Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview
We are seeking a Senior Localisation Quality Engineer, a highly skilled and innovative individual who brings together design-phase product thinking, software engineering expertise, localisation awareness, and technical problem solving.
The role builds on the core responsibilities of a Senior Localisation QA Engineer, combining strong localization quality expertise with software engineering, automation, and earlier involvement in the product design and development lifecycle.
This role is ideal for someone who has worked closely with design teams in Figma, has experience reviewing and validating designs before implementation, understands how localisation impacts product and UI design, and can build scalable technical solutions to improve quality across the product lifecycle. You will partner with design, engineering, product, and localisation teams to identify risks early, improve design quality and localisation readiness, and create tools, systems, and solutions that enable faster and smarter delivery.
Rather than focusing only on post-implementation testing, this role emphasises early engagement in the design phase, including reviewing Figma files, prototypes, design systems, user flows, and content structures to ensure they are scalable, testable, and ready for localisation across languages and regions. You will also contribute as a hands-on engineer, building software, automation, integrations, and AI-driven solutions such as agents, assistants, or plugins that improve workflows, validation, and quality decision-making.
The ideal candidate combines strong software development skills, experience working with design systems and Figma-based workflows, practical understanding of localisation and internationalisation, and hands-on interest in engineering solutions to product and quality challenges.
Responsibilities
Design Systems, Figma & Early Product Quality
- Partner with designers, product managers, engineers, and the wider Localisation team to help identify localisation risks early in the design phase.
- Support the Localisation team by reviewing Figma designs and providing technical and design expertise to improve localisation readiness before implementation.
- Help the Localisation team identify and address design risks such as text expansion, truncation, layout issues, bidirectional languages, locale-aware components, and cross-market scalability.
- .Build and improve tools, automation, and processes that enable Localisation QA to identify issues earlier and at scale, including automated design and content validation, screenshot capture, localisation readiness checks, and quality validation across languages and regions.
- Work with the wider Localisation team to define best practices and guidance that help designers and engineers create products that are ready for localisation from the start.
- Collaborate with design teams on design systems, UI patterns, and content structures to improve quality and reduce downstream issues before code is written.
- Help define quality expectations, localisation considerations, and implementation guidance directly from design artefacts and product requirements.
Localisation Quality & Testing
- Perform hands-on Localisation QA testing across multiple languages, platforms, products, and regions, including linguistic, functional, visual, and internationalisation testing.
- Lead and support complex localisation quality initiatives, while contributing directly to day-to-day testing when needed.
- Develop and improve localisation test strategies covering linguistic, functional, visual, and internationalisation quality.
- Investigate complex localisation and internationalisation issues and work with engineering, design, product, and localisation teams to identify root causes and appropriate solutions.
- Help define localisation quality standards and ensure localisation considerations are integrated throughout the product development lifecycle, from design through implementation and release.
Software Engineering & Technical Solutions
- Design and develop software, internal tools, automation, and reusable services that improve product quality, design validation, and workflow efficiency.
- Build scalable software solutions that support validation of product experiences across design, development, and release stages.
- Contribute to codebases, frameworks, and technical infrastructure that improve quality signals, design consistency, and localisation support.
- Partner with software engineers to improve feature readiness, system testability, and quality-by-design practices.
- Integrate validation and quality workflows into modern development environments and CI/CD pipelines where appropriate.
Automation, Tooling & Process Improvement
- Identify opportunities to reduce manual work and improve localisation and product quality across design, engineering, and localisation workflows.
- Design and build tools, automation, integrations, or other technical solutions that help teams review designs, validate content, detect issues, and improve workflows.
- Choose the right technical approach for each problem, which may include traditional automation, scripts, plugins, APIs, AI/LLMs, or existing internal tools.
- Develop solutions that help identify localisation and quality issues earlier in the product lifecycle and provide faster feedback to teams.
- Prototype and test new approaches, measure their value, and develop successful solutions so they can be used by the wider Localisation team and potentially other teams.
Cross-Functional Leadership
- Act as a bridge across design, engineering, product, and localisation teams, helping align quality, scalability, and user experience goals.
- Communicate clearly with both technical and non-technical stakeholders, translating complex issues into actionable recommendations.
- Influence teams toward a shift-left, design-led quality approach.
- Contribute to planning, design reviews, implementation discussions, and release readiness with a focus on preventing issues early.
- Provide technical guidance and mentorship to members of the Localisation team, sharing engineering, automation, localisation, and quality best practices.
- Promote a culture of innovation, technical excellence, and continuous improvement.
Qualifications
Education
BS/BA in Computer Science, Engineering, Human-Computer Interaction, Design Technology, or a related field, or equivalent practical experience.
Experience
- 5+ years of experience in software engineering, design technology, quality engineering, localisation engineering, or related product development roles.
- Strong hands-on experience in software development, with the ability to build tools, systems, integrations, or automation that solve real product challenges.
- Experience working closely with design teams and Figma workflows, including reviewing designs, prototypes, component systems, and user journeys before implementation.
- Experience validating or testing Figma designs for quality, scalability, localisation readiness, and implementation feasibility.
- Practical understanding of localisation and internationalisation principles in digital products.
- Experience with localisation quality or testing across multilingual products, platforms, or regions.
- Strong programming skills in one or more languages such as Python, JavaScript, TypeScript, or Java.
- Hands-on experience building or experimenting with AI agents, plugins, copilots, or intelligent workflow tools.
- Experience with APIs, structured data, system integrations, and modern software development practices.
- Familiarity with developer collaboration tools such as GitHub, JIRA, and Confluence.
- Strong understanding of product development lifecycle, Agile methodologies, and cross-functional delivery models.
Soft Skills
Excellent written and verbal communication skills.
Strong product thinking and problem-solving ability.
Comfortable operating across design, engineering, product, and localisation domains.
Self-motivated, adaptable, and effective in a fast-paced environment.
Strong organisational and stakeholder management skills.
Desired qualifications
Experience with Figma design systems, component libraries, and design-to-development workflows.
Experience creating or contributing to Figma plugins, design validation tools, or workflow extensions.
Experience building AI agents, assistants, or plugins for design, engineering, content, or localisation use cases.
Experience influencing product quality earlier in the lifecycle through design review and engineering collaboration.
Familiarity with multilingual product development, translation workflows, or international launch readiness.
Experience in video games, consumer technology, digital entertainment, or large-scale product environments.
Fluency in one or more non-English languages is a plus.
What We Offer
The opportunity to shape next-generation quality, localisation, and design-to-development practices.
A dynamic and inclusive workplace where technical excellence, collaboration, and global impact thrive.
Competitive compensation, performance bonuses, and comprehensive benefits.
Career growth opportunities in a forward-looking engineering environment focused on quality, localisation, automation, intelligent systems, and early product excellence.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Hungary; Serbia; Montenegro; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Romania; Serbia; Montenegro; Hungary; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Bulgaria
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Competitive salary.
Up to 15% monthly bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Salary from 18.000 EUR to 24.000 EUR based on experience
b2b freelancer contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Greece
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary from 18.000 EUR to 24.000 EUR based on experience
Up to 15% monthly
bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
b2b contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Dublin, Dublin, Ireland, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a high-performance, experienced engineer to be a part of a team of Site Reliability Engineers. You will be working closely with engineering teams, product managers, as well as support, sales engineers and solution architects to build the future of the Fivetran Data Platform Reliability.
Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Cloud Service Providers(CSPs): AWS, Azure and Google Cloud
Kubernetes: Managed Kubernetes services (EKS, AKS and GKE)
Continuous Integration tools: github actions, Buildkite
Continuous Delivery: ArgoCd
Databases: Postgres and all the major Databases
Languages: Go, Java
Scripts: Typescript, Python, Shell
IaC: Terraform and Pulumi
RESTful API: FastAPI
Cloud networking: Privatelinks in Azure and AWS, Private service connect in GCP and site-to-site VPN tunnels in all 3 major cloud service providers - AWS, Azure and Google Cloud
What You’ll Do
As a member of the Site Reliability Engineering team, you will take ownership over the overall performance and reliability of Fivetran’s infrastructure, the robustness of the deployment pipeline, as well as timely and effective incident response and resolution. You will take responsibility for the growth and stability of Fivetran’s infrastructure, and be a key player driving effective incident response and overall issue avoidance.
Responsible for ongoing reliability and robustness of Fivetran’s production infrastructure by monitoring availability, capacity, and throughput.
Evolve systems by adding reliability into our product roadmap
Coordinate the re-prioritise or fix critical bugs for support or sales requirements as needed
Make recommendations to production infrastructure by interfacing with engineering to ensure 100% availability
Ensure scalable artifacts deployment to all environments by automation scripts
Constantly monitor infrastructure vulnerabilities and remedy them by working with the security team
Skills We’re Looking For
Expertise in managed Kubernetes (EKS, AKS, and GKE).
Knowledge of Cloud Platforms and related tooling: AWS, Azure, Google Cloud (GCP), Terraform, Ansible, Buildkite, Pulumi and ArgoCD.
Experience in Python/Shell scripting and Go Language. Bonus if you have Java.
Experience with Linux operating systems internals and administration
Experience with cloud networking like Site-to-Site VPNs, Privatelinks and Private Service connect (GCP)
AI-assisted engineering: Experience using AI tools for code review, automation, incident analysis, documentation, and reducing operational toil.
Bonus Skills
5+ years of experience working with SaaS products at scale
Experience with databases such as PostgreSQL
#LI-IM1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Nicosia
Job Overview
Wargaming is looking for a
Performance QA Team Lead
to join our
World of Warships PC
team. In this role, you’ll lead the Performance QA team, drive performance testing and automation using Python, and help ensure the game delivers a smooth and stable experience for players.
We’re looking for a technical leader with a strong and broad background in performance engineering, who can combine hands-on expertise with team leadership and help us continuously improve our performance testing practices.
Reports to
Head of QA
What will you do?
Lead the Performance QA team: task planning, coordination, mentoring, and technical guidance
Define and maintain performance testing strategy, coverage, baselines, thresholds, and regression criteria
Investigate performance regressions, identify bottlenecks, and drive root-cause analysis across client, backend, and system-level components
Drive performance testing and automation across game client, backend services, network interactions, and system-level scenarios
Create and maintain test infrastructure, tools, and frameworks for QA team
Maintain documentation for performance tests, tools, and testing processes
Collaborate with development and other teams to analyze performance results and drive improvements
Integrate and maintain performance testing within CI/CD pipelines
Participate in architectural and technical design reviews from a QA perspective
What are we looking for?
4+ years of experience in Performance QA, Performance Engineering, or related areas
Experience in leading QA teams or technical leadership
2+ years of professional experience with Python
Strong understanding of performance engineering principles and the ability to investigate performance issues across complex systems
Experience in at least one of the following areas: client performance, backend/load performance, distributed systems, or system-level performance analysis
Upper-Intermediate (B2) or higher English knowledge
What additional skills will help you stand out?
Experience in game development or performance testing of PC games
Knowledge of PC architecture and component interaction (CPU, GPU, memory, disk I/O)
Experience with game client profiling and GPU profiling tools
Experience with high-load or distributed backend systems
Experience evaluating, adopting, or integrating AI-assisted tools to improve team workflows, test development, and reporting
Work mode
This position is open in our Belgrade or Nicosia office
During the probation period: onsite work
After the probation period: onsite or hybrid (3 days per week in the office)
This role is eligible for relocation & immigration suppor
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include:
21 days annual leave (additional days based on years of service: up to 25 days)
Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
Sick Leave (10 days top-up to statutory allowance per year)
Maternity Leave (18 weeks top-up to statutory allowance per case)
Career development and education opportunities within the company
English Language courses fully covered by the company upon Manager’s approval
Private Health Care
Mental well-being program (iFeel)
Onsite gym and spa
Free parking close to the Nicosia offices, based on availability
Free drinks-equipped kitchen in every floor building
Eurobank benefits (if applicable)
Employee discounts (e.g. restaurants, bars, etc.)
Personal Gaming Account
Onsite canteen with subsidized prices for food and drinks
Company events, Social Clubs
Seniority Awards
Referral program - You can recommend the best talents to the company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see
Wargaming Candidate Privacy Policy
for details on how Wargaming uses your personal data.
Location: Bulgaria, Poland
Design, build, and optimize enterprise-grade solutions across a Salesforce ecosystem. Own end-to-end technical delivery: from detailed solution design and scalable development to deployment, integration enhancements, and production support, while continuously improving existing functionality as business needs evolve.
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The leading provider of vehicle lifecycle solutions, with headquarters in Chicago, enables the companies that build, insure, and replace vehicles to power the next generation of transportation. Its platform delivers advanced mobile, artificial intelligence, and car technologies. It connects a network of 350+ insurance companies, 24,000+ repair facilities, hundreds of parts suppliers, and dozens of third-party data and service providers. The customer's collective solutions enhance productivity and help clients deliver better experiences for end consumers.
What You’ll Do
Analyze and validate business, functional, and technical requirements to define effective solution approaches
Provide technical guidance and mentorship to team members, ensuring adherence to Salesforce best practices and CCC-approved design standards
Design, build, and deploy high-performance, scalable solutions across the Salesforce ecosystem
Collaborate with Salesforce developers, ETL teams, Business Analysts, and cross-functional partners to deliver cohesive end-to-end solutions
Evaluate existing systems to identify improvement opportunities and recommend changes that align with business objectives
Troubleshoot and resolve complex system issues, performing detailed root-cause analysis and driving timely resolution
Assess requirements and provide recommendations on scope, development effort, and technical feasibility
Research, evaluate, and introduce new tools, technologies, and best practices to continuously enhance solution quality
Perform architecture, design, and code reviews to ensure maintainable and scalable implementations
Participate in sprint planning, project planning, release coordination, and Agile ceremonies
Provide regular updates during daily Scrum meetings and status reporting
What You Bring
Extensive hands-on Salesforce development experience with strong proficiency in core platform capabilities
Preferred certifications: Platform Developer I & II, Administrator, Advanced Administrator, Sales Cloud, and Service Cloud
Deep expertise in Sales Cloud, Service Cloud, and overall platform architecture—including data modeling, security, and automation frameworks
Advanced experience with Apex triggers, Apex classes, Lightning Web Components (LWC), Aura components, Visualforce, Batch Apex, Queueable Apex, Flows, and REST/SOAP integrations (JSON & XML)
Strong troubleshooting skills with the ability to diagnose and resolve production issues including automation failures, Apex exceptions, and integration errors
Thorough understanding of Force.com framework, governor limits, integration patterns, and Salesforce design best practices
Comprehensive knowledge of Salesforce security/sharing models, custom object/field configuration, data management, workflows, validation rules, page layouts, and integration troubleshooting
English Language
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more.
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs.
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Zurich, Switzerland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Product
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible. We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale.
The Role
We are looking for a Senior Software Engineer to work on the rendering infrastructure of a novel search engine tailored for agentic AI consumption.
In this role, you will focus on loading modern web pages in a browser that we patch and build ourselves, so that content is rendered completely and reliably at a cost that works across billions of pages. You will work inside Chromium to remove what we do not need, make the rest faster and cheaper, and keep our build current as Chromium moves. Your work ensures that high-quality content is consistently available to the indexing and retrieval systems downstream.
In this position, your responsibility will be to
Change Chromium in its heavy core (Blink, the V8 integration, the compositor, the network service) to cut CPU, memory and startup cost per page
Strip Chromium down for agent workloads: skip what nobody needs, such as image and media decoding, web font downloads, and rasterization and GPU work where no one needs pixels, while keeping what page scripts depend on to run correctly (style, layout, animation frames, observers), and work out what breaks, or renders differently, when you do
Keep the browser compatible with the web: make sure that what we remove does not change how the sites we load behave or render
Profile and tune fleets of browsers: the process model, memory per renderer, startup, isolation and crash handling
Build the production system around it: how browsers are launched, pooled, recycled and monitored
You may be a good fit if you
Have 5+ years of experience building production systems, and are an expert in several of the following areas.
Inside the browser
Strong C++ in a large, performance-critical codebase, ideally Chromium, Blink or V8, or a comparable browser engine (Rust is a plus)
Chromium architecture: the process model, Mojo IPC, the rendering pipeline (DOM, style, layout, paint, compositing), and the network service
Building, debugging and shipping custom Chromium builds: the build system, tracing, crash analysis, and maintaining patches across releases
Performance and systems
Profiling CPU, memory and I/O for browser fleets, with tools such as perf, tracing and flame graphs
Linux process isolation and resource management, concurrency, and memory management
Have run browsers in production, or built the infrastructure that does, and can describe where the time and memory went
Strong candidates may also have experience with
Contributions to Chromium, Blink, V8, Firefox, WebKit or another browser engine
Building or maintaining a patched browser that you wrote the patches for
Browser instrumentation, including the Chrome DevTools Protocol
Working familiarity with how modern frontend frameworks render (SSR, CSR, streaming, hydration)
Distributed systems, Kubernetes, and Go or Python
The kind of problems you will work on
Cut the cost of loading a page in half. Where do CPU and memory go, and what would you change in the browser?
Turn off the GPU and image decoding for agent workloads. What breaks, and what changes in how pages load and render?
A page runs a script that never yields. How do we detect and stop it without help from the page?
Chromium ships a new version. How do we bring a large set of patches forward in days, not weeks?
Decide when a page is finished, for pages with analytics beacons, long polling and endless scrolling.
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Portugal
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For
Technical Advisor
to join our Global Customer Support Division. In this role, you will support enterprise customers in the successful operation, optimization, and strategic use of the Creatio platform with a focus on the MEA/America/Europe region.
You will act as the primary technical point of contact, developing a deep understanding of each customer’s architecture, business objectives, and system configuration. Combining strong troubleshooting expertise with a proactive, advisory approach, you will provide guidance, preventive monitoring, and technical consultations to ensure platform stability, maximize value, and support long-term customer success.
Responsibilities
Technical Account Ownership: Be the dedicated technical contact for assigned enterprise accounts. Ensure full visibility and ownership over all technical matters, escalations, and platform usage challenges.
Escalation Case Management: Collaborate closely with Support, Product, and RCD teams to resolve and manage critical incidents, coordinate escalations, and ensure SLA compliance for technical cases.
Proactive Monitoring and Risk Prevention: Continuously monitor system performance and health. Identify potential risks, inefficiencies, and bottlenecks, providing actionable recommendations to mitigate them before they impact the customer.
Platform Enablement Consulting: Guide customers on platform best practices, new feature enablement, system architecture, and performance optimization. Deliver tailored recommendations that align with their business roadmap.
Strategic Engagement Advocacy: Participate in QBRs and strategic reviews. Provide feedback to internal teams based on customer needs. Influence roadmap decisions through structured customer insights.
Requirements
4+ years of experience in enterprise technical support, professional services, or TAM/TA roles (preferably in B2B SaaS).
Experience with the Creatio platform or similar low-code/no-code solutions, as well as CRM systems or SaaS platforms, is considered a plus.
Hands-on experience with APIs, integrations, SQL (as a language), cloud infrastructure (IIS server, Redis server, SQL server), and performance tuning (monitoring tools e.g. Grafana, Zabbix).
Experience in managing technical relationships with enterprise customers.
Ability to lead technical workshops, explain complex ideas clearly, and influence outcomes.
Advanced English.
Proactive, customer-first mindset with strong ownership culture.
Professional competencies
Platform architecture configuration: Strong understanding of platform architecture, system capabilities, deployment models (cloud/on-prem), and integrations within CRM or enterprise SaaS environments
Technical troubleshooting diagnostic skills: Strong analytical mindset for investigating system issues, performance degradation, and cross-component dependencies.
Preventive support mindset: Ability to proactively detect trends and prevent escalations using monitoring tools, AI alerts, and system logs.
Communication stakeholder engagement: Capable of translating complex technical topics for non-technical stakeholders. Skilled in managing executive relationships.
Collaboration cross-functional influence: Experienced in working alongside support, customer success, and product teams to ensure seamless delivery of services.
Process and automation orientation: Familiarity with DevOps, CI/CD pipelines, and self-service enablement practices to improve scalability and efficiency.
What you should expect from us
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Задачи:
— Управление полным циклом рекрутинга для ролей BDM и Sales на рынках Африки и Азии
— Поиск, скрининг и взаимодействие с кандидатами через LinkedIn и другие релевантные каналы
— Проведение HR-интервью и оценка мотивации, стиля коммуникации и соответствия кандидатов рынку
— Координация этапов интервью с менеджерами по найму и поддержание процесса
— Поддержание организованного и здорового пула кандидатов
— Регулярное предоставление обновлений о ходе найма, проблемах и рыночных инсайтах
— Обеспечение плавного, профессионального и дружелюбного опыта для кандидатов
Требования:
— Опыт работы в рекрутинге от 3 лет
— Минимум 1 год опыта международного найма
— Опыт найма BDM, Sales Managers или других коммерческих ролей
— Опыт работы с рынками Африки и/или Азии
— Уверенное управление ролями от начала до предложения
— Сильные навыки поиска, скрининга и управления заинтересованными сторонами
— Хорошие организационные навыки и ответственность
— Владение английским языком на уровне B2 и выше
— Опыт работы с LinkedIn и ATS инструментами
— Знание русского языка будет плюсом
— Опыт в финтехе будет значительным преимуществом
Условия:
— Международный опыт найма на быстрорастущих рынках
— Возможность тесного взаимодействия с бизнес-стейкхолдерами
— Энергия стартапа с реальными возможностями для роста
— Высокий уровень доверия и автономии
— Четкие цели и видимый эффект от рекрутинга
— Дружелюбная и поддерживающая команда
О компании:
hirix — рекрутинговый партнёр по поиску IT-талантов, помогающий компаниям собирать сильные команды и специалистам находить проекты. Заказчик расширяет команду и ищет Sales Manager. Основные продукты — высокоточные системы машинного обучения для игровых платформ, повышающие LTV игроков, оптимизирующие расходы на привлечение и прогнозирующие отток ключевых клиентов. Команда обладает экспертизой в AI/ML и продукте.
Задачи:
— Разрабатывать и реализовывать Go-to-Market и коммерческую стратегию, определять направления масштабирования и развития бизнеса;
— Развивать новые каналы продаж и источники выручки, выстраивать стратегические партнёрства с tech-компаниями, интеграторами и отраслевыми игроками;
— Управлять отделом продаж: нанимать и развивать команду, выстраивать процессы и систему мотивации, повышать эффективность и качество продаж;
— Принимать личное участие в продажах: проводить переговоры и звонки, закрывать ключевые сделки, тестировать и внедрять новые sales-подходы и playbook’и;
— Анализировать рынок, конкурентов, воронку продаж и unit-экономику, на основе данных формировать и реализовывать управленческие решения;
— Вести переговоры с C-level и самостоятельно закрывать стратегически значимые сделки;
— Взаимодействовать с продуктовой командой: формировать продуктовые инсайты на основе рынка и клиентов, влиять на roadmap;
— Представлять компанию на конференциях и отраслевых мероприятиях, развивать публичное позиционирование бизнеса;
— Выстраивать систему метрик, прогнозирования и отчётности, регулярно предоставлять фаундерам информацию о результатах, планах и ключевых рисках.
Требования:
— 5+ лет в B2B-продажах и/или бизнес-девелопменте, из них не менее 2–3 лет на позиции руководителя коммерческого блока (Head of Sales/BD, CRO, CBDO или аналог);
— Подтверждённый опыт построения и масштабирования продаж и/или партнёрского направления с нуля, собственное авторство результата;
— Опыт работы в технологических компаниях (SaaS / PaaS / ML / сложные IT-решения) — 3+ года;
— Опыт разработки и самостоятельного владения коммерческой стратегией, включая выбор рынков, каналов и приоритетов;
— Умение брать сырые рыночные данные и создавать из них новые решения (например, пересобрать модель тарификации или переработать модель работы с партнёрами);
— Сильные аналитические навыки: умение работать с большим объёмом данных (продажи, рынок, продукт) и превращать их в структурированные выводы и решения;
— Опыт управления командой (найм, развитие, performance management);
— Навык ведения переговоров и закрытия сделок на уровне CEO / CTO / CDO, готовность лично участвовать в переговорах на начальном этапе;
— Английский — уровень С1+; Испанский — преимущество, но не обязателен.
Условия:
— Комфортная рабочая атмосфера;
— Гибкое начало рабочего дня;
— Оплачиваемые отпуска и больничные;
— Компенсация спорта и языковых курсов;
— До 5 оплачиваемых day-off в год;
— Доступ к корпоративной библиотеке MyBook;
— Оплата образовательных курсов, конференций и форумов;
— Высокий уровень влияния на стратегию и развитие компании.
Чем Вам предстоит заниматься:
• Сопровождать получение EMI-лицензии и взаимодействовать с Central Bank of Cyprus;
• Выстраивать и развивать AML/CFT, KYC/KYB, санкционный compliance и transaction monitoring;
• Построить функцию risk management и внутреннего контроля;
• Сопровождать регуляторные аудиты и проверки;
• Оценивать новые продукты и рынки с точки зрения compliance;
• Курировать ключевые юридические вопросы и договоры с банками, эквайерами, Visa/Mastercard и партнёрами;
• Постепенно формировать команду compliance / AML / risk / legal.
Что для нас особенно важно:
• 8+ лет опыта в compliance и/или financial legal;
• 3+ года ответственности за compliance-функцию;
• Обязательный практический опыт в лицензированной EMI или платёжной компании;
• Опыт прохождения лицензирования у регулятора EU/EEA;
• Практический опыт AML/KYC, санкций и transaction monitoring;
• Опыт взаимодействия с финансовыми регуляторами;
• Высшее юридическое образование;
• Английский C1/C2;
• Готовность регулярно присутствовать на Кипре.
Плюсом будет опыт работы с CBC, запуск compliance-функции с нуля и сертификации ACAMS / ICA / CAMS.
Location: Limassol; Nicosia
Workplace: hybrid
Performance Marketing Specialist
The Role:
We are seeking a talented and data-driven Performance Marketing Specialist to join our team in a rapidly growing, fast-paced, and agile environment. In this role, you will assist in planning, executing, and optimizing performance marketing campaigns to support key actions and achieve our business objectives. Your growing knowledge of digital marketing, analytics, and optimization techniques will play a valuable role in supporting our marketing goals and maximizing return on investment (ROI).
The main responsibilities of the position include:
Assist in the execution of performance marketing strategies to help meet predefined goals.
Support audience research and segmentation to help identify target demographics, interests, and behaviours for effective campaign targeting.
Prepare comprehensive reports and performance summaries to communicate campaign outcomes, insights, and recommendations to team leaders and stakeholders.
Monitor and optimize campaign performance through ongoing data analysis and minor tactical adjustments to support key performance indicators (KPIs).
Assist in tracking advertising budgets and support data-driven allocation decisions across campaigns based on performance analysis and ROI.
Stay up to date with industry trends, emerging technologies, and best practices in performance marketing to continuously learn and improve campaign techniques.
Gather data for competitor analysis to help track the strengths, weaknesses, and strategies of key competitors.
Collaborate with internal and external stakeholders to support the successful execution of marketing campaigns.
Main requirements:
BSc/MSc in Mathematics, Statistics, Marketing, or a related field.
At least 2 years of professional experience. Relevant work experience will be considered an advantage.
Hands-on familiarity with digital advertising platforms and tools, such as Google Ads, META ads, X ads, Tik Tok ads, Google Analytics 4, Data Studio, and other relevant platforms will be considered an advantage.
Experience in programmatic ads will be considered an advantage.
Familiarity with AI tools and their application in daily workflows will be considered a plus.
Solid Microsoft Excel skills.
Strong analytical skills and ability to interpret data to make informed decisions and optimize campaign performance.
Self-motivated and results-oriented mindset.
Eagerness to learn new tools and technologies.
Highly organized and be able to adapt quickly to changing priorities and thrive in a fast-paced, dynamic environment by managing multiple projects simultaneously.
Excellent oral and written communication skills in English.
Benefit from:
Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Test your edge – Aptitude Assessment
Deep Dive – First Interview with Your Future Team
Bring It to Life – Role-Specific Take-Home Task
Test your edge – Personality Assessment
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Portugal
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we're looking for:
AI Consultant to help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.
The role is based in Portugal.
Key Responsibilities:
Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
Support customer presentations and executive discussions around AI strategy.
Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.
Required Skills & Competencies:
Strong skills in business analysis, process design, value mapping, and discovery.
Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
Hands-on experience designing or launching AI-powered solutions or AI agents.
Experience translating business requirements into solution designs.
Experience working with enterprise customers and multiple stakeholders.
Excellent executive communication and presentation skills.
Strong analytical and systems thinking.
Excellent spoken and written English.
What to expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong (Onsite)
Type: Full Time
The Role
We’re looking for a QA Engineer who loves games, sweats the details, and enjoys learning new technology. Motion-based QA is different from traditional game QA: you’ll test with your whole body in real-world environments (lighting, room sizes, player heights, 1–4 players, etc.). Prior motion-gaming experience is
not required
—strong QA fundamentals and a learning mindset are.
What You'll Do
Create and execute test plans and test cases for motion-based games and the Nex Playground experience.
Validate core player experience for living-room play: onboarding, clarity, responsiveness, and “is this fun and understandable?”
Test motion-game fundamentals such as responsiveness/latency, recognition consistency, occlusion handling, and edge cases.
Perform functional, usability, regression, localization, and device/compatibility testing across the product surface area.
Write excellent bug reports with clear repro steps, expected vs. actual results, environment details, and short video captures when helpful.
Collaborate cross-functionally: clarify requirements, ask good questions, and flag risk areas early.
What We're Looking For
1–2 years of experience in IT or the game industry (or equivalent hands-on experience).
Strong understanding of QA methodologies, tools, and processes.
Excellent analytical and problem-solving skills.
Strong attention to detail and a commitment to quality.
Good communication and teamwork skills.
Ability to work independently and manage multiple tasks simultaneously.
Good command of written and spoken English.
Hands-on comfort with hardware and TV setups, including basic troubleshooting (network, setup flows, updates)
Willingness to perform physical movements during testing and appear in internal test recordings.
A genuine interest in games and player experience—especially party/family-friendly titles.
Nice to Have
Cantonese and/or Mandarin fluency
Experience testing camera-based, motion, AR, or computer vision products.
Experience testing multiplayer/local co-op or party games.
Familiarity with Unity, Android-based hardware, or mobile gaming.
Experience setting up consumer electronics (TVs, consoles, streaming devices).
Experience with test automation or scripting (even small personal projects).
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
PagerDuty is seeking an Account Executive (AE) to join their high-performing, customer-focused team. The role involves driving growth and expansion within an established customer portfolio by combining strategic account management with consultative enterprise selling. The AE will partner with C-level executives and key stakeholders to deliver measurable outcomes through Operations Cloud conversions and multi-product adoption. Responsibilities include owning and growing a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities; building and maintaining trusted executive relationships through regular in-person engagement and consultative selling; developing and executing strategic account plans to identify growth areas, expansion pathways, and competitive positioning; driving adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI; executing complex, multi-product sales motions and partnering with Solution Consultants for technical validation and proof-of-concept activities; maintaining accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework; and collaborating with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.
Basic qualifications include 8+ years of experience in B2B sales, account management, or expansion roles within SaaS or cloud software; proven success managing a quota in complex, long-cycle enterprise sales; demonstrated experience selling to and influencing C-level executives; proficiency with Salesforce (SFDC) for pipeline management and forecasting; and a Bachelor’s degree or equivalent experience.
Preferred qualifications include prior enterprise sales expertise leveraging MEDDPICC & Value Selling; experience managing high-value accounts; track record of success with multi-product sales and solution-based selling models; strong understanding of enterprise software ecosystems, Operations Cloud, or DevOps environments; and strategic thinking with exceptional communication, negotiation, and relationship-building skills.
The base salary range for this position is $131,000.00 - $170,500.00 USD per year. The role may also be eligible for bonus, commission (50/50 split), and/or benefits. PagerDuty operates a hybrid work model with offices in 8 major cities but this role is remote with location restrictions. PagerDuty offers a competitive total rewards package including comprehensive benefits, flexible work arrangements, company equity, ESPP, retirement plans, generous paid vacation, paid parental leave, volunteer time off, company-wide hack weeks, and mental wellness programs.
PagerDuty is an equal opportunity employer committed to providing reasonable accommodations for qualified individuals with disabilities. The company uses the E-Verify employment verification program.
УдалённоHungary; Serbia; Montenegro; Portugal
УдалённоRomania; Serbia; Montenegro; Hungary; Portugal
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.