Junior Operations Specialist (FinOps)

Location: Barcelona, Spain Workplace: hybrid ⛵ About our Crew Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals . Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring an Operations Specialist to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture. About the role This role will give you a strong connection to the real business: bookings, payments, owners, customers. You will join the FinOps team , which sits at the crossroads of Operations, Payments and Customer Experience . Your job is not accounting, not FP&A, not payroll, it’s making sure money flows correctly, on time, and without friction . You will work daily with our operational teams: Supply (boat owners) Sales (tenants & bookings) Customer Care (after-sales, incidents, changes) Your mission 🧠 Operations & Cash Management (≈60%) You’ll be at the heart of daily operations: Review and manage customer payments and partner payouts Handle booking changes (modifications, cancellations) Ensure commissions, amounts and currencies are correct Supervise daily payment flows handled by interns Resolve complex or high-impact cases that don’t fit standard procedures Validate large payment batches and exceptional transfers 👉 This is a role for someone who likes numbers + problem-solving, not repetitive accounting. 📊 Reporting & Analysis (≈20%) Once the operational basics are mastered, you’ll also: Prepare simple, meaningful KPIs (cash flows, disputes, cancellations…) Own monthly reconciliations Contribute to monthly closing tasks related to tenants & owners balances ⚙️ Process improvement & projects (≈10%) Identify friction points in payment or reconciliation processes Help automate and simplify manual workflows Document processes and update internal knowledge base 🤝 Team support & coordination (≈10%) Train and support finance interns Act as a reference point on operational topics Who are we looking for? This role is for you if: You have 2–3 years of experience, ideally in operations, admin, finance ops, payroll, data, customer ops, or a startup environment You like numbers, even if you’re not a “finance profile” You enjoy solving concrete problems, not theoretical models You’re comfortable working with Excel and data You like interacting with different teams and explaining things clearly You’re reliable, structured, and detail-oriented You are proficient in English; Spanish or French are a big plus. Mindset matters more than background We’re looking for someone who is: Dynamic & proactive Curious and open-minded Comfortable communicating Naturally problem-oriented Happy to start very operational and grow over time 🎉 Why Join Us? Real impact: you’ll work on real bookings, real money, real customers Business exposure : strong understanding of how a marketplace actually runs International team : daily interactions across countries and cultures Dynamic scale-up environment: you will be able to join a fast-growing company, with high ambitions and ready to become the number one boat rental platform worldwide. Superb work atmosphere: you'll be able to work in a modern coworking based in Poblenou, with big rooftop with view over the Sagrada Familia, and a 20-minutes walk to the beach. Extra Perks: training opportunities, lunch vouchers, gym memberships, team events, and more.