Location: Brooklyn, NY
Authorizations Specialist (ABA Services)
Location
:
Brooklyn, NY | Full-Time | On-site
Competitive Pay
:
$28–$35/hour
Join a growing, mission-driven team at Licensed Behavior Analyst Professional Services PLLC and play a key role in helping children access the services they need. We’re looking for a detail-oriented, proactive Authorizations Specialist who can take ownership of the insurance authorization process and keep everything running smoothly behind the scenes.
This is a fast-paced, high-impact role where your work directly supports timely care for families.
What You’ll Do
:
Manage ABA service authorizations from submission through approval
Communicate with insurance companies and payers to obtain and maintain approvals
Keep families informed on authorization status and next steps
Maintain accurate, organized records and documentation
Partner with clinical and admin teams to ensure compliance and efficiency
What You Bring
:
Experience with insurance authorizations or healthcare administration (preferred)
Bachelor’s degree in a related field (preferred)
BCBA certification or in progress is a plus (not required)
Strong communication skills and professionalism with families and payers
Highly organized with strong attention to detail
Ability to manage multiple priorities in a fast-paced environment
Why Join Us
?
Competitive, market-based pay
Supportive, team-oriented environment
Opportunity to grow within a rapidly expanding organization
Make a real impact by helping families access essential ABA services
📩
Apply:
resumes@lbaps.com
Location: Brooklyn, NY
ASD Client Outreach Specialist
Location
: Brooklyn, NY | New York City (NYC)
Pay
: $75,000/year + Commission
Full-Time | On-Site
Make a Difference Early. Guide Families. Build Meaningful Connections.
At Licensed Behavior Analyst Professional Services (LBAPS), we’re dedicated to helping children access critical ASD evaluation services as early as possible. We’re looking for a compassionate and driven Client Outreach Specialist to serve as a key connection between families, schools, and our clinical team across Brooklyn and the NYC area. If you’re someone who thrives on building relationships and guiding families through important decisions, this role offers both purpose and growth.
What You’ll Do
;
Connect with families, schools, and community partners across Brooklyn and NYC
Educate caregivers on the importance of early ASD evaluation and diagnosis
Coordinate and schedule assessments with clinical teams
Manage leads, follow-ups, and communication through CRM systems
Serve as a consistent, supportive point of contact for families throughout the process
Collaborate with clinical and administrative teams to ensure smooth service delivery
Participate in ongoing training and professional development
What You Bring;
Strong communication, interpersonal, and organizational skills
Self-motivated with a goal-oriented mindset
Ability to work independently in a fast-paced environment
Willingness to learn and grow within the role
Experience in outreach, sales, healthcare, or client relations (preferred, not required)
What Sets You Apart
;
You bring both empathy and drive. You know how to build trust quickly, communicate clearly, and follow through consistently. Families feel supported when they speak with you, and your ability to stay organized ensures nothing falls through the cracks. You’re motivated by helping others while also achieving measurable results.
Why Join Us
?
Competitive base salary + commission structure
Growth opportunities within a rapidly expanding organization
Supportive, mission-driven team environment
Professional development and hands-on experience in healthcare outreach
Meaningful work helping children access early ASD evaluations
Apply Now!
We’re growing quickly and only bringing on a select few high performers.
If you’re ready to make a real impact in the Brooklyn and NYC community—apply now before this opportunity is filled.
Send your resume to:
resumes@lbaps.com
Location: Cedar Rapids, IA; Council Bluffs, IA; Dallas, TX; Fort Worth, TX; Joplin, MO; Kansas City, MO; Lincoln, NE; North Kansas City, MO; Oklahoma City, OK; Omaha, NE; Overland Park, KS; Phoenix, AZ; Springfield, MO; St. Louis, MO; Tulsa, OK
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Join our team for a unique opportunity working directly with one of the world's largest technology companies. As a BIM Specialist, you will collaborate with our BIM team to maintain accurate Revit and CAD files, being the site-level contact for BIM content review, approval, management, and maintenance. Your responsibilities include playing a crucial part in coordinating the delivery and maintaining CAD/BIM content for data center projects, utilizing professional tools and processes to ensure accuracy and compliance. This role will require the ability to multitask and work well with our team and a variety of people.
As a BIM Specialist, you will also provide support to the CAD/BIM team during various project milestones and in a variety of ways based on current demand. You will lead closeout efforts, coordinate with stakeholders, perform model health checks, incorporate retrofit projects into existing models, and perform general model maintenance / drafting.
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Ability to contribute and work well on a team
Flexibility and desire to perform various tasks as needs change
Excellent written and verbal communication skills and interpersonal skills
Proficiency in Autodesk Revit, AutoCAD, Navisworks, and other relevant software tools
Proven experience in BIM management and drafting
Excellent project management skills, with the ability to prioritize tasks, manage deadlines, and work well within a team
Detail-oriented mindset with a focus on delivering high-quality work and continuous improvement
#LI-DD1
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: Brooklyn, NY
Diagnostic Specialist (Autism / ADHD)
Pay:
$75.00 - $110.00 per hour
Job Type:
Full-Time / Contract
JOB DESCRIPTION
We here at Licensed Behavior Analyst Professional Services, PLLC are seeking an exceptional Diagnostic Specialist toconduct comprehensive evaluations for Autism Spectrum Disorder and ADHD. Your assessments open doors for children— to services, to support, and to a future where their needs are understood and met. This is profoundly meaningful work.
RESPONSIBILITIES
Conduct diagnostic evaluations for ASD and ADHD using standardized assessments (ADOS-2, ADI-R,and cognitive batteries)
Lead exit meetings with families to explain diagnostic findings and recommend appropriate services
Advocate with the DOE and insurance payers on behalf of clients requiring specialized placements
Write comprehensive diagnostic reports that support educational and clinical service authorizations
Collaborate with clinical and intake teams to ensure seamless transition to services
SKILLS
Licensure as a psychologist, psychiatrist, or developmental pediatrician
Experience conducting and interpreting ADOS-2,ADI-R, or equivalent standardized assessments
Experience conducting DOE advocacy meetings and writing reports for educational placements
Exceptional communication skills for explaining complex findings to families
Compassionate, family-centered approach to diagnostic work
WHAT SETS YOU APART?
You understand that a diagnosis is not just a label — it's a key that unlocks the support a child has been waiting for. Your assessments are thorough and your reports are clear, compelling, and actionable. You sit with families in their most vulnerable moments and you give them clarity, hope, and a path forward. Your advocacy for your clients is fierce and your clinical expertise is exceptional.
BENEFITS
Highly competitive hourly pay
Flexible scheduling options
Professional development and continuing education support
Meaningful clinical impact on children and families
Collaborative and mission-driven clinical team
LBAPS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nationalorigin, disability, or protected veteran status.
Location: New York
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Your future role within QRT
This team is integral to the firm’s success. We are seeking a technically skilled Data Support Engineer to support quantitative researchers and traders in navigating and using extensive datasets. You will support all data users, contribute to documentation, and ensure data quality.
Provide first-line support to researchers and traders for data access ad usage.
Collaborate with data engineers to resolve data issues.
Onboard new hires and train them on using data tools and processes efficiently.
Manage JIRA workflows, track support requests, and ensure timely resolution of data issues.
Contribute to data documentation.
Contribute to extending data coverage (live collection and backfills)
Your present skillset
A bachelor’s degree in Data Science, Computer Science, Finance, or a related field.
Experience in data support, IT helpdesk, or technical support, ideally within finance.
Strong command of Python and data libraries.
Proficiency with data systems, pipelines, and APIs.
Experience with JIRA or similar project management tools.
Strong problem-solving skills, communication abilities, and attention to detail.
Base salary range for this position is $150,000 to $180,000 per year.
QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.
Location: Hong Kong
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Who we are looking for
In this role, you will play an important part in supporting QRT’s rapidly growing business by helping manage and evolve our employee benefits programmes across multiple APAC locations.
Benefits are a key component of our employee value proposition, and your work will directly contribute to QRT’s ability to attract and retain top talent in highly competitive markets. As part of the HR team, you will help ensure our benefits remain competitive, compliant, and aligned with the needs of a fast-growing global organisation.
This role offers the opportunity to work across multiple jurisdictions while contributing to the delivery of a best-in-class benefits offering for our employees.
Your future role within QRT
Support the management of QRT’s benefits programmes across APAC, including health (medical and dental) insurance, retirement and other local benefits
Coordinate insurance renewals and support vendor and broker relationships across the region
Promote benefits programmes through effective employee communications and engagement initiatives
Support benefits benchmarking projects and maintain benefits data and analytics
Ensure compliance with local regulatory requirements across all benefit programmes
Liaise with benefits vendors and providers to resolve issues and support programme improvements aligned with local business needs
Act as a point of contact for employee benefits queries, helping employees understand their coverage and resolve claims or benefits-related issues
Support benefits operations, including enrolments and census updates, ensuring data accuracy and timely processing
Identify opportunities to improve benefits processes, tools and programmes to enhance operational efficiency and employee experience
Work closely with the APAC Benefits Manager to support the implementation of the regional benefits strategy
Your present skillset
4-6 years’ experience in HR or employee benefits, ideally within a global or multinational organisation
Experience supporting benefits across multiple APAC jurisdictions is advantageous
Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint
Experience using HR systems such as Workday is preferred
Strong written and verbal communication skills, with the ability to explain benefits clearly to employees.
Strong organisational skills with the ability to manage multiple priorities while maintaining a high level of accuracy
A collaborative and proactive mindset, with the ability to work effectively both independently and within a team
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Brooklyn, NY
Billing Specialist
Pay
:
$20.00 - $27.00 per hour
Job Type
: Full-Time
JOB DESCRIPTION
:
We here at Licensed Behavior Analyst Professional Services, PLLC are looking for a sharp and dedicated Billing Specialist to ensure our claims are submitted accurately and our revenue cycle stays healthy. Your precision directly supports the clinical mission — every clean claim you submit keeps our services running.
RESPONSIBILITIES
:
Prepare and submit accurate insurance claims for services rendered
Confirm BCBA credentialing on all authorizations prior to claim submission
Review claim denials and resubmit with appropriate corrections and documentation
Reconcile billing records daily and maintain accurate claim status tracking
Communicate with payers to resolve outstanding claim issues
SKILLS
:
Experience submitting insurance claims in a healthcare or ABA setting
Knowledge of payer-specific billing requirements and CPT codes
Experience working denials and resubmissions with measurable recovery rates
Proficiency in billing platforms such as Tebra, Rethink, or CentralReach
Strong attention to detail and accuracy under deadline pressure
WHAT SETS YOU APART
?
You take pride in a clean claim rate that others only dream about. You understand the revenue cycle end-to-end and you don't let a denial sit without a plan. You're thorough, fast, and you bring a problem-solving mindset to every resubmission. Your work is the financial backbone that keeps our clinical teams in the field.
BENEFITS
:
Competitive hourly pay
User-friendly Bolt billing platform provided
Professional development opportunities
Flexible scheduling options
Growth path into billing management roles
LBAPS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Location: Brooklyn, NY
Authorizations Specialist
Pay: $20.00 - $26.00 per hour
JOB DESCRIPTION
We here at Licensed Behavior Analyst Professional Services, PLLC are on the hunt for a meticulous and proactive Authorizations Specialist to keep our clinical services moving without interruption. Your work directly enables our therapists and BCBAs to serve children and families — every authorization you secure matters
RESPONSIBILITIES
Submit and track prior authorization requests to insurance companies daily
Communicate with insurance providers to resolve authorization denials and delays
Maintain accurate authorization records in the Bolt platform
Alert clinical teams proactively of approvals, expirations, and renewals
Meet daily submission targets and document all follow-up activity
SKILLS
Direct experience submitting prior authorizations to insurance payers
Knowledge of ABA, behavioral health, or pediatric therapy authorization processes
Strong organizational skills and ability to manage high-volume queues
Excellent written and verbal communication with insurance payers
Proficiency in EHR or practice management software
WHAT SETS US APART?
You are the gatekeeper who keeps clinical services flowing. You don't wait for denials to become problems — you anticipate them and act first. Your attention to detail is exceptional, your follow-through is relentless, and you understand that behind every authorization is a child waiting to receive the support they need.
BENEFITS
Competitive hourly pay
Professional development assistance
User-friendly Bolt platform for tracking and documentation
Flexible scheduling options
Supportive and collaborative team environment
LBAPS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Location: Brooklyn, NY
💼 AR & Collections Specialist
Accounts Receivable / Collections
💵 Pay: $22.00 - $28.00 per hour
📄 Job Type: Full-Time
📋 JOB DESCRIPTION
We here at Licensed Behavior Analyst Professional Services, PLLC are looking for a detail-oriented and driven AR & Collections Specialist to join our revenue cycle team. If you're passionate about keeping the financial engine running so our clinical teams can focus on changing lives — this role is for you.
🎯 RESPONSIBILITIES
▸
Monitor outstanding invoices and follow up with clients for timely payment
▸
Process payments, apply credits, and reconcile AR ledgers daily
▸
Generate aging reports and escalate delinquent accounts per collections protocol
▸
Communicate with insurance payers and clients to resolve billing disputes
▸
Maintain accurate records of all payment activity in the billing platform
✅ SKILLS
✓
1+ years of experience in accounts receivable or collections
✓
Proficiency in billing/AR software (Tebra, QuickBooks, or equivalent)
✓
Strong attention to detail and accuracy in financial recordkeeping
✓
Excellent communication and follow-up skills
✓
Ability to manage a high-volume workload and meet daily targets
⭐ WHAT SETS YOU APART?
You don't just chase numbers — you understand that every dollar collected keeps our clinical teams in the field helping families. Your persistence is matched only by your professionalism, and you bring a solutions-first mindset to every aging account. You're organized, tech-savvy, and you thrive when your work directly supports a mission you believe in.
🌟 BENEFITS
★
Competitive hourly pay
★
Professional development opportunities
★
Collaborative and mission-driven team environment
★
Flexible scheduling options
★
Growth opportunities within the organization
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
Our Customer team is growing! We're looking for a Customer Onboarding Specialist (internally we call this our Launch team) to join our team as we scale globally.
As a Customer Launch Specialist, you’ll be the guide that takes our farmers from “brand new to Halter” to “fully up and running.” You’ll own the launch journey end to end, making sure farmers get set up, confident, and seeing real value from day one.
This isn’t just about ticking off onboarding steps. It’s about delivering a world-class experience that makes farmers’ lives easier, helps them succeed, and shows them what’s possible with Halter.
We’re looking for customer-obsessed, proactive people who thrive in fast-moving environments. You listen deeply, problem-solve on the go, and know how to balance detail with momentum - all while creating experiences people rave about. And if you come from an agriculture background or have studied in the space, that’s a huge plus.
WHAT YOUR DAY COULD LOOK LIKE
- Facilitate the customer onboarding process from sales handover to the successful transition to the Customer Success team.
- Support the adoption of Halter's products by implementing onboarding activities that meet customer needs.
- Provide continuous support and guidance to customers throughout their onboarding journey, serving as their primary contact.
- Engage in collaborative efforts with Sales, Customer Success, Marketing, and Product teams to deliver a cohesive customer experience.
- Identify and address opportunities to improve the onboarding process and enhance customer satisfaction and efficiency.
- Ensure a thorough and seamless handover of customers to the Customer Success team, including the transfer of essential customer information and insights.
- Monitor, report, and respond to key onboarding metrics to improve the onboarding experience.
- Maintain effective communication with all stakeholders, providing updates on onboarding activities, outcomes, and areas for enhancement.
- Promote a positive onboarding experience, encouraging customers to advocate for Halter.
WHO WE’RE LOOKING FOR
- Customer Centricity: A proven track record of enhancing customer experiences across various industries, complemented by exceptional communication skills that foster strong customer advocacy. You'll be obsessed about all things customer!
- Critical Thinking: The ability to think critically and deeply to understand and resolve complex and unfamiliar customer challenges throughout the onboarding process. Proficiency in utilising data and analytical skills to continuously improve onboarding strategies is essential.
- Organisational, Time, and Project Management Skills: A strong capability to maintain clear and concise feedback loops while effectively coordinating between internal and external stakeholders. The ideal candidate will also be able to manage projects from start to finish.
OUR OFFICE FIRST APPROACH
There’s a reason you visit your friends in person, live with your family and don’t do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams.
Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don’t like having heaps of rules or policies, but this means having strong, trusted relationships is critical.
We’re office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what’s best for Halter.
Our office vibe is something special, it’s hard to describe until you’re here, but people at Halter who have come from fully remote or hybrid companies say they could never go back - the high energy and spectacular people they are now surrounded by everyday makes work so enjoyable. Your growth, your learning and your impact is truly unlimited here, and a big part of that comes from being together solving problems, innovating, building context, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Boulder, CO
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
About the role
As a Customer Onboarding Representative at Halter, you lead the rollout of Halter on new ranches. You’ll own deployments end-to-end, training animals and operators, solving problems, and supporting producers as they get started. While most deployments happen remotely, time on ranch matters, and you’ll regularly work alongside customers in the field.
This role is practical, hands-on, and highly ownership-driven. Every ranch is different, and you’ll tailor each deployment to help producers build confidence with Halter.
WHAT YOUR DAY COULD LOOK LIKE
- Own deployments from sales handoff through a smooth transition to Territory Manager and Support teams
- Work directly with ranchers to bring Halter into their operation and support day-to-day use
- Lead training that fits the ranch: practical, straightforward, and useful
- Act as the main point of contact during deployment, giving customers a clear, reliable owner
- Partner closely with Sales, Territory Managers, Support, Product, and Operations to keep deployments coordinated
- Keep deployments on track by managing timelines, aligning resources, and clearing blockers
- Solve problems quickly and adapt plans as conditions change
- Spot patterns in the field and help improve how future ranches are deployed
- Track key signals to understand what’s working and where we can improve
- Set customers up with the confidence and foundation needed for long-term success with Halter
WHO ARE WE LOOKING FOR
- Experience working with customers: whether onboarding, supporting, deploying, or managing complex rollouts
- Confidence operating independently and keeping priorities organized
- The ability to coordinate moving pieces and keep things progressing without constant oversight
- A practical, solutions-focused mindset when challenges come up
- Comfort working cross-functionally: pulling in the right people and keeping everyone aligned
- Clear, straightforward communication
- Good judgment and the ability to adapt when plans changeA genuine care for the people we serve and the quality of the work
NICE TO HAVES
- Agriculture or ranching experience
- You can communicate in Spanish - this would be a bonus, but isn’t required
- Startup or high-growth environment experience
- Familiarity with tools like Salesforce, Intercom, or similar systems
- Experience working in ag-tech
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Germany (remote); Berlin Office
Workplace: Hybrid
Möchtest du das tägliche Leben von Millionen von Unternehmern in Deutschland (und bald in Europa) beeinflussen? Suchst du nach einem Arbeitsumfeld, das Vertrauen, Proaktivität und Autonomie schätzt? Stimmen unsere Company Values https://www.pennylane.com/fr/careers mit deiner Vision überein? Dann ist Pennylane der richtige Ort für dich!
Unsere Vision
Wir wollen das beliebteste finanzielle Betriebssystem für KMU (kleine und mittlere Unternehmen) und Steuerberatungsgesellschaften werden.
Wir helfen Unternehmern, sich von zeitraubenden Aufgaben rund um Buchhaltung und Finanzen zu befreien, während wir ihnen gleichzeitig Zugang zu wichtigen Finanzinformationen verschaffen, um die besten Entscheidungen für ihr Unternehmen zu treffen.
Über uns
Pennylane ist eines der am schnellsten wachsenden Fintechs in Frankreich (und jetzt auch in Deutschland!).
In 5 Jahren unseres Bestehens haben wir Folgendes erreicht:
💻 Wir haben uns als bahnbrechende Buchhaltungs- und Finanzsoftware für kleine Unternehmen und ihre Buchhalter bekannt gemacht.
💰 Wir haben insgesamt 225 Millionen Euro eingesammelt, unter anderem von Sequoia, dem berühmten Fonds aus dem Silicon Valley, der früh in Unternehmen wie Google, Facebook, Airbnb, Stripe, Paypal und viele mehr investiert hat...
👨👩👧👦 Wir sind von 7 Mitbegründern auf 900 zufriedene Pennylaner angewachsen: Wir gelten heute als einer der besten Arbeitsplätze in Frankreich (auch remote), mit einer Bewertung von 4,6/5 auf Glassdoor.
🌍 Wir haben ein internationales Umfeld mit mehr als 25 Nationalitäten aufgebaut, mit einer starken Remote-freundlichen Kultur, in der 30 % der Mitarbeiter bereits aus allen Teilen Europas arbeiten.
🤝 Wir haben das Vertrauen Tausender von Kunden und Wirtschaftsprüfungsgesellschaften gewonnen und hervorragende Bewertungen erhalten.
🚀 Bereits mehr als 900.000 KMU (kleine und mittlere Unternehmen) und über 5000 Wirtschaftsprüfungsgesellschaften nutzen Pennylane in Frankreich!
Als Mitglied des Customer Support Teams bist du verantwortlich für die
Unterstützung der Nutzer unserer Software. Du übernimmst die Beantwortung von
Fragen und Feedback, begleitest sie bei der effektiven Nutzung unseres Tools und
hilfst ihnen bei der Lösung von Bugs und Problemen.
Deine Aufgaben:
● Unterstützung von Steuerberatern und deren Mandanten beim Onboarding
und der Nutzung des Tools über Chat und Telefon.
● Sicherstellung einer ordnungsgemäßen Nachverfolgung von Anfragen bis zur
vollständigen Lösung der Tickets und Gewährleistung der
Nutzerzufriedenheit.
● Proaktives Zugehen auf die Nutzer, um Zufriedenheit und Bedarfe zu
identifizieren, sowie nachträgliches Kontaktieren von Nutzern, die Pennylane
verlassen.
● Identifizierung von Bugs im Tool.
● Diagnose und Lösung von Problemen, die Nutzer haben, basierend auf einem
fundierten Verständnis von Buchhaltungsgrundsätzen.
● Zusammenarbeit mit technischen Teams bei der Bearbeitung von Bugs durch
klare und strukturierte Eskalation der Probleme.
● Enge Zusammenarbeit mit den verschiedenen Teams, wie Entwickler,
Product Manager, Account Manager, Vertrieb
● Identifizierung potenzieller Verbesserungen am Produkt.
● Produktwissen auf dem neuesten Stand halten durch aktive Nutzung des
Tools und Verfolgung von interner Kommunikation zu Produktupdates
● Unterstützung der Integration und Kompetenzentwicklung neuer
Teammitglieder durch verschiedene Formate, Weitergabe von Best Practices
und Förderung gegenseitiger Unterstützung im Team.
Das bringst du mit
- Abgeschlossene Ausbildung als Steuerfachangestellter, Steuerfachwirt oder in einem verwandten Bereich
- Erfahrung: 1-2 Jahre Berufserfahrung in der Buchhaltung, Accounting, Steuern oder einer ähnlichen kundenorientierten Rolle im Kanzlei-Umfeld oder alternativ im SaaS- oder Fintech-Bereich.
- Branchenwissen: Ein tiefes Verständnis für die Bedürfnisse von Unternehmen und/oder Steuerberatern in Bezug auf Finanzen, Rechnungsstellung und Buchhaltung ist notwendig.
- Soft Skills: Ausgeprägte Kommunikationsfähigkeit, Empathie und ein Talent dafür, komplexe Sachverhalte einfach zu erklären.
- Hands-on Mentalität: Als Teil eines Early-Stage-Teams in Deutschland bist du proaktiv, lösungsorientiert und bereit, Prozesse von Grund auf mitzugestalten.
- Reisebereitschaft: Für das Onboarding im Pariser HQ und für regelmäßige Besuche bei unseren Kunden innerhalb von Deutschland (ca. 1mal im Monat
- Sprachen: Verhandlungssichere Deutschkenntnisse (C2-Niveau oder Muttersprache) und fließende Englischkenntnisse (für die Zusammenarbeit mit dem internationalen Team).
Was wir tun, um dein Arbeitsleben besser zu machen
🏢 Du kannst remote aus deinem Wohnsitz arbeiten, solange es in Deutschland liegt. Regelmäßige Arbeit aus dem europäischen Ausland ist möglich, wenn die Zeitverschiebung zur MEZ (Mitteleuropäische Zeit) maximal zwei Stunden beträgt.
🌴 Unabhängig davon, wo du ansässig bist, erhältst du 30 von Pennylane bezahlte Urlaubstage. 💵 Du erhältst ein wettbewerbsfähiges Vergütungspaket.
📈 Du erhältst Unternehmensanteile, um vom Erfolg mitzuprofitieren, den du gemeinsam mit uns aufbaust.
🏡 Du erhältst ein Budget, um dein Zuhause in einen komfortableren Arbeitsplatz zu verwandeln, sowie eine monatliche Pauschale, um in einem Coworking Space zu arbeiten, wann immer du möchtest. In Berlin haben wir ein Office, aus dem regelmäßig gearbeitet werden kann.
🇬🇧 Du erhältst Zugang zu Busuu, um dein Englisch oder Französisch zu perfektionieren.
💻 Du erhältst die neueste Apple-Ausrüstung.
🎉 Wir legen Wert auf regelmäßige gemeinsame Veranstaltungen wie unsere Tech Days (die Remote-Pennylaner alle 3 Monate zusammenbringen) oder unser jährliches Firmenseminar, um wichtige Momente des Zusammenhalts für alle zu schaffen.
Wen wir suchen
Um bei Pennylane erfolgreich zu sein, benötigst du:
- Englischkenntnisse (das Niveau wird je nach Abteilung, für die du dich bewirbst, bewertet und eingeschätzt).
- Begeisterung für ein sich ständig wandelndes Arbeitsumfeld.
- Hohe Kooperationsbereitschaft (innerhalb deines Teams oder mit anderen Stakeholdern).
- Ausreichend Erfahrung, um deine täglichen Aufgaben nach geschäftlichen Prioritäten auszurichten.
Wir wissen, dass einige Menschen eher zögern, sich zu bewerben, wenn sie das Gefühl haben, nicht die gesamte Liste der Kriterien zu erfüllen. Wenn du unsicher bist, ermutigen wir dich, dich trotzdem zu bewerben: Wer weiß, vielleicht ist es der Beginn einer sinnvollen und langfristigen Zusammenarbeit.
Wir möchten auch betonen, dass wir Vielfalt, Gleichheit und Inklusion voll und ganz befürworten und unser Bestes tun, um ein sicheres und integratives Umfeld zu schaffen. Wir verpflichten uns, gleiche Beschäftigungsmöglichkeiten unabhängig von Geschlecht, sexueller Orientierung, Herkunft, Behinderungen oder anderen Merkmalen, die dich ausmachen, zu gewährleisten. Im Gegenteil, Vielfalt macht uns zu einem noch besseren Arbeitsplatz.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Global
Onboarding Specialist (Remote — Global)
About Aktos
Aktos builds software for debt collection agencies — modern, all-in-one tools that help agencies manage accounts, communicate with debtors, and get paid faster. We’re a fast-growing startup building the next generation of collection technology.
Role overview
We’re hiring an
Onboarding Specialist
to own complex, multi-month customer implementations from kickoff to go-live. This role is project-management heavy: you’ll derisk programs, coordinate stakeholders across functions, manage timelines and dependencies, and ensure clients successfully adopt Aktos.
What you’ll do
Own 3+ month onboarding programs end-to-end — create and run project plans, track milestones, and remove blockers to keep implementations on time
Lead stakeholder management — map sponsors, align cross-functional stakeholders, run steering calls, and negotiate scope/timing tradeoffs
Proactively derisk implementations — maintain risk registers, define gating criteria, escalate appropriately, and keep executive stakeholders informed
Diagnose technical and product blockers — analyze data mismatches, product configuration gaps, integration issues, and propose pragmatic fixes
Collaborate with product & engineering — surface recurring issues, document patterns, and recommend product improvements to reduce future onboarding effort
Standardize and scale onboarding — create playbooks, runbooks, templates, and internal documentation to speed up future implementations
Communicate clearly with clients — set expectations, guide them through setup, and resolve questions efficiently
(Bonus) Perform light technical work — data imports, SQL lookups, API checks, test configurations, and validation of integrations
Who this role is for (Ideal backgrounds)
We’re explicitly looking for people who have
led long, complex onboarding programs (3+ months)
where project management, stakeholder management, and derisking were the day-to-day work. Typical backgrounds we love include:
Implementation/Professional Services at an
enterprise SaaS
vendor (ERP, CRM, HRIS, billing/collections) — titles like
Implementation Manager
,
Senior Onboarding Specialist
,
Professional Services Consultant
, or
Technical Project Manager (Onboarding)
Customer Success/Onboarding leads at companies that deliver
3–6 month
deployments (examples: NetSuite, Salesforce, Workday, Oracle NetSuite, Zendesk/Support Enterprise, HubSpot Enterprise)
Project managers or consultants who managed customer rollouts at payroll/benefits, billing platforms, or other regulated vertical SaaS with complex integrations and data migrations
People from consulting practices or systems integrators who ran scoping, SOWs, and cross-functional delivery for multi-stakeholder clients
If you’ve had titles like
Implementation Manager, Professional Services Manager, Customer Onboarding Manager, Technical Project Manager — Implementation, or Senior Onboarding Specialist
and you’ve driven multi-month, enterprise-style implementations, you’ll fit well.
What you’ll need
1–3 years experience in SaaS onboarding, implementation, or project management —
must
include ownership of 3+ month onboarding programs or equivalent enterprise engagements
Strong project management and stakeholder management skills — project plans, risk registers, gating, escalation, and executive reporting
Basic SQL and Excel skills (able to run lookups and validate data); comfort with light technical troubleshooting
Strong written and spoken English communication
Excellent organization and attention to detail
Comfortable working across time zones in a fast-paced startup
Bonus: experience with customer data migrations, APIs, Postman, Zapier or other workflow automation tools
Compensation
Competitive salary based on experience: $40K–$60K USD / year (some flexibility for exceptional candidates)
Why join Aktos
Meaningful equity at a fast-moving startup team
Make a measurable impact on customer success and product quality
Learn SaaS operations, data systems, and product development firsthand
Long-term growth opportunity as we scale our customer success and product orgs
Location: Worldwide
Link Building Specialist
If you’re into outreach and have great passion for SEO, this is an exciting opportunity to join a fast-growing business with an established reputation for getting results. We’re looking for someone bright, ambitious and determined to work in our fun but fast-paced environment. You’ll have a strong knowledge in SEO and be an expert in Outreach.
This is a remote position, offering the unique and highly sought-after chance to choose where you work, whether that be at home or while traveling. Either way, we’re looking for someone who can commit 40 hours every week.
This is a target focused role, with the right candidate being highly self-motivated. There is potential for growth based on performance in the form of building lots of promising relationships.
You will be responsible for:
• Generating Leads: Research accounts and prospects. Find contacts/prospects at companies/accounts to send outreach to on behalf of our clients.
• QA Processes: Examine websites to identify companies/accounts that are a good fit
• On-boarding new websites
• Upload data into the email system
• Input data collected in a Google spreadsheet
• Maintain data files accurate
• Responding to emails and inputting data into spreadsheet
• Update all metrics in our client dashboard on a weekly / daily basis
Requirements:
• Fluency in written English
• Personal laptop / desktop
• Mic and Headset for coaching and team meetings
• Internet with minimum of 5 MB download speed
• Experience with G-Suite (Sheets, Docs, etc)
• Experience with SEO programs e.g Ahrefs etc.
• Able to follow step-by-step instructions
Not required but a bonus:
• A minimum of 2 years SEO experience
• Worked with remote workers before
• Strong knowledge of outreach as a process
KPI will be:
QA at least
300 websites weekly
Collect at least
700 outreach leads weekly
Onboard at least
15 websites weekly
Maintain a
QA error rate below 5%
Location: St. Petersburg, United States
FreeUp is looking for a skilled Freelance Digital Analytics Specialist for a unique project. If you have expertise in Google Analytics, Google Search Console, Event Tagging, and Google Tag Manager, we want to hear from you!
Key Responsibilities:
Google Analytics
: Set up, manage, and analyze data to provide insights on website performance and user behavior.
Google Search Console
: Monitor website traffic, performance, and SEO metrics to ensure the health of our digital presence.
Event Tagging
: Implement and manage event tracking within Google Analytics to measure user interactions and key conversions.
Google Tag Manager
: Create, manage, and troubleshoot tags to efficiently track and manage website data.
Data Exports
: Upload data exports into Datorama and Power BI via FTP, ensuring accurate and timely data integration.
HubSpot
: Leverage HubSpot expertise to optimize CRM processes, manage campaigns, and analyze customer data.
Required Skills:
Proven experience with Google Analytics, including advanced features and reporting.
Strong knowledge of Google Search Console and its applications in SEO.
Expertise in setting up and managing event tagging within Google Analytics.
Proficiency in Google Tag Manager for managing tags, triggers, and variables.
Experience with uploading data exports into Datorama and Power BI via FTP.
Solid understanding of HubSpot backend.
Excellent problem-solving skills and attention to detail.
Salary: $25 – $75 / hour
Location: Paris
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Your future role within QRT:
You will be part of a global team comprising Quantitative Traders, Researchers and Developers. Our AWS specialists are essential in building the next generation of research platforms, leveraging technologies like EKS, Lambda, SSM, IAM, Secrets Manager, RDS, DynamoDB, Redis, and CloudWatch.
Design and implement custom AWS architectures to enhance the quantitative research and modelling processes of the desk.
Collaborate with quantitative researchers, developers, and data scientists to understand their needs and translate them into scalable, flexible, and secure cloud solutions.
Ensure the optimal performance, availability, and reliability of cloud infrastructure to support high-performance quantitative research and large-scale data analysis.
Automate infrastructure deployment, management, and monitoring to streamline research operations and enable rapid prototyping.
Continuously review and optimize cloud systems to ensure scalability, cost efficiency, and alignment with research and trading objectives.
Stay up to date on AWS services, tools, and drive best practices within the AWS Specialists team.
Your present skillset:
5+ years experience as a Cloud Architect or Engineer with a strong focus on AWS technologies.
In-depth knowledge of AWS services, including EKS, EC2, S3, Lambda, RDS, VPC, IAM, CloudWatch and others.
Experience in designing highly available, resilient, and secure cloud solutions for research or finance environments.
Strong understanding of cloud security practices, encryption, and governance.
Familiarity with DevOps principles and automation tools (e.g.: Terraform).
Experience with containerization (Docker, Kubernetes, etc.) and serverless architecture.
Ability to troubleshoot complex cloud infrastructures.
Excellent communication and collaboration skills, with the ability to work effectively across diverse technical and research teams.
AWS certifications (Solutions Architect, DevOps Engineer, etc.) are a plus.
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Algiers, Algeria
Workplace: hybrid
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
ABOUT THE ROLE
The role of a Product and Quality Specialist is pivotal in ensuring that the products manufactured and delivered meet the highest standards of quality and align with customer expectations. This multifaceted position combines elements of product development, quality assurance, and continuous improvement to guarantee excellence throughout the product lifecycle
As a recent graduate joining our team, you will have the opportunity to develop your skills in a dynamic and stimulating environment
TASKS
Collaborate with cross-functional teams to establish and execute robust quality control procedures. This involves defining quality checkpoints, conducting inspections, and implementing corrective measures to maintain product integrity.
Work closely with product development teams to embed quality considerations at every stage of the product lifecycle. By integrating quality principles early in the design phase, potential issues can be identified and addressed proactively, ensuring that the final product meets quality standards.
Perform various tests and audits throughout the manufacturing process to verify compliance with quality specifications. This includes conducting product inspections, analyzing samples, and utilizing testing equipment to assess product performance and reliability.
Analyze quality data, including customer feedback and defect reports, to identify trends and areas for improvement. Utilize this information to implement corrective actions and drive continuous improvement initiatives aimed at enhancing product quality and customer satisfaction.
Stay abreast of industry quality standards, regulations, and best practices. Ensure that all products meet regulatory requirements and adhere to relevant quality standards, certifications, and compliance frameworks.
REQUIREMENTS
Bachelor's or Master's degree in engineering, computer science, management, or a related field.
Strong analytical skills and attention to detail.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
A proactive mindset with a commitment to continuous learning and professional development.
Previous experience or coursework in quality assurance, product development, or manufacturing processes is advantageous.
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
We look forward to receiving your application!
Best of luck,
Your Yassir TA Team
Location: Moscow, ID
About Maddox
Maddox is the nation’s leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by
Inc. Magazine
as one of the fastest-growing companies in America for the past 8 years and counting.
Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.
Discover more at:
https://www.youtube.com/@MaddoxTransformer
https://www.maddox.com/
About Maddox:
We are the nation's leading provider of electrical transformers to the commercial and industrial market. We have primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. Maddox has been recognized by Inc. Magazine as one of the largest, fastest-growing companies in America.
Maddox was founded on Christian values and we are passionate about investing in the people, processes, and culture that have made this a great place to work.
Discover more at:
https://www.youtube.com/@MaddoxTransformer
or
https://www.maddox.com/
About Maddox + You:
Your primary responsibility will be investigating and resolving warranty claims and return requests. You will serve as the primary point of contact throughout the claims process while gathering facts, evaluating documentation, and making sound decisions based on warranty coverage, company policy, and other available information to substantiate or deny customer claims.
This role requires clearly understanding the facts, evaluating the situation, and determining the best resolution for everyone involved. Some claims will be approved, some will require creativity, and others will need to be denied. Your ability to make fair, defensible decisions and communicate them professionally is critical to success.
You will work cross-functionally with internal teams and external vendors to investigate issues, identify root causes, and drive timely resolutions. Success in this role requires strong judgment, attention to detail, and the ability to navigate difficult conversations while maintaining positive customer relationships.
More about You:
You enjoy solving complex problems and uncovering the facts needed to make sound decisions.
You are comfortable making decisions in situations where information may be incomplete or conflicting.
You can remain calm, professional, and confident during difficult conversations.
You understand that great customer service does not always mean saying "yes." You are comfortable making decisions that customers may not agree with when those decisions are fair, justified, and in the best interests of Maddox.
You exercise good judgment and can independently evaluate situations, weigh competing factors, and determine appropriate resolutions.
You are resourceful and creative when developing solutions that balance customer satisfaction with business objectives.
You maintain composure under pressure and do not shy away from conflict when it needs to be addressed.
You can confidently explain and defend your decisions while maintaining positive working relationships.
You are highly organized and able to manage multiple active claims without losing attention to detail.
You take ownership of problems and follow them through to resolution.
You have strong attention to detail and can identify inconsistencies, missing information, or potential risks.
You know when to make decisions independently and when to seek additional input or escalation.
Experience:
This is not an entry level position, so prior relevant and demonstrated experience is required.
Experience in claims processing, investigations, dispute resolution, military service, law enforcement, account/project management, team leadership, or similar roles requiring independent judgment and decision-making.
Experience handling escalated customer situations, complaints, disputes, or conflict resolution.
Experience evaluating facts, policies, procedures, or evidence to make recommendations or decisions.
Excellent written communication skills. You will manage a high volume of email communication and must be able to clearly explain decisions, expectations, and next steps.
Proficient with basic computer software (G-Suite, Email, CRM’s, ERP’s, etc.)
Basics
Full-time. The schedule is generally 7:00 AM - 4:00 PM.
Drug-free workplace.
Compensation & Benefits
Pay range = (wages + bonus)
Comprehensive full-time benefits package averaging
$20,000+ per year
(amount varies based on age, family size, and eligibility), including:
Health & wellness benefits (insurance or cash-in-lieu options)
Paid maternity and paternity leave
401(k) with 100% match up to 8% of wages
Paid holidays, PTO, and family-life gifts
Vision, dental, disability, life insurance, and other voluntary benefits
Annual Range
$74,000
—
$83,000 USD
Cedar Rapids, IA; Council Bluffs, IA; Dallas, TX; Fort Worth, TX; Joplin, MO; Kansas City, MO; Lincoln, NE; North Kansas City, MO; Oklahoma City, OK; Omaha, NE; Overland Park, KS; Phoenix, AZ; Springfield, MO; St. Louis, MO; Tulsa, OK
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.