Location: Hungary_Budapest_Office
Verra Mobility is a global leader in smart mobility. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages.
We believe there is significant opportunity to further expand into Europe. We have established our European headquarters in Amsterdam, from which we have launched our tolling and violation management solution business in Europe in 2019. We further have offices in London, Paris, Madrid, and Budapest, with a workforce of close to 100 people.
Our European tolling business has established relationships with tolling authorities throughout Spain, Portugal, France, Italy and Ireland, through which we offer interoperable electronic tolling directly to consumers, through white-label partnerships and to RAC customers, depending on location.
Additionally, our European violations business specializes in the identification, notification, and collection of unpaid traffic, parking and public transport related fees, charges, and penalties issued to foreign registered vehicles or persons on behalf of issuing authorities in more than 17 European countries. We provide our services in more than 20 languages and more than 10 currencies and to leverage existing connections with approximately 30 vehicle licensing authorities and over 600 toll and ticket-issuing authorities for whom we bill violators in more than 135 countries.
Position Overview
The Communication Administrator is a key member of the Euro Parking Collection (EPC) Customer Care Department, providing critical support across all customer and client communication channels.
This role ensures the efficient handling of complex, multi-language correspondence in a highly regulated environment, supporting more than 450 issuing authorities across 15 European countries and complying with over 350 distinct business rules.
This role plays a pivotal role in coordinating and managing all forms of internal and external communication across the organisation. This includes the effective handling of incoming and outgoing correspondence, translation services, and managing enquiries received via phone, email, post, and fax. The role is responsible for delivering timely, accurate, and compliant responses aligned with client group business rules, requirements, and applicable regulatory standards.
Fluency in multiple languages is essential, along with a high level of attention to detail and the ability to confidently navigate multiple systems and business areas that offers various products. A thorough understanding of and adherence to General Data Protection Regulation (GDPR) requirements is fundamental to the role.
The Communication Administrator will also contribute to cross-functional initiatives, support the development and maintain of Standard Operating Procedures (SOPs), and ensure the consistency and compliance of all client communications. This position demands a proactive approach, excellent organisational skills, and a collaborative mind-set to uphold communication standards across the organisation
Ideal for candidates with 1–3 years of relevant experience in customer service, technical help desk roles, or administrative functions, this position offers the opportunity to develop expertise in multi-system navigation, regulatory compliance, GDPR management, and client engagement in a dynamic, international environment.
Essential Responsibilities
· Efficiently manage all incoming and outgoing written correspondence, ensuring accuracy, compliance with business rules, and adherence to service level agreement (SLA) deadlines.
· Handle representations in multiple languages, tailored to the specific requirements of individual clients.
· EPC currently is working with 450 issuing organisations following their individual business rules in 22 languages across 15 European countries. Administrator is required to understand, follow and apply up to 350 distinct business rules per client group when handling representations.
· Maintain and manage individual email inboxes, ensuring timely action is taken on all communications.
· Promptly escalate high-priority or sensitive matters to appropriate internal or external stakeholders.
· Act as a representative of issuing authorities in formal processes, including challenges raised with independent adjudicators, by preparing and submitting accurate evidence packs in a timely manner.
· Manage inbound and outbound calls in designated language(s), providing clear, professional communication aligned with business rules.
· Draft and issue client-facing responses in native languages where applicable, maintaining cultural appropriateness and consistent tone.
· Record accurate and detailed case notes following calls and other key contravener interactions, ensuring case histories are up to date.
· Share relevant client updates with the Customer Care Manager, other key stakeholders and other team members; maintain accurate and up-to-date client records in internal systems (e.g., Vendor Cards).
· Translate, edit, and proofread documents as required, ensuring linguistic accuracy and timely delivery.
· Contribute to internal communication initiatives, including the development of FAQs, standard operating procedures (SOPs), public website content, response templates, and communication audits.
· Collaborate with senior team members and provide feedback on opportunities for improving communication processes and internal systems.
· Support the onboarding and development of new team members through the preparation of training materials, delivery of training sessions, and provision of coaching and feedback.
· Contribute to various language- and system-based projects, including Enterprise (EHI), Pagatelia, Debt Collection, Hungary Domestic, and pilot schemes such as Violations – Europcar Denmark.
· Ensure all communication-related tasks—routine and project-based—are completed within established deadlines and in line with organizational quality standards.
Qualifications
Education & Experience
· Minimum High School Diploma (GCSEs or A-levels) or equivalent required.
· 1–3 years of relevant work experience.
· Familiarity with CRM systems useful.
Languages
· Excellent verbal and written communication skills in English with the ability to convey complex information clearly and professionally.
· Proficiency in additional European languages—such as French, German, Dutch, Spanish, Italian or Nordic languages—are highly desirable.
Skills & Competencies
· Proven ability to interpret and apply complex legislation and varied client-specific business rules across multiple issuing authorities while handling representations.
· Strong organizational and time management skills, with the ability to prioritize effectively and meet multiple competing deadlines.
· Confident in working across a variety of internal & external systems, often switching between platforms daily to meet differing businesses entity requirements (e.g. Navision, Admin Panel, CSR, Azure, client-facing portals, and document management systems).
· Proficient in Microsoft Office applications, particularly Word, Outlook, Excel, and Adobe Acrobat, with the ability to use these tools in a professional and efficient manner.
· Exceptional attention to detail and a high degree of accuracy, especially in handling legal documentation or data-sensitive communications.
· Excellent interpersonal and communication skills, with a collaborative team-oriented approach.
· Self-driven and capable of working independently while managing individual responsibilities to a high standard.
· Open to continuous improvement, with a proactive attitude toward contributing to process enhancements and participating in cross-functional feedback.
Behavioral Criteria
· Professional Communication & Stakeholder Service: Demonstrates clear, professional and timely communication with internal stakeholders and external vendors to ensure accurate and service-focused delivery.
· Learning Agility & Technical Development: Demonstrates the ability and willingness to acquire and apply new systems knowledge, digital tools and automation technologies (including AI-supported processes) relevant to the role.
· Accuracy & Accountability: Maintains high levels of attention to detail in high-volume communication workflows and takes responsibility for quality and error resolution.
· Adaptability & Operational Flexibility: Responds effectively to changing priorities, workload fluctuations and evolving regulatory or client requirements to maintain service continuity.
· Team Collaboration & Contribution: Works constructively within the team environment, supporting shared objectives and contributing to efficient operational delivery.
· Continuous Improvement Orientation: Identifies and supports process enhancements to improve efficiency, accuracy and automation within communication and vendor workflows.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Location: Provo, Utah
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Redstone's purpose is "
to empower our people and elevate communities
." We achieve our purpose by embodying our core values:
We Are Believers
We Communicate Authentically with Care
We Stay The Course
We Drive Performance
CLASSIFICATION
: Part-time, Non-Exempt
COMPENSATION:
$16.00 Per Hour, with the ability to earn performance bonuses
BENEFITS:
401K Plan with up to 6% matching
POSITION SUMMARY:
The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.
KEY DUTIES & RESPONSIBILITIES:
The Part-Time Leasing Agent supports the community by providing excellent customer service at the front desk, assisting current residents, and helping with leasing activities as needed. This role is responsible for handling package intake, answering resident questions, maintaining a secure lobby environment, and supporting the leasing team during tours and application processing. The position requires strong communication skills, reliability, and a positive attitude when interacting with residents and prospects.
EXPERIENCE & QUALIFICATIONS:
1-2 years of customer service and sales experience
Strong communication skills
Experience with Entrata Software or familiarity with PM software is a plus
Ability to remain calm and collected in high-stress situations
Enjoy and take pride in providing excellent service
Warm, friendly demeanor
Basic computer skills: typing and writing ability for correspondence, memos, etc.
High School Diploma or equivalent
At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
Location: Bucharest
Workplace: Hybrid
As we continue to grow our presence in Romania and build a strong foundation for our local operations, we’re looking for a dedicated Administrative Business Partner to support our Site Leadership Team. This is a 12-month fixed-term opportunity.
Summary
The Executive Assistant will provide comprehensive administrative support to the Site Leadership Team, ensuring effective coordination of activities, meetings, and communications. You will facilitate seamless operations and serve as a critical communication link across offices and teams. You’ll anticipate the needs of the local leadership team, enabling the organization to stay focused on building a world-changing company.
In addition to being organized and analytical, you also have great communication skills needed to interact with a variety of people and job functions.
RESPONSIBILITIES
- General responsibilities:
- Provide administrative support to the Site Leadership Team, including scheduling meetings, preparing agendas, taking minutes, and following up on action items.
- Coordinate travel arrangements, expense reports, and logistics for site leadership members as needed.
- Manage correspondence and communications, including emails, reports, and presentations.
- Assist in organizing on-site and virtual events, town halls, and leadership meetings.
- Maintain accurate records, files, and documentation relevant to site leadership activities.
- Act as a liaison between site leadership and internal/external stakeholders.
- Assist with internal communications and employee engagement initiatives in collaboration with HR and leadership.
- Handle confidential information with discretion and professionalism.
- Specialized support for investment operations:
- Collaborate closely with the designated leadership member involved in the company’s ventures arm to support the investment process.
- Conduct background information check on teams from investments decks;
- Utilize artificial intelligence tools (e.g., ChatGPT, Claude) to synthesize and summarize data.
- Assist in coordinating and preparing materials for investment-related meetings, calls, and due diligence processes.
- Monitor and ensure timely responses to inquiries related to investment opportunities.
WHAT WE’RE LOOKING FOR
- Bachelor’s degree in Business Administration, Communications, or a related field preferred.
- 2+ years of experience in an administrative or executive support role.
- Excellent verbal and written communication skills in English and Romanian.
- Familiarity with AI tools and an interest in leveraging them to improve efficiency, automate routine tasks, and find smarter ways of working
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspaces
- Experience in event planning or project management
- Highly organized, analytical, and flexible with shifting priorities
- Strong business judgment and communication skills needed to interact with a variety of people and job functions, both internal and external
- Ability to anticipate challenges before they arise and are known as a master organizer and sounding board. Your leadership team often calls on you to get things done
- You are resilient, thrive in a fast-paced environment, and enjoy supporting a rapidly growing & changing organization
If you are a motivated and detail-oriented administrative professional looking to contribute to an exciting and innovative workplace, we’d love to hear from you!
BENEFITS & PERKS
🏥 Private Health Insurance
💪 Gym Reimbursement
🌴 Flexible Time Off
🥙 In-Office Group Meals
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (Dexis) is hiring Executive Assistants to provide administrative and operational support to executive leadership for
the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT)
. This role will coordinate schedules, correspondence, meetings, travel, documents, projects, events, and stakeholder communications.
This position is contingent upon contract award.
Responsibilities
Coordinate executive calendars, travel, meetings, correspondence, records, projects, events, and stakeholder communications.
Maintain
accurate
, confidential, and well-organized executive documentation.
Support
timely
completion of administrative actions and apply client quality standards.
Provide comprehensive senior-level executive support in a complex, high-visibility environment.
Coordinate complex projects and stakeholder engagements and exercise discretion with sensitive information.
Maintain rigorous quality standards and lead
process
improvements.
Qualifications
Minimum
nine years of relevant experience.
Bachelor’s degree in a related field, or 13 years of relevant experience.
Must hold an active SECRET personnel security clearance issued by DCSA prior to contract performance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$111,000
—
$161,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (Dexis) is hiring Executive Assistants to provide administrative and operational support to executive leadership for
the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT)
. This role will coordinate schedules, correspondence, meetings, travel, documents, projects, events, and stakeholder communications.
This position is contingent upon contract award.
Responsibilities
Coordinate executive calendars, travel, meetings, correspondence, records, projects, events, and stakeholder communications.
Maintain
accurate
, confidential, and well-organized executive documentation.
Support
timely
completion of administrative actions and apply client quality standards.
Provide specialized, non-routine support requiring independent judgment.
Monitor project and financial information; prepare briefings, reports, and recommendations.
Coordinate complex meetings and events and resolve administrative issues proactively.
Qualifications
Minimum six years of relevant experience.
Bachelor’s degree in a related field, or 10 years of relevant experience.
Must hold an active SECRET personnel security clearance issued by DCSA prior to contract performance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$85,000
—
$124,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (Dexis) is hiring Executive Assistants to provide administrative and operational support to executive leadership for
the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT)
. This role will coordinate schedules, correspondence, meetings, travel, documents, projects, events, and stakeholder communications.
This position is contingent upon contract award.
Responsibilities
Coordinate executive calendars, travel, meetings, correspondence, records, projects, events, and stakeholder communications.
Maintain
accurate
, confidential, and well-organized executive documentation.
Support
timely
completion of administrative actions and apply client quality standards.
Provide foundational executive support and
assist
with routine project and event coordination.
Identify
practical improvements to administrative workflows.
Qualifications
Minimum three years of relevant experience.
Bachelor’s degree in a related field, or seven years of relevant experience.
Must hold an active SECRET personnel security clearance issued by DCSA prior to contract performance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$63,000
—
$84,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Remote - EMEA, Remote - NA
Please note that all communications regarding this position will be sent exclusively from an email address ending in @planetscale.com Any correspondence relating to this role will only originate from this domain.
PlanetScale is growing rapidly and reinventing the transactional database market. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.
PlanetScale is backed with over $100M in venture financing from top-tier VCs including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. And we serve some of the most innovative companies in the world such as Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn't be higher. We're looking for early members of our Sales team that can form deep partnerships with our prospects and customers to help them adopt and succeed on the next generation of database infrastructure.
What's the job to be done?
Partner with Sales and Customer Engineering throughout the pre-sales and post-sales journey as the technical expert helping customers solve their most challenging database problems.
Lead technical discovery to match customers’ business and technical objectives with PlanetScale’s offerings.
Design and execute proof of value timelines that deliver on agreed upon business outcomes and success criteria.
Design database migration strategies and work hands-on with customers to execute migrations to PlanetScale's PostgreSQL and Vitess platforms.
Assess workloads, analyze performance requirements, and recommend architecture, sizing, and optimization strategies.
Build tools, scripts, and automation that accelerate migrations and improve customer onboarding.
Create educational content including documentation, guides, blog posts, workshops, and videos.
Collaborate with Product and Engineering teams to advocate for customer needs and shape the platform.
These attributes best describe you…
You have deep expertise in database systems including replication, high availability, sharding, performance tuning, and migration strategies.
You're equally comfortable presenting architecture designs to executives and writing scripts to automate migration tasks.
You thrive in customer-facing situations and translate technical concepts into business value for diverse audiences.
You're self-motivated and can manage multiple engagements simultaneously with minimal oversight.
You enjoy creating content and sharing knowledge through various formats.
You're comfortable with occasional travel (less than 20%).
What you will need
5+ years of hands-on experience with MySQL or PostgreSQL in production, including operations, performance tuning, and troubleshooting OR
5+ years of experience supporting customers with MySQL or PostgreSQL workloads where you advised on operations, performance tuning, and troubleshooting
Experience working with at least one major cloud provider (AWS, GCP, Azure, or OCI)
Proven success in customer-facing technical roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
Strong understanding of database migration strategies and tooling
Experience evaluating database solutions including architecture reviews, capacity planning, and performance analysis
Ability to write scripts and tools in Python, Go, or JavaScript
Experience creating technical content such as documentation, tutorials, or blog posts
What else will help you be successful
Experience with AWS Database Migration Service (DMS) or logical replication tools
Knowledge of Vitess, database sharding, or distributed database systems
Familiarity with Kubernetes and cloud-native architectures
Experience with infrastructure-as-code tools like Terraform or CloudFormation
Contributions to open-source projects or active participation in database communities
Public speaking experience at conferences or meetups
Why PlanetScale
We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Solutions Engineer, you'll guide customers through transformational database migrations and help them unlock the full power of PlanetScale's platform.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Total Compensation and Pay Transparency
An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range:
$160,000 - $250,000 USD
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Provide comprehensive executive and administrative support to the EVP - Global Markets and Marketing, enabling them to operate efficiently and remain focused on key priorities.
Manage a complex calendar across multiple time zones, exercising sound judgment when prioritizing meetings, appointments, and competing demands.
Coordinate domestic and international travel, including flights, accommodation, ground transportation, detailed itineraries, and visa arrangements.
Coordinate internal and external meetings, conferences, business events, and other executive engagements.
Prepare meeting agendas, briefing materials, presentations, reports, correspondence, and follow-up actions as required.
Manage expenses, invoices, purchase requests, and other administrative documentation accurately and promptly.
Partner closely with internal teams and other administrative professionals to ensure effective coordination and seamless support across the business.
Anticipate the executive’s needs, proactively resolve scheduling and logistical issues, and ensure important commitments and actions remain on track.
Handle confidential, commercially sensitive, and personal information with the highest degree of discretion and professionalism.
What We Look For In You
Proven experience as an Executive Assistant, Personal Assistant, or senior administrative professional supporting C-suite executives, investment professionals, or other senior leaders.
A degree, diploma, or equivalent combination of education and relevant professional experience.
Experience in asset management, hedge funds, private equity, family offices, banking, or broader financial services is highly preferred.
Exceptional organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced and rapidly changing environment.
A proactive, resourceful, and solutions-oriented mindset, with a strong sense of ownership and the ability to anticipate needs.
Excellent attention to detail and a consistent track record of delivering accurate, high-quality work.
Strong written and verbal communication skills, with the confidence to engage professionally with diverse internal and external stakeholders.
Sound judgment and proven ability to manage confidential communications and sensitive matters with discretion.
Ability to work independently, adapt quickly, and remain calm and effective under pressure.
Proficiency with productivity and collaboration tools such as Microsoft Office, Google Workspace, and calendar and expense-management platforms.
Flexibility to support urgent matters across different time zones when reasonably required.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Toronto, Canada; New York, United States; Melbourne, Australia; Baku, Azerbaijan; Cairo, Egypt; Dammam, Saudi Arabia
Eram Talent
is hiring on behalf of its leading Oil & Gas client for multiple professional opportunities across Drilling & Rig Operations, Seismology, Geological Support, Potential Field Services, Technical Support, and Engineering Documentation.
The client is seeking qualified and experienced professionals to support drilling operations, rig-site activities, field assignments, geoscientific investigations, technical functions, and engineering project support. Successful candidates will contribute to safe and efficient operations, accurate technical documentation, effective field support, and the achievement of project objectives.
Opportunities are available across various experience levels, including operational, technical, specialist, and support roles. Candidates with relevant qualifications and experience are encouraged to apply for the position that best matches their background.
Requirements
1. Drilling & Rig Operations
Derrickman –
Assist with rig-floor operations, handling tubulars and drilling equipment, routine maintenance, and safe execution of drilling activities.
Rig Clerk –
Provide administrative and clerical support at rig sites, maintaining records, correspondence, employee timekeeping, and site documentation.
UR Support Assistant –
Support office and field operations through document handling, recordkeeping, equipment and material coordination, and transportation between offices and rig sites.
Forklift Operator –
Operate forklifts safely to load, unload, transport, stack, and manage drilling materials and equipment in warehouse and site environments.
HSE Coordinator –
Coordinate health, safety, and environmental activities, including inspections, audits, incident investigations, safety training, risk management, and regulatory compliance.
2. Seismology
Seismologist – All Levels (I, II & III) –
Monitor seismic survey operations, equipment testing, geophysical data quality, survey positioning, VSP and uphole surveys, and field safety and compliance. Minimum direct experience: 2 years (Level I), 3 years (Level II), and 5 years (Level III).
3. Geological Support
Geological Assistant Technician – All Levels (I, II & III) –
Support geological field activities through terrain verification, core handling, sample organisation, and proper storage and archiving. Minimum direct experience: 2 years (Level I), 3 years (Level II), and 5 years (Level III).
4. Potential Field Specialists
Potential Field Specialist – All Levels (I, II & III) –
Support geophysical survey operations through equipment testing, potential-field data quality control, field data processing, sample handling, and verification of survey deliverables. Minimum direct experience: 2 years (Level I), 3 years (Level II), and 5 years (Level III).
5. Technical & Engineering Support
Technical Specialist – All Levels (I, II & III) –
Perform specialist geophysical technical services, including equipment acceptance checks, survey and data quality control, compliance monitoring, and verification of technical deliverables. Minimum direct experience: 2 years (Level I), 3 years (Level II), and 5 years (Level III).
Engineering Support Assistant –
Provide engineering project support through technical documentation, drawing and report management, material and equipment listings, data reconciliation, and coordination with engineering and planning teams.
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Our Global Trade Support team provides mission critical support for many of our proprietary and third-party trading systems as well as our proprietary middle and back-office systems. They support a wide variety of trading teams globally who are participating in markets such as equities, fixed income and cryptoassets. They perform technical support and engineering functions that include application support in testing and production environments, software deployment and configuration, and system monitoring.
What you’ll do in this role:
Work as part of a team to establish best-in-class production support, efficient software deployment, configuration processes, and proactive monitoring, with a goal of anticipating and avoiding issues before they occur, minimizing downtime and quick recovery from any incidents.
Ensure maximum trading system availability to avoid missing any key trading opportunities
Provide support for various trading groups’ production systems across a variety of asset classes and geographic locations deployed across a multi-platform production environment (primarily Linux with a little Windows)
Develop proprietary process automation and monitoring tools and leverage third-party technologies as appropriate
Troubleshoot trading system production incidents resulting from internal (proprietary software / systems) or external factors (markets, data feeds, telecommunication lines)
Automate software configuration and rollout procedures to reduce manual configuration errors and strive for flawless change management
Support core market connectivity and correspond with exchanges regarding trade order activity, connectivity, and other related technical support issues
Collaborate with traders, DBAs, development, back office, QA, infrastructure, technical support, business development and various management teams around the globe.
Help end users and developers understand core trading and back-office systems to ensure efficient and correct use of available tools.
Build documentation for common procedures, troubleshooting scenarios and system architecture.
Coordinate efforts with other global support teams to ensure continuity and consistency of support in a 24x7 environment
What’s needed in this role:
Superior troubleshooting skills and the ability to navigate issues efficiently that do not have a pre-defined runbook process
Prior experience supporting high performance applications, process monitoring, and troubleshooting
Prior experience supporting equities/equity options trading
Prior experience working with FIX protocol and alternative exchange protocols
Script development experience a plus
SQL experience including queries/updates/table creation/basic database maintenance
Linux & Windows platform support experience in a large-scale production environment
Experience supporting electronic trading systems; prior experience at proprietary trading firm preferred
Demonstrated knowledge of network communications, including use of multicast networking
Must have some flexibility in work schedule to help ensure team coverage; rotating on-call coverage required
B.S. in Computer Science or equivalent degree
Self-motivation and intellectual curiosity; desire to continually grow and always seek improvements in production support function
High level of ownership and accountability, reliability, and strong follow through
Ability to handle pressure and time constraints with composure; ability to multitask and context switch efficiently
Strong organizational skills, including ability to effectively plan and prioritize
Must have strong communication skills and demonstrate the ability to have clear and concise conversations, both written and verbal, with a variety of personalities
Must be able to quickly apply prior context to troubleshooting and communication efforts
The annual base salary range for this position is $175,000 to $225,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-BL1
Location: Mexico City, Mexico
Workplace: onsite
We are looking for a Operations Specialist – Mexico is responsible for supporting the efficient day-to-day operations of the Mexico office and contributing to regional Operations activities across LATAM. The role ensures smooth office functioning by coordinating facilities management, vendor relationships, procurement, invoice processing, documentation, asset management, logistics, and employee support. The Specialist also assists with internal events, business visits, and operational projects, while maintaining accurate records, following internal procedures, and ensuring timely resolution of office, facility, and office-related issues.
Working closely with the Operations Business Partner (BP), OPS Manger the broader Operations team, local employees, regional stakeholders, and external suppliers, the Operations Specialist helps maintain a safe, organized, and productive workplace. The role requires a proactive, service-oriented, and process-driven approach, with a strong focus on accuracy, accountability, cross-functional collaboration, and continuous improvement. Knowledge of occupational Health and Safety (H&S) requirements and support in implementing relevant office safety procedures are also expected.
Key Responsibilities
Ensure the smooth daily functioning of the Mexico office, including workspace readiness, office supplies, snacks, meeting rooms, access management, and general facility needs.
Coordinate maintenance, cleaning, repairs, and other facility-related services, ensuring timely resolution of operational issues.
Manage office access keys and coordinate access arrangements for employees, visitors, and HQ guests.
Monitor office conditions and support the implementation of Health and Safety requirements, internal policies, and workplace standards.
Coordinate with local suppliers and service providers to ensure timely delivery of goods and services.
Support supplier sourcing, quotation collection, price comparisons, onboarding, and partnership discussions.
Manage the administrative flow of invoices, purchase requests, accounting approvals, and payment follow-ups in accordance with internal procedures.
Maintain an up-to-date vendor database and monitor service quality, contractual obligations, and payment statuses.
Support virtual office and coworking arrangements, including subscriptions, utilities, and related payments.
Create, organize, update, and archive physical and digital documentation in accordance with internal standards.
Maintain accurate office databases, asset inventories, budget trackers, supplier records, and operational task lists.
Support correspondence management, including receiving, scanning, distributing, sending, and archiving documents.
Prepare reports, spreadsheets, forms, presentations, dashboards, and visual summaries to support operational planning, budget monitoring, and management updates.
Support monitoring of the Mexico Operations budget, tracking expenses, invoices, payment statuses, and budget utilization.
Assist with invoice submissions, accounting approvals, accrual confirmations, and financial documentation.
Maintain accurate and up-to-date expense trackers and supporting records, identifying discrepancies or potential delays and escalating them when necessary.
Follow established procurement, payment, and budget control procedures to support cost efficiency and financial transparency.
Welcome new employees, visitors, and HQ guests, providing the necessary information, access, and office support.
Coordinate the distribution of office materials, recruitment-related supplies, and other resources required by employees and internal teams.
Manage snack inventory and replenishment, ensuring availability and appropriate distribution.
Respond to employee requests related to office facilities, equipment, access, and general operational needs.
Contribute to creating a welcoming, safe, and productive work environment that supports employee satisfaction and efficiency.
Assist in planning and executing internal events, Operations Summits, management visits, team activities, and other office-related initiatives.
Coordinate procurement, supplier arrangements, materials, workspace preparation, and logistical requirements for events.
Support travel and logistics for key operational projects when required.
Contribute to office improvement projects, workplace initiatives, and regional Operations activities, ensuring timely execution of assigned tasks.
Collaborate with Operations colleagues and stakeholders across Mexico, Brazil, Peru, Colombia, the USA, and other relevant locations.
Provide backup support during team members’ absences, helping ensure continuity of invoice processing, documentation, asset management, and other time-sensitive tasks.
Share regular updates on task progress, outstanding requests, potential risks, and operational blockers with the Operations BP and relevant stakeholders.
Skills, Knowledge & Expertise
Fluency in both English and Spanish, with the ability to communicate effectively with local and international stakeholders.
Strong organizational, time-management, and multitasking skills, with the ability to prioritize competing requests and meet deadlines.
High attention to detail and accuracy in managing financial records, documentation, equipment databases, and operational reports.
Strong ownership and accountability, with the ability to work independently, follow through on tasks, and escalate issues proactively.
Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint, and strong working knowledge of Google Workspace.
Experience preparing spreadsheets, trackers, reports, dashboards, and professional presentations; knowledge of Canva is an advantage.
Good communication and stakeholder management skills, including experience coordinating with suppliers and internal teams.
A process-oriented mindset, with the ability to follow SOPs, identify inefficiencies, and recommend practical improvements.
A proactive, service-oriented, and solution-focused attitude, with flexibility to adapt to changing operational priorities.
Ability to handle equipment , company assets and office materials when required.
Basic knowledge of workplace Health and Safety practices and willingness to support the implementation of relevant procedures.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Executive Assistant, Legal, Public Policy & ESG
San Mateo, CA |
Hybrid -
2+ days per week in our San Mateo office
Role Summary:
Are you ready to step into the heart of PlayStation’s global Legal, Public Policy & ESG team and make a real impact? As the Senior Executive Assistant to the Senior Vice President & General Counsel at Sony Interactive Entertainment (SIE), you’ll do far more than manage calendars and schedules, you’ll be a trusted partner, culture-builder, and the glue that keeps a dynamic, global organization moving at full speed.
This role is perfect for someone who thrives on variety and challenge. One day, you may be orchestrating a high-profile global legal summit or a creative offsite retreat; the next, you might be coordinating across time zones to ensure seamless collaboration between teams spanning continents. You’ll flex your project management skills, design memorable experiences that bring people together, and support a leader who is reshaping how Legal, Public Policy & ESG, drives impact at one of the world’s most iconic entertainment brands.
Because our General Counsel’s role is global, you’ll work alongside a passionate, collaborative team that embodies innovation, creativity, and inclusion. If you’re energized by fast paced environments and want to help shape not just the future of PlayStation, but what’s possible at the intersection of law, tech, and entertainment, we’d love to hear from you.
What You’ll Be Doing:
Handle swiftly and without error a complex and ever-changing calendar for the General Counsel; prepare for and coordinate meetings, and schedule travel plans and accommodations for the Executive and the department, as assigned.
Ensure a timely flow of information, obtain signatures and authorizations, answer and screen phone calls and manage correspondence and communication flow.
Submit expense reports for the General Counsel and department team, as assigned.
Process outside counsel invoices, sending communications on behalf of the General Counsel.
Professionally represent the Executive through initial contact meetings or telephone conversations.
Act as administrative liaison between the Executive and Sony groups, vendors, and industry contacts.
Provide logistical support for department team meetings, events, and conferences, working in collaboration with Facilities, IT, and external parties.
Function as a communications hub for department, staying current on, and publishing, as requested, team travel and holiday schedules with ability to locate and contact team members as needed.
Serve as a helpful knowledge base for staff within the department, especially for process and procedures, and provide assistance in a hands-on, proactive manner.
Liaise effectively with Executive Assistant counterparts and build strong working relationships with a wide range of company stakeholders at all levels.
Continually improve processes and procedures to reduce work time and cost without compromising work quality.
What We’re Looking For:
8+ years of relevant experience supporting a Senior Level Executive.
Presentations: Ability to create compelling presentations with design sensibility and impact (i.e.: convert hand-drawn data on a notepad into a visually appealing PowerPoint slide).
Relationships with Others: Works collaboratively and effectively with senior executives, other assistants, and internal and external partners; capable of bringing people together!
Global Interaction: Ability to efficiently manage complex schedules across multiple time zones and to coordinate smoothly in various cultural settings.
Communication and Contact: Communications effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside SIE.
Process-oriented, with attention to detail and ability to prioritize.
Ability to work in a fast-paced environment and independently on difficult projects with minimal supervision.
Ability to maintain a high degree of confidentiality/discretion.
Strong interpersonal skills, with a friendly, outgoing, and flexible manner.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$102,200
—
$153,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote (Canada)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is seeking an experienced Money Laundering Reporting Officer (MLRO) for its FINTRAC-registered Money Services Business entity. Under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and its Regulations, this role is the legally-appointed compliance officer responsible for implementing RBCC's AML/ATF compliance program and for reporting suspicious transactions to FINTRAC. This is a standalone, high-accountability compliance leadership role: you will own Ramp Canada’s AML program end to end, act as the primary point of contact for FINTRAC and Ramp’s financial partners in the region, and serve as the gatekeeper protecting Ramp's Canadian entity from financial crime.
WHAT YOU'LL DO
- Serve as RBCC's MLRO, with authority over AML/ATF program design, execution, and effectiveness
- Act as primary regulatory contact with FINTRAC, managing supervisory correspondence, reporting, and exam readiness
- Make STR (Suspicious Transaction Report) filing determinations and file STRs
- Run day-to-day transaction monitoring and sanctions screening triage and investigation for the Canadian book
- -Own and maintain RBCC's AML/ATF risk assessment, refreshing it as products, geography, and risk profile evolve (including Quebec's onboarding)
- Develop, document, and deliver RBCC's ongoing compliance training program
- Define and stand up the operational workstreams for Canada, including case types, SLAs, escalation paths, tooling.
- Negotiate and clarify AML/compliance requirements directly with BMO (our Canadian banking partner) and other partners as new products and use cases come online
- Partner with Ramp's broader Compliance, Legal, and Regulatory Affairs teams (US) on cross-border projects and Canada's continued expansion
- Partner with the Global team and the Engineering team to identify areas of opportunity for automation, and operational efficiency and lead AI-driven initiatives.
WHAT YOU NEED
- 8+ years of financial services experience in compliance, AML, or related regulatory advisory roles, preferably in fintech or at an MSB
- Deep working knowledge of FINTRAC's supervisory expectations and regulations
- Direct experience interfacing with regulators and bank partners
- AI Fluency and demonstrated experience leveraging AI to build and scale AML programs
- Comfort operating as a standalone compliance lead with independent judgment on filing/escalation decisions
- Experience building an AML program from a nascent/early stage, not only maintaining an established one
- Fintech or payments domain experience (card issuing, corporate expense, high-velocity digital transaction monitoring) strongly preferred over traditional retail-branch compliance background
NICE-TO-HAVES
- Fluency in French
- Experience supporting an MSB registration/licensing process (e.g., provincial registrations such as Quebec)
- Prior cross-border/group compliance structure experience
- Data analysis skills
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Houston, TX, United States
PIPECARE Group
is looking for an experienced
Office Administrator
to join our team in
Houston
.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the
PIPECARE
Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years.
Industry/sector:
Oil & Gas / In Line Inspection services.
The
Office Administrator
is responsible for managing day-to-day office operations, coordinating logistics for field crews and project teams, supporting HR and finance administration, and ensuring the office functions efficiently as a hub for Americas-based operations.
The right candidate will be comfortable working in an oil field or industrial services environment, dealing with the pace and unpredictability that comes with it, and taking ownership of problems without waiting to be asked.
Key Responsibilities & Authorities
Office Operations:
Manage the day-to-day running of the Katy office including facilities, supplies, equipment, and vendor relationships.
Coordinate meeting rooms, visitor logistics, and general office environment standards.
Oversee mail, courier, and document management processes.
Maintain office lease, utilities, and service contracts; liaise with building management as required.
Ensure compliance with workplace health, safety, and fire safety requirements.
Field & Project Logistics Support:
Coordinate crew travel, accommodation, and mobilisation logistics for field assignments across the Americas.
Manage vehicle pool, equipment check-in/out registers, and PPE inventory.
Support project teams with purchase order processing, expense claims, and supplier coordination.
Liaise with field supervisors and project coordinators to anticipate logistics needs ahead of mobilisations.
HR & People Administration:
Support onboarding and offboarding processes for Houston-based and travelling employees.
Maintain accurate employee records, training certifications, and compliance documentation.
Coordinate drug and alcohol testing, background checks, and medical clearances as required.
Track leave, overtime, and timesheet submissions; liaise with payroll as needed.
Act as a first point of contact for routine employee queries on policies, benefits, and office matters.
Finance & Procurement Administration:
Process invoices, purchase orders, and expense reports; code transactions to correct cost centres.
Maintain petty cash and manage office budget tracking.
Liaise with the finance team on vendor payments, credit card reconciliations, and month-end close requirements.
Manage office supply procurement and maintain preferred vendor lists.
Communications & Administration:
Provide administrative support to the Regional Manager and senior leadership as required.
Draft correspondence, prepare reports, and maintain filing systems.
Support preparation of client-facing documents, proposals, and presentations.
Coordinate internal events, staff meetings, and team activities.
Requirements
:
Essential:
Minimum 3 years of experience in an office management, operations coordinator, or senior administrative role
Background in a service-oriented environment (field services, technical services, contracting, or similar)
Demonstrated ability to manage multiple competing priorities without dropping the ball
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
Confident communicator, both written and verbal, with a professional and positive manner
Right to work in the United States without sponsorship
Preferred:
Prior experience in an oilfield, pipeline, energy services, or industrial services company.
Familiarity with field crew logistics, including travel coordination and mobilisation workflows.
Experience with basic HR administration processes (onboarding, records management, compliance tracking).
Exposure to procurement and basic accounts administration in a small-to-mid-sized office environment.
Experience using an ERP or HRIS system (any platform considered).
Key Competencies:
Takes ownership and follows through without needing to be chased.
Adapts quickly when plans change, as they often do in field services.
High attention to detail while maintaining a practical, solutions-focused outlook.
Builds strong working relationships across technical, operational, and commercial teams.
Handles sensitive information with discretion and professionalism.
Proactively identifies problems and resolves them before they escalate.
What We Offer
Competitive salary commensurate with experience
Health, dental, and vision benefits
Paid time off and company holidays
A varied, fast-paced role with real responsibility from day one
Exposure to international operations across a growing global business
Stable, family-owned business with a long-term growth outlook
Part time and flex-work considered
Location: Sharjah, United Arab Emirates
Position Summary
Project Secretary to the COO (Chief Operating Officer)
is an administrative and coordination role that supports both the COO and operational/project teams.
Job Functions, Responsibilities & Authorities
Manage the COO's calendar, meetings, travel arrangements, and correspondence.
Prepare meeting agendas, minutes, presentations, and reports.
Coordinate with project managers, and department heads.
Track project schedules, milestones, and action items.
Monitor project documentation and maintain records.
Prepare operational and project status reports for management.
Follow up on decisions made by the COO and ensure timely completion of assigned tasks.
Assist with budgeting, procurement, contracts, and coordination.
Organize executive meetings, board meetings, and project review sessions.
Maintain confidentiality of sensitive business information.
Skills/Eperience:
Bachelor's degree (Engineering, Business Administration, or related field).
1-3 years’ experience working with senior management level
Proficient in using MS office applications.
Hold traits/ skills of data and info confidentiality and privacy.
Experience in working with different cultures.
Attention to Details, Multitasking, Time Management and with good communication skills
Location: Dubai, United Arab Emirates
PipeCare Group
of companies has been helping the customers ensure the integrity of their pipeline and facility assets for over 20 years. PipeCare Group is looking for an experienced
Executive Personal Assistant
to provide executive and business support to the Chairman.
Job Description:
Reporting directly to the Chairman, the Executive Personal Assistant provides executive and administrative support while taking an active role in coordinating the Chairman’s business activities. The role requires managing multiple priorities, coordinating directly with management and external parties, following up on the Chairman’s instructions and deadlines, and taking ownership of assigned matters through to completion.
If you are a professional who thinks ahead, understands quickly, takes initiative, and knows how to get things done, this is the right role for you. This position will suit an energetic, responsible, and resourceful professional who enjoys a varied role, works confidently and independently, and takes real ownership of their work.
Roles and Responsibilities
• Manage and organize the Chairman’s calendar, appointments, priorities, and schedule.
• Organize complex international travel, including flights, accommodation, transportation, itineraries, meetings, and required travel documentation.
• Prepare meeting agendas, presentations, reports, correspondence, briefing materials, and supporting documentation.
• Manage incoming communications and requests addressed to the Chairman, identify priorities, obtain necessary information, and coordinate the appropriate action or response.
• Track the Chairman’s instructions, commitments, action points, and deadlines, and follow up with responsible parties to ensure timely execution.
• Coordinate with senior management and internal departments on matters requiring the Chairman’s attention or involvement.
• Communicate with external stakeholders, including Board members, clients, business partners, advisers, and other senior-level contacts.
• Draft, edit, and format executive correspondence, emails, presentations, reports, and other business communications.
• Maintain the Chairman’s contacts, records, documents, and relevant business information.
• Organize executive meetings and business visits, ensuring the necessary arrangements are in place.
• Handle sensitive and confidential business matters with professional discretion.
• Support special assignments from the Chairman and coordinate their execution.
Qualification Requirements:
• Excellent written and spoken English, with strong business writing and communication skills.
• Strong organizational and time-management skills with excellent attention to detail.
• Ability to effectively use
AI tools and task management systems
to organize work, manage priorities, track progress, and achieve assigned goals.
• Sound judgement and the ability to identify priorities and respond effectively to changing requirements.
• Confident and professional communication skills when dealing with senior management and external stakeholders.
• Proactive and solution-oriented approach, with the ability to anticipate requirements and address issues effectively.
• Ability to perform effectively in a fast-paced, demanding, and international business environment.
Education and Experience Requirements
• Bachelor’s degree is required;
Master’s degree or relevant postgraduate qualification will be considered a strong advantage.
• Minimum of 5 years of relevant experience supporting a Chairman, CEO, C-level executive, business owner, or other senior executive.
• Experience within an international, engineering, industrial, or project-driven organization will be considered an advantage.
• Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Teams, and Adobe Acrobat.
• Proven experience organizing complex international travel and executive-level meetings.
• Flexibility to work outside standard business hours when required by executive schedules, international operations, travel, or urgent business matters.
Location: Muscatatuck, IN, United States
Job Title
Project Coordinator (Project Management Specialist)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Muscatatuck, Indiana
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Project Coordinator to provide administrative and project support services in a dynamic operational environment. The selected candidate will support daily office operations, assist project and program leadership with administrative activities, maintain project documentation, coordinate meetings and communications, and help ensure organizational processes run efficiently. This position requires strong organizational skills and the ability to support multiple priorities while maintaining accurate records and documentation.
Key Duties
• Provide general office management and administrative support services.
• Answer and direct phone calls and respond to inquiries.
• Organize and schedule meetings and appointments.
• Produce and distribute correspondence, memos, letters, and forms.
• Develop and maintain filing systems and project records.
• Provide support to visitors and staff.
• Assist with project management documentation and recordkeeping.
• Support Program Managers and Project Managers with administrative taskings.
• Assist with HR-related processes and procedures.
• Communicate with coworkers and assist with problem resolution.
• Utilize Microsoft products to support administrative and project requirements.
Requirements
• Secret clearance required
• Associate degree or equivalent experience.
• Demonstrated experience in general office management services.
• Demonstrated experience with HR policies and procedures and assisting with problem resolution.
• Demonstrated experience with Microsoft products.
• Demonstrated experience organizing and building project management documentation.
• Demonstrated experience assisting Program and Project Managers with administrative taskings.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Gurugram, Haryana, India
NEOLYTIX
Associate Director - RCM
RCM | Credentialing | India Delivery Leadership
DEPARTMENT
Operations
EXPERIENCE
16–20 Years
LOCATION
Gurugram (Onsite)
REPORTS INTO
CEO & COO
About the Role
The Associate Director, RCM Operations is Neolytix's senior-most delivery leader in India, accountable for the end-to-end performance of our RCM and Credentialing service lines. This is not a monitoring role. The AD owns the outcome: SLAs, quality, client satisfaction, team capability, and the P&L that sits behind every engagement.
Reporting to the COO and CEO, this seat carries direct authority over Operations Managers, Team Leads, and front-line specialists across both service lines. You will be the primary escalation authority for all delivery issues, the senior client-facing voice for operational matters, and the architect of how Neolytix's India delivery function scales.
If you have spent your career running large healthcare operations at a high standard, know what great RCM and Credentialing delivery looks like from the floor up, and are ready to own both the number and the team, this is the role.
Key Responsibilities
1. Delivery & SLA Ownership
Own end-to-end SLA performance across RCM sub-functions: AR follow-up, billing, payment posting, charge posting, and denial management.
Own Credentialing operations in full: provider enrollment, re-credentialing, CAQH maintenance, expirable tracking, and payer-specific workflows.
Drive the operating cadence: daily floor reviews, weekly performance dashboards, monthly COO reporting, and escalation resolution.
Serve as the senior escalation authority for all delivery issues across both service lines, with direct accountability for resolution timelines.
2. Capacity Planning & P&L
Own the India delivery P&L for RCM and Credentialing, managing cost-to-serve, billing realization, and margin targets.
Lead headcount planning, capacity modeling, and resource allocation aligned to client volume commitments and pipeline.
Partner with the COO on ramp-up plans for new client onboardings, covering hiring, training, and floor-readiness timelines.
3. Client Engagement & Retention
Act as the senior operational partner for key clients, building trusted and long-term relationships with client-side stakeholders.
Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion discussions.
Proactively surface delivery risks, drive resolution, and communicate transparently with client stakeholders before issues escalate.
4. People Leadership & Talent Development
Lead, coach, and develop a multi-tier team: Operations Managers, Team Leads, and front-line specialists across RCM and Credentialing.
Own succession planning, performance management cycles, and high-potential identification for the ops org.
Partner with Talent Management on hiring, onboarding, and retention strategies for RCM and Credentialing talent.
Build a performance culture grounded in accountability, continuous feedback, and professional growth.
5. Process Excellence & Technology
Drive continuous improvement across both service lines using structured problem-solving approaches.
Champion automation and technology adoption to improve throughput, reduce error rates, and lower cost-to-serve.
Own SOPs, process documentation, and audit readiness across RCM and Credentialing workflows.
Collaborate with analytics and technology teams to build performance visibility and reporting infrastructure.
6. Governance & Compliance
Ensure all operations remain compliant with HIPAA, CMS guidelines, and payer-specific requirements.
Own internal QA frameworks, audit processes, and remediation planning for both service lines.
Maintain documentation standards and escalation protocols that support SSAE-18 and SOC 2 readiness.
What You Bring
Must-Have
Full-time MBA / PGDM or equivalent postgraduate degree.
16 to 20 years in US healthcare revenue cycle management, with at least 5 years in a senior leadership role heading multi-functional delivery teams of 100+ FTEs.
Demonstrated experience leading Credentialing operations at scale: provider enrollment, re-credentialing, CAQH, and payer contracting workflows.
Strong command of RCM workflows across the full cycle: AR follow-up, billing, payment posting, charge posting, and denial management.
Prior experience in a BPO, MSO, or KPO environment serving US healthcare providers.
Proven P&L ownership: cost-to-serve management, headcount planning, and capacity modeling in a delivery environment.
Ability to build and read operational dashboards, interpret KPIs, and drive decisions from data.
Excellent communication with the ability to engage C-suite clients and internal leadership with equal fluency.
Strong Preference
Experience managing multi-geography delivery operations spanning India and Philippines.
Familiarity with PM and EHR platforms: AdvancedMD, Athenahealth, Kareo, Epic, or Centricity.
Track record of leading go-live transitions and new client onboarding at scale.
Nice-to-Have
Six Sigma or Lean certification.
Exposure to AI-assisted workflows or automation tools within RCM environments.
Experience in SSAE-18 / SOC 2 compliance environments.
Eligibility Criteria
Education: Full-time Postgraduate degree (MBA / PGDM or equivalent) mandatory. Part-time, correspondence, or distance-learning qualifications are not accepted.
Communication: Excellent spoken and written English. Confident in client-facing calls, COO-level reporting, and written communication with US-based stakeholders.
Work Mode: Onsite, Gurugram, 5 days a week. This is a floor-level leadership role; physical presence is required.
Notice Period: Candidates available within 30 to 45 days preferred. Extensions considered for the right profile.
Performance Expectations (KPIs)
The AD, Operations will be measured on the following within the first 12 months:
SLA achievement rate across RCM and Credentialing: 95%+ sustained over rolling 90 days.
Net collection rate and AR days for RCM accounts under management, trending toward agreed benchmarks.
Credentialing cycle time: first-pass provider enrollment within payer-committed timelines, zero expirable lapses.
Client retention and satisfaction: no unplanned exits attributable to delivery performance.
Team attrition (operations): managed within business continuity thresholds.
Delivery margin: cost-to-serve within budget and P&L targets for both service lines.
Audit and QA coverage: internal quality audits completed on schedule with remediation tracked to closure.
Hiring Process
Stage 1: Talent Management screening and profile review.
Stage 2: Functional interview with COO covering delivery depth, P&L accountability, multi-LOB scope, and leadership approach.
Stage 3: Leadership interview with CEO covering strategic fit, client philosophy, and team-building track record.
Stage 4: Reference checks and offer.
Why Join Neolytix
High-Trust Ownership
Own the full delivery function with direct access to the COO and CEO. No layers between your decisions and their impact.
Scale & Scope
Lead delivery across RCM and Credentialing for 270+ US provider organizations across hospital systems, group practices, and specialty clinics.
Build What You Run
Greenfield opportunity to standardize, automate, and shape how operations scales at Neolytix, including technology adoption and team structure.
Competitive Package
Compensation benchmarked to senior ops leadership in Delhi NCR, with performance incentives linked to delivery outcomes and margin targets.
Provo, Utah
ГибридBucharest
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