Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a
Senior Product Manager
who will drive the end-to-end productization of a dynamic user experience and build scalable growth loops across inDrive’s product portfolio. This person will integrate user behavior insights, partner with ML/DS teams to enable personalization at scale, and ensure a consistent user experience across all stages of the customer journey.
Key Responsibilities
Lead the end to end productization of a user experience that dynamically orchestrates customer value interventions across acquisition, cross sell, upsell, and retention
This role is pivotal to inDrives ambition to build growth loops for the product portfolio
Translate customer behavior insights into segmented programmable customer journeys, stitched across product surfaces
Own the roadmap for growth hypotheses of activation, engagement and monetisation, as well as the consistency of user experience for existing and new verticals
Partner with ML/DS teams to test for future integration of hybrid AI stacks, combining scoring models and embedding based retrieval to drive personalized actions at scale
Collaborate closely with marketing, engineering, data science, and business to scale interventions across acquisition, engagement, and monetization loops
Identify, size, and prioritize the most impactful opportunities through data analysis, user research, and experimentation
Develop clear success metrics, measure performance, and iterate quickly to optimize growth initiatives
Champion a global, product first mindset leveraging inDrives ecosystem to create scalable, enduring value for users around the world
Skills, Knowledge and Expertise
5+ years of product leadership experience, with a deep focus on consumer apps, personalization infrastructure, or super app lifecycle automation at scale
Bachelors degree in Computer Science or similar tech major
Experience leading growth initiatives or marketplace products at a tech forward company which scaled to millions of users across diverse geographies or segments
Proven success launching new products or features from 0→1 and driving sustained adoption and engagement
Proven track record of driving growth through experimentation, data driven insights, and cross functional collaboration
Strong analytical, problem solving, and communication skills, with the ability to align diverse stakeholders around a bold vision
Deep understanding of experimentation, funnel optimization, and data driven product development in a fast paced, high impact environment
Strong ability to influence and collaborate with cross functional teams, from engineering and design to marketing and business, to deliver measurable business outcomes
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
The QA Load team is responsible for the performance and scalability of services across their entire lifecycle — from Go/No-Go decisions before launch to working with real production traffic. We design and execute load tests, model real-world usage scenarios, identify and eliminate bottlenecks in backend systems, databases, messaging, and infrastructure, and work closely with SRE, DevOps, and product engineering teams.
The role focuses on systematic performance improvement: building load-testing infrastructure, automation and CI/CD quality gates, performance analysis and experimentation, and translating technical metrics (latency, RPS, p95/p99) into clear business impact. Our goal is to make performance a core aspect of product quality and ensure the stable operation of high-load, geo-distributed systems.
Key Responsibilities
Performance Audits & Integration Support:
Go/No-Go decisions with our stakeholder about launches services before integrating them into our ecosystem and integrations support (audit APIs, web, databases, caches, message brokers)
Design&Execute Load Tests global strategy:
Modeling of load testing scenarios (load, stress, soak, peak, find max tests), methodology and formation of non-functional requirements for system using k6, JMeter (DSL framework)
Simulate real-world scenarios and traffic patterns to validate systems under production-like conditions (including high RPS, concurrency levels, data skew, and geo-distributed load)
Load Modeling:
Calculate and validate detailed load models – e.g. expected RPS, concurrent users, transaction volumes, and data distribution.
Adjust these models to mirror peak and edge-case scenarios, ensuring our capacity planning is grounded in reality.
Bottleneck Analysis & Fixes:
Find, analyze, and fix performance bottlenecks. This includes:
backend issues (CPU hotspots, memory leaks, GC pauses, thread pool exhaustion)
DB inefficiencies (Aurora MySQL/RDS indexing, query locks, IOPS limits)
messaging/queue back-pressure (Kafka partitioning, consumer lag, throughput limits)
network constraints (latency, load balancer settings, timeouts)
Work hands-on with SRE, DevOps, and Backend teams to implement optimizations and verify the improvements.
Prepare for Production Traffic:
Ensure services are production-ready. Drive capacity planning exercises and stress tests to determine scaling lag/limits and failure modes. Verify that services can gracefully handle traffic spikes or component failures without violating SLAs or SLOs. Help partners configure autoscaling policies for sustained performance
Loadtesting Infrastructure Setup&Tuning:
Set up, audit, and operate performance testing infrastructure for our services load testing automation and geo-distributed load generator to simulate production traffic
Performance Analysis & Experimentation:
Approach performance issues with an performance analyst/architect mindset – form hypotheses, design experiments, run tests, and draw conclusions to configuration infrastructure and fix backend code.
For example, if latency is high, hypothesize the cause (e.g. database index missing), test the hypothesis, and then make a the fix. Repeat this iterative process to methodically improve system performance.
Business Impact Translation:
Translate technical performance insights into business risks and opportunities. For instance, demonstrate how reducing latency or improving p95 response time can increase conversion rates or GMV. Communicate these insights to both engineers and non-technical stakeholders to underline the business value of performance work.
Observability & Monitoring:
Utilize observability tools to monitor performance during tests. Set up dashboards and alerts in Grafana/Prometheus and other systems (e.g. New Relic, Dynatrace, Zabbix, ELK Stack, Coroot), analyze traces and logs. Use few methods to interpret results and guide troubleshooting.
Performance Tooling:
Build internal performance tooling in Golang: Design and maintain internal tools for automation performance testing and analysis Load as a Service for product teams: traffic generators, load managers, mocks, test stubs, data feeders, and helper services used across partner integrations. Building load test scenarios to Jmeter (DSL framework) and k6 in JavaScript. Innovate on tooling to make load tests easier to create, run, and analyze for the whole team.
CI/CD Integration:
Integrate performance tests into our CI/CD pipeline as QG. Automate load tests run to every new integration or code change is evaluated for performance regressions. Ensure that build pipelines can catch and flag performance drops (e.g. increased response times, higher resource usage) before changes reach production.
Reporting&Communication:
Prepare executive-ready performance reports for engineering teams and C-level stakeholders. Highlight key metrics (p95/p99 latency, throughput, error rates, saturation signals) and identify primary scalability bottlenecks across services, databases, caches, and messaging systems, and compare results against SLOs and capacity targets. Provide clear root-cause explanations and actionable recommendations, including performance vs cost trade-offs, to support production readiness and Go/No Go decisions.
Performance Culture:
Champion a culture where performance = product quality.
Educate and influence teams to treat performance testing as an integral, continuous part of the development lifecycle rather than a one-time task.
Share best practices and success stories, ensuring that performance considerations are baked into design, coding, and testing processes from the start.
Conducting production load and traffic validation experiments with full ownership of risk assessment, blast radius control, observability, and rollback procedures.
Work with geo-distributed, high-load systems (200k+ RPS) and latency-sensitive mobile flows
Set up production-like performance environments in AWS
Conducting and modeling load tests in production
Performance analytics → hypotheses → experiments → fixes → measurable business impact (latency, conversion, GMV)
Skills, Knowledge and Expertise
5+ years in Performance/SRE/Load Testing
Strong programming skills in Golang/Kotlin/Java
Strong k6 or JMeter DSL - Performance Testing Mastery: Hands-on expertise with modern load testing tools, especially k6 and/or JMeter (and their scripting DSL). Deep understanding of performance best practice – you know when to apply load testing vs stress testing vs soak testing, and how to interpret the results of each.
Hands-on experience with AWS infrastructure on for high-load systems: EKS, EC2, Auto Scaling Groups, ALB/NLB, VPC, subnets, routing, security groups
Designing and tuning autoscaling strategies for compute (KEDA/Karpenter/Cluster Autoscaler, EC2 scaling policies)
Understanding network performance characteristics: latency, cross-AZ traffic, NAT/egress limits, load balancer behavior under high RPS
Profiling Golang, Kafka, Redis, DB tuning experience
Automation loadtesting and make QG (JVM languages and Go)
SRE mindset (RED/USE, SLO, error budgets)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a hands-on
Risks Ops
to own and evolve our core
Decision-Making System (DMS)
and credit processing engine. In this role, you will bridge the gap between risk management, and core engineering, leading a focused team of developers to design, build, and optimize high-throughput, low-latency decisioning engines.
You will play a pivotal role in streamlining time-to-market for credit strategy changes, integrating advanced ML scoring models, and replacing legacy software with modern, scalable, in-house microservices architecture.
Key Responsibilities
Technical Leadership & Ownership:
Take full ownership of the end-to-end Decision-Making System (DMS) lifecycle, including system architecture, deployment pipelines, production monitoring, continuous code cleanup, and performance optimization.
Cross-Functional Collaboration:
Partner closely with Risk Analysts and Data Scientists to translate complex business logic, risk rules, and ML scoring models (application, behavioral, fraud) into production-ready software.
Team Leadership & Delivery:
Implement core logic of DMS system to suit the needs of InDrive's lending vertical. Code reviews, release management, and performance evaluations while fostering an efficient, agile environment.
Process Optimization:
Reduce time-to-market for credit strategy updates by modernizing delivery workflows, introducing automated regression/retrospective testing, and eliminating dependencies on legacy release cycles.
Architecture & System Integration:
Drive the evolution of our high-volume microservices ecosystem (Golang, AWS). Integrate internal and external services (credit bureaus, collection platforms, fraud detection services) via REST APIs and event-driven pipelines.
Skills, Knowledge and Expertise
Fintech & Credit Decisioning Expertise:
7+ years of total backend engineering experience, with deep domain expertise in financial technology, credit conveyors, loan processing, debt collection systems, or automated decisioning engines.
Risk-Ops experience:
be familiar with any popular decision-engine (gorules, n8n, camunda, SAS RTDM, FICO Blaze Advisor etc…)
Stack:
Strong expertise in Golang / Python, and build tools (Gitlab CI), AWS-related experience will be a huge plus.
Data Management:
Proficiency with relational and non-relational databases (MySQL, AuroraDB, DynamoDB, GBQ).
DevOps, CI/CD & Observability:
Hands-on experience with modern CI/CD tools (GitLab CI, GitHub Actions), containerization (Docker), and system monitoring tools (Prometheus, Grafana).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 75 600 EUR gross.
Final benefits may vary depending on the location.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Company
Deliveroo is a multi-award winning, international food business and one of the most successful recent technology companies to come out of the UK. We are on a mission to transform the way customers eat, just as Airbnb has for travel and Amazon has for e-commerce. Our aim is to bring great food to customers as fast as possible and in less than 30 minutes. Whether you want Pad Thai in the evening, a salad at lunch or forgot some key grocery items, we’ve got it covered.
The Team
The Small Medium Business (SMB) teams are responsible for Deliveroo’s relationships with thousands of independent restaurant and retail partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. The Sales team is the start of our funnel, consisting of inbound and outbound teams for all of Deliveroo’s EU markets (UK, Ireland, France, Italy and Belgium), across the restaurant, grocery and retail verticals.
The Role
As a Sales Operations Manager you will oversee and develop high-performing operational teams while designing and delivering long-term strategic frameworks to enhance commercial performance. As an Operations Manager, you will work closely with the function leads to ensure the operation is both efficient and high performing. You will strive for excellence by understanding stakeholder requirements and support on delivering operational initiatives that drive performance. Based in Manchester, 3 days a week onsite.
Core Responsibilities
Operational Leadership
Guide daily activities across operational functions, ensuring quality and quantity of sales volume, adherence to performance targets, and seamless cross-team collaboration
Championing change and leading on identifying new ways of working in collaboration with other Deliveroo functions to ensure we have the right tools and content to support our agents in delivering the right partner outcomes
Coach, mentor, and develop team members, cultivating an inclusive and accountable environment focused on continuous improvement.
Strategic Planning
Define and translate medium to long-term strategies into actionable business plans that drive commercial objectives—such as revenue growth, profitability, and efficiency.
Monitor KPIs and financial metrics, using insights to adjust processes, manage risk, and support strategic decision-making and effective planning processes
Collaborate with senior leadership to align commercial strategy with operational capabilities and resource allocation
Stakeholder Engagement & Communication
Drive transformation and continuous improvement initiatives, integrating new technologies and operational models that support commercial targets.
Communicate strategic plans, performance trends, and operational insights to executive teams, commercial partners, and frontline staff
What You’ll Be Doing
Supporting the day-to-day Contact Centre operations ensuring the teams are set up for success in order to deliver our monthly, quarterly and annual commercial objectives
Designing and implementing new strategic initiatives across the centre ensuring cross functional alignment and coaching teams to embed new ways of working.
Delivering the operational strategy for the EU hub, ensuring local programs are executed efficiently including but not limited to implementation of product launches, identifying skill gaps, creating and implementing local incentives that drive performance.
Championing change and leading on identifying new ways of working in collaboration with other Deliveroo functions to ensure we have the right tools and content to support our agents in acquiring new partners
Partnering with the central teams to build robust plans that support driving change in the hub; through better engagement, improved efficiencies or increased capabilities.
Acting as a mentor and senior lead to junior Team Leads.
Collaborate with Learning and Development to ensure content of training materials and programmes is of maximum value to staff
The Candidate
This is a fast-paced role which will require an individual that can balance a number of competing priorities whilst remaining focused on core performance indicators. The candidate will be passionate about delivering initiatives that drive performance across the operation and will be someone who is innovative in their approach. The successful candidate will have a keen eye for detail and will be someone who has strong stakeholder management skills.
The required skills include:
Good organisational skills with the ability to balance multiple priorities in a live operational environment
Strong written and verbal communication skills
Proven ability to lead and deliver complex plans against deadlines ensuring a clear prioritisation model is implemented
Strong eye to detail with proven ability to think outside of the box in order to create long term solutions
A self-starter; proactive & always thinking of what the next step needs to be in order to future proof
Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome
The desired experiences include:
Minimum 3 years of experience in function that is focused on driving performance improvements
Minimum 5 years in people leadership roles
Experience working within Contact Centre environments
Experience within high velocity sales management role, able to gain insight from the ear test as well as through data and feedback
Why Deliveroo?
Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Brazil, Colombia
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The world's largest human resources consulting firm, headquartered in New York City, with main branches in 40+ countries. Over 25,000 employees operate internationally in more than 130 countries. Its services are used by 97% of Fortune 500 companies
What You’ll Do
Collaborate directly with business stakeholders and domain experts to understand their objectives, processes, constraints, and expected outcomes.
Analyze business requirements, documentation, examples, templates, and other reference materials provided by stakeholders.
Identify workflows and use cases that can be implemented or improved through Claude Code Skills.
Design, implement, test, and maintain reusable Claude Code Skills.
Create clear skill instructions, supporting scripts, reference materials, validation logic, and reusable workflow components.
Translate complex or ambiguous business processes into structured, executable instructions for AI agents.
Evaluate skill behavior using realistic scenarios, test cases, and acceptance criteria
Improve the reliability, accuracy, usability, and maintainability of developed skills through iterative testing and stakeholder feedback.
Technical leadership over the other engineers: review, direction, unblocking.
What You Bring
Strong hands-on experience using Claude Code in real software-development or business-workflow scenarios.
Practical experience creating Claude Code Skills or comparable reusable capabilities for -AI coding agents.
Strong understanding of modern AI engineering patterns, including agentic workflows, tool use, prompt engineering, context engineering, and structured instruction design.
Proven hands-on software engineering experience and the ability to build, review, test, and maintain production-quality solutions.
Ability to transform business requirements and domain knowledge into clear technical designs and executable workflows.
Experience evaluating and improving non-deterministic AI solutions.
Ability to own the technical shape of the whole capability, not individual skills: standards, shared components, evaluation and release strategy, backwards compatibility.
Ability to define and enforce what a well-formed skill looks like, what belongs in shared infrastructure, and what gets rejected in review.
Ability to make and justify platform‑level decisions - including choices around agent harnesses, integration architecture, and build‑versus‑adopt strategies, while providing clear technical rationale for foundational decisions that impact the entire platform
Nice to have
Hands-on experience with Claude Code, and specifically with authoring Claude Code Skills, plugins, or MCP servers.
Evaluation tooling for LLM systems (promptfoo, LangSmith, custom harnesses).
Consulting or professional services background.
Domain exposure to HR technology, compensation & benefits, payroll, or workforce analytics.
Experience building internal developer tooling or standing up a platform capability.
Public artefacts: open-source agent tooling, published skills or plugins, conference talks, technical writing on agentic engineering.
English level
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Business Systems Architect you will be an integral part of designing and building out Figma’s Financial systems landscape. You’ll be joining a small team so will have a broad purview over the different Accounting functions, and will have a specific focus on the Order-to-Cash and Revenue workstream. The company is growing fast so the need to revamp, rebuild, and expand our technology infrastructure will be an unending source of exciting projects. Outside of direct projects this is also a great opportunity to join the team at an early stage and help us define how a best in class business systems team should operate!
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Build and provide ongoing system architecture and design reviews to ensure our Order-to-Cash processes are best in class
Identify opportunities for configuration, integration, and process improvements across the Order-to-Cash and Revenue Recognition space
Align cross-functional teams on technical requirements and goals with regards to ERP functionalities and activities
Design and implement software solutions to increase automation, reduce risk, and create scalability
Mentor and guide junior team members, as well as provide input on the team’s recruiting efforts by participating in interviewing and hiring decisions
Provide occasional support in expanding and troubleshooting systems outside of the Order-to-Cash space, such as Zip, Expensify, Tesorio, Numeric, and Bank of America CashPro
Serve as the subject matter expert on NetSuite ERP and provide end user training and support for our ERP and other ancillary Financial systems
We’d love to hear from you if you have:
7+ years experience working with accounting teams in a fast growth environment, ideally with strong NetSuite administration experience, including direct experience leading a major system implementation or rollout
A solid understanding of Accounting principles and processes
Experience supporting ancillary Accounting systems (TripActions, Zip or Coupa, etc.)
A balanced skill set that can wear the hats of a Business Analyst, Project Manager and Technical Systems Analyst
A passion for helping teams scale and grow through the use of technology
While it’s not required, it’s an added plus if you also have:
Consulting experience in systems implementation or integrations
Experience supporting Stripe, Avalara, or Tesorio
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Barcelona, Spain; Italy; United Kingdom; Germany
Workplace: remote
Park IP, a Welo Global brand, is a global IP solutions partner built for modern intellectual property work. The company enables legal teams to protect intellectual assets with accuracy, clarity, and confidence across jurisdictions. Trusted by Am Law 200 firms and Fortune 500 corporate legal departments, Park IP combines deep IP expertise with AI-powered workflows that reduce risk, improve predictability, and deliver greater visibility and control across the IP lifecycle, from prosecution to litigation and compliance. Its Legal Studio platform strengthens portfolio management through jurisdiction-specific coordination and real-time oversight, while experienced IP professionals remain accountable for quality and judgment. Operating under ISO-aligned quality and security standards, Park IP advances a disciplined and transparent approach to managing intellectual property worldwide. parkip.com
MAIN RESPONSABILITIES
The following is a non-exhaustive list of responsibilities and areas of ownership for this role:
Performing copy-edit tasks on assigned projects or accounts
Performing on-demand translation tasks
Performing lead linguist role on assigned accounts
Taking ownership of deliveries that were translated internally or by external partners for one or more accounts into their target language
Preparing, managing and maintaining the language materials (including glossaries, Style Guides, work instruction) up to the quality standards and up to date as required by the account or project
Managing project-related queries
Ensuring good interaction among team members and resolving questions on terminology and language matters
Coordinating with freelancers, agencies and internal linguists on assigned projects or accounts
Testing and qualifying new freelancers and vendors as required
Developing and training of internal linguists/new and existing freelancers according to the accounts’ and Welocalize’s needs
Interacting with clients on linguistic matters as required
Participating in the development of new and improved working processes. Propose process improvements.
Meet or exceed the KPIs in terms of productivity, on time delivery, quality
Achieving the goals set by the team manager
REQUIREMENTS
Education Level
University degree in Translation/Applied Languages/Linguistic Studies or equivalent combination of education and experience (University degree in other fields plus 2 years of full time experience in translation; OR 5 years of full time professional experience in translating)
Experience
Native-Level in Spanish and fluent in English (written and spoken)
Patent translation experience and patent knowledge are critical for success in this role (e.g. types of patent documents: computer science, mechanics, biology, electricity, pharmacy, chemistry)
8+ years of relevant experience in translation/localization/editing or content writing
5+ years of review experience
Thorough understanding of the localization process
Excellent knowledge of terminology used various subject matters
Subject-matter expert within company for assigned content specialties, service lines and processes
Excellent user experience of standard CAT tools, e.g. XTM, SDL Studio and issue tracking and query management tools, e.g. JIRA
Ability to learn new localization tools and applications quickly
Excellent user experience of standard software, such as Windows and Office applications
Ability to give clear, concise and constructive feedback
Ability to coordinate internal and external translators
Excellent interpersonal, written and verbal communication skills
Ability and willingness to train/teach others and pass on knowledge.
Ability to work with tight deadlines
Excellent problem solving skills
Ability to effectively present information and respond to questions from groups of managers, clients, linguists
Ability, willingness and experience in communicating with customers at various levels
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to work in a virtual team
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Principal Program Manager, Cloud Streaming
Sony Interactive Entertainment (SIE) is seeking an experienced Principal Program Manager to lead complex, high-impact programs across the PlayStation ecosystem. This role is central to driving cross-functional execution at scale, bringing together teams across technology, product, business, and operations to deliver meaningful outcomes for players worldwide.
As both a strategist and executor, the Principal Program Manager will shape program direction, create clarity in complex and ambiguous environments, and drive programs from strategy through execution, launch, and value realization. This leader will anticipate challenges, bring forward clear recommendations, and influence decisions across diverse global teams and senior leadership.
Key Responsibilities
Program Leadership
Lead geographically distributed, cross-functional teams in delivering large-scale programs from strategy and definition through execution, launch, and ongoing value realization.
Translate strategic objectives into clear program outcomes, priorities, milestones, success measures, and execution plans.
Drive end-to-end program outcomes, connecting business objectives, product strategy, technology delivery, and operational readiness.
Create structure and clarity in complex or ambiguous environments, ensuring teams remain aligned on priorities, ownership, and desired outcomes.
Serve as a trusted program voice to executives and stakeholders, providing clear visibility into program health, priorities, risks, and decisions.
Strategic Program Management
Define and influence program delivery strategies that balance speed, quality, scalability, investment, and risk.
Establish effective program structures, governance, operating rhythms, and decision-making frameworks appropriate to the scale and complexity of the work.
Maintain a broad perspective across the program, anticipating emerging risks, dependencies, opportunities, and decisions.
Navigate ambiguity with sound judgment, clearly communicating trade-offs and recommendations to senior leaders.
Adapt plans as business, technology, and customer needs evolve while maintaining focus on overall program outcomes.
Apply and evolve program management best practices to improve predictability, execution, and business impact.
Communication & Collaboration
Build strong partnerships across Engineering, Product Management, Design, Quality, Operations, Business, and other functions required to deliver program outcomes.
Influence effectively across teams and organizational boundaries, including in situations where priorities, perspectives, or incentives differ.
Proactively identify risks and opportunities, framing complex issues clearly and bringing forward options and recommendations.
Synthesize complex information into concise, actionable communication for senior leaders and executive audiences.
Establish transparent, data-driven reporting that provides a reliable source of truth for program health and decision-making.
Foster shared ownership and accountability across teams, ensuring actions and decisions are driven through to resolution.
Organizational Impact & Innovation
Identify opportunities to simplify ways of working, reduce unnecessary overhead, and accelerate cross-functional execution.
Develop and apply scalable approaches, frameworks, and best practices that strengthen program delivery beyond an individual initiative.
Use data, insights, and measurable outcomes to evaluate program effectiveness and inform decisions.
Challenge existing approaches where appropriate and help teams continuously improve how they plan, collaborate, and deliver.
Provide leadership, mentorship, and guidance to Program Managers and Technical Program Managers supporting the program.
Where applicable, provide strategic oversight of a broader program management team.
Leadership & Culture
Act with ownership, accountability, urgency, and strong judgment in delivering results.
Create an environment where teams can openly surface risks, challenge assumptions, and work through difficult issues constructively.
Encourage diverse perspectives and inclusive collaboration across global teams.
Balance respect for established systems and practices with a forward-looking mindset and a willingness to drive meaningful change.
Model collaborative leadership and help others operate with greater clarity, confidence, and ownership.
Qualifications & Requirements
Bachelor’s degree or equivalent relevant professional experience.
7+ years of experience leading large-scale, complex technology or consumer-facing programs across multiple functions and organizational boundaries.
Demonstrated success leading programs across one or more areas such as software, hardware, platforms, services, infrastructure, digital experiences, or business capabilities.
Proven ability to operate effectively in complex and ambiguous environments and translate strategic objectives into executable programs.
Strong experience establishing program structures, governance models, operating rhythms, and decision-making frameworks.
Demonstrated ability to identify and communicate risks, options, trade-offs, and recommendations to senior leaders.
Proven ability to influence senior executives and work effectively across multiple organizational levels without relying on direct authority.
Strong written and verbal communication skills, with the ability to simplify complex information and focus audiences on the decisions and outcomes that matter most.
Experience using data, metrics, and measurable outcomes to assess program health, guide decisions, and evaluate impact.
Strong critical thinking and judgment, with the ability to connect near-term execution to broader business and organizational objectives.
Experience providing leadership, mentorship, or guidance to other program management professionals.
Skilled at working across diverse, geographically distributed teams and external partners.
Knowledge of the gaming, digital entertainment, or consumer technology industry preferred, but not required.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$220,900
—
$331,300 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Zug, Switzerland
PIPECARE Group of Companies
, a leading provider of inline inspection services for the oil and gas industry, is looking for a
Marketing Intern
to join our team in Zug, Switzerland.
This role provides an excellent opportunity to gain hands-on experience in B2B marketing within the oil and gas sector. You will work closely with experienced marketing and sales professionals on digital marketing campaigns, technical content development, exhibitions, market research, and customer engagement activities.
Key responsibilities:
Assist in planning and executing B2B marketing campaigns targeting the oil and gas and energy sectors.
Support the preparation of marketing collateral, technical brochures, capability statements, presentations, case studies, and customer success stories.
Create and schedule content for LinkedIn and other digital marketing platforms to increase brand visibility.
Conduct market, competitor, and industry research to identify trends, target customers, and new business opportunities.
Assist with the planning and coordination of international exhibitions, conferences, industry events, and webinars.
Maintain marketing databases, CRM records, and mailing lists.
Monitor campaign performance and prepare reports on marketing KPIs.
Coordinate with technical experts to translate complex engineering concepts into clear, customer-focused marketing content.
Support website content updates and search engine optimization (SEO) initiatives.
Assist the Sales team with proposal templates, promotional materials, and customer presentations.
Perform other marketing and administrative duties as assigned.
Qualifications:
Currently pursuing or recently completed a Bachelor's degree in Marketing, Business Administration, Communications, Engineering Management, or a related discipline.
Strong interest in B2B marketing and the oil and gas, energy, or industrial services sectors.
Excellent written and verbal communication skills in English and German or French.
Proficiency in Microsoft Office (PowerPoint, Excel, and Word).
Experience with Canva, Adobe Creative Suite, or other graphic design tools is an advantage.
Familiarity with LinkedIn marketing, email marketing, and digital marketing platforms is desirable.
Strong analytical, organizational, and multitasking skills.
Creative mindset with strong attention to detail.
Self-motivated, proactive, and eager to learn in a fast-paced technical environment.
Location: Sharjah, United Arab Emirates
The HR & PRO Administrator supports the effective delivery of human resources, employee services, government relations, and office administration activities in the UAE. The role implements corporate HR policies and procedures, maintains accurate employee records, coordinates recruitment and onboarding activities, administers attendance, leave, benefits, payroll inputs, training records, and employee documentation, and ensures compliance with applicable company requirements and UAE labour regulations.
The HR Administrator manages employee and company government transactions, including work permits, employment visas, labour cards, medical and Emirates ID coordination, renewals, cancellations, attestations, and licence-related documentation. The role maintains productive relationships with relevant ministries, authorities, free zones, embassies, and service providers; monitors regulatory updates; and provides timely administrative support to employees and the business.
Job Functions, Responsibilities
Coordinate HR administration and ensure timely communication of employee-related matters between the UAE office, regional teams, and corporate HR.
Support recruitment by posting vacancies, screening applications, scheduling interviews, preparing offers, and completing pre-employment documentation.
Coordinate employee onboarding, induction, probation follow-up, transfers, promotions, and offboarding in accordance with approved procedures.
Maintain complete, accurate, secure, and confidential personnel files, HR records, and employee data in the ERP system.
Administer attendance, leave, benefits, medical insurance, salary adjustments, and payroll inputs; reconcile records and submit approved monthly payroll data on time.
Prepare HR correspondence and employment documents, including contracts, certificates, confirmation letters, promotion letters, warnings, clearances, and separation documents.
Respond to employee queries, explain applicable policies and procedures, and escalate sensitive or complex employee-relations matters to HR management.
Support performance-management, training, and employee-engagement activities; maintain the training matrix and related attendance records.
Prepare accurate weekly and monthly HR reports, monitor document expiry dates, and follow up on required actions.
Support implementation of HR policies and ensure assigned activities comply with company procedures and applicable UAE labour requirements.
PRO responsibilities include, but are not limited to:
Labour/ Immigration
Process and track employment visas, work permits, labour cards, medical examinations, Emirates IDs, renewals, status changes, and cancellations for employees.
Prepare, submit, and follow up on applications and supporting documents with relevant UAE authorities and free zones.
Coordinate business and visit visa requirements and liaise with embassies, diplomatic missions, and immigration authorities when required.
Maintain accurate records of passports, visas, permits, identification documents, application receipts, costs, and expiry dates, with appropriate confidentiality controls.
Monitor changes in government procedures and communicate relevant updates, documentation requirements, timelines, and compliance risks to HR management and employees.
Provide employees and managers with clear guidance on routine government-related processes while escalating legal interpretations or exceptional cases to the appropriate internal adviser.
Legal
Represent the company before government authorities for routine administrative transactions within the role’s delegated authority.
Coordinate the renewal and maintenance of trade licences, commercial registrations, establishment cards, government certificates, and other statutory company documents with Legal, Finance, and authorised service providers.
Arrange document attestation, notarisation, legal translation, and consular processing as required.
Support Legal and management with documentation required for entity establishment, licence amendments, and authorised corporate filings in the UAE.
Perform other HR, PRO, and administrative duties reasonably assigned by the Global HR Manager, Corporate HR Director, or Head of the regional office.
Skills and Experience
Bachelor's degree or diploma in Human Resources, Business Administration, Public Administration, or a related field.
5 to 7 years of relevant experience in HR and PRO functions within the UAE, preferably in a multinational or multi-location organization.
Strong knowledge of UAE Labor Law, immigration procedures, free-zone regulations, and government service processes, with the ability to stay updated on regulatory changes.
Hands-on experience in visa and work permit processing, employee records management, attendance and leave administration, payroll coordination, insurance administration, and HR documentation.
Proven experience in labor law compliance, employee relations, and the implementation of HR policies in line with UAE regulations.
Proficiency in Microsoft Office and HR/ERP systems; experience with UAE government portals is preferred.
Excellent written and verbal communication skills in English; knowledge of Arabic is an advantage.
Strong organizational skills, attention to detail, discretion in handling confidential information, and the ability to manage multiple priorities under tight deadlines.
A valid UAE driving license is preferred, particularly for roles requiring travel to government authorities and service centers.
Location: South Africa
Our client is a specialized business consultancy and software integration firm that helps organizations streamline operations through cloud-based technologies and intelligent business systems. They work closely with clients to design, implement, and optimize scalable digital solutions, enabling businesses to automate processes, improve customer engagement, and build more connected technology ecosystems.
As they continue to grow, they are looking for an experienced
Salesforce Pardot Consultant
to help clients design, implement, and optimize effective B2B marketing automation solutions using
Salesforce Marketing Cloud Account Engagement (Pardot)
.
The Role
We're looking for a
Salesforce Pardot Consultant (Marketing Cloud Account Engagement)
with strong hands-on experience building and optimizing marketing automation workflows within the Salesforce ecosystem.
Pardot / Marketing Cloud Account Engagement is the primary platform for this role.
You'll work directly with clients to understand their marketing and lead management requirements and translate them into effective Pardot solutions—from lead capture, segmentation, scoring, and nurturing through to campaign automation, reporting, and Salesforce CRM alignment.
This is a client-facing role that requires someone who is comfortable combining hands-on technical execution with consulting and stakeholder communication.
Experience with the broader
Salesforce Marketing Cloud (SFMC)
ecosystem is valuable, but it is considered a secondary skill rather than the primary requirement.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
AU working hours
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
USD $1,600–3,000/month (depending on level of experience)
What You'll Do
Pardot / Marketing Cloud Account Engagement
Build, configure, test, and optimize marketing automation campaigns using Salesforce Marketing Cloud Account Engagement (Pardot).
Design and manage automated lead nurturing journeys and engagement programs.
Configure segmentation lists, automation rules, completion actions, dynamic lists, and other Pardot automation functionality.
Build and optimize lead scoring, grading, and qualification models.
Develop forms, landing pages, email templates, and lead capture workflows.
Create personalized and segmented B2B marketing campaigns based on prospect behavior, attributes, and lifecycle stage.
Support campaign tracking, attribution, and reporting within Pardot and Salesforce.
Maintain strong data quality and ensure accurate synchronization between Pardot and Salesforce CRM.
Lead Management & Marketing Automation
Translate client marketing strategies and business requirements into scalable marketing automation solutions.
Develop lead nurturing and lifecycle strategies that effectively move prospects through the marketing and sales funnel.
Configure lead routing, qualification, and handover processes between marketing and sales.
Identify opportunities to improve conversion rates, campaign performance, and marketing-to-sales alignment.
Troubleshoot automation, synchronization, campaign, and data issues.
Perform thorough QA and testing before campaigns and automation workflows go live.
Email & Campaign Development
Build and optimize responsive email campaigns and templates.
Support personalization and dynamic content based on prospect data and behavior.
Develop landing pages and forms that integrate effectively with marketing campaigns.
Apply HTML and CSS where required to customize emails, forms, and landing pages.
Monitor campaign engagement and recommend improvements based on performance data.
Salesforce Integration & Data Management
Work with Salesforce CRM and Pardot to ensure reliable synchronization of prospect and customer data.
Support field mapping, campaign attribution, segmentation, and lead management processes.
Troubleshoot data synchronization and integration issues.
Collaborate with Salesforce and technical specialists where more complex integrations are required.
Support integrations between Pardot, Salesforce CRM, and other marketing or business systems.
Client Consulting & Collaboration
Work directly with clients to understand their marketing objectives, processes, and technical requirements.
Translate business requirements into practical Pardot solutions.
Explain technical concepts and recommendations clearly to both technical and non-technical stakeholders.
Provide clients with guidance and best practices around Pardot, marketing automation, lead management, and campaign optimization.
Collaborate with marketing, CRM, creative, product, and technical teams to deliver solutions successfully.
Manage multiple client projects and priorities while maintaining a high standard of delivery.
Continuous Improvement
Review existing Pardot environments and identify opportunities to improve automation, data quality, campaign performance, and usability.
Continuously optimize lead nurturing programs, scoring models, segmentation, and workflows.
Troubleshoot platform and campaign issues to ensure reliable execution.
Stay current with Salesforce Marketing Cloud Account Engagement developments and evolving B2B marketing automation best practices.
What We're Looking For
Must-Haves
3+ years of hands-on experience with
Salesforce Pardot / Marketing Cloud Account Engagement
.
Strong practical experience building and managing Pardot marketing automation campaigns.
Experience with
Engagement Studio
, automation rules, completion actions, segmentation, and dynamic lists.
Experience developing lead nurturing workflows and B2B customer journeys.
Strong understanding of lead scoring, grading, qualification, and marketing-to-sales handover.
Experience building and managing email campaigns, forms, landing pages, and lead capture processes.
Experience integrating and working with
Pardot and Salesforce CRM
.
Strong understanding of prospect data management, segmentation, synchronization, and data quality.
Experience with campaign tracking, reporting, and marketing attribution.
Good HTML and CSS skills for email and landing page customization.
Strong understanding of B2B marketing automation and lead lifecycle management.
Excellent troubleshooting and problem-solving skills.
Strong communication skills with confidence working directly with clients and stakeholders.
Ability to independently manage multiple campaigns, projects, and priorities.
Nice-to-Haves
Experience with the broader
Salesforce Marketing Cloud (SFMC)
platform.
Experience with Journey Builder, Automation Studio, Email Studio, or Contact Builder.
Salesforce Pardot / Marketing Cloud Account Engagement certifications.
Other relevant Salesforce certifications.
Familiarity with APIs and integrations across the Salesforce and marketing technology ecosystem.
Experience working in an agency, consultancy, or enterprise environment supporting multiple clients.
Experience with more complex Salesforce CRM configurations and marketing-to-sales workflows.
Familiarity with AMPscript, JavaScript, or SQL.
Ideal Candidate Profile
This role is ideal for someone who:
Has deep hands-on knowledge of Pardot rather than only surface-level exposure to the platform.
Understands both the technical and marketing sides of B2B marketing automation.
Can look at an existing Pardot setup, understand how it works, and identify opportunities to improve it.
Thinks beyond individual campaigns and considers the entire prospect journey from initial capture through qualification and sales handover.
Enjoys combining technical execution with client-facing consulting.
Takes ownership of projects from requirements gathering through implementation, testing, and optimization.
Communicates technical concepts clearly to both technical and non-technical stakeholders.
Is highly organized and capable of managing multiple client engagements simultaneously.
Is proactive, detail-oriented, and committed to delivering high-quality work.
Why Join?
Work on diverse Pardot / Marketing Cloud Account Engagement projects across multiple client environments.
Take ownership of meaningful B2B marketing automation and lead management initiatives.
Work directly with clients and help shape how they use Salesforce to improve their marketing and sales processes.
Collaborate with experienced consultants and technical specialists within a growing consultancy.
Expand your expertise across Salesforce CRM, marketing automation, integrations, and the broader Salesforce ecosystem.
Join a fully remote team that values autonomy, collaboration, continuous learning, and technical excellence.
Recruitment Process
Initial Interview
Client Interview
Offer & Onboarding
Location: Brazil
Our client is a specialized business consultancy and software integration firm that helps organizations streamline operations through cloud-based technologies and intelligent business systems. They work closely with clients to design, implement, and optimize scalable digital solutions, enabling businesses to automate processes, improve customer engagement, and build more connected technology ecosystems.
As they continue to grow, they are looking for an experienced
Salesforce Pardot Consultant
to help clients design, implement, and optimize effective B2B marketing automation solutions using
Salesforce Marketing Cloud Account Engagement (Pardot)
.
The Role
We're looking for a
Salesforce Pardot Consultant (Marketing Cloud Account Engagement)
with strong hands-on experience building and optimizing marketing automation workflows within the Salesforce ecosystem.
Pardot / Marketing Cloud Account Engagement is the primary platform for this role.
You'll work directly with clients to understand their marketing and lead management requirements and translate them into effective Pardot solutions—from lead capture, segmentation, scoring, and nurturing through to campaign automation, reporting, and Salesforce CRM alignment.
This is a client-facing role that requires someone who is comfortable combining hands-on technical execution with consulting and stakeholder communication.
Experience with the broader
Salesforce Marketing Cloud (SFMC)
ecosystem is valuable, but it is considered a secondary skill rather than the primary requirement.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
AU working hours
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
USD $1,600–3,000/month (depending on level of experience)
What You'll Do
Pardot / Marketing Cloud Account Engagement
Build, configure, test, and optimize marketing automation campaigns using Salesforce Marketing Cloud Account Engagement (Pardot).
Design and manage automated lead nurturing journeys and engagement programs.
Configure segmentation lists, automation rules, completion actions, dynamic lists, and other Pardot automation functionality.
Build and optimize lead scoring, grading, and qualification models.
Develop forms, landing pages, email templates, and lead capture workflows.
Create personalized and segmented B2B marketing campaigns based on prospect behavior, attributes, and lifecycle stage.
Support campaign tracking, attribution, and reporting within Pardot and Salesforce.
Maintain strong data quality and ensure accurate synchronization between Pardot and Salesforce CRM.
Lead Management & Marketing Automation
Translate client marketing strategies and business requirements into scalable marketing automation solutions.
Develop lead nurturing and lifecycle strategies that effectively move prospects through the marketing and sales funnel.
Configure lead routing, qualification, and handover processes between marketing and sales.
Identify opportunities to improve conversion rates, campaign performance, and marketing-to-sales alignment.
Troubleshoot automation, synchronization, campaign, and data issues.
Perform thorough QA and testing before campaigns and automation workflows go live.
Email & Campaign Development
Build and optimize responsive email campaigns and templates.
Support personalization and dynamic content based on prospect data and behavior.
Develop landing pages and forms that integrate effectively with marketing campaigns.
Apply HTML and CSS where required to customize emails, forms, and landing pages.
Monitor campaign engagement and recommend improvements based on performance data.
Salesforce Integration & Data Management
Work with Salesforce CRM and Pardot to ensure reliable synchronization of prospect and customer data.
Support field mapping, campaign attribution, segmentation, and lead management processes.
Troubleshoot data synchronization and integration issues.
Collaborate with Salesforce and technical specialists where more complex integrations are required.
Support integrations between Pardot, Salesforce CRM, and other marketing or business systems.
Client Consulting & Collaboration
Work directly with clients to understand their marketing objectives, processes, and technical requirements.
Translate business requirements into practical Pardot solutions.
Explain technical concepts and recommendations clearly to both technical and non-technical stakeholders.
Provide clients with guidance and best practices around Pardot, marketing automation, lead management, and campaign optimization.
Collaborate with marketing, CRM, creative, product, and technical teams to deliver solutions successfully.
Manage multiple client projects and priorities while maintaining a high standard of delivery.
Continuous Improvement
Review existing Pardot environments and identify opportunities to improve automation, data quality, campaign performance, and usability.
Continuously optimize lead nurturing programs, scoring models, segmentation, and workflows.
Troubleshoot platform and campaign issues to ensure reliable execution.
Stay current with Salesforce Marketing Cloud Account Engagement developments and evolving B2B marketing automation best practices.
What We're Looking For
Must-Haves
3+ years of hands-on experience with
Salesforce Pardot / Marketing Cloud Account Engagement
.
Strong practical experience building and managing Pardot marketing automation campaigns.
Experience with
Engagement Studio
, automation rules, completion actions, segmentation, and dynamic lists.
Experience developing lead nurturing workflows and B2B customer journeys.
Strong understanding of lead scoring, grading, qualification, and marketing-to-sales handover.
Experience building and managing email campaigns, forms, landing pages, and lead capture processes.
Experience integrating and working with
Pardot and Salesforce CRM
.
Strong understanding of prospect data management, segmentation, synchronization, and data quality.
Experience with campaign tracking, reporting, and marketing attribution.
Good HTML and CSS skills for email and landing page customization.
Strong understanding of B2B marketing automation and lead lifecycle management.
Excellent troubleshooting and problem-solving skills.
Strong communication skills with confidence working directly with clients and stakeholders.
Ability to independently manage multiple campaigns, projects, and priorities.
Nice-to-Haves
Experience with the broader
Salesforce Marketing Cloud (SFMC)
platform.
Experience with Journey Builder, Automation Studio, Email Studio, or Contact Builder.
Salesforce Pardot / Marketing Cloud Account Engagement certifications.
Other relevant Salesforce certifications.
Familiarity with APIs and integrations across the Salesforce and marketing technology ecosystem.
Experience working in an agency, consultancy, or enterprise environment supporting multiple clients.
Experience with more complex Salesforce CRM configurations and marketing-to-sales workflows.
Familiarity with AMPscript, JavaScript, or SQL.
Ideal Candidate Profile
This role is ideal for someone who:
Has deep hands-on knowledge of Pardot rather than only surface-level exposure to the platform.
Understands both the technical and marketing sides of B2B marketing automation.
Can look at an existing Pardot setup, understand how it works, and identify opportunities to improve it.
Thinks beyond individual campaigns and considers the entire prospect journey from initial capture through qualification and sales handover.
Enjoys combining technical execution with client-facing consulting.
Takes ownership of projects from requirements gathering through implementation, testing, and optimization.
Communicates technical concepts clearly to both technical and non-technical stakeholders.
Is highly organized and capable of managing multiple client engagements simultaneously.
Is proactive, detail-oriented, and committed to delivering high-quality work.
Why Join?
Work on diverse Pardot / Marketing Cloud Account Engagement projects across multiple client environments.
Take ownership of meaningful B2B marketing automation and lead management initiatives.
Work directly with clients and help shape how they use Salesforce to improve their marketing and sales processes.
Collaborate with experienced consultants and technical specialists within a growing consultancy.
Expand your expertise across Salesforce CRM, marketing automation, integrations, and the broader Salesforce ecosystem.
Join a fully remote team that values autonomy, collaboration, continuous learning, and technical excellence.
Recruitment Process
Initial Interview
Client Interview
Offer & Onboarding
Location: Manila, Philippines
About Bamboo Works
Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance.
As we continue to grow, we're looking for an exceptional
Client Success Manager
to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success.
If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Client Success Manager
, you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time.
This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership.
Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
$1,600 - $2,000 (can be higher, depending on level of experience) + revenue-based incentives
What You'll Do
Client Success & Relationship Management
Own the client relationship from onboarding through long-term partnership.
Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success.
Develop a deep understanding of each client's business, hiring strategy, and growth plans.
Build trusted relationships with key stakeholders and decision-makers.
Conduct regular check-ins, business reviews, and strategic planning sessions.
Proactively identify challenges, manage expectations, and deliver outstanding client experiences.
Drive long-term client satisfaction, retention, and account growth.
Recruitment Coordination
Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team.
Partner closely with recruiters throughout the hiring process.
Monitor recruitment progress, timelines, and candidate pipelines.
Keep clients informed with proactive communication and regular updates.
Ensure every placement reflects Bamboo Works' commitment to quality and service.
Contractor Success
Support contractors throughout their engagement with Bamboo Works.
Conduct onboarding and regular performance check-ins.
Help contractors integrate successfully into their clients' teams.
Identify and address potential performance concerns early.
Facilitate constructive conversations between clients and contractors when needed.
Project & Operations Management
Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership.
Keep projects moving efficiently while ensuring alignment across all stakeholders.
Manage multiple client accounts simultaneously with exceptional organization and attention to detail.
Continuously improve internal processes to enhance the client experience.
Growth & Account Development
Identify opportunities to help clients expand their remote teams.
Recommend additional roles and staffing solutions that genuinely support business growth.
Recognize account expansion opportunities through regular client conversations.
Contribute to the long-term growth of both Bamboo Works and its clients.
What We're Looking For
Must-Haves
3+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role.
Proven experience managing long-term client relationships with a strong focus on retention and account growth.
Experience coordinating multiple stakeholders and managing several projects simultaneously.
Strong problem-solving skills and confidence handling challenging client conversations.
Excellent communication skills, both written and verbal, with fluent English.
Highly organized, proactive, and capable of working independently.
Strong commercial awareness while maintaining a client-first mindset.
Comfortable learning about different industries, business models, and organizational structures.
Nice-to-Haves
Experience within recruitment, staffing, outsourcing, or HR services.
Familiarity with remote hiring models and globally distributed teams.
Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists.
Experience using ATS, CRM, project management, or client success platforms.
Ideal Candidate Profile
This role is ideal for someone who:
Naturally builds trust and long-term relationships.
Takes ownership rather than waiting for direction.
Anticipates challenges before they become problems.
Thrives in a fast-paced, entrepreneurial environment.
Is calm under pressure and confident navigating complex conversations.
Balances empathy with commercial thinking.
Enjoys helping businesses grow through exceptional people.
Is highly organized without losing sight of the bigger picture.
Genuinely cares about delivering outstanding service and creating successful long-term partnerships.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth.
Recruitment Process
Initial Interview
Interview with the Founders
Client Success Case Discussion
Offer & Onboarding
Location: Cape Town, South Africa
About Bamboo Works
Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance.
As we continue to grow, we're looking for an exceptional
Client Success Manager
to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success.
If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Client Success Manager
, you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time.
This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership.
Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
$1,600 - $2,000 (can be higher, depending on level of experience) + revenue-based incentives
What You'll Do
Client Success & Relationship Management
Own the client relationship from onboarding through long-term partnership.
Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success.
Develop a deep understanding of each client's business, hiring strategy, and growth plans.
Build trusted relationships with key stakeholders and decision-makers.
Conduct regular check-ins, business reviews, and strategic planning sessions.
Proactively identify challenges, manage expectations, and deliver outstanding client experiences.
Drive long-term client satisfaction, retention, and account growth.
Recruitment Coordination
Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team.
Partner closely with recruiters throughout the hiring process.
Monitor recruitment progress, timelines, and candidate pipelines.
Keep clients informed with proactive communication and regular updates.
Ensure every placement reflects Bamboo Works' commitment to quality and service.
Contractor Success
Support contractors throughout their engagement with Bamboo Works.
Conduct onboarding and regular performance check-ins.
Help contractors integrate successfully into their clients' teams.
Identify and address potential performance concerns early.
Facilitate constructive conversations between clients and contractors when needed.
Project & Operations Management
Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership.
Keep projects moving efficiently while ensuring alignment across all stakeholders.
Manage multiple client accounts simultaneously with exceptional organization and attention to detail.
Continuously improve internal processes to enhance the client experience.
Growth & Account Development
Identify opportunities to help clients expand their remote teams.
Recommend additional roles and staffing solutions that genuinely support business growth.
Recognize account expansion opportunities through regular client conversations.
Contribute to the long-term growth of both Bamboo Works and its clients.
What We're Looking For
Must-Haves
3+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role.
Proven experience managing long-term client relationships with a strong focus on retention and account growth.
Experience coordinating multiple stakeholders and managing several projects simultaneously.
Strong problem-solving skills and confidence handling challenging client conversations.
Excellent communication skills, both written and verbal, with fluent English.
Highly organized, proactive, and capable of working independently.
Strong commercial awareness while maintaining a client-first mindset.
Comfortable learning about different industries, business models, and organizational structures.
Nice-to-Haves
Experience within recruitment, staffing, outsourcing, or HR services.
Familiarity with remote hiring models and globally distributed teams.
Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists.
Experience using ATS, CRM, project management, or client success platforms.
Ideal Candidate Profile
This role is ideal for someone who:
Naturally builds trust and long-term relationships.
Takes ownership rather than waiting for direction.
Anticipates challenges before they become problems.
Thrives in a fast-paced, entrepreneurial environment.
Is calm under pressure and confident navigating complex conversations.
Balances empathy with commercial thinking.
Enjoys helping businesses grow through exceptional people.
Is highly organized without losing sight of the bigger picture.
Genuinely cares about delivering outstanding service and creating successful long-term partnerships.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth.
Recruitment Process
Initial Interview
Interview with the Founders
Client Success Case Discussion
Offer & Onboarding
Location: Manila, Philippines
About Bamboo Works
Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance.
As we continue to grow, we're looking for an exceptional
Client Success Manager
to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success.
If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Client Success Manager
, you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time.
This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership.
Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
$1,400 - $1,600 (can be higher, depending on level of experience) + revenue-based incentives
What You'll Do
Client Success & Relationship Management
Own the client relationship from onboarding through long-term partnership.
Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success.
Develop a deep understanding of each client's business, hiring strategy, and growth plans.
Build trusted relationships with key stakeholders and decision-makers.
Conduct regular check-ins, business reviews, and strategic planning sessions.
Proactively identify challenges, manage expectations, and deliver outstanding client experiences.
Drive long-term client satisfaction, retention, and account growth.
Recruitment Coordination
Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team.
Partner closely with recruiters throughout the hiring process.
Monitor recruitment progress, timelines, and candidate pipelines.
Keep clients informed with proactive communication and regular updates.
Ensure every placement reflects Bamboo Works' commitment to quality and service.
Contractor Success
Support contractors throughout their engagement with Bamboo Works.
Conduct onboarding and regular performance check-ins.
Help contractors integrate successfully into their clients' teams.
Identify and address potential performance concerns early.
Facilitate constructive conversations between clients and contractors when needed.
Project & Operations Management
Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership.
Keep projects moving efficiently while ensuring alignment across all stakeholders.
Manage multiple client accounts simultaneously with exceptional organization and attention to detail.
Continuously improve internal processes to enhance the client experience.
Growth & Account Development
Identify opportunities to help clients expand their remote teams.
Recommend additional roles and staffing solutions that genuinely support business growth.
Recognize account expansion opportunities through regular client conversations.
Contribute to the long-term growth of both Bamboo Works and its clients.
What We're Looking For
Must-Haves
2+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role.
Proven experience managing long-term client relationships with a strong focus on retention and account growth.
Experience coordinating multiple stakeholders and managing several projects simultaneously.
Strong problem-solving skills and confidence handling challenging client conversations.
Excellent communication skills, both written and verbal, with fluent English.
Highly organized, proactive, and capable of working independently.
Strong commercial awareness while maintaining a client-first mindset.
Comfortable learning about different industries, business models, and organizational structures.
Nice-to-Haves
Experience within recruitment, staffing, outsourcing, or HR services.
Familiarity with remote hiring models and globally distributed teams.
Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists.
Experience using ATS, CRM, project management, or client success platforms.
Ideal Candidate Profile
This role is ideal for someone who:
Naturally builds trust and long-term relationships.
Takes ownership rather than waiting for direction.
Anticipates challenges before they become problems.
Thrives in a fast-paced, entrepreneurial environment.
Is calm under pressure and confident navigating complex conversations.
Balances empathy with commercial thinking.
Enjoys helping businesses grow through exceptional people.
Is highly organized without losing sight of the bigger picture.
Genuinely cares about delivering outstanding service and creating successful long-term partnerships.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth.
Recruitment Process
Initial Interview
Interview with the Founders
Client Success Case Discussion
Offer & Onboarding
Location: Cape Town, South Africa
About Bamboo Works
Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance.
As we continue to grow, we're looking for an exceptional
Client Success Manager
to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success.
If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Client Success Manager
, you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time.
This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership.
Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
$1,400 - $1,600 (can be higher, depending on level of experience) + revenue-based incentives
What You'll Do
Client Success & Relationship Management
Own the client relationship from onboarding through long-term partnership.
Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success.
Develop a deep understanding of each client's business, hiring strategy, and growth plans.
Build trusted relationships with key stakeholders and decision-makers.
Conduct regular check-ins, business reviews, and strategic planning sessions.
Proactively identify challenges, manage expectations, and deliver outstanding client experiences.
Drive long-term client satisfaction, retention, and account growth.
Recruitment Coordination
Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team.
Partner closely with recruiters throughout the hiring process.
Monitor recruitment progress, timelines, and candidate pipelines.
Keep clients informed with proactive communication and regular updates.
Ensure every placement reflects Bamboo Works' commitment to quality and service.
Contractor Success
Support contractors throughout their engagement with Bamboo Works.
Conduct onboarding and regular performance check-ins.
Help contractors integrate successfully into their clients' teams.
Identify and address potential performance concerns early.
Facilitate constructive conversations between clients and contractors when needed.
Project & Operations Management
Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership.
Keep projects moving efficiently while ensuring alignment across all stakeholders.
Manage multiple client accounts simultaneously with exceptional organization and attention to detail.
Continuously improve internal processes to enhance the client experience.
Growth & Account Development
Identify opportunities to help clients expand their remote teams.
Recommend additional roles and staffing solutions that genuinely support business growth.
Recognize account expansion opportunities through regular client conversations.
Contribute to the long-term growth of both Bamboo Works and its clients.
What We're Looking For
Must-Haves
2+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role.
Proven experience managing long-term client relationships with a strong focus on retention and account growth.
Experience coordinating multiple stakeholders and managing several projects simultaneously.
Strong problem-solving skills and confidence handling challenging client conversations.
Excellent communication skills, both written and verbal, with fluent English.
Highly organized, proactive, and capable of working independently.
Strong commercial awareness while maintaining a client-first mindset.
Comfortable learning about different industries, business models, and organizational structures.
Nice-to-Haves
Experience within recruitment, staffing, outsourcing, or HR services.
Familiarity with remote hiring models and globally distributed teams.
Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists.
Experience using ATS, CRM, project management, or client success platforms.
Ideal Candidate Profile
This role is ideal for someone who:
Naturally builds trust and long-term relationships.
Takes ownership rather than waiting for direction.
Anticipates challenges before they become problems.
Thrives in a fast-paced, entrepreneurial environment.
Is calm under pressure and confident navigating complex conversations.
Balances empathy with commercial thinking.
Enjoys helping businesses grow through exceptional people.
Is highly organized without losing sight of the bigger picture.
Genuinely cares about delivering outstanding service and creating successful long-term partnerships.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth.
Recruitment Process
Initial Interview
Interview with the Founders
Client Success Case Discussion
Offer & Onboarding
Location: Latvia
About the Client
We're helping a growing
AI and process automation consultancy based in Munich, Germany
find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions.
The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations.
The Role
We're looking for a
Senior AI Automation Engineer
who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations.
You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient.
Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization.
This isn't a role for someone who only builds simple automations.
We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
CET
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
$1,800-$2,400 (can be higher, depending on level of experience)
What You'll Do
AI Automation & Workflow Development
Design, build, and maintain complex automation workflows using
n8n, Make.com, and Zapier
.
Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models.
Build and optimize
HubSpot CRM automations
, including contacts, deals, pipelines, properties, and workflows.
Develop AI-powered solutions and agents for sales, research, customer support, and other business processes.
Troubleshoot and optimize workflows for reliability, scalability, and maintainability.
Software Development & AI Systems
Develop custom integrations, scripts, and applications using
JavaScript/TypeScript and/or Python
.
Design robust system architectures involving APIs, webhooks, databases, and authentication.
Build
RAG (Retrieval-Augmented Generation) systems
using LLMs, embeddings, document retrieval, and vector databases.
Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient.
Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems.
Project Ownership & Collaboration
Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization.
Translate business requirements into practical technical solutions.
Collaborate with the founder and delivery team on technical decisions and project execution.
Maintain clear documentation and high standards of quality.
Proactively identify opportunities to improve systems, workflows, and development processes.
What We're Looking For
Must-Haves
Several years (at least 3+) of professional
software development experience
, complemented by substantial hands-on automation engineering experience.
Advanced proficiency in
n8n and Make.com
, including complex, multi-step workflows and integrations.
Strong hands-on experience with
HubSpot CRM
, including its data structures, pipelines, properties, and automation capabilities.
Practical experience building
RAG-based AI systems
, including LLM integrations, embeddings, document retrieval, and vector databases.
Strong programming skills in
JavaScript/TypeScript and/or Python
.
Solid understanding of APIs, webhooks, databases, authentication, and system architecture.
Experience developing AI-powered workflows, LLM integrations, and AI agents.
Ability to independently design, troubleshoot, and deliver complex technical solutions.
Excellent written and spoken English, with the ability to communicate technical concepts clearly.
Nice-to-Haves
Experience with
Zapier, Close CRM, or other automation and CRM platforms
.
Familiarity with
Claude Code
or similar AI-assisted development tools.
Experience building custom business applications or replacing/extending SaaS platforms.
Background in an AI automation consultancy, agency, or client-facing technical environment.
Previous technical leadership experience.
Ideal Candidate Profile
You're a
software engineer at heart
who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable.
You're
analytical, structured, detail-oriented, and methodical
in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes.
You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision.
Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems.
Why Join?
Work on complex AI automation, RAG, CRM integration, and custom software projects.
Collaborate closely with the founder of a growing AI consultancy serving the DACH market.
Take ownership of technical solutions with significant autonomy.
Help shape technical standards, processes, and future engineering capabilities.
Join a long-term, fully remote opportunity with room for professional growth.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Technical Assessment / Test Assignment
Offer & Onboarding
The technical assessment will take place after the interview stage.
Location: Serbia
About the Client
We're helping a growing
AI and process automation consultancy based in Munich, Germany
find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions.
The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations.
The Role
We're looking for a
Senior AI Automation Engineer
who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations.
You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient.
Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization.
This isn't a role for someone who only builds simple automations.
We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
CET
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
$1,800-$2,400 (can be higher, depending on level of experience)
What You'll Do
AI Automation & Workflow Development
Design, build, and maintain complex automation workflows using
n8n, Make.com, and Zapier
.
Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models.
Build and optimize
HubSpot CRM automations
, including contacts, deals, pipelines, properties, and workflows.
Develop AI-powered solutions and agents for sales, research, customer support, and other business processes.
Troubleshoot and optimize workflows for reliability, scalability, and maintainability.
Software Development & AI Systems
Develop custom integrations, scripts, and applications using
JavaScript/TypeScript and/or Python
.
Design robust system architectures involving APIs, webhooks, databases, and authentication.
Build
RAG (Retrieval-Augmented Generation) systems
using LLMs, embeddings, document retrieval, and vector databases.
Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient.
Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems.
Project Ownership & Collaboration
Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization.
Translate business requirements into practical technical solutions.
Collaborate with the founder and delivery team on technical decisions and project execution.
Maintain clear documentation and high standards of quality.
Proactively identify opportunities to improve systems, workflows, and development processes.
What We're Looking For
Must-Haves
Several years (at least 3+) of professional
software development experience
, complemented by substantial hands-on automation engineering experience.
Advanced proficiency in
n8n and Make.com
, including complex, multi-step workflows and integrations.
Strong hands-on experience with
HubSpot CRM
, including its data structures, pipelines, properties, and automation capabilities.
Practical experience building
RAG-based AI systems
, including LLM integrations, embeddings, document retrieval, and vector databases.
Strong programming skills in
JavaScript/TypeScript and/or Python
.
Solid understanding of APIs, webhooks, databases, authentication, and system architecture.
Experience developing AI-powered workflows, LLM integrations, and AI agents.
Ability to independently design, troubleshoot, and deliver complex technical solutions.
Excellent written and spoken English, with the ability to communicate technical concepts clearly.
Nice-to-Haves
Experience with
Zapier, Close CRM, or other automation and CRM platforms
.
Familiarity with
Claude Code
or similar AI-assisted development tools.
Experience building custom business applications or replacing/extending SaaS platforms.
Background in an AI automation consultancy, agency, or client-facing technical environment.
Previous technical leadership experience.
Ideal Candidate Profile
You're a
software engineer at heart
who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable.
You're
analytical, structured, detail-oriented, and methodical
in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes.
You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision.
Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems.
Why Join?
Work on complex AI automation, RAG, CRM integration, and custom software projects.
Collaborate closely with the founder of a growing AI consultancy serving the DACH market.
Take ownership of technical solutions with significant autonomy.
Help shape technical standards, processes, and future engineering capabilities.
Join a long-term, fully remote opportunity with room for professional growth.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Technical Assessment / Test Assignment
Offer & Onboarding
The technical assessment will take place after the interview stage.
ГибридseniorAlmaty, Kazakhstan
ГибридLimassol, Cyprus
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