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Location: Tbilisi, Georgia Workplace: fully About the Client Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers. Role Overview Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B merchants and payment providers, investigate transactions using APIs and logs, and help develop support practices. You will communicate with international clients in English and Russian. Key Responsibilities Own technical support requests from B2B merchants and payment providers in Russian and English through to resolution. Investigate complex payment issues, identify root causes and drive corrective actions beyond standard troubleshooting. Analyse transaction failures using IDs, logs, API responses and JSON fields, including `status_code`, `transactionStatusReason` and 3D-Secure timeouts. Coordinate incident response with the development team, from initial alert through resolution. Manage daily refund requests and related dispute cases through to closure. Create and maintain internal Knowledge Base articles based on complex investigations. Requirements 1-2+ years of experience in B2B technical support, integration support or technical account management. Hands-on experience in payments at a payment gateway, bank or payment orchestration platform. Experience reading JSON, working with APIs in Postman and investigating issues in Kibana, Datadog or similar logging tools. Practical understanding of Auth, Capture, Sale, Refund, Chargeback and 3D-Secure 2.0. Experience investigating payment transaction failures using logs, API responses and transaction identifiers. Languages: English B2, Russian Fluent. Key Soft Skills You could be a good fit if you: Stay calm and focused when prioritising actions during live incidents. Use evidence and logical reasoning to assess problems and decide on next steps. Spot emerging issues early and follow through without waiting for direction. Investigate why an issue occurred rather than stopping at a temporary fix. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture: no bureaucracy, direct access to the Head of Support and the engineering team, and modern tools. High-impact role in a scaling fintech company: help build the support function from the ground up, with a path to Team Lead or a move into integrations or development. Recognition of personal milestones and achievements. Fully remote work arrangement from anywhere in the world.

Location: Azerbaijan Workplace: fully About the Client Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers. Role Overview Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B merchants and payment providers, investigate transactions using APIs and logs, and help develop support practices. You will communicate with international clients in English and Russian. Key Responsibilities Own technical support requests from B2B merchants and payment providers in Russian and English through to resolution. Investigate complex payment issues, identify root causes and drive corrective actions beyond standard troubleshooting. Analyse transaction failures using IDs, logs, API responses and JSON fields, including `status_code`, `transactionStatusReason` and 3D-Secure timeouts. Coordinate incident response with the development team, from initial alert through resolution. Manage daily refund requests and related dispute cases through to closure. Create and maintain internal Knowledge Base articles based on complex investigations. Requirements 1-2+ years of experience in B2B technical support, integration support or technical account management. Hands-on experience in payments at a payment gateway, bank or payment orchestration platform. Experience reading JSON, working with APIs in Postman and investigating issues in Kibana, Datadog or similar logging tools. Practical understanding of Auth, Capture, Sale, Refund, Chargeback and 3D-Secure 2.0. Experience investigating payment transaction failures using logs, API responses and transaction identifiers. Languages: English B2, Russian Fluent. Key Soft Skills You could be a good fit if you: Stay calm and focused when prioritising actions during live incidents. Use evidence and logical reasoning to assess problems and decide on next steps. Spot emerging issues early and follow through without waiting for direction. Investigate why an issue occurred rather than stopping at a temporary fix. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture: no bureaucracy, direct access to the Head of Support and the engineering team, and modern tools. High-impact role in a scaling fintech company: help build the support function from the ground up, with a path to Team Lead or a move into integrations or development. Recognition of personal milestones and achievements. Fully remote work arrangement from anywhere in the world.

Location: Serbia Workplace: fully About the Client Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers. Role Overview Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B merchants and payment providers, investigate transactions using APIs and logs, and help develop support practices. You will communicate with international clients in English and Russian. Key Responsibilities Own technical support requests from B2B merchants and payment providers in Russian and English through to resolution. Investigate complex payment issues, identify root causes and drive corrective actions beyond standard troubleshooting. Analyse transaction failures using IDs, logs, API responses and JSON fields, including `status_code`, `transactionStatusReason` and 3D-Secure timeouts. Coordinate incident response with the development team, from initial alert through resolution. Manage daily refund requests and related dispute cases through to closure. Create and maintain internal Knowledge Base articles based on complex investigations. Requirements 1-2+ years of experience in B2B technical support, integration support or technical account management. Hands-on experience in payments at a payment gateway, bank or payment orchestration platform. Experience reading JSON, working with APIs in Postman and investigating issues in Kibana, Datadog or similar logging tools. Practical understanding of Auth, Capture, Sale, Refund, Chargeback and 3D-Secure 2.0. Experience investigating payment transaction failures using logs, API responses and transaction identifiers. Languages: English B2, Russian Fluent. Key Soft Skills You could be a good fit if you: Stay calm and focused when prioritising actions during live incidents. Use evidence and logical reasoning to assess problems and decide on next steps. Spot emerging issues early and follow through without waiting for direction. Investigate why an issue occurred rather than stopping at a temporary fix. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture: no bureaucracy, direct access to the Head of Support and the engineering team, and modern tools. High-impact role in a scaling fintech company: help build the support function from the ground up, with a path to Team Lead or a move into integrations or development. Recognition of personal milestones and achievements. Fully remote work arrangement from anywhere in the world.

Location: Lithuania Workplace: fully About the Client Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers. Role Overview Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B merchants and payment providers, investigate transactions using APIs and logs, and help develop support practices. You will communicate with international clients in English and Russian. Key Responsibilities Own technical support requests from B2B merchants and payment providers in Russian and English through to resolution. Investigate complex payment issues, identify root causes and drive corrective actions beyond standard troubleshooting. Analyse transaction failures using IDs, logs, API responses and JSON fields, including `status_code`, `transactionStatusReason` and 3D-Secure timeouts. Coordinate incident response with the development team, from initial alert through resolution. Manage daily refund requests and related dispute cases through to closure. Create and maintain internal Knowledge Base articles based on complex investigations. Requirements 1-2+ years of experience in B2B technical support, integration support or technical account management. Hands-on experience in payments at a payment gateway, bank or payment orchestration platform. Experience reading JSON, working with APIs in Postman and investigating issues in Kibana, Datadog or similar logging tools. Practical understanding of Auth, Capture, Sale, Refund, Chargeback and 3D-Secure 2.0. Experience investigating payment transaction failures using logs, API responses and transaction identifiers. Languages: English B2, Russian Fluent. Key Soft Skills You could be a good fit if you: Stay calm and focused when prioritising actions during live incidents. Use evidence and logical reasoning to assess problems and decide on next steps. Spot emerging issues early and follow through without waiting for direction. Investigate why an issue occurred rather than stopping at a temporary fix. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture: no bureaucracy, direct access to the Head of Support and the engineering team, and modern tools. High-impact role in a scaling fintech company: help build the support function from the ground up, with a path to Team Lead or a move into integrations or development. Recognition of personal milestones and achievements. Fully remote work arrangement from anywhere in the world.

Location: Armenia Workplace: fully About the Client Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers. Role Overview Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B merchants and payment providers, investigate transactions using APIs and logs, and help develop support practices. You will communicate with international clients in English and Russian. Key Responsibilities Own technical support requests from B2B merchants and payment providers in Russian and English through to resolution. Investigate complex payment issues, identify root causes and drive corrective actions beyond standard troubleshooting. Analyse transaction failures using IDs, logs, API responses and JSON fields, including `status_code`, `transactionStatusReason` and 3D-Secure timeouts. Coordinate incident response with the development team, from initial alert through resolution. Manage daily refund requests and related dispute cases through to closure. Create and maintain internal Knowledge Base articles based on complex investigations. Requirements 1-2+ years of experience in B2B technical support, integration support or technical account management. Hands-on experience in payments at a payment gateway, bank or payment orchestration platform. Experience reading JSON, working with APIs in Postman and investigating issues in Kibana, Datadog or similar logging tools. Practical understanding of Auth, Capture, Sale, Refund, Chargeback and 3D-Secure 2.0. Experience investigating payment transaction failures using logs, API responses and transaction identifiers. Languages: English B2, Russian Fluent. Key Soft Skills You could be a good fit if you: Stay calm and focused when prioritising actions during live incidents. Use evidence and logical reasoning to assess problems and decide on next steps. Spot emerging issues early and follow through without waiting for direction. Investigate why an issue occurred rather than stopping at a temporary fix. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture: no bureaucracy, direct access to the Head of Support and the engineering team, and modern tools. High-impact role in a scaling fintech company: help build the support function from the ground up, with a path to Team Lead or a move into integrations or development. Recognition of personal milestones and achievements. Fully remote work arrangement from anywhere in the world.

Location: Riga, Latvia Workplace: fully About the Client Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers. Role Overview Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B merchants and payment providers, investigate transactions using APIs and logs, and help develop support practices. You will communicate with international clients in English and Russian. Key Responsibilities Own technical support requests from B2B merchants and payment providers in Russian and English through to resolution. Investigate complex payment issues, identify root causes and drive corrective actions beyond standard troubleshooting. Analyse transaction failures using IDs, logs, API responses and JSON fields, including `status_code`, `transactionStatusReason` and 3D-Secure timeouts. Coordinate incident response with the development team, from initial alert through resolution. Manage daily refund requests and related dispute cases through to closure. Create and maintain internal Knowledge Base articles based on complex investigations. Requirements 1-2+ years of experience in B2B technical support, integration support or technical account management. Hands-on experience in payments at a payment gateway, bank or payment orchestration platform. Experience reading JSON, working with APIs in Postman and investigating issues in Kibana, Datadog or similar logging tools. Practical understanding of Auth, Capture, Sale, Refund, Chargeback and 3D-Secure 2.0. Experience investigating payment transaction failures using logs, API responses and transaction identifiers. Languages: English B2, Russian Fluent. Key Soft Skills You could be a good fit if you: Stay calm and focused when prioritising actions during live incidents. Use evidence and logical reasoning to assess problems and decide on next steps. Spot emerging issues early and follow through without waiting for direction. Investigate why an issue occurred rather than stopping at a temporary fix. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture: no bureaucracy, direct access to the Head of Support and the engineering team, and modern tools. High-impact role in a scaling fintech company: help build the support function from the ground up, with a path to Team Lead or a move into integrations or development. Recognition of personal milestones and achievements. Fully remote work arrangement from anywhere in the world.

Location: Amsterdam Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. About The Job   Mistral AI is seeking a Applied AI Engineer to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges.   The Applied AI team is Mistral's customer-facing technical organization. We work directly with enterprise clients from pre-sales through implementation to deploy cutting-edge AI solutions that deliver measurable business impact.   Our team combines deep ML expertise with strong customer engagement skills, operating like startup CTOs who own end-to-end project execution. By joining the team you'll will bridge the gap between cutting-edge AI research and real-world enterprise applications, ensuring our solutions are robust, scalable, and aligned with both customer needs and Mistral's technological vision.   What you will do   - You’ll individually help deploy into production use cases with a considerable business impact across various industries. - You’ll work on state-of-the-art GenAI applications from consumer products to industrial use cases, driving with our customers a crucial technological transformation. - You’ll work in collaboration with our researchers, other AI engineers, product engineers on our most complex customer projects involving complex fine-tuning, state-of-the-art LLM applications, and contributing to our open-source codebases our open source codebases for tasks such as inference and fine-tuning. - You’ll be involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations. You will provide technical guidance on our products and explain Mistral technologies to various stakeholders. - Your collaboration with our product and science team to improve continuously our product and model capabilities based on customers’ feedback   How We Work in Applied AI   - We care about people and outputs. - What matters is what you ship, not the time you spend on it - Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week. - Always ask why. The best solutions come from deep understanding, not from copying what worked before - We say what we mean. Feedback is direct, timely, and given because we care. - No politics. Low ego, high standards. - We embrace an unstructured environment and find joy in it.   About you   - You are fluent in English - You have 2+ years as a technical individual contributor (data scientist or software engineer) on AI-based products - You have proven experience in AI or machine learning product implementation with APIs, back-end and front-end interfaces. - You have experience in Fine Tuning LLMs, tackling advanced RAG or agentic use cases - You have deep understanding of concepts and algorithms underlying machine learning and LLMs - You have strong technical coding skills in Python - You hold strong communication skills with an ability to explain complex technical concepts in simple terms with technical and non-technical audiences   Ideally you have: - Contributed to open-source projects in particular in the space of LLMs - Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect or Technical Product Manager - You have experience with deep learning with Pytorch Why join us?   You’ll have the opportunity to shape the future of AI adoption in enterprises, work with a world-class team, and contribute to open-source projects that impact millions. If you’re excited about leading technical innovation and solving real-world challenges with AI, we’d love to hear from you! WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Brazil Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client Our customer is a leading global financial institution with a strong presence across Capital Markets and Financial Services. The organization operates in a highly technology-driven environment where reliable, resilient, and high-performing trading systems are critical to business operations. The technology teams work closely with front-office trading desks, developers, quants, and business stakeholders to support sophisticated financial applications and ensure seamless technology operations across global markets. What You’ll Do Provide day-to-day application support for Fixed Income and Capital Markets trading systems, including application monitoring and responding to user queries through email and chat. Work closely with global and regional business users, Trade Floor teams, Developers, Quants, and Technology groups to investigate and resolve issues within agreed timelines. Log and manage requests, incidents, problems, and changes using ServiceNow and Atlassian JIRA. Troubleshoot production issues, perform root cause analysis, and track incidents through resolution. Support application rollouts, upgrades, deployments, and implementation activities, ensuring issues are identified and resolved effectively. Conduct end-to-end testing, regression testing, and QA for enhancements, bug fixes, and application changes before production releases. Partner with development teams to build solutions that leverage enterprise monitoring and logging, improve system resilience, and minimize manual maintenance. Develop a deep understanding of application components, functionality, interfaces, data flows, business rules, system dependencies, and operational processes. Proactively monitor system performance and identify opportunities to improve application stability, reliability, and operational efficiency. Participate in Disaster Recovery planning and testing, system changes, and server upgrade activities. Contribute to operational documentation and knowledge sharing to strengthen the team's ability to support critical applications. Follow ITIL best practices across Incident, Problem, and Change Management processes. Manage multiple priorities simultaneously while maintaining clear and effective communication with business stakeholders. What You Bring Professional experience supporting Capital Markets, Fixed Income, trading, or financial operations applications, particularly in a high-pressure production environment. Strong experience with application support, production troubleshooting, monitoring, incident management, and root cause analysis. Knowledge of ITIL service operations methodologies and experience working with service management platforms such as ServiceNow and JIRA. Strong understanding of IT operations practices, including monitoring, logging, alerting, application performance, and operational controls. Excellent communication and problem-solving skills, with the ability to manage business expectations and communicate effectively with both technical and non-technical stakeholders. Ability to work independently while also collaborating effectively within a global, cross-functional team. Strong understanding of application dependencies, system components, interfaces, data flows, and business processes. Experience reviewing and supporting system changes, application deployments, server upgrades, and Disaster Recovery activities. English level Intermediate/Upper-Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Cyprus Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: France Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Valletta, Malta Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Spain Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Lithuania Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Germany Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Poland Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Riga, Latvia Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: London Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. About The Job   Mistral AI is seeking a Applied AI Engineer to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges.   The Applied AI team is Mistral's customer-facing technical organization. We work directly with enterprise clients from pre-sales through implementation to deploy cutting-edge AI solutions that deliver measurable business impact.   Our team combines deep ML expertise with strong customer engagement skills, operating like startup CTOs who own end-to-end project execution. By joining the team you'll will bridge the gap between cutting-edge AI research and real-world enterprise applications, ensuring our solutions are robust, scalable, and aligned with both customer needs and Mistral's technological vision.   What you will do   - You’ll individually help deploy into production use cases with a considerable business impact across various industries. - You’ll work on state-of-the-art GenAI applications from consumer products to industrial use cases, driving with our customers a crucial technological transformation. - You’ll work in collaboration with our researchers, other AI engineers, product engineers on our most complex customer projects involving complex fine-tuning, state-of-the-art LLM applications, and contributing to our open-source codebases our open source codebases for tasks such as inference and fine-tuning. - You’ll be involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations. You will provide technical guidance on our products and explain Mistral technologies to various stakeholders. - Your collaboration with our product and science team to improve continuously our product and model capabilities based on customers’ feedback   How We Work in Applied AI   - We care about people and outputs. - What matters is what you ship, not the time you spend on it - Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week. - Always ask why. The best solutions come from deep understanding, not from copying what worked before - We say what we mean. Feedback is direct, timely, and given because we care. - No politics. Low ego, high standards. - We embrace an unstructured environment and find joy in it.   About you   - You are fluent in English - You have 2+ years as a technical individual contributor (data scientist or software engineer) on AI-based products - You have proven experience in AI or machine learning product implementation with APIs, back-end and front-end interfaces. - You have experience in Fine Tuning LLMs, tackling advanced RAG or agentic use cases - You have deep understanding of concepts and algorithms underlying machine learning and LLMs - You have strong technical coding skills in Python - You hold strong communication skills with an ability to explain complex technical concepts in simple terms with technical and non-technical audiences   Ideally you have: - Contributed to open-source projects in particular in the space of LLMs - Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect or Technical Product Manager - You have experience with deep learning with Pytorch Why join us?   You’ll have the opportunity to shape the future of AI adoption in enterprises, work with a world-class team, and contribute to open-source projects that impact millions. If you’re excited about leading technical innovation and solving real-world challenges with AI, we’d love to hear from you! WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Limassol, Cyprus Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Responsibilities: Carry out reviews under the Annual Compliance Monitoring Programme and help prepare reports for senior management and the Board. Monitor CySEC, ESMA and EU regulatory developments, assess their impact and follow up with the relevant teams. Prepare regulatory updates and support reports and responses to regulators. Conduct MiFID II target market assessments and ongoing product governance reviews. Review client requests for professional or experienced retail classification and document the rationale for each decision. Assess client vulnerability escalations, determine the appropriate action and document a timely human decision. Act as the primary contact person for compliance queries raised internally. Help draft and update compliance policies, procedures and the Internal Operations Manual. Conduct initial and periodic due diligence on outsourcing providers and other third parties. Maintain compliance registers and support internal audits, regulatory inspections and staff training. Requirements: Bachelor’s degree in Law, Finance, Business or related field. CySEC Advanced Certification, or availability to obtain it during the probation period. Minimum of 2-3 years of experience in compliance, preferably within the financial services industry, with a focus on online trading or brokerage. Experience with compliance monitoring, regulatory change or product governance. Sound judgment and the ability to prioritise time-sensitive cases. Strong written communication and organisational skills. Excellent written and verbal English communication skills. What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.