Technical Trainer

Location: Mexico City Workplace: hybrid Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.    Who We're Looking For: As a Technical Trainer for Creatio, you will join our Academy team to drive training events focused on our ongoing innovation in the CRM and workflow automation space through our AI-powered No-Code platform.You will be responsible for training a variety of audiences, including our customers and partners, both online and at customer locations. To thrive in this role, you must be experienced in delivering technical content to both technical and non-technical audiences. You love to learn new technologies quickly.The role is based in Mexico City, with 2-3 days in the office. Preferred Qualifications: Proven experience as a trainer, with demonstrated success in communicating complex technical subject matter. Exceptional communication skills. Ability to thrive in a dynamic environment; be a self-motivator with a passion for innovation. Practical hands-on experience with CRM, No-Code platforms, and Enterprise-grade software is a plus. High personal accountability and flexibility to adapt in a changing environment. Basic knowledge of different business models in specific industries (Sales, Marketing, Service). Fluent in English (C2 level). Key Responsibilities: Design, maintain, and deliver instructor-led training and certification exams to end-users, customers, partners, and stakeholders, including hands-on exercises, presentations, and accompanying materials. Design, create, and maintain e-learning courses. Collaborate closely with internal stakeholders to ensure accurate and effective training content. Collect feedback to track knowledge retention and inform continuous improvement efforts. What to expect from us: The award-winning product (a Leader in Gartner Quadrants) to be proud of. A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage reglar meetings in one of our five hubs worldwide. Culture of genuine care, ownership, dedication, and high standards (learn more here ). A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties. Caring for your health: Creatio offers several options for medical insurance together with our medical partner Creatio offers all team members competitive pay. Paid leave options for life-qualifying events, sicknesses, etc. Nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.