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Location: Remote in EMEA Location: This is a 100% remote role open to those who reside in the US, UK, or EMEA region. About the job Testlio's fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoCore™, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit testlio.com . We are hiring a Principal Architect to serve as a hands-on individual contributor who will shape our application and platform architecture, driving production-ready systems that directly enable our next generation of intelligent, distributed software testing solutions. Why will you love this job? High Ownership and Autonomy: Be a foundational technical leader steering a profound platform transformation, making critical structural decisions that balance immediate system delivery with long-term enterprise scalability. Pragmatic AI & System Innovation: Step past the hype to integrate actionable AI capabilities directly into high-throughput surfaces, modernizing our core monolith into a robust distributed network alongside our product and executive leaders. Why you will love being a part of Testlio? Great Culture : Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our inclusive, purpose-driven culture where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network. Remote Work : Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a fully remote and globally distributed team . Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace. Investment in You : Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development. Winning Business : Testlio is growing, profitable, and cash-strong. We are leading our industry with exceptional clients who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio. What would your day look like? Architect, develop, and deploy scalable, production-grade services directly across the core Testlio software platform. Author clear architectural standards and reference patterns that define domain boundaries, decoupling our current codebase into modular services. Partner with the Director of Engineering to execute frontend framework consolidation, improving operational performance and observability. Safeguard system efficiency and regulatory posture by designing with security, cost-efficiency, and ISO 27001 expectations at the center. Integrate secure AI/LLM patterns into customer-facing surfaces, establishing strict operational guardrails and failure modes for our Quality API. Advise executive, product, and engineering teams on major technical tradeoffs, translating business needs into clean technical strategies. What do you need to succeed? Technical Skills 15+ years of hands-on software development experience building cloud-native, business-critical platforms. Advanced mastery of distributed system patterns, data modeling, event-driven design, and database technologies (Relational and NoSQL). Proven track record designing and migrating application infrastructures, specifically moving from monolithic architectures to modular services. Deep experience establishing enterprise-ready patterns in AWS, emphasizing high availability, cost optimization, and secure infrastructure. Strong familiarity with modern full-stack code environments, including front-end web frameworks, scripting languages, and CI/CD pipelines. Practical, production-grade experience deploying AI/ML or LLM-based solutions with an emphasis on observable, safe automation patterns. Human Skills Fluency in English with exceptional written and verbal communication skills, especially when presenting advanced architecture concepts to business leaders. Ability to operate effectively as an individual contributor in fast-paced, ambiguous environments, showing proactive problem ownership. Strong collaboration and alignment focus, capable of guiding distributed engineering teams and technical peers without direct authority. Outstanding analytical thinking, balancing a broad long-term technology vision with practical, short-term implementation constraints. Natural inclination for remote-first work, successfully communicating and documenting technical decisions asynchronously across global time zones. What is the application process? At Testlio, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you’ll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete. Interview Process: Application Recruiter interview Stakeholder Interview Technical Exercise Offer & background check Diversity and Inclusion Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and half of our team members identify as women. For more information, see the DEI section of our website.

Location: Remote in AMER Location: This is a 100% remote role open to those who reside in the US, UK, or EMEA region. About the job Testlio's fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoCore™, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit testlio.com . We are hiring a Principal Architect to serve as a hands-on individual contributor who will shape our application and platform architecture, driving production-ready systems that directly enable our next generation of intelligent, distributed software testing solutions. Why will you love this job? High Ownership and Autonomy: Be a foundational technical leader steering a profound platform transformation, making critical structural decisions that balance immediate system delivery with long-term enterprise scalability. Pragmatic AI & System Innovation: Step past the hype to integrate actionable AI capabilities directly into high-throughput surfaces, modernizing our core monolith into a robust distributed network alongside our product and executive leaders. Why you will love being a part of Testlio? Great Culture : Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our inclusive, purpose-driven culture where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network. Remote Work : Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a fully remote and globally distributed team . Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace. Investment in You : Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development. Winning Business : Testlio is growing, profitable, and cash-strong. We are leading our industry with exceptional clients who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio. What would your day look like? Architect, develop, and deploy scalable, production-grade services directly across the core Testlio software platform. Author clear architectural standards and reference patterns that define domain boundaries, decoupling our current codebase into modular services. Partner with the Director of Engineering to execute frontend framework consolidation, improving operational performance and observability. Safeguard system efficiency and regulatory posture by designing with security, cost-efficiency, and ISO 27001 expectations at the center. Integrate secure AI/LLM patterns into customer-facing surfaces, establishing strict operational guardrails and failure modes for our Quality API. Advise executive, product, and engineering teams on major technical tradeoffs, translating business needs into clean technical strategies. What do you need to succeed? Technical Skills 15+ years of hands-on software development experience building cloud-native, business-critical platforms. Advanced mastery of distributed system patterns, data modeling, event-driven design, and database technologies (Relational and NoSQL). Proven track record designing and migrating application infrastructures, specifically moving from monolithic architectures to modular services. Deep experience establishing enterprise-ready patterns in AWS, emphasizing high availability, cost optimization, and secure infrastructure. Strong familiarity with modern full-stack code environments, including front-end web frameworks, scripting languages, and CI/CD pipelines. Practical, production-grade experience deploying AI/ML or LLM-based solutions with an emphasis on observable, safe automation patterns. Human Skills Fluency in English with exceptional written and verbal communication skills, especially when presenting advanced architecture concepts to business leaders. Ability to operate effectively as an individual contributor in fast-paced, ambiguous environments, showing proactive problem ownership. Strong collaboration and alignment focus, capable of guiding distributed engineering teams and technical peers without direct authority. Outstanding analytical thinking, balancing a broad long-term technology vision with practical, short-term implementation constraints. Natural inclination for remote-first work, successfully communicating and documenting technical decisions asynchronously across global time zones. What is the application process? At Testlio, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you’ll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete. Interview Process: Application Recruiter interview Stakeholder Interview Technical Exercise Offer & background check Diversity and Inclusion Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and half of our team members identify as women. For more information, see the DEI section of our website.

Location: São Paulo, Brazil Workplace: fully Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets. Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming. Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging. We are looking for a customer-focused Post-Sales Solution Architect (LatAm) to join our team. In this role, you will be the technical cornerstone of the onboarding journey, partnering closely with our clients to turn complex technical requirements into seamless, robust integrations. You will bridge the gap between our engineering teams and enterprise customers, ensuring rapid time-to-value, flawless API/SDK implementation, and high customer satisfaction. What You Will Be Doing: Engage directly with prospective and existing customers, providing hands-on technical guidance, architecture recommendations, and best practices throughout their deployment journey. Collaborate closely with client engineering and product teams to evaluate their technical stack and select optimal integration strategies (APIs, Webhooks, Mobile/Web SDKs). Conduct rigorous end-to-end testing and validation of customer environments before go-live, ensuring adherence to data security standards, compliance flows, and edge-case handling. Efficiently diagnose, debug, and resolve complex technical issues, payload errors, and connectivity blockers during integration phases. Partner directly with our Product and Engineering teams to channel recurring client feedback, identify platform limitations, and drive continuous feature improvements. Contribute to external integration guides, code snippets, and internal knowledge bases to continuously streamline the onboarding lifecycle. About You: 2+ years of hands-on experience in a client-facing technical role (Solutions Engineer, Solutions Architect, Technical Integration Specialist, or L2/L3 Technical Support) focused on software architecture and third-party integrations. Strong command of RESTful APIs , payload structures (JSON), and SQL for data extraction, querying, and verification. Direct experience debugging and validating API behavior using tools like Postman (or curl) and analyzing web applications via browser developer tools (Network, Console). Practical ability to write and adapt scripts in Python or Java for automation, testing, and debugging workflows. Fundamental understanding of HTML and CSS to troubleshoot frontend display, widget embedding, or client-side integration issues. Hands-on experience querying logs, monitoring systems, and performing root-cause analysis using Kibana / Elastic Stack . Full professional proficiency in English, Portuguese, and Spanish (written and verbal). What We Offer: Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours. True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team. Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal. Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online. Compensation. We offer fair and transparent pay, benchmarked to the market. Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide. Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums. Celebrating your big moments. We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family. Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together. Getting you set up. We make sure you have access to the tools and hardware you need to do your work well. Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun. The hiring stages: TA screening -> Hiring Manager Interview -> Final Interview. Sounds like a great opportunity for your career development? Then go ahead and apply! We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively. We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions. This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting. The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.

Location: Mexico; Brazil Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more. Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers. Now we're looking for an experienced Lead Retention Specialist to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue. If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you. This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST. Why This Role Is Different At ELVTR, customer relationships don't end after enrollment—they're just beginning. As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth. You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes. You'll Love This Role If You: Enjoy solving complex customer challenges with creative solutions Thrive in a fast-paced, KPI-driven environment Are an exceptional negotiator who can create win-win outcomes Love using data to improve processes and business performance Enjoy coaching others and sharing best practices Are highly organized and take ownership of your work Communicate confidently with customers and cross-functional teams Believe outstanding customer experiences drive long-term business success What You'll Do Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions Recover overdue installment payments by proactively engaging customers and resolving billing-related issues Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience Identify opportunities to automate retention processes and improve operational efficiency Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses Requirements What We're Looking For 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role Excellent English communication skills, both written and spoken Proven experience supporting customers in the US market Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue Experience managing refund requests, payment recovery, billing issues, and installment collections Ability to navigate difficult customer conversations with empathy while protecting company interests A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement Strong ownership, problem-solving, and decision-making skills Excellent organizational skills and attention to detail Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams Previous leadership, mentoring, or process improvement experience is a strong plus Nice to Have Experience in the online education or EdTech industry Experience in high-ticket B2C sales environments Previous experience leading or mentoring a retention team Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems Experience working with subscription or installment payment models Knowledge of billing operations, chargebacks, and payment recovery processes Experience analyzing customer retention metrics to drive business improvements Comfortable working in a fast-paced, performance-driven environment Experience collaborating across Sales, Finance, Product, and Customer Success teams Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms Benefits What We Offer Competitive Compensation :Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally Learn and Grow :Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team Health & Wellbeing: Gym membership reimbursement,Mental health support, Generous paid vacation allowance Why Join ELVTR? Make an Impact: Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible. Grow Your Career:We're committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education. Join a Winning Team: Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world. Ready to Help Shape the Future of Online Learning? If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you. Apply today and become part of ELVTR's next chapter of growth. ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.

Location: Singapore Workplace: fully Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets. Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming. Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging. As a Solutions Engineer (APAC) at Sumsub, you will play a critical role in driving business growth by bridging the gap between technical capabilities and customer needs. You will work closely with the sales, product and operational teams to provide technical expertise, solution demonstrations, and architectural guidance to Sumsub's Tier-1 prospects and leads across the EMEA region. What You Will Be Doing: Solution Consulting: Act as a trusted advisor to customers, understanding their technical and business requirements and positioning our solutions accordingly. Product Demonstrations: Prepare and conduct live and customized demonstrations of Sumsub’s all-in-one platform, showcasing its capabilities and value proposition. Technical Discovery & Qualification: Work closely with prospective clients to gather technical requirements, assess integration needs, and define solution architectures. Account Expansion & Upselling: Partner closely with CSMs and Account Managers to identify upsell and cross-sell opportunities within existing enterprise accounts, uncovering technical pain points and pitching new product modules (e.g., Transaction Monitoring, KYB, fraud workflows). PoC Execution: Lead PoCs and trials to validate Sumsub’s technology during both new business and existing account expansion cycles, working closely with client technical teams to ensure successful outcomes. Sales & Account Support: Partner with the sales and account management teams throughout deal cycles, providing technical expertise, responding to RFPs/RFIs, and addressing customer concerns in both written and verbal communication. Integration Consulting: Guide customers on best practices for integrating APIs and SDKs, ensuring a smooth and efficient deployment for initial setups as well as new feature rollouts. Stakeholder Engagement: Collaborate with internal teams (Product, Engineering, Legal, Compliance, Operations, and CS) to align solutions with evolving customer needs and market trends. About You: Ability to quickly master new technologies and articulate complex technical concepts into clear business value for both technical and commercial audiences. Solid working knowledge of APIs, SDKs, and cloud-based SaaS architectures (hands-on coding background is a plus, but not required). Outstanding verbal and written communication skills, with confidence presenting to cross-functional stakeholders (prior client-facing or presales experience is a strong advantage). Sharp analytical, problem-solving, and troubleshooting mindset when dealing with integrations and customer requirements. Genuine curiosity and interest in Fintech, RegTech, Fraud Prevention, and Compliance (domain exposure is a bonus, but not mandatory). Full professional fluency in English and Chinese (written and spoken). Flexibility and willingness to travel across the EMEA region for key customer meetings, workshops, and industry events. What We Offer: Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours. True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team. Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal. Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online. Compensation. We offer fair and transparent pay, benchmarked to the market. Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide. Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums. Celebrating your big moments. We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family. Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together. Getting you set up. We make sure you have access to the tools and hardware you need to do your work well. Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun. The hiring stages: TA screening -> Hiring Manager Interview -> Assignment -> Final Interview. Sounds like a great opportunity for your career development? Then go ahead and apply! We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively. We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions. This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting. The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.

Location: Montreal; Quebec City; Gatineau; Sherbrooke; Trois-Rivières; Saguenay; Ottawa Workplace: remote We are looking for AI Data Specialists to support the improvement of AI-generated content in French from Canada.   Job Type: Freelance Location: Remote anywhere Work Schedule: Part-time - 10+ hours per week. Flexible - work whenever you want. Start Date: Immediately Duration: TBC Rate: 16.50 USD per hour (rates vary per country; if you are based elsewhere, the rates will be different)     Help Shape the Future of AI Are you a student, recent graduate, stay-at-home parent, gig worker, or professional seeking flexible remote work? Are you interested in shaping the development and safety of today’s AI models?   What You’ll Do The role involves performing diverse data-related tasks, including:   - Data collection, evaluation, and annotation. - Pairwise comparisons. - Counting tasks. - Object tagging and labeling across different content types (audio, video, images, or collected data)   What We’re Looking For - Native-level fluency in French, specifically from Canada. - English Proficiency: Fluent or advanced proficiency in English (levels B2–C2) - AI & Data Capabilities (preferred): Experience in one or more of the following areas: machine learning tasks, data collection and preprocessing, data evaluation and quality assurance, and data annotation and labeling.   What We Offer - 100% remote work - Flexible schedule - Opportunity to earn extra income - Timely payments - The job is ideal for students, part-timers, or stay-at-home parents   #LI-CAN17 Vendor Type   When applying, please select the option that best describes your working status.   Are you a Freelancer or Private Individual? A Freelancer is someone who has a business license and may have a VAT number or EIN for tax purposes. A VAT (Value Added Tax) number is a unique identifier assigned to registered businesses in many countries; an EIN (Employer Identification Number) is a similar identifier used in the US. A Private Individual does not have a business license. If you aren’t sure, you are probably a private individual.   RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.    #LI-PR1505

Location: Canada; Calgary; Boston; Nashville; Richmond; Phoenix; Seattle; United States; Vancouver; North America | Utah; Ottawa; Toronto; Montreal Workplace: Remote Who are we? Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why this role? We are on a mission to build machines that understand the world and make them safely accessible to all. Data quality is foundational to this process. Machines (or Large Language Models to be exact) learn in similar ways to humans - by way of feedback. By labelling, ranking, auditing, and correcting text output, you will improve Large Language Model’s performance for iterations to come, thus having a lasting impact on Cohere’s tech. Cohere seeks dynamic and dedicated Data Annotators with exceptional Modern Standard German Writing, Translation, and Data Manipulation skill. Please Note: This is a part-time independent contractor position available within Canada. We seek candidates who are able to commit to 16 hours per week minimum at a 30 CAD/hour contract rate. This role is BYOD 💻 - Bring Your Own Device (laptop). Remote work within Canada. 12 months contract. Performance incentives included! As a Data Annotation Specialist, you will: - Label and Rank: Accurately label and rank machine learning data with advanced proficiency in German, ensuring data integrity and quality. - Audit and Correct: Scrutinize and rectify any inaccuracies in language data (may include text, image, JSON, TSV/CSV, Markdown), maintaining the highest standard of data accuracy. - Reading and Text-Based Tasks: Efficiently complete reading and text-based assignments, with high attention to detail. - Preference-Based Tasks: Evaluate and complete tasks, assessing which responses in German best conform to project guidelines. - Recommend Optimizations: Identify and suggest opportunities for improving data quality and model performance in German language tasks. - Provide Feedback: Collaborate and communicate effectively, providing feedback to cross-functional team members, particularly on German language-related matters. - Detail-Oriented Execution: Maintain meticulous attention to detail while performing repetitive and precise tasks, particularly when working with language data. You may be a good fit if you have: - Language Proficiency: Native or near-native proficiency in German; excellent command over English. - Expert reading and writing skills - which you are ready to prove on our written test. - Basic familiarity with JSON/TSV/CSV/Markdown data manipulation. - Strong attention to detail and commitment to accuracy - you’re the type to proofread all of your emails! - High tolerance for repetitive and monotonous work. - Ability to follow complex instructions, navigate ambiguity and work independently. - Superb sense of urgency and time management. - Curiosity about technology and a knack for tackling problems in creative ways. - A reliable laptop. The Candidate Journey: Initial Screening - Once you have submitted your application our Talent Team will review your resume and writing samples. Virtual Annotation Test - This assignment will test your written skill through various language-based tasks, such as a a writing sample, interacting with a chat bot, and more. Video Screen - If selected to move forward, you will have a short video call with a member of our Operations Team! Offer - Independent Contractor Agreement As an independent contractor, you maintain control over how you complete your work and may work with multiple clients simultaneously, although we ask you to declare if any of these are with a direct competitor of Cohere and maintain IP confidentiality of the Cohere project. Independent contractors are not eligible for health benefits or other benefits provided to employees. Compensation for services is provided to contractors by contractors invoicing for services provided pursuant to the terms of our agreement with the contractor. It is important to understand that as an independent contractor, continuous work is not guaranteed. The client-contractor relationship is fundamentally project-based, meaning engagements may be temporary, periodic, or intermittent based on our organizational needs and project availability. As an independent contractor, you should anticipate fluctuations in workflow and therefore compensation for services when Cohere does not require as many hours of services in a week. Prospective candidates, please be advised: this role involves working with human generated and model generated tasks that may involve exposure to not safe for work (NSFW) text content as part of data annotation tasks, including explicit, offensive, or other inappropriate material. If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.

Location: Limassol, Cyprus Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. As Senior Operational Risk Analyst, you will be a core member of Capital.com's risk function, reporting to the Head of Risk Management. You will run the operational risk cycle across the Group's Cyprus-regulated investment firms: the risk register, the business-wide risk assessment, the RCSA, the operational risk event register, and relevant reporting. ICT and digital operational resilience under DORA sit alongside that work, with framework direction and regulatory sign-off set by the Head of Risk. Responsibilities: Operational Risk Framework and RCSA: Run the risk register, business-wide risk assessment and risk and control self-assessment cycles for each entity: collect and challenge first-line input, score likelihood and impact, assess control effectiveness, and carry each risk from inherent through to residual. Operational Risk Event Management: Maintain the operational risk event register: capture and classify events against the risk taxonomy, complete root-cause analysis, identify repeat patterns, and track first-line remediation through to closure. Operational Risk Reporting: Produce the monthly operational risk event report and the operational risk sections of the Risk Committee pack. Monitor key risk indicators against stated appetite and flag adverse trends before a threshold is reached. ICARA Contribution: Provide the operational risk input to the ICARA for each entity: loss data, scenario analysis, and the operational risk element of the additional own funds and liquidity assessment. Control Assessment and Testing: Test whether controls work rather than whether they exist: query platform and warehouse data directly to evidence risk positions, assess control performance, and substantiate event impact instead of relying on first-line summaries. DORA and ICT Resilience: Support delivery of the DORA programme across each regulated entity: maintain the ICT risk management artefacts, prepare the material for the ICT risk workstream, and track remediation actions through to closure, under the direction of the Head of Risk. ICT Incident Classification and Reporting: Prepare major-incident assessments against the DORA classification criteria. CT Third-Party and Outsourcing Risk: Carry out vendor and outsourcing risk assessments, prepare critical-or-important-function assessments, and track concentration across ICT service providers. Assurance Support: Prepare responses to internal audit findings, external readiness reviews and supervisory observations, assemble the supporting evidence, and track action dates with the owners. Cross-Functional Coordination: Work closely with Operations, Technology, Information Security, Compliance, Legal and Finance so that risk outputs land in the governance process and escalate on the right trigger. Requirements: At least 3 years in risk management within a regulated financial services environment, with a material part of it in operational risk: investment firm, bank, payment institution, or a consulting or audit practice serving them. Hands-on experience running operational risk framework cycles, including the risk register, business-wide risk assessment and RCSA, with likelihood and impact scoring, control effectiveness assessment and the inherent-to-residual step. Experience managing an operational risk event register: capture, classification against a taxonomy, root-cause analysis, and remediation tracking with first-line owners. Experience producing operational risk reporting and governance deliverables that reach a committee, a board or a supervisor, including key risk indicators measured against stated appetite, and readiness to own them as you grow into the role. Working knowledge of DORA (Regulation (EU) 2022/2554), with exposure to at least one area: ICT risk management artefacts, incident classification and reporting, ICT third-party risk and the register of information, or resilience testing. An organised approach to tracking regulatory developments across CySEC, ESMA and the EBA, and the ability to set out what a new rule means for the firm. A degree in a numerate discipline: economics, finance, mathematics, engineering or similar. CySEC Advanced certification, or willingness to obtain it, is an advantage, as is an operational risk, operational resilience or information security certification. What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Location: London, United Kingdom Workplace: fully Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets. Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming. Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging. As a Solutions Engineer (EMEA) at Sumsub, you will play a critical role in driving business growth by bridging the gap between technical capabilities and customer needs. You will work closely with the sales, product and operational teams to provide technical expertise, solution demonstrations, and architectural guidance to Sumsub's Tier-1 prospects and leads across the EMEA region. What You Will Be Doing: Solution Consulting: Act as a trusted advisor to customers, understanding their technical and business requirements and positioning our solutions accordingly. Product Demonstrations: Prepare and conduct live and customized demonstrations of Sumsub’s all-in-one platform, showcasing its capabilities and value proposition. Technical Discovery & Qualification: Work closely with prospective clients to gather technical requirements, assess integration needs, and define solution architectures. Account Expansion & Upselling: Partner closely with CSMs and Account Managers to identify upsell and cross-sell opportunities within existing enterprise accounts, uncovering technical pain points and pitching new product modules (e.g., Transaction Monitoring, KYB, fraud workflows). PoC Execution: Lead PoCs and trials to validate Sumsub’s technology during both new business and existing account expansion cycles, working closely with client technical teams to ensure successful outcomes. Sales & Account Support: Partner with the sales and account management teams throughout deal cycles, providing technical expertise, responding to RFPs/RFIs, and addressing customer concerns in both written and verbal communication. Integration Consulting: Guide customers on best practices for integrating APIs and SDKs, ensuring a smooth and efficient deployment for initial setups as well as new feature rollouts. Stakeholder Engagement: Collaborate with internal teams (Product, Engineering, Legal, Compliance, Operations, and CS) to align solutions with evolving customer needs and market trends. About you: Ability to quickly master new technologies and articulate complex technical concepts into clear business value for both technical and commercial audiences. Solid working knowledge of APIs, SDKs, and cloud-based SaaS architectures (hands-on coding background is a plus, but not required). Outstanding verbal and written communication skills, with confidence presenting to cross-functional stakeholders (prior client-facing or presales experience is a strong advantage). Sharp analytical, problem-solving, and troubleshooting mindset when dealing with integrations and customer requirements. Genuine curiosity and interest in Fintech, RegTech, Fraud Prevention, and Compliance (domain exposure is a bonus, but not mandatory). Full professional fluency in English (written and spoken). Flexibility and willingness to travel across the EMEA region for key customer meetings, workshops, and industry events. What We Offer: Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours. True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team. Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal. Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online. Compensation. We offer fair and transparent pay, benchmarked to the market. Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide. Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums. Celebrating your big moments. We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family. Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together. Getting you set up. We make sure you have access to the tools and hardware you need to do your work well. Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun. The hiring stages: TA screening -> Hiring Manager Interview -> Assignment -> Final Interview. Sounds like a great opportunity for your career development? Then go ahead and apply! We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively. We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions. This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting. The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Professional Services Engineer at GitLab, you'll partner with public sector customers to help them successfully adopt and expand GitLab across their organization. You'll deliver services such as installation, migration, training, and advisory engagements, meeting customers where they are, from single-node Omnibus installations to larger reference architectures using infrastructure as code and configuration as code. In this role, you'll balance hands-on technical delivery with clear communication and project ownership, helping customers make practical choices that fit their goals, timelines, and environments. You'll also work closely with project managers and engagement managers to make delivery more consistent and improve how we run engagements. As you work with customers, you'll act as a feedback loop to GitLab's product and engineering teams by communicating insights that can improve GitLab features and delivery processes. This role is a strong fit for someone who enjoys solving complex problems, working across multiple engagements, and succeeding in a remote, largely asynchronous environment. Some examples of our projects: Delivering GitLab installations and upgrades using tools like Terraform or Ansible, from simple deployments to highly available architectures Leading migrations from existing systems to GitLab SaaS or self-managed GitLab, including planning, execution, and knowledge transfer What you'll do Deliver Professional Services engagements such as installation, migration, training, and advisory services to help customers achieve successful outcomes with GitLab, including completing projects on scope and on schedule. Plan and execute GitLab deployments across a range of architectures, from single-node Omnibus installations to large reference architectures using infrastructure as code and configuration as code practices. Oversee and perform migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers reduce risk, maintain momentum during change, and complete cutovers with minimal disruption. Provide technical guidance across the GitLab feature stack, helping customers adopt best practices that fit their goals, constraints, and operating environment. Partner closely with project managers and engagement managers by providing feedback and updates that improve delivery consistency, keep work on schedule, and reduce delivery issues across engagements. Manage and deliver multiple customer projects at once, balancing customer outcomes with awareness of billable time and delivery priorities to meet utilization and delivery goals. Mentor and assist other Professional Services Engineers by communicating expertise in specific technical areas and contributing to stronger, more repeatable delivery patterns. Work closely with GitLab's product and engineering teams to remove blockers for customers and help improve GitLab features and delivery processes based on field insights, leading to faster issue resolution and more consistent delivery. What you'll bring Professional experience with one or more infrastructure as code or configuration as code tools, such as Terraform, Ansible, Packer, Puppet, or Chef. Experience with one or more infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef. Active TS/SCI clearance is required for this role due to the nature of the customers you’ll support. Occasional travel to SCIF sites as needed. Desirable locations - Reston or Springfield, VA Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position Ability to support public sector customers with TS/SCI clearance-related requirements for their environments and engagements. Ability to lead technical delivery end-to-end, including discovery, planning, documentation, and knowledge transfer. About the team The Professional Services Engineer is part of GitLab's Professional Services organization, helping customers adopt GitLab successfully through installation, migration, training, and advisory engagements. The team works closely with Project Managers and customer stakeholders to deliver successful outcomes and help organizations expand how they use GitLab. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $138,080 — $230,040 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Sofia City, Bulgaria; Limassol, Cyprus Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Group Transaction Monitoring (TM) L3 Analyst plays a critical role in the detection, investigation, and reporting of financial crime across Capital.com's global entity footprint. The role sits within the Alert Operations pillar of the Group TM function,  reporting to the Group Head of Transaction Monitoring,  and handles the most complex end-to-end investigations  from escalated alert review through to SAR/SMR/STR preparation, entity MLRO liaison, and cross-jurisdictional pattern analysis. Candidates must demonstrate hands-on experience conducting complex TM investigations, drafting SARs/SMRs/STRs to a regulatory standard, and making independent disposition decisions on high-risk cases within a regulated financial services environment. The L3 Analyst operates with a high degree of autonomy. Where genuine suspicion is formed, the referral pack is submitted directly to the entity MLRO and  is not subject to management approval. The Head of TM or Deputy may conduct a quality review before submission; any disagreement with the analyst's assessment is documented and both views are submitted to the MLRO together. Responsibilities Conduct complex investigations on escalated alerts: full transaction history review, source of funds and wealth analysis, beneficial ownership checks, open-source intelligence gathering, and cross-entity pattern analysis Prepare high-quality SAR/STR narratives and supporting evidence packs to a standard suitable for entity MLRO review and regulatory filing, in accordance with regulatory timeframes and internal quality standards Make independent disposition decisions on the most complex alerts, documenting rationale to an auditable standard — for the highest-risk alert categories, dispositions are subject to QC sampling and senior review Perform background checks and contextual research on counterparties and entities linked to alerts using public and subscription databases Maintain clear audit trails ensuring all investigative steps, conclusions, and rationale are accurately captured in the case management system Liaise with entity MLROs on SAR filings, responding to queries and providing supplementary evidence where required Liaise with external counsel and regulators where required, under the direction of the Head of TM Mentor L1 and L2 analysts on investigation techniques and complex typology recognition Support thematic reviews of specific client segments, typologies, or products as directed by the Head of TM or QA and Governance Proactively identify process improvements and suggest control enhancements to strengthen detection and reporting capability Requirements Minimum four years in financial crime investigation, transaction monitoring, or AML/CTF compliance, with at least two years conducting complex investigations and drafting SARs/SMRs/STRs Experience working in or with CFD brokers, forex brokers, investment firms, or fintech platforms offering leveraged trading products Demonstrated exposure to end-to-end TM investigation, alert disposition, and SAR/STR preparation within a regulated financial services environm Strong analytical and investigative mindset with the ability to interpret complex transactional datasets across multiple accounts and entities Excellent drafting and case-writing skills — SAR narratives must be clear, factual, well-structured, and defensible Sound understanding of AML/CTF regulations, ML/TF typologies, and red-flag indicators relevant to online trading platforms, including deposit-withdrawal cycling, structuring, trade-based laundering, deliberate loss, and geographic and identity anomalies Independent decision-making on complex cases with the ability to distinguish genuine suspicious activity from unusual but explainable client behaviour High attention to detail, organisation, and accountability in documentation Risk-based mindset — this role produces the team's most consequential written output and is not a process-following exercise Desirable: ICA Certificate or Diploma in AML or Financial Crime, CAMS, or equivalent What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry. Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.

Location: Limassol, Cyprus; Sofia City, Bulgaria Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Group Transaction Monitoring  Analyst plays a critical role in the detection, investigation, and reporting of financial crime across Capital.com's global entity footprint. The role sits within the Alert Operations pillar of the Group TM function,  reporting to the Group Head of Transaction Monitoring,  and handles the most complex end-to-end investigations   from escalated alert review through to SAR/STR preparation, entity MLRO liaison, and cross-jurisdictional pattern analysis. Candidates must demonstrate hands-on experience conducting complex TM investigations, drafting SARs/SMRs/STRs to a regulatory standard, and making independent disposition decisions on high-risk cases within a regulated financial services environment. The L3 Analyst operates with a high degree of autonomy. Where genuine suspicion is formed, the referral pack is submitted directly to the entity MLRO and  is not subject to management approval. The Head of TM or Deputy may conduct a quality review before submission; any disagreement with the analyst's assessment is documented and both views are submitted to the MLRO together. Responsibilities Conduct complex investigations on escalated alerts: full transaction history review, source of funds and wealth analysis, beneficial ownership checks, open-source intelligence gathering, and cross-entity pattern analysis Prepare high-quality SAR/STR narratives and supporting evidence packs to a standard suitable for entity MLRO review and regulatory filing, in accordance with regulatory timeframes and internal quality standards Make independent disposition decisions on the most complex alerts, documenting rationale to an auditable standard — for the highest-risk alert categories, dispositions are subject to QC sampling and senior review Perform background checks and contextual research on counterparties and entities linked to alerts using public and subscription databases Maintain clear audit trails ensuring all investigative steps, conclusions, and rationale are accurately captured in the case management system Liaise with entity MLROs on SAR filings, responding to queries and providing supplementary evidence where required Liaise with external counsel and regulators where required, under the direction of the Head of TM Mentor L1 and L2 analysts on investigation techniques and complex typology recognition Support thematic reviews of specific client segments, typologies, or products as directed by the Head of TM or QA and Governance Proactively identify process improvements and suggest control enhancements to strengthen detection and reporting capability Requirments Minimum four years in financial crime investigation, transaction monitoring, or AML/CTF compliance, with at least two years conducting complex investigations and drafting SARs/SMRs/STRs Experience working in or with CFD brokers, forex brokers, investment firms, or fintech platforms offering leveraged trading products Demonstrated exposure to end-to-end TM investigation, alert disposition, and SAR/STR preparation within a regulated financial services environment Bachelor's degree in Finance, Economics, Law, Business, or a related field Strong analytical and investigative mindset with the ability to interpret complex transactional datasets across multiple accounts and entities Excellent drafting and case-writing skills — SAR narratives must be clear, factual, well-structured, and defensible Sound understanding of AML/CTF regulations, ML/TF typologies, and red-flag indicators relevant to online trading platforms, including deposit-withdrawal cycling, structuring, trade-based laundering, deliberate loss, and geographic and identity anomalies Independent decision-making on complex cases with the ability to distinguish genuine suspicious activity from unusual but explainable client behaviour High attention to detail, organisation, and accountability in documentation Risk-based mindset — this role produces the team's most consequential written output and is not a process-following exercise Desirable: ICA Certificate or Diploma in AML or Financial Crime, CAMS, or equivalent What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry. Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.

Location: Paris, Remote Workplace: hybrid As People Experience Specialist, you will drive the operational execution of our global Learning & Development, Employee Engagement, Facilities, and CSR initiatives. You will manage daily L&D workflows, maintain our 360Learning course catalog, support engagement survey logistics, coordinate learning events, handle day-to-day office facilities requests, and compile regulatory HR/CSE training reports. Reporting to the People Experience Lead and collaborating closely with HROps and HRBP, you will ensure our training processes, office facilities operations, onboarding workflows, and administrative compliance run efficiently, accurately, and smoothly. Within 1 month, you will: Immerse yourself in our Convexity culture and master our tool stack (360Learning, Lattice, Confluence, Trello, Bob, Excel/Google Sheets) Learn our L&D administrative workflows, vendor management protocols, facilities management routines, and CSE reporting requirements Take ownership of incoming employee training requests, office access/badge logistics, mail/package distribution, and ad hoc helpdesk tickets Within 3 months, you will: Triage and process employee training requests against our Learning Allowance guidelines Maintain internal course hygiene on our 360Learning platform (catalog updates, tagging, content cleanups across 700+ courses) and on Confluence (knowledge base) Manage administrative launch and reminder schedules for engagement pulse surveys on Lattice Manage day-to-day facilities operations (office access badges, mail/deliveries, basic maintenance coordination, ad hoc assistance tickets) Collect raw HR data for CSR reporting (carbon footprint metrics, EcoVadis documentation, and standard HR answers for Sales RFPs) Compile quarterly and annual CSE (Comité Social et Économique) mandatory training reportings in coordination with HR Ops. Within 6 months, you will: Handle event logistics for internal workshops, coaching co-dev groups, team-building gatherings, and company-wide Learning Days Assist in creating and updating learning assets (short modules, onboarding checklists, tutorial videos, slide decks) Track training completion rates, survey participation metrics, and produce monthly People Experience dashboards Support daily office logistics and ad-hoc facility projects, including space planning, access management, and adapting our workspace to evolving business needs Within 12 months, you will: Operate with full autonomy across routine L&D administration, facilities logistics, engagement survey support, and CSE compliance reporting Identify operational bottlenecks and propose automated workflows between 360Learning, HRIS (HiBob), and administrative tracking tools The Skill Set: 1+ years of experience in L&D Operations, People Ops, HR administration, workplace/facilities coordination, or event planning (internships/apprenticeships included) Comfort handling day-to-day workplace operations (badges, deliveries, ad hoc assistance tickets, maintenance follow-up) High comfort with spreadsheets (pivot tables, formulas) to collect CSR raw data, prepare CSE reports, and analyze training requests Rigorous organization, strong multi-tasking skills, and strict respect for administrative deadlines Tech savvy: comfortable with tools like learning platforms (360Learning), HR systems and Google Workspace Fluency in French and English (written and spoken) Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What we offer: Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠. Working remotely from outside France is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process: Phone Screen with our Talent Acquisition Manager Discovery Meeting with our People Experience Lead Case Study Meeting with our People Experience Lead and our HR Business Partner Clarification Meeting with our HR Operations Associate Culture Fit Meeting with our Chief People Officer Offer ! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Boston, Massachusetts, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Help fans discover—and rediscover—the brands they love. Bring your curiosity, ideas and point of view to teams creating products, games and experiences enjoyed by fans around the world. One application. Many ways to play. Apply once to this general application for consideration for anticipated Spring 2027 Project Management Co-ops based in Boston, Massachusetts. This is not one specific vacancy. Projects are confirmed on a rolling basis, and one application puts you in consideration across multiple opportunities with participating teams. You do not need to submit separate applications for each team. If your profile aligns with a specific co-op project, a recruiter may contact you directly with details and next steps. Applying does not guarantee an interview or placement. About Hasbro Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences. Teams and areas you may support Depending on confirmed projects and business needs, your co-op could align to one or more areas such as: Project engineering (initial confirmed placement) Product development project management Program and portfolio coordination Creative or marketing operations Digital product and technology delivery Process improvement and change initiatives Risk, schedule and dependency management Our first confirmed placement is on a Project Engineering team ; other placements may open depending on business needs. Examples of what you may work on Depending on your placement, you may: Build and maintain project plans, milestones, trackers and clear status updates. Coordinate meetings, decisions, deliverables and dependencies across teams. Identify risks or blockers early, gather context and help teams move toward solutions. Turn complex information into concise actions, timelines and stakeholder communications. Analyze a workflow or delivery challenge and recommend a practical improvement. Support concept development, prototyping, product testing and manufacturing debug alongside engineers. Create product specification packages that define content, functionality, and cost and delivery targets. Support retrospectives, documentation and repeatable ways of working. What you bring You are currently enrolled in a university degree program in Project Management, Business, Operations, Mechanical Engineering, Industrial Engineering, Design, Information Systems or a related degree program. Ability to organize work, follow through and attend to both people and details. Ability to communicate information effectively with different audiences, including asking clarifying questions. Ability to prioritize, adapt and make progress when information is incomplete. Familiarity with spreadsheets, presentation tools or project-management platforms is helpful. Work samples: No portfolio is required. You may share a class, club, work or community project that shows how you organized people and work. Who can apply You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the co-op. Eligibility is based on program stage, not age. You can commit to the full program schedule and work model for the assigned location. You meet the work-authorization requirements stated below. Listed majors are examples. Related programs, coursework and transferable projects are welcome; previous internship or co-op experience is not required. If this work excites you but you do not match every preferred skill, we still encourage you to apply. We value potential, curiosity and willingness to learn. Opportunity details: Co-op start and end dates: January - July 2027 Schedule: Full-time, 40 hours per week Work model: Most co-ops follow a hybrid schedule with three days per week in the office. Select roles may require five days per week onsite. The project-specific schedule will be shared before interviews. Location(s): Boston, Massachusetts Application deadline: Applications will be reviewed on a rolling basis, as needed. Pay and benefits This is a paid co-op. Hourly rates vary by degree level and year in school. Boston hourly range: $31 - 34 The pay transparency range for this role is listed above. The hiring range will vary based on factors such as experience, skills, location and market conditions. What happens after you apply Our Early Careers team reviews applications on a rolling basis. If your profile aligns with a project, a recruiter will contact you with the specific team, project, location, work model, dates and pay. Selected candidates will interview with the hiring team. Timing may vary by project, so please keep your contact information and availability current. If another function more closely matches your skills and interests, we may consider you for it with your permission. You do not need to submit a duplicate application. Work authorization Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position. Equal opportunity and accommodations Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law. We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $25 — $35 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Annapolis, MD Position Objective: Advanced Medical Assistant The Advanced Medical Assistant is an essential part of the Advanced Primary Care Team and facilitates meeting the goals of the Maryland Primary Care Program and Value Based Contracts.  Their main responsibilities are to coordinate patient care, provide patient outreach and education and identify barriers that may affect the patient from meeting his/her treatment goals. The Advanced Medical Assistant will perform a variety of administrative and clinical tasks to support the provider/practice to ensure the patient receives the right care at the right time and right place to decrease hospital re-admission and unnecessary utilization of Emergency Room and/or Urgent Care. The Advanced Medical Assistant maintains knowledge of care coordination/management, behavioral health resources, CRISP Portal/Reports, Value Based Contract Portals, EPIC Registries and patient self-management tools/resources. Essential Job Duties: Monitor and validate patient attribution to the practice and the care teams within the practice (known as empanelment). Ensure patients identified as increased risk receive targeted, proactive, relationship-based (longitudinal) care coordination and/or care management. Pre-visit planning workflow for Annual Wellness Visits scheduled with the LPN Team and/or practice provider. Provide patient education and resources to engage the patient in his/her treatment plan and improve their overall health. Actively manages assigned panel of to develop relationship with patient as an integral member of team, provide follow-up contact with patient as indicated to ensure compliance with recommendations medications, lab/x-ray, specialist visits, PCP visits, dieticians, CDE, etc. Maintains access to all Value Based Payor portals for attestation of metrics and/or to pull appropriate care gap and utilization reports. Provides patient outreach for TCM/ED visits within required timeframe, i.e. within 48 hours inpatient discharge; within 7 days emergency room discharge.  The Advanced Medical Assistant will schedule a follow up appointment with the patients primary care provider or Advanced Internal Medicine. Assist patients in setting SMART goals for self -management, teaching them how to do self-management tasks and report abnormal findings to their provider team; Assess barriers when patient has not met treatments goals, is not following treatment plan of care, or has not kept important appointments; refers patient to the Community Care Management Team (RN, LCSW, CHW) for intervention. Identify patient social and behavioral health needs, consult with clinician, as appropriate provide warm hand off to Ambulatory Care Management, social work, care navigation, and behavioral health services. Collaborate with providers, and other frequently used healthcare resources to develop effective timely communication between the patients care teams; and in assessing the patients progress toward individual health care goals Oversees the development, procurement, and adoption of patient self-management educational resources used by the primary clinical teams. Ensure targeted patients who have received follow-up after ED, hospital discharge, or other triggering events receive short-term (episodic) care management if applicable. Contribute to a positive experience for patients and families through courteous telephone interactions and interview activities, accurate and expeditious routing, as well as referral to appropriate clinical staff when necessary. Recognize and report data inconsistencies to appropriate practice personnel, and facilitate appropriate data capture and reporting methodologies Contribute to teamwork within and between departments. Regularly participate in meetings as deemed appropriate by leadership. Provide and receive constructive ideas, suggestions and feedback in a positive manner. Work collaboratively with co-workers to effectively resolve issues that impact departmental operations. Monitor and collaborate with practice to improve performance on key outcomes, including cost of care, electronic clinical quality measures, beneficiary experience, and utilization measures. Educational/Experience Requirements: The minimum level of education and experience for this position includes: Minimum of High School Diploma Completion of accredited medical assistant training program preferred. Three years of experience as a Medical Assistant Experience with Microsoft Office and Excel. Strong customer service skills Basic math skills. Required License/Certifications: CMA, RMA or AAMA (through an approved/accredited organization). Must maintain Certification or credentials while employed required within 6 months of hire. CPR Certified Working Conditions, Equipment, Physical Demands: There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands –Light Work The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary Updated: 2.5.24 Pay Range $20 — $26.78 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: Lithuania; Kaunas, Remote; Vilnius, Remote Workplace: Remote About Eneba   At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.   About the team   You will join the Performance Marketing team behind Snakzy, a play-to-earn rewarded gaming app on Android with users across the US. The team is small and hands-on: media buying, creative production, and rewards economics all sit together, and everyone owns their numbers. You will be the first dedicated ASO hire, which means the Google Play listing becomes yours on day one, with a graphic designer and a motion team already in place to produce whatever you want to test.   Responsibilities - Own the Snakzy Google Play store listing end to end across all surfaces: app name, icon, feature graphic, screenshots, promo video, short and full description - Run a continuous store listing experiment program in Play Console and turn results into decisions - Own keyword research, metadata optimisation for US with more markets to follow - Build and maintain custom store listings mapped to our paid acquisition campaigns - Own LiveOps promotional content and the seasonal listing calendar - Report on store listing CVR, organic installs and keyword performance every week - Track competitor listings and category movement   Requirements - 2+ years working on App Store Optimization for Android apps, in-house or at an agency with direct Console access - Proven hands-on experience running Google Play Store listing experiments, with results you can talk through - Strong keyword research and metadata skills for Google Play - Comfortable working with Play Console reporting plus an MMP such as AppsFlyer or Adjust, and a product analytics tool such as Mixpanel. - Able to brief and direct designers, and to judge whether an asset is worth shipping - Good English, written and spoken Nice to have: mobile gaming or rewards app experience, Sensor Tower or AppTweak, and an understanding of how Google UAC uses store listing assets. €23,280–€30,000 gross per year, depending on skills and experience.   What it’s like to work at Eneba   *Opportunity to join our Employee Stock Options program. *Opportunity to help scale a unique product. *Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. *Paid volunteering opportunities. *Work location of your choice: office, remote, opportunity to work and travel. *Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.   We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Gurugram, Haryana, India NEOLYTIX Associate / Sr Associate – AR (RCM) Accounts Receivable & Denials · US Healthcare LEVEL Associate / Sr Associate EXPERIENCE 1+ Yr / 3–4 Yrs LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Two openings, one team — Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience. About the Role Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices. Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod. Key Responsibilities Core (Associate & Sr Associate) Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system. Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate. Meet daily productivity and quality targets (claims worked, resolution rate, call quality). Maintain HIPAA-compliant handling of PHI at all times. Additional (Sr Associate) Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn. Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery. Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances. Skills & Experience Must-Have Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work. Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered. Preferred Multi-specialty physician-group experience. Exposure to both government (Medicare/Medicaid) and commercial payers. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Claims worked per day (productivity target). Resolution / collection rate on assigned buckets. Call and documentation quality score (from QA audits). Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate). Hiring Process HR Screening 2 Technical Interviews Assessment Round HR discussion (fitment, shift, salary). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Remote in America Location This is a 100% remote role open to candidates based in the United States. Strong preference for candidates based in the Eastern Timezone. Testlio’s fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoAI EngineTM, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit testlio.com . We are seeking a strategic, hands-on Product Marketing Director who understands software testing and quality engineering to turn complex capabilities into compelling customer value. In this builder role, you will connect Marketing, Sales, Product, and Operations/Delivery, establishing a differentiated go-to-market narrative and equipping revenue teams with the sales enablement tools and proof points needed to win. This is a highly strategic individual contributor role. Why will you love this job? Define and lead GTM narrative: You will serve as a strategic builder, owning Testlio’s positioning and solution messaging while translating AI-enabled quality engineering capabilities into clear business outcomes. Cross-functional impact: You will work directly with Sales, Product, Marketing, and Operations/Delivery leaders to shape go-to-market plays, drive revenue impact, and mentor emerging product marketing talent. Why will you love being a part of Testlio? Great Culture: Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our inclusive, purpose-driven culture where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network. Remote Work: Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a fully remote and globally distributed team . Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace. Investment in You: Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development. Winning Business: Testlio is growing, profitable, and cash-strong. We are leading our industry with exceptional clients who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio. What would your day look like? Own Testlio’s product and solution positioning, buyer messaging, value propositions, and competitive differentiation across testing and quality engineering models. Build vertical- and solution-specific pitch decks, case studies, battlecards, objection handling tools, and repeatable sales plays in direct partnership with sellers. Lead cross-functional go-to-market initiatives and product launches in close collaboration with Sales, Product, Marketing, Customer Success, and Operations. Capture authentic customer proof points, executive narratives, and industry use cases to build a scalable library of thought leadership and market intelligence. Leverage generative AI thoughtfully to accelerate research, content development, enablement workflows,and knowledge management while maintaining quality standards. Establish scalable PMM processes, templates, and measurement practices while mentoring developing product marketing talent. What do you need to succeed? Technical Skills 8+ years of progressive B2B product marketing experience within enterprise technology or technology-enabled services. Direct professional experience in software testing, QA, test automation, crowdsourced testing, or quality engineering landscapes. Proven track record developing product positioning, messaging frameworks, GTM strategy, and practical sales enablement assets. Hands-on experience utilizing Salesforce, HubSpot, and modern sales enablement and marketing automation tools. Practical experience incorporating generative AI workflows into content creation, research, and enablement processes. Industry experience or familiarity with payments, financial services, retail, or enterprise SaaS verticals. Human Skills All-in ownership and a builder mindset that takes proactive initiative to drive projects to completion. Servant leadership approach with a dedication to mentoring team members and supporting cross-functional success. Relentless curiosity and commercial acumen to translate complex technical capabilities into strategic customer value. Exceptional written, verbal, and presentation communication skills tailored for executive and technical audiences. High standards combined with low ego, prioritizing team outcomes and continuous learning. Strong cross-functional collaboration capabilities across sales, product, marketing, and delivery teams. What is the application process? At Testlio, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you’ll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete. Interview process: Application Recruiter interview Hiring Manager interview 2-3 Team and Stakeholder interviews Reference checks Offer & background check Diversity and Inclusion Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the DEI section of our website. #LI-REMOTE