Business Analyst for Plata (Mexico)

Responsibilities: — Analyze and improve antifraud operational processes to increase efficiency and reduce manual work — Gather, analyze, and formalize business requirements for internal antifraud tools — Identify automation opportunities and translate business needs into scalable product solutions — Prepare detailed specifications and development tasks for engineering teams — Define and improve operational metrics to measure process performance and identify bottlenecks — Analyze operational cases and identify opportunities to optimize existing workflows — Support initiatives end-to-end, from requirements gathering through implementation and rollout — Collaborate closely with Operations, Engineering, and platform teams to deliver new capabilities — Maintain clear and up-to-date documentation of business processes and product decisions Requirements: — 1+ year of experience as a Business Analyst in a product, fintech, or operational environment — Strong analytical and problem-solving skills — Experience gathering, documenting, and managing business requirements — Understanding of business processes and process optimization — Experience working with operational metrics and using data to drive improvements — Strong communication and stakeholder management skills — B2 or higher English level for effective communication with an international team Bonus skills: — Basic understanding of A/B testing — Experience working with operational or risk-related products Benefits: — Relocation support to one of our hubs — Mexico — with assistance for the employee and their family — Flexible work from one of our offices or remote — Healthcare Coverage — Education Budget: Language lessons, professional training and certifications — Wellness Budget: Mental health and fitness activity reimbursements — Vacation Policy: Annual leave and paid sick leave as per applicable policies