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Location: Cairo, Egypt; Rabat, Morocco As an IT Support professional - Remote at Müller's Solutions, you will be the first point of contact for our customers and employees needing technical assistance. In this role, you will diagnose, troubleshoot, and resolve wide-ranging technical issues related to hardware, software, and networks. You will ensure that users have the resources and support necessary for maximum productivity while working from home or remotely. Key Responsibilities: Provide technical support and assistance via phone, email, and remote desktop tools to users experiencing IT issues. Diagnose and troubleshoot hardware and software problems, including desktops, laptops, and peripherals. Install and configure software applications, operating systems, and updates as needed. Document support requests diligently and maintain accurate records of technical issues and solutions. Assist in the setup and configuration of remote workstations and ensure that all necessary IT resources are available to users. Manage and escalate complex issues to appropriate teams when necessary to ensure timely resolution. Educate users on IT best practices and provide training for new software and tools. Stay up-to-date with the latest technology and support tools to enhance the efficiency and quality of support services. Requirements Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. 1-3 years of experience in a technical support or helpdesk role. Strong knowledge of operating systems (Windows, macOS) and common software applications. Familiarity with hardware components and troubleshooting methods for computers and peripherals. Excellent problem-solving skills and the ability to explain technical issues clearly to users. Strong verbal and written communication skills, with a focus on customer service. Experience with remote support tools and ticketing systems. Relevant IT certifications (A+, CompTIA, etc.) are a plus. Preferred Qualifications: Experience working in a remote support environment. Knowledge of networking concepts and principles. Ability to work independently and manage multiple tasks effectively. Familiarity with IT service management frameworks (ITIL) is advantageous. Willingness to continuously learn new technologies and adapt to changing environments. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Dhahran, Saudi Arabia Eram Talent is seeking a knowledgeable and proactive Field Maintenance Advisor to join a leading company in Saudi Arabia. In this crucial role, you will provide expert advice and support on maintenance strategies and practices, optimizing the operational performance of equipment and facilities in the field. Relevant experience in building safety, construction, inspection, or fire protection engineering is required. Requirements Bachelor’s degree in any of the below : Structural Engineering Electrical Engineering Telecommunications Instrumentation Electronics Mechanical Engineering Fire Protection Civil Engineering Architecture Architectural Engineering Occupational Health and Safety 5+ years of experience in maintenance roles, with significant experience in a field advisory or supervisory capacity. Ability to interpret and review architectural and engineering drawings. Ability to review and verify material and equipment specifications against standard requirements. Professional Certifications related to inspection of building safety, mechanical systems, electrical systems, fire protection systems. Demonstrated ability to interpret and review architectural and engineering drawings. Demonstrate ability to inspect and evaluate existing buildings against codes and standards requirements. Familiarity with industry safety standards and regulatory requirements.

Location: Canada; Toronto Workplace: OnSite WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview: Design and implement novel research ideas, ship state of the art models to production, and maintain deep connections to academia and the government. We have one of the highest ratio of compute to engineers in the world. We do not delineate strongly between engineering and research. Everyone will contribute to writing production code and conducting research depending on individual interest and organizational needs. We have all the compute, data, and talent available for you to do your best work. Key Responsibilities: - Design, build and scale agentic AI systems for serving mission critical use cases. - Research, implement, and experiment with ideas on our supercompute and data infrastructure. - Learn from and work with the best researchers in the field. - Execute across the full AI stack and ship products to serve public interest. Qualifications: - Canadian citizenship and eligibility for security clearance (required for this role). - Extremely strong software engineering skills. - Proficiency in Python and related ML frameworks. - Experience training, evaluating, and using (as an end-user) LLMs. - Experience using large-scale distributed (GPU) LLM training strategies. - Bonus: paper at top-tier venues (such as NeurIPS, ICML, ICLR, AIStats, MLSys, JMLR, AAAI, Nature, COLING, ACL, EMNLP). Working Location: This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Moscow, Russia; Astana, Kazakhstan As a BMC Helix System Administrator - Remote at Müller's Solutions, you will play a crucial role in managing and maintaining the BMC Helix platform to ensure it's optimized for our organizational needs. In this remote position, you will be responsible for deploying, configuring, and supporting BMC Helix applications, troubleshooting issues, and ensuring seamless integration with existing systems. Your expertise will help drive efficiency and enhance the user experience with our IT Service Management processes. Key Responsibilities: Install, configure, and maintain BMC Helix applications and modules based on business requirements. Troubleshoot and resolve issues related to BMC Helix functionality and performance. Manage system integrations, developing and maintaining workflows and automated processes. Provide technical assistance and training to users regarding BMC Helix functionalities and best practices. Monitor system performance and troubleshoot to ensure optimal operation and availability. Collaborate with cross-functional teams to gather requirements and implement changes to streamline IT operations. Document processes, solutions, and system changes for compliance and future reference. Stay current with BMC Helix updates and best practices to ensure the platform's capabilities are fully utilized. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 3+ years of experience in administering BMC Helix or similar IT Service Management platforms. Strong understanding of ITIL processes and best practices. Experience with system integrations and scripting for automation (REST APIs, JSON, etc.). Ability to troubleshoot complex technical issues effectively and efficiently. Strong analytical skills with the ability to interpret data and generate reports. Excellent communication skills for effective collaboration with team members and end-users. BMC Helix certification or related IT certifications are highly desirable. Preferred Qualifications: Experience working in a remote team environment. Knowledge of cloud infrastructures and services. Familiarity with database management and reporting tools. Proven ability to manage multiple tasks and projects simultaneously while meeting deadlines. Strong problem-solving skills and a proactive approach to identifying and resolving issues.

Location: Istanbul Workplace: onsite The international technology company Ajax Systems opens a full-cycle production facility in Türkiye. Ajax Systems is the largest developer and manufacturer of security systems in Europe. The back office, R&D department, and two full-cycle production facilities are located in Ukraine. The company has branch offices worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, and many other regions. Ajax team has more than 2,200 employees, including 500 developers and 1,200 production workers. Attracting local expertise in each key market enables us to scale the product globally and grow fast. We invite Production Engineers to join the production management team and oversee all the production processes in line with the company’s quality standards and manage the production team. This position is a key strategic role in the company contributing to sustaining and growing business to achieve long-term success at Ajax. Location: Istanbul, DESBAS(Tuzla) Responsibilities Ensures the implementation of the devices that are planned to be introduced on the line. In case of violation or defect detection, s/he blocks the product lot or stops the line until the nonconformities are corrected. Informs the management about detected nonconformities, violations and defects by using nonconformity protocols. Monitors changes in route operational maps (MOC) and technological instructions.Participates in the technological control of drawings regarding material accuracy and size selection.Organizes experiments and tests of new materials and semi-finished products. Participates in the improvement of input control and technological control of production and product quality. Participates in studies on the definition and selection of optimal parameter control methods. Participates in the standardization of control materials. Ensures that the department works according to the requirements of the Quality Guidelines. Participates in determining the priority targets of the department that can be measured in the field of quality.Implements and provides a process approach to the implementation of production activities while performing official duties.Participates in the analysis of the effectiveness of actions implemented in the field of process and product quality. Develops their qualifications by participating in seminars and trainings, Works in accordance with working and industrial discipline, internal working regulation rules and hygiene rules, Complies with occupational health and safety instructions, Fulfills the requirements, management decisions and instructions of the current legislation Ajax Systems is a big team of professionals and open-minded people who share ambitious goals. Join in!

Location: Salt Lake City, Utah, United States About the Role iCapital is seeking an Associate to join the Platform Operations team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving innovation, and ensuring the delivery of exceptional support experiences to iCapital clients and partners. This individual will become an expert and advisor on the iCapital platform while striving for operational excellence. The ideal candidate will build strong client relationships and become a strategic problem solver together with team Leads and Associates. This role is highly collaborative, with a strong focus on improving iCapital’s clients' overall satisfaction and operational processes as a team. Responsibilities Develop an in-depth understanding of all interfaces on the iCapital platform, ensuring the seamless launch of fund launches, recurring client activities, and ongoing health of our alternative clients with key relationships with wirehouses, RIAs, and IBDs. Execute end-to-end technical and operations deliverables on recurring platforms, manage daily workflows to ensure consistent, high-quality service delivery, and maintain a client-first approach in all operational activities. Partner closely with Product and Technology teams to investigate platform behavior, troubleshoot complex issues, and support root-cause analysis across workflows, integrations, and data dependencies. Operate confidently within technical systems and tools that support the iCapital platform, including configuration management, workflow logic, and issue triage across multiple platform interfaces. Act as the primary contact for clients, managing inquiries and optimizing their platform experience while also prioritizing and categorizing requests for efficient resolution. Meet and exceed service level agreements and performance targets through effective queue management. Work with internal teams to escalate and resolve high-priority issues, ensuring quick resolution. Enhance and maintain product documentation and internal resources to support platform users. Maintain fund collateral and offerings to keep the platform updated with varying alternative investment products. Qualifications 2-5+ years of experience in a client-facing role within the finance industry Bachelor’s degree is required Experience analyzing complex technical problems, breaking them down into actionable steps and driving them toward a resolution Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility and the ability to quickly adjust to new challenges and priorities Proactive team member who seeks ways to improve client satisfaction and operational efficiency, contributing positively to our team culture and client success Experience with support ticketing tools and a strong foundation in technical troubleshooting with the ability to take a patient and client-centric approach to delivering technical and platform support Strong verbal and written interpersonal skills with the ability to explain complex concepts to clients and internal parties with limited knowledge of the topic Able to convey complex concepts clearly and concisely to a diverse audience High attention to detail with the ability to manage complex workflows, identify discrepancies, and ensure accuracy across platform operations and client deliverables Self-starter with a strong sense of ownership; able to work independently, prioritize effectively, and proactively drive issues through resolution Strong technical aptitude, including comfort working “under the hood” of platforms to understand system behavior, workflows, and dependencies Ability to analyze technical and operational issues using structured problem-solving, including reviewing data, logs, or system outputs to identify root causes Comfort translating technical concepts and platform behavior into clear, actionable explanations for both clients and non-technical internal partners Benefits The base salary range for this role is $70,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Stavanger, Norway Vi er EnerMech, et spesialistfirma som leverer sikre, integrerte løsninger for komplekse energiprosjekter. I over 50 år har vi gitt energi til våre kunder over hele verden med enestående ekspertise, utstyr og teknologi som støtter hele levetiden til eiendeler - både offshore og på land. Vi muliggjør fremgang gjennom våre tre globale forretningsområder: Energiløsninger, Infrastruktur- og Industrielle Løsninger og Løfteløsninger. Innen disse områdene tilbyr vi et bredt spekter av tjenester, inkludert kraner, løfting, hydraulikk, opplæring, utleie av utstyr, rørledninger og subsea, prosess og ventiler - alt designet for å hjelpe våre kunder med å optimalisere ytelse, forbedre pålitelighet og øke effektiviteten. Med fokus på operasjonell dyktighet, leverer vi verdi gjennom våre tilpassede integrerte løsninger. Denne tilnærmingen reduserer risiko og forbedrer effektiviteten, og gjør oss til en ledende og pålitelig partner hvert steg på veien. Rolle og Ansvar EnerMech søker å ansette en Offshore Kranmekaniker på fast basis for å bli med i vårt ad hoc flygende team med base i Norge. Som mekaniker vil du bli med i et team av mekanikere og også jobbe praktisk med vedlikehold og inspeksjon av kraner og løfteutstyr offshore. Andre arbeidsoppgaver og ansvar vil inkludere; ·       Service og vedlikeholdsaktiviteter på kraner og løfterelatert utstyr offshore ·       Reparasjoner og oppgraderinger ·       Årlig vedlikehold ·       Undersøkelse, feilsøking, inspeksjon og tilstandsrapportering Kravene For å lykkes i denne stillingen må du ha relevant faglig/sertifisert utdanning. For eksempel: maskiningeniør, industritekniker, bilmekaniker osv. Det er avgjerande at du har relevant erfaring frå servicearbeid på fartøy/offshore kraner. Du må ha ein sikkerheitsfokus og være flytande i norsk/engelsk, både skriftleg og munnleg. Eit offshore sikkerheitssertifikat og medisinsk attest er påkrevd for denne rollen. Mangfald & inkludering Hos EnerMech ønskjer vi å skape ein mangfaldig og inkluderande organisasjon og vekse saman for å bygge ein levande verksemd. Vi er ikkje der enno, men ønsket er fast, så vurder gjerne ei karriere hos oss i ein organisasjon der forskjellar i bakgrunn, kultur, utdanning, arbeidsmåte og mindre tydelege forskjellar blir respektert og feira.

Location: Dhahran, Saudi Arabia Eram Talent is seeking a knowledgeable Technical Construction Advisor to join our Advisory Services team. In this role, you will provide expert guidance and support to clients throughout the construction process, ensuring that projects are executed efficiently and effectively. As a Technical Construction Advisor, you will leverage your extensive experience in the construction industry to advise on best practices, technical specifications, and regulatory compliance. The selected resource will provide advisory support across construction project design, delivery, and execution for institutional-grade logistics facilities. The expected commitment is 2–3 days per week over a 12-month period. Responsibilities: Oversight and guidance throughout warehouse construction projects Technical review and recommendations during design and execution Advisory on turnkey construction design, procurement, and contracts Guidance related to 3PL operator requirements and operational efficiencies Provide technical advice and support on construction projects, ensuring adherence to best practices and standards. Evaluate project plans, specifications, and designs to identify potential issues and recommend improvements. Conduct site visits to assess construction progress and compliance with technical requirements. Prepare technical reports and documentation to support project decision-making. Requirements Bachelor's degree in Engineering or a related field. 15–20 years of experience in the design and delivery of institutional grade-A logistics facilities across EMEA and the GCC Strong knowledge of utilities, infrastructure, sustainability initiatives, and ESG compliance Proven experience working with turnkey construction design and contract structures Previous exposure to major 3PL operators, understanding their operational standards and facility requirements Excellent communication and interpersonal skills. Ability to work collaboratively with diverse teams and stakeholders. Strong problem-solving skills and attention to detail. Familiarity with project management methodologies is an advantage.

Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain Müller's Solutions is looking for an enthusiastic BMC Helix Support / Technical Support Analyst to join our remote team. In this vital role, you will deliver superior technical support to our clients using BMC Helix, assisting them with troubleshooting and resolving various technical challenges related to the software. This position requires a proactive approach in providing solutions while ensuring a high level of customer satisfaction. Key Responsibilities: Provide efficient first-level technical assistance to clients using BMC Helix, addressing and resolving inquiries promptly. Troubleshoot issues related to BMC Helix, including installation, configuration, and operational challenges. Guide clients through the implementation process, ensuring effective usage of the BMC Helix platform. Document technical problems and solutions systematically to build a robust knowledge base for future reference. Collaborate with product teams to communicate customer feedback and assist in routine software updates. Participate in training sessions and webinars to educate users on best practices within the BMC Helix environment. Contribute to process improvement initiatives that enhance customer support experiences. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or related discipline. Minimum of 2 years of technical support experience, ideally within a software or IT service environment. In-depth knowledge of BMC Helix and experience with ticketing systems. Strong analytical and troubleshooting skills, with attention to detail. Excellent verbal and written communication abilities to convey complex information clearly. Ability to work independently in a remote setup while managing efficiency and productivity. Customer-oriented mindset with a dedication to exceeding client expectations. Preferred Qualifications: Experience in ITIL frameworks or IT service management processes. Familiarity with other IT service management tools and methodologies. Prior experience in a remote technical support role. Relevant certifications in BMC Helix or IT support services are a plus. Capability to prioritize tasks effectively and work under minimal supervision.

Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain Müller's Solutions is looking for a talented BMC Helix Integration / Automation Specialist to join our dynamic team remotely. In this pivotal role, you will be tasked with creating and implementing automation solutions using BMC Helix integration tools. Your contributions will be essential in streamlining operations and enhancing client satisfaction through effective integration strategies. Key Responsibilities: Develop and implement integration solutions utilizing BMC Helix to facilitate smooth data exchanges across various applications. Create automation workflows aimed at improving operational efficiencies and reducing manual tasks. Engage with clients to understand their unique requirements and translate these into technical specifications for integration. Perform ongoing monitoring and troubleshooting of integration systems to ensure continuous improvement and reliability. Document and maintain detailed records of integration processes, workflows, and operational guidelines. Keep abreast of new features and best practices related to BMC Helix and integration technologies. Requirements Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline. 3+ years of experience in integration or automation roles, specifically with BMC Helix. Comprehensive understanding of integration frameworks, methodologies, and tools. Proven experience in creating automation scripts and workflows. Proficiency in programming languages such as Python, Java, or equivalent. Familiarity with RESTful APIs, web services, and data exchange protocols. Strong analytical, troubleshooting, and problem-solving capabilities. Exceptional communication skills to collaborate effectively with clients and team members. A self-starter who can work independently and manage multiple tasks effectively in a remote setting. Experience with cloud services and platforms is advantageous.

Location: Madrid, Spain; Paris, France; Berlin, Germany; Lisbon, Portugal; Rome, Italy As a BMC Helix Administrator (Remote) at Müller’s Solutions, you will play a vital role in maintaining and optimizing our BMC Helix environments. This remote position requires extensive knowledge of the BMC Helix platform, where you will be responsible for administering system configurations, managing user access, and ensuring high availability of our service management processes. You will collaborate with technical teams and stakeholders to implement best practices and streamline operations. Key Responsibilities: Administer BMC Helix applications, including workflows, dashboards, and reports, ensuring optimal performance and reliability. Monitor system health and performance, proactively identifying and resolving issues to minimize downtime. Provide technical support and training to end-users, facilitating the effective use of the platform. Manage system upgrades, patches, and configuration changes in collaboration with cross-functional teams. Document system configurations, maintenance procedures, and best practices for future reference. Analyze system functionalities and stakeholder needs to recommend enhancements and improvements. Stay up-to-date on BMC Helix developments and contribute to the continuous improvement of our IT service management solutions. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 3-5 years of experience in administering BMC Helix or similar IT Service Management platforms. Strong knowledge of BMC Helix architecture, components, and administration. Experience with incident, problem, and change management workflows within BMC Helix. Excellent problem-solving skills and the ability to work independently in a remote setting. Strong communication skills to collaborate effectively with remote teams and stakeholders. BMC certifications or relevant training in ITSM are a plus. Preferred Qualifications: Familiarity with scripting languages for automation (e.g., Python, Ruby). Understanding of Agile methodologies and experience in an Agile environment. Experience with integration of BMC Helix with other enterprise applications. Proven ability to mentor and train junior staff. Proactive approach to system optimization and user support.

Location: New York; San Francisco; Toronto; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview: Our team is a fast-growing group of researchers and engineers focused on building reliable ML systems and pushing the boundaries of LLM inference efficiency. We develop techniques that improve how models execute in production, driving lower latency, higher throughput, and consistent quality across diverse workloads. Please Note: We have offices in Toronto, Montreal, San Francisco, New York, Paris, Seoul and London. We embrace a remote-friendly environment, and as part of this approach, we strategically distribute teams based on interests, expertise, and time zones to promote collaboration and flexibility. You'll find the Model Efficiency team concentrated in the EST and PST time zones, these are our preferred locations. Job Responsibilities: As an engineer on this team, you’ll work across the inference stack to improve core performance metrics by diving deep into model execution, identifying bottlenecks, and developing innovative optimizations. You’ll collaborate closely with modeling and systems teams to experiment, measure, and ship improvements that meaningfully accelerate inference. As the team evolves, you’ll have opportunities to build expertise in advanced performance techniques, including GPU/CUDA optimizations, kernel-level improvements, and model execution strategies for MoE and large-scale architectures. Qualifications: - 5+ years of experience writing high-performance, production-quality code - Strong programming skills in C++ or Python (Rust/Go also welcome) - Experience working with large language models and familiarity with the LLM inference ecosystem (e.g., vLLM, SGLang, etc.) - Ability to diagnose and resolve performance bottlenecks across the model execution stack - A strong bias for action — you ship fast, measure impact, and iterate It’s a big plus if you have experience with: - GPU programming, CUDA, or low-level systems optimization - Language modeling with transformers (MoE, speculative decoding, KV-cache optimizations) - Scaling performance-critical distributed systems (e.g., computation, search, storage) Working Location: This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: When you see what modern language models are capable of, do you wonder, "How do these things work? How can we trust them?" The Interpretability team at Anthropic is working to reverse-engineer how trained models work because we believe that a mechanistic understanding is the most robust way to make advanced systems safe. We’re looking for researchers and engineers to join our efforts. People mean many different things by "interpretability". We're focused on mechanistic interpretability, which aims to discover how neural network parameters map to meaningful algorithms. Some useful analogies might be to think of us as trying to do "biology" or "neuroscience" of neural networks using “microscopes” we build, or as treating neural networks as binary computer programs we're trying to "reverse engineer". A few places to learn more about our work and team at a high level are this introduction to Interpretability from our research lead, Chris Olah ; a discussion of our work on the Hard Fork podcast produced by the New York Times, and this blog post (and accompanying video) sharing more about some of the engineering challenges we’d had to solve to get these results. Some of our team's notable publications include A Mathematical Framework for Transformer Circuits , In-context Learning and Induction Heads , Toy Models of Superposition , Scaling Monosemanticity , and our Circuits’ Methods and Biology papers. This work builds on ideas from members' work prior to Anthropic such as the original circuits thread , Multimodal Neurons , Activation Atlases , and Building Blocks . We aim to create a solid foundation for mechanistically understanding neural networks and making them safe (see our vision post ). In the short term, we have focused on resolving the issue of "superposition" (see Toy Models of Superposition , Superposition, Memorization, and Double Descent , and our May 2023 update ), which causes the computational units of the models, like neurons and attention heads, to be individually uninterpretable, and on finding ways to decompose models into more interpretable components. Our subsequent work found millions of features in Sonnet, one of our production language models, represents progress in this direction. In our most recent work, we develop methods that allow us to build circuits using features and use this circuits to understand the mechanisms associated with a model's computation and study specific examples of multi-hop reasoning, planning, and chain-of-thought faithfulness on Haiku 3.5, one of our production models.” This is a stepping stone towards our overall goal of mechanistically understanding neural networks. We often collaborate with teams across Anthropic, such as Alignment Science and Societal Impacts to use our work to make Anthropic’s models safer. We also have an Interpretability Architectures project that involves collaborating with Pretraining. Responsibilities: Develop methods for understanding LLMs by reverse engineering algorithms learned in their weights Design and run robust experiments, both quickly in toy scenarios and at scale in large models Create and analyze new interpretability features and circuits to better understand how models work. Build infrastructure for running experiments and visualizing results Work with colleagues to communicate results internally and publicly You may be a good fit if you: Have a strong track record of scientific research (in any field), and have done some work on Interpretability Enjoy team science – working collaboratively to make big discoveries Are comfortable with messy experimental science. We're inventing the field as we work, and the first textbook is years away You view research and engineering as two sides of the same coin. Every team member writes code, designs and runs experiments, and interprets results You can clearly articulate and discuss the motivations behind your work, and teach us about what you've learned. You like writing up and communicating your results, even when they're null To learn more about the skills we look for and how to prepare for this role, see our blog post – So You Want to Work in Mechanistic Interpretability? Familiarity with Python is required for this role. Role Specific Location Policy: This role is based in San Francisco office; however, we are open to considering exceptional candidates for remote work on a case-by-case basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $350,000 — $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Dhahran, Saudi Arabia Eram Talent is on the lookout for a highly skilled Analyzer Technician Specialist to join an esteemed organization in Saudi Arabia. As a leader in Talent Acquisition, Eram Talent is dedicated to connecting top-tier professionals in the Oil & Energy sector with outstanding career opportunities. The Analyzer Technician Specialist will be pivotal in maintaining and optimizing analytical instrumentation within various industrial processes. The successful candidate will be responsible for the installation, calibration, troubleshooting, and maintenance of advanced analyzers, including but not limited to gas chromatographs, total sulfur analyzers, and moisture analyzers. This role demands a high level of technical expertise and the ability to mentor and guide junior technicians. Responsibilities Install, maintain, and calibrate a variety of analytical instruments to ensure accurate and reliable operation. Conduct preventive maintenance and troubleshoot analyzer issues to minimize downtime and ensure optimal performance. Develop and implement maintenance schedules based on manufacturers' specifications and best practices. Interpret technical documentation, including data sheets, vendor manuals, and schematic diagrams. Actively participate in safety audits and ensure compliance with safety regulations and standards. Provide technical support and training to junior technicians and operations staff. Maintain detailed records of maintenance activities and performance metrics for analyzers. Work collaboratively with engineering, operations, and quality assurance teams to resolve technical issues and improve analyzer performance. Stay updated on the latest technologies and advancements in analytical instrumentation. Requirements Associate degree or technical diploma in Instrumentation, Chemical Engineering, or a related field. A minimum of 5 years of experience as an Analyzer Technician in the Oil & Energy industry. Extensive knowledge of analytical instruments such as gas chromatographs, moisture analyzers, and spectroscopy equipment. Proficient or knowledge in the below : ABB gas chromatographPGC5000A . AMETEK ( IPS4 , 888,920 & 931). MERCURY PSA  NATURAL GAS ONLINE Hg . MOISTURE (OPTEK ; C4221 CONVERTER / TF16-EX-HT-N ) (MICHELL ; QMA601 / QMA601-SYS-I , EA-XP-TX / ES70G-I &EASI DEW RPO XP ) (GE PANAMETRICSMOISTURE IQ ) ICON HC CONDENSATE . HACH ; B3500C (TOTAL ORGANIC CARBON). OXYGEN (SERVOMEX ; SERVOTOUGH OXY1900 ) (SERVOMEX ;LASER3 PLUS 7930 ) DURAG ; D-R 290 & LASERCEM , D-R 290 & D-FL 100. HOBRE ; WINCOMPASS XPRES CHLORINE ; ABB AW40 Advanced Sensor ; X-One-DP OPTEK ;C4221 CONVERTER / TF16-EX-HT-N BARTEC ORB ; P-700-1600 ANALYTICAL SYS. KECO ; 205HV SERVOMEX ; SPECTRAEXACT2500 (CEMS - CO2

Location: Cairo, Egypt; New Delhi, India; Manama, Bahrain; Dubai, United Arab Emirates; Riyadh, Saudi Arabia As a Temenos Administrator at Müller’s Solutions, you will be responsible for overseeing the configuration, maintenance, and optimization of our Temenos banking software environment. Your expertise will be critical in ensuring that the application meets our diverse business needs while maintaining high performance, security, and reliability. You will collaborate with cross-functional teams to manage system enhancements, support users, and troubleshoot issues as they arise. Key Responsibilities: Manage and administer the Temenos banking system, focusing on user access, security, and configuration settings. Monitor system performance and ensure availability, conducting regular health checks and addressing any issues proactively. Collaborate with IT and business teams to implement system upgrades, patches, and enhancements. Conduct user training sessions and provide support to ensure effective utilization of the Temenos platform. Develop and maintain system documentation, including configuration guidelines and troubleshooting procedures. Troubleshoot and resolve technical issues, working closely with the support team and vendors as necessary. Stay updated with the latest Temenos releases and best practices to continuously improve system performance. Requirements Requirements: Bachelor's degree in Computer Science, Information Systems, or a related field. 3-5 years of experience in administering Temenos software or similar banking applications. Strong understanding of the Temenos architecture and its modules. Experience in system configuration, user management, and troubleshooting. Excellent analytical skills and the ability to work under pressure to resolve technical issues. Ability to communicate effectively with technical and non-technical stakeholders. Relevant certifications in Temenos or related fields are highly desirable. Preferred Qualifications: Familiarity with database management and SQL. Experience with integration tools and techniques within the banking domain. Understanding of ITIL processes and service management. Experience in project management methodologies. Proven ability to train and mentor junior staff in technical roles. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Amsterdam, Netherlands About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We are seeking a reliable, tech-savvy, and customer-focused Tier 1 Help Desk Technician to join our IT team. This position is responsible for providing first-level support for end-user IT issues, including hardware, software, and basic networking problems. The role is fully on-site (5 days a week) and requires a hands-on approach to assisting employees with day-to-day technical issues and setups. You’re welcome to work in our office in Amsterdam. Your responsibilities will include: Serve as the first point of contact for users seeking technical assistance in person, messaging, ticket, or email. Log, categorize, and prioritize all incoming support requests in the IT ticketing system. Analyze, troubleshoot, resolve and document a broad scope of hardware, software, and peripheral issues (e.g., printers, monitors, network). Assist with user account creation, password resets, and access permissions in Active Directory and other enterprise systems. Install, configure, and maintain desktop/laptop computers, mobile devices, and software applications. Escalate complex or unresolved issues to Tier 2/3 support in a timely manner. Maintain and update asset inventory records. Facilitate and support seamless onboarding and off-boarding processes, including workstation setup, re-imaging and return. Follow standard procedures for proper escalation and ticket closure. Provide excellent customer service by ensuring timely and clear communication with end users. Extensively document actions taken and suggested resolutions in detail. Actively contribute to IT knowledge base. Assist with regular IT maintenance tasks, such as software updates and hardware checks (for both user endpoints and office infrastructure). Ensure compliance with company IT policies and procedures. It will be an added bonus if you have: Exhaust all possible scenarios within their access level when attempting to resolve an issue Proactively seek feedback from peers, mentors, and leaders Exhibits prideful ownership of work and proactively champions the needs of the team, users, and projects Contribute to continuous service improvement by participating in projects and driving operational enhancements. Build meaningful and fruitful relationships within the team and cross functionally Fearlessly seek improvement personally, within processes, and within the team’s culture We expect you to have: An IT customer support background with 2+ years of service desk technical experience. Advanced troubleshooting skills in AV systems, Microsoft Azure, Microsoft 365 (including Office 365), networking, software and MDM administration, along with experience managing enterprise applications such as Slack, Jira, Zoom, and similar tools. Technical documentation and knowledge base (KB) writing skills. Hands-on experience with Jira or comparable service management systems. A customer-first mindset, prioritizing employee satisfaction and support quality. The ability to independently resolve technical issues across the support portfolio. Strong organizational skills with the capacity to effectively prioritize and manage a busy workload. A collaborative spirit, working seamlessly with cross-functional team members to meet employee needs and achieve company goals. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Berlin, Germany Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products. Our ambition is to hire 100 people in Berlin over the year ahead across engineering, AI, data science, product, and design. We believe this is the most exciting time to join, be the founding R&D talent in the region and make a lasting impact as we build the world's number one customer agent! What's the opportunity? Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy. What will I be doing? Identify areas where ML can create value for our customers Identify the right ML framing of product problems Working with teammates and Product and Design stakeholders Conduct exploratory data analysis and research Deeply understand the problem area Research and identify the right algorithms and tools Being pragmatic, but innovating right to the cutting-edge when needed Perform offline evaluation to gather evidence an algorithm will work Work with engineers to bring prototypes to production Plan, measure & socialize learnings to inform iteration Partner deeply with the rest of team, and others, to build excellent ML products What skills might I need? Broad applied machine learning knowledge 3-5 years applied ML experience Practical stats knowledge (experiment design, dealing with confounding etc) Intermediate programming skills Strong communication skills, both within engineering teams and across disciplines. Comfort with ambiguity Typically have advanced education in ML or related field (e.g. MSc) Scientific thinking skills Bonus skills & attributes Track record shipping ML products PhD or other experience in a research environment Deep experience in an applicable ML area. E.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering Strong stats or math background Visualization, data skills, SQL, matplotlib, etc. Benefits We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary, annual bonus and equity Regular compensation reviews - we reward great work! Generous paid time off above statutory minimum Generous family leave (maternity, paternity), to let you spend valuable time with your loved ones Hybrid working MacBooks are our standard, but we also offer Windows for certain roles when needed. Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated Fun events for employees, friends, and family! Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Riyadh, Saudi Arabia; Cairo, Egypt; Dubai, United Arab Emirates; Muscat, Oman; Delhi, India Müller's Solutions is seeking a dedicated Helix Support / Technical Support Analyst to join our remote team. In this role, you will provide exceptional technical support for Helix environments, assisting clients in troubleshooting and resolving issues related to version control, software deployments, and integration processes. You will collaborate with both customers and internal teams to ensure that Helix is used efficiently and effectively, while also contributing to ongoing improvements in our support processes. Key Responsibilities: Provide first-level technical support for Helix users, addressing inquiries and resolving issues in a timely manner. Troubleshoot and diagnose problems related to Helix Core, including configuration, integration, and performance issues. Assist in the onboarding and training of clients on Helix functionalities and best practices. Document technical issues and solutions in detail to create a knowledge base for internal and customer use. Collaborate with development and DevOps teams to understand client needs and implement effective solutions. Stay current on Helix product updates and enhancements, effectively communicating changes to clients. Participate in continuous improvement initiatives to refine support processes and tools. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 2-4 years of experience in technical support, preferably in a software or version control environment. Strong knowledge of Helix Core and experience with version control systems. Excellent problem-solving skills and the ability to articulate technical concepts to non-technical users. Experience with scripting or automation tools to support troubleshooting efforts is a plus. Strong communication skills and ability to work well in a remote team environment. Customer-focused mindset with a commitment to providing exceptional support. Preferred Qualifications: Experience with CI/CD processes and tools. Familiarity with other version control systems (e.g., Git, SVN) and software development methodologies. Previous experience in a remote support role or IT service management. Relevant certifications in IT support or Helix administration are advantageous. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.