Business Analyst

Location: Almaty/Astana Analyze business processes and identify opportunities for digitalization and optimization. Gather, document, and manage business, functional, and system requirements throughout the project lifecycle. Facilitate workshops and interviews with business and technical stakeholders. Prepare business and technical documentation, including functional specifications, user stories, use cases, BPMN/UML diagrams, process flows, and solution designs. Collaborate with architects, developers, and project teams to ensure business requirements are accurately translated into technical solutions. Support solution validation, user acceptance testing (UAT), and implementation activities. Conduct market research, benchmarking, and KPI analysis to support client decision-making. Prepare client-ready reports, presentations, and project deliverables. Hold a Bachelor's or Master's degree in Information Technology, Computer Science, Business Information Systems, or a related field. Have 3+ years of experience in system analysis, business analysis, or IT consulting. Possess strong experience in gathering, documenting, validating, and managing business and system requirements. Have hands-on experience preparing business and technical documentation, including user stories, use cases, BPMN/UML diagrams, wireframes, and functional specifications. Have a solid understanding of SDLC, Agile, and Waterfall methodologies. Are familiar with APIs, system integrations, and data flows in enterprise environments. Have knowledge of enterprise architecture or IT service management frameworks such as TOGAF, ITIL, or Zachman. Are proficient in SQL and have experience with at least one programming language (e.g., Java, C#, or Python). Possess excellent analytical, documentation, presentation, and communication skills. Have strong written and spoken English for working in an international environment. Would be an advantage: Experience with Power BI, Tableau, or other reporting and analytics tools. Knowledge of Lean Six Sigma methodologies and business process optimization. Professional certifications such as TOGAF, ITIL 4, Lean Six Sigma, BPMN, CCNA, or HCIA. Previous experience in consulting, banking, telecommunications, or other large enterprise environments. Continuous Learning Grow professionally with internal and external training programs, certifications, and opportunities to develop both soft and hard skills. Bravo Recognition Program Be recognized for your outstanding contributions with the Bravo program, rewarding exceptional dedication and commitment to the firm. Health & Life Insurance Get access to top-tier medical services and life insurance, ensuring stability and security. Annual Bonuses Earn performance-based bonuses that reward your individual achievements and contributions to the company’s success. Exclusive Discounts Take advantage of special discounts to stay active, comfortable, and enjoy great deals on various services. Extended Vacation Take advantage of 30 days off annually, including 5 additional sick leave days, ensuring you have time to rest and recharge.