Location: London, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is seeking an
Internal Controls Business Partner
to support critical finance and corporate processes, initially including Tax, Treasury and HR.
Sitting within our Internal Control function, you will work closely with senior process owners as an embedded risk partner, helping translate SOX, financial reporting and governance requirements into practical and sustainable ways of working.
This role goes beyond traditional controls administration and audit coordination. You will combine strong internal controls expertise with meaningful in-house business experience. You will help teams identify risk, design and implement effective controls, resolve deficiencies and improve their processes through technology, automation and data.
The successful candidate will be able to speak the language of the business, internal controls, financial reporting and external auditors. You will provide credible challenge while remaining pragmatic, hands-on and focused on helping the business operate effectively.
Your responsibilities will include:
Act as the primary risk and controls partner for assigned functions, initially including Tax, Treasury, HR and other corporate processes as the organization develops.
Develop a detailed understanding of the relevant business processes, systems, financial reporting risks and operational priorities.
Lead process risk assessments and maintain high-quality risk and control matrices, process narratives, control descriptions and ownership documentation.
Partner with process and control owners to design practical controls that address identified risks without creating unnecessary operational complexity.
Guide business owners on control execution, evidence requirements and documentation while ensuring that accountability remains with the relevant first-line owner.
Lead and support SOX walkthroughs, audit-readiness activities, evidence coordination and the evaluation of control design and operating effectiveness.
Identify control deficiencies, facilitate root-cause analysis and work with stakeholders to develop sustainable remediation plans.
Monitor remediation progress and provide clear reporting on control health, risks, overdue actions and emerging issues.
Work closely with Financial Reporting, Internal Audit, external auditors and external advisers to align expectations and resolve control-related questions efficiently.
Represent the business context in audit discussions and translate auditor requirements into clear, proportionate and actionable steps for process owners.
Support business transformations, new system implementations, process redesigns, acquisitions and other strategic initiatives from a risk and controls perspective.
Identify opportunities to automate controls, reduce manual effort and improve continuous monitoring through data, dashboards, workflows and AI-enabled tools.
Partner with the IT Controls team where business controls depend on automated controls, system-generated information, EUCs, IPEs, IUCs or underlying ITGCs.
Contribute to the continued development of Internal Controls methodology, policies, training and the broader Risk Partner operating model.
We expect you to have:
A degree in Accounting, Finance, Economics, Business or a related field, or equivalent professional experience.
At least 7 years of relevant experience in internal controls, SOX compliance, financial risk, business-process controls, finance transformation or a combination of these areas.
Strong practical knowledge of SOX 404, ICFR, COSO, risk and control matrices, process walkthroughs, control design, operating effectiveness and deficiency remediation.
Meaningful in-house experience is required.
Public accounting or advisory experience is valuable when combined with hands-on corporate ownership, but candidates whose experience is exclusively external audit or advisory are unlikely to fit this role.
Experience working in a first-line business role, or as an embedded in-house risk and controls partner supporting process owners.
Experience supporting one or more corporate processes such as Tax, Treasury, HR, payroll, OPEX, Financial Reporting or other finance-related areas.
A track record of influencing process owners and senior stakeholders without relying on direct authority.
The ability to challenge constructively, explain control requirements in plain business language and balance risk mitigation with operational practicality.
Experience leading or supporting remediation, process improvement, system implementation or business-transformation initiatives.
Evidence of using technology to improve processes or controls, for example through automation, dashboards, data analysis, workflow tools, system configuration or AI-enabled solutions.
Working knowledge of management review controls, IT-dependent controls, EUCs, IPEs/IUCs and the relationship between business controls and ITGCs.
Strong written and verbal English.
It will be an added bonus if you have:
A professional qualification such as CPA, ACCA, Dutch RA or RC, CIA, CISA or an equivalent certification.
Experience in a listed, multinational or SOX-regulated company.
A combination of Big Four experience and subsequent in-house ownership.
Experience with US GAAP or IFRS financial reporting environments.
Experience with ERP, treasury, HRIS, CRM or other enterprise-system implementations.
Experience supporting acquisitions, carve-outs, integrations or major control-transformation programs.
Hands-on experience applying data analytics, continuous monitoring, automation or AI tools to internal controls work.
#LI-DY1
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is seeking an
Internal Controls Business Partner
to support critical finance and corporate processes, initially including Tax, Treasury and HR.
Sitting within our Internal Control function, you will work closely with senior process owners as an embedded risk partner, helping translate SOX, financial reporting and governance requirements into practical and sustainable ways of working.
This role goes beyond traditional controls administration and audit coordination. You will combine strong internal controls expertise with meaningful in-house business experience. You will help teams identify risk, design and implement effective controls, resolve deficiencies and improve their processes through technology, automation and data.
The successful candidate will be able to speak the language of the business, internal controls, financial reporting and external auditors. You will provide credible challenge while remaining pragmatic, hands-on and focused on helping the business operate effectively.
Your responsibilities will include:
Act as the primary risk and controls partner for assigned functions, initially including Tax, Treasury, HR and other corporate processes as the organization develops.
Develop a detailed understanding of the relevant business processes, systems, financial reporting risks and operational priorities.
Lead process risk assessments and maintain high-quality risk and control matrices, process narratives, control descriptions and ownership documentation.
Partner with process and control owners to design practical controls that address identified risks without creating unnecessary operational complexity.
Guide business owners on control execution, evidence requirements and documentation while ensuring that accountability remains with the relevant first-line owner.
Lead and support SOX walkthroughs, audit-readiness activities, evidence coordination and the evaluation of control design and operating effectiveness.
Identify control deficiencies, facilitate root-cause analysis and work with stakeholders to develop sustainable remediation plans.
Monitor remediation progress and provide clear reporting on control health, risks, overdue actions and emerging issues.
Work closely with Financial Reporting, Internal Audit, external auditors and external advisers to align expectations and resolve control-related questions efficiently.
Represent the business context in audit discussions and translate auditor requirements into clear, proportionate and actionable steps for process owners.
Support business transformations, new system implementations, process redesigns, acquisitions and other strategic initiatives from a risk and controls perspective.
Identify opportunities to automate controls, reduce manual effort and improve continuous monitoring through data, dashboards, workflows and AI-enabled tools.
Partner with the IT Controls team where business controls depend on automated controls, system-generated information, EUCs, IPEs, IUCs or underlying ITGCs.
Contribute to the continued development of Internal Controls methodology, policies, training and the broader Risk Partner operating model.
We expect you to have:
A degree in Accounting, Finance, Economics, Business or a related field, or equivalent professional experience.
At least 7 years of relevant experience in internal controls, SOX compliance, financial risk, business-process controls, finance transformation or a combination of these areas.
Strong practical knowledge of SOX 404, ICFR, COSO, risk and control matrices, process walkthroughs, control design, operating effectiveness and deficiency remediation.
Meaningful in-house experience is required.
Public accounting or advisory experience is valuable when combined with hands-on corporate ownership, but candidates whose experience is exclusively external audit or advisory are unlikely to fit this role.
Experience working in a first-line business role, or as an embedded in-house risk and controls partner supporting process owners.
Experience supporting one or more corporate processes such as Tax, Treasury, HR, payroll, OPEX, Financial Reporting or other finance-related areas.
A track record of influencing process owners and senior stakeholders without relying on direct authority.
The ability to challenge constructively, explain control requirements in plain business language and balance risk mitigation with operational practicality.
Experience leading or supporting remediation, process improvement, system implementation or business-transformation initiatives.
Evidence of using technology to improve processes or controls, for example through automation, dashboards, data analysis, workflow tools, system configuration or AI-enabled solutions.
Working knowledge of management review controls, IT-dependent controls, EUCs, IPEs/IUCs and the relationship between business controls and ITGCs.
Strong written and verbal English.
It will be an added bonus if you have:
A professional qualification such as CPA, ACCA, Dutch RA or RC, CIA, CISA or an equivalent certification.
Experience in a listed, multinational or SOX-regulated company.
A combination of Big Four experience and subsequent in-house ownership.
Experience with US GAAP or IFRS financial reporting environments.
Experience with ERP, treasury, HRIS, CRM or other enterprise-system implementations.
Experience supporting acquisitions, carve-outs, integrations or major control-transformation programs.
Hands-on experience applying data analytics, continuous monitoring, automation or AI tools to internal controls work.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Ljubljana, Slovenia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
About The Role:
We're an advertising company that lives or dies by how well we connect to the outside world. We integrate with the major social and ad platforms (Meta, Google, TikTok, LinkedIn, Snap, and more) and wire them into our internal systems for billing and reporting. Data moves constantly and in both directions, at scale, and a meaningful part of our estate is legacy. You'll own the technical direction that keeps all of this coherent, resilient, and evolvable — and you'll stay close enough to the code to prove it.
This is the top of our individual-contributor ladder. You won't have direct reports; your leverage comes from setting direction, building the hard parts yourself, writing the decisions down, and getting engineers and leadership to build behind them. This is not a role that only draws diagrams — you'll ship production code on the riskiest paths, cut the spike that de-risks a migration, and go deep in the incidents nobody else can crack. We work across PHP, Go, Python, TypeScript, and JavaScript; PHP and Go are both first-class and here to stay, and the right tool for a problem can land in either. You'll be the person who decides where new capability lands, how legacy gets retired, and how we absorb the constant churn of third-party APIs without breaking delivery.
What You'll Own:
The integration architecture for ingesting from and pushing to external ad/social platforms — versioning, rate limits, backfills, idempotency, webhooks, and graceful degradation when a partner API changes underneath us.
The data architecture for information flowing between platforms and internal systems: pipelines, reconciliation, contracts between services, and the path from operational data to reporting.
A pragmatic strategy for modernizing the legacy estate — strangler-fig migrations, clear service boundaries, and sound judgement about which language and pattern fit each problem — carried far enough into code that teams can follow the pattern.
The engineering bar for integration and data work: the reference implementations, patterns, and standards the org builds against, ratified through the technical committee.
What You'll Do:
Set the technical direction for new products and major changes, and stay the technical decision-maker through build and post-launch — with the authority to course-correct when implementation drifts, and the habit of being in the codebase to catch the drift early.
Build the hard parts yourself.
Write production code on the riskiest, highest-leverage paths; prototype the uncertain approach to turn an argument into evidence; build the reference implementation others extend.
Turn intangible trade-offs — partner API risk, team capability, long-term scalability, cost of change — into clear, written decisions (ADRs) that leadership and the technical committee can sign off on.
Define service and data contracts, integration patterns, and resilience strategies that survive third-party API deprecations and outages.
Go deep when it breaks: lead diagnosis on the gnarliest production incidents and performance regressions, and land the fix and the systemic follow-up.
Identify the infrastructure (compute, data, messaging, observability) needed to meet current and near-future goals.
Raise the bar through others:
mentor engineers and tech leads, set the standard in code review, and drive cross-functional decisions across engineering, product, security, and operations — through influence, not line management.
Evaluate third-party and vendor solutions against our integration and data requirements.
Monitor systems against performance and business benchmarks and escalate with concrete recommendations.
What We're Looking For:
Substantial experience as a staff/principal engineer (or equivalent) on
integration-heavy, data-heavy systems
— ideally where you didn't control the external APIs.
Still hands-on.
You lead by building, and you're demonstrably strong in production code, not only in design.
Depth in at least one of
PHP, Go, or Python
, and comfort across a polyglot estate (TS/JS on the front).
A track record of
modernising legacy systems incrementally
without halting delivery.
Fluency in integration and data patterns: idempotency, eventual consistency, rate limiting, queuing, backfills/reconciliation, API versioning.
A history of
driving technical decisions through influence rather than authority
— getting senior leadership and peer engineers to commit to a direction, and backing it with working code.
Nice To Have:
Experience with ad/martech platform APIs (Meta Marketing, Google Ads, TikTok, etc.).
Data warehouse / analytics pipeline experience (e.g. BigQuery).
Multi-region, multi-currency, or high-volume billing/reconciliation backgrounds.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Staff/Senior Java Engineer, OKX Wallet (Web3)
Who We Are
OKX Wallet is OKX's self-custody wallet, built for users worldwide to securely and conveniently store, manage, and use their on-chain assets. The wallet backend operates in a multi-chain, multi-asset, high-concurrency environment shaped by on-chain state uncertainty and strict fund-security requirements — combining the complex-systems challenges of traditional internet backends with the transaction, signing, and on-chain interaction problems unique to blockchain.
We're looking for a Senior Java Engineer with roughly 5–10 years of backend experience: someone with strong engineering fundamentals who can independently own core modules, exercise sound judgment on complex problems, and proactively coordinate across upstream and downstream teams to drive work to completion.
What You'll Do
Own core wallet backend modules.
Build and continuously improve address management, asset synchronization, transaction construction, broadcasting, on-chain confirmation, gas estimation, nonce management, and transaction-state tracking. Understand each module's role in the full wallet flow, and keep stability, performance, and maintainability front of mind. For complex requirements, break the problem down before choosing an implementation rather than stacking code or reusing old designs.
Build transaction and on-chain interaction scenarios.
Work on transfers, token approvals, contract interactions, cross-chain, swaps, DApp connections, and signature-request handling. Understand a transaction's full lifecycle — from initiation through construction, signing, broadcasting, on-chain confirmation, and final state update — and diagnose issues like stuck transactions, duplicate submissions, state inconsistencies, and on-chain success that isn't reflected in the business system, using logs, on-chain data, and call traces.
Support multi-chain and new-chain integration.
We already support EVM, Tron, and Solana, and continuously onboard new public chains, Layer 2 networks, and asset standards. Contribute to technical research, integration design, and feature development, accounting for differences in address models, account systems, transaction structures, signing methods, fees, and confirmation mechanisms — as well as node stability, asset sync, exception compensation, monitoring, and security boundaries.
Ensure stable operation.
Contribute to day-to-day stability work — monitoring, alerting, rate limiting, graceful degradation, retries, compensation, data reconciliation, and troubleshooting. When incidents occur, help investigate, narrow scope, and fix root causes; for recurring issues, drive systemic fixes such as added monitoring, stronger fallbacks, or design improvements.
Drive your projects to delivery.
Take ownership of the modules and projects you're responsible for. On work spanning product, QA, frontend, infrastructure, or other backend teams, proactively sync information, surface dependencies and risks, and drive issues to resolution. When requirements are unclear or opinions diverge, lay out the context, offer your own judgment, and help build consensus.
Continuously raise engineering quality.
Participate in design discussions, code reviews, and system optimization. Spot unreasonable designs, duplicated logic, and latent risks, and propose actionable improvements. Document technical decisions, post-incident learnings, and best practices, and help less-experienced teammates.
Apply AI in daily development.
Use AI coding tools (Claude Code, Cursor, Codex, etc.) to assist with code comprehension, scaffolding, unit tests, code review, troubleshooting, refactoring, and documentation — validating AI output for correctness, project conventions, performance, and security rather than using it unchecked.
What We're Looking For
Solid Java backend fundamentals.
~5–10 years of Java backend experience with a strong grasp of collections, concurrency, thread pools, the JVM, network communication, and common performance issues. Proficient with Spring Boot, Spring Cloud, MyBatis, or comparable stacks, able to independently design and build medium-to-large backend modules and reason about the mechanics behind the frameworks you use.
Strong system design ability.
Experience with complex or high-concurrency systems; comfortable with idempotency, retries, compensation, caching, message queues, distributed locks, data consistency, rate limiting, and service degradation. Able to own module- or service-level design and clearly explain the core flow, failure scenarios, and key trade-offs.
Cognitive ability and judgment.
Able to understand context and goals on ambiguous problems, separate symptom from root cause, and choose a fitting solution based on business value, user experience, stability, cost, and security — rather than reflexively adding complexity.
Drive and ownership.
Able to independently own a module or project end to end, from design through development, testing, and launch. Proactively communicates and resolves dependencies, risks, and blockers, and follows through on launch outcomes rather than stopping at code merge.
Blockchain or wallet experience.
Experience with wallets, blockchain, trading platforms, on-chain data services, or related systems. Understands addresses, public/private keys, mnemonics, transaction signing, broadcasting, on-chain confirmation, gas, and nonce; familiar with the transaction mechanics of at least one of EVM, Tron, or Solana, and with token standards such as ERC-20 and TRC-20. (Strong backend fundamentals and fast learning can offset gaps in blockchain coverage.)
High security awareness.
Sensitive to private-key, signing, permission, and user-asset security; familiar with replay protection, API authentication, tamper resistance, sensitive-data protection, and least-privilege principles. Actively considers malformed input, duplicate requests, privilege bypass, and data-leak risks when building transaction features.
Independent production troubleshooting.
Able to diagnose live issues via log analysis, metrics monitoring, distributed tracing, and thread/memory analysis; can form hypotheses and narrow scope even with incomplete information. Hands-on experience with performance degradation, timeouts, message backlogs, data inconsistencies, memory issues, or unstable third-party services.
Engineering in the AI era.
Willing to use AI coding tools to improve daily efficiency and able to judge whether AI output meets real business requirements before shipping it. Has a basic understanding of prompts, context management, RAG, AI agents, and MCP, or a genuine willingness to keep learning — treating AI as an engineering tool, not requiring an algorithm/model-training background.
Nice to Have
Integration work on new public chains, new asset standards, or cross-chain protocols
Familiarity with WalletConnect, DApp Browser, or signature-request handling
Knowledge of MPC, multisig, hardware wallets, or TEE-based key-security schemes
Experience with Swap, staking, cross-chain bridges, or DeFi aggregation
Address risk detection, allow/deny lists, anti-fraud, or wallet risk-control experience
High-concurrency transaction systems, blockchain node services, on-chain data indexing, or transaction-state-tracking systems
Familiarity with RPC calls, block scanning, chain reorgs, transaction compensation, and reconciliation mechanisms
JVM performance tuning, stability governance, or complex production-incident experience
Cross-team collaboration with a track record of driving projects to delivery
Real projects built with AI — e.g. AI code review, development agents, MCP servers, intelligent troubleshooting, or knowledge bases
Follows developments in AI coding assistants and LLM applications and shares practical takeaways with the team
Perks & Benefits
Competitive total compensation
Comprehensive insurance coverage for you and your dependents
More benefits to be discussed after you join
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We're looking for a hands-on product manager to drive growth across our platform's trading and asset business — spot, perpetuals, TradFi, and beyond. You'll ship the product features behind our growth programs, run the campaigns (including token-listing campaigns) that power them, and grow the trading volume and assets they generate — owning the full lifecycle from requirements and delivery through launch, execution, data, and iteration.
What You’ll Be Doing
Drive product feature delivery.
Own the end-to-end delivery of related product features — requirement grooming, UI/UX reviews, tracking dev and QA progress, and launch acceptance — to ship on time and at high quality.
Run campaigns end-to-end.
Set up, configure, and manage the full lifecycle of marketing campaigns — including token-listing campaigns, new-token Staking, and related Campaigns — ensuring each integrates smoothly with the underlying product features.
Grow trading volume and assets through campaigns.
Use campaigns and incentives to grow trading volume across the platform's asset categories (spot, perpetuals, TradFi); design and rapidly iterate growth mechanics with clear hypotheses, validate them against real data, and tailor the lever to each category's users and mechanics.
Own channel
attribution
and analysis.
Build and maintain channel attribution — breaking trading volume down by channel, campaign, and incentive — and use data analysis to run volume breakdowns, channel ROI, and user segmentation to find the highest-leverage opportunities and guide resource allocation.
Monitor and optimize.
Track real-time data during launches and campaigns — user engagement and conversion funnels — respond quickly to anomalies and risk-control alerts, and produce regular retrospective reports.
What We Look For In You
3+ years in product management, growth, or campaign operations — ideally with trading or fintech products.
Strong data analysis skills; able to reach conclusions independently from data and turn them into decisions.
Solid understanding of trading products (spot, derivatives, TradFi) and their users.
Comfortable driving execution across functions and keeping many moving parts on track.
Fast and decisive under ambiguity; a clear communicator who can turn complex data into recommendations leadership can act on.
Nice-To-Haves
Crypto-native or fintech background.
Genuine interest in trading, with hands-on trading experience.
Global market growth experience.
Comfortable leveraging AI tools to boost output.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We're looking for a hands-on product manager to drive growth across our platform's trading and asset business — spot, perpetuals, TradFi, and beyond. You'll ship the product features behind our growth programs, run the campaigns (including token-listing campaigns) that power them, and grow the trading volume and assets they generate — owning the full lifecycle from requirements and delivery through launch, execution, data, and iteration.
What You’ll Be Doing
Drive product feature delivery.
Own the end-to-end delivery of related product features — requirement grooming, UI/UX reviews, tracking dev and QA progress, and launch acceptance — to ship on time and at high quality.
Run campaigns end-to-end.
Set up, configure, and manage the full lifecycle of marketing campaigns — including token-listing campaigns, new-token Staking, and related Campaigns — ensuring each integrates smoothly with the underlying product features.
Grow trading volume and assets through campaigns.
Use campaigns and incentives to grow trading volume across the platform's asset categories (spot, perpetuals, TradFi); design and rapidly iterate growth mechanics with clear hypotheses, validate them against real data, and tailor the lever to each category's users and mechanics.
Own channel
attribution
and analysis.
Build and maintain channel attribution — breaking trading volume down by channel, campaign, and incentive — and use data analysis to run volume breakdowns, channel ROI, and user segmentation to find the highest-leverage opportunities and guide resource allocation.
Monitor and optimize.
Track real-time data during launches and campaigns — user engagement and conversion funnels — respond quickly to anomalies and risk-control alerts, and produce regular retrospective reports.
What We Look For In You
3+ years in product management, growth, or campaign operations — ideally with trading or fintech products.
Strong data analysis skills; able to reach conclusions independently from data and turn them into decisions.
Solid understanding of trading products (spot, derivatives, TradFi) and their users.
Comfortable driving execution across functions and keeping many moving parts on track.
Fast and decisive under ambiguity; a clear communicator who can turn complex data into recommendations leadership can act on.
Nice-To-Haves
Crypto-native or fintech background.
Genuine interest in trading, with hands-on trading experience.
Global market growth experience.
Comfortable leveraging AI tools to boost output.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Almaty, Kazakhstan
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Роль, которая изменит вашу карьеру
Рынки цифровой рекламы в Казахстане, Центральной Азии, а также Закавказье, одни из самых быстрорастущих. И вы можете оказаться в самом его центре.
Aleph ищет Client Partner (Менеджера по продажам), который будет работать в тесном партнёрстве с глобальными цифровыми платформами и будет развивать этот бизнес в Казахстане, Центральной Азии и Закавказье. Это не просто очередная роль в продажах. Это ваш шанс помочь крупнейшим брендам выстраивать свою коммуникацию с миллионами потребителей при поддержке глобальных цифровых платформ.
Если вы амбициозны, разбираетесь в цифровой рекламе и готовы заявить о себе на казахстанском рекламном рынке мы хотим познакомиться с вами.
Чем вы будете заниматься
Управлять рынком:
Разрабатывать и реализовывать смелые стратегии выхода на рынок, которые укрепят наше присутствие в Казахстане и странах СНГ. Здесь не следуют правилам, здесь их создают.
Добиваться реальных результатов:
Брать на себя полную ответственность за региональные цели по продажам и стабильно их превосходить.
Выстраивать долгосрочные партнёрства
Выстраивать доверительные отношения с ведущими рекламными агентствами, а также рекламодателями, хорошо разбираться и понимать потребности бизнеса.
Расширять сеть профессиональных контактов:
Развивать и укреплять профессиональные связи в рекламной индустрии Казахстана и СНГ.
Формировать региональную стратегию:
Вместе с коллегами (Client Partners/Менеджерами по продажам) по региону разрабатывать краткосрочные и долгосрочные стратегии роста выручки.
Развивать индустрию:
Проводить воркшопы, семинары и образовательные мероприятия, которые помогут в развитии рекламной индустрии в Казахстане и закрепляют за нами статус эксперта и ключевого игрока на рынке.
Побеждать в команде:
Взаимодействовать с внутренними командами и стейкхолдерами для улучшения показателейи обеспечения исключительного клиентского сервиса.
Что нам важно
Опыт в продажах
: подтверждённые результаты в медиа или цифровой рекламе, с конкретными цифрами
Клиентоориентированность
: искреннее желание выстраивать отношения и умение строить доверительные отношения
Аналитическое мышление
: способность превращать данные и рыночные инсайты в чёткие, выигрышные стратегии
Технологическая грамотность
: уверенный пользовательGoogle Sheets, PowerPoint и Keynote; опыт работы с Salesforce или другими CRM будет явным преимуществом
Знание локального рынка
: глубокое понимание рекламного рынка Казахстана и других стран СНГ
Английский на деловом уровне (Business English)
: уверенное владение письменной и устной речью; знание русского языка, владениеказахским языком будет явнымпреимуществом
Отраслевые контакты
: знание ключевых рекламных агентств и рекламодателей будет явным преимущество
Что сделает нас по-настоящему влюблёнными в вас
Вы не просто следите за трендами, вы замечаете их раньше других и помогаете клиентам действовать на опережение. Вас заряжает динамичная среда, вы берёте инициативу в свои руки и привносите нестандартное мышление в каждый разговор. И главное -вами движут результаты.
Почему Aleph?
Глобальная команда, локальное влияние
: работайте в мультикультурной команде, присутствующей в разных странах мира, и при этом напрямую влияйте на развитие локальных рынков в Казахстане и других странах СНГ.
Партнёрство с TikTok, Spotify, Digital Turbine
: станьте мостом между глобальными платформами и ведущими брендами Казахстана и других стран СНГ
Реальный карьерный рост
: с первого дня у вас будет доступ к менторству, практическому обучению и той степени ответственности, которая по-настоящему продвигает вашу карьеру
Свобода для инноваций
: здесь приветствуются смелые идеи, поощряется инициатива и ценится качественная работа
Рынок в точке максимального роста
: цифровой рекламный рынок Казахстана и других стран СНГ переживает переломный момент. Вы станете тем профессионалом, который будет его развивать
Готовы взять цифровое будущее Казахстана в свои руки? Откликайтесь прямо сейчас, и давайте вместе создадим что-то по-настоящему значимое.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Lagos
Workplace: remote
The Role:
We are looking for a driven and strategic Business Development Officer to support international growth and strengthen our market presence across multiple countries. The role focuses on business expansion, relationship management, and execution of growth strategies aligned with corporate objectives.
The main responsibilities of the position include:
Set and support departmental KPIs in line with corporate targets and develop action plans to achieve them
Support market penetration and expansion strategies across existing and new countries of operation
Build and maintain strong relationships including regular meetings and ongoing engagement
Identify new business opportunities and contribute to the development of tailored strategies per market
Promote company products and services, ensuring strong knowledge of competitor offerings
Participate in events, seminars, and promotional activities across different countries
Prepare presentations, reports, and market analyses to support decision-making
Coach, motivate, and develop team members to ensure high performance
Main requirements:
BSc in Business Administration or any Business-related field
Proven experience in business development, client/partner relations or similar role.
Fluent Hausa speaker
.
English knowledge is a must.
Self-motivated and results driven
Ability to cope under pressure
Strong communication and interpersonal skills, with the ability to influence key stakeholders
Excellent client handling, problem solving and negotiation skills
Good management and leadership skills
Computer literate
Benefit from:
Attractive remuneration package plus performance related reward
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Speak Your Strength – Language Proficiency Check
Show Your Skills – Live Technical Session
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Mumbai
Workplace: hybrid
Purpose of the Job:
To provide high-quality professional counselling, "in-the-moment" support, and intake services.
Serves as the central point for clinical triage and scheduling for Lyra service users.
Core Responsibilities:
Helpline & Crisis Management
Serve as the primary first point of contact for employees and their dependents accessing the Lyra helpline via telephone, live chat, or email.
Provide immediate "in-the-moment" clinical support to callers in distress, utilizing psychological first aid and stabilization techniques.
Conduct comprehensive clinical risk assessments for every contact to identify potential self-harm, ideation, or risk to others, adhering strictly to Lyra’s risk protocols.
Manage emergency interventions and coordinate with local emergency services or internal senior clinical leads when high-risk situations are identified.
2. Clinical Intake & Triage
Conduct detailed clinical intake interviews to assess the user’s presenting concerns, history, and level of psychological distress.
Evaluate the appropriateness of short-term counseling versus higher-acuity care pathways based on the clinical assessment.
Utilize internal decision-making frameworks to assign clients to the most suitable professional within the in-house team or partner network, matching based on specialty and language preference.
Accurately evaluate clinical needs to evaluate whether care should be provided within a structured, short-term framework.
3. Delivery of Clinical Sessions
Provide high-quality, professional counseling and psychotherapy sessions to clients within a structured, short-term framework.
Utilize evidence-based interventions (such as CBT or solution-focused therapy) to address client queries and specific mental health concerns.
Ensure all clinical sessions are workplace-focused when appropriate, helping the service user improve their level of functioning and productivity.
Maintain accurate, contemporaneous clinical notes for every session, meeting the legal and professional standards of the Indian healthcare landscape.
Monitor client progress through regular outcome measurement and adjust treatment plans or escalate to the Senior CCM for complex review as necessary.
4. Advanced Scheduling & Appointment Coordination
Systematically manage the daily clinical roster, ensuring optimal coverage across all shifts to meet real-time helpline demand.
Coordinate and maintain the master calendar for all in-house counseling and coaching appointments, minimizing gaps and preventing double bookings.
Act as the primary coordinator for booking, rescheduling, and managing cancellations, ensuring both service users and clinicians are updated in real-time.
Monitor clinician availability and specialized skill sets to ensure clients are scheduled with the most appropriate professional.
5. Precision Data Capture & Database Stewardship
Accurately capture and input all vital clinical information—including demographics, presenting concerns, and risk status—into the database at the point of entry.
Ensure all data points required for case management (such as CORE-10 scores, session counts, and work impact metrics) are logged with high precision.
Maintain database integrity by ensuring all case statuses and appointment outcomes are updated immediately following service delivery.
Handle all sensitive clinical data with the highest level of confidentiality, adhering to global data protection standards and local regulations.
6. Operational Liaison & Cross-Functional Coordination
Serve as the central point of contact to coordinate daily activities between clinical and operations teams to facilitate a seamless user experience.
Manage the transition of cases between teams, ensuring all clinical and operational context is successfully communicated to the receiving professional.
Act as a liaison to resolve logistical or operational bottlenecks between departments to ensure administrative hurdles do not impact care.
Regularly communicate operational updates and capacity shifts to leadership to ensure the strategic vision is executed daily.
7. Miscellaneous & Continuous Improvement
Upholding Lyra Values: Act as a brand ambassador by consistently demonstrating Lyra’s core values of clinical excellence, innovation, and empathy.
Task Ownership: Ensure all allotted clinical and administrative tasks are performed with high precision and within agreed-upon Service Level Agreements (SLAs).
Process Optimization: Proactively identify gaps in current workflows and take the initiative to propose solutions that enhance operational efficiency.
Workshops & Content: Participate in opportunities to deliver onsite or online workshops and contribute to the development of clinical content and training manuals.
Event Participation: Represent Lyra Health at professional events and webinars to promote the transformative care model and clinical research.
Requirements and Qualifications:
• Qualification -
Masters in Clinical or Counseling Psychology.
RCI registration is desirable
0-4 years of experience (Fresh graduates are encouraged to apply).
Must be bilingual in Hindi and English.
• Experience:
0-4 years of progressive working experience in a clinical setting, with significant exposure to complex case management.
Strong preference for candidates with a background and extensive working experience in the Employee Assistance Program (EAP) or workplace mental health field, particularly with complex return-to-work or work-impact cases.
Experience working internationally and navigating diverse healthcare systems and cultural nuances is highly preferred.
Proficiency in Google Suite and CRM systems is preferred.
Working Hours and Flexibility:
Working Hours: 42.5 hours per week.
Schedule: 5 or 6 days a week; various shifts applicable to ensure helpline coverage.
Hybrid Work: Hybrid working can be considered as per the need of the job.
About You:
Clinical Acumen: Advanced ability to identify and assess high-level clinical risk during "in-the-moment" helpline contacts.
Problem Solver: Capable of navigating intricate triage challenges and client queries independently.
Autonomous & Accountable: Able to work shifts independently while ensuring sound clinical decisions and appropriate escalation.
Detail-Oriented: Meticulous accuracy in data capture and maintaining contemporaneous clinical notes.
Communicator: Ability to articulate complex clinical concepts clearly to distressed callers professionally.
Proactive & Adaptive: Adaptable to a fast-paced helpline environment with a focus on refining intake workflows.
Organized: Ability to manage a high volume of intake contacts and maintain a complex roster effectively.
Collaborative: Collaborates with senior clinical leads to manage emergency interventions and referral handovers.
• Job Families for Job Profiles
• Worker Sub-Type
Regular
• Time Type
Full time
• Primary Location
India
• Scheduled Weekly Hours
42.5
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Job Responsibilities
Responsible for building risk control capabilities for deposit/withdrawal and on-chain fund operation scenarios, covering core processes such as wallet transactions, signing pipelines, staking/redemption, and cross-chain bridge transfers.
Design and implement blockchain transaction risk control strategies, including risk identification, rule validation, anomaly interception, and pipeline consistency assurance.
Build a risk control decision engine, supporting the implementation of rule engines, decision trees, and strategy orchestration in fund security scenarios, forming a unified risk control capability covering on-chain fund operations.
Collaborate closely with wallet, asset, and security teams to continuously improve the security, traceability, and system stability of fund pipelines.
Job Requirements
5+ years of backend development experience; proficient in at least one of Go / Node.js; familiar with high-concurrency architecture (microservices, message queues, caching, rate limiting) and MySQL, Redis.
Proficient in at least one public blockchain (Ethereum / Bitcoin / BSC); familiar with on-chain querying (Web3.js / Ethers.js / The Graph); able to read Solidity contract code; knowledgeable about HD wallets, multi-sig, MPC, and other wallet technologies.
5+ years of risk control development experience in internet/finance/blockchain/payments; practical experience with rule engines or decision trees; has led or deeply participated in building deposit/withdrawal risk control systems.
Deep understanding of fund security; familiar with signing mechanisms, transaction validation, and security risk control solutions.
Nice to Have
Hands-on risk control experience at platforms with tens of millions of DAU or millions of daily transactions.
Experience in emergency response to major security incidents (hacking attacks, coin theft, fund anomalies).
Experience building a risk control system from scratch (0 to 1).
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Job Responsibilities
End-to-End Fund Risk Strategy System Building
Responsible for fund security across all business lines (e.g., wealth management, trading, RWA, and other core products). Build real-time, layered risk control decision strategies based on device fingerprints, behavioral time-series, transaction chains, relationship graphs, and network features.
Risk Data Analysis, Loss Quantification & Adversarial Review
Leverage massive transaction data in Hive using SQL and Python to conduct risk case mining and black market attack chain reconstruction. Continuously monitor core metrics: actual loss rate, interception rate, false positive rate; identify strategy gaps and produce thematic analysis reports.
Strategy Design, Gray Release Experimentation & Iterative Deployment
Design rule-based strategies; manage gray-release traffic allocation, A/B experiment design, and effectiveness evaluation. Drive strategy integration into the real-time decision engine for production launch. Continuously counter black market actors, forming a closed loop of risk identification → intervention → post-mortem → iteration.
Major Loss Incident Emergency Response
Participate in emergency triage for major online fund security incidents: stop the bleeding, trace the risk source, and implement urgent blocks. Accumulate black market intelligence and gang characteristics to build risk feature libraries and intelligence databases.
Cross-Team Collaboration & Risk Control Capability Building
Coordinate with algorithm, product, engineering, compliance, and anti-fraud operations teams. Integrate machine learning models, device fingerprinting, and behavioral sequence capabilities to optimize the decision system. Abstract common risk control capabilities and drive the construction of feature platforms and risk control middle platforms.
Risk Metrics System Construction
Build scenario-based risk monitoring dashboards, establish anomaly fluctuation early-warning mechanisms, and drive long-term risk governance initiatives.
──────
Job Requirements
Basic Qualifications
Bachelor's degree or above; Statistics, Mathematics, Computer Science, Financial Engineering, or Data Science preferred; Master's degree preferred.
3–6 years of hands-on experience in payment / internet fund security / transaction anti-fraud risk control strategy. Experience at Alipay, WeChat Pay, leading consumer finance companies, or bank online payment risk control is preferred.
Skills & Capabilities
Proficient in complex SQL (Hive/MaxCompute); skilled in Python for data mining and feature analysis; able to independently complete risk quantification calculations and experiment evaluation.
Deep understanding of payment risk scenarios: account takeover (ATO), telecom fraud, money mule/fund running, abnormal batch transactions. Familiar with real-time risk control pipelines, strategy deployment processes, and metrics evaluation frameworks.
Possesses an adversarial mindset; able to proactively detect emerging black market tactics from massive data. Excels at finding the optimal balance among financial loss, false interceptions, and business conversion.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Lithuania - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Backend Reliability (BRE) team is the backbone of our backend infrastructure and the guardian of our uptime. Our mission is to achieve and sustain 99.99% availability while building the tools, components, and safety nets that the entire engineering organization relies on. As a Senior / Staff Backend Engineer on this team, you won’t just close tickets - you’ll architect core reliability solutions that shape how Wrike scales, performs, and recovers from failure.
Your Impact:
Design, build, and maintain critical reliability components such as HTTP rate limiters, internal DB schema migration tools, circuit breakers, and distributed Redis-based caching.
Troubleshoot complex production issues, optimize PostgreSQL usage, and ensure our distributed systems remain performant and stable under high load.
Lead preliminary investigations during severe production incidents: identify likely root causes, assess impact, and propose mitigation options. The long-term fixes are then implemented by the owning team, based on your findings.
Create scalable, reusable tools and frameworks that help other engineering teams build more resilient services.
Leverage AI-powered tools and coding agents to accelerate development, analyze architectures, and automate repetitive or error-prone tasks.
Influence reliability best practices across engineering by sharing knowledge, reviewing designs, and setting high technical standards.
Your Qualifications:
Strong expertise with Java/JVM, building scalable, high-performance backend systems; open to leveraging other languages when appropriate.
Solid understanding of distributed systems concepts, including high availability, CAP theorem, and fault tolerance.
Deep experience with relational databases (PostgreSQL) and key–value / non-relational storages (Redis).
Practical experience with containerization and cloud-native environments, including Docker and Kubernetes.
Hands-on experience with message brokers such as RabbitMQ or Kafka.
Ability to work independently with minimal supervision, using critical thinking to question assumptions and validate your own decisions.
Strong written and spoken English skills suitable for collaborating in an international engineering environment.
Standout Qualities:
Background in infrastructure engineering or Site Reliability Engineering (SRE), including infrastructure-as-code practices.
Experience leading technical initiatives, driving cross-team projects, and mentoring other engineers while remaining an individual contributor.
Familiarity with observability and monitoring stacks (e.g., Graylog, Zabbix, Grafana) and/or data analytics tools such as BigQuery.
A strong interest in how complex systems fail and a track record of designing them to recover gracefully.
Team Dynamics:
You will join the Backend Reliability (BRE) team, a small, highly specialized, senior group focused solely on Wrike’s reliability. The team operates as an internal “reliability task force,” partnering closely with product and platform engineering teams across the company. You’ll collaborate with other senior engineers who value autonomy, deep technical discussions, and rigorous engineering practices. The culture is ownership-driven: you are trusted to manage your time, make architectural decisions, and drive initiatives to completion.
Our Work Style:
The BRE team works on core backend and infrastructure services that support millions of users. We operate in a collaborative environment that values clear communication, thoughtful design, and fast feedback loops.
Tech focus areas include: Java/JVM-based services, PostgreSQL, Redis, Docker, Kubernetes, RabbitMQ/Kafka, and observability/monitoring tools.
We encourage the use of modern AI-based tooling and coding agents as part of daily development and troubleshooting workflows.
Work is organized with an emphasis on impact and reliability goals rather than ticket volume, giving you room for deep work and long-term improvements.
Hybrid work mode (Prague, Czech Republic / Nicosia, Cyprus), with flexibility to balance focused individual work and collaborative sessions.
What’s next?
Interview with a Recruiter
Technical interview
System Design Interview
Cultural interview
Your recruitment buddy will be
Aleksandar Chernev
, Senior Technical Recruiter.
#LI-AC1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Poland - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Backend Reliability (BRE) team is the backbone of our backend infrastructure and the guardian of our uptime. Our mission is to achieve and sustain 99.99% availability while building the tools, components, and safety nets that the entire engineering organization relies on. As a Senior / Staff Backend Engineer on this team, you won’t just close tickets - you’ll architect core reliability solutions that shape how Wrike scales, performs, and recovers from failure.
Your Impact:
Design, build, and maintain critical reliability components such as HTTP rate limiters, internal DB schema migration tools, circuit breakers, and distributed Redis-based caching.
Troubleshoot complex production issues, optimize PostgreSQL usage, and ensure our distributed systems remain performant and stable under high load.
Lead preliminary investigations during severe production incidents: identify likely root causes, assess impact, and propose mitigation options. The long-term fixes are then implemented by the owning team, based on your findings.
Create scalable, reusable tools and frameworks that help other engineering teams build more resilient services.
Leverage AI-powered tools and coding agents to accelerate development, analyze architectures, and automate repetitive or error-prone tasks.
Influence reliability best practices across engineering by sharing knowledge, reviewing designs, and setting high technical standards.
Your Qualifications:
Strong expertise with Java/JVM, building scalable, high-performance backend systems; open to leveraging other languages when appropriate.
Solid understanding of distributed systems concepts, including high availability, CAP theorem, and fault tolerance.
Deep experience with relational databases (PostgreSQL) and key–value / non-relational storages (Redis).
Practical experience with containerization and cloud-native environments, including Docker and Kubernetes.
Hands-on experience with message brokers such as RabbitMQ or Kafka.
Ability to work independently with minimal supervision, using critical thinking to question assumptions and validate your own decisions.
Strong written and spoken English skills suitable for collaborating in an international engineering environment.
Standout Qualities:
Background in infrastructure engineering or Site Reliability Engineering (SRE), including infrastructure-as-code practices.
Experience leading technical initiatives, driving cross-team projects, and mentoring other engineers while remaining an individual contributor.
Familiarity with observability and monitoring stacks (e.g., Graylog, Zabbix, Grafana) and/or data analytics tools such as BigQuery.
A strong interest in how complex systems fail and a track record of designing them to recover gracefully.
Team Dynamics:
You will join the Backend Reliability (BRE) team, a small, highly specialized, senior group focused solely on Wrike’s reliability. The team operates as an internal “reliability task force,” partnering closely with product and platform engineering teams across the company. You’ll collaborate with other senior engineers who value autonomy, deep technical discussions, and rigorous engineering practices. The culture is ownership-driven: you are trusted to manage your time, make architectural decisions, and drive initiatives to completion.
Our Work Style:
The BRE team works on core backend and infrastructure services that support millions of users. We operate in a collaborative environment that values clear communication, thoughtful design, and fast feedback loops.
Tech focus areas include: Java/JVM-based services, PostgreSQL, Redis, Docker, Kubernetes, RabbitMQ/Kafka, and observability/monitoring tools.
We encourage the use of modern AI-based tooling and coding agents as part of daily development and troubleshooting workflows.
Work is organized with an emphasis on impact and reliability goals rather than ticket volume, giving you room for deep work and long-term improvements.
Hybrid work mode (Prague, Czech Republic / Nicosia, Cyprus), with flexibility to balance focused individual work and collaborative sessions.
What’s next?
Interview with a Recruiter
Technical interview
System Design Interview
Cultural interview
Your recruitment buddy will be
Aleksandar Chernev
, Senior Technical Recruiter.
#LI-AC1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Singapore or Sydney
About the Team
In this role, you will be focused on the build out and expansion of our global network. You'll work closely with Cloudflare’s Network Infrastructure planning team, Network Engineering team, Infrastructure automation team, Site Reliability Engineering (SRE) team, Project Managers and with various vendors and partners (including hardware vendors, logistics, datacenter and network providers, and ISPs) to plan and aggressively execute the expansion of our network. You will further be responsible for the development and implementation of consistent processes and tools for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, physical and logical network configuration, system administration, server provisioning and troubleshooting, and basic experience with data analysis and project management.
To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month.
Key responsibilities
Provisioning, monitoring and maintaining hardware, software, and network in new Cloudflare data centers.
Perform server administration tasks remotely using IPMI/BMC tools, including server provisioning, monitoring, troubleshooting and firmware updates.
Perform network configuration tasks to network devices in greenfield deployment and brownfield migration activities.
Managing remote contractors to complete datacenter installations and upgrades (rack and stack), including coordinating with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 700+ growing datacenter locations.
Build automation to eliminate repetitive work using Python scripts and templated change management workflows (Python + Jinja-based) that standardize deployment steps. Our team also develops agentic AI tools to reduce admin overhead and handling other operational toil.
Planning and implementing network and server installations, including in the areas of facility power (AC/DC), cooling, security/access, rack layout and cable management.
Providing technical leadership and guidance to remote contractors and junior team members during deployment activities—walking them through configurations, troubleshooting steps, and quality checks.
Creating and maintaining documentation, plans, SOPs, MOPs and runbooks.
Collaborating with internal teams (Infrastructure Engineering and Planning, Network Engineering and SRE) on day-to-day operations and project planning.
Coordinating installation of cross-connects globally in support of physical network expansion.
Assisting with the definition, documentation and implementation of consistent processes and standardization across all regions.
Limited travel.
Required Experience
Minimum of 5 years of prior relevant experience in Data Center Operations, Site Reliability Engineering, Linux Systems Administration, Network Engineering, and/or DevOps experience.
Familiarity with day-to-day tasks and projects common in Data Center Operations.
Experience with optical transport technologies such as CWDM/DWDM.
Configuration management tool experience like Saltstack, Chef, Puppet or Ansible.
Knowledge and exposure to Network Protocols, Topologies and Enterprise architecture.
Experience writing network configuration and design documentation.
Experience with network and server installation, configuration, and troubleshooting.
Experience with remote "lights-out" and out-of-band access to data center resources (IPMI/BMC for remote server administration).
Experience solving problems through automation, writing Python or Bash scripts for internal tools and workflow improvements.
Experience running and improving operational processes in a rapidly changing environment.
Strong verbal and written communication skills, problem-solving skills, and attention to detail. Must be proactive in performing due diligence, e.g. checking for blockers before executing work, spotting patterns in failures or process improvements.
Experience building or working with agentic AI tools for workflow automation
Examples of desirable skills, knowledge and experience
Bachelor’s degree in Computer Science, Engineering, MIS, or a related field is a plus.
Direct experience executing on datacenter / infrastructure projects with many moving parts.
Experience installing / maintaining datacenter (and other IT) infrastructure and DCIM tools.
Experience running and improving operational processes in a rapidly changing environment.
Understanding of BGP and anycast routing.
Good working knowledge of major networking and optical device OS such as Juniper Junos, Cisco IOS, Cisco NX-OS, Arista EOS, SONiC, Ciena, Nokia (Infinera).
Proficient in one or more programming languages and willing to learn new ones when required.
Ability to write scripts for internal tools and automation workflows.
Ability to learn fast and execute on multiple tasks simultaneously while maintaining quality.
Ability to manage MS Excel and Google Spreadsheets.
Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) using tools like JIRA.
Experience managing remote contractors
Strong team player who collaborates across functions (planning, network engineering, SRE, vendors).
Bonus Points
Professional level network certification(s) (JNCIP, CCNP, etc) or higher.
Linux certifications.
Experience with continuous / rapid deployment.
Experience working in a 24/7/365 mission-critical service environment (on-call rotation required)
Knowledge of the OSI-model and experience isolating network, hardware and software issues.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Casablanca
THE ROLE
As a Customer Support Agent at Taptap Send, you’ll be the first point of contact for our customers — helping them resolve issues quickly and effectively while delivering an excellent support experience. This is a development-focused role: as you gain experience and demonstrate strong performance, you’ll have the opportunity to progress into a Tier 2 / Escalation Agent position, handling more complex and sensitive cases.
RESPONSIBILITIES
- Provide timely, accurate, and empathetic support to customers via chat, email, and phone
- Resolve common customer issues efficiently, following internal processes and SLAs
- Accurately document customer interactions and resolutions
- Escalate complex or sensitive cases to the Tier 2 / Escalation team following defined procedures
- Collaborate closely with other agents and internal teams to ensure customer satisfaction
- Identify recurring issues and flag potential improvements to processes or tools
- Keep up to date with product features, policy updates, and process changes
- Participate in training sessions and actively develop skills needed for Tier 2 / Escalation responsibilities
REQUIREMENTS
- 1+ years of experience in customer support or a similar customer-facing role
- Excellent communication skills, both written and verbal
- Patience, empathy, and professionalism when dealing with customers
- Strong problem-solving and multitasking abilities
- Comfortable using customer management and ticketing tools
- Fluent in English plus one of: Bengali, Nepali, Hindi, Portuguese or Creoles
- Organised, detail-oriented, and motivated to learn and grow
NICE TO HAVE
- Experience in a fast-paced work environment
- Knowledge of payments, refunds, or transaction-related issues
- Familiarity with the money transfer or fintech industry
- Proven ability to de-escalate challenging situations
- Banking customer support experience
CAREER DEVELOPMENT
This position offers a clear path for professional advancement. Agents who demonstrate excellence in customer satisfaction, communication quality, and process adherence will have the opportunity to move into a Tier 2 / Escalation role, where they’ll take on more complex cases and contribute to continuous improvement initiatives.
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Location: Limassol, Cyprus
We are looking for an Arabic-speaking CRM Manager to own the CRM strategy and performance of our GCC brands. You will be responsible for the full player lifecycle, from onboarding to retention and reactivation, and for improving key metrics such as retention, churn and player value.
This is a hands-on role: you will define the strategy but also build, launch and optimize campaigns and flows yourself.
Key Responsibilities:
Strategy & Performance
Own the CRM strategy for our GCC brands across the full player lifecycle: onboarding, FTD/STD conversion, retention, VIP support and reactivation.
Own and continuously improve key CRM flows and journeys: welcome, early-life, deposit, churn prevention, win-back and late conversion.
Be accountable for core CRM KPIs: retention, churn, reactivation, deposit conversion, player value (LTV/NGR) and channel performance.
Analyze player behavior and campaign results, find growth opportunities and turn them into concrete actions.
Plan and run A/B tests on offers, timing, content and channels, and scale what works.
Build and manage the GCC promo calendar, including key local events (e.g. Ramadan, Eid, national holidays).
Define segmentation and personalization logic for offers and communications.
Execution
Set up campaigns, journeys, bonuses and player communications (email, push, SMS, pop-ups, inbox) yourself in the CRM platform.
Prepare, upload and verify customer segments.
Run detailed QA before every launch: content, Arabic text and RTL formatting, links, targeting, eligibility, timing and settings.
Schedule and launch campaigns according to the CRM calendar, then monitor delivery and fix issues quickly.
Own Arabic CRM content: localization, tone of voice and cultural fit for GCC players.
Reporting & Collaboration
Report regularly on performance, with insights and recommendations for the Head of CRM and stakeholders.
Work closely with the VIP, Marketing, Design, Product and BI teams.
Use AI tools to speed up analysis, content creation and QA.
Requirements:
Native or fluent Arabic, written and spoken; Upper-Intermediate English or higher.
3+ years of CRM experience in iGaming, including ownership of lifecycle flows and KPIs.
Hands-on experience setting up campaigns and journeys in a CRM platform. Strategy-only experience is not enough.
Experience with Smartico.
Proven track record of improving retention, reducing churn or growing player value.
Strong understanding of GCC / Arabic-speaking markets and player behaviour.
Strong analytical skills, comfortable working with data, segments and campaign reporting.
Very high attention to detail, with a structured and organised approach.
Comfortable with operational and repetitive work while keeping high accuracy.
Practical experience with AI tools (ChatGPT or similar) and good Excel / Google Sheets skills.
Nice to Have:
Sportsbook CRM experience.
Experience with VIP or loyalty programs.
Apply now and let’s achieve success together
Apply at
https://aloplay.bamboohr.com/careers/98?source=aWQ9MTg%3D
to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Johannesburg, South Africa
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across more than 84 mobile operators in 58 countries around the world.
Our success is built by our people that strive for excellence and deliver great value to our customers.
At the core of our success are a culture built on integrity, trust, and respect. We are looking for
Network Data Solutions Delivery Engineer
to lead mobile network product delivery projects, with a focus on next-generation optimization techniques with Network Automation Solutions, and keeps full engagement with our customer as a single point of contact.
Job Description:
Work closely with customer mobile network teams for network performance monitoring and reporting activities
Provide onsite support for customer and feedback to product, integration and support teams
Create custom dashboards and automated reports on key business metrics for various use cases
Participate in technical meetings, monitor products performance, track customer demands
Prepare and issue technical guidelines and results of technical studies
Prepare and issue engineering level and executive-level reports
Required Qualifications:
Diploma from Engineering Departments relevant to Mobile Telecommunications or Computer Science
Basic Knowledge on Telecom domain KPIs and Parameters (Radio, Core, Transmission)
Good level of SQL and ETL platform knowledge, able to write complex SQL queries
Experience with tools in performance management (Optima/Helix, PrOptima, PRS, Eniq, etc.) is a plus
Very good command of English
Must have an excellent customer relationship with both verbal and written communication skills
Experience with OEM vendor EMS/OSS systems and Managed Objects, parameters and measurements is a plus
Reporting / BI Tools experience (PowerBI, Tableau, Qlikview, etc.) is a plus
Location: Al Khobar, Saudi Arabia
We are seeking a detail-oriented and organized Administrative Clerk / Technical Engineering Clerk to provide comprehensive administrative and clerical support to the Department Head, ensuring smooth day-to-day office operations. The ideal candidate will be responsible for maintaining documentation, coordinating schedules, processing administrative requests, and supporting internal communication while ensuring accuracy, confidentiality, and efficiency.
Key Responsibilities
* Provide administrative and clerical support to the Department Head.
* Maintain employee records, filing systems, and timekeeping documentation.
* Process leave requests, expense reimbursements, vendor payments, gate passes, and other administrative transactions.
* Prepare reports, letters, meeting minutes, and official correspondence.
* Manage calendars, schedule meetings, appointments, and travel arrangements.
* Handle incoming calls, emails, visitors, and general correspondence professionally.
* Review, edit, and format documents to ensure accuracy and compliance.
* Monitor office supplies, equipment, and administrative procedures.
* Coordinate communication between the Department Head, internal teams, and external stakeholders.
* Perform other administrative duties as assigned.
Requirements
5 - 8 years of work experience
Diploma in one of the following disciplines - Business Administration, Human Resources, Office Administration, Secretarial Studies, Accounting, Management Information Systems (MIS), Marketing.
Provides clerical support to a Department Head
Scope includes routine clerical tasks
Maintains Department timekeeping and filing systems, initiates employee actions, expense reimbursements, leave processing, vendor payments, gate passes and other miscellaneous system related tasks
Types reports, letters and other routine correspondence, and takes dictation and minutes as required
Manages diary, schedules meetings and appointments, and handles travel arrangements
Screens and directs telephone calls and visitors accordingly, and handles requests and queries appropriately
Receives and distributes incoming mail / correspondence
Acts as point of contact for document review, editing and formatting
Operates office equipment, and maintains office systems and procedures
Acts as point of contact between the Director and direct reports, as well as other internal/external contacts, orders and manages office supplies, and performs other duties as requested by the Department Head
Al Khobar, Saudi Arabia
Amsterdam, Netherlands
ГибридLjubljana, Slovenia; You lead by building, and you're demonstrably strong in production code, not only in design
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorHong Kong, Hong Kong SAR; Singapore, Singapore
Hong Kong, Hong Kong SAR
Singapore, Singapore
ОфисAlmaty, Kazakhstan
ГибридMumbai
leadKuala Lumpur, Malaysia
Kuala Lumpur, Malaysia
Lithuania - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Poland - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
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