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Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. Who we want This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Strategy & Operations Manager, you’ll be embedded in the Strategy & Operations team and report directly to the VP of Strategy & Operations. This talented and motivated self-starter will be responsible for executing a diverse array of strategic initiatives across the business, with a focus on areas of high priority for Garner’s leadership team. You’ll be responsible for deploying management best practices and have the chance to learn what it takes to operate in a high-performance and high-impact environment. What you will do Execute strategic projects across the business; dive deep into areas of high priority for Garner’s leadership team Take on a portfolio of operational processes - that you will develop and deploy - in close collaboration with subject matter experts across Garner Rotate through a variety of high impact initiatives providing you with broad exposure across the company Support Garner’s strategic operating rhythm, including managing company KPIs and driving our annual/quarterly planning processes Work directly with Garner’s leadership on high-visibility initiatives for the business What we're looking for 2+ years of experience in a strategic problem-solving role; prior experience in management consulting, investment banking, or an early-stage startup environment. A strong ability to break down unstructured problems into their component parts, recommend solutions, and work with cross-functional stakeholders to implement them A combination of high ownership mentality and detail orientation that has resulted in a track record of delivering operational initiatives Strong analytical skills and the ability to synthesize insights from complex data Interest and/or experience working in healthcare, with a mission to improve the U.S. healthcare system A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. What you’ll get here You’ll work on problems that matter, in an environment that builds you faster than anywhere else through candid feedback and real ownership, alongside high achievers who genuinely want you to do extraordinary things. The environment is demanding by design. Candid feedback is how you grow, real ownership is how you contribute, high standards are how the work stays meaningful and the people around you want you to win and will push you beyond your limits. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity it’s purpose. This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. What you'll get here: You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Compensation Transparency: The target salary range for this position is $170,000 - $200,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Claude reaches more people, including individuals, businesses, developers building on our APIs, and the platforms and resellers building on top of those, knowing who is on the other side of a request and what they are allowed to do becomes foundational to running our products responsibly. Creating a centralized identity, verification, and access system that every Claude surface draws on is important to accomplishing our mission. We are hiring a Product Manager to own the safe access. The primitives are the building blocks the rest of Anthropic uses to manage access to models and capabilities: access programs, accounts, organization linking, verifications, user APIs for platforms, and the internal tooling teams use. You will own the end-to-end product experience and strategy for internal and external access,, across every surface. This is a role for a strong executor with the ability to be agile in shipping in a 0-1 product space. Safe access is a new product that sits on the critical path of every model launch and every access program. Requirements arrive from many organizations at once, and most weeks you will be the person defining the problem rather than receiving it. Key responsibilities Own the product strategy and roadmap for the account and access primitives, with the goal that any team at Anthropic can provision access or run an access program with minimal support. This is highly ambiguous and requires a lot of cross team coordination and deep understanding of the systems of today. Own the end-to-end experience of getting and managing access for internal stakeholders (research, model launches, safeguards, go-to-market) and for external customers and partners, and keep it consistent across every surface. This requires thinking through many user types, with vastly different experiences. Support the API designs and the UX of the access APIs that platforms, resellers, and internal services integrate with. Work through the designs with engineering and make calls on the primitives yourself. Partner with the trusted access and verification product managers so that new programs compose from shared primitives rather than one-off builds. Coordinate across the product, safeguards, legal, and go-to-market teams, and drive alignment when their requirements conflict. Minimum qualifications Are a strong executor with a track record of shipping through ambiguity and cross-organization dependencies. Write clearly enough that an engineer, an executive, and an external partner can each see the tradeoff you are making. Have owned a developer platform, identity, authorization, or access-management product end to end, and were the person accountable for its outcomes (for most people this means five or more years as a PM, but we care about the ownership, not the years). Care about Anthropic's mission, and specifically about scaling access to Claude safely. Preferred qualifications 8+ years of product management experience Experience with multi-tenant platforms consumed by first-party apps, direct API customers, and third parties building on top Built account, identity, or subscription systems that span more than one product Taken a product from zero to one, where the users, the product, and the requirements all had to be worked out at once The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 — $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote or Mississauga Workplace: remote Job Title: Senior UX Researcher – 6 month contract Location: Canada – Remote / Mississauga, ON – Hybrid Term: 6 month contract   **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. About the Team The UX Research team partners directly with Product and UX Design from early opportunity discovery and ideation through delivery. This role supports the Integrated Care portfolio, including products serving acute and payer markets and healthcare and financial workflows such as Prior Authorization and Concurrent Review. The team keeps product and design decisions moving with timely, actionable customer insights. Position Summary: The Senior UX Researcher drives strategic and tactical product decisions by planning and conducting research, usability studies, and mixed-method discovery. Working directly with Product and UX Design, this role identifies the right participants, recommends fit-for-purpose methodologies, recruits and conducts studies, synthesizes qualitative and quantitative findings, and translates insights into strategy and design recommendations. The Senior UX Researcher also provides project leadership and communicates research decisions and outcomes to leadership and stakeholders.   Key Responsibilities: Partner with Product and UX Design at the beginning of projects, opportunities, and ideation to formulate discovery plans, identify the right customers and stakeholders to engage, and recommend appropriate research methodologies. Lead end-to-end research activities, including participant recruitment, discussion guide development, study facilitation, analysis, synthesis, and sharing findings. Methods may include surveys, in-depth interviews, remote feedback, usability testing, and prototype-based research when appropriate. Conduct user outreach, use-case discovery, persona and journey mapping, validation, and usability studies using unbiased and standardized research practices. Translate customer feedback and research data into actionable insights and strategy and design recommendations for Product, UX Design, Engineering, and other stakeholders. Lead or participate in workshops, communicate strategic research decisions to leadership, and provide project leadership to researchers and designers on assigned initiatives. Collaborate with internal subject matter experts, Customer Success, Data Science, and Customer Insights to strengthen understanding of personas, journeys, and use cases and encourage adoption of research best practices. Required Skills & Qualifications: 5+ years of experience as a UX researcher or in a similar customer-focused research role. Bachelor’s degree in psychology, statistics, human-computer interaction, information systems, or a related field. Demonstrated ability to create research strategy and discovery plans, develop discussion guides, select methodologies, conduct interviews and studies, and quickly analyze and synthesize findings. Strong qualitative and quantitative research skills, with the ability to translate real user feedback into insights that drive user-centered decisions for broad audiences. Experience with research and survey tools such as Dovetail, User Interviews, Salesforce, SurveyMonkey, Qualtrics, and analytics or product-experience platforms such as Pendo. Strong written and verbal communication skills, including the ability to explain strategic decisions, present findings, persuade, negotiate, and articulate alternative approaches. Ability to travel to customer sites on a limited basis, approximately four times per year. Experience using AI tools such as Claude and Microsoft Copilot to enable day-to-day research work. Preferred Experience: Experience researching healthcare, medical, regulated, payer, acute-care, or financial applications. Experience collaborating in Figma and Miro; this role contributes to prototype-based research but is not expected to create prototypes. Demonstrated ability to collaborate across Product, UX Design, Engineering, Customer Success, Data Science, Customer Insights, and internal subject matter experts to advance user-centered outcomes. The Canadian hourly pay range for this position is $60.00 - $66.68 CAD per hour. Our pay ranges are determined by job and level. The range displayed reflects the target for new-hire pay across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com  PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Remote, USA Workplace: remote Job Title: Senior UX Researcher – 6 month contract Location: USA – Remote Contract Term: 6 month contract   **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that require travel to and from the Mississauga and/or Salt Lake City office. These may include onboarding, team events, and semi-annual or annual team meetings.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. About the Team The UX Research team partners directly with Product and UX Design from early opportunity discovery and ideation through delivery. This role supports the Integrated Care portfolio, including products serving acute and payer markets and healthcare and financial workflows such as Prior Authorization and Concurrent Review. The team keeps product and design decisions moving with timely, actionable customer insights. Position Summary: The Senior UX Researcher drives strategic and tactical product decisions by planning and conducting research, usability studies, and mixed-method discovery. Working directly with Product and UX Design, this role identifies the right participants, recommends fit-for-purpose methodologies, recruits and conducts studies, synthesizes qualitative and quantitative findings, and translates insights into strategy and design recommendations. The Senior UX Researcher also provides project leadership and communicates research decisions and outcomes to leadership and stakeholders.   Key Responsibilities: Partner with Product and UX Design at the beginning of projects, opportunities, and ideation to formulate discovery plans, identify the right customers and stakeholders to engage, and recommend appropriate research methodologies. Lead end-to-end research activities, including participant recruitment, discussion guide development, study facilitation, analysis, synthesis, and sharing findings. Methods may include surveys, in-depth interviews, remote feedback, usability testing, and prototype-based research when appropriate. Conduct user outreach, use-case discovery, persona and journey mapping, validation, and usability studies using unbiased and standardized research practices. Translate customer feedback and research data into actionable insights and strategy and design recommendations for Product, UX Design, Engineering, and other stakeholders. Lead or participate in workshops, communicate strategic research decisions to leadership, and provide project leadership to researchers and designers on assigned initiatives. Collaborate with internal subject matter experts, Customer Success, Data Science, and Customer Insights to strengthen understanding of personas, journeys, and use cases and encourage adoption of research best practices. Required Skills & Qualifications: 5+ years of experience as a UX researcher or in a similar customer-focused research role. Bachelor’s degree in psychology, statistics, human-computer interaction, information systems, or a related field. Demonstrated ability to create research strategy and discovery plans, develop discussion guides, select methodologies, conduct interviews and studies, and quickly analyze and synthesize findings. Strong qualitative and quantitative research skills, with the ability to translate real user feedback into insights that drive user-centered decisions for broad audiences. Experience with research and survey tools such as Dovetail, User Interviews, Salesforce, SurveyMonkey, Qualtrics, and analytics or product-experience platforms such as Pendo. Strong written and verbal communication skills, including the ability to explain strategic decisions, present findings, persuade, negotiate, and articulate alternative approaches. Ability to travel to customer sites on a limited basis, approximately four times per year. Experience using AI tools such as Claude and Microsoft Copilot to enable day-to-day research work. Preferred Experience: Experience researching healthcare, medical, regulated, payer, acute-care, or financial applications. Experience collaborating in Figma and Miro; this role contributes to prototype-based research but is not expected to create prototypes. Demonstrated ability to collaborate across Product, UX Design, Engineering, Customer Success, Data Science, Customer Insights, and internal subject matter experts to advance user-centered outcomes. The US hourly pay range for this position is $66.73 - $74.13 USD per hour. Our pay ranges are determined by job and level. The range displayed reflects the target for new-hire pay across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com  PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

About LawnStarter LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. The company is expanding beyond lawn care to become a one-stop shop for all home services, operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform. About Analytics at LawnStarter The analytics team supports the entire company including product, marketing, operations, and finance. The data platform includes a centralized Redshift data warehouse, modeled in dbt and orchestrated by Airflow, with Segment feeding event data. The team is mid-migration to Lightdash as the single BI platform, replacing Tableau and Metabase. Currently, data quality, tracking standards, and platform hygiene are side tasks handled by analysts. The Role The Analytics Engineering Manager will be the first dedicated person for data governance, responsible for data trustworthiness and the roadmap to improve it quarterly. Responsibilities include ensuring quality and freshness of source data, pipelines, reports, metric definitions, Segment event tracking standards, Lightdash workspace health, data feeding ML models, and data security. The role involves collaborating with product, marketing, ops, and finance to prioritize platform work. It is a hands-on role starting solo, building automation, checks, fixing issues, and establishing scalable processes. Eventually, the manager will hire a Lead Analytics Engineer and grow the function as needed. Key differentiators of the role: - First dedicated governance role, reshaping existing standards. - Owns the data roadmap, discovering business needs and prioritizing work. - Whole-stack ownership from source data to ML models. - Leading the migration to Lightdash, setting up permissions and norms. Responsibilities: - Develop and manage the data roadmap balancing business needs and platform health. - Automate monitoring of data quality and freshness, resolve incidents. - Maintain data lineage and impact analysis to assess downstream effects of changes. - Administer Lightdash workspace, permissions, and rollout. - Extend and guard the semantic layer with governed metric definitions. - Govern Segment event tracking catalog, standards, and drift detection. - Ensure AI data readiness for internal AI tools querying the warehouse. - Manage data security, privacy, access controls, and compliance with US state laws. - Maintain governance documentation, ownership models, and review processes. Challenges to solve: - Convert business requests into a prioritized data roadmap. - Ensure Lightdash migration improves platform usability without dashboard sprawl. - Complete and maintain a trustworthy semantic layer. - Manage event-tracking standards and prevent entropy. - Proactively detect and prevent data pipeline breakages with automation and lineage. Success metrics for year 1: - Zero pipeline incidents from unannounced data changes. - Zero freshness incidents; stakeholders never see stale dashboards. - All business areas use official, well-maintained metrics and dashboards. - Every Segment event has an owner and meets standards. - Governance operates as a documented, sustainable system. Requirements: - Passion for data governance as a craft. - Daily use of AI tools for automation, anomaly triage, and documentation. - Hands-on manager who codes, debugs, and configures personally. - Product-minded, able to translate vague requests into prioritized plans. - Automation-first approach to quality checks. - Ability to enforce standards with clear rules and good tooling. Role exclusions: - Not a large-team leadership role; starts solo with potential to hire one lead. - Not a policy or committee role; hands-on fixing with code and conversations. - Not a BI analyst role; focuses on platform and guardrails, not dashboard building. - Not a mature system babysitting role; involves building and evolving the platform. Technologies involved: - Warehouse & pipelines: Redshift, dbt, Airflow - Ingestion: Fivetran, custom Airflow pipelines - Event tracking: Segment - BI tools: Lightdash (primary), Tableau and Metabase (sunsetting) - AI tooling: Claude Code, Codex, Brain (internal AI toolkit) - Observability: AI-powered Analytics Engineer agent for monitoring and anomaly detection Benefits: - Base salary $75k-$120k/year - Fully remote with asynchronous collaboration - Flexible PTO Equal employment opportunity statement included.

Location: Lincolnshire, IL Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. Position Overview We are seeking a highly technical, business-minded Senior Manager of Marketing Systems & Web Operations to serve as the structural backbone of our technology infrastructure and digital storefront. In this hybrid leadership role, you will be responsible for running, integrating, and optimizing our commercial platforms to support a multi-channel B2B commercial model encompassing Channel Sales, Vertical Sales, and Product Business Lines. The ideal candidate looks beyond simple tools administration; you understand the core mechanics of B2B revenue engines—how buying groups operate, how multi-layered account lifecycles are managed, and how technical infrastructure directly accelerates sales pipelines. Your primary mandate is to architect a resilient, highly automated marketing technology ecosystem that directly improves pipeline velocity, eliminates integration friction, and removes "single points of failure" across our technical footprint. Intended Business Outcomes & Key Results Success in this role will be measured by your ability to drive tangible business performance, including: Airtight Routing Accuracy: Zero-latency lead-to-account mapping and programmatic routing that accelerates lead time-to-SDR for high-intent accounts. Enhanced Data Quality: Clean, enriched, and standardized contact and account profiles that give the commercial organization a unified view of target buying groups. Minimized Integration Friction: A highly resilient sync engine with significantly reduced integration failure rates, background data backlogs, and sync dropouts. Maximized Platform Utilization: Eliminating technical debt by extracting full value out of our existing software investments before sourcing new vendors. Agile Campaign Deployment: Streamlining the content and data ingestion supply chain so our execution teams can deploy fast, responsive multi-channel campaigns. Core Disciplines & Strategic Priorities 1. MarTech Architecture & Operations Technical Administration: Serve as the primary technical administrator for our core marketing automation and CRM infrastructure. Own the data synchronization loop, field mapping, and execution canvas between Oracle Eloqua and Salesforce CRM, ensuring absolute database health and integration stability. Ecosystem Governance: Oversee the data pipelines connecting adjacent commercial tools (Sales Engagement, Content Experience, and Event Management platforms) into the core database. Operational Resiliency & De-Risking: Build a sustainable operating model that reduces key-person dependency. You are directly accountable for creating and maintaining comprehensive architecture diagrams, standard operating procedures (SOPs), clear data dictionaries, and cross-training frameworks to eliminate institutional "single points of failure." 2. Technical Web Operations & Engineering Technical Web Governance: Act as the internal technical owner, administrator, and gatekeeper of our corporate web properties. Oversee domain/DNS architecture via GoDaddy, server hosting setups, security protocols, and technical SEO compliance. Data Ingestion & Tracking Architecture: Architect the installation and maintenance of script tracking tags, data cookies, and conversion pixels across the website. Manage backend webhooks and forms architecture (Typeform) to ensure front-end traffic captures intent data and routes it cleanly into the CRM. Contractor Quality Control: Act as the technical project manager and filter for external graphic design or front-end contractors, translating marketing requirements into execution instructions and validating code quality. 3. Revenue & Data Operations B2B Data Orchestration: Build and manage automated programmatic data "waterfalls" to ingest, scrub, and enrich incoming database signals. Automate the identification and mapping of multi-person enterprise buying committees within target accounts. Strategic Data Ingestion: Design data staging pipelines to process, deduplicate, and clean target accounts and lists delivered by external growth agencies, ensuring database integrity is maintained before records hit the sales environment. B2B Measurement Frameworks: Partner with our internal Budget Manager to configure multi-touch revenue attribution and performance metrics across the funnel, tying multi-channel campaign spend and Market Development Funds (MDF) to pipeline outcomes. 4. AI-Assisted Web & Application Development Rapid Tool Prototyping: Utilize modern, full-stack AI-assisted rapid development platforms (specifically Lovable) to prototype, iterate, and deploy custom web components, interactive widgets, or dynamic landing pages, minimizing third-party agency execution hours. Experience & Qualifications 5+ Years of Experience in a highly technical B2B Marketing Operations, RevOps, or Web Systems Administration role. Mandatory Platform Proficiency: Hands-on, advanced administrator-level experience managing Oracle Eloqua and Salesforce CRM, with explicit expertise deploying the Eloqua-Salesforce Integration App, matching logic, and custom routing workflows. Core Capability Competencies: Proven experience solving business challenges leveraging marketing technology across core categories: data enrichment, data orchestration, lead and account lifecycle management, sales handoff automation, and pipeline measurement. B2B Commercial Acumen: Deep understanding of how technology decisions interface with account structures, demand generation, Account-Based Marketing (ABM), and channel-sourced demand. Ability to present technical recommendations through the lens of business outcomes to win organizational buy-in. System Documentation Discipline: Demonstrated track record of translating complex technical configurations into clean, visual architecture maps and actionable SOPs. Recruiting Range $125,000 — $170,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: New York, NY, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Fanatics Markets is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow — from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets. Overview As a Sr. Staff Mobile Engineer, you'll be a defining technical voice on a multi-platform app built on Kotlin Multiplatform, shipping across Android, iOS, and additional targets from a shared codebase. You'll combine strategic thinking with hands-on execution — leading architecture decisions, setting engineering standards, and guiding engineers across the organization. Your impact will extend well beyond your immediate team, shaping how we build across platforms at scale and influencing the long-term direction of our mobile engineering practice. Our engineering strategy centers on KMP and Compose Multiplatform to deliver high-quality, consistent experiences across platforms. At this level, you won't just work within that strategy — you'll help define and evolve it. Responsibilities Own the multiplatform engineering strategy across Android and shared KMP layers — setting technical direction for the team and influencing architecture decisions across the broader mobile organization Lead end-to-end execution of complex, multi-quarter features and systems, from architecture and design through deployment and continuous refinement across multiple platform targets Define and enforce engineering principles and best practices across Android and KMP surfaces, raising the standard for the entire mobile organization Drive architectural decisions across a layered, multi-module KMP codebase — establishing patterns for shared business logic, Compose Multiplatform UI, and cross-platform state management that scale across teams Partner with shared platform teams to shape contracts, shared standards, and a unified UI component library that works consistently across platforms and product lines Drive high-impact technical decisions in close partnership with product, design, and executive stakeholders — balancing immediate business goals with long-term scalability Champion software quality, testability, operational metrics, and build system health across the organization, holding teams to a higher standard Mentor and grow engineers at all levels, providing technical coaching that compounds across teams and fosters a culture of continuous learning Lead incident resolution as part of the on-call rotation and proactively remove cross-team blockers to maintain momentum on complex, multi-platform projects Model rigorous code reviews that elevate standards across the codebase and influence how the broader team approaches quality Experience and Skills 10+ years of experience building highly scalable, consumer-facing Android applications with a strong track record of sr. staff-level technical leadership and cross-platform ownership Expert-level Kotlin — deep mastery of coroutines, flows, language idioms, and best practices; proven ability to drive standards and mentor engineers at all levels Deep KMP fluency — hands-on experience developing and scaling shared business logic in a large, multi-module KMP codebase, with the ability to lead others and define the path forward Strong command of MVI and reactive architecture patterns across Android and shared KMP layers, with experience applying them consistently at scale Gradle and build system expertise — multi-module projects, convention plugins, dependency management, and build performance in large codebases Experience with CI/CD pipelines, SDK versioning strategies, and automated release management across mobile platforms and libraries Hands-on experience with Compose and Compose Multiplatform, with deep knowledge of Android platform best practices, design system standards, and end-user considerations Proven ability to communicate complex technical decisions clearly to engineers, executives, and non-technical stakeholders Strong track record of driving Agile/SCRUM process improvements and delivery excellence across teams in fast-moving, large-scale environments Team-first mentality with the drive to raise the bar continuously Strong Desired Compose Multiplatform experience across Android, iOS, desktop, and additional targets Experience with KSP-based codegen, Koin, or similar DI patterns in a KMP environment Familiarity with feature flag systems, mobile observability tooling, and platform integration patterns Familiarity with distributed systems and event-driven architect Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ #LI-Remote #LI-AL1 Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $204,250 — $268,750 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: United States- Peoria, Illinois Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: · Develops new products, tests and procedures. · Reviews, revises and improves existing test procedures. · Regularly meets with customers to review applications and review potential new products opportunities. · Designs fixtures and / or complete control systems and performs warranty root cause analysis. · Responsible for setting the standards/methods for testing methodology. · Resolves hardware and software problems. Provides technical/ troubleshooting support. · Prepares in-depth studies for customers and presents to high-level internal and external managers. Prepares required project documentation. · Confers with management, engineering, and other staff regarding capabilities, schedules, and other considerations to facilitate processes. · Analyzes and plans work force utilization, space requirements, and workflow, and designs layout maximum efficiency · Keeps current and continues education on latest technology and techniques. · May perform troubleshooting, repair, and installation of most product lines (including support level on some products). · Trains new employees. · Travels as needed to support service centers, customer needs or as sales support, approximately 35% of time. Knowledge, Skills, Abilities, & Behaviors Required: · Bachelor degree in Engineering from four-year college or university with 5+ years of related experience or equivalent combination of education and experience. · Excellent communication and interpersonal skills. · Combination of hands-on technical skills and project management skills · Previous experience in a research and development or manufacturing environment preferred · Ability to write technical documents. · Design knowledge of Pro-E Physical Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.. ​ ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more. Pay Range $93,609.08 — $119,717.75 USD ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Storage plays an essential role at Anthropic across research, development, product, and running the business. Our exabyte-scale, multi-cloud storage infrastructure underpins training, CI, sandboxing, inference, warehousing, and long-term data retention. Our storage needs are growing rapidly with Claude. To keep up, we're looking for engineers who have designed, secured, operated, scaled, governed, and optimized blob storage platforms at hyper-scale. You'll join a welcoming, collaborative, high-trust, high-velocity team that is devoted to our users and Anthropic's mission. You'll bring deep experience, essential technical guidance, user-centric product sense, and hands-on significant contributions to help us evolve Anthropic's storage capabilities while absorbing increasing volume and complexity. You'll own high-stakes architectural decisions and deliverables to make stored data securely and speedily accessible across varying infrastructures and regions. You'll collaborate closely with other orgs to drive world-class security, usability, reliability, and capacity/cost efficiency: both for the data we store, and the ways we make it accessible to power a wide range of workflows. You'll partner with research, training, infrastructure, business, and data teams to understand our storage needs and opportunities, today and in the future. You'll drive strategic investments that uplevel Anthropic's ability to ship safe, useful AI at speed. Key Responsibilities Shape the technical strategy and architecture for Anthropic's storage layers Build strong relationships with our users and partner teams, and deep understanding of their access patterns and unique security, usability, and business requirements: everything from large-scale ML and training workloads, to financial data processing with strong controls Partner closely with CSPs, networking, and datacenter teams on infrastructure primitives Translate user needs into scalable, achievable system designs and drive alignment Make principled tradeoffs across durability, availability, consistency, performance, security, and cost, and document the reasoning so other engineers and teams can build on it Break large problems into deliverable milestones, and lead cross-functional teams to ship new capabilities safely at unprecedented speed Work across backend stacks, abstraction layers, and clients to provide users with simple, consistent interfaces no matter where data lives Plan and lead large migrations of critical workloads with user minimal disruption Participate in and improve operations, including SLOs, observability, capacity planning, incident response, and on-call Stay hands-on in code and production, including in the most critical and complex areas Minimum Qualifications Experience designing, building, and operating a large-scale distributed storage system in production, such as an object store, distributed file system, or block storage service. Deep understanding of storage system fundamentals, including: Replication and erasure coding, consistency models, metadata management, durability, failure handling, high availability, access controls, identity models, security approaches, abstraction layers, network requirements, multi-region considerations Experience serving as an owner, tech lead, or architect for a large, complex infrastructure system that orgs and customers depend on Strong software engineering fundamentals and hands-on coding ability in at least one systems language, such as C++, Rust, Go, or Java Experience operating and steering critical infrastructure at scale, including security, on-call, incident response, capacity planning, customer support, and cost efficiency Strong written and verbal communication skills, with experience driving alignment on technical direction and user-facing across multiple orgs and stakeholders The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai on a Flagship Deployment, you’ll lead the end-to-end deployment for one of Sierra’s largest and most strategic customers. You own how Sierra's AI agents come to life, often managing scaled deployments as well as new proofs of concept within the same account. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams and executives day to day. Oversee overall program management while ensuring ongoing executive alignment on the long term roadmap. - Navigate enterprise complexity with cross-functional teams (engineering and product). At this scale, every big technical discussion is also a negotiation — you'll need to read the implications in real time, hold your ground, and steer toward the right outcome. Expect to work across business units, procurement, compliance, and senior execs. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. - Manage internal resourcing requirements. Ensure that your deployment is appropriately resourced today and into the future - Drive financial success for both the customer and Sierra. Ensure value exchange is optimized, drive revenue upside for Sierra, and work internally to manage down cost to serve over time, improving margins. - Partner with Sales on commercial strategy. You are a key player in closing new business within the deployment by identifying opportunities, aligning resources, and EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Plan, organize, and execute on-site business reviews onsite at a Fortune 100 company with Sierra cofounders in attendance - Manage a portfolio of agents across a customer deployment as they scale nationally, to new use cases, and grow in technical complexity - Build relationships throughout the customer’s organization, unlocking high trust, social capital, and ultimately new ARR - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Proven track record: 10+ years of relevant experience driving results in high stakes situations in an enterprise customer facing role, ideally in a dedicated, embedded model with a named enterprise account — you know what it means to be accountable for a relationship at that depth. - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - You've run a company, business unit, forward deployed team, or have comparable experience in general management of business initiatives that require technical aptitude, strategic leadership, operational excellence, and financial outcome accountability. - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Americas; EMEA Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. ABOUT THE ROLE We're looking for a Senior Product Manager to join the team working on analytics features in RevenueCat. RevenueCat is the monetization engine for 40% of new subscription apps shipped — and the number of apps shipped is growing exponentially. We are uniquely positioned not only to give individual developer impactful information into the performance of their own apps, but also deliver truly unique data and insight given our position in the market; we know what good looks like, and we can not only put numbers in context, but give specific recommendations on metrics to target, experiments to run and anomalies to investigate. Our analytics features help app developers make better decisions that improve the monetization of their apps. As product manager on this team, you are responsible for working with your team to set the vision and roadmap, delivering on it, launching new functionality, and increasing the impact of the team. This role requires: - being technical to understand how our analytics system works and its constraint - being analytical to be able to define how to show data as well as debugging issues and edge cases - being customer obsessed to understand what information app developers need for their decisions and how we can provide this information to them - having an understanding of the app ecosystem, how the economics of app businesses work, and what success means for app developers You will oversee all of the Analytics features at RevenueCat — our charts, benchmarking, dashboard, and predictive LTV. You'll partner directly with leadership, collaborate across engineering and data teams, and act as the primary driver for how our customers understand and grow their revenue. ABOUT YOU Skills & Experience - You have 5+ years of product management or adjacent experience, with meaningful time shipping complex products. - You’re analytical. You can’t do your job without data platform access. You are proficient in SQL (or similar tools) — whatever tool you need to know, you’ll learn. You love diving deep into data yourself. You’re experienced in developing robust and scalable metrics. - You are technical. Coding is not a core requirement for this role, being able to prototype with code is (using your preferred AI stack). You can deeply understand how RevenueCat works — what is simple and what is complex within our domain. Maybe you haven’t built and shipped a mobile app yourself (yet) but you have enough knowledge to work closely and independently with highly technical folks. You can discuss APIs, data models, and risk logic with engineering partners and enjoy diving into system details - You’re an excellent communicator. You can express complex ideas clearly and succinctly — written and verbal, synchronous and asynchronous, across timezones and mediums. You can get your point across. Values and Abilities - You act like an owner. You roll up your sleeves, dive into the logs, and get something done yourself. - You thrive in ambiguity. You are comfortable making low-information, high-stakes decisions. You can quickly get to confidence, move on, and iterate. - You're a systems thinker. You can step back from a specific customer request and see the broader system. You build things that scale. - You're deep on the details. You care about what users experience, not just what the data says. - You know when it's good enough. You are obsessed with getting things right, but you know when you're at diminishing returns. You have a bias toward shipping. You love building — and are energized by discovery, experimentation, and rapid iteration. - You’re passionate about great data visualization. Chart sins grind your gears. Your visualizations deliver meaningful insights. You care what is says — and what it looks like — and you know those things are dependent on each other. WHAT YOU'LL DO - Own the product strategy and roadmap for RevenueCat's Analytics products. - Be obsessed with your customers. You will triage and investigate complex data and analytics problems deeply, instead of fully delegating to engineering. Dig deep to understand what developers really want — distill signal from noise and good ideas from bad ones. - Recommend, develop and maintain new benchmarks and metrics that deliver value to our developers, and help them make more money. Be the go-to person when a number looks off. - Set the vision. Create a plan that is cohesive, intentional, and impactful. Break that down into meaningful chunks on a reasonable timeline. - Get it done. Collaborate closely with engineering, data science, and GTM teams to bring robust analytics and experimentation tools to market. This job can not be done alone, and will require deep understanding of the individual products and the infrastructure that hooks them together. The salary for this role is $230,000 USD. You can view our full Compensation Philosophy here https://www.notion.so/revenuecat/RevenueCat-Compensation-Philosophy-82b57cae23ab4c9bb62dfe4e933d32d0 for additional details. In the first month, you'll: - Get to know the product, customers, and team - Contribute to shipping a meaningful feature to thousands of developers - Be ramped up on ongoing projects in your teams Within the first 3 months, you'll: - Have formed a strong working relationship with your engineering manager and design counterpart - Have taken ownership of the roadmap and prioritization for your team (jointly with the engineering manager) - Work with your engineering manager and leadership to define quarterly objectives for your teams - Have shipped the first bigger feature end to end - Work with your team to discover opportunities and solutions to deliver value to our customers - Play an integral role in your team’s discovery and delivery processes - Understand the fundamentals of our tech stack and its complexities, and drive the evaluation feasibility/value tradeoffs in collaboration with your teams Within the first 6 months, you'll: - Have helped your team grow and become a high-performing, engaged team in line with our company values - Effectively collaborate with internal stakeholders of all levels - Be an expert of your areas of the product and the related customer needs, and instill customer empathy in your teams - Independently drive all product-related decisions in your area - Have contributed meaningfully to our knowledge of our customers and their needs, our industry, and important trends - Develop a longer term vision for your area of the product in line with the product strategy - Work with your teams to improve processes and interfaces with other teams Within the first 12 months, you'll: - Be ready to kill something you have shipped if we learned it didn't deliver the value we hoped - Explore completely new opportunities for how RevenueCat may provide greater value to our customers - Make meaningful contributions to our overall product strategy - Have delivered a material, business-impacting new benefit to our customers in your product area WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Location: New York Office Workplace: Hybrid Taktile is building the infrastructure that enables financial institutions to become truly AI-native. As our customer base grows, we're looking for a Director of Forward Deployed Engineering to lead our NORAM FDE organization and scale how we deliver complex AI and decisioning solutions into production. This is a hands-on leadership role for someone who has led teams of Forward Deployed, Implementation, or Delivery Engineers through complex enterprise deployments. You’ll lead a team of 15-20 FDEs while also acting as a senior technical leader on our most challenging customer engagements. You’ll help define the operating model, tooling, and standards that allow an FDE-led delivery organization to move quickly while consistently delivering production-grade solutions and measurable customer value. What You'll Do as Director, Forward Deployed Engineering - As a coach: - Lead a team of 15-20 FDEs in our NORAM region to ensure signed contracts are delivered in production with solid, measurable business value. - Own the Quarterly Go-live ARR metric for NORAM region. - Own team operations e.g. monitor signed contracts backlog, manage implementation pipeline, assign project staffing, monitor team capacity, review project milestones, evaluate and sign off project outcomes, etc. - Scale our FDE-led delivery motion by working closely with Engineering and Product teams to build and maintain the FDE tooling library and ensure flexibility, reusability, and maintainability in the FDE operating system layer. - Advocate for your team's priorities with Product and Engineering leaders, securing the resources to unblock and accelerate key implementations. - Hire and develop FDEs to keep pace with the business. - As a player: - Act as principal FDE and solution architect on our most complex deployments, owning enterprise, production-grade design. - Bring technical expertise and authority to lead problem solving sessions with customers' technical teams and Taktile internal engineering teams. - Provide sharp signal on product-market fit, product gaps, and enhancements back to Product and Engineering - Remain genuinely hands-on - platform configuration, AI-agent training and evals- and step into delivery work when a project needs it. About You - You, first and foremost, truly believe in the FDE-led AI delivery motion. You want to be part of building and running an industry-best FDE team that implement enterprise production-grade AI solutions highly efficiently and at-scale. - You have 10+ years of experience as an Implementation Engineer, Forward Deployed Engineer, Solution Engineer or an equivalent position within a B2B SaaS company. - You've led large, multi-quarter enterprise implementations- seven-figure ARR, staffed by cross-functional teams. - You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science. - You've managed a team (5+ reports) and can grow one. - You're still sharp in production Python and SQL, and fluent with REST APIs, batch data pipelines, and data-warehouse integrations. - You're bilingual in tech and business: you go deep with engineers and talk value and trade-offs with executives. - You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to advocate for customers' successes while maintaining Taktile solution and system principles. - You can work from our NYC office at least three days per week. Ideal Qualifications (but not required) - You have experience in building AI applications within financial services - You have experience in applying and optimizing statistical and machine learning models to solve business problems. - You have first hand experience in at least one of our core use cases: business onboarding, business loan underwriting, insurance claim processing, and financial crime / fraud / AML investigation. - You have experience with at least one of the major cloud platforms (AWS, Azure, GCP). What We Offer - Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. - Make an impact and meaningfully shape an early-stage company. - Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. - Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. - Receive a top-of-market equity and cash compensation package. - Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. - Use the equipment of your choice including meaningful home office set-up. Our Stance - We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. - We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. About Us Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com. About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process. Your Privacy. Taktile ("we" or "us") is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references. How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities. Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)). Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates' data becomes part of their employment records. Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information. Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review. International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms. By submitting your application, you acknowledge that you have read and understood Taktile's Applicant Privacy Policy https://taktile.com/legal/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.

Location: Los Angeles, USA Riot’s Enterprise Technology organization ensures Rioters have what they need to unlock their full potential, from efficient business platforms to next-generation AI capabilities. As a Staff Data and AI Engineer on the Enterprise Data & AI team, you will build the governed data foundations that power enterprise analytics, automation, and applied AI. Your primary focus will be data architecture and data engineering, where you will be responsible for designing and operating production data pipelines in Databricks, integrating & curating data through a medallion architecture, and defining semantic and domain models in Unity Catalog with subject-matter experts. You will also build agents and retrieval-augmented applications directly on this governed data using Databricks capabilities such as Unity Catalog functions, Mosaic AI, and model serving. You will own your systems from architecture through production operations, applying strong engineering, data quality, security, evaluation, and observability practices throughout The ideal candidate is a hands-on data and software engineer who can turn ambiguous enterprise needs into reliable data products and focused AI-enabled solutions. The role will report to the Senior Manager, Enterprise Data and AI. Responsibilities: Data Pipelines and Semantic Layer (Primary) Build and operate pipelines that ingest source-system data into Databricks using a medallion architecture across bronze, silver, and gold layers, with lineage, provenance, access controls, and logging. Partner with subject-matter experts to define and evolve domain, ontology, and semantic models in Unity Catalog, then curate reliable data products into those models. Own data quality for the pipelines and products you build, implementing tests, monitoring, and alerting so issues surface before they reach downstream consumers. Integrate enterprise systems through APIs, events, and middleware while applying appropriate authentication, retries, reconciliation, and auditability. Agents on the Databricks Data Layer (Secondary) Build production agents and retrieval-augmented applications grounded in governed Databricks data, using Unity Catalog functions as tools and Mosaic AI or model-serving capabilities. Add authorization, approvals, and auditability for consequential actions performed through agents or AI-enabled orchestrations. Create evaluation sets and observability for the agents you ship, including groundedness, latency, cost, and production feedback, and use the results to improve them. Engineering Fundamentals Apply solid engineering practices, including automated testing, code review, CI/CD, documentation, on-call support, and concise design notes. Own architecture decisions for your systems and communicate material tradeoffs clearly to technical and business partners. Required Qualifications: Bachelor’s degree in a related field, or equivalent practical experience. 8+ years of experience in data engineering, software or application engineering, or an adjacent enterprise technology role. Hands-on experience building production data pipelines, including ingestion, semantic or domain modeling, data quality, and lineage. Hands-on Databricks experience, including Unity Catalog, medallion architecture, and Mosaic AI or model serving. Hands-on experience shipping production AI solutions, such as retrieval-augmented, conversational, or agentic applications, grounded in data pipelines you built. Proficiency in Python and strong software engineering fundamentals, including testing, code review, CI/CD, deployment, and production support. Experience integrating enterprise systems through APIs, events, or middleware, including authentication, retries, reconciliation, and auditability. Experience with an LLM or cloud AI platform such as Vertex AI, Anthropic, or OpenAI and an automation platform such as Workato, n8n, Camunda, or similar. Working knowledge of data governance, privacy, and security practices applied to production data pipelines and products. Desired Qualifications: Experience with the Mosaic AI Agent Framework or Unity Catalog functions used as agent tools. Experience with enterprise or federated search, vector databases, or permission-aware retrieval. Experience with agent frameworks such as LangGraph, Pydantic AI, LangChain, or CrewAI. Experience with LLM or agent evaluation and observability, such as MLflow tracing. Experience with dimensional modeling or master data management. Experience integrating Workday, ServiceNow, Coupa, Concur, Oracle, OneStream, or Ironclad. Experience with GCP or AWS data services, dbt, containers, or serverless computing. For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position. Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are seeking an exceptional Product Manager to join our Data Platform team. This role will report to the Product Lead for Data Platform. This team owns the infrastructure and data that powers Garner’s transformative approach to delivering high-quality and affordable care. In this role, you’ll be given wide-ranging responsibility to shape how Garner ingests and governs the data that powers our business and how we ensure quality and security from the start. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: Develop the roadmap for ingesting and processing client data, shaping our strategy and developing scalable and consistent approaches that ensure quality and speed Own the experience for connecting to client data and making it available to internal consumers to process member payments efficiently and report results to clients Embed deeply with internal teams, employers, and integration partners to understand their pain points and develop product ideas Drive new product and feature development from ideation to launch Develop prototypes and build and ship minor features end to end Define success metrics for every initiative, ensuring we have the data in place to measure outcomes and rallying the team around what winning looks like and how we get there The ideal candidate has: 2–4 years of product management experience, ideally on data platforms, integrations, or infrastructure products Experience with data ingestion and file-based data exchange (e.g., claims, eligibility, or payments data) and partnering closely with data engineering teams Exceptional analytical and problem-solving skills, with a focus on using data to define success metrics, drive decisions, and measure outcomes Technical fluency — comfort working with data pipelines, writing basic SQL, building prototypes, and shipping minor features end-to-end Strong communication and stakeholder management skills, with comfort working across technical and non-technical teams and external integration partners A high level of autonomy and ownership — able to move quickly and independently in ambiguous problem spaces 1 year of working in an AI-forward development environment A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. Compensation Transparency: The target salary range for this position is $143,000 - $170,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re seeking a Senior Communications Manager to strengthen 1Password’s position as a trusted authority for identities, credentials, and access across modern organizations, including the people and agents they rely on. This role will shape clear, credible narratives about identity and access management, unified access, and the role of AI in the future of security. Through media relations, contributed content, events, speaking engagements, and rapid response, this person will build trust with developer, business, and security audiences. The ideal candidate brings technical fluency, a strong understanding of the security market, and the ability to translate complex ideas into compelling communications that advance 1Password’s technical credibility and strategic ambition. This role reports to the Director of Communications. On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password. This is a remote opportunity within Canada and the US. What we're looking for: - 6+ years of experience in communications, PR, or marketing, in B2B tech; cybersecurity, AI, or developer-focused experience strongly preferred - Enterprise security expertise: Understands cybersecurity, identity and access management, credential security, AI agents, and developer workflows. Can explain how authentication, authorization, credential use, and accountability must evolve as organizations adopt new technologies. - Media and thought leadership experience: Has established relationships with security, technology, business, and developer media. Can partner with executive and technical spokespeople to develop distinctive points of view and turn them into compelling stories, bylines, briefings, and speaking opportunities. - Strategic storytelling and writing skills: Develops communications strategies tied to business priorities and translates complex topics into clear, credible content for technical and business audiences. - Cross-functional collaboration: Works effectively with marketing, product, engineering, security, legal, sales, executive teams, and external agency partners to align messaging and deliver integrated programs. - Ownership, adaptability, and prioritization: Drives work forward without waiting for perfect clarity, brings structure to ambiguity, and balances planned work with rapid-response needs. Makes sound decisions, communicates tradeoffs, and follows through. - AI-forward judgment: Uses AI to work faster without outsourcing strategic thinking or editorial judgment. Knows what to hand off, what to own, and how to recognize when AI-generated work needs refinement. What you can expect: - Media and executive communications: Build media strategies, maintain trusted journalist relationships, support executive and technical spokespeople, and develop opportunities that strengthen 1Password’s position in the market. - Content and narrative development: Lead press releases, contributed articles, blog posts, executive communications, media materials, and other content that makes complex topics in identity, access, AI, and developer security clear and relevant. - Event communications: Develop media and speaking strategies for major industry events, such as RSA Conference, Black Hat, and Infosecurity Europe. Coordinate briefings and interviews, support speaker preparation, and provide on-site communications support. - Rapid response: Monitor developments in cybersecurity, identity, AI, and technology. Develop response plans, coordinate internal input, and help 1Password contribute a clear, credible perspective to important industry conversations. - Measurement and improvement: Set goals for communications programs, monitor coverage, message adoption, and audience engagement, and use those insights to refine strategy and prioritize future work. USA-based roles only: The annual base salary for this role is between $137,000 USD and $199,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $113,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Boston, MA, United States Title of role: Accounts Payable Manager Location: Boston; Hybrid (2 days in the office required) Approved Salary Range: $110K-$120K About the Role : The Accounts Payable Manager plays a key role in ensuring timely , accurate and efficient processing of vendor invoices and payments in a fast-paced e-commerce retail environment . The role manages day-to-day operations, leads and develops the team, identifies and implements process improvements, and partners cross functionally with key internal stakeholders. The AP Manager ensures compliance with internal controls, supports vendor relationships and delivers strong reporting and analytics to drive operational performance. Key Responsibilities: AP Operations: Oversee daily invoice processing and payment runs including employee expense reimbursement. Manage vendor onboarding and ongoing vendor master maintenance. Ensure timely month end close activities, including accruals, reconciliations and reporting. Team Leadership: Supervise and mentor the AP team, providing guidance, coaching and performance feedback. Delegate workload and communicate clear daily and weekly expectations Support the senior manager with staffing plans and resource allocation. Vendor and Cross Functional Collaboration: Serve as the primary point of escalation for vendor inquiries, resolving issues promptly. Manage vendor relationships including contract related items and credit limit discussions. Collaborate with merchandising teams to resolve invoice discrepancies. Partner with the treasury on payment scheduling and forecasting AP related cash flows. Reporting & Analysis: Maintain AP dashboards, KPIs and operational metrics. Prepare weekly and monthly reporting for finance leadership. Analyze trends and KPIs to identify opportunities for process improvements, cost savings or operational efficiency. System & Process Improvement: Collaborate with IT and Finance teams to optimize ERP performance and AP related workflows. Identify opportunities to enhance efficiency, streamline workflows and reduce manual touchpoints. Support system upgrades, testing and process documentation as needed. Compliance: Maintain accurate vendor master data and ensure compliance with tax and audit requirements (W-9, 1099). Ensure adherence to internal controls and support external audits requests. Experience and Background Needed : You are a results-driven Accounts Payable leader with a proven track record of managing end-to-end AP operations, vendor relationships, and month-end close processes in high-volume environments. An experienced people manager, you excel at coaching teams, delegating workloads, and maintaining clear performance expectations to drive operational efficiency. You bring strong cross-functional collaboration skills, partnering seamlessly with merchandising, treasury, and IT teams to resolve invoice discrepancies a nd optimize cash flow forecasting. Adept with financial reporting and ERP systems, you leverage KPIs and analytics to streamline workflows, enhance internal controls, and reduce manual touchpoints. Additionally, you prioritize compliance, ensuring strict adherence to tax, audit, and vendor master data requirements. Retail industry experience required, with strong familiarity with vendor terms and high-volume invoice environments. Experience with factor relationships Experience managing offshore or outsourced teams is highly desirable. Strong analytical, organizational, and communication skills. Bachelor’s degree in Accounting, Finance, or related field. 5+ years of experience in accounts payable, including at least 2 years in a supervisory or leadership role. Proficiency in Microsoft Excel and ERP systems. What Our Team Offers Working at RGG is more than just a job; it’s an opportunity to join a mission-driven team that values Innovation and Impact. We are committed to supporting our employees' success and well-being: Comprehensive Coverage: Robust health, dental, and vision insurance effective on the date of hire. Time & Flexibility: Generous Flex Time Off (FTO) and flexible remote/hybrid work options that support a healthy work-life balance. Culture: A supportive, inclusive culture that encourages innovation, safety, and creative risk-taking. Community: Paid volunteer opportunities and regular DEI celebrations to foster a strong sense of community and collaboration. Impact: The chance to make a real, measurable impact at a mission-driven, fast-growing company poised for major expansion. We encourage you to apply Even if you don’t meet every single qualification, we’d still love to hear from you. We value passion, curiosity, and a commitment to learning as much as experience.  We celebrate diverse perspectives and strive to create an inclusive environment for all our Associates. Work Authorization Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship now or in the future . Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated. The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. ABOUT US: Ready for the most memorable – and stylish – experience of your professional career? Then join us at Rue Gilt Groupe. Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company. Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate!  World-class merchandising, technology and marketing bring our shopping experience to life, and we hire world-class people to do it.  Living our values and being empowered, tenacious, passionate, collaborative, innovative, and kind is something we strive for every single day. We meet over coffee and brainstorm new ways to spark delight for our members. Volunteer on- and off-hours together. Plan some serious surprises for our coworkers, because nothing ignites innovation like a breakfast cereal buffet or an afternoon slice of cake. And we don't hesitate to use our associate discount – after all, we're as enthusiastic about style as our customers. The way we work?  It's so much more than what happens between the weekends. It empowers us to think, create, and innovate, so we can deliver the first-rate experience today's customer’s demand. Rue Gilt Groupe GDPR/CCPA Pre-Collection Notice for Job Applications: We collect personal information (PI) from you in connection with your application for employment with Rue Gilt Groupe, including identifiers, contact information, employment and education history, and related information. We use this PI for purposes related to evaluating your application and potential employment. Depending on your location, you may have rights under GDPR or U.S. state privacy laws. For additional details or if you have questions, please see our GDPR Applicant Privacy Notice and CCPA Applicant Privacy Notice or contact us at recruitingcoordinator@ruegiltgroupe.com.

Location: Remote - Global Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow. That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve. About Our Opportunity Flex exists to make paying rent work the way real life actually works — smoothing out cash flow, helping renters avoid late fees, and letting them build credit instead of falling behind. As a Senior Staff Software Engineer, you'll oversee the technical roadmap for the team, working across APIs, SDKs, and Web experiences. You will work with teams across the organization including Engineering, Product, Design, Infrastructure, Sales, Partner and Customer Success to ensure that the technical strategy meets our goals. We expect you to be hands-on and execute work as an individual, and build products that allow for flexibility as we evolve our product offerings. About Our Team! We have some really exciting teams who are looking for an amazing engineer like you! Check them out! Partner Integrations - Partner integrations work to standardize APIs, tools, and processes that let external partners connect to Flex for data sharing and payments across entry points like Flex Anywhere Who thrives here? A Doer — you get things done efficiently, and you're comfortable rolling up your sleeves when something's blocking the team. An Owner — you take full accountability for what you build, from design through production, and you always have a plan B. Someone Collaborative — you bring people together to pressure-test ideas rather than working in a silo. Someone with Precision — your code and your communication are both clear, because ideas only matter once others can act on them. Someone Resilient — systems break and priorities shift, and you adapt without losing momentum. Someone Humble — you care more about getting to the right answer than being the one who's right. Qualifications: Bachelor or above degree in Computer Science or a related field Minimum of 10 years experience in software engineering, with at least 3 years of technical leadership experience in a hands-on capacity Ability to work on a globally-distributed team with a high degree of ownership Experience leading the delivery of multiple highly impactful products end to end, on time with a high quality bar Experience working with technical and non-technical stakeholders, successfully aligning and setting expectations on scope and delivery Ability to drive yourself and your team to bring quality and consistency to their code and architecture, without compromising velocity Ability to grow in a fast-paced and dynamic environment that will challenge you to always bring your best Experience in designing and developing solutions that maximize ROI and lead to significant business impact Experience working in FinTech and familiar with major payment rails Experience working with Sales stakeholders and/or building products for Sales professionals Experience building integrations with external partners & managing relationships with external stakeholders Experience working on AWS cloud based applications Compensation Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks. Tier 1 (NYC/Bay Area, Los Angeles, Seattle) $240,000 — $300,000 USD Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta) $216,000 — $270,000 USD Tier 3 (Salt Lake City, all other USA cities) $204,000 — $255,000 USD Life at Flex Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace. Offices Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program. Benefits View our benefits and more at getflex.com/careers .

Location: London About Us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to diversity, equity and inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. The Role The Marketing Manager, B2B Lifecycle will own and develop defined areas of the B2B lifecycle strategy across FT Professional and the FT Specialist portfolio, with a primary focus on renewal and customer value growth through cross-sell and upsell. You will own a portfolio of lifecycle programmes spanning renewal support, retention, cross-sell and upsell, delivering measurable improvements in account growth, renewal rates and customer lifetime value. The role will also flex across earlier lifecycle stages, including trial engagement, onboarding and in-life engagement, where required to support broader commercial priorities. Working closely with the Head of B2B Lifecycle, you will translate the overall lifecycle strategy into quarterly plans, prioritised initiatives and commercial outcomes. Using customer insight and performance analysis, you will find opportunities, determine where resource should be focused and lead programmes designed to improve renewal outcomes and drive expansion within existing accounts. You will work closely with collaborators across B2B Marketing, Sales, Data & Analytics and Marketing Automation to ensure lifecycle programmes support wider product, proposition and account strategies while remaining focused on customer outcomes. Marketing Automation will design and build campaigns and journeys from the briefs and strategic requirements you develop. A core part of the role is ownership of business performance. You will define KPIs, monitor progress against commercial objectives, identify risks and opportunities, and recommend interventions that improve renewal performance, account growth and customer lifetime value. As part of the Experience and Lifecycle Centre of Excellence, you will also help establish and embed consistent lifecycle frameworks, playbooks and ways of working across FT Professional, FT Specialist and Consumer Lifecycle. Key responsibilities Lifecycle strategy and planning Own lifecycle plans and a portfolio of programmes focused on renewal, retention, cross-sell and upsell, translating the overall B2B lifecycle strategy into quarterly priorities and measurable commercial outcomes. Identify customer needs, behavioural trends and commercial opportunities, prioritising initiatives that maximise renewal rates, account expansion and customer lifetime value. Define lifecycle approaches including audience segmentation, personalisation, contact strategy and customer experience, aligned with wider commercial and account priorities. Prioritise initiatives within your area, balancing renewal performance, growth opportunity and available resource. Lead the adoption of Experience and Lifecycle Centre of Excellence standards, supporting a consistent, premium customer experience. Briefing and programme development Define programme and campaign objectives, customer journeys, content direction, KPIs and success measures, with a strong emphasis on renewal and expansion outcomes. Develop campaign briefs and journey requirements for Marketing Automation, ensuring activity aligns with lifecycle strategy and commercial priorities. Lead cross-functional planning with B2B Marketing, Sales and Data & Analytics to deliver integrated renewal and growth programmes. Oversee programme delivery, proactively managing risks, dependencies and collaborator alignment. Maintain programme documentation, governance and delivery standards across lifecycle activity. Reporting, insight and performance management Own the performance of lifecycle programmes within your remit, defining KPIs and monitoring progress against renewal, retention and expansion objectives. Lead regular performance reviews, identifying trends, risks and opportunities and recommending corrective action where required. Translate customer behaviour, lifecycle performance and commercial insight into clear recommendations that inform future strategy and programme priorities. Demonstrate the contribution of lifecycle activity to renewal rates, retention, cross-sell, upsell, account growth and customer lifetime value. Provide clear performance updates and strategic recommendations to the Head of B2B Lifecycle and senior collaborators. Optimisation and experimentation Own the testing and optimisation roadmap for your lifecycle portfolio, prioritising opportunities with the greatest potential impact on renewal and customer expansion. Lead optimisation of audiences, journeys, messaging, content and customer experiences using customer insight and performance data. Work with Marketing Automation and Data & Analytics to support robust test design, measurement and evaluation. Embed successful approaches into future programmes, documenting optimal procedures and scaling improvements across the portfolio. See opportunities to improve lifecycle capability, customer journeys and operational efficiency across the B2B business. Collaboration and collaborator management Partner with B2B Marketing to ensure lifecycle programmes support wider product, proposition, account and commercial strategies, with a clear focus on renewal and customer growth. Influence senior partners using customer insight, commercial evidence and market context to build alignment around renewal and growth priorities and investment decisions. Monitor market developments and emerging lifecycle optimal procedures, applying relevant learning to continuously improve the FT’s B2B customer experience. Centre of Excellence contribution Lead the development and adoption of lifecycle frameworks, playbooks, governance and optimal procedures across the B2B lifecycle. Champion consistent lifecycle standards, customer experience principles and measurement frameworks across the B2B portfolio. Share successful approaches, insight and innovation across the Experience and Lifecycle Centre of Excellence to help build organisational capability. Partner with Consumer Lifecycle colleagues to find opportunities to scale lifecycle strategies and reusable approaches across RRG. Coach and support junior lifecycle colleagues, helping develop lifecycle marketing capability and a culture of continuous improvement. Required skills and experience Significant experience in CRM, lifecycle, retention, renewal, expansion or customer marketing within a commercial B2B or subscription environment. Proven experience owning customer marketing programmes and defining plans, KPIs and commercial outcomes. Strong analytical and commercial skills, with the ability to turn customer behaviour and business performance into strategic recommendations and measurable improvements. Experience defining customer segmentation, personalisation, testing strategies and lifecycle programmes informed by customer insight. Strong planning, prioritisation and organisational skills, with the ability to manage competing priorities and drive delivery through others. Excellent written and verbal communication skills, including the ability to present recommendations clearly and influence collaborators. Strong creative judgement and experience reviewing customer-facing communications, journeys and content. A customer-focused and commercially minded approach, with an interest in delivering measurable improvements in renewal performance and customer value growth. An interest in journalism and media, alongside an understanding of how large or complex media organisations operate. Desirable No additional desirable criteria have been specified for this role. What’s in it for you? Our benefits Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here. We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com .