Вакансии

Location: São Paulo, Brazil; Belo Horizonte, Brazil; Curitiba, Brazil; Rio de Janeiro, Brazil; Porto Alegre, Brazil Top 3 Reasons To Join Us International Environment 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role A cloud technology-focused individual providing design and delivery expertise for forward-looking solutions in a modern cloud-based insurance environment. The successful candidate will work directly with clients, assessing their needs, designing tailored solutions, and supporting business initiatives in alignment with defined roadmaps. This role is technology agnostic but emphasizes solutions leveraging heavily on AWS and/or GCP environments, incorporating elements of open-source, PaaS, and SaaS components. What You Will Do Engage with clients to understand their requirements and advise on appropriate solution architectures Collaborate with Product Managers to ensure alignment between client needs and solution design Work closely with Delivery Managers to oversee the architecture approach during solution deployment Explore a range of possibilities and creative alternatives to identify the most effective solutions Ensure that designed solutions are implemented in accordance with client expectations and company standards Assist in identifying, specifying, and selecting off-the-shelf components to meet client needs Provide ongoing support and guidance to clients throughout the implementation process Maintain awareness of industry trends and emerging technologies to continuously improve solutions Required Skills and Knowledge At least 6 years of professional experience in solution architecture design and delivery roles in the insurance vertical with exposure to multiple lines of business Experienced in delivering cloud-based technology product solutions in an enterprise environment Ability to assist in defining and socialising a product/enterprise roadmap Ability to translate client requirements into actionable steps and solution architectures Understand business architecture models & patterns Has designed and implemented innovative and creative solutions to business problems Can think "outside the box", but also be able to understand the business constraints that lead to “in the box” approaches Understand the optimum approaches for cloud-based applications with high availability and highly scalable solutions Experienced in designing solutions in a Relational DB and noSQL environment Experienced in designing for API & Micro-services centric environments Demonstrated capability to self-learn new technology trends and approaches Ideally has experience or understanding of the benefits of low-code platforms While the Solution Architect is not expected to build the solutions experience of multiple development languages & various DB engines will be advantageous Exposure to authentication and authorisation concepts (SSO, SAML integration, identity federation etc) Excellent communication skills, both written and verbal Required Competencies Must be equally comfortable discussing the solution strategies and enterprise roadmap with people at all levels of our organisation and CxO to project-level teams in our clients Strong analytical skills & ability to understand and collect business requirements from corporate clients. Strong ability to build the value proposition and solution documents, and in some cases, the business case for a corporate client. Relationship management experience with corporate clients. Excellent organisational, interpersonal & communication skills and an ability to engage audiences Excellent decision-making and judgment skills Understanding of insurance business processes across all areas and at least two lines of business Maintains direction and focus through proactive planning and organized approaches to work Certification in one architecture discipline (TOGAF, Zachman, etc.) is a distinct advantage Certification in one cloud environment is a distinct advantage with a broad knowledge and experience of the cloud platform’s capabilities A high proficiency in working in English as your primary language Why You'll Love Working Here Paid Annual Leaves Annual Performance Bonus Health Insurance Remote Work Allowance Anniversary Bonus Stock Options (after 6 months) Company activities and events Learning and development plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Toronto, Canada; Vancouver, Canada; Calgary, Canada; Québec City, Canada Top 3 Reasons To Join Us Competitive Salary International Environment Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role As the Lead Full Stack Engineer, you will take on a pivotal role in guiding the design, implementation, and maintenance of our innovative SaaS platform. You will provide technical direction to the team, working across both front-end and back-end technologies, ensuring scalable and efficient software solutions. Collaborate closely with cross-functional teams to understand end-user requirements, optimize application performance, and enforce best coding practices. Your role will encompass mentoring junior developers, driving innovation, and ensuring the continuous growth and success of our platform. What You Will Do Lead the design, implementation, and maintenance of our insurance enterprise software solutions, providing technical direction to the team. Demonstrate expertise in both front-end and back-end technologies, offering guidance on technology selection, architecture, and best practices. Collaborate with product, design, and engineering teams to understand requirements and technical concepts, ensuring cohesive and effective solutions with a seamless user experience. Optimize platform performance to handle large datasets and high user traffic, ensuring a smooth and responsive user experience. Conduct and lead code reviews, enforce best coding practices, and drive the adoption of standards to maintain high code quality. Investigate and promptly address bugs to uphold platform reliability. Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations. Stay abreast of the latest technologies, frameworks, and best practices, guiding the team in remaining competitive and innovative. Design the platform with scalability and flexibility, accommodating evolving features and changes as the user base grows. Provide mentorship and technical leadership to junior developers, fostering their growth and contribution to the team's objectives. What We Need Proven experience of 8+ years as a Full Stack Engineer, with a track record of leading complex SaaS applications. Minimum 2 years in a lead/manager role, able to guide and ensure development of teams Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications Experience with microservices and/or clean architecture Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code Experience with unit, integration and function testing using front-end and back-end testing libraries Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations Demonstrated experience in performance optimization for high-traffic web applications Experience with container technologies like docker and good understanding of cloud infrastructure and solutions. Experience with agile development methodologies and collaborating with cross-functional teams Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds A passion for staying updated with the latest trends, technologies, and best practices in software development Why You'll Love Working Here International Environment Competitive remuneration package 15 Days Annual Leave Annual Performance Bonus Stock Options after 6 months Company activities and events CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: New Delhi, India; Bengaluru, India; Mumbai, India; Pune, India; Philippines Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 4 years of experience as Business Analyst A degree in Business, IT or any relevant field Previous experience working in the health insurance industry is required Insurtech experience is preferred Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Technical writing skills is a plus Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: United States; Carolina, United States; Indianapolis, United States Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry. What You Will Do Engage and manage relationships with clients and stakeholders Lead project planning sessions with the internal team and client's staff Support solution proposals for client pursuits, proposals, and PoCs Participate in proposal and POC processes (i.e. design, submission, and review) Support the creation of contracts and related communication with clients Identify and help secure growth opportunities for existing clients Manage project progress and adapt work as required Ensure projects meet deadlines Manage relationships with clients and stakeholders Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics Oversee all incoming and outgoing project documentation Identify and manage issues, risks, assumptions, and dependencies Continuously optimize and improve processes and the overall approach where necessary What We Need Bachelor's degree in computer science or a related technical field is a plus Atleast 5 years experience as a Project Manager Atleast 3 years experience in insurance Insurance domain knowledge is a must Strong client facing experience is a must Technical skills are a plus Has experience seeing projects through the full life cycle Excellent analytical skills and problem-solving skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Self-motivated and able to work independently Able, willing, and excited to work in a fast-paced collaborative startup environment Must be based in the United States Why You'll Love Working Here Fully Remote Paid Annual Leaves Annual Performance Bonus Remote Work Allowance Anniversary Bonus Health Insurance Company Activities and Events Learning and Development Plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Calgary, Canada; Toronto, Canada; Vancouver, Canada; Ottawa, Canada Top 3 Reasons To Join Us Competitive salary 100% Remote Insurtech industry leader worldwide About Us At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers. We are the leading provider of cutting-edge technology to the insurance industry We’re also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more We're an international, diverse team with over 20 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months We’ve grown our annualized revenue by over 1000% since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Produces Functional Specification; interacts extensively with various business units and teams for Requirements Gathering and Elicitation. The functional specification is the basis of system development and enhancement Lead (direct report) Business Analysts to grow and continuously improve their craftsmanship Develops test plans for new workflows and processes; documents process changes Create process models for current and future states for process analysis Initiate process assessments to evaluate its efficiency and effectiveness and create findings and improvement recommendations Complete process gap analysis and transactional process documentation requests using consultative and proactive engagement frameworks Execute the end-to-end document lifecycle to ensure consistent quality work from the process creation to consumption Ensure that procedures for controlling, preserving, securing, and updating business process documentation are followed What We Need A degree in Business, IT or any relevant field At least 7 years of experience in a BA role Previous experience working in the insurance industry or Insurtech is a must Experience in advising and guiding clients on complex transformation programs with key domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication Basic understanding of the technical development cycle of a mobile application or web portals Agile/Scrum Framework for Project Planning & Release Management experience is a must Strong written and verbal communication skills in English Why You’ll Love Working Here Full-remote Local time zone office hours, work by your schedule Paid annual leaves Employee stock options Performance bonus

Location: Ho Chi Minh City, Vietnam; Vietnam Top Reasons To Join Us Working for the Insurtech Market Leader. 100% Remote Working with cutting edge technologies (Kubernetes, Terraform, GraphQL etc.) and multiple Cloud providers (AWS/Azure/GCP). About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C. We’re the winner of the Insurtech of the Year in all of Asia and other awards globally. We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more. We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world. We are fully funded and backed by reputable VC funds and strategic institutional investors. We have a global presence in Asia, EMEA and the Americas. We’ve grown our annualized revenue by over 30x since January 2021. We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world. About the Role We are seeking a Senior Full Stack Engineer with a strong focus on Support & Observability to join our global engineering support team. This role is ideal for engineers who are passionate about solving complex technical problems, improving system reliability, and delivering exceptional customer experiences. You’ll be part of the frontline technical team —working directly with customers, troubleshooting and resolving platform issues, and collaborating with engineering teams to improve our systems, tools, and processes. While this is a support-heavy role, solid software engineering skills and strong observability knowledge are essential . About Support Team Our Support Team acts as the first line of technical assistance for our customers and internal stakeholders. We not only resolve technical issues but also focus on advocating for customers, enhancing support tools, improving documentation, and collaborating closely with engineering teams to elevate the overall experience. The team works closely with product and project engineering teams to deliver the best possible experience to our customers at scale , ensuring that solutions are not only reactive but also continuously improved for long-term impact. What You Will Do Triage and troubleshoot support issues, when required escalate to project or product engineering teams. Analyze system behavior using observability tools—logs, metrics, tracing—to diagnose root causes of incidents in distributed systems. Debug application code (primarily in .NET or NodeJS) and, when required, contribute fixes or code-level solutions. Take ownership of technical issues by directly investigating and resolving problems at the code level, including identifying root causes and implementing fixes when necessary. Work closely with our technical stack (AWS, Azure, GCP, Kubernetes, Dapr, Terraform, Temporal, Mongo Atlas, PostgreSQL) and our platform languages (.NET, NodeJS, Java). Configure enterprise monitoring solutions. Conduct thorough post-incident reviews to identify root causes and implement preventive measures. Automate support needs, develop runbooks, improve and maintain support tools. Participate in infrastructure capacity planning, demand forecasting, software performance analysis and systems tuning. Understand our product offerings and continuously look for ways to improve the engineering support experience and platform engineering tooling. Participate in R&D / explorations / automation with AI. Help define and drive adoption of KPIs such as CSAT, NPS, resolution time, and first contact resolution. Participate in strategic discussions around customer lifecycle, retention, and satisfaction. What We Need At least 6 years of experience in support or full stack engineering with a strong focus on delivery, observability, and cloud technologies. Strong hands-on experience in software development with modern technologies such as .NET, Node.js and React or Vue.js. Proven experience leading a squad/team , coordinating team members, driving delivery, and providing technical guidance and mentorship. Distributed Systems Troubleshooting: Proven track record of diagnosing and resolving complex issues in distributed systems. Observability and Monitoring Tools: Experience in utilizing observability platforms for metrics, logs, and tracing to pinpoint root causes in microservice architectures. Exceptional problem-solving skills and ability to take ownership of customer issues through to resolution. Strong communication and interpersonal skills to build rapport with customers and collaborate effectively with internal teams. Fluent in English. A customer-first mindset—empathetic, responsive, and solutions-driven. A humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed. Being adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize. You might thrive in this role if You prefer short projects where you can go deep and chase a problem down vs. building long-term solutions over many months. You enjoy seeing multiple use cases, understanding the broad landscape, all while going deep on specific issues. You have previous experience in the insurance or InsurTech space. You are proficient with customer support platforms (e.g., Jira, Zendesk). You have proven track record of leading and scaling customer service operations in a fast-paced environment. Why You'll Love Working Here International Environment Competitive remuneration package Fully Remote Annual Leave Annual Performance Bonus Stock Options after 6 months Health Insurance Remote Work Allowance Company activities and events Learning and development plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Ho Chi Minh City, Vietnam Top 3 Reasons To Join Us International Environment Exposure to Diverse HR Functions Working on the Latest Tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role We are seeking a motivated and enthusiastic Human Resources Intern to join our HR team. This is a fantastic opportunity for a student or recent graduate who is looking to gain practical experience in a dynamic and fast-paced environment. The HR Intern will assist with various HR tasks and projects, including recruitment, employee onboarding, HR administration, and employee engagement initiatives. What You Will Do Assist with recruitment activities, such as posting job ads, screening resumes, and scheduling interviews Support the onboarding process for new hires Assist with HR administrative tasks, including but not limited to maintaining employee records and updating HR databases Organize employee engagement initiatives and events Contribute to HR projects and process improvements Provide general HR support as needed What We Need Currently enrolled in a Bachelor's degree program in Human Resources, Business Administration, or a related field, or a recent graduate Strong organizational and time management skills Excellent communication and interpersonal skills Ability to maintain confidentiality and handle sensitive information Proficiency in Google Workspace Keen attention to detail Proactive and willing to take initiative Ability to work collaboratively in a team environment Positive attitude and eagerness to learn Note: We can only accommodate unpaid and voluntary internships at the moment. Why You'll Love Working Here Hybrid Setup International Environment Professional Development Opportunities Company Activities and Events CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Karachi, Pakistan; Lahore, Pakistan; Islamabad, Pakistan Top 3 Reasons To Join Us Competitive Salary International Environment Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do Design, implement and maintain new features and functionalities for the SAAS platform, understanding the requirements of insurance businesses and translating them into scalable and efficient software solutions Work on both the front-end and back-end of the application, demonstrating expertise in various technologies, frameworks, and programming languages Work collaboratively with product, design, engineering teams, and UX designers to understand end-user requirements, use cases, and technical concepts, translating them into a cohesive and effective solution while ensuring a seamless user experience. Optimize the performance of the application to handle large amounts of data and high user traffic, delivering a smooth user experience Participate in code reviews and enforce best coding practices, while also writing and executing unit tests and integration tests to maintain code quality Investigate and promptly fix bugs to maintain the reliability of the platform Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations in handling sensitive customer data Stay up-to-date with the latest technologies, frameworks, and best practices to ensure we remain competitive and innovative Design the platform with scalability and flexibility in mind, accommodating new features and changes as the number of clients and users grows Provide mentorship to junior developers, aiding in their technical growth and effective contribution to the team's goals What We Need Proven experience 6 years as a Full Stack Engineer, working on complex SAAS applications Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications Experience with microservices and/or clean architecture Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code Experience with unit, integration and function testing using front-end and back-end testing libraries Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations Demonstrated experience in performance optimization for high-traffic web applications Experience with container technologies like docker and good understanding of cloud infrastructure and solutions. Experience with agile development methodologies and collaborating with cross-functional teams Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds A passion for staying updated with the latest trends, technologies, and best practices in software development Why You'll Love Working Here Competitive renumeration package International Environment 15 days annual leave, 10 sick leaves, special leaves Annual Performance Bonus Stock Options after 6 months Company activities and events Learning and development plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Bangkok, Thailand Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 5 years of experience as Business Analyst A degree in Business, IT or any relevant field Previous experience working in the insurance industry is required Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Technical writing skills are a plus Must be based in Thailand Must be fluent in Thai Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Philippines About the Role: We are looking for a motivated and detail-oriented Business Analyst Intern to join our team. This is an excellent opportunity for students or recent graduates with a keen interest in product, data, and process improvement to gain real-world experience in a fast-paced, tech-driven environment. Key Responsibilities: Assist in gathering, analyzing, and documenting business requirements. Support product and engineering teams with clear specifications and process flows. Collaborate with cross-functional teams to help identify pain points and recommend solutions. Prepare and maintain documentation such as user stories, acceptance criteria, and workflows. Participate in meetings and communicate updates with stakeholders. Analyze data to generate insights that support decision-making and product development. Requirements: Currently pursuing or recently graduated with a degree in Business, Computer Science, Information Systems, or a related field. Understanding of SDLC, user stories, and requirements gathering Strong communication skills – both written and verbal. Excellent organizational and documentation skills. Familiarity with tools such as Excel, Notion, Jira, or Figma. Comfortable working with data; experience with SQL, Looker, Tableau, or Google Sheets modeling is a plus. Self-motivated and eager to learn in a collaborative environment. Must be based in the Philippines. Bonus Points For: A background in Computer Science or technical experience. Interest in product management or software development lifecycle. What You'll Gain: Hands-on experience working with an experienced team of analysts, designers, and engineers. Exposure to product development processes in a high-growth insurtech environment. Opportunities to develop both technical and business skills that are in high demand.

Location: District 3, Vietnam Location: Vietnam – Ho Chi Minh City (Hybrid preferred: 2–3 days/week in office) About the Role: We are looking for a motivated and detail-oriented Business Analyst Intern to join our team. This is an excellent opportunity for students or recent graduates with a keen interest in product, data, and process improvement to gain real-world experience in a fast-paced, tech-driven environment. Key Responsibilities: Assist in gathering, analyzing, and documenting business requirements. Support product and engineering teams with clear specifications and process flows. Collaborate with cross-functional teams to help identify pain points and recommend solutions. Prepare and maintain documentation such as user stories, acceptance criteria, and workflows. Participate in meetings and communicate updates with stakeholders. Analyze data to generate insights that support decision-making and product development. Requirements: Currently pursuing or recently graduated with a degree in Business, Computer Science, Information Systems, or a related field. Understanding of SDLC, user stories, and requirements gathering Strong communication skills – both written and verbal. Excellent organizational and documentation skills. Familiarity with tools such as Excel, Notion, Jira, or Figma. Comfortable working with data; experience with SQL, Looker, Tableau, or Google Sheets modeling is a plus. Self-motivated and eager to learn in a collaborative environment. Based in Ho Chi Minh City with the ability to work 2–3 days per week in our office preferred. Bonus Points For: A background in Computer Science or technical experience. Interest in product management or software development lifecycle. What You'll Gain: Hands-on experience working with an experienced team of analysts, designers, and engineers. Exposure to product development processes in a high-growth insurtech environment. Opportunities to develop both technical and business skills that are in high demand.

Location: Makati City, Philippines; Philippines Top Reasons To Join Us International Environment 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You'll Do Event Coordination Support the planning and execution of CoverGo-hosted events, partner webinars, and major regional industry conferences Conduct research on event opportunities across regions to identify speaking, sponsorship, and networking prospects Coordinate event logistics, branding, speaker prep, promotions, and post-event content Work closely with regional sales and product teams to ensure alignment and smooth delivery across all event touchpoints Content Creation & Coordination Create engaging organic social media content, especially for LinkedIn, focused on products, thought leadership, and company milestones Collaborate with internal experts to facilitate thought leadership content—interviews, quotes, and article support Work closely with a marketing designer to bring content to life visually Prepare or assist in creating video scripts, storyboards, and screen recordings to support designer-led editing Draft and publish event-related materials, including invites, promo posts, and recaps Ongoing Marketing Support Help prepare and update sales and product marketing materials like one-pagers, pitch decks, and visuals Support PR efforts, including drafting press-ready quotes, story angles, and background notes Maintain brand consistency across all content and marketing assets Campaign & Competitor Insights Assist in analyzing campaign performance, with a focus on LinkedIn and other digital channels Conduct ongoing competitor research to track trends, messaging, and positioning Help monitor content performance and suggest improvements based on engagement and data What We're Looking For 1–2 years of experience in marketing, communications, or a related role (internship experience welcome!) Excellent written and verbal communication skills in English Strong attention to detail, organizational skills, and a proactive attitude Familiarity with tools like Canva, HubSpot, Google Workspace, and LinkedIn Comfortable working with designers and supporting light content creation, including video A collaborative mindset and willingness to learn in a fast-paced, high-growth environment. Must be based in the Philippines Why You'll Love Working Here Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Ho Chi Minh City, Vietnam Top 3 Reasons To Join Us International Environment Working on the latest tech for the Insurtech Market Leader Exposure to Diverse HR Functions About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We're the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We've grown our annualized revenue by over 30x since January 2021 We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About The Role We are seeking a motivated and enthusiastic Human Resources Intern to join our HR team. This is a fantastic opportunity for a student or recent graduate who is looking to gain practical experience in a dynamic and fast-paced environment. The HR Intern will support a wide range of HR activities and projects, including document management, recruitment coordination, onboarding and offboarding processes, employee engagement events, and general HR administration. What You Will Do Assist with maintaining, organizing and preparing HR-related documents Support the onboarding and offboarding processes, including preparing documents, collecting fingerprints, and conducting office tours Support employee engagement initiatives and office events Assist with recruitment activities, including candidate sourcing and interview scheduling when required Provide general HR and administrative support, such as scanning, filing, pantry arrangements, and vendor coordination Contribute to HR projects and process improvement activities as assigned Undertake other duties as assigned What We Need Currently enrolled in a Bachelor's degree program in Human Resources, Business Administration, or a related field, or a recent graduate Strong organizational and time management skills Excellent communication and interpersonal skills Ability to maintain confidentiality and handle sensitive information Proficiency in Google Workspace Keen attention to detail Proactive and willing to take initiative Ability to work collaboratively in a team environment Positive attitude and eagerness to learn Must be based in Ho Chi Minh City, Vietnam Why You'll Love Working Here International Environment Professional Development Opportunities Company activities and events CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Vancouver, Canada; Toronto, Canada; Calgary, Canada Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 5 years of experience as Business Analyst A degree in Business, IT or any relevant field Previous experience working in the health insurance industry is required (insurtech experience is preferred) Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Technical writing skills are a plus Must be based in Canada Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Bogotá, Colombia; Mexico City, Mexico; Panama City, Panama; Brazil Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 5 years of experience as Business Analyst A degree in Business, IT or any relevant field Previous experience working in the insurance industry is required Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Technical writing skills are a plus Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Bucharest, Romania; Sofia, Bulgaria; Plovdiv, Bulgaria; Cluj-Napoca, Romania; Zagreb, Croatia Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 5 years of experience as Business Analyst A degree in Business, IT or any relevant field Previous experience working in the health insurance industry is required Insurtech experience is preferred Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Technical writing skills is a plus Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Athens, Greece; Brussels, Belgium; Antwerp, Belgium; Munich, Germany; Frankfurt am Main, Germany Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 5 years of experience as Business Analyst A degree in Business, IT or any relevant field Previous experience working in the health insurance industry is required Insurtech experience is preferred Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Technical writing skills is a plus Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Ho Chi Minh City, Vietnam Top 3 Reasons To Join Us Competitive Salary International Environment Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 4 years of experience as Business Analyst A degree in Business, IT or any relevant field Previous experience working in the insurance industry is required (Insurtech or health insurance experience is preferred) Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Currently based in Vietnam Why You'll Love Working Here Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Annual Health Check-up CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.