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Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow. The role Checkout.com http://Checkout.com are actively looking for an enthusiastic and talented Senior Sales Manager to join our Commercial Team in London to drive rapid growth across various industries for our revolutionary online payment solution. If you are a driven and focused salesperson with a proven track record of selling cutting edge payment solutions in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivalled uncapped recurring commissions plan. Reporting to the Director, the Senior Sales Manager will handle multiple sales cycles, always ensuring a high conversion rate and outperforming the sales targets. Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform sales targets through personal drive. How you’ll make an impact - Identify the most promising merchants and prospects and grow a healthy pipeline across various verticals - Sell our new cross-borders payment solutions and services to eCommerce merchants through outbound and inbound techniques - Help new merchants evaluate http://checkout.com/Checkout.com http://Checkout.com and handle detailed questions about our product capabilities, serving as a consultant and industry expert - Prepare thorough presentations and proposals for prospective merchants - Orchestrate the entire Sales process and act as the main point of contact for merchants and internal stakeholders - Partner with other Sales team members to share best practices, key business insights and industry trends - Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information What we’re looking for - 5+ years Sales experience, with at least 3 years of payments experience - Solid network of potential prospects and partners - Knowledge of Salesforce - Tech-savvy, with a passion for Technology - Solid business acumen and awareness of financial factors - Exceptional communication, negotiation skills and techniques - Highly organized and able to prioritize shifting workloads and responsibilities effectively Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

- Build the console screens finance teams use daily: agent spending, decisions behind payments, and approval queues. - Implement a policy editor that turns spending rules into readable, publishable policies with change history.

• Поиск и B2B-продажи платежных решений для iGaming операторов на рынке СНГ. • Полный цикл: от лидов до договоров и запуска.

Location: Warsaw, Poland On behalf of MortgageTech Client #1 , SD Solutions is looking for a talented Senior Full Stack Developer SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Build features across the stack: Vue 3 + TypeScript on the front, Django + DRF on the back Evolve core engines: loan pricing and investor eligibility matching Integrate with the mortgage ecosystem: LOS platforms, due diligence providers, credit and valuation vendors Design data models and background pipelines that stay fast as volume grows Write the tests that keep it all honest: pytest, Vitest, Playwright Requirements: Daily, hands-on work with AI coding agents (Cursor, Claude Code, Codex, or similar): runs several in parallel and knows where their output needs judgment Hands-on experience building AI into a product: LLM features, agents, retrieval, evaluation. Not only coding with AI tools 5+ years building production software, with real depth on both sides of the stack 3+ years hands-on Vue.js + TypeScript Strong Python + Django, solid REST API instincts, and real database skills: schema design, query performance, safe migrations Experience in complex platform companies: real integrations, real data, real scale A strong eye for UI/UX and clear communication Proven remote work: has shipped for years from a home office, communicates in writing by default, and does not need someone nearby to stay unblocked Strong team player, easy to work with, and quick to move Charismatic and likes to lead: pulls people along without needing the title Excellent English, written and spoken Able to work independently and carry several threads at once Proactive mindset and a real appetite for learning new technologies Comfortable in a client-facing, professional environment Advantages: Fintech or mortgage background OpenSearch Playwright About the company: A direct marketplace for whole-loan mortgage transactions, providing lenders and investors with smarter pricing, automated eligibility assessment, and end-to-end transaction management — built to modernize an industry still heavily reliant on manual processes. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

— Поиск и привлечение новых аффилиатов по моделям CPA и Revenue Share. — Ежедневный affiliate hunting и обработка входящих лидов.

Location: City of Johannesburg, Gauteng Workplace: hybrid As Financial Markets Analyst, South Africa, you’ll create clear, accurate and engaging content about financial markets for a South African audience. You’ll explain market movements, macroeconomic events and product concepts in a way that retail clients, media partners and internal stakeholders can easily understand. The role combines market analysis, writing and education. You’ll work closely with the Brand, Communications, Marketing, Commercial, Legal and Compliance teams to make sure everything we publish is accurate, balanced, client-centric and appropriate for a regulated financial services environment. This is a content, education and market-commentary role. It doesn’t involve giving advice, managing portfolios, dealing or making trade recommendations, and all content must stay in line with Capital.com’s execution-only, non-advisory model. Capital.com South Africa is an Authorised Financial Services Provider and an FSCA-approved Over-the-Counter Derivative Provider. Responsibilities: • Produce regular market commentary across major asset classes, including indices, equities, commodities, foreign exchange, crypto assets and key macroeconomic themes. • Prepare and contribute to written content for publication, including market updates, educational articles, explainers, and website content. • Create educational content that helps clients understand financial markets, CFDs, leverage, margin, risk management concepts and platform/product mechanics. • Work with Compliance to ensure market commentary and educational content meet applicable regulatory, financial-promotion and brand standards. • Monitor market news, economic calendars and relevant local/international developments to identify timely content opportunities. • Collaborate with central content, brand and communications teams to adapt global market themes for the South African audience. • Maintain a consistent tone of voice: clear, balanced, factual, risk-aware and suitable for a regulated, execution-only business. Requirements: • 3-5 years' experience in financial markets content, brokerage education, market research, fintech, trading education or a related financial-services environment. • Bachelor's degree in Finance, Economics, Commerce, Investment Management, or a related field. • Strong understanding of financial markets, including FX, indices, equities, commodities, macroeconomic data, market sentiment and derivative products such as CFDs. • Excellent writing ability, with experience producing clear and publishable financial markets content for external audiences. • Good judgement in distinguishing general market commentary and education from advice, recommendations, trading signals or personalised guidance. • Comfortable supporting media-facing activity, including preparation for seminars, webinars, podcasts, video content or written Q&A. • Fluent in English. Advantageous: • SAIFM / RPE modules, particularly Introduction to Financial Markets, Regulation and Ethics, or Derivatives. • RE5 regulatory exam. • Additional South African language skills would be beneficial but are not essential. Local market knowledge: • Understanding of the South African financial-services landscape, retail investor behaviour and local media environment. • Awareness of FSCA expectations for financial promotions, fair client communication and conduct risk in financial-services marketing/content. What will you get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

Location: Austria We are the creators of a new fintech era! Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,500 professionals united by a shared vision of shaping the future. We are building our own blockchain ecosystem to ensure maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies. Our official partners include Juventus, FC Barcelona, Lifecell, FACEIT, and VISA. Requirements 10+ years of experience in software engineering, infrastructure, and/or cloud environments. 5+ years in hands-on senior technology leadership roles (CTO, VP Engineering, Head of Engineering, IT or SRE). Strong experience in at least 2 of 3 areas: digital asset/custody/KMS/MPC/HSM infrastructure; trading/FinTech infrastructure and APIs; cloud automation/AWS/Kubernetes/multi-region DR. Experience working with structured control or regulatory frameworks such as ISO 27001, PCI DSS, SOC 2, DORA, or financial-services requirements. Hands-on ability to review architecture, lead major incidents, challenge technical decisions, and produce audit-ready technical documentation. EU citizenship or valid work authorization and willingness to travel regularly to Vienna. Responsibilities Platform Architecture & Boundary Control: Own the EU entity’s technology architecture and establish clear control boundaries between Group services and local infrastructure. Custody, Key Management & APIs: Oversee relevant digital asset custody, KMS, APIs, Travel Rule integrations, on-chain monitoring, and nodes. ICT Operations & Asset Management: Maintain the ICT asset inventory, patching/vulnerability remediation, and appropriate technical/security logging. SDLC & Release Controls: Establish secure SDLC processes, CI/CD security controls, environment separation, and deployment approval gates. Incident Management & BCM/DR: Lead major technology incidents, BCP/DR testing, failover exercises, and technical root-cause analysis. Team & Vendor Management: Build and lead the local Engineering/DevOps/SRE/IT Operations capability and oversee relevant technical vendors. Working terms Immerse yourself in Crypto: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions and an inspiring environment to help you thrive. 25 business days of paid leave. Additional days off for national holiday For this position, a minimum monthly salary in accordance with the Collective Agreement for Employees in Information and Consulting is foreseen. Overpayment in line with market standards, depending on your qualifications and professional experience, is intended. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .

Location: Remote - Japan - APAC Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Role As a Senior DevOps Engineer you will design, build and operate the platforms behind software delivery, edge and L7 networking, platform access, and the application-facing parts of our observability stack. Alpaca is expanding fast and our needs grow with it, so we run a follow-the-sun model that keeps those systems covered around the clock. This role is the team's presence in its own region: supporting and owning that platform in your timezone. While we are not looking for a specialist in a single tool, deep expertise in one of the tools we use alongside a broad skillset would be an advantage. What we care about most is judgement: thinking in terms of delivery and the request path, understanding business priorities and the pressure that comes with fast growth, and carrying a piece of work across quarters to a high standard without needing supervision. The engineers who do well here choose the simple solution over the easy one, even when the simple one takes longer to find. Things You Get To Do Help the engineers who build on our platform : troubleshoot problems across the stack, advise teams on how to use what we run, and take your share of the support rotation during your region's hours. Participate in our Follow-The-Sun on-call model: watch and triage alerts, join and declare incidents, lead structured debugging and escalation, and drive blameless post-mortems and the post-actions that actually close the loop. Own the path a change takes to production - GitHub Actions into Argo CD, with Helm underneath - and the release tooling that has to work across multiple clusters and regions. Run high-traffic edge and API gateway infrastructure serving hundreds of millions of requests a day globally, where performance, availability and safe change all matter at once. Operates the internal tooling the rest of engineering depends on - Grafana, Sentry, Teleport, Metabase, Atlantis and others - as production services with real users rather than one-off installations. Advance Platform-as-a-Product: build self-serve capabilities and paved paths so engineers can get what they need through a golden path rather than a hand-off, measured by how quickly and safely the rest of engineering can ship. Take improvement projects end to end , from a problem nobody has framed yet through to something running in production that other teams rely on. Who You Are (Must-Haves) 5+ years in a DevOps, Platform/Infrastructure, or SRE role, with a proven track record operating large-scale, high-availability, high-performance systems in production. A track record of carrying multi-quarter platform work end to end in a complex environment running multiple Kubernetes clusters. Deep production Kubernetes experience across multiple clusters - upgrades, debugging and day-to-day operational ownership - including packaging and deploying workloads with Helm. Strong Infrastructure-as-Code skills with Terraform, structuring codebases across multiple environments, with GitOps as a first principle and least-privilege as a default mindset. Proven experience building and owning CI/CD pipelines at scale, for example with GitHub Actions, including releases that deploy to multiple production locations rather than only promoting through environments. GitOps continuous delivery with Argo CD, or a comparable tool you can transfer from. Working production experience on Google Cloud, ideally GKE. You do not need to have designed landing zones or cloud topology, but you should be fluent operating on GCP day to day. Solid L7 networking fundamentals - load balancing, DNS, TLS and HTTP routing - and comfort debugging the request path from edge to workload. A Platform-as-a-Product mindset, treating what the team runs as products with real users rather than internal installations. Able and willing to take part in a Follow-The-Sun on-call rotation from APAC or EMEA hours, and to work effectively in a distributed, async-first team with strong written communication. Who You Might Be (Bonus Points) You can succeed in this role without all of the below, but any of these will help you ramp faster: Policy-as-code and IaC quality tooling (OPA/Conftest, Checkov, tflint, Atlantis, or similar). Experience managing Terraform state, module registries and versioning at scale across many teams. Running secret management at scale (HashiCorp Vault, OpenBao, or similar) as a service other teams depend on. Internal PKI and certificate lifecycle management (private CAs, issuance and rotation, mTLS between services). Experience building self-serve developer platforms and internal golden paths (e.g. with Backstage, Tilt, or similar). Production experience on Azure alongside GCP. Working proficiency in Go for automation and tooling. Strong Linux (Debian/Ubuntu) and container (Docker/containerd) fundamentals. Security and compliance experience in a regulated environment (SOC 2, audit logging). Familiarity with trading, brokerage, or other regulated fintech domains. How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a ! Requirements We're looking for a Senio/Staff-level engineer with an open mind and a builder's instinct - someone who goes beyond executing tasks and is ready to own the High-Performance practice end-to-end: establish engineering processes, drive R&D, evaluate and champion new technologies, and lead their adoption in production. The ideal candidate can bridge the gap between business requirements for low latency and high throughput and the realities of existing infrastructure - translating "we need to be faster" into an actionable technical roadmap. You bring a fresh perspective, know how to organize the work, and are equally comfortable optimizing a hardware parameter and presenting a strategy to stakeholders. We expect 5+ years of hands-on experience as a DevOps/SRE/Systems Engineer in performance-critical environments - and the maturity to grow yourself and grow a team around you. Linux: Advanced administration and OS-level tuning — real-time OS configurations, cgroups, CPU isolation, memory management, and low-level network stack configuration. Hardware Internals: Deep understanding of CPU power and performance states (C/P-states), Hyper-Threading / SMT trade-offs, TX/RX ring configuration, and the full data path from NIC through PCIe to memory and CPU. Ability to reason about and tune each stage of that path under production load. Networking & TCP Internals: Deep knowledge of TCP/IP — congestion control, ACK behavior, buffer tuning, and protocol-level latency sources. Strong Linux networking fundamentals: low-latency NIC configuration, bypass networking technologies (DPDK, RDMA), and market connectivity (multicast feeds, co-location networks, VPNs). Performance Engineering: Practical experience profiling latency-sensitive systems; familiarity with tools such as perf, flamegraph, strace, tcpdump, eBPF, and hardware performance counters. Containerization: Deep knowledge of Docker and Kubernetes, including low-overhead deployment patterns and performance trade-offs of containerized workloads. IaC: Proven track record with Ansible, Terraform, and Helm in production environments. Monitoring: Hands-on experience with the Prometheus / Grafana stack; ability to build latency-aware dashboards and alerting (P99, jitter, throughput KPIs). Scripting: Solid scripting in Bash and Python; Golang is a strong plus given its role in systems tooling. CI/CD & Secret Management: Strong grasp of CI/CD pipelines with experience integrating performance validation stages; familiarity with Vault for secrets management. Security: Understanding of DevSecOps principles and Kubernetes security policies. Key Performance Metrics You'll Work With Latency Distribution - P99 / P99.9 across the tick-to-trade path, using hardware-level timestamps (NIC/PTP). Jitter - variance between min/max latency, measured over large sample sets in live market conditions. Throughput - messages per second (orders + cancels) under exchange burst scenarios. System Reliability - сontinuous monitoring of uptime Extra Credit / Big Pluses Hands-on experience with kernel-level optimization: syscall reduction, network stack bypass (DPDK, RDMA, Solarflare OpenOnload). Background in HFT, algorithmic trading, or other ultra-low-latency production environments. Experience with hardware timestamping, PTP/IEEE 1588, and precision time synchronization. Familiarity with colocation operations and exchange connectivity (cross-connects, proximity hosting). Proven SRE track record with formal SLO/error budget frameworks in latency-sensitive contexts. DevSecOps: vulnerability scanning, Zero Trust, RBAC, and secure delivery pipelines. Understanding of business processes in FinTech, crypto, or electronic trading. Responsibilities Low-Latency Infrastructure Ownership: Design, deploy, and continuously optimize infrastructure for latency-sensitive trading systems — market data handlers, order/deal gateways, and risk check engines. Own the full stack from bare metal to application delivery. Define and maintain a reference architecture for low-latency connectivity when onboarding new trading venues, including reproducible configuration baselines, validation procedures, and performance acceptance criteria — so every new venue goes live on a proven, optimized stack. Cloud & Hybrid Network Connectivity: Design, implement, and maintain complex low-latency network solutions for cloud provider interconnects - including cross-connects and Direct Connect / ExpressRoute links between cloud regions, hybrid on-premise/cloud topologies, and high-throughput inter-server fabrics. Ensure both latency minimization and fault tolerance at every layer: physical redundancy, failover routing, and path diversity across providers and regions. Hardware & OS Stack Tuning: Go deep on the full hardware and OS stack - CPU pinning, C/P-states, HT/SMT configuration, NUMA topology, IRQ affinity, TX/RX ring sizing, NIC offloading, and network stack bypass (DPDK/RDMA where applicable). Understand the complete data path from NIC through PCIe to memory and CPU - and optimize every hop. Infrastructure as Code (IaC): Automate provisioning and configuration of high-performance environments using Ansible, Terraform, and Helm - with performance reproducibility as a first-class requirement. Latency Profiling & Benchmarking: Systematically profile and debug latency hotspots across the full execution path. Establish and maintain SLA/SLO targets; track P99/P99.9 distributions, jitter, and throughput - not just averages. CI/CD for Performance: Build and maintain CI/CD pipelines that include automated latency regression testing, so performance degradations are caught before they hit production. Monitoring & Observability: Design and operate comprehensive latency monitoring and alerting systems (Prometheus, VictoriaMetrics, Grafana) - including hardware timestamping (NIC/PTP) and fine-grained performance telemetry. Colocation & Network Placement: Research, evaluate, and manage optimal server placements - colocations, cross-connects, proximity hosting. Work closely with network and infrastructure teams to minimize physical and logical distance to exchanges. High Availability & DRP: Design systems that maintain stability and reliability under peak load while continuously pushing latency lower - zero regressions, always. Cross-Team Collaboration: Work alongside algo developers, quant teams, and network engineers to ensure trading strategies execute with minimal infrastructure overhead. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .

Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a Middle DevOps ! Requirements We're looking for candidates with 3+ years of hands-on experience as a DevOps / SRE and deep expertise in the following technologies: Linux: Advanced administration and OS-level tuning. Containerization: Deep-dive knowledge of Docker and/or Kubernetes. IaC: Proven experience with Ansible, Terraform, Helm. Network: Solid networking skills on Linux, including VPN solutions, Proxies, and Web servers. Monitoring: Practical experience with the Prometheus Stack and Grafana. Scripting: Proven track record writing scripts in Bash, Python (Golang is a nice-to-have/big plus). CI/CD: Strong grasp of core CI/CD tools and experience with secret management using Vault Security: Understanding of DevSecOps principles and hands-on experience configuring security policies in Kubernetes. Extra Credit / Big Pluses Linux: Deep-dive into kernel-level optimization, from syscalls to network card tuning. Experience operating High Availability / Low Latency solutions. Background in building and operating Big Data and Data Analytics platforms. Understanding of business processes in the FinTech/Banking/Crypto sector. Proven track record as an SRE. DevSecOps: Vulnerability detection, enforcing security best practices (Zero Trust, RBAC, secure code delivery), and experience with scanning tools (Trivy or Snyk). Responsibilities Hybrid Infrastructure: Get your hands dirty with both cloud providers and bare-metal servers. This includes administering Linux servers (Ubuntu, CentOS, RHEL), incident resolution, and troubleshooting. A high-level understanding of the Linux stack: Skills in working with files and scripts in Linux, and an understanding of the principles of security, account management and access control. Infrastructure as Code (IaC): Automating deployment and configuration using Ansible, Helm, and Terraform. CI/CD: Building and maintaining rock-solid CI/CD pipelines. Monitoring & Observability: Setting up and optimizing comprehensive monitoring and logging stacks (Prometheus, VictoriaMetrics, GrafanaLabs stack, ELK stack). High Availability & DRP: Designing and implementing architecture that adheres to principles of High Availability (HA), scalability, and Disaster Recovery Planning (DRP). Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .

Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a DevOps Engineer with Big Data Skills! Requirements We're looking for a DevOps engineer with 4+ years of hands-on experience, at least 2 of them spent building and running data or analytics infrastructure. You've designed systems that move, store, and serve data at scale. Warehouse maintenance is part of your daily routine, and writing Python, Bash, or SQL scripts is second nature. You treat data security as a core responsibility: you protect confidentiality, enforce zero-trust, least-privilege access, and automate everything you touch. Solid IaC skills are a must. IaC & CI/CD: Production experience with Terraform, Ansible, and Helm, plus CI/CD systems (GitLab CI, GitHub Actions, Jenkins, or ArgoCD). We expect you to design pipelines, not just use them. Containerization: Working knowledge of Docker and Kubernetes, including running data workloads on it (like Spark on Kubernetes, stateful services, operators). Cloud: Solid experience with AWS (S3, EC2, EMR, Redshift, Glue, IAM) or an equivalent cloud provider. Linux & Networking: Solid Linux administration skills and foundational networking knowledge relevant to distributed systems. Analytical Databases: Hands-on operation of ClickHouse and/or the Hadoop ecosystem (HDFS, Hive, YARN), including cluster setup, tuning, and scaling. Data Warehouses: Practical experience with Snowflake or Redshift, covering warehouse sizing, workload management, performance tuning, and cost control. Large Databases: Experience administering databases at terabyte scale: replication, backup and restore strategies, partitioning, and migrations with minimal downtime. SQL & Scripting: Strong SQL skills, including reading execution plans and optimizing heavy queries. Confident in Python and Bash for automation, data parsing, and investigation. Data Lakes & Object Storage: Working knowledge of S3-compatible storage, columnar formats, partitioning strategies, and data lifecycle management. Orchestration & Streaming: Familiarity with Airflow (or similar orchestrators) and Kafka, and how they fit into data pipelines. Extra Credit / Big Pluses Experience with Tableau, Power BI, Looker, Superset, or similar BI tools, including administration, performance tuning, and data source design. Hands-on experience with dbt and analytics engineering practices. Experience with open table formats (Apache Iceberg, Delta Lake, Hudi) and query engines like Trino/Presto or Athena. FinOps experience in data platforms: managing Snowflake credits, Redshift clusters, and storage costs at scale. Spark performance tuning and job optimization. Change data capture (CDC) with Debezium or similar tools. Data quality tooling (Great Expectations, Soda) integrated into CI/CD. Golang or Rust tooling experience. Knowledge of data governance and compliance (GDPR, data retention, PII handling). Understanding of business processes in the FinTech/Banking/Crypto sector. Responsibilities Infrastructure Ownership: Own the infrastructure behind our data and analytics platform, from provisioning to daily operations. Keep it reliable, scalable, and cost-efficient as data volumes grow. Infrastructure as Code: Provision and configure all data infrastructure with Terraform, Ansible, and Helm. CI/CD Pipelines: Build and maintain delivery pipelines for both infrastructure and data code (ETL jobs, Airflow DAGs, dbt models, schema migrations), with automated testing, safe rollouts, and fast rollback. Database & Warehouse Operations: Maintain ClickHouse, Snowflake, Redshift, and вPostgreSQL at multi-terabyte scale, handling replication, backups, upgrades, capacity planning, and disaster recovery. Data Lake Storage: Manage S3-compatible data lake storage, including partitioning, file formats, and lifecycle policies. Automation & Script Optimization: Refactor and automate Python, Bash, and SQL scripts to cut runtimes and eliminate manual work. Performance & Cost: Right-size clusters and warehouses, tune heavy queries, and keep compute and storage spend under control. Monitoring & Alerting: Cover data infrastructure with metrics, logs, and alerts for cluster health, pipeline SLAs, and job failures. Security & Access Control: Enforce least-privilege access, secrets management, encryption, and auditability for sensitive data. BI Infrastructure: Support the infrastructure behind Tableau or similar BI tools. Big Data Platforms: Deploy, tune, and troubleshoot Hadoop, Spark, and Kafka clusters in production. Collaboration: Work with data engineers, analysts, and developers to turn their workloads into solid infrastructure decisions. Security & Access Control: Implement role-based access, secrets management, encryption at rest and in transit, and auditability for sensitive datasets in line with regulatory requirements. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .

Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a Senior DevOps! Requirements We're looking for candidates with 5+ years of hands-on experience as a DevOps / SRE and deep expertise in the following technologies: Linux: Advanced administration and OS-level tuning — real-time kernels, process scheduling, memory management, cgroups, CPU isolation, and I/O optimization. Cloud platforms: Understanding of and experience in building complex systems focused on high availability (HA), low latency and high-performance computing (HPC) Networking: Deep understanding of TCP/IP, UDP, multicast, Ethernet, VLANs, and PTP at the wire level. Experience with low-latency network configurations and familiarity with kernel bypass technologies (DPDK, RDMA) is a strong plus. Containerization: Deep-dive knowledge of Docker and Kubernetes, including performance trade-offs of containerized workloads and low-overhead deployment patterns. IaC: Proven experience with Ansible, Terraform, and Helm in production environments. Hardware Performance: Working knowledge of how CPUs, NIC queues, memory, and storage behave under pressure. Hands-on experience with hardware tuning (BIOS configs, CPU isolation strategies, NIC queue management). Monitoring: Practical experience with the Prometheus / Grafana stack; ability to build latency-aware dashboards and fire meaningful alerts rather than noise. Scripting: Proven track record writing production scripts in Bash and Python. Golang is a significant plus. CI/CD: Strong grasp of core CI/CD tools and experience with secret management using Vault. Security: Understanding of DevSecOps principles and hands-on experience configuring security policies in Kubernetes (Zero Trust, RBAC, secure code delivery). Databases: Solid working knowledge of SQL and/or NoSQL databases under operational conditions. On-Call & Incident Response: High sense of ownership for production systems — willing to participate in on-call rotations and available to respond to critical incidents outside business hours when the situation demands. Extra Credit / Big Pluses Linux: Deep-dive into kernel-level optimization — from syscalls and network card tuning to DPDK or FPGA-based networking. Proven experience operating High Availability / Ultra-Low Latency solutions in live trading environments. Experience with hybrid infrastructures (on-premise + cloud) — colocations, cross-connects, and proximity hosting. Background in building and operating Big Data and Data Analytics platforms. Understanding of business processes in the FinTech / Banking / Crypto / HFT sector. Proven track record as an SRE with formal SLO / error budget frameworks. DevSecOps: Vulnerability detection, enforcing security best practices, and experience with scanning tools (Trivy or Snyk). Blockchain / crypto-native background is a bonus. Responsibilities Hybrid Infrastructure (Baremetal and Clouds): Administer Linux servers (Ubuntu, CentOS, RHEL), drive incident resolution, and take end-to-end ownership of system reliability. Low-Latency Systems Operations: Proactively monitor, troubleshoot, and tune latency-sensitive trading systems and exchange connections across multiple asset classes. You treat P99 latency as a first-class metric. OS & Hardware Tuning: Go deep on the Linux stack — CPU pinning, NUMA topology, IRQ affinity, kernel parameter tuning, NIC offloading, and BIOS-level configurations. If it affects the tick-to-trade path, you own it. Infrastructure as Code (IaC): Automate deployment and configuration using Ansible, Terraform, and Helm with performance reproducibility as a hard requirement. CI/CD: Build and maintain rock-solid CI/CD pipelines (GitLab CI, Jenkins, ArgoCD) including automated performance regression checks. Monitoring & Observability: Design and operate comprehensive monitoring and logging stacks (Prometheus, VictoriaMetrics, Grafana, ELK). Build latency-aware dashboards and alerting — P99/P99.9, jitter, throughput, and error rates. High Availability & DRP: Design and implement architectures adhering to HA, scalability, and Disaster Recovery principles — zero regressions while continuously reducing latency. Cross-Team Collaboration: Partner with quant, trading, and network engineering teams to squeeze every drop of performance from the full stack — from hardware up to application logic. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .

Location: Paris; Berlin Workplace: Remote À propos de nous Chez Upvest, notre mission est de rendre l’investissement aussi simple que dépenser de l’argent. Upvest permet aux entreprises de proposer une large gamme de produits d’investissement et la meilleure expérience en matière d’investissement sur les marchés de capitaux et d’épargne retraite. Notre Investment API s’intègre facilement, pour que les fintechs et les institutions financières puissent se concentrer pleinement sur leur cœur de métier. Nous travaillons avec les principales fintechs et institutions financières européennes, comme DKB, Revolut, N26 et Raisin. Fondée en 2017 par Martin Kassing, Upvest réunit aujourd’hui plus de 270 professionnels de plus de 70 nationalités. Upvest a levé 280 M€ auprès d’investisseurs de premier plan, dont BlackRock, Tencent, Sapphire Ventures, Bessemer Venture Partners, Earlybird, Notion Capital et Motive. Notre dernier tour de table de 105 M€, en mars 2026 et mené par Sapphire et Tencent, accélère notre croissance et nous permet d’offrir une expérience d’investissement haut de gamme. Le poste En 2027, Upvest lance le Plan d’Épargne en Actions (PEA) sur le marché français avec plusieurs fintechs de premier plan. Au sein de l’équipe Settlements & Transfers, vous intervenez sur l’ensemble de la chaîne post-marché des transferts de comptes-titres et de PEA : du traitement des instructions au dénouement chez Euroclear France, en passant par les relations avec les teneurs de compte, les dépositaires et les émetteurs. Ce stage vous offre une exposition directe au post-marché français et européen dans une phase de lancement, avec de réelles responsabilités dès les premières semaines. Vos missions - Transferts entrants et sortants : Prendre en charge les transferts de comptes-titres (CTO) et de PEA avec les banques et courtiers en France et en Europe, de la réception de la demande jusqu’au dénouement des titres et des espèces. - Relations contreparties et clients : Assurer une communication fluide avec les contreparties (banques, courtiers, dépositaires) et nos clients, et piloter le suivi des demandes et des relances. - Contrôles et réconciliations : Vérifier les positions titres et espèces, rapprocher les mouvements avec notre dépositaire et analyser les écarts. - Gestion des suspens et des anomalies : Analyser les instructions non dénouées ou rejetées, en identifier l’origine et coordonner leur résolution avec les contreparties et les équipes internes. - Fiscalité du PEA : Contrôler et intégrer les bordereaux d’information (BI) afin de garantir la continuité de l’historique fiscal du plan. - Titres au nominatif : Traiter les opérations sur titres nominatifs (conversions, inscriptions, radiations). - Reporting et amélioration continue : Suivre activement les SLA et les KPI, rédiger les procédures et identifier des pistes d’automatisation. Votre profil - Formation : Master 1 ou 2 en finance, banque, économie ou droit (école de commerce, d’ingénieurs ou université), en année de césure ou jeune diplômé(e) d’un Master, avec possibilité de signer une convention de stage. Pour les M1 : votre établissement doit permettre un stage de 6 mois à temps plein (semestre intégré ou dispense de cours). - Langues : Français langue maternelle (indispensable) et anglais courant. - Expérience : Une première expérience en banque, back-office, middle-office ou opérations titres est un réel atout, tout comme une connaissance du PEA, du post-marché ou d’Euroclear France. - Motivation : Un véritable intérêt pour les marchés de capitaux et les opérations post-marché. - Esprit d’analyse : Rigueur, sens du détail et goût pour la résolution de problèmes complexes. - Outils : Bonne maîtrise d’Excel / Google Sheets ; la connaissance de SQL/Python est un plus. Pourquoi nous rejoindre - Un travail à fort impact : Nous construisons l’infrastructure qui portera l’avenir de l’investissement en Europe. C’est complexe, ambitieux et porteur de sens. Vous travaillerez avec des technologies modernes et créerez quelque chose de totalement nouveau, sans système hérité et sans limites. - Moments d’équipe : Participez aux événements d’entreprise comme UpFest, les dîners, les offsites et la fête de fin d’année, pour échanger avec vos collègues et célébrer nos réussites. - Inclusion : Nous nous engageons pour une culture où chacun a sa place et s’épanouit. Nos groupes de ressources pour les employés favorisent l’inclusion et les liens, comme Upfem Black at Upvest, Up&Out et UpVergent. Nos valeurs - Make it easy for others. Nous simplifions le complexe et agissons avec les meilleures intentions. - Own the outcome. Nous sommes proactifs, rapides et confiants pour faire avancer les choses : le progrès avant la perfection. - Rise to the challenge. Nous visons haut et repoussons les limites. Nous restons curieux, apprenons et célébrons nos réussites ensemble. - Tell the story. Nous commençons par le « pourquoi ». Nous sommes transparents et partageons nos connaissances pour inspirer les autres. Upvest garantit l’égalité des chances. Nous célébrons la diversité et nous nous engageons à créer un environnement inclusif pour tous. À compétences égales, tous nos postes sont ouverts aux personnes en situation de handicap.

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents. You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future. What You’ll Be Doing Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations. Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification). Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements. Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams. Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction. Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements. Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume. Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them. Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users. Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas. If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up. What We Look For In You Experience & Industry Knowledge 5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services. Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes. Experience working with or leading offshore support teams in a high-growth or regulated environment. Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops. Skills & Competencies Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management. Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams. Operationally minded — you're a problem-solver who can turn user pain points into action plans. Process-driven — capable of designing and implementing SOPs and knowledge base content. Excellent communicator — able to distill regulatory complexity into practical CS guidance. Analytical — confident using data and KPIs to improve customer outcomes and support operations. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Вакансии в области комплаенса для глобального FinTech клиента. Задачи: — Deputy MLRO: помощь в ежедневном управлении функцией AML. — Compliance Officer: консультирование по нормативным вопросам, разработка политик и процедур. — AML Officer: практическая работа по расследованиям, скринингу, подаче отчетов SAR. Требования: — Для всех ролей требуется местный опыт в Дубае, если не указано иное. — Для Deputy MLRO необходимо умение читать и говорить на арабском языке. — Рассматриваются международные кандидаты. Условия: — Все позиции базируются в Дубае. Контакт для отклика: Taq@genfutures.ai

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents. You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future. What You’ll Be Doing Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations. Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification). Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements. Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams. Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction. Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements. Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume. Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them. Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users. Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas. If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up. What We Look For In You Experience & Industry Knowledge 5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services. Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes. Experience working with or leading offshore support teams in a high-growth or regulated environment. Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops. Skills & Competencies Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management. Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams. Operationally minded — you're a problem-solver who can turn user pain points into action plans. Process-driven — capable of designing and implementing SOPs and knowledge base content. Excellent communicator — able to distill regulatory complexity into practical CS guidance. Analytical — confident using data and KPIs to improve customer outcomes and support operations. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Responsibilities Own the product strategy and roadmap for Cryptopay’s B2B crypto-processing product. Translate business goals, market insights and customer needs into clear product priorities and executable initiatives.

Location: Brazil About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Role Overview We are seeking an experienced HR Generalist to lead all human resources and office administration functions for our São Paulo office, with regional support across Latin America. Reporting to the Regional HR Lead, this role serves as the primary HR partner in Brazil — managing HR operations, employee relations, labor compliance, employee engagement, and local office administration. This role combines hands-on HR administration with strategic employee engagement and expertise in Brazilian labor law, with the flexibility to navigate HR matters across LATAM markets. Key Responsibilities 1. HR Operations & Compliance Manage the full employee lifecycle for Brazil and LATAM employees. Administer payroll inputs, attendance, leave management, and benefits enrollment in coordination with vendors and finance, ensuring compliance with all applicable engagement models. Ensure full compliance with Brazilian labor law (CLT), INSS, FGTS, IRRF, and mandatory reporting obligations. Maintain compliance with occupational health and safety legislation, including coordination of PGR, PCMSO, SIPAT, and CIPA requirements. Monitor labor law developments across key LATAM markets and advise on compliance implications. Support internal and external HR audits; maintain and update HR policies to reflect regulatory requirements and changes. Maintain accurate HRIS records and ensure data integrity across all supported markets. Coordinate statutory and supplementary benefits administration, including vale-refeição, vale-transporte, plano de saúde, and other applicable programs. Support visa and work permit processes for foreign employees as required. As the company expands into new markets, extend HR and administrative support to additional regions or countries as business needs evolve. 2. Employee Relations Serve as the primary point of contact for employee inquiries and workplace concerns across Brazil and LATAM. Manage grievances, disciplinary proceedings, and performance improvement plans with fairness and confidentiality. Advise and coach managers on performance management, team dynamics, and engagement matters. Conduct exit interviews, analyze attrition trends, and present retention recommendations to leadership. Collaborate with local legal counsel on complex matters involving CLT obligations and labor court exposure. Foster a positive, inclusive workplace culture that supports employee well-being and reflects organizational values. Plan and execute local events, team-building initiatives, and cultural celebrations in alignment with global guidelines. 3. Office & IT Administration Manage the shipping and receiving of company laptops locally, acting as the on-site helper to perform basic device setups under the step-by-step guidance of the remote IT team. Oversee day-to-day office operations, facility maintenance, and vendor management to ensure a safe and productive workplace. Manage office supplies, pantry inventory, corporate mobile lines, and procurement activities. Facilitate office access control, visitor management, and front-desk operations as needed. 4. Talent Market Intelligence Monitor hiring trends, compensation benchmarks, and employer branding strategies among crypto/Web3 and fintech companies in Brazil and LATAM to inform talent strategy. Contribute to recruitment and employer branding initiatives as required. Qualifications 1. Required Minimum 5 years of progressive HR experience in a generalist or HR management capacity. Comprehensive knowledge of Brazilian labor law. Demonstrated experience managing employee relations matters, including grievances, disciplinary cases, and workplace investigations. Fluency in Portuguese and English, both written and spoken, is a must. Comfortable building HR and office functions from the ground up (0-to-1 experience) — setting up processes, policies, and infrastructure in a new or scaling environment. Proactive and self-driven, with a track record of identifying gaps and implementing solutions without waiting for direction. 2. Preferred Experience in the technology, fintech, or crypto/Web3 sector. Professional proficiency in Spanish for LATAM regional coverage and experience supporting HR operations across multiple LATAM countries. Prior involvement in HR audits, employer branding, or talent acquisition. Experience working in fast-growing, globally distributed teams where adaptability is essential. Proficiency in HRIS platforms and collaboration tools (e.g., Google Workspace, Lark). Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.