Вакансии

Location: Yerevan, Armenia Job description We are looking for our new team member who will join our team as a Network Engineer and will be responsible for mainly campus network infrastructure. Responsibilities: Design and deploy functional networks (LAN, WLAN, WAN) Configure and install routers, switches, firewalls and other network devices Monitor network performance and integrity Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure Mentor team members on technical issues Create, oversee and test security measures (e.g. access authentication and disaster recovery) Communicate with users when needed Maintain complete technical documentation Suggest improvements to network performance, capacity and scalability Requirements and skills : Minimum 4 years of hands-on experience in the networking field Solid background in network engineering and architecture In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF) Familiarity with access control models and network security Good knowledge of wireless technology. Professional certification (e.g. CCNP) is a plus Experience with network diagnostic, monitoring and analysis tools (e.g. Zabbix, Scrutinizer) Experience with Aruba Campus solutions Experience with Cisco, Juniper switches and routers Experience with Arista switches is a plus Experience with FortiGate Firewalls Sharp troubleshooting skills Organizational and mentoring skills Strong knowledge of L2 and L3 loop prevention mechanisms Strong knowledge of SSL and IPSEC VPNs Ability to monitor, lead and give guidance to team members if needed Experience working in a team-oriented, collaborative environment and participate in periodic on-call duties

Location: Yerevan, Armenia Description According to the company’s business priorities, study the tax systems of new countries and the corporate requirements for establishing a company in those jurisdictions. Maintain internal accounting records for international entities and compare them with the reports prepared by local accountants in each country. Organize the restructuring and reorganization processes of the Group’s companies. Responsibilities Study the tax systems of new countries and the corporate requirements for establishing a company, based on the company’s business priorities Identify reputable tax, accounting, and corporate service providers in new countries, preferably those with experience in the gaming industry when relevant Analyze the tax advice received In cooperation with local lawyers, accountants, and consultants, coordinate the company formation process Maintain internal accounting records for international entities and reconcile them with the reports prepared by local accountants. Support external audits Provide necessary information to local consultants and ensure proper compliance of international entities with local corporate, accounting, and tax obligations, including submission of reports Ensure compliance with transfer pricing regulations among international group entities Organize restructuring and reorganization processes within the Group Perform other functions assigned by the direct supervisor that arise from job responsibilities Requirements Graduate Degree/ master’s degree in accounting, Finance, Economics or Technical field At least 3 years of experience in accounting or audit organizations or relevant fields will be considered an advantage Excellent knowledge of Armenian, English and Russian Good knowledge of the Accounting and Financial Standards Proficiency in Microsoft Office Ability to work effectively under pressure and meet established goals and objectives within the specified deadline while always maintaining quality Proactive, self-motivated, and able to work effectively in a team Mathematical and analytical thinking Planning skills Research skills (especially in tax and finance) Ability to set priorities and perform tasks accordingly Attention to detail Excellent communication and negotiation skills

Location: Yerevan, Armenia Description We are looking for an objective and experienced Internal Auditor to join our team. He/she will periodically examine (audit) the organization’s financial records to ensure they are accurate and up-to-date and that processes for generating and maintaining financial records and documents comply with applicable standards and regulations. He/she will identify ways to improve processes for finding and eliminating waste and fraud. Responsibilities Plan financial audits by understanding organization objectives, structure, policies, processes, internal controls, and external regulations; identify risk areas; prepare audit scope and objectives; audit programs Examine financial statements to ensure accuracy, timeliness, and compliance with applicable standards and regulations Inspect account books, statements, ledgers, and accounting systems for efficiency and use of accepted accounting procedures Assess compliance with financial regulations and controls by executing audit program steps; testing general ledger, account balances, balance sheets, income statements, and related financial statements; examining and analyzing records, reports, operating practices, and documentation Assess risks and internal controls by identifying areas of non-compliance; evaluating manual and automated financial processes; identifying process weaknesses and inefficiencies and operational issues Assess financial operations and make best-practices recommendations to management Verify assets and liabilities by comparing and analyzing items and collateral to documentation Document process and prepare audit findings memorandum/reports Communicate audit progress and findings by providing information in status meetings; highlighting unresolved issues; reviewing working papers; preparing final audit reports Protect organization's reputation by keeping information confidential Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations Requirements Master's degree in Accounting or Finance More than 3 years working experience as Financial Auditor, Financial Analyst, Financial Officer Experience in international auditing companies will be considered as an advantage Auditing qualifications, an ACCA license, or participation in training will be considered as an advantage Knowledge of tax legislation, knowledge of IFRSs Experience in the gaming industry will be considered a big plus Excellent knowledge of Armenian, English and Russian languages Advanced MS Office skills Moderate accounting software and databases skills (Knowledge of 1C & Armsoft program is an advantage) Proven knowledge of auditing standards and procedures, laws, rules and regulations Ability to manipulate a large amount of data and to compile detailed reports Sound independent judgment Business mindset Proven ability to manage multiple projects at a time while paying strict attention to details Self-motivated individual with the ability to thrive in a results-driven environment Ability to work under high pressure Ability to prioritize among competing tasks

Location: Yerevan, Armenia Description Digitain is seeking for energetic and highly motivated person to join our Partner Support Team. Do you love online games, or are you interested in sports events? Don't you mind finding ways to manage complicated conversations effectively? Then join our team! Become a master of partner service, gain knowledge, share your skills with the team members, discover new possibilities with us! The job is shift based and includes morning, afternoon, evening and night shifts. Responsibilities Work closely with Digitain partners’ support representatives through online chat or other messengers Provide timely, accurate and complete information using the right methods/tools Answer partners’ inquiries related to services, games, bets and other products provided by the company Identify and assess partners’ needs to achieve satisfaction Interact with Partners to provide and process information in response to inquiries, concerns, and requests Handle partners’ complaints providing appropriate solution or to find alternative options to solve the issues if any Register all type of issues in the ticketing system for the review of corresponding departments Build sustainable, long relationship and trust with Partners through open and interactive communication Requirements Genuine curiosity about gaming and good understanding of online gaming industry Proficient in English and Russian languages (written and verbal) Result-oriented Multitasking skills Creative thinking Attention to details Ability to work in high pressure and in stressful situations Excellent communication and writing skills Prior experience as a front line employee would be a plus Willingness to work on 24/7 shifts (is a must)

Location: Yerevan, Armenia Description Digitain is seeking for energetic and highly motivated specialist to join its Partner Support team. Do you love online games, or are you interested in sports events? Don't you mind finding ways to manage complicated conversations effectively? Then join our team! Become a master of partner service, gain knowledge, share your skills with the team members, discover new possibilities with us! The job is shift based and includes morning, afternoon, evening and night shifts. Responsibilities Work closely with Digitain partners’ support representatives through online chat or other messengers Provide timely, accurate and complete information using the right methods/tools Answer partners’ inquiries related to services, games, bets and other products provided by the company Identify and assess partners’ needs to achieve satisfaction Interact with Partners to provide and process information in response to inquiries, concerns, and requests Handle partners’ complaints providing appropriate solution or to find alternative options to solve the issues if any Register all type of issues in the ticketing system for the review of corresponding departments Build sustainable, long relationship Requirements Genuine curiosity about gaming and a good understanding of the online industry Excellent English and Turkish written and oral communication skills Result-oriented Multitasking skills Creative thinking Attention to details Ability to work in high pressure and in stressful situations Excellent communication and writing skills Prior experience as a front line employee would be a plus Willingness to work on 24/7 shifts (is a must)

Location: Yerevan, Armenia About Us Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry. Description Our Game Presenter position is perfect if you do love the entertainment industry and would like to discover it for you. We are looking for candidates with smiling faces and excellent customer service skills who will happily assist people to have a good time with us. You will be responsible for managing and operating table games. In addition, you will supervise players, react to chat inquiries. Shifts 08:00-16:00 16:00-00:00 00:00-08:00 Responsibilities Communicate with players from different countries around the world Ensure games are dealt according to the procedure, as per training Answering customers' questions in real-time via live chat Enjoy the experience of presenting our games to the players Requirements Enjoy working as part of a close & friendly team Willingness to discover gaming industry, such as rules of the games Ability to work with the cameras in the studio Proficient in English and willing to further improve via in-house training Be a natural communicator and with a smile on your face at all times Benefits Health insurance after 3 months probation period Free taxi (only for evening and night shifts) Partial tuition reimbursement for students Career growth opportunity Gym membership discount One-shot bonuses in case of childbirth marriage Free of charge, coffee/tea, ice cream Team building English language tuition Free of charge professional books Free subscriptions (LinkedIn Learning, Pluralsight) Referral a Friend Program with financial reward Professional Make-up Training

Location: Yerevan, Armenia Description: Digitain is looking for an IT Monitoring Specialist, who will join the IT Operations Unit.  The ideal candidate should monitor and administrate production systems daily and respond immediately to security or usability concerns. As well as assist all teams and provide high-level production support, coordinate with IT, development and ensure effective services for reaching reliability of all systems. The job is shift based and includes morning, evening and night shifts (is a must). Responsibilities: Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs Automate daily routines production monitoring tasks Develop and produce production services guides Prioritize workload, providing timely and accurate resolutions Setup internal and external monitoring for production system Requirements: At least one-year professional experience in IT Monitoring Experience in iGaming sphere will be considered as a plus Knowledge of Windows and Linux OS Knowledge of Virtualization (ESXI, Hyper-V) will be considered as a plus Knowledge of web servers such as IIS, Apache or Nginx Knowledge of Monitoring systems (Zabbix, Prometheus, Grafana, ELK) Knowledge of Docker and Kubernetes containerized system will be considered as a plus Knowledge one of scripting languages, PowerShell, Bash, Python will be considered as a plus Fast reaction Prioritization and multi-tasking Team player Time management Written and verbal communication skills

Location: Yerevan, Armenia Description Incident Management is meant to reinstate normal service operations as fast as possible and mitigate the negative impact on business operations, thus making sure that the agreed levels of service quality are maintained. The goal is to effectively manage the lifecycle of all incidents and to restore IT services for users or customers as quickly as possible when an interruption takes place. Now we welcome an Incident Management Specialist to join our bright team of devoted and creative Digitainers. If you are enthusiastic to improve knowledge on gaming industry, come up with innovative ideas and obtain new skills for a lifetime, then, you might be the person we are looking for. The job is shift based and includes morning, afternoon, evening and night shifts. Responsibilities Receive and process incident tickets and service requests from company staff and worldwide partners As receiving the Incident ticket and service request implement initial Review, criteria-based edition, issue reproduction, priority definition, first level troubleshooting and bug checking, afterwards, support with all necessary tools and credentials, assign the ticket to the responsible team/department Keep tense contact with the responsible teams/specialists, require updates regarding the Incident resolution process, based on procedures follow Service and operation level agreements Keep the contact with front line, management, partners all around the world organizing multilingual notification (English, Russian) process regarding incident tickets and service requests resolution process Handle full information transfer regarding maintenance works by company providers, deliver corresponding information to the management and partners Prepare daily/weekly/monthly reports as requested, analyze and organize presentations for separate departments, management based on specific requirements Keep up to date with all company products and maintain high level of knowledge about in-house software, procedures, instantly upgrade the skills regarding the changes in products and services Undertake Service Desk, Change management and Release management limited responsibilities in non-working hours Promote teamwork and knowledge sharing, be actively engaged in Knowledge base creation process, continuous update and sharing with team members and company staff Other duties as assigned by the immediate supervisor Requirements Undergraduate Degree in IT / Management will be a plus Ability to competently keep verbal and written communication in Armenian, English and Russian with partners / other personnel Good knowledge of MS Office Experience in the iGaming industry is a plus Knowledge of Atlassian Jira or other similar software will be considered as a plus Ability to work with shifts is a must Reporting and analytical skills Hardworking, initiative and flexible personality with the ability to prioritize and multi-task

Location: Yerevan, Armenia Description We are looking for a Receptionist who will manage our front desk daily, perform a variety of administrative and clerical tasks. Responsibilities Organize and coordinate the administrative operations of the relevant office space/floor assigned Regulation of heating/cooling systems and air-conditioning to support the average office temperature Supervise daily cleaning according to set-up standards and in compliance with daily and regular cleaning schedules Undertake material responsibility for the furniture and assets at the office space/floor assigned, organize material responsibility and corresponding documentation for relevant employees Ensure the availability of a minimum stock for office supplies and stationery, and organize the distribution of supplies as per requests and needs Provide proper supplies and stocks of office tea and coffee in the kitchen Organize meeting rooms according to setup standards Work with invoices Prepare and submit weekly, monthly, and other reports Provide basic first aid support to employees when necessary and keep records of such incidents Other verbal or written tasks assigned by the management and/or line manager Requirements Bachelor degree Advanced user of Microsoft Office Reporting and analytical skills Communication skills Ability to perform multiple tasks Time management skills Ability to handle stressful situations Customer-oriented Fluent knowledge of Armenian, Russian, and English languages Knowledge of 1C or E-invoicing programs is highly desirable