Location: Malta
Our global HQ in Malta is looking for an
Office & Facilities Manager
who loves turning workplaces into places people genuinely enjoy coming to. If you’re proactive, detail-driven, and energised by creating great day-to-day experiences, this is your opportunity to shape how our offices in Malta look, feel, and run.
The Wow
As the
Office & Facilities Manager
, you’ll own the smooth running of our Malta workplace operations and help set the standard for how our spaces support people. From facilities excellence to a standout employee experience, you’ll make sure every detail enables productivity, wellbeing, and our Betsson brand. You’ll also bring our culture to life by
delivering well-run internal events
and office initiatives.
Reporting to the Director of HR Support in Malta, you will implement workplace standards, manage budgets and supplier partnerships, and ensure our offices are safe, efficient, and welcoming. You’ll coordinate everything from day-to-day services to event logistics, so employees and visitors experience a seamless, on-brand workplace.
What you’ll be involved in:
Key responsibilities (including, but not limited to):
Deliver engaging internal events and office initiatives (e.g., Friday Get-Togethers, on-site parties, and activities), covering logistics, run-of-show, supplier coordination, comms, budgets, and post-event learnings.
Own office and facility operations, ensuring safety, functionality, and a consistently great look-and-feel aligned with Betsson’s brand.
Maintain facility management processes and documentation that support ESG/ISO standards and focus on continuous improvement.
Manage vendor and supplier relationships (facilities and event-related), ensuring strong service, clear SLAs, and cost-effective solutions.
Support space planning and expansion projects, coordinating moves, changes, and office improvements to match business growth.
Manage health, safety, and compliance protocols across the office, including risk assessments and safe working practices for on-site activities and events.
Monitor and manage budgets for facilities and workplace experience spend, tracking costs and optimising for value without compromising quality.
Lead and develop the reception team to deliver a warm, professional front-of-house experience for employees and visitors.
What we are looking for:
5+ years of experience in facilities management, office operations, workplace experience, or a similar role within a global organisation.
Hands-on experience planning and executing office events (from supplier sourcing and budgets to on-the-day coordination and wrap-up).
Proven expertise managing multi-site operations, budget oversight, and vendor partnerships, with a pragmatic, service-minded approach.
Knowledge of health, safety, and environmental regulations, plus
solid technical facilities management understanding.
Excellent project management and communication skills, with the ability to coordinate stakeholders across teams and locations (including event partners).
Why join us?
Be part of a vibrant, fast-paced industry at the heart of Malta’s online gaming scene.
Join a collaborative, people-focused HR team that values ownership, smart solutions, and getting things done.
Grow your career in an environment that encourages autonomy, continuous learning, and development.
Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices – including 1,500 at our operational headquarters in Malta – every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.
Challenge Accepted?
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
.
Location: Armenia; Czech Republic; Spain; Hungary; Albania; Serbia; Poland; Portugal; Italy; Romania; Slovakia
Workplace: Remote
Location: Valencia, Spain, or Brindisi, Italy, or fully remote within Southern & Eastern Europe (teleworking up to 5 days per week)
Start date: ASAP
Languages: Professional proficiency in English required; Spanish is a plus
Industry: Virtualization / IT Infrastructure / IT Services
Duration: Long Term
ABOUT THE OPPORTUNITY
Pragmatike is hiring a Storage and Backup Engineer to provide engineering expertise and operational support to Storage and Backup infrastructure either within the organization or for partner entities. The role combines architecture, design, implementation, and day-to-day administration, with responsibility for onboarding new services, adapting solutions to evolving technologies and customer needs, and ensuring reliable, secure, and recoverable infrastructure
The ideal candidate is an experienced Storage and Backup Engineer with at least 8 years of handson experience in supporting, designing, managing and optimizing enterprise storage and backup environments. The candidate will work under the guidance of the Team Lead, Infrastructure Operations, and collaborate with other support teams. The candidate is expected to demonstrate strong problem-solving skills, a proactive approach to service improvements and the ability to work independently while supporting a team-oriented environment.
WHAT YOU’LL DO
- Design and implement enterprise storage and backup architectures aligned with business, availability, recovery, capacity, and security requirements.
- Administer and maintain storage arrays, SAN fabrics, and backup platforms, including daily health checks, storage provisioning, host integration, backup client configuration, schedules, retention policies, and replication.
- Plan and execute installations, upgrades, migrations, capacity expansions, and proof-ofconcept deployments, including testing, validation, and rollback procedures. • Monitor and analyze system health, performance, capacity, and backup success; resolve bottlenecks and implement improvements.
- Resolve incidents, problems, and service requests; provide Tier 3 support, lead root-cause analysis, and implement corrective and preventive actions.
- Perform restores and recovery tests, and support disaster-recovery exercises to validate data protection and recovery capabilities.
- Apply security controls, hardening standards, and approved configuration changes in accordance with established policies and change-management procedures.
- Collaborate with vendors and internal teams on maintenance, upgrades, interoperability, and complex issue resolution.
- Develop and maintain tools and scripts to automate storage and backup provisioning, monitoring, reporting, and routine operations.
- Deliver storage and backup projects for the organization and its partner entities, including technical assessments, business cases, project proposals, and operational handover.
- Maintain technical designs, configuration records, runbooks, and recovery procedures; share knowledge and promote best practices within the team.
- Participate in standby/on-call duties, planned maintenance, and other service-coverage arrangements when required.
WHAT WE’RE LOOKING FOR
- Minimum 8+ years of relevant IT work experience in managing and configuring enterprise Storage and Backup environments and related services in a complex heterogenous environment
- Extensive hands-on experience in the administration and troubleshooting of block and file storage systems across multiple vendor platforms (e.g., NetApp, Dell PowerStore, Dell ECS systems)
- Excellent knowledge in the installation and administration of Enterprise Backup systems (e.g., DELL Avamar, PPDM, Data Domain, Veeam B&R and other market leaders in backup solutions)
- Expert-level troubleshooting and problem resolution for storage and backup infrastructures.
- Solid understanding and knowledge of storage technologies (Cisco/Brocade Fabric switches, VSANs, WWPNs, NPIV, multipathing, Fibre channel, iSCSI)
- Strong understanding of data protection, disaster recovery, and best practices in backup and storage management.
- Good understanding and knowledge of networking technologies
- Working Experience in shell scripting and automation tools (e.g., Python, Ansible, Terraform)
- Ability to work under pressure with minimum supervision
- Customer-centric approach to delivery and problem solving
- Good knowledge of ITIL service management methodology
NICE TO HAVE
- Experience with Hyper Converged Infrastructure or Software Defined Storage solutions is an advantage
- Good presentation skills and ability to convey complex technical information to nontechnical audience
- Experience with service reporting and business analytics
- Experience with cloud storage solutions (e.g., AWS S3, Azure Blob Storage)
- Experience with virtualization technologies (e.g., VMware, Hyper-V)
- Industry-recognized certifications in Storage, Backup, or Cloud Technologies.
- Certifications in any programming language or scripting framework (e.g., Python, Ansible, PowerShell).
- ITIL, ISO20000, PRINCE2 certifications
WORKING CONDITIONS
- Teleworking: up to 5 days per week
- On-call: one week per month (rotation depends on the number of team members)
- Overtime must be pre-approved by the client Team Leader
- Overtime rates: 125% of the daily rate Monday to Saturday, and 150% on Sundays and client public holidays
- Stand-by availability for on-call services is included in the daily rate
- Interventions during an on-call period are billed at the overtime rates above
- Overtime and on-call interventions may alternatively be compensated with time off, if mutually agreed by both parties
Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration.
Location: Москва
Стань участником команды сопровождения одних из крупнейших в мире инсталляций автоматизированных систем, в число которых входит инструмент автоматизации ITSM-процессов на базе MF Service Manager, а также крупнейшая в мире база данных конфигурационных элементов на базе MF uCMDB.
Обязанности
* решение и анализ инцидентов, проблем, выполнение запросов на обслуживание и изменений
* консультирование пользователей по вопросам работоспособности автоматизированных систем
* проведение приемо-сдаточных испытаний новых релизов
* установка релизов, выполнение регламентных работ
* участие в мероприятиях общебанковских стримов по технологической трансформации, устранению уязвимостей и другим инициативам банка
* настройка и рефакторинг мониторинга автоматизированных систем
* разработка и сопровождение автоматизации инструментов и процессов для повышения надежности и доступности систем.
Требования
### требования:
* опыт сопровождения автоматизированных систем от 2-х лет
* способность эффективно анализировать проблемы, выявлять причины сбоев и предлагать оптимальные пути решений на промышленных автоматизированных системах
* понимание основ ITIL
* опыт администрирования операционной системы Linux
* глубокое понимание и практический опыт сопровождения контейнеризированных решений на базе Kubernetes
* практическое знание и опыт сопровождения СУБД PostgreSQL
* навыки работы с Apache Kafka (установка, настройка, поддержка)
* навыки работы с генеративными AI-моделями.
### будет плюсом
* владение инструментами и продуктами Atlassian (Jira, Confluence)
* базовые знания хотя бы одного из языков программирования Java/JavaScript
* опыт работы с системами управления ITSM/MIDM (MF Service Manager, SMAX, uCMDB)
* понимание методов функционального тестирования
* опыт проведения и анализа результатов нагрузочного тестирования.
Условия
### **Условия**
* офис: г Москва, проезд 2-й Южнопортовый, 12Ак1стр1
* офисный формат работы
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: Москва
Мы строим технологическую платформу для производства, хранения и дистрибуции медиаконтента. Это медиа-хранилище нового поколения, где AI-агенты берут на себя рутинные и творческие задачи: от автоматической разметки и адаптации контента до его подготовки к публикации в 30+ каналах (сайты и приложения Банка, мессенджеры, соцсети). Решение кардинально сокращает Time-to-Market вывода контента и меняет подход к управлению медиа в масштабах крупного банковского бизнеса.
Платформа состоит из множества асинхронных микросервисов, обменивающихся событиями через Kafka, и разворачивается в OpenShift. От качества её сопровождения напрямую зависит, насколько надёжно работает интеллектуальный конвейер, которым пользуются команды Банка.
Ближайшая задача - сайт Российско-Индийского делового совета (РИДС): информационная платформа для российских компаний, которые выходят на индийский рынок или уже работают с индийскими партнёрами. Мы перезапускаем его как практический гид, который поможет разобраться с регистрацией бизнеса, платежами, налогами и логистикой, а также найти надёжных партнёров. Сайт строится на нашей медиа-платформе - она обеспечивает хранение, подготовку и публикацию контента.
Обязанности
### Чем предстоит заниматься
* администрирование и сопровождение АС. Поддерживать стабильную работу системы в промышленной среде (ПРОМ). Выполнять регламентные работы: поддержка работоспособности системы, обновление версий ПО, резервное копирование, восстановление после сбоев. Решать инциденты: обрабатывать обращения пользователей, диагностировать и устранять проблемы, фиксировать их в системе управления инцидентами
* установка дистрибутивов и внедрение. Готовить тестовые среды (стенды) для различных видов тестирования, в том числе нагрузочного: DEV / IFT / Major-Check / Major-GO. Устанавливать дистрибутивный комплект нового релиза АС на подготовленные стенды. Проводить приёмо-сдаточные испытания - проверять соответствие системы заявленным требованиям. Планировать и контролировать внедрение - переносить успешно протестированные решения в промышленную среду
* анализ и решение инцидентов. Выявлять сбои, ошибки и отклонения в работе системы. Определять первопричину инцидента, а не симптом, через анализ логов, метрик и конфигураций. Устранять причины: вносить исправления и изменения в конфигурацию, обновлять документацию. Документировать причины, решения и обходные пути в базе знаний и системе управления инцидентами
* мониторинг. Определять требования к мониторингу: какие метрики и алерты нужны для контроля состояния системы. Настраивать инструменты мониторинга, логи, метрики, трейсы и правила алертинга. Адаптировать мониторинг при изменениях в системе: оценивать влияние релизов на текущие метрики и корректировать их
* риски, проблемы и SLA. Выявлять потенциальные риски на этапе подготовки и внедрения, планировать мероприятия по их минимизации. Управлять проблемами: анализировать причины повторяющихся инцидентов и предлагать меры, снижающие вероятность их повторения. Согласовывать уровни сервиса (SLA) с заказчиками, отслеживать фактические показатели доступности и времени реакции. Анализировать отклонения от SLA, принимать меры для их устранения, готовить отчётность по достигнутым уровням сервиса.
Требования
### Что для нас важно
* **знание английского языка не ниже B2 (ОБЯЗАТЕЛЬНО), умение свободно устно общаться на технические темы**
* опыт сопровождения промышленных информационных систем от 3 лет
* уверенное владение Linux: системное администрирование, работа с сервисами, логами, сетью
* опыт работы с контейнерами и оркестрацией: Docker, Kubernetes / OpenShift - развёртывание, диагностика подов, работа с конфигурациями
* понимание принципов DevOps и Agile - для автоматизации процессов и гибкого взаимодействия с командами разработки
* знание методологий управления IT-сервисами (ITIL / ITSM): инциденты, проблемы, изменения, SLA
* умение работать с системами контроля версий (Git) и CI/CD (Jenkins)
* навыки тестирования: понимание процессов тестирования, включая приёмочные испытания.
### Будет преимуществом
* опыт эксплуатации PostgreSQL, Redis, Apache Kafka (consumer lag, ребалансировки), OpenSearch / Elasticsearch
* опыт с мониторингом и observability (Prometheus / Grafana, централизованный сбор логов, трейсинг)
* опыт автоматизации (скрипты на Bash / Python, Ansible или аналоги)
* опыт нагрузочного тестирования (подготовка стендов и анализ результатов)
* опыт использования кодовых агентов (GigaCode, Claude Code и аналоги) для автоматизации рутинных задач сопровождения.
Условия
* комфортный современный офис на выбор: г. Москва, пр. Кутузовский, 32к3, или переулок Оружейный, 41
* формат работы - офис на испытательный срок. Гибрид 4 дня в неделю офис после испытательного срока
* ежегодный пересмотр зарплаты, годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* ипотека выгоднее до 7% для каждого сотрудника
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
2.1.1.Обработка поступающих заявок на резервное копирование в соответствии с утверждённым регламентом Заказчика. 3.1.1.1.Не менее 4+ лет опыта в администрировании Windows и/или Linux сред начального уровня.
Location: Казань
СберПервый – это банк для состоятельных клиентов. Наши эксперты используют различные биржевые инструменты, чтобы помочь клиентам сформировать индивидуальные инвестиционные планы и достичь своих жизненных целей. Мы используем передовые технологии и стандарты привилегированного обслуживания, чтобы быстро решать финансовые задачи и помогать нашим клиентам расширять свой бизнес и деловые связи.
Обязанности
### Что нужно делать:
* встречать клиентов в ВИП-офисе и создавать атмосферу уюта и доверия
* отвечать на звонки клиентов и переводить их на нужного сотрудника
* консультировать клиентов по операциям на устройствах самообслуживания
* следить за оснащением офиса, контролировать размещение рекламных материалов и прессы.
Требования
### Мы ждем, что ты:
* имеешь опыт работы администратором в любой сфере
* грамотно говоришь и знаешь правила этикета
* умеешь устанавливать доверительный контакт с клиентом
* доброжелателен и готов помогать клиентам.
* готов использовать ИИ в ежедневной работе (обучение за счёт компании — есть свои курсы)
Условия
### Что мы предлагаем:
* премию по итогам работы за год и ежегодный пересмотр зарплаты
* возможность влиять на свой доход
* быстрый старт карьеры
* уникальную систему онлайн обучения Сбера для карьерного развития и роста
* расширенный ДМС и льготное страхование для семьи
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
Workplace: office
Обязанности
Поддержание работоспособности, техническое обслуживание средств Удостоверяющего центра и средств электронной подписи разработки КриптоПро, ПАКМ «КриптоПро HSM».
Поддержание работоспособности, обеспечение непрерывности функционирования, техническое обслуживание и развитие кластера криптографических шлюзов для доступа к защищенному периметру государственных информационных систем ЕСИА/СМЭВ.
Условия работы
Офис/гибридный формат работы в г. Москва
График работы: 5/2, с 9:00 до 18:15 (в пятницу — до 17:00)
Возможность обучаться и сертифицироваться за счёт компании: внешние тренинги и семинары по профессиональным тематикам, отраслевые конференции, программа развития управленческих навыков, очные мастер-классы, платформы онлайн-образования и многое другое
Развитая система компенсаций и льгот
Широкий пакет ДМС (включая выезд за рубеж и стоматологию)
Страхование жизни и здоровья
Скидки в магазинах сети Х5 («Пятёрочка», «Перекрёсток» и т.д.)
Программа привилегий Prime-zone (скидки на товары и услуги и специальные предложения от компаний-партнёров)
Материальная помощь сотрудникам, попавшим в сложную жизненную ситуацию
Профессиональные навыки
Практический опыт работы с продуктами компании КриптоПро: КриптоПро УЦ, КриптоПро DSS
Глубокие знания и опыт работы с серверными операционными системами семейства Linux и Windows. Опыт работы с Астра Линукс как плюс
Знание скриптовых языков (PowerShell, Bash, Python) для автоматизации задач
Опыт работы с системами мониторинга (Zabbix)
Знание основных методов и средств защиты информации
Умение работать в команде
Хорошие коммуникативные навыки, способность четко и ясно объяснять технические концепции
Внимательность к деталям и высокий уровень ответственности
Способность работать в условиях многозадачности и стрессовых ситуаций
Workplace: Удаленно
Объединённая компания Wildberries и Russ — это международная технологическая компания, образованная в результате слияния двух лидеров рынка — IT-компании Wildberries и оператора наружной рекламы Russ.
Сейчас мы активно расширяем инфраструктуру и ищем Tech Lead DBA.
Обязанности
Разработка долгосрочной стратегии развития инфраструктуры БД и инструментов автоматизации, определение технологического стека, согласование с бизнес-стратегией;
Участие в развитии DBaaS / Self-Service платформы;
Управление командами DBA и DevOps: распределение ресурсов, планирование нагрузки, развитие сотрудников;
Приоритизация задач автоматизации и эксплуатации, контроль сроков, качества и экономического эффекта;
Утверждение архитектурных решений и стандартов; участие в критических инцидентах (эскалация);
Контроль SLA, разработка и тестирование DRP, проведение учений;
Оптимизация затрат: ROI, анализ лицензий, пересмотр архитектурных паттернов, автоматизация ручных операций;
Сбор требований от бизнеса, демонстрация потенциала, согласование приоритетов;
Интеграция с общим ИТ-ландшафтом, участие в архитектурном комитете
Работа с вендорами: выбор, оценка, договоры, контроль качества;
Развитие компетенций: онбординг, обучение, техническое наставничество, конференции;
Отчётность перед руководством по производительности, инцидентам, экономической выгоде, планам.
Требования
Экспертиза в архитектуре реляционных/нереляционных СУБД и брокеров сообщений: PostgreSQL, ClickHouse, Redis, MongoDB, Kafka;
Опыт администрирования крупной инфраструктуры (тысячи кластеров) БД и брокеров сообщений с SLA от 99,9%;
Экспертный уровень владения Python/Bash, IaC (Ansible, Terraform), GitOps (GitLab CI/CD);
Глубокий опыт работы с Docker, Kubernetes включая операторы для БД и брокеров сообщений;
Реализованные проекты DBaaS по модели облачного обслуживания;
Внедрение Pull модели для управления конфигурацией сервисов;
Опыт построения систем мониторинга и реакции на инциденты: Grafana, Prometheus, Alertmanager, SLA/SLO, MTTR;
Бюджетирование: ROI, управление затратами на лицензии;
Знание стандартов ИБ (GDPR, 152-ФЗ) и понимание принципов построения безопасной инфраструктуры на всех уровнях: сеть, шифрование, доступ (RBAC), аудит;
Управление персоналом: KPI, Performance Review, мотивация, разрешение конфликтов;
Управление проектами: Scrum/Kanban, планирование, оценка трудозатрат, риски.
Условия
Обучение и развитие: языковые клубы, собственный корпоративный университет, программы развития управленческих навыков и многое другое;
Благополучие сотрудников: корпоративный пакет ДМС со стоматологией, корпоративный спорт, консультации психолога и дополнительные возможности аккредитованной IT-компании;
Множество сообществ: клуб спикеров, футбола, йоги, шахмат и т.д.;
Забота о семьях: создаем условия, в которых легко сочетать карьеру и заботу о близких – от гибкого подхода до масштабных проектов для детей сотрудников;
Скидки и партнерские программы: на обучение, страхование, покупки и многое другое;
Комфортная рабочая среда: бесплатное питание в офисе, современные офисы рядом с метро, корпоративная техника и портал для сотрудников.
Location: Москва
Workplace: Гибрид, Удаленно
Объединённая компания Wildberries и Russ — это международная технологическая компания, образованная в результате слияния двух лидеров рынка — IT-компании Wildberries и оператора наружной рекламы Russ.
Обязанности
Администрировать Kafka, Clickhouse в распределенной инфраструктуре;
поддерживать инфраструктуры репликации - у нас построена схема логической репликации данных, которую предстоит постичь и поддержать;
поддерживать нашу разработку и аналитиков в плане правильного использования инструментов;
обеспечивать отказоустойчивость и доступность вверенной инфраструктуры;
резервное копирование, восстановление, мониторинг, алертинг БД - оптимизация производительности БД, решение проблем;
обеспечивать информационную безопасность БД.
Требования
Имеете опыт работы от 3-х лет в должности системного администратора;
у вас есть опыт работы с Kafka / Clickhouse / RabbitMQ / Debezium / PostgreSQL - не обязательно всем и сразу, но с чем-то из технологий обязательно. По остальному достаточно готовности постигать и изучать;
обладаете знанием Ansible;
понимаете принципы работы с базами данных: бекапы и восстановление; потоковая репликация; базовая настройка и мониторинг;
плюсом будет понимание принципов обеспечения HA базе (haproxy, patroni и их связка).
Условия
Обучение и развитие: языковые клубы, собственный корпоративный университет, программы развития управленческих навыков и многое другое;
Благополучие сотрудников: корпоративный пакет ДМС со стоматологией, корпоративный спорт, консультации психолога и дополнительные возможности аккредитованной IT-компании;
Множество сообществ: клуб спикеров, футбола, йоги, шахмат и т.д.;
Забота о семьях: создаем условия, в которых легко сочетать карьеру и заботу о близких – от гибкого подхода до масштабных проектов для детей сотрудников;
Скидки и партнерские программы: на обучение, страхование, покупки и многое другое;
Комфортная рабочая среда: бесплатное питание в офисе, современные офисы рядом с метро, корпоративная техника и портал для сотрудников.
Location: Москва
Workplace: Офис
Объединённая компания Wildberries и Russ — это международная технологическая компания, образованная в результате слияния двух лидеров рынка — IT-компании Wildberries и оператора наружной рекламы Russ.
Обязанности
Организовывать и лично участвовать в проверках, обслуживании и ремонте; контролировать соблюдение сроков, формирование графиков и штатного расписания дежурного персонала.
Взаимодействовать с сервисными компаниями/подрядчиками, согласовывать договорные отношения, контролировать качество выполнения этапов работ, организовывать техническую приёмку завершённых объёмов.
Сопровождать все этапы проверок со стороны МЧС и пожнадзора; устранять предписания в сжатые сроки, согласовывать проектную документацию при модернизациях и изменениях.
Актуализировать базу знаний и контролировать соблюдение действующего законодательства при проектировании новых решений и эксплуатации старых систем.
Создавать и актуализировать регламенты обслуживания, технические задания для ремонтов, графики профилактических работ и инструкции для персонала.
Участвовать в расследованиях возгораний; разрабатывать организационно-технические мероприятия, направленные на исключение пожаров в будущем.
Администрировать работу группы инженеров/техников; формировать детализированный отчёт для высшего руководства.
Содержать оборудование (АПС, СОУЭ, АУПТ, дымоудаления) в рабочем состоянии; осуществлять мониторинг текущего состояния и предотвращать внеплановые отказы.
Требования
Высшее образование по направлению или диплом о профессиональной переподготовке.
Опыт работы по направлению — не менее 3 лет.
Личные качества: ответственность, стрессоустойчивость, внимательность к деталям, тайм-менеджмент, навыки управления персоналом.
Знание тонкостей работы с системами Болид, Рубеж, Bosch, Siemens, Inter-M, СОУЭ (исправлено написание: Bosch, Siemens).
Уверенное владение документацией в части пожарной безопасности (ПБ) и умение составлять технические задания.
Условия
Обучение и развитие: языковые клубы, собственный корпоративный университет, программы развития управленческих навыков и многое другое;
Благополучие сотрудников: корпоративный пакет ДМС со стоматологией, корпоративный спорт, консультации психолога и дополнительные возможности аккредитованной IT-компании;
Множество сообществ: клуб спикеров, футбола, йоги, шахмат и т.д.;
Забота о семьях: создаем условия, в которых легко сочетать карьеру и заботу о близких – от гибкого подхода до масштабных проектов для детей сотрудников;
Скидки и партнерские программы: на обучение, страхование, покупки и многое другое;
Комфортная рабочая среда: бесплатное питание в офисе, современные офисы рядом с метро, корпоративная техника и портал для сотрудников.
Location: Екатеринбург
Мы развиваем и поддерживаем сервис инфраструктурного мониторинга на базе Zabbix для крупнейшей в России финансовой организации. В своей работе мы используем самые современные мировые практики, Agile & DevOps подходы, активно сотрудничаем с лидирующими вендорами в IT-индустрии. Стремление достигнуть высоких результатов активно поддерживается и мотивируется руководством.
Обязанности
### **Задачи:**
* работа в круглосуточной дежурной смене сопровождения комплекса систем мониторинга ИТ-инфраструктуры
* предотвращение и устранение последствий инцидентов, связанных с сервисом мониторинга ИТ-инфраструктуры
* выполнение запросов пользователей относительно настройки мониторинга
* участие в сопровождении комплекса систем мониторинга на базе Zabbix/Grafana/ELK
* анализ состояния ИТ-инфраструктуры на основе данных мониторинга
* разработка нестандартных метрик мониторинга.
Требования
### **Мы ждём от кандидата:**
* навыки администрирования ОС Linux, MS Windows
* умение работать с технической документацией
* опыт работы с системой мониторинга Zabbix.
Будет плюсом:
* знание одного из скриптовых языков Python, Shell, VBS, Perl, PowerShell
* опыт использования GigaChat, Kandinsky и аналогов в продуктах.
Условия
### **Мы предлагем:**
* работа в комфортном офисе по адресу г. Екатеринбург, ул. Розы Люксембург, 56А
* сменный график работы 2\\2, включая ночные смены (с 8:00 до 20:00 и с 20:00 до 8:00)
* ежегодный пересмотр зарплаты, годовая премия
* корпоративный спортзал и зоны отдыха
* уникальную систему обучения Сбера для профессионального и карьерного развития
* расширенный ДМС и льготное страхование для семьи
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: Remote
Workplace: remote
We’re hiring a Senior Systems Engineer as WRA builds its new internal IT & Cybersecurity functions. We are actively transitioning from an MSP model to a fully in-house model, and this role will operate under the guidance of our Director of Information Technology & Cybersecurity. This is also an excellent role for someone looking to refine their cybersecurity skillset.
In this role, you will act as the primary engineer for our cloud and SaaS platforms, including Microsoft 365, Azure infrastructure, Entra ID, endpoint management, and a variety of general platforms used by each of our departments. Initially, most of your time will focus on standing up new tools and assisting in the migration of select tools used by our MSP. Afterwards, your general duties will shift to engineering Azure Virtual Desktop, Microsoft 365/Entra ID, endpoint management and building automations.
You will be highly autonomous and will work closely with your Director to maintain and improve our current technology stack. Our 100-person workforce is highly distributed, and your priority is engineering our tools to enable our staff to do their best work securely, efficiently and consistently.
WRA has offices in the San Francisco Bay Area (San Rafael, Petaluma, and Emeryville) and in San Diego. This position may be performed fully remotely by candidates located in California, Colorado, Arizona, or Oregon but travel to our offices may be necessary 1 – 2 times per year on average.
Candidates in the Denver metro area are especially encouraged to apply.
In this role, you will be responsible for:
Cloud Infrastructure
Own our Azure environment, including Azure Virtual Desktop and virtual servers, which enables our CAD, GIS and Accounting teams. This includes image management, patching, right-sizing, scaling and scheduling, backups, performance optimization, and software versioning.
Deploy actionable virtual machine monitoring to measure performance (CPU, GPU, memory, disk and session latency), idle capacity and active use time, and implement alerts to monitor these metrics.
Perform root-cause analysis of virtual infrastructure concerns and propose solutions.
Administer our Microsoft 365 environment, including Exchange, SharePoint & OneDrive, Teams and data governance.
Engage with your Director and our specialized departments to ensure their tools are appropriately sized, configured and performant.
Co-manage our SaaS and cloud infrastructure backup platforms, including for Microsoft 365, Azure virtual machines and other platforms.
Identity & Access Management (IAM)
Administer Entra ID and SSO, including conditional access, authentication, dynamic groups, and guest access governance.
Own employee identity lifecycle automations for onboarding, offboarding and role changes.
Maintain SCIM provisioning across our SaaS applications.
Endpoint & Mobile Device Management
Manage our Windows and limited Mac fleet by administering our endpoint management platform, including device enrollment, Autopilot, compliance & configuration policies, app deployments and system patching.
Manage our mobile device configuration and application policies.
AI & Automations
Automate IT processes using PowerShell, Microsoft Graph and other platforms to reduce or eliminate manual administrative tasks and to ensure consistent quality.
Collaborate with your Director and other stakeholders to improve our implementation of Claude AI, including Connector configurations, Skills and Design.
Cybersecurity
Partner with your Director to build new security operations capabilities from product selection and concept trials through implementation and administration.
Alongside your Director, administer our security stack, including our managed detection and response platform, email security, DNS and web filtering, and vulnerability management.
Participate in our incident response process, including investigations and root-cause analyses, and apply technical containment measures as directed or delegated.
Assist in strengthening our infrastructure to be compliant with industry-standard benchmarks such as CMMC and NIST SP 800-171.
General IT Support
Work with our IT Operations Specialist as needed and serve as a final escalation point for complex IT Support requests.
Participate in an on-call rotation for critical but rare IT outages and other emergent duties.
Change Management & Documentation
Maintain runbooks, architecture diagrams, and system configuration documentation. Documentation must be considered a deliverable – not a “nice to have.”
Follow industry-standard Change Management practices for all system changes.
To be successful in this role, you will need:
Experience & Location
At least 6 years of direct experience supporting a hybrid or remote workforce of at least 50 employees as an engineer.
Comfortable working fully remote with travel to our offices in California as described above.
Able to demonstrate past history of performing duties in a high-trust role.
Technical Skills
Strong history of managing mission-critical Azure Virtual Desktops and application-specific servers.
Deep, hands-on experience with Microsoft 365 and Entra ID, including conditional access, provisioning, identity governance and general administration.
Experience managing a distributed fleet of endpoints and mobile devices using Intune, NinjaOne, WorkspaceOne or comparable tools.
Proven track record of utilizing PowerShell to administer Microsoft 365 and Azure.
How You Work
A zero-trust security mindset demonstrated through the methods you provide IT service and engineer solutions.
Excellent customer service skills and the ability to translate complex technical issues into plain language that anyone can understand.
Physical Requirements
Able to perform physical duties that may include lifting up to 50 lbs, climbing ladders indoors, crawling under furniture and reaching behind wall-mounted equipment.
Bonus Points for experience with or having:
Supporting CAD and GIS applications, such as AutoCAD, Civil 3D, ArcGIS and spatial datasets.
Supporting Egnyte, Deltek VantagePoint, Elevia or markup tools like Bluebeam and Adobe Acrobat.
Microsoft certifications, including (but not limited to) AZ-104, AZ-140, AZ-305, AZ-700, SC-200, SC-300, SC-401, MS-102 or MD-102.
Familiarity with industry-standard frameworks, such as CMMC L1/L2, NIST SP 800-171, CCPA, SOC 2, ITSM, or ITIL.
Executing platform migrations using third-party tools and/or PowerShell.
Integrating IAM automations into ITSM platforms such as Jira, Freshservice, Zendesk or SolarWinds.
Supporting the implementation of data retention policies.
Administering UniFi Network and Protect.
WRA has an established internal leveling system for our staff that maps to salary bands that have been informed by market data. Our leveling system is dependent on years of relevant industry experience, education, and the level of responsibility and autonomy at which you’re expected to operate.
We have posted a salary range that corresponds to the appropriate level for this position. In your first conversation with our recruiter, we will discuss leveling and compensation with you to make sure that our expectations are aligned.
*The salary range for this position is $130,000 – $145,000
Beyond salary, here’s how we take care of our people:
Health coverage: Medical plans through Anthem and Kaiser Permanente (options vary by state). WRA pays 100% of employee-only premiums for our base medical plans and for Guardian dental and vision. You can buy up to another plan or add a spouse, domestic partner, ordependents at your own cost.
Location: Colombia; El Salvador; Nicaragua; Honduras; Guatemala; Bolivia, Plurinational State of
We are seeking a warm, organized, and professional Bilingual Front Desk Receptionist to support our client's Facial Plastic Surgery and ENT (Otolaryngology) practice in Southern California. The ideal candidate has hands-on front-desk experience in a U.S. medical practice, communicates confidently in English and Spanish, and is comfortable managing a busy phone line, patient scheduling, insurance eligibility checks, and front-office administration with accuracy and excellent patient care. This is a dedicated, full-time placement: you will work directly with one practice as an extension of its front-office team.
Key Responsibilities:
• Answer inbound patient calls in English and Spanish, addressing questions about appointments, procedures, office policies, and general inquiries.
• Make outbound calls for appointment confirmations, reminders, rescheduling, and patient follow-ups.
• Schedule, reschedule, and cancel patient appointments for consultations, procedures, and follow-up visits, keeping the provider's calendar accurate and organized.
• Coordinate new patient consultations for both cosmetic and ENT services, ensuring patients have the information they need before their visit.
• Verify patient insurance eligibility and benefits for ENT visits and update coverage information in the system.
• Enter and update patient demographics, insurance details, and appointment information in Office Ally.
• Take accurate messages and route clinical questions to the provider or appropriate staff member.
• Manage voicemails, emails, and general front-office administrative tasks using Google Workspace.
• Handle all patient information with discretion and in full compliance with HIPAA.
Requirements
Must Have:
• Minimum of 1 year of front-desk or medical receptionist experience in a U.S. healthcare practice.
• Bilingual in English and Spanish with excellent written and verbal communication skills. Fluent, natural spoken English with a clear, professional phone presence is required (American accent preferred).
• Strong experience handling inbound and outbound patient calls and appointment scheduling.
• Experience verifying patient insurance eligibility.
• Hands-on experience with at least one EMR/practice management system.
• Solid understanding of HIPAA and patient confidentiality.
• Strong organizational skills, attention to detail, and the ability to work independently.
• Private, quiet home office with a reliable computer, high-speed internet, backup internet and power, and a noise-canceling headset.
Nice to Have:
• Office Ally experience.
• Experience in plastic surgery, ENT/otolaryngology, aesthetics, med spa, or dermatology practices.
• Previous experience as a Virtual Medical Assistant or Virtual Receptionist.
Please note that this is a full-time contractor position (40 hours per week) with a pay rate of $6 - $7.5 per hour depending on skillset and experience. The schedule is Monday through Friday, 8:00 AM–5:00 PM PST (10:00 AM–7:00 PM Central America time / 11:00 AM–8:00 PM Colombia and Ecuador time). HIPAA training is required for all placements.
Location: San Francisco
Asana is hiring a Head of IT Systems Engineering to lead the team that powers how every Asana employee works. Reporting to the Head of IT, this San Francisco-based leader owns the strategy, architecture, and operations behind our SaaS productivity applications, corporate endpoints, identity, and user lifecycle, setting the standards and roadmap that keep every employee secure and productive. You will also influence the way Asana evaluates, adopts, and governs the tools and platforms our employees rely on. You will be responsible for the Client Platform Engineering, Application Engineering, and Identity & Integrations teams, who deliver this work. This role has one manager level report.
You ask good questions, are confident in not knowing everything, and would rather build with others than go it alone. You are crisp and detail oriented, but comfortable working outside the boundaries when the situation calls for it. You bring a proven record of success, a passion for technology, and, like us, you value hard work and fun in equal measure.
This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Develop the multi-year vision, roadmap, and architecture for Systems Engineering, aligned with Asana’s business priorities and Asana’s broader AI strategy
Accelerate an Agentified Asana, helping teams across Asana embrace our tools and reduce the friction of manual work.
Partner with leaders across Asana to build and maintain an efficient and effective portfolio of SaaS tools to enable all Asanas to do their best work.
Lead, develop, and grow the Client Platform Engineering, Application Engineering, and Identity & Integrations teams, including hiring, performance management, succession planning, and career development
Own the strategy and operation of corporate endpoint management, SaaS application management, identity, and the full user lifecycle
Drive IT’s AI strategy, from evaluating and governing platforms such as Claude, Gemini, and OpenAI to building AI agents and automation for onboarding, access requests, support, and compliance workflows
Partner with Security, Legal, and Privacy to set AI usage policies, data access controls, and vendor risk standards, including identity-based access and data loss prevention for AI tools and integrations
Set client platform standards and drive excellence in system performance, patching, and configuration compliance
Partner with IT Support, IT Infrastructure, and Security leadership to resolve issues, reduce risk, and improve the employee experience
Represent Systems Engineering to senior stakeholders, communicating priorities, tradeoffs, and results clearly
About you
10+ years of IT experience, including 5+ years directly leading teams of systems engineers and software engineers in a fast-paced, cloud-first environment
Proven ownership of purchasing, inventory management, and budgeting at scale
Strong, hands-on knowledge of current IAM practices and cloud-based identity, SSO, SAML, and SCIM
Experience with hosted cloud applications, including Okta, Google Workspace, Asana, Figma, and Slack
Experience establishing governance for emerging technology, including AI usage policy, data protection, and vendor risk review
Track record of setting strategy and roadmaps, then delegating effectively while staying close enough to the details to coach and unblockExperience with configuration management and automation tools such as JAMF, Intune, Puppet, and Munki
Working knowledge of scripting and API integration (REST, OAuth, Python, PowerShell, Bash, or equivalent)
Hands-on experience with enterprise AI platforms such as Claude, and OpenAI, including deployment, administration, and integration through APIs, connectors, and MCP servers
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
How you work
A strong mix of problem solving and a positive, service-oriented attitude
Excellent communication and documentation skills, with the ability to influence senior stakeholders and cross-functional partners
Curiosity and a bias toward experimenting with AI in your own work, and the ability to lead a team through rapid change
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $252,000 - $296,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid #LI-SA
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary
The Database Reliability Engineer (DBRE) is responsible for managing, building, maintaining, monitoring, and troubleshooting the cloud-based database infrastructure that our mission-critical SaaS application runs on. The DBRE role is also responsible for improving processes through automation and coding to reduce toil. They will work closely with Engineering and SRE teams to support new products that require database support.
Key Responsibilities
Work on observability of relevant database metrics and make sure desired database objectives are met.
Work with the DBA team to understand areas of operational toil and implement automations/processes to help manage PCC's database systems at scale.
Implement a data-driven approach to performance and availability improvements across database platforms.
Provide database support to Engineering and SRE teams, including database migrations, query performance, and schema/design improvements.
Work on database operational workload, performance troubleshooting and root-cause analysis.
Help standardize database configurations, deployment patterns, and operational processes across SQL Server and PostgreSQL platforms.
Manage and prioritize operational tickets, incidents, service requests, and database maintenance activities.
Qualifications and Skills
3+ years of experience working with relational database systems.
1+ year working in a Database / SRE / Engineering-related role-· SQL Server or PostgreSQL experience preferred, other DBMS is nice to haves
Hands-on experience with SQL Server or PostgreSQL administration, performance tuning, replication, high availability, and disaster recovery.
Experience working in the cloud (AWS, GCP, or Azure — Azure preferred).
Experience working with IaC tools such as Ansible and Terraform.
Coding / Automation experience with languages such as PowerShell, C#, SQL, Python, and Go.
Experience working with source control systems such as Git.
Experience working with large databases (1+ TB) and managing large database environments is a plus.
Additional experience with the following tools/systems is a plus: Jira, confluence, Grafana, ClickHouse, and various NoSQL databases.
Experience working with AI tools, technologies, or AI-assisted development and automation is a plus.
University or college education in Database Management, Software Engineering, or a related field.
Some on-call or after-hours work will be required.
#AJ1
#Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $111,900-139,900+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary
The Database Reliability Engineer (DBRE) is responsible for managing, building, maintaining, monitoring, and troubleshooting the cloud-based database infrastructure that our mission-critical SaaS application runs on. The DBRE role is also responsible for improving processes through automation and coding to reduce toil. They will work closely with Engineering and SRE teams to support new products that require database support.
Key Responsibilities
Work on observability of relevant database metrics and make sure desired database objectives are met.
Work with the DBA team to understand areas of operational toil and implement automations/processes to help manage PCC's database systems at scale.
Implement a data-driven approach to performance and availability improvements across database platforms.
Provide database support to Engineering and SRE teams, including database migrations, query performance, and schema/design improvements.
Work on database operational workload, performance troubleshooting and root-cause analysis.
Help standardize database configurations, deployment patterns, and operational processes across SQL Server and PostgreSQL platforms.
Manage and prioritize operational tickets, incidents, service requests, and database maintenance activities.
Qualifications and Skills
3+ years of experience working with relational database systems.
1+ year working in a Database / SRE / Engineering-related role-· SQL Server or PostgreSQL experience preferred, other DBMS is nice to haves
Hands-on experience with SQL Server or PostgreSQL administration, performance tuning, replication, high availability, and disaster recovery.
Experience working in the cloud (AWS, GCP, or Azure — Azure preferred).
Experience working with IaC tools such as Ansible and Terraform.
Coding / Automation experience with languages such as PowerShell, C#, SQL, Python, and Go.
Experience working with source control systems such as Git.
Experience working with large databases (1+ TB) and managing large database environments is a plus.
Additional experience with the following tools/systems is a plus: Jira, confluence, Grafana, ClickHouse, and various NoSQL databases.
Experience working with AI tools, technologies, or AI-assisted development and automation is a plus.
University or college education in Database Management, Software Engineering, or a related field.
Some on-call or after-hours work will be required.
#AJ1
#Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $103,400-129,300+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Работой в корпоративной системе и на фирменных информационных платформах; Тщательным анализом документов для выявления возможных несоответствий или ошибок;
ОфисСтажёрНас уже более 600 человек, и, в связи с активным ростом компании, мы находимся в поисках