Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team of over
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
We are now hiring for a
Sales Development Representative (SDR)
to join our growing
Sales
team. This role is an exciting opportunity to connect with potential clients globally, develop strong relationships, and drive new business opportunities in a fast-paced and innovative environment.
What you'll be doing
Reaching out to potential clients via phone, email, and social media to generate new sales opportunities
Identifying decision-makers and influencers internationally to build a high-quality pipeline
Understanding prospects’ challenges and qualifying their needs through thoughtful questioning
Taking leads through the early stages of the sales process, building rapport and interest
Collaborating to improve and refine our lead generation strategies and outreach playbook
Managing LinkedIn and email campaigns, while contributing to the growth of our social channels
Handling key admin tasks such as sending meeting invites and following up with leads
Contributing to monthly performance reporting and analysis
What you’ll bring
A passion for sales, strong interpersonal skills, and a genuine eagerness to learn and grow
Excellent written and verbal communication skills in English
A self-motivated, proactive attitude with the ability to work independently
A curious mindset and creative approach to solving problems
Familiarity with HubSpot or similar CRM tools is an advantage
What we offer in return
💰 Competitive base salary of £35,000 plus commission OTE £50,000
🏝️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days
🏡 Hybrid working with three days a week from our dog-friendly Hoxton office and on-site gym
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews or video submissions. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: Intellias
Meet your recruiter
Ivanna Kukliak
ivanna.kukliak@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Embedded C Engineer
Principal
Lviv, Ukraine
Hybrid
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Drivers of change, it’s your time to pave new ways. Intellias, a leading software provider in the automotive industry, invites you to develop the future of driving. Join the team and create products used by 2 billion people in the world.
What project we have for you
We are a team developing embedded software solutions for advanced automotive microcontroller platforms. Our software enables the configuration, control and integration of on-chip peripherals, connecting hardware capabilities with vehicle applications. Our work includes low-level drivers and Complex Device Drivers (CDDs) that support hardware-specific functionality and integration into automotive software architectures.
What you will do
Design, implement, test, maintain, and document low-level drivers, board support packages, and MCU initialization software.
Bring up new hardware and investigate issues involving peripheral configuration, signal timing, interrupts, DMA, memory, and hardware/software interactions.
Develop reusable driver interfaces with defined timing behaviour, resource usage, error handling, and integration requirements.
Own the requirements, design, implementation, and unit verification of assigned software components; contribute to software integration and verification activities across SWE.1–SWE.6.
Develop and execute tests covering normal operation, boundary conditions, timeouts, and fault handling, using automated tests and target hardware as appropriate.
Implement allocated software safety requirements and relevant MCU safety mechanisms in accordance with project ISO 26262 processes.
Collaborate with hardware engineers, software architects, test engineers, customers, and product teams to resolve technical issues and deliver production-quality software.
*
What you need for this
Bachelor’s degree in Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Science, or an equivalent technical qualification.
Typically 5–7 years of embedded software development experience, with substantial hands-on experience developing and debugging low-level drivers and microcontroller firmware; automotive experience preferred.
Strong proficiency in Embedded C, including pointers, bitwise operations, memory-mapped registers, memory layout, and safe access to shared data. Ability to read assembly and disassembly when debugging.
Proven experience in bare-metal development, including MCU initialization, interrupt handling, timing constraints, critical sections, and robust error handling.
Experience developing, adapting, and validating peripheral drivers, covering several of the following: GPIO, timers/PWM, ADC, SPI, I²C, UART, CAN/CAN FD, LIN, DMA, watchdogs, and flash memory.
Ability to interpret datasheets, technical reference manuals, register descriptions, hardware schematics, and silicon errata.
Practical experience with board bring-up and hardware/software debugging using an oscilloscope, logic analyzer, and an appropriate debug interface such as JTAG or SWD.
Understanding of startup code, linker configuration, clock trees, reset behavior, and memory organization.
Experience with version control, code reviews, static analysis, unit testing, and verification on target hardware; familiarity with MISRA C guidelines.
Working knowledge of requirements analysis, software architecture, detailed design, and requirements traceability. Familiarity with Automotive SPICE and ISO 26262 development practices.
Nice to have:
Hands-on experience with Infineon PSoC, TRAVEO, or AURIX microcontrollers, and a sound understanding of the relevant Arm Cortex-M or TriCore architecture.
Experience with additional Infineon MCU families and relevant software ecosystems, such as ModusToolbox, PSoC Creator, TRAVEO driver libraries, or AURIX iLLD.
Experience with AUTOSAR MCAL driver configuration, integration, or development.
Experience integrating drivers with an RTOS, including synchronization and interrupt-to-task communication.
Experience with bootloaders, firmware updates, flash programming, EEPROM emulation, or secure boot.
Experience with multicore firmware, inter-core communication, memory protection, and cache/DMA interactions.
Experience with automated hardware testing, Python scripting, and continuous integration.
Experience implementing safety mechanisms and producing verification evidence for ISO 26262 projects.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Assembler
Automotive
C++
Linux
Location: Intellias
Meet your recruiter
Diana Meneses
diana.meneses@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Python Engineer
Senior
Argentina, Chile, Colombia, Costa Rica, Mexico
Remote
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We are looking for a Senior Python Backend Engineer who is passionate about applying modern AI-assisted software development practices to build secure, scalable healthcare platforms.
Beyond strong backend engineering skills, we are looking for someone who actively leverages AI development tools, LLM-powered workflows, and automation to improve engineering productivity, code quality, and delivery speed.
You will work on a modern healthcare interoperability platform while collaborating with an engineering team embracing AI-first development practices and cloud-native technologies.
What project we have for you
The platform enables secure access, exchange, and processing of clinical healthcare data across providers, healthcare organizations, and patients using modern interoperability standards including FHIR.
The engineering team embraces AI-assisted software development, modern cloud-native architecture, and automation-first engineering practices. Engineers are encouraged to use AI tools to improve software quality, accelerate development, automate repetitive tasks, and increase engineering productivity.
You will contribute to backend services powering healthcare interoperability while helping evolve the team’s AI-native engineering practices.
What you will do
Design, develop, and maintain scalable backend services using Python, FastAPI, and asynchronous programming principles.
Build high-performance APIs and microservices that support secure healthcare data exchange and interoperability.
Design, implement, and optimize MongoDB data models and persistence layers for high-volume production workloads.
Develop integrations with healthcare systems, identity providers, cloud storage platforms, and external service providers.
Implement secure authentication and authorization mechanisms using OAuth 2.0, OpenID Connect (OIDC), and JWT.
Build and enhance backend services supporting healthcare interoperability standards, including FHIR-based integrations.
Leverage AI-powered development tools and engineering assistants to accelerate software delivery while maintaining high standards of code quality, security, and maintainability.
Collaborate with architects and engineering teams to identify opportunities for applying AI-assisted development practices and modern engineering workflows.
Participate in technical design discussions, architecture reviews, and technology selection decisions.
Write clean, well-tested, and maintainable code following modern software engineering best practices.
Develop and maintain automated unit, integration, and end-to-end tests to ensure platform reliability.
Troubleshoot complex production issues, perform root cause analysis, and implement sustainable solutions.
Contribute to platform observability, monitoring, performance optimization, and operational excellence.
Participate in code reviews, mentor fellow engineers, and promote engineering best practices across the team.
Continuously evaluate emerging technologies, AI engineering tools, and modern development practices to improve engineering productivity and product quality.
What you need for this
Requirements:
5+ years of professional software engineering experience developing backend applications in production environments.
Strong proficiency in Python (3.11/3.12+) and modern backend development practices.
Hands-on experience building high-performance asynchronous applications using FastAPI and Python async/await.
Solid understanding of RESTful API design, distributed systems, and microservice architecture.
Experience working with MongoDB in production environments; familiarity with Beanie ODM or similar asynchronous ODM frameworks.
Strong knowledge of authentication and authorization technologies, including OAuth 2.0, OpenID Connect (OIDC), JWT, and modern Identity Providers.
Experience developing, debugging, and deploying containerized applications using Docker and Docker Compose.
Strong understanding of software architecture, scalability, reliability, and performance optimization.
Experience writing automated tests using Pytest and applying modern software quality practices.
Familiarity with CI/CD pipelines and modern DevOps workflows.
Strong analytical, troubleshooting, and debugging skills.
Excellent communication skills and ability to collaborate effectively within cross-functional Agile teams.
Proven experience using AI-assisted software development tools to improve engineering productivity, software quality, and development velocity.
Hands-on experience with one or more AI coding assistants such as GitHub Copilot, Cursor, Claude Code, ChatGPT, Windsurf, or similar.
Ability to effectively leverage Large Language Models (LLMs) for code generation, debugging, refactoring, documentation, test generation, and architectural exploration while maintaining high engineering standards.
Experience reviewing, validating, and improving AI-generated code with strong engineering judgment.
Experience developing healthcare interoperability solutions or working within Digital Health platforms.
Knowledge of healthcare interoperability standards, including:
HL7 FHIR R4
SMART Health Links (SHL)
SMART Health Cards (SHC)
Nice to have:
Experience building secure clinical data exchange pipelines and healthcare integration workflows.
Familiarity with JWE encryption/decryption mechanisms and secure healthcare data transmission.
Experience with Model Context Protocol (MCP) and AI integration frameworks.
Experience developing MCP servers or AI-enabled backend services.
Experience integrating Large Language Models (LLMs) or AI services into enterprise applications.
Knowledge of Retrieval-Augmented Generation (RAG), AI agents, or agentic application architectures.
Experience integrating with external platforms and services, including:
Google Drive
Microsoft OneDrive
Box
SMTP services
FHIR servers
Familiarity with QR code and image decoding technologies (e.g., pyzbar, zbar).
Experience with Playwright-based end-to-end testing frameworks.
Knowledge of Cucumber/BDD methodologies.
Experience with observability and monitoring technologies, including:
OpenTelemetry
Prometheus
Experience working with event-driven architectures and Kafka.
Experience with AWS cloud services, including AWS Secrets Manager.
Exposure to TypeScript and React for occasional full-stack contributions.
Experience working in regulated industries requiring strong security, privacy, and compliance practices (HIPAA, SOC 2, GDPR, or similar).
Passion for adopting emerging AI engineering practices and continuously improving software development workflows.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Python
Location: Москва
Мы делаем амбициозный проект в офисе agile трансформации. Проект - часть системы трекера change-деятельности Банка.
Предстоит работать с самым требовательным заказчиком - сотрудниками Банка.
Обязанности
### Твои задачи:
* проектировать, разрабатывать и реализовывать новые фичи
* совместно с аналитиками и тестировщиками находить наилучшие решения
* совместно с devops инженерами поддерживать стенды разработки в рабочем состоянии
* решать интеграционные задачи
* писать unit-тесты и проверять собственные решения.
Требования
### Мы ожидаем, что у тебя есть:
* опыт коммерческой разработки от 5 лет (Java11, Spring, SpringBoot)
* опыт разработки веб-сервисов (REST, HTTP)
* опыт написания и оптимизации SQL запросов (PostgreSQL)
* понимание CI и его инструментов: Git, Jenkins
* будет плюсом знания Openshift и Istio
* опыт создания AI-агентов и использования их в работе будет преимуществом.
Условия
### Работа в Сбере-это:
* гибридный формат работы 2-3 дня в офисе
* годовой бонус и ежегодный пересмотр
* расширенный ДМС с первого дня + стоматологию и льготное страхование для семьи
* корпоративный университет Сбера, внутреннюю образовательную платформу, участие в IT-конференциях
* офис на Ленинском проспекте с зонами отдыха и спортзалом
* льготную ипотеку в Сбере, корпоративную пенсионную программу, подписку СберПрайм с возможностью совместного использования на трёх близких, скидки от партнеров и сервисов группы компаний.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design—we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand.
We’re looking for a Senior Marketing Manager, Brand Integrated Marketing to join our London team. This is a hybrid role. In this role, you’ll help us take ideas from global strategy through to local activation across markets, delivering integrated campaigns that drive measurable business growth.
What You’ll Be Doing
You’ll be joining the Integrated Marketing team. We own the Deliveroo brand globally and lead our biggest campaign moments. Working in a cross-functional squad alongside strategic teams, functional leads, and local markets, we turn big ideas into high-impact campaigns across our markets.
Here’s what your day-to-day might look like:
Global Campaign Ownership:
Lead high-profile global marketing programmes and integrated campaigns from global strategy through to local market execution.
Framework & Playbook Development:
Design, scale, and maintain measurement frameworks, playbooks, and systems that enable global and local teams to execute best-in-class brand campaigns.
Cross-Functional Leadership:
Partner closely with cross-functional squads, strategic teams, functional leads, and local market leads to align campaign strategies with core business goals.
Stakeholder Management:
Influence senior stakeholders across the global organisation without direct authority, ensuring alignment on messaging, execution, and performance metrics.
Strategic Optimisation:
Balance tactical execution with a longer-term strategic perspective to solve complex marketing briefs and continuously optimize brand performance.
What You’ll Need to Thrive
Essential
Integrated Brand Leadership:
Proven experience leading end-to-end global integrated marketing campaigns from initial strategy through to local market activation.
Framework Development:
Strong track record in establishing measurement frameworks, campaign playbooks, and operational systems that scale across multiple regions.
Stakeholder Influence:
Demonstrated ability to influence and align senior cross-functional stakeholders and matrix teams without direct line management authority.
Strategic & Tactical Execution:
Proven ability to operate independently on complex or ambiguous briefs, balancing day-to-day execution with longer-term brand strategy.
Commercial Acumen:
Strong expertise in linking brand initiatives and marketing campaigns directly to measurable business growth and commercial impact.
Nice to Have
Experience navigating three-sided marketplace dynamics or fast-paced consumer tech environments.
Background working across international or multi-market structures.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Intellias
Meet your recruiter
Yuliya Tsyapenko
yuliya.tsyapenko@intellias.com
https://www.linkedin.com...
Vacancy details
OTHER
OTHER
OTHER
Ukraine
Remote
APPLY NOW
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We are looking for a Procurement Manager to join our team and drive strategic sourcing and procurement excellence across indirect categories. If you enjoy negotiations, building strong supplier partnerships, and making a measurable business impact, we’d love to hear from you.
What project we have for you
We are looking for a colleague to lead sourcing and procurement across a broad range of indirect categories, driving value, compliance, and supplier performance at scale.
What you will do
Own sourcing strategy and procurement planning across a broad and evolving range of indirect categories — from demand forecasting with business units to executing cost-optimised sourcing initiatives.
Lead formal sourcing processes for high-value purchases, and provide consultative support and effort-sharing on smaller purchases where colleagues self-manage sourcing — applying the right approach (price comparison, RFQ, or RFP) based on purchase value and demand nature.
Evaluate, select, and negotiate with suppliers to secure the best combination of cost, quality, and terms.
Draft, negotiate, and manage contracts — including accurate documentation, recordkeeping, and compliance with internal governance.
Align procurement decisions with technical specifications, project requirements, and delivery timelines in close partnership with internal stakeholders.
Build strong supplier relationships and track performance against agreed KPIs, resolving issues through a structured escalation process when needed.
Identify and mitigate supply chain and vendor risk, following relevant policies and compliance requirements.
Champion ethical, sustainable (ESG) procurement practices.
Deliver procurement reporting and spend analysis, communicating insights clearly to stakeholders.
What you need for this
Bachelor’s degree in Business, Supply Chain Management, or a related field (Master’s degree preferred).
Proven experience in indirect procurement, sourcing, vendor management, and demand management across multiple categories.
Strong negotiation skills and the ability to secure favourable terms and agreements.
Excellent communication and stakeholder management skills, with the ability to align cross-functional teams internally.
Strong analytical and problem-solving abilities.
Fluency in Ukrainian and English (written and spoken).
Attention to detail and an analytical mindset, with the ability to make data-driven decisions.
Adaptability and versatility in handling a wide range of procurement categories.
Knowledge of procurement best practices and relevant laws and regulations.
Familiarity with compliance and ethical considerations in procurement.
Nice to have:
Procurement certification (e.g., CIPS) or relevant training.
Experience in IT hardware/software procurement.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: United Kingdom; London Office
Workplace: Remote
The R&D team at Chainalysis is inspired by solving the hardest challenges and building products that establish trust in cryptocurrencies. We're a global organization that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimizes data labeling pipelines, and creates predictive models that identify illicit patterns before they escalate.
Our data and solutions have been used to solve some of the world's most high-profile criminal cases and grow consumer access to cryptocurrency safely. Now, by pairing the industry's most trusted blockchain data with agents that reason, investigate, and act, we help our customers scale their workflows as the cryptocurrency economy becomes increasingly mainstream.
Talent Acquisition at Chainalysis is a small, close-knit team that partners with leaders across the business to hire the people who will carry our mission forward. We share sourcing wins, market learnings, and process improvements openly, and we hold ourselves to a high bar for both results and candidate experience.
We are hiring a Technical Recruiter to own and drive hiring for Engineering & Product roles in our EMEA locations. This is a high-volume, outbound-heavy role: you'll spend a meaningful portion of your time building pipeline through direct sourcing, identifying and engaging top engineering talent across AI, Crypto, and Fintech. You'll manage a full requisition load, move fast, and close strong candidates in a competitive market, with Software Engineering roles among your key hires. You'll work closely with hiring managers across our R&D teams as a talent partner who understands the business and delivers results.
IN THIS ROLE, YOU'LL:
- Build pipeline through proactive outbound sourcing, mapping the AI, crypto, and fintech landscape to find where strong Software Engineers work today
- Develop creative sourcing strategies that go beyond LinkedIn InMails, including referral generation, community engagement, and direct outreach campaigns
- Own the full recruiting lifecycle for R&D roles, from intake and sourcing through offer negotiation and close, across a high-volume requisition load
- Deliver a thoughtful, personalised, and transparent candidate experience at every step while moving candidates through the process efficiently
- Partner with R&D leaders to calibrate expectations, share market insights on talent availability and compensation, and flag risks early so hiring plans stay on schedule
- Use data on pipeline health, conversion rates, and channel effectiveness to guide decisions, and champion diversity and inclusion in every search
WE'RE LOOKING FOR CANDIDATES WHO HAVE:
- 3+ years of full-cycle recruiting experience with a strong track record of hiring technical talent, such as Software Engineers, Data Scientists, Researchers, and Product Managers
- Demonstrated outbound sourcing ability: you build your own pipeline through direct outreach and do not rely on inbound applications to fill roles
- High AI proficiency, using it for building pipeline proactively, workflows, processes, and documentation
- Proven experience recruiting technical talent within the SaaS, AI, Blockchain, and Cybersecurity sectors, with a focus on candidates who have worked in fast-paced companies building technically complex products
- Consistently utilised data to inform decision making and advise hiring managers through the hiring process
- Strong organisational skills, sharp attention to detail, and consistent follow-through on every candidate and requisition
- The ability to build credibility with hiring managers quickly, communicate market realities clearly, and guide decisions with data, in a collaborative, low-ego way
YOU MIGHT ALSO HAVE:
- Experience recruiting for Blockchain companies with a focus on Engineering roles
- A background at a high-growth scale up technology company
- A track record of hiring for technical roles in Denmark, Israel, UK, and the USA
TOOLS WE USE:
- Ashby ATS
- Sourcing tools (LinkedIn Recruiter, Nova AI, GitHub)
- Coderpad
- Google suite, Slack, Chain AI
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Задачи:
— Отвечать за P&L и коммерческий результат бизнеса, формировать планы роста, управлять выручкой, маржинальностью и unit-экономикой, контролировать выполнение целей
— Драйвить коммерческий рост: привлекать новых клиентов, развивать существующую базу и усиливать sales-функцию
— Управлять бизнесом как единой системой: синхронизировать продажи, маркетинг, клиентский сервис, продукт и партнёрства вокруг общих целей и KPI
— Развивать продукт вместе с командой разработки: определять приоритеты и roadmap исходя из потребностей рынка и клиентов, тестировать гипотезы, запускать новые продукты, фичи и AI-инструменты
— Развивать стратегические отношения с рекламными платформами и партнёрами — VK, Яндекс, Telegram, Avito и другими игроками рынка, включая новые финансовые и банковские партнёрства
— Удерживать и развивать ключевых клиентов и агентства: находить возможности для роста бизнеса внутри текущей базы, развивать referral-механику и долгосрочные отношения
— Строить сильную управленческую команду: нанимать и развивать руководителей, выстраивать зоны ответственности, систему целей, мотивации и принятия решений
— Повышать операционную эффективность бизнеса: заниматься бюджетированием, управленческой отчётностью, финансовыми процессами и устранять системные узкие места
Требования:
— Опыт 5+ лет в senior leadership-роли с ответственностью за P&L, выручку или коммерческий результат бизнеса/направления
— Сильный коммерческий бэкграунд и хорошее знание рекламного рынка РФ: умение привлекать крупных клиентов, строить отношения на уровне decision makers и превращать их в устойчивый рост выручки
— Опыт управления кросс-функциональным бизнесом или крупным направлением с зоной ответственности за коммерцию, продукт и клиентский сервис
— Предпринимательское и продуктовое мышление: умение видеть возможности для роста, быстро проверять гипотезы и превращать клиентскую потребность в продукт или бизнес-решение
— Сильная финансовая и аналитическая база: уверенная работа с P&L, маржинальностью, unit-экономикой и принятие решений на данных
— AI-native подход: активное использование AI в работе и понимание его применения для повышения эффективности процессов, команды и продукта
— Умение строить команды через сильных руководителей, задавать понятные цели и создавать систему ответственности без микроменеджмента
— Высокая автономность, скорость и способность принимать решения в условиях неполной информации
— Опыт в ad-tech/mar-tech и понимание экосистемы российских рекламных платформ будет преимуществом
— Опыт запуска новых продуктов, каналов продаж или стратегических партнёрств — плюс
Условия:
— Роль с реальным влиянием на бизнес
— Участие в ключевых решениях компании и прямое влияние на её работу, рост и масштабирование
— Большая зона ответственности и свобода действий
— Возможность пересобирать, улучшать процессы и запускать новые
— Прямое взаимодействие с собственниками и руководителями направлений, минимум бюрократии
— Гибкий формат работы: удалённо или из коворкинга в Москве
— Официальное оформление по ТК РФ, полностью «белая» зарплата и ДМС
— Софинансирование обучения и профессионального развития
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You'll build and lead the regional team of product Subject Matter Experts who win GitLab's most complex opportunities. Your team covers four product groups: Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. You'll partner with regional sales leadership to decide where SMEs go, coach your team to technical wins, and make sure every engagement leaves the Account team stronger. This is a player-coach role. You'll stay close to the technology and step into critical deals yourself.
What you'll do
Hire, develop and retain a regional team of SMEs across four product groups, with a clear growth path for each person.
Run the regional engagement model with Account SA and Post-Sales leaders. Keep triage fast, coverage focused on the top opportunities, and the line between Account SA and SME ownership clear.
Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product-category plans.
Review SME coverage weekly against the regional pipeline. Move capacity to where product-category commit and consumption are at risk.
Step into strategic deals as an executive technical sponsor when the opportunity calls for it.
Coach SMEs on PoV design, executive storytelling and competitive positioning. Hold a high bar for technical quality.
Keep engagement and outcome data accurate in Salesforce so the team's impact is visible and measurable.
Work with your peer regional managers and the Senior Director on shared assets, enablement programs and a consistent global playbook.
Bring regional customer and competitive signals to Product and Engineering through the Senior Director.
Build a team culture of trust, ownership and learning. Celebrate wins openly and treat misses as data.
What you'll bring
5+ Years experience leading technical pre-sales, solutions architecture or consulting, including time leading teams of technical individual contributors.
Hands-on depth in at least one of the four product groups, and enough breadth to coach across all four, including working fluency with AI-assisted development.
A record of hiring and developing high-performing technical specialists or SAs.
Experience partnering with sales leaders on enterprise forecasts, deal strategy and territory planning.
Comfort with data. You can show how your team moves win rates, cycle times and consumption.
Strong executive presence with customers and internal leaders.
Experience leading through change, with clear and steady communication.
Experience running an overlay or specialist team, or launching a new team or product category.
Ability to travel at least 25%
How you'll be measured
Regional product-category commit attainment and consumption growth.
Technical win rate, PoV conversion and time to production use on SME-engaged opportunities.
SME coverage of the top 10% of regional opportunities, and lead time from request to engagement.
Account SA satisfaction with SME support.
Team hiring, ramp time, engagement and retention.
EAP Participation Rates for your given geography
#LI-CM1
About the team
SMEs are part of GitLab's Solutions Architecture team, a trusted technical partner for the field. The SME organization brings the deepest product expertise to GitLab's most complex opportunities, scales that expertise into the Account SA team, and carries customer feedback into product direction, enablement and value messaging. The team is distributed and all-remote.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Задачи:
— Писать код на Golang и углублять знания в backend-разработке
— Разрабатывать сервисы для обработки и хранения контента отелей
— Работать с базами данных и партнёрскими данными из внешних систем
— Участвовать в задачах по поиску, сравнению и сопоставлению контента разных поставщиков
— Покрывать код unit-тестами и следить за качеством своего кода
— Проводить код-ревью и участвовать в обсуждении реализации новых фич
— Погрузиться в нашу ИТ-платформу: сервисы, ресурсы, окружение, пайплайны, инкременты, роуты, кроны, конфиг-мапы
— Активно взаимодействовать с ментором, командой и участниками других команд Туту
— Учиться разбираться в пользовательских обращениях, логах, метриках и инцидентах
Требования:
— Можешь написать и запустить программу на Golang
— Имеешь базовые знания SQL
— Понимаешь, как использовать сторонние библиотеки: например, как добавить зависимость и работать с go.mod
— Умеешь пользоваться git
— Можешь читать техническую документацию на английском языке, в том числе через онлайн-переводчики
— Опыт учебных или личных проектов будет большим плюсом
— Являешься в том числе студентом ВУЗа по одной из специальностей в области прикладной математики, технических и физических наук, компьютерных и информационных наук, информационной безопасности, машиностроения и т.п
Условия:
— Длительность стажировки: 6 месяцев с нагрузкой 30-40 часов в неделю
— Оформление через срочный трудовой договор
— График работы 5/2 в гибридном формате, офис в Москве
— Офис с горячими завтраками и зонами отдыха, гибрид или удалёнка
— ДМС со стоматологией и туристической страховкой
— Велком-тренинги, программа наставничества и внутренний бот-помощник
— Клубы по интересам, поддержка и финансирование комьюнити от Туту
— Бюджет на обучение
— Годовые премии по результатам работы
— Реферальная программа, бонусы за рекомендации новых сотрудников
— Сессии с психологом для сотрудников
— Скидки у партнёров и специальные условия у 800+ сервисов
Location: Dubai, United Arab Emirates
Workplace: on-site
Deluxe Holiday Homes
is seeking a talented
MEP Multi Technician
to join our Maintenance department. The ideal candidate will have to undertake the responsibility to preserve the good condition and functionality of premises. You will perform maintenance tasks of great variety such as MEP, HVAC installations, Maintenance, painting, landscaping etc.
Responsibilities
Conduct all sort of fixes, repairs, replacements including but not limited to electrical, plumbing, carpentry, painting, pool and air conditioner.
Responsible for completing basic maintenance work orders as assigned at company managed rental properties or offices.
Report work performed, time spent, parts used, and next steps needed if necessary.
Responsible for keeping maintenance tools, used vehicle and properties clean, organized and in safe condition while conducting any operation.
Maintain and keep log of own inventory. Report all expenses and consumed materials on the superior in proper manner.
Prepare or assist in preparing properties to a ready-for-occupancy condition, prepare inspection report when required.
Report work performed, time spent, parts used, and next steps needed if necessary.
Responsible for keeping maintenance tools, used vehicle and properties clean, organized and in safe condition while conducting any operation.
Maintain and update supply inventory. Safeguard all supplies, equipment and tools.
Perform other job duties including but not limited to office and interior home maintenance or other property management functions as needed and requested by supervisor.
Represents Deluxe Holiday Homes in a professional manner at all times.
During emergency to immediately attend to the required property/place (can occur on Friday or during night-time) in order to help prevent the emergency and provide temporary solution (such as water leakage, etc.).
Perform any other jobs as assigned by management.
To excel in this role, you should have a strong technical background and be familiar with various maintenance procedures. You should also possess excellent problem-solving skills and be able to work independently or as part of a team.
Prior experience in a similar maintenance role
Knowledge of HVAC and MEP systems
Proficiency in basic carpentry and painting techniques
Ability to prioritize and manage multiple tasks.
Conversational level of English speaking, reading and writing is required.
Strong attention to detail
Excellent communication and interpersonal skills
Valid UAE manual driving license is required.
Willingness to travel between company-managed properties and attend urgent maintenance requests as required.
If you are a motivated individual with a passion for maintenance and a desire to contribute to the success of Deluxe Holiday Homes, we would love to hear from you. Apply now to join our team as a General Technician!
Location: Remote / Europe/ Dubai; Europe / Remote; Canada / North America / Remote
Workplace: remote
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem.
Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
About This Role
We’re looking for a passionate and proactive Business Development professional to help expand CertiK’s presence in the Web3 ecosystem. You’ll connect with founders and decision makers, identify new business opportunities, build lasting relationships, and drive deals from initial conversations to closing. We value people who take initiative, stay curious, and are eager to learn and grow alongside our global team.
Responsibilities
Research and open new Web3 projects across DeFi, infrastructure, L1/L2 ecosystems and exchanges.
Reach decision makers such as founders, CTOs and heads of security.
Drive deals from first contact to signed contract.
Build partnerships and referral channels with projects, VCs, launchpads and ecosystems
Stay on top of market trends and developments, identify new business opportunities, and translate market insights into actionable feedback.
Requirements
Has experience in business development, sales, partnerships or consulting
Web3 native, or a fast learner who can show how you got up to speed on something new
Self-motivated, hard-working and responsive
Fluent in English
Based in Europe, the UAE, North America
Nice to Have
An existing network among Web3 founders, VCs, launchpads or exchanges
Technical curiosity about smart contracts, DeFi mechanics and security
Experience in a startup or in a role with a commission component
What We Offer
Base salary plus uncapped commission
A security engineer mentor and support from senior BDs from day one
Fully remote work with a global team across North America, Asia and Europe
This role must be performed outside the United States. We are unable to consider candidates who will work from within the U.S.
We are looking for a highly skilled and experienced Full Stack Senior Software Engineer (SDE-3) to join our team. In this role, you will own large features end-to-end—from design to production—drive key architectural decisions, and mentor junior developers.
Location: Hong Kong
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
About the Team
Looking to work with the best team in the business? You found it. We are innovative and love to try new things. We empower team members to lead their own project and do what they think is best for the business, while supporting and guiding when needed. We love what we do and have fun doing it.
Job Overview
We’re looking for a proactive, creatively minded operations lead to manage the approval process and asset systems for our licensed promotions and location-based entertainment (LBE) programs.
This role connects the dots between creative development, brand management, and operational delivery — ensuring that every partner activation, promotion, and experience meets our visual standards, storytelling intent, and guest expectations.
You’ll be the core driver of creative flow — managing submissions, tracking assets, and guiding partners through the approval pipeline from concept to launch.
Location and Work Arrangement
This role is based at our Hong Kong office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Creative Operations & Approvals
Manage the global creative approval workflow for all licensed promotions.
Serve as the central point of contact for partners and internal teams throughout the creative review process.
Coordinate feedback loops with brand, design, and marketing teams to ensure consistent visual identity and tone across assets.
Maintain the My Media Box licensing approval system for submission status, feedback, and final approvals.
Oversees promotional materials and premium development from concept to final production including review of gray models, molds, packaging, etc.
Drive efficiency in how creative materials move through the pipeline — identifying bottlenecks, improving turnaround times, and enforcing version control.
Ensure accurate tagging, cataloging, and accessibility of promotional assets for internal and external users.
Provide training and guidance to partners and teams on how to navigate the approval and asset systems effectively.
Cross-Functional Collaboration
Review licensee product submissions including attraction designs, marketing collateral, press releases, TV commercials, and websites to provide feedback and recommendations
Collaborate with creative director and project manager to provide succinct creative direction
Manage timelines for promotional launches.
Act as the creative operations bridge between marketing, design, and external licensees — ensuring clarity, consistency, and speed.
Support the distribution of toolkits, guidelines, and asset libraries that help partners self-serve and stay on brand
What You'll Bring
Bachelor’s Degree
3-5 years marketing and creative experience\
Ability to influence peers and manage both up and down to drive goals
Ability to multi-task and manage 15-20 projects simultaneously
Team player able to execute tactically, as well as having the strong communication skills to inspire others
Knowledge of Office applications and presentation software
Strong verbal and written communication skills
Experience working with My Media Box or other approval systems is a plus
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue.
In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event.
What you'll do
Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model.
Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables.
Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone.
Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer.
Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention.
Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps.
Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution.
Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations.
What you'll bring
Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company.
A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans.
Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership.
The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams.
Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations.
Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms.
Availability for on-call coverage supporting executive escalations as part of a globally distributed team.
Nice to have:
Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting.
About the team
The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
География найма не уточнена
seniorГеография найма не уточнена
seniorLondon, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
География найма не уточнена
УдалённоUnited Kingdom; London Office; You'll manage a full requisition load, move fast, and close strong candidates in a competitive market, with Software Engineering roles among your key hires
УдалённоseniorМосква; Чем нужно будет заниматься: Отвечать за P&L и коммерческий результат бизнеса: формировать планы роста, управлять выручкой, маржинальностью и unit-экономикой, контролировать выполнение целей Драйвить коммерческий рост — это ключевой фокус бизнеса сейчас: привлечекать новых клиентов, развивать существующую базу и усилять sales-функцию Управлять бизнесом как единой системой: синхронизировать продажи, маркетинг, клиентский сервис, продукт и партнёрства вокруг общих целей и KPI Развивать продукт вместе с командой разработки: определять приоритеты и roadmap исходя из потребностей рынка и клиентов, тестировать гипотезы, запускать новые продукты, фичи и AI-инструменты Развивать стратегические отношения с рекламными платформами и партнёрами — VK, Яндекс, Telegram, Avito и другими игроками рынка, включая новые финансовые и банковские партнёрства Удерживать и развивать ключевых клиентов и агентства: находить возможности для роста бизнеса внутри текущей базы, развивать referral-механику и долгосрочные отношения Строить сильную управленческую команду: нанимать и развивать руководителей, выстраивать зоны ответственности, систему целей, мотивации и принятия решений Повышать операционную эффективность бизнеса: заниматься бюджетированием, управленческой отчётностью, финансовыми процессами и устранять системные узкие мест Пожелания к кандидату: 5+ лет в senior leadership-роли с ответственностью за P&L, выручку или коммерческий результат бизнеса/направления Сильный коммерческий бэкграунд и хорошее знание рекламного рынка РФ: вы умеете привлекать крупных клиентов, строить отношения на уровне decision makers и превращать их в устойчивый рост выручки Опыт управления кросс-функциональным бизнесом или крупным направлением, где в зоне ответственности были коммерция, продукт и клиентский сервис Предпринимательское и продуктовое мышление: умеете видеть возможности для роста, быстро проверять гипотезы и превращать клиентскую потребность в продукт или бизнес-решение Сильная финансовая и аналитическая база: уверенно работаете с P&L, маржинальностью, unit-экономикой и принимаете решения на данных AI-native подход: активно используете AI в собственной работе и понимаете, как применять его для повышения эффективности процессов, команды и продукта Умеете строить команды через сильных руководителей, задавать понятные цели и создавать систему ответственности без микроменеджмента Высокая автономность, скорость и способность принимать решения в условиях неполной информации Опыт в ad-tech/mar-tech и понимание экосистемы российских рекламных платформ будет большим преимуществом Опыт запуска новых продуктов, каналов продаж или стратегических партнёрств — тоже плюс Что предлагают: Роль с реальным влиянием на бизнес
УдалённоseniorRemote, United Kingdom
ОфисDubai, United Arab Emirates
УдалённоRemote / Europe/ Dubai; Europe / Remote; Canada / North America / Remote