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Location: Des Moines, Iowa, United States About the Role iCapital is looking to hire a Production Support Analyst (PSA) to provide front-line technical support for iCapital's annuities eApplication platform, ensuring timely resolution of client inquiries and system-related issues. This role serves as a critical point of contact for clients, delivering exceptional service while troubleshooting technical challenges, escalating critical incidents, and collaborating across teams to maintain platform performance. The PSA plays a key role in driving client satisfaction, improving operational efficiency, and contributing to continuous process enhancements through knowledge sharing and workflow development. This position supports clients during the 8:00 AM to 5:00 PM EST shift and operates under general supervision within a collaborative, fast-paced environment. Responsibilities Collaborate with Production Support team members to maintain active engagement during working hours and share workload responsibilities equitably. Respond to client inquiries and support requests with urgency, professionalism, and a focus on timely resolution. Identify critical issues and coordinate with cross-functional iCapital teams to drive prompt escalation and resolution. Maintain or exceed established response-time compliance standards and service level expectations. Deliver high-quality client experience to maintain or exceed customer satisfaction targets. Develop and contribute to standardized workflows, best practices, and process improvement initiatives. Perform technical support and ticket resolution activities under general supervision while demonstrating sound judgment and accountability. Qualifications 1-3 years’ experience in technology industry Experience providing direct end user support for software (either custom built software or SAAS model platform) Experience with online ticketing system and support; experience with Jira is a plus Experience creating user documentation; experience with Jira Confluence and SharePoint is a plus Experience in insurance industry is a plus Benefits The base salary range for this role is $60,000 to $75,000. This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law. iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position can be based in the greater Colorado Springs, CO area, or the greater Des Moines, IA area. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Hong Kong We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Job Overview The Hasbro Global Supply Chain Team manages USD 1.3 billion in spend, of which USD 0.8 billion is ex-factory cost, across Hasbro's brands (Action Brands, Games, Play-Doh, Fashion, Preschool and Sports Action) and material categories (Packaging, Resin, Tooling and other key materials), supported by a network of approximately 40 Finished Goods (FG) suppliers and more than 100 material suppliers. The Global Supply Chain Team is accountable to plan, source, make and deliver Toys & Games to Hasbro quality standards, On Time & In Full and at competitive costs through a global supply network of contract manufacturers, material suppliers, test-labs, model-shops, and toolmakers. The Supplier Performance Manager builds and strengthens a world-class supplier network by ensuring that current and future suppliers provide the operational performance, capabilities and capacity required to advance Hasbro's Brand and Supply Chain priorities. The role improves the competitiveness, resilience, supply agility, sustainability and innovation of Hasbro Toys & Games while delivering Operational Excellence and Sourcing Productivity. The Supplier Performance Manager leads the Commercial Negotiations, Operational Excellence and Productivity Improvement programs for the assigned suppliers and supports the Design to Value and Manufacturing Excellence initiatives. This role is the key interface between the assigned suppliers and Hasbro, ensuring that we keep leverage in these complex and challenging business relationships and ensuring the 'one Hasbro face/voice' in the multi-functional and multi-level relationship with the assigned suppliers. The role reports to the Global Sourcing Director for the assigned product category and offers the opportunity to shape a global supplier network and work with teams across Hasbro's brands and functions. Location and Work Arrangement This role is based at our Hong Kong office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays. What You'll Do Actively contribute to the definition of the global Sourcing Strategy and design of the global Supplier Network for the assigned category. Accountable for the regional implementation and execution of the Global Sourcing Strategy and Supply Network redesign. This requires thinking globally and acting locally within the global supply network. Hold suppliers accountable for their operational performance and manage the interface between Hasbro (Product Development (PD), QA, Planning, Ethical) and suppliers. End-to-end accountable for supplier performance including capabilities, medium/long-term factory capacity, supplier financial health, and compliance. Deliver significant improvements in the operational performance of the assigned suppliers in terms of Quality, On Time & In Full, New Product Launches, and Compliance. This is achieved via data-driven performance scorecard reviews based on relevant cross-functional metrics, followed up by systematic and structural corrective actions. When required, lead supplier competence development across Supply Chain, Product Development, Quality and Manufacturing with clear objectives and metrics, and serve as project manager for transitions to new suppliers. Proactively scout, identify, assess and segment current and prospective suppliers to build a healthy supplier pipeline that supports current and future category requirements and priorities. Lead the onboarding of new suppliers and the ethical exit of others. Ensure Master Purchasing Agreements or contracts are in place and enforced. Ensure supplier compliance (Ethical Sourcing, Global Security) and facilitate implementation of Structural Corrective Action Plans (CAP). Prepare and lead the Joint Business & Improvement Agenda, Supplier Performance Scorecard and Business Review Meetings for assigned suppliers. Ensure that proper Structural Corrective Action Plans (CAP) are in place to bridge any performance gaps and are followed through. Establish Supplier Account Plans to continuously improve performance, Operational Excellence and delivering Productivity (>3% YOY target) via Strategic Business Initiatives such as smart automation and Supplier Competence Development Programs. Act as escalation point for Quality, Costing, Supply Chain Security, Ethical Sourcing, Legal and Finance to get priority from supplier leadership on a case-by-case basis. Lead supplier selection and commercial negotiation for new projects. Support the Design to Value and Manufacturing Excellence initiatives. Act as escalation point for Development to get priority from supplier leadership. Manage medium-term (more than 6 months) and long-term (more than 12 months) supplier capacity. Act as escalation point for Planning & Logistics to get priority from supplier leadership. What You'll Bring At least 5 years of relevant experience in procurement and/or supplier management, or equivalent demonstrated experience, including work with international suppliers or teams. Master's degree in a related discipline such as Engineering, Procurement, Supply Chain or Business Management, or equivalent demonstrated experience. Demonstrated experience using advanced analytics to identify opportunities, improve supplier and sourcing decisions, automate routine work and translate data into measurable business outcomes. Professional proficiency in spoken and written English to communicate with global teams and suppliers. Approximately 30% travel to supplier and manufacturing partner sites is required for this role. Energy & Passion: Strong drive and commitment to getting the job done. Eager to do the right things for Hasbro and Eager to do the right things for Hasbro and willing to work flexibly across job scope, functions, departments and time zones.. Internal Impact: Builds and maintains a solid network and partners intensively with Product Development, Finance, Global Supply Chain and Commercial Markets to spark them to perform, influence decision making and integrate business and functional priorities into own actions. External Impact: Able to respectfully influence senior leaders at manufacturing partners, key suppliers, model-shops, toolmakers and test-labs to address their issues and have them take ownership to drive operational excellence in joint product development, supply, quality, compliance and cost. Edge: Strong negotiator with a desire to Play to Win, driving concrete actions and decisions from each meeting or discussion; willing and able to make difficult decisions on people and external partners. Execution: Consistent, hands-on and pragmatic performer; consistently delivers on all Procurement goals (Operational Excellence, Product/Material Cost Savings, Supplier Performance Improvement) and tackles any internal/external performance or relationship issues and proactively solves them. What Sets You Apart Experience leveraging AI-enabled tools, where available and appropriate, is preferred. Who We Are We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all. Hasbro About the Company – Hasbro Wizards of the Coast Who We Are – Wizards of the Coast Equal Opportunity Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. Accommodations If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process. Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.
Location: DeKalb County, GA. 🚨🔥 NEW ABA CASE AVAILABLE — WHO'S READY TO MAKE A DIFFERENCE?! 🔥🚨 💥 NOW HIRING: IN-HOME BEHAVIOR TECHNICIAN (BT/RBT) 💥 📍 Atlanta, GA 30329 (DeKalb County) 🏡 In-Home ABA 🕒 20 Hours/Week | EVENINGS & WEEKENDS! 💙 Got endless patience, a playful personality, and the energy to keep up with a busy kid? WE NEED YOU! 🌟 Learning Ladders ABA is looking for an ABA ROCKSTAR to work one-on-one with a child in the comfort of their home! If you can turn everyday activities into exciting learning opportunities, celebrate little victories like they're championship wins 🏆, and stay cool when things don't go according to plan — YOU MIGHT BE OUR PERFECT MATCH! 💪✨ 💥 WHY YOU'LL LOVE THIS CASE: 🕒 Great Evening Schedule: Monday–Tuesday, 5:30 PM–8:30 PM 📅 Weekend Hours Available: Additional hours can be scheduled on weekends! 💙 20 Hours Per Week: A rewarding, consistent part-time opportunity! 🏡 One-on-One Sessions: Build a meaningful connection while helping a child achieve important milestones! 🎮 Bring Your Creativity: Play, teach, encourage, and make learning FUN! 🧠 BCBA Support: Grow your ABA skills with professional supervision! 🌟 WHO'S OUR IDEAL ROCKSTAR? 🎓 High school diploma required 🧩 Previous ABA therapy experience required 👦 Experience working with children ⚡ Energetic, playful, creative, and engaging 💕 Patient, compassionate, and dependable 📅 Available for evening sessions and willing to work weekends 🌱 RBT certification preferred, but not required 💫 YOUR MISSION: Help an amazing child develop important communication, social, behavioral, and everyday life skills through individualized ABA therapy! ❤️ If you're the kind of person who can turn a simple game into a learning opportunity and make every small success feel like a BIG deal, we want YOU! 🎉 🚨 DON'T MISS OUT — APPLY TODAY! 🚨 📩 Send your resume and availability to: Yocheved BenAbu Learning Ladders ABA 📧 Yocheved.b@lbaps.com 🔥 Reference: Atlanta, GA — 20-Hour Case 💙 BIG HEARTS. BIG ENERGY. LITTLE MILESTONES THAT MEAN EVERYTHING!
Location: DeKalb County, GA. 🌟 NOW HIRING: Behavior Technician (BT/RBT) | Stone Mountain, GA 💙 A Consistent Schedule. Meaningful Work. A Chance to Make a Difference. Learning Ladders ABA is seeking a compassionate, energetic, and dependable Behavior Technician (BT/RBT) to provide individualized, in-home ABA therapy to a child in Stone Mountain, GA (DeKalb County). If you're passionate about helping children grow, enjoy making learning fun, and want a rewarding opportunity with consistent afternoon hours, we'd love to hear from you! 📍 Location: Stone Mountain, GA 🏡 Setting: In-Home ABA Therapy 🕒 Hours: 21 Hours Per Week 📅 Schedule: Monday–Friday | 3:00 PM–7:30 PM ✨ Why This Opportunity Stands Out ✅ Consistent Weekly Hours – Enjoy a reliable, part-time schedule with 21 hours per week. ✅ Your Mornings & Weekends Are Free – A great opportunity for those seeking afternoon work. ✅ Meaningful One-on-One Impact – Build a positive relationship while helping a child strengthen essential life skills. ✅ Supportive BCBA Supervision – Receive professional guidance and clinical support. ✅ Engaging, Play-Based Learning – Use creativity, encouragement, and positive reinforcement to make every session meaningful. 💙 What We're Looking For High school diploma required Previous ABA therapy experience required Experience working with children RBT certification preferred, but not required Energetic, patient, playful, and creative personality Strong communication skills, reliability, and compassion 🌱 Your Role You'll work directly with a child to support growth in communication, social interaction, behavior, and daily living skills using individualized ABA strategies under BCBA supervision. Every milestone matters. Every session is an opportunity to make a difference. 📩 Interested? We'd Love to Connect! Apply today by sending your resume and availability to: 👩💼 Yocheved BenAbu Learning Ladders ABA 📧 Yocheved.b@lbaps.com Email Subject: BT/RBT Application – Stone Mountain, GA 💙 Join Learning Ladders ABA and help turn small steps into meaningful progress!
Location: Sud-Oeste ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE Halter is looking for a hungry and driven sales leader to work with our sales team and grow Halter in Argentina, specifically in the Sudoeste region in Buenos Aires. We're looking for a go-getter who is out in the field, meeting farmers, championing Halter and converting them into customers. A 'never give up attitude' is crucial for this role; you will be a significant contributor to the growth and success of Halter in Argentina. You'll be responsible for setting and managing quotas and commissions for the region, sales capability management and mentoring for Territory Managers. You'll use your strong sales background to drive end-to-end sales, from cold calling and on-farm meetings to deeply understanding our customers' farm systems. You'll detail Halter's value proposition, progress the sale, and ultimately close the deal. Make your mark with Halter and help us push the boundaries of farming, connecting animals and humans like never before. WHAT YOUR DAY COULD LOOK LIKE - Setting and managing quotas, commissions and other sales management tasks for the sales team - Coaching, mentoring and developing our junior sales staff to help drive their professional growth to reach targets - Sourcing new leads and opportunities through proactive outreach, referrals/introductions, industry events and other channels, as well as fielding and responding to inbound inquiries - Meet high growth sales targets by managing pipeline through to close, including screening, qualifying, executing on-farm demonstrations and successfully negotiating contracts with customers - Collaborating with Customer Success to ensure successful post-sales handoff, implementations, customer satisfaction and account renewal - Providing support, insight and communication to help build and foster trusting and enduring relationships with customers as they wait for deployment - Leveraging opportunities and participating in relevant industry/Halter events and demonstrations - Building and leveraging industry relationships to establish and maintain Halter's brand - Focusing on the customer and their needs, providing feedback to help drive the product roadmap - Working with the team to optimise and evolve the sales process to become faster, more efficient and more predictable as the company scales WHO ARE WE LOOKING FOR - A complete end-to-end sales skill set with at least five years of experience - Proven track records and examples of successfully sourcing new prospects, securing meetings with new leads and creating new sales opportunities - Someone highly experienced in value-based sales with a proven history of closing deals and high-volume sales results - Well-prepared with solid communication skills to present Halter's value proposition - Experience in beef farming or within the agricultural sector is a must-have - A person who is results-driven, highly motivated with exceptional time management skills - Adaptability in a high-stakes sales environment and the ability to think on your feet - Sales experience in the technology-based industry is preferred - Fluency in Spanish, with professional working English to collaborate across our global team - A university degree or equivalent would be excellent but not a must HALTER IN ARGENTINA Argentina is one of the world's leading beef-producing nations, with a strong agricultural heritage and a deep grazing tradition. Halter is expanding into Argentina, bringing its innovative virtual fencing and livestock management technology to farmers across the country. As we establish our presence in the market, we're building a talented local team to support farmers in adopting technology that can transform the way they manage their operations. This is an exciting opportunity to play a significant role in Halter's growth in Argentina and help shape the future of farming in the region. OUR BENEFITS - Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and restricted stock units, so you own a part of what we’re building. - Healthy body, healthy mind. You’ll be on the OSDE 410 plan, fully paid by Halter with dependents included, giving you comprehensive maternity cover, dental and vision, and complementary therapies like acupuncture. - Mental health matters. You’ll have access to up to 30 sessions per year of individual or group therapy, plus up to 15 sessions per family group for bonding therapy. - Our personal growth is important. Halter offers an annual US$750 personal growth fund to be used for anything that fuels personal growth. - We offer 26 weeks of paid parental leave for primary caregivers, 4 weeks of paid leave for the other parent, and flexible return-to-work options. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: DeKalb County, GA. 🚨🔥 NEW ABA CASE AVAILABLE — WHO'S READY TO MAKE A DIFFERENCE?! 🔥🚨 💥 NOW HIRING: IN-HOME BEHAVIOR TECHNICIAN (BT/RBT) 💥 📍 Stone Mountain, GA (DeKalb County) 🏡 In-Home ABA 🕒 21 Hours/Week | AFTER-SCHOOL HOURS! 💖 Got endless patience, a playful personality, and the energy to keep up with a busy kid? WE NEED YOU! 🌟 Learning Ladders ABA is looking for an ABA ROCKSTAR to work one-on-one with a child in the comfort of their home! If you can turn learning into fun, celebrate the tiniest victories like someone just won the lottery 🎉, and stay calm when things don't go exactly as planned — YOU MIGHT BE OUR PERFECT MATCH! 💪💕 💥 WHY YOU'LL LOVE THIS CASE: 🕒 Great Schedule: Monday–Friday, 3:00 PM–7:30 PM — enjoy your mornings and weekends! 💙 21 Hours Per Week: A consistent part-time opportunity! 🏡 One-on-One Sessions: Build a meaningful connection and help a child reach important milestones! 🎨 Bring Your Creativity: Play, teach, encourage, and make learning exciting! 🧠 BCBA Support: Work under professional supervision while growing your ABA skills! 🌟 WHO'S OUR IDEAL ROCKSTAR? 🎓 High school diploma required 🧩 Previous ABA therapy experience required 👧 Experience working with children ⚡ Energetic, playful, creative, and engaging 💕 Patient, compassionate, and reliable 🌱 RBT certification preferred, but not required 💫 YOUR MISSION: Help an amazing child develop important communication, social, behavioral, and everyday life skills through individualized ABA therapy! ❤️ Some superheroes wear capes. Ours come prepared with patience, creativity, and a whole lot of positive energy! 🦸♀️✨ 🚨 DON'T MISS OUT — APPLY TODAY! 🚨 📩 Send your resume and availability to: Yocheved BenAbu Learning Ladders ABA 📧 Yocheved.b@lbaps.com 🔥 Reference: Stone Mountain, GA — 21-Hour Case 💙 BIG HEARTS. BIG ENERGY. LITTLE MILESTONES THAT MEAN EVERYTHING!
Location: Serbia - Remote; Spain - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM This role is ideal for someone who loves AI, thinks in systems, and enjoys building practical solutions that drive measurable impact. You’ll be one of our first AI Strategists, building custom AI solutions from scratch for Smartcat’s largest strategic customers. You’ll work in a pod with a dedicated Strategic Account Executive and Technical Account Manager, and sometimes a Forward Deployed Engineer. You don’t need to be a software engineer, but you do need real fluency with modern AI tools, fast experimentation, and a builder’s instinct. You’ll engage senior executives to define where AI creates value, then build the agents and workflows that deliver it, and bring customer insights back to Product. MISSION Design and build custom AI workflows and agents from scratch for Smartcat’s strategic customers, translating each customer’s ambiguous business problems into working, scalable, measurable AI solutions that drive adoption and expand the relationship. OUTCOMES Partner with business leaders and technical teams at strategic customers to scope high-value AI use cases and align on success metrics, from the sales cycle through delivery Identify where AI workflows can deliver ROI, efficiency, and competitive advantage, and build the business case with the account team Design, build, and deploy new custom AI solutions and agents for customers, going beyond reconfiguring existing workflows Work with structured and unstructured customer data, including vector databases, MCP, and RAG, and build agents that combine semantic and keyword search across customer knowledge bases and content Own customer engagements end to end, from ideation through delivery, ensuring long-term adoption and measurable business outcomes Work as part of a customer pod with the Strategic Account Executive, Technical Account Manager, and Forward Deployed Engineer Train and empower customer teams to use and iterate on the AI workflows you build, and drive onboarding and change management so solutions become part of their day-to-day operations Act as the voice of the customer, surfacing needs, patterns, and insights that inform Smartcat’s product roadmap Contribute playbooks, reusable solution patterns, and case studies, and help drive AI-first thinking across the team HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform, AI agent capabilities, and the types of AI workflows customers already run Meet your pod partners (Strategic Account Executives, Technical Account Managers, Forward Deployed Engineers) and understand how each role contributes Get oriented on your assigned strategic accounts: business goals, key stakeholders, current workflows, and open opportunities Get set up with the team’s AI tooling and development environment By Day 60: Join customer conversations with the account team to scope AI use cases and define success metrics Build and test a first custom AI solution or agent for a live customer opportunity Document the use case, approach, and expected business impact By Day 90: Own a customer engagement from scoping through delivery, with a working solution in the customer’s hands Run enablement or training for the customer’s team and support their adoption Bring customer feedback and reusable patterns back to Product and the wider team WHAT YOU’VE ACCOMPLISHED Experience in a customer-facing AI, solutions, consulting, or technical role, ideally in B2B SaaS or enterprise environments A track record of building AI-powered workflows, agents, or automations that solved real business problems, not just integrations An AI-first way of working: real hands-on experience with AI coding tools such as Claude, Cursor, Cline, or similar (“vibe coding”), used as the default way you build, test, and solve problems Hands-on experience building with Python, along with AI coding tools such as Claude, Cursor, or Cline; SQL or data analysis is a plus Familiarity with vector databases, MCP, RAG, and agent design Comfort with the command line, basic Linux administration, and cloud infrastructure (AWS/GCP) The ability to translate ambiguous business problems into practical, scalable AI solutions, and to drive projects end to end Comfort engaging both technical stakeholders and senior executives, and translating between the two, with strong communication and collaboration skills A customer-centric mindset, with the ability to connect technical capabilities to business value Experience delivering solutions in complex enterprise organizations while operating comfortably in a fast-moving startup environment A builder mentality: bias for action, comfort with ambiguity, and the ability to create structure where none exists Experience with change management and customer enablement Leading cross-functional initiatives or teams is a nice to have Flexibility to travel for customer engagements Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Costa Rica - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM This role is ideal for someone who loves AI, thinks in systems, and enjoys building practical solutions that drive measurable impact. You’ll be one of our first AI Strategists, building custom AI solutions from scratch for Smartcat’s largest strategic customers. You’ll work in a pod with a dedicated Strategic Account Executive and Technical Account Manager, and sometimes a Forward Deployed Engineer. You don’t need to be a software engineer, but you do need real fluency with modern AI tools, fast experimentation, and a builder’s instinct. You’ll engage senior executives to define where AI creates value, then build the agents and workflows that deliver it, and bring customer insights back to Product. MISSION Design and build custom AI workflows and agents from scratch for Smartcat’s strategic customers, translating each customer’s ambiguous business problems into working, scalable, measurable AI solutions that drive adoption and expand the relationship. OUTCOMES Partner with business leaders and technical teams at strategic customers to scope high-value AI use cases and align on success metrics, from the sales cycle through delivery Identify where AI workflows can deliver ROI, efficiency, and competitive advantage, and build the business case with the account team Design, build, and deploy new custom AI solutions and agents for customers, going beyond reconfiguring existing workflows Work with structured and unstructured customer data, including vector databases, MCP, and RAG, and build agents that combine semantic and keyword search across customer knowledge bases and content Own customer engagements end to end, from ideation through delivery, ensuring long-term adoption and measurable business outcomes Work as part of a customer pod with the Strategic Account Executive, Technical Account Manager, and Forward Deployed Engineer Train and empower customer teams to use and iterate on the AI workflows you build, and drive onboarding and change management so solutions become part of their day-to-day operations Act as the voice of the customer, surfacing needs, patterns, and insights that inform Smartcat’s product roadmap Contribute playbooks, reusable solution patterns, and case studies, and help drive AI-first thinking across the team HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform, AI agent capabilities, and the types of AI workflows customers already run Meet your pod partners (Strategic Account Executives, Technical Account Managers, Forward Deployed Engineers) and understand how each role contributes Get oriented on your assigned strategic accounts: business goals, key stakeholders, current workflows, and open opportunities Get set up with the team’s AI tooling and development environment By Day 60: Join customer conversations with the account team to scope AI use cases and define success metrics Build and test a first custom AI solution or agent for a live customer opportunity Document the use case, approach, and expected business impact By Day 90: Own a customer engagement from scoping through delivery, with a working solution in the customer’s hands Run enablement or training for the customer’s team and support their adoption Bring customer feedback and reusable patterns back to Product and the wider team WHAT YOU’VE ACCOMPLISHED Experience in a customer-facing AI, solutions, consulting, or technical role, ideally in B2B SaaS or enterprise environments A track record of building AI-powered workflows, agents, or automations that solved real business problems, not just integrations An AI-first way of working: real hands-on experience with AI coding tools such as Claude, Cursor, Cline, or similar (“vibe coding”), used as the default way you build, test, and solve problems Hands-on experience building with Python, along with AI coding tools such as Claude, Cursor, or Cline; SQL or data analysis is a plus Familiarity with vector databases, MCP, RAG, and agent design Comfort with the command line, basic Linux administration, and cloud infrastructure (AWS/GCP) The ability to translate ambiguous business problems into practical, scalable AI solutions, and to drive projects end to end Comfort engaging both technical stakeholders and senior executives, and translating between the two, with strong communication and collaboration skills A customer-centric mindset, with the ability to connect technical capabilities to business value Experience delivering solutions in complex enterprise organizations while operating comfortably in a fast-moving startup environment A builder mentality: bias for action, comfort with ambiguity, and the ability to create structure where none exists Experience with change management and customer enablement Leading cross-functional initiatives or teams is a nice to have Flexibility to travel for customer engagements Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
• Превращать продуктовую концепцию в конкретные механики, требования, roadmap и backlog. • Управлять разработкой, сроками, приоритетами, бюджетом и рисками.
Location: Cyprus; Poland; Spain; Serbia; Portugal Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for Product Compliance Counsel . Your main tasks will be: Product Compliance • Review and approve product specifications for websites and mobile aps. • Assess compliance risks related to product features, user journeys, monetisation models, and platform requirements. • Participate in product compliance audits and incident response. Marketing Compliance • Review marketing materials and campaigns for compliance with applicable laws and platform requirements. • Advise Marketing teams on advertising, consumer protection, and promotional claims. • Participate in marketing compliance audits and implementation of corrective actions. Regulatory Monitoring • Monitor legislative and regulatory developments in relevant jurisdictions and assess their impact on products and business processes. • Communicate regulatory updates and support implementation of required changes. Sanctions Compliance • Monitor sanctions-related regulatory developments. • Support application of internal sanctions controls. Compliance Awareness • Participate in development and delivery of compliance trainings and onboarding materials. • Create and maintain internal compliance guidance, playbooks, and knowledge base. AI Compliance • Review AI-enabled products, features, and third-party AI integrations for compliance with applicable legal requirements. • Support AI risk assessments and implementation of AI governance controls. We expect from you: Bachelor's or Master's Degree in Law Knowledge of consumer protection laws in the EU and in the USA Knowledge of marketing and advertising compliance laws in the EU and in the US Knowledge of the EU and the US digital legislature, AI governance Knowledge of Apple Store and Google Play guidelines Strong English and Russian language communication skills, both written and verbal (B2+). What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now!
Location: Europe We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, and we may help to find the right ones. Type: Full-time (Remote) Company: HealthTech company developing innovative AI-driven wellness products About the client’s company: Fast-growing HealthTech company creating multiple products at the intersection of wellness and artificial intelligence. Their mission is to make self-optimization and well-being accessible to everyone through cutting-edge technology. Their most recognized product is Ultiself, a mobile habit tracker used by thousands of people worldwide. ABOUT THE ROLE We are looking for a Head of Customer Support to own the support function for all our products. You will lead a remote, multinational team and be responsible for the full support experience: from the first ticket to a renewed subscription. In a subscription business, support directly affects retention, refunds, chargebacks and app ratings. Your work will be measured not only by response time, but by how many users we keep and how they talk about us. RESPONSIBILITIES - Lead, coach and grow a remote, multinational support team: hiring, onboarding, scheduling, performance reviews and career development. - Own support strategy and operations across all channels (email, in-app chat, app store replies) for Ultiself and Soob. - Set and own support KPIs — first response time, resolution time, CSAT, ticket volume per user, refund and chargeback rates — and report on them to leadership. - Build and continuously improve processes: SLAs, escalation paths, macros, QA scoring, knowledge base and internal documentation. - Own subscription-related cases: cancellations, refunds, billing disputes and chargeback prevention, in close cooperation with Finance and payment providers. - Design retention flows in support: save offers, win-back scripts and cancellation reason tracking. - Turn support data into insights for Product and Marketing: top contact reasons, bugs, paywall and onboarding issues. - Choose, set up and optimize the support tool stack (Zendesk, Front, Intercom or similar), including automation and AI-assisted replies. - Plan and manage the department budget and headcount as the user base grows. - Ensure safe and careful handling of sensitive topics (health, alcohol use) and of user data. - Stay hands-on when needed: handle complex or escalated cases yourself. REQUIREMENTS - 5+ years in customer support, including 3+ years leading a support team (Head of Support, Support Manager or Team Lead of a team of 8+ people). - Experience in B2C digital products with a subscription model — mobile apps, SaaS or e-commerce subscriptions. - Deep knowledge of support metrics and proven results in improving them (share numbers: CSAT, FRT, refund rate, etc.). - Experience building support processes and documentation from scratch and scaling them. - Hands-on experience with support platforms (Zendesk, Front, Intercom or similar) and automation. - Understanding of payment processes: refunds, chargebacks and payment processors (Stripe, PayPal, App Store and Google Play billing). - Strong data skills: confident with Excel / Google Sheets and support analytics dashboards. - Strong leadership and communication skills; ability to work independently in a fast-paced environment. - Fluent English (C1+), written and spoken. NICE TO HAVE - Experience managing a fully remote, distributed team across time zones. - Experience in wellness, health, fitness or mental wellbeing apps. - Experience implementing AI tools or chatbots in support. - Spanish as a second language. WHAT WE OFFER - Fully remote work with flexible hours. - Full ownership of the support function and direct impact on retention and revenue. - Budget and freedom to choose tools and grow the team. - 20 paid vacation days per year (after probation) and 5 paid sick days per year. - A fast-scaling team and meaningful products that help people build healthier habits. Ready to join the team? Please submit your CV. We’ll review your application within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.
Location: Dublin As the CX Technical Enablement Partner, you will serve as the dedicated enablement partner for Asana’s Support and Professional Services teams and lead technical training development across Customer Experience. In this role, you will diagnose technical capability gaps and design, build, and deliver high-impact learning programs to close them. Combining strategic advisory (roughly 40%) with hands-on curriculum and content creation (roughly 60%), you will also develop the technical depth Customer Success Managers need to drive adoption, retention, and consumption growth. Reporting to the Head of CX Enablement, you will be an integral member of a focused enablement team accelerating cust omer and team readiness across Asana and AI workflows. This role is based in our Dublin office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Act as the primary enablement strategic partner for Support and Professional Services leadership, conducting recurring needs assessments to translate business goals into prioritized enablement roadmaps. Own and prioritize the Support and Services CX enablement roadmap, managing intake requests and establishing clear metrics to measure training effectiveness and business impact. Design, build, and deliver technical curricula, including product architecture, administrative configuration, demo workflows, APIs/integrations, and troubleshooting frameworks. Develop engaging digital content, eLearning modules, and live training sessions adhering to instructional design standards and frameworks. Build and scale technical certification programs for Support, Services, and Customer Success teams. Partner closely with the AI Product Enablement lead to ensure organizational readiness for new product capabilities and enterprise AI feature rollouts. Author and curate technical artifacts and documentation to maintain a centralized, up-to-date knowledge base across Customer Experience. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. 2+ years of experience implementing, architecting, or demonstrating the Asana platform or similar enterprise collaboration tools. Proven track record in technical enablement, instructional design, or customer-facing technical roles (such as Support, Professional Services, Solutions Engineering, or Implementation) with a dedicated training focus. Demonstrated experience partnering with senior cross-functional leaders to diagnose skill gaps and build scalable enablement roadmaps in a B2B SaaS environment. Deep technical acumen with the ability to quickly master complex SaaS concepts, including platform administration, data flows, APIs, and integrations. Experience building or managing role-based technical certification and credentialing programs. Strong self-starter with t he ability to manage an independent roadmap, balance strategic alignment with content execution, and leverage modern digital enablement tools. At Asana, we're committ ed to building teams that include a variety of backgrounds, perspectives, and skills, as this is c ritical to helping us achieve our mission . If you'r e interested in this role and don't meet every listed requirement, we still encourage you to apply . What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impa ct you have on our path to achieving our mission . We believe that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit . For this role, the estimated base salary range is between €95,000 - €121,000. The actual base salary will vary based on variou s factors, including market and individual qualifications objectively assessed during the interview process . The listed range above is a guideline, and the base salary range for this role may be modified . In addit ion to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . We strive to provide equitable and competitive benefits packages that support our employees worldwide and include : Mental health, wellness & fitness benefits Career coaching & support In clusive famil y building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.
Location: Chicago As the CX Technical Enablement Partner, you will serve as the dedicated enablement partner for Asana’s Support and Professional Services teams and lead technical training development across Customer Experience. In this role, you will diagnose technical capability gaps and design, build, and deliver high-impact learning programs to close them. Combining strategic advisory (roughly 40%) with hands-on curriculum and content creation (roughly 60%), you will also develop the technical depth Customer Success Managers need to drive adoption, retention, and consumption growth. Reporting to the Head of CX Enablement, you will be an integral member of a focused enablement team accelerating cust omer and team readiness across Asana and AI workflows. This role is based in our Chicago office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Act as the primary enablement strategic partner for Support and Professional Services leadership, conducting recurring needs assessments to translate business goals into prioritized enablement roadmaps. Own and prioritize the Support and Services CX enablement roadmap, managing intake requests and establishing clear metrics to measure training effectiveness and business impact. Design, build, and deliver technical curricula, including product architecture, administrative configuration, demo workflows, APIs/integrations, and troubleshooting frameworks. Develop engaging digital content, eLearning modules, and live training sessions adhering to instructional design standards and frameworks. Build and scale technical certification programs for Support, Services, and Customer Success teams. Partner closely with the AI Product Enablement lead to ensure organizational readiness for new product capabilities and enterprise AI feature rollouts. Author and curate technical artifacts and documentation to maintain a centralized, up-to-date knowledge base across Customer Experience. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. 2+ years of experience implementing, architecting, or demonstrating the Asana platform or similar enterprise collaboration tools. Proven track record in technical enablement, instructional design, or customer-facing technical roles (such as Support, Professional Services, Solutions Engineering, or Implementation) with a dedicated training focus. Demonstrated experience partnering with senior cross-functional leaders to diagnose skill gaps and build scalable enablement roadmaps in a B2B SaaS environment. Deep technical acumen with the ability to quickly master complex SaaS concepts, including platform administration, data flows, APIs, and integrations. Experience building or managing role-based technical certification and credentialing programs. Strong self-starter with t he ability to manage an independent roadmap, balance strategic alignment with content execution, and leverage modern digital enablement tools. At Asana, we're committ ed to building teams that include a variety of backgrounds, perspectives, and skills, as this is c ritical to helping us achieve our mission . If you'r e interested in this role and don't meet every listed requirement, we still encourage you to apply . What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impa ct you have on our path to achieving our mission . We believe that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit . For this role, the estimated base salary range is between $147,000 - $187,000. The actual base salary will vary based on variou s factors, including market and individual qualifications objectively assessed during the interview process . The listed range above is a guideline, and the base salary range for this role may be modified . In addit ion to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . We strive to provide equitable and competitive benefits packages that support our employees worldwide and include : Mental health, wellness & fitness benefits Career coaching & support In clusive famil y building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.
Location: London As Asana transitions from Collaborative Work Management (CWM) to Agentic Workflow Management (AWM), you will lead enterprise customers through that same transformation — helping them define what AI-powered work looks like for their organization, aligning stakeholders around a shared adoption plan, and driving measurable impact across their highest-value workflows. You will design and lead structured, time-bound engagements from onboarding through workflow launch, guiding teams and AI agents to execute work together seamlessly. Partnering closely with executive sponsors and frontline teams, you will navigate ambiguity, create operational clarity, and connect AI capabilities directly to meaningful business outcomes. This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wedne sdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements What you’ll achieve Lead structured onboarding and deployment engagements in partnership with Customer Success, Sales, Solutions, and R&D to drive adoption of Asana AI. Align enterprise stakeholders on platform setup, workflow priorities, and shared success metrics while assessing workflow complexity to deliver early impact. Document and hand off comprehensive implementation plans, capturing prioritized workflows, mitigation strategies for known risks, and clear milestones. Guide customers end-to-end through workflow design, discovery, process mapping, configuration, and user acceptance testing with embedded Asana AI capabilities. Coordinate cross-functional delivery across time-bound engagements, aligning workflow owners, IT, and business stakeholders from kickoff through training and launch. Develop documentation and forward-looking roadmaps that define how customers scale Asana AI usage, including expansion recommendations. Conduct recurring customer check-ins alongside account teams to assess workflow performance, adoption metrics, and identify new implementation opportunities. Surface expansion signals to internal partners and establish repeatable delivery frameworks and best practices across the implementation team. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. Proven customer-facing implementation or consulting experience leading structured onboarding or deployment engagements within a SaaS company or consulting firm. Experience deploying enterprise AI tools, AI-powered workflows, agent orchestration, or platform implementations involving data governance. Demonstrated ability to guide customers through AI change management, building confidence and managing user adoption friction with empathy. Track record of managing multiple enterprise workstreams and executive stakeholders simultaneously while maintaining timeline and milestone accountability. Strong facilitation skills with the ability to translate complex customer feedback into actionable platform configurations and long-term adoption plans. Bias toward action with the ability to navigate ambiguous environments, make sound decisions with incomplete data, and establish operational momentum. Clear, structured communicator skilled at translating complex technical workflows into ac tionable future states for executive sponsors, workflow owners, and cross-functional teams. At Asana, we're committed to building teams that include a variety of back grounds, perspectives, and skills, as this is critical to helping us achieve our mission . If you're interested in this role and don't meet every list ed requirement, we still encourage you to apply . What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We believe that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not i mpacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit . For this role, the estimated base salary range is between £93,000 - £119,000. The actual base salary will vary based on various factors, including market and individual qualific ations objectively assessed during the interview process . The listed range above is a guideline, and the base salary range for this role may be modified . In addition to base salary, your compensation package may i nclude addit ional components such as equity, sales incentive pay (for most sales roles), and benefits . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . We strive to provide equitable and competitive benefits packages that support our employees worldwide and include : Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-te rm savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.
Location: Canada, Waterloo, ON Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Software Development Engineer in Test II Contract, 12 months Do you have a passion for test-driven development? Want to work at a company where customers have real excitement for the products you help build? We are looking for a Software Development Engineer in Test to join our Client QA team. This person will be testing new and existing features on multiple platforms and devices in a software development environment. At PlayStation, we are passionate about both collaboration and technology. We love building the systems that millions of people use and are our own first customers. We strive to be at the forefront of development technologies and are a diverse company with teams on four continents. Responsibilities Review product requirements and design documents to create effective testing strategies Build concrete test plans, write test cases and execute them to ensure quality of features Implement and maintain test automation scripts to increase test coverage and stability Develop, maintain and improve test automation framework Report, track and verify defects as well as monitor Automation jobs Provide status reports to Leadership and other key partners Work with the infrastructure team to maintain common services such as CI test pipelines Required Qualifications Bachelor’s degree in Computer Science or related field, or ability to demonstrate equivalent knowledge 2+ years experience in UI automation for web or native applications Validated experience in Software testing life cycle Experience with version control solutions (both centralized and distributed) Experience maintaining CI systems (Jenkins preferred) Experience with Selenium or Appium Experience in one or more Programming/Scripting Languages, preferably Python. Preferred Qualifications Experience with at least one modern web application framework such as Angular/Ember.js/React Experience developing or testing a non-PC device (phone/game console/set-top box, etc.) Experience with Agile methodologies Significant experience with Python Experience with Node.js, React Native Experience developing or writing test code for a game console About You You have a strong drive and passion for quality and can help inspire, motivate, and influence team members toward better engineering outcomes. You communicate clearly and professionally with partners at all levels, including technical teams, product stakeholders, and project leads. You are effective at working with geographically distributed and culturally diverse teams. You are curious, proactive, and willing to go beyond immediate assignments to deeply understand the systems you support. You are comfortable asking questions, identifying risks early, and helping the team make informed quality and release decisions. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. The estimated Ontario base pay range for this role is listed below. $45 — $58 CAD At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. The estimated Ontario base pay range for this role is listed below. $45 — $58 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Мы ищем опытного Facebook Media Buyer’а, готового брать ответственность за самостоятельный запуск кампаний в iGaming вертикали. В приоритете кандидаты с подтверждёнными кейсами в Tier-1 регионах, уверенным знанием технической части и умением быстро адаптироваться к условиям платформы.
Location: Salzburg, Austria Workplace: on-site Are you conscientious and enjoy making a contribution through efficient work? Do you have an eye for cleanliness and want to work in a dynamic team? If so, we want you to join our team at Schloss Leopoldskron in Salzburg, Austria as a Dishwasher! WHO WE ARE Nestled by a small, idyllic lake and surrounded by 17 acres of stunning grounds, Schloss Leopoldskron is a historic hideaway just minutes from Salzburg’s Old Town. Built in 1736, our exclusive location offers 55 rooms, 12 palace suites, and two townhouses. With breathtaking views of the Alps and Hohensalzburg Fortress, we provide our guests with truly unforgettable experiences. Schloss Leopoldskron is more than just a hotel—it’s also the home of Salzburg Global , an international non-profit organization whose mission is to overcome barriers and open up a world of better possibilities. We seek to be an exemplary international institution in terms of equity and environmental sustainability. We strongly encourage candidates from all backgrounds to apply and join us in our work. WHAT WE OFFER We are proud to offer our employees a range of benefits, including: Gross annual salary between EUR 14,182 and EUR 18,755.50 (part-time, 14 installments) — your placement within the range reflects your qualifications and professional experience Flexible working hours to support a healthy work-life balance Comprehensive training and development opportunities to help you achieve your career goals, including support with German language courses Relocation support for candidates outside of Salzburg Complimentary meals during your shifts Free on-site parking Complimentary access to the fitness center Staff discounts on drinks at our Meierhof Bar Special rates for Schloss Leopoldskron, Schlosshotels & Herrenhäusern, and DERAG Living Hotels Discounts for local tourism attractions Bonus payment based on organizational performance At Schloss Leopoldskron , we believe that our team is our most valuable asset. We are committed to creating a supportive and inclusive work environment that fosters personal and professional growth. As Dishwasher , you will have the opportunity to work alongside a diverse and dynamic team, where your contributions will be valued and celebrated. WHAT YOU'LL BE DOING Clean white dishes, cutlery, and glasses Handle materials carefully to prevent breakages Complete cleaning tasks according to the schedule Take ownership of tasks and complete them reliably and independently WHO WE’RE LOOKING FOR Strong sense of responsibility, punctuality, and reliability Initiative, dedication, and a team-oriented approach English or German skills At Schloss Leopoldskron , we are committed to providing a warm and inclusive environment for all our hotel guests, visitors, and program participants. We are an Equal Opportunity Employer and do not discriminate against applicants or employees. Sustainable business practices are our highest priority in all areas. We encourage creative, equitable, and sustainable change and develop environmentally conscious and socially responsible practices at all levels. We believe that every team member plays a critical role in our journey toward sustainability.
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