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Location: 5151 San Felipe, Suite 1800, Houston, TX 77056 SUMMARY: The Senior Client Manager  works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients. This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in setting individual and team goals aligned with the sales and growth strategy, service platform execution, continual process improvement, proactively identifying and meeting client needs, enabling retention and growth of a defined book of business from a client service perspective. Location:  This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office. QUALIFICATIONS: You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Client Management: Serve as the primary expert resource and first point of contact for clients, handling questions on risk management, coverage, contractual issues, and compliance specific to the Charter School industry. Analyze client data, conduct market comparisons, strategize around coverage and exclusions, and negotiate premiums and commission rates. Provide marketing and new business development support, including preparing presentations and proposals, and participating in and/or conducting meetings with clients and/or prospective clients. Delegate office administrative work and oversee tasks. Service Delivery: Establish and maintain primary business relationships with clients, developing comprehensive customer service plans. Consistently establish and maintain high levels of trust and confidence with clients through periodic unscheduled contact and prompt resolution of client questions and issues. Analyze client and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives. Negotiate with carriers on clients’ behalf for best available premiums, commissions, and coverage. Maintain expert knowledge and provide clients with up-to-date information on insurance, market trends, and legislation. Work with claims advocates to ensure client needs are satisfied throughout the claims process. Marketing and Business Development: Prepare renewal specifications for presentation to carriers, including analysis of claims, changes in client operations, and recommended renewal pricing. Conduct renewal presentations as part of a team. Develop strong relationships with business partners, including underwriters, brokers, and other professional service providers. Personal and Organizational Development: Set priorities and manage workflow to ensure all goals are met. Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts. Document correspondence and activity in agency management systems. Interact effectively with others, utilizing good communication skills and providing information and guidance as needed. Stay informed regarding industry information, new product/program developments, coverages, legislation, and technology to continuously improve knowledge and performance. QUALIFICATIONS : High school diploma or G.E.D. equivalent required; college degree preferred. Five or more years of experience in mid-size brokerage or independent agency. Proficiency in Microsoft Office applications, especially Excel. Ability to work in a fast-paced environment and handle multiple tasks. High level of interpersonal skills for handling sensitive and confidential situations. Valid State Property and Casualty License and State Driver’s License required. Excellent negotiation skills and in-depth knowledge of the insurance business. Strong leadership skills with experience in delegation, coaching, and mentoring. Proficiency in Sagitta and ImageRight preferred. Strong aptitude for interpreting coverage forms, contractual agreements, and financial statements. Highly motivated with a strong work ethic and ability to work independently. Project and team management experience preferred. Insurance industry designations preferred (CIC, CRM, CPCU). Experience with complex shared/layered programs preferred. PHYSIICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required. WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . #LI-LL1 #LI-Hybrid

Location: 2700 Via Fortuna, Bldg 2, 3rd Floor, Suite 375, Austin, TX 78746-7911 SUMMARY: The Senior Client Manager  works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients. This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in setting individual and team goals aligned with the sales and growth strategy, service platform execution, continual process improvement, proactively identifying and meeting client needs, enabling retention and growth of a defined book of business from a client service perspective. Location:  This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office. QUALIFICATIONS: You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Client Management: Serve as the primary expert resource and first point of contact for clients, handling questions on risk management, coverage, contractual issues, and compliance specific to the Charter School industry. Analyze client data, conduct market comparisons, strategize around coverage and exclusions, and negotiate premiums and commission rates. Provide marketing and new business development support, including preparing presentations and proposals, and participating in and/or conducting meetings with clients and/or prospective clients. Delegate office administrative work and oversee tasks. Service Delivery: Establish and maintain primary business relationships with clients, developing comprehensive customer service plans. Consistently establish and maintain high levels of trust and confidence with clients through periodic unscheduled contact and prompt resolution of client questions and issues. Analyze client and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives. Negotiate with carriers on clients’ behalf for best available premiums, commissions, and coverage. Maintain expert knowledge and provide clients with up-to-date information on insurance, market trends, and legislation. Work with claims advocates to ensure client needs are satisfied throughout the claims process. Marketing and Business Development: Prepare renewal specifications for presentation to carriers, including analysis of claims, changes in client operations, and recommended renewal pricing. Conduct renewal presentations as part of a team. Develop strong relationships with business partners, including underwriters, brokers, and other professional service providers. Personal and Organizational Development: Set priorities and manage workflow to ensure all goals are met. Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts. Document correspondence and activity in agency management systems. Interact effectively with others, utilizing good communication skills and providing information and guidance as needed. Stay informed regarding industry information, new product/program developments, coverages, legislation, and technology to continuously improve knowledge and performance. QUALIFICATIONS : High school diploma or G.E.D. equivalent required; college degree preferred. Five or more years of experience in mid-size brokerage or independent agency. Proficiency in Microsoft Office applications, especially Excel. Ability to work in a fast-paced environment and handle multiple tasks. High level of interpersonal skills for handling sensitive and confidential situations. Valid State Property and Casualty License and State Driver’s License required. Excellent negotiation skills and in-depth knowledge of the insurance business. Strong leadership skills with experience in delegation, coaching, and mentoring. Proficiency in Sagitta and ImageRight preferred. Strong aptitude for interpreting coverage forms, contractual agreements, and financial statements. Highly motivated with a strong work ethic and ability to work independently. Project and team management experience preferred. Insurance industry designations preferred (CIC, CRM, CPCU). Experience with complex shared/layered programs preferred. PHYSIICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required. WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . #LI-LL1 #LI-Hybrid

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE  Most businesses have no idea if they're overpaying for their software. They renew on autopilot, negotiate without benchmarks, and discover vendor alternatives only after the contract is already signed. Ramp is uniquely positioned to change that. We see billions of dollars of real-world spend and contract data across thousands of companies, and we're turning it into an intelligence layer that tells businesses exactly what they should be paying, which vendors to consider, and when to act. As PM for Vendor Intelligence & Marketplace, you'll own the product that powers this: our price benchmarking engine, contract analysis (extracting structure and risk from vendor agreements), and the emerging B2B marketplace that connects Ramp's buyer base to the right vendors at the right price. You'll be one of the first PMs building a true buyer-side intelligence layer inside a financial platform, replacing renewal anxiety and negotiation guesswork with data-driven, AI-powered decisions. Please note that this role requires in-person presence at our NYC or SF office at least 2 days/week. WHAT YOU’LL DO - Own the strategy and roadmap for price benchmarks and contract intelligence, turning Ramp's aggregated spend and contract dataset into the most accurate price benchmarking product on the market. - Build the B2B marketplace primitives that let Ramp's customers discover, compare, and engage with the right vendors, and give vendors a channel to reach Ramp's buyer base with transparent, competitive pricing. - Design "decision moments": surfaces inside Ramp that deliver the right benchmark, contract context, or vendor alternative at exactly the moment a customer is about to sign, renew, or spend. - Partner with data science to build the extraction, normalization, and modeling pipelines that power price benchmarks, going from raw contract PDFs and spend data to unit-normalized, SKU-level intelligence a customer can act on in a negotiation. - Define the evaluation methodology, quality bar, and feedback loops for AI-powered contract analysis, ensuring the accuracy and explainability that enterprise customers require. - Cover the full vendor lifecycle: discovery and intake through price negotiation, contract signing, and renewal, with the right intelligence surfaced at each step. - Develop deep understanding of how procurement, finance, and legal teams evaluate, select, and renegotiate vendors, and translate that into sharp product bets with clear customer outcomes. - Drive cross-functional alignment on dependencies and launch readiness: GTM enablement, customer communications, compliance review, and supportability. WHAT YOU NEED - BA/BS in a technical or analytical field (Computer Science, Engineering, Analytics, Mathematics, Economics, or related). - 5+ years of product management experience, ideally with products where data quality and customer trust are the core value proposition. - Sharp product judgment on data products and marketplaces: you understand flywheel dynamics, network effects, coverage-versus-accuracy tradeoffs, and the cold-start problem. - AI fluency: hands-on experience building AI features, comfort with LLM-based extraction and retrieval, evaluation methodology, and human-in-the-loop design. - Strong commercial instincts: you understand how businesses buy software, what levers drive negotiation outcomes, and why price transparency changes behavior. - Track record building products where trust is earned over time: explainability, auditability, graceful degradation, and clear user controls. - Comfort working in technical environments (Figma, SQL, Git) and prototyping quickly with modern AI tools (Claude Code, Cursor). - Clear, direct communication across technical and non-technical stakeholders; ability to make a crisp case for a product bet without a deck full of slides. NICE-TO-HAVES - Experience building price benchmarking, market intelligence, or contract analytics products, anywhere from procurement software to B2B SaaS to fintech. - Marketplace experience: supply/demand matching, seller acquisition, buyer discovery, and the trust primitives that make two-sided systems work. - Document understanding: OCR, LLM-based extraction, normalizing structured data from unstructured contracts. - Background in procurement, vendor management, or enterprise SaaS buying and selling, either as a PM or as a practitioner. - Familiarity with compliance-adjacent domains: vendor due diligence, security reviews, NDAs, audit trails. - Experience at a high-growth startup taking 0→1 products to scale. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We’re looking for a Senior Technical Writer to own and improve our Docusaurus based developer documentation for products built primarily with JavaScript / TypeScript. You will work closely with engineers and product teams to create clear, accurate, and structured documentation that helps developers understand how our platform works and how to integrate with it. This role requires someone who not only writes well but also understands the domain. Experience in fintech or game development is highly valued, as the role involves working with domain-specific concepts and terminology. You will also help improve and expand our documentation portal, making it a reliable source of knowledge for both internal teams and external developers. KEY RESPONSIBILITIES Documentation Creation and Ownership - Create and maintain developer documentation, including guides, API references, architecture overviews, and integration tutorials - Work closely with engineers and product teams to translate complex technical concepts into clear, structured documentation - Ensure documentation remains accurate and up to date as the platform evolves Documentation Platform and Knowledge Systems - Own and improve the documentation portal, including structure, navigation, discoverability, and search - Manage documentation workflows, localization processes, and content organization - Establish documentation standards and improve consistency across teams AI-Powered Documentation Experience - Improve AI-assisted documentation experiences, including knowledge sources, content structure, and AI answer quality - Help ensure documentation is optimized for both human readers and AI-assisted discovery REQUIRED QUALIFICATIONS - 5+ years of experience creating developer-facing technical documentation - Strong experience with Markdown/MDX and documentation-as-code workflows - Excellent written English and ability to explain complex technical concepts clearly - Experience working closely with engineering teams and software development processes - Experience with AI-assisted writing and development tools Important: Familiarity with fintech, gaming, or other technically complex product domains PREFERRED QUALIFICATIONS - Experience with documentation platforms such as Docusaurus, GitBook, MkDocs, Notion, or Confluence - Understanding of APIs, developer workflows, and modern JavaScript/TypeScript ecosystems - Experience structuring and maintaining large documentation systems - Familiarity with Git-based workflows, frontend technologies, or documentation site customization - Experience with testing, localization, or documentation quality processes WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We're looking for a Senior Python Developer to join the Platform team and take ownership of core backend systems powering Aghanim — a direct-to-consumer (DTC) platform that helps mobile game developers monetize outside app stores. We act as a Merchant of Record, handling payments, compliance, and taxation across 200+ territories, while providing game studios with tools for LiveOps automation, player segmentation, and community engagement. The codebase follows domain-driven design with 60+ business domains, strict code quality standards, and AI-assisted development as a standard part of the workflow. You'll work across a modern Python stack — Python 3.13+, FastAPI, Pydantic — with a heavy integration layer connecting game backends, and external services. KEY RESPONSIBILITIES Backend Architecture and Development - Design, build, and own backend systems end-to-end - Drive architecture and key technical decisions - Build APIs, integrations, and scalable backend services Data, Infrastructure, and Reliability - Design reliable and scalable data and infrastructure foundations - Own performance and availability against concrete SLOs (thousands of requests per second at p95 latency under 200ms, with a 99.99% uptime target) - Diagnose, investigate, and solve complex operational issues Cross-functional Collaboration and Leadership - Work closely with product and engineering to deliver business impact - Raise the engineering bar through reviews, mentorship, and technical leadership - Take ownership of ambiguous problems and drive them to completion REQUIRED QUALIFICATIONS - 5+ years building production backend systems in Python - Strong experience with FastAPI or similar modern backend frameworks - Deep understanding of distributed systems, APIs, integrations, and asynchronous architectures - Strong PostgreSQL and Redis experience - Experience with NoSQL, distributed, and analytical data stores - Solid software architecture and system design skills - Experience operating and scaling high-load systems in production - High ownership, strong execution, and ability to work independently - Confident use of AI-assisted development tools with strong validation and engineering judgment PREFERRED QUALIFICATIONS - Modern Python tooling (uv, ruff, type checking) - NoSQL, distributed, and analytical data stores - Google Cloud Platform - Event-driven architectures and background processing systems - High-scale, multi-tenant, or transaction-heavy platforms - Gaming, fintech, e-commerce, or payments experience WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We’re looking for two Senior Full-Stack AI Engineers to help us develop Newton, Aghanim’s AI product for partners. Newton is already a working product with an established architecture. Your role is to ship features across the backend and frontend, build new agent capabilities, and own the engineering quality of what you deliver. You’ll work closely with product and design to understand what partners need, translate specifications into reliable software, and challenge requirements when something does not add up. Product direction, design, and infrastructure have dedicated owners, so your focus is engineering execution. KEY RESPONSIBILITIES - Deliver features from specifications and designs to production, covering database schemas, APIs, agent capabilities, React interfaces, tests, and deployment. - Build agent tools and skills, integrate with Aghanim’s Dashboard API, and access analytical data through the data gateway. - Version and test prompts, tools, and skills; evaluate answer quality and manage runtime costs and failure handling. - Design modules and API contracts within the existing architecture, proposing improvements when implementation reveals gaps. Tech stack: TypeScript, React, Cloudflare Workers, Durable Objects, AI Gateway, Cloudflare OS agent core, Postgres (Supabase), Cube.js, BigQuery, Vitest. Newton currently runs on Claude, with configurable model selection. REQUIRED QUALIFICATIONS - Strong production experience across both backend and frontend with TypeScript, React, SQL, Postgres, and API design. - A track record of shipping features quickly while maintaining code quality and reliability. - Hands-on experience with production LLM applications, including agents, tool calling, structured outputs, and quality evaluation. - Ability to understand product needs, challenge unclear requirements, and work independently within an established architecture. - Daily use of AI coding agents, with a clear approach to reviewing, testing, and validating their output. Important: Commercial experience is required; personal projects alone are not sufficient. PREFERRED QUALIFICATIONS - Experience with Cloudflare Workers, Durable Objects, or AI Gateway. - Familiarity with Supabase, Cube.js, or BigQuery. - Experience building products for games, monetization, or B2B dashboards. WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for an experienced Senior Go Developer to design and build reliable backend services for billing and payment processing systems. This role requires strong hands-on experience in Go and proven ability integrating with payment providers and financial infrastructure. You will work on systems responsible for payment processing, billing logic, provider integrations and transaction workflows, ensuring reliability, scalability and correctness of financial operations. KEY RESPONSIBILITIES - Design, build, and maintain backend services for billing, payments, and transaction processing - Integrate with external payment providers and financial APIs - Develop reliable transaction workflows, including retries, reconciliation, idempotency, and failure handling - Write maintainable, well-tested production code - Monitor, troubleshoot, and improve payment and transaction flows REQUIRED QUALIFICATIONS - 5+ years of backend development experience in Go, including concurrency and production service development - Hands-on experience with payment or billing systems, including provider integrations, subscription billing, or reconciliation workflows - Experience with REST APIs, asynchronous processing, and event-driven systems - Experience with PostgreSQL or similar relational databases - Strong understanding of transactional systems, consistency, idempotency, and failure handling - Ability to own and debug production code in live payment environments Important: Hands-on experience with payment or billing systems is required. PREFERRED QUALIFICATIONS - Experience with multiple payment providers - Experience with subscription billing systems - Experience working with high-load backend systems - Knowledge of distributed systems architecture - Experience with message queues (Kafka, RabbitMQ, etc.) - Experience with observability tools (metrics, tracing, logging) WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for an experienced Tech Lead/Senior Go Developer to design and build reliable backend services for billing and payment processing systems. This role requires strong expertise in Go backend architecture and hands-on experience integrating with payment providers and financial infrastructure. You will work on systems responsible for payment processing, billing logic, provider integrations and transaction workflows, ensuring reliability, scalability and correctness of financial operations. KEY RESPONSIBILITIES - Design, build, and maintain backend services for billing, payments, and transaction processing - Integrate with external payment providers and financial APIs - Develop reliable transaction workflows, including retries, reconciliation, and failure handling - Ensure the scalability, reliability, and correctness of financial operations - Write maintainable, well-tested production code - Monitor, troubleshoot, and improve payment and transaction flows - Contribute to backend architecture and technical decision-making REQUIRED QUALIFICATIONS - 5+ years of backend development experience in Go, including concurrency and service architecture - Experience designing and operating high-availability production systems - Strong experience with billing, payments, or other transaction-heavy systems - Hands-on experience integrating payment providers or payment gateways - Experience with REST APIs, asynchronous processing, and event-driven architectures - Experience with PostgreSQL or similar relational databases - Strong understanding of transactional systems, consistency, and failure handling Important: Hands-on experience with payment or billing systems is required. PREFERRED QUALIFICATIONS - Experience with multiple payment providers and subscription billing systems - Experience operating high-load distributed systems - Experience with Kafka, RabbitMQ, or similar messaging platforms - Experience with observability tooling, including metrics, tracing, and logging WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We’re looking for a Middle/High-Middle DevOps / SRE Engineer to help run and improve our production platform in GCP + GKE, fronted by Cloudflare, with observability in Datadog and CI/CD in GitHub Actions. You’ll work closely with Senior/Principal engineers, implementing reliability improvements, expanding monitoring coverage, and reducing operational toil - especially important in a highload system with sudden traffic spikes. KEY RESPONSIBILITIES Platform Operations - Operate and improve production systems on GCP, GKE, and related managed services - Contribute to platform reliability, scalability, and operational improvements alongside Senior and Principal engineers Infrastructure & Delivery - Implement infrastructure changes using Terraform and maintain Kubernetes configurations, Helm charts, and deployment tooling - Improve CI/CD automation and deployment reliability Observability & Incident Management - Build and maintain monitoring, alerting, and observability in Datadog - Participate in incident response, troubleshooting, and postmortem activities Security & Cost Optimization - Support security tooling, vulnerability remediation, and secure platform practices - Identify and implement cost optimization opportunities without compromising reliability REQUIRED QUALIFICATIONS - Hands-on production experience with Kubernetes (ideally GKE) and basic cluster operations. - Working experience with Terraform and Helm in PR-based workflows. - Familiarity with GCP services used in SaaS operations (e.g., Cloud SQL, BigQuery, BigTable, Pub/Sub, Cloud Run, Memorystore). - Monitoring/alerting and troubleshooting skills (preferably Datadog). - Strong scripting/automation mindset to reduce manual work and prevent repetitive incidents. - Reliability awareness: understanding how changes affect availability/latency and how to operate under SLA constraints. PREFERRED QUALIFICATIONS - Cloudflare basics (WAF/DNS, edge concepts; Workers/CDN is a plus). - Experience writing/maintaining runbooks and participating in postmortems. - Exposure to SOC 2 / PCI-DSS requirements or willingness to learn. - Experience in high-load consumer products or game dev. WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We’re looking for a Senior/Principal DevOps to own our cloud-only platform and keep it reliable under high-load and bursty traffic. Our services run entirely on GCP, fronted by Cloudflare, with deep observability in Datadog and CI/CD in GitHub Actions. This is a hands-on role with real ownership: ensuring we meet our SLA/SLOs, scaling fast (10–50×), and keeping infrastructure efficient and cost-conscious as the company grows and microservices multiply. KEY RESPONSIBILITIES Platform Reliability and Scalability - Own and evolve production infrastructure on GCP and Cloudflare - Ensure platform availability, performance, and reliability in line with SLA/SLO targets - Design and operate systems capable of handling rapid traffic spikes and high-load scenarios - Drive capacity planning, autoscaling, bottleneck removal, and resilience improvements Kubernetes and Infrastructure - Build and maintain Infrastructure as Code using Terraform (and Terragrunt where applicable) - Own Kubernetes operations on GKE, including upgrades, scaling, and operational hardening - Maintain platform tooling, deployment infrastructure, and operational standards Observability and Incident Management - Build and improve observability using Datadog, including monitoring, logging, and APM - Lead incident response, root cause analysis, and long-term reliability improvements - Reduce operational noise and improve detection of critical system issues Security and Delivery - Operate core security tooling and coordinate remediation efforts across teams - Improve deployment reliability and developer experience through CI/CD automation and platform guardrails Cost Optimization - Own infrastructure cost visibility, optimization, and FinOps initiatives REQUIRED QUALIFICATIONS - 5+ years of experience in DevOps, SRE, or Platform Engineering roles - Proven experience operating production SaaS infrastructure with defined reliability targets and SLA/SLO ownership - Strong expertise in GCP, Kubernetes (GKE), and Infrastructure as Code using Terraform - Experience with Cloudflare, observability platforms (Datadog or similar), and modern CI/CD practices - Strong automation and scripting skills with a reliability-first mindset - Experience designing and operating scalable, high-availability distributed systems - Familiarity with SOC 2 / PCI-DSS audits and security architecture requirements. PREFERRED QUALIFICATIONS - Experience in game dev or similarly bursty high-load consumer products. - Mature SRE practices: error budgets, on-call maturity, runbooks, proactive incident prevention. WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for an automation-first Senior QA Engineer to ensure the reliability and quality of our fintech products across web, native mobile applications, and SDKs. You will own test strategy and automation end-to-end — from designing coverage to building and maintaining automated test suites. The role spans mobile-first payment experiences, native iOS/Android applications, and SDK integrations, where reliability, security, and product quality are critical. KEY RESPONSIBILITIES - Develop, maintain, and expand automated test suites for web products using TypeScript and Playwright - Define and drive testing strategy for native mobile applications and SDKs - Design test coverage, testing methodologies, and risk-based quality approaches - Improve QA infrastructure, reduce test flakiness, and optimize execution speed - Contribute to manual testing and test case design where automation is not the most effective approach REQUIRED QUALIFICATIONS - 5+ years of experience in QA Automation - Strong hands-on experience with TypeScript and Playwright - Experience testing fintech, payment, or other high-reliability systems - Experience testing native iOS and Android applications - Experience testing SDKs, including integrations, compatibility, and developer-facing workflows - Ability to design and evolve test coverage strategies - Experience using AI tools to accelerate test development, maintenance, and analysis, with mandatory validation of outputs - High level of ownership and ability to drive quality initiatives independently PREFERRED QUALIFICATIONS - Experience with mobile testing automation (iOS/Android) - Experience with payment providers, 3DS, anti-fraud, compliance/PCI context WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Senior QA Engineer with a strong focus on automation to ensure the reliability and quality of our game hub platform. You will own test strategy and automation for a mobile-first product that combines e-commerce, gamification, and gaming mechanics. The role involves testing complex user journeys, experimentation features, and payment flows where reliability and quality are critical. KEY RESPONSIBILITIES - Develop, maintain, and expand automated test suites using TypeScript and Playwright - Design and evolve test coverage strategies, including testing levels, methodologies, and tooling - Improve QA infrastructure, reduce test flakiness, and optimize execution speed - Contribute to manual testing and test case design where automation is not the most effective approach REQUIRED QUALIFICATIONS - 5+ years of experience in web QA automation - Strong hands-on experience with TypeScript and Playwright - Experience testing mobile-first web products and complex user journeys - Ability to design and evolve test coverage strategies - Strong understanding of test automation best practices, reliability, and maintainability - Experience using AI tools to accelerate test development, maintenance, and analysis, with mandatory validation of outputs - High level of ownership and ability to drive quality initiatives independently PREFERRED QUALIFICATIONS - Experience with gamification, gaming products, LiveOps, or game loops - Experience with A/B testing, event analytics, and product experimentation - Experience with feature flags, remote configuration, or similar product delivery mechanisms WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Remote Workplace: Remote Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Senior Payments Analyst to drive analytical decision-making across our payments product. This role focuses on understanding user behavior within the payment funnel, identifying conversion bottlenecks, and translating data into product improvements. You will work with high-scale transactional data, analyzing how users move from checkout to successful payment and where friction occurs. The role requires a strong experimental mindset and the ability to connect data insights to product decisions. KEY RESPONSIBILITIES Funnel Analysis and Optimization - Analyze user behavior across the payment funnel and identify conversion bottlenecks - Quantify the impact of drop-offs and uncover opportunities to improve conversion and user experience - Translate analytical findings into actionable product recommendations Experimentation and Product Insights - Design and evaluate A/B tests in partnership with Product teams - Define hypotheses, success metrics, and measurement frameworks - Monitor product performance through dashboards, reporting, and ongoing analysis Cross-functional Collaboration - Partner with Product and Engineering teams to support data-driven decision-making - Help prioritize product initiatives based on business impact and analytical evidence REQUIRED QUALIFICATIONS - 5+ years of experience in Product Analytics, Growth Analytics, Data Analytics, or similar roles - Strong SQL skills and experience analyzing product, behavioral, or transactional data - Experience with A/B testing, experimentation, and statistical analysis - Strong understanding of conversion funnels, user behavior, and product metrics - Ability to translate data into actionable product recommendations - Experience using AI tools for analysis, research, and workflow automation PREFERRED QUALIFICATIONS - Experience working with payments and transactional data - Strong understanding of checkout flows and conversion optimization - Experience in gaming, fintech or e-commerce WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Remote Workplace: Remote Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Senior Fraud Risk Analyst to support fraud detection and risk monitoring across high-scale payment systems. This role focuses on identifying fraud patterns, investigating anomalies, and improving the reliability of payment operations. You will work with large volumes of transactional and behavioral data, analyzing fraud signals and supporting the development of detection mechanisms. The role requires a structured, data-driven approach and the ability to respond quickly to emerging risks. KEY RESPONSIBILITIES Fraud Detection and Investigation - Analyze transaction data to identify fraud patterns, anomalies, and emerging risks - Monitor key fraud and payment metrics, including fraud rate, chargeback rate, and approval rate - Investigate fraud incidents ranging from individual cases to large-scale coordinated attacks Risk Monitoring and Prevention - Build dashboards and reports to support real-time fraud monitoring and decision-making - Evaluate fraud controls and contribute to the development and optimization of detection models - Drive automation of fraud detection, monitoring, and investigation workflows Cross-functional Collaboration - Partner with Engineering, Payments, and Operations teams to investigate fraud-related issues and improve risk management processes - Provide actionable insights and recommendations to support incident response and fraud prevention initiatives REQUIRED QUALIFICATIONS - 5+ years of experience in fraud, risk, payments, or data analytics - Strong SQL skills and experience working with large transactional datasets - Ability to identify patterns, investigate anomalies, and derive actionable insights - Experience using AI tools for analysis and automation PREFERRED QUALIFICATIONS - Python - Fintech or gaming experience WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Remote, Germany, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re seeking a Principal Software Engineer to contribute to the technical architecture, design and development of Fivetran’s Managed Data Lake product offering. As part of a senior engineering team, you’ll partner with product and engineering teams to build scalable, high-performance systems, advance open-source technologies, and set technical standards that raise the bar across the organization. This is a full-time remote position based out of Germany. Technologies You’ll Use Java, C++, Postgres, Temporal, gRPC AWS, GCP, Azure, Kubernetes, Grafana Iceberg, Polaris, Delta Lake, Parquet, DuckDB What You’ll Do Partner closely with product teams to understand requirements and design cutting-edge new capabilities that go directly into customer’s hands. Design, develop, implement, and operate highly reliable large-scale data lake systems in cooperation with a dedicated data lake engineering team. Contribute to open-source projects such as DuckDB and Polaris. Embrace Fivetran innovations with open-source standards and toolsets. Analyze fault-tolerance and high availability issues, performance and scale challenges, and solve them. Ensure operational excellence of the services and meet the commitments to our customers regarding security, reliability, availability, and performance. Set technical directions and influence cross-functional teams. Skills We’re Looking For 6+ years of hands-on or research experience with high-performance relational data management systems. Deep understanding of infrastructure & software optimizations and performance engineering to drive significant performance, latency, and availability improvements. Proven track record of leading and delivering large and complicated projects. Strong development skills in Java and C++. Solid experience with public clouds (AWS, Azure, GCP). Demonstrated knowledge of columnar storage formats. Growth mindset and excitement about breaking the status quo by seeking innovative solutions. Excellent team player who is consistent in making everyone around you better. Bonus Skills Strongly prefer an MS or PhD in Computer Science, ideally focusing on database management and/or storage engines. #LI-IM1 #LI-REMOTE Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: California Workplace: remote CryptoProcessing by Coinspaid is a stablecoins payment provider helping businesses accept digital assets and convert it to fiat. With over 11 years of industry experience, CryptoProcessing connects businesses to crypto users and makes transactions as simple as pressing a button. Today, our team includes 110+ professionals working remotely across multiple countries. We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams. Role overview CoinsPaid is looking for experienced Account Sales Executives to drive new business across priority verticals such as Travel & Hospitality, E‑Commerce & Luxury, Fintech & PSPs, Gambling & Gaming, Forex, and Adult. In this performance‑driven role, you will own a vertical territory, build and close a high‑impact pipeline, and act as the face of CoinsPaid at trade shows, conferences, and on‑site prospect client interactions across Europe. Key responsibilities Own the new‑business sales strategy and execution for your assigned vertical, from prospecting through to signed contracts and initial handover to account management. Build, manage, and convert a qualified outbound pipeline by combining targeted outreach, industry networking, referrals, event leads, and partner channels. Conduct high‑impact discovery, solution demonstrations/presentations and commercial negotiations with C‑level and senior stakeholders to win high‑value merchant accounts. Achieve and exceed revenue targets and activity KPIs, with clear ownership of forecast accuracy and deal progression in the CRM (Salesforce). Collaborate closely with Marketing, Product, Operations, Legal, Compliance, and Customer Success to tailor pitches, pricing, and solutions to the needs of your vertical. Travel, events and client meetings Represent CoinsPaid at key European/ Global  industry events and trade shows within your vertical, proactively generating meetings and follow‑up pipelines from event attendance. Travel for prospect client‑site visits, roadshows, and executive meetings to advance strategic opportunities and strengthen relationships. Plan and run on‑site and virtual sales campaigns around major events (pre‑booking meetings, hosting side events, follow‑ups) to maximize ROI from travel and sponsorships. Requirements 5+ years of outbound sales, business development, or account sales executive experience in one or more of the target verticals, with a strong track record of closing large, complex B2B deals. Hands‑on background in the assigned industry (e.g. working for a casino, aviation/travel brand, EMI/PSP, or related company) a major plus and having an established decision‑maker network. Deep understanding of payments or fintech; crypto payments experience is a strong plus, with the ability to explain value, risk, and compliance to non‑technical stakeholders. High outbound energy, self‑starter mentality, and disciplined execution across prospecting, meeting generation, and deal management using SFDC CRM and sales tools. Willingness and ability to travel for trade events and client visits, sometimes at short notice, while working effectively in a remote‑first, international team. Excellent communication skills, both written and verbal Why join CryptoProcessing by Coinspaid You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact. At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so. We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work. Flexible Benefits Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses. Work & Flexibility Fully remote work from almost anywhere Optional offices and relocation support Flexible, async-friendly environment Growth & Learning Budget for courses, certifications, and professional development Language learning support Cross-team learning and knowledge sharing Wellbeing & Support Medical insurance or reimbursement depending on location Access to mental health support Financial support for important life events Extras Merch shop with rewards system Team offsites and company events Sounds good? Well then, we can’t wait to see your resume! To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/

Location: Remote - India Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio's next  Tech Lead/Sr. Principal Engineer (L6) in Emerging Technologies. About the job This position is needed to contribute hands-on technical expertise, collaborate on rapid prototyping, and develop innovative solutions as part of Twilio’s incubation team. As a Tech Lead, you’ll work closely with cross-functional partners to design and build new product ideas, leveraging modern technologies and your problem-solving abilities. This is a high-impact opportunity for growth and learning, helping Twilio experiment and stay ahead in the evolving tech landscape. You will be accountable for enabling rapid experimentation in partnership with the ETI tech lead. Welcome to Twilio Forward, the incubation lab where we push boundaries, unlock next-era growth, and turn the once-unimagined into reality. As part of our Emerging Tech team, you will pioneer Horizon-3 initiatives that fundamentally redefine how humanity interacts with artificial intelligence. From launching Ola, the world’s first agent-native communication channel, to engineering the ground-breaking Agent-to-Human (A2H) protocol, we are actively building the control room for the autonomous future. If you are a builder driven to disrupt the status quo, reimagine what’s possible, and engineer what comes next, your journey starts here. Responsibilities In this role, you’ll: Architect & Deliver: Design, develop, and own the end-to-end implementation of high-stakes prototypes and robust, production-ready solutions. Spearhead AI R&D: Drive the technical direction and collaborate with cross-functional teams to experiment with, validate, and integrate AI, machine learning, and frontier technologies. Champion Engineering Excellence: Establish governance for code reviews and pioneer continuous improvements to engineering standards, mentoring peers to elevate overall code quality. Influence & Evangelize: Articulate complex technical concepts, architectural decisions, and project velocity clearly to executive stakeholders and engineering peers alike. Drive Agility: Navigate ambiguity and rapidly pivot technical strategies in response to shifting requirements, user feedback, and fast-paced market dynamics. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience. 12+ years of professional software development experience. Proficiency across modern programming languages such as JavaScript, Python, Java or Go with the ability to select the right tool for the job. Experience building applications using front-end (React, Angular) and/or back-end (Node.js, Springboot) frameworks. Data Architecture: Solid understanding of database technologies, including both SQL and NoSQL paradigms and when to select them. Next-Gen Workflow: Mastery of an agentic coding operating model; highly effective at leveraging advanced dev tools, Model Context Protocol (MCP), and LLMs to drastically accelerate AI-assisted development. Strong problem-solving skills and a collaborative mindset with effective communication skills for technical discussions. Extreme Autonomy: Exceptional ability to navigate intense ambiguity, self-unblock execution, and ruthlessly solve ambiguous problems without requiring constant structural support. Leadership & Collaboration: Strong communication and mentorship skills, with a collaborative mindset suited for high-bandwidth technical discussions. Desired: Hands on exposure to LLM, AI, or machine learning principles or projects. Cloud Architecture: Deep knowledge of cloud-based platforms (AWS, Azure) and the design principles of distributed systems. Ability to ramp up on new technologies, solution against well defined problems and to be iterative about building. Passion for innovation and exploring emerging technologies. Experience working in remote or globally distributed teams. Contributions to open source or tech community projects. Location This role will be remote, and based in India (only in Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi). Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Berlin Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Principal Account Manager at Via, you will be the face and voice of Via for our DACH partners, both internally and externally. You'll build genuine, durable relationships with the cities, counties and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. This is a high-impact individual contributor role for someone ready to take full ownership of a strategic portfolio, on a team of talented, collaborative people passionate about making a real impact for those who depend on public transit every day. What You’ll Do: Own the success of transportation systems across your partner cities, serving as the primary point of contact for executive city and agency leadership Drive revenue growth across your portfolio: securing renewals, expanding existing contracts, and landing upsells through negotiations with senior stakeholders to grow the business year-on-year Act as a trusted advisor to partners, translating their needs into concrete service improvements using Via's full platform – on-demand , paratransit , Citymapper , and more – to make the case for better transit Analyze service performance data on a daily, weekly, and long-term basis, turning complex datasets into clear strategic decisions that improve quality, efficiency, and growth Advocate internally for your partners, working cross-functionally to champion new products and capabilities that expand the size and scope of their services Who You Are: 7+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company An empathetic team player who takes pride in elevating those around them, and views success as a collective effort Quantitatively inclined and data savvy; you don't just draw conclusions from complex data sets, you use them to drive strategic decisions and influence partners and internal teams alike An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust A reliable, motivated self-starter who doesn't just thrive in fast-paced environments but helps shape the way things are done within them Fluency in German (C2 or native-level) and English is required; additional languages are a plus What We Offer: Base salary range: €110-125k, plus variable pay and equity as part of a total compensation package Company pension scheme (bAV) with a 20% employer contribution Urban Sports Club membership 30 vacation days a year Weekly team lunch and breakfast A hybrid work and a lovely office situated in the heart of Berlin, in Mitte There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?