Responsibilities:
— Build, QA, and launch CRM campaigns accurately and on time to support Lifecycle Managers focusing on strategy and experimentation.
— Increase capacity for growth by handling execution work, enabling more priority campaigns and experiments.
— Ensure dependable campaign delivery with fewer errors and less rework.
— Improve operational efficiency by simplifying recurring workflows and reducing manual effort.
— Enhance customer experience by identifying and resolving outdated content, broken links, and targeting or personalization issues.
— Analyze campaign results and execution insights to identify opportunities for business improvements and prioritize impactful work.
Requirements:
— 1–3 years of hands-on CRM execution experience, including building, QA'ing, and launching campaigns in an email service provider or marketing automation platform.
— Strong attention to detail in checking campaign content, links, targeting, and setup.
— Ability to manage multiple projects and deadlines with strong organization and follow-through.
— Proactive communication skills with clear status updates and early flagging of blockers.
— Technical curiosity and analytical thinking, comfortable learning new tools and troubleshooting.
Preferred Qualifications:
— Experience with Braze platform.
— Knowledge of segmentation, personalization, A/B testing, and basic campaign reporting.
— Experience supporting automated lifecycle journeys in consumer apps or e-commerce.
— Examples of improving workflows or using AI tools to reduce manual work and strengthen QA.
Benefits:
— Highly competitive compensation and benefits.
— Remote work with flexibility.
— Eligible for new hire equity grant and annual refresh grants.
Note: Hiring only in Ontario, Alberta, British Columbia, and Nova Scotia provinces in Canada. Salary range for Canadian candidates is CAD $86,000 - $90,500 per year.
Контакты работодателя доступны по кнопке «Откликнуться» после входа.