IT Operations Specialist

Responsibilities: — Manage access onboarding for new employees across Gmail, task trackers, chat, CRM, CMS, Back Office, analytics, and partner platforms. — Oversee the access lifecycle including provisioning, modification, and deprovisioning according to employee roles. — Provide support to employees and resolve issues related to access and internal systems. — Maintain access management processes ensuring structure, security, and consistency. — Manage corporate Telegram accounts for employees. — Maintain banner placement calendars ensuring timely publication, replacement, and removal. — Monitor system incidents, platform disruptions, and communicate updates to relevant teams. — Improve and automate IT Operations processes to reduce manual work and increase efficiency. Requirements: — Minimum 2 years experience in IT Operations, IT Administration, Access Management or related roles. — Strong organizational and multitasking skills. — Experience with Gmail, CMS, CRM, Back Office, Jira, task trackers, analytics tools, and internal platforms. — Understanding of access management and experience with corporate systems and services. — Ability to work independently and manage multiple priorities. — Strong communication skills for effective collaboration. — Problem-solving mindset and attention to detail. — Willingness to learn and adapt to new tools, systems, and processes. — Mandatory proficiency in English plus Russian or Ukrainian. Benefits: — Opportunity to influence and automate IT Operations processes. — Official employment with taxes covered. — 24 vacation days plus 10 sick days. — Learning budget, conferences, and team-building activities. — Annual loyalty bonus. — Sea-view office in Limassol with lunches and comfortable work environment.