Team Lead, Learning and Development (Contract, Remote)

Location: Albania OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. INFUSE Academy drives both internal and external online education, creating smart, high-impact e-learning experiences that fuel real business results. Please watch this video to learn more. We’re not just checking boxes – we’re designing innovative, engaging, and practical e-learning programs that empower people to grow and thrive. As we scale, we’re looking for a strategic and growth-oriented Team Lead, Learning and Development to join our fast-paced, tight-knit team of passionate professionals. If you’re someone who brings bold ideas, loves experimenting with new approaches, and thrives in a collaborative environment, this is your moment. Our L&D Philosophy We’re committed to delivering practical, growth-driven education that aligns with both business objectives and learner needs. Most of our solutions are designed as self-paced, asynchronous e-learning experiences, enhanced with AI-powered tools and immersive learning simulators. We believe learning should be engaging and story-driven. Inspired by platforms like Netflix, we continuously experiment with storytelling techniques to make development experiences more compelling and impactful. Role Overview As the Team Lead, Learning and Development , you’ll play a vital role in ensuring smooth collaboration within the Instructional Design Team, your departmental colleagues, as well as subject matter experts and stakeholders in other departments. You will lead the coordination of project timelines, manage approvals, facilitate communication, and support the overall workflow of our learning programs. This role is ideal for someone who thrives on structured planning, strong communication, and turning goals into actionable steps for the team. Key Responsibilities Plan learning design projects with instructional designers, ensuring timelines, responsibilities, and deliverables are met, while fostering a positive, collaborative team environment. Translate project plans into clear task lists, assigning responsibilities and monitoring progress across the team. Serve as the main point of contact for other teams and stakeholders, building positive relationships, ensuring clarity, and aligning expectations throughout the project lifecycle. Organize and track the status of project approvals and reviews, proactively following up to keep workflows moving. Support people management functions such as assigning projects based on skills fit, monitoring capacity, and escalating bottlenecks where needed. Develop and manage a limited number of your own e-learning projects as an instructional designer. Support broader communication efforts – planning training launches, crafting clear, engaging messaging for both internal teams and client-facing audiences. Contribute to process improvements that enhance team collaboration and the scalability of INFUSE Academy operations. What We’re Looking For Minimum 3 years of Mid-/Senior-level ID role experience or similar role within the L&D department. 1+ year of experience in team coordination, leadership, or project management within learning or related fields. Strong AI literacy. Experience with creating custom GPTs and scaling solutions across teams is a strong advantage. Strong communication and relationship-building skills, with experience in managing change within teams. Stakeholder Management – ability to effectively network & build relationships internally & externally Highly organized with a proactive mindset and strong attention to detail. Comfortable adjusting plans based on shifting priorities. A team player who can keep things moving while fostering a collaborative, supportive environment. Impeccable English oral and writing skills. What We Offer A dynamic and supportive team environment focused on innovation in learning. Meaningful involvement in training initiatives with global impact Career growth potential within a fast-paced, purpose-driven team. Possibility to learn cutting-edge e-learning tools and approaches. Access to high-quality professional development resources and marketing insights. We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.