Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a
Customer Success Engineer
, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the customer success engineer team that delivers GitLab's
On-Demand Success Tier
through webinars, hands-on labs, office hours, and on-demand engagements.
This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the
Customer Success Engineer Team Manager
, and your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale.
What you'll do
Engage with customers via Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best-practice guidance.
Partner with Customer Success Managers to go deep on GitLab use case implementation (for example: source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning).
Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model (not dedicated to a single account)
Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about.
Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives
Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners.
Build and maintain specialty competency in one or more technologies aligned to GitLab's market focus through training, certification, and creating working examples for internal and customer use.
Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey.
What you'll bring
Experience supporting one or more GitLab use cases (source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning) and enabling customers with practical, in-depth guidance.
Proficiency with DevSecOps tools or adjacent highly technical tooling, with the ability to translate tool capabilities into customer outcomes.
Technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.
Ability to communicate complex technical and organizational topics clearly in writing and live settings (Zoom calls, workshops, and presentations).
Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment.
Strong time management and prioritization skills, including the ability to juggle multiple customer engagements and cross-functional requests in a pooled model.
Continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or creation of reusable examples; we welcome transferable experience from related roles and backgrounds.
About the team
We're a globally distributed customer success engineer (CSE) team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$93,600
—
$158,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Location: Europe; Vilnius, Remote
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
About your team
Behind every groundbreaking product, there’s an awesome team! In Product, we gather folks with diverse backgrounds and expertise in areas such as product development, management, design, UX, analytics, and more. We move fast, experiment, learn a lot, and build new products for our growing base of 20+ million active users. At the same time, we continue to iterate and improve on our flagship product: Digital, a safe and affordable marketplace for gamers. Physical, where we enable users to turn their second-hand items into someone’s first-tier gaming experience. Or Payments & Risk, where we provide a smooth, secure, and reliable purchase experience.
As a Business Intelligence Analyst, you will be responsible for providing analytical insights and reporting to support decision-making within the company. You will work closely with the product teams and other departments to analyze payments-related data, manage complex data sources, automate data processes, and provide insights into business performance. This is a critical role in our organization, as the insights and recommendations you provide will inform key strategic decisions that drive our growth and success.
Responsibilities
- Lead data collection and integration projects within the payments domain.
- Develop and maintain performance reports for payments analytics.
- Monitor key performance indicators (KPIs) and provide insights into payment performance, transaction volumes, and other indicators.
- Identify opportunities to optimize payment processes and reduce operational costs, working with Payment Ops and Product teams to optimize payment routing and reduce payment failures.
- Collaborate with data analysts and engineers to ensure data accuracy, completeness, and consistency.
- Collaborate with other teams, such as Finance, Customer Support, and Product Development, to address payment-related challenges and opportunities.
- Perform ad-hoc analysis and research to answer specific business questions and support decision-making.
Requirements
- At least 4/5+ years of experience in business analytics in finance, banking, consulting, accounting, or similar sectors. Exposure to payments data (PSP, acquiring, or risk systems) is a strong plus.
- Working knowledge of the payments stack is a strong plus.
- Advanced SQL, with an ambition to improve.
- Strong quantitative and analytical skills.
- Ability to identify and suggest improvements in the payments domain by analyzing transactional, business, and market data.
- Excellent written and verbal communication skills, with the ability to present complex information clearly and translate data findings into actionable recommendations, especially for non-technical stakeholders. Precise and well-structured when delivering analyses and reports.
Nice to have
- Ability to independently build structured dashboards (Databricks, Tableau, or similar BI tools).
- Experience building AI-powered refreshable/scheduled reports.
Salary ranges may vary. We're seeking candidates with varied experience levels; from individual contributors to functional leaders in this space.
We're an international team and our business language of choice is English. Good English level is required, proficiency is preferred.
To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice: https://www.eneba.com/candidate-privacy-notice
What it's like to work at Eneba
- Opportunity to join our Employee Stock Options program.
- Opportunity to help scale a unique product.
- Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote, opportunity to work and travel.
- Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
#LI-JP1
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Trust & Identity Platforms: Our platform team is building the future of 1Password by empowering the development of ambitious new features. We focus on creating building blocks to enable exciting features for our customers. Specifically, we are building a Public Key Verification infrastructure; bootstrapping a central platform for everything Identity, and evolving our Confidential Computing platform, comprising several services and a robust developer tool-chain. Our trust and identity platforms unlock 1Password’s ability to offer impactful features building on innovative technologies while remaining on the leading edge of security and user data privacy.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 5+ years of professional software development experience in a production SaaS environment with at least 1+ year shipping production Rust code
- Experience writing idiomatic Rust code and async Rust in the tokio and tower ecosystems
- Experience with AWS, Kubernetes, databases, and additional cloud platforms and tools
- A solid understanding of networking (HTTP, TCP, Vsock, service mesh)
- Experience building and maintaining components of a server-side platform
- Comfort carrying out projects with a high degree of autonomy and in close collaboration with colleagues on other teams across the company
- Experience building components and tools for other developers
- A “ship early and iterate often” mentality, with a critical eye for detail and quality
- A passion for learning problem solving with experience in tackling routine problems and proposing effective solutions
- Demonstrated communication and collaboration skills
What you can expect:
- Write Rust and Go code with focus on reliability, quality and durability
- Contribute to feature design, development and release
- Contribute to documenting solutions and new designs
- Collaborate with team members by providing timely feedback on code submissions and design docs
- Uphold and contribute to team processes
- Help others level up their skills through mentoring and coaching
- Expand your technical knowledge and leadership skills while working on meaningful platform challenges.
Bonus points for:
- Interest in security and privacy focused applications
- Knowledge of cryptography principles and concepts as applicable in securing data at rest and in transit
USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Los Angeles, USA
We are seeking an Associate Art Director, a leader who combines artistic vision and creative tastemaking with operational discipline and managerial support. In this role, you will work closely with the Senior Art Director to drive the artistic vision for a key pillar of League of Legends, acting as the day-to-day steward of artistic quality and coherence in your area. Beyond your artistic responsibilities, you will also help support our managerial structure by providing guidance and leadership of art craft teams, as well as facilitating broader art department rituals and gatherings.
As an
Associate Art Director on League of Legends
, you will report to the Senior Art Director and drive the art direction for Cosmetics on League of Legends. You will define compelling thematics and premium cosmetic experiences, ensuring they meet League’s quality bar while resonating with a global player base. You’ll partner closely with art-craft discipline leads, Production, and co-development studios to deliver cohesive content at scale, balancing artistic ambition with production realities. You will maintain stakeholder alignment, build and scale clear artistic frameworks, create product creative briefs, and maintain quality and cohesion across a distributed development environment.
Responsibilities:
Partner with the League of Legends Senior Art Director to establish, communicate, and execute the artistic vision for the Cosmetics pillar, acting as the primary artistic decision-maker for your area.
Develop and scale cosmetics for live-service content pipelines
Define and drive resonant thematics for cosmetic content at scale, ensuring high-quality execution from concept through release.
Support the art department's managerial structure by providing guidance and leadership across multiple art craft teams, mentoring talent, building the leadership bench, and ensuring craft excellence. Oversee a healthy art team, considering pace, size, growth; staffing, hiring, performance management of, and through, Craft & Art Leads & Art Managers, which includes managing career growth, comp, and morale of all direct reports.
Partner with co-development studios to ensure aligned, cohesive output across distributed development environments.
Coordinate weekly rituals, reviews, and gatherings for the art department to maintain organizational focus and rhythm.
Establish review gates, style guides, and artistic toolkits to ensure consistent quality and independent execution within your pillar.
Create and maintain artifacts that inform, align, and empower disciplines working in creative spaces
Collaborate with marketing to deliver a unified experience between content and marketing
Mentor and grow art team talent, fostering a culture of high standards, psychological safety, and strong creative ownership
Required Qualifications:
8+ years of experience in game art, with at least 3+ years in an art leadership role (Associate Art Director, Art Lead, or equivalent).
Proven track record as an artistic leader and vision holder for content pipelines in games.
Experience working with multiple disciplines to deliver on a goal
Experience partnering with production to plan roadmaps and allocate resources without compromising artistic quality.
Strong ability to communicate artistic vision clearly through pitches and artifacts
Experience developing and scaling cosmetic or live-service content pipelines
Desired Qualifications:
Deep understanding of the League of Legends IP, its skin catalogue and Alternate Universes.
Experience working with external partners or co-development studios
Experience in creating high quality, stylized art (such as 2D concepts, 3D character, animation, or VFX)
When submitting your application, please provide a portfolio of your high-quality game art - including stylized artwork. And as a part of the application process, you may also be asked to complete an art test.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Barcelona, Spain
Keller Executive Search is recruiting a Managing Director on behalf of our client, a fintech business in unsecured consumer lending. Based in Barcelona, this appointment offers the opportunity to lead the Spanish business, translating Group strategy into profitable, compliant local execution and supporting its longer-term growth ambitions.
Reporting directly to the CEO, you will connect commercial performance, credit outcomes, finance, legal, people and customer operations. The mandate combines profitable growth with product development: strengthening longer-term lending while maintaining established product performance. Your understanding of borrowers and lending economics will shape decisions across acquisition, pricing, servicing and collections.
This is a hands-on general management opportunity with meaningful scope to influence business performance and develop functional leaders. You will turn strategy into practical priorities, coach managers and work with legal and Group specialists on regulatory implementation. The role suits an established general manager or an unsecured-lending leader ready for broader business ownership. A previous Managing Director title is not required; demonstrated readiness to lead across functions is essential.
Key Responsibilities
Translate Group strategy into a country business plan, budgets and execution priorities.
Own operating-profit delivery, balancing commercial growth, credit performance and operating costs.
Strengthen longer-term lending while protecting established product performance.
Use borrower insights to guide segmentation, pricing, acquisition and product decisions.
Connect digital acquisition, conversion, servicing and collections into an effective customer journey.
Lead functional managers across commercial, financial, legal, people and customer operations.
Develop managers through coaching, effective delegation and clear accountability.
Direct local regulatory implementation and relevant licensing work with legal and Group specialists.
Establish performance reviews and communicate results, risks and business decisions to the CEO.
Prioritize initiatives within agreed resources while maintaining controls and customer outcomes.
Additional Information
Location: Barcelona, Spain.
Hybrid working, approximately three office days per week, with attendance arrangements negotiable.
Permanent appointment.
Travel: two five-day trips annually, plus onboarding and necessary ad hoc travel.
Relocation assistance is not available.
Preferred start: January 2027.
Selection includes leadership interviews and a case study.
Requirements
Essential
Direct personal responsibility for an unsecured consumer-lending business, product, portfolio or relevant commercial or operating function.
Sound unsecured-credit judgment and understanding of borrower needs, affordability and lending economics.
Demonstrated commercial drive, supported by attributable growth or performance improvements.
Readiness for integrated business ownership, demonstrated through financial accountability, business planning and cross-functional decisions.
Practical experience coaching and developing managers.
Hands-on execution, sustained follow-through and effective delivery within agreed budgets and resources.
Spanish proficiency at C2 and English proficiency at C1.
Master's degree, MBA or equivalent qualification.
Ability to meet an agreed Barcelona-based hybrid arrangement, accept permanent employment and undertake required business travel.
Preferred
Experience scaling unsecured instalment lending, or transferable product-expansion and commercial-transformation experience.
Experience directing lending-related regulatory change with legal and risk specialists.
Operating or commercial responsibility across digital consumer-finance channels.
Knowledge of Spain's unsecured consumer-credit market.
Experience translating multinational Group priorities into local execution.
Relevant banking-governance experience alongside direct unsecured-lending responsibility.
Ideal Candidate Profile
You are a commercially ambitious lending leader who combines borrower understanding with disciplined execution. You enjoy taking broad business ownership, developing managers and turning competing priorities into practical action. You pursue growth with equal attention to credit quality, customer outcomes and sustainable profit.
Benefits
Indicative base salary of EUR 110,000, negotiable with flexibility for exceptional candidates.
Annual results-based bonus.
Direct CEO reporting with scope to shape country-level performance.
Opportunity to broaden your leadership contribution as the business grows.
Agency statement
Keller is a recruitment agency serving clients from startups and non-profits to multinationals, emphasizing ethical search, attentive candidate care, and leadership placements that support long-term client outcomes. Learn more about the firm and our candidate services on
our website
.
Equal Opportunity policy
Equal Employment Opportunity Statement
Keller Executive Search and our clients are Equal Opportunity Employers. For all positions with Keller or our clients, qualified applicants are considered without regard to race, skin color, religion, sex, sexual orientation, gender identity or expression, nationality, age, disability, genetic information, or any other characteristic protected under EU and member-state law.
Commitment to Diversity
We foster a diverse, inclusive environment where all individuals are valued and respected, and we celebrate cultural diversity across EU member states.
Reasonable Accommodations
We provide reasonable accommodations to individuals with disabilities under EU Directive 2000/78/EC and national laws, using an interactive process to determine effective accommodations.
Compensation Information
For client positions, compensation information is provided per applicable EU and national laws, including in postings or during recruitment where required. We are committed to pay transparency and equal pay for equal work under EU Directive 2006/54/EC and national pay equity laws.
Compliance with Laws
We and our clients comply with EU and national non-discrimination laws across all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment
We and our clients prohibit workplace harassment based on any protected characteristic, including race, ethnic origin, religion, sex, sexual orientation, gender identity or expression, nationality, age, disability, or genetic information.
Data Protection and Privacy
We process personal data in compliance with the GDPR and applicable national laws. See our Privacy Policy at
www.kellerexecutivesearch.com
for how we collect and process recruitment and employment data.
Pay Equity
We and our clients are committed to pay equity and conduct periodic pay equity analyses under applicable EU and national laws.
Working Time and Leave
We comply with EU Directive 2003/88/EC and national laws on working hours, rest periods, and leave entitlements.
Health and Safety
We provide a safe, healthy workplace in line with EU Framework Directive 89/391/EEC and relevant national laws.
Works Councils and Employee Representation
We respect employees' rights to form and join works councils and other representation under EU Directive 2009/38/EC and national laws.
Country-Specific Declarations
Because employment laws vary between EU member states, we:
Local Law Compliance:
Comply with all national laws of the member state where employment takes place, in addition to EU regulations.
Country-Specific Addenda:
Maintain addenda for each EU country where we operate, outlining national requirements that exceed or differ from EU standards.
Language Requirements:
Provide translated versions of this policy and addenda where local law requires.
Notification of Applicable Laws:
Inform candidates during recruitment of the national laws applying to their potential employment.
Regular Updates:
Regularly review and update addenda to reflect changes in national law.
Precedence of National Law:
Apply national law where it provides greater protection or additional rights.
Specific Declarations:
Where required, make declarations on pay transparency and gender pay gap reporting, working time arrangements, collective bargaining agreements, data protection and privacy, whistleblower protection, and quota systems for underrepresented groups.
Access to Information:
Employees and candidates may request applicable country-specific policies at
assistance@kellerexecutivesearch.com
.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use AI tools solely to support human decision-making by helping review and assess candidate qualifications and materials. AI never automatically rejects, disqualifies, or makes final hiring decisions; all AI-assisted evaluations are reviewed by experienced recruitment professionals, and qualified human recruiters make all hiring decisions. Our AI use aims to enhance fairness, consistency, and efficiency while upholding equal opportunity and non-discrimination.
Genetic Information
In line with EU and national laws, we and our clients do not discriminate based on genetic information, nor request or require it from applicants or employees except as permitted by law.
Local Laws
We and our clients comply with all applicable local employment laws and ordinances where we operate within the EU.
Note:
This posting may be for a position with Keller Executive Search or one of our clients; the employer will be identified during the application and interview process. Employment laws and requirements may vary by employer and EU location.
Location: South Africa
South Africa, a role for someone who decides
This opening is for South Africa. Take ten minutes over our website and LinkedIn first. In your Loom we will ask what we do, where you found out about us, and why you want to work at Drop Zero Digital. If your answers could belong to any company, they will fall at this stage.
The company and the job
Drop Zero Digital is a lifecycle marketing agency. We are hiring one person in South Africa who is good at making decisions. The AI image service is our fastest growing line, and your area, whichever it is, will help it along.
You will have one named area. It is chosen in the trial, after we have seen where your strengths lie. It will be one of two:
The hiring machine: how people are found, screened and hired here. The funnel runs through you from sourcing to scheduling, with chasing, an accurate tracker, and a warning to us when the process has a fault.
Client delivery operations: how client work is planned, briefed, chased and shipped. You hold the timelines, brief the team in full and keep tasks from going quiet.
At heart it is one job. You see something slip, decide the answer and close it before being asked.
We want a decider, not an assistant and not a coordinator. Every day brings real calls, and we weigh the quality of them above the volume. We want a team that decides well without management, which means this is not the job for anyone who waits for instructions each morning.
What we need to see in you
You make decisions and answer for them, including bad ones.
You know whose call it is, yours or someone else's, and you get that right either way.
You use feedback and change, without giving up a view you have good reason for.
You get better fast. A person at seventy percent and climbing is worth more than one flat at eighty five.
You tell us when something is failing, even when it is our process at fault.
You write clearly and honestly, especially when the subject is a problem.
Steps from application to trial
Application with a short Loom video. Research us first.
A short test by email: one real decision task, your internet speed, your computer, and a paragraph on your work history.
A 15 minute call with the founder.
A recorded video interview. One take, no re-records. We verify the work history you've told us about.
A paid trial of six to eight weeks doing the real job.
Our decision is made in the trial, and so is the choice of your area. You work on live work from week one and hear straight how each decision landed. It is paid from day one: half rate for the first two weeks while you find your feet, full rate from week three onward, and a completion payment when you finish the trial, whether or not we hire you. If we stop early, you are paid for the days you worked.
On experience
No number of years is asked for. We check your work history against what you tell us, and a false answer ends the application.
Whatever you list is verified, covering employer, dates, title and paid status, evidenced by contract and payslips, in one exchange. Having held a full-time job in the last 12 months is the one requirement. Beyond that there is no minimum, so a short history costs you nothing. Misrepresenting what you have is disqualifying, and the true account is never held against you.
Requirements
Full time once hired, and it is your only job. During the paid trial you put in 4 hours a day, 2 of them at a fixed time within our working day, and you can keep your current job. Pass, and you give notice and come on full time within 30 days.
Internet you can rely on: minimum 30 Mbps down and 5 Mbps up, tested live with us.
Strong written English.
Based in South Africa.
You track your working hours in our time tracking tool from the start.
Benefits
1300 USD per month on hire, set by responsibility and demonstrated capability, not by how long you have worked.
Pass your 90-day review and your pay goes up by 50 percent. The 90 days count from the day you start full time.
On top of that:
A one-month annual bonus.
15 days of paid leave a year, rising with tenure, plus your own country's public holidays.
Paid sick leave.
A health allowance.
A coworking allowance.
For those who earn it, responsibility and pay grow quickly. Authority over decisions that reach a client grows slowly and deliberately, and comes from a track record, not a good first month. We would rather you knew that now than found out two months in.
Location: Armenia
A decision maker wanted in Armenia
We are looking in Armenia for one person who makes good calls. Spend ten minutes on our website and LinkedIn before you apply. In your Loom we will ask what we do, where you found out about us, and why you want to work at Drop Zero Digital. Anything generic, the sort of answer any company could receive, will not pass.
Where the role sits
We are Drop Zero Digital, a lifecycle marketing agency, and our AI image service is the fastest growing thing we do. The Armenia hire gets one named area to own, and growing that service is what the area is for.
Which area comes later. The trial will show where you are strongest, and then we decide. It will be one of these:
The hiring machine, meaning how we find, screen and hire. The funnel is yours end to end: sourcing, chasing, scheduling, a tracker we can believe, and a clear word to us whenever the process is the thing that is broken.
Client delivery operations, meaning how work for clients is planned, briefed, chased and shipped. You keep timelines, brief the team well and catch whatever is quietly stalling.
Strip it back and it is one job. Notice the slip, decide what to do, close it without being asked.
It is not an assistant role, and it is not coordination. Daily you will make real decisions and we will rate you on their quality over their number. We are assembling people who decide well without supervision. Anyone wanting a morning to do list from us will be disappointed.
Your history, checked
There is no required count of years. We check your work history against what you tell us, and a false answer ends the application.
For any employment you list we confirm employer, dates, title and paid status, with a contract and payslips, in one exchange. Full time work at some point in the last 12 months is needed. Past that, no minimum applies and a brief history is no problem. Lying about the history you do have disqualifies you, while the honest version carries no penalty.
The qualities we look for
You make decisions and take ownership of them, wrong ones too.
You can say which decisions are yours and which are not, and you are right about it in both directions.
Feedback is information to you. You adapt, but you keep your position where you have good reason.
You get better quickly, because rising from seventy percent is better than sitting at eighty five.
You say so when something is failing, our process included.
You are honest and clear on paper, most of all about problems.
How the process works, and we tell you all of it now
Application with a short Loom video. Research us first.
A short test by email: one real decision task, your internet speed, your computer, and a paragraph on your work history.
A 15 minute call with the founder.
A recorded video interview. One take, no re-records. We verify the work history you've told us about.
A paid trial of six to eight weeks doing the real job.
Decisions are made in the trial, which also settles your area. By week one you are making calls on live work, and we report back openly on each. It is paid from day one: half rate for the first two weeks while you find your feet, full rate from week three onward, and a completion payment when you finish the trial, whether or not we hire you. If we stop early, you are paid for the days you worked.
Requirements
Full time on hire and this is your only job. In the paid trial you work 4 hours a day for us, with 2 at a fixed time inside our working day, and your current job stays. When you pass, you give notice and begin full time within 30 days.
Reliable internet: 30 Mbps down or better and 5 Mbps up or better, tested live with us.
Strong written English.
Based in Armenia.
From day one your working time is tracked in our time tracking tool.
Benefits
1500 USD per month on hire, set by responsibility and demonstrated capability, not by how long you have worked.
Pass your 90-day review and your pay goes up by 50 percent. The 90 days count from the day you start full time.
On top of that:
A one-month annual bonus.
15 days of paid leave a year, rising with tenure, plus your own country's public holidays.
Paid sick leave.
A health allowance.
A coworking allowance.
Pay and responsibility move quickly for the people who earn them. Authority over client facing decisions moves slowly, by design, and is earned on a track record rather than a good first month. We prefer to say that today over you finding out in month two.
Location: Georgia
Operations Associate, remote from Georgia
Georgia is where this hire lives. Give our website and LinkedIn ten minutes before you do anything else. In your Loom we will ask what we do, where you found out about us, and why you want to work at Drop Zero Digital. We reject answers that could be pasted onto any other company.
Who we are
Drop Zero Digital is a lifecycle marketing agency. Right now our AI image service is the quickest growing part of the business, and the person we hire in Georgia will help it grow through whichever area they run.
What you would do
One named area will be yours. The trial decides which, because we want to see where you are strongest first. Your area will be one of these:
Hiring. You own how we find, screen and hire people: the whole funnel, with sourcing, chasing and scheduling, a tracker that tells the truth, and a warning from you when the process itself is faulty.
Client delivery. You own how client work is planned, briefed, chased and shipped: timelines held, briefs that are complete, and nothing allowed to stall unseen.
Both come down to the same thing. You spot what slipped, you pick the fix, and you finish it unprompted.
The role is built on judgement. You will not be assisting, and you will not be coordinating. Each day brings real decisions, and the measure is how well you make them, not how much you clear. Our aim is a team of people who decide well unmanaged, so a job that starts with someone handing out tasks is not this one.
The people who do well here
They decide and carry the consequences, wrong calls included.
They sort their calls from other people's calls and get that boundary right each time.
They take feedback as information and change, without caving on a view they have reason to hold.
They improve fast: seventy percent and rising is worth more to us than eighty five and flat.
They flag failure when they see it, even when the failing thing is our process.
They write honestly and clearly, particularly when the news is bad.
The steps, start to finish
Application with a short Loom video. Research us first.
A short test by email: one real decision task, your internet speed, your computer, and a paragraph on your work history.
A 15 minute call with the founder.
A recorded video interview. One take, no re-records. We verify the work history you've told us about.
A paid trial of six to eight weeks doing the real job.
The trial carries the decision, including which of the two areas you end up with. Live work begins in week one, and every call you make gets a straight answer from us on how it landed. It is paid from day one: half rate for the first two weeks while you find your feet, full rate from week three onward, and a completion payment when you finish the trial, whether or not we hire you. If we stop early, you are paid for the days you worked.
Experience and checks
We check your work history against what you tell us, and a false answer ends the application.
Each employer you name gets verified on dates, title and paid status, using a contract and payslips, in one exchange. We need one full-time job within the last 12 months. We set no other minimum, so a short history is fine. A misrepresented history is not fine, and it disqualifies. The true version, however short, is never penalised.
Requirements
Full time after hire, as your only job. The paid trial is 4 hours a day, of which 2 sit at a fixed time within our working day, and you may stay in your current job throughout. After a pass you give notice and move to full time within 30 days.
Dependable internet, at least 30 Mbps down and 5 Mbps up, checked live together.
Strong written English.
Based in Georgia.
Your working hours are logged in our time tracking tool from day one.
Benefits
1500 USD per month on hire, set by responsibility and demonstrated capability, not by how long you have worked.
Pass your 90-day review and your pay goes up by 50 percent. The 90 days count from the day you start full time.
On top of that:
A one-month annual bonus.
15 days of paid leave a year, rising with tenure, plus your own country's public holidays.
Paid sick leave.
A health allowance.
A coworking allowance.
People who earn it see pay and responsibility rise quickly. Decisions that reach a client are handed over slowly and deliberately, on the strength of a record and never on a good first month. You should hear that now, not discover it in month two.
Location: Moldova
We are hiring in Moldova, and the job is deciding
This role is open to people in Moldova. Before you apply, read our website and look at our LinkedIn page for ten minutes. In your Loom we will ask what we do, where you found out about us, and why you want to work at Drop Zero Digital. Replies that could be about any firm will be filtered out.
What we are looking for
Someone who makes the call and owns what follows, good outcome or bad.
Someone who can tell which decisions are theirs and which belong to others, and never muddles the two.
Someone who reads feedback as data and changes course, but does not fold when they have good grounds to stand.
Someone who learns at speed. We would take a person at seventy percent and rising over a person stuck at eighty five.
Someone who sees trouble early and reports it, including trouble caused by our own process.
Someone who puts problems in writing, clearly and without spin.
The job in Moldova
We are Drop Zero Digital, a lifecycle marketing agency, and we need one decision maker based in Moldova. Our AI image service is the fastest growing thing we offer. Whichever area falls to you, your work will help it grow.
You will take full ownership of a single area. It is not fixed today. The trial shows where you are strongest, and then we assign it. It will be either:
The hiring machine. This covers how we find, screen and hire. You manage the funnel from first contact to offer: sourcing, chasing, scheduling, keeping our tracker honest, and flagging it when the process itself has broken.
Client delivery operations. This covers how client work is planned, briefed, chased and shipped. You keep the dates, give the team a proper brief and make sure no task slips away quietly.
Seen from underneath, both are one job. Something has slipped, you decide the response, and you close it before anyone has to ask.
Be clear on what this is not. It is not assistant work and it is not coordination. You will make real decisions daily, and we will judge you by their quality, not by your throughput. If you need someone to tell you what to do each morning, it will not suit you.
How we handle your experience
We ask for no set number of years. We check your work history against what you tell us, and a false answer ends the application.
For each job you list we confirm the employer, dates, title and paid status, with a contract and payslips, in one exchange. At some point in the last 12 months you need to have worked full time. After that there is no minimum, and a thin history costs you nothing. If you misrepresent the history you do have, you are out. If you tell it straight, nothing is held against you.
How the process works, and we tell you all of it now
Application with a short Loom video. Research us first.
A short test by email: one real decision task, your internet speed, your computer, and a paragraph on your work history.
A 15 minute call with the founder.
A recorded video interview. One take, no re-records. We verify the work history you've told us about.
A paid trial of six to eight weeks doing the real job.
We settle the decision during the trial, and that includes which of the two areas becomes yours. You start making calls on live work in week one, and we say honestly how each landed. It is paid from day one: half rate for the first two weeks while you find your feet, full rate from week three onward, and a completion payment when you finish the trial, whether or not we hire you. If we stop early, you are paid for the days you worked.
Requirements
Full time once hired, and no other job alongside. While you are on the paid trial you give us 4 hours daily, with 2 of those at a set time inside our working day, and your current job can continue. On a pass you resign and join us full time inside 30 days.
Internet that is dependable: 30 Mbps down at least, 5 Mbps up at least, checked live with us.
Written English that is strong.
Based in Moldova.
You record your hours in our time tracking tool from the first day.
Benefits
1500 USD per month on hire, set by responsibility and demonstrated capability, not by how long you have worked.
Pass your 90-day review and your pay goes up by 50 percent. The 90 days count from the day you start full time.
On top of that:
A one-month annual bonus.
15 days of paid leave a year, rising with tenure, plus your own country's public holidays.
Paid sick leave.
A health allowance.
A coworking allowance.
Pay and responsibility climb quickly for people who earn them. Authority over decisions that touch a client moves more slowly and with care, and it is earned through a record of results, not a strong first month. We would sooner say so now than have you learn it in your second month.
Location: Mexico; Brazil; Costa Rica; Argentina; Colombia; Bolivia, Plurinational State of
The Product Engineer will design, develop, and improve customer-facing features for a fast-growing digital marketplace. This role combines full-stack software development, product ownership, and problem-solving to deliver scalable solutions that enhance the user experience.
The ideal candidate is a hands-on engineer who enjoys building products from concept to production, working independently, and using modern AI technologies to accelerate development. This position requires strong backend expertise in Python and Django, solid frontend development skills, and the ability to make practical technical decisions in a fast-paced startup environment.
Responsibilities
Design, build, and launch new product features from concept to production.
Develop and maintain backend applications using Python, Django, and PostgreSQL.
Build and improve responsive, user-friendly interfaces using JavaScript, HTML, CSS, and modern frontend technologies.
Take ownership of the full development lifecycle, including architecture, implementation, testing, deployment, and maintenance.
Integrate AI models, APIs, and automation tools into existing and new product features.
Identify and resolve performance bottlenecks, optimize database queries, and improve application scalability.
Maintain and improve existing systems by troubleshooting issues, refactoring code, and implementing technical improvements.
Collaborate with product stakeholders to translate business requirements into functional, customer-facing solutions.
Leverage AI-assisted development tools to improve coding efficiency while maintaining code quality.
Work independently, prioritize effectively, and deliver high-quality solutions in a distributed startup environment.
Requirements
3–6 years of professional experience in full-stack software development, preferably building SaaS platforms or customer-facing web applications.
Strong hands-on experience with Python, Django, and PostgreSQL in production environments.
Solid frontend development skills using JavaScript, HTML, CSS, and modern frameworks such as React.
Demonstrated experience building and shipping complete product features independently.
Experience developing and integrating REST APIs and third-party services.
Practical experience integrating large language models (LLMs) or AI-powered functionality into applications.
Strong understanding of database optimization, application performance, and scalable backend architecture.
Experience using AI-assisted coding tools such as Claude Code, Cursor, or similar technologies.
Previous experience working in startups, scale-ups, or small product-focused engineering teams.
Strong problem-solving skills, technical ownership, and ability to work with minimal supervision.
Advanced English communication skills (C1 or equivalent).
Preferred
Experience with React, Next.js, and TypeScript.
Familiarity with OpenAI APIs, RAG, AI agents, and AI workflow automation.
Experience with Redis, WebSockets, asynchronous processing, or real-time applications.
Knowledge of AWS, Docker, CI/CD pipelines, and cloud infrastructure.
Experience building or scaling SaaS products, marketplaces, or high-traffic platforms.
Familiarity with payment integrations, third-party APIs, and workflow automation.
Experience working with Figma or collaborating directly with product designers.
Experience improving legacy systems, refactoring codebases, and optimizing database performance.
Benefits
Salary:
$4,000 to $4,500 USD per month
Performance Bonus — annual cash bonus tied to company growth (13th-month pay).
PTO: 2 weeks
Setup: Fully Remote
Задачи:
— Формирование и поддержка единой дизайн-системы
— Проектирование интерфейсов текущих продуктов и участие в запуске новых: создание wireframe, High Fidelity макетов и прототипов
— Проведение UX-исследований и внедрение новых решений для пользователей
— Организация работы, ответственность за сроки, помощь в структурировании задач
— Проактивная коммуникация с другими отделами, программистами и специалистами команды
Требования:
— Опыт работы в UX/UI дизайне от 3 лет
— Наличие портфолио дизайн-проектов
— Сильные UI-навыки, знание принципов UX/UI, композиции и юзабилити
— Опыт создания интерфейсов для веб-приложений и мобильных устройств (iOS, Android)
— Владение инструментами Figma, Tilda, Photoshop, Illustrator
— Умение проводить исследования и тестирования, выстраивать процессы создания дизайна
Условия:
— Конкурентная зарплата, обсуждаемая на собеседовании, выплачивается вовремя
— Высокий уровень принятия решений и минимум бюрократии
— Разноплановые проекты и сложные задачи
— Компенсация участия в конференциях
— Комфортные условия работы
— График работы 5/2, с 8:00 до 17:00, офис в Алматы
В одном проекте нужно спроектировать сайт или лендинг, в другом — продумать сценарий для мобильного приложения, обновить экран веб-сервиса или подготовить графику для запуска. * Проектировать сайты, лендинги, веб-сервисы и мобильные приложения для iOS и Android.
Ищем дизайнера, который мыслит визуальными концепциями, любит сильные идеи и умеет делать красиво не ради красоты, а ради эффекта. Нам нужен специалист, который будет создавать визуальный язык проектов медиагруппы и помогать брендам выделяться в информационном пространстве.
• Разрабатывать контент-стратегию, рубрики и контент-планы для Instagram, Telegram, Яндекс Дзен и других площадок. • Создавать контент разных форматов: Reels, видео, фото, карусели, посты, статьи, рекламные креативы.
Location: Philippines
About the Role
We are seeking an organized, detail-oriented
Surgical Coordinator & Patient Scheduler
to oversee end-to-end surgical scheduling and patient coordination.
In this role, you will be the central operational link between patients, surgical facilities, and our clinical team. You will communicate procedure details directly to patients, manage required surgical documentation, follow up on outstanding pre-operative requirements, and maintain an optimized, conflict-free surgical calendar.
Requirements
Key Responsibilities
1. Surgical Scheduling & Calendar Management
Coordinate and schedule surgical procedures across providers, operating rooms, and surgical centers.
Align surgeon availability, facility block times, and patient preferences to keep the surgical schedule organized and fully optimized.
2. Patient Communication & Procedure Guidance
Communicate directly with patients via phone and email regarding upcoming surgical procedures, arrival times, and facility guidelines.
Walk patients through procedure expectations, answer logistical questions, and provide clear pre-operative instructions.
3. Surgical Documentation & Pre-Op Requirements
Collect, verify, and organize all necessary surgical documentation, including consent forms, physician orders, and clearance notes.
Proactively track and follow up on outstanding surgical requirements (e.g., lab work, cardiac/medical clearances, imaging) to prevent procedure delays or cancellations.
4. Clinical Team & Facility Coordination
Maintain continuous communication with physicians, clinical staff, and surgical facility schedulers to resolve conflicts and update schedule changes in real time.
Ensure all clinical notes, surgical packets, and required materials are finalized and accessible to the care team well before the surgery date.
Qualifications & Requirements
Experience:
2+ years of medical scheduling experience, with direct background in surgical coordination and procedure management.
Workflow Expertise:
Solid understanding of surgical clearance processes, pre-op document tracking, and facility block scheduling.
Communication:
Clear, professional, and empathetic verbal and written English skills for patient and provider interactions.
Technical Proficiency:
Experience managing Electronic Health Record (EHR/EMR) systems, digital calendars, and cloud communication platforms.
Organization:
Exceptional multi-tasking skills and attention to detail to track multiple patient requirement lists simultaneously without missing deadlines.
Location: Philippines
About Huzzle
At Huzzle, we connect exceptional talent with exciting opportunities at leading companies across the UK, US, Canada, Europe, and Australia. We work with fast-growing startups, digital agencies, SaaS businesses, and tech-enabled companies across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we connect you directly with innovative companies, where you become an integral part of their team.
Job Type
Full-time
Job Summary
We are seeking a high-
energy
, proactive Customer Success Specialist to join a fast-growing US-based SaaS company serving the restoration industry. This is not a passive support role—you will be the engine that drives account activation and prevents churn for a platform that helps businesses get paid faster. If you are a disciplined communicator who thrives on high-volume outreach and takes immediate action the moment a lead signs up, this is the perfect opportunity to build your career in a remote, growth-stage environment.
Key Responsibilities
Respond to new trial signups within 5 minutes to ensure immediate engagement.
Manage a high-volume outbound schedule, performing 30+ calls daily to trial users and inactive accounts.
Own the onboarding funnel by scheduling at least 4 training sessions and completing 2+ live sessions daily.
Guide new users through platform setup within their first 72 hours to ensure long-term retention.
Proactively monitor account health to identify and intervene with at-risk users before they churn.
Maintain perfect CRM hygiene by logging every interaction and update within HubSpot.
Actively drive accounts toward activation and expansion while collecting daily customer testimonials.
Requirements
Proven experience in a high-volume outbound calling environment (30+ calls/day).
Previous experience in Customer Success, SaaS onboarding, or Sales Development (SDR).
A "speed-to-action" mindset with the ability to work independently without micromanagement.
Exceptional discipline in CRM management (HubSpot experience is a significant advantage).
Ability to troubleshoot technical software issues and guide non-technical users through setup.
Availability to work during US Pacific Standard Time (PST) hours.
3+ years of experience in a B2B SaaS environment.
Demonstrated track record of managing and converting trial users to paid accounts.
Familiarity with the restoration industry or franchise models (e.g., SERVPRO).
Benefits
💰 Competitive compensation with room for growth
🎯 Performance-based bonuses linked to client retention, account growth, and referrals
🚀 Join a fast-growing company focused on delivering measurable results and exceptional client experiences
📚Continuous development through professional mentorship
УдалённоEurope; Vilnius, Remote
УдалённоseniorRemote (United States | Canada)
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