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Location: Sacramento, United States; Knoxville, United States; Honolulu, United States; Boise, United States; Naples, United States; Irvine, United States CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands. We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Chiang Mai, Thailand Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - check the ambiance, service quality, and overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers. Benefits This is a freelance , project-based position Flexible working hours Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity. Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

Location: Seoul, South Korea We are growing! We are currently looking to hire a Country Manager South Korea - Luxury Customer Experience for our Seoul office. About CXG: Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide. The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impacts. Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction. Role Overview: As Country Manager for South Korea, you will be the senior local leader and will hold full accountability for the country’s P&L, commercial growth, client satisfaction, team performance, operational execution, and the quality and profitability of locally delivered projects. Reporting to our CXG Chief Customer Officer, you will act as the main point of contact for all local matters and will have authority over a team of five people. This is a hands-on leadership role. You will be expected to work closely with clients, local teams and our global teams, personally drive business development, make day-to-day operational decisions, and intervene directly when commercial or delivery performance requires support. You will lead the South Korea team across Customer Success and Operations (in partnership with the Chief of Operational Excellence), ensuring clear priorities, effective collaboration, appropriate resourcing, and consistent execution. What you will be doing: 1. Country Leadership, Team Management and Accountability Lead the South Korea team with energy, clarity, empathy, and a strong sense of ownership. Set clear responsibilities and decision-making authority across the local organization, while remaining close enough to the business to identify issues early and remove obstacles quickly. Manage, coach, empower, and hold local team members accountable for their scope of work, and promote a consultative, solution-oriented and commercially proactive mindset. Set clear individual and collective objectives, with a particular focus on client growth, project quality, operational excellence, profitability, and execution discipline. Make timely resource and staffing decisions based on project requirements, commercial priorities, delivery risk, and the financial performance of the market. Foster a positive, inclusive, collaborative, and performance-driven culture across the local team. Ensure the South Korea team operates in full alignment with CXG’s global policies, processes, methodologies, quality standards, and ethical expectations. 2. Business Performance, P&L and Market Development Define and execute the South Korea business plan in line with CXG’s regional and global strategy and the specific characteristics of the local market. Own the full P&L of the South Korea business, with clear accountability for revenue, gross margin, operating expenses, cash collection, forecasting, and overall profitability. Personally lead an ambitious and hands-on business development strategy, actively originating, pursuing, and converting new business opportunities rather than relying primarily on regionally or globally generated leads. Develop and maintain a strong network of senior decision-makers in South Korea and establish CXG as a trusted strategic partner to both Korean and international brands. Activate and expand local opportunities with international brands for which CXG already holds regional or global relationships, building the local trust and executive engagement required to generate additional business. Identify and win new logos, including Korean premium and luxury brands, international brands operating in South Korea, and companies within CXG’s priority industries. Develop CXG’s presence in priority sectors in South Korea, including luxury and premium retail, automotive, hospitality, and other relevant client ecosystems. Build a healthy and diversified pipeline combining growth from existing accounts, new logos, new solutions, cross-practice opportunities, and multi-year engagements. Balance short-term revenue generation with the development of sustainable, profitable client relationships and a strong long-term position for CXG in South Korea. Establish clear local ownership of business development, ensuring that Customer Success Managers proactively generate qualified opportunities and expand their accounts. Set and monitor clear commercial objectives and performance indicators for the local team, with named ownership and disciplined follow-up for each opportunity. Track market performance and provide clear, consistent reporting to the Chief Customer Officer and other relevant global stakeholders. Lead the annual budgeting and regular reforecasting processes, take corrective action when results deviate from plan, and ensure financial decisions support both growth and profitability. Maintain a disciplined and transparent pipeline, with reliable forecasting, clear ownership of opportunities, realistic probabilities, and consistent follow-up through to conversion. 3. Project Delivery and Quality Own the quality, timeliness, scope, and profitability of all locally delivered projects, ensuring that commitments made to clients are realistic and consistently met. Oversee delivery governance, including project reviews, resource planning, quality controls, margin monitoring, risk identification, and clear escalation paths. Review the performance of key or at-risk projects, challenge delivery plans when required, and intervene directly to resolve issues affecting quality, deadlines, client satisfaction, or profitability. Act as the senior local escalation point for clients and ensure that concerns are addressed quickly, transparently, and with clear ownership. Guide the team in designing impactful client solutions by leveraging CXG’s full range of practices, methodologies, data, and expertise. Ensure that Customer Experience Evaluation and other measurement solutions provide a strong foundation for client relationships while systematically identifying opportunities to broaden and deepen those relationships. Ensure that proposals and client conversations clearly articulate CXG’s differentiation: deep luxury and premium expertise, a global delivery model, proprietary experience data and benchmarks, an integrated view of customer and employee experience, and in-house teams in each market. Promote CXG’s thought leadership, reputation, and visibility in the South Korean market. Deliver impactful client presentations and ensure the team communicates with clear content, a confident and professional presence, and an engaging tone of voice. 4. Operational Governance and Office Management Coordinate closely with regional and global Operations teams to ensure operational excellence, appropriate capacity, and effective development and engagement of the local evaluator community. Oversee the overall management of the South Korea office and key administrative processes, including receivables, supplier and vendor coordination, office maintenance, and the timely payment of local bills and services. Lead local workforce planning and support recruitment, onboarding, performance management, and succession needs to build the capabilities required by the business. Requirements What will you bring along: Master’s degree or equivalent experience in Business Administration, Management, Marketing, or a related field. Minimum 12 years of experience in consulting, customer experience, market research, retail, marketing, or sales, including significant responsibility for a local market, business unit, or client-facing operation. Fluency in Korean and English, with the ability to influence senior stakeholders and lead complex client conversations in both languages. Demonstrated accountability for a P&L, including revenue growth, margin management, budgeting, forecasting, cost control, and corrective action. A strong track record of personally originating, developing, and winning new B2B business in South Korea, supported by a relevant network of senior local decision-makers. Proven experience leading multidisciplinary teams and maintaining high standards of client service, project delivery, quality, and operational execution. Deep understanding of the premium and luxury market and the business dynamics shaping client priorities. Strong knowledge of the South Korean market, business culture, and local client expectations. An established network within the luxury, premium retail, automotive, hospitality, consulting, or other relevant B2B sectors in South Korea. Proven success in performance management, strategic planning, and hands-on execution. Strong financial, commercial, operational, and strategic acumen. A hands-on, resilient, and entrepreneurial leadership style, with the ability and willingness to move between strategy, sales, client management, project oversight, and operational problem-solving. Effective and polished presentation skills, with a persuasive, diplomatic, and engaging communication style. A strong consulting mindset, sound judgement, and the ability to make decisions and remain accountable for their commercial, operational, and people impact. Why join us? This is a strong opportunity for a driven and business-savvy leader to take full ownership of a country operation while remaining close to clients, teams, projects, and the market. At CXG, you will be part of a global, multicultural, and mission-driven team. You’ll take on meaningful projects, develop impactful solutions, and work alongside passionate professionals who believe in shaping better customer and employee experiences. We would love to hear from you if you are looking for a role with autonomy, accountability, influence, and the opportunity to build sustainable growth in South Korea.

Location: Songkhla, Thailand Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - check the ambiance, service quality, and overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers. Benefits This is a freelance , project-based position Flexible working hours Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity. Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

Location: New Orleans, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Paris, France We are growing! We are currently looking to hire an experienced Automotive Business Development Manager – Premium & Luxury for our Paris office. About CXG: Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide. The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact. Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction. Overview We are currently looking to hire an experienced Automotive Business Development Manager – Premium & Luxury , based in our Paris office. This is a strategic and highly commercial role for an entrepreneurial automotive expert who can leverage a strong senior network, create and convert new business opportunities, and help CXG expand its position with leading premium and luxury automotive brands. What you will be doing Reporting to CXG Chief Customer Officer, you will lead the commercial development of CXG's Automotive Industry practice. Your responsibilities will include, but will not be limited to, the following: 1.    Automotive Business Development Leadership Lead the commercial development of CXG's Automotive Industry practice, with direct ownership of new client acquisition and market expansion. Update and maintain a compelling Automotive value proposition that leverages CXG's capabilities, methodologies, resources, differentiators, and data, and addresses the priorities of stakeholders across the industry and regions, including brands, importers, distributors, and showroom management. Promote the value proposition internally and externally and constantly search for new ways to improve it. Serve as CXG's internal and external automotive industry expert and the key point of contact for automotive projects, strategic client discussions, and new business opportunities. Develop and execute a clear commercial strategy to acquire new automotive clients, personally leveraging an established senior network to generate qualified opportunities, build a strong pipeline, and convert prospects into sustainable revenue. Ensure all relevant parties are included in proposal preparation, so the most powerful offers are presented to prospects while taking current and future operational capacity into account. Establish the annual business plan, including revenue ambitions, priority accounts, pipeline targets, key commercial actions, and market development initiatives. Monitor the commercial performance of CXG's Automotive Industry practice, including pipeline development, conversion, and revenue growth, and provide clear reporting to management and the Executive Committee. 2.    Client Development and Internal Expertise New client acquisition sits at the heart of this role. It is the primary criterion and the main measure of success. Create measurable value for both prospects and existing clients by connecting their business priorities with CXG's full range of capabilities. For existing clients, work closely with the CSMs responsible for automotive accounts and join meetings at key milestones, including the presentation of deliverables, discussions about account growth opportunities, and conversations on current client challenges. Use your expertise to strengthen the client dialogue, help resolve issues, and maximize additional business opportunities. Act as the internal subject matter expert for the CSMs managing automotive accounts, sharing relevant market, client, and industry knowledge to strengthen their credibility and effectiveness. Coach CSMs to identify whitespace, develop account expansion plans, and build stronger relationships with senior client stakeholders. Join client meetings whenever your expertise can increase the value of the discussion or support the conversion of an opportunity. Advise clients on CXG's Automotive value proposition, and ensure discussions cover our Measurement, Academy, Customer Insights, and Consulting capabilities. Own the business development effort for the Automotive Industry practice, from market mapping and opportunity creation through proposal development, negotiation, and conversion. Develop and nurture CXG's visibility and credibility across relevant automotive markets through active networking, industry events, thought leadership, and white papers. Requirements What you will bring along This role requires a genuine passion for the automotive and luxury industries. You should also have the below: Master's degree in Luxury Management, Business Administration, or a related field from a Business School or similar institution. Minimum 10 years of experience in the automotive sector, with significant exposure to consulting, marketing, sales, or business development in the premium or luxury segment. Fluent English is mandatory, with German as a plus and French as a nice-to-have. An extensive and active network of senior decision-makers across the premium and luxury automotive sector, with the credibility and relationship-building skills to open doors, create qualified opportunities, and position CXG's value proposition. This is a core requirement for the role. A strong and demonstrable business development track record, including originating opportunities, managing complex sales cycles, and winning new clients or expanding strategic accounts. Demonstrable experience developing strategic and business plans. Deep knowledge of the premium and luxury automotive market, its commercial ecosystem, client priorities, and the trends and forces shaping the industry's development. Good understanding of corporate finance and measures of performance. Excellent organizational and leadership skills. Positive and outgoing personality. Excellent communication, interpersonal, and presentation skills, polished, persuasive, and diplomatic, with experience in presentations and proposal writing. Outstanding analytical and problem-solving abilities. A strong consulting approach and the ability to coach client-facing teams, translate industry expertise into commercial opportunities, and influence senior stakeholders.

Location: Ubon Ratchathani, Thailand Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - check the ambiance, service quality, and overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers. Benefits This is a freelance , project-based position Flexible working hours Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity. Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

Location: Calgary, Canada; Banff, Canada Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Singapore Are you interested in automobiles and curious about the rapidly evolving Electric Vehicle (EV) industry? If the answer is yes, we are looking for you! As a Freelance Brand Evaluator, you will visit EV showrooms and assess customer experiences, helping brands understand how they engage with visitors and potential customers. Your observations and feedback will help improve customer interactions and showroom experiences across the automotive industry. Flexibility – each showroom visit takes approximately 30 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit EV showrooms – interact with sales consultants and learn about various electric vehicle models and technologies. Observe carefully - evaluate the customer journey, product presentation, staff knowledge, test-drive experience, and overall showroom service. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Interested in learning about electric vehicles and the automotive industry. Holds a valid driver's license. New drivers, prospective car buyers, or individuals exploring EV ownership are welcome to apply. Previous vehicle ownership is not required. Enjoy interacting with people and asking questions. Has a keen eye for observing and noting various aspects of the customer experience. Ability to provide objective, honest feedback and complete online questionnaires promptly. Willingness to adapt to different assignment types and evaluation scenarios. Benefits This is a freelance, project-based position Flexible working hours

Location: Phiman, Thailand Are you interested in automobiles and curious about the rapidly evolving Electric Vehicle (EV) industry? If the answer is yes, we are looking for you! As a Freelance Brand Evaluator, you will visit EV showrooms and assess customer experiences, helping brands understand how they engage with visitors and potential customers. Your observations and feedback will help improve customer interactions and showroom experiences across the automotive industry. Flexibility – each showroom visit takes approximately 30 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit EV showrooms – interact with sales consultants and learn about various electric vehicle models and technologies. Observe carefully - evaluate the customer journey, product presentation, staff knowledge, test-drive experience, and overall showroom service. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Interested in learning about electric vehicles and the automotive industry. Holds a valid driver's license. New drivers, prospective car buyers, or individuals exploring EV ownership are welcome to apply. Previous vehicle ownership is not required. Enjoy interacting with people and asking questions. Has a keen eye for observing and noting various aspects of the customer experience. Ability to provide objective, honest feedback and complete online questionnaires promptly. Willingness to adapt to different assignment types and evaluation scenarios. Benefits This is a freelance , project-based position Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity. Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

Location: Nassau, Bahamas Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Thousand Oaks, United States CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands. We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Palo Alto, United States; San Jose, United States CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands. We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Charlotte, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Scottsdale, United States; Glendale, United States; Chandler, United States; Tucson, United States; Phoenix, United States CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands. We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Vancouver, Canada Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Toronto, Canada Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Montreal, Canada Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.