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Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position SECURITY SUPERVISOR for ROYAL CARIBBEAN GROUP! The Security Supervisor is responsible for deterring and/or effectively responding to shipboard incidents involving violations of the Guest Conduct Policy or other shipboard incidents as required by the Master. Reporting to the Security Officer (or equivalent position on Celebrity ships), the GSS will provide a highly visible security presence, that enhances the overall guest vacation experience by reducing the frequency and/or severity of incidents. Is an active member of the ship’s crew, participating in training opportunities to elevate their level of awareness, ability and willingness to contribute to the security of the ship. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: The Security Supervisor shall have an understanding of the Safety and Quality Management Program including responsibilities and those of the Security Guards in the Safety Organization according to the Emergency Plan and Station Bill. An excellent understanding of the Master's rules and regulations and the company’s policy and a thorough knowledge of the Security manual are essential for this position. The Security Supervisor's working hours should be adjusted as appropriate to the ship's routine. He shall monitor the day/night security and prepare a log of activities during the night time hours for presentation to the Chief Security Officer. The Chief Security Officer will produce a Night Report from this log for presentation to prescribed ship's management. The Security Supervisor shall be familiar with all duties regarding the safety rounds and the gangway security. (See Security Manual for specific instructions.) The Security Supervisor shall, through his observations, preserve the safety of the vessel, passengers, and the crew. During Safety Rounds the Security Supervisor shall always be alert and follow the designated procedures. He may be the first person to arrive at the scene of an incident or a fire, and will have to assess a situation and act accordingly until help arrives. The situation will dictate any action taken by the Security Supervisor. In the case of a fire alarm, the Security Supervisor will respond immediately to the location of the alarm. He will then be responsible for making quick decisions based on previous instructions and experience. The Security Supervisor shall immediately inform the Duty Officer on the Bridge and any other concerned Officer of any incident which has occurred. REQUIREMENTS: Minimum of 4 years of security experience mandatory – Army/Maritime/Aviation/Police or Hotel Security environment. A high level of English communication skills and experience/training in crowd management and customer relations, principally relying on non-aggressive, non-lethal forms of conflict resolution and crowd control. Ability to patrol in a none-routine manner, maintaining a high level of visibility and effectively dealing with escalating issues When necessary, utilize defensive tactics and hand-to-hand skills to control or escort hostile persons. Recognize, preserve and properly document evidence. Ability to diplomatically or, if necessary, physically deal with guests in tense, adversarial or confrontational situations. A level of physical fitness which permits the use of physical control and restraint techniques if needed. A well groomed, physical appearance and demeanor that establishes a presence that serves as an incident-deterrent as well as a reassurance to guests. Knowledge of relevant equipment, processes and strategies to promote effective security. Ability to work effectively with others in a multicultural environment. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here pushing APPLY TO POSITION button In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position GUEST SERVICE OFFICER onboard Royal Caribbean Cruises. The Guest Services Officer will be responsible for ‘Delivering the Wow’ while demonstrating exemplary problem resolution skills to our guests at all times. Actively listens and extends assistance in order to resolve all guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES Greets all guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, taking the time to understand all requests in detail. Responds to escalated guest concerns in a considerate, professional and positive manner by showing empathy and listening actively. Always ‘Looking the Part’ the Guest Services Officer plays a key role in being the first impression for the brand and our guests. Through effective ownership and by taking initiative to ‘Own the Problem’ the Guest Services Officer will whenever possible seek to take accountability for delivering outstanding problem resolution. Responsible for being a determined and focused performer in a team of empowered Guest Services professionals who will strive to deliver focused and extraordinary customer service in accordance to Guest Services Vision and Mission Statement. Maintains current knowledge of all ship’s regular events and special functions by reviewing all available data in order to provide guests with accurate and up-to-date information to answer questions and handle any special requests. Provides cash and guest account services at the Guest Services desk such as accepting cash payments, cashing personal or Traveler’s checks or exchanging foreign currencies. Follows established procedures to maintain, safeguard, balance and reconcile, assigned cash float. Assists guests during boarding and departure process, including establishing onboard credit, selling and printing Explorations! Tickets and closing of guest accounts. Provides all services of the Guest Services desk; including, but not limited to: tracing missing luggage, baby-sitting arrangements, cash services, safety deposit box service, lost and found service, printing and issuing of guest Sea Pass cards, and broadcasting ships announcements. Assists guests with immigration and customs procedures and forms. REQUIREMENTS: Minimum two recent years of experience at the large and preferably international chain hotel reception (4*-5* stars). Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required. Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively. Ability to communicate tactfully with guests, department heads and shipboard Employees to resolve problems and negotiate resolutions. Ability to operate basic office equipment, including telephones, computers and copy machines. Fluent ENGLISH skills - both spoken and written Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA AGENCY actively recruiting for position GROUP COORDINATOR FOR ROYAL CARIBBEAN CRUISES! The Group Coordinator is responsible to coordinate activities and arrangements for group meetings, conferences and functions by performing the following essential duties and responsibilities. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Maintains desk hours throughout the cruise to meet with group representatives. Responsible for the scheduling of the Conference Center, Executive Boardroom, Multi-media room and the Business Services areas. Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule, etc. Resolves conflicts quickly and efficiently and provides alternative arrangements as needed; calculates additional costs. Cross-sells or up-sells products and services to compliment the cruise experience while increasing revenue. Maintains constant communication with all department heads to plan function details such as space requirements, time schedule, food and beverage service, Uses company software, such as AffairWhere, to notify various department heads of the final group arrangements on a timely basis to ensure adequate preparation time for successful event execution. Directs workers in preparing banquet and convention rooms and erecting displays and exhibits, equipment, etc. Inspects rooms and displays for conformance to needs and desires of group. Attends functions to minimize confusion and resolve problems such as space adjustment and need for additional equipment, food, beverage, etc. Arranges publicity, special functions, and performs other duties to promote goodwill. Coordinates special shore excursion requirements with Explorations!/Shore Excursion Manager. Organizes group amenities. Up-sells amenities to enhance the group’s vacation experience, as appropriate. Confers with the Financial Controller's team to ensure accounts are charged appropriately for additional products and services not included in the original proposal. Assists the Financial Controller facilitating timely and complete payment for onboard services rendered. Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. REQUIREMENTS: Good level of English 1 year event planning and execution experience in a luxury hotel, convention center, sales, public relations field or in a related hospitality function. Proven customer service skills to build and strengthen relationships. Ability to up-sell and cross-sell products and services. Ability to pay close attention to detail while coordinating many functions Ability to communicate tactfully with group representative, department heads and shipboard employees to resolve problems and negotiate resolutions. Ability to conduct meetings efficiently and in a timely manner. Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Royal Caribbean International’s The Royal Way. Ability to perform basic math functions with regard to product and service pricing. Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications. Completion of high school or basic education equivalency preferred. Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position RESTAURANT HOSTESS for CELEBRITY CRUISES! The Restaurant Hostess is responsible for the pre voyage dining coordination (table assignments). Coordinates Celebrity Select Dining table assignments and welcomes guest at the entrance. Consistently exhibits personal qualities of style, elegance, poise and grace, while maintaining a positive attitude in a professional and friendly manner. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 26 weeks onboard followed by 8 weeks of vacation Save money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Flight tickets will be provided by the company Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Ensures that pre voyage table assignments are created as per Celebrity Cruises’ Shipboard Dining Coordination Manual and the dining coordination check list. Understands thoroughly the company’s food and service standards, anticipating and fulfilling guests’ needs. Responsible for keeping track of all special orders and special occasions such as birthdays or anniversaries at the Celebrity Select Dining. He/she communicates all the special orders to the wait staff to ensure the necessary ordered items such as special meals and cakes are delivered. Has basic knowledge of wines and wine service. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Maintains a professional presence when faced with adverse situations and when coordinating many functions simultaneously. Guest facing communication is professional, on brand and visually appealing. Is a role model for others and serves as a positive ambassador of Celebrity Cruises. Exhibits professional leadership presence, positive energy and passion in all situations. Brings out the best in his/her team through authenticity, care and humility. REQUIREMENTS: Minimum of 2 years’ experience combination of F&B experience and Hostess / Receptionist / Front Desk in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred, but not mandatory). Very good level of English language. In addition to English, able to speak 1 of the following languages is required; Italian, Spanish, French, and German. At this moment exception - possible with English only Exceptional customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively. Must have excellent typing skills. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related programs. Must be able to work under pressure and unsupervised · Excellent customer service and guest resolution skills required. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position MAITRE D` for CELEBRITY CRUISES! The MAITRE D` is responsible for the day-to-day operation of, and any special events held in, the Specialty Restaurant. Assists the Restaurant Manager in the supervision of the Restaurant personnel ensuring total guest satisfaction regarding food quality and service in accordance with company policies. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES Directs, coaches, supports, supervises and evaluates (in conjunction with the Food & Beverage Manager) the performance of all direct reports. Ensures that all Specialty Restaurant staff is trained and performs their duties according to the United States Public Health rules and regulations. Responsible for the general maintenance of the Specialty Restaurant, reporting any repair or replacement needs to the Food & Beverage Manager. Communicates daily with the Food & Beverage Manager, Restaurant Manager and Executive Chef regarding service in the Specialty Restaurant. Communicates daily with the Bar Manager regarding wine and beverage service in the restaurant. Creates a team spirit while showing motivation and leadership qualities. REQUIREMENTS: Minimum of five to eight years hospitality management experience in an upscale hotel, resort. Ship board experience is mandatory required. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, teambuilding and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Intermediate computer software skills required. Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections. Good level of English language. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position Junior Payroll Purser for CELEBRITY CRUISES! Junior Payroll Purser is responsible to assist Administration Purser – Payroll and T&A for the accurate recording and process of Adonis shipboard payroll for all owner’s crew, as well as for the Import/Export process of overtime hours, distribution of payroll envelopes to crewmembers and the collection of crew folio balances. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Holds a float of $10,000 in order to assist crewmembers with various cash requirements. Responsible for assisting crewmembers with foreign currency exchange using the BOA/GFC (Global Foreign Currency) application. Responsible for assisting Administration Purser – Payroll and T&A for the process of Semi-Monthly payroll for ALL shipboard departments as well as payments for sign off crewmembers. Process of bar personnel gratuities, special functions and supplemental pay. Participates in the stuffing and distribution of payroll envelopes. Responsible for assisting the Payroll Purser and T&A on the issuance of money orders to crewmembers, and the collection of money order fees. Responsible for assisting the Payroll Purser and T&A with the crew wire transfer program, where crewmember wired monies to their personal bank accounts. Assists the Administration Purser – Payroll and T&A in the collection of bar bills during payroll distribution and through out the voyage if required Responsible for assisting the Administration Purser – Payroll and T&A in the preparation of payroll audits which must be scheduled after every payroll cycle is closed. Enters working hours from time cards for the Financial Department into the Kronos system. Collects time cards from all departments, ensuring that all entries are complete and correct. Performs weekly Time & Attendance floor audits throughout the vessel and produces a Time & Attendance report. Collects all Time & Attendance signature sheets from Department Heads on a monthly basis. Organizes and stores all collected time cards once per month; to be held onboard for 12 months. REQUIREMENTS: Minimum 1 year previous work experience in finance department Minimum 21 years old. Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions. Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, and Adobe Page Maker or related programs. Completion of high school or GED required; university degree preferred Advanced level of English language. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position CONCIEGE for CELEBRITY CRUISES! The Concierge is responsible for ‘Delivering the Wow’ while providing a variety of personalized services and information to entitled guests inquiring at the Concierge Lounge. Actively listens and extends assistance in order to resolve all guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person with a great sense of humor. Concierge must possess outstanding hospitality, focused customer service, strong communication and organizational skills and effective decision-making abilities. Maintaining a high level of professional appearance and demeanor at all times is essential. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate. Collaborates with all key stakeholders within the Loyalty, Group and Concierge Class experience, forging strong lines of communication with all departmental heads, port vendors, port specific offerings and services to provide bespoke solutions to any guest requests, preferences, arrangements and resolution to service failures Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc. As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership REQUIREMENTS: Minimum of two (2) years guest facing service experience in a luxury environment which commits to extensive concern resolution, concierge service, loyalty or events programming. Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position BUTLER for CELEBRITY CRUISES! The Butler owns the guests’ in-suite experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability for the maintenance as well as the look and feel of each assigned suite and will also ensure the flawless delivery of all amenities to the highest level of expectation. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required Ensuring the Retreat guests are comfortable and knowledgeable regarding their suite, amenities, ship offerings, ports of call, their concierges and Retreat privileges Retreat guest’s personal point of contact and advocate for seamless inter-departmental communication and delivery Taste-testing and screening of all services and food items to ensure the most impeccable standards prior to guest use and/or consumption Championing excellence and driving further increasing standards on behalf of the Retreat program and guest Collaborating with all other Retreat areas to share information and guest’s personal preferences to enhance overall Retreat experience in all venues REQUIREMENTS: Minimum of two (2) years guest facing service experience in a luxury environment. Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. Completion of one contract in a guest contact / front-of-house capacity or have significant experience in a luxury guest facing role with a performance rating above “Effective”, passing of the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”) Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Ability to speak additional languages such as Spanish, French or German preferred. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position ASSISTANT MAITRE D` for CELEBRITY CRUISES! The Assistant MAITRE D` assists the Restaurant Manager in the supervision of the Restaurant personnel ensuring total guest satisfaction regarding food quality and service in accordance with company policies. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Directs, coaches, supports, supervises and evaluates (in conjunction with the Restaurant Manager) the performance of all direct reports. Individual will be responsible and held accountable for a section of the Restaurant and other specific duties assigned by the Restaurant Manager. When assigned to work in the Midnight Buffet he/she will be responsible for the check in and coordination of the Restaurant personnel, assigning their respective duties (working in conjunction with the Assistant Food Manager). Must be thoroughly versed with the company’s high food and service standards, anticipating and fulfilling guests’ needs. Visits every table of his/her section on a daily basis, ensuring guests are totally satisfied with the food and service. Recognizes guests by their names and personally takes care of all special requests and VIPs in his/her section. Responsible for keeping track of all special occasions such as birthdays or anniversaries and ordering the respective amenities for the celebration. Notifies the Restaurant Manager of any unhappy or difficult guests in his section for further follow up. Ensures that the Restaurant personnel follow company policies at all times regarding uniforms, personal appearance and hygiene. Has sound knowledge of wines and wine service and whenever necessary assists the Wine Sommelier with wine service. Takes an active role in the training program for the Restaurant personnel, especially with newly hired personnel, giving them the necessary guidance to successfully integrate into the team. REQUIREMENTS: Minimum of five to eight years hospitality management experience in an upscale hotel, resort. Ship board experience is mandatory required. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, teambuilding and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Intermediate computer software skills required. Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections. Good level of English language. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Security Officer for Carnival Cruise Line! The Security Officer role will be a vital piece to overview the vessel security team and to ensure that all aspects of Company’s Occupational Health and Safety (Oh&S) Policy and Procedures are effectively applied during working activities onboard. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 5 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: Implementation of the measures as per Ship Security Plan (SSP) and international, national, corporate and company requirements and the orders of the direct superiors Support the Ship Security Officer (SSO)/Chief Security Officer in delivering of security related familiarization for all crew and for personnel with designated security duties Performing frequent security assessments, including the revision of the SSP (in liaison with the SSO) Undertaking regular security inspections of the ship to ensure that appropriate security measures are maintained Conducting of crime prevention and any crime scene management / investigation on board the ship according to company regulations Management of the security filing system Coordination of the Security Team for daily routine operations Ensuring the proper operation, testing and maintenance of the security equipment Planning and execution of security drills and security exercises Point of contact for port security personnel / security authorities, acting as first first responder in case of physical conflicts and leader of the Active Assailant Response Team, in case of threats involving an armed assailant Responsible for the master key management and responsible for the gangway security setup and ensuring the standard quality of the security screening, both onboard and shore side Performing body check of persons by using the AMD, HHDM and physical search techniques, responsible for baggage / luggage search / screening at the ships entrances by X-Ray or other means Keeping up good communication and transparency between TMs onboard the ship Any additional assignment at discretion of the Captain and/or Chief Security Officer Requirements: Minimum of 1 year of security experience mandatory – Army/Maritime/Aviation/Police or Hotel Security environment. The Security Guard should have experience in physical security with special emphasis on access control, security screening methods, security screening equipment operation and training ability (x-ray, metal detector, explosives/narcotics detection). The Security Guard must have the ability to operate in a multinational environment. Organizational skills combined with literacy and basic knowledge of computers is preferred for this position. Minimum 21 years old. Good level of English language. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: July 30, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position RESPONSIBLE SERVICE of ALCOHOL SUPERVISOR for Carnival Cruise Line! The Responsible Service of Alcohol Supervisor (RSA)'s primary responsibility is to prevent anyone from becoming intoxicated, to prevent anyone under the age of 21 from obtaining or consuming alcohol, to ensure that alcohol is consumed in a safe and responsible manner without danger to passengers or crew, and to ensure that the service and consumption of alcohol are conducted in accordance with company policies and procedures. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 5 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: Be assigned to a specific bar location or locations as directed by the Chief Security Officer (CSO/designee. It is envisioned that this person always remains in the assigned location(s) and that the focus is solely on RSA. Identify anyone that is becoming intoxicated and ensure they are given appropriate warnings at an early stage, and if deemed necessary, are not served any further alcoholic beverages until such time they are adjudged capable. Assist in preventing anyone from becoming intoxicated- efficiently supervise guest activities as x the nightly brief received by CSO. Assist service personnel in determining whether a passenger should be served—if necessary, engage the passenger in conversation to determine if service should be refused. Assist service personnel in addressing passengers that have been refused service. Ensure that passengers that have been refused service do not obtain any further alcohol from others. Ensure the appropriate parties are notified when a passenger has been refused service and that the appropriate records are updated. Ensure that anyone refused service is safe and that medical assistance is called if required. Ensure that RSA Supervisor is maintained throughout the evening. Operating hours may vary from cruise to cruise and from bar to bar—the CSO will set specific supervisory hours. Focus on RSA and responsible alcohol consumption and ensure incidents that require security is handled by uniformed Security personnel and not by the RSA Security Supervisor him/herself. Complete and file daily reports as required and specified by the NSO. Requirements: Minimum of 3 year of security experience as Supervisor Should have experience in physical security with special emphasis on access control, security screening methods, security screening equipment operation and training ability (x-ray, metal detector, explosives/narcotics detection). Must have the ability to operate in a multinational environment. Be conversant in, and familiar with the effect alcohol and drugs have on the body. Be able to estimate/calculate the number of alcohol units a person can reasonably consume before becoming intoxicated. Organizational skills combined with literacy and basic knowledge of computers is preferred for this position. Minimum 21 years old. Basic STCW Training Good level of English language. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: September 27, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Photographer Trainee for Carnival Cruise Line! Photographer Trainee will be involved in shooting embarkation, gangways, standings Portraits , dining room, couples and tables, deck, costumes etc. Conditions: Free food and accommodation on board Joining tickets provided by the company Medical insurance provided during the work contract Contracts 6-8 months followed by 2 months vacation Work every day during contract approx. 70hrs. per week Gym, shore excursions, and other activities for crew Opportunity to save money and travel while working Meet new friends from all over the world Great chance to prove yourself and build a career Duties and responsibilities: Photograph CCL guests involved in ship activities throughout the cruise. Produce quality photographic products for sale to CCL guest. Sell Photo Department generated products and services to CCL guests. Interact in a positive way with CCL passengers and onboard staff and fellow crewmembers. Maintain safe working practices and be aware of guest and crew safety at all times. Requirements: Previous experience as Photographer (preferably people/portrait). Must present a link to portfolio (social media page is not suitable) Good level of English language Age: min. 21 years old Pleasant outgoing personality, full of energy and positive attitude Strong communication and face-to-face sales skills Show a genuine interest in shipboard photography and guest service NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: January 17, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Guest Services Associate for Carnival Cruise Line! The Guest Services Associate consistently delivers the highest standards of customer service to all guests visiting Guest Services. This includes answering any questions the guests may have, providing information on ship and ports of call and ensuring any issue is documented correctly using the relevant software program and that it is followed up with in a timely manner. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: To assist international and domestic guests with the everyday activities on board maintaining guest relation standards and ensuring maximum guest satisfaction. Front desk and phone duty shifts as required ensuring that the highest standards of customer service are provided. Complete duties assigned by the Guest Services Supervisor including, but not limited to Lost Luggage, Lost& Found, Access Services and Executive Reports as per company guidelines. Handle guest issues or concerns, record relevant details in to the shipboard capturing database and ensure timely resolution and guest follow up. Provide cash and guest account services such as accepting cash payments, cashing personal or traveler’s checks or exchanging foreign currencies Follow established procedures to maintain, safeguard, balance and reconcile assigned cash float. Assist guests during boarding and departure process, including establishing onboard credit, selling and printing Shore Excursion tickets and closing of guest’s accounts. Maintain a service culture throughout the Guest Service team. Conduct oneself in a professional and courteous manner at all times with guests and shipboard employees. Greet all guests with a friendly and sincere welcome, making sure to acknowledge past loyalty when appropriate. Use a positive and clear speaking voice, taking the time to understand all requests in detail. Respond to escalated guest concerns in a considerate, professional and positive manner by showing empathy and listening actively. Perform all duties and responsibilities in accordance with environmental and safety policies. Ensure that proper telephone etiquette is always used; answering calls within 3 rings using a positive tone and clear English pronunciation. In addition, using the guest name all the times. Employ proper timekeeping and follow the CCL work time recording standards (as per MLC - MARITIME LABOR CONVENTION). Maintain current knowledge of all ship’s regular event and special functions by reviewing all available data in order to provide guests with accurate and up-to-date information to answer questions and handle any special requests. Requirements: Minimum two recent years of experience at the large and preferably international chain hotel reception (4*-5* stars). An ability to perform cash transactions, as well as guide our Guests on various payment options for their onboard accounts (Cash, Credit Cards, Debit Cards, Gift Cards, and onboard credits). Display a high level of Guest Centricity, with the natural ability to engage our guests in social activities Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively. Ability to communicate tactfully with guests, department heads and shipboard Good level of English language Additional language knowledge (Spanish, Italian, French, German, Japanese or Mandarin) is PREFFERED Age: min. 21 years old Strong work ethic, uncompromising integrity, as well as a high level of respect for all individuals. Attention to detail, excellent organizational and interpersonal skills. Strong analytical and communication skills.⠀ Covid-19 vaccination is not mandatory, but you have to be ready to be vaccinated onboard against Covid-19 and Influenza. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: March 22, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: Almaty, Kazakhstan; Erevan, Armenia; Skopje, North Macedonia; Tallinn, Estonia; Tashkent, Uzbekistan; Sarajevo, Bosnia and Herzegovina; Bishkek, Kyrgyzstan; Belgrade, Serbia; Riga, Latvia; Vilnius, Lithuania; Sofia, Bulgaria; Astana, Kazakhstan; Ljubljana, Slovenia; Bratislava, Slovakia; Mombasa, Kenya; Toshkent, Uzbekistan; Mirpur, Bangladesh; uttara, Bangladesh; Cebu City, Philippines; Davao City, Philippines; Iloilo City, Philippines; Makati, Philippines; Manila, Philippines; Quezon City, Philippines; Taguig, Philippines Workplace: remote At TechBiz Global, we’re more than just a recruitment and software development company — we’re a German based global partner dedicated to your business success. With a diverse, distributed team, we specialize in IT recruitment, outstaffing, outsourcing, software development, and consulting services for more than 100 clients around over 20 countries. We are now looking for a Talent Sourcer to join our dynamic internal team. If you're passionate about technology, driven by challenges, and ready to contribute to the success of the company, we’d love to hear from you. What you’ll do Design sourcing strategies: Find, engage and assess candidates utilizing different social media platforms, tools, and techniques. Craft and monitor recruitment campaigns to ensure peak efficiency. Partner with Recruiters, and HRs to align on position requirements and act as SME for the talent market. Market map and ensure TechBiz Global has healthy talent pipelines for future hiring needs. Utilize data to optimize sourcing metrics, draw insights and create action plans that support the overall Talent Acquisition strategy. Experience in attracting talent through different tools and methods like Linkedin Recruiter, X-ray searching (building boolean strings), Github, events, etc is a plus, but if not available you will receive a proper training Ability to multitask and prioritize different projects at the same time and are excited to solve problems and love to challenge the status quo. Strong communication in English (both verbal and written). Nice to have Experience working in a scaling tech organization. Our Offer Competitive fixed package An attractive working environment with room for your own ideas, flat hierarchies, and short communication channels. A team that warmly welcomes you and stands by your side. Opportunities for personal training and career development. Opportunity to work from anywhere on a remote basis!

Location: Abu Dhabi, United Arab Emirates You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with Clinical Psychologists and Counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching What You'll Do Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients Focus on clinical cases such as depression, anxiety, trauma, schizophrenia, eating disorders, addiction etc. Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritized Benefits

Location: Philipsburg, Sint Maarten (Dutch part); Cole Bay, Sint Maarten (Dutch part); Simpson Bay, Sint Maarten (Dutch part); Upper Prince's Quarter, Sint Maarten (Dutch part); Lower Prince's Quarter, Sint Maarten (Dutch part) Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. Our Luxury Partners: Fashion & Couture • Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana Jewelry & Watches • Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora Beauty & Skincare • Guerlain, Sephora, L’Oréal, Givenchy Automotive • Bentley, Jaguar, Genesis, Maserati, Vespa What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Home based - Worldwide We have opened several senior/staff Security Operations Engineer (SOC) positions, creating a new team reporting to the CISO. We are looking for a range of experience in these positions - at the high end we are looking for deep experience defending highly contested critical assets and high-value cyber targets against advanced persistent threats and state-level actors. We have more junior roles for exceptional individuals with a proven personal interest an engagement in cyber attack and defence, and outstanding academic and career performance even if experience is limited. Our goal is to build an entirely new level of assurance and observable rigour into the open source supply chain. We have our own estate to monitor, but more broadly our goal is to raise the robustness of the entire global Ubuntu estate through the work of this team. The Security Operations (SecOps) team is responsible for design, implementation and evolution of Canonical security practices, techniques, tools, systems and policies. The team is the primary owner of strategy and practices that determine how Canonical secures its data, internal infrastructure and build processes. They are responsible for assuring the security and integrity of our own infrastructure and product deployments. They design and implement technical security controls that ensure security threats are automatically identified, contained and remediated. The team will also contribute ideas and requirements for Canonical product security, improving the resilience and robustness of all Ubuntu customers and users subject to cyber attack. The SecOps team's mission is not only to secure Canonical, but also to contribute to the security of the wider open source ecosystem. They might share knowledge through public presentations and industry events, and share threat intelligence with the wider community or represent Canonical in sector-specific governance bodies. What you will do in this role: Implement and evolve Canonical's SecOps security standards and playbooks Analyse and improve Canonical's security architecture Evaluate, select and implement new security tools and practices Identify, contain and guide the remediation of security threats and cyber attacks Grow the presence and thought leadership of Canonical SecOps practice Contribute to open source threat intelligence initiatives Drive threat modelling, table top exercises and other SecOps practices across Engineering, IS and Canonical Develop Canonical SecOps learning and development materials Publish blog posts, whitepapers and conference presentations Identify, implement and track SecOps KPIs Plan and deliver SecOps work in the framework of Canonical's agile engineering practice Work with Security leadership to present information and influence change What we are looking for An exceptional academic track record Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path Drive and a track record of going above-and-beyond expectations Deep personal motivation to be at the forefront of technology security Expertise in threat modelling and risk management frameworks Knowledge of security architecture and market-leading security tools Experience contributing to, and consuming, threat intelligence feeds Experience in security risk management frameworks such as NIST CSF Experience with security standards such as ISO 27001 Optional things we value Experience in a security operations team or a security operations centre (SOC) Experience in offensive or defensive security teams with hands-on ability Experience with state-actor and other advanced persistent threats What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: London; Amsterdam; Munich; Paris; Berlin Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Senior HR People Ops on the People Operations team at Mistral AI, you will be our UK people operations expert and the engine behind our EMEA expansion. This is a hands-on, high-ownership role for someone who thrives in ambiguity and wants to help build the operational backbone of a fast-growing AI company. What makes this role unique: Mistral AI is actively expanding into new European markets. You will play a key part in that expansion — helping open new entities, set up local HR operations, and build scalable processes from the ground up. This is not a maintenance role; it is a builder's role. The UK is the core of this role. You will be the UK people operations expert — the person the team turns to for UK employment law, contracts, benefits, payroll, right-to-work, and visa sponsorship. Our main location for this role is London. That said, we are open to candidates based elsewhere in Europe — Amsterdam, the Netherlands, Germany, or any other location — provided you bring super strong, demonstrable experience in UK: employment law, contracts, benefits, payroll, right-to-work, and business sponsorships. On top of owning the UK, you will help us expand into new EMEA countries — building HR operations from scratch as we grow across Europe.   WHAT YOU WILL DO - Own UK people operations end to end — employment law, contracts, payroll, benefits, right-to-work, and visa sponsorship - Lead EMEA expansion — open new country entities, set up local HR operations, and build scalable processes from scratch - Oversee onboarding for new joiners, coordinating HR systems, IT setup, and office arrangements - Formalize and manage employee contractual documentation throughout the employment lifecycle - Maintain and update HR records, policies, and employee handbooks as regulations and company practices evolve - Coordinate payroll with providers to ensure timely, accurate payments across the UK and EMEA - Handle immigration requests, work permits, and related documentation — especially UK visa sponsorship - Manage day-to-day HR inquiries, employee benefits administration, and time-off policies - Ensure adherence to local employment laws, conduct compliance audits, and mitigate organizational risk - Lead process improvements and collaborate with cross-functional partners, including Finance and Talent Acquisition   WHAT WE'RE LOOKING FOR - 4–7 years of progressive HR / People Operations experience, ideally in a high-growth tech or startup environment - Deep expertise in UK employment law and UK people operations — this is the single most important requirement. You should be confident advising on UK contracts, TUPE, ACAS processes, statutory benefits, right-to-work, and UK visa/immigration routes - Demonstrated experience supporting EMEA expansion — ideally you have helped open new country entities, set up local HR operations, configured benefits and payroll in new markets, or scaled HR processes across multiple European countries - Strong knowledge of at least 2 additional EMEA countries beyond the UK (e.g., Germany, Spain, Netherlands, Poland, France) — covering employment law basics, contract norms, and HR practices - Familiarity with Employer of Record (EOR) models and when to use them vs. entity setup - Hands-on payroll coordination experience — you have worked with payroll providers and ensured timely, accurate payments across multiple jurisdictions - Proficiency with HRIS and payroll technology platforms — you are comfortable with tools and eager to optimize them - Excellent communication, analytical, and problem-solving skills — you can navigate ambiguity, resolve employee relations matters, and provide clear, accurate HR guidance WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.