Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Product at Baseten is a nascent function. Our company today has a strong engineering culture, is heavily customer obsessed, and moves fast. We're building the product function now, and you'd be one of the first people who will help define it. You'll work directly with our founders and with some of the best systems and infrastructure engineers in the world, and you'll set the standard for building great AI infrastructure. PMs at Baseten don't sit above engineers. You earn ownership by being technical, finding the truth in front of customers, building great cross-functional relationships, and shipping great product experiences.
Getting a model into production still takes real expertise: choosing a serving engine, sizing hardware, tuning it, wiring it into an app. We want a developer to go from "it runs on my laptop" to "it's serving production traffic" in minutes, on their own. You'll own the entire experience a developer touches to deploy and iterate: the CLI and SDKs, the console, onboarding, model discovery, deployment configuration, Truss, and the increasingly agent-driven ways developers build. Your job is to make Baseten synonymous with great DevEx and make it effortless for far more developers to self-serve deploy models on Baseten than can today.
This role fits someone who gets technical by instinct and does whatever it takes to ship for customers, not only strategy, UX, or docs. You'll define the design system and the patterns from scratch rather than work inside ones someone else built, and you're obsessed with improving your product craft with AI.
EXAMPLE INITIATIVES
Take a look at these blog posts written by members of our Product and Engineering teams:
- Building multi-component AI workflows at scale with Chains https://www.baseten.co/blog/baseten-chains-explained/
- Announcing Baseten for Model Labs https://www.baseten.co/blog/announcing-baseten-for-model-labs/
- Introducing canary deployments on Baseten https://www.baseten.co/blog/canary-deployments-on-baseten/
RESPONSIBILITIES
- Collapse time to production, taking a developer from first sign-up to a running, maintained production deployment and driving down the time it takes to get there.
- Make the CLI and SDKs the primary way developers and their AI agents build on Baseten, converging the authoring surfaces (CLI, console, Truss, config.yml, model.py, chains.py) into one coherent path.
- Make a developer's first run effortless across onboarding, model discovery and deploy via the Model Library, and a first deploy where errors surface clearly and builds show progress.
- Own the deployment lifecycle that lets teams ship safely, including environment promotion from dev to staging to prod, version history, an artifact and model registry, reproducible deployments, and the progressive delivery controls developers set and read: canary, shadow, A/B, scheduled promotion, and one-gesture rollback.
- Define how developers compose multi-model apps through Chains and the DevEx for developers building multi-modal agents and applications.
- Grow self-serve deployment across FDEs and customers by living in customer conversations and turning deploy-and-operate friction into roadmap, so work that needs an FDE today becomes something a developer does alone.
REQUIREMENTS
- 5+ years building developer-facing or technical products, as a product manager or as a product-minded engineer.
- Built dev tools as an engineer before becoming a PM, shipping SDKs, CLIs, APIs, or platform surfaces with your own hands.
- Proof of dev tooling and dev products you've shipped and take pride in.
- Genuine taste for developer experience across both local (CLI) and UI, with a specific example of where you made something complex feel simple.
- Strong opinions on CLI, API-first, and agent-first design, treating the coding agent as a first-class user rather than a feature.
- Technical enough to earn engineers' trust and reason about what's under the hood, because you've been under it.
- A rigorous researcher who lets customer reality drive the call, and a relentless shipper
NICE TO HAVE
- Experience with ML infrastructure, developer tools, or API products.
- You've deployed and served models yourself.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: London, UK
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's first post-sales hire in Europe doesn't just activate customers, they set the standard for what post-sales excellence looks like in a brand new market. This is a role for people who have been inside organizations when change was hard, who speak the language of a CFO, and who can move a customer from onboarding to true business value without losing the commercial thread. You'll own a book of customers end-to-end: responsible for driving genuine activation and adoption, and for finding and closing the expansion opportunities that follow when customers are actually getting value. There is no handoff here. Onboarding and growth live in the same seat. As one of the first people on the ground in London, you'll have real accountability from day one, and the work you do will directly shape how Ramp builds its post-sales motion across Europe. If you're someone who uses AI the way high performers use any sharp tool (as a default, not an experiment), who is energized by building from scratch, and who wants to own outcomes rather than just execute a playbook, this is the role.
What You'll Do
- Lead customers through the full transformation journey, from implementation through agentic workflow adoption.
- Own the revenue target for your book of business.
- Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line.
- Quantify and communicate Ramp's impact in the language CFOs and Controllers care about
- Help customers understand and adopt Ramp's agentic finance capabilities, positioning new workflows not as features, but as fundamental changes to how their finance team operates.
- Maintain tight feedback loops with Design & Engineering, ensuring market signals from customers land where they can drive product decisions.
- Support the GM on the highest-priority strategic initiatives of the moment; competitive landscape, ICP refinement, new segment exploration, and more.
What You Need
- Right to work in the UK is required. Willingness to travel frequently across the UK and Europe.
- Founder-mode mentality with proof to back it up. You own outcomes, not deliverables and you have a track record of building, selling, or figuring something out on your own. You make fast decisions with incomplete data and don't wait for a playbook that doesn't exist yet.
- AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Deep product expertise that translates into prescriptive recommendations. You know Ramp's full range of products, integrations, and configuration options inside out and you use that knowledge to anticipate customer needs and position solutions before they ask.
- Technical acumen to hold your own with Product and Engineering on integrations, APIs, and workflow architecture.
- Commercial instinct. You proactively identify expansion opportunities and know how to turn customer success into revenue growth.
- Strong written and verbal communication.
- High frustration tolerance and resilience. Building from scratch means things will break constantly.
Nice to Haves
- Fluency in additional European languages
- Experience in a high-growth startup, consulting, VC, IB/PE, or other analytically intensive environments
- Exposure to fintech, SaaS, or B2B sales cycles
- Track record of entrepreneurial activity: founding a company, running a meaningful side project, or building something from zero
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the UK
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the UK
,
the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in Spain
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Spain
,
the base compensation range for this role is 94,000 - 112,830 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Netherlands (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Netherlands
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Netherlands
,
the base compensation range for this role is 109,697 - 131,636 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
At Baseten, we’re looking for a Technical Program Manager to drive our most complex, cross-cutting infrastructure programs. This role will operate across all domains of AI infrastructure, from the GPUs up to the multi-cluster orchestration layer.
This is an execution-first role. The work is less about owning a single system and more about imposing order on ambiguity: standing up the right structures, driving decisions to closure, and making sure nothing falls through the cracks across dozens of stakeholders. If you take satisfaction in turning a chaotic, half-defined initiative into a predictable, well-governed program, this role is for you.
RESPONSIBILITIES
- Own complex migrations end to end. Lead large-scale infrastructure migrations across teams and domains. This will involve scoping the work, sequencing dependencies, managing risk, and driving them to completion without surprises.
- Drive process across infrastructure. Establish and run the operating rhythms that keep programs healthy: planning cadences, status reporting, decision logs, risk reviews, and escalation paths. Make the process light enough that teams adopt it and rigorous enough that it actually works.
- Help managers build the right structures. Partner with engineering managers and leads to design the team structures, ownership boundaries, and working models a program needs to succeed. Spot gaps in accountability before they become problems.
- Own follow-ups relentlessly. Be the person who tracks every open item, owns the action register, and closes loops. Drive decisions and unblockers to resolution rather than letting them drift.
- Create clarity from ambiguity. Take loosely defined goals and turn them into scoped, sequenced, resourced plans with clear owners and measurable milestones.
- Manage risk and dependencies. Maintain a clear-eyed view of cross-team dependencies and risks; surface them early, drive mitigation, and keep leadership informed with honest, signal-rich updates.
- Communicate up, down, and across. Translate between deeply technical teams and senior leadership. Run effective program reviews and write the kind of crisp status that lets busy people make fast decisions.
REQUIREMENTS
- 3+ years of technical program management experience, with a track record of delivering large, cross-team infrastructure or platform programs.
- Demonstrated ownership of complex migrations or comparable multi-domain initiatives from inception through completion.
- Strong execution discipline: you build the structures, cadences, and tracking that keep programs on the rails, and you hold the line on follow-through.
- Comfort operating across multiple infrastructure domains. You don't need to be the deepest expert in any one, but you can engage credibly with engineers on compute, storage, networking, and data.
- Proven ability to influence without authority, aligning teams and managers who don't report to you around shared plans and commitments.
- Excellent written and verbal communication; you can make complex, technical programs legible to any audience.
- A bias toward closure: you're uncomfortable with open loops and you drive things to done.
NICE TO HAVE
- Experience designing team structures or operating models alongside engineering leadership.
- Experience with AI models, their use, and how they operate at the infrastructure level.
- Background in or exposure to software engineering, SRE, or infrastructure operations.
- Familiarity with the tooling that supports program execution at scale (e.g., issue tracking, planning, and reporting systems).
WHAT SUCCESS LOOKS LIKE
- In your first few months, you'll have taken ownership of one or more in-flight programs, established the operating rhythm they were missing, and built the trust that makes teams want you in the room.
- Within a year, the programs you run are the ones leadership doesn't worry about, because the structure is clear, the risks are visible early, and the follow-ups always close.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is looking for an experienced engineer who has designed and built secure software systems to help define the security foundations for our AI products. You’ll work with product and engineering teams on agent runtimes, tool permissions, retrieval, content writes, observability, and abuse-resistant design. You’ll turn product risks into clear architecture, reusable guardrails, automated tests, and production systems that help teams ship new features safely.
This role is based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Define and build security architecture for product surfaces that operate across customer workspace content, including tool execution, content writes, retrieval, permission checks, provenance, and auditability.
- Make the secure path the easy path for product teams by shipping reusable libraries, review patterns, test fixtures, and guardrails that prevent classes of vulnerabilities.
- Build automated red-team and regression testing for risks such as prompt injection, indirect instruction following, data exfiltration, tool misuse, cross-tenant leakage, and unsafe workspace mutations.
- Translate threat models for new product surfaces into concrete engineering requirements, production checks, and launch criteria.
- Use production signals, incident learnings, and targeted experiments to harden Notion over time, then feed those learnings back into architecture and developer workflows.
- Help define the security bar for how engineers use coding agents, MCP-enabled tools, hooks, and internal automation without introducing new risk.
SKILLS YOU'LL NEED TO BRING:
- Secure software engineering craft: You have 8-10+ years of experience designing, building, or securing complex software systems, and you are comfortable working in production code with product and platform engineers.
- Security architecture judgment: You can look at a complex system and reason about where the permissions, data flow, or trust boundaries are likely to get weird, and help re-design it to make them better.
- Security product strategy: You can turn a complex security risk you see into a product design or architecture that can be built.
- Builder mindset: You’d rather leave behind a useful tool, test, library, or pattern than a task or project for someone else to pick up later.
NICE TO HAVES:
- Experience building or securing products with tool use, retrieval, workflow automation, content writes, or complex permission boundaries.
- Hands-on experience with prompt-injection testing, red teaming, model behavior evaluation, or abuse-resistant application design.
- Experience with enterprise SaaS security models: permissions, sharing, audit logs, data residency, encryption, compliance, or customer-facing trust guarantees.
- Experience building developer tooling, CI checks, coding-agent workflows, MCP integrations, or internal frameworks that shape how engineers build software.
- Public security research, vulnerability writeups, conference talks, or open-source work related to product security or secure developer infrastructure.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $270,000 - $340,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
As a small team, we're all generalists that work across the full stack (built in TypeScript end-to-end). We’re looking for engineers that thrive in an environment of autonomy and individual responsibility to help us build the future of product development.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you'll do
- Work closely with founders, product, and design to implement new concepts and ideas
- Build AI-powered functionality into the core of Linear
- Update our collaborative content editor used across all internal surfaces
- Build new user-facing features with beautiful and scalable UI components
- Obsessively improve application performance
- Refine our software development processes to keep the team operating at high velocity
What we're looking for
- 2-5 years of experience building customer-facing products at a software company with a high engineering bar
- Strong React and TypeScript fundamentals, with experience across the full stack (Browser technologies, Node, GraphQL, PostgreSQL)
- Track record of driving complex, end-to-end features (not just incremental improvements and refactors) with visible impact on the product
- Product sensibility: you care about UX, speed, and polish, and you push back when something doesn't feel right
- Comfortable working without heavy PM overhead; you can help to shape the problem, not just implement a solution
- High ownership mentality: self-directed, full-lifecycle builder who takes a feature from idea to shipped
- Thrives in a remote, async-first environment with a lean, high-output team
- Experience at a startup or a company with a genuinely high engineering bar
Our tech
This stack reflects the systems we build and operate. You’re not expected to have experience with everything listed, but you should be excited to work close to product, performance, and real-world scale.
- Agentic workflow system utilizing temporal, operating at production scale
- Proprietary websocket data sync engine https://www.youtube.com/watch?v=bnOpm3a1fRE built for speed and offline support
- React, MobX, StyleX on the frontend
- Extensive, highly-trafficked GraphQL API and SDK
- Node, PostgreSQL, Temporal, and Redis on the backend
- Hosted on Google Cloud with k8s
- GitHub, Slack, Notion
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- Read Me https://linear.app/readme a story about our mission
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As the Engineering Manager for Baseten's Cloud Platform team, you will directly manage a team of cloud platform engineers responsible for building the systems and processes that keep our infrastructure scalable, reliable, and efficient — from automated deployments and monitoring to performance optimization and incident response.
You are a people-first leader with a strong cloud infrastructure background. You set a high bar for reliability and operational excellence, engage credibly in technical discussions and code reviews, and know how to build a culture of ownership and accountability. You'll spend most of your time close to the work: unblocking your team, shaping technical direction on day-to-day decisions, and developing your engineers. At Baseten, we work closely with our users to understand their struggles operationalizing ML — you'll keep your team connected to that mission and translate user learnings into better infrastructure.
RESPONSIBILITIES
- Recruit, hire, and grow a high-performing team of cloud platform engineers; provide ongoing coaching, feedback, and career development through regular 1:1s.
- Set clear performance expectations, hold a high bar, and create an environment where engineers do their best work.
- Foster a culture of ownership, accountability, and continuous improvement.
- Drive day-to-day technical decisions through design reviews, code reviews, and architectural discussions; translate the infrastructure roadmap into clear team priorities and milestones, and hold execution against them.
- Establish standards and best practices for reliability, performance, and operational excellence; ensure the team owns projects end-to-end, from specification through production.
- Exercise and encourage good judgment on tooling and architectural tradeoffs, with a bias against unnecessary complexity.
- Partner with product and engineering teams to align infrastructure work with business priorities; represent your team's progress, capacity, and technical tradeoffs clearly to leadership.
- Serve as the escalation point for major incidents; drive resolution with urgency, ensure the team learns systematically, and stay connected to users so those learnings feed back into infrastructure improvements.
REQUIREMENTS
- Proven experience directly managing engineers in a cloud infrastructure, platform engineering, or SRE context (not managing managers).
- Extensive hands-on experience with Kubernetes, with the ability to engage credibly in architectural discussions and code reviews.
- Strong background building and maintaining scalable, production infrastructure.
- Familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation, Pulumi) and CI/CD tooling (e.g., GitHub Actions, GitLab CI, CircleCI, Jenkins).
- Demonstrated ability to drive projects end-to-end — from specification to execution — and coach your team to do the same.
- Strong written and verbal communication skills; able to influence across teams without direct authority.
- Track record of recruiting and growing engineering talent.
- Openness to learning about ML infrastructure; prior machine learning experience is not required.
NICE TO HAVE
- Experience with OSS observability tooling (Prometheus, ELK stack, Grafana, OpenTelemetry).
- Background in multi-cloud environments or GPU infrastructure.
- Experience building and managing on-call rotations and incident response processes.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Design at Ramp looks very different than it did a year ago: we’re building tools and agents, designing memory, shipping PRs, and rethinking the process every few months as new capabilities unlock. A few things have not changed, the role of design is to distill problems to their essence, obsess over craft and delight where it matters most, know customers deeply and advocate for them, lead with creativity and storytelling, and keep it fun, because a product built with joy always wins.
We're looking for a Director of Product Design to lead a team of builders across some of our highest-priority bets. This role is for you if you’re excited by:
- Leading through craft, setting vision and unlocking customer impact: you will define where a product should go, then jump into the details with the team to unblock, teach, and ship. You raise the bar through product judgment, design craft, and your ability to make everyone around you better.
- Actually shipping and demonstrating real impact: You'll start by owning a product area and team to build trust and get your bearings at Ramp, with room to take on broader leadership over time. You'll stay close to customers and ship meaningful work alongside your designers, product managers and engineers.
- Building the environment where great work comes from: clear roles, high standards, low ego, and just enough structure to keep the bar high without slowing people down. That means building a caring yet demanding structure, investing deeply in people — coaching, feedback, growth — so designers can do the best work of their careers and develop in this new age of Design.
It’s never been a more interesting time to build.
Please note that this role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 3 days/week.
WHAT YOU’LL DO
- Lead and grow a high-performing team of product designers
- Own product vision and design direction across critical product areas
- Partner with product and engineering to shape strategy and deliver customer impact
- Stay close to customers and use their feedback to guide product decisions
- Jump into the work when needed to unblock teams and accelerate progress
- Create clarity, raise quality, and help teams ship faster
- Raise the bar for product thinking, interaction design, systems thinking, and craft
- Coach designers through clear feedback, high standards, and strong mentorship
- Help define how design works in an AI-native world
- Build strong partnerships across product, engineering, data, and design
WHAT YOU NEED
- Experience leading and developing high-performing product design teams
- Strong product judgment, design craft, and systems thinking
- Track record of shipping products with meaningful customer and business impact
- Deep customer empathy and comfort operating in ambiguity
- Ability to influence across functions and develop exceptional talent
- Curiosity that borders obsession over how AI changes the nature software and how we work
NICE TO HAVES
- Founder or early-stage startup experience
- Experience designing AI-native, automation, or agentic systems
- Experience building workflow or operations tooling
- Experience leading managers or multi-layered teams
- Comfort working closely with technical teams on implementation details
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: London, UK
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As one of the first Account Executives based in the UK, you’ll be focused on driving Ramp’s expansion in the European market. This role is for sellers who thrive in ambiguity, move fast, and take ownership of outcomes without being handed a playbook. You'll run a high-velocity motion across small and mid-market businesses – qualifying quickly, driving urgency, and closing deals across a diverse set of countries, cultures, and buying behaviours. In this role, you’ll also have the opportunity to build out our broader EMEA GTM strategy.
WHAT YOU'LL DO
- Drive revenue for Ramp, owning the sales cycle through close
- Manage a high-volume book across SMB and mid-market segments, while navigating more complex, multi-stakeholder deals
- Collaborate with product, design, and engineering teams to incorporate customer feedback
- Adapt your approach to the cultural and commercial nuances of selling across multiple European markets
- Own sales activity, pipeline, and revenue targets in a metrics-driven sales environment
- Maintain clean CRM hygiene, accurate forecasting, and disciplined follow-ups
WHAT YOU NEED
- AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment
- Minimum 2 years of quota-carrying SaaS sales experience
- Proven ability to operate in a fast-paced environment
- Consistent track record of hitting or exceeding targets
- Operates with high autonomy and an entrepreneurial mindset
- Ability to work 5x a week in office, in London, with willingness to travel UK & continental EU
NICE TO HAVE
- Fluency in additional European languages
- Prior CRM experience (preferably Salesforce)
- Experience launching a new territory or vertical
- Fintech or financial services sales experience
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The Onboarding team owns the product flows and platform that powers all new customer account creation at Ramp. This includes Ramp's application decisioning system that interfaces with our fraud, compliance, and credit underwriting models. As an engineer here, you’ll own workstreams that expand Ramp's total serviceable market and improve the end-to-end customer onboarding experience. You’ll partner with product, data, and design, and work directly with stakeholders across sales, marketing, risk strategy, operations, and finance to accelerate Ramp’s growth. This role offers the opportunity to have an outsized impact on Ramp’s overall growth trajectory.
WHAT YOU’LL DO
- Build software to grow Ramp to its next millions of users
- Scale the output of our application decisioning ops team through automation and AI assistance
- Drive business outcomes through metric-driven software development
- Own the customer journey from discovering and applying to Ramp through getting approved for and onboarding to the product
WHAT YOU NEED
- Minimum of 2 years of experience in a software development role
- Experience shipping fast, reliable applications using modern development tools and infrastructure
- Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical solutions
- Ability to improvise and develop creative solutions when common approaches fail. Strong value of pragmatism over idealism in times of uncertainty
- Perpetual curiosity and passion for honing your craft
NICE-TO-HAVES
- Experience with Python (Flask), SQL, and modern observability tooling
- Experience with applying AI/LLMs in production use cases
- Fintech or payments experience (credit underwriting, risk, compliance)
- Exposure to AI- or rule-based automation systems
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Home based - EMEA; Office Based - London, UK
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Group Financial Controller
.
The ideal candidate has a deep passion for systems accounting, a track record of preparing finance functions for public markets and an innovative mindset that leverages technology and AI to build efficient and robust accounting workflows.
The Accounting team ensures the integrity of our financial information and serves as the primary stewards of the business’ financial health. They design and operate a governance framework underpinned by robust policies, controls and systems to provide oversight and challenge to the business. The team is responsible for timely and accurate reporting and exercises judgment when necessary based on a commitment to conservative and accurate reporting, a deep understanding of accounting principles and insights into our business.
We are looking for a professionally qualified accounting leader who has a deep sense of right and wrong, high integrity, and a strong sense of responsibility, understanding that the accuracy of their work is critical to the entire Company.
You are a methodical, detail-oriented, and process-driven problem-solver who enjoys investigating discrepancies to find their root cause. You are resilient under pressure, particularly during month-end and year-end closes, and motivated by the goal of achieving a perfect, timely, and reliable result.
Perhaps unusually we prefer a leader with deep personal interest in the software and technology industry, and some data analytics, AI and ideally software engineering experience.
Location:
This role is home-based in EMEA time zones, with the option to be based in our London office. It will report to our Chief Financial Officer.
The role entails
Ensuring strong understanding of the risks associated with our processes and systems and leading the development and implementation of controls to mitigate those risks
Leading the development and identification of areas of improvement of Canonical’s policies and procedures that will enable the business to scale efficiently
Driving the implementation of the Canonical’s policies and procedures and the monitoring of compliance
Supporting multi-functional change projects designed to enhance systems, processes, and data accuracy
Managing reviews of weekly, month-end, year-end processes from balance sheet reconciliations to management accounts and statutory accounts preparation to ensure timely and accurate reporting of financial information
Ensuring accuracy and completeness of the recording and reporting of financial data and transactions to ensure that the Company maintains robust accounting records
Upholding the Company’s accounting and approval processes and controls across the organization
Managing external audits
Developing a strong understanding of the evolving regulatory frameworks and jurisdictions in which Canonical operates and lead the assurance of Canonical’s compliance with such regulatory requirements
Driving projects associated with upgrading or implementing new finance systems and sensible AI adoption in the team
Developing professional relationships and manage communications with both internal and external stakeholders - customers, vendors, tax authorities and external advisers - including resolving questions and issues confidentially and in a timely manner
Managing or mentoring junior accounting staff, sharing knowledge and promoting best practices
What we are looking for in you
Exceptional academic track record from both high school and university
A strong academic background and professional qualification in Accounting or Finance (e.g. ACA, ACCA, CIMA, CPA, or equivalent)
Extensive practical IFRS knowledge and experience
Advanced Excel skills and strong data analysis capabilities
Excellent attention to detail and organizational skills, with the ability to prioritize and meet tight deadlines in a fast-paced setting
Confident communication and interpersonal skills, with the confidence to engage effectively with colleagues, management, customers, and external stakeholders
A proactive, analytical mindset with a genuine passion for finance and a drive for continuous improvement, process efficiency and professional development
Proven experience using enterprise-level accounting or ERP systems
Result-oriented, with a personal drive to meet and exceed commitments
Ability to travel internationally twice a year for company events up to two weeks long
Nice-to-have skills
Experience with NetSuite
Experience with Salesforce
Experience with a Big 4 Accounting Firm, or a Public company
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker is shipping a wave of new products this year, with R&D initiatives likely to lead to more, and we're investing heavily in the platform underneath all of it. That platform supports hundreds of engineers across many development teams and carries high-scale production traffic and data transfer every day. It has grown faster than its foundations, and this year is about closing that gap.
Today, much of that work still leans on a handful of experts unblocking the same provisioning and operational workflows by hand. The top priority for this role is moving that work from expert-driven support to paved roads: self-service systems with clear ownership, safe defaults, strong guardrails, and adoption we can measure. The goal is a platform teams trust enough to stop thinking about it, one that just works, so they can focus on their own products instead of ours.
The concrete version sits on this year's roadmap: spinning up a new global region or application environment should take hours, not days. Right now it takes days. Getting there means building the foundations underneath it. We need a real multi-region, cross-account network architecture and a testing and continuous-deployment flow teams can trust, then a self-service layer on top.
We're the container company building our own internal platform, so the bar for "the easy path is also the safe path" is high. You'd be joining a team of four, growing to seven this year (this is one of those hires), and we're looking for a Staff engineer to set technical direction and lead it through real production adoption.
RESPONSIBILITIES
This is a Staff-level role, so success is measured by leverage rather than just your own commits. On a team this size you'll stay hands-on in the codebase while also setting direction, aligning teams on pragmatic standards, and carrying platform investments through to adoption. Concretely, you will:
- Take ambiguous infrastructure problems and turn them into proposals the org can rally around, then drive them through RFCs and architecture reviews across teams.
- Design self-service capabilities and platform APIs (primarily in Go) for onboarding, provisioning, deployment, observability defaults, and day-2 operations, with contracts and docs teams actually use.
- Set delivery standards using Terraform, GitOps with Argo CD, progressive rollout, and good testing, including building the continuous-deployment flow we're missing today.
- Evolve the multi-tenant EKS foundations toward better reliability, security, scale, and cost: Envoy Gateway ingress, traffic routing, and the multi-region, cross-account connectivity we need.
- Improve SLOs, alerting, and incident follow-up on Grafana Cloud so production gets safer and less dependent on heroics.
We judge this work by outcomes the consuming teams feel: how fast they can provision and ship, how much they can do without us, and how reliably it all runs.
AI-ASSISTED OPERATIONS
We're actively investing in AI-assisted and agentic workflows to cut operational toil. We care that they stay safe, auditable, and human-reviewed. You'll help shape where these earn their place and where they don't. Early targets include:
- Alert enrichment and incident context-gathering: assembling the relevant signals, history, and runbook so the on-call engineer starts with context instead of a blank page.
- Runbook-assisted diagnosis and remediation recommendations, with a human in the loop on anything that changes production.
- Onboarding and readiness assistants that answer the questions our experts answer today.
If you've built operational automation and have a healthy skepticism about where automation belongs, this is a place to put both to work.
On-call
Operational ownership is part of the job. You'll join the rotation after onboarding and shadowing. As a Staff engineer, you'll also improve the health of on-call itself, with better alerts, stronger runbooks, less toil, and blameless postmortems aimed at prevention.
QUALIFICATIONS
- 8+ years of professional, hands-on, full-time software engineering experience in backend, infrastructure, or platform engineering.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
- Strong software engineering in Go or a similar language: design, testing, debugging, review, long-term maintainability.
- A track record designing, shipping, and operating cloud services or infrastructure platforms in production. We hire for skill and impact, not years.
- Deep expertise in at least one of: Kubernetes, networking, cloud platforms, reliability engineering, or developer platforms, plus solid Linux, networking, and production-ops fundamentals.
- Experience setting technical direction and leading work that needs cross-team alignment.
- Clear written and verbal communication in a remote environment (RFCs, design docs, incident writeups).
Nice to have: EKS and ingress/CNI/service-mesh experience; observability with OpenTelemetry/Prometheus/Grafana; CI/CD and progressive delivery (GitHub Actions, Argo CD, canaries); experience leading migrations or adoption programs across teams.
You don't need every item here. We value deep expertise in one area, strong systems judgment, and curiosity across the rest.
WHAT TO EXPECT
FIRST 30 DAYS
- Build context, meet partner teams, ship your first change, shadow on-call.
FIRST 90 DAYS
- Own a strategic platform problem with a clear plan and metrics; lead an improvement from design to production.
ONE YEAR OUTLOOK
- Lead a major cross-team initiative (for example, self-service provisioning of new regions and environments, or the multi-region networking and CD foundations behind it) and establish durable patterns that change how Docker engineers build and operate services.
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
Canada: CA$238,250 – CA$382,250 + equity
United States: $170,350 – $275,550 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Europe; Portugal; Ireland; London; United Kingdom; Germany
Workplace: Remote
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Product team shapes the arc of Attio’s story. We connect vision to execution, blending insight, intuition, and evidence to craft experiences that feel inevitable. We ship constantly, make decisions with imperfect data, and act like owners. We think deeply about how people work together, design systems that scale, and remove friction before it’s felt – orchestrating every step toward value in lockstep with Design, Engineering, GTM, and our users.
We’re looking for Product Leads who are relentlessly curious, think in systems, thrive in technical complexity – and wants to help reinvent how millions of people work.
WHAT YOU’LL DO
- Own core parts of the Attio product and contribute to overall product steering
- Work with engineering to design systems that are simple to use but flexible and durable
- Deeply understand the technical and user-facing implications of models, pipelines, and performance, making thoughtful decisions that balance speed, safety, and usability
- Extend our AI capabilities, evaluating where AI meaningfully augments core workflows
- Champion a culture of technical excellence and thoughtful simplicity, ensuring product foundations scale with our customers
- Anticipate long-term architectural needs, guiding the roadmap for the next generation of Attio’s platform
- Shape the metrics and signals we use to guide platform decisions
- Ensure a best in class customer experience that delights users and builds on the Attio brand
WHAT YOU’LL BRING
- Proven experience owning products, platforms, data models, or core infrastructure surfaces in a world class product.
- You’ve shipped foundational systems.
- A deep curiosity about how systems fit together. You enjoy diving into data models, untangling edge cases, and refining the foundations that critical systems rely on.
- Strong technical depth and systems thinking. You’re comfortable reasoning about schemas, API design, and architectural trade-offs.
- Comfort in navigating ambiguity. You can turn incomplete information into structured decisions and clear next steps.
- Excellent product instincts. You know how to translate complex technical systems and customer problems into simple concepts and elegant user experiences.
- Excellent communication and stakeholder management skills. You can effectively collaborate with cross-functional teams and articulate a clear vision.
- Fluency in technical storytelling. You can can frame technical changes in ways that help GTM teams strengthen positioning and customer understanding.
- Founder mentality. You take responsibility for outcomes end to end, and move strategical and tactical decisions forward.
WHAT DOES THE HIRING PROCESS LOOK LIKE?
Phone screen
- Introductory call
- Call with hiring manager
Interviews
- Meet with Product, Design and Engineering
- Live workshop ~2 hours - The live workshop focuses on a real Attio problem and mirrors how we collaborate day to day.
Offer stage
WHAT WE OFFER
- Competitive salary
- Equity in an early-stage tech company on an incredible trajectory
- 25 days holiday plus local public holidays
- Apple hardware
- Private medical insurance through AXA
- Pension contribution through Hargreaves Lansdown
- Enhanced family leave
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta and Split so far)
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma's Security team is growing, and we're looking for a Security Operations Manager to lead the strategy and execution of our security operations program. In this role, you'll build and scale the systems, processes, and tooling that help protect Figma and our community. You'll partner closely with Security Engineering, Platform Security, IT, GRC, and Legal to strengthen our detection and response capabilities, improve operational resilience, and help shape the future of our DART and SOC functions.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Own Figma's security monitoring and incident response program, from detection engineering through post-incident review and continuous improvement
Build and automate security operations workflows, including alert triage, enrichment, investigation, and response actions using SOAR and custom tooling
Develop and maintain incident response run books, escalation procedures, and communication plans for security events of varying severity
Lead incident response preparedness initiatives, including tabletop exercises, red team engagements, and response capability assessments
Improve the effectiveness of our SIEM and SOAR platforms by reducing noise, increasing signal fidelity, and closing detection coverage gaps
Build and operationalize threat intelligence capabilities to identify adversary behaviors, prioritize investments, and strengthen detection and response programs
Partner with Legal, Privacy, and Communications teams to support breach notification and regulatory response obligations during significant security incidents
Drive security operations strategy through vendor management, operational metrics, and cross-functional initiatives spanning IAM, vulnerability management, DLP, and exposure reduction
We'd love to hear from you if you have:
7+ years of experience in security operations, incident response, or a related security engineering function
Hands-on experience building and automating detection and response workflows using scripting, APIs, or security automation platforms
Deep expertise with SIEM and SOAR technologies in a cloud-native or SaaS environment
Demonstrated success building, scaling, or significantly improving a detection and response program
Experience leading complex security incidents and partnering with Legal, Privacy, and business stakeholders during high-impact events
While it's not required, it's an added plus if you also have:
Operated in a public company environment with SOX, ISO 27001, SOC 2, or FedRAMP requirements
Applied AI risk management frameworks such as NIST AI RMF, OECD AI Principles, or ISO 42001
Utilized AI-powered tools to automate security operations workflows and improve team efficiency
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$204,000
—
$317,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: NYC (SoHo)
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
About the Role
Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Customer Success or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal.
We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth.
In this role you will:
- Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention
- Champion customer success by helping businesses realize the transformative potential of AI-powered software creation
- Lead onboarding programs that accelerate customer time-to-value and platform adoption
- Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools
- Execute renewal processes with a focus on expansion and long-term partnership development
- Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot)
- Gather and communicate valuable customer feedback, championing their interests within Replit
- Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance
Required skills and experience:
- 3-5+ years of experience in Customer Success, Commercial Account Management, or technical sales role, preferably in SaaS or developer tools
- Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
- Proven track record of meeting or exceeding renewal and expansion revenue targets
- Experience managing customer relationships from onboarding through renewal and expansion
- Proficiency in using CRM systems and customer success tools (e.g., Hubspot)
- Ability to quickly learn and articulate the value of new technologies to diverse customer segments
- Strong problem-solving skills and consultative approach to customer challenges
- Self-motivated with excellent time management and organizational skills for managing multiple accounts
- Passion for technology and staying current with industry trends, particularly AI and automation
- Experience with or strong interest in AI is a plus
- Comfort with data analysis to drive customer success metrics and identify growth opportunities
Nice to have:
- You're an active Replit user
- You've worked at an early-stage startup or in developer tools
- Experience with rapid prototyping, product development workflows, or business process automation
- Background in customer success at companies serving technical or semi-technical user bases
- Degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)
Tools + Tech Stack for this role:
- Replit
- Hubspot CRM
- Customer success and analytics platforms
- ZoomInfo
- LinkedIn Sales Navigator
- Hashboard, Hex
- Various customer communication and project management tools
This role may not be a fit if:
- You're not passionate about helping customers succeed and driving long-term relationships
- You lack an understanding of the software development lifecycle or have little interest in learning about technical workflows
- You're not excited about AI and its potential to transform how businesses operate
- You don't enjoy being in client-facing roles where 80% of your day is talking to customers
- You prefer transactional interactions over building deep, strategic relationship
This is a full-time role that can be held from our NYC office. This role has an in-office requirement.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The Marketing Engineer, AI Deployment will design and build programmatic go-to-market systems and AI-powered workflows that improve efficiency, impact, and execution across Marketing. This role sits at the intersection of operations, data, and marketing with a focus on turning strategy & manual work into scalable, automated systems.
This is not a traditional operations role. It is a systems-focused role dedicated to building the infrastructure, workflows, and intelligence layers that power a modern, product-informed revenue and efficiency engine across marketing. The ideal candidate is an expert in building interconnected data layers optimized for AI, driving AI adoption, and translating complex business challenges into scalable, automated technical workflows that directly drive revenue and operational efficiency.
Success in this role is measured in three ways: agents live—the count of AI systems you've shipped into real, recurring use by marketers; hours saved—manual work returned to the org and reinvested in higher-leverage problems; and revenue driven—pipeline, conversion lift, or deal velocity directly attributable to what you've built. Everything else flows from those three numbers.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Identify and define high-impact AI use cases across marketing, taking them from prototype to full deployment
Coach and partner with marketers to take them from novice to full workflow transformation and self-sufficiency
Build custom tools, agents, automations, and integrations (APIs, MCP Servers) tailored to each operator's responsibilities—campaign ops, lifecycle, content production, intelligence reporting, and beyond
Own and evolve a GitHub-managed marketing AI cortex of prompts, skills, context files, and agents. Treat it like a product: versioned, documented, and continuously improved
Recognize patterns across your cohort and systematically productize what works—tools built for one marketer should become reusable for peers, then the broader org
Measure what works. Define evaluation criteria, instrument AI workflows, and track adoption to identify which agents, prompts, and skills drive impact—and retire the ones that don't
Document every workflow, tool, playbook, and transformation pattern so knowledge scales beyond any one person
Stay ahead of AI trends in Generative AI, LLMs, and agentic systems—and share wins visibly with your cohort and leadership to build momentum and inspire adoption
We’d love to hear from you if you have:
A demonstrated track record as an AI builder—agents, LLM workflows, automations, or prompt systems you've shipped into production and seen real users adopt. We care more about what you've built than how many years you've spent in any one function
Deep, hands-on expertise in Gumloop (preferred) or equivalent agent orchestration platforms such as n8n, Workato, or Zapier—including authoring shared workflow templates that non-technical users can adopt and modify on their own
Experience building and maintaining shared prompt libraries, skill catalogs, or AI-readable knowledge bases—bonus if you've managed them in version control (GitHub, etc.) with proper documentation and evals
A bias toward measurement—you instinctively instrument what you build, define what “good” looks like, and iterate based on signal rather than vibes
5+ years of experience building systems for go-to-market teams—Marketing Operations, Revenue Operations, Sales Operations, AI Transformation, or Technology Transformation. We're open to less time-in-seat if your AI builder portfolio is strong
While it’s not required, it’s an added plus if you also have:
Operate marketing automation and composable CDP tools (e.g. Customer.io, Hightouch, Census) with reverse ETL workflows
Query data using SQL across warehouses like Snowflake or BigQuery, with light scripting in Python or TypeScript for integration prototyping
Lead cross-functional enablement, training, and change-management programs that translate stakeholder needs into structured AI workflows
Apply product-led growth principles to shape product-informed marketing motions and campaign strategies
Engage with Figma's product ecosystem and the broader design and developer tooling landscape
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
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Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$127,000
—
$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
ОфисLondon, UK
Зарплата не указана
seniorUnited Kingdom (Remote)
Зарплата не указана
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