Location: Vancouver, BC
Senior Product Marketing Manager, IT & CIO Audiences
The Asana Product Marketing team fuels business growth and builds a brand customers love. We create campaigns and content that attract new accounts and inspire current ones to grow with us.
We're looking for a Senior Product Marketing Manager to own how Asana shows up to IT and digital transformation leaders. Your primary audiences are CIOs and IT Operations leaders.
You'll join the Audience Marketing team, the group responsible for how Asana speaks to the specific people and industries we sell into. These buyers are navigating tool consolidation, AI adoption, governance, and the shift to agentic workflows, and you'll turn deep knowledge of their world into technically credible messaging, content the field uses every day, and campaign themes that bring new logos into the pipeline. You'll own the narrative and the sales plays that the field uses for this persona, partnering across PMM, sales and product. You will report to the Director of Product Marketing, Audience Marketing.
What you’ll achieve
Own the audience strategy, messaging, and positioning for CIO, digital transformation, and IT Operations personas, aligned to Asana's broader positioning and revenue goals.
Become the expert on the trends driving stack change: AI adoption, tool sprawl and consolidation, security and governance and modernization.
Map how these buyers decide, including budget ownership, workflows, evaluation criteria, and the roles of technical influencers and executive sponsors.
Create technically credible content across the buyer journey, such as POVs, solution narratives, demos, executive briefings, and whitepapers.
Act as the subject matter expert across Asana's portfolio, partnering with Core PMMs to connect products to IT priorities, such as AI governance, tool consolidation, and scaling AI agents safely across the enterprise.
Equip the sales field for technical conversations with discovery guides, objection handling, competitive positioning, battlecards, and customer proof.
Shape new-logo acquisition campaigns in close partnership with Campaigns to generate net-new pipeline.
Represent the voice of the customer by bringing IT audience and market feedback into product and positioning decisions.
Create sales enablement and ensure the success of sales plays.
About you
7+ years of experience in product marketing, audience marketing, or GTM at an enterprise software company.
Deep understanding of IT and technical buyers, including how stack, vendor, and budget decisions get made.
Experience in ITSM, developer tools, AI and automation platforms, or work management preferred.
Ability to explain complex technical and AI concepts clearly to both technical practitioners and executive audiences.
Comfortable in fast-moving categories where the narrative changes quarterly, with a point of view on where the market is heading.
Field-tested storyteller and writer who turns research into sales-ready content and pipeline-generating campaigns.
Data-driven, with experience using qualitative and quantitative research to set strategy and measure impact.
Strong presenter, equally at home in a CIO briefing or a sales enablement session, and a sharp editor who holds content to a high quality bar.
At
Asana, we're committed to building teams that include a v
ariety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission
. If you're interested in th
is role and don't meet every listed requirement, we still encourage you to apply
.
What we’ll offer
Our comprehensive compe
nsation package plays a big part in how we recognize you for the impact yo
u have on our path to achieving our mission
. We believe that compensation should be reflective of the value you create relative to the market value of your role
. To ensure pay is fair and not impacted by bi
ases, we're c
ommitted to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between $135,000 -$160,000 CAD
The actual ba
se salary wi
ll vary based on various factors, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may
be modified
.
In addition to base
salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn more a
bout the total compensation and benefits for this role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Italy
By providing technology and service focused solutions to the international arena of the Oil and Gas industry, the
PIPECARE Group of companies
has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years.
Due to our global focus and international growth,
PIPECARE EUROPE [part of PIPECARE Group]
is seeking a dynamic and results-driven
Territory Business Development Manager
to join our team in
Europe
, specializing in In-line Inspection Services in the Oil and Gas industry.
Position summary:
The selected candidate will be working to grow the customer base of PIPECARE Europe and introduce new customers to the benefits of PIPECARE’s In-line Inspection services. The selected candidate will participate in defining both short-term and long-term strategic goals, will open door to build key customer relationships emphasizing a “partnering” approach with our customers, will seek out and identify new business contacts, will guide customers during the contracting process, and will maintain extensive knowledge of current market conditions. The ideal candidate will (grow to) be responsible for leading and executing sales strategies in order to drive revenue growth, establish and maintain key client relationships, and contribute to the overall success of our organization.
The Territory Business Development Manager (Territory BDM) will lead PIPECARE’s commercial expansion across Europe in the In-line Inspection Services sector. This role is responsible for identifying new opportunities, managing client relationships, and driving revenue growth through strategic sales initiatives. The ideal candidate will have deep knowledge of pipeline integrity services and a strong network within the Oil and Gas and energy sectors.
RESPONSIBILITIES AND DUTIES:
1. Sales Planning and Execution:
- Develop and execute sales plans, including forecasting, budgeting, and monitoring performance against targets.
- Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives.
2. Client Relationship Management:
- Identify and cultivate relationships with potential and existing clients, understanding their needs, and ensuring satisfaction with our products and services.
- Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively offering solutions.
3. Market Analysis:
- Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
- Analyze market data to develop and refine sales strategies, ensuring a competitive edge in the oil and gas sector.
4. Negotiation and Contract Management:
- Assist in negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
- Learn about contract management processes to ensure compliance and mitigate risks.
5. Team Collaboration:
- Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
REQUIRED QUALIFICATIONS AND BACKGROUND:
The ideal candidate will have:
Qualification:
Bachelor’s degree in technical, business, or a related field.
Experience in technical or sales roles within the Oil and Gas (Energy) industry for 5+ years.
In-depth knowledge of oil and gas pipelines or inspection services, and market dynamics.
analytical and pragmatic thinking skills.
Excellent communication skills, and willing to develop negotiation and presentation capabilities.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant technical and/or sales experience in the Oil and Gas industry.
Remote (home office) job, living in Europe.
Fluency in English. Additional other languages are considered a plus.
WHAT PIPECARE WILL OFFER YOU:
A dynamic and international role in a highly committed business environment where you will be supported and trained in Pipeline Inspection Technologies and sales skills, in order to become an independent and self-supporting Sales Leader within a global company. You will be part of the Energy Transition and become a specialist in Asset Integrity Management, which will contribute to the sustainability of our People and Planet.
Location: France
By providing technology and service focused solutions to the international arena of the Oil and Gas industry, the
PIPECARE Group of companies
has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years.
Due to our global focus and international growth,
PIPECARE EUROPE [part of PIPECARE Group]
is seeking a dynamic and results-driven
Territory Business Development Manager
to join our team in
Europe
, specializing in In-line Inspection Services in the Oil and Gas industry.
Position summary:
The selected candidate will be working to grow the customer base of PIPECARE Europe and introduce new customers to the benefits of PIPECARE’s In-line Inspection services. The selected candidate will participate in defining both short-term and long-term strategic goals, will open door to build key customer relationships emphasizing a “partnering” approach with our customers, will seek out and identify new business contacts, will guide customers during the contracting process, and will maintain extensive knowledge of current market conditions. The ideal candidate will (grow to) be responsible for leading and executing sales strategies in order to drive revenue growth, establish and maintain key client relationships, and contribute to the overall success of our organization.
The Territory Business Development Manager (Territory BDM) will lead PIPECARE’s commercial expansion across Europe in the In-line Inspection Services sector. This role is responsible for identifying new opportunities, managing client relationships, and driving revenue growth through strategic sales initiatives. The ideal candidate will have deep knowledge of pipeline integrity services and a strong network within the Oil and Gas and energy sectors.
RESPONSIBILITIES AND DUTIES:
1. Sales Planning and Execution:
- Develop and execute sales plans, including forecasting, budgeting, and monitoring performance against targets.
- Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives.
2. Client Relationship Management:
- Identify and cultivate relationships with potential and existing clients, understanding their needs, and ensuring satisfaction with our products and services.
- Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively offering solutions.
3. Market Analysis:
- Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
- Analyze market data to develop and refine sales strategies, ensuring a competitive edge in the oil and gas sector.
4. Negotiation and Contract Management:
- Assist in negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
- Learn about contract management processes to ensure compliance and mitigate risks.
5. Team Collaboration:
- Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
REQUIRED QUALIFICATIONS AND BACKGROUND:
The ideal candidate will have:
Qualification:
Bachelor’s degree in technical, business, or a related field.
Experience in technical or sales roles within the Oil and Gas (Energy) industry for 5+ years.
In-depth knowledge of oil and gas pipelines or inspection services, and market dynamics.
analytical and pragmatic thinking skills.
Excellent communication skills, and willing to develop negotiation and presentation capabilities.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant technical and/or sales experience in the Oil and Gas industry.
Remote (home office) job, living in Europe (preferably France
).
Able to communicate in English and French, additional other languages are considered a plus.
WHAT PIPECARE WILL OFFER YOU:
A dynamic and international role in a highly committed business environment where you will be supported and trained in Pipeline Inspection Technologies and sales skills, in order to become an independent and self-supporting Sales Leader within a global company. You will be part of the Energy Transition and become a specialist in Asset Integrity Management, which will contribute to the sustainability of our People and Planet.
Location: Houston, TX, United States
PIPECARE Group
is looking for an experienced
Office Administrator
to join our team in
Houston
.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the
PIPECARE
Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years.
Industry/sector:
Oil & Gas / In Line Inspection services.
The
Office Administrator
is responsible for managing day-to-day office operations, coordinating logistics for field crews and project teams, supporting HR and finance administration, and ensuring the office functions efficiently as a hub for Americas-based operations.
The right candidate will be comfortable working in an oil field or industrial services environment, dealing with the pace and unpredictability that comes with it, and taking ownership of problems without waiting to be asked.
Key Responsibilities & Authorities
Office Operations:
Manage the day-to-day running of the Katy office including facilities, supplies, equipment, and vendor relationships.
Coordinate meeting rooms, visitor logistics, and general office environment standards.
Oversee mail, courier, and document management processes.
Maintain office lease, utilities, and service contracts; liaise with building management as required.
Ensure compliance with workplace health, safety, and fire safety requirements.
Field & Project Logistics Support:
Coordinate crew travel, accommodation, and mobilisation logistics for field assignments across the Americas.
Manage vehicle pool, equipment check-in/out registers, and PPE inventory.
Support project teams with purchase order processing, expense claims, and supplier coordination.
Liaise with field supervisors and project coordinators to anticipate logistics needs ahead of mobilisations.
HR & People Administration:
Support onboarding and offboarding processes for Houston-based and travelling employees.
Maintain accurate employee records, training certifications, and compliance documentation.
Coordinate drug and alcohol testing, background checks, and medical clearances as required.
Track leave, overtime, and timesheet submissions; liaise with payroll as needed.
Act as a first point of contact for routine employee queries on policies, benefits, and office matters.
Finance & Procurement Administration:
Process invoices, purchase orders, and expense reports; code transactions to correct cost centres.
Maintain petty cash and manage office budget tracking.
Liaise with the finance team on vendor payments, credit card reconciliations, and month-end close requirements.
Manage office supply procurement and maintain preferred vendor lists.
Communications & Administration:
Provide administrative support to the Regional Manager and senior leadership as required.
Draft correspondence, prepare reports, and maintain filing systems.
Support preparation of client-facing documents, proposals, and presentations.
Coordinate internal events, staff meetings, and team activities.
Requirements
:
Essential:
Minimum 3 years of experience in an office management, operations coordinator, or senior administrative role
Background in a service-oriented environment (field services, technical services, contracting, or similar)
Demonstrated ability to manage multiple competing priorities without dropping the ball
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
Confident communicator, both written and verbal, with a professional and positive manner
Right to work in the United States without sponsorship
Preferred:
Prior experience in an oilfield, pipeline, energy services, or industrial services company.
Familiarity with field crew logistics, including travel coordination and mobilisation workflows.
Experience with basic HR administration processes (onboarding, records management, compliance tracking).
Exposure to procurement and basic accounts administration in a small-to-mid-sized office environment.
Experience using an ERP or HRIS system (any platform considered).
Key Competencies:
Takes ownership and follows through without needing to be chased.
Adapts quickly when plans change, as they often do in field services.
High attention to detail while maintaining a practical, solutions-focused outlook.
Builds strong working relationships across technical, operational, and commercial teams.
Handles sensitive information with discretion and professionalism.
Proactively identifies problems and resolves them before they escalate.
What We Offer
Competitive salary commensurate with experience
Health, dental, and vision benefits
Paid time off and company holidays
A varied, fast-paced role with real responsibility from day one
Exposure to international operations across a growing global business
Stable, family-owned business with a long-term growth outlook
Part time and flex-work considered
Location: Zug, Switzerland
PIPECARE EUROPE [part of PIPECARE Group] is seeking a dynamic and results-driven Business Development Manager
(or going to be) to join our team in the Europe, specializing in the oil and gas industry.
Position summary:
The selected candidate will be working to grow the customer base of PIPECARE and introduce new customers to the benefits of PIPECARE’s in-line inspection services. The selected candidate will participate in defining both short-term and long-term strategic goals, will open door to build key customer relationships emphasizing a “partnering” approach with our customers, will seek out and identify new business contacts, will guide customers during the contracting process, and will maintain extensive knowledge of current market conditions. The ideal candidate will (grow to) be responsible for leading and executing sales strategies in order to drive revenue growth, establish and maintain key client relationships, and contribute to the overall success of our organization.
We accept applications in English only.
RESPONSIBILITIES AND DUTIES:
1. Sales Planning and Execution:
- Develop and execute sales plans, including forecasting, budgeting, and monitoring performance against targets.
- Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives.
2. Client Relationship Management:
- Identify and cultivate relationships with potential and existing clients, understanding their needs, and ensuring satisfaction with our products and services.
- Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively offering solutions.
3. Market Analysis:
- Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
- Analyze market data to develop and refine sales strategies, ensuring a competitive edge in the oil and gas sector.
4. Negotiation and Contract Management:
- Assist in negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
- Learn about contract management processes to ensure compliance and mitigate risks.
5. Team Collaboration:
- Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
REQUIRED QUALIFICATIONS AND BACKGROUND:
The ideal candidate will have:
Qualification:
Bachelor’s degree in technical, business, or related fields.
Experience in technical or sales roles within the oil and gas (energy) industry for 3+ years.
In-depth knowledge of oil and gas pipelines or inspection services, and market dynamics.
analytical and pragmatic thinking skills.
Excellent communication skills, and willing to develop in negotiation, and presentation capabilities.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant technical and/or sales experience in the oil and gas industry.
Remote (home office) job, living in Europe
.
Able to communicate in English and French, additional other languages is considered a plus.
Location: Amman, Jordan
PIPECARE Group
is looking for an experienced
Mechanical Engineer
to join our team .
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years.
Industry/sector:
Oil & Gas / In Line Inspection services.
Mechanical Engineer
is responsible for performing comprehensive Fitness-for-Service assessment studies on client’s pipelines using API 579 and other international standards.
Key Responsibilities & Authorities
Perform FFP evaluations of clients’ assets based on Level 1 & 2 assessments of damage mechanisms.
Performing RSTRENG calculations per clients’ requirements.
Perform Abaqus simulation models for corroded components.
Integrate inspection data into Abaqus simulation and perform analysis for degraded components.
Evaluate repair options and make recommendations to clients.
Team leadership and collaboration
Develop training material related to Pipeline Integrity.
Lead, mentor, and train a team of Integrity Engineers within the corporation, ensuring their skills are up-to-date and that they are consistently applying high-quality standards.
Act as the primary subject matter expert (SME) on Integrity Engineering during internal and external audits.
Liaise with clients, project managers, and integrity engineers to understand project requirements and provide data-driven insights to support decision-making.
Communicate complex findings and data-driven narratives to senior management and other non-technical stakeholders.
Skills/Experience
Minimum of Bachelor’s Degree in Mechanical Engineering.
3-5 years’ experience in Oil and Gas industry.
Experience in API 579, ASME codes, Abaqus.
Strong professional command of written and spoken English in addition to communication skills is a must.
Location: Cairo, Egypt
PIPECARE Group
is looking for an experienced
Mechanical Engineer
to join our team .
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years.
Industry/sector:
Oil & Gas / In Line Inspection services.
Mechanical Engineer
is responsible for performing comprehensive Fitness-for-Service assessment studies on client’s pipelines using API 579 and other international standards.
Key Responsibilities & Authorities
Perform FFP evaluations of clients’ assets based on Level 1 & 2 assessments of damage mechanisms.
Performing RSTRENG calculations per clients’ requirements.
Perform Abaqus simulation models for corroded components.
Integrate inspection data into Abaqus simulation and perform analysis for degraded components.
Evaluate repair options and make recommendations to clients.
Team leadership and collaboration
Develop training material related to Pipeline Integrity.
Lead, mentor, and train a team of Integrity Engineers within the corporation, ensuring their skills are up-to-date and that they are consistently applying high-quality standards.
Act as the primary subject matter expert (SME) on Integrity Engineering during internal and external audits.
Liaise with clients, project managers, and integrity engineers to understand project requirements and provide data-driven insights to support decision-making.
Communicate complex findings and data-driven narratives to senior management and other non-technical stakeholders.
Skills/Experience
Minimum of Bachelor’s Degree in Mechanical Engineering.
3-5 years’ experience in Oil and Gas industry.
Experience in API 579, ASME codes, Abaqus.
Strong professional command of written and spoken English in addition to communication skills is a must.
Location: Houston, TX, United States
Job Title
Shop & Field Technician - ILI
Department
Operations
Location
Houston, Texas
Position Summary
The general role for the shop and field technician is to ensure the proper preparation for and execution of fieldwork and coordination of the field activities.
General responsibilities
Comply always and fully with PIPECARE Group HSE requirements
Be quality conscious (dynamic approach towards quality improvement and aim at getting things right first time)
Maintain confidentiality, integrity and safeguard PIPECARE trade secrets
Always respect and support fellow employees
Respond to changes positively (technical advancements as well as organizational adaptations)
Act in such a manner that PIPECARE’s reputation is highly respected
Be results-oriented; alert others timely when a task may not produce the required result for PIPECARE’s final product
Follow PIPECARE’s Process Flow Charts and interact with other departments when required
Assure timely and accurate reporting to PIPECARE
Identify training requirements
Job Functions, Responsibilities & Authorities
Review and analyze project documentation, operation manuals, pigging procedures, and other related materials.
Develop and maintain professional relationships with the client's field and project management teams, fostering positive working relations.
Coordinate field activities between the PIPECARE team, other contractors, clients, and all involved parties.
Assemble, prepare, pack, and transport ILI tools and auxiliary equipment to and from the project site.
Calibrate, verify calibration, inspect, and test inspection equipment prior to mobilization.
Conduct thorough pre- and post-run inspections of ILI tools to ensure proper functionality and adherence to operational standards.
Complete tool preparation, checklists, project procedures, and job safety analysis documentation.
Provide support and service during equipment setup, tool launching, and receiving
Launch, track, and receive ILI tools, clean, and re-pack equipment after each run.
Operate hand/power tools, hoists, forklifts, cranes, and other required equipment.
Perform troubleshooting and repairs of ILI tools, AGMs, transmitters, receivers, and other related equipment.
Verify the quality of ILI and AGM data, generate, review, and submit field and other reports in a timely manner.
Disassemble, clean, and maintain cleaning, gauging, ILI, and other tools and equipment post-project.
Promote and maintain a safe and professional work environment, executing fieldwork in a safe, effective, and efficient manner in line with PIPECARE QA/QC procedures and project timelines.
Participate in training as needed and assist junior field technicians with their training and professional development.
Conduct site and DGPs surveys in accordance with PIPECARE Group procedures and operational requirements.
Maintain an organized inventory of spare parts, tools, and equipment necessary for seamless field operations.
Document all maintenance activities to ensure detailed records for quality control and continuous process improvement.
Exercise stop-work authority when encountering unsafe conditions or behaviors that may lead to incidents or accidents.
Perform additional duties within the scope of the assigned role.
Competency Requirements
Competency Requirements:
Communication: Facilitates two-way communication, promotes positive relationships with clients and colleagues, and proactively resolves conflicts.
Oral Communication: Speaks clearly and persuasively, listens attentively, and responds effectively to questions and requests. Participates in meetings and demonstrates group presentation skills
Written Communication: Writes clearly and concisely, presenting numerical data effectively.
Character: Demonstrates integrity and ethical behavior in all work-related interactions. Models company values, respects diverse perspectives, and prioritizes job safety for oneself and others.
Collaboration: Builds and maintains strong partnerships with clients, prospects, and staff at all levels, contributing to team and company success. Adaptable and responsive to change.
Administrative Management: Manages administrative tasks to ensure quality and timeliness, including the preparation of accurate sales reports and data analysis for trend forecasting.
Accountability
Timely Project execution within the assigned job role
Perform and complete the job successfully
Submit all data and reports complete and in a timely manne
Skills/ Experience
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Ability to lift, push, and pull heavy equipment and machinery.
Standing, bending, and kneeling for extended periods.
Good social skills with the ability to communicate clearly
Manual dexterity and hand-eye coordination.
Computer skills in Microsoft word, excel and outlook at an intermediate level
Fluency in English, the language of the Territory is an advantage
Ability to travel extensively in the US and globally
Work Environment & Physical Requirements
Ability to work in diverse environments, including outdoor field locations and controlled shop settings.
Must be physically fit to lift heavy equipment, work in confined spaces, and perform tasks that require manual dexterity.
Willingness to work flexible hours, including extended shifts, weekends, and travel assignments.
Location: Colombia
Position Summary
Pipecare is seeking an experienced, tenured and results-driven Sales Manager to join our sales team, specializing in the premium In-Line inspection industry. The ideal candidate will be responsible for developing and executing solution sales strategies to drive revenue growth, secure, establish and maintain key client relationships, and contribute to the overall success of our organization.
Key Responsibilities
1. Sales Management:
· Develop and implement effective sales solution strategies to achieve revenue targets and market share growth within the oil and gas pipeline transport segment.
· Focus on relationship development, trust and solutioning associated with pipeline integrity management challenges.
· Work with PIPECARE subject matter experts to solution for complex pipeline issues using PIPECARE premium tools.
· Ensure PIPECARE is approved and on the bidding list annually for every active client and every bid/RFP program and one-off runs.
· To work closely with pipeline integrity management engineers and provide them with PIPECARE reporting and associated support products.
2. Client Relationship Management:
· Identify and cultivate relationships with key clients, understanding their requirements, and ensuring a high degree of satisfaction with our premium products and services.
· Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively providing solutions to complex operator challenges.
3. Market Analysis:
· Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
· Work with our client base to develop and re-engineer solutions , ensuring a competitive edge in the ILI segment
4. Sales Planning and Execution:
· Develop, justify and execute annual sales plans, including forecasting, budgeting, and monitoring performance against sales targets.
· Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives awarded.
5. Negotiation and Contract Management:
· Lead negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
· Oversee contract management processes to ensure compliance and mitigate risks.
6. Team Collaboration:
· Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
Competency Requirements
Communication: Creates and encourages two-way communication opportunities; demonstrates and promotes positive prospects, client, and work relationships; proactively addresses and manages conflict and disputes; works to achieve constructive resolution.
Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions and requests. Demonstrates group presentation skills, participates in meetings.
Written Communication: Writes clearly and informatively, presents numerical data effectively.
Character: Demonstrates unquestionable integrity in every aspect of work and dealing with others. Consistently models desired behaviors and values established by the company. Respects diversity of perspective in discussions and demonstrates an inclusive style. Demonstrates concerns for job safety for self and others.
Collaboration: Effectively builds and maintains partnerships with clients, prospects, and staff at all levels across the company. Contributes to team and company success. Maintains flexibility and reacts to change appropriately.
Administrative Management: Continuously manages administrative functions to ensure quality and timeliness, manages accurate and timely sales activity and performance reports, analyses report data to project trends and build forecasts.
Qualification:
Bachelor’s degree in business, Marketing, or a related field; MBA is a plus.
Proven track record of success in Business Development roles within the oil and gas pipeline industry.
In-depth knowledge of In-Line Inspection products, services, and market dynamics.
Strong analytical and strategic thinking skills.
Excellent communication, negotiation, and presentation skills.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant In-Line Inspection sales experience
Accountability
Improve the organization’s market position.
Achieve financial growth, gain share of wallet.
Build key customer relationships, identifies business opportunities.
Negotiate and close business deals and maintain extensive knowledge of current market conditions.
General Responsibilities
Comply always and fully with PIPECARE HSE requirements.
Be quality conscious (dynamic approach towards quality improvement and aim at getting things right first time)
Maintain confidentiality, integrity, and safeguard PIPECARE trade secrets.
Respect and support fellow employees at all times.
Respond to changes positively (technical advancements as well as organizational adaptations)
Act in such a manner that PIPECARE’s reputation is highly respected.
Be results-oriented; alert others timely when a task may not produce the required result for PIPECARE’s final product
Follow PIPECARE’s Process Flow Charts and interact with other departments when required.
Ensure timely and accurate reporting to PIPECARE.
Identify training requirements
Job Type: Full-time
Location: Sharjah, United Arab Emirates
PipeCare Group
of companies has been helping the customers ensure the integrity of their pipeline and facility assets for over 20 years. PipeCare Group is looking for a
Marketing Officer
.
The
Marketing Officer
will be responsible for creating, delivering and coordinating all marketing and promotional activities within Pipecare Holdings. The Marketing Coordinator will work alongside our senior management, business development team and marketing agency to raise the profile of the company and our branding internally and externally to support the growth of the business.
Job Functions, Responsibilities & Authorities
• Support the ongoing development of the Pipecare brand and the marketing and promotional activities of the Company’s values.
• Take a proactive approach to brand management including highlighting opportunities for enhancing the Pipecare brand.
• Support the strategic positioning of the company making a key contribution to the design, development and creation of robust marketing plans, strategies, materials and campaigns.
• Be an integral part of keeping the website updated and ongoing search engine optimization to support the business.
• Contribute to the planning social media content.
• Work closely with senior management to coordinate marketing communications internally and externally that are consistent with the strategic intent and positioning of the business.
• Act as custodian of marketing, promotional and presentational materials, including but not limited to sales literature, datasheets, presentations, news-letters, all forms of communication and branding and appearance and application of company logos.
• Assist in the management of PR and media opportunities working alongside our marketing agency.
• Ensure the ongoing maintenance of marketing material.
• Undertake market research and intelligence gathering in support of ongoing business development activities.
• Manage business events that support the marketing strategy of the business.
• Point of contact for all internal and external marketing queries.
• Support and facilitate the effort of building the Company CRM database and take final accountability for its completeness, accuracy and maintenance.
• Lead the seasonal Greetings Campaign targeting key contacts in strategic clients.
• Ensure all marketing administrative work and monthly reporting is completed
Knowledge and Skills required
• Strong communication skills (written and oral) with ability to communicate with all levels of stakeholders.
• Attention to detail and accuracy skills.
• Strong organization skills.
• Ability to use own initiate and be proactive within role.
• Ability to work well on own and within a team.
• Computer literate in all Microsoft Packages.
Desirable
• Competent in the use of marketing software packages.
Experience
Essential
• Demonstrable experience in a marketing role.
Desirable
• Oil and gas industry experience.
• Experience of working in a global, fast paced operational environment
Location: Dubai, United Arab Emirates
PipeCare Group
of companies has been helping the customers ensure the integrity of their pipeline and facility assets for over 20 years. PipeCare Group is looking for a
Marketing Officer
.
The
Marketing Officer
will be responsible for creating, delivering and coordinating all marketing and promotional activities within Pipecare Holdings. The Marketing Coordinator will work alongside our senior management, business development team and marketing agency to raise the profile of the company and our branding internally and externally to support the growth of the business.
Job Functions, Responsibilities & Authorities
• Support the ongoing development of the Pipecare brand and the marketing and promotional activities of the Company’s values.
• Take a proactive approach to brand management including highlighting opportunities for enhancing the Pipecare brand.
• Support the strategic positioning of the company making a key contribution to the design, development and creation of robust marketing plans, strategies, materials and campaigns.
• Be an integral part of keeping the website updated and ongoing search engine optimization to support the business.
• Contribute to the planning social media content.
• Work closely with senior management to coordinate marketing communications internally and externally that are consistent with the strategic intent and positioning of the business.
• Act as custodian of marketing, promotional and presentational materials, including but not limited to sales literature, datasheets, presentations, news-letters, all forms of communication and branding and appearance and application of company logos.
• Assist in the management of PR and media opportunities working alongside our marketing agency.
• Ensure the ongoing maintenance of marketing material.
• Undertake market research and intelligence gathering in support of ongoing business development activities.
• Manage business events that support the marketing strategy of the business.
• Point of contact for all internal and external marketing queries.
• Support and facilitate the effort of building the Company CRM database and take final accountability for its completeness, accuracy and maintenance.
• Lead the seasonal Greetings Campaign targeting key contacts in strategic clients.
• Ensure all marketing administrative work and monthly reporting is completed
Knowledge and Skills required
• Strong communication skills (written and oral) with ability to communicate with all levels of stakeholders.
• Attention to detail and accuracy skills.
• Strong organization skills.
• Ability to use own initiate and be proactive within role.
• Ability to work well on own and within a team.
• Computer literate in all Microsoft Packages.
Desirable
• Competent in the use of marketing software packages.
Experience
Essential
• Demonstrable experience in a marketing role.
Desirable
• Oil and gas industry experience.
• Experience of working in a global, fast paced operational environment
Location: Houston, TX, United States
Position Summary
PIPECARE Group is seeking an experienced, tenured and results-driven Sales Manager to join our team in Houston, Texas, specializing in the premium In-Line inspection industry. The ideal candidate will be responsible for growing and executing solution sales strategies to drive revenue growth, secure, establish and maintain key client relationships, and contribute to the overall success of our organization.
Key Responsibilities
1. Sales Management:
Develop and implement effective sales solution strategies to achieve revenue targets and market share growth within the oil and gas pipeline transport segment.
Focus on relationship development, trust and solutioning associated with pipeline integrity management challenges.
Work with PIPECARE subject matter experts to solution for complex pipeline issues using PIPECARE premium tools.
Ensure PIPECARE is approved and on the bidding list annually for every active client and every bid/RFP program and one-off runs.
To work closely with pipeline integrity management engineers and provide them with PIPECARE reporting and associated support products.
2.
Client Relationship Management:
Identify and cultivate relationships with key clients, understanding their requirements, and ensuring a high degree of satisfaction with our premium products and services.
Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively providing solutions to complex operator challenges.
3.
Market Analysis:
Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
Work with our client base to develop and re-engineer solutions, ensuring a competitive edge in the ILI segment.
4.
Sales Planning and Execution:
Develop, justify and execute annual sales plans, including forecasting, budgeting, and monitoring performance against sales targets.
Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives awarded.
5. Negotiation and Contract Management:
Lead negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
Oversee contract management processes to ensure compliance and mitigate risks.
6. Team Collaboration:
Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
Competency Requirements
Communication
: Creates and encourages two-way communication opportunities; demonstrates and promotes positive prospects, client, and work relationships; proactively addresses and manages conflict and disputes; works to achieve constructive resolution.
Oral Communication
: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions and requests. Demonstrates group presentation skills, participates in meetings.
Written Communication
: Writes clearly and informatively, presents numerical data effectively.
Character
: Demonstrates unquestionable integrity in every aspect of work and dealing with others. Consistently models desired behaviors and values established by the company. Respects diversity of perspective in discussions and demonstrates an inclusive style. Demonstrates concerns for job safety for self and others.
Collaboration
: Effectively builds and maintains partnerships with clients, prospects, and staff at all levels across the company. Contributes to team and company success. Maintains flexibility and reacts to change appropriately.
Administrative Management
: Continuously manages administrative functions to ensure quality and timeliness, manages accurate and timely sales activity and performance reports, analyses report data to project trends and build forecasts.
Qualification:
Bachelor’s degree in business, Marketing, or a related field; MBA is a plus.
Proven track record of success in sales roles within the oil and gas pipeline industry.
In-depth knowledge of In-Line Inspection products, services, and market dynamics.
Strong analytical and strategic thinking skills.
Excellent communication, negotiation, and presentation skills.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant In-Line Inspection sales experience.
Accountability
Improve the organization’s market position.
Achieve financial growth, gain share of wallet.
Build key customer relationships, identifies business opportunities.
Negotiate and close business deals and maintain extensive knowledge of current market conditions.
General Responsibilities
Comply always and fully with PIPECARE HSE requirements. Safety First.
Be quality conscious (dynamic approach towards quality improvement and aim at getting things right first time)
Maintain confidentiality, integrity, and safeguard PIPECARE trade secrets.
Respect and support fellow employees at all times.
Respond to changes positively (technical advancements as well as organizational adaptations).
Act in such a manner that PIPECARE’s reputation is highly respected.
Be results-oriented; alert others timely when a task may not produce the required result for PIPECARE’s final product.
Follow PIPECARE’s Process Flow Charts and interact with other departments when required.
Ensure timely and accurate reporting to PIPECARE.
Location: Sharjah, United Arab Emirates
PipeCare Group
of companies has been supporting customers in ensuring the integrity of their pipeline and facility assets for over 20 years.
PipeCare Group
is looking for an experienced
Logistics Officer
to manage day-to-day logistics operations and provide efficient, timely, and compliant logistics support for PipeCare projects. The role includes coordinating shipments, maintaining accurate logistics records, supporting supply chain activities, and ensuring adherence to established logistics procedures, customs requirements, and company standards.
Key Responsibilities & Authorities
Follow up on the delivery, receipt, and status of cargo and shipments to ensure timely movement of goods.
Act as the main coordination point between departments, projects, managers, freight forwarders, and cargo agents regarding shipment requirements and updates.
Coordinate with the Production team to confirm the readiness of tools, equipment, and materials for shipment.
Monitor mobilization and demobilization activities and ensure all required follow-ups are completed on time.
Coordinate with project and production teams to establish shipment schedules aligned with operational priorities.
Maintain an updated and accurate database of tools and materials, including weight, measurements, quantity, origin, destination, and shipment status.
Prepare, review, and coordinate shipping documentation, attestation, customs paperwork, and other required logistics records to support timely dispatch.
Stay updated on customs rules, import/export regulations, and documentation requirements for destinations where PipeCare ships tools and equipment.
Develop and maintain effective working relationships with local and international freight forwarders, cargo agents, and logistics service providers to ensure reliable shipment control.
Provide backup support to the Logistics In-Charge when required.
Coordinate drivers and transportation arrangements for logistics-related movements.
Skills/Experience:
3–5 years of relevant experience in logistics, freight forwarding, customs clearance, or international shipments.
Bachelor’s degree or postgraduate qualification in Logistics, Supply Chain Management, Business Administration, or a related field.
Good knowledge of logistics operations in the MENA region, including customers, systems, service providers, and customs practices.
Strong coordination, follow-up, communication, and documentation skills.
Proficiency in English is required; working knowledge of Arabic is an advantage.
Accountability:
Plan and coordinate mobilization and demobilization transactions on a monthly basis.
Submit accurate daily logistics reports and shipment updates as required.
Ensure all shipments are properly arranged, documented, tracked, and dispatched on time.
Maintain accurate and updated records of tools and materials, including weight, measurements, quantity, origin, destination, and shipment status.
Ensure logistics activities comply with company procedures, applicable customs regulations, and project delivery requirements.
Location: Uttar Pradesh, Noida, India
PIPECARE Group
is looking for an experienced
Chief Accountant - India & Far East
based in
Noida.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years.
Core responsibilities
P&L ownership and reporting
P&L ownership.
Own the India & Far East P&L number and report it to the Head of Finance on the Group calendar, independent of the regional General Manager.
Close.
Lead the monthly, quarterly and year-end close, delivering entity financial packs to the Group reporting calendar.
Reporting and MIS.
Prepare the region's Balance Sheet, Income Statement, Cash Flow and Statement of Equity, and the monthly MIS pack for the Head of Finance and Group CFO.
One version of the truth.
Act as an independent source of financial truth, cross-checking with the wider finance function and the Commercial Control Centre.
Books, controls and compliance
General ledger.
Maintain the general ledger and balance sheet for all entities in scope, with every account reconciled and substantiated.
Internal controls.
Maintain financial policies and the internal control framework and enforce segregation of duties across creation, review and approval.
India statutory and tax.
Own GST, TDS/TCS, corporate income tax, tax audit, transfer-pricing filings and MCA / ROC filings under the Companies Act and support the pending India entity merger.
Regional compliance.
Monitor Far East compliance with the Group tax advisors and oversee the Americas compliance delivered by the US-qualified Senior Accountant; raise a monthly compliance report.
Audit.
Support the annual statutory and Group audits, resolving auditor queries with tax advisors and banks.
Payments, AP and AR
AP and AR ledgers.
Hold the accounts payable and receivable ledgers within Finance for the region, overseeing invoicing, collections follow-up and head-office payment controls.
Payment creation.
Create the region's payments from the approved payment calendar and budget; Treasury arranges the funds and executes.
Payroll.
Oversee regional payroll, including leave salary, gratuity and final settlements, reviewing HR's payroll before disbursement.
Banking and guarantees.
Review bank guarantees, letters of credit and banking documents before submission, within the Group Bank Guarantee Procedure.
Assets, ERP and team
Fixed assets and inventory.
Maintain the fixed asset register with correct capitalization and depreciation and verify physical inventory against the books, investigating variances.
Project Haya (Odoo).
Co-own the finance design, testing, migration and go-live readiness for Odoo in the region, then run the close in Odoo and drive automation of accounting workflows.
Intercompany.
Own intercompany reconciliations and cross-charges in line with the Group transfer-pricing policies, keeping the chart of accounts consistent across the five units.
Team.
Supervise, mentor and develop the 2 India-based reportees, setting workflows and reviewing outputs.
Requirements
Education.
Chartered Accountant (ICAI) preferred; ACCA, CPA, CMA or equivalent also considered. An oil & gas, EPC or projects background is a strong advantage.
Experience.
At least 10 years in accounting, including time as a Chief Accountant, in a multi-entity or multi-country group, with a demonstrated record of owning a full accounting cycle and a regional P&L, not supporting one.
Technical depth.
Strong command of the monthly close, IFRS reporting, and India statutory and tax (GST, TDS, income tax, transfer pricing, Companies Act / ROC). Familiarity with Far East reporting; the ability to supervise a US-qualified accountant delivering the Americas is an advantage.
Systems.
Strong ERP and Excel skills. Odoo experience or an appetite to work through a new ERP implementation, is a distinct advantage.
Leadership readiness.
Ready to own a regional P&L and lead a small team to a disciplined, timely reporting standard.
Essential Skills
Accurate and disciplined, with the judgement to get details and timing right every time.
Trustworthy with controls and mandates, and comfortable enforcing segregation of duties.
Organized and calm under deadline pressure across multiple entities and currencies.
Clear and professional in English, with auditors, banks and stakeholders alike.
Proactive and commercially sharp, the kind of person who brings the Head of Finance the solution, not just the problem.
Location: Cairo, Egypt
PIPECARE Group
is looking for an experienced
Pipeline Integrity Engineer
to join our team .
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years.
Industry/sector:
Oil & Gas / In Line Inspection services.
Pipeline Integrity Engineer
is responsible for performing comprehensive Fitness-for-Service assessment studies on client’s pipelines using API 579 and other international standards.
Key Responsibilities & Authorities
Perform FFP evaluations of clients’ assets based on Level 1 & 2 assessments of damage mechanisms.
Performing RSTRENG calculations per clients’ requirements.
Perform Abaqus simulation models for corroded components.
Integrate inspection data into Abaqus simulation and perform analysis for degraded components.
Evaluate repair options and make recommendations to clients.
Team leadership and collaboration
Develop training material related to Pipeline Integrity.
Lead, mentor, and train a team of Integrity Engineers within the corporation, ensuring their skills are up-to-date and that they are consistently applying high-quality standards.
Act as the primary subject matter expert (SME) on Integrity Engineering during internal and external audits.
Liaise with clients, project managers, and integrity engineers to understand project requirements and provide data-driven insights to support decision-making.
Communicate complex findings and data-driven narratives to senior management and other non-technical stakeholders.
Skills/Experience
Minimum of Bachelor’s Degree in Mechanical Engineering.
3 -5 years’ experience in Pipeline integrity in the Oil and Gas industry.
Experience in API 579, ASME codes, Abaqus.
Strong professional command of written and spoken English in addition to communication skills is a must.
Location: Uttar Pradesh, Noida, India
Purpose of the role
This role delivers the accounting for the Americas from India. It is a US-qualified seat, created to build proper US accounting capability within the Group's India finance delivery center.
In its first year the role also carries the closure accounting for the South and North American entities being wound down, Colombia, Mexico and Canada. It is therefore both a forward-looking build and a clean-up of the Americas estate.
The role is India-based and permanent in India. It reports the Americas numbers to the Head of Finance, with a dotted line to the Chief Accountant, India & Far East, who supervises the India delivery team. The reporting of the Americas results sits with Finance and is independent of any regional operating manager.
Core responsibilities
US accounting and reporting
US GAAP.
Own the US books under US GAAP, including the monthly close, the general ledger and all balance-sheet reconciliations for the US entity.
Reporting.
Prepare the US Balance Sheet, Income Statement and Cash Flow, and convert or bridge to IFRS for Group consolidation on the reporting calendar.
Consolidation input.
Deliver the Americas reporting pack to the Chief Accountant, India & Far East and the Head of Finance, with intercompany balances reconciled for Group consolidation.
One version of the truth.
Act as a reliable, independent source for the Americas numbers, cross-checking with the wider finance function and the Commercial Control Centre.
US tax and compliance
Federal and state tax.
Coordinate US federal and state tax filings, sales-and-use tax and franchise tax with the Group's US tax advisors and maintain the compliance calendar for the region.
Payroll and reporting.
Oversee US payroll processing and related filings with the external provider, reviewing before disbursement.
Audit.
Support the Group audit for the Americas, resolving auditor queries with tax advisors and banks.
Payments, AP and AR
AP and AR ledgers.
Maintain the Americas accounts payable and receivable ledgers within Finance, overseeing invoicing, collections follow-up and payment controls.
Payment creation.
Create Americas payments from the approved payment calendar and budget; Treasury arranges the funds and executes, so no one creates, approves and executes the same payment.
Requirements
Qualification.
US-qualified accountant: CPA, or a qualified accountant (CA / ACCA) with demonstrable, hands-on US GAAP and US tax experience. This is a non-negotiable requirement of the role.
Experience.
At least 6 to 8 years in accounting, including direct responsibility for US books under US GAAP, ideally within a multi-entity or multinational group. Experience of entity liquidation or closure accounting is an advantage given the year-one scope.
Technical depth.
Strong command of US GAAP, the US federal and state tax landscape, and the monthly close. Ability to bridge US GAAP to IFRS for Group consolidation. Familiarity with multi-currency accounting.
Systems.
Strong ERP and Excel skills. Odoo experience or an appetite to work through a new ERP implementation, is a distinct advantage.
Working pattern.
Comfortable delivering US accounting remotely from India, including a willingness to overlap with US business hours as needed for close and audit.
English.
Clear and professional in English, with auditors, tax advisors and banks alike.
Proactive and commercially aware
, the kind of person who brings the solution, not just the problem.
Location: Manila, Philippines
About Bamboo Works
Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance.
As we continue to grow, we're looking for an exceptional
Client Success Manager
to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success.
If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Client Success Manager
, you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time.
This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership.
Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
$1,600 - $2,000 (can be higher, depending on level of experience) + revenue-based incentives
What You'll Do
Client Success & Relationship Management
Own the client relationship from onboarding through long-term partnership.
Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success.
Develop a deep understanding of each client's business, hiring strategy, and growth plans.
Build trusted relationships with key stakeholders and decision-makers.
Conduct regular check-ins, business reviews, and strategic planning sessions.
Proactively identify challenges, manage expectations, and deliver outstanding client experiences.
Drive long-term client satisfaction, retention, and account growth.
Recruitment Coordination
Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team.
Partner closely with recruiters throughout the hiring process.
Monitor recruitment progress, timelines, and candidate pipelines.
Keep clients informed with proactive communication and regular updates.
Ensure every placement reflects Bamboo Works' commitment to quality and service.
Contractor Success
Support contractors throughout their engagement with Bamboo Works.
Conduct onboarding and regular performance check-ins.
Help contractors integrate successfully into their clients' teams.
Identify and address potential performance concerns early.
Facilitate constructive conversations between clients and contractors when needed.
Project & Operations Management
Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership.
Keep projects moving efficiently while ensuring alignment across all stakeholders.
Manage multiple client accounts simultaneously with exceptional organization and attention to detail.
Continuously improve internal processes to enhance the client experience.
Growth & Account Development
Identify opportunities to help clients expand their remote teams.
Recommend additional roles and staffing solutions that genuinely support business growth.
Recognize account expansion opportunities through regular client conversations.
Contribute to the long-term growth of both Bamboo Works and its clients.
What We're Looking For
Must-Haves
3+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role.
Proven experience managing long-term client relationships with a strong focus on retention and account growth.
Experience coordinating multiple stakeholders and managing several projects simultaneously.
Strong problem-solving skills and confidence handling challenging client conversations.
Excellent communication skills, both written and verbal, with fluent English.
Highly organized, proactive, and capable of working independently.
Strong commercial awareness while maintaining a client-first mindset.
Comfortable learning about different industries, business models, and organizational structures.
Nice-to-Haves
Experience within recruitment, staffing, outsourcing, or HR services.
Familiarity with remote hiring models and globally distributed teams.
Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists.
Experience using ATS, CRM, project management, or client success platforms.
Ideal Candidate Profile
This role is ideal for someone who:
Naturally builds trust and long-term relationships.
Takes ownership rather than waiting for direction.
Anticipates challenges before they become problems.
Thrives in a fast-paced, entrepreneurial environment.
Is calm under pressure and confident navigating complex conversations.
Balances empathy with commercial thinking.
Enjoys helping businesses grow through exceptional people.
Is highly organized without losing sight of the bigger picture.
Genuinely cares about delivering outstanding service and creating successful long-term partnerships.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth.
Recruitment Process
Initial Interview
Interview with the Founders
Client Success Case Discussion
Offer & Onboarding
Location: Cape Town, South Africa
About Bamboo Works
Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance.
As we continue to grow, we're looking for an exceptional
Client Success Manager
to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success.
If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Client Success Manager
, you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time.
This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership.
Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
$1,600 - $2,000 (can be higher, depending on level of experience) + revenue-based incentives
What You'll Do
Client Success & Relationship Management
Own the client relationship from onboarding through long-term partnership.
Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success.
Develop a deep understanding of each client's business, hiring strategy, and growth plans.
Build trusted relationships with key stakeholders and decision-makers.
Conduct regular check-ins, business reviews, and strategic planning sessions.
Proactively identify challenges, manage expectations, and deliver outstanding client experiences.
Drive long-term client satisfaction, retention, and account growth.
Recruitment Coordination
Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team.
Partner closely with recruiters throughout the hiring process.
Monitor recruitment progress, timelines, and candidate pipelines.
Keep clients informed with proactive communication and regular updates.
Ensure every placement reflects Bamboo Works' commitment to quality and service.
Contractor Success
Support contractors throughout their engagement with Bamboo Works.
Conduct onboarding and regular performance check-ins.
Help contractors integrate successfully into their clients' teams.
Identify and address potential performance concerns early.
Facilitate constructive conversations between clients and contractors when needed.
Project & Operations Management
Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership.
Keep projects moving efficiently while ensuring alignment across all stakeholders.
Manage multiple client accounts simultaneously with exceptional organization and attention to detail.
Continuously improve internal processes to enhance the client experience.
Growth & Account Development
Identify opportunities to help clients expand their remote teams.
Recommend additional roles and staffing solutions that genuinely support business growth.
Recognize account expansion opportunities through regular client conversations.
Contribute to the long-term growth of both Bamboo Works and its clients.
What We're Looking For
Must-Haves
3+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role.
Proven experience managing long-term client relationships with a strong focus on retention and account growth.
Experience coordinating multiple stakeholders and managing several projects simultaneously.
Strong problem-solving skills and confidence handling challenging client conversations.
Excellent communication skills, both written and verbal, with fluent English.
Highly organized, proactive, and capable of working independently.
Strong commercial awareness while maintaining a client-first mindset.
Comfortable learning about different industries, business models, and organizational structures.
Nice-to-Haves
Experience within recruitment, staffing, outsourcing, or HR services.
Familiarity with remote hiring models and globally distributed teams.
Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists.
Experience using ATS, CRM, project management, or client success platforms.
Ideal Candidate Profile
This role is ideal for someone who:
Naturally builds trust and long-term relationships.
Takes ownership rather than waiting for direction.
Anticipates challenges before they become problems.
Thrives in a fast-paced, entrepreneurial environment.
Is calm under pressure and confident navigating complex conversations.
Balances empathy with commercial thinking.
Enjoys helping businesses grow through exceptional people.
Is highly organized without losing sight of the bigger picture.
Genuinely cares about delivering outstanding service and creating successful long-term partnerships.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth.
Recruitment Process
Initial Interview
Interview with the Founders
Client Success Case Discussion
Offer & Onboarding
Italy
France
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