Location: San Francisco, CA, United States
LANGUAGE: Spanish Interpreter
As a remote interpreter, you play a significant role in facilitating communication between Spanish and English speakers. The interpreter needs to be able to process information quickly and with accuracy in a professional manner. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in English and Spanish
Minimum 2 years interpretation experience preferred but not required.
Excellent listening, retention and note taking skills to maintain a high level of accuracy.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.
Technical Requirements:
Computer or Laptop
Windows 10 or higher
USB Wired headset
Steady wired internet connection
Additional information:
Full time shifts available
Remote position, interpreter works from his/her home office
Ongoing training and competency opportunities
Monthly payments
Per minute rate
**Based on your location, language testing, background check and/or drug screen may be required*
Location: Mendoza, Argentina
WE ARE HIRING EXPERIENCED INTERPRETERS!!
LANGUAGE: Spanish Interpreter
As a remote interpreter, you play a significant role in facilitating communication between Spanish and English speakers. The interpreter needs to be able to process information quickly and with accuracy in a professional manner. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in English and Spanish
No Experience Required
Excellent listening, retention and note taking skills to maintain a high level of accuracy.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.
Technical Requirements:
Computer or Laptop
Windows 10 or higher
USB Wired headset
Steady wired internet connection
Additional information:
Full time/Part time shifts available
Remote position, interpreter works from his/her home office
Ongoing training and competency opportunities
Monthly payments
Per minute and Hourly Rate depending on performance
**Based on your location, language testing, background check and/or drug screen may be required*
Location: colombia, Colombia
LANGUAGE: Spanish Interpreter
As a remote interpreter, you play a significant role in facilitating communication between Spanish and English speakers. The interpreter needs to be able to process information quickly and with accuracy in a professional manner. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in English and Spanish
Minimum 2 years of interpretation experience preferred but not required.
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.
Technical Requirements:
Computer or Laptop
Windows 10 or higher
USB Wired headset
Steady wired internet connection
Additional information:
Full-time shifts available
Remote position, interpreter works from his/her home office
Ongoing training and competency opportunities
Monthly payments
Per-minute rate
**Based on your location, language testing, background check and/or drug screen may be required*
colombia, Colombia
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Copenhagen, Denmark
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we’re all about great partnerships – and that starts with great people. We’re now looking for a new SMB Account Manager to join our team and help some of Denmark’s most exciting local restaurants thrive on Wolt. If you love building relationships, spotting growth opportunities, and driving impact, this might be the role for you. Since launching in Denmark in 2017, we’ve expanded to over 200 cities and partnered with 4,000+ restaurants – and we’re just getting started. Our Account Management team plays a key role in that journey, working closely with our partners to ensure their success on our platform. We’re a tight-knit team of 11 Account Managers who support and challenge each other every day. We celebrate wins, share learnings, and enjoy solving problems together – whether that’s out in the field with a partner or over a coffee at the office. If you enjoy taking ownership and being part of a humble yet ambitious team, we think you’ll feel right at home. But don’t just take our word for it – see for yourself what your future colleagues say about working at Wolt
here
.
What you’ll be doing
As an Account Manager at Wolt, you’ll be responsible for managing and developing a portfolio of around 150 restaurant partners. Your main goal will be to help them grow their business on our platform by identifying opportunities, solving challenges, and making sure they get the most out of Wolt’s tools and services. You’ll work closely with your partners to improve their performance, introduce relevant products like Wolt Ads or Wolt+, and support them in their day-to-day operations. This is a role that combines commercial thinking, data-driven decisions, and direct collaboration with partners.
Day-to-day in this role you’ll:
Spend 5–10 days per month visiting restaurant partners to strengthen relationships and better understand their business
Manage commercial renegotiations and drive adoption of relevant Wolt products such as Wolt+, Wolt Ads, Wolt Drive, and Wolt Capital
Use data to identify growth opportunities and guide partners through improvements that drive performance
Support partners with day-to-day operational topics and process improvements
Monitor performance using Looker and prioritise where to focus your time and effort for the greatest impact
Gather feedback from your partners and share insights with internal teams to help improve our tools, services, and ways of working
Our humble expectations
We’re looking for someone who combines commercial thinking with a genuine interest in helping partners succeed. This role is a great fit for someone who’s proactive, analytical, and thrives on building long-term relationships that deliver results.
Relationship-building skills – You’re a strong communicator who can easily build trust and adapt your tone to suit everyone from chefs to business owners
Commercial mindset – You understand business drivers and can spot opportunities to grow partner revenue and improve performance
Analytical skills – You’re confident working with performance data and dashboards (e.g. Looker, Power BI) to inform decisions and tell a compelling story
Initiative and ownership – You take charge of your own portfolio and proactively push projects forward beyond the obvious, without waiting for instructions
Experience – A background in sales or account management is a big plus
Technical comfort – You’ve used CRM systems and business tools before, and you pick up new platforms quickly
Languages – You’re fluent in Danish and English, both written and spoken
What we offer
At Wolt, we believe great people thrive when given ownership, trust, and the chance to make an impact. As an Account Manager, you’ll get just that – along with a competitive salary and the opportunity to grow in a fast-moving global tech company with plenty of career paths.You’ll also enjoy perks like a discount on Wolt orders, daily lunch, and a stocked office with coffee, soft drinks, and fruit – plus a range of other local benefits.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and let’s get the conversation going!
We review applications on an ongoing basis, so we encourage you to submit your application as soon as possible.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Vancouver, BC
Senior Product Marketing Manager, IT & CIO Audiences
The Asana Product Marketing team fuels business growth and builds a brand customers love. We create campaigns and content that attract new accounts and inspire current ones to grow with us.
We're looking for a Senior Product Marketing Manager to own how Asana shows up to IT and digital transformation leaders. Your primary audiences are CIOs and IT Operations leaders.
You'll join the Audience Marketing team, the group responsible for how Asana speaks to the specific people and industries we sell into. These buyers are navigating tool consolidation, AI adoption, governance, and the shift to agentic workflows, and you'll turn deep knowledge of their world into technically credible messaging, content the field uses every day, and campaign themes that bring new logos into the pipeline. You'll own the narrative and the sales plays that the field uses for this persona, partnering across PMM, sales and product. You will report to the Director of Product Marketing, Audience Marketing.
What you’ll achieve
Own the audience strategy, messaging, and positioning for CIO, digital transformation, and IT Operations personas, aligned to Asana's broader positioning and revenue goals.
Become the expert on the trends driving stack change: AI adoption, tool sprawl and consolidation, security and governance and modernization.
Map how these buyers decide, including budget ownership, workflows, evaluation criteria, and the roles of technical influencers and executive sponsors.
Create technically credible content across the buyer journey, such as POVs, solution narratives, demos, executive briefings, and whitepapers.
Act as the subject matter expert across Asana's portfolio, partnering with Core PMMs to connect products to IT priorities, such as AI governance, tool consolidation, and scaling AI agents safely across the enterprise.
Equip the sales field for technical conversations with discovery guides, objection handling, competitive positioning, battlecards, and customer proof.
Shape new-logo acquisition campaigns in close partnership with Campaigns to generate net-new pipeline.
Represent the voice of the customer by bringing IT audience and market feedback into product and positioning decisions.
Create sales enablement and ensure the success of sales plays.
About you
7+ years of experience in product marketing, audience marketing, or GTM at an enterprise software company.
Deep understanding of IT and technical buyers, including how stack, vendor, and budget decisions get made.
Experience in ITSM, developer tools, AI and automation platforms, or work management preferred.
Ability to explain complex technical and AI concepts clearly to both technical practitioners and executive audiences.
Comfortable in fast-moving categories where the narrative changes quarterly, with a point of view on where the market is heading.
Field-tested storyteller and writer who turns research into sales-ready content and pipeline-generating campaigns.
Data-driven, with experience using qualitative and quantitative research to set strategy and measure impact.
Strong presenter, equally at home in a CIO briefing or a sales enablement session, and a sharp editor who holds content to a high quality bar.
At
Asana, we're committed to building teams that include a v
ariety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission
. If you're interested in th
is role and don't meet every listed requirement, we still encourage you to apply
.
What we’ll offer
Our comprehensive compe
nsation package plays a big part in how we recognize you for the impact yo
u have on our path to achieving our mission
. We believe that compensation should be reflective of the value you create relative to the market value of your role
. To ensure pay is fair and not impacted by bi
ases, we're c
ommitted to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between $135,000 -$160,000 CAD
The actual ba
se salary wi
ll vary based on various factors, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may
be modified
.
In addition to base
salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn more a
bout the total compensation and benefits for this role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Uttar Pradesh, Noida, India
PIPECARE Group of Companies,
a global leader in providing advanced inline inspection solutions for the Oil & Gas industry, is seeking a Project Administrator to join our dynamic team.
The Project Administrator will play a key role in supporting the successful execution of projects by coordinating project administration activities, optimizing workforce allocation, and ensuring the efficient deployment of resources. The role is responsible for maintaining effective project coordination, supporting operational planning, and ensuring that field activities are executed in accordance with project schedules, client requirements, and company standards. The successful candidate will contribute to maximizing resource utilization, enhancing operational efficiency, and ensuring seamless project delivery
.
Key Responsibilities and Authorities:
Assist Operation Director and Project Managers (ME) to prepare Project information document, including detailed execution plan with allocation of resources and Project Risk Management Plan.
Work closely with Territory Directors and operations management of LIN SCAN Subsidiaries on Projects executions and timeframes.
Establish the proper communication on the Projects daily work progress between the Corporate Operations Management Department and Territory Directors of LIN SCAN Subsidiaries through ERP and regular reporting.
Communicate daily with field staff to review daily activities and project progress. Identify which activities require special attention of being executed as per Projects scheduled plan.
Prioritize the importance of these activities for the Corporate and Subsidiary management team to overcome the shortcomings.
Alert on possible slippage timely so that management can take preventive actions and prevent Project execution delays.
Advice management on the activities necessary to get Projects back on the planned schedule.
Assist in managing the Operations field manpower requirements. Optimize usage of field personnel.
Cooperate with the Tool Management/Production Department to assure the tool fleet is optimized for all the Projects.
Cooperate with Financial Department to optimize the Projects cash flow.
Cooperate with other LIN SCAN departments making sure that organization benefits from the accumulated project experiences.
Maintain and update the Project related data in ERP system.
Ensure timely submission of invoices to clients and proactively follow up to facilitate on-time payment collection.
Coordinate and support travel arrangements for field team members, ensuring timely and cost-effective travel planning.
Assist in the timely submission of monthly statutory and contractual compliance documents through clients' designated portals, ensuring accuracy and adherence to submission deadlines. Execute all other tasks as requested by POM and/or Executive Team within the assigned job role.
Skills/Experience:
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector or EPC contracting
Computer skills in Microsoft word, excel and outlook at an intermediate level
Fluency in English, the language of the Territory or Main Country is an advantage
Ability to travel extensively if required
Location: Metro Manila, Philippines
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
Location: Cape Town, South Africa
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
Location: Manila, Metro Manila, Philippines
About Bamboo Works
We're
Bamboo Works
, a growing international recruitment and staffing firm helping businesses around the world build high-quality remote teams.
Our focus is simple:
quality over quantity, long-term partnerships, and delivering real value through exceptional talent.
As we continue to scale, we're looking for an experienced, commercially driven
Sales Executive
who can take ownership of new business opportunities, conduct discovery calls, and convert prospective clients into successful staffing partnerships.
This is a hands-on, results-driven sales role for someone who already understands the staffing industry and knows how to sell remote staffing solutions.
We're looking for someone who can hit the ground running from day one.
You'll need to be confident conducting client meetings, identifying hiring needs, presenting staffing solutions, and closing deals independently.
We're not necessarily looking for a senior sales consultant or someone with extensive enterprise sales experience. What matters most is your
proven track record of selling staffing services, conducting discovery calls, and closing deals
, particularly for roles such as Virtual Assistants, Executive Assistants, Social Media Managers, Graphic Designers, and similar remote professionals.
Position Details
Engagement Type:
Full-Time (open to an initial Part-Time arrangement for the right candidate)
Schedule:
EU/US-aligned working hours
Location:
Remote – Philippines or South Africa
Engagement:
Independent Contractor
Compensation:
USD $1,200 - $1,600/month for full-time engagement, plus performance-based commissions and incentives
What You'll Do
Conduct introductory and discovery calls with prospective clients, understand their hiring needs, and confidently present Bamboo Works' remote staffing solutions.
Manage the full sales cycle, from initial engagement and qualification through to closing and client onboarding handover.
Handle inbound leads generated through advertising, email campaigns, and other lead-generation initiatives.
Proactively identify and pursue additional business opportunities through outbound prospecting, networking, referrals, and other sales strategies.
Focus on closing staffing engagements for roles such as Virtual Assistants, Executive Assistants, Social Media Managers, Graphic Designers, and other administrative, creative, and operational positions.
Lead client conversations independently, including understanding requirements, aligning expectations, explaining our service model, and agreeing on next steps.
Follow up with prospective clients, address objections, and move opportunities toward conversion.
Coordinate with the Client Success and Recruitment teams to ensure a smooth transition once a client is secured.
Maintain an organized sales pipeline and accurate records of meetings, opportunities, and conversions.
Manage a high volume of sales activity, with an expectation of
20+ client meetings per week and a target of at least 5 new clients or staffing seats per month
.
Contribute to building a consistent and scalable pipeline of new business opportunities.
What We're Looking For
Proven sales experience within a staffing, recruitment, or remote staffing agency is essential (at least 2 years).
A few years of relevant experience in business development or sales, with a demonstrated track record of independently conducting discovery calls and closing staffing deals.
Direct experience selling staffing solutions for roles such as VAs, EAs, Social Media Managers, Graphic Designers, or similar positions.
Strong understanding of the staffing sales process, from client discovery and qualification through to closing and handover.
Ability to step into client-facing meetings immediately
, with minimal training or supervision.
Experience handling both inbound sales opportunities and proactive outbound business development.
Excellent English communication, presentation, and interpersonal skills.
Strong ability to build rapport, identify client needs, handle objections, and convert opportunities into paying clients.
Highly proactive, self-motivated, organized, and commercially driven, with a strong sense of ownership and accountability.
Comfortable working independently in a fully remote environment while collaborating with internal teams.
Proven, measurable sales results
, including closed deals, client acquisition, or staffing seats secured.
Nice-to-Haves
Experience selling offshore or outsourced staffing solutions to US-based clients.
An existing professional network of prospective clients or referral partners.
Familiarity with CRM systems, sales pipeline management, and automated lead-generation processes.
Why Join Bamboo Works?
At Bamboo Works, we believe great salespeople should have the opportunity to directly benefit from the business they bring in.
You'll join a growing international staffing company with an established recruitment delivery team, ongoing lead-generation initiatives, and a clear opportunity to contribute to our continued expansion.
You'll have access to inbound opportunities while also having the freedom to leverage your own network, prospecting strategies, and business development initiatives.
Our compensation structure combines a base rate with significant performance-based earning opportunities
, rewarding successful client acquisition and closed deals.
We're looking for someone who enjoys sales, thrives in a high-performance environment, and wants to play a meaningful role in growing an international staffing business.
If you've successfully sold staffing services before, are confident running discovery calls, and have the results to back it up, we'd love to hear from you.
Recruitment Process
Initial Interview (HR & Recruitment Lead)
Final Interview (Co-Founders)
Location: Cape Town, South Africa
About Bamboo Works
We're
Bamboo Works
, a growing international recruitment and staffing firm helping businesses around the world build high-quality remote teams.
Our focus is simple:
quality over quantity, long-term partnerships, and delivering real value through exceptional talent.
As we continue to scale, we're looking for an experienced, commercially driven
Sales Executive
who can take ownership of new business opportunities, conduct discovery calls, and convert prospective clients into successful staffing partnerships.
This is a hands-on, results-driven sales role for someone who already understands the staffing industry and knows how to sell remote staffing solutions.
We're looking for someone who can hit the ground running from day one.
You'll need to be confident conducting client meetings, identifying hiring needs, presenting staffing solutions, and closing deals independently.
We're not necessarily looking for a senior sales consultant or someone with extensive enterprise sales experience. What matters most is your
proven track record of selling staffing services, conducting discovery calls, and closing deals
, particularly for roles such as Virtual Assistants, Executive Assistants, Social Media Managers, Graphic Designers, and similar remote professionals.
Position Details
Engagement Type:
Full-Time (open to an initial Part-Time arrangement for the right candidate)
Schedule:
EU/US-aligned working hours
Location:
Remote – Philippines or South Africa
Engagement:
Independent Contractor
Compensation:
USD $1,200 - $1,600/month for full-time engagement, plus performance-based commissions and incentives
What You'll Do
Conduct introductory and discovery calls with prospective clients, understand their hiring needs, and confidently present Bamboo Works' remote staffing solutions.
Manage the full sales cycle, from initial engagement and qualification through to closing and client onboarding handover.
Handle inbound leads generated through advertising, email campaigns, and other lead-generation initiatives.
Proactively identify and pursue additional business opportunities through outbound prospecting, networking, referrals, and other sales strategies.
Focus on closing staffing engagements for roles such as Virtual Assistants, Executive Assistants, Social Media Managers, Graphic Designers, and other administrative, creative, and operational positions.
Lead client conversations independently, including understanding requirements, aligning expectations, explaining our service model, and agreeing on next steps.
Follow up with prospective clients, address objections, and move opportunities toward conversion.
Coordinate with the Client Success and Recruitment teams to ensure a smooth transition once a client is secured.
Maintain an organized sales pipeline and accurate records of meetings, opportunities, and conversions.
Manage a high volume of sales activity, with an expectation of
20+ client meetings per week and a target of at least 5 new clients or staffing seats per month
.
Contribute to building a consistent and scalable pipeline of new business opportunities.
What We're Looking For
Proven sales experience within a staffing, recruitment, or remote staffing agency is essential (at least 2 years).
A few years of relevant experience in business development or sales, with a demonstrated track record of independently conducting discovery calls and closing staffing deals.
Direct experience selling staffing solutions for roles such as VAs, EAs, Social Media Managers, Graphic Designers, or similar positions.
Strong understanding of the staffing sales process, from client discovery and qualification through to closing and handover.
Ability to step into client-facing meetings immediately
, with minimal training or supervision.
Experience handling both inbound sales opportunities and proactive outbound business development.
Excellent English communication, presentation, and interpersonal skills.
Strong ability to build rapport, identify client needs, handle objections, and convert opportunities into paying clients.
Highly proactive, self-motivated, organized, and commercially driven, with a strong sense of ownership and accountability.
Comfortable working independently in a fully remote environment while collaborating with internal teams.
Proven, measurable sales results
, including closed deals, client acquisition, or staffing seats secured.
Nice-to-Haves
Experience selling offshore or outsourced staffing solutions to US-based clients.
An existing professional network of prospective clients or referral partners.
Familiarity with CRM systems, sales pipeline management, and automated lead-generation processes.
Why Join Bamboo Works?
At Bamboo Works, we believe great salespeople should have the opportunity to directly benefit from the business they bring in.
You'll join a growing international staffing company with an established recruitment delivery team, ongoing lead-generation initiatives, and a clear opportunity to contribute to our continued expansion.
You'll have access to inbound opportunities while also having the freedom to leverage your own network, prospecting strategies, and business development initiatives.
Our compensation structure combines a base rate with significant performance-based earning opportunities
, rewarding successful client acquisition and closed deals.
We're looking for someone who enjoys sales, thrives in a high-performance environment, and wants to play a meaningful role in growing an international staffing business.
If you've successfully sold staffing services before, are confident running discovery calls, and have the results to back it up, we'd love to hear from you.
Recruitment Process
Initial Interview (HR & Recruitment Lead)
Final Interview (Co-Founders)
Location: Astana, Kazakhstan
Russian AI Product Evaluator
🎯
The Project
Productive Playhouse is building a talent pool of Russian speakers for an upcoming project testing and evaluating leading AI chatbots. The objective is to enhance response quality through direct user interaction with the various AI models.
Open to freelancers based outside the U.S.
This is more than one job. Apply once, and we'll keep you in mind for this project — and future ones that need your language skills.
The Details
We’re looking for independent contractor engagement (task-based - project-based).
Pay Rate: $15.00 USD per hour
You choose which tasks to take, set your own hours, and are free to work with other clients any time. You can stay flexible as the project evolves.
This is an iterative project, work arrives in batches (there may be pauses between them).
What You’ll Do
As an AI Evaluator, you'll play a critical role in shaping and improving the next generation of Generative AI. You'll participate in structured, hands-on evaluations by interacting directly with various AI models to assess their capabilities, safety, and helpfulness. Your insights and data will directly inform model development and optimization.
Exact tasks vary by project and will be spelled out in that project's Statement of Work (SOW) before you start. Depending on the role, your work may include:
Testing and evaluating AI chatbots or language models through structured conversations, using assigned goals and prompts.
Voice-based interactions with AI models — for projects that involve this, sessions are recorded, and audio may be shared with the client as part of the evaluation deliverable.
Submitting deliverables (write-ups, ratings, screenshots, or recordings) in the format each task specifies.
✅ What We're Looking For
Native or expert-level fluency in Russian, as spoken in Russia
Strong English reading, writing, and communication skills - assessment maybe required
18 years of age or older
Hands-on experience using AI models or large language models
Comfortable with both written and voice-based conversation — and good at asking sharp follow-ups
Your own smartphone, computer, reliable internet, and comfort with web-based tools
Able to pass a language proficiency and technical literacy assessment
Responsive communicator — quick replies move you through onboarding faster
Able to start within 48 hours
Why PPH? 🌍
🌍 Your language skills are the whole point — and this project pays for them
⚡ Apply once, get contacted directly when a spot opens — no chasing
🏠 Work from anywhere, on your own schedule, alongside any other work you do
🤝 Clear task specs, no ongoing oversight, no micromanagement
💼 Real project experience with a global data and language services company
✨ Work that actually improves how AI understands your language
About Productive Playhouse
We started by teaching kids through award-winning programming. We grew into a global data and language services company trusted by clients worldwide. But the mission never changed: keep language alive.
Transcription, translation, localization, linguistic analysis, AI evaluation — it all comes back to preserving languages and the cultures they carry.
All engagements are contingent upon successful completion of identity verification. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.
Location: London, Greater London, United Kingdom
British English AI Product Evaluator
🎯
The Project
Productive Playhouse is building a talent pool of British English speakers for an upcoming project testing and evaluating leading AI chatbots. The objective is to enhance response quality through direct user interaction with the various AI models.
Open to freelancers based outside the U.S.
This is more than one job. Apply once, and we'll keep you in mind for this project — and future ones that need your language skills.
The Details
We’re looking for independent contractor engagement (task-based - project-based).
Pay Rate: $18.00 USD per hour
You choose which tasks to take, set your own hours, and are free to work with other clients any time. You can stay flexible as the project evolves.
This is an iterative project, work arrives in batches (there may be pauses between them).
What You’ll Do
As an AI Evaluator, you'll play a critical role in shaping and improving the next generation of Generative AI. You'll participate in structured, hands-on evaluations by interacting directly with various AI models to assess their capabilities, safety, and helpfulness. Your insights and data will directly inform model development and optimization.
Exact tasks vary by project and will be spelled out in that project's Statement of Work (SOW) before you start. Depending on the role, your work may include:
Testing and evaluating AI chatbots or language models through structured conversations, using assigned goals and prompts.
Voice-based interactions with AI models — for projects that involve this, sessions are recorded, and audio may be shared with the client as part of the evaluation deliverable.
Submitting deliverables (write-ups, ratings, screenshots, or recordings) in the format each task specifies.
✅ What We're Looking For
Native or expert-level fluency in English, as spoken in the United Kingdom
Strong English reading, writing, and communication skills - assessment maybe required
18 years of age or older
Hands-on experience using AI models or large language models
Comfortable with both written and voice-based conversation — and good at asking sharp follow-ups
Your own smartphone, computer, reliable internet, and comfort with web-based tools
Able to pass a language proficiency and technical literacy assessment
Responsive communicator — quick replies move you through onboarding faster
Able to start within 48 hours
Why PPH? 🌍
🌍 Your language skills are the whole point — and this project pays for them
⚡ Apply once, get contacted directly when a spot opens — no chasing
🏠 Work from anywhere, on your own schedule, alongside any other work you do
🤝 Clear task specs, no ongoing oversight, no micromanagement
💼 Real project experience with a global data and language services company
✨ Work that actually improves how AI understands your language
About Productive Playhouse
We started by teaching kids through award-winning programming. We grew into a global data and language services company trusted by clients worldwide. But the mission never changed: keep language alive.
Transcription, translation, localization, linguistic analysis, AI evaluation — it all comes back to preserving languages and the cultures they carry.
All engagements are contingent upon successful completion of identity verification. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.
Location: Istanbul, Turkey
Turkish AI Product Evaluator
The Project
Productive Playhouse is building a talent pool of Turkish speakers for an upcoming project testing and evaluating leading AI chatbots. The objective is to enhance response quality through direct user interaction with the various AI models.
Open to freelancers based outside the U.S.
This is more than one job. Apply once, and we'll keep you in mind for this project — and future ones that need your language skills.
The Details
We’re looking for independent contractor engagement (task-based - project-based).
Pay Rate: $12.00 USD per hour
100% remote
You choose which tasks to take, set your own hours, and are free to work with other clients any time. You can stay flexible as the project evolves.
This is an iterative project, work arrives in batches (there may be pauses between them).
What You’ll Do
As an AI Evaluator, you'll play a critical role in shaping and improving the next generation of Generative AI. You'll participate in structured, hands-on evaluations by interacting directly with various AI models to assess their capabilities, safety, and helpfulness. Your insights and data will directly inform model development and optimization.
Exact tasks vary by project and will be spelled out in that project's Statement of Work (SOW) before you start. Depending on the role, your work may include:
Testing and evaluating AI chatbots or language models through structured conversations, using assigned goals and prompts.
Voice-based interactions with AI models — for projects that involve this, sessions are recorded, and audio may be shared with the client as part of the evaluation deliverable.
Submitting deliverables (write-ups, ratings, screenshots, or recordings) in the format each task specifies.
What We're Looking For
Native or expert-level fluency in Turkish, as spoken in Turkey
Strong English reading, writing, and communication skills - assessment maybe required
18 years of age or older
Hands-on experience using AI models or large language models
Comfortable with both written and voice-based conversation — and good at asking sharp follow-ups
Your own smartphone, computer, reliable internet, and comfort with web-based tools
Able to pass a language proficiency and technical literacy assessment
Responsive communicator — quick replies move you through onboarding faster
Able to start within 48 hours
Why PPH?
Your language skills are the whole point — and this project pays for them
Apply once, get contacted directly when a spot opens — no chasing
Work from anywhere, on your own schedule, alongside any other work you do
Clear task specs, no ongoing oversight, no micromanagement
Real project experience with a global data and language services company
Work that actually improves how AI understands your language
About Productive Playhouse
We started by teaching kids through award-winning programming. We grew into a global data and language services company trusted by clients worldwide. But the mission never changed: keep language alive.
Transcription, translation, localization, linguistic analysis, AI evaluation — it all comes back to preserving languages and the cultures they carry.
All engagements are contingent upon successful completion of identity verification. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.
Location: Coimbatore, Tamil Nadu, India
Tamil AI Product Evaluator
The Project
Productive Playhouse is building a talent pool of Tamil speakers for an upcoming project testing and evaluating leading AI chatbots. The objective is to enhance response quality through direct user interaction with the various AI models.
Open to freelancers based outside the U.S.
This is more than one job. Apply once, and we'll keep you in mind for this project — and future ones that need your language skills.
The Details
We’re looking for independent contractor engagement (task-based - project-based).
Pay Rate: $8.00 USD per hour
100% remote
You choose which tasks to take, set your own hours, and are free to work with other clients any time. You can stay flexible as the project evolves.
This is an iterative project, work arrives in batches (there may be pauses between them).
What You’ll Do
As an AI Evaluator, you'll play a critical role in shaping and improving the next generation of Generative AI. You'll participate in structured, hands-on evaluations by interacting directly with various AI models to assess their capabilities, safety, and helpfulness. Your insights and data will directly inform model development and optimization.
Exact tasks vary by project and will be spelled out in that project's Statement of Work (SOW) before you start. Depending on the role, your work may include:
Testing and evaluating AI chatbots or language models through structured conversations, using assigned goals and prompts.
Voice-based interactions with AI models — for projects that involve this, sessions are recorded, and audio may be shared with the client as part of the evaluation deliverable.
Submitting deliverables (write-ups, ratings, screenshots, or recordings) in the format each task specifies.
What We're Looking For
Native or expert-level fluency in Tamil, as spoken in India
Strong English reading, writing, and communication skills - assessment maybe required
18 years of age or older
Hands-on experience using AI models or large language models
Comfortable with both written and voice-based conversation — and good at asking sharp follow-ups
Your own smartphone, computer, reliable internet, and comfort with web-based tools
Able to pass a language proficiency and technical literacy assessment
Responsive communicator — quick replies move you through onboarding faster
Able to start within 48 hours
Why PPH?
Your language skills are the whole point — and this project pays for them
Apply once, get contacted directly when a spot opens — no chasing
Work from anywhere, on your own schedule, alongside any other work you do
Clear task specs, no ongoing oversight, no micromanagement
Real project experience with a global data and language services company
Work that actually improves how AI understands your language
About Productive Playhouse
We started by teaching kids through award-winning programming. We grew into a global data and language services company trusted by clients worldwide. But the mission never changed: keep language alive.
Transcription, translation, localization, linguistic analysis, AI evaluation — it all comes back to preserving languages and the cultures they carry.
All engagements are contingent upon successful completion of identity verification. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.
Location: Milan, Lombardy, Italy
Italian AI Product Evaluator
The Project
Productive Playhouse is building a talent pool of Italian speakers for an upcoming project testing and evaluating leading AI chatbots. The objective is to enhance response quality through direct user interaction with the various AI models.
Open to freelancers based outside the U.S.
This is more than one job. Apply once, and we'll keep you in mind for this project — and future ones that need your language skills.
The Details
We’re looking for independent contractor engagement (task-based - project-based).
Pay Rate: $18.00 USD per hour
100% remote
You choose which tasks to take, set your own hours, and are free to work with other clients any time. You can stay flexible as the project evolves.
This is an iterative project, work arrives in batches (there may be pauses between them).
What You’ll Do
As an AI Evaluator, you'll play a critical role in shaping and improving the next generation of Generative AI. You'll participate in structured, hands-on evaluations by interacting directly with various AI models to assess their capabilities, safety, and helpfulness. Your insights and data will directly inform model development and optimization.
Exact tasks vary by project and will be spelled out in that project's Statement of Work (SOW) before you start. Depending on the role, your work may include:
Testing and evaluating AI chatbots or language models through structured conversations, using assigned goals and prompts.
Voice-based interactions with AI models — for projects that involve this, sessions are recorded, and audio may be shared with the client as part of the evaluation deliverable.
Submitting deliverables (write-ups, ratings, screenshots, or recordings) in the format each task specifies.
What We're Looking For
Native or expert-level fluency in Italian, as spoken in Italy
Strong English reading, writing, and communication skills - assessment maybe required
18 years of age or older
Hands-on experience using AI models or large language models
Comfortable with both written and voice-based conversation — and good at asking sharp follow-ups
Your own smartphone, computer, reliable internet, and comfort with web-based tools
Able to pass a language proficiency and technical literacy assessment
Responsive communicator — quick replies move you through onboarding faster
Able to start within 48 hours
Why PPH?
Your language skills are the whole point — and this project pays for them
Apply once, get contacted directly when a spot opens — no chasing
Work from anywhere, on your own schedule, alongside any other work you do
Clear task specs, no ongoing oversight, no micromanagement
Real project experience with a global data and language services company
Work that actually improves how AI understands your language
About Productive Playhouse
We started by teaching kids through award-winning programming. We grew into a global data and language services company trusted by clients worldwide. But the mission never changed: keep language alive.
Transcription, translation, localization, linguistic analysis, AI evaluation — it all comes back to preserving languages and the cultures they carry.
All engagements are contingent upon successful completion of identity verification. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.
Location: Lisbon, Lisbon District, Portugal
Portugal Portuguese AI Product Evaluator
The Project
Productive Playhouse is building a talent pool of Portugal Portuguese speakers for an upcoming project testing and evaluating leading AI chatbots. The objective is to enhance response quality through direct user interaction with the various AI models.
Open to freelancers based outside the U.S.
This is more than one job. Apply once, and we'll keep you in mind for this project — and future ones that need your language skills.
The Details
We’re looking for independent contractor engagement (task-based - project-based).
Pay Rate: $14.00 USD per hour
Remote position
You choose which tasks to take, set your own hours, and are free to work with other clients any time. You can stay flexible as the project evolves.
This is an iterative project, work arrives in batches (there may be pauses between them).
What You’ll Do
As an AI Evaluator, you'll play a critical role in shaping and improving the next generation of Generative AI. You'll participate in structured, hands-on evaluations by interacting directly with various AI models to assess their capabilities, safety, and helpfulness. Your insights and data will directly inform model development and optimization.
Exact tasks vary by project and will be spelled out in that project's Statement of Work (SOW) before you start. Depending on the role, your work may include:
Testing and evaluating AI chatbots or language models through structured conversations, using assigned goals and prompts.
Voice-based interactions with AI models — for projects that involve this, sessions are recorded, and audio may be shared with the client as part of the evaluation deliverable.
Submitting deliverables (write-ups, ratings, screenshots, or recordings) in the format each task specifies.
What We're Looking For
Native or expert-level fluency in Portuguese, as spoken in Portugal
Strong English reading, writing, and communication skills - assessment maybe required
18 years of age or older
Hands-on experience using AI models or large language models
Comfortable with both written and voice-based conversation — and good at asking sharp follow-ups
Your own smartphone, computer, reliable internet, and comfort with web-based tools
Able to pass a language proficiency and technical literacy assessment
Responsive communicator — quick replies move you through onboarding faster
Able to start within 48 hours
Why PPH?
Your language skills are the whole point — and this project pays for them
Apply once, get contacted directly when a spot opens — no chasing
Work from anywhere, on your own schedule, alongside any other work you do
Clear task specs, no ongoing oversight, no micromanagement
Real project experience with a global data and language services company
Work that actually improves how AI understands your language
About Productive Playhouse
We started by teaching kids through award-winning programming. We grew into a global data and language services company trusted by clients worldwide. But the mission never changed: keep language alive.
Transcription, translation, localization, linguistic analysis, AI evaluation — it all comes back to preserving languages and the cultures they carry.
All engagements are contingent upon successful completion of identity verification. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.
Location: Hanoi, Viet Nam
Vietnamese AI Product Evaluator
The Project
Productive Playhouse is building a talent pool of Vietnamese speakers for an upcoming project testing and evaluating leading AI chatbots. The objective is to enhance response quality through direct user interaction with the various AI models.
Open to freelancers based outside the U.S.
This is more than one job. Apply once, and we'll keep you in mind for this project — and future ones that need your language skills.
The Details
We’re looking for independent contractor engagement (task-based - project-based).
Pay Rate: $9.00 USD per hour
100% remote
You choose which tasks to take, set your own hours, and are free to work with other clients any time. You can stay flexible as the project evolves.
This is an iterative project, work arrives in batches (there may be pauses between them).
What You’ll Do
As an AI Evaluator, you'll play a critical role in shaping and improving the next generation of Generative AI. You'll participate in structured, hands-on evaluations by interacting directly with various AI models to assess their capabilities, safety, and helpfulness. Your insights and data will directly inform model development and optimization.
Exact tasks vary by project and will be spelled out in that project's Statement of Work (SOW) before you start. Depending on the role, your work may include:
Testing and evaluating AI chatbots or language models through structured conversations, using assigned goals and prompts.
Voice-based interactions with AI models — for projects that involve this, sessions are recorded, and audio may be shared with the client as part of the evaluation deliverable.
Submitting deliverables (write-ups, ratings, screenshots, or recordings) in the format each task specifies.
What We're Looking For
Native or expert-level fluency in Vietnamese, as spoken in Vietnam
Strong English reading, writing, and communication skills - assessment maybe required
18 years of age or older
Hands-on experience using AI models or large language models
Comfortable with both written and voice-based conversation — and good at asking sharp follow-ups
Your own smartphone, computer, reliable internet, and comfort with web-based tools
Able to pass a language proficiency and technical literacy assessment
Responsive communicator — quick replies move you through onboarding faster
Able to start within 48 hours
Why PPH?
Your language skills are the whole point — and this project pays for them
Apply once, get contacted directly when a spot opens — no chasing
Work from anywhere, on your own schedule, alongside any other work you do
Real project experience with a global data and language services company
Work that actually improves how AI understands your language
About Productive Playhouse
We started by teaching kids through award-winning programming. We grew into a global data and language services company trusted by clients worldwide. But the mission never changed: keep language alive.
Transcription, translation, localization, linguistic analysis, AI evaluation — it all comes back to preserving languages and the cultures they carry.
All engagements are contingent upon successful completion of identity verification. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.
Location: Melbourne, Victoria, Australia
Australian English AI Product Evaluator
🎯
The Project
Productive Playhouse is building a talent pool of Australian English speakers for an upcoming project testing and evaluating leading AI chatbots. The objective is to enhance response quality through direct user interaction with the various AI models.
Open to freelancers based outside the U.S.
This is more than one job. Apply once, and we'll keep you in mind for this project — and future ones that need your language skills.
The Details
We’re looking for independent contractor engagement (task-based - project-based).
Pay Rate: $18.00 USD per hour
You choose which tasks to take, set your own hours, and are free to work with other clients any time. You can stay flexible as the project evolves.
This is an iterative project, work arrives in batches (there may be pauses between them).
What You’ll Do
As an AI Evaluator, you'll play a critical role in shaping and improving the next generation of Generative AI. You'll participate in structured, hands-on evaluations by interacting directly with various AI models to assess their capabilities, safety, and helpfulness. Your insights and data will directly inform model development and optimization.
Exact tasks vary by project and will be spelled out in that project's Statement of Work (SOW) before you start. Depending on the role, your work may include:
Testing and evaluating AI chatbots or language models through structured conversations, using assigned goals and prompts.
Voice-based interactions with AI models — for projects that involve this, sessions are recorded, and audio may be shared with the client as part of the evaluation deliverable.
Submitting deliverables (write-ups, ratings, screenshots, or recordings) in the format each task specifies.
✅ What We're Looking For
Native or expert-level fluency in Australian English, as spoken in Australia
Strong English reading, writing, and communication skills - assessment maybe required
18 years of age or older
Hands-on experience using AI models or large language models
Comfortable with both written and voice-based conversation — and good at asking sharp follow-ups
Your own smartphone, computer, reliable internet, and comfort with web-based tools
Able to pass a language proficiency assessment and AI evaluation task
Responsive communicator — quick replies move you through onboarding faster
Able to start within 48 hours
Why PPH? 🌍
🌍 Your language skills are the whole point — and this project pays for them
⚡ Apply once, get contacted directly when a spot opens — no chasing
🏠 Work from anywhere, on your own schedule, alongside any other work you do
🤝 Clear task specs, no ongoing oversight, no micromanagement
💼 Real project experience with a global data and language services company
✨ Work that actually improves how AI understands your language
About Productive Playhouse
We started by teaching kids through award-winning programming. We grew into a global data and language services company trusted by clients worldwide. But the mission never changed: keep language alive.
Transcription, translation, localization, linguistic analysis, AI evaluation — it all comes back to preserving languages and the cultures they carry.
All engagements are contingent upon successful completion of identity verification. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.
Copenhagen, Denmark
seniorVancouver, BC
Uttar Pradesh, Noida, India
Metro Manila, Philippines; However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use
Cape Town, South Africa; However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use
Manila, Metro Manila, Philippines
Cape Town, South Africa
Astana, Kazakhstan; We welcome applicants of all backgrounds and abilities, regardless of location or engagement type
London, Greater London, United Kingdom; We welcome applicants of all backgrounds and abilities, regardless of location or engagement type
Istanbul, Turkey; We welcome applicants of all backgrounds and abilities, regardless of location or engagement type
Coimbatore, Tamil Nadu, India; We welcome applicants of all backgrounds and abilities, regardless of location or engagement type
Milan, Lombardy, Italy; We welcome applicants of all backgrounds and abilities, regardless of location or engagement type
Lisbon, Lisbon District, Portugal; We welcome applicants of all backgrounds and abilities, regardless of location or engagement type
Hanoi, Viet Nam; We welcome applicants of all backgrounds and abilities, regardless of location or engagement type
Melbourne, Victoria, Australia; We welcome applicants of all backgrounds and abilities, regardless of location or engagement type