Вакансии

Location: New York Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in various liquid asset classes worldwide. The company uses a technology and data-driven approach to investing. By combining data, research, technology, and trading expertise, QRT adopts a collaborative mindset to address complex challenges. The company's culture of innovation aims to achieve high-quality returns for investors. The Infrastructure Operations Team ensures the stability and performance of QRT’s global Windows platforms, which underpins both trading and research platforms. The team works closely with end users, application teams, and engineering groups to provide day-to-day operational support, while also driving automation, monitoring, and deployment initiatives across a high-performance computing environment. Your Future Role within QRT Monitor the health, availability and performance of Windows infrastructure and respond proactively to alerts and service degradation. Provide 2nd- and 3rd-line operational support for Windows Server, Active Directory, VMware and associated infrastructure services. Investigate and resolve incidents affecting Windows servers, applications and virtual machines, escalating complex engineering issues to the UK platform team where appropriate. Perform routine administration, maintenance and approved changes across Windows Server 2022–2025 environments. Support Active Directory, Group Policy, DNS, certificate services and Entra ID integration. Manage server patching, security remediation, capacity and operational lifecycle activities. Monitor and troubleshoot server backups, supporting recovery testing and disaster recovery readiness. Support VMware ESXi clusters, virtual machines, storage connectivity and related infrastructure. Use tools such as Splunk and other monitoring or SIEM platforms to investigate infrastructure, security and application issues. Support regional components of Citrix DaaS, Azure, Microsoft 365 and Intune services. Use PowerShell and existing automation tooling to improve operational efficiency and reduce repetitive tasks. Carry out infrastructure checks, operational validation and post-change monitoring for changes delivered by the UK engineering team. Coordinate with application, network, security and service teams to resolve cross-functional incidents. Maintain operational documentation, support procedures, knowledge articles and infrastructure records. Identify recurring problems and work with the engineering team on permanent fixes and service improvements. Contribute operational experience and regional requirements to global infrastructure projects. Your present skillset Strong hands-on experience supporting Windows Server environments in a large enterprise. Good knowledge of Active Directory, Group Policy, DNS and associated troubleshooting. Strong PowerShell skills for administration, diagnostics and operational automation. Experience supporting Windows patching, security hardening and vulnerability remediation. Experience administering VMware ESXi environments and troubleshooting virtual machines. Experience with enterprise backup platforms such as Veeam. Familiarity with monitoring, logging and SIEM platforms such as Splunk. A good understanding of storage technologies, including SAN and NAS. Working knowledge of Azure, Entra ID, Microsoft 365 and Intune. Experience supporting Citrix DaaS or other enterprise VDI environments would be beneficial. Familiarity with configuration and infrastructure automation tools such as Ansible and Terraform would be advantageous. A solid understanding of networking, PKI and infrastructure security principles. Strong analytical and troubleshooting skills across servers, desktops, applications and virtual infrastructure. The ability to take ownership of operational issues, prioritise effectively and remain calm during service incidents. Excellent communication skills and the ability to collaborate effectively with colleagues across different regions and technical disciplines. Base salary range for this position is $150,000 to $200,000 per year. QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.

Location: Москва Команда поддержки ИТ сервисов Дирекции инжиниринговых услуг ищет специалиста сопровождения автоматизированных систем Обязанности ### Обязанности * сопровождение процессов и ИТ сервисов , решение запросов и инцидентов, с показателями качества, зафиксированными в SLA * подготовка, настройка и сопровождение тестовых и промышленных сред * организация и проведение установки новых версий прикладного программного обеспечения на тестовые и промышленные стенды * проведение анализа влияния изменений на эксплуатационные характеристики АС, определение технологических ограничений для проведения внедрения * проведение оценки необходимости проведения нагрузочного тестирования (НТ), определение цели НТ, принятие результатов НТ * постановка АС на мониторинг, анализ изменений АС на предмет необходимости изменения элементов мониторинга, обработка событий мониторинга * организация мероприятий по устранению/минимизации рисков/проблем * формирование эксплуатационных требований. Требования ### Требования * опыт работы в поддержке промышленных АС в качестве 2-й линии сопровождения от 2 лет * высшее образование (информационные технологии, математика) * английский язык на уровне достаточном для чтения документации * опыт работы с ОС Linux (командная строка) * опыт работы с БД PostgreSQL (владение SQL на уровне, достаточном для самостоятельного формирования безопасных запросов к БД) * опыт работы с openshift/kubernetesот 1 года * опыт использования системы управления задачами (например, Jira) * знание практик CI/CD. ### Будет плюсом * опыт администрирования Nginx * опыт оптимизации PostgreSQL, создание дополнительных индексов * знание Terraform * опыт работы с мониторингом Dynartrace /Рефлекс/КлючАстром * сертификат о прохождении курсов по Kubernetes/DevOps * опыт использования GigaChat, Kandinsky и аналогов в продуктах, навыки создания и использования AI-агентов. Условия ### Условия * офисный или гибридный формат работы в г. Москва (по результату прохождения испытательного срока и адаптации) * годовой бонус и ежегодный пересмотр * ДМС с первого дня + стоматологию и льготное страхование для семьи * корпоративный университет Сбера, внутреннюю образовательную платформу, участие в IT-конференциях * офис на Ленинском проспекте с зонами отдыха и спортзалом * льготную ипотеку в Сбере, корпоративную пенсионную программу, подписку СберПрайм с возможностью совместного использования на трёх близких, скидки от партнеров и сервисов группы компаний.

Задачи: — Участвовать в разработке и реализации ИТ-стратегии компании – определять, какие технологии и решения принесут бизнесу наибольшую отдачу — Развивать ИТ-архитектуру: проектировать, масштабировать и оптимизировать инфраструктуру под текущие и будущие задачи — Следить за технологическими трендами и оценивать, какие из них применимы в компании – от программных продуктов до аппаратных комплексов — Обходить подразделения, интервьюировать сотрудников, описывать процессы «как есть» – в BPMN или аналогичных нотациях — Находить операции, которые пора автоматизировать: ручной ввод, перекладывание данных, лишние согласования, рутинные отчёты — Оценивать эффект от автоматизации: сколько часов и денег она сэкономит и обосновывать решение для руководства — Автоматизировать офисные и производственные рабочие места, сокращая ручной труд — Писать скрипты на Python и PowerShell для интеграций, обработки данных и автоматизации рутинных операций — Настраивать low-code/no-code решения: формы, боты, простые интеграции между системами — Внедрять готовые AI-сервисы – распознавание текста, чат-боты, классификация документов – и интегрировать их в бизнес-процессы — Контролировать выполнение работ подрядчиками, участвовать в тестировании и приёмке — Консультировать сотрудников по работе с техникой и программными продуктами, помогать разбирать ошибки и нестандартные ситуации — Обучать сотрудников работать с новыми решениями, сопровождать внедрение, собирать обратную связь — Организовывать повышение квалификации внутри ИТ-службы: техническая учёба, обмен опытом, разбор профильных материалов — Вести документацию регламенты, инструкции, схемы процессов Требования: — высшее техническое образование — опыт работы от 3 лет в ИТ и/или автоматизации бизнес-процессов — Знания программ: — навыки: — Нотация моделирования процессов BPMN / EPC / IDEF0 – описание «как есть» и «как должно быть» — Базовое понимание AI/ML: знание готовых сервисов (распознавание текста, чат-боты, классификация)

Обязанности: — Анализировать бизнес-процессы и нормативную документацию заказчика. — Проводить интервью с представителями государственных ведомств и собирать требования. — Моделировать бизнес-процессы в BPMN и описывать системные требования. — Разрабатывать функциональные требования, user stories, use cases и критерии приемки. — Проектировать бизнес-процессы и workflow в Camunda. — Проектировать модели данных, справочники и интеграционные взаимодействия. — Анализировать API, форматы обмена данными и интеграции со смежными системами. — Участвовать в интеграционном тестировании и сопровождении внедрения. Требования: — Опыт работы системным аналитиком от 3 лет. — Знание BPMN и UML. — Опыт описания требований и проектирования бизнес-процессов. — Опыт интеграционного анализа (REST, SOAP, JSON, XML). — Понимание принципов построения интеграционных решений. — Умение работать с технической и нормативной документацией. — Английский язык на уровне чтения технической документации. Будет плюсом: — Опыт работы с Camunda. — Опыт участия в проектах цифровизации государственных услуг. — Опыт работы с интеграционными платформами и брокерами сообщений (Kafka). — Опыт работы с торговыми, таможенными или государственными информационными системами. — Опыт использования ИИ-инструментов в аналитической работе. Условия: — Уверенность в будущем. — Стабильный и прозрачный "белый" доход согласно ТК РФ. — Оформление полиса ДМС после испытательного срока. — Спортивные активности и поддержка спортивных инициатив. — Конкурентная заработная плата.

• Опыт консультантом/аналитиком 1С ДО от 2 лет.

Опыт консультантом/аналитиком 1С ДО от 2 лет.

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - IT Engineer - Location: Espoo, Finland - Department: IT Service & Operations - Reports to: IT Support and Assets Lead - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS:   As an IT Engineer you will provide critical IT support and administration for our global workforce, ensuring operational continuity with a specialized focus on endpoint management, access control, and our audiovisual solutions. As a key member of our global IT team, your primary function is to support our worldwide operations. You will be responsible for ensuring the reliability of our daily IT systems, operating and maintaining our AV and meeting room solutions, and assisting users globally. You will have previous IT experience and be capable of handling a variety of technical challenges within our established systems. In this role, you will blend dedicated endpoint and Identity & Access Management (IAM) operations with broader support duties, ensuring smooth and secure workflows for our global workforce.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES   - Global IT Support: Serve as a central pillar of our global IT operations by handling and resolving daily support requests, troubleshooting access, endpoint, and secure communication issues for staff worldwide. - VIP & Executive Support: Act as a trusted point of contact for VIP and executive support requests, providing rapid response times and prioritized resolution to keep leadership productive and business-critical activities uninterrupted. - Maintain Secure Communications Uptime: Operate, support, and troubleshoot our secure communications platforms and associated endpoint configurations to ensure continuous, encrypted, and reliable communication for critical operations. - Meeting & AV Solutions: Operate, support, and troubleshoot our meeting room and audiovisual (AV) solutions to ensure reliable, high-quality collaboration for local and global meetings. - Endpoint & Lifecycle Operations: Execute device provisioning workflows, apply standard MDM configurations, and ensure patching compliance across our hardware fleet (Windows, macOS, Linux) using established procedures. - Identity & Access Management (IAM): Administer daily user access, SSO assignments, and permissions management for local and global operations, primarily utilizing Okta. - Site Documentation: Create and maintain clear operational documentation for secure communications procedures, MDM configurations, and common issue resolutions.   WHAT WE’RE LOOKING FOR Must haves: - Previous experience in a hands-on IT support, systems administration, or IT engineering role. - Solid troubleshooting skills across multiple operating systems, specifically Windows, macOS, and hands-on experience working with Linux environments, including command-line administration, configuration, and troubleshooting. - Practical experience operating modern endpoint management tools (e.g., Intune, Kandji, Workspace One, Puppet, Ansible). - Familiarity with identity and access management (IAM) platforms; specific experience with Okta is highly desirable. - Proven experience working with complex AV and meeting room solutions (e.g., Logitech, Microsoft Teams Rooms, Crestron, Q-SYS, Extron), including setup, support, and troubleshooting; experience with custom-built AV setups for large event spaces is highly appreciated. - Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, switching, VPNs) and experience troubleshooting secure network connectivity issues. - Experience working with an enterprise IT Service Desk ticketing system. - Ability to handle VIP support requests with urgency, discretion, and a strong service mindset, delivering speedy response times under pressure. - Ability to manage daily operational priorities and communicate technical concepts clearly to non-technical users.   Nice to haves: - Experience with ITSM tools such as Jira Service Management, ServiceNow, or Freshservice, including working to SLAs. - ITIL Foundation certification or a good understanding of ITIL practices (incident, request, and problem management). - Experience running onboarding and offboarding for new and departing employees, including hardware setup and account handover. - Hands-on experience with hardware troubleshooting, repairs, and managing IT asset inventory.   APPLICATION PROCESS - TA Screen (30 mins) - Interview with hiring manager (60mins) - Interview with Stakeholder team (30 min) WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Mexico Company Background Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia. Project Description We are looking for a Salesforce Administrator to support and enhance the Salesforce environment used by the client's sales organization. This is a high-ownership role that combines independent solution delivery, complex production troubleshooting, and direct support for business users. Working alongside an experienced Salesforce Administrator, the specialist will have significant autonomy and shared responsibility for supporting the sales organization. The team is also introducing AI-assisted workflows to streamline support operations. Technologies Salesforce SOQL, Apex Salesforce Data Loader, Data Import Wizard Claude Code Jira, Jira Service Management What You'll Do Own end-to-end delivery of Salesforce solutions, from requirements gathering and solution design to configuration, implementation, and release; Configure and maintain Salesforce Flows, custom objects, fields, record types, page layouts, Dynamic Forms, and other declarative features; Investigate and troubleshoot production issues, analyze Flows, Apex logs, and SOQL queries, resolve configuration-related problems, and collaborate with developers on complex fixes; Handle Salesforce support requests, including user access issues, data corrections, and business process troubleshooting, while reviewing AI-assisted tickets and preparing development tasks; Collaborate with Sales, Customer Success, and Finance stakeholders to clarify requirements, manage priorities, and participate in sprint planning and release decisions; Manage Salesforce user access, permissions, and licenses, and perform bulk data operations, including imports, updates, merges, and deduplication; Build and maintain Salesforce reports, dashboards, and internal process documentation; Job Requirements 4+ years of hands-on Salesforce administration experience, including end-to-end ownership of Salesforce solutions and improvements; Strong knowledge of Salesforce Flows (record-triggered and screen), data models, and security configuration, including profiles, permission sets, permission set groups, roles, sharing rules, and field-level security; Ability to read and understand SOQL and Apex, troubleshoot Flows, triggers, and batch jobs, and identify root causes of production issues; Hands-on experience with Salesforce Data Loader or Data Import Wizard and bulk data operations, including data validation and quality checks; Strong communication and stakeholder management skills, including experience working directly with senior business stakeholders and managing expectations; Ability to independently manage multiple initiatives, balance competing priorities, and handle a high volume of support requests; Strong customer-service mindset and willingness to provide direct user support through Slack and ticketing systems; Nice To Have Salesforce Certified Administrator (ADM-201), Salesforce Advanced Administrator or Platform App Builder certifications; Experience with structured release management processes, including sandboxes, deployments, and branch-based workflows; Experience with Jira or Jira Service Management for support and development workflows; Experience supporting sales, advertising, or media organizations, including opportunity, quote, line-item, or CPQ-related data models; Experience mentoring junior administrators and establishing team standards; Experience with product ownership and requirements documentation; What Do We Offer The global benefits package includes: Technical and non-technical training for professional and personal growth; Internal conferences and meetups to learn from industry experts; Support and mentorship from an experienced employee to help you professional grow and development; Health insurance; Sports activities to promote a healthy lifestyle; Flexible work options, including remote and hybrid opportunities; Referral program for bringing in new talent; Work anniversary program and additional vacation days.

Проектирование и подбор серверных платформ под требования заказчика (производительность, надежность, бюджет). Сборка, модернизация и диагностика серверов (материнские платы, процессоры, память, охлаждение).

Nscale is looking for an Infrastructure Operations Engineer to deliver data centre projects, monitor critical systems, resolve incidents, automate operations, and support customer infrastructure needs.

Задачи: — Администрирование и развитие гибридной Windows/Linux-инфраструктуры. — Поддержка Active Directory: несколько доменов, GPO, права доступа. — Работа с VMware vSphere (ESXi, vCenter, кластеры, vSAN) и Proxmox VE. — Администрирование RDS и FSLogix для 100+ пользователей. — Поддержка физических серверов (bare-metal), DNS/DHCP и Zabbix. — Автоматизация задач с помощью PowerShell. — Обеспечение стабильности, высокой доступности и производительности систем. — Диагностика и устранение сложных технических проблем. Требования: — От 3 лет опыта в системном администрировании или инфраструктурном инжиниринге. — Практический опыт работы с Active Directory и GPO в многодоменной среде. — Уверенные знания VMware vSphere и опыт работы с Proxmox VE. — Опыт администрирования RDS, FSLogix и физических серверов. — Навыки работы с PowerShell и понимание Windows/Linux-инфраструктуры. — Самостоятельность, системное мышление и умение решать сложные технические задачи.

Location: New York Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology- and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high-quality returns for our investors. The Infrastructure Operations Team ensures the stability and performance of QRT’s global Linux estate, which underpins both trading and research platforms. The team works closely with end users, application teams, and engineering groups to provide day-to-day operational support, while also driving automation, monitoring, and deployment initiatives across a high-performance computing environment. Your Future Role within QRT 4+ years’ experience in a systems engineering or infrastructure role supporting high-availability systems Strong Linux administration expertise (Red Hat, CentOS, Rocky Linux) Proven experience delivering full server lifecycle deployments, from hardware installation through OS build Working knowledge of solarflare cards and onload kernel bypass Solid understanding of AMD and Intel server hardware and components Working knowledge of server networking fundamentals, including TCP/IP, UDP, and LAN/WAN technologies Experience with infrastructure automation tools such as Ansible Familiarity with scripting languages, including Python and Bash Strong problem-solving ability with excellent analytical and communication skills Collaborative, team-oriented mindset with a willingness to learn and adapt Genuine enthusiasm for technology and continuous improvement Exposure to NFS or SAN storage systems is advantageous but not essential Base salary range for this position is $150,000 to $200,000 per year. QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.

Задачи: — администрировать и развивать Windows/Linux-инфраструктуру; — поддерживать Multi-domain Active Directory, GPO, DNS и DHCP; — работать с VMware vSphere: ESXi, vCenter, кластеры и vSAN; — администрировать Proxmox VE, виртуальные и Bare Metal-серверы; — поддерживать RDS farm и FSLogix для 100+ пользователей; — настраивать мониторинг в Zabbix; — автоматизировать задачи с помощью PowerShell; — диагностировать проблемы и повышать стабильность и отказоустойчивость инфраструктуры. Требования: — уверенный практический опыт с Active Directory в multi-domain среде; — хорошие знания VMware и опыт работы с Proxmox VE; — опыт администрирования RDS и FSLogix; — навыки работы с физическими серверами и PowerShell; — самостоятельность, ответственность и умение разбираться в технических проблемах. Условия: — формат работы: удалённо; — график: 5/2, 09:00–18:00; — опыт: от 3 лет на аналогичной позиции; — локации: Кыргызстан, Азербайджан, Грузия, Армения, Узбекистан, Молдова, Украина.

Задачи: — На старте – углубленно изучать программные продукты 1С, проводить демонстрации продукта клиентам и обучать их пользоваться программой, помогать клиентам при сдаче регламентированной отчетности; — В первые полгода – принимать участие в некрупных внедрениях 1С, заниматься сбором и анализом требований заказчика, участвовать в обследованиях, реализовывать модели работы, ставить задачи программистам; — Через год – заниматься средними проектами в составе команды, выполняя свои профессиональные задачи; — Через пару лет – анализировать бизнес, реализовывать крупные проекты и внедрения в качестве аналитика или руководителя проекта. Требования: — Желание развиваться в сфере аналитики продуктов 1С; — Готовность ежедневно инвестировать в свое развитие; — Интерес к автоматизации и оптимизации бизнеса; — Практический опыт работы с 1С, сертификаты 1С, курсы по 1С будут большим преимуществом; — Рассматриваются студенты последних курсов на полную занятость. Условия: — График работы 5/2, с 09:00 до 18:00 и 9:30 до 18:30; — Первое время работа в офисе, с возможным переходом на гибридный или удалённый график; — Официальное трудоустройство по ТК РФ с первого дня, полностью белая зарплата; — Сдельная оплата труда без потолка; — Средний уровень зарплаты: до 25 000 рублей на испытательном сроке, с возможностью роста до 100 000 рублей к 9-12 месяцу в зависимости от сертификатов и закрытых часов; — Ежемесячные тимбилдинги, скидки для сотрудников; — Полис ДМС со скидкой от 60% в лучших клиниках города.

Задачи: — Развитие и сопровождение платежной платформы, анализ требований и внедрение нового функционала. — Интеграция мерчантов и взаимодействие с платежными провайдерами. — Настройка и поддержка платежной инфраструктуры (шлюзы, маршрутизация, каскадирование, antifraud). Требования: — Практический опыт интеграции платежных решений, работы с REST API/JSON и настройки платежной инфраструктуры. — Английский язык от B2. Условия: — Оформление по труд.договору в Сербии, страховка, техника, компенсации.

Требуется стажер на позицию Консультант-аналитик 1С в компании Первый Бит. Работа в Калининграде, полный рабочий день. Требуемые навыки: консультирование.

Location: In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: London, UK Role summary As an IT Operations Specialist I, you will provide essential onsite IT support and help maintain daily workplace technology at our corporate office. Working in a heavy macOS and Google Workspace environment with additional support for Windows and Linux endpoints, you will deliver hands-on technical assistance, maintain office AV systems, and manage end-to-end hire-to-retire lifecycle processes. In this role, you will also leverage our internal AI technology tools to optimize support workflows and documentation. You will collaborate closely with broader IT teams, the IT Service Desk, HR, Places & Office, and Security teams to ensure a seamless technical experience for all employees. Role responsibilities Act as the primary onsite technical support resource, managing employee walk-ups, support tickets, and hardware troubleshooting across macOS, Windows, and Linux endpoints. Work closely with broader IT engineering and operations teams to execute infrastructure updates, enforce system policies, and resolve escalated technical issues. Manage complete hire-to-retire IT operations, including hardware provisioning, account setup, leading IT orientation for new hires, offboarding asset recovery, and access revoking. Administer day-to-day user accounts, permissions, and group access within Google Workspace and connected corporate SaaS tools. Manage physical IT asset lifecycle operations, including inventory tracking, hardware check-in/check-out, stock audits, and secure device disposal. Utilize internal AI technology tools to summarize support incidents, speed up ticket resolution, and draft self-service Knowledge Base (KB) documentation for end users. Support office conference room technology (Google Meet Hardware and Zoom Rooms) and provide live technical setup for corporate town halls and department events. Participate in a scheduled on-call rotation (evenings and weekends) to address critical after-hours P1/P2 incidents, system outages, and urgent executive support needs. This is an in-office/onsite position. This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed. Examples of desirable skills, knowledge and experience 1–2 years of hands-on IT support or help-desk experience in a corporate environment. Strong expertise troubleshooting macOS hardware, software, and enterprise OS configurations. Working knowledge of Windows OS and basic Linux desktop administration or CLI troubleshooting. Practical administrative experience with Google Workspace (User management, Shared Drives, Groups, Admin Console). Willingness and availability to work fully onsite 5 days a week and participate in a scheduled on-call rotation for after-hours support. Readiness to utilize internal AI tools and assistants to streamline ticketing, troubleshooting, and technical documentation. Strong written and verbal communication skills with a customer-first approach to technical support and leading new-hire orientations. Application requires a current resume/CV detailing relevant IT workplace support experience. Bonus points Experience with macOS endpoint management using Mobile Device Management (MDM) platforms like Jamf Pro or Kandji. Experience using corporate ticketing platforms such as Jira Service Management or Zendesk. Relevant technical certifications such as Apple Certified Support Professional (ACSP), Google Workspace Administrator, CompTIA A+, or ITIL 4 Foundation. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Обязанности: — Отслеживание, оценка и решение задач в рамках технологического стека продуктов компании. — Прием входящих звонков и оказание технических консультаций в рамках регламента. — Постановка задач, контроль выполнения исправлений и нововведений, взаимодействие с разработчиками. — Обеспечение беспрерывной технической поддержки в рамках графика 2/2 (07:00-19:00 Владивосток), передача рабочей информации в конце смены. — Разработка инструкций для справочного центра. — Перенос решений по результатам решенных задач в базу знаний. — Прохождение внутреннего обучения и тиражирование полученных в рамках работы знаний. Требования: — Опыт администрирования операционных систем Linux. — Уверенная работа в консоли и знание основных системных команд. — Опыт разработки скриптов с использованием интерпретируемых языков (Bash, Python). — Навык использования систем виртуализации VirtualBox, QEMU-KVM. — Уверенные знания сетевых технологий - агрегация каналов связи, статическая маршрутизация, межсетевая фильтрация, VPN, VLAN. — Понимание основных принципов работы файловых систем (в том числе и кластерных, например, CEPH, GlusterFS, OCFS2, GFS2) и систем хранения данных (iSCSI, FC, SAS). — Понимание принципов работы RAID. — Опыт установки и настройки базовых сетевых сервисов (DNS, DHCP, SSH, FTP, NTP) и понимание принципов их работы. — Понимание принципов работы реляционных СУБД, опыт работы с СУБД PostgreSQL. — Английский язык - чтение технической документации. Желательно: — Опыт администрирования операционных систем Astra Linux. — Знакомство с продуктами Группы Астра. — Знакомство с любым из серверов каталогов: OpenLDAP, FreeIPA, MS AD. — Мониторинг ресурсов (Zabbix, Prometheus\Grafana, ELK). — Опыт работы со средствами виртуализации (OpenNebula, ПК СВ "Брест", Proxmox, VMware). — Опыт работы с контейнерной виртуализацией. — Опыт работы со средствами управления конфигурациями (Ansible, Puppet, Salt). — Опыт работы с сетевым оборудованием корпоративного уровня (Cisco, Mikrotik). — Опыт работы с GIT. — Умение формулировать мысли для составления технической документации и инструкций. Условия: — График работы: 2/2 (2 дня с 7.00 до 19.00, далее 2 дня выходных). — Уверенность в будущем. — Мы чтим ТК РФ: у нас стабильный и прозрачный «белый» доход и полноценный соцпакет. — Забота о здоровье. — Оформим полис ДМС.