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Location: Germany Molecule and BIO.xyz are building the foundation of Decentralized Science (DeSci) — where biotech meets web3 to make scientific research community-owned, transparent, and faster to market. Molecule provides the infrastructure to turn intellectual property (IP) into programmable, on-chain assets through our IP-NFT framework and evolving protocol stack. This enables researchers, patients, and communities to fund and govern biotech projects in new, open ways. BIO.xyz http://Bio.xyz is the coordination and economic layer of DeSci, powering BioDAOs through funding, governance, and ecosystem alignment. Together, we are creating a new model for scientific discovery — one where breakthroughs are owned and advanced by the communities that believe in them. Location: Germany (lab site TBC - right candidate informs final location) Type: Senior IC role - no team to manage on day one; you hire your team in year two once the proof exists THE ROLE Capsules. Tablets. Sterile compounding. We're building precisely-dosed formulations of cognitive, performance, and longevity compounds - modafinil, bromantane, GLP-1 analogs, BPC-157, thymosin α-1, and a growing pipeline of small-molecule and peptide actives. You will set our formulation standards, run the bench work, and be the person who can defend every excipient choice, every dissolution curve, and every sterility result. From active properties to qualified drug product - oral, injectable, topical - with documentation that holds up. WHAT YOU'LL DO - Design oral solid-dose formulations (capsules and tablets) from active properties up - excipient selection, diluents, binders, disintegrants, flow agents, and lubricants matched to each compound's solubility, stability, and dosing profile - Design sterile injectable formulations for our peptide pipeline - lyophile design, bulking agents, cryoprotectants, vial fill/finish at small scale, reconstitution protocols, and container-closure compatibility. Hands-on with EU GMP Annex 1 (sterile manufacturing) and applicable AMG/AMWHV requirements - Own encapsulation, blending, and aseptic processing end to end: powder characterization, blend uniformity, content uniformity, capsule fill weight control, scale-up from bench to production batches, and sterility assurance for the injectable side - Solve hard actives. Bromantane and modafinil bring oral-side challenges - low aqueous solubility, poor flow, dose accuracy at small fill weights. Peptides like BPC-157, GLP-1 analogs, and GHK-Cu bring injectable-side challenges - stability across the lyophile/reconstitution cycle, copper-complex integrity, peptide aggregation. You develop the techniques that make all of them reproducible - Build and run the analytical backbone: dissolution testing, assay/potency, content and weight uniformity, sterility (Ph. Eur. 2.6.1), endotoxin (Ph. Eur. 2.6.14), and stability programs (ICH Q1A - accelerated and long-term) to establish shelf life - Write documentation that holds up: master formulation records, batch records, specifications, and SOPs. Define what "in spec" means and enforce it. Clean data trails or it didn't happen - Partner with sourcing and QC on raw-material specs, incoming API characterization (identity, purity by HPLC, particle size), and supplier qualification. Build a qualified supplier network. Continuously improve - reduce variability, improve stability, lower cost-per-dose without compromising quality WHO YOU ARE - Defends decisions with data. You'd rather run the test than guess. When asked why you chose X over Y, you have a data-grounded answer - High bar on accuracy and sterility. It's people's health. Dose accuracy, reproducibility, and sterility are non-negotiable - especially on injectables - Expert in the room alone. You work well as the sole expert on day one. No team around you for the first year, and that doesn't slow you down - Engineers around complexity. You see the regulatory complexity of the compound classes we work with clearly, and you engineer around it rather than pretending it isn't there REQUIRED - Approbation als Apotheker/in (German pharmacist license), or an EU-recognized pharmacy qualification with a clear path to German licensure. Alternatively: a degree in pharmaceutics, pharmaceutical sciences, or industrial pharmacy (MSc/PhD) with equivalent hands-on formulation depth - 5+ years of hands-on formulation experience in pharma, nutraceutical, compounding, or contract manufacturing - covering oral solid dose and at least one of: sterile injectables, topicals - Deep working knowledge of excipient functionality and compatibility, and of encapsulation/tableting unit operations - Practical command of dissolution, content uniformity, and stability study design and interpretation - Experience formulating poorly-soluble or low-dose actives - Working command of EU GMP (EudraLex Vol. 4), Annex 1 (sterile manufacturing), and the Apothekenbetriebsordnung (ApBetrO) or equivalent manufacturing-pharmacy framework - Rigor with documentation: batch records, specs, SOPs, and a clean data trail STRONGLY PREFERRED - Sterile injectable / lyophilization experience - peptide formulations specifically - Background in a German Herstellungsapotheke, hospital pharmacy compounding unit, or EU-licensed contract manufacturer - Experience formulating GLP-1 analogs (semaglutide, tirzepatide) or other peptide manufacturing under a quality-grade framework - Familiarity with cognitive/performance compounds, or with the broader peptide / longevity therapeutic landscape - Hands-on with HPLC, dissolution apparatus, particle sizing, Karl Fischer titration - Comfort owning scale-up from R&D batches to production - Working proficiency in German (regulatory and documentation context) and English (team working language) WHAT WE OFFER - A senior IC seat building the formulation function from scratch at a company at the intersection of biotech, blockchain, and AI - Pre-approved capex - you spec the equipment: lyophilizer, capsule filler, balance suite, HPLC, dissolution apparatus, Class II BSC - The team you need, once you've proven the foundation We are an equal opportunity employer. We are committed to equality and weaving a community that values diverse perspectives and experiences and are actively seeking a diverse pool of applicants. All employment decisions are made without regard to race, colour, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Location: Latvia Join our global Pharmacovigilance team as a Pharmacovigilance Specialist in Latvia. Pharmacovigilance Specialist is responsible for assuring compliance with local and regional Quality Management System and interact, exchange relevant safety and pharmacovigilance information. Position is remote, home-based in Latvia. All CV's must be submitted in English language for the assessment. Responsibilities: Act as a Local Safety Officer in Latvia Communicate with Health Authorities Ensure compliance with applicable local guidelines and regulation Collect, process, and communicate of safety information Maintain and establish of quality standards for local pharmacovigilance activities Ensure weekly monitoring of local literature review Participate in inspection and/or audits Ensure the survey and monitoring of national pharmacovigilance regulations Receive and handle medical information enquiries from patients and health care professionals Requirements Biologist, Pharmacist, Medical Doctor, or other life science degree 3-year experience in Pharmacovigilance Fluent English and Latvian Computer literacy (MS Office), experience with PV databases Strong organizational and time management skills Ability to work independently and in a team Benefits Professional growth and career opportunities International team and environment Personal accident and business trip insurance Additional health insurance Remote/home based Rewarding referral policy Workplace establishment allowance Team building, global meetings

Location: Annapolis, MD Position Objective: Under the direct supervision of a Maryland-licensed pharmacist and in coordination with other technicians, the Senior Pharmacy Technician demonstrates mastery of  medication distribution and support activities within the Pharmacy Department and throughout the hospital organization, customer service, and quality improvement.  He/she trains new staff and exemplifies excellence in the timely preparation, packaging, distribution and delivery of medications, as well as provides oversight of supportive operations and resources. The Senior Pharmacy Technician functions in accordance with standard written procedures, guidelines and state and federal regulations.  A minimum of one major project is undertaken each year that benefits an area of department interest or responsibility. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accurately and efficiently performs drug distribution, medication preparation/compounding, dose calculation, and quality assurance/improvement tasks in accordance with established Departmental procedures.  Incorporates practice modifications required by patient age group. Maintains extensive knowledge and understanding of the AAMC Department of Pharmacy processes, policies and procedures including, but not limited to, timely preparation of medications for pharmacist check, workflow SOPs, use of appropriate medical terms and abbreviations, patient confidentiality, and punctuality and attendance requirements. Delivers medications to appropriate locations manually, via pneumatic tube, or by refilling automated dispensing cabinets.  Monitors medication storage environments outside the pharmacy for appropriate conditions and regulatory compliance.  Assists with unit inspections when designated.  Participates in all facets of the emergency drug supply system and specialty tray maintenance. Complies with Federal, State and Department policies for controlled substance distribution and management.  Follows all procedures for utilizing Secure-Send function of the pneumatic tube system, completes self-audit reports with follow-up, and correctly maintains all controlled substance counts, receiving documentation, and paperwork. Answers phone calls and responds to med messages courteously, follows up appropriately, and maintains a professional demeanor at all times when interacting with patients, coworkers, or other members of the healthcare team. Complies with USP797 and 800 guidelines for cleanroom maintenance, education, testing, record-keeping, compounding of sterile products, and ordering of supplies.  Shows advanced ability to perform required mathematical calculations and conversions. Understands and effectively supports the inventory management and drug distribution technology employed by the Pharmacy.  Minimizes drug waste. Identifies cost-saving opportunities. Communicates medication needs or observed changes in utilization patterns to those in authority. Generates and accurately interprets reports from the primary hospital information system and other computer-based technology. Demonstrates thorough understanding of unit dose repackaging systems, complies with department guidelines for recordkeeping, maintenance of packaging equipment, and procedures for determining the appropriate method for repackaging hazardous drugs. Participates in the orientation and training of new pharmacy staff, acting as a coach and mentor, and serving as a role model. Provides clear and accurate instructions, demonstrates the required scope of activities, and reviews the new employee’s/or trainee’s work for accuracy, following all department guidelines. Acts as a resource and source of support for co-workers. Identifies and/or is involved with opportunities for improvement of  key Hospital/Departmental initiatives, contributing to completing at least one specific major project each year. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Obtains and maintains appropriate knowledge and understanding of the AAMC Department of Pharmacy processes, policies and procedures as outlined during initial training and ongoing competency assessments with emphasis on hazardous medication handling Follows guidelines to ensure proper compliance with regulatory guidelines designed to ensure safe and accurate preparation of sterile pharmaceutical compounds using closed system transfer devices and other automation for hazardous medication preparation (e.g. USP<797) Responsible for receiving orders, unpacking orders, verifying contents, restocking bins, automated dispensing cabinets (ADC) and returning pharmacy stock as needed Maintains clean and safe operations of biological safety cabinets, laminar flow hood, clean rooms, refrigerators and automated dispensing cabinets Maintains logs, records (invoices) and other required documentation accurately; files documentation in appropriate locations Performs evaluation of upcoming treatments and orders medications and supplies to maintain predominantly a “just-in-time” inventory. Ensures proper managementof inventory and implementing practices to prevent stock outs and excess inventory. Utilizes Epic’s Dispense prep functionality when compounding all IV admixtures and document waste as required Perform monthly inventory and report to pharmacy leadership and finance personnel Participate in monthly review of expired/outdated medications; responsible for periodic verification of narcotic inventory when filling or restocking ADC; assist in resolution of ADC issues as appropriate Assists pharmacists with projects and perform other duties as assigned by OPIV pharmacy supervisor or senior pharmacy manager The minimum level of education and experience for this position includes: High School Diploma or equivalent. Pharmacy experience in hospital or retail setting preferred. Comprehensive demonstrated high performance in parameters of Pharmacy Technician job description. Current registration as a Pharmacy Technician  or Pharmacy Intern from the Maryland Board of Pharmacy; in good standing. PTCB Certified or ExCPT (National Pharmacy Technician Board Certification). Required Minimum Education. The minimum level of education for this position includes: High School Diploma or equivalent. Required Minimum Experience : Two years’ experience as a pharmacy technician preparing IV admixtures and chemotherapy experience preferred Current Technician or Pharmacy Student Registration from the Maryland Board of Pharmacy, in good standing. National Pharmacy Technician Board Certification (PTCB). Previous experience/competency in Hospital or Infusion. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Medium Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Pay Range $22 — $27.11 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: Paris, France Workplace: hybrid Location: Any MSF office* Contract: Fixed-term at 100% Duration: 12 months Starting date: 01st of January 2027 Deadline to apply: 22nd of November 2026 Compensation and Benefits: MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract *By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that. At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics. MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour. We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process. MSF International Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 26 sections, 28 associations and 16 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested. I. CONTEXT The MSF Executive Supply Chain Committee (ESCC), in collaboration with the International Supply Chain Office, is leading the Supply Transformation Topics Program, with the goal of establishing a supply chain by 2031 that aligns with MSF's evolving challenges. This program focuses on five key supply chain pillars, including in particular, medical sourcing and mutualization at both country program and headquarters levels. Within this roadmap, importation and customs best practices are critical enablers for both pillars. Efficient, compliant, and predictable importation processes directly affect medical availability, operational continuity, costs, and access. To address increasing complexity, MSF has developed intersectional and cross-departmental approaches, notably the Country Support on Importation platform (CSI) and initiatives such as MICO (MSF Intersectional Customs Office in South Sudan). These approaches recognize importation and customs as access-related challenges, requiring coordinated supply, legal, regulatory, operational, and humanitarian representation responses. As part of the International Office Supply team, the Intersectional Importations & Customs specialist will: Report hierarchically and functionally to the Intersectional Importations & Customs Advisor. Work closely with the Regulatory Affairs Logistics Advisor, the Regulatory Affairs Pharmacists, OC pharma teams, OC supply chain teams, International Legal Department experts, regional and country-based access and humanitarian affairs teams, regional hubs / supply centres and other stakeholders within the MSF movement involved in Importation & Customs activities at international, regional and national levels. Work closely with OC coordination teams, importation and customs managers/supervisors/officers at country program level. Be part of the CSI that provides multi-disciplinary / cross departmental intersectional support to Supply chain teams on importation requirements and constraints to ensure there is efficient & effective access to quality supplies to support MSF operations. Considering that Importation challenges are more than a technical supply issue, they are also an access issue that require multi layered approach of technical, legal, advocacy & political dimensions. II. PURPOSE OF THE JOB The objective of the position is to provide MSF entities with strategic, technical, and hands-on support on importation and customs matters. This role contributes to improving the predictability, compliance, cost-efficiency, and operational continuity of MSF importation and customs processes. III. ACCOUNTABILITIES This role contributes to I&C strategy development as part of the Country Support on Importation (CSI) international platform whose objective is to provide multi-disciplinary / cross departmental intersectional visibility and support on importation requirements and constraints. 1. Contribute to the development and implementation of MSF's intersectional I&C strategy within the Country Support on Importation platform, whose objective is to provide multidisciplinary, cross-departmental, and intersectional visibility and support on importation requirements and constraints. a. Contribute to the analysis of I&C as access-related constraints affecting MSF operations, integrating supply, legal, regulatory, operational, access, and representation dimensions. b. Support the definition of strategic priorities and context-adapted solutions for a portfolio of MSF country programs, in line with national regulations, international requirements and MSF standards. c. Contribute to the development, review, and adaptation of importation and customs policies, procedures, guidance, and practical tools across MSF. 2. Analyse existing I&C processes, identify gaps, bottlenecks and risks, and propose pragmatic, compliant and context-adapted improvement actions. a. Support clarification of roles and responsibilities among stakeholders involved in I&C processes either at country level or with supply centers, including external providers. b. Work with audit, risk management, and relevant technical team to support risk identification and mitigation related to customs clearance, regulatory compliance, documentation, exemptions, duties, taxes, demurrage, storage costs and other importation-related constraints. c. Develop, review and promote practical tools, SOPs, templates, guidance notes, monitoring systems, dashboards and key performance indicators. Promote their standardization when relevant. 3. Provide structured remote support and targeted in-country support to MSF country programs, including regular field visits (minimum of 3–4 country program visits per year) and follow up on recommendations, action plans, and agreed priorities. a. Conduct assessments and operational reviews of I&C processes at country program level and support country-level coordination teams to approach importation and customs constraints intersectionally and through a joint strategy. b. Provide hands-on operational support in complex, high-risk, or emergency situations affecting importation and customs processes. c. Support country teams in preparing engagement with national authorities and, when required, in coordination with MSF representatives, contribute to technical discussions or negotiations with customs and importation authorities at country level. 4. Ensuring alignment throughout the supply chain and coherence between concerned technical referents across Operational Centres. a. Supporting the coordination of support, planning, priorities, and follow-up of recommendations with Operational Centre-based supply teams, cells, and back-office referents. b. Shared analysis and decision-making on importation and customs constraints affecting MSF operations. c. Working with legal, regulatory, access, humanitarian affairs, and operational teams to ensure that importation and customs issues are addressed through a coordinated approach. 5. Capitalize, document, and disseminate lessons learned, best practices, operational guidance and practical tools related to I&C constraints. a. Develop and deliver formal trainings, briefings, on the job training and onboarding support for country-level teams. b. Animate and contribute to Communities of Practice and knowledge sharing platforms related to importation, customs, transport constraints and access challenges. c. Contribute to the maintenance of shared repositories, reference materials and informations systems, including tools such as the CSP GeoApp where relevant. IV. AUTONOMY, COMPLEXITY This implies combining remote support and regular visits to MSF country programs. Strong analytical and problem-solving skills. Proven ability to work autonomously and in cross-functional teams. Ability to manage competing priorities and provide structured follow-up. Ability to contribute to collective decision-making without replacing country-level or Operational Centre decision-making responsibilities. Ability to operate in complex, cross-cultural, and intersectional environments. Ability to engage with a wide range of stakeholders, including operational, legal, regulatory, supply, access, and external actors. SAFEGUARDING REQUIREMENTS FOR THE ROLE The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it (without investigating it) to protect others. Education Bachelor's degree in business and/or supply chain with ideally a specialization in customs administration, customs legislation, supply chain, international trade, transport, or equivalent professional experience or a combination of relevant education and professional experience. Experience Minimum of 4 years' experience in importation, customs compliance, international freight, transport, or a related field. Minimum 2 years' MSF operational experience, preferably in supply, transport, customs, importation, or logistics roles. Experience in coaching, mentoring, and providing support to MSF country programs is a strong asset. Experience in complex, unstable, or highly regulated operational contexts is an asset. Experience working with audit, risk management, or compliance-related processes is an asset. Knowledge Strong understanding of importation processes, customs procedures, documentation requirements, transport constraints, and regulatory requirements. Strong understanding of the interaction between customs, transport, supply chain, legal, regulatory, operational, and access constraints. Strong analytical and problem-solving skills. Strong communication, facilitation, negotiation, and influencing skills. Proficiency in standard office tools including Word, Excel and data Power point. Comfortable with basic data management, reporting tools, dashboards, and KPI monitoring. Ability to document processes, map importation flows, and structure operational information clearly. Comfortable working remotely with geographically dispersed teams. Languages Professional working fluency in English is mandatory while French is a strong asset. Additional languages relevant to MSF operational contexts will be added value. Only shortlisted candidates will be contacted. By submitting an application, the job applicant confirms their understanding and acceptance of these recruitment procedures.

Location: Brussels, Belgium Workplace: hybrid Location: Any MSF office* Contract: Permanent contract at 100% Starting date: 01.12.2026 Deadline to apply: The position will close once a suitable candidate has been selected Compensation and Benefits: MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract *By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that. At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics. MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour. We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process. I. MSF International Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 24 sections, 28 associations and 19 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested. II. POSITION BACKGROUND Coordination and Source of Product Information (SPINCO) was created to maintain consistency in the choice of medical and non-medical articles between MSF sections in order to improve MSF interventions, while considering field realities. SPINCO is the driver for effective collaboration across the movement to deliver a central source of trusted product information that enables continuous process improvements. SPINCO contributes to MSF’s social mission by enabling improvements in field operations through the provision of product information to all layers of the organization. This enables product quality and visibility for better quality of care, enables assortment management, improvement in supply chain performance and increases overall interoperability whilst reducing duplication of effort. SPINCO’s core role is coordinating the expression of the demand of articles (medical and non-medical) and ensuring it is properly translated for supply whose role is to fulfil that demand. In 2018, UniQuality was implemented as the unique central quality assurance database of MSF, containing the quality assured drugs, medical devices and specialised food validated for use in MSF projects. It is used by the MSF International Pharmacist Network, International Specialised Foods Network, and International Medical Devices/In-vitro Diagnostics Network, and Supply Centres to allow access to the most up-to-date validated product-manufacturer information. In 2022, the UniMed project was launched to connect UniQuality to the supply centres’ ERP systems and automate the dissemination of the information regarding medicines and specialized food, to ensure the accuracy and consistency of quality review information. This position will support the completion of UniQuality for Medical Devices and IVDs in preparation of the linkage of both systems for this category of products as well. In 2024 the Medical Device Repository, a SharePoint library for regulatory, quality and technical documents, went live to facilitate importation procedures with a direct access for field teams, and to keep product validation documentation after assessment by IO and ESC QA referents. In 2025, the NexSpin project was launched to replace the existing solutions including UniQuality and the MD repository by a new Product Information Management System aiming at improving operational efficiency, user experience and user interface. This requires cleaning of the existing solutions, providing input to the NexSpin team as key users and being involved in the implementation phase scheduled in 2027. Medical Device UniQuality & Unidata Product Information Specialist open-end position (100%). III. PLACE IN THE ORGANISATION The person reports to the SPINCO Product Information Specialists Coordinator with a functional reporting line to the Deputy Quality Assurance coordinator for Medical Devices. The person will closely coordinate with the Data-Owners in the International QA MD Coordination team and the European Supply Centres. IV. OBJECTIVES OF THE POSITION This position is focused on Medical Devices (MD). The objective of the position is to ensure that information related to Entities and Quality Review in UniQuality and the MD Repository is complete, accurate and available for the relevant MSF stakeholders. By guaranteeing the compliance with Quality Assurance processes, the Uniquality Data Steward’s role is to safeguard the quality of information in UniQuality and the MD repository, as well as the consistency between both tools. They will act as primary point of contact for all stakeholders in case of questions about rules or non-conformity of information contained in UniQuality. They will develop a plan to gradually introduce a data quality and reporting plan to ensure that trust is maintained. The Unidata Product Information Specialist role contributes to MSF social mission by ensuring the availability of trusted, standardized, and high-quality product information. This role supports field operations, supply chain performance, and interoperability through centralized data stewardship, product portfolio management, and collaboration with diverse stakeholders. V. MAIN RESPONSIBILITIES A. UniQuality Data Steward 1. Management of Entities in UniQuality: Currently close to 1300 MD international entities in UQ Create, validate and update MD entities according to the relevant SOP, more specifically: Create new entities upon request of ESCs QA referents and Spinco data stewards (creation of a new article code), by verifying the availability of documents in the MD Repository for manufacturers not existing in UQ Support the update/cleaning of the ESC database of entities. Approve the entities for MD International purchase by checking for completeness of data in relevant public database, e.g. Eudamed, FDA registration, Conformity Assessment Bodies database for ISO certificates Update the entities (name / address) according to new supplier information received from ESC and by regularly checking public database 2. Management of ISO certificates Close to 1000 ISO certificates in the MD repository Search for online information: manufacturer’s website, Conformity Assessment Bodies and Accreditation Bodies database Ensure that information related to ISO certificates in UQ and in the MD Repository are updated and consistent, especially for entities associated to quality reviews. Request updated documentation to the ESC referents or regulatory assistants. Update the list of the certification bodies in UQ and the related information: NB number, accreditation, link to online directories for certificates verification 3. MD Repository Currently around 9000 documents in total, will grow as quality reviews are completed Ensure that the rules set for the uploading and tagging of regulatory and quality documentation in the MD repository are followed by all stakeholders, i.e., IO MD QA Coordination, supply centers QA referents and regulatory assistants, RA Pharma, and field users. Check regularly recently uploaded documents: naming of file is correct, tagging is completed, certificates information in UQ (ISO and EU/CE certificate) is updated, duplicates are removed Assist the end-users with practical use of the MD Repository and report issues to the helpdesk if needed. 4. Eudamed Follow up the use of the different modules in Eudamed: changes of activities, new documentation and information available. Inform the QA referents of changes. Train the different groups (ESC QA referents, intersection pharmacists) in the practical use of Eudamed. Liaise with the Spinco development team for the possibilities to link with Eudamed in Uniquality 5. General UniQuality / MD Repository Propose improvements and updates of SOP for UniQuality and the MD Repository as necessary, in collaboration with the product owners and in agreement with the main stakeholders Propose an action plan to review and improve the quality of information aligned with the needs and work capacity of the stakeholders. Implement an annual report/control on data quality of UniQuality and the MD repository by defining the quality criteria and setting the KPI in collaboration with the MD QA coordination Train new UniQuality / MD Repository users by developing e-learning tools, and organizing training sessions in collaboration with the UQ product owner B. Unidata Product Information specialist 1. Product Information Management Monitor, evaluate, and process requests for new, modified, or removed products in alignment with MSF guidelines, protocols and standards. Consolidate and validate information on product description, quality, pricing, field testing, and maintenance requirements for approval by the Medical Directors' platform. Ensure product availability and suitability for field use by collaborating with QA teams, buyers, and regional hubs. Owns the data product lifecycle and technical specifications Ensures the product meets user needs and use cases Prioritises improvements and manages changes over time 2. Harmonization and Interoperability Collaborate with intersectional platforms, supply centres and field operations to standardize products across MSF operations. Facilitate resource sharing and intersectional field operations by ensuring product harmonization. Promote responsible use of product data to balance efficiency, cost, and humanitarian mission. 3. Data Stewardship Ensure and maintain the high quality of product information in terms of accuracy, validity, consistency, completeness, uniqueness and accessibility of product information in the UniData tool, MSF central article database. Ensure UniData serves as the single source of truth for downstream systems (e.g., ERP, UniQuality, order tools). Govern the central database and ensure compliance with regulatory standards (e.g., EU norms, ISO standards, IATA transport regulations). Promote consistency and usability by maintaining aligned definitions (Knowledge database, KPIs) and making data fit for decision-making. Support continuous improvement by identifying data issues, proposing enhancements, and acting as a bridge between technical team and IT 4. Data ownership: accessibility and visibility Responsible and accountable for the accessibility and visibility of product information Publish product information on accessible platforms (web, intranet, offline tools) for global MSF staff. Act as the focal point for central database governance and user support. 5. Process Design and Improvement Responsible and accountable for data governance: how product information is defined, created and used Design, implement, and enhance processes related to data requirements, product codification, and multilingual labelling. Pushing data governance by setting the direction and objectives Actively promoting improved data governance practices (RACI). Ensure product information data supports reliable operational & strategic decision-making Publish annual summaries of medical product changes and updates to MSF catalogues. Publish monthly reports on medial product changes for the ESC referents and medical referents of the OC/OD’s Develop policies, guidelines, and training materials for approximately 1,700 database users. 6. Collaboration and Stakeholder Engagement Work closely with MSF field staff, headquarters, Quality Assurance teams, tactical buyers and intersectional platforms to ensure product standardization and quality of product information. Participate in international projects with NGOs and UN sectors, such as emergency health kits and medical device nomenclature initiatives. VI. SAFEGUARDING RESPONSIBILITIES OF THE ROLE The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct.  They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it to protect others. Master’s degree in scientific, engineering, pharmacy or paramedical sciences Detail-oriented, meticulous and organized for data entry/modification in database is essential Computer & analytical skills, including MS Excel are essential Knowlegde of Medical Devices regulatory environment (MDR/IVDR) and ISO standards is a plus Proficiency in English (both speaking and writing) and knowledge of French MSF field or Supply experience in a medical position is an asset Fast learner, able to adapt quickly to a changing environment Customer oriented, resilient, with good people and communication skills Self-motivated, with an interest in problem solving Excellent time management skills, with the ability to prioritise and multi-task depending on the needs. Technical writing capacities. Only shortlisted candidates will be contacted. At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics. MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. MSF expects all staff to share this commitment and promote an environment where abuse and misconduct is not tolerated. We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process. Note: All offers of employment will be subject to reference checks and to appropriate screening checks. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.

Location: Niger Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. LEAP Program Description Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries. The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country. About the Position The National Malaria Control Program (NMCP) is responsible for the national coordination of malaria prevention, case management, and malaria supply chain activities in Niger. In recent years, the national supply chain management system has undergone significant evolution, characterized by: The progressive strengthening of quantification and supply planning mechanisms; The increasing use of logistics data from DHIS2; The progressive strengthening of the Quantification Analytics Tool (QAT) as the national reference tool for supply forecasting and planning; The gradual transition to a national electronic Logistics Management Information System (eLMIS) based on Open mSupply; The progressive development of a district-led last-mile distribution model; The growing need for advanced analysis of logistics data to improve the continuous availability of commodities. In this context, the NMCP seeks to sustainably strengthen its institutional capacities in the areas of: Logistics data analysis; Data validation and triangulation; Supply forecasting and planning; Supply chain performance management; Stockout risk anticipation; Use of digital logistics management tools; Monitoring of warehousing and distribution performance; Pharmaceutical waste management. To support this transition, the NMCP wishes to benefit from technical support through the recruitment of a Technical Expert in Logistics Intelligence, forecasting, and Supply Chain Performance. The goal is to sustainably strengthen national capacities, not to create functional dependency on external expertise. The Advisor will support the NMCP in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives. Responsibilities General Objective Support the NMCP in strengthening its institutional capacities in logistics intelligence, quantification, data analysis, and supply chain performance management to sustainably improve the availability of malaria commodities. Specific Objectives: The Advisor  shall contribute to: Strengthening the strategic use of logistics data for decision-making. Supporting the institutionalization of QAT as the national reference tool for supply forecasting and planning. Developing mechanisms for validation, triangulation, and quality control of logistics data. Strengthening the NMCP's capacity to develop early warning systems and stockout anticipation mechanisms. Supporting the monitoring of warehousing and distribution performance carried out by National Office of Pharmaceutical Products and Chemicals (ONPPC). Developing supply chain performance dashboards and indicators. Supporting the NMCP in monitoring pharmaceutical waste management. Sustainably strengthening the technical capacities of national teams through skills transfer and process formalization. Nature and Principles of Position The position is structured around: Strengthening institutional capacities; Transferring skills; Developing sustainable tools and mechanisms; Providing analytical and strategic support. The position does not constitute a permanent organic function within the NMCP and is not intended to replace the statutory or hierarchical responsibilities of national staff. The Advisor shall: Not hold any hierarchical authority over NMCP staff; Not replace NMCP human resources; Not exercise the program's sovereign (regalian) functions; Act within a framework of technical support, accompaniment, systems structuring, and skills transfer. The Advisor will work closely with: The NMCP's Supply and Stock Management (GAS) team; The NMCP pharmacist; The NMCP monitoring and evaluation teams; The Directorate of Pharmacy, Medicine, and Traditional Medicine (DPH/MT); ONPPC; Technical and financial partners. Main Responsibilities: Logistics Data Governance and Analytical Intelligence Support the NMCP in analyzing and leveraging logistics data from DHIS2 and eLMIS/Open mSupply as it is progressively deployed, as well as planning tools; Develop cross-validation mechanisms for logistics data; Support the identification and correction of data inconsistencies; Develop Analytical Dashboards and Visualization Tools Strengthen the NMCP's capacity to analyze consumption trends and stockout risks; Develop early warning mechanisms; Support the analysis of district emergency orders; Develop logistics performance indicators. The Advisor shall build on work already carried out regarding: DHIS2 data completeness (and eLMIS data as it is progressively deployed); The identification and correction of inconsistencies; Monthly stockout monitoring; Analysis of district performance in their capacity for regular monthly resupply of health facilities. Quantification and Institutionalization of QAT Support the NMCP in the advanced use of QAT (particularly as new features are rolled out); Contribute to establishing QAT as the national reference tool for supply forecasts and plans; Progressively reduce reliance on parallel Excel files; Develop and formalize Standard Operating Procedures (SOPs) related to QAT use; Support quantification exercises; Strengthen the integration of logistics data into forecasting exercises; Contribute to harmonizing tools used by partners. Contribute to aligning the NMCP with the national vision of an integrated supply forecasting and planning system. Warehousing and Distribution Performance In collaboration with ONPPC and relevant structures, the Advisor shall: Develop performance indicators for the warehousing and distribution of malaria control commodities to ensure their continued compliance; Support the development of dashboards to monitor these performance indicators; Analyze distribution timelines and service levels; Monitor availability and logistics quality indicators; Identify operational bottlenecks; Propose corrective measures; Support the monitoring of good inventory management and storage practices. Logistics Risk Management Develop a supply chain risk register; Identify critical supply-related risks; Support the development of mitigation plans; Develop alert thresholds and escalation mechanisms; Strengthen the NMCP's capacity to anticipate stockouts; Contribute to the development of forward-looking analyses and contingency scenarios. Pharmaceutical Waste Management Support the NMCP in monitoring pharmaceutical waste management; Develop tools for tracking expired or damaged products; Contribute to monitoring activities related to incinerators funded by the Global Fund; Support the documentation and traceability of product destruction activities Develop SOPs and tracking tools related to Unusable Pharmaceutical Products (PPI). Capacity Building and Skills Transfer Provide technical coaching to NMCP teams (GAS and M&E for logistics data); Develop SOPs, guides, and standardized tools; Support the formalization of processes; Organize skills transfer sessions; Contribute to the progressive empowerment of national teams; Document achievements and institutionalized mechanisms. Expected Deliverables Logistics data governance SOPs; QAT usage SOPs; A RACI matrix for the malaria control commodity supply chain; Supply chain performance dashboards; Early warning mechanisms; Data validation and triangulation tools; A supply chain risk register; Pharmaceutical waste management monitoring tools; Plans for evaluating and strengthening GAS competencies within the NMCP; Monthly (bullet) and quarterly (narrative) activity reports. Expected Results Through this support, the NMCP aims to achieve: A sustainable improvement in the quality of logistics data; Improved capacity to anticipate stockouts; The institutionalization of QAT as the sole source for logistics data management; The development of a data-driven management culture; Strengthened monitoring of supply chain performance; Improved visibility of logistics risks; The progressive strengthening of national technical autonomy; A successful transition to a national eLMIS system based on Open mSupply. Supervisory Arrangements The Advisor shall be: Administratively recruited and evaluated by the implementing partner; Technically supervised by the NMCP Coordinator; Functionally integrated into the Supply and Stock Management (GAS) team. Technical priorities and work plans will be jointly validated by the NMCP and the implementing partner. REPORTING : The Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week. Qualifications Advanced university degree in pharmacy, with experience in public health, supply chain management, health logistics, or a related field; A complementary Master's-level degree in supply chain management, health logistics, public health, health systems, or a related field is strongly desired; Specialized training in public health Supply Chain Management is a significant asset; Minimum of 10 years of experience in public health supply chain management; Proven experience in supply quantification and planning; Demonstrated experience using QAT or similar forecasting and supply planning tools; Experience in analyzing and leveraging logistics data; Experience using DHIS2, eLMIS, or other logistics information systems; Proven experience developing analytical tools, dashboards, and performance monitoring mechanisms; Experience collaborating with U.S. Government–funded partners and projects strongly desired; Experience on U.S. Government–funded projects is a major asset; Experience in pharmaceutical waste management desired. Excellent command of logistics management systems; Strong analytical capacity; Good command of data analysis and visualization tools; Excellent understanding of quantification mechanisms; Good understanding of early warning systems; Ability to develop SOPs, standardized tools, and institutional mechanisms; Ability to work within a matrix reporting environment; Strong capacity for institutional collaboration; High sense of ethics and confidentiality; Ability to work in a support role rather than a substitutive one; Ability to transfer skills and support national teams. Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Shanghai, China The Company Founded in 2018, our client is a Dutch company focused on innovation and development of precision injection systems for small volume injections, built around a single principle: minimizing residual volume and injection risks. Their concept minimizes silicone oil contamination and reduces drug waste to delivering accurate, repeatable dosing where it matters most. At our client, quality and efficiency are key. Their core business is the development of syringes and supporting tools to help (compounding) pharmacies obtain optimal efficiency when prefilling small dose injections. By combining feedback from doctors, pharmacists, and patients, we create products tailored to their clients’ needs. The Role The Supply Chain & Quality Engineer/Specialist is responsible for ensuring the efficiency, reliability, and compliance of supply chain operations while maintaining high quality standards across our manufacturer(s), materials, and processes. This role combines technical engineering expertise with management, quality assurance, and continuous improvement activities to support operational excellence and regulatory compliance. Responsibilities Analyse and support our manufacturer in optimizing their supply chain processes related to production, logistics, and inventory. Identify bottlenecks and implement data‑driven improvements to reduce lead times, increase reliability, and lower total cost of ownership. Support new product introductions by coordinating supply readiness, capacity validation, and material availability. Support compliance with ISO9001, ISO13485, GMP, or other relevant standards. Work with R&D, production, and logistics to ensure product and process compliance. Review technical documentation, certificates of conformity, and quality records. Cross functional collaboration with HQ Netherlands, Manufacturer(s) and regional offices. Requirements Bachelor’s or Master’s degree (Industrial, Mechanical, Supply Chain, Quality, or equivalent). Minimum of 3 years of experience in supply chain, engineering, quality engineering, or manufacturing operations. Experience working with supplier management, audits, and quality systems. Hands‑on attitude with ability to operate across engineering and supplier environments. Detail‑oriented, proactive, and able to work independently and cross‑functionally.

Location: Indonesia (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for experienced Retail professionals to support a cutting-edge AI benchmarking project focused on Indonesian retail and consumer-facing environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, customer service, sales, pharmacy, loss prevention, and retail management challenges across supermarkets, pharmacies, department stores, luxury retail, shopping malls, and multi-branch operations. Your expertise will help ensure AI systems understand and respond accurately within a highly active commercial sector. WHAT YOU’LL DELIVER - Design realistic Retail Trade scenarios in Indonesian or English grounded in Indonesian operational contexts (e.g., store operations, customer service escalations, inventory management, pharmacy workflows, retail compliance, fraud prevention, sales supervision, branch coordination) - Adapt structured evaluation rubrics for operational problem-solving, customer interactions, retail decision-making, and compliance-related tasks - Review AI and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realism - Contribute to “gold standard” solutions reflecting best practices across Indonesian retail, pharmacy, and commercial operations QUALIFICATIONS - Native-level Indonesian with strong professional English proficiency - 5+ years of professional experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or Retail Investigations - Background in one or more relevant roles: Retail Sales Supervision, Store or Operations Management, Pharmacist or Pharmacy Operations, Retail Security, Loss Prevention, Fraud Investigation, Customer Experience, or Multi-Branch Retail Operations - Strong understanding of customer service workflows, retail operations, compliance procedures, inventory management, and Indonesian retail environments WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. What to Consider Before Applying - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain. Step 2: Register in Tipalti to ensure a smooth payment process Step 3: Finalize onboarding and join the Production team       AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Remote - USA At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most. The Clinical Pharmacy team is an innovative team that utilizes a member-centric approach to provide comprehensive medication management services. The Pharmacy Programs Specialist will work to support Medicare quality metrics, medication management initiatives, and maintain Centers for Medicare and Medicaid Services compliance standards. In this role, you would perform validation of claim adjudication ensuring appropriate access to care and support telephonic outreach for plan members, providers and other healthcare professionals. In addition, document activity and maintain electronic medical records while providing the highest quality healthcare and service to plan members and other internal and external partners. As a Pharmacy Programs Specialist you will: Create, manage, and respond to cases and/or escalate to Clinical Pharmacists on the Team. Contribute to improving Part D Star measures by resolving root causes of medication management problems and taking appropriate action to provide recommendations based on profile review or patient interview. Represent for the Pharmacy team and participate in cross-functional team meetings Collect and present data and trends from Pharmacy Benefits Manager (PBM) delegated functions to cross-functional operational workgroups to propose process improvements Deliver on cross-functional team initiatives and ad-hoc projects that impact Clover business goals Provide guidance to internal and external teams in regards to pharmacy clinical and regulatory workflows, policies and processes Serve as a liaison between PBM Account Management Team and Clover Health and escalate any questions that need PBM involvement for resolution. Organize pharmacy team meetings with internal and external partners. Think critically and problem solve to prioritize and work more efficiently Improve team’s capacity and knowledge Distribute work to peers and strategize completion of quality assurance projects that require short turn around times Provide recommendations on and deliver Part D content knowledge updates on internal knowledge base directory annually and ad-hoc Lead educational training for cross functional teams on Part D knowledge and vendor platforms Participate in call center quality assurance reviews Perform strategic work to increase MTMP Star measure Navigate and use tools and platforms required for task/queue-based work Show curiosity as to how work impacts the business and how that work is generated Complete a larger volume of assigned tasks with increasing focus on program/project-based opportunities and work and serve as a resource to others Communicate with the pharmacy leadership team in a timely manner when issues arise. File, review, and validate reports to ensure compliance with Medicare guidelines. Gather data and generate reports to improve clinical pharmacy quality metrics. Participate in training and orientation of new team members, as needed. Execute other job duties as assigned. Success in this role looks like: Within 90 days: You have seamlessly integrated into the Pharmacy team and completed all the necessary training modules, familiarize yourself with the organization's platforms, and established a strong knowledge of Clover Health Part D benefit. You are capable of validating claim adjudication to ensure appropriate access to care and provide telephone support to plan members, prescribers, and pharmacies. Within 6 months: You will be fully engaged in oversight of accurate Part D benefits that are in compliance with CMS requirements. You have demonstrated the ability to collaborate effectively with interdisciplinary teams, providing member experience support and contributing to resolving member medication related escalations. Long-term: You will be measured based on pharmacy operational metrics, the integration of innovative technologies to enhance pharmacy services and improve patient outcomes, the enhancement of operational efficiency, and contributions to achieving the organization’s strategic objectives and key results. You should get in touch if: You have a National Certification (CPhT) Pharmacy Technician License (preferred). You have at least three (3) years of experience working in pharmacy, managed care organization, medical office or in a hospital setting. You are fluent in English and Spanish, both orally and in writing. You have an understanding of managed care. You have PC skills in Windows-based applications. You have excellent written and oral communication skills. You are able to work Eastern Time (ET) hours; candidates in this time zone, preferred. Benefits Overview : Financial Well-Being : Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being : We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being : We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development : Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-REMOTE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $53,800 — $70,000 USD

Location: Korea (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for experienced Retail professionals to support a cutting-edge AI benchmarking project focused on Korean retail and consumer-facing environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, customer service, sales, pharmacy, loss prevention, and retail management challenges across supermarkets, pharmacies, department stores, luxury retail, shopping malls, and multi-branch operations. Your expertise will help ensure AI systems understand and respond accurately within a highly active commercial sector. WHAT YOU’LL DELIVER - Design realistic Retail Trade scenarios in Korean or English grounded in Korean operational contexts (e.g., store operations, customer service escalations, inventory management, pharmacy workflows, retail compliance, fraud prevention, sales supervision, branch coordination) - Adapt structured evaluation rubrics for operational problem-solving, customer interactions, retail decision-making, and compliance-related tasks - Review AI and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realism - Contribute to “gold standard” solutions reflecting best practices across Korean retail, pharmacy, and commercial operations QUALIFICATIONS - Native-level Korean with strong professional English proficiency - 5+ years of professional experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or Retail Investigations - Background in one or more relevant roles: Retail Sales Supervision, Store or Operations Management, Pharmacist or Pharmacy Operations, Retail Security, Loss Prevention, Fraud Investigation, Customer Experience, or Multi-Branch Retail Operations - Strong understanding of customer service workflows, retail operations, compliance procedures, inventory management, and Korean retail environments WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. What to Consider Before Applying - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain. Step 2: Register in Tipalti to ensure a smooth payment process Step 3: Finalize onboarding and join the Production team       AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Croatia; Bulgaria; Poland; Czechia; Slovakia; Greece Join our global Pharmacovigilance team as a Sr. Pharmacovigilance Specialist. Senior Pharmacovigilance Specialist is responsible for supporting global and local PV systems and ensuring compliance with all PV activities with international or local regulations. May overtake additional regional or local PV responsible person roles for simple PV systems. The position is remote, home-based in any EU country. All CVs must be submitted in the English language for consideration. Responsibilities: Act as the Project Manager or deputy Project Manager for the assigned projects Perform accurate forecasting and contribute to budget planning, ensuring efficient functioning of the QPPV Office Update SOPs and act as a subject matter expert for PV in assigned company processes Maintain KPI reports and perform core and standard PV activities for assigned contractual partners. Manage Full or local Pharmacovigilance systems and projects (or part of them) and/or central pharmacovigilance activities (e.g. end-to-end case processing, Aggregate Safety Reports, Risk Management Plans and risk minimization activities) in both pre- and post-authorization setting (as applicable) Act as a customer contact point (where applicable), ensuring consistent communication and escalation management across assigned projects Act as the appointed EU QPPV or deputy EU QPPV in accordance with a separate QPPV Job Description (if applicable) Ensure high-quality performance of PV services in assigned region/country and timely communication with Health Authorities Ensure inspection/audit readiness and finding remediation Requirements Biologist, Pharmacist, Medical Doctor, or other life science degree 4-year experience in global Pharmacovigilance activities Fluent English Computer literacy (MS Office), experience with PV databases (Veeva Vault Safety experience is an advantage) Strong organizational and time management skills Ability to work independently and in a team Strong organization, prioritization, and time management with reliable delivery of commitments Strong communication and relationship building skills across functional teams Benefits Professional growth and career opportunities International team and environment Personal accident and business trip insurance Additional health insurance Remote/home based Rewarding referral policy Workplace establishment allowance (fully remote) Team building, global meetings

Location: Mexico (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for experienced Retail professionals to support a cutting-edge AI benchmarking project focused on retail and consumer-facing environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, customer service, sales, pharmacy, loss prevention, and retail management challenges across supermarkets, pharmacies, department stores, luxury retail, shopping malls, and multi-branch operations. Your expertise will help ensure AI systems understand and respond accurately within a highly active commercial sector. WHAT YOU’LL DELIVER - Design realistic Retail Trade scenarios in Spanish or English grounded in operational contexts (e.g., store operations, customer service escalations, inventory management, pharmacy workflows, retail compliance, fraud prevention, sales supervision, branch coordination) - Adapt structured evaluation rubrics for operational problem-solving, customer interactions, retail decision-making, and compliance-related tasks - Review AI and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realism - Contribute to “gold standard” solutions reflecting best practices across Indian retail, pharmacy, and commercial operations QUALIFICATIONS - Native-level Spanish (Mexico) with strong professional English proficiency - 5+ years of professional experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or Retail Investigations - Background in one or more relevant roles: Retail Sales Supervision, Store or Operations Management, Pharmacist or Pharmacy Operations, Retail Security, Loss Prevention, Fraud Investigation, Customer Experience, or Multi-Branch Retail Operations - Strong understanding of customer service workflows, retail operations, compliance procedures, inventory management, and Indian retail environments WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. WHAT TO CONSIDER BEFORE APPLYING - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain. Step 2: Register in Tipalti to ensure a smooth payment process Step 3: Finalize onboarding and join the Production team       AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: India (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for experienced Retail professionals to support a cutting-edge AI benchmarking project focused on Indian retail and consumer-facing environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, customer service, sales, pharmacy, loss prevention, and retail management challenges across supermarkets, pharmacies, department stores, luxury retail, shopping malls, and multi-branch operations. Your expertise will help ensure AI systems understand and respond accurately within a highly active commercial sector. WHAT YOU’LL DELIVER - Design realistic Retail Trade scenarios in Urdu or English grounded in Indian operational contexts (e.g., store operations, customer service escalations, inventory management, pharmacy workflows, retail compliance, fraud prevention, sales supervision, branch coordination) - Adapt structured evaluation rubrics for operational problem-solving, customer interactions, retail decision-making, and compliance-related tasks - Review AI and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realism - Contribute to “gold standard” solutions reflecting best practices across Indian retail, pharmacy, and commercial operations QUALIFICATIONS - Native-level Urdu with strong professional English proficiency - 5+ years of professional experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or Retail Investigations - Background in one or more relevant roles: Retail Sales Supervision, Store or Operations Management, Pharmacist or Pharmacy Operations, Retail Security, Loss Prevention, Fraud Investigation, Customer Experience, or Multi-Branch Retail Operations - Strong understanding of customer service workflows, retail operations, compliance procedures, inventory management, and Indian retail environments WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. What to Consider Before Applying - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain. Step 2: Register in Tipalti to ensure a smooth payment process Step 3: Finalize onboarding and join the Production team       AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: India (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for experienced Retail professionals to support a cutting-edge AI benchmarking project focused on Indian retail and consumer-facing environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, customer service, sales, pharmacy, loss prevention, and retail management challenges across supermarkets, pharmacies, department stores, luxury retail, shopping malls, and multi-branch operations. Your expertise will help ensure AI systems understand and respond accurately within a highly active commercial sector. WHAT YOU’LL DELIVER - Design realistic Retail Trade scenarios in Telugu or English grounded in Indian operational contexts (e.g., store operations, customer service escalations, inventory management, pharmacy workflows, retail compliance, fraud prevention, sales supervision, branch coordination) - Adapt structured evaluation rubrics for operational problem-solving, customer interactions, retail decision-making, and compliance-related tasks - Review AI and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realism - Contribute to “gold standard” solutions reflecting best practices across Indian retail, pharmacy, and commercial operations QUALIFICATIONS - Native-level Telugu with strong professional English proficiency - 5+ years of professional experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or Retail Investigations - Background in one or more relevant roles: Retail Sales Supervision, Store or Operations Management, Pharmacist or Pharmacy Operations, Retail Security, Loss Prevention, Fraud Investigation, Customer Experience, or Multi-Branch Retail Operations - Strong understanding of customer service workflows, retail operations, compliance procedures, inventory management, and Indian retail environments WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. What to Consider Before Applying - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain. Step 2: Register in Tipalti to ensure a smooth payment process Step 3: Finalize onboarding and join the Production team       AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: India (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for experienced Retail professionals to support a cutting-edge AI benchmarking project focused on Indian retail and consumer-facing environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, customer service, sales, pharmacy, loss prevention, and retail management challenges across supermarkets, pharmacies, department stores, luxury retail, shopping malls, and multi-branch operations. Your expertise will help ensure AI systems understand and respond accurately within a highly active commercial sector. WHAT YOU’LL DELIVER - Design realistic Retail Trade scenarios in Tamil or English grounded in Indian operational contexts (e.g., store operations, customer service escalations, inventory management, pharmacy workflows, retail compliance, fraud prevention, sales supervision, branch coordination) - Adapt structured evaluation rubrics for operational problem-solving, customer interactions, retail decision-making, and compliance-related tasks - Review AI and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realism - Contribute to “gold standard” solutions reflecting best practices across Indian retail, pharmacy, and commercial operations QUALIFICATIONS - Native-level Tamil with strong professional English proficiency - 5+ years of professional experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or Retail Investigations - Background in one or more relevant roles: Retail Sales Supervision, Store or Operations Management, Pharmacist or Pharmacy Operations, Retail Security, Loss Prevention, Fraud Investigation, Customer Experience, or Multi-Branch Retail Operations - Strong understanding of customer service workflows, retail operations, compliance procedures, inventory management, and Indian retail environments WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. What to Consider Before Applying - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain. Step 2: Register in Tipalti to ensure a smooth payment process Step 3: Finalize onboarding and join the Production team       AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: India (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for experienced Retail professionals to support a cutting-edge AI benchmarking project focused on Indian retail and consumer-facing environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, customer service, sales, pharmacy, loss prevention, and retail management challenges across supermarkets, pharmacies, department stores, luxury retail, shopping malls, and multi-branch operations. Your expertise will help ensure AI systems understand and respond accurately within a highly active commercial sector. WHAT YOU’LL DELIVER - Design realistic Retail Trade scenarios in Punjabi or English grounded in Indian operational contexts (e.g., store operations, customer service escalations, inventory management, pharmacy workflows, retail compliance, fraud prevention, sales supervision, branch coordination) - Adapt structured evaluation rubrics for operational problem-solving, customer interactions, retail decision-making, and compliance-related tasks - Review AI and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realism - Contribute to “gold standard” solutions reflecting best practices across Indian retail, pharmacy, and commercial operations QUALIFICATIONS - Native-level Punjabi with strong professional English proficiency - 5+ years of professional experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or Retail Investigations - Background in one or more relevant roles: Retail Sales Supervision, Store or Operations Management, Pharmacist or Pharmacy Operations, Retail Security, Loss Prevention, Fraud Investigation, Customer Experience, or Multi-Branch Retail Operations - Strong understanding of customer service workflows, retail operations, compliance procedures, inventory management, and Indian retail environments WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. What to Consider Before Applying - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain. Step 2: Register in Tipalti to ensure a smooth payment process Step 3: Finalize onboarding and join the Production team       AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: India (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for experienced Retail professionals to support a cutting-edge AI benchmarking project focused on Indian retail and consumer-facing environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, customer service, sales, pharmacy, loss prevention, and retail management challenges across supermarkets, pharmacies, department stores, luxury retail, shopping malls, and multi-branch operations. Your expertise will help ensure AI systems understand and respond accurately within a highly active commercial sector. WHAT YOU’LL DELIVER - Design realistic Retail Trade scenarios in Odia or English grounded in Indian operational contexts (e.g., store operations, customer service escalations, inventory management, pharmacy workflows, retail compliance, fraud prevention, sales supervision, branch coordination) - Adapt structured evaluation rubrics for operational problem-solving, customer interactions, retail decision-making, and compliance-related tasks - Review AI and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realism - Contribute to “gold standard” solutions reflecting best practices across Indian retail, pharmacy, and commercial operations QUALIFICATIONS - Native-level Odia with strong professional English proficiency - 5+ years of professional experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or Retail Investigations - Background in one or more relevant roles: Retail Sales Supervision, Store or Operations Management, Pharmacist or Pharmacy Operations, Retail Security, Loss Prevention, Fraud Investigation, Customer Experience, or Multi-Branch Retail Operations - Strong understanding of customer service workflows, retail operations, compliance procedures, inventory management, and Indian retail environments WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. What to Consider Before Applying - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain. Step 2: Register in Tipalti to ensure a smooth payment process Step 3: Finalize onboarding and join the Production team       AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: India (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for experienced Retail professionals to support a cutting-edge AI benchmarking project focused on Indian retail and consumer-facing environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, customer service, sales, pharmacy, loss prevention, and retail management challenges across supermarkets, pharmacies, department stores, luxury retail, shopping malls, and multi-branch operations. Your expertise will help ensure AI systems understand and respond accurately within a highly active commercial sector. WHAT YOU’LL DELIVER - Design realistic Retail Trade scenarios in Nepali or English grounded in Indian operational contexts (e.g., store operations, customer service escalations, inventory management, pharmacy workflows, retail compliance, fraud prevention, sales supervision, branch coordination) - Adapt structured evaluation rubrics for operational problem-solving, customer interactions, retail decision-making, and compliance-related tasks - Review AI and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realism - Contribute to “gold standard” solutions reflecting best practices across Indian retail, pharmacy, and commercial operations QUALIFICATIONS - Native-level Nepali with strong professional English proficiency - 5+ years of professional experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or Retail Investigations - Background in one or more relevant roles: Retail Sales Supervision, Store or Operations Management, Pharmacist or Pharmacy Operations, Retail Security, Loss Prevention, Fraud Investigation, Customer Experience, or Multi-Branch Retail Operations - Strong understanding of customer service workflows, retail operations, compliance procedures, inventory management, and Indian retail environments WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. What to Consider Before Applying - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain. Step 2: Register in Tipalti to ensure a smooth payment process Step 3: Finalize onboarding and join the Production team       AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.