Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a senior individual-contributor role for someone who has already led high-stakes pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Singapore Citizen and based in Singapore
Mandatory English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements, more than once.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep,hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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Recruitment Privacy Policy.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
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УдалённоseniorRemote, Singapore; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Responsibilities:
Participate in the review of product requirements, system design, and code, providing constructive feedback and improvement suggestions.
Design and execute test cases; track and identify defects or issues in product software.
Propose appropriate automation solutions based on product and project characteristics; design and implement automated testing tools to improve testing efficiency.
Continuously improve existing test strategies to enhance overall testing quality, including but not limited to process optimization, testing innovation, and the introduction of new testing methodologies.
Requirements:
Bachelor's degree or above in Computer Science, Artificial Intelligence, or a related field.
3+ years of hands-on experience in software testing.
Proficient in at least one of the following programming languages: Python, Go, or Java, with the ability to develop relevant tools.
Strong data processing skills; excellent communication, teamwork, and fast-learning abilities.
Genuine interest in and sensitivity to emerging technologies and new industry trends is a plus.
Experience in developing performance testing platforms or chaos engineering platforms is a strong plus.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. Protecting our members’ data and ensuring our systems scale securely and reliably is core to this mission.
As a Director of Product Security you will play a critical role in shaping, driving, and leading our software engineering teams towards a secure software development lifecycle and strengthening product-facing identity and authentication capabilities that protect our members. This role will strategically craft the roadmap in collaboration with stakeholders across the business and staff the team to fulfill growing security needs across engineering.
In addition to core product security responsibilities, you will partner closely with functions across Product, Software, Legal, Compliance, and enterprise security to meaningfully move the security posture of the company. We are seeking a leader and strategic partner with prior experience driving the engineering side of security for software teams.
RESPONSIBILITIES
- Build, lead, and grow multiple engineering teams executing on product-facing security strategy, including member authentication, code security, cloud security across AWS accounts, privacy by design, and threat modeling.
- Lead application vulnerability management programs across bug bounties, code vulnerabilities, container vulnerabilities, and infrastructure vulnerabilities.
- Build, integrate, and mature DevSecOps tooling and developer security controls, including SAST, SCA, container scanning, secrets detection, CI/CD security checks, and secure-by-default developer workflows.
- Define and communicate long-term product security strategy, product architecture standards, and design principles for product-facing systems.
- Partner with engineering, office of the CISO, and compliance leadership to embed privacy and security by design across the software development lifecycle.
- Establish and enforce best practices, standards, and processes for secure software development, testing, and deployment.
- Provide mentorship, guidance, and career development for engineering managers and individual contributors.
- Foster a culture of innovation, teamwork, psychological safety, and continuous learning within the Product Security organization.
QUALIFICATIONS
- Demonstrated success scaling a security team whilst crafting clear and efficient team domains.
- Proven experience as a technical leader managing multiple teams or a growing security engineering organization.
- Experience growing high level individual contributor career growth at the staff level or higher.
- Deep understanding of product security principles, including vulnerability management, data privacy, threat modeling, secure SDLC practices,and secure-by-default engineering patterns.
- Experience building or integrating developer security tooling to improve secure-by-default practices.
- Strong technical background in software development, testing, and deployment processes.
- Excellent communication, interpersonal, and leadership skills with the ability to influence across teams and levels.
BONUS QUALIFICATIONS
- Experience with AWS cloud environments and data-driven decision-making.
- Hands-on experience with containerized microservice environments.
- Background in incident response and post-mortem analysis for security events.
- Familiarity with automation frameworks for vulnerability scanning, compliance checks, or infrastructure security.
ABOUT YOU
- You’re a strategic and people-focused leader who thrives on balancing hands-on technical oversight with long-term organizational growth.
- You have experience building and scaling security engineering focused teams.
- You’re passionate about creating secure, privacy-first systems that protect member data and enable innovation.
- You collaborate effectively across technical and non-technical teams and can operate confidently in both strategic and tactical domains.
- Above all, you believe that security enables innovation, and you lead by fostering a culture that supports both speed and safety.
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We're looking for a Product Manager to own end-to-end mobile app - from product vision to hands-on delivery.
This is not a backlog-management role. You'll be the product owner with high autonomy, working as an individual contributor (no direct reports) and reporting directly to the Product Lead.
What you'll own
Vision → roadmap.
Shape the vision for our mobile app and break it down into an executable roadmap.
Product discovery.
Continuously uncover and validate user needs.
Hypotheses & experiments.
Design and run experiments, working hand-in-hand with marketing so the product always leaves room for marketing hypotheses.
Delivery.
Organize yourself and the team around shipping - you own the fact that features actually go live.
Data.
Make data-informed decisions and work fluently with metrics.
Prototyping.
Prototype fast and validate ideas cheaply.
AI workflows.
Optimize product and team processes with AI.
Mobile specifics.
Account for mobile B2C realities - store release cycles, retention, monetization, onboarding.
Must-haves
4+ years in product management, most of it in B2C mobile apps (EdTech a strong plus).
Sharp product discovery skills.
Data fluency and an experimental mindset.
Strong self- and team-organization for delivery.
Rapid prototyping.
Experience optimizing workflows with AI.
Solid understanding of mobile app specifics.
Nice to have
Strong UX/UI skills.
Strategic thinking.
What we value
Extreme ownership · Bias for action · Result-oriented · Systems thinking.
Why You’ll Love Working With Us
Meaningful product work:
You’ll help build scalable EdTech products that support real users and influence how people learn and grow.
Remote-first setup:
We’re a global remote team, with regular overlap for collaboration.
AI-enabled workflow:
We provide access to AI subscriptions and modern tools to help you work faster, automate routine tasks, and focus on higher-impact analytical work.
Health support:
We offer medical expense compensation.
Work-life balance:
You’ll have flexible paid time off, including 21 days of annual leave plus 10 bank holidays.
Collaborative culture:
You’ll work with product-minded, curious, and driven people who value ownership, clear communication, and data-driven decisions.
Hiring process
Intro call → Technical interview → Values interview → Product case (1 hour with the product team).
Location: South Africa; Mexico; Costa Rica; Colombia; Philippines; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
Luxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners.
With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence.
Job Type:
Full-time
Location:
Remote (Global)
Timezone:
US (Flexible)
Job Summary
We are a fast-growing performance lead generation company specializing in the legal vertical. We provide high-intent leads and signed retainers to personal injury law firms across the U.S. As we scale, we are looking for a high-level Client Operations Manager to own the entire lifecycle of a client relationship—from the moment a contract is signed to the successful, ongoing delivery of high-quality results.
This is a critical hire designed to remove operational bottlenecks. You will be the primary engine driving campaign launches, managing technical lead distribution, and serving as the authoritative point of contact for our law firm clients and wholesale partners. If you are a data-driven operator who thrives at the intersection of client success and technical performance marketing, this role is for you.
Key Responsibilities
Client & Account Ownership:
Serve as the primary point of contact for law firm clients and partners; own the tone, quality, and frequency of all client-facing messaging.
Campaign Launch Management:
Build the bridge between sales and delivery by driving new orders from paperwork to first lead, ensuring all criteria, delivery methods, and intake requirements are documented and met.
Technical Distribution:
Act as the hands-on owner of LeadDistro, managing campaign builds, routing logic, filters, caps, integrations, and daily QA/QC.
Data-Driven Dispute Resolution:
Independently manage lead quality disputes by reconciling delivery exports against client data, classifying defects, and deciding on credits or replacements based on established policy.
Team Leadership:
Manage a small team including an Account Manager and Admin Support to ensure a high-velocity daily operating cadence where no task sits without an owner.
System Integrity:
Maintain Monday.com as the live source of truth for all campaign statuses and keep SOPs current as products and processes evolve.
Supplier Coordination:
Liaise with fulfillment partners and call centers to monitor volume, pacing, and quality, holding them accountable to strict specifications.
Requirements
Industry Experience:
4+ years in client-facing operations or account management within performance marketing, lead generation, or a call center environment.
Technical Proficiency:
Professional experience administering lead distribution or call routing software (e.g., LeadDistro, Boberdoo, LeadsPedia, Phonexa, Trackdrive, etc.).
Professional Communication:
Exceptional written English skills; you must be comfortable communicating with attorneys and law firm owners with high levels of polish.
Analytical Rigor:
Advanced spreadsheet skills; ability to analyze large CSV exports to produce defensible, data-backed answers to client queries.
Leadership:
Prior experience managing at least 1–2 direct reports.
Operational Demeanor:
Calm under pressure, particularly during quality disputes, with a focus on leading with data rather than apologies.
Benefits
💻 Fully Remote: Work from anywhere in South Africa, Philippines, Pakistan, Mexico or Colombia with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Competitive salary
Location: United States; Canada; Chicago; Seattle; Atlanta; New York; Boston; San Francisco
Workplace: Remote
As Director of Product Management, you'll define the multi-year strategy for the ClickHouse Cloud platform. You'll lead the product direction for foundational cloud capabilities such as multi-region replication, distributed query execution, fault tolerance, disaster recovery, storage architecture, and release management working closely with Engineering leadership to ensure ClickHouse Cloud continues to scale with the needs of our customers.
YOU WILL
- Define the multi-year product strategy and roadmap for ClickHouse Cloud, covering cloud-native database capabilities including multi-region replication, distributed query execution, fault tolerance, storage tiering, schema evolution, and disaster recovery.
- Partner closely with Engineering leadership to prioritize investments across the core database engine, storage layer, and query execution framework, ensuring Cloud evolves alongside our open-source platform while meeting enterprise customer needs.
- Coach and mentor Product Managers across adjacent platform areas, helping drive prioritization, resolve cross-team dependencies, and maintain a cohesive platform strategy.
- Partner with Design, Engineering, Sales, Marketing, Support, and Customer Success to deliver compelling product launches and customer experiences.
- Balance long-term platform investments with near-term customer commitments and business priorities.
- Partner with Engineering leadership to make informed investment and resourcing decisions across the platform roadmap.
- Serve as a trusted advisor to executives and cross-functional partners, providing clear visibility into product strategy, execution, risks, and trade-offs.
- Represent ClickHouse with strategic customers, partners, and at industry events, translating customer needs into long-term product direction.
YOU BRING
- 10+ years of Product Management experience, including significant experience defining strategy for cloud infrastructure, enterprise SaaS, developer platforms, or database products.
- Demonstrated ability to influence product direction across multiple engineering teams and drive large cross-functional initiatives.
- Strong understanding of distributed systems, cloud-native architectures, and modern data infrastructure.
- Comfortable working at both strategic and technical levels, partnering closely with senior engineering leaders on architectural decisions.
- Excellent written and verbal communication skills, with the ability to communicate effectively with engineers, executives, customers, and external audiences.
TECHNICAL EXPERIENCE
- Strong understanding of SQL, query execution, indexing, partitioning, and database performance optimization.
- Experience working with databases such as ClickHouse, PostgreSQL, MySQL, Snowflake, BigQuery, Redshift, or other distributed or analytical database systems.
- Familiarity with modern data infrastructure, including data lakes, ETL pipelines, CDC, orchestration platforms, and cloud-native data architectures.
- Ability to discuss technical concepts such as schema management, query planning, storage engines, replication, consistency models, backup and recovery, and distributed systems design with engineering teams.
- Experience shipping or contributing to complex infrastructure capabilities such as replication, disaster recovery, storage systems, consistency models, or backup and restore workflows.
LEADERSHIP EXPERIENCE
- Proven ability to influence cross-functional stakeholders without direct authority.
- Experience representing products with customers, analysts, or at industry conferences.
- Track record of coaching, mentoring, or guiding Product Managers, either formally or informally.
BONUS
- Experience working on or contributing to open-source projects.
- Experience in high-growth startup environments.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building the AI platform trusted by the world’s leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload.
We’re looking for a Production Engineer to help build and operate Harvey’s core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations. You’ll work on the systems that enable engineering teams to move quickly and operate reliable services at scale.
In this role, you’ll improve the reliability, scalability, security, and efficiency of Harvey’s infrastructure platform. You’ll solve complex production challenges across compute fleet management, capacity planning, infrastructure automation, and production operations. You’ll partner closely with Product Engineering, Security, AI Infrastructure, and Platform teams to ensure our infrastructure scales with Harvey’s rapid growth.
At Harvey, we value Decisiveness, Simplicity, and the belief that Job’s Not Finished. We move quickly, prioritize clarity, and continuously raise the bar for engineering excellence.
WHAT YOU'LL DO
INFRASTRUCTURE ENGINEERING & TECHNICAL LEADERSHIP
- Design, build, and operate the production infrastructure that powers Harvey’s products and AI workloads.
- Drive technical direction across compute infrastructure, networking, Kubernetes, workflow orchestration, and production operations.
- Lead complex, cross-functional technical initiatives that improve reliability, scalability, security, operational efficiency, and infrastructure cost.
- Partner with Product Engineering, Security, AI Infrastructure, and Platform teams to translate product and business requirements into resilient infrastructure solutions.
- Establish reusable patterns, tooling, and paved paths that help engineering teams ship and operate production services safely.
- Raise the engineering bar through thoughtful design reviews, clear technical documentation, operational rigor, and mentorship.
INFRASTRUCTURE FOUNDATION & PRODUCTION OPERATIONS
- Build and operate Harvey’s global compute and network infrastructure, ensuring high availability, scalability, reliability, and performance.
- Improve compute utilization, performance, and service availability while supporting rapidly growing AI workloads.
- Develop capacity models, demand forecasts, and fleet lifecycle automation to help infrastructure scale efficiently with business growth.
- Operate and continuously improve Harvey’s Kubernetes platform, including cluster provisioning, upgrades, networking, monitoring, reliability, performance, and operational automation.
- Drive infrastructure cost efficiency through capacity management, resource rightsizing, workload optimization, and utilization monitoring.
- Build secure infrastructure foundations, including identity and access management, network isolation, secrets management, auditing, and compliance controls.
- Develop scalable Infrastructure-as-Code and automation frameworks using technologies such as Terraform and Pulumi.
- Improve observability, monitoring, alerting, incident response, and operational readiness across the infrastructure platform.
- Participate in the on-call rotation, lead incident response when needed, and turn production learnings into durable engineering improvements.
WHAT YOU HAVE
- 5+ years of software, infrastructure, site reliability, or production engineering experience.
- Deep experience building and operating large-scale cloud infrastructure on AWS, Azure, or Google Cloud Platform.
- Strong hands-on experience operating Kubernetes in production, including cluster lifecycle management, networking, and reliability.
- Experience building and operating distributed systems with strong reliability, scalability, and performance characteristics.
- Experience with infrastructure automation and Infrastructure-as-Code using tools such as Terraform or Pulumi.
- Strong understanding of compute infrastructure, networking, capacity planning, fleet management, and production operations.
- Experience designing and operating observability systems, including monitoring, logging, alerting, and incident response.
- Strong understanding of infrastructure security, including IAM, network security, secrets management, and compliance best practices.
- A track record of driving complex, cross-functional technical initiatives and influencing engineering decisions without relying on formal authority.
- Excellent communication skills and the ability to explain technical concepts clearly to engineering partners and other stakeholders.
- A systems-thinking mindset and a passion for building simple, reliable, and scalable infrastructure platforms.
NICE TO HAVE
- Experience supporting AI/ML or LLM infrastructure at scale.
- Experience operating GPU fleets, high-performance compute infrastructure, or large-scale capacity planning.
- Experience with multi-cloud infrastructure or hybrid cloud environments.
- Experience building internal platforms or developer tooling that improves engineering velocity and production safety.
COMPENSATION
$190,000 - $280,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building the AI platform trusted by the world’s leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload.
We’re looking for a Production Engineer to help build and operate Harvey’s core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations. You’ll work on the systems that enable engineering teams to move quickly and operate reliable services at scale.
In this role, you’ll improve the reliability, scalability, security, and efficiency of Harvey’s infrastructure platform. You’ll solve complex production challenges across compute fleet management, capacity planning, infrastructure automation, and production operations. You’ll partner closely with Product Engineering, Security, AI Infrastructure, and Platform teams to ensure our infrastructure scales with Harvey’s rapid growth.
At Harvey, we value Decisiveness, Simplicity, and the belief that Job’s Not Finished. We move quickly, prioritize clarity, and continuously raise the bar for engineering excellence.
WHAT YOU'LL DO
INFRASTRUCTURE ENGINEERING & TECHNICAL LEADERSHIP
- Design, build, and operate the production infrastructure that powers Harvey’s products and AI workloads.
- Drive technical direction across compute infrastructure, networking, Kubernetes, workflow orchestration, and production operations.
- Lead complex, cross-functional technical initiatives that improve reliability, scalability, security, operational efficiency, and infrastructure cost.
- Partner with Product Engineering, Security, AI Infrastructure, and Platform teams to translate product and business requirements into resilient infrastructure solutions.
- Establish reusable patterns, tooling, and paved paths that help engineering teams ship and operate production services safely.
- Raise the engineering bar through thoughtful design reviews, clear technical documentation, operational rigor, and mentorship.
INFRASTRUCTURE FOUNDATION & PRODUCTION OPERATIONS
- Build and operate Harvey’s global compute and network infrastructure, ensuring high availability, scalability, reliability, and performance.
- Improve compute utilization, performance, and service availability while supporting rapidly growing AI workloads.
- Develop capacity models, demand forecasts, and fleet lifecycle automation to help infrastructure scale efficiently with business growth.
- Operate and continuously improve Harvey’s Kubernetes platform, including cluster provisioning, upgrades, networking, monitoring, reliability, performance, and operational automation.
- Drive infrastructure cost efficiency through capacity management, resource rightsizing, workload optimization, and utilization monitoring.
- Build secure infrastructure foundations, including identity and access management, network isolation, secrets management, auditing, and compliance controls.
- Develop scalable Infrastructure-as-Code and automation frameworks using technologies such as Terraform and Pulumi.
- Improve observability, monitoring, alerting, incident response, and operational readiness across the infrastructure platform.
- Participate in the on-call rotation, lead incident response when needed, and turn production learnings into durable engineering improvements.
WHAT YOU HAVE
- 10+ years of software, infrastructure, site reliability, or production engineering experience.
- Deep experience building and operating large-scale cloud infrastructure on AWS, Azure, or Google Cloud Platform.
- Strong hands-on experience operating Kubernetes in production, including cluster lifecycle management, networking, and reliability.
- Experience building and operating distributed systems with strong reliability, scalability, and performance characteristics.
- Experience with infrastructure automation and Infrastructure-as-Code using tools such as Terraform or Pulumi.
- Strong understanding of compute infrastructure, networking, capacity planning, fleet management, and production operations.
- Experience designing and operating observability systems, including monitoring, logging, alerting, and incident response.
- Strong understanding of infrastructure security, including IAM, network security, secrets management, and compliance best practices.
- A track record of driving complex, cross-functional technical initiatives and influencing engineering decisions without relying on formal authority.
- Excellent communication skills and the ability to explain technical concepts clearly to engineering partners and other stakeholders.
- A systems-thinking mindset and a passion for building simple, reliable, and scalable infrastructure platforms.
NICE TO HAVE
- Experience supporting AI/ML or LLM infrastructure at scale.
- Experience operating GPU fleets, high-performance compute infrastructure, or large-scale capacity planning.
- Experience with multi-cloud infrastructure or hybrid cloud environments.
- Experience building internal platforms or developer tooling that improves engineering velocity and production safety.
COMPENSATION
$231,000 - $340,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building the AI platform trusted by the world’s leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload.
We’re looking for a Production Engineer to help build and operate Harvey’s core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations. You’ll work on the systems that enable engineering teams to move quickly and operate reliable services at scale.
In this role, you’ll improve the reliability, scalability, security, and efficiency of Harvey’s infrastructure platform. You’ll solve complex production challenges across compute fleet management, capacity planning, infrastructure automation, and production operations. You’ll partner closely with Product Engineering, Security, AI Infrastructure, and Platform teams to ensure our infrastructure scales with Harvey’s rapid growth.
At Harvey, we value Decisiveness, Simplicity, and the belief that Job’s Not Finished. We move quickly, prioritize clarity, and continuously raise the bar for engineering excellence.
WHAT YOU'LL DO
INFRASTRUCTURE ENGINEERING & TECHNICAL LEADERSHIP
- Design, build, and operate the production infrastructure that powers Harvey’s products and AI workloads.
- Drive technical direction across compute infrastructure, networking, Kubernetes, workflow orchestration, and production operations.
- Lead complex, cross-functional technical initiatives that improve reliability, scalability, security, operational efficiency, and infrastructure cost.
- Partner with Product Engineering, Security, AI Infrastructure, and Platform teams to translate product and business requirements into resilient infrastructure solutions.
- Establish reusable patterns, tooling, and paved paths that help engineering teams ship and operate production services safely.
- Raise the engineering bar through thoughtful design reviews, clear technical documentation, operational rigor, and mentorship.
INFRASTRUCTURE FOUNDATION & PRODUCTION OPERATIONS
- Build and operate Harvey’s global compute and network infrastructure, ensuring high availability, scalability, reliability, and performance.
- Improve compute utilization, performance, and service availability while supporting rapidly growing AI workloads.
- Develop capacity models, demand forecasts, and fleet lifecycle automation to help infrastructure scale efficiently with business growth.
- Operate and continuously improve Harvey’s Kubernetes platform, including cluster provisioning, upgrades, networking, monitoring, reliability, performance, and operational automation.
- Drive infrastructure cost efficiency through capacity management, resource rightsizing, workload optimization, and utilization monitoring.
- Build secure infrastructure foundations, including identity and access management, network isolation, secrets management, auditing, and compliance controls.
- Develop scalable Infrastructure-as-Code and automation frameworks using technologies such as Terraform and Pulumi.
- Improve observability, monitoring, alerting, incident response, and operational readiness across the infrastructure platform.
- Participate in the on-call rotation, lead incident response when needed, and turn production learnings into durable engineering improvements.
WHAT YOU HAVE
- 10+ years of software, infrastructure, site reliability, or production engineering experience.
- Deep experience building and operating large-scale cloud infrastructure on AWS, Azure, or Google Cloud Platform.
- Strong hands-on experience operating Kubernetes in production, including cluster lifecycle management, networking, and reliability.
- Experience building and operating distributed systems with strong reliability, scalability, and performance characteristics.
- Experience with infrastructure automation and Infrastructure-as-Code using tools such as Terraform or Pulumi.
- Strong understanding of compute infrastructure, networking, capacity planning, fleet management, and production operations.
- Experience designing and operating observability systems, including monitoring, logging, alerting, and incident response.
- Strong understanding of infrastructure security, including IAM, network security, secrets management, and compliance best practices.
- A track record of driving complex, cross-functional technical initiatives and influencing engineering decisions without relying on formal authority.
- Excellent communication skills and the ability to explain technical concepts clearly to engineering partners and other stakeholders.
- A systems-thinking mindset and a passion for building simple, reliable, and scalable infrastructure platforms.
NICE TO HAVE
- Experience supporting AI/ML or LLM infrastructure at scale.
- Experience operating GPU fleets, high-performance compute infrastructure, or large-scale capacity planning.
- Experience with multi-cloud infrastructure or hybrid cloud environments.
- Experience building internal platforms or developer tooling that improves engineering velocity and production safety.
COMPENSATION
$231,000 - $340,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building the AI platform trusted by the world’s leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload.
We’re looking for a Production Engineer to help build and operate Harvey’s core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations. You’ll work on the systems that enable engineering teams to move quickly and operate reliable services at scale.
In this role, you’ll improve the reliability, scalability, security, and efficiency of Harvey’s infrastructure platform. You’ll solve complex production challenges across compute fleet management, capacity planning, infrastructure automation, and production operations. You’ll partner closely with Product Engineering, Security, AI Infrastructure, and Platform teams to ensure our infrastructure scales with Harvey’s rapid growth.
At Harvey, we value Decisiveness, Simplicity, and the belief that Job’s Not Finished. We move quickly, prioritize clarity, and continuously raise the bar for engineering excellence.
WHAT YOU'LL DO
INFRASTRUCTURE ENGINEERING & TECHNICAL LEADERSHIP
- Design, build, and operate the production infrastructure that powers Harvey’s products and AI workloads.
- Drive technical direction across compute infrastructure, networking, Kubernetes, workflow orchestration, and production operations.
- Lead complex, cross-functional technical initiatives that improve reliability, scalability, security, operational efficiency, and infrastructure cost.
- Partner with Product Engineering, Security, AI Infrastructure, and Platform teams to translate product and business requirements into resilient infrastructure solutions.
- Establish reusable patterns, tooling, and paved paths that help engineering teams ship and operate production services safely.
- Raise the engineering bar through thoughtful design reviews, clear technical documentation, operational rigor, and mentorship.
INFRASTRUCTURE FOUNDATION & PRODUCTION OPERATIONS
- Build and operate Harvey’s global compute and network infrastructure, ensuring high availability, scalability, reliability, and performance.
- Improve compute utilization, performance, and service availability while supporting rapidly growing AI workloads.
- Develop capacity models, demand forecasts, and fleet lifecycle automation to help infrastructure scale efficiently with business growth.
- Operate and continuously improve Harvey’s Kubernetes platform, including cluster provisioning, upgrades, networking, monitoring, reliability, performance, and operational automation.
- Drive infrastructure cost efficiency through capacity management, resource rightsizing, workload optimization, and utilization monitoring.
- Build secure infrastructure foundations, including identity and access management, network isolation, secrets management, auditing, and compliance controls.
- Develop scalable Infrastructure-as-Code and automation frameworks using technologies such as Terraform and Pulumi.
- Improve observability, monitoring, alerting, incident response, and operational readiness across the infrastructure platform.
- Participate in the on-call rotation, lead incident response when needed, and turn production learnings into durable engineering improvements.
WHAT YOU HAVE
- 5+ years of software, infrastructure, site reliability, or production engineering experience.
- Deep experience building and operating large-scale cloud infrastructure on AWS, Azure, or Google Cloud Platform.
- Strong hands-on experience operating Kubernetes in production, including cluster lifecycle management, networking, and reliability.
- Experience building and operating distributed systems with strong reliability, scalability, and performance characteristics.
- Experience with infrastructure automation and Infrastructure-as-Code using tools such as Terraform or Pulumi.
- Strong understanding of compute infrastructure, networking, capacity planning, fleet management, and production operations.
- Experience designing and operating observability systems, including monitoring, logging, alerting, and incident response.
- Strong understanding of infrastructure security, including IAM, network security, secrets management, and compliance best practices.
- A track record of driving complex, cross-functional technical initiatives and influencing engineering decisions without relying on formal authority.
- Excellent communication skills and the ability to explain technical concepts clearly to engineering partners and other stakeholders.
- A systems-thinking mindset and a passion for building simple, reliable, and scalable infrastructure platforms.
NICE TO HAVE
- Experience supporting AI/ML or LLM infrastructure at scale.
- Experience operating GPU fleets, high-performance compute infrastructure, or large-scale capacity planning.
- Experience with multi-cloud infrastructure or hybrid cloud environments.
- Experience building internal platforms or developer tooling that improves engineering velocity and production safety.
COMPENSATION
$190,000 - $280,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
AI agents at Honeycomb investigate, reason, and act on real observability data. They live in Canvas: the agentic workspace where engineers go to understand their systems.
The Agentic Intelligence team has shipped Canvas, the Honeycomb MCP server, and the Canvas Agent and Canvas Skills surfaces. What we're looking for today is someone who brings deep agent expertise and uses it to expand what the team can build: new agents, new surface area in Canvas, memory, spatial awareness, improved performance on our Bedrock loop.
Honeycomb's data store is fast and accepts high cardinality data; that's what makes agents built on top of it different from anything built on a conventional observability backend. This role is about taking advantage of that building agents that can do things no other observability product can do because the underlying data makes it possible.
Some of this work will start as a prototype. The expectation is that the code makes it through the full arc, from the rough first version through to something that holds up in production.
What you'll do
Design and deliver production-grade agents.
Build agents that investigate, reason, and act on live observability data inside Canvas. These agents must be trustworthy to engineers in high pressure situations, including mid-incident. Take one from rough first version to something that holds up under production traffic.
Own the agent work; support the whole product.
Scope, build, ship, and maintain the agents including the evals that tell you whether they got better or are just different. This role is agent-focused and also includes some fullstack development.
Build agents only Honeycomb can build.
Use a data store that returns high-cardinality queries in seconds to reason over signal a conventional backend can't serve at this fidelity correlating across services, drilling into a single trace, comparing before and after a deploy.
Extend the surface, and decide what's next.
Ship new capability into Canvas, the MCP server, and Canvas Skills memory, spatial awareness, a faster Bedrock loop and make the case for what comes after with working code. Distinguish hype from signal in a field with plenty of both.
Define what "good" means for agents here.
Set the bar: measurable against real evals, maintainable, and honest about their limits.
Example projects
Multiple agents collaborating on one shared Canvas investigation
each claiming a hypothesis, publishing findings, and narrowing the search space for the others so it resolves faster (blog).
Auto-investigation the moment an SLO burn alert fires
the agent forms hypotheses and prepares visualizations before a human looks, cutting mean-time-to-insight for on-call (o11ycon 2026).
Skills that encode a team's domain expertise
e.g. Kubernetes thresholds so agents and human colleagues can lean on them (o11ycon 2026).
What you'll bring:
AI and agent engineering experience.
You've shipped LLM-based systems people relied on in production not demos, not fine-tuned models in a research context. You know where agent systems break and how to design around it.
End-to-end ownership.
On a small team there's no handoff queue. You can take something from rough prototype to production-grade without needing someone behind you to do the durable engineering.
Current judgment, not just past experience.
You have informed opinions about what's shifted in agent design in the last six to twelve months that would change how you'd build today.
Agent architecture depth.
You understand how a fast, high-cardinality data store changes what an agent can reason about, and how to design for that.
Product judgment.
You can look at what the agent layer does today and see what it should do next and make that case with a prototype, not a deck.
Even better
Observability or developer-tools background.
Engineers are your users; you'll ramp faster with fluency in that world, and the work is better.
Familiarity with eval frameworks, agent tooling, RAG, and prompt engineering.
Base Salary based on level of experience
$183,340
—
$206,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Spain; United Kingdom
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote, anywhere in Spain or the UK.
Contract:
Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain)
UK: Full-time, permanent
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most:
Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana
Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom
Airalo is looking for a Performance Marketing lead to drive app-first performance across the regions. You’ll lead end-to-end strategy and execution across key performance channels, scaling efficient growth while maintaining best-in-class campaign hygiene and measurement rigor.
You’ll work closely with Regional Directors to align on strategy, budget allocations, and priorities—this role requires strong collaboration and stakeholder management making a real impact on how we execute our Growth.
What you'll do:
Own UA growth strategy and execution for Airalo (app-first), where performance marketing is a primary lever.
Manage and optimize a $20M+ annual performance marketing budget, including forecasting, pacing, and scaling decisions, in close collaboration with Regional Directors to ensure alignment and confidence.
Lead Paid Performance Marketing across various channels (e.g., Social, Google UAC, and others at scale: oversee campaign architecture, audience strategy, bidding/optimization, and ongoing iteration to hit CPI/CPS and growth goals.
Own measurement and reporting: weekly performance reads, deep dives, and insights that translate into clear actions; strong understanding of iOS/mobile measurement nuances and constraints.
Maintain exceptional campaign hygiene: naming conventions, QA, structure, guardrails, geo/creative rotation, budget reallocation, and performance monitoring.
Partner cross-functionally with Regional Directors, Data Science, Creative Strategists, Influencer/Brand, Product, and external agencies to unlock incremental growth.
Present to senior leadership: deliver monthly executive-level business reviews for your regions, clearly communicating what’s working, what’s not, and what’s next.
What you'll bring:
7+ years in performance marketing / user acquisition for mobile apps, ideally in competitive categories or scaled environments (travel experience a plus).
Deep expertise in Meta and Google UAC (app acquisition), and any other relevant performance marketing channel, including creative testing at scale and structured optimization practices.
Experience managing large budgets (ideally $20M+ annually or comparable scale) with strong forecasting and pacing discipline.
Strong stakeholder management experience, comfortable partnering with Director/VP-level stakeholders.
Strong analytical skillset and fluency in performance KPIs (CPI, CPS, CVR, CTR, CAC, LTV).
Strong understanding of mobile attribution + iOS measurement realities (SKAN/privacy impacts, signal loss, incrementality thinking).
Extremely detail-oriented and loves being in-platform—campaign hygiene is a must-have.
Familiarity with tools like Adjust (or other MMPs), Looker, BigQuery, and experimentation/incrementality frameworks.
Why People Join Us
🇪🇸 Why people join us in Spain
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact.
For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home.
🇬🇧 Why people join us in the UK
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers.
Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
📍 UK: £80,800 – £116,000
📍 Spain: €65,600 – €94,500
📍 UAE: 367,000 - 497,000 AED
Your Home Destination 🛫: Local market rates and cost of living vary, so your specific range depends on where you’re based. Most people join in the first half of the band, which leaves you plenty of room to grow, and you’ll see exactly how that looks from day one. In exceptional cases, where a candidate’s skills and experience clearly exceed what the role requires, we’re happy to talk about going higher. We’ll walk through your range together on your first call with our Talent team, so we’re all aligned for takeoff! 🎒✨
Location: New York, NY
Our Story
At think-cell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
The Regional Marketing Manager will
drive think-cell's North America marketing efforts, shaping and executing our regional strategy. As a critical link between the global Marketing org, GTM team, and other stakeholders, you’ll ensure seamless brand alignment. This is an exciting opportunity to bring creativity, strategic thinking, and collaboration skills to a role that directly impacts our growth and success.
You will be part of the Regional Marketing function within think-cell’s Marketing team and work closely with cross-functional teams in a tech-driven, startup-style environment backed by an established product and funding.
Key Responsibilities
Own regional campaigns across North America with priority on the US market, driving business growth, brand awareness and user engagement.
Extract insights from product, sales and marketing teams to develop and steer our marketing strategy in the US.
Partner with local agencies, publications, thought leaders and influencers to promote think-cell to relevant audiences.
Together with other GTM teams, plan and execute an event strategy across both physical and virtual events, driving strong ROI, awareness and engagement uplift.
Support sales led growth through collaboration with go-to-market teams, enabling them with high-quality collateral materials through all stages of the customer journey.
Work closely with the internal design and content teams to deliver the highest quality creative assets.
Establish strong communication channels between regional sales teams and core marketing team, as well as the rest of the organization.
You will be great for this position if you have
5-7+ years of experience in B2B marketing, preferably for a software / SaaS business.
Experience in developing end-to-end marketing campaigns in the US market: from strategy and planning to launch and performance analysis.
Proven track record in effectively running one or more of the following channels: event marketing, influencers, partnerships, brand and PR.
Ability to effectively work with design and content counterparts to build effective creative assets.
A proactive, problem-solving approach with strong project management and communication skills.
Strong analytical skills, hands-on experience with campaign analysis and reporting, knowledge of Matomo and Power BI.
Experience working with Salesforce and SFMC.
Experience running influencer marketing and partnerships is a plus.
Experience working with think-cell, Microsoft PowerPoint and Excel is a plus.
Experience working with finance and consulting services is a plus.
Bachelor's or Master's degree in Marketing, Business Administration, or a related field required.
Willingness to work in office, 3 x hybrid schedule (once NYC office opens)
Willing to travel 15%
Our Values
At think-cell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking: We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions.
Ownership: We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results.
Customer First: We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions.
Unified Team: We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission.
Strive for Excellence: We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent.
We believe in a human hiring process, every application is personally reviewed.
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At think-cell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact.
Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate paying in the range of 115 -135k OTE, for the NYC market. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, pto and 401k contribution (all benefits are subject to eligibility requirements).
At think-cell, we value diversity. think-cell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Diep Nguyen, VP of Finance here at
Customer.io
, and I'm looking for a Director, GTM Finance to own our go-to-market P&L end-to-end as we scale from $100M+ ARR today to $1B+ ARR in the future.
We're hiring for GTM finance depth and strategic horsepower: someone who builds models from a blank page, challenges assumptions, and earns trust with senior executives. Deep GTM finance experience is required. Your title might be Strategic Finance, Revenue Finance, or FP&A partner to Sales. What we look for is that you've owned the finance side of a sales org's capacity, comp, or bookings work. You'll own our GTM P&L spanning Sales, Marketing, and Customer Success, and build the team behind it.
We're an AI-forward company: this role requires someone energized by using AI to reinvent how finance operates, not someone who merely tolerates the tools we hand them.
What we value
GTM finance substance
— we look at the scope you've owned (capacity models, comp plans, bookings and ARR roll-forward) and how you've built and defended your models.
AI as genuine practice, not a buzzword
— we want concrete stories of AI changing an outcome, not familiarity with the tools.
Ownership from day one
— you'll build and lead a team, not just execute analysis handed to you.
Directness with data
— you challenge top-down assumptions with account-level evidence, even in uncomfortable conversations.
What you’ll do
Own the GTM P&L end-to-end — revenue, gross margin, and opex across Sales, Marketing, and Customer Success — not just a spend-efficiency lens.
Drive unit economics and the growth funnel model — CAC, LTV/CAC, payback, magic number, and cohort/retention analysis across self-serve and sales-assisted motions.
Own the ARR roll-forward, bookings, and revenue forecasting — auditable, reconcilable, and independently stress-tested against top-down assumptions.
Partner with Sales and RevOps on capacity planning, deal economics, and pricing — protecting margin and ARR quality without slowing deal velocity.
Build and own the monthly/quarterly GTM reporting package for the exec team and Board, with variance analysis that explains root cause.
Champion AI-enabled finance workflows and build the GTM finance team as
Customer.io
scales past $250M+ ARR.
What we're looking for
10+ years in FP&A, strategic finance, or related roles at complex, scaled orgs; a first-principles modeler who builds from a blank page rather than inheriting assumptions
Hands-on GTM finance experience: you've owned the finance side of a sales capacity model, comp plan, or bookings-to-ARR roll-forward with Sales, Marketing, or Customer Success
Comfortable with subscription/SaaS metrics (ARR, NRR, CAC, LTV) or able to get there fast
Comp-plan literacy: you understand accelerators, ramp, and attainment mechanics well enough to know where to push back on a plan
Experience with consumption or hybrid usage-based pricing is a strong plus
Concrete, demonstrated track record driving AI adoption in finance workflows — not just familiarity with the tools
Proven people leader — has managed and developed finance professionals
Strong Excel skills (with experience using Snowflake a plus) and experience with planning/GTM systems (NetSuite, Salesforce, Gong, Drivetrain)
Bachelor's degree in Finance, Accounting, Economics, or related field; MBA a plus
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$200K–$260K USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Recruiter Screen (30 min)
Hiring Manager Screen (45 min)
Two Cross-functional conversations with team members (30 min each)
Case study + Case Review Panel with team (45 min)
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: San Francisco
At Asana, we’re building agentic work management software to help every organization in the world become more effective in working together and realizing their goals. Our Customer Experience team is committed to helping customers in their post-sales journey to deploy, adopt, and use Asana as both a technology product and a holistic way of working. We strive to help our customers, across geographies, industries, and functions, get off on the right foot, experience the most value out of the tool over time, and ultimately renew & grow their subscription.
We are looking for a senior leader for the Head of Digital & Scaled Customer Success. In this role you will lead a team that designs and leads automated, data-driven programs to retain, engage, and grow large groups of smaller-tier customers without relying on one-on-one human management. You will build tech-touch strategies, manage digital engagement tools, and optimize operations to drive low-cost customer lifetime value.
This role can either be fully remote depending on which US state you live in, or based in our San Francisco, Chicago, or New York City office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Define and own scale & digital strategy:
Own the scale and digital CS strategy, defining the digital customer journey, determining engagement motions for each stage, and establishing how customers transition as their needs evolve.
Design digital success programs:
Launch self-serve onboarding, lifecycle communications, and in-product nudges that drive activation and habitual software usage with minimal to no human coverage.
Build AI-powered engagement plays:
Implement AI-driven plays to scale team impact, partnering closely with Product to clarify platform capabilities versus team-built automation.
Accelerate customer time-to-value:
Develop strategic customer plays centered on relationship building, deep discovery, and solution alignment, serving as a key advisor and escalation point for complex issues.
Establish metrics frameworks:
Define customer activation milestones across every stage of the journey, identify leading indicators, and build instrumentation to measure program success.
Drive data-informed experimentation:
Run a rigorous experimentation program to identify motions that effectively shift customer behavior, using data insights to continually iterate on playbooks.
Lead cross-functional vision:
Lead and develop a high-leverage team while partnering cross-functionally across the organization to align stakeholders on the digital CS vision and operating model.
About you
7-10+ years of experience in Customer Success or client-facing leadership roles within the SaaS industry, with a proven track record of managing large-scale regional organizations.
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
Proven track record in customer success leadership, specifically in building, executing, and scaling digital or programmatic customer success strategies.
Demonstrated experience establishing metrics frameworks, tracking leading indicators, and running rigorous data-driven experimentation programs.
Strong cross-functional partner with experience collaborating across Product, Marketing, and Operations to design product-led and program-led journeys.
Proven capability as an advisor for complex customer issues, with strong problem-solving skills to manage senior customer escalations effectively.
Track record of leading, mentoring, and developing high-performing teams while driving strategic operating models.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we'll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range will vary based on your location. Locations in the US are categorized into one of three geographic pay zones, and the ranges for the zones are as follows:
Zone A: $223,200 - $262,400
Zone B: $200,800 - $236,000
Zone C: $178,400 - $210,000
For more information about which locations fall into each pay zone, please visit
https://asana.com/usa-pay-zones
. Please also consult your recruiter to confirm the applicable pay zone for your specific location.
The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed ranges above are a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: San Francisco, CA, USA
About the role
Chime is looking for an engineering leader to help manage and guide one of the Cards engineering teams within the Spending, Saving & Investing (SSI) organization. SSI is on a mission to make Chime the top choice for everyday spending by building innovative, reliable, and member-first financial tools. We focus on driving active spend and usage, increasing reliability and availability, and delivering seamless, trusted experiences across cards, credit, money movement, saving and investing, deals, and transaction intelligence. Our work empowers members to manage their money with confidence, spend smarter, and improve their long-term financial health.
We're hiring Tech Lead Managers (TLM) for multiple squads in Cards. TLMs at Chime manage a team of 3 to 5 engineers: Setting the hiring bar, coaching and developing talent, and driving all formal people management activities. They own execution and delivery for the squad. They stay in the code, authoring and shipping features alongside their team.
In this role, you can expect to
Manage and develop a squad of 4-5 engineers: Hiring, 1:1s, career coaching, managing for performance
Own delivery for your squad end to end, from sprint planning and delivery commitments through service SLAs and operational health
Write and ship code alongside your team, authoring pull requests that land in production
Be accountable for the squad's technical direction, architecture, and quality bar, either via a tech lead on the squad, or by taking on the tech lead role yourself.
Use AI coding agents and tooling to raise both your own leverage and your squad's, and establish the practices that make that durable for the team
Partner with Product and Design on scope, prioritization, and quarterly planning, surfacing technical dependencies and capacity needs early
Act as the squad's cross-functional point of contact for its technical capabilities and dependency coordination, and carry the "what should we build" conversation if/when a PM isn't dedicated to your squad
Identify technical debt and advocate for sustainable engineering, staying an active contributor to the codebase
Ensure quality, performance, and operational health, including a healthy on-call and incident-response culture
Build growth paths for the engineers on your squad towards the higher IC levels or a future TLM role
Contribute to broader SSI and Chime engineering initiatives as a member of the engineering leadership team
To thrive in this role, you have
2+ years in people management responsibilities.
Current, hands-on coding ability and the desire to keep it. You are writing code today and want a role where that continues.
A track record of using AI-assisted development tools such as Claude Code, Codex, or Cursor to accelerate real delivery, and of getting a team to adopt them with measurable impact on output
Experience supporting coaching members of your team around project execution, skill development, and career progression.
Interest in pushing the technology, people, and organization envelope to explore new ways we can deliver amazement to our customers.
Strong cross-functional collaboration skills, with a track record of partnering closely with Product, Design, and Analytics.
A fascination in how to make teams and people thrive.
Enjoyment in learning and diving into the deepest levels of how things work.
The ability to motivate a team through delivery on aggressive schedules and goals.
Experience with similar tech: Ruby, React Native, Distributed Systems, AWS services (data, compute) and Service Oriented Architectures.
#LI-Onsite
#LI-AC2
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$199,000
—
$275,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: San Francisco; Palo Alto
Workplace: Hybrid
ABOUT THE ROLE
We're hiring software engineers for the Model Behavior team to help shape how Perplexity’s AI products behave: the style of their responses, and the way they use tools, skills, and memory. The team designs prompt and context engineering strategies to deliver high-quality user experiences across multiple domains and models.
The ideal candidate for this role has a strong software engineering background, and an analytical, experiment-driven approach to solving challenging problems. You’ll work on context and prompt engineering to shape model behavior and style, and to guide how models use tools, skills, and memory across our products.
WHAT YOU'LL DO
- Context Engineering: Design, test, and optimize the prompts, skills, tools, and memory that shape Perplexity responses across products, features, and use cases. Build self-improvement loops to steer the prompt, improve tool/skill use, and improve the ability to draw on memory.
- Model Releases: Help experiment with and release new models.
- Research & Analysis: Identify inconsistencies and failure modes in model outputs through well-designed research projects, for both internal and production systems.
- Knowledge Sharing: Help engineers across teams build intuition for prompt design and context engineering best practices.
- Staying Current: Track the latest prompting, context engineering, and alignment techniques from industry and academia, and bring the best ideas back to the team.
WHAT WE'RE LOOKING FOR
REQUIRED
- 2 to 10+ years of experience in software engineering or research.
- Strong background in software engineering fundamentals, and a technical understanding of LLM-driven and agentic systems.
- Experience shaping LLM behavior through prompts, tool and skill design, or memory systems.
- Strong written and verbal communication skills, particularly in explaining complex concepts to diverse stakeholders.
NICE TO HAVE
- Recent experience working on modern LLM-driven products.
- Experience working across teams or with external partners.
- Experience designing evaluations or benchmarks for AI systems.
Location: San Francisco; Palo Alto
Workplace: Hybrid
ABOUT THE ROLE
We're hiring software engineers for the Model Behavior team to help shape how Perplexity’s AI products behave: the style of their responses, and the way they use tools, skills, and memory. The team designs prompt and context engineering strategies to deliver high-quality user experiences across multiple domains and models.
The ideal candidate for this role has a strong software engineering background, and an analytical, experiment-driven approach to solving challenging problems. You’ll work on context and prompt engineering to shape model behavior and style, and to guide how models use tools, skills, and memory across our products.
WHAT YOU'LL DO
- Context Engineering: Design, test, and optimize the prompts, skills, tools, and memory that shape Perplexity responses across products, features, and use cases. Build self-improvement loops to steer the prompt, improve tool/skill use, and improve the ability to draw on memory.
- Model Releases: Help experiment with and release new models.
- Research & Analysis: Identify inconsistencies and failure modes in model outputs through well-designed research projects, for both internal and production systems.
- Knowledge Sharing: Help engineers across teams build intuition for prompt design and context engineering best practices.
- Staying Current: Track the latest prompting, context engineering, and alignment techniques from industry and academia, and bring the best ideas back to the team.
WHAT WE'RE LOOKING FOR
REQUIRED
- 2 to 10+ years of experience in software engineering or research.
- Strong background in software engineering fundamentals, and a technical understanding of LLM-driven and agentic systems.
- Experience shaping LLM behavior through prompts, tool and skill design, or memory systems.
- Strong written and verbal communication skills, particularly in explaining complex concepts to diverse stakeholders.
NICE TO HAVE
- Recent experience working on modern LLM-driven products.
- Experience working across teams or with external partners.
- Experience designing evaluations or benchmarks for AI systems.
ГибридSan Francisco; Palo Alto
Kuala Lumpur, Malaysia
ОфисBoston, MA
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