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Location: United States (US) Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As the HRBP Expert/Senior HR Manager, you will translate business objectives into impactful people strategies. You will be instrumental in enhancing organizational effectiveness, leading through transformational organizational changes, and developing the next generation of leaders, all within a dynamic, international context that values your strategic insight. What You’ll Be Doing Strategic Partnership & Business Alignment Serve as a strategic advisor to functional senior leaders, developing and implementing people plans that directly enable business goals and drive organizational health. Build deep business acumen to diagnose needs and co-create solutions with leaders, acting as a strategic conduit between the business and HR team. Talent & Leadership Development Partner with senior leaders on the full spectrum of talent management: from performance enablement and succession planning to organizational design and team effectiveness. Lead and facilitate talent calibration, succession planning, and leadership development initiatives to build a robust and diverse leadership pipeline. Data-Informed Organizational Excellence Leverage people data and analytics to identify trends, diagnose root causes, and prescribe strategies that elevate team performance, engagement, and productivity. Champion change management initiatives to support evolving business structures and leadership, ensuring smooth transitions and sustained performance. Cross-Team Collaboration & Initiative Partner closely with HRBP peers and cross-function HR (TA, Total Rewards, HR Infra) to align on shared priorities and deliver joined-up solutions for the client group. Identify opportunities that span beyond a single team and drive cross-functional initiatives end to end, mobilizing the right partners to deliver outcomes that benefit the wider client group. Share insights, playbooks, and best practices across the HRBP community to raise the collective standard and avoid duplicated effort. Global HR Leadership & Influence Strengthen the HRBP function by modeling best practices and elevating HR’s role as a trusted, value-added partner across the organization. Foster cross-functional collaboration and partner on the design and implementation of scalable, global HR programs and processes. What We Look For In You A minimum of 10 years of HR experience, including Business Partnering and experience working with C-suite leaders. Experience supporting crypto, fintech, or financial-institution businesses, with familiarity with the talent, regulatory, and cultural dynamics of a highly regulated, fast-evolving industry. Proven experience as a strategic HR leader for global, cross-cultural teams, with comfort navigating time zones, cultural nuances, and occasional international travel. A demonstrated track record of partnering with senior leaders on complex issues including performance management, talent strategy, and organizational change. A powerful blend of strategic vision and hands-on execution - you can design the strategy and also roll up your sleeves to implement it. Exceptional communication, influence, and relationship-building skills, with the ability to engage and align stakeholders at all levels. A forward-thinking adopter of AI tools, with a demonstrated ability to apply them to elevate HR workflows, sharpen people analytics, and help leaders prepare their teams for an AI-enabled future. Strong data analytical and problem-solving capabilities, with experience using data to tell a story and drive decision-making. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependents More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $171,000 - $300,000 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-Hybrid Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE The Ramp Travel team builds the travel booking and management platform built-in to Ramp. We build the capabilities that allows travelers to stay productive on the road: flight and hotel search, booking and checkout, our agentic travel assistant, and on-the-go mobile trip guidance. We also own the capabilities that ensure companies are spending their travel dollars effectively: travel policy evaluation, supplier and TMC integrations and benchmarking, and data insights. Growing the sophistication and global reach of the Travel product is a top strategic priority at Ramp. The work this team does directly enables Ramp to to support some of the largest and most interesting customers in the world. WHAT YOU’LL DO - Lead, mentor, coach, and grow the Ramp Travel engineering team (~6 engineers today). - Own delivery across our travel management surfaces: search and inventory, quoting and repricing, checkout, policy evaluation, loyalty, post-booking servicing. - Own reliability and correctness of a system dependent on third parties: supplier APIs, GDS and aggregator content, TMC and OBT integrations. - Partner with Product, Design, Ops, Partnerships, and Sales on enterprise travel commitments. - Set the team's practices for AI-assisted development and ship agentic booking features. - Hire. The team is expected to grow. WHAT YOU'LL NEED - 2+ years managing engineers, team size roughly 5 to 15. - High levels of ownership. Comfortability taking difficult ambiguous problems and driving successful execution. - Has built something 0→1 and then scaled it. - Willing to be hands-on. This is a six-person team, and everyone at Ramp is a builder. - Current enough technically to lead a design review and evaluate an architecture proposal. - Strong product judgment and comfort talking to customers. - Has owned a transactional system with external dependencies: booking, payments, marketplace, or logistics. PREFERRED - Corporate travel domain experience, such as: corporate online booking tools (OBTs), integrations with travel content sources (GDS/NDC), and front-end traveler experiences. - Enterprise B2B fintech or T&E background. - Has rolled out agentic dev tooling to a team, or shipped LLM-backed features. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote, US; Remote, EU Workplace: remote About us   Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?   We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.   Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally   Our culture   We build trusted products that help people access and discover economic opportunities.   We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.   We’re a global team building products people can actually use, turning complex technology into something simple and reliable.   We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.   About the role:   Aave Labs is looking for a Senior Smart Contract Engineer to help build and evolve the Aave Protocol and GHO stablecoin. You should have a strong passion for web3 technology and a deep understanding of smart contract development. In this role, you'll design, implement, test, and deploy smart contracts across Ethereum and other EVM-based networks. You'll independently own small to medium-sized projects and contribute to larger protocol initiatives, working closely with the wider Aave engineering team to build secure and reliable DeFi infrastructure. How you can make an impact: Design, implement, and test secure Solidity-based smart contracts and decentralised applications Own small to medium-sized smart contract projects end to end, such as building adapters and integrations, from technical design through implementation, testing, and deployment Contribute to larger protocol initiatives, such as Aave V4, vaults, and GHO, working within established architecture Contribute to the development and maintenance of protocol-level infrastructure and tooling Collaborate with engineers and cross-functional teams to design and ship new protocol features and functionality Investigate security vulnerabilities, reproduce potential attack scenarios, and contribute to mitigation and response Debug and troubleshoot smart contract and protocol issues across development and production environments Review code written by other engineers, providing constructive feedback with a strong focus on correctness, testing, and security Stay up to date with developments across Ethereum, DeFi, and smart contract security, applying relevant learnings to your work Let’s connect if you have: Strong experience building and shipping production smart contracts using Solidity Experience working with DeFi protocols and a strong understanding of smart contracts, the EVM, and common protocol design patterns The ability to independently design and deliver well-defined smart contract projects of limited scope, identifying technical requirements, trade-offs, and potential risks Deep technical expertise in one or more areas of DeFi, such as lending, vaults, stablecoins, liquidity, or protocol integrations. Strong knowledge of smart contract security, including common vulnerability classes, testing methodologies, and secure development practices The ability to make sound technical decisions within your area of expertise and clearly explain the reasoning and trade-offs behind your approach A track record of producing reliable, well-tested code and providing useful technical feedback through code review A habit of keeping up with the latest exploits, security research, tooling, and developments across the Ethereum ecosystem A genuine passion for DeFi and building at the forefront of web3 technology Nice to haves: Experience building or integrating DeFi vaults, including areas such as share and NAV accounting, strategy allocation, and deposit and redemption flows Experience contributing to large, complex DeFi protocols or smart contract codebases Experience building protocol adapters or integrating external protocols and infrastructure Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!   Equal opportunities statement:   Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.                   #LI-MG1

Задачи: — Работа с клиентской базой — Сегментировать клиентов по поведению, статусу и истории взаимодействия — Анализировать клиентов после закрытия кредита и находить возможности для их возврата — Выявлять сегменты с низкой долей повторных обращений — Искать точки роста повторных выдач и увеличения LTV — Работать с клиентскими сегментами на разных этапах жизненного цикла — Анализировать повторные выдачи и возврат клиентов — Выявлять причины снижения retention-показателей — Формировать и тестировать гипотезы для роста повторных выдач и LTV — CRM-коммуникации Требования: — Опыт работы в Retention Marketing, CRM Marketing, Lifecycle Marketing или смежном направлении — Опыт работы с клиентскими базами и сегментацией — Понимание retention, LTV, повторных продаж и клиентского lifecycle — Опыт работы с SMS, Push, Email, мессенджерами или другими CRM-каналами — Умение анализировать эффективность коммуникаций и клиентских воронок — Хорошее понимание маркетинговых метрик — Умение работать с данными и делать на их основе выводы — Системность, внимательность к деталям и самостоятельность — Будет преимуществом: опыт в FinTech, МФО, банковских продуктах, e-commerce, подписочных сервисах или других проектах с высокой долей повторных обращений Условия: — Полностью удалённый формат работы — График 5/2 — Работа с большой клиентской базой и реальными retention-задачами — Возможность напрямую влиять на повторные выдачи, LTV и ключевые показатели бизнеса — Работа на стыке маркетинга, аналитики, CRM и продукта — Возможность развивать retention-направление и предлагать собственные гипотезы

Задачи: — iGaming Merchant Acquisition: развитие B2B-продаж в глобальном секторе iGaming — расширение использования fintech и платежных шлюзов среди целевых клиентов Требования: — опыт B2B-продаж с явным опытом в секторе iGaming — профессиональное владение английским и русским языками — наличие действующего вида на жительство или документов ЕС Примечание: рассматриваются только кандидаты, проживающие в Кипре.

О проекте: Мы строим Customer Intelligence & Personalization Platform для экосистемы бизнесов в Армении. В основе — Golden Record: единый профиль клиента, объединяющий данные банка, продуктов экосистемы и внешних источников. Поверх него строятся Customer 360, сегментация, scoring и персонализированные предложения. Задачи роли: Предстоит спроектировать слой между сырыми данными core banking системы и витринами платформы. Источник слабо документирован: часть значений закодирована, часть бизнес-логики реализована в коде и хранимых процедурах, две внешне одинаковые записи могут быть собраны разными алгоритмами из разных таблиц. Нужен человек, который разберёт этот источник и превратит его в осознанную модель данных: что откуда берётся, что на что влияет, какое поле что означает. Что предстоит делать: — Исследовать core banking систему, legacy- и внешние источники, восстанавливать их семантику. — Идти от целевой витрины к источнику: определять, из каких таблиц и по какой логике собирается каждый атрибут. — Разделять случаи, когда одинаковые по виду данные получены разными путями, и фиксировать правила выбора. — Описывать модель данных и метаданные: сущности, связи, grain, ключи, историчность. — Формировать требования к витринам для сегментации, scoring и рекомендаций. — Писать SQL-исследования и прототипы трансформаций, проверять гипотезы на данных. — Выяснять смысл данных напрямую у сотрудников банка — это постоянная часть работы. О бэкграунде: Важно, какие задачи вы решали — приходили в незнакомую недокументированную систему и разбирались сами, восстанавливали бизнес-смысл данных, строили модель с нуля и доводили исследование до работающей витрины. Если вы работали дата-инженером и значительную часть времени тратили на то, чтобы понять, что лежит в источнике, — это наш профиль. Если получали готовые чистые витрины — скорее нет. AI-native подход: Мы используем AI-native подход и ожидаем того же от кандидата: AI-инструменты применяются для разбора legacy, анализа схем, написания SQL и документирования. Требования: — Сильный SQL: оконные функции, сложные join-цепочки, анализ качества и распределений. — Опыт реверс-инжиниринга плохо документированных источников. — Понимание data modelling: сущности, grain, ключи, историчность, master entities. — Опыт работы с банковскими или fintech-данными (Core banking (особенно ArmSoft) / legacy banking systems, Customer 360) или опыт разбора сырых банковских данных о клиентах и продуктах из плохо документированных систем с целью производства маркетинговой и финансовой аналитики. — Python на уровне исследования данных. — Способность самостоятельно довести задачу «вот сырьё, вот целевая витрина» до результата. — Проактивность: готовность выяснять смысл данных у людей, а не ждать документации. — Git, Linux, опыт работы в закрытых Dev/UAT-контурах. Будет плюсом: — Знание армянского языка — Методологии матчинга и дедупликации — Опыт с Data Vault 2.0 — Опыт с DBT или аналоги — PII, маскирование, RBAC — Опыт в регулируемом on-premise контуре — Экспертиза в ML, ML Ops Условия: — Взаимодействие по ИП — Локация - Армения — Формат работы - гибрид, готовность работать из офиса банка до 3 раз в неделю.

Компания Xelix, работающая в сфере финансовых технологий и базирующаяся в Великобритании, ищет опытного Senior Product Manager для работы в гибридном формате в Лондоне. В обязанности входит управление продуктом, направленным на автоматизацию бухгалтерских и финансовых процессов в крупных корпорациях. Кандидат должен обладать глубоким пониманием рынка fintech, навыками стратегического планирования и опытом работы с командами разработки программного обеспечения. Важны умение анализировать требования клиентов, формировать дорожную карту продукта и обеспечивать успешное внедрение решений, соответствующих потребностям бизнеса.

В компании Freedom Bank открыта вакансия менеджера проектов для работы с онлайн-платежами. Кандидат будет отвечать за достижение результатов и экономическую эффективность проектов, связанных с подключением новых платежных сервисов. В задачи входит ведение переговоров с партнерами, анализ технической интеграции и совместная работа с IT-командой для успешного запуска сервисов. Также потребуется взаимодействие с филиальной сетью для сбора требований и координации действий участников проекта. Иногда необходимо будет самостоятельно изучать договоры и учитывать замечания. Для этой роли важно глубокое понимание бизнес-процессов и технологий разработки. Уровень позиции — Middle или Senior, работа в Казахстане в сфере FinTech.

Задачи: — Развивать новые бизнес-возможности по региону EMEA — Строить и поддерживать долгосрочные отношения с клиентами — Управлять лидами и конвертировать возможности в бизнес — Вести полный цикл B2B продаж — Поддерживать и развивать сильный пул продаж — Представлять компанию на международных отраслевых мероприятиях и конференциях — Отслеживать рыночные тенденции и активность конкурентов Требования: — Опыт в B2B продажах / развитии бизнеса — Опыт в Forex, CFD, брокерских технологиях, Fintech, SaaS или финансовых услугах — Сильные навыки нетворкинга и ведения переговоров — Свободное владение английским языком — Русский или хинди будет преимуществом — Опыт работы с CRM системами и отчетностью по продажам — Самостоятельность, проактивность и ориентация на результат Условия: — Работа в индустрии Forex / CFD / Fintech / брокерских технологий

Location: EMEA Who We Are At OKX, we believe crypto will help reshape the future and contribute to greater individual freedom. OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions of customers access to crypto trading and decentralised applications. OKX is also trusted by institutions seeking secure access to crypto markets and is supported by its Proof of Reserves programme. Across our global offices, we are united by three core principles: We Before Me, Do the Right Thing, and Get Things Done. These values shape how we work and help us create a collaborative, rewarding and diverse environment for every OK-er. About the Team The Compliance function is responsible for promoting a strong compliance culture and supporting the safe, sustainable growth of OKX. We are a team of risk-minded problem solvers who advise the business on regulatory obligations, conduct expectations and enterprise risks. OKX Europe Limited operates within a significant EU regulatory perimeter, including authorisation as a crypto-asset service provider under the Markets in Crypto-Assets Regulation and as a payment institution in Malta. About the Opportunity As Deputy Head of Compliance for OKX Europe Limited, you will support the Head of Compliance in leading the entity’s Compliance function and maintaining an effective compliance framework across its crypto-asset and payment services. You will oversee the day-to-day operation of key elements of the compliance programme, provide trusted advice to senior stakeholders and deputise for the Head of Compliance when required. You will help translate regulatory requirements into practical controls and ensure that compliance considerations are embedded in products, services and strategic decisions. The position reports to the Head of Compliance, OKX Europe Limited, with appropriate access to local senior management, Board committees and relevant regional and global Compliance leaders. What You’ll Be Doing You will: Leadership & Governance: Support the Head of Compliance in managing the function, people, and annual plan, and deputise at management and committee meetings when required. Regulatory Advisory: Provide commercially aware advice to Product, Engineering, Operations, Legal, and Risk teams on EU/Maltese regulations, including MiCA, payment services, DORA, and consumer protection. Framework & Product Reviews: Maintain a risk-based framework for crypto-asset and payment activities. Conduct compliance reviews of customer journeys, disclosures, complaints, conflicts of interest, safeguarding, outsourcing, and operational resilience. Monitoring & Remediation: Run the Compliance Monitoring Programme (thematic reviews, control testing). Oversee risk assessments, escalate breaches, and drive sustainable remediation. Regulatory Relations: Assist in managing the relationship with the MFSA and other authorities, coordinating supervisory meetings, information requests, and accurate regulatory notifications/returns. Reporting: Prepare high-quality reports on key risks, trends, breaches, and monitoring findings for senior management, Boards, and committees. Cross-Functional Defense: Partner closely with the MLRO and Financial Crime teams (maintaining clear boundaries between regulatory and financial crime duties), as well as Risk and Internal Audit. Culture & Training: Coach the Compliance team, deliver targeted training to directors and staff, and champion a culture where regulatory obligations and customer interests guide business decisions. What We Look For in You Experience & Education: 5+ years of regulatory compliance experience in financial services, payments, fintech, or the crypto-asset sector, including a senior role. A bachelor’s degree (or equivalent) is required. Subject Matter Expertise: Deep working knowledge of MiCA, the EU regulatory framework for crypto-asset service providers, and EU payment-services regulation. Applied Compliance Skills: Practical experience designing and operating compliance frameworks, monitoring programmes, and risk assessments, as well as advising on tech-led product development and regulatory change. Regulator Engagement & Fitness: Proven track record of engaging with financial regulators and responding to supervisory reviews or inspections. Must possess the professional standing to satisfy regulatory fitness and propriety expectations and obtain necessary approvals. Leadership & Judgement: Strong people-management skills to set priorities and coach teams. Highly ethical and independent, with the sound judgement to constructively challenge senior stakeholders and take principled positions. Communication & Global Collaboration: Professional fluency in English with the ability to explain complex regulatory matters clearly and pragmatically. Comfortable working across functions, jurisdictions, and time zones in a fast-paced environment. Nice to Have Previous experience within a regulated crypto-asset business, payment institution, electronic-money institution or digital bank. Experience working in Malta or with the Malta Financial Services Authority. Experience supporting or deputising for a regulated Head of Compliance or approved compliance officer. Knowledge of EU regulatory requirements relating to safeguarding, stablecoins, outsourcing, operational resilience, consumer protection and cross-border passporting. A relevant professional qualification from the International Compliance Association, ACAMS or an equivalent body. A legal, accounting, risk-management or regulatory qualification. Knowledge of and genuine enthusiasm for the crypto and digital-assets industry. Perks & Benefits Competitive total compensation package. Learning and development programmes and an education subsidy. Team-building programmes and company events. Wellness and meal allowances. Comprehensive healthcare schemes for employees and dependants. Additional benefits that we would be pleased to discuss during the recruitment process. OKX Statement OKX is committed to providing equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job-related physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Cardiff, United Kingdom Property Moving Assistant Location: Cardiff (Office Based) Salary: Competitive Basic Salary + Bonus Hours: Monday to Friday working hours About OneDome OneDome is a UK-based housing and fintech technology platform building an AI-powered platform to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth. The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship HomeBuyer Service reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance. OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month, positioning the company among the largest housing and mortgage platforms in the UK. The company is profitable and has been recognised for rapid, capital-efficient growth, including being ranked the 4th fastest-growing fintech and 17th fastest-growing technology company by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the Sunday Times Tech 100 in 2026. Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation housing and fintech super-platform, replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience. The Role As a Property Moving Assistant, you'll become the central point of contact throughout the home moving journey, managing property transactions from offer agreed through to completion. Working closely with buyers, sellers, estate agents, mortgage advisers and conveyancers, you'll proactively manage every stage of the transaction, keeping all parties informed while identifying and resolving any issues that could delay completion. This is a fast-paced role where no two days are the same. You'll thrive if you enjoy building relationships, solving problems and delivering an exceptional customer experience. Key Responsibilities Manage a pipeline of property transactions from offer through to completion. Build strong relationships with buyers, sellers, estate agents, conveyancers, mortgage advisers and other key stakeholders. Keep clients fully informed throughout their home-moving journey. Proactively identify and resolve issues that could delay transactions. Liaise with internal departments to ensure a smooth customer experience. Maintain accurate records and update internal systems. Deliver outstanding customer service at every stage of the process. Promote and introduce customers to OneDome's HomeBuyer Service and other relevant products where appropriate. About You We're looking for someone who is: Passionate about delivering exceptional customer service. Highly organised with excellent attention to detail. Able to manage multiple cases and priorities simultaneously. A confident communicator with excellent verbal and written communication skills. Proactive, resilient and solution-focused. Comfortable working in a fast-paced environment where priorities can change quickly. A real team player who enjoys building strong relationships. Experience We'd Love to See Estate agency or sales progression experience. Property, mortgage or conveyancing industry experience. Customer service or account management experience. Sales experience in a target-driven environment. Experience managing multiple customer cases or projects. What We Offer Competitive basic salary. Performance-related bonus. Monday to Friday working hours – no weekends. The opportunity to be part of one of the UK's most innovative property technology businesses. If you're looking to join a business that's changing the home-moving industry and want to play a key role in delivering an outstanding customer experience, we'd love to hear from you.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. About the Role Checkout.com http://Checkout.com is on a mission to transform the shopping experience for millions of consumers. As a senior individual contributor in mobile, you’ll help design and build the products we put in the hands of our end users. Working hand-in-hand with our engineering team and product leaders, you’ll be crafting high-performance, user-friendly experiences, which operate at scale. Your role will extend beyond writing code - you’ll define architecture, lead technical discovery, and help us build the foundations that underpin our consumer offering. What you’ll be doing - Architecting and building the mobile experiences that are used directly by millions of consumers around the world. - Owning feature development end-to-end, from discovery through to development, and monitoring through to maintenance. - Working closely with backend teams to ensure the underlying systems we build are aligned to support our mobile product evolution. - Championing best practices across the technical domain (testing, monitoring, release strategy, etc) to strengthen our foundations as we build our products. - Mentoring peers, reviewing code, and contributing to the long-term technical vision for mobile development at Checkout.com http://Checkout.com. Should have - Solid background in mobile technologies (e.g. working with at least one of: native iOS, native Android, React Native) - Proven track record building scalable and highly performant consumer experiences across the mobile domain - Experience building and maintaining mobile apps or SDKs used by a large, active, user base. - Passionate about developer experience - clear APIs, great docs, and reliability at scale. - Excellent communication skills and experience collaborating with product, design, and backend peers. Nice to have - Previous experience in payments, fintech, or other security-sensitive domains. - Exposure to PCI compliance, tokenization, or secure data handling. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: New York Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. As our merchant-base, product portfolio, and global headcount continue to grow, we are currently looking for a leader for our Americas Regional Marketing; to oversee and scale marketing in the United States. This high-impact role will drive regional performance by aligning closely with local commercial leadership teams, whilst collaborating with global functional peers to adapt and optimise key programs across ABM, PR, and Field Marketing/Events for the US market. The incoming leader will manage a growing team as well as optimising ROI on a c. $8-10 million budget for 2026. This budget will be directly managed in-market, and through incredible tight coordination with global marketing leaders, and further budgets covering Performance and Brand Marketing should can be optimised. This person will report to the Head of North America Revenue leader, with a dotted line into the Global CMO, working closely with the broader Marketing team, and local Commercial leaders; to shape and execute our go-to-market strategy focused on priority prospects, in-pipe opportunities and cross-sell / upsell of the back book. Role overview | Remit and Responsibilities   Amongst other duties, the incoming Americas Marketing leader will demonstrate: - Go-to-Market Strategy: Collaborate with The Marketing Leadership Team and the Head of North America Commercial, to define and deliver integrated go-to-market strategies aligned with business goals for frontbook and back book execution. - Executive Collaboration: Act as a trusted partner for our Head of North America Commercial, the CMO and other executive stakeholders, to develop and execute regional marketing strategies that drive impactful outcomes and contribute to business objectives. You will drive tight alignment with regional growth strategies and our global marketing plan. - Marketing Strategy Development: Lead the development of innovative marketing strategies across all the Americas region exploring new approaches and championing experimentation to maintain a competitive edge in the rapidly evolving market landscape. With a focus on ABM, Field Marketing, Events and PR you’ll be fully versed in all aspect of integrated campaign marketing. - Regional Marketing Leadership: Work across Commercial, Partnerships, Revenue Operations and Marketing Leaders to create cohesive and impactful regional plans. You will be responsible for designing and executing the marketing strategy and plan in the region and will need to influence other marketing leaders to deliver what’s needed to support the execution of the plan. This role will be high on influence and collaboration, optimising global spend for quality investment and planning in the market. Your success will be dependent on the ability to forge close working relationships with the Marketing Leadership Team (of which you will be a key member). - Team Leadership: Manage and grow a team of marketers with varying areas of expertise. Foster a high-performance environment built on trust, ownership, and continuous development. Be the Checkout brand ambassador for the region, working with our partners across the organisation to build and grow the culture in the Americas market. - Budget Management: Allocate resources strategically to maximize ROI and support the region’s commercial priorities. You’ll be accountable for delivering high impact programs that accelerate commercial results. - Market Alignment: Stay abreast of market dynamics and industry trends, ensuring marketing efforts align with both global strategies and local preferences to drive effective engagement with enterprise customers - Measurement and Optimization: Measure performance, and use insights to adjust strategy and improve outcomes for our Enterprise Marketing. Communicate results to stakeholders across the business Role overview | Desired Background, Core Competencies   The ideal candidate for the role will bring: - Experience: Over a decade in strategic B2B marketing, with a focus on ABM enterprise marketing and events management. Extensive experience in payments, fintech, or complex enterprise software sectors is highly desirable - Communication Skills: Excellent communication skills across all levels, with the ability to effectively convey complex ideas and influence buy-in from senior stakeholders - Leadership Skills: Track record of exceptional leadership and team management, with the ability to inspire and mentor a team of marketing professionals and cross-functional partners to achieve ambitious goals and drive impactful outcomes. Adept at steering complex projects, setting clear priorities, delegating effectively, and maintaining a keen eye on budgets - Cross-Functional Collaboration: Incredible cross-functional collaboration skills, with the ability to build and maintain relationships with key stakeholders and drive alignment and execution of marketing initiatives across departments. Ideally with have evidenced this at scale, in matrixed/global environments - Strategic Thinking: Strategic thinker with a proven ability to develop innovative marketing strategies, explore new approaches, and champion experimentation to stay ahead in the rapidly evolving market landscape - Analytical Mindset: Strong analytical skills, with the ability to utilize marketing technology tools to measure the impact and ROI of marketing activities, providing actionable insights to drive continuous improvement and optimization - Data-driven decision-making: high-proficiency in leveraging martech tools for performance and ROI tracking, as well as turning insights into tangible actions - Innovation mindset: constantly on the hunt for innovative strategies and eager to test new tactics to connect with and provide value to our merchants - Team spirit: a genuine enthusiasm for being an integral part in a dynamic team, seamlessly collaborating with colleagues from all corners of the globe to make an impact   If you feel that you don't meet all the requirements but think you might still be right for the role, please consider continuing in the process. We're always keen to build relationships with leaders who resonate with our mission and values. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Для международной IT-компании с командой на Кипре требуется преподаватель английского языка для работы со взрослыми специалистами, руководителями и топ-менеджерами. Задачи: — проводить индивидуальные и корпоративные занятия уровней A1–C2; — разрабатывать программы обучения под цели и профессиональные задачи сотрудников; — вести Business English, Executive English, Negotiation English, Public Speaking и Presentation Skills; — работать с сотрудниками разных уровней, включая руководителей и собственников бизнеса; — адаптировать материалы под реальные рабочие ситуации; — отслеживать прогресс и давать регулярную обратную связь; — использовать современные методики, digital-платформы и AI-инструменты. Требования: — 5–7+ лет опыта преподавания английского; — опыт корпоративного обучения взрослых; — опыт работы с топ-менеджерами и собственниками бизнеса; — опыт работы с международными компаниями; — уровень английского C1–C2; — умение самостоятельно выстраивать обучение под конкретные бизнес-задачи. Будет плюсом: — опыт международных переговоров; — опыт в Business/Executive English, Public Speaking; — опыт в IT / FinTech / Tech. Условия: — график 09:00–13:00 и 19:00–22:00; — международная IT-компания и сильная корпоративная культура; — конкурентная зарплата; — 100% оплата отпусков и больничных; — необходимая техника; — возможность работать с руководителями и развиваться в направлении Executive / Business English; — возможность реализовывать свои идеи и влиять на развитие корпоративного English Community; — локация — Кипр, готовность рассматривать релокацию.

Задачи: — Анализировать продуктовые метрики B2C-направления: воронки, retention, когорты пользователей — Настраивать и поддерживать трекинг событий в Amplitude (или аналогичной системе) — Считать unit-экономику продукта: LTV/CAC, конверсии, retention, а также финтех-специфичные метрики — GMV, payment success rate, показатели по транзакциям — Строить и поддерживать дашборды для команды и стейкхолдеров (Superset / DataLens / Power BI) — Настраивать real-time дашборды операционных метрик и алерты в Grafana — Писать сложные SQL-запросы к PostgreSQL, оптимизировать их под нагрузку — Обрабатывать и автоматизировать анализ данных на Python (pandas/numpy) — Помогать выстраивать витрины данных и элементы ETL-процессов Требования: — SQL — PostgreSQL: оконные функции, CTE, оптимизация запросов — Продуктовая аналитика — опыт работы с Amplitude или аналогами: воронки, retention, когорты, настройка событий — Python — pandas/numpy для обработки данных и автоматизации — BI-инструменты — опыт построения и поддержки дашбордов (Superset / DataLens / Power BI) — Grafana — опыт настройки real-time дашбордов и алертов по операционным метрикам — Понимание продуктовых и финансовых метрик: unit-экономика, LTV/CAC, конверсии, retention — Понимание специфики fintech-метрик: GMV, payment success rate, транзакционные показатели — Базовые знания статистики Условия: — официальное трудоустройство по ТК РК — понятный онбординг и поддержка на старте — обучение и развитие за счёт компании — частичная компенсация занятий спортом — корпоративные активности и мероприятия — работа в офисе в Караганде или удалённо по всему Казахстану

Location: Singapore Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We're looking for a talented Legal Counsel with a strong regulatory and product advisory background to join our Legal team in Singapore. The Legal Counsel will be expected to advise on compliance with financial services and payments regulations, interact with regulators and assist in the implementation of broader regulatory change projects and product launches across the Checkout.com http://Checkout.com group. The successful candidate will be able to handle a busy workload with minimal supervision, demonstrating excellent critical judgment, quick thinking and agility. This is a great opportunity to work on a broad range of projects across multiple jurisdictions, learn new areas of law and play a key role in supporting the company’s rapid growth. You will be joining an expanding team in one of Europe's most valuable fintechs. Our mission is to be a legal team that exceeds expectations across the board, providing pragmatic and commercially focused advice, finding creative solutions to manage risk and becoming trusted advisers to our colleagues in the business. How you'll make an impact: Support relationships with regulators on license-related matters Manage the legal and regulatory strategy in relation to launching products and services Advise on payments regulatory matters including compliance with payments laws and related regulations across our different jurisdictions Advise on broader regulatory requirements applicable to financial institutions, including with respect to group regulatory change projects Advise the business on market expansion, researching and evaluating new territories and applying for new licenses or expanding scope of existing licenses Advise key business functions on new regulatory developments impacting our operations, products and contractual commitments Qualifications Qualified solicitor/lawyer (3-7 PQE) with strong post-qualification experience either in-house or in private practice Strong understanding of legal principles applicable to payments, including the payments ecosystem and payments regulatory and licensing strategy/execution, and to broader financial institutions Excellent time management skills and experience managing a diverse workload and competing stakeholder demands Ability to handle and deliver on numerous high-priority projects concurrently Comfortable with ambiguity, constant change, and a fast-paced culture A practical, solutions-oriented focus to solving legal challenges Ability to work autonomously and collaboratively as needed, flexing the approach as the matter requires Strong communication skills and the ability to articulate and explain complex legal issues clearly and concisely Enthusiasm for new challenges and skilling up in different areas of law Extra Value Add if you have: Previous FinTech, start-up, payments and/or financial institution experience Experience working in a start up or other fast-paced and dynamic environment Experience working internationally and on a variety of cross-border matters Additional language skills such as Japanese Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Company Overview: Legion Technologies is a pioneer in AI-powered workforce management, offering a SaaS platform that helps large enterprises optimize labor efficiency and improve hourly employee experience through AI-driven demand forecasting, automated scheduling, time & attendance, and employee engagement tools. The mission is to transform hourly jobs into good jobs by providing intelligent automation and greater employee flexibility via a mobile app. Role Summary: The General Counsel (GC) is the chief legal officer and a key executive team member responsible for leading global legal, intellectual property, and corporate functions. The GC partners strategically with the CEO, executive team, and Board, building a high-performing legal organization to support growth, globalization, and product innovation. The GC oversees legal strategy across commercial/SaaS, privacy, AI governance, labor, corporate governance, IP, compliance, and risk management. Key Responsibilities: 1. Legal Strategy & Leadership: — Develop and execute legal strategy aligned with business objectives. — Advise CEO, executives, and Board on legal, regulatory, governance, risk, compliance, fundraising, and transactions. — Build and lead in-house legal team; manage external counsel. — Establish scalable legal processes and playbooks. 2. Corporate Governance & Financing: — Serve as corporate secretary; manage Board and committee governance. — Oversee corporate structure, subsidiaries, and compliance. — Support equity and debt financings, investor negotiations, and governance. — Partner with Finance and People teams on equity plans and disclosures. 3. Commercial, Product & Partnership Counsel: — Provide legal support for commercial operations including SaaS subscriptions, services, partner agreements, and data processing terms. — Collaborate with Sales, Customer Success, Partnerships to manage deal cycles and risk. — Partner with Product, Engineering, Security to ensure compliance of AI-enabled platform and integrations. — Counsel on product features, AI use cases, mobile app, and international expansion. 4. Privacy, Data Protection & Terms of Use: — Own global privacy and data protection program, ensuring compliance with US and international laws. — Oversee Terms of Service, privacy policies, and product policies. — Support security reviews, audits, incident response. — Develop policies and training on data governance and ethical AI use. 5. Labor, Employment & Workforce Compliance: — Advise on employment matters including hiring, terminations, performance, compensation. — Support People team on labor law-compliant policies. — Guide product features supporting labor and scheduling law compliance. 6. Intellectual Property & Innovation: — Develop and implement global IP strategy covering patents, trademarks, copyrights, trade secrets, open-source. — Partner with Product and Engineering to protect AI and workforce management innovations. — Manage IP enforcement and defense. 7. Regulatory, Compliance & Risk Management: — Monitor legal developments in AI, data privacy, employment, software. — Design risk and compliance frameworks. — Support investigations, ethics initiatives. — Coordinate insurance coverage and claims. 8. Strategic Transactions & Corporate Development: — Lead legal aspects of M&A, investments, partnerships. — Provide guidance on competition, antitrust, regulatory issues. Qualifications: — J.D. degree and membership in good standing with a US state bar. — 15+ years combined experience in top-tier law firms and in-house roles, including senior GC roles at high-growth tech or SaaS companies. — Deep expertise in enterprise SaaS contracting, corporate governance, data privacy, IP strategy. — Proven leadership in building legal teams supporting growth and international expansion. — Business-minded advisor balancing risk and commercial objectives. Preferred: — Experience in HR tech, workforce management, fintech, or data-intensive SaaS. — Leadership in AI/ML product legal and ethical issues. — Experience with global customers across North America, EMEA, APAC. — Experience with large enterprise and strategic partners like SAP. Skills & Attributes: — Exceptional judgment, integrity, discretion. — Strong communication translating legal issues for non-legal stakeholders. — Collaborative, low-ego leadership. — Practical, fast-paced, high-growth environment comfort. — Passion for improving hourly work. Additional Information: — Full-time, exempt position. — Some travel required. — Competitive compensation including salary, equity, benefits. Compensation & Benefits: — Base salary $250,000 - $300,000 plus bonus and stock equity. — Benefits include flexible medical, dental, vision plans, 401k, paid time off, parental leave, wellness reimbursement, monthly lunch. Equal Employment Opportunity: — Legion is an equal opportunity employer committed to diversity and inclusion. Contact for disability accommodation: recruiting@legion.co

Location: Singapore Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com is actively looking for a highly motivated candidate with a solid background of credit cards/ payments operations; good knowledge of scheme disputes resolution would be a plus. The successful candidate will be responsible for providing our merchants and business partners with support in handling of disputes and complaints related to our Acquiring Platform in Japan, as well as supporting the underwriters in onboarding of new merchants whilst adhering to the Japan local regulations. This is a unique opportunity to face exciting challenges and build a successful career path as we are currently taking our product to the next level of scale, innovation and sustainability. The ideal candidate must have good communication skills and be tech-savvy and customer-oriented with strong problem-solving skills and eager to join an entrepreneurial, fast-paced environment and take part in our little revolution. How you’ll make an impact Disputes - Act as our front-line in the region to ensure that incoming queries and disputes are handled and solved in an effective and timely manner, escalating when required. - Manage the dispute resolution process for all Japan domestic Mastercard / JCB transactions being handled manually. Also learn and master the dispute process at Checkout.com http://Checkout.com, namely its difference and mapping with the disputes received from the issuers. - Serve as the first point of contact and primary contact for help desk, via email, phone and chat, to support our customers on queries related to disputes (Acquirers, Issuers, Schemes networks). - You will use various tools & technologies related to resolution, administration, ticketing, communication & reporting, to provide customer support. - Coordinate the information workflow between merchants and Issuing banks within the timeframes set by International Card Schemes - Completion of Dispute Forms & Questionnaires (including Arbitration) and the handling of Retrievals / Request for Copies (RFC) - Maintain up to date Card Schemes' dispute resolution rules and constantly adapt and enhance the in-house dispute resolution process - Documenting Processes - Remain available for the Dispute resolution team whenever translation is required to ensure smooth communication. Underwriting & CDD Support - Support the APAC Underwriting team in: - information gathering from CKO KK merchants, - extraction of Certificate of All Historical Matters, - running company(ies) and individual(s) names through JDM & CSRSII Screening, - collecting and validating 3DS checklist, - completing forms required for underwriting and schemes registration (e.g. JCB), and - conducting onboarding screening of Anti-Social Forces for marketplaces, and related investigations and escalations (for closure) as required. - Support the CDD Team in their conduct of AML periodic reviews for CKO KK merchants, including request of updated documents. - Support the Global UW MCR team in handling of Merchant Change Requests (e.g. billing descriptor change, update entity details etc) for CKO KK merchants. - Act as interpreter/translator (Japanese to English, and vice-versa) whenever required to ensure that our level of service is not affected - Travel for business purpose, where required. Compliance Ops Support - Conducting periodic screening of Anti-Social Forces for existing merchants (including marketplaces), and related investigations and escalations (for closure) as required. Risk Monitoring Support - Support Risk Monitoring team in monthly fraud monitoring and related METI reporting (where required). What we’re looking for - Bachelor's degree or equivalent, with 2-3 years of experience in credit card/ payments operations, or a Schemes Disputes role. - Fluency in both English and Japanese is mandatory (written & spoken). - Demonstrated customer-centricity, with proven analytical and problem-solving skills to effectively manage third-party/merchant issues and provide tailored solutions. - Excellent communication and interpersonal skills, with a track record of building strong working relationships. - Highly autonomous and responsible, with exceptional self-prioritization, multitasking, and time management skills to meet deadlines under pressure and manage complex cases with persistence. - Eagerness to quickly learn internal processes and software in a fast-paced, entrepreneurial environment. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/