Location: Austin, in-person
Job Title:
Senior Growth Marketer
Austin, TX, In Office
Own retention for the millions of diners who use inKind
Food is at the center of culture, hospitality, and daily life across the planet. At inKind, we're building a new way to help restaurants thrive, built by restaurateurs for restaurateurs. We power the relationship between millions of diners and over 10,000 restaurants.
We are looking for a Senior Growth Marketer at inKind who can own user engagement and lifecycle development You'll combine consumer marketing instincts with strong data and technology fluency to decide what we say, to whom, through which channels, and when, to drive results.
Our team has a builder-first mindset, leveraging Braze and Snowflake to turn rich user data into personalized, lifecycle-driven marketing. You will own the engagement and lifecycle strategy across in-app, communications, and 3PD platforms. You will build a marketing program where automated agents are deeply integrated into operations. You'll work daily with designers, engineers, analysts, and other cross-functional team members.
What You'll Work On
Big picture, your job is simple - increase user LTV. How you’ll do it:
Engagement Strategy
Own the engagement and lifecycle roadmap, from hypothesis and segmentation to creative and execution to results and measurement to iteration and optimization to continual audit and enhancement over time
Define lifecycle stages (active, lapsing, high-value, dormant) using behavioral data and turn them into programs that improve engagement and user value
Write creative briefs and project plans that our automation and creative teammates can build from
Experimentation and Analytics
Build your own cohorts and segments, and read your own dashboards without waiting on an analyst
Design and ship experiments end to end (hypothesis, segment, creative, measurement, iteration and optimization), then productionalize what works
Develop process and tools to track experiments more effectively across campaigns and channels
Agent-Driven Marketing
Create the playbooks, infrastructure, prompts, and documentation that agents use to run campaigns safely
Set the guardrails (rules, approval steps, and monitoring) for campaigns that agents run
Use AI tools in your own daily workflow and help the team do the same
Minimum Qualifications
5+ years of B2C marketing experience, ideally for a consumer app
Experience running lifecycle marketing across multiple channels
Demonstrated experience designing and shipping experiments end to end
Comfort analyzing large datasets
Can build cohorts and segments from raw data, analyze results independently, and explain them to non-analysts
Hands-on use of AI tools in your workflow, and the ability to tell us which ones and how
Preferred Qualifications
Startup experience
Experience with a CEP such as Braze, Iterable, or Customer.io (the thinking matters more than the tool)
Experience running paid retargeting to reactivate lapsed diners.
Background in consumer marketplaces, rewards, restaurants, or hospitality
SQL familiarity or experience working with a cloud data warehouse (Snowflake, Redshift, BigQuery)
Experience working alongside engineers on automated or data-driven marketing systems
Some of Our Benefits
Exciting opportunities at the forefront of restaurant technology
Generous PTO and company holiday policy + company-paid Short Term Disability
100% employer-covered health and dental insurance; higher-tier and dependent coverage options available
Vision plan available at employee cost
Child care benefits and generous parental leave
Dog-friendly Austin office with great views of downtown
Daily lunches and snacks for in-office team members
Salary
$130,000 - $180,000 DOE
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: Lisbon, Portugal
Workplace: none
David Kennedy Recruitment
is working with a global technology and services company, operating in over 70 countries and helping well-known brands improve their businesses through technology and integrated solutions, that is seeking to onboard an
Operations Manager
to join their team in Lisbon.
The successful candidate will lead the on-site operations floor day to day, making sure performance goals are met across all teams and that client expectations for quality, efficiency and customer journey improvement are delivered. The company is looking for a hands-on leader with a strong BPO background who owns the floor.
Position: Operations Manager
Location: Lisbon, Portugal
Work model: On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Lead the operations floor, managing managers, supervisors and their teams, with accountability for the performance and results of multiple units
Select, train, develop and manage the performance of direct reports, planning and assigning work in line with company policies and legal requirements
Hold regular one-on-ones with direct reports to review performance and provide ongoing coaching
Analyse and maintain client Service Level Agreements, implement improvement plans where needed and ensure compliance with active contracts
Own client relationships, keeping communication open, understanding expectations and monitoring satisfaction
Host regular Business Reviews, presenting service and Operational Efficiency Reports, and lead weekly meetings with functional leaders on site operations and upcoming needs
Work with Training, HR, Quality, WFM and Talent Acquisition to build action plans that solve issues and drive continuous improvement
Contribute to programme profitability (revenue, margins, billing, seat utilisation and retention), with training and support to grow towards full P&L ownership
Partner with Business Development on growth opportunities and support site visits from potential clients
REQUIREMENTS:
Fluent in both Spanish and English at C1 level
Several years of BPO / contact centre operations management experience,
preferably with background in managing travel business
2–4 years of progressive management experience leading supervisors and team leaders
Strong floor leadership: visible, hands-on and able to drive performance across multiple teams
Experienced coach and mentor, able to build action plans that maximise performance and give effective feedback
Ability to analyse and improve work processes and lead change in a fast-paced environment
Able to work well under pressure, follow through to completion and maintain a professional demeanour
Excellent written and verbal communication skills, confident presenting to clients and internal stakeholders
Willing to work a flexible schedule
Based in Lisbon and legally authorised to work in Portugal
OFFER:
Competitive base salary depending on experience
Annual bonus
Meal allowance of €7.63 per working day
Health insurance from day one
Central location in Lisbon
Full paid onboarding on the company and the programme you will lead
Leadership and career development programmes
Location: Amsterdam, Netherlands
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The EMEA Mid-Market international team is responsible for building the international ads engine outside of the US, onboarding & growing advertisers to achieve their marketing objectives with proven solutions and at pace globally. This is an opportunity for you to be part of the team that expands the Reddit footprint: design the strategy, develop a high performing sales team and bring the magic of Reddit into new markets! We're looking for sharp, positive and motivated self-starters to help us build this team from the ground up! In addition to laying the foundation of the team
We're introducing a new role into our Mid market team that is end to end responsible to grow our book of business, managing both the pre and post sales journey of our clients. You will be responsible for your own book of Business, taking full ownership of strategic conversations, implementation & optimisations to grow the accounts. You will build & maintain a relationship at both client direct & agencies to meet their business objectives using Reddit's advertising suite. You will work closely with the wider Mid Market DACH Team to define best practices, treatments and process improvements that allow for more sustainable growth, efficiency or scale.
This role is required to work in person from our Amsterdam office.
Core Responsibilities
:
Act as the CEO of your book of business, and take full ownership of strategic bets, revenue forecasting, and ensuring operational rigor.
Generate advertising revenue from assigned clients via ad agencies and advertisers directly, ensuring their needs are met and exceeded
Responsible for revenue quota of assigned book of business each quarter
Develop and execute strategic sales plans to meet and exceed revenue targets.
Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship; Identify areas of additional opportunity within existing client relationships, including new lines of business, and move them through to close
Communicate feedback on our sales processes, narratives, and products in order to advocate for customers and improve the team's effectiveness and efficiency
Implement & optimize campaigns ( with the help of account strategists) to meet our clients’ advertising objectives through performance-driven or awareness campaigns
Pull and analyze data to compile compelling and actionable insights to move your clients' businesses forward.
Recognize and represent client needs and asks to cross-functional stakeholders
Proactively and continually identify areas of improvement
Qualifications:
9+ years of relevant experience in online media sales (platform experience preferred)
Strong understanding of the media landscape across the DACH region
Client-facing experience in advertising sales, account management, or paid social campaign management
Experience in monitoring marketing campaign performance, and make manual optimizations or strategic recommendations as needed
Experience in Pulling and analyzing data to compile compelling and actionable insights to move your clients' businesses forward.
Fluent in English & German
Users-first orientation
Positive outlook, team player
Demonstrated high achievement against sales targets
Motivated self-starter who thrives in unstructured environments
Solid understanding of customer marketing funnel and traditional marketing ecosystem
Experience working with Excel/Gsheets and delivering actionable insights
Understanding of digital measurement, tracking fundamentals and mobile measurement partners
Tenacious and entrepreneurial approach to working through product, process, and client challenges
Demonstrated ability to cultivate strong relationships with external partners
Benefits
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Private Pension plan with Employer-matching
100% employer-sponsored group medical plan
Income Replacement Programs
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Warszawa, Poland; Madrid, Spain; Belgrade, Serbia; Bucharest, Romania; Vilnius, Lithuania; Rīga, Latvia; Almaty, Kazakhstan; Tallinn, Estonia; Tbilisi, Georgia; Yerevan, Armenia
Workplace: fully
🧠 Tech Level: Senior
🗣 Language Proficiency: Requires fluent Russian, as part of the team communication is conducted in Russian
🧾 Employment type: Full time
🌍 Candidate Location: Poland,
other EU countries, Armenia, Georgia, Kazakhstan
🕐 Working Time Zone: CET
🚀 Start: asap
🧭 Planned Work Duration: Preliminary 3 months with potential for extension
👥 Customer Description:
The customer is a global mobility and urban services platform offering ride-hailing, intercity travel, delivery, and task assistance.
🧩 Project Description:
Data-collection platform spanning a worker mobile application, back office, and backend services.
⚙️ Project Phase:
Ongoing
👨💻Project Team:
frontend, 2 backend, QA, product manager
💡 Hard Skills / Must Have:
• Functional, integration, API, and end-to-end testing across onboarding, task processing, data capture, review, earnings, and payouts
• Testing TTL, expiry, reassignment, quotas, targeting, financial flows, privacy, consent, retention, and erasure
• Experience testing financial flows, such as accruals, balances, batch payouts, and reconciliation with third-party payout providers; understanding of data privacy requirements, including consent management, data retention, and erasure.
• Experience testing integrations with internal and third-party services, such as authentication, CRM and push notifications, payout partners, LLM providers, and cloud storage (S3).
• Strong understanding of microservices, event-driven and asynchronous architectures, including retries, timeouts, idempotency, duplicate events, and eventual consistency.
• REST/gRPC API testing and automation with Postman
• Automated testing with Playwright, Cypress, Appium, or similar frameworks
• Troubleshooting using logs, metrics, traces, databases, message queues, SQL/MySQL, Kafka, Grafana, Kibana, and CloudWatch
• Ability to validate consistency across the mobile app (Kotlin), WebView, back office, backend APIs, and distributed services, and troubleshoot partial failures and partner/service outages.
• CI/CD, Docker, AWS, distributed-service testing, test strategy, release validation, and production issue analysis
✨ Hard Skills / Nice to Have:
• Experience testing media capture and upload on mobile devices (photo, voice, video, text), including device fragmentation, permissions, poor or unstable networks, resumable uploads, and on-device validation.
• Experience testing ML/LLM-powered features and validating AI-generated outputs.
📌 Responsibilities and Tasks:
• Own test strategy, test planning, and release sign-off for the platform
• Test mobile media capture and upload under real-world device and network conditions
• Verify task lifecycle, quotas, submissions, review workflows, segmentation, and isolation
• Validate financial, compliance, consent, erasure, and audit flows
• Build and maintain end-to-end and API automation in CI, including load testing
🧪 Technology Stack:
Kotlin, Playwright/Cypress/Appium, Postman, REST/gRPC APIs, SQL (MySQL), Kafka, Grafana, Kibana, AWS (S3, CloudWatch), Docker, CI/CD
📞 Interview stages:
• English check (15 minutes)
• Internal technical interview (1-1,5 hour)
• Client interview (1 hour)
• Client interview – cultural fit (45 minutes)
💼
What we offer
Model: B2B contract with Bonapolia - one contract, one monthly invoice
Rate: negotiated per candidate seniority and client budget
Payment: monthly invoice, paid on the same schedule the client pays us (usually 30 days)
Contract written under your country's law
We handle the client-side paperwork: MSA, NDA, invoicing
🏢
About Bonapolia
Bonapolia is a family-owned IT staff augmentation team based in Lisbon. We build engineering teams for product companies and IT consultancies across Europe and the US.
More at
bonapolia.com
Location: Berlin
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
ABOUT THE ROLE
Taxfix recently launched its first products and services for self-employed people and
small and medium businesses in Germany. The B2B motions these products
need to scale have to be built from the ground up, with support from central
growth and channel experts: acquisition and onboarding, lead generation and
nurturing, sales, retention and expansion. In this role, your mandate is to
find, test and scale what works.
You own SE and SMB growth marketing end to end for Germany. You start from an
insight you found yourself and pick the few opportunities worth the time and
money. Before launch you set the success, kill and scale criteria and what done
means. Then you run the work yourself, or hand it to the expert best placed to
run it, read the result and decide whether to scale, iterate or kill.
Central specialist teams carry the established work, and you collaborate with
them: paid acquisition, CRM, marketing data and MarTech. You decide which
channels, segments and messages to test, and you build the growth loops nobody
at Taxfix has run yet. You work with the B2B product team, the B2B commercial
lead, Product Marketing and our Creative Studio.
WHAT YOU'LL DO
- Find the opportunities worth running. Turn customer conversations, sales
calls, funnel data and what you observe in the market into hypotheses and
experiments for SE and SMB growth. Rank them and run them. Pivot when an
experiment fails, and scale quickly when it works.
- Build multi-channel strategies. Build an experimentation engine, and use
its results to shape the multi-channel strategy for awareness and demand
capture across Taxfix's new B2B products. Central growth teams and channel
experts carry parts of the mix.
- Design how each product reaches its customers. For each growth loop,
decide the ICP segment to focus on, the channel and the message to test, how
the user flow and experience fit the loop, and the plan for scaling after the
first positive signals.
- Plan it, then run it yourself. Set success, kill and scale criteria before
launch. Build the prototype, landing page, content, onboarding flow or nurture
sequence with your own hands where that is fastest, and bring in central
experts where they do it better.
- Build B2B motions from zero to one. Acquisition and onboarding flows, lead
generation and nurturing, the handover to inbound sales, retention and
expansion loops. Several of these exist nowhere at Taxfix today.
- Read the results and make the call. Separate signal from noise at B2B
volumes, where samples start small. Decide to scale, iterate or kill, and turn
the read into recommendations for Product and commercial leadership.
- Use AI as an operating and growth advantage. Use AI to 10x your
effectiveness and your outcomes. Build your own prototypes, applets and tools
for the opportunities you run, and apply AI to discovery, analysis, content,
experimentation and repeating workflows.
- Steer budget where the evidence is thin. You hold the mandate to plan and
allocate budget for new B2B motions and growth loops.
WHAT YOU'LL BRING
- Strategist and operator in one person. You pick the opportunities and you
run them, to the standard you planned them to. Given the choice, you ship a
first version this week over polishing a plan for a month.
- 5+ years in B2B go-to-market. 5+ years of experience in B2B
go-to-market, growth, strategy or another go-to-market function, including
ownership of a product or business outcome.
- Zero-to-one experience. You took a new product, category, platform or
business line from the first growth-loop tests, through scaling, to a
multi-channel playbook.
- Close to the customer. You naturally stay close to our customers, talk to them, listen to sales calls and use customer insights to inform your decisions.
- Data literacy. You can define and interpret acquisition, activation, adoption,
retention, pipeline, conversion, revenue and product-usage metrics, and you
turn what you find into a decision.
- Agility and speed. You try new ideas all the time. When one fails, you
pivot. When one works, you move to scale it. Shifting priorities and tight
deadlines don't throw you off.
- Curious about B2B growth and AI. You follow the people and sources moving
both fields, and you can name what you took from them into your own work.
- Knowledge of the German market, ideally of how self-employed people and
small businesses buy. Fluent German is a big plus, not a must.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Задачи:
— Сквозная аналитика пользователей и источников;
— Анализ GGR/NGR, retention и прогноз LTV;
— Анализ партнеров, бонусной нагрузки и A/B-тестов;
— Поиск фрода и абьюза, дашборды и отчетность.
Требования:
— От 2 лет в продуктовой аналитике, от 1 года в iGaming;
— Опыт с LATAM/Tier-3;
— Сильный SQL, ClickHouse/PostgreSQL;
— Владение BI и статистикой A/B-тестов.
Условия:
— Удаленка, конкурентная зарплата;
— Отпуск и больничные;
— Рост вместе с продуктом.
Location: Munich
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey scales its post-sales function across EMEA, we are hiring a Legal Engineer Manager - Product Specialist to lead and grow the Product Specialist team in Munich. This role was created to provide senior leadership and strategic direction to a team of Product Specialists who support existing customers in maximising their use of the Harvey platform.
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows - driving adoption, increasing utilisation, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel, serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU'LL DO
- Lead and develop a team of Legal Engineers - Product Specialists in the DACH region, providing coaching, performance management, and career development support.
- Own the post-implementation customer relationship from a legal engineering perspective, ensuring law firm and in-house clients are effectively onboarded, trained, and supported on an ongoing basis
- Act as the senior escalation point for complex or strategic customer engagements, bringing deep product and legal expertise
- Partner with Account Management and Sales to identify expansion opportunities, support renewals, and contribute to retention strategy
- Collaborate with the Product team to surface customer feedback, advocate for platform improvements, and keep the team informed of new features and roadmap developments
- Define and iterate on team processes, playbooks, and frameworks to build a scalable and high-performing function
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
- Prior experience managing or mentoring a team, with a track record of developing talent and driving performance
- Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
- Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
- Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
- Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote, Austria; Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
The CSA role is a pivotal addition to our customer success team, focusing on building strong, consultative relationships with our key customers. Our CSAs will serve as trusted advisors, leveraging their deep understanding of DevSecOps best practices, industry trends and our software capabilities to help customers navigate complex challenges and achieve their desired outcomes.
Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others.
CSM handbook
.
What You’ll Do
Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives
Know the GitLab platform, our more common best practices, and use cases in order to guide the customer
Understand the customer journey and be able to guide them on future adoption
Act as the GitLab liaison for GitLab questions, issues, or escalations. Work with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed
Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction
Remain knowledgeable and up-to-date on GitLab releases
Provide immediate onboarding activities
Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals
Program manage account escalations Provide insights with respect to the availability and applicability of new features in GitLab as relevant
Support GitLab Services in identifying and recommending training opportunities
What You’ll Bring
Understanding of Git and typical branching strategies
Knowledge of software development lifecycle and development pipeline
Understanding of continuous integration, continuous deployment, DevSecOps
Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
Experience partnering with customers to define and achieve business outcomes
Familiarity working with customers of sizes relevant to the assigned segment
Exceptional verbal, written, organizational, presentation, and communications skills
Detailed oriented and analytical Strong team player but self-starter
Project management experience & skills
Strong technical, analytic, and problem-solving skills
Alignment with our values, and willingness to work in accordance with those values
Ability to travel if needed and comply with the company’s travel policy
Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions
Fluent German
About the team
The Customer Success Architect (CSA) team focuses on hands-on technical enablement, adoption, utilization and maturity - while maintaining strong customer relationships and business alignment.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Задачи:
— Собрать сквозную модель данных: игрок, источники, ID, депозиты, бонусы, GGR/NGR;
— Настроить витрины и дашборды, чтобы команда не просила выгрузки вручную;
— Считать GGR и NGR на FTD по источникам, партнёрам и GEO;
— Определять, каких партнёров масштабировать, а каких отключать при текущем CPA;
— Вести когортный retention и LTV;
— Строить ранний прогноз LTV на 3-й и 7-й день после FTD для принятия решений по ставкам и капам;
— Вместе с тимлидом retention контролировать бонусную нагрузку по сегментам;
— Проектировать и считать A/B-тесты и holdout-группы для CRM-кампаний и механик: определять, что дало реальный инкремент, а что нет;
— Вместе с риск-менеджерами находить сигналы фрода и абьюза: мультиаккаунты, бонус-хантинг, аномалии по партнёрам;
— Вести отчетность.
Требования:
— От 2 лет в продуктовой аналитике или аналитике данных, из них от 1 года в iGaming;
— Опыт с рынками Tier-3/ LATAM;
— Сильный SQL: оконные функции, CTE, когорты;
— Опыт с ClickHouse или PostgreSQL;
— Свободно работаешь с GGR/NGR, bonus cost, LTV, ARPPU и когортным retention;
— Самостоятельно собираешь дашборды в Metabase, Superset, Tableau или Power BI;
— Знаешь статистику для A/B-тестов: размер выборки, значимость, holdout;
— Умеешь делать из цифр вывод и рекомендацию, а не только отчёт.
Будет плюсом:
— Опыт с партнёрским трафиком: постбэки, трекеры, оценка качества по партнёрам;
— Python для автоматизации и ETL.
Условия:
— Полностью remote;
— Конкурентая заработная плата;
— Оплачиваемый отпуск + больничный ;
— Возможность развития вместе с продуктом.
Location: Remote - Ireland
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We are searching for a strategic community management and operations expert to join the International Community team and help grow Reddit outside of the US. As an integral part of the International Growth team, this role plays a key role in helping Reddit realize its mission: bringing community and belonging to everyone in the world.
This contract engagement is open to candidates based in the UK or Ireland.
As the Community Manager, you will be at the forefront of jumpstarting and fostering local communities. You will be an expert of the French market, proficient in English and French, and focused on proactive initiatives to build bridges with local volunteer moderators and innovate, iterate, refine, and scale our international consumer playbook. The insights derived from your relationships and experiments will help accelerate our growth in the market.
What you will do:
Gain a deep understanding of the market to identify user and local moderator challenges, and market opportunities.
Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans.
Build strategic plans to cultivate, recruit, educate, and grow a local community of moderators (i.e., volunteers who develop, maintain, and shape the culture of local communities). Implement a conversion funnel designed to onboard power users and external creators, transforming them into active moderators.
Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
Be obsessive about achieving aggressive goals and outcomes.
Analyze quantitative and qualitative data, set KPIs, and execute impactful community initiatives: leverage data to uncover community and moderator insights that will influence the direction of the local team in the market.
Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and BD teams.
What We Can Expect From You:
5+ years of community development, project management, growth, operations, or product consulting experience with a track record of community-led projects that have driven business impact.
Deep knowledge and understanding of French culture, including current events, politics, customs, traditions, language, topics of interest, and taboos.
Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it, including awareness of internet culture specific to France and an appreciation for the diverse cultural facets shaping contemporary French society.
Succinct and persuasive communicator: able to collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc.
Results-obsessed: demonstrates outstanding execution and high attention to detail.
Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements.
Proficiency in French & English.
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Remote - The Netherlands
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We are searching for a strategic community management and operations expert to join the International Community team and help grow Reddit outside of the US. As an integral part of the International Growth team, this role plays a key role in helping Reddit realize its mission: bringing community and belonging to everyone in the world.
This contract engagement is open to candidates based in the Netherlands.
As the Community Manager, you will be at the forefront of jumpstarting and fostering local communities. You will be an expert of the Dutch market, proficient in English and Dutch, and focused on proactive initiatives to build bridges with local volunteer moderators and innovate, iterate, refine, and scale our international consumer playbook. The insights derived from your relationships and experiments will help accelerate our growth in the market.
What you will do:
Gain a deep understanding of the market to identify user and local moderator challenges, and market opportunities.
Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans.
Build strategic plans to cultivate, recruit, educate, and grow a local community of moderators (i.e., volunteers who develop, maintain, and shape the culture of local communities). Implement a conversion funnel designed to onboard power users and external creators, transforming them into active moderators.
Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
Be obsessive about achieving aggressive goals and outcomes.
Analyze quantitative and qualitative data, set KPIs, and execute impactful community initiatives: leverage data to uncover community and moderator insights that will influence the direction of the local team in the market.
Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and BD teams.
What We Can Expect From You:
5+ years of community development, project management, growth, operations, or product consulting experience with a track record of community-led projects that have driven business impact.
Deep knowledge and understanding of Dutch culture, including current events, politics, customs, traditions, language, topics of interest, and taboos.
Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it, including awareness of internet culture specific to the Netherlands and an appreciation for the diverse cultural facets shaping contemporary Dutch society.
Succinct and persuasive communicator: able to collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc.
Results-obsessed: demonstrates outstanding execution and high attention to detail.
Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements.
Proficiency in Dutch & English.
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Position Overview:
The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. This role oversees a dual-shore support delivery model, leading US-based technical support and escalation teams while managing offshore support operations and BPO/vendor partners globally. The leader drives continuous evolution of the global support ecosystem to ensure world-class customer experience, SLA performance, and scalable support architectures supporting rapid enterprise growth, optimizing scope, capacity, and productivity of each support tier. Collaborates closely with Product, Engineering, Revenue, and Customer Success to champion the voice of the customer, transform support through AI and self-service automation, and foster a culture of technical excellence.
Key Responsibilities:
— Build, scale, and lead a high-performing global support organization with US-based engineers and offshore multi-tier support teams.
— Direct offshore vendor partnerships, BPO relationships, and captive international teams ensuring seamless follow-the-sun coverage, quality assurance, and aligned culture.
— Inspire, mentor, and develop career pathways for support managers, leads, and engineers across US and international hubs.
— Define and execute global technical support strategy aligned with organizational goals and enterprise customer growth.
— Assess team capabilities and optimize skills to reduce burden on internal teams.
— Establish, monitor, and optimize global performance frameworks including CSAT, SLA attainment, Aging, MTTR, First Contact Resolution, and Escalation Rates.
— Design and enforce standardized operating procedures across domestic and offshore teams for consistent high-quality service delivery.
— Provide real-time dashboards and consistent executive reporting on customer support health, bottlenecks, and top customer issues.
— Drive technology priorities and infrastructure investments across ticketing, CRM, telephony, and knowledge management systems.
— Implement AI-driven workflows, generative AI tools, and proactive self-service capabilities to deflect transactional inquiries and empower support teams.
— Deliver executive-level operational dashboards and insights to quantify support business impact and identify root-cause trends.
— Define and implement escalation management processes for critical platform incidents and high-value enterprise customer issues.
— Design internal escalation flows with visibility into bottlenecks and aging issues.
— Partner with Product, Engineering, Platform Engineering, and Revenue leadership to channel support insights into product roadmap improvements and defect remediation.
— Collaborate with Sales and Customer Success teams to optimize retention, expansion, and customer onboarding experiences.
Qualifications and Experience:
— 12–15+ years of progressive leadership experience in enterprise technical support, customer operations, or customer success within global SaaS, fintech, identity, or complex cloud API environments.
— 5+ years leading multi-tier global support organizations at Director or Senior Director level.
— Proven success managing distributed teams across US and offshore delivery centers or third-party outsourcing (BPO) partners.
— Strong technical depth in enterprise SaaS software, API integrations, cloud environments, and contact center technology ecosystems such as Salesforce Service Cloud, Zendesk, Jira, PagerDuty, and AI platform tooling.
— Demonstrated ability to build, analyze, and optimize core support KPIs, root-cause models, and cost-per-ticket metrics.
— Exceptional verbal and written presentation skills with experience delivering operational reviews to C-suite stakeholders and enterprise clients.
— Bachelor’s degree in Computer Science, Information Technology, Business Administration, or equivalent practical experience; Master’s or MBA preferred.
Benefits & Perks:
— Competitive salaries, bonus plan (for eligible roles), and equity plan.
— Modern Health for financial, mental, and physical wellness.
— 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices).
— Unlimited vacation and flexible hours.
— Comprehensive medical benefits for employees and their families.
— Emotional & Physical Wellness services including EAP & Prove Well-Being Reimbursement.
— Bottomless snacks & beverages at certain office locations.
— Daily GrubHub stipend for lunch if coming into the office (US Offices).
Equal Opportunity Employment:
Prove is committed to providing equal employment opportunity regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status, or other personal characteristics.
Privacy & Data Protection:
Prove collects and uses personal information in the job application process as detailed in their Recruitment Privacy Policy.
To apply, visit: https://weworkremotely.com/remote-jobs/prove-senior-director-global-support
Задачи:
— Разработка Data Pipelines: проектирование и реализация ETL/ELT-пайплайнов, построение DAG в Apache Airflow, написание кастомных операторов и сенсоров на Python, настройка ретраев, алертинга и зависимостей.
— Стриминг и батч-обработка: разработка стриминговых джоб на Apache Flink и батч-процессинга на Apache Spark.
— Оптимизация производительности: поиск и устранение узких мест, оптимизация медленных SQL-запросов (анализ execution plans, индексы, партиционирование), тюнинг конфигурации движков обработки (Flink, Spark) и баз данных для минимизации потребления ресурсов (CPU, RAM, I/O).
— Обеспечение качества данных: организация тестирования трансформаций данных, внедрение механизмов проверки целостности и актуальности данных, реализация процессов нормализации и дедупликации.
— Интеграции: разработка и поддержка интеграций между системами: REST/gRPC API, базы данных, message brokers (Kafka, MQTT), файловые хранилища (S3), Timeseries DB.
— Взаимодействие с разработчиками и тестировщиками для уточнения технических ограничений и требований.
Требования:
— Опыт работы на позиции Data Engineer от 4 лет в сфере разработки ПО.
— Опыт работы с Postgres и MSSQL.
— Опыт настройки и оптимизации OLAP-движков (Trino, StarRocks) и современных хранилищ (Cassandra, Redis).
— Практический опыт работы с Apache Airflow (написание DAG, кастомные операторы).
— Опыт использования Apache Kafka (producer/consumer) и Apache Flink (разработка стриминговых джоб, состояние, чекпоинты).
— Опыт работы с Apache Iceberg, понимание архитектуры lakehouse, использование Lakekeeper для управления метаданными, работа с объектным хранилищем S3.
— Опыт реализации Change Data Capture паттернов для синхронизации данных между системами.
— Знания в области архитектуры данных и баз данных: понимание принципов нормализации и денормализации, проектирование relational и columnar моделей, стратегии управления данными (lifecycle, retention, versioning).
— Владение Python: написание скриптов, модулей, работа с асинхронностью при необходимости; опыт написания DAG в Apache Airflow, включая кастомные операторы, hooks, sensors.
— Умение профилировать процессы, находить bottlenecks, оптимизировать SQL-запросы и настраивать ресурсы кластеров под нагрузку.
— Опыт организации хранения данных для последующих задач OLAP / OLTP с учетом требований (consistency / integrity).
— Опыт организации обработки данных в рамках задач OLAP / OLTP с применением различных паттернов (batch processing, CDC).
— Понимание ключевых особенностей и сценариев применения различных паттернов организации интеграционных потоков (batch processing, CDC) с учетом их характеристик (3V+).
— Умение структурировать информацию, работать с требованиями, документировать технические решения.
Будет плюсом:
— Опыт работы с Timeseries базами данных (InfluxDB, TimescaleDB, TDengine и др.).
— Глубокий опыт эксплуатации кластеров (Hadoop, YARN, Kubernetes) в production-среде.
— Знание SQL на продвинутом уровне (оптимизация сложных запросов, window functions, CTE).
— Опыт работы с CI/CD для data-пайплайнов.
— Понимание принципов DDD, event-driven архитектуры.
— Опыт работы с Apache NiFi.
Location: Kazakhstan
Workplace: Remote
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
ABOUT THE ROLE
You'll turn the deposits portfolio into clear analytics that shape how Salmon grows and protects its savings products across the region.
WHAT YOU'LL DO
- Work directly on the deposits product, close to the people who build and run it, with a real say in what gets measured and why
- Take a business question and run it end to end yourself — pull the data, analyse it, and land on a recommendation
- Handle work that ranges from recurring portfolio reporting to ad-hoc research, segmentation, and unit economics
WHAT YOU'LL OWN
- Build reporting and analytics on the deposits portfolio — volumes, structure, and dynamics over time
- Define the product metric tree, funnels, and retention analysis
- Monitor liquidity and concentration across the portfolio
- Forecast depositor churn and surface the drivers behind it
- Run ad-hoc research, customer segmentation, and unit-economics analysis
- Translate findings into clear recommendations for the product team
WHAT MAKES YOU A STRONG FIT
- SQL in practice: window functions, CTEs, and complex joins
- Solid grounding in statistics and the ability to run an investigation end to end, from question to conclusion
- English at B1 or above for written communication, documentation, and calls
- Analytical maturity that outweighs years on paper
NICE TO HAVE
- Databricks or Spark SQL
- dbt
- Python
- BI dashboards (Tableau)
- Experience in fintech or banking
WHAT WE OFFER:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Remote-first role, with collaboration hours from 10:00 Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- Regular team offsites, sports activities, and team events
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Задачи:
— Выбирать приоритетные рынки и каналы, формировать маркетинговую стратегию для СНГ и LATAM.
— Работать с внутренним медиабаингом и внешними командами.
— Искать, подключать и вести веб-мастеров и партнёров, договариваться об условиях.
— Работать с моделями CPA, RevShare и Hybrid.
— Настраивать Scaleo, Keitaro и аналогичные системы: постбэки, интеграции, атрибуция, пиксели, BI-отчётность.
Требования:
— Опыт работы с рынками СНГ и/или LATAM.
— Опыт работы с медиабаинговыми командами (внутренними и внешними) и партнёрским трафиком.
— Знание моделей CPA, RevShare, Hybrid и опыт переговоров с партнёрами.
— Опыт с трекерами и партнёрскими платформами (Scaleo, Keitaro или аналоги): постбэки, интеграции, атрибуция.
— Понимание метрик: LTV, Retention, payback, ROAS, качество трафика.
Location: Philippines
Workplace: Hybrid
About the job
Salmon – Who We Are and What We Do
Salmon is a fast-growing consumer FinTech group, founded in July 2022 with the vision of creating the best credit-led, technology-centric bank in Southeast Asia. We chose the Philippines to be our first market and are now a licensed bank and consumer-lending group.
Salmon was founded by three Co-founders who built and held senior leadership positions at Tinkoff, a highly successful tech-enabled bank that reached a market capitalization of more than US$20bn.
Salmon has built a highly qualified and global team of finance and technology professionals and is backed by world-class investors, which include International Finance Corporation (a member of the World Bank Group), Lunate (an investment management vehicle affiliated to the sovereign wealth fund of Abu Dhabi), and other prominent Fintech investors.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing high quality access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Responsibilities
- Create strategies and partnership models to develop profitable commercial relationships with retailers - through distribution channels, networks and individual retailers
- Build a portfolio of retailers across a variety of categories to develop long-term and strategic business relationships.
- Negotiate commercial terms, contracts and agreements that create sustainable, long-term value for the Company, retailers and consumers.
- Be accountable for retailer activity and engagement throughout the retailer's onboarding journey.
- Establish a proactive account management strategy to drive growth and retention by analyzing product performance, identifying cross-sell/up-sell opportunities and implementing best practices, marketing programs and other solutions to meet retailer needs and Company's strategic objectives.
- Provide sales data, dashboards and reports to retailers to show the value add to their business.
- Hire, train, manage and mentor a team of sales/distribution staff.
- Serve as a catalyst for change and continuous improvement of product enhancements, new solutions and go-to market strategies based on transaction data analysis, first-hand experience, competitor understanding and other insights.
- Work closely with the Key Accounts Management team/function, which is separate from the Point-of-Sale Networks team/function.
- Collaborate cross-functionality with marketing, compliance, risk, data / analysis, product and technology, finance, legal and operations and other teams as appropriate to achieve desired business results.
Requirements
- A minimum of five (5) years of experience in sales leadership roles, preferably within a B2C environment
- At least one (1) to two (2) years of managerial experience
- Experience in fintech, POS/BNPL, or retail industries is an advantage
- Demonstrated ability to work effectively in a fast-paced, multitasking environment
- Proficiency in English at B2 level or higher
- Must be based in Benguet, Cagayan, Ilocos Region, La Union, Pangasinan, Nueva Vizcaya, Tarlac, Batangas, Makati-Taguig, Quezon City, Rizal, Parañaque, Valenzuela, Pampanga, Ilocos Sur, Bohol, and Cebu.
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
About GoMining
GoMining is building the next generation of the Bitcoin economy.
Our mission is to unlock Bitcoin's full potential, moving it from a passive asset into an active financial system used daily by millions of people.
We combine mining, payments, and Bitcoin finance into one global ecosystem, making Bitcoin products accessible to both mainstream and crypto-native audiences.
About the Role
We are looking for a
Head of Ambassador & Partner Growth
to own and scale GoMining's global partner-driven acquisition ecosystem, including ambassador, referral, affiliate, and growth partnership programs.
This is a strategic leadership role with full ownership of partner-driven growth — from acquisition strategy and program development to monetization, performance, and revenue generation.
You will be responsible for transforming these programs into a scalable, predictable, and profitable growth engine that attracts new users, increases engagement, and generates measurable business results.
We are looking for someone who combines
strong commercial thinking, performance marketing expertise, partnership development, and hands-on execution
.
Key Responsibilities
Growth Strategy & Channel Ownership
Own the global strategy, development, and performance of GoMining's ambassador, referral, affiliate, and growth partnership programs.
Build and scale these programs into predictable, measurable, and profitable user acquisition channels.
Identify growth opportunities across different markets, audiences, and partner segments.
Develop channel strategies, budgets, incentive models, and growth roadmaps.
Identify and launch new partnership-driven acquisition initiatives.
Build scalable processes and infrastructure to support international expansion.
Build and lead the team responsible for these growth channels.
Ambassador, Referral & Affiliate Programs
Lead the development and scaling of GoMining's global Ambassador Program.
Own and optimize referral and affiliate programs, including acquisition, activation, engagement, and retention.
Develop effective commission structures, referral mechanics, rewards, and partner incentive models.
Recruit and develop relationships with high-performing ambassadors, affiliates, creators, influencers, and community leaders.
Build partner segmentation, onboarding, education, and performance management processes.
Develop ambassador engagement initiatives, competitions, recognition programs, and campaigns.
Continuously improve partner activation, productivity, and long-term engagement.
Strategic Growth Partnerships
Identify and develop partnerships that drive measurable user acquisition and revenue.
Negotiate commercial terms, commissions, revenue-sharing agreements, and performance targets.
Build long-term relationships with key partners, high-performing affiliates, and influential community leaders.
Explore new acquisition opportunities across crypto, fintech, Web3, and adjacent industries.
Develop co-marketing initiatives, joint campaigns, and partner-led growth activities.
Expand the partner ecosystem into new geographies and audience segments.
Performance, Analytics & Revenue
Take ownership of channel KPIs, including new users, paying users, revenue, CAC, LTV, ROI, conversion, and partner retention.
Manage the full acquisition funnel, from partner activity and referrals to registration, conversion, and monetization.
Analyze performance by channel, geography, partner segment, and cohort.
Optimize acquisition costs, commission structures, and channel profitability.
Build transparent reporting, performance dashboards, and revenue forecasts.
Identify underperforming areas and continuously test new approaches to improve results.
Ensure sustainable unit economics and measurable return on partner investments.
Leadership & Cross-Functional Collaboration
Build, manage, and develop a high-performing team across ambassador, affiliate, referral, and partnership growth functions.
Establish scalable processes, operating standards, and performance management systems.
Collaborate with Product, Performance Marketing, Brand, Content, Analytics, Finance, and Community teams.
Work with Product teams to improve referral mechanics, tracking, attribution, and partner experience.
Provide ambassadors and partners with the tools, content, education, and support needed to succeed.
Collect partner feedback and translate market insights into product and growth opportunities.
Ensure partner activities comply with brand standards, relevant regulations, and anti-fraud requirements.
Requirements
5+ years of experience in
affiliate marketing, ambassador programs, referral marketing, growth partnerships, or other performance-driven acquisition channels
.
Proven experience building, managing, and scaling affiliate, referral, ambassador, or partnership-driven acquisition programs.
Demonstrated track record of driving measurable user acquisition, revenue growth, and commercial results through partner channels.
Experience owning acquisition or revenue targets, managing channel budgets, and optimizing unit economics.
Strong understanding of performance marketing, conversion funnels, CAC, LTV, ROI, attribution, and retention.
Experience developing and optimizing commission structures, referral mechanics, partner incentives, and revenue-sharing models.
Proven ability to recruit, negotiate with, and manage high-performing affiliates, creators, influencers, or commercial partners.
Strong analytical skills and ability to make data-driven decisions based on funnel, cohort, and channel performance.
Experience building and managing teams, establishing processes, and leading cross-functional initiatives.
Ability to combine strategic leadership with hands-on execution.
Experience working across international markets and scaling programs across different geographies.
Excellent communication, negotiation, and stakeholder management skills.
English C1+.
Nice to Have
Experience in
crypto, Web3, fintech, trading, iGaming, or other performance-driven digital industries
.
Existing network of crypto affiliates, creators, influencers, community leaders, or growth partners.
Experience scaling multiple partner-driven acquisition channels simultaneously.
Experience with affiliate tracking, referral management, attribution, and marketing automation platforms.
Understanding of referral fraud, affiliate compliance, and incentive abuse.
Experience building partner programs for global B2C products with large user bases.
Experience with Telegram, Discord, X, YouTube, and other crypto-native platforms.
Strong understanding of Bitcoin and the broader crypto ecosystem.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
About GoMining
GoMining is building the next generation of the Bitcoin economy.
Our mission is to unlock Bitcoin's full potential, moving it from a passive asset into an active financial system used daily by millions of people.
We are combining mining, payments, and Bitcoin finance into one seamless platform, replacing fragmented crypto tools with a single, intuitive experience.
About the Role
We are looking for a
Chief Commercial Officer (CCO)
to own GoMining's global commercial strategy and revenue growth.
This is an executive role with end-to-end responsibility for how GoMining
acquires, monetizes, retains, and grows customers across the ecosystem
.
You will own the commercial model across sales, digital channels, VIP, retention, partnerships, and cross-sell. You will work closely with Product GMs, Marketing, Finance, and Analytics to identify where revenue is created or lost and turn those insights into measurable growth.
The CCO will be accountable not only for top-line growth, but also for
margin, unit economics, pricing, discounts, channel efficiency, and overall commercial performance
.
Responsibilities
Commercial Strategy & Revenue
Own GoMining's global commercial strategy and overall revenue performance.
Set revenue targets, commercial priorities, and growth plans across products, markets, and customer segments.
Own performance across key revenue channels, including digital sales, VIP, retention, partnerships, and direct sales.
Identify new revenue opportunities across existing and new products.
Build a predictable commercial operating model with clear ownership, KPIs, and accountability.
Monetization & Unit Economics
Own commercial unit economics, margins, pricing principles, discounts, and promotional mechanics.
Identify revenue leakage across acquisition, conversion, payments, retention, and monetization.
Define customer segmentation and commercial treatment by value, behavior, geography, and product usage.
Develop cross-sell and upsell strategies across the GoMining ecosystem.
Ensure growth initiatives deliver sustainable revenue rather than volume without profitability.
Sales, Retention & Customer Growth
Drive performance across acquisition, conversion, repeat purchases, retention, and customer lifetime value.
Develop the commercial strategy for VIP and high-value customer segments.
Improve sales funnels and conversion together with Product, Marketing, and Analytics.
Launch commercial campaigns, promotions, and initiatives and measure their incremental impact.
Build systematic approaches to reactivation, retention, and customer value growth.
Product & Go-to-Market
Partner with Product GMs to translate product metrics into commercial outcomes.
Influence product roadmaps based on revenue potential and customer behavior.
Own the commercial side of new product and market launches.
Define pricing, packaging, offers, and monetization strategies together with Product and Finance.
Drive adoption and cross-sell between mining, payments, and Bitcoin financial products.
Leadership & Performance Management
Build and lead a high-performing commercial organization.
Establish clear KPIs, forecasting, reporting, and performance management across commercial teams.
Run regular business reviews based on actual performance versus targets.
Work closely with the CEO and executive team on company strategy and growth priorities.
Create a data-driven culture where commercial decisions are based on measurable business impact.
Requirements
10+ years of experience in commercial leadership, revenue, sales, growth, or business development.
5+ years in a senior leadership role with significant revenue responsibility.
Proven ownership of a large-scale
B2C or B2C2B commercial function
.
Strong track record of growing revenue across multiple products, channels, or markets.
Experience owning revenue targets, forecasting, pricing, margins, and unit economics.
Deep understanding of acquisition, conversion, retention, LTV, cross-sell, and monetization.
Experience managing several commercial functions such as Sales, VIP, Retention, Partnerships, or Revenue Operations.
Strong analytical mindset and ability to make decisions based on financial and product data.
Experience working closely with Product, Marketing, Finance, and Analytics.
Ability to operate effectively in a fast-moving international product company.
Strong executive communication and leadership skills.
English C1+.
Nice to Have
Experience in
fintech, payments, crypto, digital assets, marketplaces, or other transaction-driven businesses
.
Experience scaling a consumer product with millions of users.
Experience managing commercial operations across multiple geographies.
Understanding of Bitcoin and the broader crypto ecosystem.
Experience building or transforming a commercial organization during a high-growth stage.
Experience with subscription, investment, loyalty, marketplace, or financial products.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Lisbon, Portugal
seniorAmsterdam, Netherlands
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seniorWarszawa, Poland; Madrid, Spain; Belgrade, Serbia; Bucharest, Romania; Vilnius, Lithuania; Rīga, Latvia; Almaty, Kazakhstan; Tallinn, Estonia; Tbilisi, Georgia; Yerevan, Armenia; 🕐 Working Time Zone: CET
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ГибридMunich
УдалённоseniorRemote, Austria; Remote, Germany
УдалённоRemote - Ireland; This contract engagement is open to candidates based in the UK or Ireland
УдалённоRemote - The Netherlands; This contract engagement is open to candidates based in the Netherlands
УдалённоseniorМожно работать из любой страны
УдалённоБеларусь, Россия
УдалённоKazakhstan; Remote-first role, with collaboration hours from 10:00 Manila time (UTC+8)
ГибридheadPhilippines; Must be based in Benguet, Cagayan, Ilocos Region, La Union, Pangasinan, Nueva Vizcaya, Tarlac, Batangas, Makati-Taguig, Quezon City, Rizal, Parañaque, Valenzuela, Pampanga, Ilocos Sur, Bohol, and Cebu