Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Finance Systems Analyst focused on integrations and automation, you’ll support the Finance Systems team in building, maintaining, and testing Application Programming Interface (API) integrations across core financial applications. You’ll work closely with senior Finance Systems team members to keep financial platforms communicating reliably, ensure automations run as expected, and document integration testing thoroughly in this hands-on, technically oriented role at the intersection of finance operations and systems engineering. By improving the reliability of financial data flows, you’ll contribute to 1Password’s mission of making it safer to use technology every day.
How we’re using AI today
On the Finance team, we’re using AI to drive productivity, scale insight, and deliver better decision-making across 1Password. AI helps us move faster and sharpen our thinking, from summarizing context and pressure-testing assumptions to turning complex inputs into clear executive-level narratives. We bring AI into our work thoughtfully, improving repeatable workflows while staying accountable for the accuracy, confidentiality, and controls behind every output, creating space to focus on judgement, strategic partnership, and meaningful business outcomes.
This is a remote opportunity within Canada and the US.
What we're looking for:
• Build a foundation in technical work involving Application Programming Interfaces (APIs), integrations, automation, or related systems.
• Work with Representational State Transfer (REST) APIs and JavaScript Object Notation (JSON) data.
• Write or adapt scripts in Python, JavaScript, or another programming language, and apply sound technical logic across different tools and platforms.
• Create and execute test cases for integrations and automated workflows, including edge cases, error handling, and retry logic.
• Learn unfamiliar systems and technologies independently, using research and available tools to solve problems effectively.
• Communicate clearly with technical and non-technical partners to understand requirements and explain solutions.
• Document integrations, test results, and workflows clearly; experience with financial systems, NetSuite, Workato, Postman, or similar tools is helpful.
What you can expect:
• Support the design, development, maintenance, and release of integrations across financial applications such as NetSuite, Salesforce, Zip, Ramp, UKG, Workato, and Stripe.
• Write and maintain scripts that automate data flows, transformations, and system-to-system synchronization.
• Build and refine Workato recipes and integration workflows using APIs, JSON payloads, and webhooks.
• Assist with SuiteScript customizations within NetSuite and develop small utilities that reduce manual work.
• Design and run integration tests, validate data accuracy from end to end, and document results and follow-up actions.
• Troubleshoot integration failures and data discrepancies across connected systems.
• Collaborate with finance, accounting, procurement, data, legal, and other partner teams to understand needs, clarify requirements, and deliver reliable solutions.
USA-based roles only: The annual base salary for this role is between $83,000 USD and $116,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $78,000 CAD and $109,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States
Senior Engineering Manager, Data & AI
Lead the engineering team behind Foundry, Insights, Intel, and Voice: the agents, analytics, and data intelligence of the modern freight platform.
About the Role
Remote, United States. Some travel is required for team onsites, customer visits, and industry events. Relocation assistance is not provided.
The Senior Engineering Manager, Data & AI leads the engineering group behind Foundry, Insights, Intel, and Voice. You'll own the group's technical strategy, delivery, and quality, hire and develop its engineers, and stay hands-on by prototyping, writing evals, reading traces, and reviewing architecture in depth.
The team is about eight engineers today and growing. It also owns the shared foundation those products run on: a context graph that connects loads, trips, carriers, drivers, customers, documents, and conversations; event-sourced platform data streaming into the warehouse; and the evals, tracing, guardrails, and model routing every agent depends on.
Alvys facilitates more than $1 billion in funds every month across invoices, carrier payments, and driver settlements. Behind that volume is one of the richest operational datasets in freight. This team turns it into agents that do real work and intelligence customers can't get anywhere else.
Engineering leaders at Alvys are builders. Expect to spend about a third of your time building. You'll set the standard for how an AI-first team works: coding agents in the daily workflow, evals before scale, and production evidence over demos.
The platform runs on .NET (C#, and increasingly F#), TypeScript, and Python on Azure and AKS, with Cosmos DB, Postgres, Elasticsearch, Snowflake, dbt, and Fivetran underneath.
We're looking for someone who treats AI as a first-class material, both in what we build for customers and in how the engineering team works.
Industry Insight
Freight runs on phone calls, emails, PDFs, and tribal knowledge. The U.S. trucking industry is worth approximately $1 trillion today and is projected to grow by roughly 60% to nearly $1.5 trillion over the next decade.
Yet the work that moves that freight is still largely manual. Nearly 580,000 active U.S. motor carriers operate in a highly fragmented market; 91.5% run 10 or fewer trucks, and 99.3% run 100 or fewer. Few of these businesses will ever build a data team of their own. Every check call answered, rate confirmation read, and exception caught by software is time back for a small team running on thin margins.
Freight data is also structurally messy. A single load spans brokers, carriers, drivers, shippers, and documents, each with its own identifiers, and the truth lives across EDI messages, phone calls, and free text. Generic AI tooling doesn't model any of this. That's why we're building a context graph grounded in how freight actually moves.
Agents can now answer the phone, read documents, query operational data, and take actions inside a TMS. In freight, those actions move trucks and money. They must be correct, auditable, and safe.
About Alvys
Alvys is building the operating system for modern freight. Our AI-powered, cloud-native platform brings dispatch, driver mobile, safety and compliance, billing and settlements, native EDI, reporting, integrations, and automation into one product.
We were founded in 2020 by freight industry insiders who were tired of software built by people who had never moved a load. That combination of deep customer empathy and ambitious technology still defines us. We visit customers, learn how the work actually happens, prototype quickly, debate ideas openly, and turn the best ones into products people rely on.
More than 3,000 trucking and brokerage companies use Alvys today, including larger fleets with increasingly sophisticated operations. We've raised $77M to date, including a $40M Series B. That gives us real momentum and room to make bold bets, while remaining early enough that a great engineering leader can materially shape the product, team, and company.
We are building more than a modern interface for a traditional TMS. Foundry, our agent platform within Alvys, helps freight teams make decisions and complete work, and this team builds it. You'll work with curious, direct, low-ego people who solve hard problems, move quickly from prototype to production, and measure customer impact.
Our Principles
AI makes building cheap. It does not make judgment cheap.
The constraint has moved from writing code to deciding what to build and proving it is right. Agents belong in the middle of the pipeline. People remain accountable at both ends. These principles turn that into how we work every day.
Own the outcome
You own what you ship. "AI wrote it" is not an answer.
Judgment stays human. People decide what matters and whether the result is correct.
Verify independently
Generation and verification are separate. Tests, review, and approval run independently of the agent that did the work.
Autonomy is earned per workflow. Agents advance only on measured precision against human-verified outcomes. No number, no promotion.
Design for control
AI-first means security-first. Customer data stays on approved infrastructure under managed identity.
Cost is an engineering constraint. Every shared workflow has termination conditions and bounded fan-out.
Build durable systems
Knowledge is tool-agnostic. Reviewed intent lives once; vendor-specific machinery is generated from it.
Multiple vendors are a design assumption. Durable workflows don't couple to one model or harness.
Twice is a pattern. Automate repeated work and share it within 48 hours.
The Data & AI Portfolio
The Data & AI portfolio covers Foundry, our embedded automation and agent platform, including a unified agent chat that answers questions and takes actions; Insights, conversational analytics grounded in each customer's own operating data; Intel, proprietary data intelligence drawn from third-party, licensed, and proprietary data sources; and Voice, AI voice and chat agents for load status, driver check calls, and the follow-ups in between. It also includes the shared foundation: the context graph, the data platform that feeds it, and the evals, tracing, guardrails, and model routing behind every agent.
Why This Role
Few engineering leadership roles combine frontier AI work, a proprietary dataset, and an industry this underserved. This one does.
You build at the frontier, in production.
Context graphs, self-learning agents, voice agents, and agentic automation are still being figured out across the industry. Here you ship them to real customers, on live freight operations, not benchmarks.
You work with data no one else has.
More than 3,000 trucking and brokerage companies run on Alvys, and more than $1 billion in funds moves through the platform every month. Combined with third-party and licensed sources, that data is the raw material for intelligence no single fleet or brokerage could build alone.
Your work changes how an industry operates.
With 91.5% of carriers running 10 or fewer trucks, most of our customers will never hire a data team. The agents you build give a small business the leverage of a much larger one.
You own a portfolio, not a feature.
Four products share one platform. You set its architecture, choose its models and vendors, and decide where the team invests as it grows.
You shape the team from the start.
The group is about eight engineers today. You'll hire the next wave and set the standard for how an AI-first engineering team works at Alvys.
You stay close to the decisions.
You report to the Head of Engineering, work directly with customers and our Forward Deployed Engineering team, and have a direct line into company planning, backed by a $40M Series B.
What You'll Be Responsible For
Leading and Growing the Team
Manage, coach, and develop a team of about eight engineers, including senior engineers and tech leads, and grow it as the portfolio expands.
Hire senior and staff engineers, and keep the quality bar high as the team scales.
Run the team AI-first, with coding agents in the daily workflow and clear standards for how AI-written code is reviewed, tested, and shipped.
Owning Technical Strategy
Set technical direction for agents, data, and the context graph, and make the build, buy, and model calls with cost, quality, and speed in view.
Make tradeoffs across four products that share one platform, including what gets built, what gets cut, and where the team invests.
Building Agents That Learn
Own the agent development lifecycle from prototype to production to continuous improvement.
Build self-learning loops so agents improve from outcomes, user corrections, and transcripts, and make that improvement measurable.
Make evals a release gate. No agent ships without tests for quality, safety, latency, and cost.
Data and the Context Graph
Own the context graph that links loads, trips, carriers, drivers, customers, documents, and conversations, and the entity resolution that keeps it trustworthy.
Partner on the data platform that feeds it, including event streams, CDC into Snowflake, data quality, and lineage, so agents and analytics share one source of truth.
Capture decision traces (the inputs gathered, the rule applied, any exception, who approved it, and why) so precedent becomes searchable for agents and people, while rules stay explicit.
Combine third-party, licensed, and proprietary data sources into intelligence customers can act on, with the provenance, licensing terms, and tenant boundaries of each source respected.
Safety, Isolation, and Reliability
Design agents that change data with scoped permissions, human approvals, and audit trails, and defend against prompt injection and tool misuse.
Enforce tenant isolation and least privilege across every agent, tool, and data path.
Own reliability and unit economics. Track cost per task, per call, and per tenant, and keep margins healthy as usage grows.
Staying Hands-On
Spend about a third of your time building: prototype, write evals, read traces, and debug production.
Review your team's designs and code with real depth, and stay current on models and tools, separating what works in production from what demos well.
Cross-Functional Partnership
Work as a peer to product and design leadership on direction, architecture, sequencing, and delivery.
Work directly with customers and our Forward Deployed Engineering team, and turn repeated patterns into platform features.
The AI Fluency We Expect
We measure AI fluency by how you verify, not by how much you use AI. More autonomy is not always better. You match the level of autonomy to the risk of the work, and you hold yourself and the team to the same five competencies.
Delegation:
You decide whether to use AI at all, which task to hand off, and how much autonomy it gets.
Description:
You state goals, requirements, and limits clearly, from a single prompt up to project instructions, specs, and policy.
Discernment:
You check output against evidence: diffs, acceptance checks, evals, and production monitoring.
Diligence:
You own the effects, including data access, permissions, memory isolation, budgets, and kill switches.
Systems:
You know how models, context, tools, harnesses, and memory work, and where each one fails.
How You Work With Agents
Design multi-agent systems on paper before you build them. For each step, choose a rule, a small model, a frontier model, or a person, and measure cost per outcome, not cost per token.
Start from code-orchestrated workflows and add model-led autonomy only where the task needs exploration. Keep agent-to-agent handoffs few, and give each agent a contract: inputs, allowed tools, and output schema.
Put limits in code, not in prompts: hooks, sandboxed worktrees, and a stop condition, retry cap, and budget on every loop.
Separate the agent that writes from the agent that checks, and give the checker fresh context.
Work in an explore, plan, execute, verify, and compound rhythm, where every correction becomes a rule, skill, hook, or test.
Move fluently across Claude Code, Codex, and Cursor, and choose an editor-first or agent-first surface based on who should hold the controls for the next step.
Where You Take the Team
Bring every engineer to running goal-based loops, where specs and checks are written first, never weakened to pass, and run by the agent itself.
Move the team from steering every turn to designing the system that steers the agent: its context, its harness, and its loop.
Build toward agents that run continuously in hosted sandboxes, each with its own least-privilege identity, a named owner, a budget, and a tested kill switch, with risk-scaled human review on financial actions, auth, settlements, and customer data.
Close the improvement loop. Capture traces, run error analysis on real failures every week, encode the fixes, and gate every change to rules, memory, or evals behind evals and a human approver. Self-improving never means self-approving.
Minimum Qualifications
8+ years building software, including 3+ years managing engineers.
You've grown senior engineers and tech leads and remain a hands-on builder who can prototype, debug production, and review code credibly.
Production LLM systems.
You've shipped LLM-powered products to real users, not demos, and can explain what broke, what you measured, and what you changed.
Agentic engineering in your own work.
You build with coding agents every day and can show the multi-agent workflows, contracts, hooks, and loops you put into production, and the checks that kept them honest.
Depth in agent systems.
You've built with tool use, function calling, MCP, orchestration, memory, and retrieval, and you understand where agents fail.
Evaluation discipline.
You've built eval systems that combine offline suites, online metrics, human review, and transcript analysis, and used them to gate releases.
Strong data engineering judgment.
You've worked with event streams, CDC, cloud warehouses, dbt, and data quality, and you know how the shape of the data limits what models can do.
Distributed systems in production.
You've designed and operated production services with real reliability requirements.
Multi-tenant security.
You've secured multi-tenant SaaS and isolated customer data, and you treat agent permissions as a security boundary.
Language fluency.
You write Python or TypeScript fluently and are comfortable reading C#, F#, and .NET. Experience with F# or another functional language is a plus.
Startup-stage fit.
You've operated at Series B/C velocity amid ambiguity, thin support, competing priorities, and a bias toward shipping and learning.
Clear technical communication.
You can explain a tradeoff to an engineer, a customer, and an executive.
Preferred Qualifications
Knowledge graphs, context graphs, entity resolution, or GraphRAG in production.
Real-time voice agents, including telephony, speech-to-text, text-to-speech, turn-taking, and latency budgets.
Fine-tuning, reinforcement learning from feedback, or prompt optimization against eval sets.
Embedded automation or workflow platforms such as Activepieces, n8n, or Temporal.
SRE experience, or a record of running systems other teams depend on.
Logistics or freight experience, or another vertical where data is deeply entangled with operations.
Founder or early-stage engineering leadership experience.
A history of hiring, growing, and retaining excellent engineers.
Built by people who've moved freight. Come build the intelligence layer with us.
Learn more at
alvys.com
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Content Strategy Lead for Executive Programs, you will own what Anthropic brings to the table when we sit down with senior leaders from our most strategic customers. That covers Executive Briefings, Customer Advisory Boards, Executive Councils, and the other small-room gatherings where a C-level audience meets with our leaders, product teams, and researchers. You will set the content strategy across these programs, build the library of modules and the bench of speakers, and lead the team that keeps our content fresh as our models and products evolve.
This role works cross-functionally with Product & Solutions Marketing, who owns positioning and messaging across industries and products, and customer programs which owns each program's operations, intake, and customer experience. You own the layer in between: turning Anthropic's product, research, and policy story into sessions built for an executive audience, deciding who is best placed to deliver them, and designing interactive formats and demos that work for customers building on the frontier.
The right candidate has a product marketing or narrative background, has built content for C-level customer audiences at an enterprise technology company, and has managed a team.
Key responsibilities
Set and execute the content strategy across Executive Briefings, Customer Advisory Boards, Executive Councils, and other gatherings of strategic customers: the themes for the year, the narrative that connects them, and how content differs by program, audience, and purpose.
Build and maintain an evergreen library of content modules that program leads and account teams can assemble into an agenda without starting from scratch. Modules span product and roadmap, research, safety and policy, industry and use-case sessions, demos, and discussion guides.
Keep the library current. Set a refresh cadence tied to model and product launches, retire what is stale, maintain a pipeline of net-new content modules, and make sure nothing in front of a customer executive is out of date.
Identify, recruit, develop and certify speakers from Anthropic's executive, product, research, and go-to-market teams. Maintain the cross-program roster, shape each speaker's session, and prepare them for the room.
Design the experience, not only the presentation. Choose the format that fits the audience and the goal, whether that is a working session, a live demo, a conversation with a researcher, or a peer discussion among customers.
Partner with program leads on agendas for the highest-priority engagements, tailoring modules to the customer's objectives. Set the standards and templates that let every other engagement meet the same bar.
Work with Product & Solutions Marketing, Product, and Research so that executive-level content is ready when a launch happens, not weeks after.
Capture what customers say in these rooms, including themes, objections, and requests. Route it to Product, Research, Marketing, and go-to-market leadership, and use it to improve the content.
Measure what works, including session feedback, module usage, and speaker performance, and work with program leads to connect content to program outcomes.
Hire, manage, and develop the team responsible for executive program content, and set its quality bar.
Use Claude to scale the work: build workflows that tailor modules to a customer's industry and priorities so a customized session does not require a rebuild.
Minimum qualifications
Built content for C-level customer audiences in executive briefings, advisory boards, executive councils, or similar programs.
Built a content system that other people rely on, such as a module library, a session catalog, or a speaker program, and kept it current through frequent product change.
The technical fluency to work directly with researchers and engineers, understand what they have built, and explain it accurately to a business executive.
Experience coaching senior executives and technical experts as speakers, including giving direct feedback on their material.
Judgment about format: you know when a room needs a presentation, a demo, or a facilitated discussion, and you can design each one.
Experience managing people, including hiring and developing a team.
A high bar for writing. You can draft an executive session narrative yourself and improve one written by someone else.
Genuine interest in AI and in helping the world's largest enterprises adopt it responsibly.
Preferred qualifications
12+ years in product marketing, executive content, or executive customer programs at a B2B technology company. You have owned positioning and messaging for a technical product and know how to adapt it for different audiences.
Experience at a company where the product changes quickly and content has a short shelf life.
Hands-on experience using AI tools to produce or tailor content.
Experience facilitating executive discussions, not only preparing others to lead them.
Worked with customers in regulated industries such as financial services, healthcare, or the public sector.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Athens, Greece
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At DoorDash International, we're building the future of local commerce across some of Europe's leading delivery businesses, including Wolt and Deliveroo. Our teams work across brands and markets to identify opportunities, build scalable solutions and turn global capabilities into meaningful local impact.
Why Join Us?
At DoorDash International, execution drives impact. We combine the scale and technology of a global platform with a deep understanding of our local markets. You'll work across Wolt and Deliveroo, partnering with teams throughout EMEA markets to solve complex business problems and scale what works.
If you're passionate about using data to identify growth opportunities, turning insights into action and working across markets to drive measurable business impact, this is an opportunity to help shape how we grow our Restaurant business through better menus.
What you'll be doing
We are seeking a Menu Growth Senior Specialist to support Restaurant growth by improving restaurant Menu Performance and driving adoption of menu-related growth initiatives across EMEA.
Menus are a critical part of the customer and merchant experience. Their quality, completeness and use of growth features can influence customer choice, basket size and overall merchant performance.
You will work closely with the Menu Growth Manager to analyze menu performance, identify opportunities and translate insights into concrete initiatives. You will take end-to-end ownership of defined workstreams, such as Menu Completeness, and work with local Account Management and Merchant Operations teams to execute them across markets and measure their impact.
This is a hands-on Strategy & Operations role combining analytics, project management and stakeholder collaboration. You will independently drive your initiatives from analysis through execution and performance tracking, while partnering with the Menu Growth Manager and Consumer Teams on broader strategy and prioritization.
Day-to-day in this role you'll:
Menu Growth Analysis (~30%)
Analyze consumer needs around menu, merchant and business performance to identify gaps and growth opportunities.
Use SQL, Snowflake, spreadsheets and dashboards to investigate performance and support data-driven decision-making.
Work with the Menu Growth Manager to turn insights and hypotheses into concrete initiatives.
Track key metrics including and identify markets or merchant segments requiring additional focus.
Support impact measurement and experimentation to understand which interventions improve merchant and business outcomes.
Prepare clear analyses and recommendations that help EMEA and local teams make informed decisions.
Initiative Execution (~45%)
Own defined Menu Growth initiatives end-to-end, from planning through market rollout and performance tracking.
Support the rollout and adoption of EMEA initiatives
Translate initiatives into clear execution plans, timelines, materials and actions for participating markets.
Track progress against agreed targets and proactively identify execution gaps or blockers.
Coordinate follow-ups with local teams and support them in implementing agreed actions.
Measure results, document learnings and recommend improvements together with the Menu Growth Manager.
Help scale successful approaches and best practices across EMEA markets.
Market & Stakeholder Collaboration (~25%)
Work closely with local Account Management and Merchant Operations teams and their leaders across EMEA.
Support markets in understanding menu performance gaps and translating insights into concrete actions.
Build strong relationships with local stakeholders to drive adoption and execution of Menu Growth initiatives.
Gather structured market feedback and use it to improve future initiatives.
Coordinate with Analytics and Product when initiatives require additional data, insights or tooling support.
Share successful approaches and learnings across markets to accelerate adoption and reduce duplicated effort.
Our humble expectations
2–4 years of experience in Strategy & Operations, Business Operations, Marketplace/Commercial Operations or a comparable analytical role.
Strong analytical and structured problem-solving skills, with the ability to turn data into actionable recommendations.
Comfortable working with large datasets, SQL/Snowflake, Excel/Google Sheets and BI/dashboarding tools.
Familiarity with hypothesis-driven problem solving, experimentation and A/B testing principles.
First project management experience, with the ability to independently drive defined initiatives from analysis through execution.
A commercial mindset and curiosity about how merchant and customer behavior translates into business growth.
Strong stakeholder-management skills and a proactive, action-oriented approach to driving execution across teams and markets.
Fluent business English; experience in marketplaces, food delivery, e-commerce or high-growth tech is a plus.
What we offer
A fast-growing tech company with lots of career opportunities, both locally and internationally;
Employee Assistance Programme - therapy and wellbeing;
Employee discount on all Wolt orders;
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€2.014
—
€2.517 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Remote (US)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
About the team
As a Product Designer on Growth, you’ll turn ambitious ideas into meaningful experiences that move the business forward. More than 4 million Canadians trust Wealthsimple with their money. Your job is to grow that number by designing the experiences that turn clients into our biggest advocates.
You’ll partner with Product, Engineering and Marketing to rethink our referral strategy, support our highest visibility campaigns, and lead 0 to 1 social features from the ground up. You'll help define and lead our entire growth domain, rethink how people discover and share Wealthsimple, and create experiences that make our products more valuable as our community grows. It’s an opportunity to shape a brand new product area, move fast, and turn great ideas into measurable impact.
What you’ll do
- Build the loops that fuel growth. Design experiences that turn discovery into acquisition, engagement into advocacy, and happy clients into our strongest growth channel, driving new clients and net deposits.
- Help define Social at Wealthsimple. Explore and shape new ways for people to connect with their financial lives, from profiles and discovery to creators and sharing investing activity.
- Reinvent referrals. Rethink how people invite others to Wealthsimple, including seamless, real-world experiences like QR-based invites.
- Make big ideas tangible. Shape high-visibility campaigns like Monthly Millionaire and Match, creating experiences that reach millions of Canadians and give people a reason to engage.
- Experiment your way to impact. Prototype, launch, measure, learn, and iterate. Know when to double down, when to pivot, and when to move on.
- Own the experience end-to-end. Move fluidly from discovery and strategy to interaction design, polished visuals, and thoughtful micro-interactions.
- Shape what we build next. Partner closely with Product and Engineering to turn ambiguous problems into clear opportunities, influence roadmaps, and bring ambitious ideas to life.
Skills you bring
- Growth design experience. You’ve designed consumer experiences across acquisition, activation, engagement, or retention, and can point to the impact your work made.
- An experimentation mindset. You’re comfortable with A/B testing, funnels, and product metrics. You use data to sharpen your instincts, challenge assumptions, and make better decisions.
- A point of view on social. You’re curious about what makes products engaging, shareable, and trustworthy, and understand how social experiences can create sustainable growth.
- Exceptional product craft. You bring strong UX and visual design skills, particularly in consumer mobile experiences, and care about the details that make a product feel intuitive and delightful.
- A bias for action. You’re comfortable with ambiguity, move quickly without sacrificing quality, and would rather test a thoughtful idea than debate it endlessly.
- Strong collaboration skills. You communicate clearly, work naturally with Product, Engineering, and Marketing, and can bring others along with your thinking.
- Curiosity about money. You’re interested in how people think about, interact with, and build wealth, and want to make that experience better.
Depending on your level
- Senior Product Designer: You’ve independently led high-impact growth initiatives from problem definition through launch and iteration, balancing strong craft with measurable outcomes.
- Staff Product Designer: You’ve led complex, ambiguous initiatives, established direction for new product areas, and influenced product strategy and roadmaps across teams.
Apply with a portfolio that shows:
- Growth experiences you’ve designed and the metrics they moved.
- How you navigate ambiguity, identify the right problem, and make design decisions.
- How you translate a strong product idea into an intuitive and polished experience.
- How you use AI. From shipping your own code changes to prototyping and research.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: San Francisco, CA
ABOUT COLUMN
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
THE OPPORTUNITY
Column's Growth team is focused on managing our highly strategic customer relationships. As a member of the Growth team, you’ll be responsible for building and overseeing all aspects of our customer management while acting as a trusted partner, advisor and advocate for a wide variety of customers. You will also be in charge of designing and implementing the strategy, processes, and content needed to help us scale this key function.
This role has a unique international focus, helping build one of Column's most strategic expansion initiatives from the ground up. At least have of your work will be dedicated to building and managing partnerships with banks across Africa. The rest of your time will go to working with Column's core fintech partners.
Column's Growth team is not your typical Customer Success or Account Management team in that Column is a critical, often existential, partner for our customers, our customer relationships are deeply collaborative and complex, and each customer contributes meaningfully to our revenue. We're therefore looking for team members who are analytical, demonstrate great critical thinking, and have experience managing very strategic relationships.
This role is highly cross-functional and collaborative, partnering closely with Column’s Executive, Solutions Engineering, Sales, Compliance, and Correspondent Banking teams to ensure customers are onboarded smoothly, that we can anticipate and address both issues and opportunities for growth, and that these relationships are healthy and mutually beneficial. You’ll also represent the voice of the customer to help inform Column's strategy, including the product roadmap, go-to-market motions and more.
Success in this role also means having a desire to become an expert on the Financial Technology space and on how companies partner with Column (our customers include many key industry players such as Brex and Carta).
This role reports to the Head of Growth and is an in-person role based out of Dubai, UAE. We will help secure any required visas.
WHAT YOU’LL DO
- Help establish our customer-facing strategy, processes, playbooks, systems and best practices. Identify patterns and build repeatability at every step
- Manage all aspects of a customer’s relationship with Column, from onboarding and implementation to ongoing management and expansion of the account
- Onboard and manage our emerging markets bank partners: Serve as the day-to-day lead for banks across Africa. Guide them through onboarding and own the ongoing relationship once they’re live.
- Build and nurture relationships across various functions within a customer's organization, identifying and creating advocates wherever you go, and helping find new use cases for partnering with Column
- Proactively identify challenges and opportunities for growth, and collaborate with internal and external stakeholders to find solutions in order to move the relationship forward
- Share key findings and recommendations on market feedback and trends to inform Column’s growth strategy and product roadmap
- Perform day-to-day activities consistent with safe and sound business practices and regulatory requirements
- This role includes periodic travel to Africa to meet with our bank partners in person.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- 5+ years of relevant work experience -- strong preference for a mix of Consulting, Private Equity, Investment Banking, VC or an equivalent role plus operating experience in an early stage company and/or selling a new line of business
- Professional fluency in French and English required
- A desire to become very knowledgeable on the financial technology and payments space. Prior experience in financial services can be helpful but certainly not required
- A growth and critical thinking mindset: You’re comfortable navigating ambiguous environments and are energized by the prospect of helping build processes with little guidance
- Excellent project management: You’re organized, can manage all aspects of partnering with customers, and effectively work with other internal teams
- Ability to turn naysayers into champions: You’re a persuasive communicator and understand the importance of being helpful, responsive, and solutions-oriented
- Curiosity: You know what questions to ask to uncover and understand customer needs and proactively learn more about the industry, competitive landscape, and product offerings to better support your customers
- Insatiable hunger for improvement: you’re a naturally curious person, enjoy digging into the data, and regularly solicit feedback
WHAT YOU’LL GET FROM US
- 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
- 🌴 Competitive time-off policy - take the time off that you want and need to relax and recharge
- 🧳 Sabbatical Program - Reach your 5-year anniversary to take up to 8 weeks of fully paid leave to rest, recharge, and pursue personal interest - with full salary and benefits
- 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- 🎉 Regular team building events, including annual offsite
WE LOOK FORWARD TO HEARING FROM YOU
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.
Location: San Francisco, CA
ABOUT COLUMN
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
THE OPPORTUNITY
Column's Growth team is focused on managing our highly strategic customer relationships. As a member of the Growth team, you’ll be responsible for building and overseeing all aspects of our customer management while acting as a trusted partner, advisor and advocate for a wide variety of customers. You will also be in charge of designing and implementing the strategy, processes, and content needed to help us scale this key function.
This role has a unique international focus, helping build one of Column's most strategic expansion initiatives from the ground up. At least have of your work will be dedicated to building and managing partnerships with banks across the CIS and Eastern Europe. The rest of your time will go to working with Column's core fintech partners.
Column's Growth team is not your typical Customer Success or Account Management team in that Column is a critical, often existential, partner for our customers, our customer relationships are deeply collaborative and complex, and each customer contributes meaningfully to our revenue. We're therefore looking for team members who are analytical, demonstrate great critical thinking, and have experience managing very strategic relationships.
This role is highly cross-functional and collaborative, partnering closely with Column’s Executive, Solutions Engineering, Sales, Compliance, and Correspondent Banking teams to ensure customers are onboarded smoothly, that we can anticipate and address both issues and opportunities for growth, and that these relationships are healthy and mutually beneficial. You’ll also represent the voice of the customer to help inform Column's strategy, including the product roadmap, go-to-market motions and more.
Success in this role also means having a desire to become an expert on the Financial Technology space and on how companies partner with Column (our customers include many key industry players such as Brex and Carta).
This role reports to the Head of Growth and is an in-person role based out of Dubai, UAE. We will help secure any required visas.
WHAT YOU’LL DO
- Help establish our customer-facing strategy, processes, playbooks, systems and best practices. Identify patterns and build repeatability at every step
- Manage all aspects of a customer’s relationship with Column, from onboarding and implementation to ongoing management and expansion of the account
- Onboard and manage our emerging markets bank partners: Serve as the day-to-day lead for banks across the CIS and Eastern Europe. Guide them through onboarding and own the ongoing relationship once they’re live.
- Build and nurture relationships across various functions within a customer's organization, identifying and creating advocates wherever you go, and helping find new use cases for partnering with Column
- Proactively identify challenges and opportunities for growth, and collaborate with internal and external stakeholders to find solutions in order to move the relationship forward
- Share key findings and recommendations on market feedback and trends to inform Column’s growth strategy and product roadmap
- Perform day-to-day activities consistent with safe and sound business practices and regulatory requirements
- This role includes periodic travel to the CIS region and Eastern Europe to meet with our bank partners in person.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- 5+ years of relevant work experience -- strong preference for a mix of Consulting, Private Equity, Investment Banking, VC or an equivalent role plus operating experience in an early stage company and/or selling a new line of business
- Professional fluency in Russian and English required
- A desire to become very knowledgeable on the financial technology and payments space. Prior experience in financial services can be helpful but certainly not required
- A growth and critical thinking mindset: You’re comfortable navigating ambiguous environments and are energized by the prospect of helping build processes with little guidance
- Excellent project management: You’re organized, can manage all aspects of partnering with customers, and effectively work with other internal teams
- Ability to turn naysayers into champions: You’re a persuasive communicator and understand the importance of being helpful, responsive, and solutions-oriented
- Curiosity: You know what questions to ask to uncover and understand customer needs and proactively learn more about the industry, competitive landscape, and product offerings to better support your customers
- Insatiable hunger for improvement: you’re a naturally curious person, enjoy digging into the data, and regularly solicit feedback
WHAT YOU’LL GET FROM US
- 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
- 🌴 Competitive time-off policy - take the time off that you want and need to relax and recharge
- 🧳 Sabbatical Program - Reach your 5-year anniversary to take up to 8 weeks of fully paid leave to rest, recharge, and pursue personal interest - with full salary and benefits
- 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- 🎉 Regular team building events, including annual offsite
WE LOOK FORWARD TO HEARING FROM YOU
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE ROLE
We are looking for a curious, hands-on security professional early in their career to join our Detection & Response team as an Incident Response Developer. You’ll report to the Manager of Detection & Response and work closely with senior responders to investigate security incidents, improve our response processes and build automation that helps us scale. You’ll get hands-on experience with real incidents and the mentorship to grow into the craft.
The ideal candidate has a foundation in security fundamentals, some hands-on exposure to investigations or security operations, and real enthusiasm for automating repetitive work. You’re a problem-solver who stays calm when things get busy, asks good questions and wants to learn from experienced teammates.
WHAT YOU'LL DO
- Strengthen our incident response capabilities by building relationships with Engineering teams, writing new playbooks and automating manual steps.
- Own investigations from start to finish: triage, evidence collection, analysis, containment and documentation.
- Act as Incident Commander for low- and medium-severity incidents, and support senior responders on high-severity ones.
- Turn recurring incident types into repeatable workflows (intake, playbook, automation, closure), from the first design through to the tooling behind them.
- Report incident trends and metrics that inform team priorities.
- Work with our Security Engineers to monitor, refine and expand our SIEM and SOAR platforms.
- Work with the HR, Fraud and Privacy teams on investigations into potentially fraudulent and sensitive activity, including insider threats and snooping.
- Participate in an on-call rotation for responding to security incidents, internal questions and operational support.
- Work with the detection engineering team to develop new, high-fidelity detection rules based on incident trends and threat intelligence.
SKILLS YOU BRING
- 3+ years of experience in cybersecurity.
- 1–2+ years of hands-on incident response experience, owning investigations end to end.
- The ability to coordinate responders and stakeholders during an incident, and know when to escalate.
- Experience using a SIEM to turn noise into signal, including writing queries and tuning alerts.
- Proficiency with AI coding tools (Claude Code, Cursor, ChatGPT, etc.) to build and maintain automation. We invest in tooling (automation, Slack bots, AI agents) so responders spend their energy on the decisions that matter.
- A workflow mindset: you can look at a messy, recurring problem and break it into steps that tooling or AI can take on.
- Working knowledge of cloud infrastructure (e.g., AWS, GCP or Azure) and how to investigate within it.
- Discretion and sound judgment when handling sensitive information, such as HR and insider-threat matters.
- Clear, honest and inclusive communication with both internal and external stakeholders.
- Good judgment under pressure, in technical problem solving and in working across teams.
- A strong desire to learn from the team and others. We value making one another successful!
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE ROLE
We are seeking an experienced and hands-on security professional to join our Detection & Response team as a Senior Incident Response Developer. Reporting to the Manager of Detection & Response, this is a critical, technical role focused on strengthening our ability to respond to and recover from security threats. You will be a key player in investigating complex security incidents, building scalable response processes, and taking command when it matters most.
The ideal candidate has a deep, technical background in hands-on incident response and a keen eye for where automation can improve and scale our capabilities. You are a natural problem-solver who remains composed under pressure, a senior team member who enjoys mentoring others in the craft of incident response, and a builder who can create the playbooks, scripts, and processes needed to protect our company and our customers. Between incidents, you'll build the tooling and workflows that make the next one faster and easier to handle.
WHAT YOU'LL DO
- Help take our security incident response capabilities to the next level by building relationships with Engineering teams, new playbooks and finding opportunities for automation.
- Grow others in the art of Incident Response to support the program and increase consistency in outcomes.
- Play a key role in building and shaping the Security Incident Response team.
- Take the role of Incident Commander to bring incidents to resolution.
- Turn recurring incident types into repeatable workflows (intake, playbook, automation, closure) so they become routine work for the team.
- Help shape the direction of investment by informing the business of trends and relevant metrics.
- Partner with our Security Engineers to monitor, refine, and expand our SIEM and SOAR platforms.
- Coordinate with HR, Fraud and Privacy teams to investigate potential fraudulent and sensitive activity including insider threats and snooping.
- Participate in an on-call rotation for responding to security incidents, internal questions and operational support.
- Partner with the detection engineering function to develop new, high-fidelity detection rules based on incident trends and threat intelligence.
SKILLS YOU BRING
- 5+ years of experience in the Cybersecurity domain.
- 3+ years experience being an Incident Manager, taking ownership of investigations.
- Ability to lead a team during high-stress situations, providing direction and support to team members.
- Understand how to turn noise into signals using a SIEM.
- Proficiency with AI coding (Claude Code, Cursor, ChatGPT etc). We invest in tooling (automation, Slack bots, AI agents) so responders spend their energy on the decisions that matter.
- Thinks in workflows: can look at a messy, recurring problem and break it into steps that tooling or AI can take on.
- Knowledge of and familiarity with cloud infrastructure.
- Believes that honesty, transparency, and inclusivity are important when communicating with both internal and external stakeholders.
- Demonstrates good judgment under pressure both in terms of technical problem solving and collaborating cross functionally.
- Eager to learn from the team and others. We value making one another successful!
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Manager, Data Science, Payments & Subscriptions
San Diego, CA
remote considered* (flex mode)
About the Team
The Direct to Consumer (D2C) Data Science organization brings together Data Science, Data Engineering, and ML Engineering to support PlayStation’s digital business across commerce, subscriptions, payments, lifecycle experiences, and player-facing services. We partner closely with product, engineering, finance, marketing, and operations teams to turn experimentation, forecasting, modeling, and trustworthy measurement into better decisions and better player experiences.
About the Role
We are looking for a Data Science Manager to lead a focused team improving how players pay, subscribe, and recover from payment failures. You will own the team’s scientific roadmap, develop data scientists, and partner with product, engineering, finance, marketing, and operations to turn ambiguous business questions into clear recommendations supported by trustworthy evidence.
This is a technically engaged first-line management role. You will review experiment designs, metrics, models, analytical code, and recommendations; help the team reason through uncertainty and business tradeoffs; and contribute directly to selected complex problems. Success means building a team that can independently deliver rigorous work, guide decisions, and improve payment and subscription outcomes.
The initial portfolio includes payment method performance, payment acceptance, routing and retry strategies, subscription recovery, and measurement of experiments and lifecycle interventions. You will help partners understand incremental value, customer friction, processing and operational costs, and risk guardrails. Over time, the scope may expand across adjacent D2C business areas as team priorities evolve.
What you'll be doing:
Lead, hire, onboard, and develop a team of data scientists supporting a defined commerce, payments, subscriptions, and lifecycle portfolio.
Own the team’s roadmap, intake, prioritization, capacity planning, and stakeholder alignment. Make ownership and tradeoffs clear so the team can deliver on its most important commitments.
Partner with business and technical leaders to define the decisions to be made, hypotheses, success metrics, measurement plans, and recommendations for action.
Guide experimentation, causal inference, forecasting, and modeling work that improves payment and subscription decisions. Evaluate business value alongside customer experience, costs, and risk guardrails.
Review experiment designs, analytical code, data quality, metric definitions, model assumptions, uncertainty, and recommendations. Contribute directly to selected high-priority or technically complex problems.
Coach data scientists to strengthen scientific judgment, stakeholder influence, and communication. Build independent ownership through delegation, constructive review, and clear expectations.
Set practical standards for reproducible analysis, documentation, reusable workflows, and communication of results. Partner with Data Engineering and ML Engineering to address data and implementation dependencies.
Communicate recommendations, expected impact, confidence, limitations, and next actions so partners can make informed decisions and evaluate outcomes.
What we're looking for:
6+ years of industry experience in data science, applied statistics, machine learning, or a related quantitative field, including work in experimentation, causal inference, measurement, or model development.
2+ years of people management experience, or equivalent experience in formal technical leadership with a strong track record of mentoring, coaching, and driving outcomes through other data scientists or machine learning practitioners.
Strong background in experimentation, causal inference, metric design, and decision science for digital products or consumer businesses.
Deep fluency with SQL and Python, with the technical depth to review analytical code, challenge assumptions, guide experiment and model design, and contribute directly to complex analyses.
Proven ability to prioritize cross-functional work and communicate clear recommendations, confidence levels, tradeoffs, and next actions.
Bachelor's degree or equivalent
Preferred Qualifications
Experience in digital commerce, payments, subscriptions, billing, lifecycle, gaming, media, or scaled consumer technology businesses.
Experience with experimentation platforms, trusted metric frameworks, or reusable data science tooling that improves consistency and decision quality.
Experience managing senior individual contributors or helping data scientists expand scope, influence, and technical leadership.
Familiarity with payment optimization, subscription lifecycle analytics, subscription recovery, payment method selection, pricing or offer measurement, forecasting, or customer retention modeling.
Experience evaluating and improving AI-assisted analytical workflows, including validating outputs and preserving reproducibility and appropriate data handling.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$186,200
—
$279,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an Enterprise Success Manager at Mistral, you own what happens to our most strategic enterprise accounts after the build: you make deployed AI stick in real workflows, keep production ARR healthy, defend renewals, and source the expansion signals Sales closes.
Mistral's Solutions teams create high-value AI use cases with our customers. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, measuring its business impact, and scaling value across the organization. You will work with customer sponsors, business teams, IT and security stakeholders, and across Mistral with Solutions, Product, Engineering and Support.
This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep. It calls for a strategic account mindset, the technical judgment to navigate complex deployment environments, and the energy to build the customer success function as Mistral grows.
You will join on one of two tracks (and can move between them):
- Adoption track — embedded in flagship transformations while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the measurement that proves value is landing.
- Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals.
In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout, a motion already credited in a major European win.
WHAT YOU WILL DO
OWN THE CUSTOMER SUCCESS AND VALUE PLAN
- Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes.
- Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear.
- Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative.
MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN
- Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models.
- Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders.
- Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited.
- Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments.
DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE
- Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks.
- Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement.
- Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently.
- Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes.
DEFEND AND GROW THE COMMERCIAL RELATIONSHIP
- Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time.
- Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value.
- Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks.
BRING THE CUSTOMER VOICE INTO MISTRAL
- Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner.
- Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions.
BUILD THE COMPANY AS WELL AS THE ACCOUNT
- Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts.
- Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions.
- Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Delivery/Implementation, or Solutions Consulting, ideally in a technical AI or SaaS environment.
- Experience owning outcomes for enterprise customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting.
- Strong technical fluency in enterprise deployment models. You can identify what a deployment type (on-premises, VPC, serverless) means for available features, telemetry, upgrades and security reviews, and you validate specifics with technical teams instead of assuming parity.
- Ability to engage credibly with architects, engineers, IT and security teams, while translating technical trade-offs into clear business implications for executives and users. You know when to bring in a deeper technical expert.
- Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions.
- Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion.
- Analytical and commercially minded: you can define meaningful success metrics, assess customer health, and are comfortable carrying renewal and NRR accountability.
- Fluent English; professional French strongly preferred (a significant share of our enterprise base is French-speaking).
NICE TO HAVE
- Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments.
- Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation.
- Experience building adoption, change-management or customer education programs across large organizations.
- Experience at a forward-deployed, solutions-led company.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About Vercel:
Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.
Our mission is to enable the world ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.
About the Role:
As a Technical Business Development Representative, you'll be the first point of contact for companies that submit inbound leads, and you'll qualify them with personalized outreach to engineering and product leaders. You'll work closely with Account Executives to turn those conversations into pipeline in the commercial segment. In your first 6 to 12 months, you'll learn the SaaS sales cycle directly from sales and product leaders and build the foundation for a career in go-to-market. This is a hybrid role with 3 in-office days per week in San Francisco, New York City, or Austin.
What You Will Do:
Respond to inbound leads as the first point of contact and qualify them through personalized outreach
Research prospects and tailor outreach to engineering and product leaders
Partner with Account Executives to build pipeline and drive adoption in the commercial segment
Work with GTM Engineering to improve our inbound agent project
Collaborate with Marketing, Sales Engineering, and Customer Success to refine messaging and improve outreach effectiveness
What You Need:
Working knowledge of web development and current web technologies
Can explain complex technical concepts to both technical and non-technical audiences
Can manage your own prospect pipeline independently while working with cross-functional teams
Bonus If You Have:
Background in computer science, web development, or a related technical field
Hands-on experience with Vercel, Next.js, or another modern web framework
Prior sales experience, including Salesforce, Outreach, or similar tools
Benefits:
Competitive compensation and stock options
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Unlimited PTO - 4 weeks recommended per year. Take time when you need it.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: GB - United Kingdom
Scopely is looking for a
Senior Quality Engineer
to join the
MONOPOLY GO!
team. The role can be based remotely in the UK, or in Barcelona or Seville on a hybrid basis, with three days a week in the office.
MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide.
At Scopely, we care deeply about what we do and want to inspire play every day—whether in our work environments alongside our talented colleagues or through our deep connections with our communities. We are a global team of game lovers developing, publishing, and innovating across the games industry, connecting millions of players around the world every day.
The MONOPOLY GO! Tech Vertical develops the platforms, services, and engineering capabilities that support a reliable, responsive mobile gaming experience.We are building a Quality Engineering organization that embeds quality throughout development through automation, continuous validation, and shared engineering ownership.
The Role
We are looking for a Senior Quality Engineer who enjoys writing code, solving complex problems, and building tools that help teams deliver with confidence. Reporting to the Quality Director of Tech, you will help establish our QE capabilities through hands-on development of automation frameworks, test infrastructure, and quality insights across mobile, Unity, APIs, integrations, performance, and CI/CD.
You will help build our Quality Engineering capabilities incrementally, prioritizing the areas of greatest risk and value with the team. We are building these capabilities while supporting an active live-service game. You will take ownership of immediate testing needs, including manual, exploratory, and release validation, while developing sustainable automation and tooling. A willingness to test directly is essential. You will use what you learn to guide automation priorities, while recognizing the continuing value of exploratory testing, and develop practical AI capabilities that improve engineering effectiveness.
What You Will Do
Build reusable engineering solutions.
Write, review, debug, and maintain automation frameworks, tools, and test infrastructure that other engineers can adopt and extend.
Improve testability from the start.
Participate in technical design and code reviews to identify risks early and improve test hooks, service interfaces, and diagnostic capabilities.
Balance building with hands-on testing.
Perform manual, exploratory, and release testing where automation is not yet available or direct investigation provides greater value. Meet current delivery needs while building sustainable solutions.
Develop mobile and Unity automation.
Automate Android, iOS, and Unity workflows, accounting for device differences, application lifecycle events, network conditions, and client performance.
Strengthen API and integration testing.
Validate backend services, service contracts, client-server interactions, data integrity, and failure recovery through reliable automated tests.
Validate player-state consistency and recovery.
Test interrupted sessions, reconnects, retries, and client-server synchronization to help protect player progress and data integrity.
Investigate failures across systems.
Use logs, metrics, traces, crash reports, and telemetry to investigate client, backend, and integration failures, support root-cause analysis, and turn findings into regression coverage.
Validate mobile and backend performance.
Profile frame rate, memory usage, application startup, crashes, and responsiveness. Develop backend load, stress, and endurance tests, establish meaningful baselines, and investigate bottlenecks and regressions with engineers.
Apply risk-based testing.
Prioritize validation by player impact, technical complexity, change scope, and failure history. Combine service-level tests, targeted end-to-end automation, and exploratory testing.
Integrate validation into CI/CD.
Deliver reliable automated feedback, useful diagnostics, and maintainable quality checks. Improve test stability and execution time, with clear ownership of failures.
Improve test data and environments.
Build utilities, fixtures, and repeatable setup processes that make testing dependable and defects easier to reproduce.
Develop AI-assisted quality workflows.
Build and evaluate solutions for test generation, failure triage, regression selection, and coverage analysis, with human review and measurable outcomes.
Strengthen telemetry validation and quality visibility.
Partner with engineering and analytics to validate telemetry accuracy, completeness, duplicates, schema changes, and data freshness. Query large datasets to investigate issues and build quality dashboards that inform risk assessment and release decisions.
Help establish the QE organization.
Contribute standards, documentation, reusable patterns, and mentoring. Partner with developers, Quality Analysts, and technical leaders to strengthen shared ownership of quality.
What We're Looking For
Demonstrated quality engineering, software development in test, or software engineering experience, including hands-on ownership of automation used by other engineers.
Strong programming skills in C# or Python, with the ability to work effectively in Unity and automation codebases. Experience in source control, code reviews, debugging, and maintainable software design.
Practical experience testing and automating Android and iOS applications, including device coverage, operating system differences, and unreliable network conditions.
Experience developing API and integration tests, diagnosing failures across services and data flows, and integrating reliable automated tests into CI/CD.
Working knowledge of performance, risk-based, and exploratory testing, with sound judgment about what to automate and when to investigate directly.
Working knowledge of SQL and practical experience with telemetry and big data, including querying large datasets, validating events and data pipelines, and using findings to guide testing and release decisions.
Experience with AI-assisted engineering tools and the ability to evaluate the accuracy and usefulness of their outputs.
Strong ownership and collaborative problem-solving, with the ability to turn ambiguous needs into practical solutions. A passion for quality, mobile games, AI, and technology.
Advanced professional proficiency in spoken and written English, sufficient to participate independently in technical discussions, explain engineering decisions, and write clear documentation with global teams.
Additional experience we value
Hands-on experience with Unity, C#, Unity Test Framework, or automated testing of Unity-based mobile games.
Experience with live-service games, player-state consistency, reconnect behavior, live configuration, or client-server synchronization.
Experience with mobile device farms, observability, quality dashboards, or establishing QE capabilities within a growing team.
What success looks like
Teams receive faster, more trustworthy feedback and clearer visibility into release risk. Immediate testing needs are met while dependable automation grows around critical player journeys and integrations. Performance regressions surface earlier, failures are easier to diagnose, and repetitive effort decreases. Your tools are maintained, documented, and adopted by other engineers, and AI capabilities demonstrate measurable value.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity's sales organization is growing fast, and our sellers need the right content, tools and AI workflows to win. As our first Sales Enablement Operations Manager, you'll be the strategic partner and builder behind how Perplexity's sales team finds, uses and learns from content.
This role is both strategic and hands-on. You'll work with the Sales Enablement Lead to define our content management strategy, including whether to build on Perplexity's own AI platform or buy a dedicated tool. Then you'll build it, run it and keep improving it. You'll also build AI skills, plugins and workflows that make reps and managers faster and more effective every day.
This is a foundational hire. We're looking for someone who can grow into a leadership role as the enablement function scales.
RESPONSIBILITIES
Help shape content and knowledge strategy
- Partner with the Sales Enablement Lead to define the long-term content management strategy for the sales team, from requirements to the build-vs-buy decision.
- Work alongside the Sales Enablement Lead on the evaluation: gather stakeholder needs, assess options (including Perplexity Computer and third-party platforms), model costs and tradeoffs, and shape a joint recommendation to sales leadership.
- Design the content architecture: taxonomy, ownership, governance, approval workflows and lifecycle (create, review, update, retire).
Help build and run the enablement stack
- Own the implementation and maintenance of the sales content hub, call library and training platform, leveraging Perplexity throughout.
- Help coordinate with Revenue Operations, Product Marketing, Product and Legal so content is accurate, approved and available where sellers work (Salesforce, Slack, call-recording tools).
- Own enablement reporting: content usage, training completion, certification status and how they relate to ramp and performance.
Build AI tools for the sales team
- Design, build and maintain AI skills, plugins and agent workflows for account executives, BDRs and sales managers, such as account research, call prep, deal reviews, coaching and pipeline hygiene.
- Turn repeated seller and manager tasks into reusable AI workflows, then drive adoption through training, documentation and feedback loops.
- Develop training materials for sellers and managers on using AI tools well, and keep a shared library of best practices.
Lead and scale
- Set the standards for how enablement content and AI tools get built, contributed and maintained across the GTM organization.
- Act as a trusted thought partner to enablement leadership on priorities, operating model and tooling.
- Help shape the enablement operations function as the team grows, with a path to leading it.
WHAT WE'RE LOOKING FOR
- 4–6 years in go-to-market roles, with at least 2 years owning sales enablement operations, revenue operations, GTM systems or sales content strategy.
- Experience owning a sales content or knowledge system end to end, including taxonomy, governance, adoption and measurement.
- A track record of leading or heavily shaping a tooling decision, such as a platform evaluation, migration or in-house build.
- Real, hands-on AI fluency: you've built AI tools or workflows (custom GPTs, Claude or Perplexity skills, MCP connectors, n8n, Zapier, Clay or similar) that other people use regularly, and you can show examples.
- Systems thinking: you understand how content, CRM, call-recording and communication tools connect, and you design for how sellers actually work.
- Strong judgment and the ability to make a clear recommendation and defend it with leadership.
- Experience driving cross-functional projects without formal authority.
- Clear written and verbal communication, and a bias toward shipping, measuring and iterating.
Nice to have
- Experience as the first enablement operations or GTM systems hire, building the function from scratch.
- Hands-on experience with enablement platforms such as Highspot, Seismic, Guru, Mindtickle or Showpad.
- Background as an AE, SE or BDR before moving into enablement or operations.
- Experience managing or mentoring contractors, interns or direct reports.
- Experience at a high-growth AI or SaaS company.
WHAT SUCCESS LOOKS LIKE
- First 90 days: You've assessed current content and tools, interviewed sellers and managers, made a build-vs-buy recommendation with the Sales Enablement Lead, and shipped the first AI skills the sales team uses every week.
- First 6 months: A governed content hub and call library are live and adopted, enablement reporting is in place, and a growing library of AI tools is measurably saving time for reps and managers.
- First year: Enablement operations is a scalable function with clear standards, and you're ready to lead it as the team grows.
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity's sales organization is growing fast, and our sellers need the right content, tools and AI workflows to win. As our first Sales Enablement Operations Manager, you'll be the strategic partner and builder behind how Perplexity's sales team finds, uses and learns from content.
This role is both strategic and hands-on. You'll work with the Sales Enablement Lead to define our content management strategy, including whether to build on Perplexity's own AI platform or buy a dedicated tool. Then you'll build it, run it and keep improving it. You'll also build AI skills, plugins and workflows that make reps and managers faster and more effective every day.
This is a foundational hire. We're looking for someone who can grow into a leadership role as the enablement function scales.
RESPONSIBILITIES
Help shape content and knowledge strategy
- Partner with the Sales Enablement Lead to define the long-term content management strategy for the sales team, from requirements to the build-vs-buy decision.
- Work alongside the Sales Enablement Lead on the evaluation: gather stakeholder needs, assess options (including Perplexity Computer and third-party platforms), model costs and tradeoffs, and shape a joint recommendation to sales leadership.
- Design the content architecture: taxonomy, ownership, governance, approval workflows and lifecycle (create, review, update, retire).
Help build and run the enablement stack
- Own the implementation and maintenance of the sales content hub, call library and training platform, leveraging Perplexity throughout.
- Help coordinate with Revenue Operations, Product Marketing, Product and Legal so content is accurate, approved and available where sellers work (Salesforce, Slack, call-recording tools).
- Own enablement reporting: content usage, training completion, certification status and how they relate to ramp and performance.
Build AI tools for the sales team
- Design, build and maintain AI skills, plugins and agent workflows for account executives, BDRs and sales managers, such as account research, call prep, deal reviews, coaching and pipeline hygiene.
- Turn repeated seller and manager tasks into reusable AI workflows, then drive adoption through training, documentation and feedback loops.
- Develop training materials for sellers and managers on using AI tools well, and keep a shared library of best practices.
Lead and scale
- Set the standards for how enablement content and AI tools get built, contributed and maintained across the GTM organization.
- Act as a trusted thought partner to enablement leadership on priorities, operating model and tooling.
- Help shape the enablement operations function as the team grows, with a path to leading it.
WHAT WE'RE LOOKING FOR
- 4–6 years in go-to-market roles, with at least 2 years owning sales enablement operations, revenue operations, GTM systems or sales content strategy.
- Experience owning a sales content or knowledge system end to end, including taxonomy, governance, adoption and measurement.
- A track record of leading or heavily shaping a tooling decision, such as a platform evaluation, migration or in-house build.
- Real, hands-on AI fluency: you've built AI tools or workflows (custom GPTs, Claude or Perplexity skills, MCP connectors, n8n, Zapier, Clay or similar) that other people use regularly, and you can show examples.
- Systems thinking: you understand how content, CRM, call-recording and communication tools connect, and you design for how sellers actually work.
- Strong judgment and the ability to make a clear recommendation and defend it with leadership.
- Experience driving cross-functional projects without formal authority.
- Clear written and verbal communication, and a bias toward shipping, measuring and iterating.
Nice to have
- Experience as the first enablement operations or GTM systems hire, building the function from scratch.
- Hands-on experience with enablement platforms such as Highspot, Seismic, Guru, Mindtickle or Showpad.
- Background as an AE, SE or BDR before moving into enablement or operations.
- Experience managing or mentoring contractors, interns or direct reports.
- Experience at a high-growth AI or SaaS company.
WHAT SUCCESS LOOKS LIKE
- First 90 days: You've assessed current content and tools, interviewed sellers and managers, made a build-vs-buy recommendation with the Sales Enablement Lead, and shipped the first AI skills the sales team uses every week.
- First 6 months: A governed content hub and call library are live and adopted, enablement reporting is in place, and a growing library of AI tools is measurably saving time for reps and managers.
- First year: Enablement operations is a scalable function with clear standards, and you're ready to lead it as the team grows.
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you.
WHAT YOU'LL ACHIEVE
- Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy
- Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers
- Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff
- Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running
- Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion
SKILLS YOU'LL NEED TO BRING
- Business fluency in English and Polish
- Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels
- Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response
- Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions condsultants up for high-quality first conversations
- Passion for AI/ML and understanding of API-first or consumption-based business models
- High-activity mindset with the discipline to prioritize based on signal and data, not just volume
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES
- Experience with Salesforce, Outreach, or similar GTM tooling
- Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software
- Background in a high-velocity, metric-driven outbound environment with clear pipeline targets
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated on target earnings (including base salary and on target incentive pay) for this role is €70,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Synthesia is looking for a Staff Principal Developer Advocate to create technical content, engage developer communities, and turn developer feedback into product improvements.
Location: New York; Atlanta
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Sr Specialist, Enterprise Ramp Management converts complex, enterprise deals into live, revenue-generating merchants through a disciplined, end-to-end launch process. The role owns the journey from merchant commitment through successful go-live, early ramp, and transition to Account Management and Technical Account Management teams. The role builds a bridge between Sales and Account Management and sets a foundation for long-term growth with Checkout.com http://Checkout.com.
KEY RESPONSIBILITIES
- Own the transition from merchant commitment through launch: Confirm scope, commitments, stakeholders, dependencies, and target dates, then turn them into an executable launch plan.
- Run the integrated delivery plan: Establish milestones, owners, meeting cadence, decision records, risk and issue tracking, dependency management, and escalation paths across the company and the merchant.
- Lead client governance: Run project kickoffs, working sessions, and status reviews. Circulate agendas and decisions, track actions with owners and due dates, and maintain a clear record of what is complete, next, blocked, or awaiting a decision.
- Communicate progress, risks, and recovery options: Provide concise and regular updates on accomplishments, upcoming work, blockers, risks, decisions required, and the impact of any change to the plan.
- Drive launch readiness: Coordinate technical, operational, commercial, and customer readiness criteria. Lead the launch decision, cutover planning, and the initial support period after launch
- Deliver a clean transition to the account team: Transfer implementation status, performance baseline, stakeholder map, open risks, operating model, growth opportunities, and every remaining action with a named owner and due date.
IDEAL CANDIDATE
- 5+ years of experience in enterprise project or program management, ideally in payments, fintech, or complex B2B SaaS implementations.
- Proven experience delivering complex, multi-workstream customer launches across technical, operational, and commercial stakeholders.
- Strong project governance skills, including critical-path management, risk and dependency tracking, scope control, executive communication, and escalation management.
- Coordinate with technical stakeholders to translate business requirements into technical actions
- Commercially minded, with a focus on time-to-revenue, customer value, and long-term account potential.
- Effective at building customer trust, and coordinating teams across functions, geographies, and time zones.
- Passionate about building repeatable playbooks, and energized by refining and improving processes, as this is a new merchant-facing role.
Nice to have: Experience as an Implementation Manager, Launch Manager, Enterprise Onboarding Project Manager, Technical Program Manager, or equivalent; formal project management certification (PMP) is helpful but not required.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
seniorUnited States; Relocation assistance is not provided
leadSan Francisco, CA | New York City, NY
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ГибридParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Hybrid - San Francisco, New York City, Austin
seniorGB - United Kingdom
ГибридSan Francisco; New York City
ГибридSan Francisco; New York City
Dublin, Ireland
ОфисseniorNew York; Atlanta; Effective at building customer trust, and coordinating teams across functions, geographies, and time zones