Задачи:
— Делать исходящие звонки для назначения и подтверждения встреч
— Профессионально общаться с клиентами по телефону и электронной почте
— Управлять календарями и координировать расписания
— Вводить и поддерживать точную информацию в базах данных клиентов
— Следовать установленным процессам и инструкциям клиентов
— Обеспечивать надежную административную поддержку в течение рабочей недели
Требования:
— Теплое, профессиональное общение
— Уверенность в телефонных разговорах с клиентами
— Высокая организованность и внимание к деталям
— Надежность и отзывчивость
— Способность работать самостоятельно и эффективно управлять временем
— Умение следовать подробным инструкциям и адаптироваться к предпочтениям клиентов
— Готовность осваивать новые технологии
— Опыт административной поддержки, планирования, обслуживания клиентов или другой клиентской роли
— Желание долгосрочной профессиональной работы
— Опыт удаленной работы приветствуется, но не обязателен
Условия:
— Частичная занятость 20–30 часов в неделю
— Работа 100% удаленно, с понедельника по пятницу, в стандартные рабочие часы (примерно 8:30–17:00 по часовому поясу клиента)
— Гибкий график, часы работы могут быть разбиты на несколько блоков в течение дня
— Требуется постоянная доступность в будние дни
— Обучение и поддержка с 8–12 часами обучения в неделю на начальном этапе
— Постепенное увеличение часов работы по мере прохождения адаптации
— Требования к домашнему офису: тихое профессиональное рабочее место, надежный высокоскоростной интернет, компьютер с Windows 11, возможность участвовать в видеовстречах и обучении
— Запрещены Mac, iPad, Chromebook и виртуальные машины
— Требуется успешное прохождение комплексной проверки биографии
— Оплата от $18.50 до $20.00 в час, с возможностью пересмотра после 6 месяцев и дальнейшего повышения
География:
— Прием на работу только в штатах США: AL, AZ, FL, GA, ID, KY, LA, MI, MO, NC, OH, OR, SC, TN, TX, UT, WY
— Кандидаты должны проживать в одном из указанных штатов
— Прием на работу вне США не осуществляется
УдалённоAvailability is needed during standard business hours, generally 8:30 AM–5:00 PM in the client’s time zone; Applicants must reside in one of the states listed above to be considered
Одна из продуктовых команд крупного проекта в сфере цифрового автолизинга развивает цифровую платформу, через которую выдаётся автотранспорт в лизинг. Платформа автоматизирует большую часть бизнес-процессов автолизинга - от подачи заявки до подписания договора. Проект разделён на команды, каждая отвечает за свою часть функционала.
Стек проекта: Java, React, PostgreSQL, RabbitMQ, Kafka, Bitrix24.
Инструменты: Jira, Confluence, Zephyr, Postman, Swagger.
Обязанности:
— Ручное функциональное и регрессионное тестирование;
— Написание и поддержка тест-кейсов по требованиям и ТЗ;
— Заведение багов в Jira и контроль их исправления;
— Тестирование новых фич и обновлений перед релизом;
— Проверка работы на разных устройствах и в разных браузерах (кросс-платформенное и кросс-браузерное тестирование);
— Поддержка (тестировщика подключают к вопросам пользователей о работе системы): разбор и анализ багов;
— Решение простых проблем пользователей: сброс паролей, настройка доступов, создание учётных записей, выдача ролей;
— Сбор обратной связи пользователей и передача её разработке;
— Составление и обновление FAQ и инструкций.
Требования:
— Понимание принципов тестирования, жизненного цикла ПО и архитектуры приложений;
— Знание HTTP и REST API, опыт применения;
— SQL на уровне проверки данных в БД (запросы низкой и средней сложности);
— Postman;
— Опыт тестирования асинхронного взаимодействия через RabbitMQ или Kafka;
— Опыт работы с Jira, Confluence и Zephyr;
— Уверенная работа с Windows и macOS, браузерами и мобильными устройствами;
— Внимательность к деталям и хорошие коммуникативные навыки.
Будет плюсом:
— Swagger;
— Базовое знание Java и React;
— Опыт работы с клиентами или в поддержке;
— Английский на уровне чтения технической документации.
About the Project
We are developing a high-load train scheduling system that processes large volumes of real-time railway route data. The system is built on MariaDB and includes complex logic for caching, task queue processing, and query optimization.
Technical Skills
— 5+ years of experience with MariaDB/MySQL and a deep understanding of database architecture and optimization
— Expert-level SQL knowledge (complex queries, window functions, CTEs, subqueries)
— Experience developing stored procedures and functions in MySQL/MariaDB
— Proficiency in performance optimization of queries and database schemas
— Strong understanding of indexing and optimization strategies for large datasets
— Experience with Flyway or similar database migration tools
— Knowledge of Linux/Unix and bash scripting for automation
Work Experience
— 5+ years of commercial SQL development
— Experience with high-load systems (processing millions of records)
— Knowledge of database design principles and normalization
— Experience working in a team using version control systems (Git)
Personal Qualities
— Adaptability and willingness to embrace new technologies
— Openness to innovation and modern development practices
— Commitment to continuous learning and professional growth
— Flexible thinking and the ability to quickly master new tools
Nice-to-have Technologies
— Experience using AI agents for SQL development and optimization
— Knowledge of modern automation tools in development workflows
— Experience with Jenkins or other CI/CD systems
— Knowledge of Docker for database containerization
— Experience monitoring database performance (Percona Toolkit, pt-query-digest)
— Knowledge of NoSQL solutions (Redis, MongoDB) for caching
— Experience with cloud databases (AWS RDS, Google Cloud SQL)
Domain Knowledge
— Experience with transportation or logistics systems
— Understanding of railway systems and scheduling
— Experience with real-time systems and data stream processing
Responsibilities
— Developing and optimizing complex SQL queries and stored procedures
— Designing database schemas for high-load systems
— Creating and maintaining migrations using Flyway
— Optimizing performance of existing queries and indexes
— Developing bash scripts for process automation
— Leveraging modern tools and AI agents to enhance efficiency
— Analyzing query performance and identifying bottlenecks
— Monitoring database health and planning for scalability
— Profiling queries and creating optimization plans
— Working with logs and diagnosing issues
— Participating in SQL code reviews and database design reviews
— Consulting team members on database-related topics
— Documenting architectural decisions and procedures
— Mentoring junior developers in SQL and performance optimization
— Introducing new technologies and best practices to the team
What We Offer
— Remote work
— Modern technology stack and engaging challenges
— Opportunities for professional growth within an expert team
— Access to cutting-edge tools and technologies
— Participation in technical conferences and professional training
— Hands-on experience with modern technologies and approaches
— Ability to influence architectural decisions in the project
— Mentorship and knowledge sharing with colleagues
— Exploration and implementation of AI tools in daily workflows
Задачи:
— Разрабатывать мультиагентные системы и GenAI-агентов (субагенты, оркестрация).
— Строить и сопровождать RAG-решения: векторные хранилища, пайплайны, ретривал.
— Интегрировать LLM-инструменты с внутренними сервисами через REST API и OAuth2.
— Обрабатывать и трансформировать структурированные данные (JSON, PostgreSQL).
— Проектировать промпты и LLM-сценарии: суммаризация, генерация отчётов, структурирование данных.
— Разрабатывать и эксплуатировать решения в ОС Windows.
— Обеспечивать защиту чувствительных данных в корпоративной среде.
Требования:
— Уверенное владение JavaScript / TypeScript и Python.
— Опыт создания GenAI-агентов, субагентов или мультиагентных систем.
— Опыт работы хотя бы с одним из подходов: low-code / visual (n8n, Flowise, Dify, Langflow) или code-first (LangChain, LangGraph, LlamaIndex, Semantic Kernel, CrewAI, AutoGen или аналоги).
— Опыт работы с REST API и OAuth2.
— Уверенная работа с JSON и PostgreSQL.
— Понимание принципов prompt engineering.
— Опыт с LLM-сценариями: суммаризация, генерация отчётов, структурирование данных.
— Опыт построения или сопровождения RAG-решений.
— Опыт работы с векторными хранилищами: PGVector, Qdrant, Milvus или аналогами.
— Опыт работы с LangChain или аналогичными фреймворками оркестрации LLM.
— Готовность вести разработку и эксплуатацию в ОС Windows.
— Понимание принципов защиты чувствительных данных.
Будет плюсом:
— Опыт в корпоративных или банковских проектах.
— Знание инструментов мониторинга LLM-приложений.
— Понимание архитектуры микросервисов.
Условия:
— Удалённая работа из любого региона РФ.
— Full-time, гибкий график с синхронизацией по МСК.
— Официальное оформление по ТК РФ.
— Возможность влиять на архитектуру и внедрять современные GenAI-решения в реальном корпоративном контуре.
Location: Remote; Japan (Remote); Slovakia (Remote); Spain (Remote); Czechia (Remote); Switzerland (Remote); Estonia (Remote); Singapore (Remote); Mexico (Remote); USA (Remote); Israel (Remote); Kyrgyzstan (Remote); Bulgaria (Remote); Austria (Remote); India (Remote); Iceland (Remote); Hungary (Remote); Ireland (Remote); Canada (Remote); South Africa (Remote); Brazil (Remote); Finland (Remote); UK (Remote); Romania (Remote); Cyprus (Remote); Malta (Remote); Latvia (Remote); Argentina (Remote); Poland (Remote); Uruguay (Remote)
Workplace: Remote
WHO WE ARE
Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, our annual revenue is in the hundreds of millions USD and millions use our browser on Mac https://spreadprivacy.com/introducing-duckduckgo-for-mac/, Windows https://spreadprivacy.com/windows-browser-open-beta/, iOS https://spreadprivacy.com/duckduckgo-privacy-browser-ios14/, and Android https://spreadprivacy.com/introducing-app-tracking-protection/, our search engine https://duckduckgo.com/, and the DuckDuckGo subscription https://duckduckgo.com/pro. We also offer private, useful, and optional AI, including Duck.ai https://duck.ai/, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.
Our culture https://duckduckgo.com/how-we-work of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work, you've come to the right place!
YOUR TEAM AND ROLE
Working on the Privacy Functional Team, you'll lead complex projects across key company-wide objectives. You'll protect the privacy of our users using Go, Node.js, Python, and (sometimes) Perl to write pragmatic, performant, testable code, and work on related projects. Potential projects include:
- Designing systems for improving our search indexes and AI features without compromising user privacy
- Building new features on top of our Tracker Radar https://spreadprivacy.com/duckduckgo-tracker-radar/ crawler to detect emerging privacy threats
- Implementing new privacy features and maintaining existing ones, such as our Web Tracking https://duckduckgo.com/duckduckgo-help-pages/privacy/web-tracking-protections and Email https://duckduckgo.com/duckduckgo-help-pages/email-protection/privacy Protections
As a Senior Privacy Engineer, you'll own major components of our privacy technology, taking responsibility for their maintenance and improvement over time. A key part of the role will also be participation in our privacy review and audit processes, ensuring that all product developments align with our privacy principles. In time, you'll formally mentor other engineers, supporting their career growth and the growth of the Privacy Team at DuckDuckGo.
ABOUT YOU
- Ability to lead and collaborate on high-impact and complex projects from proposal through post-mortem.
- Skills to wrangle vague problems, propose innovative solutions, and execute them effectively, involving others when necessary.
- Experience working on privacy solutions in an engineering capacity (e.g. tracker blocker, differential privacy, or similar technology).
- Deep technical understanding of online privacy threats and the existing solution space to protect against them.
- Proficiency in any of the following: Go, Node.js, Python, Perl.
- Excellent communication skills. You can validate your decisions and communicate them clearly to a variety of audiences, including non-technical stakeholders.
COMPENSATION
$178,500 USD annually and stock options. Compensation is transparent across the organization, and all team members within the same professional level and global region receive the same compensation.
Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.
Our Team Member Support Guide https://duckduckgo.com/assets/hiring/team_support_guide.pdf explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.
HIRING PROCESS
Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire https://duckduckgo.com/how-we-hire.
DIVERSITY, EQUITY AND INCLUSION
DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.
We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@duckduckgo.com to let us know the nature of your request.
PLEASE NOTE THAT:
- You’ll be required to attend meetings on camera via video conferencing
- Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend.
- While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week.
- A successful candidate must pass a background check as a condition of joining the team.
- By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.
Disclosure Statement: Use of AI in Hiring Process
As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process.
Key Principles:
- Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy https://duckduckgo.com/static-assets/files/pages/careers/DuckDuckGo-Recruiting-Privacy-Policy-effective-September-30-2025.pdf. We ensure that your personal information is protected and used solely for recruitment purposes.
- Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors.
- Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us.
By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at careers@duckduckgo.com. Thank you for your interest in joining DuckDuckGo!
#LI-DNI
Задачи:
— Администрировать Windows и Linux-серверы, Active Directory и LDAP
— Работать с сетевой инфраструктурой: MikroTik, управляемые коммутаторы, VLAN, VPN
— Разбираться с доступами, конфигурациями серверов и причинами сбоев
— Работать с GitLab, GitLab Runner и CI/CD
— Настраивать и поддерживать Docker, Docker Compose, Kubernetes
— Заниматься масштабированием серверов и кластеров
— Автоматизировать внутренние процессы: сервис-деск, боты и сервисы в Rocket.Chat
— Поддерживать учёт корпоративных AI-аккаунтов и ключей
— Автоматизировать рутинные задачи, использовать AI-инструменты и вайбкодинг
— Пользовательская поддержка и физическое подключение оборудования (не основная задача)
Требования:
— Уверенное знание Linux
— Опыт системного администрирования и работы с серверной инфраструктурой
— Понимание сетей и навыки troubleshooting
— Опыт работы с MikroTik, VPN, VLAN
— Самостоятельность в решении задач
— Опыт написания скриптов и автоматизации
— Знакомство с Docker, Kubernetes, Git, GitLab
— Интерес к AI-инструментам и вайбкодингу
Будет плюсом:
— Опыт работы с Yandex Cloud, DigitalOcean или другими облачными платформами
Условия:
— Работа из офиса в Ярославле
— Аккредитованная IT-компания
— Современный офис в центре города с кухней, библиотекой и игровой комнатой
— Гибкий график без контроля активности
— Неформальная атмосфера без бюрократии и дресс-кода
— Большой backlog инфраструктурных и автоматизационных задач с возможностью развития в DevOps-направления
В работе:
• Windows Server 2012–2025: AD, DNS, DHCP, GPO, DFS и др.;
• виртуализация: VMware / Citrix / Hyper-V;
• автоматизация на PowerShell;
• резервное копирование: Veeam / КиберБэкап;
• Exchange, MS SQL, Citrix ADC / NetScaler;
• серверы, СХД и FC-сети: HPE, Dell, Huawei, Yadro, NetApp, Brocade;
• мониторинг в Zabbix;
• расследование сложных инцидентов 3-й линии;
• участие в проектах по HA/DR, модернизации AD, развитию виртуализации и импортозамещению.
Не требуется быть экспертом сразу во всём стеке.
В приоритете — сильная база по Windows-инфраструктуре, опыт с одной из платформ виртуализации, PowerShell и системами резервного копирования.
Условия:
• Офис, 5/2, Москва
• Оформление по ТК РФ
• Возможен бонус по итогам финансового года, без гарантии выплаты
Задачи:
— Ручное и автоматизированное тестирование WebUI-компонентов;
— Тестирование внутренней логики и внешнего отображения и поведения;
— Разработка и поддержка автотестов;
— Моделирование проблем, возникших у заказчиков;
— Оформление ошибок в баг-трекинговой системе;
— Составление отчетов о тестировании.
Требования:
— Релевантный опыт работы тестировщиком от 1 года;
— Разработка тестов и автотестов на TypeScript;
— Опыт работы с PlayWright;
— ОС Linux и Windows на уровне опытного пользователя;
— Знание и навыки работы с HTML-Dom и CSS;
— Базовые знания Git;
— Профильное образование (IT/техническое);
— Преимущество: базовые знания работы с системой отчетности Allure;
— Базовые знания работы с системой непрерывной интеграции Jenkins;
— Опыт работы со средствами виртуализации;
— Базовые навыки по Python.
Условия:
— Работа в офисе: Уфа, Томск, Рязань;
— Официальное оформление по ТК РФ, полностью «белая» заработная плата, оплачиваемые отпуска и больничные;
— График работы 5/2, продолжительность рабочего дня 8 часов + 1 час на обед;
— Оплачиваемое работодателем питание в офисе или кафе;
— ДМС (добровольное медицинское страхование) - различные варианты программ, страховка от несчастных случаев;
— Изучение английского онлайн по корпоративным ценам;
— Возможность получения профессиональных сертификатов и прохождения курсов повышения квалификации за счёт компании;
— Чай и кофе в офисе за счёт компании;
— Корпоративные мероприятия и спортивные инициативы.
Задачи:
— внедрение и эксплуатация NTA решений (Suricata, PT NAD);
— внедрение и эксплуатация NGFW (PT NGFW, Check Point и многие другие);
— эксплуатация 802.1x на базе Cisco ISE (возможно Huawei NAC);
— разработка правил корреляции и сценариев выявления инцидентов ИБ сетевых устройств;
— мониторинг и расследование инцидентов в рамках SOC L2;
— участие в разработке сценариев реагирования (playbook);
— анализ выявленных инцидентов;
— аудит сетевой инфраструктуры;
— интеграция NTA (PT NAD) и WAF (PT AF) в SOC через сценарии и плэйбуки.
Требования:
— фундаментальные знания ИБ, Linux, Network;
— опыт администрирования сетевого оборудования Cisco, Eltex, Huawei;
— опыт администрирования любых МСЭ Cisco, CheckPoint, Palo Alto, PT NGFW и т.д.;
— опыт работы с Windows и Linux системами;
— опыт работы с 802.1x, Cisco ISE, Huawei NAC;
— умение анализировать журналы регистрации событий СЗИ, журналы ОС, сетевого оборудования.
Дополнительным преимуществом будет:
— курсы и сертификаты SIEM вендоров: ELK (Elastic Search) и другие;
— курсы и сертификаты Cisco, Positive, Linux и др.;
— опыт работы с NGFW вендора;
— сертификаты CCNP Security, Huawei Security, Positive сетевые решения.
Условия:
— официальное оформление со всеми социальными гарантиями.
УдалённоseniorГеография найма не уточнена, офис: Москва
Задачи:
— разрабатывать и развивать backend-сервисы на Java / Spring.
— проектировать и поддерживать микросервисную архитектуру.
— работать с интеграциями блокчейн-сетей и смарт-контрактов.
— строить и поддерживать API для клиентского приложения, внутренних инструментов и интеграций.
— работать с Kafka, PostgreSQL, очередями, событиями и высоконагруженными процессами.
— участвовать в принятии архитектурных решений и улучшении технического ландшафта продукта.
— обеспечивать надёжность, безопасность и масштабируемость сервисов.
— участвовать в code review, делиться опытом с командой и помогать усиливать инженерные практики.
Требования:
— уверенный опыт backend-разработки на Java.
— хорошее знание Spring / Spring Boot.
— опыт работы с микросервисами.
— практический опыт с PostgreSQL и Apache Kafka.
— опыт работы с AWS и Kubernetes.
— понимание принципов построения надёжных и безопасных backend-систем.
— разговорный английский язык.
— будет плюсом опыт в fintech, blockchain / Web3, а также понимание compliance и regulated environments.
— будет особенно полезно опыт интеграции блокчейн-решений в production.
— понимание смарт-контрактов и Web3-инфраструктуры.
— опыт работы в финансовых или высокорегулируемых продуктах.
Условия:
— удалённая работа, можно выбрать любую страну для проживания.
— оформление по международному контракту или по ТК РФ.
— гибкий график работы — лояльное начало дня, 8 часов рабочий день.
— возможность выбрать привычное оборудование (Mac, Linux, Windows, мониторы и пр.).
— Performance Review для выстраивания целей.
— непрерывное обучение через внутреннюю Академию и партнёрские программы.
— участие в митапах, конференциях, хакатонах, квестах, онлайн-играх.
— корпоративные программы: английский, мастер-классы, развлечения и отдых.
УдалённоseniorНепрерывное обучение: у нас есть внутренняя Академия, а также много партнёрских программ, которые поделятся знаниями не только в профессиональной сфере, но и поддержат хобби
Location: Sarajevo, Bosnia and Herzegovina
D-ploy is an
IT
and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.
We deliver innovative
IT
services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value.
We are currently looking for an
IT
Onsite Support Technician to support end-users in a professional and regulated environment in Sarajevo.
Tasks and Responsibilities
Provide first and second level IT support (hardware, software, mobile devices, and peripherals)
Act as the primary onsite point of contact for end-user IT issues
Troubleshoot incidents and service requests via ticketing system (ServiceNow)
Deliver prompt and professional user support (desk-side and remote)
Document all activities and resolutions accurately in the ticketing system
Support IT onboarding for new employees (equipment setup, user guidance)
Maintain and contribute to knowledge base documentation
Support continuous service improvement initiatives
Requirements
Fluent English and Bosnian/Croatian/Serbian (written and spoken)
Minimum 2+ years of experience in IT support / onsite support role
Strong troubleshooting skills in Windows environment and standard IT tools
Experience with ticketing systems (e.g., ServiceNow)
Excellent communication and customer-oriented mindset
Ability to work independently in an onsite client environment
Well-organized, reliable, and detail-oriented
Experience in regulated environments (e.g., GxP) is a plus
Ability to provide a clean criminal record extract (not older than 3 months)
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA? Join us and help deliver IT where it counts.
Location: Belgrade, Serbia
D-ploy is an
IT
and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.
We deliver innovative
IT
services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value.
We are currently looking for an
IT
Onsite Support Technician to support end-users in a professional and regulated environment in Sarajevo.
Tasks and Responsibilities
Provide first and second level IT support (hardware, software, mobile devices, and peripherals)
Act as the primary onsite point of contact for end-user IT issues
Troubleshoot incidents and service requests via ticketing system (ServiceNow)
Deliver prompt and professional user support (desk-side and remote)
Document all activities and resolutions accurately in the ticketing system
Support IT onboarding for new employees (equipment setup, user guidance)
Maintain and contribute to knowledge base documentation
Support continuous service improvement initiatives
Requirements
Fluent English and Serbian/Bosnian/Croatian/ (written and spoken)
Minimum 2+ years of experience in IT support / onsite support role
Strong troubleshooting skills in Windows environment and standard IT tools
Experience with ticketing systems (e.g., ServiceNow)
Excellent communication and customer-oriented mindset
Ability to work independently in an onsite client environment
Well-organized, reliable, and detail-oriented
Experience in regulated environments (e.g., GxP) is a plus
Ability to provide a clean criminal record extract (not older than 3 months)
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA? Join us and help deliver IT where it counts.
Location: Remote, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking to hire a
Senior
Sales Engineer Enterprise
to join our Field Engineering team. As a Sales Engineer, you will be a trusted technical advisor to some of our largest and most strategic customers, helping them evaluate, adopt, and expand their use of dbt.
You’ll partner closely with Sales to understand customers’ technical and business priorities, design solutions using the dbt platform, and demonstrate measurable value throughout the evaluation process. You’ll work across the customer lifecycle—from technical discovery and evaluation through adoption and expansion—while partnering with Product, Engineering, and our technology partners to bring customer needs back into the business.
This is a full-time position based in the West Region.
Technologies You’ll Use
AWS, GCP, Azure, Snowflake, BigQuery, Databricks, Kafka, Grafana, Linux, Windows, Python, Java, Iceberg, dbt Cloud, SQL, data catalogs
What You’ll Do
Work with Enterprise customers to understand their business, use cases, and requirements across data replication, transformation, and modeling
Develop and deliver technical presentations to Enterprise audiences on the full Fivetran + dbt value proposition
Ensure the technical win by running a tight proof-of-value process spanning ingestion through transformation
Guide customers through dbt Cloud proof-of-concept implementations, including private-cloud deployments for enterprise clients where applicable
Work closely with Product and Engineering to align solutions with Enterprise customer needs and inform the dbt Cloud enterprise roadmap
Develop and maintain relationships with key Enterprise customers and partners (including Snowflake, AWS, Databricks)
Own the technical relationship across the full customer lifecycle — pre-sale evaluation through adoption and expansion
Stay current on trends in data movement, transformation, and analytics engineering; be an active participant in the dbt community
Skills We’re Looking For
7+ years in data replication, sales engineering, solutions architecture, or consulting in data operations, analytics, or BI
Strong technical background covering database replication, cloud infrastructure, and modern data warehousing architectures
Hands-on experience with SQL, ETL/ELT, and data modeling
Experience with modern data analytics technologies, including cloud data warehouses/lakes, transformation tooling (dbt or similar), data catalogs, and BI tools
Ability to gather and translate technical and business requirements into concrete solutions
Excellent communication and presentation skills, able to explain complex technical concepts to technical and non-technical stakeholders
Strong problem-solving and analytical skills; comfortable operating in ambiguous, fast-paced environments
Optional Bonus Skills
Prior experience at an analytics, ETL, BI, or open-source software company
Hands-on experience with dbt Cloud or dbt Core or Fivetran
Experience with data modeling methodologies (dimensional, data vault, Kimball, 3NF)
Experience with Oracle, SQL Server, MySQL, or traditional Enterprise ETL tooling (Informatica, Boomi, Talend)
Experience with self-hosted software applications and supporting infrastructure
Hands-on networking experience, cloud and on-premise
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process
OTE (On Target Earning)
$218,491.87
—
$303,462.32 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Задачи:
— Автоматизация интеграционных тестов на Java или Python с использованием Selenium/Selenide, Playwright и аналогов
— Проведение функционального, интеграционного и регрессионного тестирования
— Ручное тестирование бизнес-процессов
— Автоматизация тестирования Web-решений и Desktop-решений (HP UFT, Test Complete)
— Разработка тестовой модели
— Написание SQL-запросов
— Тестирование интеграционных продуктов
— Работа с системами багтрекинга и таск-трекерами (Jira, Kaiten, HP ALM, TSM)
— Работа с системами версионного контроля (Git, SVN)
— Понимание клиент-серверной архитектуры (HTTP/HTTPS, REST/SOAP, XML/JSON)
— Работа с Web-технологиями и DevTools браузера
— Понимание процессов CI/CD и запуск автотестов в пайплайнах
— Базовое понимание Docker (запуск тестовых стендов)
— Работа с ОС Windows и Linux
— Работа в командах с гибкой моделью разработки (Scrum, Kanban)
Требования:
— Гражданство и локация РФ
— Высшее техническое образование в сфере ИТ
— Опыт в автоматизации интеграционных тестов на Java или Python (Selenium/Selenide, Playwright и аналоги) минимум 2 года
— Опыт работы с системами автоматизированного тестирования (HP UFT, Selenium, Test Complete, IBM RR) от 1 года
— Знание видов и методик тестирования программного обеспечения
— Навыки проведения функционального, интеграционного и регрессионного тестирования
— Навыки проведения ручного тестирования бизнес-процессов
— Навыки разработки тестовой модели
— Навыки написания SQL-запросов; опыт работы с одной из СУБД (PostgreSQL / Oracle)
— Навыки тестирования интеграционных продуктов
— Навыки работы с системами багтрекинга и таск-трекерами (Jira, Kaiten, HP ALM, TSM)
— Навыки работы с системами версионного контроля (Git, SVN)
— Понимание клиент-серверной архитектуры: HTTP/HTTPS, REST/SOAP, форматы XML/JSON
— Навыки работы с Web-технологиями, DevTools браузера
— Понимание процессов CI/CD, запуск автотестов в пайплайнах
— Базовое понимание Docker
— Навыки работы с ОС Windows и Linux
— Знание гибких фреймворков разработки Scrum, Kanban
— Английский язык, уровень B1: чтение технической документации
Условия:
— Удалённая работа
— Заработная плата до 170 000 рублей на руки
Talablar:
— 20-30 yoshdagi o'g'il bola nomzodlar;
— kompyuter texnologiyalari va tarmoqlari bo'yicha boshlang'ich yoki amaliy tajriba;
— Windows operatsion tizimini to'liq o'rnatish, drayverlar va kerakli dasturlarni sozlashni bilish;
— interaktiv (elektron) doskalar, proyektorlar va ovoz kuchaytirgichlarni o'qituvchilar uchun sozlab berish va ularga tushuntira olish malakasi;
— mas'uliyatli, hushmuomala va o'qituvchilar bilan tez til topisha oladigan;
Shartlar:
— Ish turi: 9:00-18:00, offline 6/1
Location: Brussels, Belgium
We currently have a vacancy for a
Systems deployment expert
fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.
Tasks:
Definition of Standard Operating Procedures for administrative support solutions (Digital Workplace solutions based on M365, SharePointOnLine, ServiceNow);
Monitoring and reviewing day-to-day operations, providing management reporting and proposals for optimisations, spanning on-prem as cloud infrastructure (IaaS/PaaS) as solutions (SaaS);
Design systems management solutions for a progressive scaling up of the install base of computers, more specifically: design solutions for the secure deployment of operating systems to computers both on premise and via the cloud for remote workers design solutions for quickly and securely patching systems both on premise and via the cloud for remote workers;
In the event of continued remote working making sure the solutions don’t induce network infrastructure overload;
Prepare for seamless scalability and flexibility in housing/hosting in a hybrid environment (encompassing on-prem, IaaS, PaaS, SaaS).
Requirements
University degree in IT or relevant discipline, combined with minimum 15 years of relevant working experience in IT;
At least 4 years of specific expertise in Digital Workplace Platforms: M365, SharePoint, Confluence;
At least 4 years of specific expertise in end user assistance/support for dedicated information systems
Very good knowledge of Solutions Architecture, zero-trust-based security implementation, operating solutions and services management in private/public cloud environments;
In-depth knowledge and experience in user support, training, system testing, user documentation;
In-depth understanding of the M365 architecture and experience in M365 operations management;
In-depth understanding and application of ITIL practices and supporting tools (SMT, Jira, ServiceNow…);
In-depth understanding of cloud-platforms (Azure and/or AWS) and hands-on configuration, deployment and maintenance experiences;
Excellent knowledge and experience with cloud-based technologies and providers (Azure and or AWS, SaaS providers), including security, business continuity and data protection management;
Good knowledge of client operating systems, Windows, Linux;
Good knowledge of Cloud services (M365, Azure, AWS) mores specifically services related to systems management;
Good knowledge of on premise Microsoft server technologies;
Good knowledge of remote working solution based on VPN or other technologies;
Knowledge of Directory, Identity/Authentication and federation protocols;
Knowledge of PKI and Encryption solution;
Knowledge of applying ITIL practices for services life cycle management;
Knowledge of service management tools (e.g. SMT, JIRA, ServiceNow etc);
Following certifications are required: ITIL certification, Prince2 and Azure Fundamentals.
Excellent command in English language.
Benefits
If you are seeking a career in an exciting, dynamic and multicultural international environment with exciting opportunities that will boost your career, please send us your detailed CV in English, quoting reference
(18019/11/2026).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
You may also consider all our other open vacancies by visiting the career section of our web site (
www.eurodyn.com)
and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS
(
www.eurodyn.com)
is a leading European Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, age, national origin, ethnicity, gender, disability, sexual orientation, gender identity or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy.
By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Athens, Greece
Are you a motivated individual with a passion for IT support?
EUROPEAN DYNAMICS
is seeking a talented
Junior Service Desk Engineer
to join our team at our headquarters in Athens. This is your chance to kickstart your career in a dynamic and supportive environment.
What You'll Do:
Work as part of a team of IT engineers providing desktop support to corporate users;
Installation & Support of desktop infrastructure & software;
Provide technical support to corporate users;
Manage and Monitor Desktop Security;
Collaborate with the corporate IT team with respect to the roll-out of new IT services.
Requirements
The candidate should have a foundation in desktop hardware & MS Windows;
1-2 years of experience with desktop/laptop hardware;
Experience with Windows Server Management and Virtualization an advantage;
Excellent command of English, both written and spoken.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
SDE/11/26)
.
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Athens, Greece
Are you a passionate and driven
Junior Cyber-Security Engineer
looking for an exciting new challenge?
EUROPEAN DYNAMICS
is seeking a talented individual to join our team and play a crucial role in ensuring the security and integrity of our cutting-edge projects. This is your chance to contribute to the success of a dynamic organization and advance your career in a collaborative and innovative environment.
What You'll Do:
Assist in the Design, implementation and support of security services, solutions, and infrastructure;
Develop and implement tools to assist in the detection, prevention, and analysis of security threats;
SIEM Operations (setup, monitoring, reporting);
Vulnerability scanning, monitoring and reporting;
Assist with the development of reports and documentation.
Requirements
Must-Have Qualifications:
University degree (AEI/ TEI);
Linux and Windows administration;
Good knowledge of network, systems, and application intrusion techniques;
Technical documentation skills;
Excellent command of English, both written and spoken.
Nice-to-Have Qualifications:
Experience in developing, designing, and planning security concepts with Firewalls, IDS/IPS, and VPN systems;
MSc in Information/Cyber Security;
Familiarity with the ISO27001 Security Standard.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
JCSE/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
УдалённоГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorRemote; Japan (Remote); Slovakia (Remote); Spain (Remote); Czechia (Remote); Switzerland (Remote); Estonia (Remote); Singapore (Remote); Mexico (Remote); USA (Remote); Israel (Remote); Kyrgyzstan (Remote); Bulgaria (Remote); Austria (Remote); India (Remote); Iceland (Remote); Hungary (Remote); Ireland (Remote); Canada (Remote); South Africa (Remote); Brazil (Remote); Finland (Remote); UK (Remote); Romania (Remote); Cyprus (Remote); Malta (Remote); Latvia (Remote); Argentina (Remote); Poland (Remote); Uruguay (Remote)
УдалённоseniorRemote, California, United States, AMER