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Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Role We are looking for a customer-obsessed and hands-on experienced Product Manager to lead the strategy, development, and optimization of our AI and agent products. In this role, you will own the end-to-end product lifecycle, working cross-functionally with engineering, design, marketing, CRM, and analytics to build AI infra and application products/systems to support both. You will play a key role in driving user engagement, retention, and conversion through effective use of push notifications—balancing personalization, timing, frequency, and business impact. What You'll Be Doing Drive product roadmap for key components of AI and agent platforms or application products, ensuring alignment with business goals and customer needs Partner with science and engineering teams to define and prioritize technical requirements for new AI features and capabilities Lead the end-to-end product development lifecycle, from conception through launch, including writing PRDs, technical specifications, and business requirements Develop and track success metrics, conduct data analysis to measure product performance and identify areas for improvement Collaborate with UX teams to ensure optimal user experience across various Alexa-enabled devices and surfaces Build strong partnerships with stakeholders across the company, including Science, Engineering, Design, Business Development, and Legal teams Drive technical decisions that balance customer experience, technical feasibility, and business requirements Identify and assess new opportunities for applying emerging AI technologies to enhance Alexa's capabilities What We Look For In You Bachelor's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent 5+ years of industry experience with at least 3+ years in technical product management Strong technical background and proven track record of delivering complex technical products at scale Excellence in written and verbal communication, with the ability to translate technical concepts for various audiences Strong analytical and problem-solving skills with data-driven decision making Experience working with technical teams and managing complex stakeholder relationships Nice to Haves Master's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent Experience with conversational AI or voice-based products Strong technical understanding of ML/AI concepts, particularly in NLP and LLMs Track record of innovation and zero-to-one product development Experience with Deep Learning model training or inference Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Disclaimer: Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. #LI-ONSITE #LI-WWW Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Role We are looking for a customer-obsessed and hands-on experienced Product Manager to lead the strategy, development, and optimization of our AI and agent products. In this role, you will own the end-to-end product lifecycle, working cross-functionally with engineering, design, marketing, CRM, and analytics to build AI infra and application products/systems to support both. You will play a key role in driving user engagement, retention, and conversion through effective use of push notifications—balancing personalization, timing, frequency, and business impact. What You'll Be Doing Drive product roadmap for key components of AI and agent platforms or application products, ensuring alignment with business goals and customer needs Partner with science and engineering teams to define and prioritize technical requirements for new AI features and capabilities Lead the end-to-end product development lifecycle, from conception through launch, including writing PRDs, technical specifications, and business requirements Develop and track success metrics, conduct data analysis to measure product performance and identify areas for improvement Collaborate with UX teams to ensure optimal user experience across various Alexa-enabled devices and surfaces Build strong partnerships with stakeholders across the company, including Science, Engineering, Design, Business Development, and Legal teams Drive technical decisions that balance customer experience, technical feasibility, and business requirements Identify and assess new opportunities for applying emerging AI technologies to enhance Alexa's capabilities What We Look For In You Bachelor's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent 5+ years of industry experience with at least 3+ years in technical product management Strong technical background and proven track record of delivering complex technical products at scale Excellence in written and verbal communication, with the ability to translate technical concepts for various audiences Strong analytical and problem-solving skills with data-driven decision making Experience working with technical teams and managing complex stakeholder relationships Nice to Haves Master's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent Experience with conversational AI or voice-based products Strong technical understanding of ML/AI concepts, particularly in NLP and LLMs Track record of innovation and zero-to-one product development Experience with Deep Learning model training or inference Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-ONSITE #LI-WWW Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: New York, New York Workplace: hybrid About the Company CertiK is the largest blockchain security auditor and provides a comprehensive suite of tools to secure the industry at scale. To date, CertiK has worked with over 4,900 Enterprise clients, secured over $557 billion worth of digital assets, and has detected over 18,000 vulnerabilities in blockchain code. Our clients include leading projects such as OKX, Tether, Ripple, and Pancakeswap. Our investors include top VCs like Tiger Global, Coatue Management, Shunwei Capital and Hillhouse Capital as well as industry leaders like Coinbase Ventures and Binance.   Investors = Insight Partners, Sequoia, Tiger Global, Coatue Management, Lightspeed, Advent International, SoftBank, Hillhouse Capital, Goldman Sachs, Shunwei Capital, IDG Capital, Wing, Legend Star, Danhua Capital and other investors. Responsibilities Office Administration: Manage general office operations and supplies. Provide ad-hoc administrative support as needed. Support in-house events, including setup, coordination, and post-event wrap-up. HR Support: Assist with company events. Assist with swag and inventory management. Coordinate with vendors and service providers as needed. IT Support: Coordinate with IT for basic tech logistics, such as shipping, receiving, and tracking devices. Offering general administrative support, like a help desk. Requirements: Based in Midtown Manhattan (near Bryant Park); must be able to provide on-site support. Highly organized, proactive, and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment. Strong communication skills in English; Mandarin proficiency is a plus. Hands-on, execution-driven mindset with a willingness to take ownership and get things done. Comfortable using tools such as Google Workspace, Slack, and spreadsheets. Open to candidates at an early stage of their careers who demonstrate strong ownership and a willingness to learn. Authorized to work in the U.S.; visa sponsorship may be considered for high-performing candidates. CertiK is proud to offer medical, vision, and dental insurance, 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA (with high deductible plan), FSA, and other benefits to all full-time employees, along with flexible paid time off and holidays. CertiK also offers a variable commission program for business development sales roles.   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.   CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.   CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf   All CertiK employees are expected to actively support diversity on their teams, and in the Company.

Location: Istanbul Workplace: onsite The international technology company Ajax Systems opens a full-cycle production facility in Türkiye. Ajax Systems is the largest developer and manufacturer of security systems in Europe. The back office, R&D department, and two full-cycle production facilities are located in Ukraine. The company has branch offices worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, and many other regions. Ajax team has more than 2,200 employees, including 500 developers and 1,200 production workers. Attracting local expertise in each key market enables us to scale the product globally and grow fast. We invite Production Engineers to join the production management team and oversee all the production processes in line with the company’s quality standards and manage the production team. This position is a key strategic role in the company contributing to sustaining and growing business to achieve long-term success at Ajax. Location: Istanbul, DESBAS(Tuzla) Responsibilities Ensures the implementation of the devices that are planned to be introduced on the line. In case of violation or defect detection, s/he blocks the product lot or stops the line until the nonconformities are corrected. Informs the management about detected nonconformities, violations and defects by using nonconformity protocols. Monitors changes in route operational maps (MOC) and technological instructions.Participates in the technological control of drawings regarding material accuracy and size selection.Organizes experiments and tests of new materials and semi-finished products. Participates in the improvement of input control and technological control of production and product quality. Participates in studies on the definition and selection of optimal parameter control methods. Participates in the standardization of control materials. Ensures that the department works according to the requirements of the Quality Guidelines. Participates in determining the priority targets of the department that can be measured in the field of quality.Implements and provides a process approach to the implementation of production activities while performing official duties.Participates in the analysis of the effectiveness of actions implemented in the field of process and product quality. Develops their qualifications by participating in seminars and trainings, Works in accordance with working and industrial discipline, internal working regulation rules and hygiene rules, Complies with occupational health and safety instructions, Fulfills the requirements, management decisions and instructions of the current legislation Ajax Systems is a big team of professionals and open-minded people who share ambitious goals. Join in!

Location: Athens; Thessaloniki Workplace: remote Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists.  We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.  The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission. Responsibilities: Conduct technical seminars, exhibitions, presentations, and webinars on the product (for customers and company employees); Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers; Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology; Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients; Market research and сomparative characteristics of products of the competitors; Develop long-term relationships with key partners of the company; ​​Test product features write technical documentation for new products or solutions, and collaborate with the rest of the team; Analyze customer needs in collaboration with the sales department. Key requirements: 2+ years of experience in the security industry or a similar industry. Sales experience in the Greece region Strong technical knowledge of electronic security systems, including access control, video surveillance, intrusion detection, and fire alarm systems. Proven track record of being involved in the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals. Developing and implementing successful sales strategies. Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level. Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions. Ability to manage and prioritize multiple projects and tasks simultaneously. Knowledge of the latest technologies and trends in electronic security, such as cloud-based solutions, IoT, and AI-based analytics. A strong combination of technical knowledge, sales expertise, and strong communication skills. Conversational English. We offer: Competitive wages - rate and transparent motivation system; A product that sells itself; Business trips; A strong, well-coordinated team of professionals; Opportunity to work with the most recognized security system and develop your career. We are working to ensure that people's lives are calm and the world safe. Let's become a part of the team that creates a smart and useful global product.   PS.: Please, send your CV in English

Location: Amsterdam, Netherlands About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We are seeking a reliable, tech-savvy, and customer-focused Tier 1 Help Desk Technician to join our IT team. This position is responsible for providing first-level support for end-user IT issues, including hardware, software, and basic networking problems. The role is fully on-site (5 days a week) and requires a hands-on approach to assisting employees with day-to-day technical issues and setups. You’re welcome to work in our office in Amsterdam. Your responsibilities will include: Serve as the first point of contact for users seeking technical assistance in person, messaging, ticket, or email. Log, categorize, and prioritize all incoming support requests in the IT ticketing system. Analyze, troubleshoot, resolve and document a broad scope of hardware, software, and peripheral issues (e.g., printers, monitors, network). Assist with user account creation, password resets, and access permissions in Active Directory and other enterprise systems. Install, configure, and maintain desktop/laptop computers, mobile devices, and software applications. Escalate complex or unresolved issues to Tier 2/3 support in a timely manner. Maintain and update asset inventory records. Facilitate and support seamless onboarding and off-boarding processes, including workstation setup, re-imaging and return. Follow standard procedures for proper escalation and ticket closure. Provide excellent customer service by ensuring timely and clear communication with end users. Extensively document actions taken and suggested resolutions in detail. Actively contribute to IT knowledge base. Assist with regular IT maintenance tasks, such as software updates and hardware checks (for both user endpoints and office infrastructure). Ensure compliance with company IT policies and procedures. It will be an added bonus if you have: Exhaust all possible scenarios within their access level when attempting to resolve an issue Proactively seek feedback from peers, mentors, and leaders Exhibits prideful ownership of work and proactively champions the needs of the team, users, and projects Contribute to continuous service improvement by participating in projects and driving operational enhancements. Build meaningful and fruitful relationships within the team and cross functionally Fearlessly seek improvement personally, within processes, and within the team’s culture We expect you to have: An IT customer support background with 2+ years of service desk technical experience. Advanced troubleshooting skills in AV systems, Microsoft Azure, Microsoft 365 (including Office 365), networking, software and MDM administration, along with experience managing enterprise applications such as Slack, Jira, Zoom, and similar tools. Technical documentation and knowledge base (KB) writing skills. Hands-on experience with Jira or comparable service management systems. A customer-first mindset, prioritizing employee satisfaction and support quality. The ability to independently resolve technical issues across the support portfolio. Strong organizational skills with the capacity to effectively prioritize and manage a busy workload. A collaborative spirit, working seamlessly with cross-functional team members to meet employee needs and achieve company goals. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Madrid Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Paris Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Dhahran, Saudi Arabia; Al Khobar, Saudi Arabia; Dammam, Saudi Arabia We are looking for a highly motivated and enthusiastic Instrumentation Engineer – Fresh Graduate to join our engineering team. This entry-level role offers an excellent opportunity to apply academic knowledge in real-world projects, work alongside experienced professionals, and grow within a dynamic and innovative organization. Key Responsibilities: Assist in instrumentation system design, calibration, and testing Support in installation and commissioning activities Troubleshoot and maintain sensors, transmitters, and control devices Prepare technical documentation and reports Ensure compliance with safety and engineering standards Qualifications: Bachelor’s degree in Instrumentation Engineering Recent graduate (2025) from an accredited university Basic knowledge of PLCs, DCS, SCADA, and field instruments Strong analytical and communication skills Proficiency in English and Arabic is required

Location: Cairo, Egypt As a Remote Huawei Network and Security Administrator at Müller's Solutions, you will oversee the management and security of our Huawei network infrastructure from a remote work setting. This role demands proficiency in Huawei technologies along with a strong grasp of network security principles. You will be instrumental in maintaining the performance, reliability, and security of our network systems, working closely with various teams to apply best practices in network security. The responsibilities of the Huawei Network and Security Administrator include the design, implementation, configuration, administration, and daily operation of the organization’s Huawei network and security infrastructure. This encompasses LAN/WAN, SD-WAN, WLAN, firewalls, VPNs, NAC, and iMaster NCE management systems . The position guarantees high availability, security, scalability, and performance of network and security services throughout datacenter, cloud, and branch environments. Key Responsibilities: Design enterprise network architecture using Huawei switches, routers, firewalls, and SD-WAN technologies. Participate in network capacity planning, redundancy, and high availability design. Design and implement segmentation, VLANs, QoS policies , and routing strategies (OSPF, BGP, and static routing). Support network integration with cloud environments and third-party services. Develop network topology diagrams, documentation, and configuration standards . Deploy and configure Huawei switches (S series), routers (AR series), and firewalls (USG, HiSec) . Configure Huawei iMaster NCE-Campus / NCE-WAN / SD-WAN controllers for centralized orchestration and policy enforcement. Implement NAC (Network Access Control) and user authentication using Huawei Agile Controller . Manage VPN configurations , including IPsec and SSL VPNs for secure remote access. Configure WLAN controllers (ACs) and APs for campus wireless networks. Integrate Huawei devices with SIEM or centralized monitoring tools (e.g., eSight, iMaster NCE, or 3rd-party tools). Monitor and maintain network availability, performance, and security posture through iMaster NCE dashboards and alarms. Perform daily health checks , log reviews, and event correlation. Troubleshoot connectivity, latency, and configuration issues across LAN, WAN, and SD-WAN. Manage user and device access , network policies, and firewall rule changes following security best practices. Maintain IP address management, DNS, DHCP, and routing tables . Ensure network configuration backups , firmware updates, and patch management are regularly performed. Perform root cause analysis for network incidents and produce detailed incident reports. Requirements Requirements: Bachelor’s degree in Computer Science, Information Technology, or a closely related discipline. Over 5 years of experience in network and security administration, ideally with Huawei products. Practical experience with: Huawei iMaster NCE (Campus / WAN / SD-WAN / Security) Huawei AR routers, S-Series switches, USG firewalls, and AC controllers Routing protocols including OSPF, BGP, RIP, and static routing NAT, ACL, QoS, VLAN, VRRP, MSTP, DHCP, and DNS Network monitoring solutions (eSight, NCE, SolarWinds, or equivalent) In-depth understanding of network security principles, VPNs, IPS/IDS, SSL inspection, and NAC . Experience working in multi-site enterprise settings and cloud environments . Familiarity with Huawei HCIA / HCIP / HCIE certifications is strongly preferred. Exceptional troubleshooting, analytical, and documentation capabilities. Strong ability to communicate and collaborate effectively across teams. Preferred Certifications Huawei HCIP-R&S / HCIP-Security / HCIP-Datacom / HCIP-SDWAN Huawei HCIE-Datacom or HCIE-Security ITIL Foundation v4 (for operational process management) CCNA/CCNP or equivalent multi-vendor network understanding (advantageous)

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia; Yanbu, Saudi Arabia; Tabuk, Saudi Arabia The Maintenance Engineer – Biomedical is responsible for ensuring the safe, effective, and reliable maintenance of biomedical and clinical equipment, as well as supporting broader facilities maintenance operations across KAUST’s community infrastructure. This role focuses on auditing, monitoring, and verifying the work of service providers, ensuring full compliance with technical, contractual, and safety standards. The engineer will manage both preventive and corrective maintenance activities and contribute to long-term asset lifecycle management. The position requires technical expertise in biomedical systems, asset performance evaluation, compliance with international and local standards, and effective use of CMMS tools (SAP/Maximo). Ensure effective and safe execution of preventive, corrective, and predictive maintenance for biomedical and facility assets. Monitor maintenance activities to ensure alignment with KAUST standards, safety protocols, SOPs, and KPIs. Conduct audits, inspections, and technical reviews to verify service quality and compliance with regulatory standards (JCI, SFDA, CBAHI/SBAHI, IEC, HTM). Support troubleshooting, root cause analysis, and the implementation of corrective and preventive actions. Oversee calibration, maintenance, and performance verification of biomedical equipment in the community medical facility. Maintain accurate asset data in the CMMS (SAP/Maximo) and support lifecycle planning and preventive maintenance strategies. Coordinate with stakeholders and provide regular reports and recommendations to improve service quality and asset reliability. Demonstrate expertise in biomedical equipment calibration, testing, performance verification, and lifecycle management. Requirements Bachelor's degree in Biomedical Engineering or related engineering discipline. Minimum 4–6 years of experience in the maintenance and operation of biomedical systems and general facilities equipment. Advanced knowledge of preventive, corrective, and predictive maintenance methodologies. Strong understanding of biomedical equipment standards, device safety, and infection control protocols. Proficiency in Computerized Maintenance Management Systems (CMMS), preferably SAP or Maximo. Strong technical expertise in biomedical equipment calibration, testing, and lifecycle management. In-depth understanding of international codes and standards related to facilities and medical equipment. Proven track record in contractor management, inspections, audits, and performance monitoring. Hands-on experience in complying with international and local regulations and standards, including: JCI, CBAHI/SBAHI, SFDA, IEC 60601, HTM Certified Maintenance & Reliability Professional (CMRP) - Preferred Biomedical Equipment Technician (BMET) certification - Preferred

Location: Lisbon, Portugal Workplace: none David Kennedy Recruitment is working with a fast-growing customer experience company that is seeking to onboard Dutch-speaking Level 1 Technical Support Specialists to join their eMobility team in Lisbon. In this role, you provide first-line technical support to customers experiencing issues with electric vehicle charging stations, carrying out basic diagnostics, troubleshooting and escalation of more complex cases. Position: Technical Support Specialist Location: Lisbon, Portugal Model: Hybrid Employment type: Full-time DUTIES AND RESPONSIBILITIES: Respond to customer enquiries via phone, email and chat regarding EV charger functionality, connectivity and usage Perform initial diagnostics covering power status, network connectivity and user interface issues Guide customers through standard troubleshooting steps, including resets, cable inspections and mobile app configuration Escalate unresolved or complex issues to Tier 2 support or field service teams Document technical findings and customer interactions accurately in the ticketing system Prioritise cases according to SLAs, warranty status and issue severity Monitor recurring technical issues and contribute to trend analysis and product reliability improvements Maintain up-to-date knowledge of EV charger models, firmware updates and support procedures Contribute to knowledge management and continuous improvement initiatives Follow safety and operational standards during remote support interactions REQUIREMENTS: Native-level Dutch Proficiency in English Previous experience in a customer-facing technical support role, preferably in a call centre or eMobility environment Basic understanding of electrical systems, IoT devices and network troubleshooting, including Wi-Fi, Ethernet and SIM-based connectivity Ability to explain technical concepts clearly to non-technical users Experience using CRM and ticketing systems Comfortable working across different support channels, including voice, chat, email and back office Willingness to work in a 24/7 shift-based environment, including weekends and holidays Residence in the Lisbon area Availability to work in a hybrid setup OFFER: Meal allowance Monthly transport allowance 22 days of annual leave Birthday day off 1-month probation period Company-provided equipment Hybrid working model Evening and weekend shifts can be worked from home

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Solutions Architect for Automotive to help our partners (companies like Mercedes, Ford, GM, Elektrobit, Intel, Nvidia, Google, Dell, HP, Accenture, Tata and the like) and prospects understand and embrace our open source platform for themselves and their customers. Our worldwide field engineering team apply expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu, OpenStack, Kubernetes, AI/MLOps and a wide range of associated technologies. We are experts in the whole open source stack, from kernel to desktop, from cloud to embedded. And we continue to expand our range of offerings to bring our security, management and developer experience to the smallest Linux environments and devices. Our team is also interested in business problems - building things reliably, efficiently and cost-effectively, and we have to learn to speak the language of our customers and their industries. Beyond an expected Automotive expertise, this career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also dedicated team players that take pride in team and company wins. We often say that our field engineers have 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true. Location : This is a home-based role, we are hiring worldwide. What your day will look like Engage customers during presales to gather requirements and explain our technology Liaise with other Canonical's experts (mastering the Cloud, Kubernetes, Security or Safety, etc) to aggregate our collective knowledge into comprehensive solutions for our prospective clients Participate to the delivery of select projects related to Embedded Linux, including demos and PoCs Convey market requirements to key stakeholders in our organization, and sometimes participate to the development or refining of generic solutions to unlock market potential Be both a customer advocate and a trusted advisor to Canonical If you have a passion for the latest open source technologies applied to Automotive, if you want to play an active role in building Software Defined Vehicles, if you are curious with a will to learn how to leverage and adapt Cloud technologies to the embedded world, you will love working at Canonical. What we are looking for in you Bachelor’s degree in Computer Science or related technical field Extensive Linux experience - Debian or Ubuntu preferred Solid embedded Linux experience - Yocto or RTOS Fluency in Golang, Python, C, C++, or Rust Professional written and spoken English in addition to the local language Excellent communication and presentation skills Interest in customer-facing engagement, including pitching, demonstrating and understanding customer environment and needs Result-oriented, ability to multi-task A personal drive to meet commitments An humble learner and quick study Relevant experience in the Automotive industry Albeit many projects can be done remotely, the successful candidate will be willing to  travel up to 30% of the time for customer meetings, company events, and conferences Additional skills that you might also bring (but not mandatory) Experience with ISO26262 and/or ISO21434 Experience with customer engagements What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-Remote

Location: Brazil Job Description Job Title: Medical Reviewer Employment Type: Contract Location: Brazil Experience – 2 to 5 Years About ClinChoice ClinChoice is a partner to the largest pharmaceutical, medical device, and consumer care innovators in the world. Established in 1995, we provide expertise in clinical operations, biometrics, regulatory affairs, pharmacovigilance, medical affairs, and toxicology to help our partners advance healthcare by accelerating clinical trials with data-driven insights, delivering the best strategies for product registration, and enhancing patient safety through real-world and clinical analysis. Our global delivery network has expanded to centres and satellite offices in the United States, Mexico, United Kingdom, Armenia, China, Japan, India, and the Philippines to help our customers maintain regulatory compliance locally and globally. We have forged future-defining partnerships with industry bodies and technology companies to develop cutting-edge solutions that deliver our expertise with quality and precision. Primary Responsibilities: Awareness and understanding of relevant GVP modules. Perform medical review of non-serious & serious ICSRs with emphasis on seriousness, expectedness, causality & narrative etc. without missing on quality & compliance. Experience of medical review of ICSRs received from sources such as Spontaneous, Literature, Regulatory Authority, Solicited and Clinical trials. Experience across multiple therapeutic areas such as Oncology, Respiratory, Immunology, Neuroscience, Rare diseases etc. Support triage of cases and determine seriousness and relatedness across products as assigned. Review and verify appropriate selection of adverse events from source documents, assign appropriate MedDRA code, assess labelling and review narrative. Acquire and maintain current knowledge of product portfolio and safety profiles for products across therapeutic areas. Involve in process improvement activities such as implementation of quality control process. Provide medical guidance and expert opinion on the cases to the data entry associates and quality reviewers to help resolve queries. Identify and resolve case issues, coordinate with client therapeutic teams and within functional team and manage as appropriate. Maintain PV expertise, and understanding of international safety regulations and guidelines. Responsible for completing the MR activities in the safety database within the stipulated time to comply with service level agreements and regulatory timelines. Provide timely feedback to case processors on the errors/ discrepancies noted. Assist in training/mentoring of other case processing/medical review personnel as necessitated. Adapt to different client case processing conventions and multi-task as per business needs. Perform ad-hoc tasks as advised by the team lead/manager with quality and compliance as per project requirement. Participate in organizational activities to meet objectives suitable for the role/area of expertise. Candidate Profile: Should be a MBBS/MD with at least 2 years of experience as Medical Reviewer for ICSRs. Must possess thorough knowledge of ICH-GCP, relevant GVP module, 21 CFR guidelines and other regulatory requirements. Training and mentoring skill (GVP concepts & medical aspects such as disease condition, product portfolio etc) Must have hands on experience with MS Office applications (Outlook, Excel, Word, Power Point etc) Must be able to Write and speak Japanese. Dynamic working hours.

Location: Brazil Job Description Job Title: Senior Executive / Specialist - Case Processing E mployment Type: Contract Location: Brazil (Remote) A bout ClinChoice ClinChoice is a partner to the largest pharmaceutical, medical device, and consumer care innovators in the world. Established in 1995, we provide expertise in clinical operations, biometrics, regulatory affairs, pharmacovigilance, medical affairs, and toxicology to help our partners advance healthcare by accelerating clinical trials with data-driven insights, delivering the best strategies for product registration, and enhancing patient safety through real-world and clinical analysis. Our global delivery network has expanded to centers and satellite offices in the United States, Mexico, United Kingdom, Armenia, China, Japan, India, and the Philippines to help our customers maintain regulatory compliance locally and globally. We have forged future-defining partnerships with industry bodies and technology companies to develop cutting-edge solutions that deliver our expertise with quality and precision. Primary Responsibilities: Experience in Intake/Triage, Data Entry, Quality Review, Case Finalization/Distribution of cases received from sources such as Spontaneous, Literature, Regulatory Authority, Solicited and Clinical trials. Experience in raising follow-up queries, as necessary, with appropriate documentation in the safety database. Experience in ARGUS database. Experience in rare disease portfolio. Must possess thorough knowledge of ICH-GCP, relevant GVP module, 21 CFR guidelines and other regulatory requirements. Training and mentoring skill (ICSR, Safety database etc.). Candidate Profile: Bachelor’s or Master’s in Pharmacy / Life Sciences or above and in alignment with project / business team requirements. Minimum of 3 to 5 years of relevant experience in identified functional domain/ business workstream. Must have hands on experience with MS office applications (Outlook, Excel, Word, Power Point etc.). Must be able to Write and speak Japanese. Dynamic working hours.

Location: Amsterdam, Netherlands; Utrecht, Netherlands; Alkmaar, Netherlands; Amersfoort, Netherlands Workplace: on-site At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Operations Manager to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Role Description: This role will oversee and continuously improve daily operations across our European business. Reporting directly to the Global Director of Operations, you will take ownership of logistics processes, 3PL relationships, and quality management. You’ll thrive in a dynamic environment, balancing strategic process building with hands-on problem solving. Key Responsibilities • Develop, scale, and optimize operational workflows, including import/export activities for devices across Europe • Manage and coordinate with 3PL partners to ensure on-time availability of devices for sales and distribution • Track, analyze, and report on KPIs to drive continuous improvement and operational excellence • Oversee device grading and quality control standards to safeguard exceptional product quality • Collaborate with cross-functional teams (Sales, Finance, Tech, and Customer Success) to enable sustainable growth • Support ad-hoc projects and operational requests with flexibility, speed, and ownership • Minimum 5+ years of operational experience in supply chain, logistics, or device management, with at least 2 years of proven experience in the EU region • Strong expertise in supply chain operations and 3PL management • Proven proficiency in Microsoft Excel (essential for data analysis and reporting) • Experience with grading / quality assurance of electronic devices is a strong plus • Fluent in English; additional European language skills (e.g., Dutch, German, French) would be an advantage. • Proactive, analytical, and solution-oriented with excellent problem-solving skills • Effective communicator who thrives in a fast-paced, international environment Education: Preferably Master’s degree in Business, Operations, Supply Chain or related field.