Location: Cincinnati, United States
Keller Executive Search is partnering with a family-owned leader in the waste and recycling industry to recruit a Risk and Claims Manager based full-time on-site in Cincinnati, OH. Our client is one of the largest firms of its kind, delivering essential waste and recycling services to millions of residents, businesses, and communities, and it is growing quickly. This is a high-impact leadership seat within the Loss Control department, offering the chance to shape how a large, fast-expanding operation manages risk and resolves claims.
Waste, recycling, and fleet operations carry some of the most complex and high-exposure risk profiles in the country, where commercial auto claims combine high frequency with significant severity. That makes disciplined, data-driven claims leadership a genuine driver of the bottom line. In this role you will lead a small, experienced team of claims professionals, own the timely and sound resolution of complex commercial auto, property-damage, and bodily-injury claims within settlement authority, and turn claims data into risk-reduction strategy that lowers the company's total cost of risk.
This is a replacement hire with a built-in advantage: you will overlap with the current, long-tenured manager for hands-on knowledge transfer, so you can ramp with confidence rather than start cold. Beyond the desk, you will partner with safety, operations, HR, IT, and legal to design and measure loss-control programs, and present actionable trend analysis directly to senior leadership. As the company continues to grow, so will the claims function and the leadership structure around it, creating real room for advancement. If you combine mature claims judgment, practical team leadership, and an analytical loss-control mindset, this is a rare opportunity to make a lasting difference.
Key Responsibilities
Lead the overall planning, development, direction, and administration of claims handling across the team
Manage a team of claims professionals to ensure files progress appropriately and resolve in a timely manner
Provide technical guidance and direction on complex claim-file management
Review complex and high-exposure claims, advise on resolution strategy, and exercise settlement authority within approved limits
Present recommendations on matters exceeding assigned authority to the Assistant General Counsel for Claims and Litigation
Analyze company and industry-wide claims trends, frequency, and severity to develop and present risk-reduction recommendations to leadership
Use databases and dashboards to evaluate claims-handling trends and surface opportunities for improvement
Support business continuity and catastrophe response planning for large-scale loss events, coordinating with TPAs and consulting experts
Develop and recommend loss-control policies and procedures for implementation
Partner with corporate and regional safety, operations, and HR teams to design, implement, and measure loss-control programs, safety policies, training, and corrective actions
Monitor safety databases for data-collection and workflow improvements and work with IT to resolve performance issues
Set consistent claims-handling and reserving standards and support the development of team members
Additional Information
Location: Cincinnati, OH
Full-time, permanent, on-site at the corporate headquarters
Occasional travel to other locations, approximately once per month
Ability to work flexible hours, including nights, weekends, or holidays as needed during large-loss events
Applicants must be legally eligible to work in the United States
To apply, submit your application through this posting; Keller Executive Search manages this search on behalf of our client
Requirements
Essential
~10 years in commercial auto property-damage and bodily-injury claims, owning complex, high-exposure files
Minimum 5 years managing and developing a claim team with accountability
Strong critical thinking and trend analysis, translating claims data into actionable risk-reduction recommendations
Substantial knowledge of insurance principles: loss reduction and control, claims management, adjusting, reserving, and subrogation
Proficiency in Power BI or equivalent BI/data-analysis tools, able to analyze claims data independently
Bachelor's degree in Business Administration, Risk Management and Insurance, Finance, or related field
Excellent written and verbal communication, with fluent, professional English
Willing to work full-time on-site in Cincinnati, OH (relocation support available)
Legally eligible to work in the United States
Preferred
Direct property-damage and auto claims experience for a carrier, TPA, or self-insured organization
Industry exposure in waste, recycling, transportation, fleet, logistics, or field operations
Catastrophe/large-loss response and TPA/consulting-expert coordination experience
Cross-functional partnership with safety, operations, HR, IT, and legal on loss-control programs
Advanced Excel, SQL, RMIS, Tableau, or Qlik claims analytics experience
Approachable, consistent, communicative leadership style suited to a close-knit, in-person team
Ideal Candidate Profile
You are a hands-on claims leader who blends mature technical judgment with genuine people-management skill. You are comfortable owning complex commercial auto, PD, and BI files, setting settlement and reserving standards, and coaching a small team, while also analyzing trends and presenting loss-reduction strategy to leadership. Approachable, consistent, and analytical, you thrive in a collaborative, safety-oriented culture and are ready to commit to a full-time on-site role.
Benefits
Base salary of approximately $104,000 to $172,000, depending on experience, plus bonus potential up to 25%
Health, dental, and vision insurance
Matching 401(k) and life insurance
Three weeks paid vacation plus paid holidays
Relocation assistance available
Structured onboarding with knowledge transfer from the current manager
Career growth as the company and claims function expand
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
our website
Equal Employment Opportunity and Non-Discrimination Policy
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Keller Executive Search and our clients are Equal Opportunity Employers. Qualified applicants receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse, inclusive workplace and comply with all federal, state, and local nondiscrimination laws across all employment terms, including recruiting, hiring, promotion, compensation, and termination.
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Workplace harassment based on any protected characteristic listed above is expressly prohibited.
Reasonable Accommodations:
We provide reasonable accommodations to individuals with disabilities and pregnant individuals through an interactive, good-faith process.
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Compensation information for client roles is included in the job post or, where not provided, shared during the interview process consistent with applicable law. Salary ranges may vary by role, location, skills, and experience. In Colorado, Nevada, New York City, California, and Washington, compensation details are provided as required by local law. We do not request salary history in Rhode Island or New Jersey (unless voluntarily disclosed), and we provide wage range information in Connecticut upon request or before discussing pay. We conduct periodic pay equity analyses in line with applicable laws.
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Cincinnati, United States; Willing to work full-time on-site in Cincinnati, OH (relocation support available); Relocation assistance available
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Senior Product Operations Manager at Harvey, you will be the connective tissue between Product, Engineering, and Go-to-Market teams — turning strategy into execution across our entire product lifecycle. You'll build and scale the operating systems that help our product teams make better decisions, ship with confidence, and drive measurable impact for law firms and in-house legal teams pushing the frontier of AI adoption.
You'll work as an extension of product leadership, balancing hands-on execution with strategic initiatives. This is a role for someone who builds from 0 to 1, thrives in ambiguity, and creates structure where none exists.
WHAT YOU’LL DO
- Inputs to Product Teams — Ensuring teams have the information they need to make great decisions
- Build and maintain Voice of Customer systems that synthesize feedback from law firm partners, in-house clients, CSMs, and sales into actionable product signals
- Establish rigorous mechanisms for measuring product success and user impact, including analytics dashboards, KPIs, and clear hypotheses
- Create high-leverage engagement points with customers and partners throughout the product lifecycle — from alpha through post-GA
- Streamline key decision points across teams, reducing friction and improving prioritization quality
Ops of the Product Org — Creating the operating systems that enable product teams to thrive
- Own and improve core product development processes, tooling, and team rituals (planning cycles, monthly reviews, roadmap prioritization, etc.)
- Build reliable run-of-business systems that scale as Harvey grows — launch calendars, intake frameworks, RACI structures
- Drive cross-functional alignment between Product, Engineering, Marketing, Sales, and Customer Success
- Facilitate roadmap planning by coordinating stakeholder inputs and maintaining transparency across the org
Outputs from Product Teams — Amplifying product impact by connecting what we build to those who need it
- Design and run Early Access Programs and alpha testing programs that validate product-market fit and surface refinement signals before broad release
- Own launch coordination end-to-end — ensuring timely, high-confidence rollouts with clear success metrics and post-launch monitoring
- Maintain cross-team roadmap visibility that keeps GTM, Legal, and leadership aligned on what's shipping and why
- Make it clear across Harvey what Product is building, how it's progressing, and what's coming next.
WHAT YOU HAVE
- 5+ years in Product Operations, Product Management, or a closely related operational role at a high growth tech or SaaS company
- You've built processes and programs from scratch and scaled them thoughtfully — not just inherited and maintained them
- Experience working with AI-native products, ideally in a domain where model quality and output reliability are central to the user experience
- Strong ability to translate complex qualitative and quantitative data — usage metrics, feedback themes, retention signals — into clear recommendations and roadmap inputs
- Proven ability to drive alignment across Product, GTM, and Engineering without direct authority
- Hands-on experience with launch coordination, EAPs, or customer feedback loops in a fast-moving product environment
- You're a natural bridge builder: fluent in strategy, comfortable in the weeds, and skilled at creating clarity where none exists. Ambiguity doesn't slow you down — it's where you do your best work.
COMPENSATION RANGE
$150,000 to $250,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-CD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Aberdeen Proving Ground, Maryland
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Data Collection Manager to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations, range scheduling, and administrative support services necessary to execute the government’s test mission. Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.
The Data Collection Manager will manage the administrative and technical activities of data collection, computer operations, and range scheduling personnel. The Data Collection Manager will oversee recruitment, hiring, training, workforce planning, resource availability, and data quality, and will serve as Deputy to the Program Manager.
Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.
Responsibilities
Manage the administrative and technical activities of data collection, computer operations, and range scheduling personnel.
Oversee recruitment, hiring, and training to ensure qualified resources are available to meet government requirements and execute workload.
Collaborate with government personnel on long-range workforce planning, including staffing, training, assignments, and resource availability.
Provide leadership, technical advice, and assistance to personnel supporting data collection, computer operations, and range scheduling activities.
Ensure test data meet project requirements and government standards for quality assurance, completeness, accuracy, and timeliness.
Counsel employees on administrative and technical matters.
Identify complex problems involving data collection techniques and staffing resources and recommend solutions.
Serve as Deputy to the Program Manager.
Qualifications
Shall have a Bachelor’s Degree in a scientific, engineering or technology discipline and five (5) years’ experience in performing Reliability, Availability, Maintainability / Integrated Product support RAM/IPS or similar type of data collection of military/nonmilitary equipment and associated maintenance concepts; or an Associates’ Degree in a technical area and seven (7) years’ experience in performing data collection of military/nonmilitary equipment and associated maintenance concepts; or nine (9) years’ experience in performing RAM/IPS or similar type of data collection of military/nonmilitary equipment and associated maintenance concepts.
Minimum of five (5) years of supervisory experience in the same or a similar discipline. Supervisory experience must include responsibility and authority to hire, direct, assign, promote, reward, transfer, discipline, or remove employees; address employee grievances; or effectively recommend such actions using independent judgment.
Must possess an active Secret security clearance.
Must possess a high school diploma.
Must be proficient in speaking, reading, writing, and understanding English.
Must be able to communicate clearly and concisely, both orally and in writing.
Must be proficient in the use of computers and Microsoft Office software.
Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE).
Must be available to support work outside normal duty hours when required by mission needs.
Must be willing and able to travel within CONUS and OCONUS as required.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$85,000
—
$175,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Lisbon
Workplace: OnSite
Role Highlights:
- Title: Facility & Lab Manager
- Department: Global Manufacturing Organization
- Reports to: Head of MAITE, Optics
- Location: Lisbon, Portugal
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
About the role
ICEYE is looking for a Facility & Lab Manager responsible for overseeing the operational readiness, safety, and performance of all MAITE production and laboratory environments. This includes ownership of cleanroom operations, ESD compliance, infrastructure maintenance, lab support, and overall facility safety and functionality.
The role ensures that all ICEYE facilities under MAITE operate reliably and efficiently to support production, integration, and testing activities. The Facility Management team works closely with AIT Engineering, Production, Stock Management, Operational Excellence, Logistics, and Supply Chain teams to enable continuous, safe, and high-quality satellite manufacturing operations.
This is a talent pool posting.
We are building our Lisbon manufacturing organisation ahead of site ramp-up. We expect this role to open formally in Q4 2026. Applying now registers your interest early and puts you at the front of the process when the req goes live.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
What you will do
- Lead and develop the Facility Management team, ensuring safe, reliable, and compliant operation of all MAITE technical facilities and laboratories.
- Oversee and maintain environmental controls in production and test areas — including temperature, humidity, and particulate monitoring.
- Coordinate cleanroom readiness and compliance, ensuring proper usage, maintenance, and environmental control within defined standards (without owning cleanroom operations themselves).
- Manage preventive maintenance, equipment calibration, and infrastructure servicing to maintain continuous facility readiness.
- Plan and implement facility improvement projects and layout modifications in collaboration with AIT Engineering, Production, and Operational Excellence.
- Ensure all controlled environments comply with ESD, safety, and facility certification requirements, and lead regular audits and follow-ups.
- Collaborate closely with Stock Management, Logistics, and Supply Chain to ensure facility and storage areas support material flow and operational efficiency.
- Monitor facility performance indicators such as environmental stability, maintenance response times, and safety metrics, and drive continuous improvement actions.
- Manage service providers and external contractors to ensure effective and timely support aligned with ICEYE quality and safety standards.
- Coordinate and maintain training and certification programs related to facility safety, cleanroom entry, and ESD awareness for all relevant staff.
- Act as the primary point of contact for facility incidents or emergencies, ensuring effective response and minimal operational disruption.
What we’re looking for
Must haves:
- Bachelor’s degree or equivalent experience in Facilities Management, Industrial Engineering, Mechanical Engineering, or a related field.
- Minimum 5 years of experience in facility, lab, or operations management within a technical or high-reliability environment (e.g., aerospace, electronics, or defense).
- Strong understanding of ESD control, cleanroom standards, environmental monitoring systems, and preventive maintenance planning.
- Demonstrated experience managing contractors, service providers, and technical infrastructure projects.
- Hands-on, proactive, and structured work approach with excellent organizational skills.
- Strong communication and leadership capabilities; able to coordinate across multiple teams and stakeholders.
- Ability to work effectively in a fast-paced, evolving environment, maintaining composure and structure under pressure.
- Knowledge of safety and compliance frameworks applicable to controlled environments (e.g., ISO 14644, ECSS, or equivalent).
Application Process
- Screening with Talent Team
- Hiring Manager Interview
- Meet the Team Interview (Technical case)
- FInal Interview.
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependant on experience, and will be negotiated individually.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Berlin
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
ABOUT THE ROLE:
Germany's private pension system is being rebuilt from the ground up. From 1 January 2027, the Altersvorsorgedepot (AVD) replaces the Riester-Rente as the country's state-subsidised private pension and Upvest is building the operational infrastructure that lets fintechs and banks offer it to millions of savers.
Join us as an AVD Operations Intern and you'll be there before Day 1: helping design the processes, then running them once they go live. This is a rare chance to see a regulated financial product being built from a blank page, rather than inheriting one that already works.
WHAT YOU’LL DO:
- Support day-to-day AVD operations: Help run the core processes that keep the product working, e.g. contract registration with the ZfA (Zentrale Zulagenstelle für Altersvermögen), contribution management, the annual bonus application (AZ01), and payment reconciliation. You'll learn how a state-subsidised pension product actually functions behind the interface.
- Help build the playbooks: As we prepare for launch, we're writing the processes from scratch. You'll help document workflows, build step-by-step guides and error catalogues, and keep them current as the rules and our systems evolve; the foundations the team will scale on.
- Support error handling and reconciliation: Work through recurring error cases from the ZfA, check that payments and records match, and help spot the patterns behind repeat issues so they can be fixed at the root rather than one at a time.
- Support our client teams: Our partners' support teams field questions from their end-users about subsidies, transfers and payouts. You'll help prepare clear, accurate answers and learn to translate dense regulation into language a customer can act on.
- Spot what should be better: You'll see every manual workaround first-hand. We want your view on what's slow, error-prone, or worth automating; and you'll have the room to say so.
WHAT YOU BRING:
- You are fluent in German (C1 or above) and comfortable working in English. This one is a hard requirement rather than a nice-to-have: the regulation, the correspondence with the ZfA, and most of the documentation you'll work with day to day are all in German.
- You're a student in Business, Economics, Finance, Law, or a related field — or on a gap year between degrees.
- You're structured and genuinely precise. In this role, small details carry real consequences for someone's pension, and you're the kind of person who notices when a number doesn't add up.
- You're curious about rules rather than put off by them. You're willing to read the actual regulation to understand why a process works the way it does.
- You're comfortable with ambiguity. The product is brand new, so some answers don't exist yet; you'll ask good questions instead of waiting for perfect instructions.
- You're confident with spreadsheets. Any prior exposure to financial services, operations or a regulated environment is a bonus, but not required.
- You're available for a 6 months internship and based in Berlin.
HOW WE UPVEST IN YOU:
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies.
OUR VALUES:
- Make it easy for others. We simplify the complex and act with the best intentions.
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: India
ABOUT HUMAN ARCHIVE
Human Archive is a data lab modeling human embodied intelligence.
We're researchers from Stanford, Berkeley, NYU GRAIL, UPenn GRASP, JHU Robotics and national robotics champions, backed by Y Combinator and $8.2M.
Hardware — We design, manufacture and calibrate thousands of custom collection rigs, gloves and wrist cameras, with our hardware team in Shenzhen.
Operations — We have 100+ full-time team members collecting large-scale multimodal video and sensor data from 100,000+ contributors and 500+ industry partners across homes, hotels, restaurants, agriculture, manufacturing, construction and retail in 30+ countries. In India, our operations are headquartered in Bengaluru and run live across Delhi NCR, Bengaluru, Mumbai, Goa etc.
Software — We develop custom 3D perception and annotation models tailored to our hardware, and train robot policies on our datasets. Our SLAM and hand-pose models achieve state-of-the-art performance.
Despite decades of research, we still barely understand how humans think, move or interact with the world. Human Archive's datasets are foundational infrastructure for automating manual labor, increasing global abundance and advancing our understanding of the brain.
ABOUT THE ROLE
As an Operations Manager, you own the deployment. From the moment equipment leaves our storage point to the moment the day's data is verified, it is yours to run — a team of five to six operators, a live site, and a set of problems nobody can solve for you from a desk.
The stakes are real. Robots learn from what we capture. A deployment run well produces data that trains machines to work with their hands; a deployment run badly produces footage nobody can use. That call gets made on the floor, by you, in the moment.
It suits someone who is equally comfortable talking to a mechanic mid-shift and holding a strict data protocol when a site is pushing back. Most people can do one. We are looking for the ones who can do both.
A DAY ON DEPLOYMENT
Reporting time varies by deployment and can be early morning. A typical day runs as follows.
- Start of day — Reach the storage point, for example our Gurgaon dark store. Collect and verify camera units, batteries, memory cards and accessories against the assigned inventory on the app.
- Travel — Move to the deployment site with your team.
- On arrival — Meet the site point of contact. Walk the floor and confirm the day's capture plan, including which workers and stations are being recorded.
- Briefing — Brief your five to six operators. Assign stations, fit camera systems on the workers, run a test capture.
- Collection — Run the day's capture. Move between stations checking framing, battery levels and storage. Handle what goes wrong: a worker steps away, a shift changes, a station becomes inaccessible. You make the call on the spot.
- Wrap — Close capture and complete the taxonomy for everything collected on task level.
- Day end — Return to the storage point, reconcile inventory with the dark store manager, flag damaged units, transfer data and submit the deployment report.
RESPONSIBILITIES
- Collect and verify camera inventory, batteries and accessories from the local storage point each morning
- Travel with your team to the deployment site and set up for the day's collection
- Brief and manage five to six field operators through the collection plan
- Meet and coordinate with the site point of contact, typically a Director, Operations Head or owner of a factory, resort or restaurant
- Check data quality through the day, including camera framing, battery levels and storage
- Complete and verify the taxonomy for all footage collected on site
- Reconcile inventory at day end and return it to the dark store manager
- Transfer and upload the day's data, and submit the deployment report
WHO WE'RE LOOKING FOR
Non-negotiable
- Strong spoken English and Hindi. You are often our first point of contact with Directors, Operations Heads and owners of factories, resorts and restaurants.
- Willingness to work on site and travel, not from a desk
- Ability to give clear direction to field teams in Hindi and English
- Ability to make decisions independently when a deployment does not go to plan
We're hiring two kinds of people
1. Freshers: 2025 and 2026 pass-outs
Startup internship experience strongly preferred. If you have interned at an early-stage company and know what it is like when the process does not exist yet and you have to build it, this role will make sense to you.
2. People with 1–3 years of field or operations experience
Prior experience as an Operations Manager, City Ops, Fleet Ops or Field Ops at a startup. Quick commerce, home services, hyperlocal delivery and on-demand backgrounds map directly onto this role — companies like Snabbit, Blinkit, Zepto, Swiggy, Urban Company, Rapido and Porter.
Prior experience is useful but not required. We train on our protocol and taxonomy. What we cannot train is spoken English and ownership.
THIS ROLE IS NOT FOR YOU IF
- You want a fixed desk and a fixed city
- You want predictable 10-to-6 hours
- You are uncomfortable spending your day on factory floors, in kitchens and on shop floors
- You would rather escalate a problem than solve it on the spot
TRAVEL
This role requires substantial travel. A typical month may include a week in Delhi NCR, a week in Bengaluru and a week in Assam. You should be comfortable with this before applying.
- Base location is Delhi NCR.
- All outstation work-related travel, accommodation, meals and commute are paid by the company and are not part of your CTC.
WORKING SCHEDULE
- 6-day work week
- Actual working hours are approximately 9 to 10 hours. On deployment days a significant part of the day is spent travelling, over and above working hours.
- Reporting time depends on the deployment and can be early morning.
- Sunday deployments are limited to a maximum of two per month.
- On non-deployment days you handle data transfer and upload, deployment planning, reporting and site coordination. These days run on more regular hours.
ELIGIBILITY
- Any graduate degree (BBA, BA, B.Com http://B.Com, BHM, B.Tech http://B.Tech or equivalent). Hospitality, hotel management and general management backgrounds do particularly well in this role.
- Batch: 2025 and 2026 pass-outs, or up to 3 years of relevant experience
- No minimum CGPA cutoff. We hire on the interview, not the marksheet.
COMPENSATION
- Total CTC: ₹4.2–7 LPA, based on interview performance
- 100% fixed. There is no variable or performance-linked component.
- Probation: 2 months at full salary. No deduction during probation.
- No service bond or training bond of any kind.
REPORTING AND GROWTH
You report to the Zone Head and the Operations Head, and work directly with the founding team. Each Operations Manager runs one deployment team of five to six field operators, with a home city and rotation across active national sites.
Typical progression for strong performers:
- Regional Manager — around 8 months. Owns multiple deployment teams across a zone.
- City Head — around 18 months. Owns a city's full operations, including site partnerships and vendor relationships.
We expect our operations leadership to come from this cohort.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia
We are seeking a
Hospitality & Retail Services Specialist
to lead and coordinate retail leasing, tenant management, retail development, and hospitality-related services across the KAUST Campus and Thuwal Corniche areas.
The role will be responsible for developing retail strategies, identifying and negotiating with prospective tenants, managing lease agreements, overseeing retailer onboarding and compliance, and coordinating retail development projects from feasibility and design through construction, commissioning, and lease-up.
The position will also support hospitality and catering services, ensuring high standards of
customer experience, food safety, hygiene, HSE, operational compliance, and service quality
.
Key Responsibilities
Develop and implement retail leasing and commercial strategies aligned with community requirements, market trends, and financial objectives.
Identify, evaluate, negotiate, and secure suitable retail tenants, including obtaining lease commitments and Letters of Intent (LOIs).
Prepare, negotiate, administer, and monitor commercial lease agreements and service contracts.
Conduct market benchmarking, financial analysis, budgeting, and lease economics to support revenue and commercial objectives.
Manage the complete retailer lifecycle, including onboarding, operational readiness, inspections, compliance monitoring, performance reviews, and exit/clearance.
Develop and maintain retail inspection, compliance, HSE, hygiene, and service quality programs.
Manage retail development projects from concept, feasibility, programming, design, permitting, and construction through commissioning and lease-up.
Coordinate with internal departments, retailers, catering providers, contractors, and other stakeholders to ensure smooth retail and hospitality operations.
Oversee operational, budgetary, and financial activities related to food and non-food retail outlets and associated facilities.
Coordinate catering services for business functions, community events, and private occasions.
Ensure compliance with food safety, hygiene, HSE, quality, and applicable regulatory requirements.
Develop and improve retail operational policies, procedures, systems, dashboards, and reporting processes.
Monitor customer feedback and complaints and implement initiatives to improve customer and community experience.
Maintain strong relationships with retail tenants, service providers, catering operators, and internal stakeholders.
Provide strategic recommendations to management regarding retail planning, business opportunities, risk management, revenue generation, and service improvement.
Ensure relevant Hospitality and Retail websites, systems, dashboards, and information are accurate and up to date.
Requirements
Education
Bachelor's degree in Business, Property Management, Marketing, Hospitality Management, or a related discipline.
Equivalent relevant professional experience may also be considered.
5 years of progressive experience in one or more of the following:
Retail Management
Commercial Property Leasing
Hospitality Services Management
Retail Development
Tenant/Property Management
Proven experience in commercial lease negotiation and administration.
Experience managing tenant relationships and retailer onboarding.
Experience in retail development projects, preferably covering feasibility, design, construction, permitting, and commissioning.
Experience with financial analysis, budgeting, lease economics, and commercial strategy.
Experience coordinating multiple stakeholders and projects within deadlines and budgets.
Technical & Professional Skills
Strong knowledge of retail leasing, commercial contracts, tenant management, and retail operations.
Good understanding of financial modelling, budgeting, revenue management, and lease economics.
Knowledge of hospitality operations, food safety, hygiene, HSE, and service quality standards.
Strong project management and stakeholder coordination skills.
Location: Maputo
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
GiveDirectly Mozambique is growing – delivering large lump sum transfers at scale, developing tech-enabled delivery models, and building the operational infrastructure needed to support a significantly larger program. We're looking for an Operations Lead to strengthen the support systems and staff to operate with excellence at scale. This role will lead procurement, logistics, HR, and administrative functions end-to-end, working closely with the Country Director and collaborating with Programs, Finance, Internal Audit and Safeguarding teams.
The ideal candidate combines strong operational expertise – particularly in procurement, logistics, and HR – with the leadership skills to build and mentor a growing team. You thrive in a fast-paced, non-hierarchical environment, are comfortable making decisions with limited precedent, and bring a bias toward action and practical problem-solving.
Reports to:
Country Director
Level:
Senior Manager
Travel requirement:
Regular travel within Mozambique to field offices and program sites. Must be able to travel 1-2 times per year internationally for team retreats.
What you'll do
Build and lead the Mozambique operations team
Lead the GD Moz Operations team, including procurement, logistics, administration, and HR functions.
Provide line management to the Office & Procurement Manager and Human Resources Manager, while supporting them to build high-performing, appropriately specialised teams.
Create clear roles, responsibilities, and standard operating procedures that enable the team to operate independently and at a high standard.
Build the team's capacity over time, driving best practice and coaching managers to develop operations management excellence.
Contribute to cost-effective systems for scale
Help design and build systems and processes capable of supporting a larger program, identifying future needs (e.g. strategic partnerships, team capacity, technology solutions).
Drive measurable improvements in back-office processes, running regular analyses on speed, cost, resilience and controls.
Identify and implement opportunities to use AI and other digital solutions to improve the scalability of operations.
Leadership to procurement, logistics and administration
Oversee Procurement & Administration function through the Office & Procurement Manager, identifying bottlenecks and improving systems.
Develop and support implementation of a procurement strategy to ensure an efficient, responsive, high-quality, and resilient supply of goods and services.
Lead logistics and fleet management, ensuring efficient and reliable transport and distribution across Mozambique's operations.
Oversee budgeting and procurement planning to ensure needs are forecast and operations run smoothly.
Use data to conduct analyses to identify opportunities to improve procurement and logistics efficiency and value for money.
Support compliance and risk management
Proactively identify and mitigate operational risks, maintaining a risk register and putting mitigations in place.
Ensure operations meet GiveDirectly's global policy standards and local regulatory requirements, adapting for the Mozambique context.
Work with GiveDirectly's Corporate Audit function to support internal audits and build systems for a strong control environment across assets, inventory, fleet, procurement and office security.
Closely collaborate with Finance teams for timely, efficient payment processes, facilitate external audits, and ensure compliance.
Oversee HR
Oversee HR function through the HR Manager, identifying bottlenecks and improving systems.
Support the Country Director in implementing and iterating on GiveDirectly Mozambique's people strategy to scale the team while building talent density.
Support the HR team to deliver initiatives that strengthen team culture and reinforce GiveDirectly's values as the organisation scales.
Drive best practice across recruitment, learning and development, performance management, and HR operations.
What you'll bring
Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Significant experience (6+ years) in operations management, with strong expertise in procurement and logistics.
A track record of strengthening operational functions – taking systems from ad hoc toward structured, compliant, and scalable.
Strong financial and budget management skills, with experience managing operational budgets and driving cost-effectiveness.
Experience managing and developing teams, including recruiting and mentoring staff.
Experience overseeing or working closely with HR functions (recruitment, performance management, learning and development, culture building).
Comfort in a fast-paced and changing environment that involves a degree of ambiguity and requires figuring things out with limited precedent.
Highly analytical with a strong attention to detail and a bias toward data-driven decision-making.
Familiarity with INGO standards, donor compliance frameworks, internal controls, and audit processes.
Strong cross-cultural communication skills and experience working effectively in matrixed organisations.
Experience and aptitude leveraging new technologies and AI to advance operational effectiveness. Comfort with an agile and iterative approach.
Knowledge of Mozambique's regulatory environment for NGO operations, procurement, and employment law is an advantage.
Language Requirement: English fluency required; Portuguese fluency is a plus.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Dublin, Ireland
Workplace: hybrid
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a In-Year Segmentation & Parenting Operations
to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Key Responsibilities
In-Year Segmentation Management
• Review and process in-year segmentation requests in accordance with approved business rules.
• Validate eligibility, supporting evidence, and policy compliance for all submitted requests.
• Assess segmentation impacts and ensure requests meet established thresholds and governance requirements.
• Escalate complex or exception-based cases for appropriate review and approval.
Parenting & Enrollment Remap Operations
• Manage customer parenting corrections and enrollment remap requests.
• Validate customer hierarchy structures and revenue attribution impacts.
• Review account relationships to ensure correct ownership and reporting alignment.
• Execute approved changes within established service level agreements (SLAs).
Case Management & Quality Assurance
• Maintain accurate case records and audit-ready documentation.
• Review supporting documentation including proof of alignment, proof of execution, account ownership evidence, and system validations.
• Perform quality reviews to ensure consistency and compliance across all requests.
• Identify and resolve data discrepancies or policy conflicts.
Stakeholder Collaboration
• Partner with Sales Operations, Business Sales Operations (BSO), Finance, GSOC, and regional stakeholders.
• Communicate case status, findings, and recommendations to requestors and business partners.
• Support policy interpretation discussions and exception reviews.
• Participate in operational reviews, office hours, and governance discussions.
Reporting & Analytics
• Monitor request volume, backlog health, turnaround times, and SLA performance.
• Develop and maintain reports, dashboards, and operational metrics.
• Analyze trends and identify opportunities for process improvement.
• Support operational planning and business reviews with data-driven insights.
Process Improvement & Automation
• Identify opportunities to improve operational efficiency and scalability.
• Support automation initiatives and system enhancements.
• Contribute to testing, user acceptance validation, and deployment of new tools and capabilities.
• Assist with process documentation and standardization efforts.
Knowledge Management
• Maintain process documentation, standard operating procedures, and training materials.
• Support onboarding and training of new team members.
• Share best practices and lessons learned with the broader operations team
Strong analytical skills and ability to work with large datasets
Very detail-oriented, process-driven, and comfortable following defined business rules/policies
Experience in operations / business operations / sales operations / customer account operations
Experience handling account segmentation, customer/account hierarchy, ownership structures, or reporting alignment
Ability to validate requests against eligibility criteria, supporting evidence, policies, and governance requirements
Experience with case management and maintaining accurate, audit-ready documentation
Strong data quality / validation skills identifying discrepancies, incorrect mappings, hierarchy issues, or policy conflicts
Ability to manage work against SLAs, turnaround times, and operational deadlines
Experience working with cross-functional stakeholders, especially Sales Operations, Finance, Business Operations, or similar teams
Strong written/verbal communication for explaining case status, findings, recommendations, and exceptions
Location: India
We’re looking for 1–2 Founder’s Office Interns to work directly with me on building Human Archive’s campus partnership network across India.
The goal is simple: build relationships with the most ambitious, hands-on student organizations in the country and turn them into a long-term network for data collection, sponsorships, and hiring.
We’re especially interested in people who are currently in their 3rd or 4th year of university and have already built or led something meaningful on campus.
You might have:
- Led a major college fest, event, or student organization
- Run a Formula Student / Formula Electric / robotics / aerospace team
- Worked on biotech experiments, hardware projects, fabrication, carpentry, woodworking, civil engineering, bridge-building, or other hands-on engineering projects
- Built a strong community of unusually ambitious students
- Been the person who could actually make things happen inside your university
WHAT YOU’LL DO
You’ll work directly with the founders to build a pan-India network of high-quality student organizations.
That includes:
- Identifying the strongest student organizations across India's top universities
- Reaching out to and building relationships with their leadership teams
- Creating partnerships and sponsorship programs with these organizations
- Figuring out which campuses and communities are best suited for different Human Archive data-collection projects
- Building repeatable systems for launching programs across dozens of campuses
- Using this network as a pipeline for finding exceptional interns, operators, engineers, and future full-time hires
- Traveling to campuses and events when necessary
This is not a traditional campus ambassador program.
We want to build deep relationships with organizations where students are actually building things, running large operations, organizing hundreds of people, or executing technically difficult projects.
YOU’D BE A GOOD FIT IF
- You’re extremely high-agency and don’t need to be told how to get something done
- You have strong campus networks or know how to build them quickly
- You’re comfortable cold reaching out to people and turning conversations into partnerships
- You’ve led teams, organizations, events, or technically ambitious projects yourself
- You understand how student communities actually work
- You’re persuasive, organized, and extremely fast-moving
- You want exposure to how a fast-growing startup builds operations and talent networks from scratch
You’ll work closely with the founders and have significant ownership from day one.
Location: Bangalore / Remote with travel across India
Type: Internship
Location: Jeddah, Saudi Arabia
Eram Talent, a leading talent acquisition company, is seeking an experienced Hospitality & Retail Services Coordinator. The Hospitality & Retail Coordinator supports the effective coordination and execution of daily operations across hospitality, retail, and catering services. This role involves managing service quality, ensuring compliance with safety and contractual standards, and enhancing customer satisfaction. The coordinator works closely with service providers, internal teams, and stakeholders to deliver seamless operations and implement service improvements.
Coordinate daily operations for hospitality, retail, and catering services to ensure seamless service delivery.
Support the execution of marketing and promotional strategies for retail outlets and catering services.
Assist in developing and implementing plans for retail merchandising, catering menus, and service enhancements.
Liaise with service providers to maintain high standards in hospitality, retail, and catering operations.
Monitor compliance with health, safety, and hygiene standards across all service areas.
Assist in preparing and managing service contracts and lease agreements for retail and catering vendors.
Organize and support community events, pop-up shops, and catering services to enrich the KAUST experience.
Conduct regular inspections of retail, hospitality, and catering facilities to ensure quality and compliance.
Gather and analyze customer feedback to identify areas for improvement.
Coordinate retail and catering services for the university.
Manage inventory tracking and stock level optimization for retail and catering supplies.
Assist in budget monitoring and cost control for hospitality, retail, and catering operations.
Provide operational support for future retail and hospitality developments.
Requirements
Bachelor’s degree in Hospitality Management, Business Administration, Retail Management, or related field.
Minimum of 3-5 years of relevant operational experience in hospitality, retail, or catering industries with experience in HSE.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office and service management systems.
Excellent communication skills in Arabic and English (spoken and written).
Customer service orientation with the ability to collaborate across teams.
Problem-solving skills and adaptability in dynamic environments.
Financial and contract management understanding.
Location: Budapest, Hungary
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Szeretnéd önállóan irányítani a Wolt Market zuglói csapatát és vezetni az adott műszakot? Emellett rendelkezel korábbi bolti tapasztalattal? Ha a válaszod igen, olvass tovább!
Mi lesz a feladatod?
vásárlói elégedettség biztosítása
a márka képviselőjeként a Wolt népszerűsítése
precíz, pontos munkavégzés
együttműködés a csapattal, tagok motiválása
részvétel a bolt napi működésében
Mit várunk Tőled?
bolti, raktári eladói tapasztalat
műszakvezetőként szerzett tapasztalat előnyt jelent, de nem feltétel
önálló, proaktív munkavégzés
asszertív kommunikáció
multitasking képesség
napközbeni, esti és hétvégi műszakok vállalása - a Wolt Market Buda hétfőtől vasárnapig reggel 7.00-től 23:00-ig tart nyitva
folyékony magyar nyelvtudás (fluent in Hungarian)
legalább alapszintű angol nyelvtudás
Mit kínálunk mi?
Wolt-os dolgozói kedvezmény, kreditek formájában
Cafeteria juttatás, Szép Kártya formájában
All You Can Move Kártya lehetőség
Wolt-specifikus tréning programok
Csapatépítők és egyéb közös céges események
A következő lépés
Ha szívesen dolgoznál olyan környezetben, ahol gyorsan fejlődhetsz, felelősséget vállalhatsz a műszakodért, illetve szeretnél egy extrém ambiciózus csapat tagja lenni, akkor kattints és beszélgessünk!
Folyamatosan dolgozzuk fel a beérkező jelentkezéseket, szóval küldd el, amilyen gyorsan csak lehet! 💙
a
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's infrastructure fleet spans a growing set of clouds, neoclouds, and on-prem sites. Every part of it is expanding rapidly. Capacity Engineering is the team that connects every stage of that growth, from capacity planning to supply management to capacity delivery to utilization. We partner on supply deals, wire telemetry from day zero, own the canonical capacity data layer, and build the planning and enforcement tools every research and product team relies on.
As an Infrastructure Capacity Planner on the Demand Planning team, you'll own the medium-range demand forecast for every resource class we consume: accelerators, CPU, storage, network, and managed services. Your forecast will support sourcing and purchasing, prioritization, efficiency targets, and workload optimization.
Key responsibilities
Build and own the medium-range multi-resource demand forecast: accelerators by chip/interconnect class, CPU by shape, storage by tier and access pattern, egress by path, managed services by SKU — driven by model roadmap, RL/inference growth, eval volume, and retention policy rather than trend lines.
Run the plan-vs-reality loop. Diff planned allocations against observed fleet occupancy weekly, surface unrecorded trades and stale allocations, and drive variance toward zero with our planning-tools and data teams.
Qualify each incoming capacity tranche against the forecast before signature: right shape, region, quarter, and supporting-resource envelope (storage, egress, CPU).
Partner with Finance and cost-efficiency teams to turn the forecast into core drivers covering the large majority (≥80%) of non-accelerator spend, and to aim savings work where waste will appear next.
What you bring
Have done capacity, demand, or supply planning for large-scale technical infrastructure (cloud, HPC, hyperscale, or a large internal platform) and can articulate the difference between a forecast, a plan, and an allocation.
Build the model yourself rather than specifying it for someone else: SQL against a warehouse, Python/pandas or a proper forecasting/optimization stack.
Understand data-center resource classes well to know why storage and egress don't forecast like GPUs, and why a contract's headline chip count is rarely the binding constraint.
Prefer simple, inspectable models to clever opaque ones, and instrument your own forecast error.
Preferred qualifications
Direct experience with cloud or neocloud providers on reserved-capacity onboarding, private offers, or capacity commitments.
Demand planning or forecasting experience for accelerator fleets, including translating research or product roadmaps into resource requirements.
Data center or colocation delivery experience: power and space planning, network turn-up, site acceptance criteria, and vendor management.
Experience with accelerator health and burn-in, collective-communications sanity testing, or fleet-health SLOs, and the ability to define healthy rigorously.
Experience building lifecycle or state-machine services, or systems of record for infrastructure assets.
Experience onboarding a new hardware generation into an existing scheduler and observability stack.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Cyprus
Workplace: onsite
About You
Xsolla is opening a Club in Limassol — a physical hub for the game development community, partners, and the local video-games ecosystem. We are looking for a Club Administrator to take ownership of the venue from the construction phase through to full daily operation.
This is a hands-on, high-autonomy role. In the first phase, you will supervise the build-out and ensure the space is delivered exactly to our design intent. Once the Club opens, you become the person who keeps it running — operations, suppliers, events, compliance, and the day-to-day relationships with the landlord, building management company and local authorities.
If you are organised, comfortable holding contractors and vendors to a standard, and enjoy being the go-to person for a physical space that people care about, this role will suit you.
About Us
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Key Responsibilities
Design & Construction Supervision (pre-opening)
Supervise the execution of the approved design project, including all construction, fit-out, and finishing works
Ensure all works comply with Xsolla internal design guidelines and brand standards; escalate and resolve deviations before they become permanent
Coordinate contractors, subcontractors, and site schedules; track progress against timelines, budget, and quality expectations
Manage snag lists, technical acceptance, and formal handover of the completed space
Maintain full documentation of the project: drawings, approvals, change requests, certificates, and warranties
Day-to-Day Club Operations (post-opening)
Own the daily operation of the Club: opening and closing procedures, access control, space readiness, and general upkeep
Oversee maintenance, cleaning, technical systems (HVAC, AV, IT infrastructure, security), and preventative servicing
Manage room and space bookings, capacity planning, and the operational calendar
Act as the first point of contact for anything related to the physical space
Supplies, Vendors & Procurement
Control all supplies and inventory: office and hospitality consumables, F&B, equipment, and event materials
Source, onboard, and manage vendors and service providers; negotiate terms and monitor performance
Handle purchase requests, contracts, invoices, and reconciliation in line with internal finance procedures
Track and report operational spend against the approved Club budget
Authorities, Landlord & Regulatory Affairs
Serve as the primary liaison with local authorities and their representatives
Lead or support negotiations with the landlord and building management on lease matters, works approvals, service charges, and access
Obtain and maintain all required permits, licences, inspections, and certificates for the venue and its activities
Ensure continuous compliance with Cypriot local regulations, including health and safety, fire safety, accessibility, and any licensing relevant to events and hospitality
Events Coordination
Coordinate all events hosted at the Club — meetups, workshops, partner sessions, community nights, and corporate hosting in collaboration with Event Manager
Handle end-to-end event logistics: setup and teardown, AV and technical needs, catering, staffing, guest registration, and access
Coordinate with internal marketing, community, and business development teams, and with external organisers and sponsors
Be present on-site during events as the operational owner; resolve issues in real time
Produce post-event summaries covering attendance, costs, issues, and recommendations
Compliance, Process & Reporting
Ensure all Club activity aligns with Xsolla internal rules, policies, and procedures
Maintain accurate operational records, vendor documentation, and compliance files
Provide regular reporting on operations, spend, events, and any risks or open issues to the Club Director and regional leadership
Requirements
Experience
3+ years of experience in an administrative, office management, facility management, or events management role — ideally a combination of these
Demonstrated experience coordinating vendors, suppliers, or contractors
Experience interacting with landlords, building management, or public authorities
Exposure to construction, fit-out, or renovation project supervision is a strong advantage
Languages
English — mandatory
(professional working proficiency)
Greek — mandatory
(professional working proficiency)
Russian — advantageous, not required
Skills & Attributes
Strong organisational skills and the ability to run multiple parallel workstreams without dropping details
Confident, professional communicator — comfortable holding vendors and contractors accountable
Practical problem-solver with a bias toward resolving issues on the spot
Comfortable with budgets, invoices, and basic financial tracking
Working knowledge of the Cypriot regulatory and permitting landscape
Flexible availability, including occasional evenings and weekends for events
Eligible to work in Cyprus
Nice to Have
Familiarity with the gaming, tech, or startup community in Cyprus
Background in hospitality, coworking, cultural venues, or member clubs
Experience working within an international company and its internal procedures
What Success Looks Like
First 3 months:
The build-out is progressing on schedule and on budget, fully aligned with Xsolla design guidelines. All permits and approvals required for opening are secured or clearly tracked. Vendor framework is in place.
First 6 months:
The Club is open and operating smoothly. Operational routines, supplier relationships, and compliance documentation are established and running without escalation. The first events have been delivered successfully.
Ongoing:
The Club is a reliably well-run, on-brand space that the community and internal teams trust — with clean compliance, controlled costs, and events that run without friction.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Baghdad, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
A Category Manager is a person who is responsible in building and maintaining strong, long-lasting supplier relationships based on trust and respect. The Category Manager has to clearly communicate the progress of monthly/quarterly initiatives to upper management.
Responsibilities:
Serve as the lead point of contact for all suppliers, negotiate new contract, and extract up front and back margins
Build and maintain strong, long-lasting supplier relationships based on trust and respect
Negotiate contracts and close agreements to maximize profits
Analyze data or insights to determine industry and consumer trends
Clearly communicate the progress of monthly/quarterly initiatives to upper management
Devise long-term development strategies for product categories
Foster trust relationships with suppliers to achieve better pricing and quality of services
Prepare reports on positioning of a product category to maximize visibility
Communicating with suppliers to understand their needs and explain product value
Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues
Resolving complaints and preventing additional issues by improving processes
Liaise with the marketing coordinator to determined competitive pricing promotional activities of a product category
Requirements:
BA/BS degree in Business Administration, Supply Chain or relevant field.
Proven work experience as a Category Manager or similar role.
Strong customer support and problem-solving skills.
Problem solving skills and analytical skills.
FMCG experience is preferred.
Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail.
Excellent listening, negotiation and presentation skills.
Strong verbal and written communication skills.
Good command of English and Arabic (oral and written).
Strong verbal and written communication skills.
Location: Annapolis, MD
Position:
Position Objective:
Under the direction of the System Director of Performance Improvement, this position is responsible for supporting Luminis Health’s System-wide Performance Improvement Integration and Project Management initiatives by ensuring strategies are implemented and principles/practices are incorporated in the processes under transformation. This position implements and supports actions, at a System level (LHAAMC, LHDCMC, McNew, LHCE) and/or site-level, that bring about improvements which may include, but are not limited to key strategic priorities identified by Executive Leadership and/or the Annual Operating Priorities, quality improvement, revenue cycle/profitability, recruitment, retention, and productivity, supply chain management, hospital throughput, downtime and all strategic and critical processes of the health system.
The Senior Performance Improvement Facilitator is able to manage and oversee multiple high profile, high priority and multifaceted projects independent of immediate leadership supervision or counterpart lean six sigma support. They are a strong relationship builder and able manage and serve as the key communicator for all stakeholder relationships related to projects from not only project Process Owners
, but also Executive Sponsors and Senior System Leaders. This role is capable of independently conducting PI Intake Consultations and Project Charter Meetings to initiate projects and initiatives outlined and approved by the PI Director and PI Steering Committee. This role will be able to offer departmental educational guidance to other PI Facilitators and new hire onboarding in support of the PI Director. The Sr PI Facilitator will be capable of supporting the PI Director with in-person retreats including but not limited to the Lean Six Sigma Green Belt Program, 5S Consultations and Teachings, Departmental Strategy Retreats and various other presentation or facilitation needs of the health system and PI Department.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
To support the System Director of Performance Improvement, Steering Committee, and Executive Leadership Team in implementing a vision that effects positive changes in patient care and key strategic operational priorities; includes:
Implementing tactical strategies to achieve the desired vision, executing long and short-term objectives to support the value streams goals, working with system and site personnel to identify, address, and eliminate process related obstacles, assist in the change of systems/processes, as required, in support of the Lean initiatives.
To act as a change agent to bring about improvements in patient care processes through the project management, active planning and execution of, and participation in Performance Improvement Events; includes:
Facilitating or co-facilitating System and Site-specific Annual Strategic Priority setting and Deployment retreats. Supporting and/or designing and executing event planning and performing necessary preparation, participating in, co-facilitating, or facilitating projects, events and “just do-its,” participating in Gemba walks and coaching employees, providing necessary training specific to Lean Transformation tools and methodology, following up on action plans and assisting all teams as needed to ensure improvements are made and sustained.
To support the launch of all activities needed to incorporate a culture of continuous improvement and “Systemness”; includes:
Facilitating or co-facilitating Greenbelt training program, identifying on-going training needs, supporting communication of the direction of Lean Transformation initiatives to all employees across the Health System.
To track all changes/improvements made to provide Executive Leadership/Management the assurance that changes are effective and lasting; includes:
Examining and evaluating the areas after improvements are implemented, posting/updating results to the Mission Control Center boards, review new procedures/controls and appraising the efficiency and effectiveness of operations, and working with the System Director of Performance Improvement, Executive Leadership, Directors, Department Managers and Supervisors to resolve any issues that might arise during implementation and/or maintenance phases.
To support the PI Director in departmental needs, PI Facilitator continuous education and onboarding of new hires; includes:
Acting as department lead in absence of PI Director (ie time off), Mentoring new hires and supporting oversight of onboarding schedule, Supporting needs of PI Facilitators and assisting with difficult project meetings, communication with senior level stakeholders or facilitator training opportunities.
To support the activation of PI Initiatives and set stakeholder expectations; includes:
Independently capable of conducting PI Project Charter meetings to outline needs, expectations and goals of PI Projects, setting expectations of PI Resources to Project Stakeholders and outlining and facilitating an agreement to the project plans with Executive Sponsors.
Conduct system training consultations and project management tool oversight to healthcare system; includes:
Creating and customizing project management tools for healthcare system departments as needs arise, training employees on best PI / PM practices, supporting employees with opportunity areas and conducting individual consultations as needed.
Other duties as identified by the System Director of Performance Improvement to further the Lean Transformation initiatives and Integration efforts.
Educational/Experience Requirements:
Bachelor of Science Degree or related discipline required;
Masters preferred
.
Experience working in a world-class Lean working environment highly preferred.
Knowledge of basic PDSA, Lean concepts and continuous improvement-based tools and techniques required.
Proficient in Microsoft Office Suite.
Project Management experience and/or knowledge of project management tools preferred.
3 to 5 years of experience working in a continuous improvement and/or project management role
Required License/Certifications:
Lean Six Sigma Blackbelt required
PMP preferred
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.
Physical Demands – Medium
Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty
Pay Range
$52
—
$60 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking by region and channel, sequencing, and team initiatives
- Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity
- Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned
- Coordinate cross-functional initiatives that span Product, Eng, Design, Legal, Sales, and Ops teams—driving alignment, timelines, and accountability
- Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution
- Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes
- Build our outbound operations playbook in partnership with Legal and continuously improve it so we can scale with quality and intention
WHAT YOU’LL BRING
- 6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company
- Proven track record building and scaling operational processes from scratch
- Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations
- Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels
- Experience partnering closely with Legal, Product, and Engineering, including third-party vendors
- Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick
- Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus
EVEN BETTER…
- Experience with outbound communications compliance — TCPA, do-not-call, SMS sender registration, or similar calling/messaging regulations in the US or internationally
- Experience at an early-stage startup or scaling product org
- Familiarity with OKR frameworks, roadmap tools, or product analytics platforms
- Background in product management, engineering, or consulting/strategy with deep operational exposure
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking, sprint planning, and team initiatives
- Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity
- Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned
- Coordinate cross-functional initiatives that span Product, Eng, Design, Brand, Sales, and Ops teams—driving alignment, timelines, and accountability
- Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution
- Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes
- Build our internationalization operations playbook and continuously improve it so we can scale with quality and intention
WHAT YOU’LL BRING
- 6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company
- Proven track record building and scaling operational processes from scratch
- Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations
- Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels
- Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick
- Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus
EVEN BETTER…
- Experience at an early-stage startup or scaling product org
- Familiarity with OKR frameworks, roadmap tools, or product analytics platforms
- Background in product management, engineering, or consulting/strategy with deep operational exposure
- Experience with vendor management and localization expansion efforts
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
ГибридseniorNew York
Aberdeen Proving Ground, Maryland
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