Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As Manager of Channel Partnerships at Tennr, you will own pipeline generation through the activation of our signed partners. Tennr's business development team signs partners; you take the handoff and build the enablement, incentives, cadence, and systems that turn a contract into a qualified pipeline. You will build and scale partnerships in phases, starting with the most established base and expanding across additional channels over time.
We're looking for a builder who has activated a channel before at a healthcare company and is energized by a partner base that is signed but not yet producing.
RESPONSIBILITIES
- Be the primary relationship owner with a growing book of signed partners.
- Map partner networks to Tennr's ICP and identified target accounts so partners can effectively hunt in the verticals we care about, segmented by specialty and geography.
- Partner with sales enablement and marketing to build playbooks and high-impact collateral for partners to use in market.
- Run the cadence that keeps partners producing between deals: reviews, check-ins, communications, and the incentive programs behind them.
- Stand up partner tooling and reporting, feed insight back to BD on which partners to sign more of, and extend the motion to new channels as we sign it.
QUALIFICATIONS
- Experience activating and scaling a signed partner or channel base at a growth-stage company.
- Demonstrated success generating pipeline through partners, with clear ownership of a number.
- Experience activating channels for a company selling into healthcare, with fluency in MSOs, GPOs, and EMRs.
- Track record of designing or rebuilding a partner incentive program.
- Proven expertise with key CRM/PRM tooling (SFDC, Crossbeam, etc.)
- Strong executive presence across both startup and enterprise audiences
- Entrepreneurial self-starter who operates with a high ownership mentality
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure.
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week.
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: United States (Remote); Vancouver, British Columbia; Toronto, Ontario; Ottawa, Ontario
Workplace: Remote
ROLE SUMMARY
Temporal Cloud is Temporal’s managed SaaS product, used by customers to run workloads with varying requirements for throughput, latency, resilience, isolation, data residency, and cost. Namespaces are the primary unit of isolation within Temporal Cloud.
In this role you’ll own the Cloud Namespace product surface end-to-end: ensuring customers can provision, configure, operate, and evolve Namespaces safely and effectively over time. You’ll partner with engineering teams to deliver customer-facing capabilities and shape internal operational systems for namespace placement, provisioning, capacity management, and more.
WHAT YOU’LL DO
- Own the full Cloud Namespace lifecycle for an operator using Temporal Cloud: understanding workload needs, provisioning and management flows, defining the right configuration defaults and policies, updates-in-place, and safe deletion.
- Define and evolve differentiated Namespace offerings (e.g., higher/lower SLA, latency, durability, residency, and cost options) that are easy for customers to understand and trust.
- Own throughput and capacity management for Namespaces (e.g., autoscaling, TRUs, reserved vs. elastic capacity, scheduling, visibility, limits, and quotas).
- Drive operational policy and features (Namespace placement in deployment rings, replication, scaling) to deliver highly performant, reliable, and cost-effective service at massive multi-tenant scale.
- Define and own Namespace SLOs and SLAs, including instrumentation and customer-facing communication of performance and reliability expectations.
- Own the Namespace APIs & configuration used by customer automation, the Temporal Cloud UI, and other products and services.
WHAT YOU’LL BRING
- Product leadership experience shipping and operating platform/infrastructure products, especially where reliability, performance, and cost tradeoffs matter.
- Strong systems thinking: ability to translate workload needs into tiering, pricing, policy, quotas/limits, and defaults that scale across many customers.
- Comfort partnering closely with engineering on technical topics like autoscaling, capacity planning, rolling deployment and placement logic, and resilience patterns—even if you’re not writing production code.
- Experience defining and managing SLOs/SLAs and using metrics to drive product decisions and prioritization.
- Ability to build alignment across stakeholders (Engineering, Cloud Ops/SRE, Support, Sales, Solutions, Security) and make clear, durable decisions in ambiguous environments.
- Clear written and verbal communication, including the ability to produce crisp PRDs, decision docs, and customer-facing explanations.
NICE TO HAVE
- Experience with multi-tenant systems, workload isolation, and “noisy neighbor” mitigation.
- Familiarity with API product design for long-lived resource lifecycle operations and safe evolution over time.
- Background working on placement, routing, data residency, or geo-distributed reliability problems.
- Experience building pricing/packaging inputs for tiered services in partnership with Finance/GTM.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a Cyber Case Manager to join the Global Information Security team within Cyber Security Operations. As the Security Operations Center (SOC) continues to grow, dedicated ownership of the case lifecycle has become essential to ensuring incidents and investigations are consistently tracked and driven to closure. The Cyber Case Manager serves as the single point of accountability for that lifecycle – from intake through resolution – ensuring every case is owned, prioritized, progressing, and documented. This individual-contributor will report to the Security Operations leader.
Responsibilities
Own the end-to-end lifecycle of security cases including intake, ownership assignment, progress tracking, and driving cases to resolution and closure.
Serve as the single point of accountability for case status across the SOC, maintaining an accurate, prioritized, real-time view of all open incidents and investigations.
Exercise authority to assign, reprioritize, and escalate cases across SOC Analysts, Threat Detection Engineering, and Incident Response to keep work moving and eliminate stalled cases.
Enforce case-handling SLAs and quality standards; proactively identify aging, blocked, or at-risk cases and escalate to the Security Operations Leader.
Coordinate cross-functional workstreams spanning incident response, DFIR, insider-threat cases, vulnerability-remediation tracking, audit and GRC findings, and eDiscovery and legal-hold requests.
Manage case documentation and evidence integrity – ensuring timelines, actions, decisions, and artifacts are captured consistently and remain audit-ready.
Integrate case workflows with SIEM/SOAR so alerts, enrichment, and automated actions flow into and out of the case record without manual re-keying.
Produce case metrics and leadership reporting, including MTTD, MTTR, backlog, aging, closure rates, and SLA adherence
for SOC leadership and stakeholders.
Build and continuously improve case-management processes, intake criteria, and runbooks to increase throughput and reduce manager overhead.
Facilitate case reviews, shift and regional handoffs, and post-incident lessons-learned, ensuring action items are tracked to completion.
Leverage the SOC’s SIEM and SOAR platforms, with Jira and Confluence as the system of record.
Collaborate with Legal, Compliance, Human Resources, SOC Analysts, Security Engineering, Cloud Security, Incident Response, and business stakeholders to support sensitive investigations, maintain confidentiality and chain of custody, and strengthen iCapital’s overall cyber resiliency.
Participate in incident-driven after-hours coordination as needed to keep high-priority cases moving.
Qualifications
3–6 years of experience in cyber security operations, incident response, or security case and program management
Bachelor’s degree in information security, computer science, or information technology is preferred
Experience in a regulated industry; financial services or fintech is preferred
Hands-on experience managing incident or case queues in a SOC or incident response environment
Working knowledge of SIEM and SOAR platforms and how alerts and cases flow through them
Proficiency with Jira and Confluence for workflow management, tracking, and documentation
Strong understanding of the incident response lifecycle and frameworks such as NIST and MITRE ATT&CK
Demonstrated ability to coordinate across teams and drive work to closure through influence and follow-through, without direct reporting authority over those teams
Familiar with handling sensitive investigations, evidence handling, and chain-of-custody principles
Exceptional organization, prioritization, and attention to detail while managing many concurrent cases
Excellent written and verbal communication skills, with the ability to report status clearly to both technical and executive audiences
Relevant certifications (i.e. GCIH, GCFE, PMP, ITIL, or Splunk and SOAR) are preferred
Experience with dedicated case-management or SOAR platforms (i.e. ServiceNow SIR, TheHive, Splunk SOAR and Phantom)
Exposure to insider-threat, DFIR, eDiscovery, legal-hold, or GRC and audit workflows
Familiar with cloud environments, AWS is preferred and knowledge of Agile frameworks is preferred
Benefits
The base salary range for this role is $100,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Mexico
Workplace: remote
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
Summary:
In this exciting position, the Multimedia Content Reviewer will be writing and reviewing linguistic content in a language which they have a native level proficiency to ensure the highest quality of accuracy for customers using the world's foremost multimedia platforms. With time the Multimedia Content Reviewer will become the cultural ambassador for their language market and will be expected to produce fully localized content and flag potential cultural issues with content types, wording and articulate suggestions to make allcontent appropriate and relevant for the target markets.
The ideal candidate possesses a strong background in Media Marketing with an emphasis on Marketing, marketing localization, advertising and localization, combined with proven creative writing skills and exceptional attention to detail.
We are specifically seeking candidates with deep market expertise for the target locale (es-MX), who understand local consumer behavior, marketing trends, cultural nuances, media landscapes, and the music industry ecosystem. Candidates should also demonstrate strong awareness of contemporary music and movie trends, genres, audience preferences, and pop culture relevant to their market.
Source: en-US.
Target language: es-MX.
In addition, candidates should be passionate about media, music entertainment, technology and digital marketing ecosystems.
Main Duties
he following is a non-exhaustive list of responsibilities and areas of ownership of the
Multimedia Content Reviewer
:
Localize, transcreate and adapt marketing and media-related content to ensure maximum relevance, engagement and effectiveness for the target market audience while maintaining brand voice and messaging objectives.
In addition to related marketing copy, you may also be asked to write, review and optimize marketing-oriented copy across multimedia products, digital campaigns, promotional materials, apps, audience-facing communications with strong consideration for local market expectations and cultural relevance.
Perform regular linguistic review of their own work as well as the work performed by other members of the localization team for all content types.
Copy-edit and fact check content to ensure accuracy of content.
Perform LQA (Localization QA) testing of any content published on live platforms (music and app descriptions, marketing material and marketing campaigns).
Conducts market-specific research on local content treatment, content, product and terminology trends and best localization practices for the target audience in their market.
Report on data and/or assets across a broad scope of media and content types.
Act as a subject matter expert (SME) for the assigned market, providing guidance on marketing language, local consumer preferences, media trends and culturally relevant messaging.
Collaborate with global language team via virtual meetings, emails on content review tasks to ensure calibrating terminology and style, understanding trends and market specific insights, translations based on the market team's needs.
Requirements
BS/BA and 2+ years of work experience in Media Marketing, Music Marketing, Digital Marketing, Advertising, Marketing Localization, Creative Copywriting or related fields, with proof of writing samples or marketing content contributions.
Experience in translation and localization of multimedia content.
Ability to quickly detect issues and inconsistencies from a massive sea of content and make sound judgement calls based on information at hand.
Possesses deep familiarity with local media channels, marketing trends, digital platforms, entertainment industries and consumer culture within their market.
Has ability to own language market and make confident linguistic decisions.
Must be highly detail-oriented with ability to multitask, prioritize and meet deadlines.
Fluency in written and verbal English.
Strong computer literacy, knowledge of iOS/macOS systems a plus.
Well capable of typing in their native level language using a local (English) keyboard.
Ability to work independently and remotely.
Collaborative; enjoys teamwork in a multicultural environment.
Location: New York, NY; San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Lead the design and delivery of production-grade AI agents: We believe the best managers lead from being hands-on and close to the work. Our managers operate as ICs for their first 3-6 months at Sierra, and then evolve to manage and grow a team of engineers, all while building highly performant, reliable, and intuitive AI agents that are central, mission-critical, and directly drive Sierra’s growth. These aren’t prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. You’ll ensure technical excellence, operational reliability, and high customer impact.
- Own the Agent Development Life Cycle (ADLC): You’ll both build directly, and guide your team through the full lifecycle—from initial pilot through deployment and continuous iteration—coaching engineers to set and maintain the standard for ADLC best practices. You’ll ensure projects are delivered on time, meet customer needs, and scale effectively in production environments.
- Partner with large enterprises and cutting-edge startups: You’ll collaborate with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and guide your team in building AI agents that transform how they operate at scale. You’ll also work with innovative startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Shape the future of the platform: Your team’s direct work with customers will guide the evolution of Sierra’s core platform. You’ll surface unmet needs, prioritize initiatives, and collaborate with research, product, and platform teams to shape the future of AI agent development and Sierra’s product.
WHAT YOU'LL BRING
- Experience building and scaling, as well as leading engineering teams that build and scale, end-to-end production systems
- Strong technical problem-solving skills and the ability to guide teams through ambiguous, fast-changing environments
- A leadership style that comes from being hands-on, and blends high standards with empathy, fostering both speed and quality
- Proven ability to work closely with customers and translate business needs into technical deliverables
- Excellent communication skills across technical and non-technical audiences
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience developing AI agents a plus).
- Experience building or deploying AI/LLM systems in production
- Background as a founder, engineering lead, or startup builder with high ownership and urgency
- Familiarity with tools for today’s AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Experience interfacing with customers or leading technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Indonesia; Europe
Workplace: Remote
About Eneba
At Eneba, we're building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We're proud of what we've accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT THE TEAM
We are the Marketing Team, driving sustainable growth to make Eneba the leading marketplace for gamers worldwide. We combine data-driven decision-making with creativity to build a brand that's entertaining, trustworthy, and loved by millions of gamers. Fast-moving by nature, we continuously experiment, learn, and optimize to create meaningful experiences for our users and unite gaming communities around the globe.
As a Content Editor, you'll join our growing Content team responsible for The Hub - Eneba's editorial platform covering gaming, technology, cashback deals, price comparisons, coupons, and other commercially driven content. You'll own content from ideation through optimization, using SEO, AI-powered tools, and performance insights to create articles that drive both traffic and business impact.
This is a team for people who enjoy taking ownership, moving quickly, experimenting with new ideas, and continuously improving the performance of their content.
Responsibilities
- Write and edit long-form SEO content for Eneba's Hub across gaming, tech and other consumer-focused topics.
- Produce content at a high weekly volume while maintaining strong editorial and quality standards.
- Refresh and optimize existing articles based on SEO and performance data to improve traffic, rankings and commercial results.
- Own content pieces end-to-end, including research, fact-checking, editing and coordinating supporting visuals when needed.
- Track how your content performs and use those insights to continuously improve it.
- Use AI tools as part of your everyday workflow to improve research, quality and production efficiency.
- Work closely with SEO, design and other Content team members, while experimenting with ways to make content perform better.
Requirements
- Hands-on experience writing or editing SEO-focused, long-form content.
- Exceptional written English with excellent grammar and strong attention to detail.
- Ability to produce content at a high volume while maintaining consistent quality.
- Strong research and fact-checking skills, with a focus on accuracy.
- Comfortable using content performance data to improve your work.
- Comfortable using AI tools as part of your content workflow and open to learning new AI-supported ways of working.
#LI-DNP
What it's like to work at Eneba
- Opportunity to join our Employee Stock Options program.
- Opportunity to help scale a unique product.
- Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote, opportunity to work and travel.
- Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
Please attach CV's in English.
To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO:
- Lead full-cycle recruitment processes, from sourcing and screening to closing and onboarding, ensuring a seamless and positive candidate experience.
- Identify and engage with passive candidates through various channels, including online platforms, networking events, and industry connections, to build a strong, diverse talent pipeline.
- Drive initiatives to ensure diverse hiring practices and build a team reflective of our values and culture.
- Utilize metrics and analytics to track recruiting performance, identify areas for improvement, and optimize processes to achieve hiring targets, reporting regularly to hiring partners.
- Develop and execute our campus recruiting strategy, building relationships with universities and student communities, and representing Sierra on campus through recruiting events, career fairs, and other programs that build awareness and attract exceptional early-career talent.
- Help build and run Sierra’s internship and early-career programs, from campus recruiting and events to creating a high-quality intern experience that engages, develops, and converts exceptional early talent.
WHAT YOU'LL BRING:
- 5+ years of full-cycle or university recruiting experience, preferably in a fast-paced, high-growth tech environment.
- Proven ability to develop and execute recruiting strategies that align with business objectives.
- Proficiency in using recruiting metrics and data to inform decisions and improve processes.
- Strong collaboration skills with a willingness to work cross-functionally to achieve Sierra’s goals.
- Relationships with career centers, student orgs, faculty, and ambassadors.
- Experience in planning and executing campus engagement strategies, across universities through targeted events and partnerships.
EVEN BETTER...
- Ability to navigate ambiguity in order to adapt to the ever-changing needs of a growing organization.
- Ability and willingness to travel during peak recruiting cycles and work flexible hours as needed
- An interest in building from the ground up: launching intern programs, designing early talent hiring process
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: United States; Serbia; Azerbaijan; Romania; Kazakhstan; United Kingdom; Poland
Workplace: Remote
About the company
iSpeedToLead runs a real estate lead marketplace focused on motivated home-seller leads for investors, wholesalers, and operators. Businesses shop for leads as they shop for products in e-commerce: they see key details before they buy, with transparency, control, and predictable outcomes. The JV program places unsold motivated seller leads with real estate operators who have the teams, follow-up systems, and closing ability to convert them into revenue.
Role overview
The JV Partnership Manager owns who gets into the JV program, how they perform, and whether they stay. You will recruit and close new JV partners, onboard them properly, coach them to perform, hold them accountable, retain the ones worth keeping, and grow their value over time. You are not here to collect signups - you are here to build a partner base that produces revenue consistently and grows month over month.
Responsibilities
- Recruit, qualify, and close high-quality JV partners who have real acquisition teams and real closing ability
- Onboard new partners properly: set expectations early, drive activation fast, and prevent stalling
- Coach partners directly on follow-up, lead handling, prioritization, and pipeline execution
- Organize monthly partner meetings, performance reviews, and accountability check-ins
- Retain strong partners through results, not just relationship maintenance
- Identify upsell opportunities inside the existing partner base and act on them
- Catch disengagement and performance drops early, not after a partner has already mentally quit
- Analyze why top partners outperform and push lower performers to close the gap
- Protect the quality of the partner base by filtering out weak operators before they waste lead flow
- Build repeatable systems for recruiting, onboarding, coaching, and growing JV partners
- Work cross-functionally to make sure partners are supported, integrated, and operationally set up
Requirements
- 2+ years in partner recruitment, affiliate management, business development, or any role where you recruited, closed, and managed external revenue-generating relationships
- Proven ability to sell a partnership, set expectations, and hold partners to them
- Experience coaching or managing external partners on execution and performance, not just maintaining relationships
- Strong enough commercially to spot the difference between a serious operator and someone who interviews well but will not perform
- Comfortable managing 30+ active partner relationships without losing control of any of them
- Organized, responsive, and high-accountability - you follow up before anyone asks you to
- Clear written and verbal English
- Comfortable in a fast-paced, performance-driven environment where outcomes matter more than activity
Nice to have
- Experience in real estate investing, wholesaling, or lead generation
- Background in JV structuring, affiliate programs, or revenue-share partnerships
- Experience building a partner channel from early stage or scaling an existing one
- Familiarity with CRM tools, lead management platforms, and performance tracking systems
What we offer
- A role with real ownership over a revenue channel that directly impacts company growth
- Competitive base salary plus performance-based compensation - your results are visible and rewarded
- A lean, fast-moving team where operators thrive and bureaucracy does not exist
- Remote flexibility
- A company that treats JV partnerships as a core growth engine, not a side project
Location: Cyprus
Workplace: onsite
About You
Xsolla is opening a Club in Limassol — a physical hub for the game development community, partners, and the local video-games ecosystem. We are looking for a Club Administrator to take ownership of the venue from the construction phase through to full daily operation.
This is a hands-on, high-autonomy role. In the first phase, you will supervise the build-out and ensure the space is delivered exactly to our design intent. Once the Club opens, you become the person who keeps it running — operations, suppliers, events, compliance, and the day-to-day relationships with the landlord, building management company and local authorities.
If you are organised, comfortable holding contractors and vendors to a standard, and enjoy being the go-to person for a physical space that people care about, this role will suit you.
About Us
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Key Responsibilities
Design & Construction Supervision (pre-opening)
Supervise the execution of the approved design project, including all construction, fit-out, and finishing works
Ensure all works comply with Xsolla internal design guidelines and brand standards; escalate and resolve deviations before they become permanent
Coordinate contractors, subcontractors, and site schedules; track progress against timelines, budget, and quality expectations
Manage snag lists, technical acceptance, and formal handover of the completed space
Maintain full documentation of the project: drawings, approvals, change requests, certificates, and warranties
Day-to-Day Club Operations (post-opening)
Own the daily operation of the Club: opening and closing procedures, access control, space readiness, and general upkeep
Oversee maintenance, cleaning, technical systems (HVAC, AV, IT infrastructure, security), and preventative servicing
Manage room and space bookings, capacity planning, and the operational calendar
Act as the first point of contact for anything related to the physical space
Supplies, Vendors & Procurement
Control all supplies and inventory: office and hospitality consumables, F&B, equipment, and event materials
Source, onboard, and manage vendors and service providers; negotiate terms and monitor performance
Handle purchase requests, contracts, invoices, and reconciliation in line with internal finance procedures
Track and report operational spend against the approved Club budget
Authorities, Landlord & Regulatory Affairs
Serve as the primary liaison with local authorities and their representatives
Lead or support negotiations with the landlord and building management on lease matters, works approvals, service charges, and access
Obtain and maintain all required permits, licences, inspections, and certificates for the venue and its activities
Ensure continuous compliance with Cypriot local regulations, including health and safety, fire safety, accessibility, and any licensing relevant to events and hospitality
Events Coordination
Coordinate all events hosted at the Club — meetups, workshops, partner sessions, community nights, and corporate hosting in collaboration with Event Manager
Handle end-to-end event logistics: setup and teardown, AV and technical needs, catering, staffing, guest registration, and access
Coordinate with internal marketing, community, and business development teams, and with external organisers and sponsors
Be present on-site during events as the operational owner; resolve issues in real time
Produce post-event summaries covering attendance, costs, issues, and recommendations
Compliance, Process & Reporting
Ensure all Club activity aligns with Xsolla internal rules, policies, and procedures
Maintain accurate operational records, vendor documentation, and compliance files
Provide regular reporting on operations, spend, events, and any risks or open issues to the Club Director and regional leadership
Requirements
Experience
3+ years of experience in an administrative, office management, facility management, or events management role — ideally a combination of these
Demonstrated experience coordinating vendors, suppliers, or contractors
Experience interacting with landlords, building management, or public authorities
Exposure to construction, fit-out, or renovation project supervision is a strong advantage
Languages
English — mandatory
(professional working proficiency)
Greek — mandatory
(professional working proficiency)
Russian — advantageous, not required
Skills & Attributes
Strong organisational skills and the ability to run multiple parallel workstreams without dropping details
Confident, professional communicator — comfortable holding vendors and contractors accountable
Practical problem-solver with a bias toward resolving issues on the spot
Comfortable with budgets, invoices, and basic financial tracking
Working knowledge of the Cypriot regulatory and permitting landscape
Flexible availability, including occasional evenings and weekends for events
Eligible to work in Cyprus
Nice to Have
Familiarity with the gaming, tech, or startup community in Cyprus
Background in hospitality, coworking, cultural venues, or member clubs
Experience working within an international company and its internal procedures
What Success Looks Like
First 3 months:
The build-out is progressing on schedule and on budget, fully aligned with Xsolla design guidelines. All permits and approvals required for opening are secured or clearly tracked. Vendor framework is in place.
First 6 months:
The Club is open and operating smoothly. Operational routines, supplier relationships, and compliance documentation are established and running without escalation. The first events have been delivered successfully.
Ongoing:
The Club is a reliably well-run, on-brand space that the community and internal teams trust — with clean compliance, controlled costs, and events that run without friction.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Remote - US
Company Description:
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
What You'll Do:
You will work on our storage platform which supports the B2 Object Storage and Computer Backup products, responsible for reliably storing the customer data. You will help improve durability, increase throughput, and drive architectural changes to support the long term requirements of our service.
Responsibilities:
Lead technical design discussions and produce clear design documents
Drive the implementation on large features
Shape coding methodologies and best practices
The Right Fit:
7+ years of OOP (Java, Rust, C++, C#, etc) in an enterprise environment, with a heavy focus on backend development
Experience building large scale software systems running on thousands of servers
Professional experience incorporating AI-assisted development tools (e.g., Gemini, Cursor, Claude Code)
Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout
Exhibits curiosity and seeks to understand before offering solutions
Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward
Applies analytical thinking to ambiguous problems
Bonus points for:
Proficiency in Java or Rust
Experience with developing host-managed SMR solutions
Experience with discovering and implementing performance improvements, including CPU and IO
Familiarity with hard drive performance and optimization
Experience building and interpreting models, dashboards, or reports
Understanding of Linux internals and file systems
Required for all Backblaze Employees:
Good attitude and willingness to do whatever it takes to get the job done
Strong desire to work for a small, fast-paced company
Desire to learn and adapt to rapidly changing technologies and work environment
Rigorous adherence to best practices
Relentless attention to detail
Excellent interpersonal skills and good oral/written communication
Excellent troubleshooting and problem solving skills
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is:
Non-Bay: $175,000 - $200,000
Bay Area: $200,000 - $225,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
What You'll Do:
You will work on our storage platform which supports the B2 Object Storage and Computer Backup products, responsible for reliably storing the customer data. You will develop host-managed SMR support for the storage platform, optimizing for throughput and costs.
Responsibilities:
Lead technical design discussions and produce clear design documents
Drive the implementation on large features
Shape coding methodologies and best practices
The Right Fit:
10+ years of OOP (Java, Rust, C++, C#, etc) in an enterprise environment, with a heavy focus on backend development
Experience building host-managed SMR support for storage systems
Experience benchmarking IO performance and resolving bottlenecks
Experience building large scale software systems running on thousands of servers
Professional experience incorporating AI-assisted development tools (e.g., Gemini, Cursor, Claude Code)
Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout
Exhibits curiosity and seeks to understand before offering solutions
Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward
Applies analytical thinking to ambiguous problems
Bonus points for:
Experience with discovering and implementing performance improvements, including CPU and IO
Familiarity with hard drive performance and optimization
Experience building and interpreting models, dashboards, or reports
Understanding of Linux internals and file systems
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is:
Non-Bay: $205,000 - $230,000
Bay Area: $245,000 - $265,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle.
- Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
WHAT YOU'LL BRING
- Language fluency - professional fluency in both Spanish and English
- 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship-building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]."
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle.
- Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
WHAT YOU'LL BRING
- Language fluency - professional fluency in both Brazilian Portuguese and English
- 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship-building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]."
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: United States
Workplace: Remote
We are looking for a Senior Analyst, Strategy & Planning to serve as the operational counterpart to FP&A inside Revenue Operations. This role is accountable for headcount and expense management, comp plan execution, forecast roll-ups, and the analytical work that keeps the GTM organization on plan.
Reporting to the Director of Strategy & Planning, you will partner directly with FP&A and across Revenue Operations. This is a high-visibility individual contributor role with broad exposure to the operating mechanics of the GTM organization.
WHAT YOU'LL BE DOING
- Program-manage the annual planning cycle across Sales and Finance: own the timeline, drive the deliverables, coordinate stakeholders, and synthesize the output into a single plan.
- Own headcount and expense management for the GTM organization: track plan vs. actual, manage requisitions, partner with hiring managers and recruiting on capacity.
- Run the comp plan modeling and execution cycle: scenario modeling, plan documentation, exception handling, and partnership with the comp administrator on payout accuracy.
- Build and maintain forecast roll-ups across regions and segments. Partner with FP&A on variance analysis and corporate forecasting.
- Support territory and quota deployment: produce the analytical work that underpins the annual plan and mid-year adjustments.
- Maintain the Strategy & Planning analytical layer: dashboards, recurring reports, and the data quality work that makes the rest of the team's work possible.
- Partner with FP&A on month-end close, commissions accruals, and revenue reporting.
WHAT YOU BRING ALONG
- 5+ years in revenue operations, sales finance, FP&A, strategic finance, or a similar analytical role. SaaS or consumption-based business model experience preferred.
- Owner-operator mindset. You treat your scope as a system you own end-to-end: you build it, you run it, you fix it when it breaks, and you measure it by what it produces.
- Comfortable program-managing a cross-functional process. You can hold a timeline, drive deliverables across Sales and Finance leadership, and synthesize across stakeholders without being told how.
- Strong financial modeling skills. Driver-based modeling in Excel and Google Sheets, built independently.
- SQL fluency required; Python a plus. Familiarity with ClickHouse, dbt, or a comparable modern analytics stack. Comfort working in code, not just spreadsheets.
- Working knowledge of accounting principles: how revenue, commissions, and expense flow through the financial system.
- Detail-oriented and comfortable with operational rigor. You see controllership as a discipline, not a chore.
- Strong written and verbal communication. Able to translate analytical work into clear recommendations for senior stakeholders.
- Familiarity with Salesforce, comp administration platforms (CaptivateIQ, Spiff, or similar), and BI tools.
- Bachelor's degree in a quantitative field
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As an AV Operations Specialist, you'll be accountable for how the AV spaces perform, how support requests get resolved, and how events land in the space you're responsible for. This role will help own all areas within the AV landscape. In a given week you might execute a preventative maintenance sweep across a floor of conference rooms, work the support queue and drive a recurring failure to root cause, and then run technical coverage for an all-hands or an executive presentation that evening.
You'll be the regional presence our AV Engineering and Production teams build on — the person who catches problems before users report them, and who turns what you learn on the ground into standards the rest of the team can run from. Your work directly enables the collaboration and transparency that advance our AI safety mission.
Responsibilities
Site Ownership & Room Health
Serve as the AV owner for your office — accountable for the health, readiness, and performance of every room and event space in the building
Execute preventative maintenance programs and recurring room sweeps on a defined cadence, not only in response to tickets
Maintain accurate inventory of room systems, peripherals, wireless microphones, cameras, and portable production gear, including spares strategy and replacement cycles
Coordinate AV scope for office moves, room reconfigurations, and new-space readiness in partnership with Workplace and AV Engineering
Know your estate: maintain the room documentation, as-builts, and site-specific gotchas that make your office supportable by anyone on the team
Support Operations
Help own the AV support queue — triage, prioritization, resolution, and escalation with clear diagnostic context
Participate in the regional AV on-run rotation (West, East, or EMEA), covering AV issues during local business hours alongside the daily room-check discipline
Systematically isolate faults to a point in the signal chain rather than reaching for reboots and cable swaps
Drive recurring issues to root cause and surface them to AV Engineering as candidates for platform-level or design-level fixes
Contribute to runbooks, standard operating procedures, and knowledge base documentation that other technicians follow
Event Support & Production
Provide technical coverage for live and hybrid events in your office — from small executive presentations and team meetings through to all-hands and company-wide broadcasts
Operate event production systems including audio consoles, video switchers, camera systems, playback, and streaming encoders
Run pre-event readiness: walkthroughs, rehearsals, source checks, gear staging, and failover planning
Handle scoping conversations with requesters — translating what a stakeholder wants the event to feel like into an equipment and staffing plan that fits the team's SLA
Turn novel one-off events into repeatable standards — a template, runbook, or gear list that makes the next one easier for the whole team
Vendor Direction & Cross-functional Partnership
Direct AV integrators, contractors, and event labor on site, holding them to defined scope, SLAs, and quality standards
Partner with Workplace, Events, and IT on lead times, expectations, and readiness
Act as the regional feedback loop to AV Engineering — what's failing, what's missing, and what the standard should be
Communicate status, risk, and resolution to non-technical stakeholders in clear, calm, jargon-free language
You May Be a Good Fit If You:
Have 8+ years of hands-on experience in AV operations, workplace technology, or technical event support
Have owned a standing estate — the same rooms, the same stakeholders, week over week — and were accountable for how those spaces performed over time
Bring working fluency across room systems, event audio, video, camera, and streaming, with enough depth to diagnose problems rather than only report them
Are comfortable being the only AV person in the building, and can prioritize independently across maintenance, support, and events
Bring structure to ambiguity — checklists, intake processes, maintenance cadences, and documentation
Are energized rather than drained by being the front-facing technical partner to executives, event producers, and everyone else who walks up to you in a hallway
Take ownership end-to-end, from noticing a recurring failure to getting it permanently fixed
Thrive in a fast-moving environment where standards are being written rather than inherited
Strong Candidates May Also Have Experience With:
Q-SYS DSP platforms — comfortable navigating and reasoning about existing audio/video routing and control designs
Logitech CollabOS and Sync, Google Meet hardware, Zoom Rooms, and enterprise room system administration
Preventative maintenance and room-sweep programs across a distributed room fleet
Broadcast video switchers such as Blackmagic ATEM, Ross Carbonite, or NewTek TriCaster
Digital audio mixing consoles such as Yamaha DM7 or CL/QL series, and Shure wireless systems
PTZ camera systems and multi-camera workflows
Ticketing and workflow systems such as Jira, and participation in an on-run rotation
Coordinating AV contractors, integrators, and labor for site support and event coverage
CTS certification or equivalent demonstrated capability
Role Specific Location Policy:
This role will be based in our New York office
This role is expected to be in office 5 days per week
Occasional evening and early-morning coverage is expected around major events
4-6 weeks of travel annually may be expected for this role for distributed support, office buildout support, and event coverage as needed
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
Workplace: Remote
SENIOR LIFECYCLE MARKETING MANAGER
ABOUT WISTIA
Making videos is easy. Making them work for your business? That is where Wistia shines. Our end-to-end platform gives businesses the tools to create, host, share, and analyze videos and webinars, all in one place.
Our mission? To be the go-to video and webinar platform for businesses. And we know that mission starts with a team that feels valued, supported, and empowered to do their best work.
WHY THIS ROLE MATTERS
The Senior Lifecycle Marketing Manager will play a critical role in helping our users discover, adopt and realize ongoing value with our product and features. This role will combine strategic thinking with analytical rigor and exceptional execution to serve a wide range of customers with unique needs, delivering the right message at the right moment.
This role will identify opportunities through customer insights and product data, design sophisticated lifecycle programs, lead customer engagement strategies for new products and features, and continuously evolve the user experience through experimentation. You’ll partner closely with Growth Product, Product Marketing, Content, Demand Generation, Customer Success and more to shape what content gets created based on what the lifecycle program needs, connect what happens next when someone clicks an email and lands in the product, and build customer delight programs that turn satisfied users into advocates for the brand.
Who You'll Work With: This role reports to our Senior Director of Demand Generation, and partners closely with the Growth Marketing, Content, Marketing Operations, Growth Product, Demand Generation and Customer Success teams.
What It's Like Working on This Team: This is a hands-on, high-ownership IC role that will own the strategy and the execution. You'll be the person in the room asking whether something is actually right for the person receiving it, not just convenient for an upcoming initiative, and you'll proactively mine the database for what's missing: which segments are underserved, which lifecycle moments have no coverage, where we're leaving user potential on the table. While your primary, initial execution is email, your thinking extends beyond that, asking what happens after the click and flagging when a complementary channel, in-product moment, or webinar should be running alongside it.
This role will leverage AI to meaningfully scale what they are able to do — accelerate experimentation, sharpen segmentation, find patterns in the database faster than any manual process could — and bring what you learn back as a resource for the broader marketing team, not just apply it to your own work. You will regularly translate what you are seeing in customer behavior into input that shapes what the rest of marketing invests in next.
- Why is this role exciting? The lifecycle program has strong foundations ready for a dynamic and more personalized approach that’s connected to how users actually grow with Wistia. You will not be executing someone else's playbook; you will be building the next one. You’ll partner with Product Growth and other marketing teams to create key touchpoints with our user base and have ownership of one of marketing's highest-leverage channels at a company with a loyal, engaged customer base and a product that delivers real value.
- How does it directly support Wistia's mission? Wistia's mission is to be the go-to video and webinar platform for businesses. This role will help users realize that value by discovering what the product can do, deepening how they use it, and understanding what Wistia can mean for their business long-term. You will be building and influencing the engine that makes those connections happen.
- What interesting challenges will candidates tackle? Evolving a maturing email program toward trigger-based, behavior-driven lifecycle marketing takes real craft and cross-functional reach. You will shape what content gets created, work with product and growth teams on the infrastructure that enables personalization at scale, and use AI to do things that were not previously possible with a lean team. The challenge is not just technical — it is also about building the internal relationships and trust that let you influence how the whole organization thinks about engaging its users.
Work Environment: Remote — open to candidates anywhere in the US.
KEY RESPONSIBILITIES
- Deeply understand our users and our product to help them succeed and grow
- Own the strategy and execution of 1:many and 1:few lifecycle programs, primarily through email, focused on driving product adoption, feature awareness, and cross-sell/purchase readiness across trial and customer audiences — setting users up for the expansion moments that matter, upstream of the transactional triggers.
- Build and evolve a trigger-based, behavior-driven email program that supports what users are actually doing in the product.
- Proactively mine and analyze our existing database for opportunities: identify underserved segments, under-engaged users, and untapped lifecycle moments that email can address, and build programs around what you find.
- Develop a customer delight program to reward and celebrate our customers for their success, turning them into advocates for our brand.
- Partner closely with Content to identify gaps and shape what gets created based on what the lifecycle program needs to drive adoption and awareness. Yes, you’ll use existing assets, but also actively influence the content roadmap.
- Partner with Events, Webinar, and Product Marketing stakeholders to ensure lifecycle email is integrated with launches, live programming, and feature releases and vice versa. When a feature ships or a webinar goes live, this person should already have a lifecycle angle ready.
- Work alongside Marketing Ops as a partner on HubSpot strategy and architecture, having input into how the platform is structured and maintained to support lifecycle goals.
- Leverage AI tools to scale the sophistication and output of the email program in the short term while also planning ahead for what will be needed in the future.
- Define and track KPIs tied to adoption, engagement, and cross-sell readiness. Translate those signals into input for the broader marketing team by surfacing what the data tells us about user behavior, content needs, and where we are leaving value on the table.
- Collaborate cross-functionally with Content, Growth Marketing, Growth Product, Marketing Ops, and Customer Success to ensure the email program is working in concert with the broader GTM motion and that your insights about the customer lifecycle are actively shaping how the team operates.
WHAT WE'RE LOOKING FOR
- 9+ years of email and lifecycle marketing experience at a B2B SaaS company, with a consistent track record of owning strategy and program outcomes — not just execution.
- You may have managed a team at some point in your career, and you are choosing to stay hands-on. You know your leverage is in your craft, your systems, and your ability to scale through smart use of AI — not headcount — and you have built your career around that.
- You are already using AI tools in meaningful, practical ways to scale output and program sophistication — from content generation to segmentation logic to experimentation velocity. You bring that muscle into this role and keep pushing it forward.
- Deep HubSpot expertise: you can architect segmentation, automation workflows, and dynamic content at a program level, and you are comfortable co-owning the platform with an Ops partner rather than operating within someone else's setup.
- A strong cross-functional influencer, particularly with Content, Events, Webinars, Product Marketing, and Growth Product teams that produce things the lifecycle program should be amplifying and integrating.
- You know how to identify what the lifecycle program needs, build alignment with partners who have their own priorities, and get results without direct authority.
- A genuine user advocate — you think about what is right for the person receiving the email, not just what is useful for the business sending it, and that instinct makes the programs you build more effective.
- Analytically sharp: you can look at funnel and engagement data, identify where email can move the needle, and build a compelling case for what to prioritize next.
- Experience with adoption and engagement-focused programs — you think about email beyond acquisition and conversion and understand how to use it to build product habits and deepen customer relationships over time.
- Experience with PLG or product-led growth motions — trial activation, feature adoption signals, self-serve upgrade behavior — is a meaningful plus.
WHY YOU'LL LOVE WORKING AT WISTIA
At Wistia, we are building the leading video platform for small and medium B2B businesses, and we know that starts with our team. We support, challenge, and celebrate one another, and we invest deeply in connection. Why? Because strong relationships drive better outcomes, and because work is more meaningful when we genuinely care about the people we do it with.
We care a lot, so our benefits are actually benefits, not just the fun stuff like swag and snacks in the office (though we have lots of those too!). We know the biggest investment we can make is in our employees, so we provide:
- A competitive compensation package that includes employee stock options
- 401k with 3% company contribution, regardless of whether you contribute (Roth 401k available)
- Fully paid healthcare, dental, and vision insurance premiums (family plans included)
- Pre-tax FSA and Dependent Care Account
- 16 weeks of paid parental leave
- Flexible Time Off. Everyone should get out of their office to recharge and reboot.
- Annual professional development stipend (courses, conferences, and more)
- New hire bonus to enhance your home office setup
- Pet insurance discount
Wistia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking by region and channel, sequencing, and team initiatives
- Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity
- Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned
- Coordinate cross-functional initiatives that span Product, Eng, Design, Legal, Sales, and Ops teams—driving alignment, timelines, and accountability
- Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution
- Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes
- Build our outbound operations playbook in partnership with Legal and continuously improve it so we can scale with quality and intention
WHAT YOU’LL BRING
- 6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company
- Proven track record building and scaling operational processes from scratch
- Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations
- Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels
- Experience partnering closely with Legal, Product, and Engineering, including third-party vendors
- Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick
- Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus
EVEN BETTER…
- Experience with outbound communications compliance — TCPA, do-not-call, SMS sender registration, or similar calling/messaging regulations in the US or internationally
- Experience at an early-stage startup or scaling product org
- Familiarity with OKR frameworks, roadmap tools, or product analytics platforms
- Background in product management, engineering, or consulting/strategy with deep operational exposure
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
УдалённоUnited States (Remote); Vancouver, British Columbia; Toronto, Ontario; Ottawa, Ontario
Salt Lake City, Utah, United States
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