Location: Islamabad Capital Territory, Pakistan
Data Analyst – Customer Support
Automations · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
We are looking for a hands-on Data Analyst to support our Customer Support function through reliable reporting, dashboards, and actionable analysis. The successful candidate will work with large, complex datasets to answer business questions, monitor support performance, identify operational issues, and recommend improvements to customer experience and team efficiency. This role requires strong analytical judgment,
attention to detail, and the ability to deliver accurate work in a fast-paced environment with changing priorities.
What You'll Own
Translate business questions from Customer Support stakeholders into clear analytical requirements, metric definitions, and reporting deliverables.
Extract, combine, clean, and analyze large datasets from support systems, databases, spreadsheets, and other business sources.
Build and maintain dashboards using at least one visualization tool, such as Power BI, Tableau, or Looker Studio.
Monitor support metrics, including ticket volume, backlog, first response time, resolution time, SLA compliance, reopen rate, CSAT, and agent productivity.
Analyze customer complaints, repeat contacts, returns, refunds, retention outcomes, and chargeback reasons to identify patterns and improvement opportunities.
Assess human and AI support performance, considering case complexity, channel, and workload when comparing results.
Investigate discrepancies between reports and source systems, document root causes, and coordinate corrections with relevant teams.
Automate recurring reports and data preparation tasks to reduce manual effort and improve reporting consistency.
Perform data quality checks for missing records, duplicates, inconsistent identifiers, date issues, and incorrect calculations. Present findings clearly to technical and non-technical stakeholders, with practical recommendations.
Maintain documentation of reporting logic, business definitions, assumptions, and known limitations.
Handle customer and business information responsibly and follow company data access policies.
Skills & Qualifications
Minimum 2 years of recent, relevant professional experience in data analytics, business intelligence, or operational reporting. Internships and academic projects should be listed separately.
Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, Business Analytics or a related analytical discipline.
Minimum CGPA of 3.2 out of 4.0, or an equivalent result, in the most recently completed degree.
Strong practical SQL skills, including joins, aggregations, CTEs, window functions, and date-based analysis.
Hands-on experience working with large datasets, including querying, cleaning, combining, and validating data efficiently.
Practical proficiency in at least one visualization tool: Power BI, Tableau, Looker Studio, or an equivalent platform.
Working proficiency in Python, particularly pandas, for data preparation, analysis, and reporting automation.
Strong Excel or Google Sheets skills, including pivot tables, lookup formulas, data validation, and reconciliation.
Ability to select appropriate analytical methods, calculate rates and averages correctly, and distinguish meaningful changes from misleading comparisons.
Strong problem-solving skills and the ability to investigate an issue beyond the dashboard or headline number.
Ability to manage multiple requests, reprioritize quickly, communicate delivery timelines, and maintain accuracy under tight deadlines.
Ability to work independently with incomplete requirements while clarifying important assumptions.
Clear written and verbal communication skills.
Preferred Experience
Customer Support, customer experience, contact center, or ecommerce analytics.
Analysis of ticket-level, customer-level, order-level, or interaction-level data.
Familiarity with CRM or helpdesk platforms and support workflows.
Exposure to PostgreSQL, MongoDB, APIs, or JSON data.
Experience with cohort analysis, customer retention, refunds, returns, or chargebacks.
Experience improving slow queries or processing datasets that are too large for standard
spreadsheets.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Location: Guatemala City
Workplace: hybrid
We’re looking for a detail-oriented
Collections Specialist
to join our team! In this role, you will be crucial in managing outstanding accounts, ensuring the financial resources that support our global services are secured. If you are great with communication and experienced in managing accounts, this role is for you.
Requirements
Previous experience in Collections or similar roles
Strong knowledge of billing procedures & collection techniques
Proficiency in MS Office (Excel required)
Excellent communication & negotiation skills
Ability to work under pressure and meet targets
Problem-solving mindset
High School diploma required
We Offer:
Competitive salary
Bonuses
A great and positive workplace
Parking Subsidy
Life and Medical Insurance
Additional Benefits
Growth opportunities
Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Technical Account Manager 3
About the job
This position is needed to be the designated technical support engineering contact for our strategic customers. As a designated technical contact you will work with our customers to resolve complex technical problems. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide valuable contributions through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency.
Responsibilities
In this role, you’ll:
Be enthusiastic for interacting and collaborating with other groups within Twilio in your search for the solutions our customers need
Collaborate with customers’ developers to troubleshoot use of the Twilio helper libraries
Possess strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams
Partner with our customers' and their developers, architects, and support personnel to tackle complex problems with potentially very costly and far-reaching consequences
Work collaboratively with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs
Understand customer trends, analyze patterns, drive betterments and report what you observe to the management team in order to better improve our support process is a key part of the role
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4+ years of proven experience
Twilio Messaging and or Voice experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and solve issues with cloud solutions.
Skilled in solving network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Enthusiasm for interacting and collaborating with other groups within Twilio in your search for the solutions our customers need
Desired:
Development experience in Javascript, VOIP / SIP Applications, WebRTC
Twilio Messaging certification
Twilio Voice Certification
Twilio Email Certification
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the RL teams
Our Reinforcement Learning teams lead Anthropic's reinforcement learning research and development, playing a critical role in advancing our AI systems. We've contributed to all Claude models, with significant impacts on the autonomy and coding capabilities of Claude Fable 5.1 and Claude Opus 5.5. Our work spans several key areas:
Developing systems that enable models to use computers effectively
Advancing code generation through reinforcement learning
Pioneering fundamental RL research for large language models
Building scalable RL infrastructure and training methodologies
Enhancing model reasoning capabilities
We collaborate closely with Anthropic's alignment and frontier red teams to ensure our systems are both capable and safe. We partner with the applied production training team to bring research innovations into deployed models, and are dedicated to implementing our research at scale. Our Reinforcement Learning teams sit at the intersection of cutting-edge research and engineering excellence, with a deep commitment to building high-quality, scalable systems that push the boundaries of what AI can accomplish.
About the role
We're hiring for the Code RL team within the RL organization. As a Research Engineer, you'll advance our models' ability to design silicon. Hardware design is difficult and unforgiving – exactly the sort of domain we want Claude to excel at.
You'll leverage your chip design expertise and turn it into tasks and signals for models to learn from. Specifically, you will:
Invent, design, and implement RL environments and evaluations for agentic RTL generation, design (including formal) verification, physical design optimization.
Work on cross-cutting RL considerations such as EDA-tool latency optimization and proxy rewards.
Conduct experiments and shape our roadmap.
Deliver your work into research and production training runs.
Collaborate with other researchers and engineers across and outside Anthropic.
You may be a good fit if you:
Have expertise in ASIC or FPGA design: RTL, design verification (UVM, formal methods, coverage-driven), physical design (synthesis, place-and-route, timing closure), PPA optimization, DFT, ECOs.
Are fluent with industry EDA tools and processes.
Have taped out chips and have experience going from spec to silicon.
Know how to balance research exploration with engineering implementation.
Are passionate about AI's potential and committed to developing safe and beneficial systems.
Strong candidates may also have:
Experience with reinforcement learning, evaluations or environments.
Built tooling or automation around chip design flows.
Worked on ML accelerators or high-performance compute hardware.
Familiarity with high-level synthesis or architecture simulators.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$500,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, Toronto
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We are seeking a technical, creative, and entrepreneurial Sr Regional Sales Manager to drive MinIO’s next stage of growth in the Toronto, Canada region. This is a role for a proven seller who can combine technical depth in storage, data infrastructure, data lake/lakehouse, AI/ML, and HPC environments with the ability to close complex $250K+ enterprise deals. The ideal candidate has experience competing against legacy storage solutions, thrives in a startup environment, and brings a mix of creativity, persistence, and technical credibility to win transformative deals.
What You Will Do
Drive New Business Acquisition
: Actively prospect and identify enterprise opportunities, leveraging your network and creative outreach to generate pipeline and close high-value deals
Technical & Vision Selling
: Confidently articulate how MinIO delivers transformational outcomes for data infrastructure, AI/ML, and HPC not just incremental improvements. Translate technical capabilities into compelling business value.
Close Complex Deals
: Own the full sales cycle from lead to close, with a focus on $250K+ opportunities and annual quota attainment of $1.5M+
Compete & Win Against Legacy Software
: Position MinIO against traditional storage vendors by demonstrating the advantages of cloud-native, S3-compatible object storage for modern workloads.
Educate & Influence
: Teach prospects about AI infrastructure optimization and data architecture modernization, leading them beyond product comparisons to strategic transformation.
Quantify Value
: Build business cases and ROI models that include quantified benefits, risk mitigation, and financial justification.
Partner-First Territory Strategy
: Build and execute partner-led co-selling strategies, working with channel and alliance partners to expand territory coverage and accelerate deals.
Cross-Functional Collaboration
: Partner with Solutions Engineering, Product, and Marketing to deliver tailored solutions, ensure successful POCs, and create a seamless customer experience.
Forecasting & Planning
: Maintain disciplined pipeline management, accurate forecasting, and clear account strategies that support predictable and scalable revenue growth.
Your Skills and Experience
Enterprise Sales Expertise
: 7+ years of enterprise sales experience with consistent quota attainment ($1.5M+) and average deal sizes of $250K+.
Technical Acumen
: Strong knowledge of storage, data infrastructure, data lakehouse, AI/ML, and HPC environments. Able to engage technical stakeholders and translate technical concepts into business impact.
Partner-Led Approach
: History of building co-selling strategies with channel and alliance partners to scale market presence.
Vision & Thought Leadership
: Skilled at leading transformation sales by shaping buyer thinking and providing unique customer insights.
Competitive Selling
: Proven ability to sell against legacy storage solutions and displace entrenched vendors with a differentiated value proposition.
Startup Experience
: Demonstrated success in fast-paced, entrepreneurial environments where creativity and adaptability are essential.
Challenger Mindset
: Skilled at teaching, tailoring, and challenging customer perspectives to unlock new opportunities.
Network & Territory Expertise
: Deep relationships within the territory, including decision makers and influencers who can be leveraged to accelerate business.
Communication & Influence
: Exceptional presentation, negotiation, and relationship-building skills with both technical and executive stakeholders.
Education
: BA/BS in computer science, engineering, business, or related field; MBA preferred.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We’re looking for a hands-on Growth engineer to help grow Notion’s Startups and SMB programs. You’ll work closely with our Ecosystem Growth Lead to help more businesses grow with Notion.
You can spot opportunities in the data and own the executing on the plan that follows. You’re comfortable getting into the tools yourself, moving quickly without sacrificing accuracy, and staying accountable for results.
This role is based in New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Work with a small team that operates like a growth lab. Startups and SMBs are the proving ground for ideas that can change how Notion grows.
- Build and launch new growth programs, from creator-led acquisition to AI-powered systems for testing new audiences and campaigns. Bring your own ideas and take responsibility for getting them off the ground.
- Move quickly from a rough hypothesis to a live experiment. Write code for new in-product experiences and build alongside Storytelling, Product, and Engineering to get your work into customers’ hands.
- Use SQL and customer research to find overlooked opportunities. Measure what changes customer behavior and revenue, and use the results to choose where to go next.
- Turn the strongest experiments into programs other teams can run. Build the systems and playbooks for them to expand across Notion, then take on the next growth challenge.
SKILLS YOU'LL NEED TO BRING:
- 2+ years and a record of shipping growth or operations projects. You can explain what you personally built and what changed as a result.
- Typescript, Full-stack, and Systems-thinking
- Strong SQL and analytical judgment. You can work through messy data and distinguish a promising signal from a misleading result.
- Hands-on experience building campaigns or automated workflows in tools such as Customer.io http://Customer.io, Salesforce, or comparable platforms.
- The ability to take an ambiguous goal and execute on growth initiatives. You unblock yourself where possible and communicate clearly when you need another team’s help.
- Experience with self-serve SaaS or startup and SMB customers is a plus. If you’ve done similar work but with a different title, we’d love to hear from you!
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated base salary range for this role is $150,000 - $180,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Head of Global D2C Transformation
San Mateo, CA / Hybrid
The Head of Global D2C Transformation will be responsible for leading the global Direct-to-Consumer Operations transformation agenda for PlayStation. Working in a fast-paced, highly collaborative environment, they will act as the key interface between B2C/D2C commercial teams and the Operations division of Sony Interactive Entertainment globally.
Reporting into Global Operations, this role will gather, shape, prioritize, and funnel commercial and business requirements into the relevant Operations functions, ensuring that D2C activities are supported, scalable, and aligned to the global growth plan for PlayStation Direct.
The Head of Global D2C Transformation will lead the growth and development program for D2C Operations, partnering with Supply Chain, Logistics, Customer Service, Planning, Finance, Technology, and regional Operations teams to improve service levels, unlock operational efficiencies, and support continued D2C expansion.
What You’ll Be Doing:
This senior leader will build strong relationships with global commercial, business, and operations partners to ensure D2C requirements are clearly understood, prioritized, and translated into operational plans and initiatives.
Lead the global D2C Operations transformation roadmap, ensuring Operations is prepared to support PlayStation Direct growth across new markets, product categories, service models, and customer expectations.
Drive operational readiness for key D2C initiatives, including PlayStation Direct geo-expansion, expansion of the D2C product range, and the development of scalable systems, processes, and capabilities.
Create and present insights that identify opportunities for strategic and continuous improvement, providing commercial and business teams with initiatives they can capitalize on or use to support their own growth plans.
Partner with Operations functions to improve customer service levels, operational efficiency, delivery performance, cost effectiveness, and end-to-end execution for D2C customers globally.
Establish governance, forums, reporting, and performance metrics to track progress against the global D2C Operations growth plan.
Key Areas of Focus:
D2C Growth & Geo-Expansion
Support global PlayStation Direct market expansion planning and execution.
Coordinate operational requirements across regions and functions.
Ensure new market launches are supported by scalable operational processes.
Identify operational risks, dependencies, and opportunities linked to D2C growth.
Commercial & Business Requirements
Act as the central Operations intake point for D2C commercial and business requirements.
Translate commercial ambitions into operational capabilities, roadmaps, and delivery plans.
Prioritize requirements with stakeholders based on customer impact, growth potential, cost, complexity, and strategic value.
Ensure Operations teams are aligned to D2C business priorities.
Understand systems architecture of front-end commerce, payments, fraud, through post purchase, payment & audit.
Operational Excellence & Service Improvement
Develop systematic and operational efficiencies that improve service levels for D2C customers.
Partner with Logistics, Supply Chain, Customer Service, Planning, Technology, and Finance to improve end-to-end D2C performance.
Identify and remove operational barriers to D2C growth.
Drive continuous improvement across processes, systems, governance, and ways of working.
Insights, Strategy & Transformation
Generate and present insights that highlight opportunities for growth, efficiency, and customer experience improvement.
Take ownership of the D2C Operations MRP Roadmap
Use data, operational performance, and business feedback to shape transformation priorities.
Recommend initiatives that support commercial teams and unlock further D2C growth.
Track progress, benefits, and performance against the D2C Operations transformation agenda.
What We’re Looking For:
12+ years’ experience in Operations, Transformation, D2C, eCommerce, Supply Chain, Commercial Operations, or a related field.
Experience working in a global matrix organization with senior commercial and operations stakeholders.
Strong understanding of D2C/eCommerce business models, customer expectations, and operational requirements.
Proven ability to translate commercial strategy into operational plans and delivery programs.
Strong program leadership, governance, and stakeholder management skills.
Excellent written, verbal, and presentation skills.
Demonstrated ability to influence across functions, regions, and levels of seniority.
Strong analytical capability, with experience turning data and insights into actionable recommendations.
Commercial awareness and strong financial acumen.
MBA or BA/BS in Business, Supply Chain, Operations, Strategy, or another related field preferred.
#LI-SV1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$163,300
—
$244,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
You will run the external audit calendar for our SOX 404 program as we scale toward an IPO. That means coordinating with our external auditors across the year, aligning testing windows with control owners, educating our control owners, and keeping requests and deliverables on schedule. You will also own SOX scoping and risk assessment cycles, deficiency tracking, and status reporting, and help roll out our GRC platform so the program runs from one system of record instead of spreadsheets. You will scale the program through AI-enabled workflows that reduce manual effort and speed up our SOX program.
This role reports to the Head of Business Controls and works closely with everyone on the SOX and Internal Audit team. This is an individual contributor role for someone who keeps a complex program on schedule, writes clearly, and makes the program simpler each cycle.
Key responsibilities
Own the annual SOX audit calendar, including interim and year-end testing windows, walkthrough schedules, and key deliverable dates agreed with external auditors.
Serve as the day-to-day point of contact for external auditor requests. Triage, route, and track each request to closure, including PBC (provided-by-client) lists and evidence deliveries.
Coordinate auditor walkthroughs and fieldwork with process owners, control owners, and the SOX Testing team, so each control owner is asked for the same evidence once.
Track auditor findings, management responses, and deficiency follow-ups, and report status to Internal Audit leadership.
Prepare control owners and process owners for auditor sessions, and get evidence delivered on time without direct authority over them.
Lead the annual SOX scoping and risk assessment, including quarterly refreshes, and support the annual Fraud Risk Assessment, so the program has appropriate scope and coverage under COSO.
Monitor BP and IT SOX testing and report status to leadership and share status with external auditors
Lead work with the business to improve control documentation, including education of templates and SOX guidance.
Find optimization and automation opportunities across the SOX lifecycle through the use of AI.
Support the rollout of the GRC tool for SOX, including control libraries, workflows, evidence requests, and testing templates.
Define the data and reporting requirements the platform must meet, and test that it produces what the program needs.
Run the quarterly sub-certification process and report results to leadership
Own SOX program status reporting: dashboards and metrics for leadership, audit calendar progress, and deficiency and remediation status.
Own status reporting for the full SOX lifecycle: scoping and risk assessment, testing, deficiencies and remediation, segregation of duties (SOD), SOC 1 report reviews, the fraud risk assessment, and audit calendar progress.
Minimum qualifications
Big 4 audit firm experience on SOX 404 or ICFR engagements, including managing audit calendars, PBC requests, and fieldwork with external audit teams.
Experience working directly with external auditor teams on requests, testing schedules, and findings, from the company side.
Several years of hands-on SOX 404 experience, including scoping, risk assessment, control documentation, testing, and deficiency evaluation.
Working knowledge of the COSO framework, ICFR, and PCAOB standards.
Experience developing or maintaining Risk and Control Matrices and process documentation or flowcharts.
Experience implementing or administering a GRC systems
Experience reporting program status, metrics, and issues to senior leadership.
Ability to get control owners to deliver on time without authority over them.
Clear writing and calm coordination under deadline pressure.
A Bachelor's degree in a related field or equivalent experience.
Preferred qualifications
In-house SOX experience at a pre-IPO or newly public company.
Experience running a fraud risk assessment.
CPA, CISA, or similar certification.
Comfort with SQL or data tools for reporting, and experience building lightweight automations, including with Claude.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Compliance Analyst conducts day-to-day monitoring, triage, and execution of electronic communications surveillance across email, chat, messaging platforms, and digital communication channels. Working within established procedures and SLAs, this role executes high-volume alert processing, identifies potential risk indicators, and escalates non-standard cases. This role reports to the Director of Anti-Bribery, Corruption & Conduct and supports the team by leveraging AI-assisted tools and ensuring high precision in daily surveillance operations.
What You’ll Be Doing
Operational Surveillance & Risk Detection
Execute Primary Triage: Perform daily review and triage of e-communications alerts across email, chat, text, and messaging channels within target SLA timelines.
Identify Risk Indicators: Apply foundational compliance and regulatory guidelines to detect potential policy breaches, misconduct, or operational risk indicators.
Maintain Audit-Ready Records: Execute precise data entry and case logging to ensure complete, compliant documentation for audit trails.
Case Processing & Escalation
Gather Case Context: Conduct initial background gathering and evidence collection on flagged communications to support case evaluations.
Draft Clear Case Notes: Prepare structured, fact-based summaries outlining key findings for non-standard alerts requiring upper-level review.
Escalate Complex Issues: Promptly escalate ambiguous, high-risk, or complex matters to senior analysts and leadership.
Operational Efficiency, AI & Continuous Improvement
Meet Volume & Quality Targets: Consistently hit daily output targets (KPIs) while maintaining strong precision in case evaluations.
AI Tooling & Automation: Utilize AI-assisted surveillance platforms, prompt engineering, and automated workflow enhancements to streamline alert review and triage quality.
Support Lexicon & Model Tuning: Identify recurring false positives and operational bottlenecks, providing feedback to help refine alert parameters and
ML
/AI model accuracy
Drive Process Enhancement: Bring strong intellectual curiosity and a proactive mindset to continuously challenge existing surveillance workflows, proposing innovative ways to improve operational efficiency.
Expand Domain Knowledge: Actively participate in ongoing training to build technical expertise across crypto regulations, market conduct rules, and emerging compliance technologies.
What We Look For In You
Mandarin Language Proficiency: Fluent in Mandarin (written and spoken) to support regional, cross-border, and multi-lingual e-communications surveillance across global team channels.
AI & Technical Aptitude: Hands-on experience working with AI-driven compliance tools, large language models (LLMs), or automated workflow tools to enhance daily analytical tasks.
Mindset & Drive: Strong curiosity and an inherent drive to continuously refine processes, automate repetitive tasks, and elevate overall team performance.
Analytical Skills: Strong attention to detail with the ability to synthesize unstructured text data, spot nuances, and present concise findings.
Education / Experience: BA/BS in Finance, Law, Business Administration, or a related field (or equivalent practical experience).
Nice to Haves
Prior exposure to specialized e-communications surveillance software (e.g., Smarsh, Behavox, Relativity) or lexicon/keyword monitoring tools.
Understanding of
market abuse
indicators, insider trading, or conduct risk concepts within financial services or digital assets.
Background in crypto, digital assets, Web3, or multi-lingual operational support.
Perks &
Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote
Workplace: Remote
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for an IT Engineer to design the systems behind how people at Baseten get access, stay secure, and move through their time here. This role builds the controls and automation that our IT Operations team runs every day across identity, client platforms, SaaS, and cloud access.
The goal is a corporate environment that’s secure by default and easy to use: access that’s right from day one, removed when it should be, and provable at any time.
RESPONSIBILITIES
- Strengthen our identity platform with strong authentication, clean access models, and least privilege as the default.
- Automate the workforce lifecycle so that joining, changing roles, and leaving Baseten are fast, consistent, and need little manual work.
- Build reliable pipelines for OS updates, patching, and software deployment that keep the fleet current without disrupting people’s work.
- Connect device health to access decisions, so a compliant device is what earns access to sensitive systems.
- Recommend identity and security standards for our SaaS and AI tools, and make the secure configuration the easy path for teams adopting new ones.
- Bring governance to non-human identities (service accounts, API keys, AI agents) and replace long-lived credentials with better options wherever possible.
- Manage configuration as code across identity and endpoints to reduce drift, so audit readiness comes from the systems themselves instead of a separate workstream.
- Give IT Operations well-designed tools and guardrails, so they can handle more requests on their own, safely.
REQUIREMENTS
- 5+ years in IT engineering or corporate security engineering, ideally at a cloud-native company.
- Strong grounding in identity: SSO, MFA, provisioning, and the protocols behind them.
- Hands-on experience engineering macOS fleets at scale: MDM, configuration profiles, app packaging and deployment, and endpoint visibility and EDR tooling.
- Experience automating real workflows in code (Python, Bash, or similar), and comfort with infrastructure-as-code.
- A working understanding of SaaS and cloud access risks, and how to reduce them without blocking the business.
- Good judgment about when to build, when to buy, and when to leave something alone.
- Clear writing, and a track record of working across IT, People, Engineering, Legal, GRC and Security.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York, New York; San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Truly unique opportunity to shape and scale self-optimizing paid marketing systems for Growth. This role exists to turn our performance marketing experimentation program from a prototype into the operating system. The opportunity calls for deep paid-growth expertise and a strong grasp of how channel mechanics, audiences, creative, measurement, experimentation, and automation fit together. You’ll set the strategy and operating model, and guide the agentic infrastructure that brings it to life. You’ll partner with BizOps, Strat Fin, Growth, Ecosystems, and Marketing across Meta, LinkedIn, Google, and ChatGPT, interpreting always-on geo, cohort, creative, and spend signals in context.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- By day 90:
- Map how geo, audience, creative, spend, measurement, experimentation, and platform constraints interact; establish an operating model that turns those signals into hypotheses, tests, and clear kill/scale decisions, with agents supporting execution.
- Build a deep understanding of onboarding and activation, and how paid acquisition connects to downstream user quality; partner with Growth PM and Ecosystems PM on meaningful improvements.
- Establish how AI and agents can strengthen the end-to-end decision system—from analysis and hypothesis generation to creative and audience development, experiment QA, and reusable workflows—improving decision quality, not only execution speed.
- By the end of year one:
- Graduate the program from managing the experimental budget to managing the majority of paid spend, while maintaining efficiency and Notion’s quality bar for ad creative.
- Establish stronger measurement and a clear, connected view of which experiments move which metrics, why they work, and how results vary by user cohort; use that understanding to shape more personalized experiences.
- Turn the system into a repeatable model for Demand Generation, raising the standard for experimentation, measurement, and agentic marketing infrastructure across the organization.
SKILLS YOU'LL NEED TO BRING:
- Strong systems fluency across APIs, automation pipelines, and agentic systems. You can see how platform integrations, data, measurement, workflows, and constraints fit together; shape sound architecture and tradeoffs; and partner credibly with technical teams to make the system reliable.
- Deep paid-growth subject matter expertise across platforms such as Meta, LinkedIn, and Google. You understand how channel mechanics, budgets, audiences, creative, and performance interact, and can connect those dynamics to real marketing outcomes.
- Expert measurement and performance-analysis judgment: you can interpret geo, cohort, creative, and spend signals in context, identify meaningful patterns, understand what is driving them, and make clear kill/scale decisions.
- Strong product and systems judgment across technical and marketing domains, with the ability to connect the parts into a coherent strategy and translate an ambiguous frontier into a system with a high quality bar.
- High-agency cross-functional ownership: you can work across BizOps, Strat Fin, Growth, Ecosystems, and Marketing to align decisions and deliver the full loop from strategy through operating model and infrastructure to outcomes.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $191,000 - $225,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Principal TPM - GSO Studio Enablement
United States, Remote
Role Overview
Reporting to the Vice President of GSO and Studio Enablement, the Principal Technical Program Manager (TPM) will serve as a key driver of strategy, execution, and organizational alignment across one of Sony Interactive Entertainment’s most critical technology domains. This role is an individual contributor with significant influence, operating at the intersection of engineering, product, and business stakeholders.
The Principal TPM will shape and advance initiatives across Global Service Operations and Studio IT, ensuring both organizations’ missions. The role requires not only deep technical program management expertise but also organizational design insight, executive-level communication, and the ability to foster alignment across leadership teams, operating companies, and external partners.
This is a high-impact role for a seasoned technical program leader who thrives in complexity, navigates ambiguity, and builds trust at all levels of the organization.
Key Responsibilities
Strategic Program Leadership
Translate GSO and Studio Enablement’s long-term strategy into clear execution roadmaps, working across engineering, product, and operations teams to drive delivery of mission-critical initiatives.
Anticipate and surface cross-organizational dependencies, risks, and trade-offs, guiding leadership decision-making with data, insight, and scenario planning.
Cross-Organizational Influence & Stakeholder Engagement
Partner closely with leaders across SIE engineering, product management, design, and operations to align priorities and unlock execution velocity.
Represent GSO and Studio Enablement in enterprise forums, ensuring that operations and studio IT capabilities are positioned effectively across Sony’s ecosystem.
Build trusted relationships with external stakeholders (partners, vendors, strategic alliances) to accelerate adoption of Studio IT capabilities and extend GSO value.
Execution Excellence & Governance
Drive program governance for our highest-priority initiatives, ensuring effective rhythm-of-business, transparent reporting, and predictable execution.
Define success metrics and KPIs for our programs, producing data-driven insights that inform leadership decisions and drive accountability.
Establish operating frameworks that simplify decision-making and improve organizational agility across multiple stakeholders.
Organizational Design & Enablement
Serve as a thought partner to team leadership, helping design and refine organizational structures, roles, and processes that enable sustainable growth.
Curate leadership offsites, reviews, and cross-functional planning forums that sharpen objectives and unify execution.
Champion modern engineering and program management practices (Agile, SAFe, Lean Portfolio Management) that enhance collaboration, delivery predictability, and organizational health.
Executive Communication & Storytelling
Craft clear, compelling communications (strategy narratives, board/executive briefings, external partner messaging) that connect our technical vision to business outcomes.
Elevate GSO and Studio Enablement’s voice across Sony and the industry by supporting leadership with thought leadership, positioning, and strategic storytelling.
Ensure visibility and alignment by producing high-quality reports, presentations, and narratives for executives across Sony’s operating companies.
Qualifications
Experience & Expertise
10+ years of experience in technical program management, portfolio management, or related roles in large-scale software environments.
Proven track record of leading high-impact programs across global, matrixed organizations and aligning technical execution to business strategy.
Experience working with shared IT platforms and services across larger organizations, including modernization and standardization efforts.
Working knowledge of cloud platforms, networking, distributed systems, and infrastructure operations.
Experience using automation, telemetry, and emerging AI capabilities to reduce manual work and improve support outcomes.
Experience with CI/CD, engineering tooling, platform services, and improving developer workflows.
Experience helping teams move from reactive support toward more proactive, repeatable, and automated operations.
Demonstrated ability to influence without direct authority, with a history of driving alignment across senior executives and distributed teams.
Leadership & Communication
Exceptional written, verbal, and visual communication skills; adept at tailoring messages for executive and technical audiences alike.
Experience guiding executive stakeholders through organizational change, re-org planning, and enterprise-scale transformation.
Ability to act as a trusted partner to senior leaders, balancing strategic insight with operational rigor.
Preferred
Experience supporting production systems, incident response, reliability, monitoring, and operational improvement.
Experience supporting studio technology, developer environments, build workflows, source control, and day-to-day production needs.
MBA or advanced degree preferred, but not required.
Certifications in Agile, SAFe, or PMP are a plus.
Success Profile
The ideal candidate will:
Operate as a strategic integrator—connecting vision to execution across multiple organizations.
Be a catalyst for alignment—building clarity and trust across executive teams and external partners.
Demonstrate chief-of-staff-like influence—shaping organizational design, communication, and leadership effectiveness while remaining grounded in technical program management excellence.
Thrive in a global, fast-paced, and ambiguous environment, always bringing a collaborative, outcome-driven mindset.
#LI-KS1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$236,300
—
$354,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
Join our InfoSec team at Tenable as a hands-on Mid Risk and Compliance Analyst. Drive compliance and assurance efforts for our products and cloud services while assisting with external risk assessments, security assessments, and audits. Make a real impact on our organization's security and customer trust and come join us at Tenable!
Your Opportunity:
Serve as a company representative with prospects, customers, and partners for security questionnaires, assessments, and audits
Collaborate with Sales, Engineering, Information Security, IT, and Product Development teams to communicate compliance obligations and requirements
Complete Third-Party Risk Assessments (TPRM Program) for new and potential vendors
Educate stakeholders on their responsibilities
Coordinate and participate in internal and external audit walkthroughs
Help guide and perform remediation of issues identified during third-party assurance or internal reviews
Support special projects as needed, which may include:
Assisting in the development and execution of the internal compliance program, involving preparation for audits, certifications, and risk assessments.
Assisting in the development, administration, and continuous monitoring of internal security controls.
What You'll Need:
Able to work hybrid/onsite location at HQ in Columbia MD. This position is US-based only
4+ years of experience performing information security and vendor risk assessments based upon industry accepted standards
4+ years of experience in responding to security assessments, SAQs, compliance requirements, etc
4+ years of experience with implementation, monitoring, and reporting of control processes, documentation, and remediation items
Experience working with the Federal Risk and Authorization Management Program (FedRAMP)
Be self-driven with the ability to work independently and comprehend all requirements
Strong communication skills and ability to collaborate effectively with all levels
Analytical mindset with a rational, pragmatic, and realistic approach to security, risk, and compliance
Ability to adopt and utilize technology, with advanced proficiency in Excel, PowerPoint, and Vizio.
And Ideally:
Knowledge of governance, risk and compliance frameworks (GRC)
Experience performing or undergoing internal and external audits
Relevant security certifications (SSCP, Sec+, CISA, etc)
Experience in a Big 4 or similar security consulting or risk assurance role
Experience with conducting audits, privacy, BC & DR Program Management
BS, BA in Information Technology, Computer Science, Information Security, or other related field
#LI-Hybrid #LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$80,500
—
$107,166.67 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Hybrid - Sydney
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
Vercel is looking for a Customer Support Engineer to assist our customers with technical problems and questions when using Vercel products and services. Customer Support Engineer responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most out of the platform.
To be successful in this role, you must be an excellent communicator who’s able to earn our customers’ trust and understand technical problems quickly. You will also ideally have a background in frontend development, enjoy technical writing, and have a passion for digging deep to find and resolve root causes. In addition to this, you will be comfortable with evening, weekend, and on-call work based on a rota system.
Ultimately, you will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience.
What You Will Do:
Handle cases for all Vercel customers.
Handle customer issues outside of regular case channels.
Work with the community to provide advice and assistance.
Develop and improve internal tools alongside engineering.
Complete engineering work on a regular basis.
Specialize in a specific product area and owning that within the team.
Improve internal documentation, processes, and policies.
Assist Customer Success Managers with Enterprise requests.
About You:
Frontend development experience, ideally with React and Next.js.
A firm understanding of cloud technologies and serverless computing.
A desire to engineer solutions for problems to resolve root causes.
Exceptional communication skills, both written and oral.
Comfortable working with a fully remote, globally distributed team.
Availability to work within a weekend and on-call rota.
A passion to deliver a customer experience second to none.
Bonus if You:
Have experience working with backend development, especially Node.js.
Are open to a higher-compensated Saturday-Tuesday schedule
Have experience with CDNs and setting up cloud infrastructure.
Work with monorepos or custom CI/CD pipelines.
Understand DNS well and can explain this clearly to others.
Are experienced with incident management and procedural communication.
Use your experience to mentor other members of the team.
Benefits & Perks:
Competitive compensation and stock options.
Inclusive Healthcare Package (US only).
Flexible working style - 100% remote, with teammates located throughout the globe.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Unlimited PTO - 4 weeks recommended per year. Take time when you need it.
Generous Gear Credit.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role:
As an Engineering Director, Vercel for Platforms, you’ll lead the engineering team behind the product that lets companies build their own platforms on Vercel, from AI app builders and coding agents to SaaS products serving thousands of customers. The team is intentionally small, and its scope spans deployment infrastructure, domains, tenant isolation, identity, billing, observability, and developer tooling. You’ll evolve the platform to support millions of tenants and applications while keeping that complexity out of your customers’ way, combining cross-team coordination, technical direction, and product judgment to shape a strategic growth engine for Vercel. Winning a platform means powering the applications and businesses built on top of it. This is a hybrid role based in San Francisco, in the office on Monday, Tuesday, and Friday.
What you'll do:
Build and grow the team through hiring, coaching, and career development, and hold a high bar for engineering standards
Partner with Product, Design, and other engineering teams to set roadmap priorities and deliver against product goals
Balance short-term product delivery with long-term investment in technical quality and platform scalability, so the platform holds up at millions of tenants and applications
Run operational excellence through engineering processes, incident management, and continuous improvement
Review and contribute code to stay close to the technology and unblock the team
What you need:
8+ years building and operating large-scale platforms or multi-tenant systems
5+ years managing engineers
Reviewed system designs and evaluated infrastructure tradeoffs, including data model challenges
Translated business goals into technical strategy and aligned multiple orgs around it
Resolved technical conflicts by weighing the options, making the call, and bringing the team along
Set clear expectations and gave direct, timely feedback to engineers
Benefits & Compensation:
Competitive compensation package and stock options.
Comprehensive, inclusive healthcare package.
Opportunities for mentorship and professional growth, including attendance at industry events.
Flexible Time Off with a recommended minimum of four weeks per year, plus paid holidays.
Remote-friendly culture with teammates across multiple time zones.
Dedicated equipment and work-from-home budget to help you create an effective workspace.
The San Francisco, CA base pay range for this role is 262,000-348,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Los Angeles, California
Workplace: OnSite
Who We Are
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more.
XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category.
We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders.
That is what makes this moment exciting.
Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xds.co/https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
___________________________________________________
SENIOR DESIGNER
XDS is seeking a versatile, hands-on Senior Designer to help shape how X-LAB shows up across products, dealers, events, and digital channels. You’ll work across bicycle product graphics and color concepts, dealer kits and retail materials, event and merchandise design, social media, and broader brand design. You’ll take projects from early ideas through production, collaborating with U.S. and global teams and external partners. You will report to the Head of Design, USA. This role is a great fit for a flexible, open-minded designer who can manage multiple priorities and is eager to learn and grow with a fast-moving performance bicycle brand.
This position is onsite in Santa Monica CA 5 days a week.
WHAT YOU’LL DO
- Contribute to bicycle product graphics and color-and-graphics concepts, collaborating with product and design teams.
- Prepare clear, production-ready artwork and specifications for internal teams and external vendors.
- Manage several projects at once, keeping priorities, timelines, and details on track.
- Share ideas, respond constructively to feedback, and help strengthen the X-LAB visual identity as the brand evolves.
- Design dealer kits and retail materials, including signage, displays, decals, bike tags, and other point-of-sale assets.
- Develop creative for events, merchandise, and dealer programs, and follow projects through samples, production, and delivery.
- Create social media graphics, campaign assets, and reusable content templates.
- Support brand design across digital, print, retail, and customer-facing materials.
YOU’RE A GREAT FIT WITH:
- 5+ years of professional design experience, supported by a strong portfolio which includes examples of 3D design using tools such as Rhino or 3DS Max (MANDATORY).
- Experience across multiple design areas, such as brand, graphic, retail, product, or marketing design.
- Strong visual judgment, with a deep understanding of typography, layout, color, and brand consistency.
- Proficiency in Adobe Creative Cloud, especially Illustrator and Photoshop.
- Comfort pushing multiple projects and shifting priorities forward in a fast-moving environment.
YOU’RE A SPECTACULAR FIT WITH:
- A portfolio that shows versatility across brand, social media, retail, event, merchandise, or product design.
- A proven affinity for multitasking.
SUCCESS METRICS
- Delivery of consistent, high-quality design across dealer kits, events and merchandise,social media, brand materials, and bicycle graphics and color concepts.
- Seamless management of multiple projects from brief through production, meeting agreed timelines and providing accurate, production-ready files.
- Strong working relationships with U.S. and global teammates and vendors, with clear communication and adaptation to changing priorities.
___________________________________________________
OUR COMPENSATION AND BENEFITS
- Competitive salary
- Demo bike fleet and comprehensive travel allowances
- Generous time off policy
- Comprehensive medical, dental, and vision coverage
EQUAL OPPORTUNITY
XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Director, Merchandising & Editorial
San Mateo, CA (hybrid)
The Senior Director, Merchandising & Editorial will be responsible for showcasing the incredible range of gameplay experiences available on PlayStation to more than 100 million loyal players around the world.
This leader will bring a deep love and passion for gaming and take pride in developing compelling, impactful and highly player-centric merchandising and editorial experiences. They will play a critical role in the broader PlayStation Store growth strategy, ensuring our global storefronts are relevant, engaging and increasingly personalized; helping every player discover the perfect next game or experience for them while driving engagement, conversion and incremental revenue.
The Senior Director will lead the teams responsible for merchandising planning, merchandising, personalization, Store editorial and conversion rate optimization. They will ensure game launches, campaigns, promotions, collections and other Store experiences are delivered in ways that achieve our commercial priorities while creating meaningful experiences for players.
A key focus of this role will be advancing our personalization strategy and capabilities across the Store experience. This leader will use player insights, behavioral data, experimentation and personalization to improve content and game discovery, ensuring players are presented with increasingly relevant experiences throughout their journey.
They will develop a cohesive omnichannel Store merchandising strategy, identifying opportunities to enhance the player experience across console, app and web storefronts. They will also contribute to Store trading activities, ensuring teams provide relevant insights, inputs and commercial commentary on an ongoing basis.
This leader will also develop a clear and compelling Store editorial strategy, grounded in a deep understanding of player behaviors, motivations and growth opportunities. Working across SIE, they will create engaging editorial experiences throughout the player journey and identify opportunities to integrate merchandising, editorial and personalization across player touchpoints.
What you’ll be doing
Partner with internal teams to develop the global Store Merchandising, Editorial and Personalization strategy, objectives and tactics.
Translate the vision and strategy into clear OKRs and well-defined programs that deliver measurable business and player outcomes.
Lead the ongoing development, optimization and performance of Merchandising & Editorial experiences, ensuring activities support Store commercial targets.
Advance personalization capabilities across the Store, using player behavior, preferences, segmentation and other signals to create more relevant experiences and improve game and content discovery.
Lead the continued optimization of merchandising and personalization activities to drive improvements in player engagement, conversion, incremental revenue and lifetime value.
Develop an integrated approach to editorial curation and personalized discovery, balancing player relevance with commercial priorities, game launches, campaigns and promotions.
Champion data-led experimentation and testing, partnering with Product, Engineering, Data and Analytics teams to continuously improve Store experiences.
Develop actionable insights and provide strategic inputs into ongoing Store trading activities.
Identify opportunities to enhance merchandising and discovery across console, app and web, creating a cohesive omnichannel experience.
Lead and inspire high-performing teams, fostering a collaborative and hybrid working culture that encourages creativity, experimentation, accountability and data-led decision making.
Ensure the highest standards in hiring, development and retention while acting as a mentor and coach to support exceptional team performance.
Build strong partnerships across direct and matrixed teams to ensure effective strategy and execution in a complex global organization.
Improve team effectiveness and scalability through stronger processes, tools and automation.
What we’re looking for
Extensive experience working in digital-focused environments, with significant experience leading direct-to-consumer merchandising, editorial, digital commerce or marketplace experiences.
5+ years of experience developing, leading or significantly advancing personalization capabilities, ideally within gaming, a digital marketplace, e-commerce or a large-scale content platform.
Demonstrated experience using personalization, recommendations, behavioral insights, segmentation and/or targeted digital experiences to improve customer or player discovery, engagement, conversion and growth.
Experience developing impactful merchandising and editorial strategies that drive measurable customer engagement and commercial performance.
A strong understanding of how editorial curation, commercial merchandising and data-driven personalization work together to create relevant customer experiences.
Experience delivering profitable growth through digital experiences and operating across multiple disciplines to drive performance.
Strong analytical orientation with experience using customer insights, experimentation and performance data to inform merchandising, editorial and personalization strategies.
Experience developing a deep understanding of customer trends and behaviors and translating those insights into personalized, targeted digital programs.
Experience managing multiple stakeholder groups within a complex global and matrixed organization, with the ability to influence effectively at all levels.
Proven leadership experience building, developing and inspiring high-performing multidisciplinary teams.
High commercial instinct and the ability to balance customer experience with commercial objectives.
A deep love and passion for games, with an understanding of the motivations that drive player engagement—from achievement and community to discovery and escapism.
Demonstrated success operating in high-energy, fast-paced and evolving environments.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$269,300
—
$403,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma Product Managers are highly collaborative and take ownership of their work, pushing their teams to build amazing experiences for all our users. We have a diverse range of experiences and expertise and love learning from each other. Across all product areas, successful Figma PMs thrive on solving hard problems, considering every detail, and achieving ambitious goals. If this sounds like you, come join us!
We are looking for a PM to drive the Figma Pattern Library (FPL), our internal design system, and to enable our internal teams on cutting edge prototyping and product development workflows.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Define and drive the product vision, strategy, and roadmap for your area in alignment with company goals and user needs
Lead the full product lifecycle from discovery through launch, balancing technical feasibility, design excellence, and business impact
Collaborate deeply with Design, Engineering, and Product Leadership on both strategy and execution
Prioritize opportunities based on user insights, data, and business objectives, adapting quickly to evolving needs and signals
Conduct market and competitive analysis to inform product positioning and identify areas for differentiation and growth
Apply emerging technologies (e.g. LLMs) where they can meaningfully improve user experience and outcomes
We’d love to hear from you if you have:
Led significant strategic initiatives across highly complex, ambiguous, and scaled products
3+ years as a full-time Product Manager, with additional background in software development (design or engineering)
Shipped high-quality software that improved user efficiency and delivered measurable business results
Conducted customer research to deeply understand user needs and uncover actionable insights
While it’s not required, it’s an added plus if you also have:
Worked on product redesigns, information architecture, or content hierarchy
Built products within multi-product environments
Expertise in design tooling or a background as a Designer
Shipped products across mobile and desktop platforms
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$303,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
УдалённоRemote - Colombia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.