Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Location: New York, New Jersey, Connecticut, Massachusetts
An overview of this role
As a Major Account Executive on our FINS Enterprise team, you'll help large, regulated organizations adopt, implement, and expand their use of GitLab’s AI-powered DevSecOps platform. You’ll focus on major enterprise prospects and customers, guiding them through complex DevSecOps and software delivery transformations across areas like CI/CD automation, secure development, and infrastructure modernization. In this role, you'll act as a key connector between customer stakeholders and GitLab’s field organization so GitLab is seen as a trusted, long-term partner before, during, and after the sale. In your first year, you’ll be expected to build and manage a healthy enterprise pipeline, create repeatable sales motions, and drive successful rollouts and adoption that translate into measurable results and long-term expansion.
What you'll do
Support GitLab’s strategic large prospects and customers as a trusted advisor throughout their DevSecOps journey.
Drive the full sales cycle in large, complex enterprises, including prospecting, qualifying, developing, and closing new opportunities across your assigned accounts.
Provide strong account leadership and direction in both the pre-sales and post-sales process to ensure customers realize value from GitLab’s AI-powered DevSecOps platform.
Coordinate closely with Solutions Architects, Customer Success, Support, and strategic channel partners to design and execute account strategies that drive adoption, expansion, and retention.
Develop and execute structured account plans based on customer business needs, including opportunity mapping, stakeholder alignment, and multi-threaded engagement across technical and business teams.
Ensure successful rollout and ongoing adoption through proactive account management activities, regular business reviews, and clear alignment on customer outcomes.
Prepare and deliver accurate activity and forecast reports, and contribute to root cause analysis on wins and losses while sharing lessons learned with account managers, marketing, and technical teams.
Act as the voice of the customer by sharing feedback and product ideas, and use a consultative approach to create proposals, quotes, and presentations that clearly link GitLab’s solutions to customer business objectives.
What you'll bring
A true desire to see customers achieve meaningful outcomes and long-term value from their investment in GitLab.
Experience driving complex B2B software sales cycles with large enterprises, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.
Proven success selling into large, strategic organizations, with the ability to build trusted relationships with C-level and senior stakeholders across business and technical teams.
Able to provide a high degree of account management and control, working under minimal supervision on complex opportunities while maintaining clear communication and alignment.
Ability to generate new business and expand existing accounts through consultative, multi-stakeholder sales motions that result in sustainable, long-term partnerships.
Experience collaborating with strategic channel partners to develop opportunities, co-sell, and support successful customer adoption.
Excellent negotiation, presentation, and closing skills, with effective written and verbal communication that influences internal and external stakeholders.
Preferred experience with Git, software development tools, application lifecycle management, or security/application security tools.
You share our values and work in accordance with them, use GitLab in your daily work, and are able to travel if needed while following GitLab’s travel policy.
About the team
The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Major Account Executive on the FINS Enterprise team, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across regulated and large-scale environments.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$114,800
—
$186,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Fullstack Engineer (Ruby/Vue.js), Growth at GitLab, you'll help turn GitLab's self-serve funnel into a reliable source of new paying customers. You'll work on the in-product journey from a user's first visit through sign-up, trial, and first purchase, on both GitLab.com and self-managed GitLab. You'll collaborate closely with Product Managers, UX Designers, and Data Analysts, with a particular focus on backend development in Ruby on Rails and frontend work in Vue.js. This role gives you the opportunity to combine your fullstack engineering skills with product thinking and experimentation, shipping small changes quickly and measuring their impact on real customer outcomes.
Some examples of our projects:
Making it easier for self-managed users to try and buy GitLab
Building upgrade prompts where users run into paid features
Improving the trial experience, including trials of GitLab Duo
Improving the tooling the team uses to run and read out experiments
What you'll do
Design, build, and iterate on A/B tests and experiments that increase first purchases on GitLab.com and self-managed GitLab.
Build and improve registration, trial, onboarding, and in-product upgrade and purchase experiences to increase completion of these steps.
Implement backend features and services in Ruby on Rails and frontend experiences using Vue.js.
Analyze experiment results and product usage data with Data Analysts to decide which changes to keep, iterate on, or roll back based on first-purchase outcomes.
Collaborate with Product Managers and UX Designers to define hypotheses and success metrics before shipping experiments, then compare results against those metrics.
Maintain and improve our experimentation framework and tooling to increase experiment throughput and reduce the time from setup to results.
Collaborate with other Engineering teams, including Fulfillment, to remove purchase barriers across GitLab’s codebase.
Document decisions, review code, and share experiment results asynchronously so distributed teammates can track shipped changes and their measured outcomes.
What you'll bring
Professional experience developing with Ruby on Rails and modern JavaScript, along with solid Git, feature development, and deployment workflows.
Experience working with relational databases and a solid understanding of web performance optimization.
A track record of shipping features to production and owning them after release.
Ability to use product data to decide what to build, keep, or roll back.
Ability to document decisions and share updates asynchronously with distributed Product Management, UX, and Data teammates.
Ability to organize your work, seek and apply feedback, and collaborate inclusively with teammates from diverse backgrounds, in line with GitLab’s values.
Preferred, not required: experience with Vue.js, PostgreSQL, A/B testing, feature flags, experimentation frameworks, or SaaS sign-up, trial, billing, or checkout flows. We'll help you learn our tooling.
About the team
We’re GitLab’s Growth team: one team with one roadmap, prioritizing work by how directly it helps people buy. We work fully remotely and asynchronously across multiple regions, guided by GitLab’s values of transparency and iteration. Our challenge is running more high-impact experiments, faster, while coordinating changes with teams like Fulfillment and Pricing across the parts of the product they own. For more on how we work, see the
Growth
and
Product
sections of the GitLab handbook.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Poland
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Fullstack Engineer (Ruby/Vue.js), Growth at GitLab, you'll help turn GitLab's self-serve funnel into a reliable source of new paying customers. You'll work on the in-product journey from a user's first visit through sign-up, trial, and first purchase, on both GitLab.com and self-managed GitLab. You'll collaborate closely with Product Managers, UX Designers, and Data Analysts, with a particular focus on backend development in Ruby on Rails and frontend work in Vue.js. This role gives you the opportunity to combine your fullstack engineering skills with product thinking and experimentation, shipping small changes quickly and measuring their impact on real customer outcomes.
Some examples of our projects:
Making it easier for self-managed users to try and buy GitLab
Building upgrade prompts where users run into paid features
Improving the trial experience, including trials of GitLab Duo
Improving the tooling the team uses to run and read out experiments
What you'll do
Design, build, and iterate on A/B tests and experiments that increase first purchases on GitLab.com and self-managed GitLab.
Build and improve registration, trial, onboarding, and in-product upgrade and purchase experiences to increase completion of these steps.
Implement backend features and services in Ruby on Rails and frontend experiences using Vue.js.
Analyze experiment results and product usage data with Data Analysts to decide which changes to keep, iterate on, or roll back based on first-purchase outcomes.
Collaborate with Product Managers and UX Designers to define hypotheses and success metrics before shipping experiments, then compare results against those metrics.
Maintain and improve our experimentation framework and tooling to increase experiment throughput and reduce the time from setup to results.
Collaborate with other Engineering teams, including Fulfillment, to remove purchase barriers across GitLab’s codebase.
Document decisions, review code, and share experiment results asynchronously so distributed teammates can track shipped changes and their measured outcomes.
What you'll bring
Professional experience developing with Ruby on Rails and modern JavaScript, along with solid Git, feature development, and deployment workflows.
Experience working with relational databases and a solid understanding of web performance optimization.
A track record of shipping features to production and owning them after release.
Ability to use product data to decide what to build, keep, or roll back.
Ability to document decisions and share updates asynchronously with distributed Product Management, UX, and Data teammates.
Ability to organize your work, seek and apply feedback, and collaborate inclusively with teammates from diverse backgrounds, in line with GitLab’s values.
Preferred, not required: experience with Vue.js, PostgreSQL, A/B testing, feature flags, experimentation frameworks, or SaaS sign-up, trial, billing, or checkout flows. We'll help you learn our tooling.
About the team
We’re GitLab’s Growth team: one team with one roadmap, prioritizing work by how directly it helps people buy. We work fully remotely and asynchronously across multiple regions, guided by GitLab’s values of transparency and iteration. Our challenge is running more high-impact experiments, faster, while coordinating changes with teams like Fulfillment and Pricing across the parts of the product they own. For more on how we work, see the
Growth
and
Product
sections of the GitLab handbook.
Poland base salary range:
zł 248,000 - zł 372,000
The base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location and having regard to any applicable collective agreements. The base salary range does not include bonuses, equity, or benefits.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As Baseten scales, our equity program needs to scale with it - more countries, more entities, and more complexity in how we grant, administer, and report on equity. As the Global Equity Programs Lead, you’ll own that function end to end, building the operating model, controls, and systems that let equity run accurately and efficiently as the company grows. You’ll partner closely with Legal, Tax, Payroll, Compensation, and Accounting to keep the program sound as it scales.
RESPONSIBILITIES
- Build the operating model for equity administration as the company grows across countries, entities, and increasingly complex transactions.
- Run the recurring equity calendar - including grants, vesting events, exercises, releases, terminations, and other participant transactions - with clear ownership, deadlines, and exception management.
- Own the integrity of equity records and establish recurring reconciliations across the equity platform, HRIS, payroll, cap table, and accounting records.
- Translate compensation and plan decisions into executable workflows, system configurations, approval paths, and employee communications.
- Partner with Legal, Tax, Payroll, Compensation, and Accounting on the equity implications of international hiring, employee mobility, acquisitions, liquidity programs, and other corporate events.
- Coordinate the operational execution of equity refreshes, including data preparation, approval workflows, grant documentation, system uploads, and participant communications.
- Evaluate whether proposed award structures can be administered accurately and at scale, and surface operational, tax, compliance, accounting, and employee-experience risks before launch.
- Design a control environment that supports accurate financial reporting, efficient audits, and reconciliations.
- Develop reporting that gives Finance and People leadership visibility into dilution, grant activity, vesting, exercises, retention trends, and future program obligations.
- Own the equity platform and its surrounding data flows, including configuration, permissions, integrations, vendor performance, and system improvements.
- Create employee resources that make equity easier to understand at important moments such as onboarding, grant issuance, vesting, exercise, and departure.
- Identify recurring manual work and implement practical automation without compromising review, security, or control.
- As the function grows, help define the team structure and determine which capabilities should be built internally versus supported by outside providers.
REQUIREMENTS
- 8+ years of progressive equity administration or equity operations experience, ideally in a rapidly scaling private or newly public technology company.
- Demonstrated ownership of complex equity operations - not only advisory or program-design experience, and a willingness to remain close to the underlying data and transactions.
- Strong knowledge of stock options, RSUs, vesting and settlement events, tax withholding, employee mobility, and the operational requirements of equity plans.
- Hands-on experience administering a leading equity platform and working with connected HRIS, payroll, accounting, and reporting systems.
- A strong control mindset, including experience designing reconciliations, approval workflows, documentation, and audit support.
- Ability to diagnose data issues, work through complex exceptions, and establish repeatable processes where no established playbook exists.
- Strong cross-functional judgment and the ability to clarify ownership and drive decisions across Legal, People, Tax, Payroll, Finance, and external advisors.
- Clear written and verbal communication, including the ability to explain an employee’s equity accurately without giving personal tax or legal advice.
- Strong discretion when handling compensation, ownership, transaction, and employee data.
- Ability to manage several time-sensitive workstreams while maintaining accuracy and following issues through resolution.
PREFERRED QUALIFICATIONS
- Certified Equity Professional certification or meaningful progress toward it.
- Experience supporting international equity programs and cross-border employee mobility.
- Experience with significant corporate transactions affecting equity (e.g., acquisitions, tender offers, financings).
- Working knowledge of stock-based compensation accounting and the data Accounting needs for close, forecasting, audit, and financial reporting.
- Familiarity with insider trading policies and equity compliance in highly regulated environments.
- Experience building or expanding an equity operations team.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Partner Program Manager.
About the job
As we expand our partner ecosystem to support global growth targets, we are expanding our team to scale responsibly. We are seeking a versatile
Partner Program Manager
to drive an exceptional experience across our Systems Integrators (SIs), ISVs, Resell, and Technology partners. This balanced role bridges the gap between high-touch partner experience, strategic cross-functional project management, and advanced lifecycle automation. If you have a deep background in partnerships, an AI-forward mindset for process optimization, and hands-on experience with modern ecosystem toolsets, this role offers an exciting opportunity to shape the future of our global network.
In this role, you won't just follow a static blueprint—you will help build it. We are seeking a highly proactive partner program manager to drive exceptional experiences for our Systems Integrators (SIs), ISVs, Resell, and Technology partners. You will take the lead on optimizing the end-to-end partner journey, managing cross-functional projects, and eliminating operational friction.
This position requires a "can-do" attitude and a passion for continuous improvement. You will be responsible for transforming manual workflows into automated, scalable systems, managing key vendor capabilities, and implementing strategic initiatives that directly unlock ecosystem revenue velocity.
Responsibilities
In this role, you’ll:
Drive Program Modernization & Scale:
Act as an operational engine for the team, identifying process bottlenecks and proactively designing new ways to automate existing manual workflows.
Own Problem-Solving:
Step into complex challenges across the partner lifecycle and chart a clear path forward to build repeatable, programmatic solutions.
Optimize the Partner Experience:
Lead and refine core partner onboarding pathways, lifecycle touchpoints, and support workflows to deliver a seamless, world-class journey for external ecosystems.
Accelerate Partner Revenue Mechanics:
Build and execute operational frameworks that eliminate transaction friction, streamline incentive administration, and maximize partner-sourced revenue pipelines.
Manage Technology & Vendor Capabilities:
Serve as a strategic owner for key components of our partner tech stack and vendor relationships, ensuring our data models and tools are optimized for ecosystem scale rather than mere maintenance.
Orchestrate High-Touch Communications:
Develop and execute comprehensive partner engagement strategies, ensuring clear, accessible program documentation, impactful updates, and consistent enablement communications across all segments.
Lead Cross-Functional Project Execution:
Develop and run end-to-end project plans for new partner initiatives, collaborating closely with Product, Marketing, Sales, Legal, and Tech teams to ensure alignment and timely milestone delivery.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Education:
Bachelor’s degree in Business, Marketing, Communications, or a related field; relevant experience may be considered.
Experience:
5–8 years of experience in partner program or project management, partner management, strategy and operations, or a similar role within a fast-paced technology company.
The "Get-Stuff-Done" Mindset:
A proven track record of operating effectively in complex environments, turning ambiguous problems into plans, and delivering results without a rigid instructions script.
Project Management & Collaboration:
Strong project management skills, with the ability to manage complex cross-functional timelines, align diverse stakeholders, and drive accountability.
Communication & Content:
Excellent written and verbal communication skills for translating complex program guidelines into clear, compelling partner assets, guides, and updates.
Desired:
Ecosystem Acumen:
Solid understanding of modern partner program structures, lifecycle methodologies, and experience working with SIs, ISVs, Resell, or Technology tracks.
Tech Stack & Automation Familiarity:
Hands-on exposure to CRM and partner ecosystem technologies (such as PRMs, account-mapping utilities, or data integration tools) with a strong desire to leverage software and AI to remove manual tasks.
Revenue Orientation:
Experience designing or supporting commercial program models, referral paths, or joint sales plays that directly drive channel pipelines.
Advanced Degree:
BA/BS degree or equivalent required. MBA is a plus.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $146,200.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700.
Based in the San Francisco Bay area, California: $137,520 - $171,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 23,2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
As
Cook B
, you will support daily kitchen operations by preparing ingredients, cooking assigned menu items, and assisting with mise en place and service preparation. You will work closely with senior kitchen staff to maintain food quality, organization, and efficiency while following established food-safety and hygiene standards.
If you are a motivated, reliable, and detail-oriented individual eager to develop your culinary skills and contribute to a professional kitchen team, we encourage you to apply for this position.
Job Responsibilities
Food Preparation & Cooking
Wash, peel, trim, and cut vegetables, meat, and other ingredients.
Complete basic food-preparation tasks and cook assigned menu items according to recipes and instructions.
Support the Chef de Partie and Cook A with mise en place and service preparation.
Kitchen Operations & Stock Management
Keep ingredients, utensils, and workstations ready for production.
Check ingredient freshness and report shortages, damage, or quality concerns.
Assist with receiving, storage, and stock rotation.
Develop speed, accuracy, knife skills, and consistency through daily kitchen work.
Hygiene & Food Safety
Keep work areas, utensils, and equipment clean and organized.
Follow food-safety, allergen, hygiene, and workplace-safety procedures.
Follow instructions carefully and ask for clarification when needed.
You will thrive if you have…
1–2 years of experience in a professional kitchen. Culinary graduates with good practical training may also be considered.
Ability to work in shifts (5:00 am - 2:00pm ), (6:30 am- 2:30 pm ),(7:30am-3:30pm)
Basic cooking skills, including safe knife handling, cutting techniques, weighing, portioning, and basic cooking methods.
Ability to complete mise en place according to instructions, recipes, and shift requirements.
Ability to follow recipes, quantities, and presentation instructions accurately.
Basic practical knowledge of personal hygiene, cleaning procedures, proper food storage, and cross-contamination prevention.
Ability to keep the workstation clean, organized, and ready for production.
Willingness to follow instructions, accept feedback, work as part of a team, and report problems or shortages promptly.
Positive attitude towards learning, developing culinary skills, taking responsibility, and maintaining reliability.
Culinary studies and previous experience in a similar kitchen environment are considered an advantage.
Fluency in Greek is mandatory. English or Russian is a plus.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract.
Transparent performance reviews, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
21 days vacation leave & 10 days paid sick leave.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A fully equipped office in Limassol, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
Benefits are provided in accordance with the company's policies and eligibility criteria.
Мы ищем Social media менеджера, который будет вести Instagram бренда: придумывать контент, организовывать его производство и публиковать. 1__Вам предстоит развивать уже существующий аккаунт Instagram, вести его (reels + посты + работа в комментариях с аудиторией).
Location: Warsaw
Workplace: Hybrid
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
This role will be on-site in Warsaw.
TEAM
You will be an integral part of a newly established internal studio, a dynamic and focused team dedicated to one of our most promising prototype in scale. This studio is specifically chartered to improve this high-potential game up to the successful and market-ready title it is meant to become.
ROLE
We’re seeking a talented and seasoned Game Designer who is deeply passionate about RPG/midcore games and laser-focused on creating the next big hit. With extensive experience in the industry, you'll play a pivotal role in delivering fun to millions of players. As the driving force behind the game's success, you'll ensure the game reaches the highest standards of quality and innovation.
- Define a clear, cohesive design pipeline
- Pitch and implement big features to the team, deconstructing them into smaller components
- Own game balancing, pace, feel
- Always back up your ideas with available data points
- Ability to deconstruct and analyze mobile games mechanics
- Get involved in all aspects of game development: UI, UX, Game Design, logic, performance, etc.
- Fine-tune game balancing, pacing, and feel
- Benchmark the market to stay on top of new trends
- Understanding of models and tools to analyze gameplay and user behavior
- Proficiency in Unity a huge plus
- Familiarity with Figma or similar visual collaboration software
- Able to create a playable prototype individually as well as within a team
PROFILE
- At least 5 years of professional experience in Game Development and at least 3 years as a game designer
- Experience working on mobile games, F2P or RPG
- Experience in designing LiveOps for a live product is a huge plus
- Creative and hacker mindset
- Good sense of gameplay experience, and special attention to detail
- Communication skills in English, both written and verbal
- Knowledge of casual games
- Deep collaboration mindset, including excellent interpersonal and communication skills, and a positive mindset towards receiving, acting on, and giving feedback
- Accountability, independence, and responsibility when given ownership over your work
- An eagerness to learn new ways to perform your tasks in a more efficient way, and to improve yourself day after day
- AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work
BENEFITS:
- Best-in-class compensation
- Other benefits according to the country you reside
Location: Warsaw
Workplace: Hybrid
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
This role will be on-site in Warsaw.
TEAM
You will be an integral part of a newly established internal studio, a dynamic and focused team dedicated to one of our most promising prototype in scale. This studio is specifically chartered to improve this high-potential game up to the successful and market-ready title it is meant to become.
ROLE
As a Product Specialist for one of our Midcore Studio, you will be at the heart of the game's evolution. You will work closely with a multidisciplinary team of engineers, artists, and product experts to design, test, and refine features that keep our players engaged and entertained.
- Participate in the design and creation of engaging, challenging, and fun levels that maintain player interest and progression
- Develop and iterate on game mechanics and features that enhance the core gameplay loop
- Analyze player behavior, game metrics, and feedback to identify opportunities for improvement
- Collaborate with engineers and artists to bring level designs and features to life
- Structure, run, and monitor A/B tests to validate design decisions and optimize player experience
- Balance game difficulty curves to ensure appropriate challenge and retention across all levels
- Stay up-to-date with the hybrid-casual and midcore game market, analyzing competitor games and emerging trends
- Test and playtest levels and features to ensure quality and enjoyment
- Work iteratively, rapidly prototyping ideas and incorporating feedback from the team and data
PROFILE
- 2+ years of professional experience in game design, product specialist, or similar role in the mobile gaming industry
- Strong passion for mobile midcore and hybrid-casual games, with a deep understanding of what makes them engaging and successful
- Analytical mindset with the ability to interpret data, identify trends, and make data-driven design decisions
- Understanding of player psychology and what drives engagement, retention, and satisfaction in puzzle games
- Strong communication skills and ability to clearly articulate design ideas to cross-functional teams
- Iterative mindset with the ability to rapidly test, learn, and improve designs based on feedback
- AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work
- Fluent in English
- Bonus: Experience with Unity or game development tools, knowledge of A/B testing methodologies, experience shipping successful mobile games
BENEFITS
- Best-in-class compensation
- Other benefits according to the country you reside
Location: Deliveroo; London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Team
The Enterprise restaurant team is responsible for the strategic vision, acquisition, management and growth of our partnerships with the world’s largest restaurant groups. In the UK & Ireland, this means the local arms of our largest global brands. Given the scale of these partners, this team is a critical piece of Deliveroo’s growth and success.
3 days in our London HQ is required.
The Role
As a Client Partner, you will lead the relationship, strategy, project planning and account management for one or more of our largest global restaurant partners in the UK & Ireland. You will own the past and future of those relationships: building the annual joint business plan, leading contract negotiations and renewals, and working cross-functionally with marketing, finance, legal, analytics, operations and product to deliver it. You will also work with the partner’s EMEA and global counterparts, and partner closely with the DoorDash and Wolt EMEA and Global team to bring world-class technology and best practices to your accounts.
What you'll be doing
● Own the overall off-premise strategy for your partners across every phase of the relationship (piloting, rollout, support and growth)
● Lead contract negotiations and renewals, agreeing terms that unlock mutual value and grow like-for-like sales and take rate
● Use data and insights (SQL, dashboards and analysis) to find growth opportunities, build the business case for recommendations and sell Deliveroo’s suite of products and services into strategic clients
● Oversee partner-specific needs such as POS integrations, customised reporting, menu optimisation, merchant marketing and operational improvements
● Lead business reviews and present to partner executives and Deliveroo senior leadership, handling challenging questions with confidence
● Work cross-functionally and serve as a working team lead across marketing, finance, legal, analytics, operations, product and support
● Help raise the analytical capability of the team by sharing best practice, and contribute to the hiring and development of the Enterprise team as it grows
Requirements
Requiring a high level of commercial skills, you will demonstrate excellence in selling, negotiation and account management, combined with the passion and drive to shape the culture of an inclusive, sustainable and successful team.
You have 5+ years of experience in management consulting, business strategy and analytics, strategy and operations, investment banking, account management, business development or other analytically-intensive and client-facing roles
You have strong SQL skills: you can pull, read and manipulate large data sets yourself and turn them into insight (other forms of data experience can be considered)
You have a track record of end-to-end problem solving: spotting a problem, ideating a solution and taking it all the way to a measurable, high-value outcome with cross-functional teams
You are an excellent data storyteller who can build a clear narrative from data and present it, and defend it, to senior executives
You have proven success working in cross-functional teams to build creative solutions, with strong project management, organisation and presentation skills
You are a problem solver at core with a strong bias for action, you like rolling up your sleeves as much as you like the big picture, and you are comfortable with a fast pace and several moving parts
You know how to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidance
You have well-developed negotiation skills and the ability to flex your style to all levels and situations
You are comfortable using AI tools day to day to work faster and smarter
Nice to have: experience with global or US brands, tech or startup exposure, marketplace, logistics or unit economics knowledge, and prior people leadership or hiring experience.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Poland; Bulgaria; Ukraine; Hungary; Czechia; United Kingdom; Ireland
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ABOUT THIS ROLE
ClickUp is looking for a Senior Database Reliability Engineer to join our Database Operations team. You’ll be responsible for the performance, integrity, security, and availability of our PostgreSQL databases running on Linux in AWS. This role focuses on day-to-day database administration, operational excellence, and ensuring data is consistently reliable and well-managed across environments.
KEY RESPONSIBILITIES
- Administer, monitor, and maintain PostgreSQL databases (250GB+) in production environments (AWS RDS, Aurora, EC2)
- Ensure database availability, performance, and data integrity through proactive monitoring and maintenance
- Perform routine database administration tasks including patching, upgrades, vacuuming, reindexing, and statistics management
- Execute and manage backup, restore, and disaster recovery procedures, including regular testing of recovery plans
- Handle user access management, roles, and database security to ensure compliance with best practices
- Perform capacity planning, storage management, and growth forecasting
- Troubleshoot database issues, including performance bottlenecks, locking/contention, and failed jobs
- Support application teams with query tuning, schema changes, and release deployments
- Manage database migrations, upgrades, and change requests with minimal downtime
- Maintain documentation for database configurations, standards, and operational procedures
- Participate in on-call rotations and provide support for production incidents
QUALIFICATIONS
- 7+ years of experience in a senior database administrator or Database Engineering role
- Strong hands-on PostgreSQL administration experience, including backups, recovery, and performance tuning
- Solid understanding of database security, access control, and compliance practices
- Experience managing large-scale production databases (250GB+), including maintenance and lifecycle management
- Strong Linux administration skills (processes, disk, memory, networking)
- Experience with monitoring tools and performance diagnostics
- Proficiency in SQL and at least one scripting language (Bash, Python, or similar)
- Familiarity with cloud-based database deployments, preferably AWS (RDS, Aurora, EC2, S3)
- Strong organizational and documentation skills
NICE TO HAVE
- Experience with database auditing, compliance, or governance frameworks
- Familiarity with ETL processes, data pipelines, or reporting systems
- Experience with high availability setups, replication, and failover management
- Exposure to other database systems (MySQL, SQL Server, or NoSQL platforms)
- Experience supporting enterprise or highly regulated environments
#LI-REMOTE
#LI-CC1
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
We’re seeking a
Senior Manager, Site Reliability Engineer
to join our team and help ensure the stability, scalability, and reliability of Backblaze production systems.
About the Role
We are seeking an experienced Senior Manager to lead within our Site Reliability Engineering (SRE) organization. The ideal candidate brings deep experience developing engineering strategies, leading high-performing technical teams, and translating reliability priorities into measurable outcomes.
As a leader at Backblaze, you will work across the organization to help achieve our reliability and operational goals, including partnering with engineering leaders, executives, customers, and other key stakeholders. This role will focus on unlocking the potential of our engineers through observability, automation, operational excellence, and continuous improvement.
What You'll Do
Hire, lead, mentor, and develop a high-performing team of Site Reliability Engineers, including coaching, career development, and performance management.
Manage other engineering managers as required and help develop leadership capability within the organization.
Establish team goals, objectives, and reliability priorities, ensuring commitments are delivered or expectations are proactively reset when circumstances change.
Collaborate with engineering leaders across Backblaze to define strategic priorities and execution plans.
Develop and improve automation that accelerates the deployment of new storage vaults, core servers, and supporting infrastructure.
Own and improve vulnerability management and patching schedules to ensure contractual, operational, and security requirements are met.
Drive complex reliability initiatives from problem discovery through implementation and resolution.
Partner with engineering teams to improve observability, monitoring, and alerting and provide meaningful insight into the health and performance of Backblaze infrastructure.
Lead analysis of SLA and reliability performance, identify areas of risk, and drive corrective actions.
Participate in leadership on-call rotations, major incident response, and post-incident reviews to continuously improve service reliability.
Provide leadership during incidents and ensure root cause analyses, corrective actions, and follow-up work are completed effectively.
Apply established ITIL and operational processes across incident, change, problem, and capacity management.
Partner with Engineering, Customer Success, Product, and Operations teams to support resilient system design and reliable production operations.
Engage with customers to understand their reliability needs and ensure stability priorities reflect customer experiences and business requirements.
Work with vendors and service providers to troubleshoot service issues and monitor SLA performance.
Lead cross-functional initiatives to identify gaps in observability, operational processes, reliability, and infrastructure management.
Identify recurring operational issues and develop long-term strategies and action plans to address them.
Document systems, share learnings, and promote a reliability-focused engineering culture across Backblaze.
The Right Fit
10+ years of experience in site reliability engineering, systems engineering, infrastructure, or production operations, including significant engineering leadership experience.
Demonstrated experience building, managing, mentoring, and developing high-performing technical teams.
Experience leading reliability or infrastructure organizations operating large-scale, production-grade systems.
Strong understanding of deploying and managing large fleets of Linux hosts, with a strong emphasis on automation.
Strong knowledge of observability and monitoring technologies such as VictoriaMetrics, Prometheus, Grafana, OpenSearch, or comparable platforms.
Experience establishing operational procedures, runbooks, incident processes, and reliability practices at scale.
Strong understanding of storage systems, including storage performance, sharding, distributed architectures, and storage algorithms.
Understanding of load-balancing technologies and services, including IPVS or comparable technologies.
Experience managing security-focused infrastructure operations, including patching, hardening, vulnerability identification, and remediation.
Demonstrated ability to lead major incidents and post-incident processes, including root cause analysis and corrective action planning.
Experience using automation and AI-assisted technologies to improve engineering productivity, system performance, operational efficiency, or scalability.
Ability to independently take ownership of complex problems and drive initiatives from discovery through resolution.
Strong communication and collaboration skills, with the ability to work effectively with engineers, executives, customers, vendors, and cross-functional stakeholders.
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Bonus Points For
Experience operating infrastructure at hyperscale or within a hyperscaler environment.
Experience in SaaS, cloud infrastructure, service provider, storage, or large-scale distributed systems environments.
Experience with object storage or other large-scale storage platforms.
Familiarity with ITIL or OSS operational practices.
Experience defining, managing, and improving SLOs and SLAs.
Experience with AWS, Google Cloud Platform, Microsoft Azure, or other major cloud platforms.
Experience leading teams through significant infrastructure scaling, reliability, or operational transformation initiatives.
Backblaze Perks
Equity grants for eligible full-time employees.
Annual company bonus program.
Medical, dental, and vision benefits for eligible employees and family members.
401(k) program.
Employee Stock Purchase Plan.
Flexible vacation policy.
Parental leave benefits.
MacBook Pro and workstation support.
Childcare support.
Fertility treatment and family-building support.
Learning and development opportunities.
Commuter benefits where applicable.
A culture that supports a healthy work-life balance.
To provide greater transparency to candidates, Backblaze shares base pay ranges for U.S.-based positions. Compensation ranges are established based on factors including function, level, and location. Final offers may vary based on candidate location, relevant experience, skills, and applicable licenses or credentials.
The expected salary range for this role is $178,000 - $210,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Lithuania
Workplace: Hybrid
ABOUT ENEBA
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT THE TEAM
Before a gamer buys from Eneba, they look us up online. What they find in the results, such as our Trustpilot score, review snippets and community threads, often decides whether they trust us enough to purchase. Reviews and opinions also shape what search engines show about us, and that shapes what the next customer believes.
The Reputation and Community Operations team manages that. We track how Eneba is perceived, work out what is driving it, and act on it, so that the story people find about us is accurate, current and earned.
ABOUT YOU
As a Reputation and Community Operations Specialist, you will read the public signals about Eneba, respond where it matters, and bring what you learn to the teams who can fix the root causes. You will also help build a community that is healthy and welcoming. We want to strengthen our team with a flexible person who writes well, stays calm under pressure and is curious about why customers feel the way they do.
RESPONSIBILITIES
- Monitor and respond to feedback: Track reviews, ratings and community discussions about Eneba, and respond where it has the most impact.
- Analyse sentiment trends: Identify the factors behind changes in public sentiment and present clear, evidence-based findings.
- Escalate and resolve recurring issues: Raise recurring issues with Support, Product and other teams, with supporting evidence and a defined ask, and follow up until they are resolved.
- Engage with the community: Take part in community spaces as a genuine, recognisable presence. Welcome new members, answer questions, de-escalate tense discussions and pass member feedback on to the relevant teams.
- Report on and improve public ratings: Contribute to regular reporting and, over time, take ownership of initiatives to improve Eneba’s public ratings.
REQUIREMENTS
- Less than a year of hands-on experience taking part in and/or growing online communities on platforms such as Reddit and Discord, along with a background in customer support, community management, social media or reputation management, and a real interest in gaming culture.
- Excellent written English and the ability to handle customers with clear, empathetic and professional communication, staying composed in difficult conversations and committed to resolving issues.
- A structured, organised approach to work, with strong ownership, a proactive mindset, and the ability to manage several priorities and work across teams independently.
- Curiosity about what drives customer sentiment, and confidence interpreting data trends.
- Flexibility and adaptability to work in a shift-based schedule, including occasional late evenings and weekends, particularly around major game releases and other high-impact periods.
COMPENSATION: €21,420 - €22,260 A YEAR;
Salary ranges may vary. We're seeking candidates with varied experience levels; from individual contributors to functional leaders in this space.
We're an international team and our business language of choice is English. Good English level is required, proficiency is preferred.
WHAT IT'S LIKE TO WORK AT ENEBA
- Opportunity to help scale a unique product.
- Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote, opportunity to work and travel.
- Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: London, England, United Kingdom
Who We Are
At OKX, we believe that the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to security and reliability, we provide an essential trading platform for the world's investors and institutions. We are safe and reliable, backed by our Proof of Reserves. As strong believers in the value of blockchain technology, we are committed to building a more inclusive and open financial future and we know that starts with the people who build it.
About the team
OKX's Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. We are a high-functioning, collaborative and fast-paced team who enjoys the cutting-edge nature of our work and our industry. Our team of 60+ lawyers are located around the world, and the OKX Chief Legal Officer is based in the United States.
About the opportunity
As Deputy General Counsel and Head of Legal, UK, you will lead the UK legal function, working closely with the UK CEO and other key UK stakeholders and reporting into the Global Legal team. You will provide strategic legal advice to the UK business and work closely with global legal colleagues and senior business leaders on regulatory, commercial and strategic matters.
You will be a member of the UK management team and represent the legal function at relevant Board and committee meetings.
The right candidate will have direct legal experience and an enthusiastic belief in the digital asset space, 14+ years of experience working for a top-tier law firm, in-house at a financial services or digital assets company or with a financial services regulator and possess excellent writing and analytical skills. The ideal candidate has deep experience in financial services and digital asset regulation, U.K. licensing, marketing and advertising, and contract law.
We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services.
What You’ll Be Doing
Supporting OKX's business expansion into the United Kingdom. This role will be the primary legal point of contact for the OKX U.K. entity, and will be called upon to support the business in its licensing and legal efforts to expand into the U.K. Market. The right candidate will also have experience in government and regulatory relations and will be responsible for ensuring OKX is a valued contributor to the developing legal frameworks in the sector. This will include representing OKX in relevant industry associations and promoting OKX's view point in consultation efforts.
Supporting the business in virtually all legal coverage areas, including but not limited to product development, regulatory matters, IP and trademark enforcement, corporate governance, licensing efforts, token listings for OKX U.K., contract negotiation, compliance legal support, institutional sales and partnerships, and marketing and advertising;
Analyzing and advising on the legal risk of new and existing digital assets and managing the legal component of the new asset review process;
Collaborating with product and business development teams to achieve company-wide projects and goals; and
Managing legal requests from all areas of the business and effectively advising on legal concepts and legal risk with an eye towards the strategic goals of business leaders.
You will be working from OKX's London office three days a week. You may work remotely two days a week.
What We Look For In You
Law degree at a top-tier law school and qualified to practice law in the U.K.
14+ years of legal experience at a top-tier law firm and/or in-house legal team, preferably in the cryptocurrency/digital assets and/or financial services industry.
Experience advising on digital asset and blockchain technology legal issues and have a basic understanding of the relevant legal and regulatory landscape.
Experience working with the Financial Conduct Authority (FCA) and obtaining U.K. financial services and/or crypto exchange licenses.
Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment.
Ability to effectively advise and build trust with business teams.
Ability to navigate through a rapidly-changing legal landscape and deal with legal ambiguity.
Ability to work in a high-functioning legal team and feel comfortable in a collaborative working environment.
Self-starter, quick learner who is highly driven, proactive, responsive and precise.
Experience working on cross-jurisdictional matters and a global legal team.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Sliema, Malta
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the team
OKX’s Legal team provides legal advice and guidance to the Company across all coverage areas and geographic locations, and supports business growth and development by working with all teams within the company to help them achieve their goals. We are a high-functioning, collaborative and fast-paced team who enjoys the cutting-edge nature of our work and our industry
About the Opportunity
You will report to the team’s European Associate General Counsel based in Malta. You will work closely with all members of the Global Legal team and business leaders throughout the company, but will concentrate on supporting OKX's European entities, which are based in Malta.
The right candidate will have a basic understanding of and enthusiastic belief in the cryptocurrency/digital asset space, 5+ years of experience working for a top law firm or in-house at a fast-paced, business, and possess strong academic credentials and excellent writing and analytical skills. The ideal candidate should also possess experience working on matters pertaining to cryptocurrency/digital assets, and/or touching upon financial services laws and regulations (for example MICA, GDPR, MIFID).
We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services.
What You’ll Be Doing
Support the business in virtually all legal coverage areas, including but not limited to complaints and litigation handling, product development, corporate governance, contract negotiation, regulatory matters, compliance legal support, institutional sales and partnerships, and marketing/advertising;
Analyze and advise on the legal risk of new and existing digital assets and manage the legal component of the new asset review process;
To the extent needed, manage civil or regulatory litigation matters and retain and supervise outside counsel;
Manage on-going license obligations, communicating with the Regulator, drafting and maintaining internal policies, and working collaboratively to support the legal function;
Collaborate with product and business development teams to achieve company-wide projects and goals;
Assist as needed with corporate governance, and other corporate matters; and
Manage legal requests from all areas of the business and effectively advise on legal concepts and legal risk with an eye towards the strategic goals of business leaders.
What We Look For In You
Must possess the academic degree of Doctor of Law (LL.D.) or Master in Advocacy and have obtained the warrant necessary to practice as an Advocate pursuant to the laws of Malta;
Resident of Malta;
5+ years of experience at a top-tier law firm and/or in-house legal team, preferably in a financial services or crypto industry;
Experience advising on cryptocurrency and blockchain technology legal issues (or strong interest and knowledge in the field) and have a basic understanding (or eager to learn) about the relevant legal/regulatory landscape;
Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment;
Ability to effectively advise and build trust with business teams;
Ability to navigate through a rapidly-changing legal landscape and deal with legal ambiguity;
Ability to work in a high-functioning legal team and feel comfortable in a collaborative working environment;
Self-starter, quick learner who is highly driven, proactive, responsive and precise;
Experience working on cross-jurisdictional matters and a global legal team;
Drafting, reviewing and negotiating contracts.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Sliema, Malta
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Compliance function at OKX is responsible for the overall compliance culture at the company. We're a team of risk-minded problem solvers who advise the business on the company's regulatory obligations and enterprise risk.
The successful candidate will have prior AML transaction monitoring and investigations experience in the financial services, FinTech or cryptocurrency industries. You will help detect unusual activity, suspicious/illegal behaviors and patterns, as well as assist in projects focused on preventing and detecting financial crimes.
As part of the AML Investigations team, you will be responsible for conducting a variety of tasks such as investigations, conducting enhanced due diligence, preparing narrative information for SAR filings, and participating in ad-hoc projects as needed. You will utilize internal and external investigative resources and apply logical research techniques.
What You’ll Be Doing
Conduct thorough investigations on users' account activities as a result of transaction monitoring alerts.
Where appropriate, collaborate cross-functionally in the investigation of transaction monitoring cases.
Make determinations and recommend escalation decisions on cases investigated.
Prepare SAR materials and draft SAR narratives.
Conduct research using internal and external sources to help determine potentially suspicious activity and disposition of adverse news
Create, update and maintain files and records related to all supporting information used during investigation.
Assist with ad hoc projects incl. QA alert dispositions, validation of the transaction monitoring system or any updates, training, etc.
What We Look For In You
3+ years experience in conducting AML-related account activity analysis, due diligence, and investigations in a financial services institution.
Strong writing, analytical and communications skills. Must be able to execute tasks within tight deadlines.
Strong interpersonal skills are necessary to work effectively with colleagues across regions and business units.
Should be a self-starter, organized, detail oriented, and results driven.
Excellent command of spoken and written English is required.
Nice to Haves
Prior experience working in a multi-national or matrix environment.
Knowledge with AML/CFT/Sanctions, money transmission regulations, and industry best practices.
Familiarity with commonly used transaction monitoring & reporting tool(s), such as Chainalysis.
Relevant industry certifications, e.g. CAMS.
Cryptocurrency experience is a plus.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Home Based - Americas; Home based - EMEA; Office Based - London, UK
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of globally-distributed collaboration, with 1500+ colleagues in 90+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing. We are privately held with the intention to list on a public exchange.
We are expanding our in-house legal team, creating opportunities for exceptional lawyers as Legal Counsel at various levels. Successful candidates will be rigorous and effective practitioners with a track record of academic achievement and social engagement. At Canonical they will have the opportunity to work on a variety of transactional matters in the technology and enterprise software realm, as well as the contracts that underpin global employment, contracting and partnerships. Successful candidates will work closely with Canonical and external legal counsel in Europe and the Americas, and colleagues worldwide.
Candidates must be able to demonstrate good commercial judgement as well as being organised, efficient, and capable to provide high quality legal and commercial advice. We are looking for a rigorous work ethic, detailed analysis, conscientiousness, and the ambition to identify opportunities for improvement.
Location
: This is a remote role available in EMEA and AMER, with the option of working from our London office.
What your day will look like
Drafting, reviewing, and negotiating commercial contracts with customers and vendors in many countries across the globe
Providing legal support to various internal clients across the company, including Canonical’s sales organisation
Interfacing with cross-functional teams to support company initiatives
Utilising Canonical’s contract management system to ensure accurate data is
maintained for signed contracts
Working with local counsel in many countries to seek and implement advice
What we are looking for in you
An exceptional academic track record from both high school and
university
A degree in law, JD or equivalent, and active licence to practise law or current
progress towards that
Drive and a track record of going above-and-beyond expectations
Strong organisational and prioritisation skills with the ability to work in
a fast-paced, multi-cultural environment
Effective both independently and as part of a team
A passion for technology evidenced by personal initiatives and projects
Professional written and spoken English with excellent drafting and presentation skills
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
Appreciative of diversity; polite and effective in a multicultural multinational
organisation
Excellent interpersonal skills, curiosity, flexibility, and accountability
Thoughtfulness and self-motivation
Result-oriented, with a personal drive to meet commitments
Business level written and spoken English.
Sincere personal motivation aligned with our mission.
International travel 2-4 times a year for company events up to two weeks long.
Additional skills we value
Experience in commercial transactions, intellectual property, or corporate law
Leadership and the ability to influence others to embrace new ideas or
practices
Understanding of the open source software community and values
Understanding of the technology industry - silicon, data centers, PCs, connected devices, and software
Experience working on in-house legal team and/or law firm
In addition we expect that you will match our values, by being:
Precise, taking care to deliver correctness and clarity.
Reliable, delivering high quality work that builds trust and confidence.
Accessible, collaborating to build products and systems that are usable.
Adroit, blending enthusiasm, knowledge, adaptability, style and character.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All
Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: United Kingdom; Ireland
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
This is a builder's role, where you'll own both the technical depth and commercial outcomes for some of ElevenLabs' most exciting customers across the UK & Ireland region, sitting at the intersection of product, engineering, and revenue.
You'll get ahead of the problem. You'll dig into how customers deploy ElevenLabs across web, mobile, and their systems, spot the problems before they do, inspire new use-cases and own the solution end to end. You'll own the number too: renewals, expansion and cross-sell. Success here means driving real revenue retention and growth for your book of business.
WHAT THIS LOOKS LIKE DAY TO DAY
You'll run onboarding, enablement, and growth across ElevenLabs' full platform, core speech models, creative tools, and Agents. You'll advise customers on production deployment, not just theory, digging into usage and performance data to catch friction early and keep adoption moving.
You'll also own commercial outcomes for a defined book of business against clear targets: Gross Revenue Retention, Net Revenue Retention, cross-sell, and net expansion. You'll spot expansion opportunities early, own renewals and upsells end to end, and work closely with Sales, Engineering, and CS leadership to turn technical wins into revenue.
REQUIREMENTS
- 5+ years of Customer Success, Account Management or Technical Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the UK & Ireland region
- Proven experience of owning and managing a defined Book of Business
- Fluent in English
- Proven experience working across the UK & Ireland market. Knowledge of the landscape and cultural nuances
- Familiarity and experience with building and deploying AI agents
- Strong builder mindset - you thrive in ambiguity and being a pioneer, finding ways to innovate across a full region or market to drive revenue outcomes
- Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs
- Proven experience working cross functionally with Sales, Engineering, Product, and Marketing teams
- Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities along with renewals
- Excellent problem-solving, technical, and analytical skills to address customer needs and concerns
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization
- Self-motivated and able to work independently in a remote or distributed team environment
LOCATION
This role is remote-first, so it can be executed from anywhere in the UK or Ireland.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
УдалённоRemote, United Kingdom
УдалённоThe base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only
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leadDeliveroo; London, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоseniorPoland; Bulgaria; Ukraine; Hungary; Czechia; United Kingdom; Ireland; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com