Location: San Francisco; Austin; New York City
Workplace: Hybrid
We’re looking for a Go-To-Market Compensation Lead to build and scale the incentive compensation programs that support our revenue growth. You’ll lead compensation design in partnership with the Head of Revenue Operations and GTM and Finance leadership, translating business priorities into plans that are clear, motivating, and financially sound.
You’ll own commission operations end to end, including our incentive compensation management (ICM) system. This is a hands-on leadership role for someone who can move from strategic recommendations to detailed execution, operate independently through ambiguity, and take extreme ownership of both the numbers and the employee experience.
What you’ll do
- Lead compensation design: Partner with the Head of Revenue Operations and GTM and Finance leadership to develop and evolve incentive plans across GTM roles. Recommend performance measures, payout structures, accelerators, and crediting rules that align incentives with company goals.
- Model business impact: Build scenarios to assess compensation cost, earnings opportunities, and incentive alignment. Evaluate plan performance and recommend changes as our products, pricing, and go-to-market motion evolve.
- Own commission operations: Run the full commission cycle, from source-data validation and crediting through calculations, reconciliation, approvals, and payroll handoff. Deliver accurate, on-time payouts and resolve questions and disputes with clear, consistent reasoning.
- Own the ICM system: Lead system configuration, plan implementation, testing, administration, and ongoing improvements. Partner with systems and data teams to maintain reliable integrations and reduce manual work.
- Build scalable processes and controls: Establish documentation, approval workflows, and audit trails for plans, exceptions, and adjustments. Create consistent processes for new hires, role changes, departures, and territory or account changes.
- Make compensation understandable: Lead plan communications and enablement so employees and managers understand how incentives work. Be the trusted point of contact for compensation questions and complex edge cases.
- Partner with Finance: Provide reliable payout reporting, accrual inputs, forecasts, and variance analysis. Maintain visibility into compensation spend and proactively flag risks or discrepancies.
WHAT YOU BRING
- Relevant experience: 4+ years of GTM compensation experience in SaaS or another high-growth industry, with meaningful ownership of both plan design and commission operations.
- Autonomy and extreme ownership: A track record of setting priorities, identifying gaps, making sound recommendations, and driving work to completion without close supervision. You surface risks early and stay accountable through resolution.
- Exceptional attention to detail: A rigorous approach to validating data, testing calculations, documenting decisions, and catching errors before they affect payouts.
- Hands-on systems expertise: Experience administering an ICM platform and working with the CRM, finance, and payroll data that feed commission processes.
- Strong analytical judgment: Advanced spreadsheet and financial modeling skills, with the ability to evaluate trade-offs and turn complex analysis into practical recommendations.
- Clear communication and partnership: The ability to influence senior stakeholders, explain complex compensation mechanics simply, and handle sensitive information with discretion.
- Tact and sound judgment: The ability to handle exception and clarification requests from Sales tactfully, balancing responsiveness with consistent application of compensation policies. You know when to resolve requests independently and when to escalate to senior leadership with clear context and a recommendation.
- AI perspective and drive: A strong perspective on how AI is changing traditional commissions and compensation plan processing, and a passion for putting that perspective into practice across the business while maintaining accuracy, transparency, and controls.
NICE TO HAVE
- Evolving business models: Experience with consumption-based, usage-based, or hybrid subscription models.
- Systems implementation: Experience implementing or migrating an ICM platform and automating compensation workflows.
- Technical fluency: SQL or BI skills to investigate data issues and improve reporting.
Location: Hyderabad, India
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional
Automation Engineer Intern
to join our team. In this role, you will support the SaaS applications and platforms that power our demo and field environments, investigating access issues, misconfigurations, and recurring requests. You will focus on identifying root causes, developing lasting solutions, and documenting your findings. Working alongside Automation Engineers and Field Systems Analysts, you will receive regular mentorship, take ownership of well-scoped problems, and identify opportunities to automate repetitive work using Workato.
In this role, you will also be responsible for:
Assist with acquiring and setting up SaaS, PaaS, and IaaS platforms for demos and proofs of concept, including Salesforce, SAP, Workday, NetSuite, ServiceNow, Snowflake, AWS, and GCP, ensuring environments meet user requirements.
Collaborate with technical teams to keep demo applications integrated and functioning as expected.
Administer demo applications by adding users, configuring permissions, and assigning licenses.
Support complex application configurations and verify that they align with organizational requirements.
Review application settings regularly to help maintain performance and security.
Support users in accessing demo environments and applications, serving as the first point of contact for their requests.
Investigate and troubleshoot access problems, misconfigurations, and failed logins, identifying root causes and recommending lasting solutions.
Assist with routine governance activities, including access reviews, license tracking, and compliance checks, and flag any anomalies.
Identify recurring issues and repetitive manual tasks, and propose or help build automations and tools on Workato to manage demo infrastructure.
Help build and maintain environments that support high-quality Workato product demonstrations.
Document troubleshooting steps, configurations, and how-to guides to make solutions repeatable.
Keep stakeholders informed of request status and escalate blockers promptly.
Share findings and lessons learned with the team, including approaches tried and their outcomes.
Requirements
Qualifications / Experience / Technical Skills
Degree in Information Systems, Computer Science, Engineering, or a related field.
Demonstrated problem-solving ability through coursework, projects, work, or personal experience involving the diagnosis and resolution of a complex issue.
Hands-on exposure to at least one SaaS application or administration console, such as Google Workspace, Slack, Salesforce, Okta, or Jira.
Basic understanding of user access concepts, including roles, permissions, and least privilege.
Professional working proficiency in English.
Experience delivering a project involving application, integration, or system troubleshooting is a plus.
Exposure to cloud platforms such as AWS or GCP, or enterprise applications such as Salesforce, Workday, or NetSuite, is a plus.
Familiarity with single sign-on and identity concepts, including SAML, OAuth, and MFA, is a plus.
Basic scripting or low-code/no-code automation experience using Workato, Python, or similar tools is a plus.
Experience using spreadsheets or data tools for analysis and reporting is a plus.
Interest in IT governance, security, or compliance is a plus.
Soft Skills / Personal Characteristics
Methodical approach to problem-solving, with a focus on understanding issues and identifying root causes before proposing solutions.
Strong analytical mindset, with the ability to gather information from multiple sources, question assumptions, and draw evidence-based conclusions.
Persistence when facing blockers, with sound judgment about when to escalate or ask for help.
Clear written communication skills, with the ability to explain problems, reasoning, and solutions so others can follow.
Strong attention to detail and a consistent habit of verifying work.
(REQ ID: 3000)
Location: San Francisco; Austin; New York City
Workplace: Hybrid
We’re looking for a Deal Desk Lead to help our GTM teams structure and close deals that support durable revenue growth. You’ll partner with the field, the Head of Revenue Operations, and Finance and Legal leadership to balance customer needs with company priorities.
You’ll own Deal Desk end to end and build the team as we grow. This is a hands-on role for someone who moves with urgency and finds workable solutions, not simply obstacles or approval paths.
WHAT YOU’LL DO
- Partner with the field: Engage early on complex opportunities, understand customer needs, and remove obstacles to close. Bring Sales, Finance, and Legal together to resolve issues quickly.
- Structure deals and balance trade-offs: Shape pricing, discounts, commitments, and payment terms. Weigh customer value, revenue, profitability, and risk, offering practical alternatives rather than a simple yes or no.
- Own review and approvals: Run a responsive process for nonstandard deals and exceptions. Apply policies consistently and escalate decisions beyond your authority with clear options and a recommendation.
- Ensure accurate execution: Ensure quotes, order forms, approvals, and CRM records reflect agreed terms. Resolve discrepancies before signature and enable clean handoffs to billing and post-sale teams.
- Own quote-to-order requirements and delivery: Define business requirements, priorities, and acceptance criteria for quote-to-order workflows. Hold Systems accountable for building and delivering against them, owning business acceptance testing and sign-off.
- Scale the function: Build playbooks, approval frameworks, and field enablement that reduce recurring friction. Use deal and exception patterns to recommend improvements to pricing and commercial policy. Hire, coach, and develop the Deal Desk team as the business grows.
WHAT YOU BRING
- Relevant experience: 4+ years in Deal Desk, commercial operations, or a related function in SaaS or another high-growth industry, including complex deal structuring and approvals.
- Exceptional business partnership: A track record of earning Sales’ trust through responsiveness, practical solutions, and sound commercial judgment that protects the business.
- Autonomy and extreme ownership: The ability to prioritize independently, surface risks early, and drive issues to resolution without close supervision.
- Commercial judgment and precision: Strong analytical skills and exceptional attention to detail across deal economics, terms, and documentation, even under tight deadlines. You distinguish material risks from issues that should not hold up a deal.
- Tact and communication: The ability to handle Sales exception and clarification requests tactfully, influence stakeholders, and escalate to senior leadership appropriately.
- Hands-on systems expertise: Experience with CRM, quoting or CPQ tools, and approval workflows, plus the ability to translate field needs into actionable business requirements.
- AI perspective and drive: A strong perspective on how AI is changing traditional quote-to-order workflows, and a passion for putting that perspective into practice across the business.
- People management: Experience managing and developing direct reports, with the ability to build a team while remaining hands-on.
NICE TO HAVE
- Evolving business models: Experience with consumption-based, usage-based, or hybrid subscription models.
- Enterprise complexity: Experience with enterprise procurement and multiyear agreements.
Location: San Francisco; Austin; New York City
Workplace: Hybrid
We’re looking for a Deal Desk Lead to help our GTM teams structure and close deals that support durable revenue growth. You’ll partner with the field, the Head of Revenue Operations, and Finance and Legal leadership to balance customer needs with company priorities.
You’ll own Deal Desk end to end and build the team as we grow. This is a hands-on role for someone who moves with urgency and finds workable solutions, not simply obstacles or approval paths.
WHAT YOU’LL DO
- Partner with the field: Engage early on complex opportunities, understand customer needs, and remove obstacles to close. Bring Sales, Finance, and Legal together to resolve issues quickly.
- Structure deals and balance trade-offs: Shape pricing, discounts, commitments, and payment terms. Weigh customer value, revenue, profitability, and risk, offering practical alternatives rather than a simple yes or no.
- Own review and approvals: Run a responsive process for nonstandard deals and exceptions. Apply policies consistently and escalate decisions beyond your authority with clear options and a recommendation.
- Ensure accurate execution: Ensure quotes, order forms, approvals, and CRM records reflect agreed terms. Resolve discrepancies before signature and enable clean handoffs to billing and post-sale teams.
- Own quote-to-order requirements and delivery: Define business requirements, priorities, and acceptance criteria for quote-to-order workflows. Hold Systems accountable for building and delivering against them, owning business acceptance testing and sign-off.
- Scale the function: Build playbooks, approval frameworks, and field enablement that reduce recurring friction. Use deal and exception patterns to recommend improvements to pricing and commercial policy. Hire, coach, and develop the Deal Desk team as the business grows.
WHAT YOU BRING
- Relevant experience: 4+ years in Deal Desk, commercial operations, or a related function in SaaS or another high-growth industry, including complex deal structuring and approvals.
- Exceptional business partnership: A track record of earning Sales’ trust through responsiveness, practical solutions, and sound commercial judgment that protects the business.
- Autonomy and extreme ownership: The ability to prioritize independently, surface risks early, and drive issues to resolution without close supervision.
- Commercial judgment and precision: Strong analytical skills and exceptional attention to detail across deal economics, terms, and documentation, even under tight deadlines. You distinguish material risks from issues that should not hold up a deal.
- Tact and communication: The ability to handle Sales exception and clarification requests tactfully, influence stakeholders, and escalate to senior leadership appropriately.
- Hands-on systems expertise: Experience with CRM, quoting or CPQ tools, and approval workflows, plus the ability to translate field needs into actionable business requirements.
- AI perspective and drive: A strong perspective on how AI is changing traditional quote-to-order workflows, and a passion for putting that perspective into practice across the business.
- People management: Experience managing and developing direct reports, with the ability to build a team while remaining hands-on.
NICE TO HAVE
- Evolving business models: Experience with consumption-based, usage-based, or hybrid subscription models.
- Enterprise complexity: Experience with enterprise procurement and multiyear agreements.
Location: Kazakhstan; Serbia; Poland; Georgia
Workplace: Remote
🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
ABOUT THE ROLE
You'll help run and improve practical security controls across Salmon, a regulated group spanning banking, consumer finance, and a shared technology platform, and drive recurring risks to resolution.
WHAT YOU'LL DO
- Work across Microsoft Defender, Intune, Entra ID, Microsoft 365 and Sentinel to find security issues, judge how much they matter, and get them fixed.
- Work daily with the Manager, Security Operations and with IT and engineering teams, moving issues from identification to remediation.
- Take cases from the Security Service Desk, find the underlying cause, and fix recurring problems instead of closing tickets one by one.
WHAT YOU'LL OWN
- Own the operational side of vulnerability management: review findings, prioritise by risk, track remediation, and escalate material or overdue issues.
- Own security update, patch compliance, and device configuration follow-up for corporate laptops.
- Own day-to-day DLP and access controls: alert review, investigations, suspicious sign-ins, privileged access monitoring, SSO coverage, and periodic access reviews.
- Run the security awareness platform and LMS: training campaigns, completion tracking, reporting, and phishing simulations.
- Investigate and resolve security Service Desk cases covering endpoints, access, policy exceptions, and suspicious activity.
- Improve recurring Security Operations work through better processes, KQL queries, playbooks, documentation, and lightweight automation, including Sentinel detections where useful.
WHAT MAKES YOU A STRONG FIT
- Hands-on experience with Microsoft Defender XDR / Defender for Endpoint, Intune, Entra ID, and Microsoft 365 security and audit telemetry
- Working knowledge of Microsoft Sentinel and KQL for investigation and correlation
- Experience running vulnerability management and patch compliance, including follow-up with system owners
- Experience with DLP and access controls
- Ability to understand the risk behind operational issues, set sensible priorities, and work independently
- Track record of following problems through to resolution and documenting findings so others can act on them
WHAT WE OFFER
OWNERSHIP AND FLEXIBILITY
- Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
HEALTH AND TIME OFF
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
GROWTH AND TEAM EXPERIENCE
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
We're looking for a Documentation Engineering Manager to lead this work. What you’ll do Lead the execution, development, and prioritization of the Docs Engineering team while remaining hands-on in both technical writing and engineering.
Location: San Francisco
Perplexity is AI for people who expect more. This role brings that same standard to how our data team works, with AI at the center of everything we do.
We're looking for someone who's been a great data scientist, analytics engineer, or data engineer: the kind of person who knows which metric actually matters, can design an A/B test that answers the real question, has gone deep on a data model because something didn't add up, and has decided that the highest-leverage thing they can do next is build AI systems that fundamentally change how data science gets done.
You'll build AI agents and internal systems that can increasingly handle end-to-end analysis workflows: forming hypotheses, writing and running queries, interpreting results, and drafting recommendations with the right evaluation, review, and guardrails. You'll build the retrieval infrastructure and evaluation loops that let AI systems query the warehouse reliably. You'll create workflows that detect, diagnose, and help fix data issues before they become company-wide problems. You'll build the infrastructure that multiplies what a small data team can ship.
You'll join a data team that's already using AI across its work. The next step is turning those individual workflows into scalable systems, shared tools, and an AI-native operating model that becomes a benchmark for how modern data teams work.
WHAT YOU'LL DO
- Build AI agents that do data science - not just SQL copilots, but systems that can safely explore data, form hypotheses, run queries, interpret results, and generate actionable recommendations with clear evaluation and human review loops.
- Make AI systems query the warehouse reliably - build the retrieval infrastructure and evaluation loops that let agents use our semantic context and metadata accurately.
- Accelerate the AI-native data workflow - turn the best existing AI-assisted workflows into repeatable systems, reusable tools, and patterns the whole data team can adopt.
- Automate the data lifecycle - build self-healing pipelines, automated dbt model generation and validation, data quality agents, and diagnosis workflows that reduce manual firefighting.
- Ship AI-powered experiment analysis - build agents that interpret A/B test results, flag statistical issues, identify likely drivers, and draft ship/no-ship recommendations.
- Turn the data team into a product team - build internal data products that stakeholders use every day, replacing ad hoc requests with self-serve AI interfaces.
- Own the full lifecycle - identify high-leverage problems, prototype with LLMs, evaluate accuracy, design the UX, ship to production, and monitor quality over time.
WHAT WE'RE LOOKING FOR
- 6+ years in data science, analytics engineering, data engineering, or a related role. You've been close enough to real data work to know what should and should not be automated.
- Deep SQL and analytics judgment - you can reason through metrics, experiments, data models, and messy warehouse reality without relying on a tool to think for you.
- Strong product sense - you understand what stakeholders actually need, what makes a workflow adoptable, and how to turn a prototype into a product people use.
- Hands-on LLM experience - you've built with frontier models, agents, RAG systems, evals, or AI-powered workflows and have opinions about where they work and where they fail.
- Pipeline and modeling fluency - you've worked with dbt, warehouse schemas, data quality issues, and the practical tradeoffs behind durable data systems.
- Builder mentality - you see a manual process and immediately think about how to systematize it. You ship fast, measure quality, and iterate.
- Autonomy - this is a new function. You'll help define the roadmap as much as execute it.
BONUS
- Experience building production AI agents or agent evaluation systems.
- Experience with Snowflake, semantic layers, or metadata systems.
- Experience building internal tools, Slack bots, CLIs, or developer productivity products that people actually used.
- Strong experimentation background, including metric design and statistical interpretation.
- Experience with BI tools and the judgment to know what should be automated versus kept human-reviewed.
- Early-stage startup experience.
WHY THIS ROLE
- Set the standard for the industry - Perplexity's data team is already using AI across its work. You'll turn that into something other data teams look to as the benchmark.
- Build AI with AI - Perplexity builds AI for people who expect more. You'll bring that same level of ambition to how the company works with data.
- Frontier models, day one - you're at an AI company with access to frontier infrastructure and people who deeply understand what's possible.
- Massive leverage - the systems you build will multiply the output of every data team member and every stakeholder who needs data.
- Direct impact - small team, no layers of approval. Idea to shipped system in days, not quarters.
Location: Subang Jaya, Malaysia
Workplace: hybrid
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.
This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus.
Reporting into
Senior Business Process Manager
, we are searching for a team member to join us as
Process Excellence & Digital Transformation Manager (SAP)
.
Can you say yes?
The
Process Excellence & Digital Transformation Manager
leads regional initiatives to
simplify, standardise, and improve business processes
across Asia-Pacific. The role helps business units move from inconsistent, manual, or complex ways of working to
clearer, faster, and more efficient processes
supported by common definitions, practical guidelines, best practices, and fit-for-purpose system solutions.
The role works closely with business units, Global Process Owners, and IT to identify operational pain points, analyse root causes, and design practical improvements that can be scaled across countries. This includes
optimising SAP and other ERP processes, improving system usage and data quality, and reducing manual work
through tools such as workflows, Robotic Process Automation (RPA), system interfaces, reporting solutions, and other automation opportunities.
The successful candidate must be able to operate at both strategic and detailed levels:
influencing senior stakeholders with clear recommendations
while also working hands-on with process flows, data, system logic, and operational teams to deliver sustainable change. The role includes
people management responsibility for one to two direct reports
, guiding and developing team members to support the delivery of overall regional initiatives. The role requires strong ownership, structured problem solving, and the ability to lead through influence in a regional, multi-country environment.
What you will be doing
Process Improvement & Change Leadership
· Drive end-to-end process improvement initiatives, from problem definition through to solution design and implementation
· Define and monitor success measures to assess adoption, process performance and realized business outcomes using feedback and data to drive continuous improvement.
· Lead structured root cause analysis (e.g. data-driven analysis, process diagnostics) to identify underlying issues in business processes and systems.
· Design practical, scalable process solutions, balancing standardization, control, and local business needs.
· Act as a change agent, proactively challenging the status quo and guiding stakeholders through change.
· Translate complex analysis and process issues into clear, compelling executive-level narratives, recommendations and business cases that enable senior management decision making
Project & Stakeholder Management
· Take end-to-end ownership of assigned transformation initiatives, independently driving progress, resolving ambiguity and escalating decisions or risks where appropriate
· Gather, document, and prioritize detailed business requirements.
· Lead or support
User Acceptance Testing (UAT)
, ensuring solutions meet real business needs.
· Act as a trusted partner to Global Process Owners, providing strong APAC input into global designs.
Digitization & System Enablement
· Identify opportunities to
digitize and automate manual or inefficient processes
.
· Work closely with IT and data teams to translate business requirements into system and reporting solutions.
· Support regional digitization efforts through:
· Clear functional specifications
· Data and logic validation
· Hands-on testing and iteration
People Management & Team Enablement
· Coach and guide team members to strengthen
process thinking, problem-solving capability, and business partnering skills
.
· Set clear priorities, expectations, and ways of working to ensure the team delivers against agreed objectives.
· Drive team performance by providing regular feedback, removing roadblocks, and enabling ownership of key deliverables.
What we would love for you to have
Minimum
8 years’ experience
in business process improvement, business analysis, or a similar role.
Proven ability to diagnose complex business and system problems, perform deep root cause analysis, design and implement pragmatic, data-driven solutions
Strong working knowledge of at least one
SAP module (e.g. SD, FI/CO, PtM)
with an understanding of associated business processes and data structures
Hands on experience designing or implementing workflow automation solutions (e.g.
Microsoft Power Platform/ Power Automate, SAP Build Process Automation, Nintex, ProcessMaker or other similar platforms
) or Working knowledge of
basic coding or scripting
to support digitization and automation (e.g.
Python, JSON, SQL
)
Cross-functional SAP knowledge across multiple modules
SAP BW / business intelligence and reporting solutions such as Tableau or Power BI
Experience mapping end-to-end processes with Business Process Model and Notation(BPMN) or similar process-modelling standards
What happens next?
Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.
At Knauf, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed. For information about how we collect, use and protect your personal data during the recruitment process, please read our
Privacy Notice For Job Applicants
. The hiring legal entity is
Malaysia
.
Location: Los Angeles, USA
Riot Games' social channels span across numerous platforms and services to support players all across the globe. They're the primary method of communication with our highly-engaged players, supporting product releases, updates, community feedback and, obviously, memes.
As a Global Social Media Intern, you’ll work with Riot Games’ social media and community teams to help execute social media strategies that connect players with our games, brands, and communities around the world. You’ll support the day-to-day operations of Riot’s global social media ecosystem, including coordinating content and campaigns, maintaining channel tools and processes, and helping teams deliver timely, engaging, and player-focused communications. You’ll collaborate with regional and cross-functional teams to ensure our social media presence is globally aligned, locally relevant, and responsive to player conversations. Overall, you’ll play an important role in helping Riot build and maintain meaningful connections with players through social media, strengthening the communities surrounding all of Riot’s IP.
Responsibilities:
Work across Brand, Creative, Editorial, Influencer, Social and PR teams to champion player-first ideas and help build campaigns and strategies that support goals at the global level
Assist with the creation and execution of the communication strategy for players, including through social platforms
Assist in maintaining social media operations and admin functions, including access to channels and software tools, new staff onboarding, and best practices documentation
Help build a connection with existing players and potential new players, both with organic and paid strategies
Support with global and regional social teams with project organization, field international and cross-functional requests, oversee management of intake processes and policies.
Monitor and escalate social media discussions and platform issues
Required Qualifications:
Currently enrolled in a college, university or non-degree program
Graduating in the 2027 or 2028 calendar year
Available to work full-time hours for the 12 week internship duration
Experience or education in community management, influencer relations, marketing communications or related field
Familiarity with League of Legends, VALORANT, or Riot’s IP
Desired Qualifications:
Experience with online gaming and/or digital content creation
Familiarity with marketing communications planning and campaign integration
Comfortable working in fast-paced, highly collaborative environments
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will certainly be looking at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Applications close Monday, January 4th, 2027 at 11:59pm PT
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $35.00
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO:
- Set the standard for great marketing and PR in a hyper growth, founder-led company.
- Work cross functionally to raise awareness of Sierra.
- Maintain overall responsibility for local marketing as well as press, public speaking and social media.
- Be a key part of Sierra’s global Marcomms team — pitching in as needed.
What You’ll Bring:
- Deep knowledge of Singapore and the ASEAN/APAC tech/business environment.
- Entrepreneurial and scrappy — you like to try new things, and you lean into risk.
- A problem solver — you roll up your sleeves and solve what’s thrown at you.
- Fast and calm — you move quickly and are poised under pressure.
- Strong execution — you deliver what you promise, to a high standard.
- Creative — you can set the standard for what drives conversation in enterprise PR.
- Excellent communicator — you have strong written and verbal communications.
- A true generalist — you've worked across marketing, communications, events or strategy, and you can switch between them in the same day.
- Great team player — you’re low ego and enjoy working with people at every level. You are good at building and maintaining relationships, internally and externally.
- Understanding of marketing, the press and social media — either from working at a company, in government or as a journalist.
- Good judgement and professionalism — you can navigate ambiguity and can be trusted with sensitive or confidential initiatives.
Even Better:
- Proven track record working in a fast paced company.
- Experience in executive marketing, abm or PR
- Strong written and spoken English.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco
Perplexity is AI for people who expect more. This role brings that same standard to how our data team works, with AI at the center of everything we do.
We're looking for someone who's been a great data scientist, analytics engineer, or data engineer: the kind of person who knows which metric actually matters, can design an A/B test that answers the real question, has gone deep on a data model because something didn't add up, and has decided that the highest-leverage thing they can do next is build AI systems that fundamentally change how data science gets done.
You'll build AI agents and internal systems that can increasingly handle end-to-end analysis workflows: forming hypotheses, writing and running queries, interpreting results, and drafting recommendations with the right evaluation, review, and guardrails. You'll build the retrieval infrastructure and evaluation loops that let AI systems query the warehouse reliably. You'll create workflows that detect, diagnose, and help fix data issues before they become company-wide problems. You'll build the infrastructure that multiplies what a small data team can ship.
You'll join a data team that's already using AI across its work. The next step is turning those individual workflows into scalable systems, shared tools, and an AI-native operating model that becomes a benchmark for how modern data teams work.
WHAT YOU'LL DO
- Build AI agents that do data science - not just SQL copilots, but systems that can safely explore data, form hypotheses, run queries, interpret results, and generate actionable recommendations with clear evaluation and human review loops.
- Make AI systems query the warehouse reliably - build the retrieval infrastructure and evaluation loops that let agents use our semantic context and metadata accurately.
- Accelerate the AI-native data workflow - turn the best existing AI-assisted workflows into repeatable systems, reusable tools, and patterns the whole data team can adopt.
- Automate the data lifecycle - build self-healing pipelines, automated dbt model generation and validation, data quality agents, and diagnosis workflows that reduce manual firefighting.
- Ship AI-powered experiment analysis - build agents that interpret A/B test results, flag statistical issues, identify likely drivers, and draft ship/no-ship recommendations.
- Turn the data team into a product team - build internal data products that stakeholders use every day, replacing ad hoc requests with self-serve AI interfaces.
- Own the full lifecycle - identify high-leverage problems, prototype with LLMs, evaluate accuracy, design the UX, ship to production, and monitor quality over time.
WHAT WE'RE LOOKING FOR
- 6+ years in data science, analytics engineering, data engineering, or a related role. You've been close enough to real data work to know what should and should not be automated.
- Deep SQL and analytics judgment - you can reason through metrics, experiments, data models, and messy warehouse reality without relying on a tool to think for you.
- Strong product sense - you understand what stakeholders actually need, what makes a workflow adoptable, and how to turn a prototype into a product people use.
- Hands-on LLM experience - you've built with frontier models, agents, RAG systems, evals, or AI-powered workflows and have opinions about where they work and where they fail.
- Pipeline and modeling fluency - you've worked with dbt, warehouse schemas, data quality issues, and the practical tradeoffs behind durable data systems.
- Builder mentality - you see a manual process and immediately think about how to systematize it. You ship fast, measure quality, and iterate.
- Autonomy - this is a new function. You'll help define the roadmap as much as execute it.
BONUS
- Experience building production AI agents or agent evaluation systems.
- Experience with Snowflake, semantic layers, or metadata systems.
- Experience building internal tools, Slack bots, CLIs, or developer productivity products that people actually used.
- Strong experimentation background, including metric design and statistical interpretation.
- Experience with BI tools and the judgment to know what should be automated versus kept human-reviewed.
- Early-stage startup experience.
WHY THIS ROLE
- Set the standard for the industry - Perplexity's data team is already using AI across its work. You'll turn that into something other data teams look to as the benchmark.
- Build AI with AI - Perplexity builds AI for people who expect more. You'll bring that same level of ambition to how the company works with data.
- Frontier models, day one - you're at an AI company with access to frontier infrastructure and people who deeply understand what's possible.
- Massive leverage - the systems you build will multiply the output of every data team member and every stakeholder who needs data.
- Direct impact - small team, no layers of approval. Idea to shipped system in days, not quarters.
Location: Ireland - Dublin Office
Workplace: Hybrid
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
IT HELPDESK SPECIALIST, LEVEL 3 SUPPORT
Location: Dublin, Ireland
Work arrangement: Hybrid, with at least two days per week in the office
Coverage: EMEA and APAC
ABOUT CLICKUP
ClickUp’s mission is to make the world more productive. Our all-in-one platform helps teams plan, track, and collaborate in one place. Behind the scenes, our IT team keeps employees equipped, connected, and ready to do their best work.
We’re looking for an experienced IT Helpdesk Specialist to provide hands-on, Level 3 support for employees across EMEA and APAC. You’ll tackle complex technical issues, support our growing office presence, and help us build a secure, AI-forward approach to IT support.
WHAT YOU’LL DO
- Own complex employee support issues from investigation through resolution, knowing when to bring in other IT or Security partners.
- Troubleshoot macOS, hardware, software, connectivity, identity, and access issues for employees in office and remotely.
- Support Apple device deployment and management using Jamf and Apple Business Manager.
- Manage employee access and account changes using Okta and other business applications, following established security practices.
- Help employees with onboarding, offboarding, device setup, and equipment needs.
- Keep tickets, troubleshooting notes, and support documentation clear and useful.
- Look for opportunities to improve support processes and use AI thoughtfully to solve problems and reduce repetitive work.
- Partner with IT, Security, People Operations, and Workplace teams to support employees and offices across the region.
WHAT WE’RE LOOKING FOR
- At least 5 years of experience in IT support, helpdesk, service desk, desktop support, or a similar role.
- Strong macOS troubleshooting skills and hands-on experience with Jamf, Okta, and Apple Business Manager.
- Experience investigating and resolving complex support issues with a methodical, service-minded approach.
- A solid understanding of IT fundamentals and basic AI principles, including how to use AI tools responsibly and assess their output.
- A security-first mindset, including care with employee data, device security, identity verification, and access.
- Clear communication and the ability to make technical issues understandable to people with different levels of technical experience.
- Ability to support employees across EMEA and APAC and work from our Dublin office at least two days a week.
- Willingness to travel between Dublin and London as needed, with potential travel to the US or other parts of Europe when business needs require it.
NICE TO HAVE
- Experience with Bash, scripting, coding, or automation. You don’t need to be a software engineer: we value practical problem-solving and thoughtful use of AI-assisted tools.
- Experience supporting employees across multiple offices or time zones.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
CoinTracker is looking for a customer support seasonal contractor to resolve complex crypto, wallet, exchange, and tax-reporting issues while delivering clear written support and documenting recurring problems.
Sensmore is looking for a Robotics Operator Working Student to operate autonomous machines, supervise safety, document sessions, troubleshoot issues, and support testing.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Singapore
What You Would Do Here:
At Cloudflare, our mission is to empower our people to do their best work. We're looking for a motivated and detail-oriented
People Operations Manager
to join our growing team. In this manager role, you'll play a crucial part in supporting our rapidly expanding organization by ensuring the seamless and efficient experience for our employees, from inquiry resolution to accurate data management, and auditing of critical People and Payroll processes within the APJC region.
You'll be instrumental in
guiding and developing a team
focused on delivering world-class employee inquiry support. This includes acting as an
escalation point for more complex matters
involving People and Payroll questions, and ensuring that all transactions meet minimum standards, keeping our people systems auditable, clean, and up-to-date. A key focus will be on
providing high-quality customer support to our internal clients and stakeholders
, ensuring their needs are met with efficiency and accuracy. As we scale, you'll also have exciting opportunities to
contribute to the design and improvement of our existing processes
, aligning our operations across multiple regions.
Responsibilities:
Lead HR Service Delivery: Guide and develop a team focused on providing world-class employee inquiry support, serving as an escalation point for complex People and Payroll matters.
Ensure Data Integrity & Compliance: Oversee HR transactions to ensure they meet minimum standards, maintaining auditable, clean, and up-to-date people systems.
Drive Operational Excellence: Partner with regional senior management and stakeholders to address their specific HR operational needs with high responsiveness and accuracy.
Manage Payroll Operations: Oversee monthly payroll inputs, ensuring accuracy and timely submission.
Uphold Compliance Standards: Manage adherence to SOX Control & Compliance, ensuring all Standard Operating Procedure (SOP) requirements are meticulously followed and documented.
Optimize HR Processes: Contribute to the design, tracking, and implementation of improvements for HR business processes, translating operational needs into technical requirements.
Facilitate Regional Approvals: Manage the regional offer approval process, ensuring strict compliance with internal guidelines.
Support System Enhancements: Contribute to the implementation of improvement projects defined by the People Services group, collaborating with Centers of Excellence (COEs) and other internal teams to test new functionality and troubleshoot technical issues within HR systems.
Analyze & Report: Analyze support tickets and HR business processes to provide regional status insights and identify opportunities for continuous process enhancements.
What You'll Bring:
Experience: 3+ years of leadership experience in People Operations, HR Service Delivery, or Payroll.
HR Systems & AI Tools Expertise: Familiarity with HR systems such as Workday and Zendesk, as well as experience leveraging AI-driven HR tools and automated ticket/inquiry triage solutions. Experience with Core HR, Talent, and Compensation modules is a plus.
Process Improvement & Automation Mindset: Proven ability to support and contribute to projects aimed at enhancing operational efficiency, including leveraging AI-assisted workflows to optimize service delivery.
Attention to Detail & Accuracy: Highly detailed and process-oriented with a strong commitment to accuracy in all HR transactions and data management.
Compliance Knowledge: Foundational knowledge of APJC countries' employment law and a clear understanding of operating within these regulatory environments.
Customer Focus: A strong customer service orientation and a dedication to delivering a positive internal client and employee experience.
Communication Skills: Excellent oral and written communication skills, with the ability to clearly present information and respond to cross-regional and cross-functional inquiries.
Prioritization & Execution: Adept at prioritizing tasks, executing effectively, and providing clear status reports as needed.
Organizational & Problem-Solving Skills: Strong organizational, problem-solving, and time management abilities.
Adaptability & Technical Aptitude: Highly adaptable in a global, fast-paced environment with a willingness to adopt AI-assisted data analysis and reporting tools to streamline APJC operations.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Singapore
What You Would Do Here:
At Cloudflare, our mission is to empower our people to do their best work. We're looking for a motivated and detail-oriented
People Operations Manager
to join our growing team. In this manager role, you'll play a crucial part in supporting our rapidly expanding organization by ensuring the seamless and efficient experience for our employees, from inquiry resolution to accurate data management, and auditing of critical People and Payroll processes within the APJC region.
You'll be instrumental in
guiding and developing a team
focused on delivering world-class employee inquiry support. This includes acting as an
escalation point for more complex matters
involving People and Payroll questions, and ensuring that all transactions meet minimum standards, keeping our people systems auditable, clean, and up-to-date. A key focus will be on
providing high-quality customer support to our internal clients and stakeholders
, ensuring their needs are met with efficiency and accuracy. As we scale, you'll also have exciting opportunities to
contribute to the design and improvement of our existing processes
, aligning our operations across multiple regions.
Responsibilities:
Lead HR Service Delivery: Guide and develop a team focused on providing world-class employee inquiry support, serving as an escalation point for complex People and Payroll matters.
Ensure Data Integrity & Compliance: Oversee HR transactions to ensure they meet minimum standards, maintaining auditable, clean, and up-to-date people systems.
Drive Operational Excellence: Partner with regional senior management and stakeholders to address their specific HR operational needs with high responsiveness and accuracy.
Manage Payroll Operations: Oversee monthly payroll inputs, ensuring accuracy and timely submission.
Uphold Compliance Standards: Manage adherence to SOX Control & Compliance, ensuring all Standard Operating Procedure (SOP) requirements are meticulously followed and documented.
Optimize HR Processes: Contribute to the design, tracking, and implementation of improvements for HR business processes, translating operational needs into technical requirements.
Facilitate Regional Approvals: Manage the regional offer approval process, ensuring strict compliance with internal guidelines.
Support System Enhancements: Contribute to the implementation of improvement projects defined by the People Services group, collaborating with Centers of Excellence (COEs) and other internal teams to test new functionality and troubleshoot technical issues within HR systems.
Analyze & Report: Analyze support tickets and HR business processes to provide regional status insights and identify opportunities for continuous process enhancements.
What You'll Bring:
Experience: 3+ years of leadership experience in People Operations, HR Service Delivery, or Payroll.
HR Systems & AI Tools Expertise: Familiarity with HR systems such as Workday and Zendesk, as well as experience leveraging AI-driven HR tools and automated ticket/inquiry triage solutions. Experience with Core HR, Talent, and Compensation modules is a plus.
Process Improvement & Automation Mindset: Proven ability to support and contribute to projects aimed at enhancing operational efficiency, including leveraging AI-assisted workflows to optimize service delivery.
Attention to Detail & Accuracy: Highly detailed and process-oriented with a strong commitment to accuracy in all HR transactions and data management.
Compliance Knowledge: Foundational knowledge of APJC countries' employment law and a clear understanding of operating within these regulatory environments.
Customer Focus: A strong customer service orientation and a dedication to delivering a positive internal client and employee experience.
Communication Skills: Excellent oral and written communication skills, with the ability to clearly present information and respond to cross-regional and cross-functional inquiries.
Prioritization & Execution: Adept at prioritizing tasks, executing effectively, and providing clear status reports as needed.
Organizational & Problem-Solving Skills: Strong organizational, problem-solving, and time management abilities.
Adaptability & Technical Aptitude: Highly adaptable in a global, fast-paced environment with a willingness to adopt AI-assisted data analysis and reporting tools to streamline APJC operations.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Limassol, Cyprus
We are looking for motivated and results-driven Sales Agents to join our Sales Department.
The team will focus exclusively on registered players who have not yet made their First Time Deposit (FTD). The main goal is to establish contact with these players, build relationships, and convert them into first-time depositors.
Key Responsibilities:
Contact registered players who have not made their first deposit through outbound calls and emails.
Build rapport with players and encourage them to make their first deposit.
Present available welcome offers, promotions, and platform features.
Answer player questions, handle objections, and assist with any issues related to making a deposit.
Keep track of player interactions and update the CRM system accordingly.
Requirements:
Previous experience in a call centre or outbound sales environment, preferably in iGaming or Forex.
Strong communication and sales skills.
Confidence in making outbound calls and handling objections.
Ability to engage with players and build relationships.
Comfortable working in a fast-paced, target-driven environment.
Experience working with CRM systems is an advantage.
English is mandatory, and any addition
al language such as French, Italian, Portuguese, Spanish, Greek and German would be highly desirable.
By joining us, you can expect:
A unique opportunity to build a career in a global, fast-growing company.
An attractive remuneration package, based on qualifications and experience.
Continuous learning and development opportunities.
Company-wide events and team activities, fostering a fun and supportive work environment.
Wolt monthly allowance.
Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages.
Medical and wellness app, supporting both mental and physical well-being!
Apply now and let’s achieve success together
Apply at https://aloplay.bamboohr.com/careers/132?source=aWQ9MTg%3D to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Egypt
The Technical Support Engineer - L1 will be part of the Level 1 team in Cincom's new 24/7 Support function, based in Cairo, and the first point of contact for Cincom customers experiencing technical issues with their enterprise software products, including CPQ, Eloquence and Cincom Smalltalk.
The role focuses on receiving and managing customer cases, performing initial technical investigations, following established troubleshooting procedures, and ensuring timely escalation to the appropriate product specialists when deeper investigation is required.
This is an opportunity for a recent graduate or early-career engineer with strong technical fundamentals, analytical thinking and a customer-oriented mindset to develop expertise in enterprise software support.
The role operates within a 24x7x365 support organisation and requires flexibility to work rotating shifts, including nights, weekends and public holidays.
KEY RESPONSIBILITIES
Case Management
Act as the first point of contact for customers reporting technical issues with Cincom products.
Register, categorise, prioritise and manage incoming support cases in Zoho Desk in accordance with established procedures, severity definitions and service levels.
Investigation & Troubleshooting
Perform initial technical investigation and troubleshooting to identify the nature and potential source of reported issues.
Follow documented troubleshooting procedures, knowledge articles, known-issue playbooks and Cincom's AI-assisted knowledge tools to resolve supported L1 cases.
Collect and analyse relevant technical information, including error messages, logs, timestamps, system details and troubleshooting results.
Identify whether reported issues may relate to application behaviour, operating systems, databases, infrastructure or network connectivity.
Escalation & Customer Communication
Recognise issues requiring deeper technical investigation and escalate them to Level 2 support, Hosted Services or the product engineering teams (Level 3) with complete technical findings.
Recognise any report of a possible security vulnerability or active exploitation and route it immediately through the security escalation process, as these carry strict regulatory reporting deadlines.
Maintain end-to-end ownership of customer-facing cases, ensuring regular updates, appropriate follow-up and clear communication until resolution.
Participate in customer calls and communicate technical information clearly to both technical and non-technical audiences.
Maintain accurate and consistent case documentation, including investigation steps, findings, actions taken and escalation details.
Collaborate with L2 engineers, Hosted Services and Product Engineering teams to facilitate effective case resolution.
Knowledge & Continuous Improvement
Contribute to the development and maintenance of the technical knowledge base, troubleshooting guides and self-service content.
Identify recurring issues and knowledge gaps and share observations with senior engineers to support continuous service improvement.
Develop technical knowledge across Cincom's product portfolio, gradually building deeper expertise in assigned products and support areas.
Security & Data Protection
Handle customer data, logs and system access in line with Cincom's information security, data protection (including GDPR) and customer confidentiality requirements.
Follow the controls that support Cincom's ISO 27001 and SOC 2 programmes, including access management and evidence of how cases are handled.
Requirements
WHAT WE'RE LOOKING FOR
Essential
Bachelor’s degree in computer science, Computer Engineering, Information Systems or a related technical discipline.
0–2 years of relevant experience; fresh graduates are encouraged to apply.
Strong technical fundamentals in operating systems, networking and application technologies.
Good analytical and troubleshooting skills, with the ability to investigate problems logically and systematically.
Ability to understand technical information, identify relevant symptoms and determine appropriate next steps.
Strong written and verbal communication skills in English.
Good organisational skills and the ability to manage multiple cases while maintaining appropriate priorities and follow-up.
Ability to work effectively within a team and collaborate with different technical functions.
Customer-oriented mindset, ownership, attention to detail and willingness to learn.
Able to work rotating shifts, including nights, weekends and public holidays, in a 24x7x365 support environment.
Technical Foundations
The following technical foundations are essential at foundation level. Product-specific skills are taught on the job.
1. Linux / Unix Fundamentals
Basic command-line proficiency, understanding of file systems, permissions, processes, services and system logs.
2. Networking Fundamentals
Understanding of TCP/IP, IP addressing, DNS, DHCP, ports, routing and connectivity troubleshooting tools.
3. Windows Operating Systems
Basic knowledge of Windows operating systems, services, Event Viewer, Windows Server and Active Directory.
4. Application & Database Fundamentals
Understanding of client-server architecture, application troubleshooting, log analysis, database fundamentals, basic SQL, HTTP/HTTPS and REST APIs.
Desirable
The following skills and experience are desirable:
Basic programming or scripting knowledge, preferably Python or PowerShell.
Familiarity with JSON, APIs and application integration concepts.
Exposure to database technologies such as SQL Server, MySQL or MongoDB.
Familiarity with virtualisation and cloud computing fundamentals.
Academic projects or internships involving software applications, databases, operating systems or infrastructure.
Previous exposure to enterprise software or technical support environments.
Linux certifications such as Linux Essentials, RHCSA or equivalent.
Networking certifications such as CCNA or equivalent.
Microsoft technical certifications.
Basic programming or database certifications.
Additional language skills, particularly French, German or Italian.
PRODUCT KNOWLEDGE
Previous knowledge of Cincom products is not required. However, the successful candidate will be expected to develop familiarity with the company's enterprise software portfolio, starting with the products in scope for Level 1, during onboarding and technical enablement.
HOW SUCCESS IS MEASURED
First 90 days
Product and process onboarding completed for the products in scope, with knowledge checks passed.
Handling Level 1 cases independently on the shift rota.
Case records consistently meet the documentation standard in quality checks.
Ongoing
First response and update times within the agreed service levels.
Share of cases resolved at Level 1 against the team target.
Escalations reach Level 2 or Level 3 with complete information first time.
Customer satisfaction scores on closed cases.
Regular, useful contributions to the knowledge base.
СтажёрHyderabad, India
ГибридleadSan Francisco; Austin; New York City
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УдалённоseniorKazakhstan; Serbia; Poland; Georgia; 🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time; Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
San Francisco
ГибридSubang Jaya, Malaysia
СтажёрLos Angeles, USA
ОфисSingapore
San Francisco
ГибридIreland - Dublin Office; You’ll tackle complex technical issues, support our growing office presence, and help us build a secure, AI-forward approach to IT support; Experience supporting employees across multiple offices or time zones; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com