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Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE TEAM The People Systems & Operations team builds and runs the systems, workflows, and automations that support every stage of the employee lifecycle at Wealthsimple. We own the design of the processes behind those systems, and we're accountable for their reliability, scale, and integrity. We sit within People & Comms and work closely with Engineering, IT, Legal, Security, and Compliance to make sure our people programs are practical, secure, and actually used. ABOUT THE ROLE This is a 12-month fixed-term contract. You’ll own core employee lifecycle transactions end to end, making sure every change is accurate, on time, and reflected correctly downstream in payroll and our other People systems. It's work with real stakes: every transaction touches someone's pay, title, or career, so getting it right matters. WHAT YOU'LL DO WHAT YOU BRING TO THE SYSTEM: - Own job change transactions in Workday, including compensation, title, and role changes - Contribute to onboarding administration, making sure new hires are set up accurately and on time so their first day goes smoothly - Prepare and validate employee data ahead of payroll cut-offs - Generate employee letters and documentation accurately and consistently - Audit your own work and the data around it, catching errors at the source rather than downstream WHAT YOU BRING TO THE BUSINESS: - Manage a high volume of requests through our ticketing queue with speed, accuracy, and clear communication - Act as a trusted point of contact for employees, managers, and People Partners on lifecycle questions - Spot recurring friction in our processes and propose fixes, from better templates and documentation to automation opportunities with the People Systems team - Document processes as you go so the work is repeatable, scalable, and easy to hand off - Look for where AI tools can make the work faster and more accurate QUALIFICATIONS - 2+ years of experience in People Operations, HR Operations, or HR administration - Hands-on experience transacting in Workday, including job changes, compensation changes, and onboarding - Bias to action: you move work forward without waiting to be asked and take ownership of outcomes, not just tasks - Strong attention to detail: you treat data accuracy as non-negotiable because you know every transaction touches someone’s pay, title, or career - Scalable thinking: you fix the process, not just the instance, and notice when the same problem keeps showing up - Working knowledge of how employee data flows into payroll, and the downstream impact of getting it wrong - Comfortable managing competing priorities and deadlines in a fast-paced, high-growth environment - Clear, warm communicator with employees and managers at all levels - Handle confidential employee information with discretion and sound judgment NICE TO HAVE - Experience with Ashby and Jira WHO YOU ARE - Detail-oriented: data accuracy is non-negotiable for you, because you know every transaction touches someone's pay, title, or career - Someone who moves work forward without waiting to be asked, and owns outcomes, not just tasks - A process fixer: you solve the pattern, not just the one-off, and you notice when the same problem keeps showing up - A clear, warm communicator with employees and managers at every level - Discreet with confidential employee information, with sound judgment about what to share and when WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

THE ROLE As a Demand Planner, you own the demand plan for an assigned portfolio of customers and SKUs, and you own the assumptions behind it. You will build and publish the monthly forecast in Anaplan, quantify risk and opportunity ahead of the cycle, and bring your portfolio and your reasoning into consensus and S&OP.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE TEAM The People Systems & Operations team builds and runs the systems, workflows, and automations that support every stage of the employee lifecycle at Wealthsimple. We own the design of the processes behind those systems, and we're accountable for their reliability, scale, and integrity. We sit within People & Comms and work closely with Engineering, IT, Legal, Security, and Compliance to make sure our people programs are practical, secure, and actually used. ABOUT THE ROLE Workday is the backbone of how Wealthsimple runs its people programs, and this role keeps it secure, connected, and reliable as we grow. You'll be the team's senior Workday expert across security, configuration, and integrations, owning the work that has to be right: who can see what, how data moves between systems, and how every release lands. WHAT YOU'LL DO WHAT YOU BRING TO THE SYSTEM: - Model end to end: security groups, domain and business process security policies, role assignments, and proxy and delegation access, with sound judgment about when to use each - Lead security and data audits using delivered and custom audit reports to analyze access patterns, remediate exceptions, enforce least-privilege access, and uphold segregation of duties - Own Core HCM and Advanced Comp configuration: including supervisory organizations, staffing models, job and compensation structures, location and cost center hierarchies, and worker data integrity - Design, build, and maintain inbound and outbound integrations using EIB, Core Connectors, Workday Studio, Orchestration, and Workday web services (SOAP/REST, RaaS) - Own integration security and reliability: integration system users (ISUs), integration system security groups, credential management, and monitoring and alerting on integration failures - Manage integrations with downstream and upstream systems, including identity providers, applicant tracking, benefits carriers, finance, and other internal tools, partnering with Engineering and IT on data contracts and error handling - Lead impact analysis and regression testing for Workday’s biannual feature releases and for internal changes, including how HCM, security, and integration changes ripple through our systems WHAT YOU BRING TO THE BUSINESS: - Translate business requirements from our internal partners into scalable system design, and document configuration decisions as you go - Build trusted relationships with partner teams, acting as a translator between technical configuration and business needs - Partner with Legal, Security, and Compliance teams to make sure People data handling meets our regulatory, privacy, and audit obligations - Support change management for system updates and new functionality: communicate what’s changing and why, prepare documentation and enablement materials, and make sure changes land well with the people who use them - Configure alerts, scheduled reports, and report security so the right data reaches the right people automatically - Triage and resolve day-to-day system and integration issues, getting to root cause rather than patching symptoms - Actively look for where AI and automation can strengthen how People Systems works, from testing, documentation, and requirements drafting to ticket triage, integration monitoring, and report generation - Drive process automation and optimization opportunities with the broader People team and partner functions QUALIFICATIONS - 7+ years of experience as a Workday Business Systems Analyst or Workday Integrations specialist, with demonstrated expertise in system configuration, testing, and implementation - Workday Pro accreditations or Workday partner certifications in HCM, Security, and/or Integrations - Hands-on experience building and supporting Workday integrations (EIB, Core Connectors, Studio, web services), plus working knowledge of XML, XSLT, JSON, and API authentication patterns - Exposure to Workday Extend, Orchestrate, or advanced reporting beyond standard report writer - Experience applying AI tools to HRIS or People operations work - Experience supporting audits or controls work (SOC 2, SOX, or equivalent) in a regulated environment is an asset - Have worked in a fast-paced, high-growth environment and know how to flex between roles - Possess strong technical skills including understanding of Workday architecture, security models, and integration methodologies - Excel at building relationships and communicating effectively with technical and non-technical stakeholders at all levels - Are detail-oriented with strong documentation skills and a commitment to process excellence - Have a track record of managing multiple competing priorities, with a bias toward flexibility and impact WHO YOU ARE - A translator between configuration and business needs: you can explain a security model to an HR partner without losing them - Detail-oriented, and you write things down so the next person doesn't have to reverse-engineer your work - Someone who gets to the root cause; a recurring integration failure is a problem to solve, not a ticket to close - Calm with competing priorities, and good at knowing which ones matter most - Someone who builds trust with partner teams by being reliable, clear, and easy to work with - Curious about where automation and AI can take repetitive work off the team's plate WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: San Francisco fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products. As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on. ABOUT THIS ROLE: We're looking for a Marketing Operations hire to build and scale the systems that power our marketing and revenue growth. You'll own lead management, scoring, lifecycle automation, campaign operations, and marketing attribution. This is a hands-on role for someone who can execute campaigns today while building scalable systems that make our marketing engine smarter and more efficient over time. In your first six months, you'll have built a reliable lead scoring and routing system, launched automated lifecycle nurtures, streamlined campaign operations, and established actionable reporting on marketing's contribution to pipeline and revenue. Ultimately, you'll help us build a marketing engine that becomes more effective and scalable as fal grows. WHAT YOU’LL DO - Lead Management & Scoring - Build lead scoring models using product usage, firmographics, engagement, and buying intent signals. - Own lead enrichment, segmentation, qualification, and routing in partnership with Sales and RevOps. - Identify high-intent prospects and accounts, surfacing actionable signals to Sales. Lifecycle Marketing & Automation - Build automated email nurtures across signup, activation, conversion, retention, and expansion. - Create behavior-triggered campaigns based on product activity and customer segments. - Continuously optimize workflows to improve engagement and conversion. - Support campaign operations across events, model launches, webinars, ABM and lifecycle. Campaign Operations & Attribution - Own campaign setup, tracking, and reporting in Salesforce and marketing automation platforms. - Manage event marketing operations, including list building, enrichment, lead uploads, and post-event follow-up. - Establish reliable attribution and reporting to measure marketing's impact on pipeline and revenue. Marketing Systems & Infrastructure - Build scalable workflows connecting CRM, product data, enrichment tools, and marketing platforms. - Automate manual processes and improve data quality across the marketing funnel. - Develop dashboards and reporting to track campaign performance, funnel conversion, and revenue impact. - Proactively identify operational bottlenecks and implement systems that scale with the business. QUALIFICATIONS/NICE-TO-HAVES - 3–6+ years of experience in marketing operations, revenue operations, or growth operations, ideally in B2B SaaS or developer tools. - Experience building lead scoring, lifecycle nurture programs, segmentation, and automated workflows. - Familiarity with enrichment and intent tools such as Clay, Apollo, Clearbit, or 6sense. - Strong analytical skills and experience with attribution, funnel reporting, and pipeline measurement. - A builder's mindset: comfortable creating systems from scratch, solving ambiguous problems, and moving quickly. - Experience in product-led growth (PLG), developer tools, or AI infrastructure. - Familiarity with SQL, APIs, webhooks, and workflow automation tools. - Experience building product-qualified lead (PQL) models using behavioral and usage data. WHAT WE OFFER AT FAL - Interesting and challenging work - A lot of learning and growth opportunities - We offer visa sponsorship and will help you relocate to San Francisco. - Health, dental, and vision insurance (US) - Regular team events and offsites COMPENSATION - $140,000 - $180,000 + equity + comprehensive benefits package   U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION: fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.

Location: Orlando, FL, United States Location: Orlando, FL office (not remote) Status: Project-based Pay: $21.00 USD per hour Benefits: Flexible schedule (possible weekends as well) Hours: 8-40 per week Requirement: Fluent reading, writing, understanding, and typing in Traditional Mandarin ( cmn_hant_tw ) Why Join Us? Daily Perks & Occasional Treats: Fully stocked snack bars to keep you powered up every day, plus periodic team lunches and social events on the house. Culture & Connection: Join a friendly, collaborative environment where team members genuinely support one another. Growth & Impact: We invest in our people. We prioritize internal promotions and clear career pathways so you can build a long-term future here. With Productive Playhouse, native Traditional Mandarin speakers can make extra money by working flexible hours! We are seeking a detail-oriented and motivated Traditional Mandarin Transcriber to join our team. In this role, you will be responsible for converting audio and video recordings into written text accurately and efficiently, while maintaining knowledge of client-specific conventions and standards. The ideal candidate will have strong listening skills, excellent grammar, and a keen eye for detail. You can work a minimum of 8 hours per week up to 40 hours maximum per week! Key Responsibilities: Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar. Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions. Maintain continuous knowledge of extensive client-written Doman Conventions and “clean room” policies. Refer to current training materials and guidelines as needed to ensure compliance and quality. Review and proofread transcripts for accuracy and completeness. Report any technical issues or concerns to the appropriate channels promptly. Suggest opportunities for process improvement to enhance efficiency and quality. Manage time effectively to meet established deadlines and maintain high levels of productivity and quality. Handle confidential information with discretion and adhere to all privacy and security guidelines. Participate in other projects and tasks as assigned. Qualifications & Skills: Typing speed of 40 WPM in Traditional Mandarin ( cmn_hant_tw ) or higher is preferred. Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling. Ability to quickly learn and adapt to client-specific style guides and written domain conventions. Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products. Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace. Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization. Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods. Demonstrated ability to consistently meet deadlines and maintain high standards of work. Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality. Requirements: High school diploma or equivalent, additional training in linguistics, transcription, or related fields is a plus. Must be authorized to work in the United States; the company does not provide any work sponsorship. Minimum age: 18 years or older. Reliable transportation to commute to on-site facilities, as required. Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test. Physical Requirements: Ability to move around the office and other work environments, including standing and walking for extended periods. Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks. Ability to bend, reach, and perform tasks that require physical agility within a typical office setting Manual dexterity to operate a keyboard and mouse efficiently. Ability to wear headphones for extended periods while listening to audio content. Capacity to perform repetitive tasks, such as typing, with sustained concentration. About Us: As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service. Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider. Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.  Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients. At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time. Disclaimer: All engagements are contingent upon successful completion of a background screening. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion About the Team As a fast-growing financial services platform, OnePay needs an internal finance infrastructure that scales as quickly as the business does. The Finance Systems & Transformation team owns the internal financial applications that let us operate efficiently: the tools that manage our financial planning, accounting, generate our financial statements, run finance operations, manage spend and cash, and enable Finance and Accounting to partner with the broader business. Our core finance stack includes NetSuite Financials, Ramp, Numeric, Cube, Kyriba, Atlar and Carta. Role Overview As a Business Systems Analyst, you will partner with Finance, Accounting, Treasury and other finance stakeholders to support and evolve OnePay’s financial systems. You will automate finance processes, keep our financial applications secure, controlled, and integrated, and support critical month- and quarter-end close. We are working to be an AI-native company, so we expect you to use AI to improve how you design, build, test, document, and automate. Reporting to the Head of Finance Transformation, this role combines experience in the finance domain, expertise in finance SaaS systems and hands-on techno-functional execution with a business partner mindset: you dig into requests to understand the real need, then deliver solutions that scale. What You’ll Do • Own day-to-day support and enhancement of OnePay’s finance systems: NetSuite Financials, Ramp, Numeric, Cube, and Kyriba / Atlar, including: – Change management and release management (including NetSuite release testing) – User security, roles, and permissions across all finance systems – Product configuration, including financial controls and approval workflows – Data protection and integrity – Reports and saved search management – Monitoring of scheduled scripts, workflows, and integration jobs – Data sync and integrations between NetSuite, Ramp, Numeric, Cube, and Kyriba / Atlar • Partner with Accounting and Finance teams and support the critical month- and quarter-end close, including close task management and reconciliations in Numeric • Support spend management and AP/card workflows in Ramp, including GL coding, sync to NetSuite, and policy configuration • Support FP&A planning, budgeting, and forecasting models in Cube, including data feeds from NetSuite • Partner with Treasury to support cash positioning, bank connectivity, and payment workflows in Kyriba / Atlar, and their integration with NetSuite • Support uptake of new modules and features rolled out by these applications. • Create and maintain standards, procedures, and documentation for your areas of responsibility • Participate in system audits and perform testing for SOX controls • Administer access to systems within approved IT security policies, guidelines, and standards • Automate manual finance processes, using AI where it improves speed or quality • Partner with Software and Data Engineering teams in designing, developing, testing and deploying, purpose built capabilities for finance teams. Who You Are • Bachelor’s degree in Finance, Accounting, Information Systems, or a related field, or an Associate degree with 8–10years of relevant work experience • 8+ years of experience with ERP financial applications (NetSuite preferred) as a techno-functional resource • Knowledge of finance operational processes, particularly period close and audit functions • Experience across all phases of the delivery lifecycle • Excellent communication, interpersonal, and analytical skills, and strong team collaboration • Critical thinking and curiosity to dig deeper into requests to determine true needs • Proven ability to deal with ambiguity in a rapidly changing business environment, resolve problems, and offer impactful solutions • Ability to independently manage and prioritize workload and projects • Hands-on experience building and deploying AI agents using Claude, ChatGPT, or similar LLM platforms to drive operational efficiencies, preferably for Finance teams. Minimum Requirements • Hands-on experience with NetSuite Financials (GL, AP, AR, fixed assets, multi-subsidiary / OneWorld) • Experience with finance close and reconciliation tools (Numeric or similar) • Experience with spend management platforms (Ramp or similar) and their ERP integrations • Experience with FP&A planning platforms (Cube or similar) • Experience with treasury or cash management systems (Kyriba, Atlar, or similar) • Experience with reporting using NetSuite SuiteAnalytics, saved searches, and Financial Report Builder • Data literacy and integration tooling experience (e.g Celigo, Fivetran or other ETL / iPaaS tools); Preferred Qualifications • Experience using Databricks for finance data engineering, analytics, or reporting (e.g., pipelines from NetSuite and other finance systems, SQL / notebooks) • Experience using Claude (including Claude Code and MCP integrations) to automate finance workflows, build tooling, generate documentation, and speed up testing and analysis • Experience building AI-assisted finance automations, such as reconciliation, variance commentary, or close-checklist agents • Experience with SuiteScript, SuiteFlow, SuiteTalk / REST integrations, or middleware platforms • Experience at a fintech, bank, or other high-growth financial services company • Experience with SOX-compliant system controls and audit support STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: New York City Office COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting. ROLE DESCRIPTION As a Senior IT Systems Engineer, you'll help improve and automate the internal processes that keep Tennr running. Partnering with our Head of Security and teams across the company, you'll own technical improvements to how human and non-human identities are provisioned, granted access, reviewed, and retired. You'll drive improvements from discovery through rollout and ongoing operation, making access secure, auditable, and easy to manage as Tennr grows. RESPONSIBILITIES - Drive the IT and identity improvement roadmap, assessing current workflows and prioritizing automation that strengthens access governance, reduces manual work, and improves the employee experience. - Design and maintain scripts and API integrations across identity, devices, and SaaS applications, with testing, monitoring, exception handling, and recovery built in. - Automate joiner, mover, and leaver workflows for employees and contractors, connecting People Operations systems, identity providers, and SaaS applications to ensure timely provisioning, access changes, and revocation. - Design and maintain role-based access models, entitlement catalogs, and self-service access requests with clear application owners, approvals, expiration, and least-privilege controls. - Build and operate access review and certification workflows with Security and application owners, identifying excessive permissions, orphaned accounts, and conflicting access, and tracking remediation through completion. - Improve governance of non-human identities, including service accounts, integrations, and AI agents, with clear ownership, scoped permissions, credential lifecycle controls, and auditable access. - Improve device lifecycle management through automated enrollment, software deployment, patching, and configuration checks. - Turn recurring support issues into lasting process improvements and self-service workflows while keeping employee and office technology reliable. - Set technical standards for IT automation, documentation, and change management, and lead adoption across People Operations, Finance, Security, and other teams. - Partner with Security on identity controls, privileged access, automated audit evidence, and incident response involving compromised accounts, endpoints, and SaaS applications. - Drive projects independently from conception to completion and measure results through provisioning and revocation times, access review completion, removal of stale access, and reductions in manual work. CANDIDATE QUESTIONS - 6+ years in IT systems engineering, systems administration, identity engineering, or a similar role, with a track record of improving identity processes and delivering reliable automation. - Hands-on experience implementing or improving IGA capabilities, including identity lifecycle management, access requests and approvals, entitlement management, access certifications, and remediation workflows. - Strong experience administering identity providers and integrating SaaS applications through SSO, MFA, SAML/OIDC, and SCIM, including troubleshooting provisioning and deprovisioning failures. - Familiarity with AI systems and agents used in internal workflows and the governance of non-human identities, including service accounts, credentials, delegated access, permission boundaries, and accountable ownership. - Strong experience managing macOS devices and mobile device management platforms, including deployment, patching, encryption, and endpoint troubleshooting. - Strong scripting skills in Python, Bash, or PowerShell, with experience designing and operating API integrations and automation, including authentication, testing, monitoring, exception handling, and recovery. - Solid networking fundamentals, including DNS, DHCP, Wi-Fi, VPNs, and troubleshooting office connectivity. - A track record of independently leading improvements across multiple IT systems, with measurable reductions in manual effort, errors, or turnaround time. - Practical understanding of role-based access, least privilege, privileged access, segregation of duties, and audit trails, with the ability to translate security requirements into usable workflows. - Ability to evaluate technical tradeoffs, set direction, and lead projects from discovery through adoption with minimal guidance, communicating clearly across technical and business teams. - Experience supporting a healthcare or regulated environment, or contributing evidence to SOC 2 or HIPAA programs, is a plus. WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week - Free lunch! Plus a pantry full of snacks. BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer funded 401(k) match - Competitive parental leave

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is building a deeply technical IT organization and is looking to add a Systems Engineer II focused on endpoint engineering. As WHOOP evolves from a consumer tech company into a personal health company, it is mission-critical to secure our fleet of endpoints while also enabling a frictionless employee experience. Doing both of those things well requires deep technical expertise, creativity, and a remarkably high bar for the quality of experience you’ll push onto your colleagues. We need this role to work across both Mac and Windows ecosystems. Applicants should have top quartile expertise in at least one ecosystem. As a member of a growing and highly dynamic team, candidates must be ready and excited to take on significant responsibility, embrace ambiguity, and help define what world-class IT Security capabilities look like at WHOOP. This role will collaborate closely with Security, Risk & Compliance, Software and Hardware Engineering, Business Systems, IT, and more. This is a high-impact role with a broad scope, and we have a mountain of work to accomplish. We want to attract someone who is motivated by the challenge and energized to solve tricky problems with the best tools available. RESPONSIBILITIES: - Manage our Mac and Windows fleets end-to-end - Craft a frictionless device lifecycle from unboxing to disposition - Implement and manage robust security policies in line with strict HIPAA standards - Manage the endpoint components of our enterprise AI security strategy - Manage the way we patch endpoint vulnerabilities in line with our committed SLAs - Engineer processes to do the things above in a way that minimizes employee friction and workflow disruption - Mentor colleagues to develop their endpoint skills & capabilities - Eliminate root causes of IT support tickets and manual IT toil - Contribute meaningfully in helping us build AI-first IT operations - Develop monitoring, observability, and reporting capabilities - Communicate proactively and clearly with employees and business partners, ensuring alignment and transparency around our plans and the trade-offs we’re making QUALIFICATIONS: - Proven experience working on technically innovative systems and processes from the ground up - Strong engineering and programming skills to enable automation and custom solutions - Hands-on administration experience with MDMs - Experience managing large fleets of computers and other corporate-owned devices - Experience contributing to large-scale implementations and/or migrations of critical IT systems - Experience developing AI solutions to improve productivity or employee experience - Excellent communication skills, with the ability to explain technical concepts to non-technical audiences - Strong judgment in prioritization and solution design, balancing impact and maintenance costs - Ability to work independently and take initiative in a rapidly changing environment - A demonstrated employee-first mindset, actively listening and engaging with users and making their lives better This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $125,000-$175,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Americas; EMEA Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. THE ROLE RC Capital is RevenueCat's first move into financial services. Our first product, Early Payouts, gives developers access to App Store proceeds without waiting the usual 30 to 60 days for Apple and Google to pay them. As Sales & Operations Specialist, RC Capital, you will own the customer lifecycle end-to-end - from identifying and qualifying suitable prospects through screening, onboarding, activation, ongoing support, account operations, and portfolio health. You will combine commercial judgment, customer care, operational discipline, and risk awareness to help RC Capital acquire and serve more healthy customers. This is a hands-on individual-contributor role on a small founding team. You might move from a discovery call to an onboarding issue, a portfolio review, and a workflow improvement in the same day. You will work closely with Sales, Support, Product, Data, Finance, Legal, Marketing, and GTM Operations, and report to the VP of Strategy & Operations. You will also help build the playbook and systems future teammates inherit. WHAT YOU'LL OWN: - Sales and qualification. Manage a portfolio of inbound and targeted outbound opportunities. Run discovery, assess product and customer fit, coordinate screening, handle objections, maintain momentum, and guide suitable prospects to a clear decision. - Onboarding and activation. Lead approved customers from decision to activated. Ensure customers understand how to use Early Payouts successfully. - Customer support and portfolio operations. Serve as a reliable point of contact for customers, including questions, disputes, and operational issues. Coordinate with RevenueCat Support and specialist teams, and own follow-through through resolution. - Risk-aware execution. Apply documented customer, fraud, and risk policies consistently; investigate issues; document decisions; monitor emerging patterns; and make sound recommendations. Escalate exceptions and regulated or high-impact decisions to the appropriate risk, legal, finance, or leadership owner. - Lifecycle performance and insight. Maintain a reliable view of pipeline, onboarding, support demand, usage, and portfolio health. Turn data into recommendations on funnel quality, conversion, time to activation, drop-off, retention, customer experience, and risk indicators. Bring structured customer insight to Product to inform roadmaps. - Systems, automation, and playbooks. Improve CRM, support workflows, internal handoffs, reporting, documentation, and automation. Use AI thoughtfully to reduce manual work and response times without weakening controls or customer trust. Partner with Marketing, Operations, Data, and Product on durable implementations. - Customer and growth. Partner with Marketing on focused acquisition and lifecycle experiments. Support marketing efforts like campaign execution, competitive analysis, and content that drives demand. WHAT WE'RE LOOKING FOR - 4+ years in a high-ownership, customer-facing commercial or operations role spanning sales, account management, customer success, customer support, or customer operations. - A track record of moving opportunities through a commercial process and managing a meaningful volume of customer relationships with strong follow-through. - Experience in fintech, payments, lending, factoring, embedded finance, or another environment where customer growth and operational risk are closely connected. - 1-2 years of marketing or growth experience running campaigns or managing CRM-driven outreach. - Strong operational judgment: you clarify ownership, define next steps, document decisions, apply policy consistently, and recognize when an issue needs specialist review. - Analytical fluency across CRM, support, and analytics tools, with the ability to diagnose funnel or portfolio performance and recommend action. - Practical experience improving workflows with automation and AI, including judgment about where automation introduces unacceptable risk or a poor customer experience. - Excellent written and verbal communication: persuasive with prospects, clear during onboarding, calm in disputes, and concise with executives and cross-functional partners. - Comfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones. NICE TO HAVE - Direct experience with payment operations, underwriting, fraud and risk workflows, disputes, or compliance-adjacent processes. - Experience launching a new product, business line, or operating motion before the playbook was written. - Knowledge of mobile apps, developer products, subscriptions, or App Store economics. - Experience contributing to CRM or lifecycle campaigns, customer-facing content, or growth experiments. - Familiarity with tools such as Salesforce, Notion, Linear, Intercom or Zendesk, Slack, Zoom, and product analytics platforms. What success looks like In your first 30 days - Understand RC Capital's product, customers, unit economics, risk model, and role within RevenueCat. - Map the lifecycle from first signal through activation and live-account support. - Establish baseline reporting for pipeline quality, conversion, time to decision, time to activation, support demand, repeat usage, and portfolio health. - Shadow sales, onboarding, support, risk, and account reviews; then handle initial customer interactions with support. - Ship one concrete improvement to a workflow, report, playbook, or automation. By 90 days - Independently own a portfolio from qualification and screening through onboarding and ongoing operations, escalating genuine exceptions appropriately. - Give the team a reliable view of pipeline, onboarding, support, usage, and portfolio performance, with recommendations rather than reporting alone. - Run a consistent cadence for opportunity follow-up, onboarding, live-account reviews, and issue resolution. - Ship workflow or automation improvements that reduce manual work or customer wait time without weakening controls. - Support marketing efforts to deliver on targets. - Translate recurring customer and operational friction into structured recommendations for Product, Data, Finance, Legal, Support, or Marketing. By 6 to 12 months - Improve key lifecycle measures such as conversion, activation speed, utilization and retention. - Help grow a portfolio of healthy customers while keeping fraud, disputes, losses, and other agreed risk indicators within guardrails. - Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads. - Help turn the early motion into a repeatable engine and identify which responsibilities should move to partner teams or future hires as volume grows. WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Location: Remote - Bulgaria About MariaDB MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development. MariaDB now includes GridGain, a leader in in-memory computing, extending MariaDB to handle the extreme-velocity data requirements of autonomous AI agents. The Role We’re looking for an experienced Senior QA Automation Engineer / SDET to join the GridGain Core QA Team and help drive the quality, reliability, and performance of our distributed database platform. What You’ll Do Design, develop, and maintain automated tests and support frameworks for functional and performance testing; Participate in release testing activities and contribute to improving the release validation process; Validate new product features, bug fixes, and performance improvements; Investigate complex issues involving distributed transactions, replication, networking, storage, and cluster management; Design and implement automation solutions to reduce manual effort and improve team productivity. What You Bring 5+ years of experience in software quality assurance and test automation, or software engineering. Strong Java programming skills and knowledge of the Java ecosystem; Experience designing, developing, and maintaining automated tests and frameworks. Experience testing distributed or backend systems ; Solid understanding of at least three of: Multithreading; Concurrency; Networking; Distributed systems concepts; Transactions; Consistency models. Preferred Qualifications Experience with NoSQL and/or distributed databases, especially Apache Ignite or GridGain; Experience with Docker and Kubernetes; Experience with MariaDB or other relational databases; Experience with modern AI tools and applying them to improve engineering productivity; Experience with performance testing, profiling, and troubleshooting complex systems Location Hybrid / Remote – Bulgaria Remote – Croatia, Estonia, Finland, Italy, Poland, Romania, Serbia, Spain. Compensation Salary Range : 59,500 – 80,500 EUR per year (gross) Please note: The starting salary offered will be commensurate with the candidate's skills, qualifications, and relevant experience, in alignment with our gender-neutral compensation framework. Why You’ll Love It Here A globally distributed team where your is tangible, valuable and appreciated. Remote or Hybrid work options (location dependent) Projects that stretch your skills and make an impact at scale. Competitive pay, 25 days paid annual leave (plus holidays), and a culture that values creativity and clean engineering. How to Apply If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site. At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone. MariaDB does not sponsor work visas or relocation. MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. The Banking Data Science team powers the product roadmap for Wealthsimple’s retail and business banking offering, ranging from Chequing & Savings accounts, Lending, Money Movement, Payments, Corporate accounts and more. Data scientists are embedded within cross-disciplinary teams, working directly with product managers, engineers and designers as a lateral strategic partner. In this role, you'll be the DRI (Directly Responsible Individual) for the Money Movement and Payments domains. The breadth of its scope is vast: you will have ownership of the strategic direction for feature pricing, design experiments to inform the future of the client experience, and build client-facing data products that will reach millions of Canadians. We’re looking for a full-stack Senior Data Scientist who is excited about banking products and can contribute to product growth from day one. In this role, you will have the opportunity to: - Design & execute A/B tests to inform pricing, measure launch impact and make data-informed decisions on the future of the product roadmap. - Build client-facing ML & AI products, such as spend insights https://help.wealthsimple.com/hc/en-ca/articles/49929213964571-Track-and-categorize-your-spending. - Design & implement measurement strategy for upcoming product launches, including metric definition, geo-experimentation and otherwise incrementality analyses. - Design & build data pipelines and architecture for modelled datasets. - Use causal inference and complex statistical methods to deep dive into the product problems pace in order to provide actionable insights rooted in a deep understanding of client behaviour. - Leverage AI to build agentic workflows, deepen your craft and handle operational tasks efficiently. - Take ownership and ship it—continuously look for the simplest, most effective way to approach challenges. - Work where you are (while our Canadian offices are located in Toronto, we are a remote-first workforce and you can join from anywhere in Canada!)   We are looking for someone who: - Has a product mindset, having worked on customer-facing products with a culture of A/B testing, strong experimental design, product analytics and data storytelling. - Has experience with the impactful application of complex statistical methods, causal inference, and applied mathematics. - Is experienced working directly with cross-functional partners, preferably having worked with director-level stakeholders. - Is passionate about measurement and understanding what drives business outcomes, navigating the complexities of attribution and incrementality. - Has driven high-stakes product decisions (e.g., pricing, roadmap priorities) with data - Adjusts quickly to changing priorities and effectively manages complexity in a fast-paced growth environment. - Values simplicity and pragmatism, knows when to build sophisticated solutions and when a simpler approach will suffice. - Strong technical skills in Python and SQL with experience building production-quality data pipelines. - Excellent communication skills and ability to translate complex technical concepts for non-technical stakeholders. - Fintech experience is a bonus, but not a requirement. Why you’ll love this role: - Lead experimentation best practices across Wealthsimple, setting the standard for how teams design and interpret tests to make sharper product decisions. - High visibility, high impact: Your work directly affects Wealthsimple's product roadmap and influences the banking experience for millions of Canadians. - Diverse technical challenges: Develop expertise across measurement, A/B testing, causal inference, machine learning, and computational math. - Strategic domain ownership: Own two key pillars of Wealthsimple's product strategy and build deep expertise in a lasting problem space. - AI-enabled efficiency: Leverage cutting-edge AI tooling to amplify your impact and focus on the most strategic challenges. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Remote - Colombia Workplace: Remote Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations. Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data. As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI. THE TEAM AND YOUR IMPACT As a Senior Software Engineer on the Qdrant Cloud Operations team, you will run and evolve the infrastructure behind Qdrant Cloud: the regional Kubernetes clusters, cloud accounts and networking that customer databases run on across AWS, GCP and Azure. You will be one of the engineers in our LATAM on-call group. Together with the team in Europe, you will help us set up a two-region follow-the-sun on-call rota, so incidents in the Americas time zones get a fast response and fewer out-of-hours pages land on the European team. This role includes a regular on-call rotation. Shifts include time outside normal working hours in Americas time zones, and on-call is compensated. WHAT YOU WILL OWN - Operate and improve the regional Kubernetes clusters and cloud infrastructure that host customer Qdrant clusters (AWS, GCP, Azure). - Take part in a follow-the-sun on-call rota covering the Americas time zones: respond to incidents, lead root cause analysis and drive the follow-up fixes. - Turn recurring manual operations into automation and self-service, in Go and infrastructure-as-code (Terraform, Crossplane, GitOps with FluxCD). - Roll out new regions and dedicated regions (Qdrant Cloud regions reserved for a single customer), and make that process faster and more repeatable. - Improve monitoring, alerting and runbooks so problems are caught before customers notice. - Improve the reliability, performance and cost of the fleet: instance types, storage and capacity. - Write design docs for infrastructure changes and lead them through review and rollout, including across teams. - Raise the bar on how the team runs incidents, postmortems and day-to-day operations, and help onboard the next engineers in LATAM. WHO YOU ARE - 5+ years in SRE, infrastructure, platform engineering or DevOps roles, running production systems. - Solid experience running Kubernetes in production, including stateful workloads or databases, and debugging it when it breaks. - Hands-on experience with at least one major cloud provider (AWS, GCP or Azure), including its networking: VPCs, load balancing, DNS, PrivateLink / Private Service Connect. Two or more providers is a plus. - You have built and maintained production software in Go, or in another language and are happy to switch to Go. - Experience with infrastructure-as-code (Terraform/Crossplane or similar), CI/CD and GitOps. - On-call experience: you have handled real production incidents using metrics, logs and alerting (Prometheus, Grafana, OpenTelemetry or similar), and written up what happened. - Clear written and spoken English. Most of the team is in Europe, so a lot of handover is async, and you may occasionally join customer calls to debug escalations that Customer Support can't resolve alone. - You use AI coding and operations tools in your daily work, and you know when to trust their output and when to verify it. NICE TO HAVE - Experience building or debugging Kubernetes operators or controllers. - Experience running GPU workloads on Kubernetes. WHY JOIN US - A remote-first, international team working on cutting-edge AI infrastructure. - A competitive salary with additional perks. - Flexible working hours and async-friendly culture. - High ownership and real impact. - Open-source, engineering-driven culture. - Choose your own laptop equipment. For US-based full-time employees, we also offer a comprehensive benefits package including 401k match, health, dental, and vision insurance, plus flexible PTO policy. Qdrant is an equal-opportunity employer. We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds. If this role excites you but you don't check every single box, we'd still love to hear from you! We don't want to miss out on great people because of a checklist. Come build with us! FOR INFORMATION ON HOW WE HANDLE YOUR PERSONAL DATA, PLEASE REFER TO OUR RECRUITMENT PRIVACY POLICY https://qdrant.tech/legal/recruitment-privacy-policy/ #LI-REMOTE

Location: United States, Remote Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Bungie is seeking a Senior Systems Engineer with a focus on End User Experience (EUX) and Endpoint Engineering to join our Studio IT team. This role will help design, build, and improve the technology experience used by Bungie employees every day, with a focus on secure, reliable, and scalable endpoint platforms and services. Are you passionate about making technology easier and more dependable for the people using it? Do you enjoy solving complex endpoint problems, automating repetitive work, and improving how devices and applications are deployed and managed? Can you balance security, usability, and operational needs without creating unnecessary friction for our users? Then come help Bungie IT Engineering support the teams creating our world-class games. As a Senior Systems Engineer at Bungie, you will architect, implement, and support endpoint platforms, device management, application delivery, and supporting infrastructure across Bungie’s environment. You’ll work with a team of experienced IT engineers and partner closely with Studio IT Support, Information Security, infrastructure teams, application owners, and development teams to continuously improve the technology experience for our users. This role is expected to take technical ownership of EUX platforms and services, identify recurring pain points, and build solutions that reduce friction for both users and support teams. You will help establish standards, automate common workflows, and ensure endpoint services can scale with the changing needs of game development. Successful candidates will have strong experience engineering and supporting enterprise endpoint environments, be comfortable owning complex technical problems, and be able to turn user and business needs into practical technical solutions. They will also be an effective mentor, collaborator, project owner, and communicator. Responsibilities Architect, implement, and maintain endpoint management platforms and services supporting Bungie employees and development teams Own and improve the lifecycle of Bungie’s endpoints from provisioning and configuration through ongoing management and retirement Engineer solutions for Windows and macOS endpoint management, configuration, compliance, and application delivery Design and automate device provisioning and deployment workflows that reduce manual effort and improve the onboarding experience Develop automation and tooling to improve endpoint reliability, consistency, and supportability at scale Identify recurring user and support pain points and engineer solutions that address their underlying causes Improve software packaging, deployment, patching, configuration, and lifecycle management across managed endpoints Partner with Information Security to implement and meet endpoint security requirements while balancing security, usability, and development needs Partner closely with Studio IT Support to understand recurring issues, improve escalation paths, and reduce support demand through engineering Serve as a senior escalation point for complex endpoint, operating system, application, and device-management issues Evaluate endpoint health, performance, and operational data to identify opportunities for improvement Lead technical projects from requirements and design through implementation, validation, documentation, and operational handoff Evaluate new technologies and determine where they can improve the employee and developer technology experience Mentor engineers and provide technical guidance and training to Studio IT Support and other technical teams Maintain clear and useful documentation of systems, standards, architecture, runbooks, and processes Required Skills Strong experience engineering and operating endpoint management solutions in a large enterprise environment Experience with Microsoft Intune, Ivanti and other modern endpoint management technologies Strong knowledge of Windows endpoint architecture, configuration, deployment, troubleshooting, and lifecycle management Experience managing macOS endpoints using enterprise device-management technologies Experience with automated device provisioning technologies such as Windows Autopilot, Apple Automated Device Enrollment, or comparable solutions Experience with enterprise software packaging, deployment, patching, and application lifecycle management Experience designing and enforcing endpoint configuration and compliance policies Experience automating administrative and endpoint workflows using PowerShell, Python, APIs, or comparable technologies Experience troubleshooting complex endpoint issues across operating systems, applications, identity, networking, and security layers Understanding of Active Directory and Microsoft Entra ID as they relate to endpoint authentication, device identity, policy, and access Understanding of endpoint security technologies and concepts including EDR, disk encryption, local privilege management, certificates, and device compliance Experience independently leading complex technical projects involving multiple teams and stakeholders Demonstrated ability to partner with support organizations and turn recurring operational issues into engineering improvements Ability to evaluate technical decisions from both an engineering and end-user perspective Ability to mentor other engineers and help establish technical standards and best practices Strong written and verbal communication skills Bachelor's degree or equivalent Nice-to-Have Skills Experience with Jamf Pro or other enterprise Apple management platforms Experience with Microsoft Configuration Manager (SCCM/MECM) and migrations from traditional to modern endpoint management Experience with Windows Autopilot and modern Windows provisioning Experience managing developer workstations or other high-performance/specialized endpoint environments Experience supporting endpoints within game development, software development, media production, or another highly technical creative environment Experience with endpoint analytics, digital employee experience (DEX), or observability platforms Experience with application virtualization, VDI, or remote workstation technologies Experience with privileged access and endpoint privilege management Experience with PKI, certificate deployment, and certificate lifecycle management Experience integrating endpoint platforms with identity, security, ITSM, and asset-management systems Experience with infrastructure-as-code, configuration management, or CI/CD practices Experience designing technology solutions for distributed, hybrid, or globally located teams At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below. $155,900 — $233,900 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote - Canada, Remote Americas Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: We're seeking a Senior Business Architect (Canada) for ACCC: someone who can go deep on brokerage operations across accounts, trading, clearing, settlement, custody, and asset servicing, and can turn that operating knowledge into clear requirements and turn that into clear requirements Product and Engineering can build. You are the bridge between how the Canadian brokerage actually works and the product roadmap. You lead structured discovery with counterparts and work out how partner firms, account opening, clearing, custody, and day-to-day operations fit together, then write that down as epics, user stories, acceptance criteria, edge cases, and open decisions. Success is measured by: requirements and designs teams can build without guessing; a clear split between what the system does and what people still do at launch; solution options that Product and Engineering can sequence; and a backlog tied to ACCC milestones and capabilities. What You'll Walk Into You won't be starting from zero. You'll be owning live problems: Operations scope: defining what ACCC must support across accounts, trading, clearing, settlement, custody, books and records, and asset servicing. Partner firm handoffs: what partners send us, what we send back, and who does what across accounts, trades, cash, and securities. Account and trade lifecycle: account opening, settlement in Canada through CDS, failed trades, transfers, and corporate actions such as dividends and splits. Platform gap analysis: comparing today's Alpaca platform with Canadian brokerage operations requirements to decide what we reuse, change, or build. Launch scope: separating what must work on day one from what follows, including registered accounts (TFSA, RRSP, RESP), more products, and more partner services. Open decisions: logging each one with an owner so it gets closed or consciously deferred. What you’ll own Requirements across ACCC’s brokerage operations, and what comes next: Map brokerage operations end to end across these areas: broker onboarding, account carrying, trade clearing/settlement, custody of cash/securities, books & records, financing (if in scope), corporate actions, transfers, exceptions, and reporting Help define target operating models and capability designs: what the platform must do, what stays manual (for now), what is control vs. feature, what is Canada-specific vs. reusable globally Turn regulatory and operational obligations into product requirements: what the platform must do, what stays manual (for now), what is control vs. feature, what is Canada-specific vs. reusable globally Write epics, user stories, acceptance criteria, and edge cases that Product and Engineering can build against. Produce the artifacts teams actually use: process maps, capability matrices, requirement specs, data/field definitions, state machines, exception catalogs, RACI for build vs. run, and decision logs Work with Product Managers and Engineering to sequence MVP → launch → scale: must-haves for go-live vs. post-launch backlog across these operating areas (e.g. additional account types, asset classes, IB services, automation) Interface across Product, Engineering, Ops, and Compliance: translate business need into buildable scope; escalate open decisions with clear owners and options Run structured discovery: workshops, SME interviews, gap analysis vs. current Alpaca platform, peer operating models where useful Keep requirements automation- and AI-aware : flag where STP, rules, and AI-assisted exception handling should be designed in—not bolted on later Flag where straight-through processing, rules, and AI-assisted exception handling should be designed from the start. Maintain a living requirements backlog tied to ACCC milestones, risks, and open decisions Who you are (Must-Haves) Excited about what Alpaca is building and about standing up Canadian brokerage operations. Comfortable operating as a senior IC reporting to the President — driving clarity across Product, Engineering, Ops, and Compliance without needing a formal team. Bachelor's degree in computer science, engineering, finance, or equivalent. 8+ years as a business architect, business analyst, consultant or in product operations within brokerage, clearing, custody, or capital markets. Comfortable translating brokerage operating processes and regulatory requirements into product language (you don’t need to be a lawyer or CCO) Strong structured analysis: flows, entities, states, exceptions, controls, and what breaks if a step is missing. Clear writing: specs, diagrams, and decisions others can execute against. Collaborative with Ops SMEs, PMs, Engineering, and Compliance; curious enough to dig; disciplined enough to close loops Bias to precision over vague “requirements fluff”; you know when something is a product change vs. an ops procedure vs. a policy decision Judgment to tell a product change from an operating procedure or a policy decision. Strong communication and collaboration skills across operations, product, engineering, and compliance. Who you might be (Nice-to-Haves) Experience on a carrying, self-clearing, or custody build. Canadian dealer, carrying broker, or introducing broker experience. Prior business architecture or enterprise/solution architecture exposure in capital markets Familiarity with CDS or Canadian settlement workflows. Experience with registered accounts or Canadian tax requirements (TFSA, RRSP, RESP). Background with API or platform brokerage products. Experience working at a fintech, startup, or greenfield launch. AI-native workflow: recurring use of tools like Cursor, Claude, or ChatGPT in spec drafting, discovery synthesis, and gap analysis. Experience shaping greenfield capability roadmaps with executive sponsors How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Location: Portugal Workplace: remote *ALL CANDIDATES MUST BE LOCATED IN PORTUGAL* About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role Intermedia has a wide portfolio of internally developed application software, ranging from web and desktop apps to lower level PBX solutions. Due to the growing demand for integrating security activities into diverse development processes, Intermedia is looking for an experienced and self-motivated Application Security Engineer to help us deliver built-in security to our products. As part of the Global Security team, you will support our company wide application security program, helping the company build secure products. You will be the voice of security for all things related to application security to our spectrum of engineering teams, guiding the architecture and execution of our SDLC throughout the enterprise. This position is an individual contributor role, reporting directly to the Manager, Application Security. What you will be doing: Perform design and architecture review of new features, suggest security requirements Collaborate with DevOps and engineering teams, advising on security features and best practices in SDLC Utilize static security scanning tools, review findings and coordinate remediation actions Perform ongoing manual security assessments Review the results of external penetration tests and communicate suggested fixes to development teams Provide on-demand support on application security topics Drive process improvement ideas Assist with vetting and intake of defects from 3rd party security researchers via our Bug Bounty program What you will bring to the role: 3 - 5 years of experience in the application security field Bachelors or Master Degree in related field of expertise Knowledge of secure coding best practices and industry standards (such as OWASP) and the ability to apply them to different programming languages Familiarity with SDLC and DevSecOps concepts and hands-on experience in implementing them Knowledge and/or hands on experience with identifying A.I. threats in a security landscape Experience in using static and dynamic security scanning tools (such as BurpSuite, ZAP, and Snyk, or other related technologies) Experience with programming languages such as Python is preferred Ability to explain application security threats and mitigation options to both developers and project managers Good communication skills in written and verbal English Experience and/or knowledge in securing applications within cloud platforms (AWS, Azure) and containerized environments (Docker, Kubernetes) Participation in CTF challenges and bug-bounty programs Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: United Kingdom Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role Intermedia has a wide portfolio of internally developed application software, ranging from web and desktop apps to lower level PBX solutions. Due to the growing demand for integrating security activities into diverse development processes, Intermedia is looking for an experienced and self-motivated Application Security Engineer to help us deliver built-in security to our products. As part of the Global Security team, you will support our company wide application security program, helping the company build secure products. You will be the voice of security for all things related to application security to our spectrum of engineering teams, guiding the architecture and execution of our SDLC throughout the enterprise. This position is an individual contributor role, reporting directly to the Manager, Application Security. What you will be doing: Perform design and architecture review of new features, suggest security requirements Collaborate with DevOps and engineering teams, advising on security features and best practices in SDLC Utilize static security scanning tools, review findings and coordinate remediation actions Perform ongoing manual security assessments Review the results of external penetration tests and communicate suggested fixes to development teams Provide on-demand support on application security topics Drive process improvement ideas Assist with vetting and intake of defects from 3rd party security researchers via our Bug Bounty program What you will bring to the role: 3 - 5 years of experience in the application security field Bachelors or Master Degree in related field of expertise Knowledge of secure coding best practices and industry standards (such as OWASP) and the ability to apply them to different programming languages Familiarity with SDLC and DevSecOps concepts and hands-on experience in implementing them Knowledge and/or hands on experience with identifying A.I. threats in a security landscape Experience in using static and dynamic security scanning tools (such as BurpSuite, ZAP, and Snyk, or other related technologies) Experience with programming languages such as Python is preferred Ability to explain application security threats and mitigation options to both developers and project managers Good communication skills in written and verbal English Experience and/or knowledge in securing applications within cloud platforms (AWS, Azure) and containerized environments (Docker, Kubernetes) Participation in CTF challenges and bug-bounty programs Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As the Senior Customer Success Operations Manager, you'll play a critical role in building and scaling the operational infrastructure that supports Chainguard's post-sales organization, including Customer Success Management, Professional Services, Customer Support, and Renewals. You'll serve as a strategic partner to Customer Success leadership, translating business priorities into scalable processes, systems, and performance frameworks that improve customer outcomes, operational efficiency, and revenue retention. This role requires someone who can think strategically, influence cross-functional decisions, and drive complex initiatives from strategy through execution. You'll help shape how we operate as we scale, with a focus on automation, data-driven decision-making, and delivering a consistent, customer-centric experience. What you'll do: Customer Success Operations Strategy & Execution Own and execute the Customer Success Operations roadmap, prioritizing initiatives that improve customer experience, operational efficiency, and scalability. Partner with CS leadership to translate organizational priorities into measurable operating plans, processes, and performance expectations. Support capacity planning, resource allocation, and productivity modeling across Customer Success, Professional Services, and Support. Identify operational gaps and lead cross-functional initiatives that improve how our post-sales teams operate. Systems Strategy & Operational Infrastructure Own the strategy, implementation, and optimization of our Customer Success technology ecosystem, ensuring systems support business needs as we scale. Partner with Business Systems and IT to drive integrations, automation, and data integrity across Salesforce, CS platforms, support systems, and product analytics tools. Establish scalable processes and workflows that reduce manual effort and improve visibility across the customer lifecycle. Evaluate and recommend tools and technology investments that improve operational efficiency and the customer experience. Renewals Strategy & Operations Lead the operational implementation of our Renewals function, including forecasting processes, quota tracking, performance measurement, and renewal workflows. Establish reporting and analytics around renewal attainment, gross revenue retention (GRR), net revenue retention (NRR), churn, and contraction. Partner with CS, Sales, and Finance to improve renewal predictability, identify retention risks, and establish clear accountability for revenue outcomes. Develop scalable processes for renewal engagement, risk identification, escalation, and cross-functional coordination. Performance Measurement & Business Insights Establish KPIs, reporting frameworks, and executive dashboards that measure customer outcomes, retention, and operational productivity. Analyze performance trends and translate insights into actionable recommendations for leadership. Drive consistent business reviews and operating cadences to evaluate performance, identify risks, and prioritize improvements. Support annual planning through data analysis, productivity benchmarks, and operational recommendations. Process Optimization & Customer Experience Design and implement scalable processes across onboarding, adoption, customer engagement, renewals, and support. Establish operational playbooks, service-level expectations, and accountability frameworks that improve consistency and execution. Partner cross-functionally to identify friction points in the customer journey and implement improvements that drive customer satisfaction and retention. Lead change management, enablement, and adoption for new processes, systems, and initiatives. What we're looking for: 7+ years of experience in Customer Success Operations, Revenue Operations, Business Operations, or a related function within B2B SaaS. Proven experience owning operational strategy and leading complex, cross-functional initiatives in a high-growth environment. Strong understanding of Customer Success operating models, SaaS retention metrics, renewal forecasting, and customer lifecycle management. Experience building and scaling operational processes, systems, and performance measurement frameworks. Deep Salesforce expertise and experience working with CS platforms, support systems such as Zendesk, and product analytics tools. Strong analytical capabilities, including forecasting, financial modeling, performance reporting, and translating data into business recommendations. Experience partnering with senior leadership across Customer Success, Finance, Sales, and Business Systems. Ability to independently identify business challenges, develop solutions, and influence decisions across functions. Strong communication, stakeholder management, and change management skills. Comfortable operating in ambiguity and balancing strategic priorities with hands-on execution. Strongly preferred: Experience building or scaling Customer Success Operations at a high-growth SaaS company. Experience supporting the launch or transformation of a dedicated Renewals organization. Familiarity with Professional Services operations, including utilization, delivery capacity, and resource planning. Experience implementing and integrating CS technology platforms and driving automation. Experience with SQL, Python, or other analytical and automation tools. Background in cybersecurity, developer tools, or enterprise infrastructure software. Base salary: $140,000-$165,000. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: As a Manager of Solutions Engineering for Commercial at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products through professional services, support, training, and customer success. You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products. You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space. All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well. What You’ll Be Doing: Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences. Get the best out of your team with a coaching mindset and lead from the front approach.  Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team. This role requires you to lead from the front! Executive sponsorship of key accounts in the region will be key to your success.  The right candidate will be a thought leader to customers and internally within Grafana Labs. Direct the bulk of your day-to-day work based on guidance and goals from your leadership, owning the planning, actions and outcomes of the region. Partner with Sales leadership on top of funnel programs, marketing initiatives and community/company events to drive awareness of Grafana’s brand and the problems we help solve. Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful. Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with discovery, demonstrations, key stakeholder interviews, workshops and technical validation, including POVs and Mutual Account Plans Own your teams PG plan in partnership with your sales and sales leader counterparts, helping build pipeline for new logo targets What Makes You a Great Fit: Located on the West Coast 5+ years in the high tech industry having held roles such as Developer, Sales Engineer/Architect, Manager, etc. Direct experience mentoring, developing people and managing performance over time. Experience in Open Source selling or Cloud first/Product led sales go to market motion a big plus. Direct experience implementing and/or executing a formal sales methodology,  Command of the Message, qualification frameworks like MEDDPICC. Direct experience selling monitoring/data/visualization products. Direct experience in DevOps (IaC, CI/CD, GitHub Actions, etc) a plus Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets. Proven ability to work with sales leader counterparts Compensation & Rewards In the US, the OTE (On-Target Earnings) compensation range for this role is $234,000 - $278,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .