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Location: Remote, Spain GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what’s possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Strategic Account Executive, you’ll own a portfolio of strategic and large enterprise customers and prospects in Spain , helping them realize the full value of GitLab’s AI-powered DevSecOps platform. You’ll solve real business problems for senior stakeholders by breaking into net new enterprise accounts and expanding adoption within existing customers, using a consultative sales approach to connect their priorities with GitLab’s DevSecOps and AI capabilities. You’ll lead full-cycle, complex deals, collaborate closely with pre- and post-sales teams and strategic channel partners, and act as the voice of your customers by sharing their feedback and product ideas through GitLab’s public issue tracker. In your first year, you’ll be expected to build and execute focused account plans, establish a healthy, qualified pipeline, and drive successful evaluations and rollouts that set the foundation for long-term growth across your territory. What you’ll do Own a portfolio of strategic and large enterprise accounts in Spain , driving both new customer acquisition and expansion within existing customers. Lead complex, multi-stakeholder sales cycles from prospecting and qualification through evaluation, negotiation, and close using a consultative approach. Develop and execute focused account plans that connect customer priorities with GitLab’s AI-powered DevSecOps platform and GitLab Duo capabilities. Collaborate with Solutions Architects, Customer Success, Support, and Channel partners to run successful evaluations, rollouts, and long-term adoption of GitLab. Partner with strategic channel partners to plan and execute joint territory activities, co-selling motions, and campaigns that build and progress qualified pipeline. Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and with internal product and go-to-market teams. Maintain accurate activity, pipeline, and forecast data, and contribute to win/loss reviews to continuously improve sales execution and territory strategy. Work with Marketing to shape and support account-based and regional campaigns tailored to priority accounts and key buying centers in your territory. What you’ll bring Experience managing and growing large, complex strategic or enterprise accounts, including both new logo acquisition and expansion of existing customers. Background selling software, developer tools, or related technology solutions to senior business and technical stakeholders in enterprise organisations. Skill in building and executing structured account plans, managing pipeline and forecast data, and coordinating cross-functional resources across pre-sales, post-sales, support, and channel partners. Ability to run full-cycle, multi-stakeholder sales processes using a consultative approach, from prospecting and qualification through evaluation, negotiation, and close. Effective communication and presentation skills, with the ability to translate customer needs into clear input for product, marketing, and technical teams. Familiarity with Git, software development tools, or application lifecycle management, and interest in learning GitLab’s DevSecOps and AI-powered platform. Alignment with GitLab’s values, including transparency, collaboration, and inclusion, with openness to bringing transferable experience from different industries or backgrounds. About The Team You’ll join a regional Strategic Sales team that focuses on GitLab’s largest and most complex customers in Spain . You’ll work closely with Solutions Architects, Customer Success, Support, and channel partners in a fully remote, asynchronous environment, using GitLab itself to plan, track, and document work across regions. We’re focused on helping enterprise customers standardize on GitLab at scale, navigate complex buying centers, and build long-term partnerships that align GitLab’s roadmap with customers’ business and technology goals. How GitLab Will Support You Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Intellias Meet your recruiter Yustyna Vozna yustyna.vozna@intellias.com https://www.linkedin.com... Vacancy details Business Analysis Business Analyst Senior Business Analyst Bulgaria, Croatia, Poland, Portugal, Spain, Ukraine, United Kingdom Remote APPLY NOW REFER A FRIEND We are hiring a Business Analyst to join an Intellias delivery team on a large-scale enterprise data platform migration programme for a financial services client. You will bridge the client’s domain owners and stewards on one side and the delivery engineers on the other, and you will own the backlog in Azure DevOps. What project we have for you Our client is an independent, active global asset manager with over R3 trillion in assets under management. They are executing a firm-wide data strategy to govern, manage and engineer data as a product across more than 70 business-owned sub-domains. As part of this, they are migrating to Databricks as the foundational layer of their Enterprise Data Platform, adopting a lakehouse architecture built on open formats, declarative pipelines and Unity Catalog. What you will do Elicit requirements from domain owners and stewards and turn them into engineer-ready specifications with source-to-target mappings, semantic definitions and DQ expectations. Define data contracts and agree acceptance criteria for each migrated domain. Maintain the programme backlog in Azure DevOps against the client’s ways of working. Track cross-domain dependencies and surface them to the Delivery Manager and Programme Steering. Own the domain migration readiness checklist (steward committed, source contracts documented, consumption use cases agreed) before a domain enters build. Contribute to documentation living alongside the code. What you need for this Financial services background, ideally asset management, banking or capital markets. Knowledge of at least one asset class, ideally fixed income. Familiarity with investment management data (positions, transactions, portfolio, performance, security master, reference data). 5+ years of business analysis on data or platform programmes. Strong experience of Azure DevOps for backlog management, sprint planning and reporting. Comfort with data engineering vocabulary: schemas, contracts, lineage, DQ, medallion architecture, Unity Catalog. Track record of writing engineer-ready requirements rather than high-level statements. Experience working across multiple domain teams and stakeholders on a single programme. Experience with AI tooling, in particular AI agents Fluent working English. Nice to have Prior experience in a federated data mesh or data domain operating model. Databricks working knowledge sufficient to walk a steward through Unity Catalog artefacts. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills Fintech

Location: Intellias Meet your recruiter Kateryna Zemetska kateryna.zemetska@intellias.com https://www.linkedin.com... Vacancy details DevOps Engineering DevOps Architect Architect Bulgaria, Croatia, Poland, Portugal, Spain Remote APPLY NOW REFER A FRIEND Let’s breathe life into great tech ideas! With more than 3 000 people globally, Intellias is a company where benchmark technological solutions are born. Join in and take your part in digitalizing the world. What project we have for you The client is undergoing a large-scale cloud and security modernization program aimed at transforming its application architecture and strengthening enterprise governance across environments. What you will do Design and implement DevOps processes: responsible for designing and implementing DevOps processes, such as continuous integration and delivery, automated testing, and deployment automation, to accelerate software delivery and improve quality. Infrastructure management: designs and manages cloud-based infrastructure using tools such as AWS, Azure, or GCP, to ensure scalability, high availability, and cost-effectiveness. Automation: responsible for automating manual processes across the software development lifecycle to improve efficiency, consistency, and reliability. Performance optimization: analyzes system performance and identifies opportunities for optimization, such as load balancing, caching, and database tuning. Security and compliance: ensures that the DevOps processes and infrastructure meet security and compliance standards. Team management: leads and manages a team of DevOps Engineers, providing technical guidance, mentoring, and coaching to ensure the team’s success. Collaboration: collaborates with other teams, such as development, QA, and operations, to ensure smooth integration and alignment of processes and goals. Continuous improvement: responsible for continuously improving DevOps processes, infrastructure, and tools to achieve higher efficiency, quality, and scalability. What you need for this 7+ years of experience working as a DevOps Technical expertise: in-depth knowledge and expertise in software development, automation, cloud computing, infrastructure management, and DevOps tools and technologies such as Docker, Kubernetes, Jenkins, Git, Ansible, Terraform, etc. Cloud computing: expertise in designing, deploying, and managing cloud-based infrastructure using Azure. Other cloud platforms and services will be a plus. Automation: experience in automating manual processes across the software development lifecycle to improve efficiency, consistency, and reliability. Software development: strong understanding of software development methodologies, coding practices, and programming languages to enable effective collaboration with development teams. Infrastructure management: expertise in managing and optimizing infrastructure, such as servers, databases, networks, storage, and security. Continuous integration and delivery (CI/CD): experience in designing and implementing efficient and reliable CI/CD pipelines to accelerate software delivery and improve quality. Security and compliance: knowledge of security best practices and compliance requirements to ensure that the DevOps processes and infrastructure meet security and compliance standards. Leadership and communication: strong leadership skills to manage and motivate a team of DevOps Engineers, as well as excellent communication skills to facilitate collaboration and alignment with other teams and stakeholders. Strategic thinking: able to think strategically and align the DevOps function with business goals and objectives. English level B2/C1 Leadership: strong leadership skills to lead and motivate a team of DevOps Engineers, as well as to influence and guide other teams and stakeholders towards DevOps adoption. Adaptability: able to adapt to changes in technology, processes, and business requirements and be open to new ideas and approaches. Curiosity: A desire to learn and explore new technologies, methodologies, and best practices is essential to stay current in the fast-paced DevOps field. Communication: Clear and effective communication skills are essential to collaborate with other teams, stakeholders, and management. Teamwork: able to work well in cross-functional teams, share knowledge, and collaborate on projects to achieve common goals. Problem-solving: strong problem-solving skills to identify and troubleshoot complex system issues. Attention to detail: detail-oriented and ensure that their work meets high standards of quality and accuracy. Time management: be able to prioritize tasks effectively and manage their time efficiently to meet project deadlines. Continuous learning: continuous learning and keeping up with the latest technologies, trends, and best practices in DevOps. Customer focus: customer-focused and work towards improving the end-user experience through efficient and reliable software delivery. Will be a plus: An Associate, Professional or Specialty-level certification from one of our strategic technology partners — AWS, Microsoft, Google, Databricks or Anthropic — aligned with your tech stack. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Intellias Meet your recruiter Mariia Tislenko mariia.tislenko@intellias.com https://www.linkedin.com... Vacancy details Software Engineering PHP Engineer Senior Ukraine Remote APPLY NOW REFER A FRIEND The team develops Intems, Intellias’s in-house core platform, and drives AI automation of the company’s internal processes. Intems covers employee records, time tracking and time off (PTO), employee engagement, benefits, and performance evaluation and development. It also serves as the corporate portal, is integrated with the company’s other information systems, and acts as the main interface for HR processes and a key data source for analytics. What project we have for you The team is part of the IT department, which plays a key role at Intellias in driving change management, process improvement and AI enablement across the company. What you will do Develop backend and frontend features for the Intems platform Build and support integrations between Intems and other company systems Turn business requirements into technical solutions: research options, compare trade-offs and propose the best approach Build AI-powered automations for internal processes Write clean, secure and maintainable code covered by unit and integration tests Estimate and plan tasks, and deliver on commitments Suggest technical and functional improvements that add value to the product What you need for this Must have skills: 7+ years of commercial PHP development experience, including PHP 8.x Strong understanding of OOP, SOLID principles and software design patterns Solid experience with MVC frameworks (Laravel or similar) Experience building REST APIs and integrating with external systems Experience with JavaScript (ES6+), TypeScript Experience with HTML5 and CSS/SASS Experience with relational databases (MySQL), including schema design and query optimization Experience with non-relational databases: MongoDB, Redis Experience with Docker Experience with Git and pull-request-based workflows Experience configuring and maintaining CI/CD pipelines (GitHub Actions, Azure DevOps or similar) Experience writing unit and integration tests (PHPUnit or similar) Daily hands-on use of AI coding assistants (GitHub Copilot, Cursor or similar) in modern IDEs (VS Code, PhpStorm) Practical experience using AI tools across the SDLC: code generation, refactoring, test creation, code review and documentation Knowledge of secure coding practices (OWASP Top 10) Experience doing code reviews Understanding of the SDLC and Agile principles Ability to estimate tasks accurately and deliver on commitments Nice to have skills: Experience with MS Foundry (deploying models and building AI agents) Experience automating the SDLC with AI: AI-assisted code review and test generation in CI/CD pipelines, coding agents, custom instructions and prompts for the team Experience with MCP and building tools and integrations for AI agents Experience with Azure cloud services (Service Bus, Storage account, Azure func, VM, Managed identity, Key-Vaults) Experience with Vue.js (2.x/3.x) Knowledge of Webpack, npm and modern front-end build tools Experience implementing responsive web designs Experience with Jira Certification: CCDV-F or a similar AI certification What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Annapolis, MD To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual. When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy. Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations. Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times. Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents. Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn. Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients. Provides staff education on safety topics and trains new Officers in all department policies and procedures. Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues. Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation. Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems. Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport. Provides safety escorts and assistance for staff, visitors and patients as requested. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Perform fire drills as required. May have to work other shifts, as necessary. Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence. Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time. Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community. Educational/Experience Requirements: High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience. At least one (1) year of Health care Safety and Security experience preferred. Must pass a criminal records background check prior to employment. Possess strong verbal, interpersonal communications skills and excellent customer service. Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months. License/Certifications: IAHSS Basic Officer Certification preferred, required for any promotion. Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Heavy Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Luminis Health Benefits Overview: Medical, Dental, and Vision Insurance. Retirement Plan w/employer contribution. Paid Time Off. Employee Tuition Assistance Benefits. Employee Referral Bonus Program Employer Paid Holidays, Disability, and Life/AD&D for full-time employees Wellness Programs/Employee Assistance Programs and more The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement. Pay Range $20 — $25 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: Annapolis, MD To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual. When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy. Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations. Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times. Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents. Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn. Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients. Provides staff education on safety topics and trains new Officers in all department policies and procedures. Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues. Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation. Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems. Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport. Provides safety escorts and assistance for staff, visitors and patients as requested. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Perform fire drills as required. May have to work other shifts, as necessary. Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence. Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time. Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community. Educational/Experience Requirements: High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience. At least one (1) year of Health care Safety and Security experience preferred. Must pass a criminal records background check prior to employment. Possess strong verbal, interpersonal communications skills and excellent customer service. Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months. License/Certifications: IAHSS Basic Officer Certification preferred, required for any promotion. Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Heavy Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Luminis Health Benefits Overview: Medical, Dental, and Vision Insurance. Retirement Plan w/employer contribution. Paid Time Off. Employee Tuition Assistance Benefits. Employee Referral Bonus Program Employer Paid Holidays, Disability, and Life/AD&D for full-time employees Wellness Programs/Employee Assistance Programs and more The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement. Pay Range $20 — $25 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: Annapolis, MD To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual. When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy. Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations. Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times. Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents. Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn. Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients. Provides staff education on safety topics and trains new Officers in all department policies and procedures. Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues. Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation. Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems. Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport. Provides safety escorts and assistance for staff, visitors and patients as requested. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Perform fire drills as required. May have to work other shifts, as necessary. Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence. Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time. Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community. Educational/Experience Requirements: High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience. At least one (1) year of Health care Safety and Security experience preferred. Must pass a criminal records background check prior to employment. Possess strong verbal, interpersonal communications skills and excellent customer service. Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months. License/Certifications: IAHSS Basic Officer Certification preferred, required for any promotion. Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Heavy Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Luminis Health Benefits Overview: Medical, Dental, and Vision Insurance. Retirement Plan w/employer contribution. Paid Time Off. Employee Tuition Assistance Benefits. Employee Referral Bonus Program Employer Paid Holidays, Disability, and Life/AD&D for full-time employees Wellness Programs/Employee Assistance Programs and more The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement. Pay Range $20 — $25 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11423 Graphic Designer VA Independent Contractor – CPT-11423 Graphic Designer VA/Marketing VA/Junior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. We are looking for a highly skilled and creative Graphic Designer VA who can support our team with visually compelling, brand-consistent content across multiple platforms. This role requires a high level of proficiency in Canva Pro and experience creating both static and animated digital assets. The ideal candidate is detail-oriented, organized, and comfortable working across various brand aesthetics. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Graphic Design & Branding Create custom Canva Pro designs beyond standard templates Apply layered effects, custom spacing, font pairings, and branded color systems Use advanced Canva techniques often employed by top-tier influencers and content creators Maintain consistency with brand guidelines across different aesthetics and campaigns Ad Creatives Design high-converting static ad graphics for: Facebook Instagram Google Display Network Social Media Content Develop visually engaging content such as: Instagram carousels Branded story graphics Flyers, menus, rack cards, and more Short-Form Video Editing Create and edit Reels using CapCut and/or Canva animation tools: Basic clip sequencing Audio syncing with trending or assigned audio Adding text overlays and smooth transitions Exporting final videos in the correct format for Instagram Organization & File Management Upload and organize assets properly in Google Drive Ensure easy access and clean file structure for all creative deliverables Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Strong attention to detail (polished design, accurate spelling, clean formatting) Solid understanding of modern design principles (white space, visual hierarchy, balance) Open to feedback and able to quickly make revisions Proactive, communicates clearly, and takes full ownership of assigned tasks Experience working with real estate, hospitality, or lifestyle brands (nice to have) Familiarity with ClickUp or similar task/project management tool (nice to have) 🔹 Portfolio Requirement (Before Trial) Social media content examples Static ad designs At least one short-form video or animated graphic (e.g., Instagram Reel) Work Schedule Contracted Hours per Week: 16 Hours Scheduled Working Days: Monday through Thursday Daily Working Time: 1-5 PM EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Marketing VA REQUESTED EXPERIENCE TIER LEVEL:  Junior Level Contracted Hours per Week: 16 hours/week Daily Working Time: 1-5 PM EST Scheduled Working Days: Monday-Thursday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Neutral REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: United States; Colombia; Sacramento; Los Angeles; San Francisco; Canada; Costa Rica; Mexico Workplace: Remote Location: Fully Remote (Pacific time zone) Start Date: ASAP Languages: Fluent English required Industry: AI / Data Infrastructure Team: Sales Type: Full-time (Independent Contractor) ABOUT THE OPPORTUNITY Pragmatike is hiring an Outbound Account Executive on behalf of a fast-growing AI company building reliable, fair and open infrastructure for AI training data. Its marketplace connects data providers with leading AI companies, including startups, Fortune 500 companies and frontier AI labs. Backed by leading venture investors, including Y Combinator, the company is scaling rapidly and building its commercial team from the ground up. This is an opportunity to join as one of the first commercial hires and take ownership of deals from the first serious conversation through to close. You'll manage a pipeline of data-provider opportunities, lead commercial discussions, negotiate terms and turn qualified interest into signed agreements and live listings that match current buyer demand. Unlike an entry-level sales development role, this position requires someone who can independently manage opportunities, drive negotiations and take responsibility for closing deals. The role is fully remote, with working hours aligned with either Singapore or US Pacific business hours, depending on your location. The exact daily schedule will be agreed during hiring. WHAT YOU'LL DO - Own a pipeline of data-provider opportunities, managing qualification, follow-ups, forecasting and deal closure. - Lead commercial conversations with businesses and individuals who have data that AI buyers are looking for. - Drive opportunities from initial interest through negotiations, signed agreements and completed, live listings. - Negotiate scope, pricing and commercial terms, with support from senior teammates on technical assessments and contract-related questions. - Prioritise opportunities based on current buyer demand, focusing on accounts with the highest potential to close. - Maintain accurate pipeline records, including deal stages, expected close dates, risks and next steps. - Work closely with Sales Development to ensure qualified opportunities and warm introductions progress smoothly through the sales cycle. - Help establish the company's sales process and playbook as one of its first commercial hires. WHAT WE'RE LOOKING FOR - Proven experience owning and closing deals, ideally in B2B sales, marketplaces, data, SaaS or other commercial environments with structured sales cycles. - Confidence leading discovery calls, commercial discussions and negotiations, handling objections and driving opportunities towards a close. - Strong pipeline management skills, with the ability to prioritise opportunities, forecast accurately and maintain clear next steps. - Excellent spoken and written English, with the ability to communicate confidently with senior and technical stakeholders. - Ability to work independently and take ownership in a fast-moving, early-stage environment. - Familiarity with sales tools and CRM systems, with a proactive approach to improving commercial processes. - Experience with contracts, pricing discussions or multi-stakeholder deals is a plus. - Previous experience in AI or the data industry is beneficial but not required. WHY THIS OPPORTUNITY - Own the full sales cycle: Take responsibility for opportunities from qualification through negotiation and close, with a focus on measurable commercial results. - Build from the ground up: Join one of the first commercial hires and help establish the company's sales processes and playbook. - Work with leading AI companies: Close deals that support real data demand from some of the world's most advanced AI labs. - High ownership and impact: Work closely with senior teammates and founders, helping shape how the company approaches sales as it scales. - Remote flexibility: Work fully remotely, aligned with either Singapore or US Pacific business hours depending on your location. EQUAL OPPORTUNITY & PRIVACY Pragmatike is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants without discrimination. We recruit on behalf of our clients and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to a fair and inclusive hiring process. We process your personal data solely for recruitment purposes, in accordance with applicable privacy laws, and maintain reasonable safeguards to protect your information. Your data may be shared with our client(s) for hiring consideration, but will not be disclosed to third parties outside of the recruitment process.

Location: Singapore; Philippines; Indonesia; Australia; Thailand; Khazakstan; Armenia Workplace: Remote Location: Fully Remote (Singapore or Pacific time zones) Start Date: ASAP Languages: Fluent English required Industry: AI / Data Infrastructure Team: Sales Type: Full-time (Independent Contractor) ABOUT THE OPPORTUNITY Pragmatike is hiring an Outbound Account Executive on behalf of a fast-growing AI company building reliable, fair and open infrastructure for AI training data. Its marketplace connects data providers with leading AI companies, including startups, Fortune 500 companies and frontier AI labs. Backed by leading venture investors, including Y Combinator, the company is scaling rapidly and building its commercial team from the ground up. This is an opportunity to join as one of the first commercial hires and take ownership of deals from the first serious conversation through to close. You'll manage a pipeline of data-provider opportunities, lead commercial discussions, negotiate terms and turn qualified interest into signed agreements and live listings that match current buyer demand. Unlike an entry-level sales development role, this position requires someone who can independently manage opportunities, drive negotiations and take responsibility for closing deals. The role is fully remote, with working hours aligned with either Singapore or US Pacific business hours, depending on your location. The exact daily schedule will be agreed during hiring. WHAT YOU'LL DO - Own a pipeline of data-provider opportunities, managing qualification, follow-ups, forecasting and deal closure. - Lead commercial conversations with businesses and individuals who have data that AI buyers are looking for. - Drive opportunities from initial interest through negotiations, signed agreements and completed, live listings. - Negotiate scope, pricing and commercial terms, with support from senior teammates on technical assessments and contract-related questions. - Prioritise opportunities based on current buyer demand, focusing on accounts with the highest potential to close. - Maintain accurate pipeline records, including deal stages, expected close dates, risks and next steps. - Work closely with Sales Development to ensure qualified opportunities and warm introductions progress smoothly through the sales cycle. - Help establish the company's sales process and playbook as one of its first commercial hires. WHAT WE'RE LOOKING FOR - Proven experience owning and closing deals, ideally in B2B sales, marketplaces, data, SaaS or other commercial environments with structured sales cycles. - Confidence leading discovery calls, commercial discussions and negotiations, handling objections and driving opportunities towards a close. - Strong pipeline management skills, with the ability to prioritise opportunities, forecast accurately and maintain clear next steps. - Excellent spoken and written English, with the ability to communicate confidently with senior and technical stakeholders. - Ability to work independently and take ownership in a fast-moving, early-stage environment. - Familiarity with sales tools and CRM systems, with a proactive approach to improving commercial processes. - Experience with contracts, pricing discussions or multi-stakeholder deals is a plus. - Previous experience in AI or the data industry is beneficial but not required. WHY THIS OPPORTUNITY - Own the full sales cycle: Take responsibility for opportunities from qualification through negotiation and close, with a focus on measurable commercial results. - Build from the ground up: Join one of the first commercial hires and help establish the company's sales processes and playbook. - Work with leading AI companies: Close deals that support real data demand from some of the world's most advanced AI labs. - High ownership and impact: Work closely with senior teammates and founders, helping shape how the company approaches sales as it scales. - Remote flexibility: Work fully remotely, aligned with either Singapore or US Pacific business hours depending on your location. EQUAL OPPORTUNITY & PRIVACY Pragmatike is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants without discrimination. We recruit on behalf of our clients and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to a fair and inclusive hiring process. We process your personal data solely for recruitment purposes, in accordance with applicable privacy laws, and maintain reasonable safeguards to protect your information. Your data may be shared with our client(s) for hiring consideration, but will not be disclosed to third parties outside of the recruitment process.

Location: Intellias Meet your recruiter Gerasim Naydenov gerasim.naydenov@intellias.com https://www.linkedin.com... Vacancy details Data Engineering Data Engineer Principal Bulgaria, Colombia, Croatia, Poland, Portugal, Spain, Ukraine, United States Remote APPLY NOW REFER A FRIEND Intellias is looking for a Lead Healthcare Data Engineer to join a large-scale digital healthcare initiative focused on building a FHIR-based health data platform and transforming fragmented healthcare data into clean, standardized, and trustworthy information. The role requires both deep hands-on engineering expertise and broad technical influence — establishing reusable frameworks and standards, mentoring experienced engineers, and raising the engineering bar across the team. What project we have for you We’re helping a US digital-health platform get its patients’ medical data in order: lab results, diagnoses, medications, visits and more. The data comes from many different clinics and labs, each with its own format, so right now it’s pretty messy. Our job is to clean up and standardize that data close to the source, bring scattered logic into one place, and see the real data quality every day instead of guessing. Data engineers will work mostly in Databricks/Spark, building pipelines, reference data and quality checks together with the dev team and clinical experts. What you will do Set the technical direction for healthcare data engineering across ingestion, transformation, validation, normalization, and delivery. Own the end-to-end architecture of large-scale distributed data pipelines transforming heterogeneous source data into clean, standards-conformant FHIR. Design and evolve scalable solutions using Python, Spark/PySpark, Databricks/Delta Lake , and modern data-processing technologies. Diagnose and eliminate complex performance and scalability bottlenecks across distributed data workloads. Establish standards and reusable frameworks for data quality, deduplication, patient/record linking, terminology normalization, and reliable idempotent processing . Define architectural patterns for FHIR transformation, validation, schema evolution, and production delivery. Build and evolve automated testing and validation capabilities for data quality and FHIR conformance . Establish engineering patterns and reusable tooling that allow the broader team to deliver new healthcare data capabilities faster and more consistently. Champion PHI-safe engineering practices and ensure healthcare data solutions meet applicable security, privacy, and compliance requirements. Make AI-native engineering a practical part of the team’s development model , using coding agents and reusable AI capabilities to automate repetitive work and accelerate complex engineering tasks. Establish engineering guardrails for AI-assisted development, ensuring AI-generated solutions remain correct, tested, secure, observable, and PHI-safe. Determine where deterministic processing provides better reliability than AI/LLM-based approaches and establish appropriate architectural patterns for both. Mentor Senior and Middle engineers through design reviews, pairing, technical guidance, and knowledge sharing. Drive complex, ambiguous engineering problems from initial investigation through architecture, implementation, and production operation. Collaborate with engineering, product, security, data, and healthcare-domain stakeholders to translate complex interoperability requirements into scalable technical solutions. Represent strong healthcare data engineering practices in relevant architecture, standards, and technical discussions. What you need for this 8+ years of professional experience in data engineering, healthcare data platforms, HealthTech, or healthcare interoperability. Proven Lead-level technical ownership of complex production systems, including the ability to set technical direction and solve problems spanning multiple components and engineering teams. Strong hands-on expertise in Python and production-grade data engineering. Deep experience with Apache Spark/PySpark at scale , including partitioning, performance optimization, memory tuning, and distributed processing. Experience with modern lakehouse technologies such as Databricks and Delta Lake , or comparable platforms. Strong experience designing and operating large-scale ETL/ELT pipelines , including CDC, incremental/delta processing, idempotency, schema evolution, and batch/streaming workloads. Proven experience diagnosing and eliminating complex performance and scalability bottlenecks in distributed data-processing systems. Deep hands-on experience with FHIR R4 , including resources, profiles, Bundles, validation, and large-scale healthcare data transformation. Strong knowledge of US Core, USCDI, HL7 v2.x , and C-CDA-to-FHIR transformation patterns. Strong understanding of healthcare terminology standards including SNOMED CT, LOINC, and RxNorm . Experience working with clinical, claims, coverage, eligibility, or comparable healthcare data models. Strong experience with data quality, deduplication, record/patient linking, terminology normalization, and validation . Strong SQL skills and understanding of data modeling, schema evolution, data quality, and production data architecture. Experience with Git, CI/CD, automated testing, observability, and production operations . Strong understanding of healthcare security, privacy, and regulatory requirements, including HIPAA and PHI-safe engineering practices. Proven ability to establish reusable engineering frameworks, architectural patterns, standards, and data-quality practices adopted by other engineers. Demonstrated technical leadership through architecture/design reviews, mentoring, pairing, and cross-team engineering influence. Practical experience using AI coding agents such as Claude Code or comparable agentic engineering tools as an integral part of the development lifecycle. Strong engineering judgment around when to use AI/LLM-based approaches versus deterministic rule-based solutions , particularly where correctness, cost, performance, or PHI safety are critical. Professional English sufficient for direct collaboration with U.S.-based technical and business stakeholders. Nice to Have Deep experience with large-scale FHIR data modeling and healthcare interoperability platforms . Experience with Master Patient Index (MPI), patient matching, identity resolution , or large-scale record linkage. Experience with payer data exchange, including CARIN Blue Button , Da Vinci implementation guides, or similar standards. Experience working with pharmacy, laboratory, or other specialized healthcare datasets. Knowledge of ICD-10 , CPT, CVX , and additional clinical terminology/code systems. Experience with 21st Century Cures Act, ONC certification, CMS Interoperability Rule , or related U.S. healthcare regulatory frameworks. Experience building LLM/agent-based capabilities for clinical data extraction, normalization, terminology mapping, or healthcare data quality . Experience designing reusable AI skills or agentic workflows adopted across engineering teams. Contributions to open-source healthcare, FHIR/HL7 communities, or relevant industry working groups. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills Healthcare Python Spark

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Account Manager About the job Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers.  As a designated TAM you will be supporting customers during Central hours (9am to 6pm CT) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis. Responsibilities In this role, you’ll: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams. Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 4+ years of relevant experience Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions. Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries. Have an inquisitive mind to understand how things work Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures. Excellence in task prioritization and evaluation of situational urgency. Interest in utilizing customer feedback to identify and drive improvements in our products. Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need. Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience. Experience in managing dedicated customer accounts. Desired: Understanding of Telecoms and VOIP including WebRTC and SIP Location This role will be remote and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Limassol, Cyprus Workplace: on-site Mayflower creates digital entertainment products used by millions of people worldwide. We combine technology, product thinking, and experimentation to build experiences that engage a global audience and shape the future of online entertainment. We are looking for a Business Analyst to work on new product features at an early stage. Your starting focus will be detailed descriptions of selected new features. As part of our Business Analysis team, you may also work with delivery teams on requirements. Responsibilities Early-Stage Feature Analysis: Turn early product ideas into clear, structured descriptions: the problem, how the solution works, its advantages and alternatives. Requirements Elicitation: Gather and validate information from product managers, designers, and engineers. Separate confirmed facts from open questions. Technical Understanding: Understand the technical solution proposed by Engineering well enough to describe it accurately. Cross-functional Alignment: Work directly with Product, Design, Engineering, and Legal. Keep everyone aligned on what is needed and when. Requirements Lifecycle: Keep descriptions and requirements up to date as decisions change. Hand context over clearly when work moves to another team. AI-Assisted Analysis: Use approved AI tools to speed up analysis and documentation while verifying the output and remaining accountable for its accuracy. You’ll thrive here if you have Experience: 5+ years as a Business Analyst or Systems Analyst in software product development, working closely with cross-functional teams. Strong BA Craft: Demonstrated ability to structure ambiguous problems, define business rules, and produce clear, testable requirements. Elicitation: Ability to get precise information from busy experts and turn vague ideas into structured descriptions. Technical Literacy: Solid understanding of client–server systems, APIs, data flows, and integrations. Precise Writing: Clear, structured writing. Able to explain how something works step by step, with diagrams where they help. Independence: Able to drive several topics at once with little supervision. English: Advanced (C1) or higher, especially in writing. Documentation and discussions are in English. Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases. Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Fully covered sports benefits, and also access to in-house electric scooters. Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey. A culture of recognition: a peer reward program to celebrate your contributions. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities. Recruitment process HR interview (40 min). Test task. Technical interview (1.5 hours). Final interview (1 hour). Recommendations check. Job Offer.

Location: Limassol, Cyprus Workplace: remote Mayflower is an international technology company behind products used by millions of people worldwide. For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations. We are looking for a Customer Support Specialist to join the growing support team of our web-based entertainment project. The CS team is a rapidly growing team made up of passionate people from diverse backgrounds and cultures, whose main goal is simple: a clean & safe platform. The team works 24/7 in the shift rotation of 9 hours to eliminate any kind of harm to ensure positive user experience. The company offers an excellent working environment, a competitive remuneration package, and the chance to work for a developing international company. Job Responsibilities Handle and resolve customer complaints providing the best customer experience. Investigate complaints, troubleshoot issues and identify trending problems. Report bugs to the technical team. 1+ year experience as a Customer Support Specialist ( сhats, emails, tickets). Ability to work morning, day and night shifts. Very good English skills (С1). Experience with ticketing systems (e.g. ZenDesk, Intercom, etc...). Perfect communication and problem-solving skills. Customer orientation and ability to adapt/respond to different types of characters. Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: Full remote work. Competitive compensation with a service contract. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most. Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage. Career growth in a fast-scaling project with opportunities to influence technical decisions. A culture of recognition: our peer reward program celebrates contributions from across the team. Recruitment process Quick Video Interview (5-15 min). Technical interview (1 hour). Test task. Offer.

Location: SCYLLA AG, Worldwide ISMIRA Agency actively recruiting for position BAR WAITERS for Scylla AG! Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”. Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe. As a Bar Waiter/Waitress , you play a key role in ensuring a seamless, professional, and enjoyable beverage and guest service experience onboard. You will deliver high-quality drinks and attentive service in the bar, lounge, restaurant, and sundeck areas. Your contribution extends beyond the bar—supporting luggage handling, guest engagement, and teamwork to create a smooth, memorable journey for both guests and crew. This role combines technical service skills with collaboration, adaptability, and pride in hospitality. Conditions: Free food and accommodation on board Seasonal work with contracts from March to November renewable each season River ships are located in Europe - closer to home No Safety certificates or Seaman's book required Possibility to take paid days off and vacation during the season Excellent working conditions, pension plan and health insurance Free internet (10 GB per month) Shore leave almost every day There are always more openings for German speakers Some vessels offer free German language courses on board Duties and responsibilities: Mix and serve cocktails professionally, following Scylla and international standards. Provide attentive service in the lounge, bar, restaurant, and on the sundeck. Joint responsibility for the coffee station in Lido Bar/ Bistro/ Arthur’s/ Public Area. Joint responsibility for the professional serving and presentation of the entire F&B offer on board according to company standards. Joint responsibility for guest satisfaction and the corresponding ratings. Joint responsibility for cleanliness, order and compliance with the Scylla hygienic concept according to HACCP in the Bar area as well as regular general cleaning. Joint responsibility for dealing carefully with beverages, equipment, machines and cleaning agents. Storing of the Bar stock and supplies. Help create and implement F&B activities and events on board. Joint responsibility for the separation of waste in the Bar areas. Active assistance in the restaurant as well as on the sundeck as per supervisor’s directives. Fair and equal treatment towards all crew. Joint responsibility for the compliance with safety guidelines in the entire Bar area. Knowledge of the ship and the respective daily program. Professional and friendly guest service according to company standard. etc. Requirements: Experienced within the hotel industry and/or previous (river) cruise ship experience. Excellent management, organizational and decision-making skills Guest focused Strong leadership abilities and organizational skills. Able to train crew members, able to build up the trainings and drive the change and look for operational efficiencies across the ship. Able to train crew members, detect training needs and develop tailor-made training Stress resistant, calm under pressure and resilient Team player with positive approach Open minded and flexible Strong social, interpersonal and intercultural competencies Professional attitude and appearance Reliable and hard-working, physical stamina to stand for a long period of time Excellent English skills (written & verbal), other languages like German is an advantage. Computer skills (Excel, Word, PPT) Age: min. 18 years old Non-EU nationals will need D type German visa before joining Languages vs Nationality Requirements: Good English skills (written & verbal) required for all positions. German-speakers (advanced level) can also be be considered with basic English. EU nationals can apply and join during whole season without visas. Non-EU nationals apply for D type German visa before joining, thus may apply only before season starts. Non-EU nationals that speak no German language may be considered only for culinary positions OR if they have strong previous cruise ship experieence in the same position. Why Join Us At Scylla, you’ll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You’ll work in a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first-class service onboard our luxury river cruise ships. Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 30, 2025 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: Intellias Meet your recruiter Viktoriia Tochylova viktoriia.tochylova@intellias.com https://www.linkedin.com... Vacancy details AI/ML Engineering Machine Learning Engineer Senior Bulgaria, Croatia, Poland, Portugal, Spain Remote APPLY NOW REFER A FRIEND Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow! What project we have for you Join a transformative data and AI platform initiative aimed at modernizing enterprise-scale capabilities and enabling real-time decision-making. This project delivers a comprehensive roadmap covering AI, MLOps, data governance, and platform scalability, supporting a shift towards data-first operations and intelligent automation. What you will do Lead the ideation, design, and execution of AI proofs-of-concept and end-to-end machine learning systems, from research and experimentation through to scalable production deployment. Develop and implement machine learning and AI systems across domains including Computer Vision, NLP, and Generative AI, solving complex business and product challenges. Collaborate cross-functionally with engineering, product management, and business stakeholders to translate business objectives into scalable AI-driven capabilities and production-ready solutions. Architect and maintain production-grade AI systems across the full lifecycle, including data ingestion, feature engineering, model training, retrieval pipelines, orchestration layers, deployment, evaluation, and monitoring. Design and implement Retrieval-Augmented Generation (RAG) pipelines, semantic search systems, and multi-agent workflows, selecting appropriate architectures based on performance, latency, cost, and compliance constraints. Design evaluation frameworks for machine learning and generative AI systems, including offline evaluation, human-in-the-loop validation, automated scoring, and production monitoring. Optimize AI systems for scalability, latency, and cost efficiency, including batching, caching, quantization, and model selection strategies. Design and apply advanced mathematical models and statistical methods to analyze large, multi-modal datasets, including time series, classification, regression, and representation learning tasks. Collaborate on AI architecture decisions and contribute to technical roadmap planning, identifying high-impact opportunities for AI adoption across the organization. Mentor and provide technical guidance to junior ML engineers and data scientists, promoting engineering best practices and a culture of continuous learning. Stay current with emerging research, tools, and architectures in AI and machine learning, proactively evaluating and introducing relevant advancements. What you need for this Required skills: 5+ years of hands-on experience in machine learning, AI research, or data science, with a proven track record of delivering production-grade ML solutions. Master’s or Ph.D. in Computer Science, Data Science, Machine Learning, or a related quantitative field. Strong expertise across core ML disciplines including supervised and unsupervised learning, time series modeling, classification, regression, and model evaluation. Deep hands-on experience developing production systems in Computer Vision, NLP, and Generative AI. Strong experience building LLM-based applications, including RAG pipelines, agentic workflows, semantic search, and tool-using AI systems. Experience designing evaluation frameworks for generative AI systems, including prompt evaluation, hallucination detection, and performance monitoring. Proficiency in Python and modern ML ecosystem including PyTorch, TensorFlow, Hugging Face, NumPy, Pandas, and scikit-learn. Experience with modern LLM orchestration and serving frameworks such as LangChain, LlamaIndex, DSPy, Haystack, or equivalent. Experience deploying and scaling AI systems on cloud platforms (AWS, Azure, or GCP), including managed ML services and containerized deployments. Experience building and maintaining end-to-end ML pipelines, including data processing, model training, deployment, and monitoring. Understanding of responsible AI principles, including bias mitigation, safety guardrails, and governance considerations. Proficiency with version control (Git) and software engineering best practices for collaborative ML development. Excellent communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Will be a plus: Experience with MLOps tooling and workflows, including MLflow, Apache Airflow, Terraform, and CI/CD pipelines for model deployment. Experience with model serving and inference optimization tools such as vLLM. Experience working with feature stores, real-time data pipelines, or streaming AI systems. Experience with distributed training or large-scale model training frameworks. Experience with multimodal AI systems (vision-language models, audio-text, document AI). Experience with fine-tuning large language models or parameter-efficient training techniques (LoRA, PEFT, etc.). Experience contributing to open-source ML projects or publications in peer-reviewed venues. An Associate, Professional or Specialty-level certification from one of our strategic technology partners — AWS, Microsoft, Google, Databricks or Anthropic — aligned with your tech stack. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Intellias Meet your recruiter Alex Dayrabekov alex.dayrabekov@intellias.com https://www.linkedin.com... Vacancy details Management Manager Manager Bulgaria, Poland, Portugal, Spain, Ukraine Remote APPLY NOW REFER A FRIEND The Support Delivery Manager plays a crucial role in ensuring the success of our client engagements. This position requires a strategic mindset, operational excellence, and a strong customer focus. The manager is accountable for delivering high-quality support services, driving performance, and fostering long-term relationships built on trust and reliability. At Intellias, where technology takes center stage, people always come before processes. We’re dedicated to cultivating a tech-savvy environment that empowers individuals to unlock their true potential and achieve extraordinary results. Our customized benefits not only prioritize your well-being but also charge your professional growth, making this opportunity an ideal match for tech enthusiasts like you. What project we have for you Our client is a global Fortune 500 consumer goods company headquartered in Switzerland, operating in 130+ countries. Together with Intellias, they are building a modern Digital Ecosystem covering eCommerce, personalization, customer engagement, and connected online–offline experiences. To support this transformation, we are seeking a Support Delivery Manager who will drive and scale IT support operations, ensuring high-quality service delivery in a complex, fast-paced environment. What you will do Own and manage end-to-end support delivery operations, ensuring service stability and performance. Design, implement, and continuously improve Incident, Problem, Change, and Service Request Management processes in line with ITIL best practices. Build and scale support structures from scratch, including onboarding new services and teams. Lead major incident management, ensuring timely resolution and clear stakeholder communication. Manage and optimize 24/7 support models and L1/L2/L3 support structures. Take ownership of SLA/KPI performance, including monitoring, reporting, and driving improvements. Develop roadmaps, delivery plans, and forecasts, aligning support strategy with business needs. Create clear reports and dashboards to visualize performance and outcomes. Collaborate with stakeholders to ensure smooth service transitions and contract-related operations. Drive adoption of AI tools and automation to enhance support efficiency. Lead and participate in hiring processes, shaping and growing high-performing teams. Influence team mindset, promoting a proactive, ownership-driven culture. What you need for this 3+ years of experience as a Support Manager / Support Delivery Manager in IT. Strong hands-on experience with: Support setup from scratch Service onboarding and transition 24/7 support operations L1/L2/L3 support models Support processes implementation Proven expertise in ITIL processes and service management practices. Solid experience in SLA/KPI ownership, escalation management, and performance optimization. Strong project delivery skills: roadmap creation, planning, and measurable goal setting. Experience managing large-scale, high-demand environments. Experience with ITSM tooling (Jira, ServiceNow etc) Ability to influence teams and stakeholders, driving change and improvements. Excellent communication and stakeholder management skills. Experience in reporting and data visualization. Hands-on involvement in interviewing and hiring. Experience with contracts and operational considerations. High stress resilience and strong sense of ownership. English level: B2/C1 or higher. Will be a plus: ITIL certification (Foundation level or higher). What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: New York, United States Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role We are seeking a motivated, relationship-driven Assistant Director of Admissions to lead field recruitment efforts for our medical division. This role focuses on building university partnerships, organizing recruitment events, engaging prospective students, and supporting enrollment growth. Key Responsibilities Proactively manage and respond to a high volume of prospective students through in-person interactions, phone, messaging, video calls, emails and chats. Often making 50+ dials per day. Continuously learn and master the course offerings and programs provided by our universities. Represent our institutions at university fairs, campus visits, information sessions, suture workshops, and recruitment events. Plan and execute in-person and virtual recruitment events to generate prospective student interest in our programs and universities. Build and maintain relationships with pre-health and pre-veterinary advisors, faculty, student organizations, and university partners. Establish a consistent presence at priority universities and identify new partnership opportunities. Engage prospective students, provide admissions guidance, and encourage application completion. Collaborate with admissions counsellors, Marketing, Events, faculty, and alumni to support recruitment and enrollment goals. Develop recurring campus partnerships and student referral opportunities. Accurately maintain CRM records of recruitment activities, leads, applications, and enrollments with a high level of attention to detail. Manage territory recruitment efforts, travel schedules, and event follow-up independently. Required Qualifications Bachelor's degree required. 2–4 years of experience in higher education recruitment, admissions, sales, or a related field preferred. Strong communication, presentation, organizational, and relationship-building skills. Experience planning recruitment events and developing professional partnerships. Proficiency with CRM systems, Microsoft Office, and virtual communication tools. Ability to work independently and travel extensively throughout your assigned region, including occasional evenings and weekends. Preferred Qualifications Experience recruiting for medical, veterinary, or health-professions programs. Existing relationships with university advisors and student organizations. Familiarity with Salesforce or similar CRM platforms. Experience & Skills Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.