Location: Almaty, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world-leading customer experience. People across Kazakhstan can order their groceries and have them delivered to their doorstep at lightspeed.
As a Wolt Market Area Manager you have ownership of supporting a team of 6-8 Store Managers and Store Team Leads and together running a world-class grocery delivery operation. You are leading everything related to how operations take place and are responsible for finding and setting up targets, optimizing store layout, improving picking and packing costs, ensuring a great user experience and providing leadership to a team of store leaders and grocery associates. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your operation.
In this role, you’ll get a lot of help and support on the way, but are also expected to be an amazing independent manager with an exceptional ability to execute every single day.
What you’ll be doing
Responsible for the end to end store operations, from fulfillment to delivery in a group of our stores.
Focus on the continuous improvement of our operations. Key focus areas include: safety, quality, customer experience, and productivity.
Maintaining an ambitious and motivated team is one of your main responsibilities, while you also hire and train new store leaders.
Provide day to day leadership and guidance to store leaders and associates to optimize store operations and guarantee operational excellence.
Drive the creation of shift schedules, quality initiatives, process change initiatives, and other change initiatives to support and enable store leaders to meet and exceed business targets.
Review the demand forecasts and determine your productivity requirements to meet the overall store/country objectives.
Develop optimal store operations in your country together with the Operations Manager and other members of your team. Examples of your areas of responsibility could be workforce management, people compliance, collaboration with inventory and commercial teams, product initiatives and feedback.
Our humble expectations
Operations management experience in retail, distribution or platform economy environments.
Great analytical skills. Excel skills are a strong recommendation.
Experience of leading teams in stores or in a similar field.
Full professional proficiency in English.
Ability to think and act fast operationally with an eye for detail.
A hands-on, proactive, practical, pragmatic attitude with resiliency for changes.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
You will fit into a truly diverse team across 32 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda.
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page and send your application in English.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Global - Remote; United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Software Engineer
We build the infrastructure that frontier AI labs use to evaluate coding agents and language models: benchmark datasets, agent evaluation runs at scale, and automated task quality checks. You would own features across the stack, from the data model and background jobs to the screens our users work in every day.
This is a role for an experienced engineer who works independently, makes sound tradeoffs, and turns a loosely defined request into something shipped, tested, and safe to leave alone.
What you will do
Design and ship features end to end: data model, API, background workers, and the UI when the change needs it.
Build and improve how agents and models are evaluated: running trials in sandboxed environments, scoring results, and turning thousands of runs into results people can trust.
Improve how benchmark tasks are quality-checked: verifiers, rubric-based and LLM-as-a-judge grading, and deciding whether a task is clear, solvable, and fair to score.
Integrate new models, agents, and benchmarks in a way that generalizes, without a special case for each one.
Keep the system fast and reliable as usage grows: efficient queries, safe migrations, and concurrency that holds up under load.
Review teammates’ pull requests against our engineering guidelines and help keep the codebase consistent.
What you bring
5+ years building and operating production backend systems, with ownership of at least one service from design through on-call.
Bachelor’s degree or higher in Software Engineering, Computer Science, or a related field.
Strong Python and experience with Django (or a similar framework), PostgreSQL, and a task queue such as Celery. What matters most is having run a real system, not knowing a particular framework.
Hands-on experience in LLM evaluation, beyond calling a model API. You understand how a benchmark task is built, how an agent trial is scored, and how results are aggregated and compared. Experience with Harbor, Terminal-Bench, SWE-bench, Inspect, or a similar harness is a strong plus.
Judgment about task quality. You can spot ambiguous instructions, weak or gameable verifiers, leaked answers, and checks that pass for the wrong reason.
Good tradeoffs. You reach for the smallest design that solves the problem, extend what already exists before adding something new, and can explain what you chose not to build.
Ownership. You take a fuzzy request, find the relevant code, ask questions only when the answer changes the design, and finish the job, including migrations, tests, and edge cases users will hit.
Quick adoption of team conventions. You read the written guidelines and your first pull requests already match them in naming, structure, tests, and error handling.
Comfort with a TypeScript and React frontend when a change is visible there. You don’t need to be a frontend specialist.
Clear writing. Your pull request descriptions and design notes explain why, not just what.
Nice to have
Experience running agents in sandboxed or containerized environments (Docker, Kubernetes, or cloud sandboxes such as Modal or Daytona).
Experience with LLM-as-a-judge or rubric-based grading, and with reducing judge bias and noise.
Familiarity with coding agents such as Claude Code, Codex, or OpenHands, and with MCP.
Experience with distributed job scheduling, concurrency limits, or database locking at scale.
Contributions to open-source evaluation or infrastructure projects.
How we work
Written engineering guidelines, applied consistently, with the same review bar for everyone.
Business logic lives in services. Hot paths stay cheap. Lint and tests pass before a pull request is ready.
The same vocabulary in the code, the API, and the UI.
We prefer deleting code to adding it, and simple designs to clever ones.
A strong first month looks like several changes merged with light review, and one area of the system you can change confidently without a guide.
Compensation:
$xxx,000 - $xxx,000 Base Salary + Equity
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Fanatics is building one of the most ambitious connected fan platforms in sports… a truly single ecosystem where millions of fans earn, spend, engage, and belong across commerce, betting and gaming, collectibles, live events, credit card and more. The glue holding that ecosystem together is great design, a great loyalty program and single identity: a coherent, trustworthy, delightful experience that feels like one Fanatics regardless of where a fan enters, that their engagement feels rewarding and connected to everything they do.
About the Role
As a Senior Product Designer, you will be operating across the Loyalty layer of the Fanatics Ecosystem — this includes Loyalty itself, Identity (account, log-in, customer profile) and our SDK (which enables us to launch experiences across our various platforms seamlessly). Loyalty is the core of the customer experience, it's how we reward customers for their fandom across every touchpoint in our apps.
Your initial focus will be on improving upon our existing Loyalty infrastructure and taking key elements like rewards, Fanatics ONE, and FanCash to the next level giving them a reason to keep coming back.
This is a hands-on Senior role. You'll own design for key features within the pod, ship the work yourself, and help raise the design bar for the team around you.
What You'll Own
Deep end-to-end design on key features for Fanatics ONE, FanCash, and Rewards — from fostering early concepts through launch and iteration.
Well-scoped projects and features that you drive to outcomes with guidance from design leadership, partnering with PM and Engineering on scope and tradeoffs.
Contributions to the FanApp design system: using existing patterns well and proposing new components for rewards, offers, and other Loyalty surfaces that other pods can adopt.
Prototyping as a way to decide, including in code or the app where useful, using AI tools to explore and validate real behavior against real data and backend constraints.
Quality for your own work: bringing it to critique and delivering clear, well-redlined handoffs to engineering.
Peer feedback and support for designers on and around the pod.
How You'll Work
You'll partner closely with the Loyalty pod's Product Manager and Engineering Manager, sitting inside the pod rather than serving it from a distance. You'll also work with other designers in the Fanatics Ecosystem to keep your area's patterns coherent across.
This is a role that touches not one app, but multiple. Being able to represent the ecosystem through collaboration with designers, product managers, and engineers in other lines of the business is key to your success.
What Success Looks Like
Usability, accessibility, and comprehension scores on core flows
Speed and confidence of cross-tenant experience delivery
Features that ship with a high craft bar and hold up at the edges.
Patterns you design that get reused elsewhere in the app because they're good
Trusted partnerships with your PM and engineering counterparts.
What We're Looking For
4+ years in Product Design, with experience owning features or a product area end to end
Experience in relevant domains; loyalty, rewarding, membership, account for consumer-facing companies
Systems thinking - you've designed with and contributed to design systems, and you know when to reuse a pattern versus create a new one
Prototyping fluency, and comfort using AI tools to move faster without losing rigor
Experience giving thoughtful feedback to peers and taking part in design critique
Comfort in a mobile-first, fast-moving consumer environment where the roadmap can be ambiguous and priorities shift
Design Craft
You design complete flows, not just screens - you can hold your whole area in your head without losing the individual moment.
You care deeply about visual and interaction quality, and you know when to simplify and unify rather than add another pattern.
You prototype fluently enough to settle debates with a demo instead of a deck.
You understand data and backend realities well enough to design interactions that are feasible, resilient, and predictable at the edges.
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$147,000
—
$194,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Анализ продаж, товарооборота и остатков по магазинам розничной сети по Москве и МО (более 40 магазинов-складов). Отслеживание ассортимента, цен и оборачиваемости товаров в магазинах;
Location: Woburn, United States
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Salary: $45,000 base + uncapped commission. Most reps earn $55K-$70K in year one.
Role Type: Full-time
Location: Woburn, MA. On-site for your first 90 days, then hybrid
About the Company
Our client is one of the leading outsourced sales development companies in the US. They build and run phone-first sales teams for B2B tech companies, from fast-growing startups to names like Honeywell, PTC, SurveyMonkey and OpenText.
Inc. 5000 fastest-growing private company five years in a row
Employee-owned, so the team shares in the company’s success
170+ people across offices in Woburn, MA and Fort Lauderdale, FL
Promote-from-within culture, with promotion reviews at 90 days and 6 months
A great place to start a career in tech sales and grow fast.
Job Summary
Are you currently working in customer service, retail, hospitality, or another customer-facing role and looking for your next career opportunity?
We're hiring motivated, energetic, and confident communicators to join a growing team in Woburn, Massachusetts, as Entry-Level Sales Development Representatives (SDRs).
This opportunity is ideal for customer service professionals who enjoy speaking with people, thrive in fast-paced environments, and want to transition into a rewarding career in B2B technology sales.
No previous sales experience or college degree is required. You'll receive comprehensive training to develop the skills needed to succeed.
If you're ambitious, coachable, and ready to take your customer service experience to the next level, we'd love to hear from you.
Key Responsibilities
Engage with potential business customers through outbound phone calls, emails, and other communication channels.
Introduce technology products and services to prospective clients.
Build rapport with decision-makers and identify potential business opportunities.
Ask relevant questions to understand customer needs and determine potential fit.
Schedule qualified meetings for senior sales representatives.
Maintain accurate records of customer interactions and follow-ups in CRM systems.
Work toward individual and team performance targets.
Participate in ongoing training, coaching, and professional development.
Requirements
Customer-facing experience: Previous experience in customer service, or another customer-facing environment is required.
Excellent communication skills: Clear, confident, and professional spoken English, with strong phone communication skills.
High energy and ambition: A motivated, proactive personality with a genuine desire to learn and succeed.
Coachability: Willingness to receive feedback, develop new skills, and continuously improve.
Resilience: A positive attitude and the ability to handle challenges and rejection professionally.
Strong interpersonal skills: Comfortable speaking with new people, building relationships, and maintaining engaging conversations.
Goal-oriented mindset: Motivated by targets, personal development, and measurable achievements.
Location: Must live within approximately one hour of Woburn, Massachusetts, and be able to work on-site.
Nice to Have
Customer service, call center, or telesales environments.
Retail or hospitality roles involving regular customer interaction.
B2C sales, including door-to-door, solar, insurance, or other commission-based sales.
Financial services, financial advisory, or insurance.
Previous sales internships or exposure to business development.
Familiarity with CRM systems or customer management software.
Benefits
🚀 Opportunity to work with a growing, ambitious sales team.
🤝 Structured onboarding, hands-on support, and team collaboration.
💼 Long-term career opportunities with a high-growth business.
🏢 Collaborative, on-site working environment.
Location: Fort Lauderdale, United States
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Salary: $45,000 base + uncapped commission. Most reps earn $55K-$70K in year one.
Role Type: Full-time
Location: Fort Lauderdale, FL. On-site for your first 90 days, then hybrid
About the Company
Our client is one of the leading outsourced sales development companies in the US. They build and run phone-first sales teams for B2B tech companies, from fast-growing startups to names like Honeywell, PTC, SurveyMonkey and OpenText.
Inc. 5000 fastest-growing private company five years in a row
Employee-owned, so the team shares in the company’s success
170+ people across offices in Woburn, MA and Fort Lauderdale, FL
Promote-from-within culture, with promotion reviews at 90 days and 6 months
A great place to start a career in tech sales and grow fast.
Job Summary
Are you currently working in customer service, a call center, retail, hospitality, or another customer-facing role and looking for a career with more growth potential?
This could be your opportunity to break into the fast-growing technology sales industry, no previous sales experience or college degree required!
We're looking for confident, energetic, and motivated individuals who enjoy speaking with people, communicate clearly, and are eager to learn.
As a Sales Development Representative (SDR), you'll use your communication and relationship-building skills to connect with potential business customers, introduce them to innovative technology solutions, and create new business opportunities.
You don't need to know anything about tech sales to get started. You'll receive structured training, ongoing coaching, and the support needed to develop your skills and succeed.
This is a full-time, direct-hire opportunity based in Fort Lauderdale, Florida, with the potential to transition to a hybrid working arrangement after your first 90 days.
Key Responsibilities
Connect with potential business customers through outbound phone calls, emails, and other communication channels.
Build relationships with business professionals and identify potential sales opportunities.
Ask thoughtful questions to understand customer needs and challenges.
Introduce prospective customers to relevant technology products and services.
Schedule qualified meetings for sales teams.
Maintain accurate records of conversations and activities in CRM systems.
Work closely with your team, participate in coaching sessions, and continuously improve your communication skills.
Meet daily and weekly activity and performance targets.
Requirements
Previous experience in customer service, call centers, retail, hospitality, or another customer-facing role.
Excellent verbal communication skills with clear, easily understood spoken English.
Confident and comfortable speaking with customers over the phone.
Positive, energetic personality with a strong desire to succeed.
Highly motivated, proactive, and comfortable working toward goals.
Coachable, open to feedback, and eager to develop new skills.
Strong work ethic, resilience, and a results-driven mindset.
Comfortable working in a fast-paced, team-oriented environment.
Must live within approximately 45 minutes of Fort Lauderdale, FL.
Benefits
🚀 Opportunity to work with a growing, ambitious sales team.
🤝 Structured onboarding, hands-on support, and team collaboration.
💼 Long-term career opportunities with a high-growth business.
🏢 Collaborative, on-site working environment.
Location: United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
You own the data foundation behind how CX Operations understands its performance and how it connects to the broader Fanatics ecosystem. As the Staff Analyst for Ops Ecosystem Analytics, you design and build the architecture, models, and operating standards that make CX Ops ecosystem data in Snowflake trustworthy, scalable, and usable by cross-functional teams, leaders, and by the AI agents we're building on top of it.
This is a hands-on technical role with broad influence. You take raw tables from across the business and turn them into clean, documented, tested models that the rest of the team builds on. You work side by side with Data & Analytics Engineering as well as Strategy teams. You set the SQL and data-modeling bar for the Ops Analytics team without managing anyone. You tell the story of what the data says, regularly presenting to senior leadership and translating architecture decisions and analytical findings into impact they can act on.
We are building toward an AI-first way of operating, and this role is central to it. The right person is technically sharp, relentlessly detail-oriented, and curious about both what the data is saying and how AI changes the way we find and act on answers. You move fast, own ambiguous problems, and hold yourself to a high bar without being told to.
What You'll Do
Data architecture and operations environment
Own the architecture of CX Ops ecosystem data in Snowflake, including schema design, data layers, access patterns, and the operating model that keeps it reliable as it scales.
Decide how ecosystem Ops data should be structured, owned, and governed, and drive alignment with necessary teams, like Data Engineering, on those decisions.
Consolidate overlapping or one-off datasets into shared, well-governed sources of truth, and set naming and documentation conventions.
Define and track data quality standards for Ops ecosystem data.
Build alerting on critical metrics as needed so issues are caught before they reach leadership reporting.
dbt and analytics engineering
Turn raw cross-domain tables into clean, tested, reusable dbt models that the whole team can build on.
Own the team's core models and introduce data tests, code review practices, and modeling standards that catch issues before they reach stakeholders.
Review teammates' SQL, models, and dashboards for correctness, performance, and readability, and coach analysts on best practices.
Replace manual, one-off data pulls with automated, always-on solutions.
Analytical work and insights
Lead complex, cross-functional analyses from an ambiguous business problem through scoping, analysis, and a decision-ready recommendation, without formal authority over contributors.
Diagnose root causes rather than symptoms, and surface trends, anomalies, and risks without waiting to be asked.
Support scenario analysis and impact sizing for product initiatives, operational changes, and staffing decisions.
Set the standard for publication-ready dashboards and reporting, with clearly defined KPIs and documented assumptions.
Communication and influence
Present findings, architecture decisions, and impact to Ops and senior leadership. Take a high-uncertainty situation and communicate what you know, what you don't, and what you recommend.
Build the narrative around the data so stakeholders understand not just what the numbers say but what to do about them.
Mentor and support analysts across the team through standards, reviews, and knowledge sharing.
AI enablement
Make sure agents are built on validated, trusted data foundations, and contribute the data models and evaluation rigor they need before they move to build.
Track the performance of deployed agents against Ops goals.
Bring a point of view on where AI can be trusted in analytical workflows and where human judgment needs to stay in the loop.
Required Qualifications
5+ years in analytics, analytics engineering, business intelligence, or strategic operations.
Advanced, hands-on SQL.
You write, QA, and optimize complex queries and set the standard others are held to. This role includes a live, on-screen technical exercise.
Strong dbt experience.
You have designed model layers, written tests, and made sound architectural decisions, not just maintained existing models.
Demonstrated experience designing or owning a data environment in a cloud data warehouse (Snowflake preferred), including schema design, governance, and data quality.
Experience working closely with data or analytics engineering teams to turn raw data into production-ready models.
Strong executive communication. You have presented analysis and recommendations to senior leaders and can defend your methodology under scrutiny.
Experience owning complex, cross-functional projects end to end.
Experience building dashboards in Sigma, Tableau, or a comparable tool.
High attention to detail. You catch data quality issues before they surface in leadership reporting.
Comfortable in fast-paced, ambiguous environments with shifting priorities.
Preferred Qualifications
Experience supporting AI/ML workflows, agent builds, or automation initiatives.
Python or a similar scripting language for data manipulation and automation.
Familiarity with operational KPIs across customer support, fraud, payments, or workforce management.
Experience in gaming, fintech, or sports, or another operationally intensive, high-volume environment.
Bachelor's degree in Analytics, Computer Science, Statistics, Economics, or a related field.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$160,000
—
$200,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
Step into the Analyst role at Hasbro and play a key part in providing top-tier customer service. We are looking for an inquisitive, enthusiastic, and forward-thinking team member who enjoys examining details, posing the right questions, and resolving issues early. This position offers a valuable opportunity to develop your logistics career, focusing on on-time shipping, high fill percentages, and smooth vendor processes, with hands-on exposure to order processing and retail compliance. Located in Boston, MA, you will collaborate with multiple departments to deliver outstanding results for our clients.
Location and Work Arrangement
This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Complete day-to-day order activity for assigned, less complex retail accounts, communicating directly with customers on order adjustments and keeping Sales/Replenishment informed.
Research and resolve routine purchase order discrepancies and order exceptions (pricing, case-pack/UPC errors, order blocks), bringing up complex issues to the Senior Analyst.
Run open-order analysis against allocation plans and available inventory using Systems, Applications, and Products (SAP) automated transaction tools and carry out inventory availability plans to meet in-full targets.
Proactively flag at-risk appointed arrival dates and in-transit issues, request retailer date changes early to prevent not-on-time charges, and complete agreed-upon resolutions with Logistics and Sales.
Proactively flag at-risk appointed arrival dates and in-transit issues, request retailer date changes early to prevent not-on-time charges, and complete agreed-upon resolutions and peak-period shipping plans in partnership with Logistics, Sales, Management, and Replenishment.
Follow established account management procedures and retail guidelines, bringing curiosity and fresh ideas for improvement.
Partner with the outsourced order processing team on order entry, exceptions, and quality checks in SAP, serving as an escalation point for assigned accounts.
Research compliance charges (fill rate, not-on-time, UPC/case-pack) for assigned accounts, help prepare retailer disputes with supporting documentation, and flag root causes to prevent repeat charges.
Provide occasional evening and weekend coverage during month/quarter-end close.
What You'll Bring
Demonstrated ability to research issues, analyze data, and resolve problems before they escalate.
Possession of a Bachelor's degree or equivalent practical experience in a relevant domain.
Approximately 1 – 3 years of experience in account management, customer service, or order management, ideally in Consumer Products/Manufacturing, may be typical for this role, but candidates with additional experience are welcome and will receive full consideration.
Strong ability to prioritize multiple tasks with high detail accuracy and follow-through.
Excellent verbal, written, and analytical skills, with the ability to collect, organize, and share data.
Working proficiency in Microsoft Office, particularly Excel.
Experience with SAP order processing and interest in BI tools.
Eagerness to learn, identify inefficiencies, and suggest improvements.
What Sets You Apart
Experience working in a dynamic, high-demand consumer products setting.
Knowledge of retail compliance programs, chargebacks/deductions, and logistics processes.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$76,500
—
$114,800 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: China
Product Development Manager
Operations · [Full-time] · In-Person (Yiwu City, Jinhua, China) · Hours 9am - 5pm EST
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
We are seeking an experienced Product Development Manager based in Yiwu, China, to lead the end-to-end development of new consumer goods within our travel, health, and fitness product categories. This is an individual contributor role working closely with an offsite team across product, sales, marketing, and operations functions. The successful candidate will own the full product development lifecycle from concept through to mass production including supplier identification, prototyping, costing, BOM management, quality oversight, and compliance.
The role requires deep familiarity with the Chinese manufacturing landscape, strong negotiation skills, and the ability to work autonomously while keeping the offsite team aligned and informed.
What You'll Own
Lead end-to-end product development from concept to mass production for travel, health, and fitness products, translating briefs into manufacturable specifications, drawings, and technical files.
Manage prototype, sampling, tooling, and pre-production cycles, ensuring quality, timeline adherence, and continuous improvement of existing SKUs based on feedback and data.
Identify, vet, onboard, and manage suppliers across key China hubs (Yiwu, Ningbo, Shenzhen), including factory audits, capability assessments, and relationship management as the primary on-ground contact.
Negotiate pricing, MOQs, lead times, and payment terms while driving supplier performance across quality, delivery, and responsiveness.
Develop and maintain BOMs and detailed cost breakdowns (materials, labor, packaging, tooling, freight), leading cost optimization and tracking raw material price risks.
Define and enforce quality standards, coordinate testing and certifications (CE, FCC, RoHS, REACH, CPSIA, Prop 65), and manage inspections, non-conformance, and CAPA processes.
Oversee packaging development (structure, print, artwork) ensuring compliance with shipping, retail, and regulatory requirements across target markets.
Drive project execution, stakeholder communication, market intelligence, and IP/risk management, including supplier coordination, sourcing support (e.g., Canton Fair), trend analysis, and protection of designs, molds, and confidentiality agreements.
Skills & Qualifications
Bachelor’s degree in Engineering, Industrial Design, Product Design, or a related field, with
5–8 years of experience in product development, sourcing, or R&D within the consumer goods industry in China.
Proven track record of taking products from concept to mass production, working with overseas brands or buyers.
Strong experience in travel goods, health & wellness, or fitness/sports equipment, with an established supplier network across Yiwu and broader Chinese manufacturing regions.
Hands-on expertise in preparing BOMs, cost sheets, and detailed technical product specifications.
Working knowledge of international product compliance and certification requirements across key markets.
Bilingual fluency in Mandarin Chinese (native or near-native) and English (business-level), with strong cross-cultural communication capabilities.
Proficiency in CAD tools (e.g., SolidWorks, AutoCAD, Rhino), ability to interpret technical drawings, and strong project management skills to handle multiple parallel projects.
Strong commercial acumen, negotiation skills, and attention to detail, combined with proficiency in Microsoft Office and project tracking tools, and the ability to work autonomously with minimal supervision.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Spreetail is seeking a Principal Financial Analyst, Merchandising finance to serve serve as a critical analytical partner to our Merchandising and Category leadership teams, shaping how we think about pricing, promotions, assortment, and category profitability.
Удалённоsenior, eligible applicants must reside in one of the following states:
Location: Berlin, Germany
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is the leading local commerce platform in several markets across Europe and Asia. Wolt makes it incredibly easy for you to discover and get what you want. Delivered to you – quickly, reliably and affordably. And by doing so, we make cities better places to live.
Wolt is embarking on a very exciting journey: to build one of the most important
Retail Media
ecosystems in the 23 countries we operate, so brands can leverage consumer insights, connect with shoppers via advertising in-app and off-app and deliver unforgettable brand experiences to our millions of shoppers.
About the Role
We are seeking an experienced B2B Lifecycle Marketing Automation Manager to join our Wolt Ads team. The successful candidate will be responsible for managing the Wolt Ads Lead Lifecycle process and for our customer relationship management (CRM) activities to drive engagement, retention, and revenue growth. The Marketing Automation Manager will work closely with the marketing and sales teams to develop and execute effective communications campaigns that increase customer loyalty and lifetime value.
About the team
Our Wolt Ads Product team is responsible for building our Ads business across 23 countries. Together with our in-market sales teams, the Marketing Automation Manager is responsible for setting up automated marketing communication programs that create, grow and retain Wolt Ads customers for both restaurants, retail and brands, as well as integrating communications with our Sales and Account management processes.
You will understand lead generation, including lead scoring and qualification, and partner with local Ad managers and Sales Ops. You'll provide guidance, reporting and lead-stage insights so Salesforce follow-up on leads is consistent across countries.
You will need to be a strong communicator with the ability to create and analyze reports about the customer lifecycle and client re-engagement. SQL is a plus, as are BI skills such as Looker and strong Excel skills.
In this role, you will be reporting to our B2B Lifecycle Marketing Lead, and working with key stakeholders across B2B Marketing, Global Ads and Wolt Ads Strategy teams.
What you’ll be doing
Own and develop the Wolt Ads lifecycle marketing strategy across restaurants, retail partners, brands and agencies, focusing on activation, retention, reactivation and growth.
Build and optimise automated, personalised customer journeys across channels such as email, in-app messaging, push notifications and SMS.
Partner with Sales and Sales Operations to improve lead nurturing, qualification and handoff, ensuring a consistent experience across markets.
Use customer data and segmentation to identify opportunities, personalise campaigns and improve the customer experience throughout the lifecycle.
Measure and report on lifecycle performance, including conversion, retention and revenue, using insights and A/B testing to improve results.
Work with Data and Engineering teams to maintain accurate customer data and reliable integrations between Salesforce, Customer.io and other systems.
Collaborate with Marketing, Product and local teams to plan and deliver campaigns that scale across markets, while following data privacy and communication best practices.
Manage and develop a Junior Lifecycle Marketing Manager, providing coaching, feedback and clear priorities.
Scope and accountability:
You will be accountable for: revenue influenced by lifecycle programmes; lead-to-first-campaign conversion and time to first campaign; retention and repeat-campaign rate; data quality and sync health in Customer.io; and the output and development of one direct report.
You will independently: diagnose funnel drop-offs and redesign journeys to fix them; prioritise competing requests from Sales, Product and Marketing against a single communications calendar; and adapt programmes to local languages, regulations and sales processes across 23 countries.
Qualifications:
Bachelor's degree in marketing, business administration, or a related field, or equivalent experience.
4-6 years of experience in CRM or lifecycle marketing, in a B2B, ads or SaaS environment.
Strong analytical skills and the ability to interpret data to inform decision-making.
SQL and BI skills (e.g. Looker) are a plus.
Hands-on experience with a marketing automation platform such as Customer.io (or similar) and with Salesforce.
Excellent written and verbal communication skills.
Ability to work independently and manage multiple projects simultaneously.
Experience designing A/B and incrementality tests and measuring revenue influence.
Knowledge of GDPR and other data protection regulations and best practices.
Experience coaching or mentoring junior team members.
What we offer
An opportunity to be part of one of the fastest-growing media ecosystems in Europe
Hands-on experience in digital advertising operations and campaign optimization
A dynamic, international, and collaborative work environment
The chance to make a tangible impact on partner success and Wolt’s advertising business
Great benefits and clear opportunities for career growth
Why you’ll love it
🚀Global and growing fast: Be part of a fast-moving scaleup
🤩Ride of a lifetime: Accelerate your career and build your sales skills
💪Instant impact: Take ownership and make a difference
💙Big hearts and small egos: Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Vilnius, Lithuania
SENIOR ECOMMERCE GROWTH STRATEGIST
Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”
We’re seeking a Results-Driven & Experienced Senior Ecommerce Growth Strategist to join our team.
The Senior Ecommerce Growth Strategist at Common Thread Collective (CTC) plays a critical role in driving client success. You will lead the development of accurate strategic forecasts that guide our clients toward their goals, ensuring seamless execution of strategies that translate forecasts into measurable growth. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.
Beyond strategic planning, you are an active partner in client growth, maintaining transparent communication about the actions taken and performance relative to forecasts. This engagement strengthens relationships and ensures that CTC’s clients have a clear roadmap to success while guiding them through the complexities of media acquisition and strategy.
You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Ecommerce Growth Strategist, you set a high standard. People know that when you are involved, execution at the highest level is guaranteed.
You see your goals as barriers to break through and take great pride in giving your all. We value the mantra of “Everyday in Everyplay, Count on Me” meaning that you can see things through to the end!
WHAT WE LOOK FOR
This place isn’t for everyone, but it might be for you if…
Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.
We recognize these values aren't for everyone.
They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
AUTODIDACT
Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers
.
Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
Demonstrates resourcefulness, and independently refine your skills without being prompted.
Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
UNIMPEACHABLE CHARACTER
Embodies a character that inspires pride in both personal and professional associations.
Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
Values constructive feedback and integrates it, understanding nothing great is built without feedback.
COMPETITIVE GREATNESS
Performs at their best when it matters most, The Enjoyment of Hard Challenges.
Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
What Success Looks Like
KICK OFF PERIOD
Be willing to put in the hard work required and be hungry enough to go through the kick off.
Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
The ability to take feedback and implement it fast.
Finish the work to the fullest with quality and on time.
Perseverance.
Remember and learn from the repetitive doing of the exercises.
ONBOARDING
Align with the team and contribute to the team called Brain Trust for Ideas across clients.
Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
Upkeep of data integrity of your clients across Statlas.
Be responsible for the execution of the Prophet system for your clients
Building a Growth Forecast for your clients
Building a Growth map using the Prophet System
Data Analysis required for the Map
Marketing calendar alignment and upkeep with clients
The Daily Execution and Actualisation vs the Forecast.
You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
Combine data analysis and feedback from clients to develop strategic plans for the future.
When it’s time to pivot you are among the first early adopters
Take a lead in situations that present any obstacle to execution.
An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
Responsible for the implementation of CTC’s Meta best practices
Build campaigns using our structure and best practices
Upkeep and management of our ideologies and processes throughout the account.
Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
Implementing tests in your accounts in an effort to beat your best-performing campaigns.
ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
Ensuring you are within a 5% Delta to the Forecast
Ensuring daily alignment with the client vs the forecast & strategy
Ensuring above benchmark client satisfaction rate feedback
Ensuring following the Prophet system execution to 100% within the timeline required.
Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.
Client Communication
You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
Responsible for sending daily performance updates to the client
Ensure alignment across Strategy and Forecast with the client for every day of the week.
Providing weekly updates on the Weekly Strategy Call.
CONTRIBUTING BACK
Contributing your learnings back to the system for feedback and continuous improvement
Contributing & collaborating in ideas and learning across teams
Contributing to ideas and learning in future company content production.
NEXT-LEVEL SKILLS
Communication Skills
Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
Great Data Analysis skills
Strong raw talent for data analysis, with an eagerness to learn and improve.
Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
Past Experience
Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc
Critical Thinking
Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
Naturally adept at dissecting issues and proposing practical, impactful solutions.
Impact
Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
Results
You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.
Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophet system to ensure top-quality results for clients.
Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
DOMAIN
MANAGEMENT
Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program.
You’ll report directly to
Joy Sharma
—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.
Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Ecommerce Growth Strategist, supporting your journey every step of the way.
COMPENSATION
Competitive compensation with a structured performance-based component, to be discussed during the interview process.
ORIENTATION
This role will be client-facing.
Growth, Transparency, and Fairness in Career Development
Progress is Clearly Defined
Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
Fairness and transparency are prioritized
Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
Pay transparency is upheld for all team members
With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
My Commitment to You:
You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
Location & Environment
Fully remote with the ability to pick your schedule.
Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.
Location: Bucharest, Romania
SENIOR ECOMMERCE GROWTH STRATEGIST
Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”
We’re seeking a Results-Driven & Experienced Senior Ecommerce Growth Strategist to join our team.
The Senior Ecommerce Growth Strategist at Common Thread Collective (CTC) plays a critical role in driving client success. You will lead the development of accurate strategic forecasts that guide our clients toward their goals, ensuring seamless execution of strategies that translate forecasts into measurable growth. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.
Beyond strategic planning, you are an active partner in client growth, maintaining transparent communication about the actions taken and performance relative to forecasts. This engagement strengthens relationships and ensures that CTC’s clients have a clear roadmap to success while guiding them through the complexities of media acquisition and strategy.
You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Ecommerce Growth Strategist, you set a high standard. People know that when you are involved, execution at the highest level is guaranteed.
You see your goals as barriers to break through and take great pride in giving your all. We value the mantra of “Everyday in Everyplay, Count on Me” meaning that you can see things through to the end!
WHAT WE LOOK FOR
This place isn’t for everyone, but it might be for you if…
Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.
We recognize these values aren't for everyone.
They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
AUTODIDACT
Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers
.
Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
Demonstrates resourcefulness, and independently refine your skills without being prompted.
Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
UNIMPEACHABLE CHARACTER
Embodies a character that inspires pride in both personal and professional associations.
Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
Values constructive feedback and integrates it, understanding nothing great is built without feedback.
COMPETITIVE GREATNESS
Performs at their best when it matters most, The Enjoyment of Hard Challenges.
Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
What Success Looks Like
KICK OFF PERIOD
Be willing to put in the hard work required and be hungry enough to go through the kick off.
Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
The ability to take feedback and implement it fast.
Finish the work to the fullest with quality and on time.
Perseverance.
Remember and learn from the repetitive doing of the exercises.
ONBOARDING
Align with the team and contribute to the team called Brain Trust for Ideas across clients.
Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
Upkeep of data integrity of your clients across Statlas.
Be responsible for the execution of the Prophet system for your clients
Building a Growth Forecast for your clients
Building a Growth map using the Prophet System
Data Analysis required for the Map
Marketing calendar alignment and upkeep with clients
The Daily Execution and Actualisation vs the Forecast.
You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
Combine data analysis and feedback from clients to develop strategic plans for the future.
When it’s time to pivot you are among the first early adopters
Take a lead in situations that present any obstacle to execution.
An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
Responsible for the implementation of CTC’s Meta best practices
Build campaigns using our structure and best practices
Upkeep and management of our ideologies and processes throughout the account.
Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
Implementing tests in your accounts in an effort to beat your best-performing campaigns.
ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
Ensuring you are within a 5% Delta to the Forecast
Ensuring daily alignment with the client vs the forecast & strategy
Ensuring above benchmark client satisfaction rate feedback
Ensuring following the Prophet system execution to 100% within the timeline required.
Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.
Client Communication
You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
Responsible for sending daily performance updates to the client
Ensure alignment across Strategy and Forecast with the client for every day of the week.
Providing weekly updates on the Weekly Strategy Call.
CONTRIBUTING BACK
Contributing your learnings back to the system for feedback and continuous improvement
Contributing & collaborating in ideas and learning across teams
Contributing to ideas and learning in future company content production.
NEXT-LEVEL SKILLS
Communication Skills
Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
Great Data Analysis skills
Strong raw talent for data analysis, with an eagerness to learn and improve.
Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
Past Experience
Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc
Critical Thinking
Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
Naturally adept at dissecting issues and proposing practical, impactful solutions.
Impact
Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
Results
You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.
Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophet system to ensure top-quality results for clients.
Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
DOMAIN
MANAGEMENT
Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program.
You’ll report directly to
Joy Sharma
—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.
Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Ecommerce Growth Strategist, supporting your journey every step of the way.
COMPENSATION
Competitive compensation with a structured performance-based component, to be discussed during the interview process.
ORIENTATION
This role will be client-facing.
Growth, Transparency, and Fairness in Career Development
Progress is Clearly Defined
Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
Fairness and transparency are prioritized
Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
Pay transparency is upheld for all team members
With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
My Commitment to You:
You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
Location & Environment
Fully remote with the ability to pick your schedule.
Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.
Location: Chișinău, Moldova
SENIOR ECOMMERCE GROWTH STRATEGIST
Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”
We’re seeking a Results-Driven & Experienced Senior Ecommerce Growth Strategist to join our team.
The Senior Ecommerce Growth Strategist at Common Thread Collective (CTC) plays a critical role in driving client success. You will lead the development of accurate strategic forecasts that guide our clients toward their goals, ensuring seamless execution of strategies that translate forecasts into measurable growth. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.
Beyond strategic planning, you are an active partner in client growth, maintaining transparent communication about the actions taken and performance relative to forecasts. This engagement strengthens relationships and ensures that CTC’s clients have a clear roadmap to success while guiding them through the complexities of media acquisition and strategy.
You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Ecommerce Growth Strategist, you set a high standard. People know that when you are involved, execution at the highest level is guaranteed.
You see your goals as barriers to break through and take great pride in giving your all. We value the mantra of “Everyday in Everyplay, Count on Me” meaning that you can see things through to the end!
WHAT WE LOOK FOR
This place isn’t for everyone, but it might be for you if…
Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.
We recognize these values aren't for everyone.
They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
AUTODIDACT
Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers
.
Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
Demonstrates resourcefulness, and independently refine your skills without being prompted.
Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
UNIMPEACHABLE CHARACTER
Embodies a character that inspires pride in both personal and professional associations.
Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
Values constructive feedback and integrates it, understanding nothing great is built without feedback.
COMPETITIVE GREATNESS
Performs at their best when it matters most, The Enjoyment of Hard Challenges.
Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
What Success Looks Like
KICK OFF PERIOD
Be willing to put in the hard work required and be hungry enough to go through the kick off.
Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
The ability to take feedback and implement it fast.
Finish the work to the fullest with quality and on time.
Perseverance.
Remember and learn from the repetitive doing of the exercises.
ONBOARDING
Align with the team and contribute to the team called Brain Trust for Ideas across clients.
Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
Upkeep of data integrity of your clients across Statlas.
Be responsible for the execution of the Prophet system for your clients
Building a Growth Forecast for your clients
Building a Growth map using the Prophet System
Data Analysis required for the Map
Marketing calendar alignment and upkeep with clients
The Daily Execution and Actualisation vs the Forecast.
You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
Combine data analysis and feedback from clients to develop strategic plans for the future.
When it’s time to pivot you are among the first early adopters
Take a lead in situations that present any obstacle to execution.
An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
Responsible for the implementation of CTC’s Meta best practices
Build campaigns using our structure and best practices
Upkeep and management of our ideologies and processes throughout the account.
Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
Implementing tests in your accounts in an effort to beat your best-performing campaigns.
ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
Ensuring you are within a 5% Delta to the Forecast
Ensuring daily alignment with the client vs the forecast & strategy
Ensuring above benchmark client satisfaction rate feedback
Ensuring following the Prophet system execution to 100% within the timeline required.
Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.
Client Communication
You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
Responsible for sending daily performance updates to the client
Ensure alignment across Strategy and Forecast with the client for every day of the week.
Providing weekly updates on the Weekly Strategy Call.
CONTRIBUTING BACK
Contributing your learnings back to the system for feedback and continuous improvement
Contributing & collaborating in ideas and learning across teams
Contributing to ideas and learning in future company content production.
NEXT-LEVEL SKILLS
Communication Skills
Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
Great Data Analysis skills
Strong raw talent for data analysis, with an eagerness to learn and improve.
Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
Past Experience
Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc
Critical Thinking
Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
Naturally adept at dissecting issues and proposing practical, impactful solutions.
Impact
Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
Results
You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.
Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophet system to ensure top-quality results for clients.
Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
DOMAIN
MANAGEMENT
Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program.
You’ll report directly to
Joy Sharma
—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.
Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Ecommerce Growth Strategist, supporting your journey every step of the way.
COMPENSATION
Competitive compensation with a structured performance-based component, to be discussed during the interview process.
ORIENTATION
This role will be client-facing.
Growth, Transparency, and Fairness in Career Development
Progress is Clearly Defined
Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
Fairness and transparency are prioritized
Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
Pay transparency is upheld for all team members
With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
My Commitment to You:
You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
Location & Environment
Fully remote with the ability to pick your schedule.
Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Fanatics Core is the engineering organization building the shared capabilities, including search, AI, and customer intelligence, that every product across the Fanatics ecosystem builds on. We are seeking an Engineering Manager to lead the team that owns Search and Consumer AI. This leader will own some of the most leveraged surfaces we build: how fans find what they’re looking for, how AI shows up inside our apps, and how AI powers an excellent customer experience.
You will lead a team of software engineers spanning two closely connected charters:
Consumer AI:
customer support AI, including LLM-powered assistants, conversational analytics, sentiment analysis, predictive troubleshooting, and the tooling that lets customer success teams act on AI-generated insights; and (2) embedded AI experiences in the fan journey, such as AI commentary, recommendations, summaries, and in-app assistance.
Search:
native search, including query understanding, relevance and ranking, autocomplete, and personalization; and (2) AI search, including natural-language and conversational search that lets fans ask for what they want in their own words and get answers, not just results.
Success in this role requires strong partnership with Product, Data Science, Customer Operations, and product teams across the ecosystem to shape the roadmap, make smart trade-offs, and deliver outcomes fans feel. You’ll work on complex, high-scale challenges as part of a team that values innovation, collaboration, and excellence.
Responsibilities
Delivery & Ownership
Lead the team to deliver against commitments across Search and Consumer AI, owning delivery plans end to end: scope and sequence work, remove blockers, and manage risk.
Set a high bar for reliability, performance, and relevance quality, with observability in place for AI and search services.
Ensure the team’s work meets Fanatics standards for data governance, security, compliance, and responsible AI.
Own on-call, incident response, and operational health for the team’s systems.
Strategy & Roadmap
Partner with Product and engineering leadership on planning and roadmap building, using technical insight and fan impact to influence priorities.
Connect day-to-day execution to team strategy and Fanatics business goals so engineers understand why their work matters.
Partner with product teams across the ecosystem to embed AI experiences into their surfaces, agreeing on shared ownership, interfaces, and quality bars.
Guide how LLMs and ML models are evaluated, integrated, and rolled out in production.
Communication & Collaboration
Coordinate across engineers, adjacent teams, and cross-functional partners to drive end-to-end delivery.
Represent the team’s plans, progress, and risks in planning and review forums.
Keep the team informed on goals, trade-offs, and decisions, and create space for two-way feedback.
People & Ways of Working
Hire, onboard, and grow a high-performing team; give candid, timely feedback and invite the same.
Mentor engineers on craft, ownership, and collaboration, and support their career growth.
Build team processes (planning, reviews, retros, experimentation) that help the team learn fast and ship reliably.
Must be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team building.
Qualifications
We value aptitude over experience, but here are some key skills that will make you successful on this team:
1-3+ years managing a software engineering team, or significant tech-lead experience with people-leadership responsibilities, delivering complex, high-scale systems.
Experience in a Java / AWS ecosystem; familiarity with AWS Bedrock or equivalent managed AI services preferred.
Experience shipping consumer-facing AI/ML or NLP features to production, including integrating LLMs and building the pipelines and evaluation practices that keep them reliable.
Strong understanding of search, discovery, or relevance systems, including how traditional search and LLM-based approaches complement each other.
Strong technical judgment and clear, confident communication with engineers, Product partners, and leadership.
Proven ability to mentor engineers and build a healthy, high-performing team culture.
Preferred
Background in customer support AI or embedded consumer AI experiences (assistants, conversational analytics, AI commentary, recommendations).
Familiarity with Kafka, Airflow, dbt, OpenSearch, Kotlin, and Salesforce.
Experience building shared platforms consumed by multiple product teams.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#LI-VG1
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$190,000
—
$237,500 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Boston Office
Workplace: Hybrid
OUR STORY
Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
ROLE OVERVIEW
We're looking for a Senior Account Manager to join the Events & Tradeshows team, owning our relationship with two flagship enterprise accounts. This role owns strategic customer relationships and serves as a trusted advisor throughout the customer's journey with Pointr — partnering closely with customers and internal teams to drive adoption, demonstrate measurable value, support renewals, and identify opportunities for long-term growth.
This is a highly collaborative role for someone who enjoys building executive relationships, solving complex customer challenges, and helping customers achieve meaningful business outcomes.
Occasional travel to client sites every 2 months.
WHAT YOU’LL DO
- Own a portfolio of enterprise customer accounts, building strong relationships and driving long-term success.
- Serve as the primary customer partner for adoption, value realization, renewals, and account growth.
- Develop account strategies that align customer goals with Pointr's solutions and capabilities.
- Build compelling value narratives by connecting product adoption and outcomes to business impact.
- Identify opportunities for expansion by understanding customer needs and introducing relevant products and capabilities.
- Lead executive business reviews and strategic account discussions with senior stakeholders.
- Proactively identify account risks and develop action plans to improve customer health.
- Coordinate cross-functional teams including Marketing, Pre-Sales, Project Management, Product, Analytics, and Finance to deliver exceptional customer experiences.
- Partner with internal stakeholders to ensure successful delivery and continued customer growth.
WHAT SUCCESS LOOKS LIKE
- First 90 days: build genuine rapport with your accounts, and develop a clear understanding of their roadmaps and where Pointr fits into them.
- 6 months: measurably improved engagement on both accounts, the renewal secured, and expansion conversations underway.
- 12 months: fully embedded with your accounts: they're set up for growth, and the relationship runs smoothly without needing to be chased.
WHAT WE SEEK
- 6–10+ years of experience in enterprise account management, customer success, partnerships, or enterprise sales within complex B2B environments.
- Experience managing strategic enterprise accounts within SaaS, technology, or platform-based businesses.
- Proven ability to build trusted relationships with multiple stakeholders, including executive-level customers.
- Experience supporting renewals, expansions, and customer growth initiatives.
- Strong understanding of customer value, commercial outcomes, and account strategy.
- Excellent communication and relationship-building skills.
- Ability to collaborate effectively across technical, commercial, and operational teams.
- Strong organizational skills with the ability to manage multiple priorities.
- Professional fluency in English, both written and verbal.
PREFERRED QUALIFICATIONS
- Experience in enterprise SaaS, location technology, events, hospitality, or venue technology.
- Experience managing complex customer implementations or multi-team delivery environments.
- Familiarity with CRM, customer success, and project management platforms such as Monday or Jira.
- Bachelor's degree preferred or equivalent professional experience.
WHAT WE OFFER
- A supportive, kind (no-ego), and smart team
- International environment and inclusive culture
- Competitive base salary, attractive stock options, and uncapped renewal commission
- Private health care (75%) and Dental
- Company-sponsored parental leave
- 18 days PTO, plus sick time + 12 holidays per year
- 401(k) retirement scheme
COMPENSATION
Base salary range: $120,000–$150,000 + $25-$50k bonus, based on experience and market. Total compensation also includes stock options and benefits: medical/dental, 401(k), 18 days PTO + sick time + 12 holidays, and paid parental leave.
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
#LI-HYBRID
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
WE SUCCEED TOGETHER
Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback.
We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Global - Remote; United States; For applicants from the European Union, please review
seniorNew York, NY, United States
Woburn, United States; Location: Must live within approximately one hour of Woburn, Massachusetts, and be able to work on-site
Fort Lauderdale, United States; Must live within approximately 45 minutes of Fort Lauderdale, FL