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Location: Canggu, Indonesia The Company Our client creates sustainable fashion that honours and empowers the diverse female form. They craft timeless designs with intention and care, using eco-friendly materials and ethical production practices. Their philosophy, "Buy Less, Choose Well, Make it Last," underpins their slow fashion approach. Our client is a consciously crafted clothing brand with roots in Torquay, Australia, and a heart in Bali, where each piece is ethically made. Rooted in sustainability, ethical production, and mindful living, they create timeless, versatile clothing designed for movement and everyday wear. Their collections embrace natural fibres, earthy tones, and effortless silhouettes that honour both the wearer and the world around them. At our client, their foundation is Connection—to their community, to the Earth, and to the self. They are a place where women feel inspired, seen, and understood, and can reconnect with nature and their own right to be soft and live fully. Every decision they make is rooted in deep intention. The Role The Garment Technician & Pattern Maker is a key role within our client's Design team. Your mission is to own the product development process end to end — from initial sketch through to final, production-ready sample — bringing complete mastery of garment construction, pattern making, and sample development management. Working closely with the Design & Development Lead and the wider Design team, you will be the technical backbone of the development team — leading fitting sessions, pattern making and grading, technical documentation, and manufacturer coordination across all stages. You will play a key role in improving fit consistency, product quality, and communication with manufacturers. This role is ideal for someone who is highly detail-oriented, technically minded, and passionate about garment construction, fit, and product development within a purpose-driven and sustainable brand. Location: Canggu, Bali Employment Type: Full-time / On-site Reports to: Head of Design Creative Reporting Line: Co-Founders (Final creative sign-off) Key Responsibilities Technical Development & Garment Construction Own sample development independently, start to end, from sketch to final sample. Create and/or oversee pattern making with a full understanding of garment construction. Critically analyse fit comments and translate feedback into clear, technical action points. Diagnose construction or fit issues and propose durable technical solutions, not just quick fixes. Lead fitting sessions: taking measurements, technical notes, and deciding on the adjustments needed. Bring strong technical knowledge of woven, jersey and activewear fabrics. Bring strong technical knowledge of knitwear (gauge, stitch structure, finishing, shrinkage, shaping). Bring technical knowledge of intimates/lingerie construction (elastic engineering, cups, support structures). Carry out or coordinate fabric testing (shrinkage, stretch & recovery, colorfastness, pilling) to validate performance before bulk production. Pattern Making & Grading Create digital patterns from sketch or brief with a complete understanding of drape, ease, and movement. Apply a critical, analytical eye to grading, identifying areas for continuous improvement across the size range. Adjust key points of measurement based on fit feedback and production considerations. Technical Documentation & Accuracy Create, update, and maintain techpacks and spec sheets with accuracy and consistency. Ensure all documentation (fitting notes, revisions, BOM) is complete, organised, and up to date. Communicate clearly and effectively with manufacturers on technical comments, corrections, and updates. Sample Development & Production Coordination Track sample development across all stages, ensuring timelines and revisions are followed closely. Coordinate with manufacturers with a real understanding of production constraints (MOQ, technical feasibility, construction complexity). Estimate fabric consumption and support costing discussions with manufacturers. Prepare samples for fittings, meetings, and production handover. Leadership & Team Support Mentor and support junior team members on technical development and pattern making. Manage multiple projects and priorities simultaneously across different product categories. Act as a technical reference point for the wider design and development team. Tracking & Reporting Document development progress meticulously (fitting photos, revision notes, sample history). Keep development trackers accurate and up to date at every stage. Requirements You are highly organised, technically minded, and passionate about the details that make a garment fit and function beautifully. Detail-Oriented : You have a strong eye for precision and consistency, especially regarding fit, measurements, and garment construction. Technically Skilled : You have complete mastery of garment construction and pattern making, and understand how different fabrics behave across categories, including knitwear. Analytical : You take a critical, questioning approach to fit comments and grading, always looking for ways to improve accuracy and consistency across the size range. Process-Driven : You enjoy organising information, following development stages closely, and ensuring nothing falls through the cracks. Collaborative : You communicate clearly with both design teams and manufacturers, and enjoy working in a growing and supportive environment. Quality-Focused : You care deeply about product quality, fit consistency, and creating garments that are made to last. Sustainability-Driven : You are aligned with our client's slow-fashion philosophy and understand the importance of thoughtful product development. Requirements 8–10+ years of experience in garment technical development and pattern making. Full mastery of pattern making across wovens, jersey, knitwear, intimates. Strong knowledge of garment construction and fitting processes. Deep, critical understanding of grading and measurements, with the ability to identify and improve grading accuracy. Ability to create and update technical packs independently. Proficient in CLO 3D, Adobe Illustrator and Adobe Photoshop. Proficient in Google Sheets / Excel. Knowledge of sustainable materials and processes (certifications, recycled fibres, low-impact dyeing, etc.). Strong organisational skills and attention to detail. Comfortable communicating technical comments and revisions directly with manufacturers. Deep understanding of garment costing and fabric consumption. Experience mentoring or supervising junior technical staff. English & Bahasa Indonesia proficiency. Benefits This is a rare opportunity to focus purely on creative excellence within a purpose-driven fashion brand. If you are a Senior Garment Tech & Pattern Maker who wants to create beautiful, sustainable collections with depth, soul and commercial relevance, our client offers the platform to truly express your craft.

Location: Munich, Germany Start Date: January 2026 Our client is a leading global insights and research firm that supports investors, consultants, and business leaders with access to industry expertise and market intelligence. With an international presence and a strong reputation in the professional services space, the company helps clients make informed business decisions through expert-led insights across a wide range of industries. About the Opportunity Looking to kick-start your career in a fast-paced, commercial environment? This role offers an excellent opportunity for ambitious graduates and early-career professionals to develop strong business acumen, commercial awareness, and client-facing skills while working with some of the world's leading investment and consulting firms. Key Responsibilities Manage projects from start to finish, understanding client requirements and delivering high-quality expert engagements. Identify and engage senior industry professionals through research and outbound outreach. Conduct high-volume phone conversations and build relationships with experts across various sectors. Work across multiple projects simultaneously while meeting tight deadlines. Develop knowledge of industries, markets, business models, and regulatory environments. Promote additional research and insight solutions to existing clients where relevant. Requirements Business fluency in German (C1 level or above). Strong communication and interpersonal skills. Highly motivated, ambitious, and commercially minded. Resilient, proactive, and comfortable working in a target-driven environment. Demonstrated leadership, extracurricular involvement, internship experience, or other notable achievements. Benefits Competitive base salary with uncapped performance-related earnings. Clear and structured career progression opportunities. Exposure to leading investment firms, consultancies, and corporate clients. Comprehensive benefits package, including technology allowance and wellness support. Generous annual leave and flexible working options. Ongoing professional development and learning opportunities. Collaborative, international, and high-performance work environment in Munich.

Location: Kuala Lumpur, Malaysia About Our Client Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions. The company offers a dynamic, multicultural environment where employees are encouraged to develop their skills, contribute to meaningful business outcomes, and grow their careers alongside talented professionals from around the world. Job Description Reporting to the Team Lead / Senior Relationship Manager As a Relationship Manager, you will focus on onboarding new clients and supporting the growth of these accounts through a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results. Key Responsibilities Meet and exceed personal and team KPI targets. Activate, retain, and grow your customer portfolio through personalized voice and social media engagement. Develop professional and trusted relationships with your portfolio of clients, ensuring they receive a high level of service and support. Research and identify opportunities to develop new prospects and assess customer potential. Prepare and execute effective sales activities using available tools, reports, action items, and business insights. Understand customer needs and recommend appropriate solutions. Collaborate with relevant departments to resolve issues and complaints in a timely manner. Provide feedback to relevant teams regarding customer needs, expectations, and challenges. Continuously develop knowledge of financial markets and the company's products and services. Maintain accurate daily, weekly, and monthly reports as required by management. Adhere to all compliance, regulatory, and security requirements. Stay informed about global economic indicators, central bank decisions, and geopolitical developments that may impact financial markets. Translate complex financial and economic information into clear, client-friendly insights. Undertake any additional duties and responsibilities as required. Qualifications Skills & Qualifications Native Tamil speaker with fluency in English; additional languages will be considered an advantage. Strong understanding of forex trading, currency pairs, and the factors influencing market movements. Ability to analyze financial markets, economic indicators, and macroeconomic trends. Excellent client relationship management, interpersonal, and communication skills. Familiarity with financial regulations and licensing requirements relevant to the industry. Experience working in a sales role within a CFD broker or financial trading environment. Experience managing a sales team within a CFD broker environment is considered an advantage. Bachelor's degree or equivalent qualification in Business, Finance, Economics, or a related field. Excellent verbal and written communication skills, with the ability to manage multiple priorities and engage effectively with stakeholders. Strong interpersonal, analytical, and problem-solving skills. Self-motivated and able to work independently in a fast-paced, target-driven environment. Proactive mindset with a commitment to continuous improvement. Positive attitude and strong team-player mentality. Benefits Hybrid working arrangements (subject to business requirements and manager approval). Discretionary performance-related bonus. Flexible benefits package. Wellbeing initiatives, including access to learning and self-development resources. Medical insurance coverage for employees and eligible dependents. Additional Information Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds.

Location: Kuala Lumpur, Malaysia About Our Client Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions. The company offers a dynamic, multicultural environment where employees are encouraged to develop their skills, contribute to meaningful business outcomes, and grow their careers alongside talented professionals from around the world. Job Description Reporting to the Team Lead / Senior Relationship Manager As a Relationship Manager, you will focus on onboarding new clients and supporting the growth of these accounts through a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results. Key Responsibilities Meet and exceed personal and team KPI targets. Activate, retain, and grow your customer portfolio through personalized voice and social media engagement. Develop professional and trusted relationships with your portfolio of clients, ensuring they receive a high level of service and support. Research and identify opportunities to develop new prospects and assess customer potential. Prepare and execute effective sales activities using available tools, reports, action items, and business insights. Understand customer needs and recommend appropriate solutions. Collaborate with relevant departments to resolve issues and complaints in a timely manner. Provide feedback to relevant teams regarding customer needs, expectations, and challenges. Continuously develop knowledge of financial markets and the company's products and services. Maintain accurate daily, weekly, and monthly reports as required by management. Adhere to all compliance, regulatory, and security requirements. Stay informed about global economic indicators, central bank decisions, and geopolitical developments that may impact financial markets. Translate complex financial and economic information into clear, client-friendly insights. Undertake any additional duties and responsibilities as required. Qualifications Skills & Qualifications Native Malayalam speaker with fluency in English; additional languages will be considered an advantage. Strong understanding of forex trading, currency pairs, and the factors influencing market movements. Ability to analyze financial markets, economic indicators, and macroeconomic trends. Excellent client relationship management, interpersonal, and communication skills. Familiarity with financial regulations and licensing requirements relevant to the industry. Experience working in a sales role within a CFD broker or financial trading environment. Experience managing a sales team within a CFD broker environment is considered an advantage. Bachelor's degree or equivalent qualification in Business, Finance, Economics, or a related field. Excellent verbal and written communication skills, with the ability to manage multiple priorities and engage effectively with stakeholders. Strong interpersonal, analytical, and problem-solving skills. Self-motivated and able to work independently in a fast-paced, target-driven environment. Proactive mindset with a commitment to continuous improvement. Positive attitude and strong team-player mentality. Benefits Hybrid working arrangements (subject to business requirements and manager approval). Discretionary performance-related bonus. Flexible benefits package. Wellbeing initiatives, including access to learning and self-development resources. Medical insurance coverage for employees and eligible dependents. Additional Information Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds.

Location: Vienna, Austria Deine Mission Als Head of Marketing übernimmst du die Verantwortung für die Entwicklung und Umsetzung innovativer Marketingmaßnahmen, die unsere Marken stärken und ihre Sichtbarkeit nachhaltig steigern. Du verbindest kreatives Storytelling mit datengetriebenem Marketing und entwickelst wirkungsvolle Kampagnen über verschiedene digitale Kanäle hinweg. Ein besonderer Fokus liegt auf Brand Building, Social Media Marketing sowie der Entwicklung kreativer Inhalte für Plattformen wie Instagram, TikTok und Facebook. Gemeinsam mit internen Stakeholdern und externen Partnern sorgst du für eine konsistente Markenpräsenz und eine zielgerichtete Kundenansprache. Deine Aufgaben Marketingstrategie & Markenführung ·       Entwicklung und Umsetzung von Marketingstrategien und Kampagnen zur Steigerung der Markenbekanntheit und Markenwahrnehmung. ·       Unterstützung bei der Weiterentwicklung der Markenpositionierung sowie Sicherstellung eines konsistenten Markenauftritts über alle Kanäle hinweg. ·       Planung und Umsetzung integrierter Marketingkampagnen in Zusammenarbeit mit internen Teams und externen Partnern. ·       Analyse von Markttrends, Zielgruppen und Wettbewerbern zur Identifikation neuer Potenziale und Marketingansätze. Social Media & Content Marketing ·       Entwicklung und Umsetzung einer kanalübergreifenden Social-Media-Strategie mit Schwerpunkt auf Instagram, TikTok und Facebook. ·       Planung, Erstellung und Optimierung von Content-Formaten zur Steigerung von Reichweite, Engagement und Markenbindung. ·       Aufbau und Weiterentwicklung einer aktiven Community über relevante Social-Media-Kanäle. ·       Zusammenarbeit mit Agenturen, Influencern, Content Creators und weiteren externen Partnern. ·       Beobachtung aktueller Trends und Entwicklung kreativer Ideen für innovative Marketingmaßnahmen. Customer Insights & Performance ·       Durchführung von Markt- und Zielgruppenanalysen zur Gewinnung relevanter Kundeninsights. ·       Analyse von Marketingdaten und Ableitung konkreter Handlungsempfehlungen zur Optimierung von Kampagnen. ·       Unterstützung bei der Entwicklung personalisierter Marketingmaßnahmen zur Verbesserung der Customer Experience. ·       Definition und Überwachung relevanter KPIs zur Erfolgsmessung von Marketingaktivitäten. ·       Erstellung regelmäßiger Reports zur Bewertung der Marketingperformance. Budget- & Stakeholder Management ·       Unterstützung bei der Planung und Verwaltung des Marketingbudgets. ·       Monitoring von Kampagnenergebnissen und Ableitung von Optimierungsmaßnahmen für zukünftige Aktivitäten. ·       Enge Zusammenarbeit mit internen Stakeholdern sowie externen Agenturen und Dienstleistern. ·       Sicherstellung einer effektiven Kommunikation und Abstimmung zwischen allen relevanten Ansprechpartnern. Team & Zusammenarbeit ·       Fachliche Unterstützung und Koordination von Marketingprojekten. ·       Zusammenarbeit mit Kolleg:innen aus unterschiedlichen Unternehmensbereichen zur erfolgreichen Umsetzung von Marketinginitiativen. ·       Förderung einer kreativen, lösungsorientierten und kollaborativen Arbeitsweise innerhalb des Teams. Requirements Dein Profil ·       Erfolgreich abgeschlossenes Studium im Bereich Marketing, Kommunikation, Betriebswirtschaft oder eine vergleichbare Qualifikation. ·       3–5 Jahre Berufserfahrung im Marketing, Brand Management, Social Media Marketing oder einer vergleichbaren Position. ·       Nachweisbare Erfahrung in der Planung und Umsetzung von Marketingkampagnen. ·       Sehr gutes Verständnis für Markenaufbau, digitale Kommunikation und Content Marketing. ·       Erfahrung mit Social-Media-Plattformen wie Instagram, TikTok und Facebook sowie deren aktuellen Trends und Best Practices. ·       Analytische Denkweise sowie Erfahrung im Umgang mit KPIs und Marketingdaten. ·       Erste Erfahrung in der Zusammenarbeit mit Agenturen, Influencern oder externen Partnern von Vorteil. ·       Selbstständige, strukturierte und proaktive Arbeitsweise. ·       Ausgeprägte Kommunikations- und Organisationsfähigkeiten. ·       Verhandlungssichere Deutsch- und sehr gute Englischkenntnisse. Das bringst du mit ·       Leidenschaft für Marken, Storytelling und digitale Kommunikation. ·       Kreativität gepaart mit einer Hands-on-Mentalität. ·       Gespür für Trends, Zielgruppen und kulturelle Entwicklungen im digitalen Umfeld. ·       Hohe Eigeninitiative und Umsetzungsstärke. ·       Freude daran, Ideen in erfolgreiche Marketingmaßnahmen zu verwandeln. Benefits Das erwartet dich ·       Ein dynamisches und kreatives Arbeitsumfeld mit viel Gestaltungsspielraum. ·       Die Möglichkeit, bekannte Marken und innovative Marketingprojekte aktiv mitzugestalten. ·       Zusammenarbeit mit motivierten Kolleg:innen und externen Partnern. ·       Flache Hierarchien und kurze Entscheidungswege. ·       Attraktive Weiterentwicklungs- und Weiterbildungsmöglichkeiten. ·       Moderner Arbeitsplatz im Herzen von Wien.

Location: China The Company Our client is a leading gaming marketing services company headquartered in Singapore, helping global brands and game publishers connect authentically with gaming communities across Southeast Asia. The company specializes in delivering data-driven marketing campaigns, creator and influencer partnerships, community engagement initiatives, immersive gaming experiences, and next-generation interactive media solutions. Founded by experienced leaders from the media, entertainment, and gaming industries, our client works with some of the world's most recognized game publishers and consumer brands. They are backed by prominent global investors and continue to expand their presence across one of the fastest-growing gaming markets in the world. The Role Senior Publisher Partnerships Manager, China Our client is seeking a commercially driven and entrepreneurial Senior Publisher Partnerships Manager to develop strategic partnerships and drive revenue growth with Chinese game publishers expanding into Southeast Asia. This role will focus on positioning our client as the preferred market-entry and growth partner for Chinese publishers looking to establish and scale their presence across the region. The successful candidate will combine strong commercial acumen with deep gaming industry knowledge, existing publisher relationships, and experience navigating cross-border business opportunities. Key Responsibilities Market Expansion & Growth Support growth initiatives across Southeast Asian gaming markets, particularly Indonesia and the Philippines. Identify and develop new commercial opportunities across the company's service portfolio. Position the company as a leading market-entry and growth partner for international game publishers entering Southeast Asia. China Publisher Partnerships Build and strengthen relationships with Chinese game publishers, developers, and ecosystem partners. Generate inbound revenue opportunities from Chinese publishers seeking growth in Southeast Asia. Advise publishers on go-to-market strategy, creator partnerships, community building, localization, and player acquisition. Collaborate closely with internal teams to deliver integrated marketing and growth solutions. Represent the company at industry conferences, events, and partner meetings across China. Commercial Leadership Own regional revenue targets and growth objectives. Develop and manage a strong pipeline of publisher and strategic partnership opportunities. Lead commercial negotiations and long-term partnership agreements. Work with leadership teams on pricing strategies, commercial offerings, and new service development. Drive forecasting accuracy, pipeline visibility, and operational excellence. Requirements Essential Qualifications & Experience 4+ years of experience in business development, partnerships, commercial leadership, or market expansion within gaming, esports, media, entertainment, or digital platform industries. Strong existing network within the Chinese gaming publisher ecosystem. Experience building strategic partnerships across multiple international markets. Proven ability to develop new business opportunities, revenue streams, or market expansions from the ground up. Strong commercial negotiation and partnership management skills. Experience working in high-growth, entrepreneurial environments. Excellent communication and stakeholder management abilities across different cultures and markets. Experience working with regional or distributed teams. Passion for gaming, creator economies, digital culture, and emerging entertainment ecosystems. Fluent in both Mandarin and English. Preferred Profile Strategic thinker with a hands-on execution mindset. Comfortable operating in fast-paced, dynamic environments. Strong understanding of Southeast Asian gaming market dynamics and publisher expansion strategies. Benefits Opportunity to shape the future of gaming and interactive entertainment across Southeast Asia. Work alongside experienced industry leaders, operators, and investors. Flexible and entrepreneurial work environment focused on innovation and impact. Competitive compensation package with performance-based upside. Significant regional exposure across high-growth gaming markets. Access to an extensive network of publishers, creators, brands, and gaming communities. Collaborative culture that values ambition, creativity, professional growth, and innovation.

Location: Delhi, India; New Delhi, India The Company Our client is a rapidly growing gaming and entertainment company operating in India through a strategic joint venture between a leading Asian gaming marketing company and a prominent Indian business group. The business combines deep expertise in gaming marketing, media, esports, and community building with strong local market knowledge and financial backing. Its mission is to build one of India’s leading youth gaming and entertainment platforms by creating category-defining gaming IPs, media properties, and commercial partnerships. The company has already launched a successful nationwide collegiate gaming league that has engaged hundreds of thousands of college students and millions of young gamers across India. As the business continues to scale, it is expanding its portfolio of gaming, esports, and entertainment initiatives while helping shape the future of gaming culture in the region. The Role Our client is seeking an experienced Senior Finance & Accounting Manager to take ownership of the finance function and support the company's continued growth. This role will oversee accounting operations, financial reporting, tax compliance, cash flow management, financial planning, and stakeholder reporting while helping build scalable finance processes within a fast-growing business. Key Responsibilities Financial Accounting & Reporting Own the full accounting cycle, including journal entries, reconciliations, accruals, adjustments, and month-end close activities. Prepare accurate and timely monthly management accounts and financial reports. Maintain general ledger integrity and ensure compliance with accounting standards. Manage Accounts Payable (AP), Accounts Receivable (AR), cash receipts, payments, and bank reconciliations. Monitor financial performance and provide regular reporting and analysis to management. Tax & Statutory Compliance Prepare and submit tax filings and statutory reports accurately and on time. Lead annual statutory audits and coordinate with auditors, tax advisors, and regulatory bodies. Manage annual filings, statutory returns, and corporate compliance requirements. Ensure compliance with all local accounting, tax, and regulatory requirements. Cash Flow & Financial Control Establish and maintain strong financial controls and accounting processes. Monitor cash flow and liquidity to support operational and strategic objectives. Develop cash flow forecasts and working capital plans. Identify and mitigate financial risks while supporting operational efficiency. Business Planning & Commercial Finance Support budgeting, forecasting, and financial planning activities. Assist management with scenario planning and strategic decision-making. Partner with commercial and operational teams on pricing, feasibility studies, margin analysis, and investment decisions. Build financial models and business cases for new initiatives and partnerships. Stakeholder Management Prepare and present financial reviews to management and joint venture partners. Act as the primary finance contact for procurement, audit, tax, and compliance matters. Collaborate with internal stakeholders and external advisors to ensure effective governance and reporting. Process Improvement Continuously improve accounting processes, controls, systems, and reporting frameworks. Support implementation of scalable financial best practices as the business grows. Drive automation and efficiency initiatives across finance operations. Requirements Essential Qualifications & Experience 5–8+ years of experience in accounting, finance, auditing, or financial management. Bachelor's degree in Accounting, Finance, or a related field. Strong understanding of accounting principles, taxation, statutory reporting, and compliance requirements. Experience managing end-to-end accounting processes and external audits. Strong expertise in financial reporting, budgeting, forecasting, and cash flow management. Ability to work independently and take ownership of the finance function. Strong analytical skills with the ability to translate financial data into actionable business insights. Excellent organizational skills and attention to detail. Strong communication skills with experience engaging senior stakeholders, auditors, advisors, and external partners. Preferred Qualifications CPA, ACCA, or equivalent professional certification. Experience within media, marketing services, gaming, esports, technology, startup, or high-growth business environments. Experience building finance processes and structure within entrepreneurial organizations. Comfortable operating in fast-paced, evolving business environments. Benefits Flexible working arrangements that promote healthy work-life balance. Personalized learning and development opportunities to support career growth. Inclusive, goal-oriented culture with flat hierarchies and clear objectives. Performance-based incentives linked to impact and results. Competitive health insurance coverage. Regular team events, social gatherings, gaming experiences, and company celebrations. Opportunity to join a high-growth business at an exciting stage of expansion and play a key role in building the future of gaming and entertainment in India.

Location: Hong Kong About the Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. About the role You will act as a key partner to our commercial teams by creating logistics solutions that help profitable deals happen. You’ll be responsible for: Securing the most competitive freight rates across global routes Managing relationships with shipping lines, forwarders, hauliers and warehouses Supporting shipments across North America, South America, Türkiye, Australia and Asia Solving urgent logistics issues quickly and commercially Improving margins through smarter freight buying and routing Providing market updates on freight trends, risks and opportunities Coordinating bookings, documentation and delivery performance Working closely with traders, suppliers and customers globally Helping improve systems, processes and ways of working Requirements You’ll Be Great If You Are: Fluent in English and Mandarin or Cantonese Strong communicator who can build relationships globally Commercially minded and cost-aware Calm under pressure and highly organised Excellent problem solver who moves quickly Comfortable challenging suppliers and negotiating rates Detail-oriented but able to see the bigger picture Adaptable across time zones and changing priorities Ideal Background Freight forwarding Shipping / ocean freight Logistics management Commodity trading support Import / export operations Supply chain management Benefits International exposure across multiple continents High-impact role directly supporting commercial success Autonomy and ownership from day one Fast-growth company with ambitious plans Real progression into senior logistics or commercial roles No two days are the same

Location: Malaysia Our Client Our client is a global online trading and Forex investment group with over 20 years of experience empowering the next generation of traders and investors across fast-growing markets. A pioneer in the early days of online Forex trading, they have built a strong global presence by providing reliable, regulated access to financial markets for millions of clients worldwide. Today, the group supports over 2 million clients across more than 150 countries , operating from regulated centres across Europe, Asia, and Africa. Their platform and solutions are designed to make Forex and broader financial market investing more accessible, giving individuals the tools, guidance, and flexibility to trade and invest with confidence, in their own time and on their own terms. Driven by a clear mission and a promise of Freedom to Succeed , our client believes that risk-driven investing — when supported by the right technology and education — can unlock better financial opportunities. Internally, they foster an energetic and diverse culture, offering their people early responsibility, continuous learning, and the opportunity to grow their careers within a fast-growing global organisation. The Role The successful candidate will be expected to generate and manage partnerships for the China region. The candidate will be responsible for exploring opportunities to grow the business and expanding the brand in the local market. The successful candidate will be expected to develop and grow the partnerships base, develop Strategic partner relations in the region and act as a point of contact for important partners. Key Responsibilities Develop company's business by establishing strong Strategic Partner relations and Partnerships in the region to drive profitable growth. Recruit and introduce new partners to the firm on ongoing basis. Conduct ongoing market and competitive analysis to identify trends, risks, and emerging business opportunities Manage and maintain an active partnership pipeline using CRM tools and provide accurate forecasts to leadership Approach, source and communicate with local partners to foster long-term relationships. Hold business trips to meet partners and present company’s products and services. Develop and maintain a strong network of lead sources. Have strong ability to achieve KPIs and to able to work under pressure to meet the deadline Requirements Key Skills & Experience 5+ years' experience as a commercial development manager or partnerships manager in the trading industry (specifically in FX or CFD) Transferable book of business desirable. Strong commercial acumen with proven ability to negotiate partnership terms and commercial agreements Excellent communication and presentation skills with the ability to influence partners at all levels Working knowledge of trading platforms (preferably MT4/MT5) Showcase initiative and an entrepreneurial attitude Strong decision-making capabilities Highly self-motivated and self-driven Native Mandarin speaker with strong command of English

Location: Düsseldorf, Germany The Finance & Accounting Manager is responsible for overseeing all financial and accounting activities across 18 European countries, ensuring compliance with local GAAP (Generally Accepted Accounting Principles), tax regulations, and group standards. The role is critical in driving financial transparency, ensuring accurate reporting, and guaranteeing timely payroll execution across all entities. The position acts as a key interface between the European operations and headquarters in Japan, ensuring alignment with global financial policies and reporting requirements. Key Responsibilities Financial Management & Reporting Lead the preparation of monthly, quarterly, and annual financial statements in accordance with local GAAP and group reporting requirements Ensure timely and accurate submission of financial reports to HQ in Japan Manage budgeting, forecasting, and variance analysis processes Provide financial insights and recommendations to support strategic decision-making Submitting monthly country-level financial reports (P/L) in a timely manner Accounting & Compliance Oversee general ledger, accounts payable/receivable, fixed assets, and payroll accounting Ensure compliance with local tax, legal, and regulatory requirements Coordinate external audits and act as the main point of contact for auditors and tax advisors Maintain and improve internal controls and financial processes Payroll Management (Multi-country) Ensure accurate and timely payroll processing and salary payments across all 18 countries Oversee coordination with local payroll providers and ensure compliance with country-specific labor and tax regulations Manage payroll-related reporting, controls, and audits Identify and mitigate payroll risks in a multi-country environment Team Leadership Lead, develop, and mentor a team of 5 finance professionals Set clear objectives, monitor performance, and support professional development Foster a collaborative and high-performance team environment Business Partnering Act as a trusted advisor to the leadership team Support operational departments with financial analysis and cost management Drive financial transparency across the organization HQ Coordination (Tokyo, Japan) Serve as the key liaison with HQ finance teams in Japan Align local financial practices with global policies and standards Support cross-border projects, reporting requirements, and process harmonization Manage communication across time zones and cultural contexts Success Measures Timely and accurate financial reporting Compliance with all regulatory and group requirements Reliable and punctual payroll execution in all countries Effective collaboration with HQ and local leadership Development and retention of a high-performing finance team Continuous improvement of financial processes Requirements Qualifications & Experience Bachelor’s degree in Finance, Accounting, or related field (CPA, ACCA, or equivalent preferred) Minimum of 10 years of experience in finance/accounting, including leadership responsibility Strong knowledge of local GAAP (Generally Accepted Accounting Principles) and tax regulations; HGB and IFRS knowledge is a plus Experience managing finance operations across multiple European countries Solid understanding of payroll processes in an international environment Experience working in an international environment, ideally with HQ structures Proven track record in financial reporting, budgeting, and team leadership Skills & Competencies Strong analytical and problem-solving skills High level of accuracy and attention to detail Excellent communication skills, with the ability to interact across cultures Fluency in English required; German/Japanese is a plus Proficiency in ERP systems (SAP) and advanced level of MS Excel Ability to work independently and manage multiple priorities

Location: Stockholm, Sweden About our client A leading global pet food manufacturer is seeking a highly experienced, results-driven Country Manager to lead operations across the Scandinavian region, covering Sweden. This senior leadership role carries full P&L accountability and is responsible for driving sales growth, expanding market share, and strengthening brand presence in one of the company’s most strategically important regions. The ideal candidate will combine strategic vision with hands-on commercial expertise, building strong partnerships with retailers and distributors while fostering close, collaborative relationships with European headquarters and cross-functional teams. Purpose of the Role This role exists to strengthen regional alignment, improve operational efficiency, and accelerate sustainable growth across the Scandinavian markets. Key focus areas include: Regional performance leadership with full P&L responsibility Acceleration of sales performance and market share growth Strengthening brand visibility, positioning, and reputation Driving operational excellence through standardised processes Streamlining reporting to support faster, clearer decision-making Ensuring consistency in strategy, operations, and performance across all markets Leading and supporting Key Account Managers In the initial phase, the Country Manager will take a highly hands-on, operational role , helping to shape and build the regional structure. Over time, the focus will shift increasingly toward strategic regional development. The role also includes building and maintaining long-term relationships with key customers, distributors, and business partners, while ensuring alignment with overall European business objectives. Key Responsibilities Commercial Leadership Develop and execute the regional sales strategy in line with European objectives Deliver annual revenue, profitability, and market share targets Lead high-level negotiations with retail chains, distributors, and strategic partners Provide accurate forecasting and manage budget performance Contribute to European leadership forums with regional market insights Brand & Marketing Management Plan and execute impactful brand and promotional campaigns (digital and in-store) Ensure strict adherence to brand guidelines and intellectual property standards Use consumer and market insights to guide positioning and marketing investment Collaborate closely with Supply Chain and Logistics on successful product launches Market Development & Expansion Identify and secure new business opportunities within the pet food sector Lead new product launches with strong retail and promotional support Represent the company at industry trade shows, exhibitions, and professional events Operational Excellence & HQ Alignment Maintain transparent, proactive communication with headquarters Track competitor activity and provide structured market intelligence Drive cross-functional collaboration to improve efficiency and customer satisfaction Build a collaborative, high-performance culture between regional teams and HQ Requirements Essential Qualifications & Skills 7–10 years of sales leadership experience, ideally within pet food or FMCG Strong experience managing major retail and distribution accounts Demonstrated ability to work effectively with international and cross-functional teams Excellent negotiation, relationship management, and business development skills Strong analytical capability and data-driven decision-making approach Highly self-motivated, commercially focused, and results-driven Fluent in English (written and spoken) Advanced proficiency in MS Office Bachelor’s degree in Business, Marketing, or a related discipline Willingness to travel regularly throughout Scandinavia and Europe Valid international driving licence Key Leadership Competencies Strategic thinking and commercial acumen Strong results orientation and accountability Customer-centric mindset Excellent planning and prioritisation skills Influential communication and stakeholder management Collaborative leadership style Benefits Role Details Employment Type: Full-time Reports To: Managing Director, European Business

Location: Jakarta, Indonesia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions. With offices across Europe, Asia, and Africa, it offers a dynamic, multicultural environment with opportunities for professional growth and cross-functional collaboration. Requirements Reporting to the Team Lead /Senior– Relationship Manager. As a Relationship Manager, you will focus on onboarding new clients and be involved in the growth of these accounts by employing a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results. You will: Meet and exceed personal and team KPI targets. Activate, retain and grow your customer portfolio through providing personalized voice & social media support and fulfilling their needs. Develop a professional and trusting relationship with your active portfolio of clients, keeping them up to date with our developments to ensure they receive the highest level of service. Research sources for developing prospects and for information to determine customers' potential. Prepare and enable efficient sales activities with available tools, reports, action items, and business insights. Listen to customers and offer the best solutions to their needs and concerns. Cooperate with relevant departments to resolve issues and complaints in a timely manner. Provide feedback to relevant departments on customer needs, expectations, and frustrations. Continuously improve knowledge of the financial markets and the company’s offering. Updating individual/team daily, weekly, and monthly reports for management when required. Provide feedback to relevant departments on customer needs, expectations, and frustrations. Display behaviors aligned with our core values – inside and outside the office. Adhering to all compliance and security requirements. Stay abreast of global economic indicators, central bank decisions, and geopolitical events that can affect forex markets. Translate complex financial and economic data into understandable investment advice. Any additional duties and responsibilities that may be required Skills and Qualifications Native/Fluent Bahasa Indonesia speaker, fluent in English other additional languages considered an advantage. Expertise in Forex Markets: Deep understanding of forex trading, currency pairs, and the factors that influence their dynamics. Analytical Skills: Ability to analyze financial markets, economic indicators, and an understanding of macroeconomic trends. Client Service: Excellent interpersonal and communication skills to manage wealthy clients and meet their expectations. Regulatory Knowledge: Familiarity with the financial regulations and licenses relevant to forex trading, depending on the region. Experience working in sales for a CFD broker. Experience managing a sales team at a CFD broker considered an advantage. University degree or equivalent (Business, Finance, Economics, or relevant field). Excellent oral and written communication skills, and the ability to effectively network with stakeholders, handle multiple tasks and track and report on progress. Strong interpersonal and problem-solving skills. Self-motivated with a willingness to work autonomously in a fast-paced and high-pressured environment. Be proactive, show initiative and desire to drive continuous improvement. Energetic team player, with a positive outlook in the workplace.

Location: Jakarta, Indonesia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. Job Description Reporting to the Team Lead / Senior Customer Service, our client is seeking a proactive and customer-focused Bahasa Indonesia-speaking Customer Service Representative to join the team. The successful candidate will be responsible for delivering high-quality support to Bahasa Indonesia-speaking clients, resolving inquiries efficiently, and contributing to a positive overall customer experience. You will work within a diverse, collaborative team environment and play a key role in supporting client satisfaction and retention. Key Responsibilities Respond to customer inquiries via phone, email, and live chat in Bahasa Indonesia and English. Provide accurate information regarding products, services, and policies. Resolve customer issues in a timely and professional manner. Maintain detailed and accurate records of customer interactions within CRM systems. Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction. Identify and escalate priority or complex issues when necessary. Handle back-office related queries and support requests. Assist clients with basic technical troubleshooting where required. Manage and resolve customer complaints effectively and professionally. Meet defined performance targets, including response times, resolution rates, and customer satisfaction metrics. Identify opportunities to enhance client experience and retention through value-added support and service. Qualifications Fluency in Bahasa Indonesia and English (spoken and written) is essential. Previous experience in customer service or a similar role is preferred; experience within financial services or trading environments is an advantage. Strong communication and interpersonal skills. Ability to work effectively under pressure in a fast-paced environment. Strong multitasking and organizational abilities. Familiarity with CRM systems and customer support tools is beneficial. Problem-solving mindset with strong attention to detail. Additional language skills are a plus.

Location: Kuala Lumpur, Malaysia Our Client In the fast-growing economies of the world, there's a new generation of ambitious younger people eager to gain financial independence, and our client is committed to making this potential a reality by empowering them with the Freedom to Succeed. Our client provides guidance, tools, and easy market access so individuals can trade and invest with confidence. The aim is to enable clients to become their own wealth managers: empowered to create investment strategies and make investment decisions effortlessly, in their own time, on their own terms, and in their own way. Founded in 1998 to offer online trading for retail clients, our client is now over 25 years old and has provided leveraged trading to over 2 million customers through global power brands, including FXTM and Nemo, giving them access to equity, commodity and FX markets across the Middle East, Asia, and Africa. Our client is an energetic and diverse organization with central offices in the UAE, Cyprus and the UK, plus several smaller hubs globally. “Freedom to Succeed” is not just a promise made to clients and partners, but also to employees. Team members are supported in developing a range of skills, taking on early responsibility, and building rewarding and fulfilling careers within a fast-growing, dynamic environment. Roles and Responsibilities The Business Development Manager will be the core driver behind the company’s growth strategy through new and existing partners in Malaysia. A professional who can identify and build strong, lasting strategic relationships with new and existing partners and establish a presence, including regulation, where possible. The ideal candidate will have strong and proven track record of business development through partners in a similar role and should have strong technical knowledge and understanding of the FX, CFD and Crypto market, and ideally have existing relationships in the company’s target regions. The candidate should have experience leading teams and consistently achieving challenging targets. Role Responsibilities Consistently meet and exceed targets on Revenue, Trading Volume and Active Clients in the targeted countries. Execute the company’s growth strategy based on Introducing Brokers, Strategic Partners and BDMs in Malaysia to increase revenue and expand our regional footprint. Lead expansion in new markets within Malaysia by building new strategic partnerships in the region and leverage existing and past partner relationships. Use your existing network to grow indirect contribution through new partners, identify key players and create the environment for new partnerships. Proactively identify opportunities to improve current processes across functional areas, optimizing our procedures for efficiency and productivity. Collaborate with internal colleagues to deliver a frictionless experience for our partners and clients. Requirements 5+ years' experience as a commercial development manager or partnerships manager in the trading industry (specifically in FX or CFD) Transferable book of business desirable. Ability to execute and plan in tandem Showcase initiative and an entrepreneurial attitude Outstanding problem-solving skills Strong decision-making capabilities Highly self-motivated and self-driven Native/Fluent Mandarin speaker with strong command of English Able to work under tight deadlines and drive the team to effectively deliver commercial goals

Location: Germany Our client is a pioneering dietary supplement company committed to promoting longevity and wellbeing. Beyond their innovative supplements from our Swiss R&D, they're expanding their reach into the digital health landscape, developing personalised coaching and lifestyle management solutions. Join them as they shape the emerging longevity space, fostering healthier, longer lives. Your Mission We are bringing the company into pharmacies across Germany, Austria, and Switzerland, starting with a focused pilot of 10 to 20 accounts. You will join us right at the beginning, open the first doors with us, and grow into the role as the channel grows. What will you do Territory Growth & Field Sales (70%) You identify and acquire new pharmacy accounts in Germany, through proactive outreach and personal visits. You are on the road most days, visiting pharmacies and building relationships. You nurture and expand relationships with pharmacy owners and purchasing managers to grow our share of the shelf. You negotiate listings, commercial terms, and secondary placements (counter displays, shelf cards, promotional zones) with pharmacies, turning first orders into lasting shelf positions. Education & Industry Presence (15%) You run training sessions for pharmacy technicians so they can confidently and compliantly recommend our supplements to customers. You represent the company at Expopharm Düsseldorf and at regional pharmacy events, co staffing the booth, doing detailing on site, and capturing leads. Pipeline & Insights (15%) You manage your pipeline independently and keep customer data accurate in our CRM. You monitor competitor activity, surface regional trends, and feed insights back to Product and Marketing. You contribute to shaping the company's retail strategy as we move into the next phase of growth. Requirements Experience: You bring 2 to 4 years of B2B field sales or business development in pharmacy, OTC, pharma, or premium consumer goods. Pharmacy sales track record: You have a demonstrated track record of selling into pharmacies in the German market. You can talk us through which regions you covered, how many accounts you built, and what you sold. New brand launch experience: You have previously launched a new brand into the German pharmacy channel and know what the first 90 days actually look like. Regulatory knowledge: You bring or can quickly build literacy on the supplement regulatory landscape, the German food and feed code, and pharmacy compliance standards. Qualification: You hold a relevant degree/vocational training or can demonstrate strong sales track record. Languages: You speak native level German and professional level English. Mobility: You hold a valid driver's licence and are willing to travel across the region. Mindset: You close deals by earning trust at the counter and converting it into first orders, reorders, and premium shelf placement. Work style: You are a structured operator. You own a territory end to end, keep your CRM clean, and deliver honest forecasts. Passion: You care about longevity science and are excited to represent a Swiss premium product you can stand behind. Nice to Have A pharmaceutical, chemical, biological, or medical technical assistant qualification, or certified pharmaceutical sales representative status under German law. Existing relationships with German pharmacy owners, purchasing managers, or buying groups. Prior exposure to premium, longevity, or wellness categories. Why join us We believe that the best companies help you live your life the way you want and become the person you want to be. That's why we focus on promoting your personal freedom and growth. As a member of our team, you'll enjoy: Working at a well-funded scaleup in the longevity industry. Being part of a dynamic, high-performing, and fun team. A high degree of personal responsibility, creative freedom, and opportunities. Collaborating with the brightest researchers in the longevity field and with successful and renowned serial entrepreneurs. A strong team culture with regular team events and off-sites. Join us as we shape the emerging longevity space, fostering healthier, longer lives! Benefits 🗺️ Strong team culture with regular team events and off-sites 🍹 Unlimited holidays and flexible working hours. 💻 Company Laptop 🎓Education allowance and accelerated growth paths. 🎁 Complimentary products and discounts for family & friends.

Location: China Our Client Our client is a Singapore-based multinational food and beverage company specializing in the production and distribution of instant beverages, particularly coffee mixes and non-dairy creamers. With a strong presence across Asia, Eastern Europe, and other emerging markets, the company focuses on delivering affordable, mass-market products while continuously optimizing cost efficiency and product formulations. Its operations are supported by manufacturing facilities, including in Malaysia, and it actively competes with Chinese producers by exploring innovations in ingredients and production processes to maintain competitiveness in pricing and quality. Key Responsibilities Conduct a comprehensive analysis of existing non-dairy creamer product formulations, focusing on cost structure, ingredient composition, and performance. Identify opportunities to optimize formulation and reduce production costs while maintaining or improving product quality. Provide insights into China-based manufacturing practices, including cost advantages, sourcing strategies, and formulation techniques. Recommend alternative ingredients, suppliers, or processes to improve cost competitiveness against Chinese producers. Work closely with internal teams (R&D, production, and business) to implement improvements and validate results. Deliver clear, actionable reports and recommendations to senior stakeholders, including business leadership. Support ongoing product development or reformulation initiatives as needed during the engagement period. Participate in periodic on-site visits to the Malaysia facility to collaborate with local teams. Location & Travel Candidate can be based anywhere in China (to work remotely), with periodical travel to Malaysia (expenses covered). Requirements Minimum 10+ years of experience in food R&D or product development, specifically in non-dairy creamer or related powdered beverage products. Proven experience working within manufacturing environments in China, with strong understanding of local cost structures and competitive practices. Deep technical knowledge of formulation, ingredients, and processing for non-dairy creamer products. Demonstrated track record of cost optimization or formulation improvement projects. Ability to work in a consultative, advisory capacity and translate technical insights into business impact. Comfortable working on a contract/freelance basis with flexible engagement structure (e.g., monthly advisory or project-based). Willingness to travel to Malaysia periodically (expenses covered). Strong analytical and problem-solving skills, with the ability to work independently. English proficiency preferred but not a must.

Location: Munich, Germany In order to continue our Client's expansion in this market, we are looking for a Account Executive to help build our commercial footprint – and in the medium term, lead and grow a local sales team. Reporting directly to the Country Manager Germany, you will actively contribute to the go-to-market strategy, bring new leads with high potential and contribute to our aim of becoming a key player on the local market. To be successful in your mission, you will have to interact and work with various Business Units (Sales, Marketing, Business Tech, etc.). 𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐞 𝐝𝐨𝐢𝐧𝐠? Search for new business opportunities by proactively leveraging your professional network, including active presence at trade shows, conferences, and networking events. Develop high-impact prospecting strategies through LinkedIn, positioning yourself as a trusted industry expert within the German market. Identify, engage, and qualify high-potential opportunities generated through outbound initiatives and inbound leads in close collaboration with the Marketing team. You will take full ownership of the end-to-end sales cycle while ensuring a high level of client satisfaction in: - Deeply understanding the needs of our potential clients in Germany and obtaining qualified appointments (physically or remotely). - Presenting our solutions and convincing prospects of our added value. - Quoting commercial offers, negotiating and finally closing deals. Rigorously use our CRM Salesforce and our marketing automation tool Outreach. Suggest new sales techniques, optimizing our lead qualification strategy and processes. Support the development of the German sales structure by sharing best practices and mentoring new team members. Requirements Bachelor / Master’s degree in sales or related field. Proven track record of success in a Sales / Business Development role in the German market, preferably in a SaaS environment, ideally in a SaaS or subscription model company. Very good communication skills both in writing and orally, to communicate internally and represent the company in the country. You are comfortable in a fast-paced environment, recovering quickly from setbacks and seeing them as an opportunity to progress. You like to work in an international team and in a good mood. Team spirit and intellectual curiosity are your top 2 qualities. Native German & fluent in English. Recruitment process (in German and English) 𝐒𝐭𝐞𝐩 𝟏: Phone interview with the Talent Acquisition Manager (45') 𝐒𝐭𝐞𝐩 𝟐: Manager interview (60') 𝐒𝐭𝐞𝐩 𝟑: Case study followed by an interview (60') 𝐒𝐭𝐞𝐩 𝟒: Our “Final Talk” (45') Benefits 𝐃𝐮𝐚𝐥 𝐜𝐨𝐥𝐥𝐞𝐜𝐭𝐢𝐯𝐞 𝐛𝐨𝐧𝐮𝐬 𝐬𝐲𝐬𝐭𝐞𝐦. 𝐃𝐞𝐮𝐭𝐬𝐜𝐡𝐥𝐚𝐧𝐝𝐭𝐢𝐜𝐤𝐞𝐭 𝐖𝐞𝐥𝐥𝐩𝐚𝐬𝐬 𝐬𝐮𝐛𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧

Location: Kuala Lumpur, Malaysia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. Job Description Reporting to the Team Lead / Senior Customer Service, our client is seeking a proactive and customer-focused Mandarin-speaking Customer Service Representative to join the team. The successful candidate will be responsible for delivering high-quality support to Mandarin-speaking clients, resolving inquiries efficiently, and contributing to a positive overall customer experience. You will work within a diverse, collaborative team environment and play a key role in supporting client satisfaction and retention. Key Responsibilities Respond to customer inquiries via phone, email, and live chat in Mandarin and English. Provide accurate information regarding products, services, and policies. Resolve customer issues in a timely and professional manner. Maintain detailed and accurate records of customer interactions within CRM systems. Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction. Identify and escalate priority or complex issues when necessary. Handle back-office related queries and support requests. Assist clients with basic technical troubleshooting where required. Manage and resolve customer complaints effectively and professionally. Meet defined performance targets, including response times, resolution rates, and customer satisfaction metrics. Identify opportunities to enhance client experience and retention through value-added support and service. Qualifications Fluency in Mandarin and English (spoken and written) is essential. Previous experience in customer service or a similar role is preferred; experience within financial services or trading environments is an advantage. Strong communication and interpersonal skills. Ability to work effectively under pressure in a fast-paced environment. Strong multitasking and organizational abilities. Familiarity with CRM systems and customer support tools is beneficial. Problem-solving mindset with strong attention to detail. Additional language skills are a plus. Additional Information Benefits & Perks Our client offers a competitive benefits package, including: Hybrid working policy Discretionary performance-related bonus Personalized flex benefits Wellbeing initiatives and access to self-development tools Medical insurance Comprehensive leave package of 40 days inclusive of public holidays Our client is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.