Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You’ll sit in the Workforce Planning team, reporting to the Head of Strategic Workforce Planning & Optimisation. Working with Operations, Business Process Outsourcing (BPO) partners, Training and Quality, you’ll create accurate, cost-effective schedules that balance customer demand, employee needs and development time. The team connects customer demand with operational capacity, helping the wider business make informed staffing decisions. By improving coverage, schedule accuracy and the use of available hours, you’ll support loveholidays in ensuring we provide excellent customer service while meeting our commercial performance objectives.
Workforce Planning is part out of our Customer Experience department, supporting the teams who engage daily with our travelers across a full range of services and channels in all our markets
This sits within our Business function, where customer understanding, supplier relationships and commercial judgement come together. By staying close to customer needs, market opportunities and commercial performance, Business teams help shape the loveholidays proposition and turn insight into better outcomes for customers, suppliers and the business.
Your day-to-day:
- Build, validate and publish schedules on time, using demand forecasts, skills and staffing requirements to optimise shifts, breaks and coverage, control costs and hand over risks to Operations and real-time teams.
- Coordinate BPO schedule delivery and shared work across sites and vendors, maintaining a consolidated view of coverage, challenging gaps and driving corrective action.
- With a customer-focussed mindset. partner with Training, Quality and Operations to schedule coaching, learning and other offline activities where capacity allows, meeting development needs while minimising customer impact.
- Manage leave allocation and tracking within agreed limits, reconcile records with the People Operations team, and keep employee skills, hours and working arrangements accurate in the Workforce Management (WFM) system.
- Amend task allocations within schedules in a flexible manner, and in conjunction with real time analysts, in response to incidents and issues that may otherwise impact on service outcomes
- Own WFM scheduling configuration and user support, troubleshoot issues, test changes and validate outputs, while maintaining clear guidance and improving processes.
- Use coverage and performance data to negotiate practical and innovative solutions with Operations, balancing service, cost and employee needs within workplace rules, policies and approval limits, while protecting employee information.
- The scope of work includes scheduling for up to 100 internal agents and their line managers across 4–8 business functions, and monitoring and coordinating schedule delivery and coverage across 2–3 BPO vendors, 3–6 sites and more than 500 vendor agents.
Your skillset:
- A thorough understanding of contact centre operations, with hands-on experience creating and maintaining contact centre schedules in a WFM platform, including configuration, troubleshooting and output validation. Calabrio experience is highly valued.
- Understanding of interval-level demand, staffing, service levels, shrinkage, occupancy and multi-skilled coverage, with sound judgement about service and cost trade-offs.
- Strong analytical skills and confident use of spreadsheets (eg Google Sheets or Excel) or equivalent tools to spot trends and/or performance gaps, reconcile data, assess coverage, identify opportunities and explain recommendations.
- Accountable, with high standards for your own work and that of others, showing attention to detail when handling employee and leave records, and in applying contractual working arrangements, shift and break rules consistently.
- Action-focussed, with strong organisation and ownership, and the ability to meet schedule publication deadlines and manage competing priorities across teams, sites or partners.
- Clear communication, negotiation and stakeholder management skills, including having a growth mindset and the confidence to challenge requests constructively, escalate risks and support WFM users as we strive to work better than yesterday.
- You are collaborative and inclusive, sharing your expertise, collaborating with others to get the
The interview journey:
1. Intro with a member of the Talent Acquisition team - 30 mins
2. 1st stage with Hiring Manager - 45 mins
3. Final stage with key stakeholder/s including an analytical competence activity, in office - 1 hour
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: London, United Kingdom
Workplace: fully
C
About the Company
Global University Systems (GUS) is one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English Language training, and corporate & executive education. When someone chooses to study at one of our institutions, whether on campus in Europe, North America, Asia or even in their own home, they are joining a network of over 100,000 students worldwide. When you decide to work with GUS, you will be joining an industry leading, global organisation that has a reach in over 150 different countries.
Role Summary
Are you a gifted wordsmith with a knack for transforming ideas into compelling stories that engage audiences and drive action? As a Creative Copywriter at GUS, you will leverage innovative writing techniques and digital tools to captivate our prospective students and meet our organizational goals. We're looking for creative individuals with a passion for excellence and a drive for results.
As a Creative Copywriter, you will contribute to GUS' worldwide content initiatives, harnessing the power of technology and digital platforms to create unique and engaging campaigns that resonate with our brand's ethos. Your work will span across various channels, including organic and paid social media, PPC, SEO and local marketing efforts, harmonizing these elements to build a best-in-class content portfolio.
To excel in this role, you should be an exceptional communicator with a proven ability to conceptualize and implement creative ideas. You should know when to apply technology to accelerate the writing process and when human creativity is essential to the process.
To be an ideal candidate, you will have had extensive experience producing powerful written content for multinational companies. You should be a natural team player who wants to contribute to a creative environment where everyone can produce their best work.
If you're a passionate communicator who is excited by the prospect of shaping the future narratives of our brands and making an impact on a global scale, we invite you to apply for this exhilarating opportunity.
Key Activities and Responsibilities
As a Creative Copywriter at GUS, you will be responsible for:
· Developing compelling and creative copy for various organic and paid mediums, including social media, PPC, SEO, print and digital campaigns, and email journeys, while ensuring consistency in tone, style, and voice across all platforms and institutions.
· Utilizing technology and AI tools to enhance the copywriting process, while understanding when a human touch is necessary for the crafting of content.
· Working in alignment with the overall company's goals and marketing strategies, ensuring that your written content supports these objectives and helps to deliver the desired message to the targeted audience.
· Staying up to date on the latest trends in content and copywriting, implementing best practices in daily tasks and continuously seeking innovative ways to improve the quality and impact of written content.
· Working in coordination with the marketing teams to maintain a content calendar that aligns with the company's broader marketing and business goals.
· Ensuring all content and communication efforts take diversity, equity and inclusion (DEI) into consideration.
· Contributing to content audits on a regular basis to assess the effectiveness of our copywriting efforts, providing useful recommendations for improvements based on key metrics and analysis.
· Assisting in managing relationships with GUS’ internal brand partners, ensuring clear, persuasive and effective copy is provided for all collaborative efforts.
· Maintaining a high level of quality control to ensure all produced copy aligns with brand guidelines and is free of errors.
Qualifications and Education
Essential
· Undergraduate level or equivalent work experience
Desirable
· Digital marketing qualification
· Writing qualification
Experience
· Significant (5+ years) experience in creative copywriting for multiple channels, including social media, PPC, SEO, content marketing and PR.
· Demonstrated experience (2+ years) in a team-oriented environment, with the ability to collaborate and contribute to team projects.
· Strong research and analytical skills, including the ability to understand audience sentiment, analyse content performance and optimize copy based on performance data.
· An understanding of, and demonstrated interest in, emerging technologies that may impact copywriting including generative AI, automation tools, and data analytics.
· Strong project management skills, including the ability to manage multiple projects simultaneously, while ensuring timely execution.
· Excellent communication and interpersonal skills, including the ability to effectively present ideas to internal stakeholders and collaborate with cross-functional teams.
· Proven experience working collaboratively with an international team.
· Strong problem-solving skills and the ability to think strategically and creatively to continually improve the company's content and copywriting strategy.
· Expertise in Microsoft Office, particularly Word and PowerPoint.
· Fluency in English with excellent writing and editing skills, with a strong grasp of grammar and style.
· Knowledge of AP Style or other major style guides is a plus.
· A portfolio of work that demonstrates your writing abilities and creative skills.
· A demonstrated passion for the educational space
· Experience with content-related tools and services including SEO tools (such as SEMRush, Ahrefs), social media management tools (such as Buffer, Hootsuite) and content management systems (such as WordPress).
· Experience in digital marketing including SEO, social media advertising and content marketing.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Other information
Please note this position is only available on our Consultancy agreement.
We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company.
We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Location: London, United Kingdom
Workplace: fully
C
About the Company
Global University Systems (GUS) is one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English Language training, and corporate & executive education. When someone chooses to study at one of our institutions, whether on campus in Europe, North America, Asia or even in their own home, they are joining a network of over 100,000 students worldwide. When you decide to work with GUS, you will be joining an industry leading, global organisation that has a reach in over 150 different countries.
Role Summary
Are you a gifted wordsmith with a knack for transforming ideas into compelling stories that engage audiences and drive action? As a Creative Copywriter at GUS, you will leverage innovative writing techniques and digital tools to captivate our prospective students and meet our organizational goals. We're looking for creative individuals with a passion for excellence and a drive for results.
As a Creative Copywriter, you will contribute to GUS' worldwide content initiatives, harnessing the power of technology and digital platforms to create unique and engaging campaigns that resonate with our brand's ethos. Your work will span across various channels, including organic and paid social media, PPC, SEO and local marketing efforts, harmonizing these elements to build a best-in-class content portfolio.
To excel in this role, you should be an exceptional communicator with a proven ability to conceptualize and implement creative ideas. You should know when to apply technology to accelerate the writing process and when human creativity is essential to the process.
To be an ideal candidate, you will have had extensive experience producing powerful written content for multinational companies. You should be a natural team player who wants to contribute to a creative environment where everyone can produce their best work.
If you're a passionate communicator who is excited by the prospect of shaping the future narratives of our brands and making an impact on a global scale, we invite you to apply for this exhilarating opportunity.
Key Activities and Responsibilities
As a Creative Copywriter at GUS, you will be responsible for:
· Developing compelling and creative copy for various organic and paid mediums, including social media, PPC, SEO, print and digital campaigns, and email journeys, while ensuring consistency in tone, style, and voice across all platforms and institutions.
· Utilizing technology and AI tools to enhance the copywriting process, while understanding when a human touch is necessary for the crafting of content.
· Working in alignment with the overall company's goals and marketing strategies, ensuring that your written content supports these objectives and helps to deliver the desired message to the targeted audience.
· Staying up to date on the latest trends in content and copywriting, implementing best practices in daily tasks and continuously seeking innovative ways to improve the quality and impact of written content.
· Working in coordination with the marketing teams to maintain a content calendar that aligns with the company's broader marketing and business goals.
· Ensuring all content and communication efforts take diversity, equity and inclusion (DEI) into consideration.
· Contributing to content audits on a regular basis to assess the effectiveness of our copywriting efforts, providing useful recommendations for improvements based on key metrics and analysis.
· Assisting in managing relationships with GUS’ internal brand partners, ensuring clear, persuasive and effective copy is provided for all collaborative efforts.
· Maintaining a high level of quality control to ensure all produced copy aligns with brand guidelines and is free of errors.
Qualifications and Education
Essential
· Undergraduate level or equivalent work experience
Desirable
· Digital marketing qualification
· Writing qualification
Experience
· Significant (5+ years) experience in creative copywriting for multiple channels, including social media, PPC, SEO, content marketing and PR.
· Demonstrated experience (2+ years) in a team-oriented environment, with the ability to collaborate and contribute to team projects.
· Strong research and analytical skills, including the ability to understand audience sentiment, analyse content performance and optimize copy based on performance data.
· An understanding of, and demonstrated interest in, emerging technologies that may impact copywriting including generative AI, automation tools, and data analytics.
· Strong project management skills, including the ability to manage multiple projects simultaneously, while ensuring timely execution.
· Excellent communication and interpersonal skills, including the ability to effectively present ideas to internal stakeholders and collaborate with cross-functional teams.
· Proven experience working collaboratively with an international team.
· Strong problem-solving skills and the ability to think strategically and creatively to continually improve the company's content and copywriting strategy.
· Expertise in Microsoft Office, particularly Word and PowerPoint.
· Fluency in English with excellent writing and editing skills, with a strong grasp of grammar and style.
· Knowledge of AP Style or other major style guides is a plus.
· A portfolio of work that demonstrates your writing abilities and creative skills.
· A demonstrated passion for the educational space
· Experience with content-related tools and services including SEO tools (such as SEMRush, Ahrefs), social media management tools (such as Buffer, Hootsuite) and content management systems (such as WordPress).
· Experience in digital marketing including SEO, social media advertising and content marketing.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Other information
Please note this position is only available on our Consultancy agreement.
We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company.
We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Location: London, United Kingdom
Workplace: hybrid
Director of Global Operations - 18 months Maternity Cover
Location:
London, hybrid 3 days
Reports to:
Chief Operating Officer (COO)
Role Overview
The Director of Global Operations role reports to the Chief Operating Officer (COO) and is responsible for the global delivery of the Operations and incident management and Data functions at Sokin.
You will run a world-class Operations function that ensures the successful delivery of product engineering initiatives to our expanding customer base, and acts as a centre of excellence for customer experience. You will also be responsible for the Data function, ensuring delivery of the organisation's data strategy and reporting.
This is an 18-month cover with a structured handover. You will own the function day to day, progress the operational, incident management and data roadmaps, and hand it back in a strong position.
Legal, Regulatory and Compliance are out of scope, though involvement or consultation on organisational design and process excellence is expected.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America.
Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Managerial Responsibility
Direct line management of the Regional Heads of Operations and Head of Data
Accountability for team performance, capacity planning, and global resourcing, including 24/7 coverage
Setting objectives and performance expectations, running reviews, and developing future leaders, with a focus on internal promotion and career development
Managing the team through the leadership transition, including a clear handover at the start and a clean hand back at the end of the cover
Organisational Design and Team Leadership
Lead and Develop an Operational team that provides a 5-star 24/7 consistent customer support experience
Manage team capacity and proactively resource a global team who can support the scaling company and customer base
Work with HR to develop and implement clear, defined and structured job specifications and career development frameworks for roles within the Operations function and provide mentoring and coaching
Foster a culture of continuous learning, experimentation, and improvement
Operational Excellence and Customer Support
Drive a high-accountability, high-ownership, high-performance culture
Continuously identify and implement process efficiencies, particularly utilising AI tooling as appropriate, to improve both the day-to-day running of the team and improve the quality and speed of customer responses
Establish, baseline and continuously improve on key team performance metrics and SLAs
Collaborate with related teams such as Banking Partnerships and Relationship Management to ensure effective end-to-end action for key customer retention and third-party provider performance
Partner with Product Engineering tribe leads to keep visibility on delivery commitments, surface risks early, and factor operational dependencies into product planning
Define and prioritise, with Product Engineering, a backlog of continuous operational improvements
Incident Management
Define and implement the long-term strategy for incident management at Sokin, encompassing Engineering, Data, Security and Legal issues alongside relevant stakeholders
Design, implement and scale a full end-to-end incident management process and accountable team, including resourcing and tooling
Ensure the accurate and timely reporting of incident metrics, follow ups and regulatory reporting as needed
Work with Engineering to reduce recurring issues and speed up or automate incident response
Define, baseline, and set targets for incident metrics such as MTTR with Engineering leadership
Data
Lead and Develop a Data team that delivers a best-in-class internal data reporting and insights function to stakeholders across the business
Support the Head of Data in the design and implementation of the data strategy, from resourcing and tooling to prioritisation and frameworks
Support the implementation and rollout of the data request and approval process, ensuring adherence to data security procedures and legal and regulatory requirements
Help establish, baseline and improve SLAs and a consistent framework for the response and delivery of both data access and reporting requests
What We’re Looking For
Experience in FinTech operations, including cross-border payments, reconciliation, and customer support
Experience in fast-paced, scaling Agile environments delivering API-led products
Direct experience working alongside Product Delivery teams, with involvement in requirements gathering, operational go live testing and launch support
Exceptional communication and stakeholder management skills
Servant team leadership with a passion for personal and professional development and internal promotion and career development
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Jakarta, Jakarta, Indonesia
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The MNCH Advisor will advance the United States Department of State (U.S. DoS)' lifesaving humanitarian assistance (LHA) Maternal and Child Health (MCH) programs in Indonesia, in full alignment with the U.S. Presidential Executive Order directives. The Advisor will provide technical support to Indonesia's Ministry of Health (MoH) to strengthen service delivery and institutional capacity for improving maternal, neonatal, and child health outcomes, including polio eradication and measles elimination.
The Advisor will work closely with the U.S. Embassy Jakarta ECON Health Unit, MoH counterparts, and provincial and district health offices to ensure a coordinated, sustainable implementation and development and execution of a responsible, phased transition plan for the U.S. DoS-supported MCH activities to relevant Indonesian government entities. The Advisor will report to and receive technical guidance from the U.S. Embassy Jakarta ECON Health Unit points of contact and the MoH Directorate of Family Health and Directorate of Immunization.
Location:
Jakarta, Indonesia, with regular travel to project areas in Indonesia.
Responsibilities
Program Management and Technical Leadership (80%)
Lead the strategic transition of lifesaving MCH program activities to relevant directorates under MoH, ensuring sustainable institutional capacity and program ownership through the development and implementation of a responsible transition plan, including phased transfer of technical, managerial, and implementation responsibilities to Ministry of Health counterparts, and embedding of quality improvement approaches within national systems.
Oversee documentation and knowledge transfer of relevant MCH activities, ensuring continuity of services and responsible transition to GoI counterparts in accordance with the agreed transition roadmap and sustainability plan.
Serve as the primary liaison between DoS, implementing partners, MoH, and local governemnt ensuring effective communication and coordination across MCH, polio, and measles initiatives, including coordination on transition planning, milestone tracking, and handover of responsibilities.
In collaboration with the U.S. Embassy Jakarta ECON Health Unit and the MoH, provide technical guidance on life-saving activities to implementers, ensuring alignment with U.S. Government and MoH priorities and supporting gradual transfer of technical leadership to MoH counterparts.
Review and provide technical input on work plans, monitoring and evaluation (M&E) frameworks, and key project deliverables.
With guidance from the U.S. Embassy Jakarta ECON Health Unit and MoH, analyze and interpret public health program data to generate key results and trends, supporting the tracking of MCH, polio, and measles indicators as well as transition readiness indicators and quality improvement performance measures.
Participate in and support regular meetings with implementers, contributing to briefings, data calls, and ad hoc analyses as required, including review of transition progress and sustainability planning.
Identify and address implementation challenges, ensuring effective use of U.S. Government resources and achievement of program objectives for MCH, polio, and measles.
Stakeholder Coordination and Representation (20%)
Serve as a technical subject matter expert, engaging with MoH counterparts and other stakeholders to advance the America First Global Health Strategy, with focus on MNCH, polio, and measles and supporting the institutionalization of sustainable systems through a structured transition approach.
Support joint work planning and oversight of MNCH, polio, and measles interventions with implementers and MoH directorates, and provincial and districts health offices, while ensuring alignment and integration of a comprehensive, phased transition plan, including monitoring of handover milestones and sustainability benchmarks.
Attend meetings with the Government of Indonesia (GoI) and development partners, providing timely reports and key takeaways on MCH, polio, and measles topics, including updates on transition progress, capacity transfer, and institutionalization of quality improvement approaches.
Foster strong working relationships with the GOI counterparts and implementers to ensure alignment and collaboration across all relevant activities, including shared ownership of the transition process and long-term sustainability of program outcomes.
REPORTING
:
Submit a detailed monthly report to the U.S. Embassy Jakarta ECON Health Unit by the 5th day of the following month.
Submit weekly progress updates with key successes to the U.S. Embassy Jakarta ECON Health Unit and participate in weekly calls.
Qualifications
Medical degree (M.D. or equivalent bachelor's/first professional degree in Medicine) required, plus an advanced (graduate-level) degree in Public Health required.
Additional certifications in knowledge management and monitoring and evaluation are an asset.
Minimum of seven (7) years of progressively responsible experience in public health programming, preferably with the U.S. government or other bilateral/multilateral organizations.
Demonstrated expertise in the design, implementation, monitoring, and evaluation of MNCH, polio, and measles programs.
Strong knowledge of Indonesia’s health sector, national health information systems, and M&E frameworks.
Proven ability to analyze epidemiological data and translate findings into actionable program improvements.
Excellent written and verbal communication skills, with the ability to present complex information clearly to diverse audiences, including senior leadership.
Strong project management, analytical, and technical skills, with experience reviewing and providing feedback on technical documents and reports.
Ability to work independently, manage multiple priorities, and adapt to changing circumstances.
Exceptional interpersonal skills, including diplomacy, tact, and the ability to build consensus among multiple stakeholders.
Experience mentoring and building capacity of local organizations, including government and civil society partners.
Proficiency in Microsoft Office and web-based data management tools; ability to quickly learn new systems.
Professional proficiency in spoken and written Bahasa Indonesia is required.
Fluency in written and spoken English is required.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Ohio
Workplace: Remote
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
The opportunity:
Are you an experienced RN and nursing educator with a specialty in obstetrics, maternal health, and pediatrics looking for meaningful, flexible contract work? Stepful is seeking a Virtual Didactic Instructor to deliver synchronous online instruction for our Board of Nursing–approved Practical Nursing program in Ohio.
This is a fully remote, 1099 contract role — teach from anywhere, as long as you hold an active Ohio RN license (or a compact state license that includes Ohio) and are available during our scheduled class times. It’s a great fit for experienced nursing educators, including those currently teaching in adjunct roles, who want flexible contract teaching work that fits around their schedule.
Schedule & Logistics:
Didactic sessions take place Monday through Thursday, 4:30–7:00pm ET. This is a fully virtual role — no travel or on-site presence required. If you’re based in the Columbus, Ohio area and interested in teaching in-person skills labs in addition to didactic instruction, there may be opportunities for that as well.
What you’ll do:
- Deliver live virtual instruction — teach synchronous didactic sessions in maternal health and pediatric nursing via Stepful’s online learning platform
- Engage and support students — facilitate active learning, answer student questions in real time, and foster a positive and supportive virtual classroom environment
- Act as a subject matter expert — bring your specialty clinical knowledge in maternal health and pediatrics into the classroom to prepare students for real-world practice and licensure
- Provide timely feedback — grade assignments and assessments and return constructive feedback to support student progress
What you’ll bring:
- 2+ years of experience as faculty in an RN or LPN education program
- Experience teaching in a virtual/online, synchronous setting
- Specialty clinical experience in pediatrics, obstetrics, and maternal health
- 2+ years of professional experience as a Registered Nurse, with 5+ years of varied nursing experience across clinical practice, nursing education, and/or administration
- Master's degree in nursing (MSN)
- Active, unencumbered Ohio RN license
- Ability to collaborate effectively with faculty, staff, students, and external partners
Interview Process:
- Intro Call with Talent Team
- Case Study Assignment
- Final Interview
The hourly pay rate for this opportunity is $50.00/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: Columbus, Ohio
Workplace: OnSite
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
The opportunity:
Do you have a passion for maternal health, obstetrics, or pediatric nursing — and a gift for teaching? Stepful is seeking a skilled RN and nursing educator to join our practical nursing program as an adjunct Skills Lab Instructor, specializing in OB, pediatrics, and maternal health.
Stepful operates a Board of Nursing–approved Practical Nursing program https://www.stepful.com/for-employers/pn on a mission to make nursing careers accessible to working adults who wouldn’t otherwise have a path in. Our students are motivated and hardworking — and they need an experienced educator who can bring OB and pediatric nursing to life in a hands-on simulation environment.
As a Skills Lab Instructor, you’ll guide practical nursing students through immersive, hands-on learning experiences at our simulation lab in Worthington, Ohio — helping them build the confidence and competency they need to succeed in clinical practice and on the NCLEX.
Schedule & Logistics:
Skills lab sessions take place on Fridays, 8am–4pm or 9am–5pm, aligned to program rotation schedules. Occasionally, sessions extend into immersion weekends (Friday–Sunday) depending on the student cohort — candidates with weekend availability are especially encouraged to apply.
This is a 1099 contract role, with hours varying based on the number of courses taught — making it a great fit for RNs looking for flexible, meaningful contract teaching work alongside their current practice.
For instructors outside the Columbus/Worthington area, travel, lodging, and per diem support may be provided.
What you’ll do:
- Lead and facilitate in-person skills lab sessions at Stepful’s simulation lab in Worthington, Ohio, guiding practical nursing students through hands-on OB, pediatric, and maternal health competencies
- Deliver curriculum content across simulation-based learning experiences, providing real-time instruction, demonstration, and feedback
- Serve as a subject matter expert in OB, pediatric, and maternal health nursing — bringing your clinical experience into the classroom to prepare students for real-world practice
- Evaluate student performance during skills lab sessions and provide constructive, timely feedback to support their progress toward licensure
- Foster a supportive, inclusive learning environment where students feel confident building and practicing hands-on nursing skills
What you’ll bring:
- 2+ years of experience as faculty in an RN or LPN education program
- Specialty clinical experience in pediatrics, obstetrics, and/or maternal health
- 2+ years of professional experience as a Registered Nurse, with 5+ years of varied nursing experience across clinical practice, nursing education, and/or administration
- Bachelor’s degree in Nursing (BSN)
- Active, unencumbered Ohio RN license
- Ability to collaborate effectively with faculty, staff, students, and external partners
- Availability to be in-person with students on Fridays. If you have availability Friday through Sunday, that's a plus!
Interview Process:
- Intro Call with Talent Team
- Case Study Assignment
- Final Interview
The hourly pay rate for this opportunity is $50.00/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Director
, Legal Technology Services
San Mateo, CA
Role Overview
The Director, Legal Technology Services (LTS) will establish and lead a dedicated function within IT Foundational Services (ITFS), part of Digital, Technology and Information, Services (DTIS). The function will support the global Legal, Public Policy & Environment, Social & Governance (LPPESG) organization in achieving their technology agenda focused on driving scale and preparing the org for the future through use of AI, data, automation solutions and knowledge management. Reporting to the Vice President of ITFS, with a dotted-line relationship to the Director of Legal Operations, this leader will collaborate with Legal Operations, LPPESG Practice groups and IT teams to define the multi-year legal technology roadmap and own the execution and operation of the Legal technology portfolio reliably and at scale.
Key Responsibilities
The Director will be responsible for standing up the LTS function and leading the phased transition of technology services from Legal Operations to LTS. This leader will balance strategic direction, organizational leadership, technical delivery and operational accountability across four areas, and will serve as the senior technology partner to Legal leadership.
Build and Lead Legal Technology Services
Build, coach and develop a team of legal technology engineers and service professionals responsible for solution delivery and production support.
Define and own the function's strategy, operating model, service catalog, engagement approach, technical standards and service-management practices.
Set organizational objectives and performance expectations, manage the function's budget, headcount and vendor/partner spend, and align delivery with Legal Operations through the dotted-line relationship to the Director of Legal Operations.
Foster a culture of customer focus, inclusion, technical excellence and continuous improvement across the organization. Lead Technical Strategy,
Delivery and Platform Lifecycle
Set the technical direction and provide technical leadership across Contract Lifecycle Management (CLM), Document Management System (DMS), Knowledge Management/Search, matter management/Entity Lifecycle Management (ELM), eBilling, Intellectual Property (IP) management, litigation and eDiscovery, legal hold, workflow, compliance, analytics and emerging legal technologies.
Own the technical lifecycle of legal platforms from architecture and design through configuration, development, integration, deployment, optimization, support and retirement, including build-versus-buy and vendor selection decisions.
Maintain an integrated, enterprise-level view of platform dependencies, lifecycle risk, technical debt and opportunities for standardization or consolidation, and drive the resulting multi-year investment roadmap.
Translate approved product roadmaps into technical strategy, plans, sequencing and engineering capacity and funding requirements aligned with enterprise standards.
Lead complex global implementations from solution architecture and system design through deployment, stabilization and transition to support.
Hold the organization accountable for integrations, data migration, testing, release management and implementation readiness across platforms and geographies.
Ensure solutions meet enterprise architecture, security, privacy, data governance and technology standards while addressing requirements specific to the LPPESG organization.
Ensure Secure and Reliable Operations
Own accountability for the technical health, reliability and performance of the legal technology portfolio.
Establish and govern production support, monitoring, incident and escalation management, problem management, root-cause analysis, release controls and operational service metrics, and report results to senior leadership.
Develop plans for platform resilience, scalability, and recoverability, supported by documentation and knowledge transfer that reduce key-person dependencies.
Partner with DTIS infrastructure, service management, security, data and engineering leaders to ensure legal technology solutions meet enterprise requirements and make effective use of shared capabilities.
Partner, Innovate and Influence
Build trusted relationships with LPPESG, Legal Operations and DTIS leadership and with Architecture, Information Security, Privacy, Procurement, Finance and other enterprise functions; drive outcomes through influence in a matrixed organization.
Partner with Legal practice leaders as business subject-matter experts and Legal Operations as product owners to translate approved requirements into technology solutions, clearly communicating technical options, dependencies, risks and trade-offs to executive stakeholders.
Lead the technical strategy for approved uses of artificial intelligence, including generative AI, across legal workflows, systems, data and knowledge, ensuring solutions are secure, governed, scalable and maintainable.
Required Experience and Qualifications
Bachelor’s degree or equivalent practical experience
15+ years of experience in legal technology, enterprise applications, technology consulting or a related field, including significant experience delivering legal technology solutions in complex organizations.
8+ years of experience leading technical teams, including leading managers or multi-level organizations, with accountability for both solution delivery and production services, and experience managing budgets and vendor relationships.
Demonstrated depth across several areas of the enterprise legal technology landscape and the ability to set technology strategy and roadmaps for them.
Proven success leading large-scale, global technology implementations across architecture, integrations, data migration, testing, deployment and stabilization in a matrixed enterprise.
Strong understanding of enterprise application architecture, SaaS and cloud technologies, APIs and integrations, identity and access management, data management, information security and service management.
Strong strategic planning, capacity and financial management, stakeholder management and executive communication skills, with the ability to build cross-functional partnerships and influence senior leaders without direct authority.
Preferred Qualifications
Experience leading enterprise legal technology within a global corporation, legal technology company or consulting organization.
Experience modernizing fragmented or decentralized legal technology environments and establishing service management disciplines, service-level agreements, operational KPIs and governance.
Experience with legal data architecture, analytics, workflow automation, enterprise integrations and AI and generative AI solutions.
Professional involvement in relevant industry associations, such as the Corporate Legal Operations Consortium (CLOC) or Association of Corporate Counsel (ACC), or relevant certifications in legal operations, legal innovation or legal technology.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$223,100
—
$334,700 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Manager, Corporate Development & Finance
San Mateo, CA OR Los Angeles, CA (hybrid)
SIE is seeking a highly motivated and versatile
Manager
in its Corporate Development & Finance team. The team partners closely with senior leadership to support C-level decision-making across a broad range of strategic and financial priorities, including market intelligence, strategic planning, M&A/investment evaluation and execution, post-investment management, and investor communications.
This role is designed for a highly independent and well-rounded strategic leader who can flex across multiple domains, including
strategic initiatives, business insights, investor relations, and M&A and investments
. This will be a highly visible role, with frequent engagement with SIE’s leadership team, and close collaboration with various stakeholders to help solve some of the business’ most important strategic priorities that will shape the future of SIE and PlayStation.
The ideal candidate is a structured thinker and strong executor who thrives in a fast-paced environment, can manage multiple high-priority workstreams, is comfortable engaging with senior stakeholders across global teams, and has a keen interest in driving innovation in gaming.
Key Responsibilities
Strategic Finance & Corporate Strategy
Support development and articulation of SIE’s corporate strategy and mid- and long-range planning
Develop executive-level materials (e.g. strategy updates, board presentations, CEO briefings)
Partner with business units to evaluate strategic initiatives, business cases, and capital allocation decisions
Cross-Functional Project Leadership
Lead or support high-impact, cross-functional initiatives on behalf of senior leadership
Drive alignment across global stakeholders and functions
Manage multiple concurrent projects with strong attention to detail, timelines, and stakeholder communication
Investor Relations & Executive Communications
Support investor relations activities, including earnings material preparation, investor presentations, and story development
Translate complex financial and strategic topics into clear, compelling narratives for internal and external stakeholders
Assist in responding to investor inquiries and preparing senior leadership for external engagements
M&A, Investments & Integration
Support due diligence and transaction execution for acquisitions, investments, or partnerships as needed
Contribute to integration planning and execution, including Day 1 readiness and tracking of value creation initiatives
Develop frameworks and KPIs to monitor performance of acquired or invested businesses
Investment Value Creation & Management
Lead investment reviews to assess performance against investment thesis and identify lessons learned
Track and report on strategic and financial outcomes of investments
Help refine internal processes, playbooks, and tools across the investment lifecycle
Qualifications
5-8+ years of relevant experience in a highly analytic and strategic role, ideally in investment banking, management consulting, transaction advisory (Big 4 or equivalent), corporate development, strategic finance, investor relations, or similar roles
Strong generalist toolkit with experience spanning strategy, finance, and/or operations
Excellent problem-solving and analytical skills, including financial modeling and business case development
Strong communication skills with the ability to synthesize complex topics into clear, executive-ready materials
Demonstrated ability to manage multiple projects autonomously and adapt to evolving business priorities
Experience supporting and coordinating executive forums and leadership communications in a fast-paced setting
Experience and/or passion for technology, gaming, media and entertainment
Collaborative, low-ego team player with strong interpersonal skills and ability to influence across functions and cultures
High proficiency in Excel and PowerPoint
BA/BS required; MBA or equivalent advanced degree preferred
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$172,200
—
$258,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Sydney, Australia
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior Channel Account Manager, you’ll help grow 1Password’s business through strategic partnerships with resellers, Managed Service Providers (MSPs), and distributors. Based in Sydney, you’ll shape partner strategies, lead joint selling efforts, and build relationships that expand access to security solutions—helping 1Password advance its mission of making it easier for people and businesses to stay secure online.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password’s Sydney office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
What we're looking for:
- Bring 6+ years of experience in channel, complex sales, or business development roles within enterprise software.
- Build and execute partner strategies that drive growth and revenue in cybersecurity and Software as a Service (SaaS).
- Develop trusted, executive-level relationships with strategic partners and influence their business priorities.
- Apply a consultative approach to selling, relationship building, and creating alignment across partner organizations.
- Lead joint selling, partner enablement, training, and go-to-market initiatives that produce measurable results.
- Use pipeline, forecasting, and industry data to optimize partnership strategies and manage risk.
- Collaborate effectively across sales, marketing, and product teams while managing multiple priorities in a changing environment.
What you can expect:
- Own revenue growth across strategic partners by creating joint business plans, setting sales targets, and executing go-to-market strategies.
- Build relationships with senior partner leaders to increase awareness, commitment, and adoption of 1Password solutions.
- Identify, recruit, and activate new partners aligned with strategic growth opportunities.
- Lead account mapping, co-selling, and pipeline development with partners to accelerate revenue.
- Deliver partner sales training, marketing programs, and demand generation initiatives.
- Measure partner performance, adjust strategies using data-driven insights, and advocate internally for the resources partners need.
- Travel up to 50% or more as needed to support partner engagement and business growth.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. The way we bring those values to life every day is guided by our 1Password Behaviors for Success https://1password.com/blog/how-to-interview-with-confidence-at-1password.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior Implementation Project Manager, you’ll lead complex and enterprise customer implementations from discovery through launch and transition to ongoing success. Reporting to the Manager, Implementation Project Management, you’ll guide multiple workstreams, align customer and internal stakeholders, and turn technical and business goals into clear delivery plans and measurable outcomes. Your work will help organizations adopt secure, productive ways of working and advance 1Password’s mission to create a safer, simpler digital future.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US, with a preference for Pacific Time coverage.
What we're looking for:
- Bring 5+ years of experience in project management, implementation, professional services, or a related field within Business-to-Business Software as a Service (B2B SaaS).
- Lead complex customer implementations involving multiple workstreams, changing conditions, competing priorities, and diverse stakeholder groups.
- Demonstrate experience delivering paid professional services or implementation packages, including managing scope, tracking project time, and delivering within agreed timelines.
- Translate customer goals into practical strategies, project plans, milestones, decisions, and next steps while surfacing risks and dependencies early.
- Communicate clearly with technical and business stakeholders, including executive audiences, and lead difficult conversations with sound recommendations.
- Bring strong technical curiosity and the ability to learn products quickly, with familiarity across SaaS, identity providers, single sign-on (SSO), System for Cross-domain Identity Management (SCIM), Active Directory, command-line interfaces (CLI), endpoint management, or device trust.
- Hold a Project Management Professional (PMP) certification and demonstrate a commitment to mentoring colleagues, improving delivery practices, and using artificial intelligence (AI) responsibly to strengthen research, preparation, documentation, and workflows.
What you can expect:
- Lead complex and enterprise 1Password implementation and onboarding projects from discovery through launch, owning scope, timelines, dependencies, risks, and next steps.
- Establish clear operating models for customer engagements, including integrated plans, governance, communication rhythms, decision rights, escalation paths, and durable documentation.
- Partner with customer executives, sponsors, champions, technical owners, and internal teams to understand business and security goals and guide implementation decisions.
- Coordinate closely with Technical Account Managers, Customer Success Managers, Account Executives, Product partners, Implementation Consultants, and other specialists to address customer requirements and technical dependencies.
- Lead kickoffs, discovery sessions, status meetings, executive updates, launch-readiness reviews, and transition activities for ongoing customer success.
- Take ownership of ambiguous or at-risk engagements by diagnosing root causes, managing tradeoffs, creating recovery plans, and communicating recommended actions.
- Mentor and coach project management colleagues, create reusable guidance and playbooks, and identify improvements that strengthen delivery consistency and the customer experience.
USA-based roles only: The annual base salary for this role is between $106,000 USD and $148,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $97,000 CAD and $136,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
PlayStation isn’t just the Best Place to Play - it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
Sony Interactive Entertainment has an extraordinary opportunity in the Tools, Framework and Infrastructure team! We are looking for a motivated and creative individual to help build test tools, frameworks, and infrastructure for delivering high quality software which drives the PlayStation experience.
As a Software Engineer II, you'll focus on building test frameworks and infrastructure, internal tools, and automating test workflows. You will collaborate closely with Quality Engineering and Software Engineering teams to build robust systems to ensure products delivered to customers and game studios are of the highest quality.
Responsibilities
Design, build, and maintain test frameworks, tooling and infrastructure for teams which develop and test software for the Playstation console.
Integrate automated tests into CI/CD pipelines using
Jenkins, GitHub Actions
or similar tools.
Collaborate with Quality and Development teams to enable testing of both hardware and software components in isolation.
Construct telemetry systems and dashboard in order to make data-driven decisions about technical feature development.
Build tooling for AI-driven testing initiatives
Required Qualifications
Master’s degree in Computer science, Electrical Engineering, or related fields
2+ years experience in designing, developing and maintaining tools and applications in
C++, Python, or Javascript
with a focus on building testing tools, and test frameworks at scale. (C++, JS experience preferred)
Experience with test automation frameworks (e.g. Appium, Mocha.js, etc.)
Demonstrated experience building and deploying high availability and high reliability services from scratch.
Hands-on experience with CI/CD systems like Jenkins, GitHub Actions or similar tools.
Comfortable working in Linux and Windows-based development environments.
Strong communication skills and the ability to work cross-functionally with engineering and QA teams.
Hands-on experience applying LLM and Agentic AI in practical engineering contexts such as test case generation, flaky test detection, log analysis, or workflow automation.
Strong debugging skills.
Nice-to-Have Skills
Experience with test/build automation on PCs, consoles or other embedded systems
Familiarity with Node,
React
Native/Web, Kubernetes, REST APIs
Experience with testing
audio peripherals
(headphones, earbuds, microphones) or
input devices
(controllers).
Working knowledge Docker-based test environments.
Game industry background
Exposure to integrating or building tools powered by large language models
Japanese Language familiarity a plus
Tools and Technologies you will work with
Jenkins (CI/CD), GitHub Actions, ArgoCD
Python
JavaScript, React, Next.js
C, C++ or Rust
Git, GitHub
Device connectivity tools (e.g., ADB, Bluetooth analyzers)
Containerization technology such as Docker, buildpack and Kubernetes
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$163,700
—
$245,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Staff Content Developer, you will help customers get more value from 1Password by creating content that supports product usage, adoption, retention, and expansion.
You will join the Customer Content team and report to the Manager, Customer Content. This is a hands-on role that works across Product Marketing, Product, Customer Success, Customer Support, Lifecycle Marketing, Enablement, and other teams. You will bring strong content judgment, an understanding of customer needs, and a practical approach to improving how content is created, maintained, and optimized.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 5+ years of experience in B2B SaaS content marketing, customer marketing, or a related field.
- Ability to translate complex products, workflows, and technical concepts into clear, actionable content for technical audiences across programs, formats, and stages of the customer journey.
- Strong organizational and project management skills, with the ability to manage competing priorities and changing requirements.
- A self-directed, adaptable approach to work, with the judgment to make progress independently and the openness to incorporate feedback.
- Experience with content management systems, analytics tools, collaboration platforms, or AI-assisted content workflows is helpful, but not required.
- Strong editorial judgment and attention to accuracy, structure, accessibility, voice, and detail.
- Experience managing content through its full lifecycle, including development reviews, repurposing, optimization, and retirement.
- Experience using qualitative and quantitative inputs to evaluate content and guide improvements.
- A history of creating practical processes, templates, or systems that improve the quality and efficiency of content work.
What you can expect:
- Develop customer-facing content from brief to final delivery, including research, outlining, drafting, editing, review coordination, and publishing.
- Create content for lifecycle programs, enablement, multimedia, and other customer-facing channels.
- Make complex product capabilities, workflows, and technical concepts clear, relevant, and actionable.
- Adapt messaging, structure, tone, and format for different audiences, use cases, and stages of the customer journey.
- Work with subject matter experts and cross-functional partners to gather information, resolve questions, and incorporate feedback.
- Keep content accurate and useful as products, policies, customer needs, and program priorities change.
- Create reusable templates, content modules, editorial guidance, and workflows that make production and maintenance more efficient.
- Use customer feedback, support themes, search behavior, product usage signals, and performance data to recommend and make improvements.
- Track and interpret content performance, then apply learnings to future work.
- Manage multiple projects, timelines, reviews, and stakeholders while maintaining a high standard of quality.
- Use AI and other tools responsibly to support research, drafting, production, maintenance, and optimization.
- Share observations and recommendations that help the Customer Content team improve its plans and priorities.
USA-based roles only: The annual base salary for this role is between $110,000 USD and $160,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $161,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Bungie is seeking a Senior Systems Engineer with a focus on End User Experience (EUX) and Endpoint Engineering to join our Studio IT team. This role will help design, build, and improve the technology experience used by Bungie employees every day, with a focus on secure, reliable, and scalable endpoint platforms and services.
Are you passionate about making technology easier and more dependable for the people using it? Do you enjoy solving complex endpoint problems, automating repetitive work, and improving how devices and applications are deployed and managed? Can you balance security, usability, and operational needs without creating unnecessary friction for our users? Then come help Bungie IT Engineering support the teams creating our world-class games.
As a Senior Systems Engineer at Bungie, you will architect, implement, and support endpoint platforms, device management, application delivery, and supporting infrastructure across Bungie’s environment. You’ll work with a team of experienced IT engineers and partner closely with Studio IT Support, Information Security, infrastructure teams, application owners, and development teams to continuously improve the technology experience for our users.
This role is expected to take technical ownership of EUX platforms and services, identify recurring pain points, and build solutions that reduce friction for both users and support teams. You will help establish standards, automate common workflows, and ensure endpoint services can scale with the changing needs of game development.
Successful candidates will have strong experience engineering and supporting enterprise endpoint environments, be comfortable owning complex technical problems, and be able to turn user and business needs into practical technical solutions. They will also be an effective mentor, collaborator, project owner, and communicator.
Responsibilities
Architect, implement, and maintain endpoint management platforms and services supporting Bungie employees and development teams
Own and improve the lifecycle of Bungie’s endpoints from provisioning and configuration through ongoing management and retirement
Engineer solutions for Windows and macOS endpoint management, configuration, compliance, and application delivery
Design and automate device provisioning and deployment workflows that reduce manual effort and improve the onboarding experience
Develop automation and tooling to improve endpoint reliability, consistency, and supportability at scale
Identify recurring user and support pain points and engineer solutions that address their underlying causes
Improve software packaging, deployment, patching, configuration, and lifecycle management across managed endpoints
Partner with Information Security to implement and meet endpoint security requirements while balancing security, usability, and development needs
Partner closely with Studio IT Support to understand recurring issues, improve escalation paths, and reduce support demand through engineering
Serve as a senior escalation point for complex endpoint, operating system, application, and device-management issues
Evaluate endpoint health, performance, and operational data to identify opportunities for improvement
Lead technical projects from requirements and design through implementation, validation, documentation, and operational handoff
Evaluate new technologies and determine where they can improve the employee and developer technology experience
Mentor engineers and provide technical guidance and training to Studio IT Support and other technical teams
Maintain clear and useful documentation of systems, standards, architecture, runbooks, and processes
Required Skills
Strong experience engineering and operating endpoint management solutions in a large enterprise environment
Experience with Microsoft Intune, Ivanti and other modern endpoint management technologies
Strong knowledge of Windows endpoint architecture, configuration, deployment, troubleshooting, and lifecycle management
Experience managing macOS endpoints using enterprise device-management technologies
Experience with automated device provisioning technologies such as Windows Autopilot, Apple Automated Device Enrollment, or comparable solutions
Experience with enterprise software packaging, deployment, patching, and application lifecycle management
Experience designing and enforcing endpoint configuration and compliance policies
Experience automating administrative and endpoint workflows using PowerShell, Python, APIs, or comparable technologies
Experience troubleshooting complex endpoint issues across operating systems, applications, identity, networking, and security layers
Understanding of Active Directory and Microsoft Entra ID as they relate to endpoint authentication, device identity, policy, and access
Understanding of endpoint security technologies and concepts including EDR, disk encryption, local privilege management, certificates, and device compliance
Experience independently leading complex technical projects involving multiple teams and stakeholders
Demonstrated ability to partner with support organizations and turn recurring operational issues into engineering improvements
Ability to evaluate technical decisions from both an engineering and end-user perspective
Ability to mentor other engineers and help establish technical standards and best practices
Strong written and verbal communication skills
Bachelor's degree or equivalent
Nice-to-Have Skills
Experience with Jamf Pro or other enterprise Apple management platforms
Experience with Microsoft Configuration Manager (SCCM/MECM) and migrations from traditional to modern endpoint management
Experience with Windows Autopilot and modern Windows provisioning
Experience managing developer workstations or other high-performance/specialized endpoint environments
Experience supporting endpoints within game development, software development, media production, or another highly technical creative environment
Experience with endpoint analytics, digital employee experience (DEX), or observability platforms
Experience with application virtualization, VDI, or remote workstation technologies
Experience with privileged access and endpoint privilege management
Experience with PKI, certificate deployment, and certificate lifecycle management
Experience integrating endpoint platforms with identity, security, ITSM, and asset-management systems
Experience with infrastructure-as-code, configuration management, or CI/CD practices
Experience designing technology solutions for distributed, hybrid, or globally located teams
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$155,900
—
$233,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Estonia - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Work Intelligence Unit is building the foundation for a work delivery platform for humans and agents. MCP gives AI assistants secure, permission-aware access to Wrike, Skills help them use that access effectively and GraphQL provides a structured foundation for retrieving and acting on work data.
We are looking for a Senior Product Manager to lead the product direction for Wrike’s AI Platform & Ecosystem, including MCP, Skills and GraphQL. You will make Wrike easier for AI assistants and agents to understand, use and extend.
This is a platform role with broad leverage. You will lead the core MCP team, help other Wrike teams create their own MCP tools and Skills where they hold domain expertise and give the GraphQL engineering team clear product direction on how its capabilities and tools should evolve. You will also own the publishing and ongoing quality of the Wrike MCP plugin across relevant AI marketplaces, including OpenAI, Anthropic and Microsoft.
Role Scope:
You will own the strategy and roadmap for Wrike’s agent-facing platform, working closely with the core MCP and GraphQL engineering teams complemented by Architecture, Security, customer-facing and product teams across Wrike.
MCP, Skills and GraphQL Strategy:
Lead the core MCP team and define the roadmap for how external AI assistants and agents securely interact with Wrike.
Define MCP standards and enable other Wrike teams to create high-quality tools for the domains where they have expertise.
Lead the discovery and creation of Skills that help agents and AI assistants use Wrike effectively, while establishing standards that other teams can follow.
Set the product direction for GraphQL and the tools built on top of it, ensuring its evolution improves the coverage and usefulness of Wrike Core.
Ecosystem, Quality and Distribution:
Own the publishing, maintenance and evolution of the Wrike MCP plugin across relevant marketplaces, including OpenAI, Anthropic and Microsoft.
Create a clear approach to MCP quality, reliability, governance, documentation and developer experience.
Work with customers, partners and internal teams to identify the highest-value agent workflows and improve them through feedback and usage data.
Translate technical trade-offs into clear product decisions; hands-on coding is not required.
What You Will Help Shape:
A scalable MCP and Skills ecosystem that lets AI assistants and agents securely understand and act on work in Wrike, while enabling Wrike teams to contribute their domain expertise.
GraphQL capabilities and tools that broaden the coverage and usefulness of Wrike Core for MCP, Skills, and future agent experiences.
A strong marketplace presence and high-quality plugin experience across the AI assistants where customers want to use Wrike.
Your Impact:
Make Wrike a trusted, useful system of action for AI assistants and agents working across customers’ existing ecosystems.
Give customers reliable, permission-aware ways to let AI assistants retrieve context and take action in Wrike.
Turn customer needs, ecosystem signals and technical constraints into a focused roadmap for MCP, Skills and GraphQL.
Enable other teams across Wrike to contribute agent-ready tools and Skills while maintaining shared standards for quality and governance.
Your Qualifications:
5+ years of PM experience in technical, platform, AI, developer, or enterprise software.
Experience with MCP and Skills, including how agents use tools and guidance to act effectively.
Technical fluency in AI agents, MCP, Skills, permissions, reliability, and developer experience; hands-on engineering is not required. GraphQL experience and an understanding of structured product data is a major advantage.
Use customer research, adoption data, experiments, and feedback to set priorities and improve outcomes.
Explain complex technical concepts clearly to engineers, customers, partners, and senior stakeholders.
Proactive and can-do: take ownership, solve problems, and adapt as you learn.
Why This Role Is Unique:
You will help define how Wrike becomes a trusted platform for AI assistants and agents, not just a destination where work is stored.
You will work at the intersection of agentic AI, developer experience, enterprise permissions, platform strategy and customer value.
The role is remote across the European Union, with a preference for Prague, Czech Republic and Cyprus.
What’s Next?
Introduction Call with a Recruiter
Conversation with the AI Product Director
Interview with Product and Engineering, Architecture representatives
Final interview with CPO and HRBP
Benefits & Perks:
28 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health Insurance (Employees + Dependents)
Life Insurance Plan
Utility Allowance (30 EUR/month, subject to taxation)
Fitness Plan (800 EUR/year)
Full-remote & On-demand access to Co-working space
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Czech Republic - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Work Intelligence Unit is building the foundation for a work delivery platform for humans and agents. MCP gives AI assistants secure, permission-aware access to Wrike, Skills help them use that access effectively and GraphQL provides a structured foundation for retrieving and acting on work data.
We are looking for a Senior Product Manager to lead the product direction for Wrike’s AI Platform & Ecosystem, including MCP, Skills and GraphQL. You will make Wrike easier for AI assistants and agents to understand, use and extend.
This is a platform role with broad leverage. You will lead the core MCP team, help other Wrike teams create their own MCP tools and Skills where they hold domain expertise and give the GraphQL engineering team clear product direction on how its capabilities and tools should evolve. You will also own the publishing and ongoing quality of the Wrike MCP plugin across relevant AI marketplaces, including OpenAI, Anthropic and Microsoft.
Role Scope:
You will own the strategy and roadmap for Wrike’s agent-facing platform, working closely with the core MCP and GraphQL engineering teams complemented by Architecture, Security, customer-facing and product teams across Wrike.
MCP, Skills and GraphQL Strategy:
Lead the core MCP team and define the roadmap for how external AI assistants and agents securely interact with Wrike.
Define MCP standards and enable other Wrike teams to create high-quality tools for the domains where they have expertise.
Lead the discovery and creation of Skills that help agents and AI assistants use Wrike effectively, while establishing standards that other teams can follow.
Set the product direction for GraphQL and the tools built on top of it, ensuring its evolution improves the coverage and usefulness of Wrike Core.
Ecosystem, Quality and Distribution:
Own the publishing, maintenance and evolution of the Wrike MCP plugin across relevant marketplaces, including OpenAI, Anthropic and Microsoft.
Create a clear approach to MCP quality, reliability, governance, documentation and developer experience.
Work with customers, partners and internal teams to identify the highest-value agent workflows and improve them through feedback and usage data.
Translate technical trade-offs into clear product decisions; hands-on coding is not required.
What You Will Help Shape:
A scalable MCP and Skills ecosystem that lets AI assistants and agents securely understand and act on work in Wrike, while enabling Wrike teams to contribute their domain expertise.
GraphQL capabilities and tools that broaden the coverage and usefulness of Wrike Core for MCP, Skills, and future agent experiences.
A strong marketplace presence and high-quality plugin experience across the AI assistants where customers want to use Wrike.
Your Impact:
Make Wrike a trusted, useful system of action for AI assistants and agents working across customers’ existing ecosystems.
Give customers reliable, permission-aware ways to let AI assistants retrieve context and take action in Wrike.
Turn customer needs, ecosystem signals and technical constraints into a focused roadmap for MCP, Skills and GraphQL.
Enable other teams across Wrike to contribute agent-ready tools and Skills while maintaining shared standards for quality and governance.
Your Qualifications:
5+ years of PM experience in technical, platform, AI, developer, or enterprise software.
Experience with MCP and Skills, including how agents use tools and guidance to act effectively.
Technical fluency in AI agents, MCP, Skills, permissions, reliability, and developer experience; hands-on engineering is not required. GraphQL experience and an understanding of structured product data is a major advantage.
Use customer research, adoption data, experiments, and feedback to set priorities and improve outcomes.
Explain complex technical concepts clearly to engineers, customers, partners, and senior stakeholders.
Proactive and can-do: take ownership, solve problems, and adapt as you learn.
Why This Role Is Unique:
You will help define how Wrike becomes a trusted platform for AI assistants and agents, not just a destination where work is stored.
You will work at the intersection of agentic AI, developer experience, enterprise permissions, platform strategy and customer value.
The role is remote across the European Union, with a preference for Prague, Czech Republic and Cyprus.
What’s Next?
Introduction Call with a Recruiter
Conversation with the AI Product Director
Interview with Product and Engineering, Architecture representatives
Final interview with CPO and HRBP
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Cyprus - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Work Intelligence Unit is building the foundation for a work delivery platform for humans and agents. MCP gives AI assistants secure, permission-aware access to Wrike, Skills help them use that access effectively and GraphQL provides a structured foundation for retrieving and acting on work data.
We are looking for a Senior Product Manager to lead the product direction for Wrike’s AI Platform & Ecosystem, including MCP, Skills and GraphQL. You will make Wrike easier for AI assistants and agents to understand, use and extend.
This is a platform role with broad leverage. You will lead the core MCP team, help other Wrike teams create their own MCP tools and Skills where they hold domain expertise and give the GraphQL engineering team clear product direction on how its capabilities and tools should evolve. You will also own the publishing and ongoing quality of the Wrike MCP plugin across relevant AI marketplaces, including OpenAI, Anthropic and Microsoft.
Role Scope:
You will own the strategy and roadmap for Wrike’s agent-facing platform, working closely with the core MCP and GraphQL engineering teams complemented by Architecture, Security, customer-facing and product teams across Wrike.
MCP, Skills and GraphQL Strategy:
Lead the core MCP team and define the roadmap for how external AI assistants and agents securely interact with Wrike.
Define MCP standards and enable other Wrike teams to create high-quality tools for the domains where they have expertise.
Lead the discovery and creation of Skills that help agents and AI assistants use Wrike effectively, while establishing standards that other teams can follow.
Set the product direction for GraphQL and the tools built on top of it, ensuring its evolution improves the coverage and usefulness of Wrike Core.
Ecosystem, Quality and Distribution:
Own the publishing, maintenance and evolution of the Wrike MCP plugin across relevant marketplaces, including OpenAI, Anthropic and Microsoft.
Create a clear approach to MCP quality, reliability, governance, documentation and developer experience.
Work with customers, partners and internal teams to identify the highest-value agent workflows and improve them through feedback and usage data.
Translate technical trade-offs into clear product decisions; hands-on coding is not required.
What You Will Help Shape:
A scalable MCP and Skills ecosystem that lets AI assistants and agents securely understand and act on work in Wrike, while enabling Wrike teams to contribute their domain expertise.
GraphQL capabilities and tools that broaden the coverage and usefulness of Wrike Core for MCP, Skills, and future agent experiences.
A strong marketplace presence and high-quality plugin experience across the AI assistants where customers want to use Wrike.
Your Impact:
Make Wrike a trusted, useful system of action for AI assistants and agents working across customers’ existing ecosystems.
Give customers reliable, permission-aware ways to let AI assistants retrieve context and take action in Wrike.
Turn customer needs, ecosystem signals and technical constraints into a focused roadmap for MCP, Skills and GraphQL.
Enable other teams across Wrike to contribute agent-ready tools and Skills while maintaining shared standards for quality and governance.
Your Qualifications:
5+ years of PM experience in technical, platform, AI, developer, or enterprise software.
Experience with MCP and Skills, including how agents use tools and guidance to act effectively.
Technical fluency in AI agents, MCP, Skills, permissions, reliability, and developer experience; hands-on engineering is not required. GraphQL experience and an understanding of structured product data is a major advantage.
Use customer research, adoption data, experiments, and feedback to set priorities and improve outcomes.
Explain complex technical concepts clearly to engineers, customers, partners, and senior stakeholders.
Proactive and can-do: take ownership, solve problems, and adapt as you learn.
Why This Role Is Unique:
You will help define how Wrike becomes a trusted platform for AI assistants and agents, not just a destination where work is stored.
You will work at the intersection of agentic AI, developer experience, enterprise permissions, platform strategy and customer value.
The role is remote across the European Union, with a preference for Prague, Czech Republic and Cyprus.
What’s Next?
Introduction Call with a Recruiter
Conversation with the AI Product Director
Interview with Product and Engineering, Architecture representatives
Final interview with CPO and HRBP
Benefits & Perks:
25 working days of paid vacation
Sick Leave Compensation (5 Uncertified + 10 Certified Days)
Parental Leave: Fully Paid Maternity / 4 Weeks Paid Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Life Insurance (Employees)
Provident Fund
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Work Permit, Blue Card & Naturalization Support
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
As a Manager of Solutions Engineering for Commercial at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products through professional services, support, training, and customer success. You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products. You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space. All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well.
What You’ll Be Doing:
Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences.
Get the best out of your team with a coaching mindset and lead from the front approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team.
This role requires you to lead from the front! Executive sponsorship of key accounts in the region will be key to your success. The right candidate will be a thought leader to customers and internally within Grafana Labs.
Direct the bulk of your day-to-day work based on guidance and goals from your leadership, owning the planning, actions and outcomes of the region.
Partner with Sales leadership on top of funnel programs, marketing initiatives and community/company events to drive awareness of Grafana’s brand and the problems we help solve.
Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful.
Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering
Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with discovery, demonstrations, key stakeholder interviews, workshops and technical validation, including POVs and Mutual Account Plans
Own your teams PG plan in partnership with your sales and sales leader counterparts, helping build pipeline for new logo targets
What Makes You a Great Fit:
Located on the West Coast
5+ years in the high tech industry having held roles such as Developer, Sales Engineer/Architect, Manager, etc.
Direct experience mentoring, developing people and managing performance over time.
Experience in Open Source selling or Cloud first/Product led sales go to market motion a big plus.
Direct experience implementing and/or executing a formal sales methodology, Command of the Message, qualification frameworks like MEDDPICC.
Direct experience selling monitoring/data/visualization products.
Direct experience in DevOps (IaC, CI/CD, GitHub Actions, etc) a plus
Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets.
Proven ability to work with sales leader counterparts
Compensation & Rewards
In the US, the OTE (On-Target Earnings) compensation range for this role is $234,000 - $278,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
London, United Kingdom
London, United Kingdom
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоСША; This is a fully virtual role — no travel or on-site presence required
ОфисColumbus, Ohio
United States, San Mateo, CA
United States, San Mateo, CA
ГибридseniorSydney, Australia
УдалённоseniorRemote (United States | Canada)
United States, San Mateo, CA
УдалённоRemote (United States | Canada)
seniorUnited States, Remote
seniorEstonia - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
seniorCzech Republic - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
seniorCyprus - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations