Location: Munich
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey scales its post-sales function across EMEA, we are hiring a Legal Engineer Manager - Product Specialist to lead and grow the Product Specialist team in Munich. This role was created to provide senior leadership and strategic direction to a team of Product Specialists who support existing customers in maximising their use of the Harvey platform.
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows - driving adoption, increasing utilisation, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel, serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU'LL DO
- Lead and develop a team of Legal Engineers - Product Specialists in the DACH region, providing coaching, performance management, and career development support.
- Own the post-implementation customer relationship from a legal engineering perspective, ensuring law firm and in-house clients are effectively onboarded, trained, and supported on an ongoing basis
- Act as the senior escalation point for complex or strategic customer engagements, bringing deep product and legal expertise
- Partner with Account Management and Sales to identify expansion opportunities, support renewals, and contribute to retention strategy
- Collaborate with the Product team to surface customer feedback, advocate for platform improvements, and keep the team informed of new features and roadmap developments
- Define and iterate on team processes, playbooks, and frameworks to build a scalable and high-performing function
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
- Prior experience managing or mentoring a team, with a track record of developing talent and driving performance
- Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
- Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
- Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
- Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: PL
Workplace: remote
Overview:
SOFTSWISS continues to expand the team and is looking for an experienced
IAM Security Engineer
to join us. We are seeking a hands-on professional with strong expertise in identity and access management, IAM integrations, and access lifecycle automation, who shares our culture and values.
Purpose of the role:
You will be responsible for designing, implementing, and maintaining secure and scalable identity and access management solutions, integrating IAM services across enterprise systems, and automating access lifecycle processes to ensure efficient and secure access management.
Key responsibilities:
Architect and implement IAM-related integrations using SCIM, SAML, OAuth, OIDC, and APIs.
Lead automation of access lifecycle management processes.
Design and implement RBAC/ABAC models across enterprise systems.
Troubleshoot and resolve complex IAM-related incidents
Integrate IAM services into CI/CD and Infrastructure-as-Code workflows.
Provide technical expertise during identity-related investigations.
Define secure configuration standards for IAM platforms.
Develop and maintain high-quality technical documentation.
Required Experience:
Skills
Advanced practical expertise in identity federation and modern authentication/authorization protocols (SAML 2.0, OAuth 2.0, OpenID Connect).
Deep hands-on experience with Keycloak administration and configuration, including realm management, client configuration, role mapping, identity brokering, and custom authentication flows.
Proven ability to design, build, and optimize Joiner/Mover/Leaver (JML) workflows using Adaxes
or analog
, including automation rules, business logic, and approval flows.
Strong understanding of RBAC/ABAC implementation patterns.
Experience designing and implementing secure API integrations (REST APIs, token-based authentication, service-to-service communication).
Advanced troubleshooting and debugging capabilities across IAM ecosystems.
Strong automation and scripting skills (e.g., PowerShell, Python, Bash)
Ability to translate security requirements into scalable IAM solutions.
Knowledge
Strong knowledge of IAM architecture patterns and federation models.
In-depth understanding of authentication flows, token lifecycle management, and access control enforcement mechanisms.
Knowledge of identity lifecycle orchestration patterns and directory service integrations (e.g., Active Directory).
Familiarity with PAM integration and privileged access governance concepts.
Experience
3+ of experience in IAM or security engineering roles within enterprise environments.
Proven hands-on experience administering and engineering solutions on the Keycloak platform, including realm design, client configuration, identity brokering, custom authentication flows, role mapping, and token management.
Experience designing and implementing secure IAM integrations using APIs and federation protocols (SAML 2.0, OAuth 2.0, OpenID Connect).
Hands-on experience building and optimizing automated Joiner/Mover/Leaver (JML) workflows using Adaxes, including approval logic and lifecycle orchestration.
Demonstrated experience improving access lifecycle efficiency through automation and process redesign.
Experience troubleshooting complex IAM, SSO, and federation-related incidents.
Experience supporting identity-related security investigations and audit activities.
Education and Qualification
Bachelor’s or Master’s degree in Computer Science, Information Security, or related field.
Advanced security certifications preferred (e.g., CISSP, CIAM, vendor IAM certifications).
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Location: London, England, United Kingdom
Workplace: hybrid
Capital.com is scaling fast, and this role makes sure that ambition shows up everywhere the brand does. Reporting to the Brand Director, you’ll own delivery end to end, turning brand strategy into standout campaigns and building a sponsorship and events function that makes every partnership work harder. It’s a hands-on role for someone as comfortable running a campaign timeline as negotiating a sponsorship deal or managing an event on-site. Working with the CMO, Head of Creative, PR and regional teams, you’ll have real influence over how Capital.com shows up globally as it pursues premiumisation and expansion.
Responsibilities:
Brand Campaigns
Own end-to-end delivery of Capital.com's big-ticket brand campaigns, turning the Brand Director's strategy into standout, well-executed work across markets
Partner closely with the Head of Creative, who leads creative production, to ensure every campaign is built and delivered to a premium standard
Work with market analysts and the PR team to align campaign timing, messaging and measurement
Manage campaign budgets, timelines and sign-off across multiple markets and stakeholders
Lead delivery across campaigns of every scale, from moments built around a global brand asset to local activity such as a UK spread betting campaign or a new performance-led campaign for the paid social team
Feed into the strategic thinking behind paid social alongside the paid social team, for example how a new channel is seeded with initial paid support, or how an organic boosting strategy is agreed and backed with paid
Bring imagination to how the brand shows up, finding new ways to express Capital.com's premiumisation and expansion ambitions through brand activity
Sponsorship & Events
Own the sponsorship and events function end to end: evaluating and negotiating new opportunities, then delivering the activations that bring them to life
Draw on activation support at global level from the events team and at local level from regional marketing leads and local offices, so delivery is never carried alone
Evaluate opportunities across sport, conferences and other partnerships against clear criteria for brand fit, audience relevance and commercial value
Lead negotiation and management of sponsorship contracts, protecting Capital.com's interests and tracking every commitment on both sides
Build and maintain relationships with rights holders, sports marketing agencies and event partners as the primary point of contact
Plan and deliver event activations and client hospitality end to end — suppliers, guest lists, merchandise, booths — working with the design team so every physical presence reflects the brand
Collaborate with the CMO, regional marketing managers and regional CEOs to align sponsorship priorities across markets and activate global properties locally
Work with Compliance and Legal to ensure all sponsorship and event activity meets regulatory requirements across Capital.com's jurisdictions
Track and report on sponsorship performance and ROI, and build out the sponsorship and events team as the function grows
Requirements:
Senior experience delivering brand campaigns end to end.
Experience within a financial services or fintech business.
Proven experience delivering sponsorship activation end to end, from deal negotiation through to on-site activation.
Breadth beyond sport (e.g. culture, academia, thought leadership) and integrated activation skills across social, content and brand campaigns, not just hospitality.
Experience activating global properties across multiple markets.
Strong commercial focus: you can articulate the value a sponsorship brings to the business and use it as a vehicle to drive acquisition.
Experience in our industry or regulated financial services.
Confidence negotiating commercial contracts and evaluating opportunities critically rather than just enthusiastically.
Excellent relationship management across rights holders, creative partners and senior stakeholders in a multi-market structure.
Comfortable building a function from a small base, with willingness to travel roughly 20% of the time.
Nice to have:
Existing relationships with sports rights holders, conference organisers or sports marketing agencies
Agency-side background in sponsorship, experiential or brand campaign delivery
Experience managing brand or sponsorship activity across multiple international markets simultaneously
What you will get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock.
Annual Performance Bonus:
Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community
Position Overview:
The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. This role oversees a dual-shore support delivery model, leading US-based technical support and escalation teams while managing offshore support operations and BPO/vendor partners globally. The leader drives continuous evolution of the global support ecosystem to ensure world-class customer experience, SLA performance, and scalable support architectures supporting rapid enterprise growth, optimizing scope, capacity, and productivity of each support tier. Collaborates closely with Product, Engineering, Revenue, and Customer Success to champion the voice of the customer, transform support through AI and self-service automation, and foster a culture of technical excellence.
Key Responsibilities:
— Build, scale, and lead a high-performing global support organization with US-based engineers and offshore multi-tier support teams.
— Direct offshore vendor partnerships, BPO relationships, and captive international teams ensuring seamless follow-the-sun coverage, quality assurance, and aligned culture.
— Inspire, mentor, and develop career pathways for support managers, leads, and engineers across US and international hubs.
— Define and execute global technical support strategy aligned with organizational goals and enterprise customer growth.
— Assess team capabilities and optimize skills to reduce burden on internal teams.
— Establish, monitor, and optimize global performance frameworks including CSAT, SLA attainment, Aging, MTTR, First Contact Resolution, and Escalation Rates.
— Design and enforce standardized operating procedures across domestic and offshore teams for consistent high-quality service delivery.
— Provide real-time dashboards and consistent executive reporting on customer support health, bottlenecks, and top customer issues.
— Drive technology priorities and infrastructure investments across ticketing, CRM, telephony, and knowledge management systems.
— Implement AI-driven workflows, generative AI tools, and proactive self-service capabilities to deflect transactional inquiries and empower support teams.
— Deliver executive-level operational dashboards and insights to quantify support business impact and identify root-cause trends.
— Define and implement escalation management processes for critical platform incidents and high-value enterprise customer issues.
— Design internal escalation flows with visibility into bottlenecks and aging issues.
— Partner with Product, Engineering, Platform Engineering, and Revenue leadership to channel support insights into product roadmap improvements and defect remediation.
— Collaborate with Sales and Customer Success teams to optimize retention, expansion, and customer onboarding experiences.
Qualifications and Experience:
— 12–15+ years of progressive leadership experience in enterprise technical support, customer operations, or customer success within global SaaS, fintech, identity, or complex cloud API environments.
— 5+ years leading multi-tier global support organizations at Director or Senior Director level.
— Proven success managing distributed teams across US and offshore delivery centers or third-party outsourcing (BPO) partners.
— Strong technical depth in enterprise SaaS software, API integrations, cloud environments, and contact center technology ecosystems such as Salesforce Service Cloud, Zendesk, Jira, PagerDuty, and AI platform tooling.
— Demonstrated ability to build, analyze, and optimize core support KPIs, root-cause models, and cost-per-ticket metrics.
— Exceptional verbal and written presentation skills with experience delivering operational reviews to C-suite stakeholders and enterprise clients.
— Bachelor’s degree in Computer Science, Information Technology, Business Administration, or equivalent practical experience; Master’s or MBA preferred.
Benefits & Perks:
— Competitive salaries, bonus plan (for eligible roles), and equity plan.
— Modern Health for financial, mental, and physical wellness.
— 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices).
— Unlimited vacation and flexible hours.
— Comprehensive medical benefits for employees and their families.
— Emotional & Physical Wellness services including EAP & Prove Well-Being Reimbursement.
— Bottomless snacks & beverages at certain office locations.
— Daily GrubHub stipend for lunch if coming into the office (US Offices).
Equal Opportunity Employment:
Prove is committed to providing equal employment opportunity regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status, or other personal characteristics.
Privacy & Data Protection:
Prove collects and uses personal information in the job application process as detailed in their Recruitment Privacy Policy.
To apply, visit: https://weworkremotely.com/remote-jobs/prove-senior-director-global-support
Location: Taguig, National Capital Region
Workplace: Hybrid
We are looking for a detail-oriented Investigation Specialist to support anti-fraud operations and case handling. In this role, you will manage incoming cases, perform client callouts, validate data, and conduct initial investigations to ensure accuracy and proper case routing. You will also collaborate with investigation and forensic teams to support evidence collection and analysis, playing a key role in maintaining the integrity of our fraud detection and prevention processes.
KEY RESPONSIBILITIES:
- Manages cases received thru Shared Mailbox and Hotline.
- Perform callouts according to the antifraud workflow.
- Review client information before and during calls using the Bank’s system and other resources provided by the department.
- Conduct Initial Investigation of Cases Triggered or received from other departments.
- Communicate with clients or related parties with the main goal to proof correctness of data.
- Check correctness of triggers and filter it to which department it should be sent to procced
- Ensure that all data were gathered for the following End to End investigation.
- Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc).
REQUIREMENTS AND EXPECTATIONS
- Bachelor’s Degree in Criminology or any related four year courses
- Law enforcement/Military background preferred
- At least 1-year experience in Investigation preferably in Financing, Banking and Security Industry prefered.
- Proficient in Microsoft Applications (Excel, Word, Powerpoint)
- Excellent written and verbal communications
BlueTuskr is a full-service e-commerce growth agency focused on paid media, owned media, creative, and analytics to help clients scale profitably.
The Opportunity:
We're looking for a Graphic Designer and Video Editor who creates with conversion in mind. This hands-on role involves designing for e-commerce brands including emails, landing pages, website sections, and social/ad creative. The candidate will work closely with email, CRO, Shopify development, and paid media teams, and use Claude and other AI tools to enhance workflow efficiency.
What You'll Own:
— Design campaign and automated flow emails (newsletters, welcome, abandoned cart, post-purchase, win-back, etc.) that are on-brand and built to drive clicks and revenue
— Design mobile-first emails with clear hierarchy, scannable layouts, and strong calls to action
— Prepare email-ready files and specs for clean builds in Klaviyo and other email platforms
— Design landing pages, homepage, collection page sections, product page modules, banners, and promotional assets for Shopify stores
— Partner with CRO team to design test variations based on data, heatmaps, and hypotheses
— Hand off dev-ready Figma files to web developers with desktop and mobile layouts, organized layers, and clear specs
— Design static social and paid ad creative for Meta, TikTok, and other channels
— Create ad variations and iterations to support creative testing
— Video editing for social and ad use (resizing, trimming, captions, simple motion) where needed
— Follow client brand guidelines closely and flag inconsistencies
— Apply design and e-commerce best practices including accessibility, contrast, legibility, load-friendly assets, and platform specs
— Present work with clear rationale to internal teams and clients
— Take feedback well and manage multiple accounts and deadlines
— Use Claude and other AI tools to speed up concepting, copy-to-layout exploration, asset variations, and repetitive production tasks while maintaining confidentiality and AI use guidelines
Who You Are:
— Exceptional designer with strong eye for layout, typography, and color, supported by a portfolio
— Conversion-minded, focusing on customer needs and actions
— Detail-obsessed, catching misalignments, off-brand colors, and typos
— Clear communicator who explains design choices and keeps team updated
— Excellent time manager able to juggle multiple clients and deadlines remotely and asynchronously
— AI-curious and capable, experienced with Claude or similar AI tools
— Adaptable to different brand styles
What Success Looks Like in First 90 Days:
— Learned brand guidelines and design systems for assigned clients
— Consistently deliver email, web, and social designs on time with minimal revisions
— Handed off at least one web project or CRO test variation to Shopify dev team with clean, dev-ready files
— Integrated AI into workflow to speed production
— Earned trust of internal teams who come with ideas
Must-Have:
— 2–4 years of e-commerce digital design experience (email, website, social, etc.)
— Portfolio showing e-commerce work with context on goals and results
— Advanced proficiency in Figma
— Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
— Hands-on experience using Claude and/or other AI tools in design workflow
— Experience designing for web and supporting website creative (landing pages, site sections, PDPs)
— Strong understanding of conversion-focused design and e-commerce best practices
— Proven ability to follow and apply brand guidelines across multiple brands
— Strong written and spoken English for async communication with U.S.-based team
Strong Differentiators:
— Video editing skills (Premiere Pro, After Effects, CapCut, or similar)
— Experience designing for Klaviyo or other email platforms
— Familiarity with Shopify themes and how designs get built
— Experience designing A/B test variations or working with CRO data
— Paid social ad creative experience (Meta, TikTok)
— Agency background preferred
This role is fully remote.
Time Commitment and Availability:
— Starts part-time at 15 hours/week with opportunity to scale
— Availability between 9 a.m. and 6 p.m. EST
Compensation:
— $20–25 USD/hour based on experience and portfolio
— Part-time, remote contractor role
— Video editing experience is a strong plus and factored into the rate.
Location: Bengaluru, India
We are seeking a highly experienced QE Domain Lead with a strong background in QA leadership and demonstrated success progressing from a QE Lead role into a QE Manager role. This client facing position requires a holistic and business oriented approach to QA, strong stakeholder management across delivery, product, and engineering, and a practical mindset for embedding AI assisted testing practices into day to day quality engineering.
You will be the primary QE contact for an assigned domain, collaborating closely with the client's QE Director and Senior QE Manager, and owning release readiness and quality sign off across all domain releases. The role carries a dual scope, domain level coordination layered on top of team lead responsibilities, managed through deliberate delegation.
This role offers direct influence over quality outcomes across a technology domain, a close partnership with senior client leadership, and the opportunity to shape how AI assisted testing practices are adopted at scale.
This position is intended for Hyderabad based candidates who are available to work from the office.
Our client, a globally recognized leader in investment management education and certification, operates a scaled Quality Engineering function across multiple technology domains. With an AI native testing platform, automation first practices, and a structured weekly release cadence, the client is embedding quality as a continuous practice, not a final checkpoint. The QE Domain Lead sits at the center of this model, connecting project level execution to organizational quality strategy and ensuring that status, risks, and resource needs are visible before they become issues.
Serve as the primary QE contact for the domain across delivery, product, and engineering.
Own release readiness and quality sign-off for all domain releases, including coordinating multi-team verification across staging and production environments.
Coordinate with QE Leads and Senior QEs to stay aligned on active work, risks, and dependencies.
Ensure adequate QE coverage and skill sets across projects in the domain.
Define risk-based testing approaches and quality gates across multiple concurrent domain projects.
Own domain-level quality metrics and drive improvement when targets are not met.
Provide regular domain status reporting and represent the domain in QE leadership forums.
Estimate QE capacity needs for new projects and initiatives in the domain.
Coordinate cross-domain impact assessments when work spans multiple domains.
Proactively identify and escalate resource gaps, timeline risks, and quality issues.
Represent QE in delivery and product forums within the domain.
Collaborate with the domain delivery lead to ensure QE and delivery remain aligned.
Drive active adoption of AI-assisted testing tools and practices within the domain team.
Mentor QE Leads and Senior QEs, building team capability through deliberate delegation.
Proven career progression from QE Lead to QE Manager.
Extensive experience in enterprise environments with complex, cross-team delivery structures.
Experience engaging delivery, product, and engineering stakeholders in a business context.
Excellent communication skills, capable of translating technical topics into business language.
Solid understanding of modern QA practices, automation, and AI trends in testing.
Working knowledge of Playwright and TypeScript, sufficient to assess automation coverage quality, evaluate automation health, and support informed resourcing decisions.
Experience working within CI/CD delivery pipelines, applying Agile practices (Scrum, SAFe, or equivalent), and defining risk-based testing approaches across concurrent projects.
Proven experience owning quality metrics, status reporting, and improvement planning across multiple teams.
Experience coordinating QE delivery across multiple vendor or supplier teams within a single domain or program.
Proven ability to mentor and develop QA engineers and build a culture of quality ownership.
Familiarity with test case management and quality reporting platforms such as TestRail, LambdaTest, or equivalent.
Familiarity with large enterprise systems such as ERP, e commerce, and cloud platforms.
Experience with AI assisted testing tools in a QE context.
Location: Amsterdam, Netherlands; Madrid, Spain; Milan, Italy; Bracknell, United Kingdom; Belgrade, Serbia; Warsaw, Poland
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Sr. Project Manager (Sr. PM) to join our A-team (hybrid*/remote). As a Sr. PM at Allucent, you are responsible for the overall coordination and management of clinical trials from start up through to final delivery. The trials are mainly in Oncology, Neuroscience or Immunology and Infectious Diseases. Experience in Cell and Gene Therapy is a plus. This position directs the technical and operational aspects of clinical projects - all with the sense of urgency expected of Allucent customers.
In this role your key tasks will include:
Leads the project team, ensuring the project is delivered according to planned scope and timelines in accordance with the contract
Creates and executes project management plans required for project delivery and in accordance with established processes
Ensures quality and adherence to the relevant policies, SOPs, and working instructions, GCP and regulatory guidelines.
Establishes clear communication lines and escalation pathways, communicates with project stakeholders
Provides input on study related documents such as the study protocol, CRF, Medical Review/Monitoring plan, and Clinical Study Report
Establishes requirements for and ensures project specific training plan for team activities
Leads internal and external meetings, with internal and sponsor teams, including Kick Off Meetings (KOM) and Investigator Meetings based on project scope
Provides support for vendor identification, qualification and selection and manage vendors
Manages vendors and vendor relationships as required for project delivery
Ensures effective and efficient resource utilization across projects and programs
Produces, maintains and circulates project progress and status reports
Manages the study budget, including monthly invoicing.
Establishes project risk management plan with input from client and functional stakeholders and oversees adherence and updates throughout the project lifecycle
Proactively recognizes and addresses any changes in scope
Negotiates and influences internal and external team members in a professional manner and with successful outcomes
Effectively solves problems with projects teams by applying strategic thinking and conflict resolution skills
Ensures the Trial Master File is kept up to date and inspection ready
Serves as the primary point of communication between the sponsor and project team
Leads by example and encourages team members to develop strong solutions for clinical trial delivery
Responsible for oversight of project team delivery and communication with functional managers, including performance feedback
Requirements
To be successful you will possess:
Minimum Bachelor’s degree in life science, healthcare and/or business degree
Minimum 5 years of relevant work experience
Minimum 5 years of experience in drug development and/or clinical research, with at least 3 years of clinical trial project management experience
Preference for candidates with CRA experience
Expert knowledge of ICH-GCP(R2), data and patient privacy practices, and applicable (local) regulatory requirements
Demonstrates strong financial acumen, administrative excellence and analytical skills
Experience managing all phases of the full-service clinical trial delivery lifecycle (Start-up, Maintenance, Close-out).
Excellent written and verbal communication, planning, critical thinking and organizational skills, including command of English language
Representative, outgoing and client focused
Ability to work effectively in a fast-paced challenging environment with a growing company
Proficiency with various applications including, but not limited to, Microsoft Word, Excel, and PowerPoint required
Strong presentation skills
Fosters learning and the advancement and development of others
Dependable and able to take action to quickly to address urgent needs
Proactive and solution oriented
Willingly takes ownership and drives positive, collaborative results with the project team
Exercises good judgement with defined procedures and policies to determine appropriate action
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/office* working depending on location
Leadership and mentoring opportunities
Participation in our Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via ADP and internal platforms
Disclaimers:
*Our office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-AdT #LI-remote #LI-hybrid
Location: El Salvador; Colombia; Nicaragua; Bolivia, Plurinational State of; Honduras; Guatemala
We are seeking a detail-oriented, empathetic, and highly organized
Paralegal / Case Manager
to support a US-based law firm handling plaintiff-side litigation (employment law and personal injury). This is a hands-on operational role combining legal intake, client communication, case management, and drafting support.
The ideal candidate possesses strong written and verbal English communication skills, a calm demeanor when handling sensitive intake calls, and hands-on experience managing cases within legal CRM platforms.
Key Responsibilities
1. Legal Intake & Case Qualification
Answer inbound phone calls, web leads, and texts from potential clients using the firm’s screening scripts.
Conduct detailed intake interviews, gathering critical case facts (employer information, dates of employment, termination details, pay disputes, protected classes, or injury details).
Perform initial case qualification checks (statute of limitations, employer size, at-will vs. contract status) and flag strong leads to the attorney on the same day.
Send, track, and follow up on retainer agreements and intake forms via e-signature tools.
2. Client Management & Communication
Provide a warm, steady, and empathetic phone presence for clients navigating job loss or personal injury.
Schedule client consultations and manage attorney calendar availability.
Conduct regular client check-ins on treatment progress, address status inquiries, and ensure no gaps in medical care occur.
3. Medical Records, Bills & Insurance Coordination
Request and systematically track medical records and bills from healthcare providers.
Correspond directly with insurance adjusters regarding claim setup, PIP/MedPay, liability, and property damage updates.
Maintain accurate, up-to-date case notes, deadlines, and logs in the case management system.
Flag fully documented files that are ready for demand drafting to the attorney.
4. Paralegal & Case Drafting Support
Organize client documentation and construct structured case chronologies.
Draft demand letters, administrative agency filings (EEOC, CRD, DLSE), and legal correspondence using firm templates.
Follow up with clients proactively to gather outstanding records and evidence.
Schedule: 9am - 5pm PST
Requirements
Experience:
Minimum 1+ year of experience in a US law firm as a Case Manager or Paralegal (plaintiff-side litigation, employment law, or personal injury preferred).
Communication Skills:
Excellent spoken and written English with clear, professional drafting abilities for legal notes, attorney summaries, and client/adjuster correspondence.
Phone Demeanor:
Calm, steady, and empathetic phone manner suited for distressed clients.
Core PI Lifecycle Knowledge:
Solid grasp of the full case lifecycle (intake, medical treatment tracking, records/bills retrieval, demand preparation, negotiations, and settlement).
Insurance & Provider Handling:
Direct experience coordinating with medical providers and communicating with insurance adjusters.
Software Proficiency:
Hands-on experience with legal case management systems (Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or equivalent).
Organization:
Highly organized with proven ability to manage heavy caseloads, prioritize deadlines, and drive proactive follow-ups.
Client Systems & Tools
Case Management Systems:
Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or similar legal CRMs.
Communication & E-Signature:
E-signature platforms (DocuSign/HelloSign), VoIP phone systems, and web lead management tools.
Location: United States
About Paired
Paired
is a
global staffing and recruiting agency
that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
Our client
We are looking for a highly experienced Creative Strategist to join agrowing DTC e-commerce brand,
This is not an entry-level role.
We are specifically looking for someone with strong experience working with larger DTC/e-commerce brands who can integrate into the role quickly without requiring heavy training or onboarding. We want someone who can bring new ideas, systems, experience, and insights into the company.
Why Our Client?
We offer:
Strong compensation structure
Significant opportunity for growth
Freedom and flexibility
A transparent and open work culture
A tight-knit team environment
The ability to help shape systems and processes as the company grows
The more value you provide, the more opportunity there is to grow financially and professionally
with the company.
We are looking for someone who wants to build something long-term and become a major part
of the brand’s growth
What We're Looking For
We need someone who deeply understands:
Customer psychology
Product positioning
Direct response marketing
Creative strategy
Consumer behavior
Trend analysis
Data interpretation
Scaling ads through creative
You should know how to turn:
customer psychology
product understanding
trends/data
into ads that scale revenue.
You should have strong experience with:
Meta/Facebook Ad Manager
Northbeam
Triple Whale
DTC attribution/data analysis
UGC strategy
AI creative concepts
Static ads
Script writing
Creative testing systems
You must understand how to analyze ad/account data and translate that data into actionable insights for the creative team on a weekly basis.
Your Responsibilities
Eventually Host weekly creative/performance meetings
Review learnings with the team:
what’s working
what’s not working
what needs improvement
Work closely with:
the CEO
media buying agencies
creative agencies
editors
creators
strategists
Develop creative systems, workflows, SOPs, and testing structures for the client
Create and review:
hooks
concepts
scripts
UGC ideas
AI concepts
static concepts
performance angles
Analyze competitors and other successful brands to identify opportunities and winning trends we can adapt for our product
Bring initiative, leadership, structure, and creativity into the company
Requirements
The ideal person:
Has worked with successful DTC/e-commerce brands
Understands direct response advertising deeply
Understands how to scale brands creatively
Has strong communication and leadership skills
Can teach and explain ideas clearly to team members
Is ambitious and growth-oriented
Has strong initiative and creativity
Understands brand identity and customer psychology
Knows how to combine data with creativity
Our demographic is primarily older women/homeowners, so understanding this audience is extremely important. You must understand:
the customer
the product
the emotional drivers
the brand vision
Benefits
Work with an in-house DTC scaling brand
Remote work
Flexible hours
Full-time role, contractor basis (1099)
Strong compensation level for the right talent
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
The Role
EnerMech is seeking an experienced Commercial Specialist - Estimating & Proposals to strengthen our Houston based team. The ideal candidate will have strong technical experience, a solid understanding of cost estimating, and proven track record working in Pipeline and Process Services.
Commercial Specialist - Estimating & Proposals, will lead the end-to-end tendering process, ensuring each proposal is compliant, competitive, and aligned with Client requirements and our core values. You will collaborate with a team of experts, drawing on their knowledge while contributing your own expertise to each bid you work on.
Responsibilities
Develop a range of technical methodologies, equipment lists and cost estimates within the Pipeline and Process business line
Attend Client pre-bid meetings and site visits, documenting relevant scope, technical, commercial, and operational information communicated by the Client
Lead and coordinate the preparation of proposal documentation, integrating the basis of estimate, scope definition, contract qualifications, and other required inputs
Review and interpret client documents, drawings, specifications, and technical scope requirements to develop appropriate methodology and equipment spreads
Collaborate with technical, engineering, and cross-functional teams to develop technically and commercially appropriate client solutions while meeting tender deadlines
Prepare comprehensive cost estimates covering all required components, including management services, equipment, materials, construction, operations, obtain vendor quotations and negotiate where appropriate
Collaborate with Business Development to understand win strategy and Client expectations
Coordinate with relevant departments to compile and respond to tender clarifications where applicable.
Prepare supporting tender deliverables, including layout drawings, bid review documents, schedules, and tracking documentation
Submit Client Terms and conditions through EnerMech portal for Legal Counsel to review
Review of pricing preamble conditions set out in Client documentation and provide qualifications where applicable
Be part of all negotiations during the tendering phase, your input matters
Completed both technical and commercial qualifications in collaboration with relevant departments as part of the tender submission.
Requirements
5-7+ years in similar role in North America
Knowledge of estimating practices
Knowledge of Pipeline and Process services such as Nitrogen Leak test, Retro jetting, Pigging, Hydrotest, Dewatering, Umbilicals etc. Relevant technical knowledge specifically in Pipelines and Process Services and able to write methodologies
Accuracy and ability to work to fast paced/tight deadlines
Proficiency with Microsoft office suite including Word, Excel and Powerpoint
Effective Communicator, Detailed orientated person
Presentation skills
Self-motivated with strong organizational skills both written and verbal
Commercial acumen
Relevant Technical Field Experience is preferred but not essential
Benefits
Why Join EnerMech?
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Abu Dhabi, United Arab Emirates
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
The Role
Cultivate cultural norms for improved, uniform HSE practice by driving accountability
Demonstrate a personal commitment to HSE Golden Rules, Ethics Polices & Procedures & ESG Strategy
Lead a high-performing, regional team, fostering a culture of collaboration, customer-centricity, and operational excellence
Accountable for the P&L performance in the assigned contracts and implementing corrective measured or programs, as required
Maintain strong client relationships, ensuring the delivery of customer services and solutions to a high quality across the Middle East geography
Accountable for the development and successful delivery of the Lifting Solutions business line regarding safety, quality, financial and customer satisfaction across the assigned contracts
Maintain a high quality of delivery to meet or exceed customer expectations
To create new and develop existing client relationships at all levels across the region
Prepare annual budget process, updated in BFT (Business Forecasting Tool)
Preparation of business cases for CAPEX expenditure to develop the business
Active participation in the tendering process that satisfy internal governance and commercial requirements.
Maintain a high quality of delivery to meet or exceed customer expectations
To create new and develop existing client relationships at all levels across the region
Manage the demand patterns and constraints of direct personnel to help prioritize and support operations
Responsibilities
Investigate, report and analyze HSE incidents and statistical data to identify root cause and implement strategies to avoid reoccurrence
Work closely alongside BD teams to ensure prospects are prioritized correctly
Develop close working relationships with Clients’ management and ensure awareness of customer requirements and key issues
Ensure understanding and adherence to customer contracting principles
Liaise with clients to ensure appropriate service delivery and manage complaints in a timely manner
Regular offshore/onshore site and client visits
Compare revenue targets to realized / actual values to inform profit evaluation monthly
Continuously monitor aged debt ensuring DSO is maintained within group target.
Adhere to business Safety Culture and Strategy, including employee engagement
Participate and support continuous improvement fostering innovation and positive behaviors
Maintain “One Enermech” mentality through collaboration and cooperation avoiding silos
Comply with safety, environment and quality regulations
Ensure that all direct reports and team members have SMART objectives and KPIs
Manage the integration of a new employee into the organization to ensure company processes and procedures are shared correctly.
Requirements
Strategic Vision & Alignment:
this leader understands the bigger picture and what the organization is striving towards.
Financial Acumen:
this leader understands and analyzes financial information effectively, enabling informed decision-making to enhance the financial health and success of EnerMech.
Commercial Acumen:
this leaderunderstands and interprets business situations, makes sound decisions, and drives results that contribute to the overall success of EnerMech.
Degree level education or equivalent experience
Relevant management experience
Demonstrable experience in the lifting sector
Good understanding of commercial/cost awareness
Location: Ukraine; Poland; Croatia; Spain; Romania; Portugal
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed.
And now we are looking for a
Staff Software Engineer
to join us as part of our team.
About the role
PitchBook — a platform for investment professionals. Our software provides access to data and the analytical tools to get answers fast and discover promising opportunities. Uncovers actionable insights and trends hidden within the financial data of more than three million companies. Users all over the world include large corporations, start-ups, venture capital and private equity firms, investment banks, and many others.
Our Tech Stack
Java, Spring, React, Typescript, Apache Beam, Flink, Python, LangGraph, GCP/AWS, K8s.
Work Environment
Flexible schedule with participation in team ceremonies and cross-functional collaboration. Time zone: Europe/Kyiv.
As a qualified expert, You will
- Solve strategic engineering problems hands on. Explore technologies, build prototypes, and produce reference implementations that make architectural qualities and tradeoffs observable.
- Design and deliver working software. Architect, implement, test, and maintain services and platform components, including backend systems and architecture-related frontend concerns such as micro-frontend patterns.
- Automate architectural conformance. Design and implement AI-based architectural conformance checks and fitness functions that continuously evaluate whether systems follow agreed principles, patterns, and quality constraints.
- Turn ambiguity into an executable approach. Break complex problems into bounded areas, apply domain-driven design, and select a practical course of action when information or precedent is limited.
- Define measurable quality goals. Establish and continuously evaluate requirements for performance, scalability, reliability, security, availability, recoverability, maintainability, portability, usability, and extensibility.
- Document architecture evolution. Describe the current state, target state, transition steps, constraints, alternatives, and decisions in forms that engineering teams can use.
- Make explicit engineering tradeoffs. Provide balanced recommendations on build versus buy, now versus later, and refactor versus rebuild, including cost and operational implications.
- Create reusable engineering patterns. Develop scaffolding, templates, reference architectures, or platform capabilities that teams can adopt without depending on the Staff Software Engineer long term.
- Guide delivery teams. Perform architecture and design reviews, coach engineers through difficult decisions, and enable teams to make high-quality choices independently.
- Communicate for the audience. Explain technical context clearly to engineers, technical leaders, product managers, and business stakeholders, and incorporate useful feedback.
We’re looking for you if you have
- A degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.
- At least 6 years of experience in software engineering using Java or a comparable object-oriented language.
- At least 3 years developing microservices and experience building distributed or event-driven systems in the cloud.
- Practical knowledge of service-oriented architecture, domain-driven design, clean architecture, hexagonal architecture, and common architecture patterns.
- Experience implementing agentic applications and tools applying evaluation approaches as part of the process
- Experience designing RESTful APIs and event driven Kafka-based applications
- Experience with mainstream relational databases, caching, replication, and search technologies.
- Experience developing and evaluating agentic applications.
- Experience with Google Cloud Platform or Amazon Web Services with container orchestration technologies.
- Strong problem-solving skills and the ability to lead through technical guidance across multiple teams without formal authority.
- Excellent written and verbal communication with engineers, managers, and product partners.
What’s in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy a flexible working schedule and create work and rest balance for yourself. Empower yourself with a stable workload and a stable income, focusing on lasting cooperation and high-performance culture.
Embrace the opportunity for personal and professional growth
Take advantage of performance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more.
Feel cared about
Be among like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values.
Interview Steps
Pre-screening with recruiter
Technical Screening
Technical Interview
HR BP Interview
Final client Interview
Location: Großwallstadt, Germany
D-ploy ist ein
IT
- und Engineering-Dienstleister, der in der gesamten EMEA-Region tätig ist, unter anderem in der Schweiz, Deutschland, Tschechien, Österreich, Großbritannien sowie in den USA.
Wir legen großen Wert darauf, unseren branchenführenden Kunden innovative und erstklassige
IT
-Dienstleistungen und -Lösungen anzubieten. Durch den Aufbau vertrauensvoller Partnerschaften innerhalb der
IT
-Community steigern wir die
IT
-Produktivität unserer Kunden und tragen zu ihrem Erfolg bei.
Wir suchen engagierte, flexible und lösungsorientierte Persönlichkeiten, die Teil einer dynamisch wachsenden und internationalen Organisation werden möchten. Wenn Sie
IT
lieben und Mehrwert schaffen wollen, sind Sie bei uns genau richtig – bewerben Sie sich und werden Sie Teil unseres Teams!
Tasks and Responsibilities
Analyse und Behebung von Störungen im industriellen Umfeld (1st/2nd Level Support)
Erster Ansprechpartner für Mitarbeiter bei Computerproblemen
Überwachung der Desktop-Infrastruktur des Unternehmens und Entwicklung von Vorschlägen zur Effizienzsteigerung
Bewertung, Erstellung und Umsetzung von Lösungen im industriellen Bereich
Erarbeitung und Implementierung von Standards sowie Mitgestaltung von Konzepten für industrielle IT-Umgebungen
Fehlerbehebung bei Software-, Hardware- und Geräteproblemen, die von Endanwendern gemeldet werden
Installation, Konfiguration und laufende Betreuung von Desktop-Hardware und -Software
Unterstützung bei Client-Standardtechnologien, einschließlich grundlegender Fehlerbehebung bei Exchange sowie Änderungen und Verwaltung von AD-Konten
Fehlerbehebung bei PC-Konnektivitätsproblemen und Netzwerkelementen wie ISP-Leitungen, Firewalls, Switches, WLAN-Geräten und Telefonsystemen
Implementierung und Support von Remote-Zugriffslösungen (VPN)
Eskalation von Serviceproblemen bei Bedarf
Kommunikation mit Kunden/Endanwendern, um sie über den Fortschritt von Vorfällen zu informieren und bevorstehende Änderungen oder geplante Ausfälle mitzuteilen
Überwachung der Netzwerkleistung (Verfügbarkeit, Nutzung, Latenz) und Ergreifen geeigneter Maßnahmen zur Behebung von Durchsatzproblemen, ggf. Eskalation an das Support-Team
Verwaltung und Nachverfolgung von IT-Assets
Beratung und Schulung von Mitarbeitern zu IT-Prozessen und Softwareanwendungen
Requirements
Fundierte Kenntnisse in Informationstechnologie, Trends, Produkten und Lösungen
Mindestens 1 Jahr Berufserfahrung in einer vergleichbaren Position mit Unterstützung verschiedener Technologien und Services
Erfahrung mit:
Windows-Betriebssystemen (Windows 10 & 11)
Microsoft Office & Office 365-Anwendungen
PC-/Laptop-Hardware
Peripheriegeräten (z. B. Drucker)
Mobilgeräten
Grundkenntnisse in:
Active Directory
Exchange
ITIL-Zertifizierung und Erfahrung mit dem Ticketsystem ServiceNow von Vorteil
GMP-/GxP-Kenntnisse sind ein Plus
Hohe Selbstmotivation, genaue Arbeitsweise und Liebe zum Detail
Kundenorientierung mit einem starken Fokus auf Kundenzufriedenheit und die Bereitstellung von Mehrwert für das Unternehmen
Dienstleistungsorientierte Denkweise mit dem Anspruch, Aufgaben und Projekte erfolgreich umzusetzen
Fähigkeit zum selbstständigen Arbeiten sowie Bereitschaft, Anweisungen und Best Practices zu befolgen
Hervorragende Kommunikations- und Teamfähigkeiten
Fließend in Deutsch (mindestens C1) und Englisch (schriftlich und mündlich)
Freundliche, hilfsbereite und flexible Persönlichkeit mit schnellem Auffassungsvermögen
Teamplayer mit ausgeprägten Planungs- und Organisationsfähigkeiten sowie Multi-Tasking-Fähigkeit
Vorlage eines polizeilichen Führungszeugnisses, das nicht älter als 3 Monate ist
Benefits
Bezahlte Sonderurlaubstage
Edenred-Karte (einsetzbar in über 16.000 Restaurants, Hotels und Tankstellen in Deutschland)
„Fishing for Friends“-Programm – unser Mitarbeiterempfehlungsprogramm
Kostenlose Getränke im D-ploy-Büro
Gutscheine (z. B. zum Geburtstag, zur Hochzeit, bei Geburt eines Kindes sowie nach 5 und 10 Jahren Betriebszugehörigkeit)
Weiterbildungen und Aufstiegsmöglichkeiten
Freundliches und internationales Arbeitsumfeld
Wettbewerbsfähiges Gehalt und zahlreiche Benefits
Vom Unternehmen gesponserte Eventsbenefits
Company-sponsored events
Is
IT
in your DNA?
Location: Warsaw, Poland
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities:
Maintain the integrity of all computer workstations and associated software within the organization
Act as the main point of contact for employees who are experiencing computer issues
Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed
Develops plans to ensure that the organization has appropriately skilled resources to meet organizational objectives and commitments. Manages the effective implementation of resource planning, recruitment, selection, assessment, on-boarding and transitioning of resources
Manage departmental (and therefore business) IT risks; identifying, mitigating and recommending solutions to Head of IT
Coordinate business development activities such as identification and communication with client
Ensure the existing and future of IT Service and Support aligns to the expectations of our Business roadmap and overall our client's strategy
Execution/coordination of local projects at the site
Support services for Client standard technologies including basic troubleshooting of Exchange and adds/moves/changes for AD accounts
Work with the project management team on PC builds and network equipment deployments
Troubleshoot PC connectivity issues
Troubleshoot network elements including ISP circuits, firewalls, network switches, wireless equipment and telephone system
Installation of packaged software and authorized 3rd party software
Remote access solution (VPN) implementation and support
Escalation point for help/service desk and on site 2nd level support
Implementation of local application enhancements and provide local application support (where required)
Provide IT feedback where required; ensure customer satisfaction while continuously improving services at the site.
Must be willing and able to provide hands on technical support when required
Participate and assist with global IT initiatives (where required)
Requirements
A strong understanding of Information Technology; trends, products and solutions
Experience of maintaining high performing service support functions including IT Service Desk, Desktop Support and 2nd line technicians
Knowledge of business development, especially spotting and developing business opportunities with the customer
Customer focused with a passion and drive for customer satisfaction and delivering business values
ITIL certification is an advantage
Excellent communication and negotiation skills with strong service orientation
Willingness to travel when required
Multitasking as well as ability to “think outside of the box”
Fluency in English and Polish (spoken and written)
Candidates have to declare Criminal record extract not older than three months
Benefits
Birthday Voucher
in the amount of
180 PLN
- valid for one year
Additional one day of vacation
to your yearly entitlement every two years of work relationship
Reimbursement of glasses on prescription
in the amount of
300 PLN
every two years
Work-Anniversary Voucher
(after 5-, 10- and 15-year anniversary)
Wedding and Baby-born Voucher
(gift to celebrate the special moments)
Recognition Award and Appreciation Voucher
for exceptional work on internal as well as customer projects
Fishing for Friends Program
Is
IT
in your DNA?
Location: Faisalabad, Pakistan
Intellect Care (Counselling/ Psychotherapy) is a collaborative process to guide, explore and/or resolve personal, social, or psychological problems and difficulties.
Counselling is most useful when clients seek tools or techniques to support their mental health. Psychotherapy identifies unhelpful patterns of thinking and behaviours which may limit the client's quality of life or daily activities and equip clients with more helpful and effective ways of thinking, behaving and relating to others. This addresses moderately severe mental health experiences. Intellect Care normally spans up to 60 minutes
Why Join Us?
Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
What You'll Do
Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
Address a range of clinical cases, including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more
Partner with our internal clinical team to improve the platform and client programs
Requirements
Qualifications:
Counsellor: Minimum Masters Degree in Counselling / Counselling psychology with a minimum of 300 hours of counselling experience post qualification & practicum/ placement/ internship
Clinical Psychologist: Minimum Masters Degree in Clinical psychology with a minimum of 300 hours of Clinical/Therapy experience post qualification & practicum/ placement/ internship.
Expertise: Skilled in Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT)
License: Must hold valid and active licenses applicable to the country of practice
Experience: A minimum of 300 clinical hours post-master’s degree
Languages: Proficiency in English, Urdu
Preferred Background: Prior experience with EAP, adult counseling, or coaching managerial roles
If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!
Location: United Kingdom; France; Belgium
The Role
Intellect delivers a clinically governed mental health programme to enterprise clients in the mining and resources sector, supporting remote and expatriate workforces. This is not a standard EAP. Cases begin with acute risk assessment on remote sites and run through structured treatment, fitness-for-work assessment and return-to-work clearance, in direct coordination with the client's chaplaincy, medical and people teams.
This role covers the client's United Kingdom operations and a West African project site where the working language is French. It is a combined clinical delivery and case management role: the postholder conducts the assessments, delivers the therapy, writes the reports and owns the case, rather than coordinating a provider network. That design reflects the absence of an established provider network in the West African market at launch, and gives the client a single clinician who knows each case end to end.
Full professional fluency in French and English is a non-negotiable requirement. Welfare calls, clinical assessment, case documentation and client communication in the West African market are conducted in French.
Responsibilities
Clinical assessment and delivery
Conduct acute risk and welfare assessments for employees referred through the client's escalation pathway, in French or English as required.
Deliver individual counselling and psychotherapy across the supported caseload, virtually.
Conduct fitness-for-work assessments and produce the associated clinical documentation.
Write risk assessments, session documentation, return-to-work memoranda and fitness-for-work reports to a standard that stands up to client and regulatory scrutiny, in the language the case requires.
Delivery is capped so that case management availability is protected. Session load is agreed with the Head of Clinical Operations and reviewed as volume changes.
Case management and coordination
Own each case end to end, from referral through assessment, treatment, fitness-for-work and reintegration to closure.
Align the initial support plan with the client's on-site teams, including session volume and cadence, and manage adjustments where clinically indicated.
Coordinate with internal helpline, care excellence and network partnership teams on anything that cannot be delivered directly.
Review the open case list for stalled items and follow up to keep cases moving.
Clinical risk oversight and governance
Confirm risk tiering against the client's framework and set review cadence and monitoring requirements.
Make the clinical decisions the pathway requires, including disputed risk ratings and medical evaluation pathways where an employee declines therapy.
Escalate to the Head of Clinical Operations where a case exceeds the scope of remote delivery or requires in-person intervention.
Work within the differing regulatory, medical and emergency-escalation environments of each market, and flag where local pathways do not support the agreed protocol.
Clinical protocols and client enablement
Co-develop and maintain the clinical protocols, risk frameworks and SOPs the client's on-site teams operate to, including French-language versions.
Design and deliver clinical training and framework guidance to client-side staff who are not clinicians, in French and English.
Build out the in-market provider network alongside Network Partnerships, so that in-person and overflow capacity exists as the programme scales.
Client relationship, insights and reporting
Act as the named clinical contact for the client's chaplaincy, medical and health and safety leads in both markets, responding within the core window to queries that are frequently unscheduled and time-critical.
Produce the case tracker and monthly clinical reporting, moving beyond utilisation to presenting issues, risk patterns, outcomes and service-level themes.
Present clinical insight at client review meetings and translate it into recommendations the client's health and safety and people teams can act on.
Requirements
Full professional fluency in French and English, to the standard required for clinical assessment, therapy delivery and client-facing documentation in both languages.
Registered clinical psychologist or qualified counsellor, with current registration in your jurisdiction and the right to practise remotely.
Master's degree in clinical psychology, counselling or a related field.
Minimum three years in clinical practice, including direct delivery of assessment and therapy to adults.
Demonstrable experience managing acute risk, including suicidality, in a setting where you held the decision rather than advised on it.
Experience of structured return-to-work, fitness-for-work or occupational mental health pathways.
Able to work four hours a day, Monday to Friday, within the 08:00 to 17:00 UK and West Africa window.
Desirable
Experience working across multiple jurisdictions or with expatriate, rotational or multinational workforces.
Understanding of remote industrial, mining, resources or energy operating environments.
Additional language capability, particularly Mandarin.
Experience contributing to clinical protocols, risk frameworks or SOPs.
Prior case management or clinical account experience in a commercial setting.
ГибридMunich
УдалённоseniorPL
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УдалённоEl Salvador; Colombia; Nicaragua; Bolivia, Plurinational State of; Honduras; Guatemala
УдалённоseniorUnited States
Houston, United States; We welcome applications from candidates of all backgrounds and experiences
Abu Dhabi, United Arab Emirates; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
УдалённоUkraine; Poland; Croatia; Spain; Romania; Portugal; Time zone: Europe/Kyiv
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