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Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel. Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale. About the Role As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment. What You'll be Doing Cloud Infrastructure & Platform Engineering Audit (SME): Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm). AI Use, Adoption & Governance: Two dimensions, both required. Auditing AI: Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations. Auditing with AI: A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling. What We Look For in You Crypto & Blockchain Acumen: Prior experience at a crypto exchange or with a crypto product is preferred. Critical Thinking for Complex Environments: A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt. Breadth Across Adjacent Platform Domains: Demonstrable experience auditing control design and operating effectiveness in several of the following: Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk Data engineering and analytics — integrity and quality of data pipelines and ETL processes AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them Nice to Haves Cloud or Security Certifications: AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP. Crypto and blockchain literacy: regulated financial-services, fintech, or crypto experience. Mandarin speaking Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $171,000 - $257,000 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Riga, Latvia; Remote - Europe; Remote, Worldwide Workplace: remote About Welo Life Sciences    Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications.  welolifesciences.com About the Role We are looking for experienced English into Latvian linguists specializing in Medical Devices and In Vitro Diagnostics (IVD) documentation translation. Key Responsibilities Translate medical device and in vitro diagnostics documentation from English (US) into Latvian. Perform Copy Edit (translation review) of translated content, ensuring accuracy, terminology consistency, and compliance with project-specific quality requirements. Review and address QA feedback and client feedback on flagged linguistic issues. Meet agreed deadlines and maintain high-quality standards across assigned tasks. Work within the client's CAT tool environment (memoQ 12.5 or higher), using the license provided by Welo Global. Follow project-specific instructions, workflows, and quality standards. Field of Expertise Medical Devices: Instructions for Use (IFUs), User Manuals, product documentation, labeling, and other medical device-related materials. In Vitro Diagnostics (IVD): Diagnostic test documentation, Instructions for Use, product information, labeling, and other IVD-related materials. Must-Have Criteria Education and Professional Experience Applicants must meet at least one of the following criteria: A degree in Translation, Linguistics, or Language Studies (or an equivalent degree); or A recognized graduate qualification in another field, plus a minimum of two years of full-time professional translation experience; or A minimum of five years of full-time professional translation experience. Relevant Translation Experience At least two years of professional experience in Life Sciences translation, specifically in Medical Devices and In Vitro Diagnostics (IVD). Proven experience translating medical documentation in the relevant fields. Experience limited to patent translation will not be considered sufficient. Ability to perform both Translation and Copy Edit tasks. Technical Skills Mandatory: Experience with memoQ, version 12.5 or higher. A suitable desktop version of memoQ must be installed. A free version is acceptable; a license will be provided by Welo Global. Familiarity with Microsoft Word and document editing workflows. Nice-to-Have Degree in Medicine, Biology, Biochemistry, Biomedical Sciences, Clinical Research, Translation, Linguistics, Philology, or a related field. Previous in-house experience within a medical device manufacturer, diagnostics company, or Life Sciences organization. Experience with ISO standards and quality-controlled translation workflows. Project Details Language Pair: English (US) into Latvian. Service Line: Life Sciences – Medical Devices. Task Types: Translation and Copy Edit. Expected Capacity: Ongoing weekly availability. Translation is paid per word, while Copy Edit is compensated per hour or per word, depending on the task size. For smaller Copy Edit assignments, payment will be calculated per word, as minimum fees cannot be offered. Additional QA feedback checks and client feedback reviews may also be assigned as part of the initial project scope, without a separate purchase order. If you are requested to work on a task outside the initial project scope, or assist with a project in which you were not originally involved, you will receive a separate purchase order (PO). Before Applying Please note that an assessment will be part of our onboarding and quality procedure. Candidates will be required to complete the standard Medical Devices assessment. Please only apply if you are willing to complete the assessment. Please ensure your latest English CV accurately reflects your Life Sciences and Medical Devices translation experience, including: Total years of professional translation experience. Years of experience specifically in Medical Devices and In Vitro Diagnostics. Examples of medical documentation and content types translated. Your experience with memoQ (please specify the version used). Your experience performing both Translation and Copy Edit. Your contact information (email AND phone number). Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global We look forward to receiving your application! Job Reference: #LI-JC1

Location: Remote - Europe Time Zones; Portugal; Spain Workplace: Remote SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes: - SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.  - SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts. - SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year. - App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights. WHY SPLITMETRICS?  - For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies. - An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.  - Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more. - Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem. - Integrated AI into our strategic approach since 2023. - Effectively collaborate across 20+ countries with a remote-first and supportive culture. We are looking for a Product Designer with strong product sense and a hands-on approach, who loves to dig into products, understand user needs, and craft solutions for complex B2B and analytical workflows. IN THIS ROLE YOU WILL: - Design end-to-end product experiences for eco-system of products. - Use analytics and research insights to inform design decisions, while having own vision on how the product should evolve design-wise. - Own the information architecture of the product and its link to user goals as the product grows. - Drive building the infrastructure and prototyping process where product and engineering teams contribute to design solutions directly. - Advocate for a behavioural approach to design across all product teams. - Visualize complex data and create flows that help users make sense of information quickly. - Work on Agentic flows that lead users to their goals and account for human<>AI interaction patterns. - Own small features independently, including product discovery, prototyping, and handoff to engineers. - Maintain and evolve the design system to ensure consistency across products and platforms. ABOUT YOU: - 5+ years of experience as a Product Designer, preferably in B2B SaaS or analytical products. - Strong product sense – able to understand product goals, business context, and user needs, and build solutions that address the three clearly. - Hands-on experience designing data-heavy interfaces. - Comfortable working on small features end-to-end, from concept to release. - Proficient in design and prototyping tools (Figma, etc.). - Able to communicate design decisions and your rationale clearly to cross-functional teams. - Curious and analytical – enjoys digging into data, testing assumptions, and iterating on solutions. - Understands UX patterns for web and mobile products, and has a keen eye for visual design. - Experience designing AI interactions and working with engineering-led initiatives would be a plus WHAT IS THERE FOR YOU? - Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation. - Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being. - Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development. - Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program. - Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback. - Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment. - Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment. OUR CULTURE At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors: - Move Fast - Get Sh*t Done - Build Together - Strive for Transparency - Own What You Do - Learn + Share = Excel Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Location: London; Europe; Berlin; United Kingdom Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS TEAM? Internal Infrastructure builds the infrastructure and tools used to train, evaluate, and serve Cohere's foundation models. You will work with AI researchers and ML engineers on stability, scalability, and observability. The work accelerates the models behind Cohere's platform, North. You will own the developer platform researchers use to write, build, and debug training code: dev environments, container images, CI, and training instrumentation. The role includes a compensated 24x7 on-call rotation. WHAT YOU WILL DO - Run secure developer environments that stay controlled and accelerate developer velocity as the research org scales. - Own container image build and CI/CD tooling. - Instrument training code and build self-service tooling so researchers can see why a run failed and debug it themselves. - Set infrastructure best practices through AI enablement, documentation, and office hours. - Troubleshoot production failures and performance problems, and leave the system easier to operate than you found it. - Build automation, infrastructure-as-code, and observability so the platform stays maintainable. We hire at more than one level. We set level based on the scope you've owned and how independently you drive work. YOU MAY BE A GOOD FIT IF YOU HAVE - Run a developer platform in production: CI, image builds, dev environments, or internal tooling that many engineers depend on. - Made ML engineers or researchers faster without making the platform fragile. - Enough Linux and Kubernetes to debug production systems. Experience operating a GPU cluster is a plus. - Written software in Python or Go. You would rather extend a solid open-source project than rebuild it. - Worked with researchers, ML engineers, or another team whose goals were not identical to yours. - Found a bottleneck, proposed a fix, and driven it in a fast-moving environment. If this does not line up exactly with your experience, we still encourage you to apply. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Belgrade, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt’s Serbia Country Support Team seeks a proactive and dynamic Support Team Lead to manage our customer support team, ensuring exceptional service standards and team efficiency. This role is central to our operations, interfacing directly with support staff to foster a positive and productive work environment. What you'll be doing Team Leadership: Manage up to 30 support associates, ensuring high team engagement and performance levels. Conduct regular feedback sessions, team building activities, and 1:1 meetings to mentor and support team members. Operational Management: Oversee daily operations, ensuring all customer inquiries are handled promptly and efficiently. Develop and maintain operational protocols to enhance team performance. Strategic Planning: Collaborate with the Support Manager and other team leads to devise and implement strategies aimed at improving customer satisfaction and operational efficiency. Recruitment and Training: Assist in the hiring process, from screening to onboarding new team members. Provide ongoing training and professional development opportunities to the team. Analytics and Reporting: Utilize data analytics tools to monitor team performance and customer satisfaction metrics. Regularly report these insights to senior management to inform business decisions. Emergency Support: Be available to assist on shifts if urgent issues occur, ensuring continuity and quality of service. Our humble expectations Leadership Skills: Experience in team management within a customer support setting is highly valued. Strong ability to motivate and lead a team towards achieving excellence. Understanding the daily work of team members is crucial, and prior experience working in customer support shifts is welcomed. Communication Skills: Excellent verbal and written communication abilities; capable of explaining complex issues clearly and concisely. Must be able to adjust communication style to fit the audience and foster open communication within the team. Analytical Skills: Ability to interpret data and metrics to make informed managerial decisions. Experience with customer support software and tools preferred. Adaptability: Able to handle unexpected challenges swiftly and competently. Must be flexible in working hours when necessary to manage the team effectively. Customer-centric: A strong focus on customer experience and a proven track record of improving customer satisfaction. Additional Information: This position is available to both, internal and external candidates. Occasional remote work is permitted in accordance with the current company office attendance policy; however, designated office days must be adhered to. Regular working hours, working outside of regular business hours only in emergencies. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Remote - EMEA Workplace: Remote ABOUT US Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. THE TEAM The Core Team sits at the heart of Constructor, shaping Constructor’s in-house search engine, where user requests meet customer catalogs and Constructor’s learnings. We build and operate the foundational systems that power every request flowing through the platform, enabling fast, reliable, and intelligent interactions at massive scale. Our systems handle billions of requests daily with exceptional uptime, and we take pride in delivering a highly scalable, resilient, and globally distributed platform. As part of the Core team, you will help design, build, and maintain the critical infrastructure and services that underpin the entire product, ensuring performance, stability, and reliability across the globe. REQUIREMENTS You’ll thrive in this role if you: - Have a strong foundation in computer science, including algorithms, data structures, concurrency, and systems design. - Have experience building and scaling high-traffic, high-availability backend systems. - Have experience designing and operating backend infrastructure, including deployment automation, capacity planning, and observability. - Are comfortable working across different layers of the stack, from performance-critical code to production operations. - Enjoy learning new technologies and tools in a fast-moving, large-scale environment. - Collaborate effectively and contribute to a positive, ownership-driven team culture. OUR TECH STACK - Languages: Rust, C++, Python - Cloud Infrastructure: AWS - CI/CD: Jenkins, GitHub Actions - Monitoring & Observability: Prometheus, Grafana BENEFITS - 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year - 🌎 Fully remote team - choose where you live - 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office - 💻 Apple laptops provided for new employees - 🧑‍🎓 Training and development budget for every employee, refreshed each year - 👪 Maternity & Paternity leave for qualified employees - 🧠 Work with smart people who will help you grow and make a meaningful impact - 💵 Base salary: $80k–$120k USD, depending on knowledge, skills, experience, and interview results - 📈 Stock options - offered in addition to the base salary - 🎉 Regular team offsites to connect and collaborate DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: Remote POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast. The Impact You’ll Make As Head of BDR for LATAM, you will own the full business development function across the region — building the team, setting the strategy, and driving the pipeline that fuels Incode’s growth. You’ll lead a team of BDRs and be accountable for outbound prospecting performance, pipeline generation, and market coverage across LATAM’s most important enterprise accounts. You will be both a player and a coach: setting the standard through your own outreach, while developing a high-performance team culture built on accountability, AI-enabled efficiency, and a relentless hunter mentality. What You’ll Own & Drive BDR Team Leadership — Recruit, onboard, coach, and develop a team of BDRs across LATAM, setting clear performance expectations and fostering a culture of continuous improvement. Pipeline Strategy & Ownership — Define and execute the outbound prospecting strategy for the region, ensuring consistent pipeline generation to support revenue targets across enterprise accounts. Outbound Excellence — Set the standard for cold calling, email outreach, LinkedIn engagement, and multi-channel prospecting — leading by example and coaching the team to replicate best practices. Account Targeting & Market Coverage — Identify high-potential target accounts across LATAM, develop territory strategies, and ensure the team is focused on the right stakeholders and industries. AI-Enabled Prospecting — Champion the adoption of AI tools and sales technologies to improve team productivity, personalization, research, and outreach effectiveness at scale. Sales Partnership — Collaborate closely with Account Executives, Sales Leadership, and Marketing to align on account strategies, messaging, and opportunity handoff processes. Performance Management & Reporting — Track and report on team KPIs — activity, pipeline, conversion, and coverage — using data to identify gaps and drive continuous improvement. Events & Market Presence — Represent Incode and lead the team’s participation at industry events, conferences, and networking opportunities across LATAM to generate relationships and pipeline. The Qualities That Set You Apart Proven People Leader — You have built, coached, and scaled BDR or SDR teams and know how to bring out the best in individual contributors. Hunter by Nature — You lead from the front, are comfortable picking up the phone, and set the standard for the outbound activity you expect from your team. Strategically Minded — You combine high-activity execution with thoughtful account targeting, territory planning, and pipeline analysis. AI-Forward Leader — You actively embrace AI tools and build a team culture where technology is used to work smarter, not just harder. Executive Communicator — You communicate fluently in English and Spanish, and you’re equally confident engaging with C-suite prospects and internal stakeholders. Accountable & Data-Driven — You manage performance with clarity, use data to make decisions, and hold yourself and your team to Your Background 5+ years of experience in BDR, SDR, or outbound sales roles, with at least 2 years in a team lead or management capacity. Demonstrated track record of building and leading high-performing BDR or SDR teams, ideally in a B2B SaaS, fintech, identity, or technology environment. Advanced English proficiency — spoken and written; you engage confidently with enterprise stakeholders and international leadership. Proven success generating pipeline through outbound prospecting and cold calling at scale. Experience with CRM and sales engagement platforms (e.g., Salesforce, Outreach, Salesloft, LinkedIn Sales Navigator). Familiarity with AI tools and a track record of incorporating them into sales workflows. Deep knowledge of the LATAM enterprise market and key industries (fintech, banking, government, retail) is a strong advantage. Why Incode? Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically. Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years. Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category. Ownership & Autonomy – Operate like a founder with the resources of a unicorn. Global Impact – Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Promotions & Development Learn more about Life at Incode ! Benefits & Perks: Flexible Working Hours & Workplace Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

Location: Canada; United States Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS TEAM? Internal Infrastructure builds the infrastructure and tools used to train, evaluate, and serve Cohere's foundation models. You will work with AI researchers and ML engineers on stability, scalability, and observability. The work accelerates the models behind Cohere's platform, North. You will build the platform that runs training, evaluation, and reinforcement-learning workloads: job lifecycle, scheduling, workload networking, and the storage those jobs depend on. The role includes a compensated 24x7 on-call rotation. WHAT YOU WILL DO - Own the platform that schedules and runs training, evaluation, and reinforcement-learning jobs on Kubernetes: who gets capacity, what happens when a job fails, and how a researcher finds out whether the platform caused it. - Build the networking and runtime isolation those workloads need, including agent and sandbox environments. - Work with the data infrastructure team on storage for checkpoints and other training artifacts. - Troubleshoot production failures and performance problems, and leave the system easier to operate than you found it. - Build automation, infrastructure-as-code, and observability so the platform stays maintainable. We hire at more than one level. We set level based on the scope you've owned and how independently you drive work. YOU MAY BE A GOOD FIT IF YOU HAVE - Run a job platform, batch system, or Kubernetes controllers in production. Scheduling, queues, and multi-tenant fairness are central to this work. - Shown distributed systems judgment: retries, partial failure, and knowing what not to automate. - Worked on ML training workflows, RL sandboxes, container networking (CNI), or checkpoint storage at scale. Direct GPU-cluster experience is a plus. - Written software in Python or Go. You would rather extend a solid open-source project than rebuild it. - Worked with researchers, ML engineers, or another team whose goals were not identical to yours. - Found a bottleneck, proposed a fix, and driven it in a fast-moving environment. If this does not line up exactly with your experience, we still encourage you to apply. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Paris ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ABOUT THE JOB As a Forward Software Engineer, you will build the systems behind some of the hardest problems Mistral takes on. You join our team of engineers in Applied AI. We gravitate towards hard problems, decide how to solve them, and ship fast. You work closely with our customer-facing teams, and what works goes into production with our customers and across the company. When a project needs it, you work directly on customer engagements. We're looking for a strong software engineer who has shipped agentic or GenAI systems to production. You've felt the pain of agents that work in the demo and fall apart on real tasks: tool calls that fail silently, loops that never end, and quality that drifts after launch. That production depth is your edge. You build across the stack, and you'd rather ship a plain UI on a solid foundation than a polished UI on a fragile one. You think like a founder. You start from the customer's problem, not the technology. You measure success by the value you deliver, and you care about building experiences people love to use. You like working at the edge of what AI can do today, and you push past it. Your scope is end to end, from first prototype to production. You help set the standard for how the team builds agents that are reliable, observable, and safe to run against sensitive systems. Security is a big part of where we're heading. If you're drawn to it, that's a strong plus. You might come from security with a real interest in AI engineering, or from AI engineering with a real interest in security. Both paths fit. Curiosity about how systems break, and a habit of learning fast from the people who know the domain, matter. Experience at a security company counts too. WHAT YOU WILL DO - Build AI systems end to end, from first prototype to production. - Design the agent architecture: orchestration, tool use, memory, retrieval, and the interfaces between agents and the systems they act on. - Build across the stack, from backend services and APIs to the interfaces people use to work with agents. - Turn what works for one customer into patterns and platforms that work across many, without rebuilding each time. - Make systems hold up under real load: throughput, latency, cost, and failure recovery are part of the design from the start. - Build security into agents from day one: permissions, sandboxing, prompt-injection defenses, and audit trails for agents that touch sensitive systems. - Build the evaluation loop: task-level evals, tracing, and checks that catch agent failures and quality drift before customers do. - Work with researchers, engineers, and customer-facing teams to turn hard problems into systems people rely on. WHAT WE'RE LOOKING FOR - You have 5+ years building production software, with at least one agentic or GenAI system shipped to production that you ran after launch. - You have full ability to ship across the stack: proficient NodeJS e.g. NextJS/Express/Fastify or similar or Python e.g. FastAPI. You are confident with TypeScript + React/NextJS or similar. Solid beats polished. - You have hands-on depth in agent design: orchestration, tool use, retrieval, evaluation, and the ways agents fail in the real world. - You work autonomously: you find the problem, decide the approach, and own the outcome. - You communicate clearly with technical and non-technical audiences, and are fluent in English. - You ship in increments and are obsessed with time to value - You have product judgment: you learn what users need through customer-facing teams, cut scope hard, and care how the result feels to use. IDEALLY YOU HAVE - Open-source contributions, particularly in agents or LLMs. - Experience deploying and running what you build: Docker, Kubernetes, Terraform, and AWS, GCP, or Azure. - A security background in application, cloud, or AI security, such as prompt injection, securing agents, or supply chain (SBOM, SLSA). If that's you, flag it in your application. - Experience building for security workflows, such as alert triage, threat hunting, or investigation agents, or with SIEM, XDR, or SOAR tooling. HOW WE WORK IN APPLIED AI - We care about people and outputs. - What matters is what you ship, not the time you spend on it - Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week. - Always ask why. The best solutions come from deep understanding, not from copying what worked before - We say what we mean. Feedback is direct, timely, and given because we care. - No politics. Low ego, high standards. - We embrace an unstructured environment and find joy in it. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Lithuania; Remote - Europe; Remote, Worldwide Workplace: remote About Welo Life Sciences    Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications.  welolifesciences.com About the Role We are looking for experienced English into Lithuanian linguists specializing in Medical Devices and In Vitro Diagnostics (IVD) documentation translation. Key Responsibilities Translate medical device and in vitro diagnostics documentation from English (US) into Lithuanian. Perform Copy Edit (translation review) of translated content, ensuring accuracy, terminology consistency, and compliance with project-specific quality requirements. Review and address QA feedback and client feedback on flagged linguistic issues. Meet agreed deadlines and maintain high-quality standards across assigned tasks. Work within the client's CAT tool environment (memoQ 12.5 or higher), using the provided license. Follow project-specific instructions and workflows. Field of Expertise Medical Devices: Instructions for Use (IFUs), User Manuals, product documentation, labeling, and other medical device-related materials. In Vitro Diagnostics (IVD): Diagnostic test documentation, instructions for use, product information, labeling, and other IVD-related materials. Must-Have Criteria Education and Professional Experience Applicants must meet at least one of the following criteria: A degree in Translation, Linguistics, or Language Studies (or an equivalent degree); or A recognized graduate qualification in another field, plus a minimum of two years of full-time professional translation experience; or A minimum of five years of full-time professional translation experience. Relevant Translation Experience At least two years of professional experience in Life Sciences translation, specifically in Medical Devices and In Vitro Diagnostics (IVD). Proven experience translating medical documentation in the relevant fields. Experience limited to patent translation will not be considered sufficient. Ability to perform both Translation and Copy Edit tasks. Technical Skills Mandatory: Experience with memoQ, version 12.5 or higher. A suitable desktop version of memoQ must be installed. A free version is acceptable; a license will be provided by Welo Global. Familiarity with Microsoft Word and document editing workflows. Nice-to-Have Degree in Medicine, Biology, Biochemistry, Biomedical Sciences, Clinical Research, Translation, Linguistics, Philology, or a related field. Previous in-house experience within a medical device manufacturer, diagnostics company, or Life Sciences organization. Experience with ISO standards and quality-controlled translation workflows. Project Details Language Pair: English (US) into Lithuanian. Service Line: Life Sciences – Medical Devices. Task Types: Translation and Copy Edit. Expected Capacity: Ongoing weekly availability. Translation is paid per word, while Copy Edit is compensated per hour or per word, depending on the task size. For smaller Copy Edit assignments, payment will be calculated per word, as minimum fees cannot be offered. Additional QA feedback checks and client feedback reviews may also be assigned as part of the initial project scope, without a separate purchase order. Before Applying Please note that an assessment will be part of our onboarding and quality procedure. Only apply if you are willing to complete the assessment. Please ensure your latest English CV accurately reflects your Life Sciences and Medical Devices translation experience, including: Total years of professional translation experience. Years of experience specifically in Medical Devices and In Vitro Diagnostics. Examples of medical documentation and content types translated. Your experience with memoQ (please specify the version used). Your experience performing both Translation and Copy Edit. Your contact information (email AND phone number). Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global We look forward to receiving your application! Job Reference: #LI-JC1

Location: Florida; Remote - USA Workplace: Remote The Deal Desk function partners across Chainalysis to help teams structure and execute complex commercial deals across the Americas. Combining commercial judgment with analytical rigor, the team develops solutions that meet customer needs while aligning with Chainalysis’ pricing, product, and contractual guidelines. You’ll join a growing function working closely with Sales, Revenue Operations, Finance, Legal, Product, Marketing, and other teams. The team helps navigate deal complexity, bring clarity to commercial decisions, and move opportunities forward. This role offers broad exposure to Chainalysis’ go-to-market operations and the opportunity to help shape how we support and scale commercial deals as the company grows. In this role, you’ll: - Support Sales teams in structuring, pricing, and quoting complex commercial deals, developing a deep understanding of Chainalysis’ licensing, subscription, and pricing models to recommend deal structures that meet customer needs while aligning with company strategy and commercial guidelines. - Review deal requests, analyze pricing and discounts, and present recommendations to business approvers, while providing guidance on negotiations, contract objections, alternative deal structures, and non-standard order-form requirements. - Serve as a key point of contact for Sales on deal pricing, quoting, and deviations from standard processes, helping Sales leaders prioritize opportunities around month-end, quarter-end, and year-end deadlines. - Troubleshoot complex quoting challenges in Salesforce CPQ and maintain a knowledge base of recurring deal issues to improve consistency and support Sales effectiveness. - Partner closely with Legal, Product, Finance, Revenue Operations, and other cross-functional teams to resolve complex commercial requirements and support accurate forecasting and order booking. - Identify and deliver process improvements, including enhancements to Salesforce workflows and system automation, to streamline deal desk operations and improve the overall sales process. - Combine commercial judgment with analytical rigor to develop customer-focused solutions that align with Chainalysis’ pricing strategy, product offerings, and contractual guidelines. - Navigate increasingly complex commercial arrangements, providing strategic deal-structuring guidance as the business evolves towards consumption-based pricing models. - Partner closely with Sales teams to structure, price, and quote complex deals. Develop deep expertise in Chainalysis’ licensing, subscription, and pricing models to recommend commercially sound deal structures that balance customer needs, business objectives, and internal commercial guidelines. We are looking for candidates who have/are: - 5 years of experience in Deal Desk or a related function, preferably within enterprise SaaS or financial technology. - Proven experience structuring and reviewing complex SaaS transactions in a fast-growing, multinational company. - Experience with Salesforce CRM and Salesforce CPQ, or similar quoting systems. - Strong analytical skills, including pricing, discount, and commercial analysis. - A solid understanding of Quote to Order processes within the Lead to Cash lifecycle. - Experience partnering cross-functionally with Sales, Revenue Operations, Finance, Legal, Product, or other business teams. - Strong judgment and communication skills, with the ability to influence stakeholders and manage competing priorities. - The ability to work independently in a fast-paced environment and respond calmly to high-pressure requests. - Strong organizational and workload-management skills, with the ability to prioritize based on risk and business needs. - A proactive approach to improving processes and systems. Language requirements: - English: Native or equivalent professional fluency - Spanish: Required - Portuguese: Preferred Nice to have experience: - Supporting sales to crypto exchanges, fintech companies, or payment providers, particularly under consumption-based pricing models. - Working with both SaaS and on-premise commercial models. - Developing pricing frameworks, approval processes, or scalable Deal Desk operations. - Knowledge of revenue recognition principles, including GAAP and ASC 606. - Supporting Sales teams across multiple regions and cultures. - Working with a consumption-based CPQ platform. - Partnering with IT or Business Systems teams on Salesforce enhancements and automation. Technologies we use: - Salesforce - Salesforce CPQ - Slack - Google Workspace - Microsoft Office AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Remote POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($2.1 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification. The Impact You’ll Make As a Senior Pre-Sales Engineer, you will be the technical backbone of our customer-facing operations in the region—owning issues from first report through to resolution, supporting POCs, pilots, and full-scale implementations, and acting as a champion for Incode's customers. You'll work at the intersection of engineering and customer success, ensuring that every client interaction reflects the highest standard of service and technical excellence. What You’ll Own & Drive Customer Issue Ownership & Resolution • Take ownership of reported customer issues and see problems through to resolution, perform root cause analysis, and work to prevent issues from reoccurring in the future. • Help triage, debug and pull engineers when necessary, to mitigate incidents and solve implementation challenges. • Research, diagnose, troubleshoot, and debug customer issues encountered during POCs / pilots and implementations / integrations, as well as during production phase. Pre-Sales & Implementation Support • Help do training for POCs and implementations assisting Delivery / Project Managers in the onboarding process. • Develop and contribute to internal and external knowledge bases. • Be a champion for Incode's customers and hold our teams to a high standard of customer service. The Qualities That Set You Apart • Excellent written and verbal communication skills. • Strong problem solving skills, customer service and interpersonal skills. • Passion for customer service and ownership of the customer experience including comprehensive issue resolution. • Understanding of support organizations and key indicators that drive supportability. • Proven track record of resolving issues and risks in a cross-functional and collaborative way. • Confident, and you easily build relationships when working with your customers and internal partners. • Naturally curious, eager to learn and proactive in sharing knowledge with others. • Able to work in a fast-paced environment with a strong sense of urgency in driving projects to completion. • Highly motivated, able to multi-task and be resourceful. Your Background • BS degree in Computer Science or in related field. • Minimum 3 years of experience in similar roles, ideally in an enterprise SaaS environment. • Good understanding of business processes. • Proficient in English. • Working knowledge of biometrics or identity software is ideal. Technical Requirements • Understanding of APIs, SDKs, and cloud computing technology. • Experience in various software designs, languages, and architecture. • Familiarity with cloud-based softwares. • Experience with HTTP based on JSON services. • Experience with HTTP client tools like Postman or Insomnia. • Experience developing scripting or batch processes using sprint batch, shell script or Python. • Experience developing Mobile iOS and/or Android Native Apps, knowledge of Swift, Kotlin, Java, Cocoapods, Maven. • Experience with HTML and Python. • Experience developing Mobile Apps based on frameworks such as React Native, Flutter, Xamarin. • Experience integrating third-party Web or Mobile SDKs. • Basic understanding with non-relational databases like MongoDB and Redis is a plus. Why Incode? Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically. Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years. Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category. Ownership & Autonomy – Operate like a founder with the resources of a unicorn. Global Impact – Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Promotions & Development Learn more about Life at Incode ! Benefits & Perks: Flexible Working Hours & Workplace Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

Location: United Kingdom What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Senior Manager, Channel Marketing Location: Remote UK Compensation Range: £90,000 to £100,000 base plus bonus and equity What You’ll Do: Huntress is looking for a Senior Channel Marketing Manager to plan and execute channel marketing across EMEA, working with both distributors and resellers. You will make sure our distribution partners, and the resellers they serve, have the programs, content, and funding to generate demand for Huntress across several markets, and you will build campaigns that bring new resellers into the region's partner ecosystem. This role is execution-focused. The ideal candidate is organized, comfortable running many campaigns and partner relationships at once, and skilled at adapting global programs to regional needs. You are data-driven, collaborative, and passionate about helping partners succeed. Responsibilities: Plan and execute regional marketing programs with EMEA distributors and resellers, including demand generation campaigns, webinars, events, and product launch activity. Create and run campaigns to recruit new resellers in the region via distributor-led recruitment and events. Manage day-to-day marketing relationships with distributor partners and resellers, including joint plans, campaign calendars, and regular performance reviews. Enable distributors to run marketing to their reseller base, and support priority resellers directly where the impact is greatest. Localize and adapt global campaigns, messaging, and assets for regional markets, including language, regulatory, and market-specific needs. Plan the activities and campaigns that put MDF and co-marketing funds to work across distributors and resellers, partnering with the Program Manager who administers MDF, and report on the results and ROI of funded activity. Collaborate with Product Marketing to deliver product updates and channel-specific campaigns that drive partner activation, product adoption, and lead generation. Create and maintain partner-ready enablement and co-branded materials for distributors and resellers, and support engagement through the Huntress Hub partner portal. Track and report on regional channel marketing KPIs, including partner engagement, pipeline, campaign conversion, and fund utilization. Identify what distributors and resellers need to market Huntress successfully and bring those insights back to the Channel Programs team. Support regional partner events, distributor business reviews, and partner communications. Ensure consistent follow-up on all channel-generated leads, with accurate lead capture, tracking, and prompt routing to the appropriate internal owner for next steps. What You Bring To The Team: 5+ years of experience in channel or partner marketing, ideally in the SaaS or cybersecurity space. Hands-on experience running co-marketing programs through distributors and resellers in EMEA. Experience building and running partner or reseller recruitment campaigns. Working knowledge of the EMEA channel landscape, including how distribution models and reseller tiers differ by country and region. Experience planning MDF-funded or co-marketing activities and working within channel program mechanics such as deal registration and lead sharing. Ability to plan, manage, and execute many campaigns and partner relationships at once across markets and time zones, and pivot quickly as needs change. Strong analytical skills, with the ability to assess opportunities and make ROI-based decisions on programs and investments. Excellent communication and relationship-building skills, with the ability to lead, influence, and collaborate across organizational and geographic boundaries. Familiarity with CRM, marketing automation, and PRM or partner portal tools (e.g., Salesforce, HubSpot). Willingness to travel across EMEA as needed for Partner events, QBRs, etc. Nice to Have Experience in cybersecurity, MSP, or SMB-focused markets. Fluency in one or more European languages in addition to English. Familiarity with GDPR and regional marketing compliance requirements. What Success Looks Like in the First Year Joint marketing plans running with your key distributors and priority resellers. Regional campaigns executed on a consistent cadence with measurable pipeline impact. Stronger distributor-led demand generation to the reseller base. Recruitment campaigns in market that add new, active resellers to the program. Well-planned, MDF-funded activity across the region with a clear view of ROI. What We Offer: 100% remote work environment - since our founding in 2015 New starter home office set up reimbursement (£398) Generous personal leave entitlements Digital monthly reimbursement (£92) Travel to the US 1-2 times/year for various company events Pension Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Ireland What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Senior Manager, Channel Marketing Location: Remote Ireland Compensation Range: €100,000 to €112,000 base plus bonus and equity What You’ll Do: Huntress is looking for a Senior Channel Marketing Manager to plan and execute channel marketing across EMEA, working with both distributors and resellers. You will make sure our distribution partners, and the resellers they serve, have the programs, content, and funding to generate demand for Huntress across several markets, and you will build campaigns that bring new resellers into the region's partner ecosystem. This role is execution-focused. The ideal candidate is organized, comfortable running many campaigns and partner relationships at once, and skilled at adapting global programs to regional needs. You are data-driven, collaborative, and passionate about helping partners succeed. Responsibilities: Plan and execute regional marketing programs with EMEA distributors and resellers, including demand generation campaigns, webinars, events, and product launch activity. Create and run campaigns to recruit new resellers in the region via distributor-led recruitment and events. Manage day-to-day marketing relationships with distributor partners and resellers, including joint plans, campaign calendars, and regular performance reviews. Enable distributors to run marketing to their reseller base, and support priority resellers directly where the impact is greatest. Localize and adapt global campaigns, messaging, and assets for regional markets, including language, regulatory, and market-specific needs. Plan the activities and campaigns that put MDF and co-marketing funds to work across distributors and resellers, partnering with the Program Manager who administers MDF, and report on the results and ROI of funded activity. Collaborate with Product Marketing to deliver product updates and channel-specific campaigns that drive partner activation, product adoption, and lead generation. Create and maintain partner-ready enablement and co-branded materials for distributors and resellers, and support engagement through the Huntress Hub partner portal. Track and report on regional channel marketing KPIs, including partner engagement, pipeline, campaign conversion, and fund utilization. Identify what distributors and resellers need to market Huntress successfully and bring those insights back to the Channel Programs team. Support regional partner events, distributor business reviews, and partner communications. Ensure consistent follow-up on all channel-generated leads, with accurate lead capture, tracking, and prompt routing to the appropriate internal owner for next steps. What You Bring To The Team: 5+ years of experience in channel or partner marketing, ideally in the SaaS or cybersecurity space. Hands-on experience running co-marketing programs through distributors and resellers in EMEA. Experience building and running partner or reseller recruitment campaigns. Working knowledge of the EMEA channel landscape, including how distribution models and reseller tiers differ by country and region. Experience planning MDF-funded or co-marketing activities and working within channel program mechanics such as deal registration and lead sharing. Ability to plan, manage, and execute many campaigns and partner relationships at once across markets and time zones, and pivot quickly as needs change. Strong analytical skills, with the ability to assess opportunities and make ROI-based decisions on programs and investments. Excellent communication and relationship-building skills, with the ability to lead, influence, and collaborate across organizational and geographic boundaries. Familiarity with CRM, marketing automation, and PRM or partner portal tools (e.g., Salesforce, HubSpot). Willingness to travel across EMEA as needed for Partner events, QBRs, etc. Nice to Have Experience in cybersecurity, MSP, or SMB-focused markets. Fluency in one or more European languages in addition to English. Familiarity with GDPR and regional marketing compliance requirements. What Success Looks Like in the First Year Joint marketing plans running with your key distributors and priority resellers. Regional campaigns executed on a consistent cadence with measurable pipeline impact. Stronger distributor-led demand generation to the reseller base. Recruitment campaigns in market that add new, active resellers to the program. Well-planned, MDF-funded activity across the region with a clear view of ROI. What We Offer: 100% remote work environment - since our founding in 2015 New starter home office set up reimbursement (£398) Generous personal leave entitlements Digital monthly reimbursement (£92) Travel to the US 1-2 times/year for various company events Pension Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applications from Spain. The Opportunity: The Grafana Alerting squad operates at the core of the Grafana open-source project (link) , and our mission is to provide the most in-depth way to let users manage their alerts. The backend-focused team works closely with customers and the Grafana Cloud teams to make Alerting work on-prem and at infinite scale in Cloud. The team's scope spans both Grafana Alerting and the SLOs product, so engineers get to work across two products that are deeply connected in how they help users detect and respond to problems. Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool. Our domain is quite large, so to get an idea of the kind of work we do, here are some projects we recently worked on: Build distributed systems to scale alert ingestion and delivery of Prometheus-based alerts Unify Alerting setup and delivery to work the same for Grafana and Prometheus-based alerts Build distributed systems to scale alert evaluation of Grafana-managed alerts, reaching over 500 evaluations per second in production. Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool. What You’ll Be Doing: Take an active role in influencing our roadmap and your own career objectives Work with your team to deliver new features, then use the results to iterate and improve. Drive projects from initial ideation all the way to operations once it is in the hands of customers Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability Be a part of your team’s on-call rotations and take ownership of the services you’re running Mentor and support other team members, participate in design discussions and collaborate with the team Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. What Makes You a Great Fit: You are a motivated self starter with a bias towards action You are customer focused We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, Java, C++, Rust or similar then that translates well Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way Some experience with developing software that runs in the Cloud or some experience with systems engineering Experience writing clean, robust, and performant software that is easily maintained by others Compensation & Rewards: In Spain, the compensation range for this role is EUR 97,000 - EUR 121,000 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. PlayStation Studios is the game development division of Sony PlayStation, and is responsible for developing some of the most recognisable and ambitious console games and franchises on PlayStation, including The Last of Us, Horizon, Spider-Man, God of War, Helldivers and Gran Turismo. We work with some of the best game studios in the world, and use data to help them make their games even better. We provide end-to-end analytics services for PlayStation Studios and use data to help them in the game development lifecycle. We are looking for talented people to join us in pushing the boundaries of game analytics for PlayStation games. This role offers a flexible hybrid working arrangement, with most time spent working remotely unless you prefer to come into the office. We attend the office for key moments that matter, such as important team meetings, collaboration sessions and business activities where in-person engagement is beneficial. Role Overview: As a Lead Software Engineer with experience in data pipelines, you’ll work in our cross-disciplinary Data Platform team to develop integrations and APIs supporting our Data Platform. These will include working with our data pipelines. You’ll work closely with our Game Analytics data engineers, who process this data to gain valuable insights both during game development and post-launch. As a lead, you’ll scale our platform and help us define its technical direction, expand its reach, and help define and build the future of the data platform for PlayStation games. What you’ll be doing: Own integrations with our data platform, including BI tooling, APIs, internal websites and other tooling Drive improvements to achieve our technical and business goals Enable studio self-service on our platform Work closely with the Devops team, our data and frontend engineers, and stakeholders across the studio business group Support our existing tooling, improving quality and documentation Be a technical expert and share than knowledge with your colleagues What we’re looking for: You have experience building data integrations between different platforms, including APIs and pipelines You are adept at writing code in Go, or write Python with a willingness to learn Go You are experienced in building robust, scalable, and resilient services You can demonstrate measurable impact that you have made in your current and previous roles You enjoy having primary ownership of parts of a platform Experience with AWS services, such as Amazon S3, Lambda, Redshift, Kinesis, Data Firehose, Athena and AWS Glue Nice to have: Has made use of AI during the development cycle, including use of Claude Code, Codex or other harnesses Experience integrating with with Omni Analytics, or a similar BI tool (Looker, Tableau etc) GitHub and GitHub Actions experience Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Islamabad, Pakistan Workplace: hybrid To be added Key Responsibilities Interacting with customers through phone calls and emails, providing explanations Resolving complaints and ensuring a high level of service. High quality and prompt resolution of incidents such as conflict situations, cases of sexual harassment and criminal incidents. Processing incoming requests from users in the admin. Panel data collection for incident analysis Provide suggestions for improving the quality of incident resolution and their reduction. Skills, Knowledge and Expertise Excellent oral and written speech in Urdu language & English language. High stress resistance. Ability to take Initiative. Ability to work with a large amount complex information. Ability to remain calm and make decisions under pressure, especially during high stress incidents. Teamwork & collaboration with colleagues. Experience in handling accidental cases would be a plus.

Location: Islamabad, Pakistan Workplace: onsite To be added Key Responsibilities Interacting with customers through phone calls and emails, providing explanations Resolving complaints and ensuring a high level of service. High quality and prompt resolution of incidents such as conflict situations, cases of sexual harassment and criminal incidents. Processing incoming requests from users in the admin. Panel data collection for incident analysis Provide suggestions for improving the quality of incident resolution and their reduction. Skills, Knowledge and Expertise Excellent oral and written speech in Urdu language & English language. High stress resistance. Ability to take Initiative. Ability to work with a large amount complex information. Ability to remain calm and make decisions under pressure, especially during high stress incidents. Teamwork & collaboration with colleagues. Experience in handling accidental cases would be a plus.