Location: United States
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing, technology-driven staffing platform transforming how businesses recruit and manage talent. By leveraging AI-powered matching, credential verification, and a seamless mobile-first experience, the company enables organizations to access high-quality candidates quickly and efficiently. Their platform supports modern workforce solutions including flexible staffing, digital onboarding, and integrated payroll systems.
Job Summary
We are hiring a
Sales Development Representative (SDR)
for a remote sales job focused on outbound prospecting within the staffing and recruitment industry. This role is ideal for a high-energy, results-driven professional with experience selling into HR, staffing, or recruitment companies.
You will play a critical role in driving pipeline growth by booking qualified meetings for senior sales executives through high-volume outbound calling and strategic prospect engagement.
Key Responsibilities
Conduct
100–120 outbound cold calls daily
, targeting HR leaders, staffing firms, and recruitment agencies
Schedule
10–15 qualified sales appointments per week
Maintain accurate and up-to-date records in CRM systems (Pipedrive)
Research prospects using tools like ZoomInfo to identify high-value leads
Collaborate with senior sales executives to ensure smooth handoff of qualified opportunities
Support additional sales-related tasks as needed
Requirements
Based in the us East Coast only - occasional travel
Proven experience in
selling staffing or recruitment services (must-have)
Demonstrated success in
appointment setting that contributed to revenue growth
Strong communication skills with a professional phone presence
Experience with high-volume outbound sales (cold calling)
Ability to work independently in a remote environment
Proficiency in English (business-level fluency required)
Familiarity with CRM systems (Pipedrive preferred) and sales tools (ZoomInfo, Microsoft 365)
Strong attention to detail and organizational skills
Nice-to-Haves
B2B telemarketing or outbound sales experience
Experience engaging with executives and decision-makers
Background in SaaS, HRTech, or workforce solutions
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is shipping a wave of new products this year, and we’re investing heavily in the platform underneath all of it. That platform supports hundreds of engineers and carries high-scale production traffic every day — and it has grown faster than its foundations. This year is about closing that gap.
Right now, too much of that work leans on a handful of experts unblocking the same provisioning and operational workflows by hand. The top priority for this role is turning that into paved roads: self-service systems with clear ownership, safe defaults, strong guardrails, and adoption we can measure — a platform teams trust enough to stop thinking about, so they can focus on their products instead of ours.
The concrete goal is on this year’s roadmap: spinning up a new region or application environment should take hours, not days. Getting there means building real multi-region, cross-account networking and a continuous-deployment flow teams can trust, then a self-service layer on top. We’re the container company building our own internal platform, so the bar for the easy path also being the safe path is high.
You’d join a team of four, growing to seven this year — this is one of those hires. We’re looking for a senior engineer who can own significant parts of this platform end to end, drive projects to real production adoption, and raise how the whole team builds.
_______________________________________________________________________
RESPONSIBILITIES
This is a senior, deeply hands-on role. You’ll own significant components, drive projects from design through production adoption, and shape the platform’s technical direction while helping teammates grow. Concretely, you will:
- Turn ambiguous infrastructure problems into clear designs and working systems — contributing to RFCs and architecture reviews, and driving your projects to done.
- Build self-service capabilities and platform APIs (primarily in Go) for onboarding, provisioning, deployment, observability defaults, and day-2 operations — with contracts and docs teams actually use.
- Apply and help shape delivery standards with Terraform, GitOps on Argo CD, progressive rollout, and strong testing — including the continuous-deployment flow we’re missing today.
- Strengthen the multi-tenant EKS foundations for reliability, security, scale, and cost: Envoy Gateway ingress, traffic routing, and multi-region, cross-account connectivity.
- Improve SLOs, alerting, and incident follow-up on Grafana Cloud so production gets safer and less dependent on heroics.
We measure this work by outcomes the consuming teams feel: how fast they can provision and ship, how much they can do without us, and how reliably it all runs.
AI-ASSISTED OPERATIONS
We’re investing in AI-assisted and agentic workflows to cut operational toil, and we care that they stay safe, auditable, and human-reviewed. You’ll help shape where they earn their place and where they don’t. Early targets:
- Alert enrichment and incident context-gathering: assembling the relevant signals, history, and runbook so the on-call engineer starts with context instead of a blank page.
- Runbook-assisted diagnosis and remediation recommendations, with a human in the loop on anything that changes production.
- Onboarding and readiness assistants that answer the questions our experts answer today.
If you’ve built operational automation and have a healthy skepticism about where automation belongs, this is a place to put both to work.
ON-CALL
Operational ownership is part of the job. You’ll join the rotation after onboarding and shadowing, and help improve on-call itself: better alerts, stronger runbooks, less toil, and blameless postmortems aimed at prevention.
_______________________________________________________________________
QUALIFICATIONS
- 6+ years of hands-on software engineering in backend, infrastructure, or platform engineering, though we weight real depth and impact more heavily than exact tenure.
- Strong software engineering in Go or a similar language: design, testing, debugging, review, and long-term maintainability.
- A track record of building, shipping, and operating cloud services or infrastructure in production.
- Deep expertise in at least one of Kubernetes, networking, cloud platforms, reliability engineering, or developer platforms — plus solid Linux and production-ops fundamentals.
- Experience shaping technical direction and working effectively across teams.
- Clear written and verbal communication in a remote environment (RFCs, design docs, incident writeups).
- Bachelor’s in CS/Engineering or equivalent practical experience.
Nice to have: EKS and ingress/CNI/service-mesh experience; observability with OpenTelemetry/Prometheus/Grafana; CI/CD and progressive delivery (GitHub Actions, Argo CD, canaries); driving migrations or adoption programs across teams.
You don’t need every item here. We value strong systems judgment, real depth in at least one area, and curiosity across the rest.
_______________________________________________________________________
WHAT TO EXPECT
First 30 days
- Build context, meet partner teams, ship your first change, and shadow on-call.
First 90 days
- Own a meaningful platform component or project with a clear plan and metrics, and take an improvement from design to production.
One-year outlook
- Own a significant part of the platform and become a go-to for it — contributing to a major cross-team initiative (for example, self-service provisioning of new regions and environments, or the multi-region networking and CD foundations behind it) and establishing durable patterns your team relies on.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $160,900 – $260,700 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Home based - EMEA
This is an opportunity to run the worldwide Telco Field Engineering business, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. The Telco department is composed of three regional teams (APAC, EMEA and AMER).
We believe that Engineering Directors should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team’s direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.
We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.
The role of a Telco Field Engineering Director at Canonical
The Field Engineering department is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.
Within the Field Engineering department, there are multiple focused teams : the Cloud/DC team, the Alliances/Partners team, the IoT team, and the Telco team.
The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change.
Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale.
A Cloud Field Engineering Director is responsible for driving the strategy in presales and delivery for our telco customers. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.
Location:
This role will be home based, managing teams in worldwide.
What your day will look like
Lead and develop managers and teams of Field engineers in the areas of Presales and Professional Services
Solve customer problems by promoting our technologies and being a trusted advisor
Work remotely in a single major time zone
Coach, mentor, and offer career development feedback
Identify and measure team health indicators
Implement disciplined engineering processes
Represent your team and product to stakeholders, partners, and customers
Develop and evangelise great engineering and organisational practices
Plan and manage progress on agreed goals and projects
Be an active part of the leadership team, collaborating with other leaders
What we are looking for in you
A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc
Familiarity with telco architecture and industry standards
Working knowledge of at least one of the following domains: Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS
Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
Practical knowledge of Linux and networking
Experience in technical presales
You are a dynamic person who loves to jump in new projects and interact with people
Excellent verbal and written communication skills in English
Passion and a track record of developing and growing people
Experience in leading, coaching and mentoring engineers and managers
Organised and able to ensure your team delivers timely, high quality results
An exceptional academic track record from high school and, preferably, university as well
Willingness to travel up to 25% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
Additional skills that you might also bring
Second language - Spanish or French preferred
Python knowledge
Experience collaborating with external partners
Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
Understanding of AI and machine learning concepts, including sovereign AI, and their potential applications in telco environments, such as network optimization, predictive maintenance, unified communication, and customer experience improvement
Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, O-RAN, or similar is a plus
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: EMEA Remote
Hi, I’m Paul, VP of Engineering at
Customer.io
. We’re looking for experienced backend engineers who care deeply about reliability, performance, and scalability. You’ll design, build, and evolve the systems that power communication at massive scale - while helping us push the boundaries of what great engineering can look like.
About
Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
Engineers with product taste
You think like a user, not just an engineer. You care how your systems power real customer value - and how to make them better.
A healthy skepticism for “the way things are done.”
You bring rigor and creativity. Best practices matter - but never more than forward motion.
What You’ll Do
Design and build distributed systems in Go that help customers send timely, relevant messages at scale
Collaborate across teams to debug issues and deliver reliable solutions
Own problems end to end - from architecture and schema design to testing, deployment, and monitoring
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
What we're looking for
7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages)
Comfort working in cloud-native environments (AWS, GCP)
Familiarity with relational databases (we use MySQL) and an understanding of performance tradeoffs
Experience with observability tooling and operating production systems
A bias for action over perfection, and pride in owning technical decisions
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave
,
unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application - We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
Technical Interview (60 mins) - A collaborative system design conversation focused on scaling challenges.
Take-Home Assignment - Complete a short, realistic task similar to what you’d work on here.
Assignment Review Call (60 mins) - Walk us through your work and discuss tradeoffs, priorities, and how you’d iterate.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: Americas Remote
Hi, I’m Paul, VP of Engineering at
Customer.io
. We’re looking for experienced backend engineers who care deeply about reliability, performance, and scalability. You’ll design, build, and evolve the systems that power communication at massive scale - while helping us push the boundaries of what great engineering can look like.
About
Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
Engineers with product taste
You think like a user, not just an engineer. You care how your systems power real customer value - and how to make them better.
A healthy skepticism for “the way things are done.”
You bring rigor and creativity. Best practices matter - but never more than forward motion.
What You’ll Do
Design and build distributed systems in Go that help customers send timely, relevant messages at scale
Collaborate across teams to debug issues and deliver reliable solutions
Own problems end to end - from architecture and schema design to testing, deployment, and monitoring
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
What we're looking for
7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages)
Comfort working in cloud-native environments (AWS, GCP)
Familiarity with relational databases (we use MySQL) and an understanding of performance tradeoffs
Experience with observability tooling and operating production systems
A bias for action over perfection, and pride in owning technical decisions
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave
,
unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application - We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
Technical Interview (60 mins) - A collaborative system design conversation focused on scaling challenges.
Take-Home Assignment - Complete a short, realistic task similar to what you’d work on here.
Assignment Review Call (60 mins) - Walk us through your work and discuss tradeoffs, priorities, and how you’d iterate.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.
О РОЛИ
Optimum ищет Technical Project Manager для глубокой интеграции в команду разработки и продукта. Ваша цель — обеспечить бесперебойное исполнение спринтов и четкую коммуникацию со стейкхолдерами, позволяя инженерам фокусироваться на решении сложных архитектурных задач.
ОСНОВНЫЕ ЗАДАЧИ
— Планирование и проведение двухнедельных спринтов, управление доской в Linear.
— Декомпозиция эпиков на атомарные задачи, контроль Velocity и здоровья майлстоунов.
— Триаж багов и фич-реквестов, формирование четких критериев приемки (Acceptance Criteria).
— Организация синк-митингов, стендапов и ведение документации по принятым решениям.
— Координация релизных циклов и мониторинг прогресса Architecture Decision Records (ADRs).
— Устранение блокеров и обеспечение прозрачности критического пути для руководства.
ТРЕБОВАНИЯ К КАНДИДАТУ
— 6+ лет опыта управления техническими проектами в высоконагруженных Web3-средах.
— Глубокое понимание крипто-инфраструктуры (валидаторы, ноды, стейкинг, механизмы стимулов).
— Навыки работы с распределенными командами и выстраивания процессов «с нуля».
— Исключительная грамотность в письменной и устной коммуникации.
— Готовность синхронизировать рабочее время с часовыми поясами CET или ET.
УСЛОВИЯ РАБОТЫ
— Конкурентная оплата труда, включая токен-пакет (incentives).
— Remote-first культура с гибким графиком.
— Высокий уровень ответственности и прямое влияние на успех протокола.
— Работа в тесном контакте с ведущими исследователями и протокольными инженерами.
УдалённоЛокация: Удаленно (CET / ET часовые пояса); Готовность синхронизировать рабочее время с часовыми поясами CET или ET
Location: Saint Petersburg
Workplace: remote
CSM St. Petersburg is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.
JOB DESCRIPTION & QUALIFICATION
Overall ship's command and responsibility to ensure safety of crew and environmental protection.
Responsible for the compliance with the International regulations and company safe practices and policies.
Holder of valid COC (STCW Reg II/2) with verification.
Holder of valid STCW certifications required for the position.
Good communication and leadership skills.
Fluent in written and spoken English language.
Safety culture and mindset.
Experience with multicultural working environment.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 4 months in Rank with the same type/size of vessel.
Experience onboard same vessel tonnage is mandatory.
Experience in Steam Turbines cargo pump system is recommended.
Experience with Crude Oil and STS cargo operations.
Experience in trading area USA and Australia is recommended.
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Rejoining and Performance Bonus
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Batumi
Workplace: remote
CSM Georgia is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.
JOB DESCRIPTION & QUALIFICATION
Overall ship's command and responsibility to ensure safety of crew and environmental protection.
Responsible for the compliance with the International regulations and company safe practices and policies.
Holder of valid COC (STCW Reg II/2) with verification.
Holder of valid STCW certifications required for the position.
Good communication and leadership skills.
Fluent in written and spoken English language.
Safety culture and mindset.
Experience with multicultural working environment.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 12 months in Rank with the same type/size of vessel.
Experience in trading area USA and Australia is recommended.
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Rejoining and Performance Bonus
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Poland; Romania; Czechia; Philippines; South Africa; Portugal
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Part-time to start (20 hours)
Engagement: Independent Contractor
About the Company
Our client is a fast-growing digital marketing agency based in the U.S., specializing in building high-performing websites and marketing campaigns for Home Services and Healthcare companies. Their mission is simple: create visually compelling websites that drive measurable business results.
Job Summary
We are hiring an experienced
Webflow Designer
with strong expertise in
Figma, UX/UI design, and Webflow development
. This is a hands-on role where you will design and build conversion-focused websites from scratch, create marketing assets, and develop scalable design systems.
This role is ideal for someone who combines
creative design thinking with technical Webflow execution
, and thrives in a fast-paced, performance-driven environment.
Key Responsibilities
Design and build fully responsive websites from scratch using
Webflow
Create high-fidelity
wireframes, prototypes, and UI designs in Figma
Develop landing pages, ad creatives, email newsletters, and social media graphics
Build and maintain scalable
UX design systems
(component libraries, style guides, brand systems)
Collaborate with account managers to understand client goals and deliver projects on time
Implement and maintain
Client-First or Relume
naming conventions in
Webflow
Ensure all designs meet high standards for responsiveness, usability, and conversion performance
Requirements
3+ years of experience in
Webflow design and development
Advanced proficiency in
Figma
(wireframing, prototyping, design systems)
Strong expertise in
Webflow CMS, animations, and responsive design
Proven experience building
scalable design systems
(component libraries, style guides, brand systems)
Solid understanding of
design fundamentals
(typography, layout, spacing, color theory, visual hierarchy)
Experience creating
digital marketing assets
(ads, emails, social graphics)
Strong English communication skills (written and verbal)
Ability to work
U.S. Central Time
Nice-to-Haves
Basic knowledge of HTML/CSS
Advanced Webflow animations and interactions
CRO (Conversion Rate Optimization) or A/B testing experience
Experience working with Home Services or Healthcare brands
Benefits
💰 Competitive monthly salary based on experience starting from $700 USD - $2000
🌎
Fully Remote:
Work from anywhere with flexible hours and US overlap
🚀 Work with a fast-growing, design-forward travel-tech company
🧪 Be part of an agile team using modern design tooling and weekly sprint cycles
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: South Africa; Romania; Serbia; Bulgaria; Hungary; Bosnia and Herzegovina
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth startups, digital agencies, and innovative product-led companies across industries such as SaaS, FinTech, eCommerce, AI, and EdTech. Unlike traditional outsourcing models, you’ll be placed directly with a client as a valued, long-term member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Senior Product Designer with 5+ years of experience in UI/UX and product design to lead the creation of user-centric digital products. This is a remote product design role where you will own the full design lifecycle—from discovery and research to high-fidelity design and iteration.
You will collaborate closely with product managers, engineers, and stakeholders to deliver seamless, impactful user experiences that drive engagement and business outcomes.
Key Responsibilities
Lead end-to-end product design processes: user research, wireframing, prototyping, and UI design
Define user flows, journey maps, and interaction patterns for web and mobile applications
Design high-fidelity interfaces that align with brand and usability best practices
Conduct usability testing and leverage data to inform design decisions
Collaborate cross-functionally with product, engineering, and marketing teams
Build, maintain, and evolve design systems and component libraries
Ensure designs are responsive, accessible, and scalable
Present design concepts and rationale clearly to stakeholders
Requirements
5+ years of experience in Product Design, UI/UX Design, or Interaction Design
Strong portfolio demonstrating end-to-end product design work
Proficiency in tools such as Figma, Sketch, Adobe XD, or similar
Solid understanding of user-centered design principles and UX best practices
Experience with design systems and scalable UI frameworks
Familiarity with data-driven design and experimentation (A/B testing)
Basic understanding of front-end technologies (HTML, CSS, JavaScript) is a plus
Strong problem-solving, communication, and collaboration skills
Experience working in remote, cross-functional teams
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: EMEA Remote
Hi, I’m Paul, VP of Engineering at
Customer.io
. We’re looking for curious, driven Fullstack (Product) Engineers who want to own big things and delight our customers. You’ll design, build, and ship the core product experiences our customers rely on - while helping the team push boundaries on what great communication tools can do.
About
Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
Engineers with product taste
You think like a user, not just an engineer. You care about frontend polish, backend performance, and everything in between.
A healthy skepticism for “the way things are done”
You bring rigor and creativity. Best practices matter - but never more than forward motion.
What You’ll Do
Build fullstack features in Go, React, and Ember that power key customer workflows
Collaborate with others to turn ideas into shipped customer value
Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Help evolve our systems to scale with more customers, messages, and use cases
Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
What we're looking for
7+ years of experience building and scaling backend services and product-facing features
Fluency in TypeScript, React (or similar), and a statically typed backend language like Go
A strong care for frontend polish, backend performance, and the overall customer experience
Proficiency with APIs, relational databases, and writing testable, performant code
A bias for action over perfection, and pride in owning technical decisions
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $250,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application - We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
System Design Interview (60 mins) - Design a system end-to-end. We're looking for how you think, communicate tradeoffs, and drive through ambiguity.
Take-Home Assignment - Complete a short, realistic task similar to what you’d work on here.
Assignment Review Calls (2 x 60 mins) - Walk us through your work and discuss tradeoffs, priorities, and how you’d iterate.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: Americas Remote
Hi, I’m Paul, VP of Engineering at
Customer.io
. We’re looking for curious, driven Fullstack (Product) Engineers who want to own big things and delight our customers. You’ll design, build, and ship the core product experiences our customers rely on - while helping the team push boundaries on what great communication tools can do.
About
Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
Engineers with product taste
You think like a user, not just an engineer. You care about frontend polish, backend performance, and everything in between.
A healthy skepticism for “the way things are done”
You bring rigor and creativity. Best practices matter - but never more than forward motion.
What You’ll Do
Build fullstack features in Go, React, and Ember that power key customer workflows
Collaborate with others to turn ideas into shipped customer value
Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Help evolve our systems to scale with more customers, messages, and use cases
Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
What we're looking for
7+ years of experience building and scaling backend services and product-facing features
Fluency in TypeScript, React (or similar), and a statically typed backend language like Go
A strong care for frontend polish, backend performance, and the overall customer experience
Proficiency with APIs, relational databases, and writing testable, performant code
A bias for action over perfection, and pride in owning technical decisions
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $250,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application - We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
System Design Interview (60 mins) - Design a system end-to-end. We're looking for how you think, communicate tradeoffs, and drive through ambiguity.
Take-Home Assignment - Complete a short, realistic task similar to what you’d work on here.
Assignment Review Calls (2 x 60 mins) - Walk us through your work and discuss tradeoffs, priorities, and how you’d iterate.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: Argentina (Remote); Global | Remote; Mexico (Remote); India (Remote)
Workplace: Remote
Key Responsibilities:
1. End-to-End Program Delivery & SLA Management
- Manage the end to end project management workflow.
- Able to complete project management tasks autonomously.
- Able to take responsibility for end to end project deliverables in accordance with SLAs.
- Ensure all projects are delivered on time as per customer SLA.
- Establishes deadlines /ensures deadlines are feasible and completes tasks by said deadlines.
- Effectively balances and manages priorities across a variety of task types and customers.
- Responsiveness to internal and external comms within pre-defined SLAs.
- Responds quickly and efficiently to internal and external stakeholders.
2. Resource Strategy & Team Leadership
- Responsible for maintaining resources, core teams and pipeline to support project management work.
- Identifies resource requirements for production work.
- Performs self-sourcing in our existing vendor database and enters sourcing requests when new vendors are needed.
- Manage linguist communication for all projects.
- Able to define and delegate admin work to PCs Interns.
- Train supporting resources on key production processes and methodology.
3. Quality, Risk, & Financial Assurance
- Responsible for CM, Quality and OTD KPIs.
- Manage quality at project level - including Review, Verification, QA, LQE.
- Manage quality complaints and feedback received from stakeholders.
- Risk analysis to identify risks, potential issues, plan to and mitigate them.
- Completes ongoing risk assessment and mitigation for all production areas.
- Escalates issues or problems to manager in an effective manner, along with proposed solutions.
- Raise Customer Support tickets for 100% of production blockers (Jira).
- Process and approves invoicing and payments.
- Provides insight to Strategist into revenue forecasts based on production volume.
4. Technical Execution & Process Governance
- Demonstrates a deep understanding of all production workflows and processes related to their accounts.
- Asks pertinent questions to ensure full comprehension of the task in hand; Strictly follows Production SOPs and best practices.
- Consistently follow correct protocols for tasks and accounts.
- Monitor and enforce adherence to correct production procedures.
- Develop and maintain process documentation related to their task load and the tasks delegated to other resources.
- Utilize systems and tools released by Production Enablement.
- Ensure all system admin, including data entry, is accurate.
- Perform file analysis and engages with Solutions team for support on file types.
- Creates and monitors linguistic assets (TM, Style Guides, reference material).
Skills and Experience:
- A Bachelor’s degree, or equivalent; Master’s degree preferred
- 2+ years of professional experience in a field similar or related to Localization Project Management
- Excellent client-facing and internal communication skills
- Solid organizational skills including meticulous attention to detail and multitasking skills
- Able to meet deadlines and work under pressure
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Baku
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications and Skills
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have
Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements.
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm).
JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: Baku
Workplace: remote
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents.
Qualifications and Skills
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have
Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: United States, Remote
Are you on a mission to create games that bond players together into deeply invested communities? Would you like to work on something comedic with lighthearted and whimsical characters? Do you enjoy the challenge of solving complex, non-deterministic problems with simple, pragmatic solutions?
As a
Senior Online Game Services Engineering Lead
for teamLFG, you will design and build the core services that take our game from prototype to production, from gathering requirements to implementation and scaling. Most importantly, you will work with a fun, dedicated, and passionate cross-discipline team devoted to turning a creative dream into a new franchise at PlayStation.
We look for candidates who value joining a mission-focused team with a diverse set of backgrounds, experiences, interests, and viewpoints.
RESPONSIBILITIES
Build and maintain production-quality backend game services
Directly manage and lead several engineers, providing support, technical mentorship, constructive feedback, and career development coaching
Collaborate daily with a cross-disciplinary team to design and build the services-driven features for the game (including sessions, matchmaking, and progression)
Effectively write clear, concise, and accurate technical documentation and email communication, with the ability to summarize complex topics and achieve alignment across multiple teams
Calmly deal with production incidents, participating in an on-call rotation after launch
REQUIRED SKILLS
Production experience designing and building backend game services
Ability to communicate with customers of different technical and non-technical backgrounds to help them navigate technology and achieve their goals
Experience leading (direct management, mentoring, or guiding) engineers
Ability to diagnose complex system failures using logging and metrics
Ability to write, debug, and maintain code in Rust, C++, or C#
Embrace a “we” culture in addition to being an outstanding collaborator and communicator
NICE-TO-HAVE SKILLS
Experience with “games as a service” online game development
Working knowledge of Docker, Git, and Linux (including shell scripting and system configuration)
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$217,000
—
$325,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Location: Atlantic City, NJ
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Purpose:
We are looking for an experienced Nurse Practitioner to provide primary care to homebound and palliative care patients in the Atlantic County, NJ
region. You will apply medical techniques and principles under the supervision of a physician and you will care for a diverse set of patients with chronic diseases.
What You'll Do:
Provide high quality care to primary and palliative patients in and around (Atlantic city, NJ)
Assess patient's health by performing physical examinations; obtaining, updating, and studying medical histories and creating the best plan for care.
Effectively communicate with office staff and clinical operations across various internal platforms
Provide high quality, patient centered care to a panel of patients
Attend quarterly medical staff meetings
Develop impressions, diagnosis, and treatment plans
Foster trust and consult with patients, families, and caregivers during visits
Order diagnostic testing as medically necessary
Prescribe medications supplies and appropriate medically necessary interventions
What You'll Need:
Board Certified, with a valid NP or PA certification in the state of New Jersey
Strong clinical skills with the ability to accurately and confidently treat, assess, and diagnose
Positive demeanor and strong people skills
Ability to confidently problem solve and operate independently
1-2 years of primary care experience with geriatric patients (hospice experience highly preferred but not required)
What you'll get:
A flexible schedule - so you can see your patients during a schedule that works for you
Autonomy - so you can feel trusted to provide the best care possible.
Support - from our in-house clinical team with any requests or orders.
Growth - the opportunity to join our growing leadership team
Salary Range:
$$+ (depending on experience and other incentives)
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Middlesex, New Jersey
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Purpose:
We are looking for an experienced Nurse Practitioner to provide primary care to homebound and palliative care patients in the Middlesex/Union County, NJ
region. You will apply medical techniques and principles under the supervision of a physician and you will care for a diverse set of patients with chronic diseases.
What You'll Do:
Provide high quality care to primary and palliative patients in and around (Middlesex/Union County, NJ)
Assess patient's health by performing physical examinations; obtaining, updating, and studying medical histories and creating the best plan for care.
Effectively communicate with office staff and clinical operations across various internal platforms
Provide high quality, patient centered care to a panel of patients
Attend quarterly medical staff meetings
Develop impressions, diagnosis, and treatment plans
Foster trust and consult with patients, families, and caregivers during visits
Order diagnostic testing as medically necessary
Prescribe medications supplies and appropriate medically necessary interventions
What You'll Need:
Board Certified, with a valid NP or PA certification in the state of New Jersey
Strong clinical skills with the ability to accurately and confidently treat, assess, and diagnose
Positive demeanor and strong people skills
Ability to confidently problem solve and operate independently
1-2 years of primary care experience with geriatric patients (hospice experience highly preferred but not required)
What you'll get:
A flexible schedule - so you can see your patients during a schedule that works for you
Autonomy - so you can feel trusted to provide the best care possible.
Support - from our in-house clinical team with any requests or orders.
Growth - the opportunity to join our growing leadership team
Salary Range:
$$+ (depending on experience and other incentives)
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
УдалённоseniorSeattle, WA
УдалённоWork remotely in a single major time zone; Home based - EMEA
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